CITY OF UKIAH, CA
City Hall, California, United States
DESCRIPTION Recruitments posted as "Continuous" are subject to close at any time following an initial two-week posting period. Upon closing, the applications received will be screened and notices will be sent to the applicants regarding the status of their application. Under general supervision, to perform collection activities and customer billing of City of Ukiah’s utility services including electric, water, sewer, garbage and parking permit program; maintain financial records; provide customer service; and perform related duties as assigned. JOB REQUIREMENTS These examples are intended only as illustrations of the various types of work performed. The examples of work performed are neither restricted to nor all encompassing of the duties to be performed under this job title. Have ability to conduct all phases of billing and be responsible for collection, notification and legal process relative to the City of Ukiah services. Services include electric, water, sewer, garbage, Business License issuance, Airport, Parking Citation and parking permit program. Apply City of Ukiah’s collection policies and Federal Fair Debt Collection Laws in negotiating payment arrangements and securing contractual agreements of unpaid open and closed accounts in a professional manner. Coordinate the work activities of customer service support staff, schedule their hours and maintain records for budget purposes. Assist the Billing and Customer Service Manager with supervising, training and evaluating billing and collection staff. Assign accounts to credit bureaus for collection. Prepare filings for small claims court, and appear in court as necessary. Answer difficult and complex customer inquiries and complaints over the phone and in person using independent judgment to correct, resolve and report situations. Maintain schedules in compliance with Municipal and State Regulations for billing statements, delinquent letters, collection notices, final notices, and disconnect instructions for unpaid utility accounts on a weekly basis. Produce delinquent letters, collection notices, final notices, and disconnect instructions for unpaid utility accounts. Coordinate referrals to and payments from utility assistance agencies on a weekly basis. Maintain statistical records for and auditing utility assistance agencies. Process new service requests, transfers, past due accounts, and utility disconnections within mandated time frames. Maintain and update customer records daily. Process returned checks, returned mail and credit balance refunds. Coordinate service and meter read requests with utility and other finance staff. Analyze, reconcile and process utility meter reading data. Apply periodic rate increases and decreases. Maintain and reconcile utility deposits. Balance customer payments, adjustments and accounts receivable with the General Ledger. Operate various office machinery such as personal computer, complex billing computer software, mailroom equipment, ten-key adding machine, typewriter, copier, and fax machine. Provide back up for Customer Service positions and “Acting Supervisor” in Billing and Customer Service Managers’ absence. Perform other duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Customer relations techniques. Basic accounting principles. Customer account analysis. Computer operations. City utility ordinances and resolutions. State of California Public Utility Code. Federal Fair Debt Collection laws. Ability to: Understand and carry out oral and written instructions. Work in a high activity team environment. Demonstrate strong written and verbal communication skills. Handle difficult and stressful public contacts in an appropriate and professional manner. Work well under pressure to meet established deadlines. Operate a computer system for up to 50% of the workday and perform rapid and accurate data entry. Type at least 40 words per minute. Operate a 10 key calculator by touch. Operate office and mailroom equipment. Independently and accurately process all phases of billing and collection activities. Lift up to 40 pounds. Maintain harmonious and cooperative working relationships with other City employees and the public. Apply and adopt established methods to a variety of collection transactions and problems. Experience and Education: Four years of billing or collection experience preferably in a utility or government environment. Customer Service experience in a comparable field is acceptable. Any combination equivalent to graduation from High School, with additional coursework in business, accounting, computer science, or a closely related field. Necessary Special Requirements: Possession of a valid Class C California driver's license. SELECTION PROCEDURE Applications must be filled out completely. Resumes submitted in lieu of completing an application will not be considered. Applications will be reviewed by a screening committee and those applicants who appear to be among the best qualified will be selected for the examination process. This process may include a variety of techniques designed to test applicants’ knowledge, skills, and abilities to perform the duties and responsibilities of the job. An eligibility list will be established by ranking candidates by their overall score and a selection will be made from the candidates on this list. All employment offers are subject to a City-paid physical examination and a thorough reference and background check. In accordance with the Immigration Reform Act of 1986, the City must verify, once an employment offer has been made, that all persons have written proof of their right to work in the United States. In accordance with the Americans with Disabilities Act (ADA), if special accommodations are necessary at any stage of the testing process, please notify the Human Resources Department in advance at (707) 463-6244 so your request may be reviewed prior to the occurrence of the test. The City of Ukiah is an Equal Opportunity Employer committed to building a diverse workforce. Continually working to promote diversity, equity, transparency, and justice through the adoption and implementation of City practices, policies, and procedures. The City of Ukiah offers a competative benefits package to all full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave. Part-time employees may receive benefits on a pro-rated basis. To learn more details, contact us at personnel@cityofukiah.com.
