Administrative Support Assistant

Position Location: 615 E 13th St, Suite 111, Kansas City, MO 64106

Why you’ll love this position:

Working for Vocational Rehabilitation, you will enjoy a culture of honesty, trust, respect and inclusion. The work we do can be life-changing for Missouri citizens with disabilities as we work side-by-side with them in the journey toward employment. Our clients discover that sense of purpose and independence we all desire in life. The opportunities to grow in this position are endless where every day is a learning opportunity. If you find fulfillment in helping others meet life goals, we’d love to have you on our team!

• Provide assistance to VR counselors in the provision of direct client services by assisting with the purchase of items needed for client’s employment using an agency purchasing card.
• Receive visitors and answer telephone calls, determine purpose of visits and calls, furnish necessary information, take and relay messages and arrange appointments.
• Update, maintain, and provide information to clients and staff on the availability and utilization of community resources for financial aid, housing, transportation and job search assistance.
• Maintain case files and transfer case records through management information system.
• Request and document receipt of relevant medical, educational, and vocational information used in determining eligibility for vocational rehabilitation services.
• Write approved client authorization for services as directed by counselor or supervisor.
• Prepare documentation of client contact and follow up with counselor for case file.
• Assist counselor to arrange for provision of follow up services in accordance with approved individualized employment plans.
• Handle various remittances from vendors as they relate to client files and case service expenditures.
• Receive invoices for payment; review invoices for mathematical accuracy and dates of service; approve and process invoices for payment.
• Communicate with vendors and staff regarding discrepancy on invoices and take appropriate action to rectify the discrepancy.
• Other duties as assigned.

• Minimum of high school diploma or GED.
• One year of work experience or training in customer service and business office practices preferred.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

(Other qualifications and experience, which in the opinion of the Commissioner of Education meet the requirements of the position, may be accepted in lieu of the above.)

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

• Health insurance 1 st of the month following start date
• Generous amounts of annual and sick leave each month
• 13 paid holidays
• Retirement and deferred savings programs
• Opportunity for remote work after 1 year of successful employment
• Ongoing opportunities for training and professional development

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• State of Missouri

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