May 14, 2024
Full Time
DESCRIPTION Recruitments posted as "Continuous" are subject to close at any time following an initial two-week posting period. Upon closing, the applications received will be screened and notices will be sent to the applicants regarding the status of their application. Under general supervision, to perform collection activities and customer billing of City of Ukiah’s utility services including electric, water, sewer, garbage and parking permit program; maintain financial records; provide customer service; and perform related duties as assigned. JOB REQUIREMENTS These examples are intended only as illustrations of the various types of work performed. The examples of work performed are neither restricted to nor all encompassing of the duties to be performed under this job title. Have ability to conduct all phases of billing and be responsible for collection, notification and legal process relative to the City of Ukiah services. Services include electric, water, sewer, garbage, Business License issuance, Airport, Parking Citation and parking permit program. Apply City of Ukiah’s collection policies and Federal Fair Debt Collection Laws in negotiating payment arrangements and securing contractual agreements of unpaid open and closed accounts in a professional manner. Coordinate the work activities of customer service support staff, schedule their hours and maintain records for budget purposes. Assist the Billing and Customer Service Manager with supervising, training and evaluating billing and collection staff. Assign accounts to credit bureaus for collection. Prepare filings for small claims court, and appear in court as necessary. Answer difficult and complex customer inquiries and complaints over the phone and in person using independent judgment to correct, resolve and report situations. Maintain schedules in compliance with Municipal and State Regulations for billing statements, delinquent letters, collection notices, final notices, and disconnect instructions for unpaid utility accounts on a weekly basis. Produce delinquent letters, collection notices, final notices, and disconnect instructions for unpaid utility accounts. Coordinate referrals to and payments from utility assistance agencies on a weekly basis. Maintain statistical records for and auditing utility assistance agencies. Process new service requests, transfers, past due accounts, and utility disconnections within mandated time frames. Maintain and update customer records daily. Process returned checks, returned mail and credit balance refunds. Coordinate service and meter read requests with utility and other finance staff. Analyze, reconcile and process utility meter reading data. Apply periodic rate increases and decreases. Maintain and reconcile utility deposits. Balance customer payments, adjustments and accounts receivable with the General Ledger. Operate various office machinery such as personal computer, complex billing computer software, mailroom equipment, ten-key adding machine, typewriter, copier, and fax machine. Provide back up for Customer Service positions and “Acting Supervisor” in Billing and Customer Service Managers’ absence. Perform other duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Customer relations techniques. Basic accounting principles. Customer account analysis. Computer operations. City utility ordinances and resolutions. State of California Public Utility Code. Federal Fair Debt Collection laws. Ability to: Understand and carry out oral and written instructions. Work in a high activity team environment. Demonstrate strong written and verbal communication skills. Handle difficult and stressful public contacts in an appropriate and professional manner. Work well under pressure to meet established deadlines. Operate a computer system for up to 50% of the workday and perform rapid and accurate data entry. Type at least 40 words per minute. Operate a 10 key calculator by touch. Operate office and mailroom equipment. Independently and accurately process all phases of billing and collection activities. Lift up to 40 pounds. Maintain harmonious and cooperative working relationships with other City employees and the public. Apply and adopt established methods to a variety of collection transactions and problems. Experience and Education: Four years of billing or collection experience preferably in a utility or government environment. Customer Service experience in a comparable field is acceptable. Any combination equivalent to graduation from High School, with additional coursework in business, accounting, computer science, or a closely related field. Necessary Special Requirements: Possession of a valid Class C California driver's license. SELECTION PROCEDURE Applications must be filled out completely. Resumes submitted in lieu of completing an application will not be considered. Applications will be reviewed by a screening committee and those applicants who appear to be among the best qualified will be selected for the examination process. This process may include a variety of techniques designed to test applicants’ knowledge, skills, and abilities to perform the duties and responsibilities of the job. An eligibility list will be established by ranking candidates by their overall score and a selection will be made from the candidates on this list. All employment offers are subject to a City-paid physical examination and a thorough reference and background check. In accordance with the Immigration Reform Act of 1986, the City must verify, once an employment offer has been made, that all persons have written proof of their right to work in the United States. In accordance with the Americans with Disabilities Act (ADA), if special accommodations are necessary at any stage of the testing process, please notify the Human Resources Department in advance at (707) 463-6244 so your request may be reviewed prior to the occurrence of the test. The City of Ukiah is an Equal Opportunity Employer committed to building a diverse workforce. Continually working to promote diversity, equity, transparency, and justice through the adoption and implementation of City practices, policies, and procedures. The City of Ukiah offers a competative benefits package to all full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave. Part-time employees may receive benefits on a pro-rated basis. To learn more details, contact us at personnel@cityofukiah.com.
MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition Priority Application Date: March 28, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. TO APPLY: Please complete all sections of the online application , even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Please include with your completed application the following attachments: Cover Letter. Please address in your Cover Letter your experience working in a medical office, dental office, or a call center. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 17,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. The Partnership Health Center PSR Team engages in department and inter-department celebrations and recognition on a regular basis. Our Call Center PSR team is located on the Partnership Health Center campus. Join a fast-paced and supportive environment answering inbound calls to our health center. In the Creamery building, Dental PSRs work in a close team environment with dental assistants, hygienists, and dentists; Medical PSRs team-up with medical assistants and providers to provide exceptional patient care and experience. Experience in a Call Center or prior work in a dental or medical office is preferred. Performs a variety of clerical and reception duties; assesses patient income information and determines eligibility for discounted fees or services at Partnership Health Center (PHC). Representative Examples of Work Greets and registers patients for appointments; receives and screens incoming telephone calls; records messages and routes calls to appropriate departments. Schedules patient appointments and enters patient information into the computer following established protocols; prints and distributes daily schedules; makes appointment reminder calls to patients. Reviews patient charts for required updates to medical forms; verifies income and payor sources; updates patient information in charts and computer system. Interviews patients in need of financial assistance. Informs patients about the sliding fee scale and eligibility requirements. Obtains proof of income documentation, determines eligibility, and places patient on the sliding fee scale. Maintains documentation and follows up with patients to ensure completion of application process. Refers patients to a Senior or Lead Patient Services Representative if eligible for Medicaid, Medicare, or for help purchasing insurance. Calculates nominal fees and collects money for patient visit and outstanding amounts owed by patient. Balances end-of-day posting report against cash on hand. Reconciles any errors before submitting daily deposit. Works as member of a patient care team(s) assisting clinical staff to ensure efficient, accurate scheduling practices and quality patient care. Facilitates patient flow so patients are seen in a timely manner. Communicates schedule delays and changes to patients. Assures that front and back doors are locked at the end of the shift. Straightens chairs and magazines in lobby area. May be responsible for managing waiting and/or cancelation lists for assigned care team(s). May assist patients to fill out medical information/forms. May assist with medical records or secretarial support services. Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of Director of Patient Services. Note: The Finance office will train and audit sliding fee scale calculations and provide guidance and recommendations for improvement as needed. SUPERVISION EXERCISED : None. May explain and review work procedures with work study students, volunteers or intermittent employees. WORKING RELATIONSHIPS : Has numerous contacts with the general public and persons from other PHC departments on routine matters for the purpose of giving and obtaining information. Has regular contact with PHC Finance Office staff for guidance and recommendations on sliding fee scale calculations and to coordinate efforts. Regular contact with other members of the provider care team. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: KNOWLEDGE : Working knowledge of modern medical office practices and procedures, including computerized scheduling for patient visits. Working knowledge of medical terminology. Working knowledge of business English, spelling, punctuation and math. Working knowledge of the principles and practices of Medicare/Medicaid billing. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. Working knowledge of PHC’s sliding fee scale eligibility requirements and process. Working knowledge of eligibility factors for Medicare and Medicaid. Basic knowledge of the rules and regulations of the Affordable Care Act. SKILLS : Skill in the use of modern office machines and multi-line phone systems. Skill in the use of data entry equipment as demonstrated by basic keyboarding speed (35 WPM). ABILITIES : Ability to learn assigned tasks and procedures. Ability to perform detailed work in a precise and accurate manner, manage multiple tasks and priorities, work independently and work in a stressful and hectic environment. Ability to collect and reconcile large sums of money. Ability to use initiative and good judgment and sufficient maturity to handle the confidential aspects of the work. Ability to communicate effectively in the English language, orally and in writing. Ability to establish and maintain effective working relationships with diverse individuals and groups. Ability to always put patients at the center of PHC’s service model and carry out supportive customer service in all duties. Ability to work as a part of a team, proactively seeking out ways to help patients and co-workers alike. Minimum Qualifications An equivalent combination of education and experience may be considered. EDUCATION : Requires high school graduation or GED. EXPERIENCE : Requires one year of face to face customer service experience. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. This position is not eligible for remote work. Physical/Environmental Demands The work requires frequent standing; sitting for lengthy periods of time; occasional light lifting and carrying of files or supplies (up to 20 lbs.). Work may include early morning or evening hours. The employee may risk exposure to communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
Mar 23, 2024
Full Time
Definition Priority Application Date: March 28, 2024 by 5:00 PM (Mountain Time) Complete applications with required attachments received by the 'Priority Application Date' will be guaranteed consideration. The position will remain open until filled. TO APPLY: Please complete all sections of the online application , even if a resume is submitted. A resume will not substitute for completing the work history section of the application. Please include with your completed application the following attachments: Cover Letter. Please address in your Cover Letter your experience working in a medical office, dental office, or a call center. Incomplete applications and applications without required attachments will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 17,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. The Partnership Health Center PSR Team engages in department and inter-department celebrations and recognition on a regular basis. Our Call Center PSR team is located on the Partnership Health Center campus. Join a fast-paced and supportive environment answering inbound calls to our health center. In the Creamery building, Dental PSRs work in a close team environment with dental assistants, hygienists, and dentists; Medical PSRs team-up with medical assistants and providers to provide exceptional patient care and experience. Experience in a Call Center or prior work in a dental or medical office is preferred. Performs a variety of clerical and reception duties; assesses patient income information and determines eligibility for discounted fees or services at Partnership Health Center (PHC). Representative Examples of Work Greets and registers patients for appointments; receives and screens incoming telephone calls; records messages and routes calls to appropriate departments. Schedules patient appointments and enters patient information into the computer following established protocols; prints and distributes daily schedules; makes appointment reminder calls to patients. Reviews patient charts for required updates to medical forms; verifies income and payor sources; updates patient information in charts and computer system. Interviews patients in need of financial assistance. Informs patients about the sliding fee scale and eligibility requirements. Obtains proof of income documentation, determines eligibility, and places patient on the sliding fee scale. Maintains documentation and follows up with patients to ensure completion of application process. Refers patients to a Senior or Lead Patient Services Representative if eligible for Medicaid, Medicare, or for help purchasing insurance. Calculates nominal fees and collects money for patient visit and outstanding amounts owed by patient. Balances end-of-day posting report against cash on hand. Reconciles any errors before submitting daily deposit. Works as member of a patient care team(s) assisting clinical staff to ensure efficient, accurate scheduling practices and quality patient care. Facilitates patient flow so patients are seen in a timely manner. Communicates schedule delays and changes to patients. Assures that front and back doors are locked at the end of the shift. Straightens chairs and magazines in lobby area. May be responsible for managing waiting and/or cancelation lists for assigned care team(s). May assist patients to fill out medical information/forms. May assist with medical records or secretarial support services. Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of Director of Patient Services. Note: The Finance office will train and audit sliding fee scale calculations and provide guidance and recommendations for improvement as needed. SUPERVISION EXERCISED : None. May explain and review work procedures with work study students, volunteers or intermittent employees. WORKING RELATIONSHIPS : Has numerous contacts with the general public and persons from other PHC departments on routine matters for the purpose of giving and obtaining information. Has regular contact with PHC Finance Office staff for guidance and recommendations on sliding fee scale calculations and to coordinate efforts. Regular contact with other members of the provider care team. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: KNOWLEDGE : Working knowledge of modern medical office practices and procedures, including computerized scheduling for patient visits. Working knowledge of medical terminology. Working knowledge of business English, spelling, punctuation and math. Working knowledge of the principles and practices of Medicare/Medicaid billing. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. Working knowledge of PHC’s sliding fee scale eligibility requirements and process. Working knowledge of eligibility factors for Medicare and Medicaid. Basic knowledge of the rules and regulations of the Affordable Care Act. SKILLS : Skill in the use of modern office machines and multi-line phone systems. Skill in the use of data entry equipment as demonstrated by basic keyboarding speed (35 WPM). ABILITIES : Ability to learn assigned tasks and procedures. Ability to perform detailed work in a precise and accurate manner, manage multiple tasks and priorities, work independently and work in a stressful and hectic environment. Ability to collect and reconcile large sums of money. Ability to use initiative and good judgment and sufficient maturity to handle the confidential aspects of the work. Ability to communicate effectively in the English language, orally and in writing. Ability to establish and maintain effective working relationships with diverse individuals and groups. Ability to always put patients at the center of PHC’s service model and carry out supportive customer service in all duties. Ability to work as a part of a team, proactively seeking out ways to help patients and co-workers alike. Minimum Qualifications An equivalent combination of education and experience may be considered. EDUCATION : Requires high school graduation or GED. EXPERIENCE : Requires one year of face to face customer service experience. SPECIAL REQUIREMENTS : Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. This position is not eligible for remote work. Physical/Environmental Demands The work requires frequent standing; sitting for lengthy periods of time; occasional light lifting and carrying of files or supplies (up to 20 lbs.). Work may include early morning or evening hours. The employee may risk exposure to communicable diseases. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
City of Sacramento, CA
Sacramento, California, United States
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/26/2024 11:59 PM Pacific
May 13, 2024
Full Time
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/26/2024 11:59 PM Pacific
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Facilities Support Representative (Hourly Intermittent) Classification Title: Instructional Support Assistant II (Hourly Intermittent) Posting Details Priority Application Date: Tuesday, October 31st @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general supervision of the Director of Operational Effectiveness & Efficiency, or designee, the incumbent provides virtual and onsite instructional and administrative support for the delivery of programming by the College of Continuing Education (CCE). The incumbent works independently in troubleshooting all instructional program delivery needs, including, but not limited to equipment, parking, building, classroom, computer lab, security, and customer service issues. The incumbent must possess the ability to meet challenges, assess conditions, make decisions, understand technical issues, identify potential causes for equipment failure and find solutions to dilemmas. The incumbent must demonstrate initiative in taking action/making suggestions to improve the delivery of courses and services, respond effectively to inquiries, and follow up appropriately. This position provides sole facilities support in Napa and Modoc Halls during evenings and weekends. FLSA : Non-Exempt (Eligible for overtime) Anticipated Hiring Range : $20.58 per hour - $32.31 per hour CSU Classification Salary Range : $20.58 per hour - $32.31 per hour Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary Time Base : Hourly Intermittent (20 to 30 hours per week) Work Hours : Work hours may vary dependent on department operations. Department Information The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs. For more information, visit the Sacramento State, College of Continuing Education website at https://cce.csus.edu/about-cce Minimum Qualifications Knowledge of the procedures and practices relating to providing support services. Knowledge of procedures and practices related to ordering, issue, and inventory. Ability to learn quickly the names, uses and care of common types of materials, supplies, and equipment used in the instructional program to which assigned. Ability to plan, organize, and follow a schedule of activities. Ability to learn to operate equipment and to make adjustments. Ability to maintain records and project needs. Ability to correct and perform simple arithmetic calculations. Ability to read and write at a level suitable for performance on the job. and Equivalent to one year of experience performing support services for an instructional program and involving such activities as preparing, producing, dispensing or storing materials, supplies, and equipment. or Equivalent to one year of experience in ordering, purchasing, accounting or in office work related to technical materials, supplies, or equipment or in an office which provided similar services to a technical function or unit may be substituted for six months of the experience. or Equivalent to two years of college with 16 semester units in courses involving extensive use of materials. supplies, or equipment and in a discipline in the specialty area to which assigned. Required Qualifications EXPERIENCE 1. Experience in performing tasks relating to building operations, facilities, equipment, security, scheduling and safety. 2. Broad depth of customer service experience. 3. Experience with classroom operations/maintenance. KNOWLEDGE, SKILLS, AND ABILITIES 4. Ability to make appropriate work decisions by following or interpreting established policies and procedures and past precedents; ability to identify and solve standard problems, and refer more complex problems to appropriate staff. 5. Ability to work independently and as a team. 6. Possess organizational and time management skills to prioritize and multi-task, meet goals and deadlines. 7. Ability to work safely, recognize and report potential hazards, and ensure building/classroom security. 8. Quality oriented--accurate, timely, meets deadlines, dependable, responsive, proactive, detail oriented. 9. Strong communication and interpersonal skills to effectively and tactfully communicate standard information, written or verbally. 10. Knowledge and ability in installing, operating, and troubleshooting classroom A/V equipment. 11. Thorough Knowledge of office systems and ability to use a broader range of technology, systems, and packages such as Microsoft Office Suite (Word, Excel, PowerPoint). 12. Ability to train and coach others. 13. Commitment to fostering a diverse, equitable, and inclusive work and learning environment. PHYSICAL REQUIREMENTS 14. Ability to lift and carry items weighing 35 lbs. OTHER: 15. Flexible morning, afternoon, evening and weekend daytime/evening ability 16. Valid driver’s license and maintenance of good driving record, for occasional driving per the Essential Functions of the position. CONDITIONS OF EMPLOYMENT: - Ability to pass a background check Preferred Qualifications 17. Knowledge of software applications such as Continuity Spectrum (C2K) and Event Management System (EMS). 18. Experience in working with diverse public contact in higher education, serving faculty, staff, and students; professional training or adult education programs. 19. Experience in greeting and assisting students, staff, faculty, and visitors and providing information. Documents Needed to Apply Resume Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is a sponsoring agency ( ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Oct 17 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Facilities Support Representative (Hourly Intermittent) Classification Title: Instructional Support Assistant II (Hourly Intermittent) Posting Details Priority Application Date: Tuesday, October 31st @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general supervision of the Director of Operational Effectiveness & Efficiency, or designee, the incumbent provides virtual and onsite instructional and administrative support for the delivery of programming by the College of Continuing Education (CCE). The incumbent works independently in troubleshooting all instructional program delivery needs, including, but not limited to equipment, parking, building, classroom, computer lab, security, and customer service issues. The incumbent must possess the ability to meet challenges, assess conditions, make decisions, understand technical issues, identify potential causes for equipment failure and find solutions to dilemmas. The incumbent must demonstrate initiative in taking action/making suggestions to improve the delivery of courses and services, respond effectively to inquiries, and follow up appropriately. This position provides sole facilities support in Napa and Modoc Halls during evenings and weekends. FLSA : Non-Exempt (Eligible for overtime) Anticipated Hiring Range : $20.58 per hour - $32.31 per hour CSU Classification Salary Range : $20.58 per hour - $32.31 per hour Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary Time Base : Hourly Intermittent (20 to 30 hours per week) Work Hours : Work hours may vary dependent on department operations. Department Information The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs. For more information, visit the Sacramento State, College of Continuing Education website at https://cce.csus.edu/about-cce Minimum Qualifications Knowledge of the procedures and practices relating to providing support services. Knowledge of procedures and practices related to ordering, issue, and inventory. Ability to learn quickly the names, uses and care of common types of materials, supplies, and equipment used in the instructional program to which assigned. Ability to plan, organize, and follow a schedule of activities. Ability to learn to operate equipment and to make adjustments. Ability to maintain records and project needs. Ability to correct and perform simple arithmetic calculations. Ability to read and write at a level suitable for performance on the job. and Equivalent to one year of experience performing support services for an instructional program and involving such activities as preparing, producing, dispensing or storing materials, supplies, and equipment. or Equivalent to one year of experience in ordering, purchasing, accounting or in office work related to technical materials, supplies, or equipment or in an office which provided similar services to a technical function or unit may be substituted for six months of the experience. or Equivalent to two years of college with 16 semester units in courses involving extensive use of materials. supplies, or equipment and in a discipline in the specialty area to which assigned. Required Qualifications EXPERIENCE 1. Experience in performing tasks relating to building operations, facilities, equipment, security, scheduling and safety. 2. Broad depth of customer service experience. 3. Experience with classroom operations/maintenance. KNOWLEDGE, SKILLS, AND ABILITIES 4. Ability to make appropriate work decisions by following or interpreting established policies and procedures and past precedents; ability to identify and solve standard problems, and refer more complex problems to appropriate staff. 5. Ability to work independently and as a team. 6. Possess organizational and time management skills to prioritize and multi-task, meet goals and deadlines. 7. Ability to work safely, recognize and report potential hazards, and ensure building/classroom security. 8. Quality oriented--accurate, timely, meets deadlines, dependable, responsive, proactive, detail oriented. 9. Strong communication and interpersonal skills to effectively and tactfully communicate standard information, written or verbally. 10. Knowledge and ability in installing, operating, and troubleshooting classroom A/V equipment. 11. Thorough Knowledge of office systems and ability to use a broader range of technology, systems, and packages such as Microsoft Office Suite (Word, Excel, PowerPoint). 12. Ability to train and coach others. 13. Commitment to fostering a diverse, equitable, and inclusive work and learning environment. PHYSICAL REQUIREMENTS 14. Ability to lift and carry items weighing 35 lbs. OTHER: 15. Flexible morning, afternoon, evening and weekend daytime/evening ability 16. Valid driver’s license and maintenance of good driving record, for occasional driving per the Essential Functions of the position. CONDITIONS OF EMPLOYMENT: - Ability to pass a background check Preferred Qualifications 17. Knowledge of software applications such as Continuity Spectrum (C2K) and Event Management System (EMS). 18. Experience in working with diverse public contact in higher education, serving faculty, staff, and students; professional training or adult education programs. 19. Experience in greeting and assisting students, staff, faculty, and visitors and providing information. Documents Needed to Apply Resume Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is a sponsoring agency ( ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Oct 17 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Contra Costa County, CA
Contra Costa County, California, United States
The Position ***Open Until Filled*** This recruitment may close at any time, qualified candidates are encouraged to apply immediately. Contra Costa County is home to more than one million residents and was one of the original 27 counties established in California in 1850. Contra Costa County is dedicated to providing public services which improve the quality of life of our residents and the economic viability of our businesses. Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy, and prosperous life. We are accepting applications for the Lead Cook classification. Lead Cooks are employed throughout Contra Costa County with the Office of the Sheriff, Probation Department, and Health Services. This position prepares, cooks and serves a wide variety of large quantity meals in County institutional kitchens. In Contra Costa County, Lead Cooks provide direction to cooks and other food service personnel performing kitchen activities. Office of the Sheriff When employed with the Office of the Sheriff,you may work within three Detention Facilities located in Martinez, Richmond, and/or Clayton. The Office of the Sheriff offers a full range of services to over 1,000,000 residents in the 715-square-mile county. The Office of the Sheriff works in partnership with the diverse community to safeguard the lives, rights, and property of the people we serve. With unwavering dedication, the Office of the Sheriff provides innovative professional law enforcement services to the community; maintaining the Core Values while always conducting themselves with the highest ethical standards. We are looking for someone who: can prepare and cook large quantities of a variety of different recipes; possess experience as a Head Cook, Executive Chef, or a Chef that has run their own restaurant; will plan, direct and review the work of food service personnel; understands safety precautions and continuously strives to mitigate occupational hazards; possess excellent administrative and record-keeping skills; and, has a "can do" attitude, and will promote a positive and harmonious working environment What you will typically be responsible for: Performing food preparation and production tasks efficiently and accurately Following recipes and adhering to safe food handling policies and procedures Instructing and training employees in all aspects of food service and sanitation Providing excellent customer service and maintaining a positive attitude Maintaining a safe and secure workplace Ensuring meals are ready to be served on time Making sure that the kitchen is in compliance with all health department regulations A few reasons you might love this job: All ingredients, tools, and utensils needed to make quality foods are provided There are opportunities to be creative and develop new recipes You will work with a diverse team from a wide variety of professional and personal backgrounds You will be part of a highly collaborative and supportive environment The County offers excellent benefits, paid holidays, sick pay and vacation pay A few challenges you might face on this job: You will likely work with individuals that are in custody There are pressures to meet deadlines and time constraints We work in a fast-paced environment which may include last-minute requests You may be required to work on weekends, holidays, special occasions, and/or overtime Competencies required: Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Self-Management: Showing personal organization, self-discipline, and dependability Decision Making: Choosing optimal courses of action in a timely manner Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Impact: Presenting self as a positive representative of the organization Establishing Credibility: Doing what he/she commits to doing and respecting the confidentiality of information and concerns shared by others Group Facilitation: Enabling constructive and productive group interaction Leadership: Guiding and encouraging others to accomplish a common goal Managing Performance: Ensuring superior individual and group performance Manual Dexterity: Using senses, hands, and fingers in manipulating objects quickly and efficiently There is currently (1) vacancy in the Office of the Sheriff. However, the eligible list from this recruitment may be used to fill future openings in any of the three (Office of the Sheriff, Health Services, or Probation) departments for up to 6 months. To read the complete job description online please visit: https://www.governmentjobs.com/careers/contracosta/classspecs/4934 Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operators License Experience: Three years of full-time (or its equivalent of full-time) food service experience as a journey level cook in a full-service restaurant, hotel, college, detention center, hospital, military installation or similar institution which involved the daily preparation of meals for 100 or more people. Substitution: Possession of a Certificate in Food Production from an accredited vocational institution, including courses in quantity food preparation, equipment, sanitation and safety, may be substituted for one year of the required experience. Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Multiple Choice Assessment: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Lead Cook classification. These may include, but are not limited to: displaying ownership and accountability ; professional integrity and ethics; actions and results focus; safety focus; self management; decision making; handling stress (weighted 100%) The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. It is not recommended to take the assessment using a cell phone. Note: For positions within the Office of the Sheriff and the Probation Department, candidates will be required to successfully complete a thorough background investigation. Furthermore, candidates shall not have been convicted of a felony as an adult or juvenile in this or any other state or in a federal jurisdiction, or of any offense in any other state or in any federal jurisdiction which would have been a felony if committed in this state. Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Delaina Gillaspy at Delaina.Gillaspy@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits
Mar 07, 2024
Full Time
The Position ***Open Until Filled*** This recruitment may close at any time, qualified candidates are encouraged to apply immediately. Contra Costa County is home to more than one million residents and was one of the original 27 counties established in California in 1850. Contra Costa County is dedicated to providing public services which improve the quality of life of our residents and the economic viability of our businesses. Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy, and prosperous life. We are accepting applications for the Lead Cook classification. Lead Cooks are employed throughout Contra Costa County with the Office of the Sheriff, Probation Department, and Health Services. This position prepares, cooks and serves a wide variety of large quantity meals in County institutional kitchens. In Contra Costa County, Lead Cooks provide direction to cooks and other food service personnel performing kitchen activities. Office of the Sheriff When employed with the Office of the Sheriff,you may work within three Detention Facilities located in Martinez, Richmond, and/or Clayton. The Office of the Sheriff offers a full range of services to over 1,000,000 residents in the 715-square-mile county. The Office of the Sheriff works in partnership with the diverse community to safeguard the lives, rights, and property of the people we serve. With unwavering dedication, the Office of the Sheriff provides innovative professional law enforcement services to the community; maintaining the Core Values while always conducting themselves with the highest ethical standards. We are looking for someone who: can prepare and cook large quantities of a variety of different recipes; possess experience as a Head Cook, Executive Chef, or a Chef that has run their own restaurant; will plan, direct and review the work of food service personnel; understands safety precautions and continuously strives to mitigate occupational hazards; possess excellent administrative and record-keeping skills; and, has a "can do" attitude, and will promote a positive and harmonious working environment What you will typically be responsible for: Performing food preparation and production tasks efficiently and accurately Following recipes and adhering to safe food handling policies and procedures Instructing and training employees in all aspects of food service and sanitation Providing excellent customer service and maintaining a positive attitude Maintaining a safe and secure workplace Ensuring meals are ready to be served on time Making sure that the kitchen is in compliance with all health department regulations A few reasons you might love this job: All ingredients, tools, and utensils needed to make quality foods are provided There are opportunities to be creative and develop new recipes You will work with a diverse team from a wide variety of professional and personal backgrounds You will be part of a highly collaborative and supportive environment The County offers excellent benefits, paid holidays, sick pay and vacation pay A few challenges you might face on this job: You will likely work with individuals that are in custody There are pressures to meet deadlines and time constraints We work in a fast-paced environment which may include last-minute requests You may be required to work on weekends, holidays, special occasions, and/or overtime Competencies required: Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Self-Management: Showing personal organization, self-discipline, and dependability Decision Making: Choosing optimal courses of action in a timely manner Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Impact: Presenting self as a positive representative of the organization Establishing Credibility: Doing what he/she commits to doing and respecting the confidentiality of information and concerns shared by others Group Facilitation: Enabling constructive and productive group interaction Leadership: Guiding and encouraging others to accomplish a common goal Managing Performance: Ensuring superior individual and group performance Manual Dexterity: Using senses, hands, and fingers in manipulating objects quickly and efficiently There is currently (1) vacancy in the Office of the Sheriff. However, the eligible list from this recruitment may be used to fill future openings in any of the three (Office of the Sheriff, Health Services, or Probation) departments for up to 6 months. To read the complete job description online please visit: https://www.governmentjobs.com/careers/contracosta/classspecs/4934 Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operators License Experience: Three years of full-time (or its equivalent of full-time) food service experience as a journey level cook in a full-service restaurant, hotel, college, detention center, hospital, military installation or similar institution which involved the daily preparation of meals for 100 or more people. Substitution: Possession of a Certificate in Food Production from an accredited vocational institution, including courses in quantity food preparation, equipment, sanitation and safety, may be substituted for one year of the required experience. Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Multiple Choice Assessment: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Lead Cook classification. These may include, but are not limited to: displaying ownership and accountability ; professional integrity and ethics; actions and results focus; safety focus; self management; decision making; handling stress (weighted 100%) The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. It is not recommended to take the assessment using a cell phone. Note: For positions within the Office of the Sheriff and the Probation Department, candidates will be required to successfully complete a thorough background investigation. Furthermore, candidates shall not have been convicted of a felony as an adult or juvenile in this or any other state or in a federal jurisdiction, or of any offense in any other state or in any federal jurisdiction which would have been a felony if committed in this state. Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Delaina Gillaspy at Delaina.Gillaspy@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Fiscal Services Manager Job Category: Classified Administrators and Managers Job Opening Date: December 20, 2023 Job Closing Date: June 04, 2024 Location: District Services Work Location: Mission Viejo, CA Department: Fiscal Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm (Schedule and shift are subject to change in accordance with department needs) Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Annual salary starting from $120,180 - $169,104 Required Documents: Resume and Cover Letter Job Description: District Management Team Salary Schedule - Range 13 Application materials must be received by 11:59 pm 06/03/2024. Required Document: Resume and Cover Letter. Applications missing the required document will not be considered. First Level Interviews will be held on June 25, 2024 and/or June 27, 2024 at Saddleback College. Specifications are intended to present a descriptive list of the range of duties performed by employees in the position. Specifications are not intended to reflect all duties performed within the job. SUMMARY DEFINITION Perform a variety of high-level professional and confidential financial accounting tasks in the analysis, maintenance and auditing of financial records and accounts affecting District-wide financial operations; prepare financial statements, reports and budget analyses, including forecasts of revenues and expenditures and provide financial and accounting advice and direction as needed to District and college staff and make recommendations for appropriate action. To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. SUPERVISION RECEIVED AND EXERCISED Receives direction from appropriate level manager. Exercises direct supervision over assigned fiscal services technical and clerical staff. REPRESENTATIVE DUTIES The following duties and responsibilities are typical for this position. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Manage fixed asset system including business process and security roles; determine current year fixed assets and calculate depreciation; prepare capital assets and depreciation reports for audit; and identify leases applicable to governmental accounting standards board guidelines and calculate the year-end closing entries required. Manage endowment system configuration including business processes and security; calculate and record endowment year-end closing entries in accordance with generally accepted accounting principles; serve as the District liaison to the college Foundation Finance Committees and oversee the college Foundations' financial statements. Participate in District budget preparation and administration; forecast District revenues utilizing various outside sources; provide budget performance reports; prepare modifications to the budget for accurate forecast of expenditures and distribution of revenues between organizational bodies of the District; attend State budget workshops; provide budget performance reports, and manage revenue model and allocation formulas. Administer budget policies and procedures; interpret federal, State and local regulations and guidelines; ensure budgets within each organizational body of the District operate within established guidelines; monitor expenditures and fiscal activities to assure appropriate use of funds; attend meetings during the development of budgets to provide financial advice and present relevant issues; present forecasts at monthly District Resource Allocation Committee (DRAC) meetings; and discuss impact of State budget revisions on the district funding model. Compile various financial data, including community college comparisons, employee demographic information for retiree health benefit liability, manage faculty load banking balances, and tracking basic aid fund allocations; prepare appropriate costing reports for salaries and benefits and present to executive management, and/or collective bargaining negotiations teams as requested; conduct ad hoc analyses of complex fiscal issues. Serve as liaison and provide support to District accounting and fiscal services staff as needed to ensure the overall coordination and integrity of accounting operations; prepare required supporting documentation for various District funds and accounts. Perform a variety of high-level, complex accounting assignments; provide grant proposal budget analysis and analytical support to grants and contracts functions as assigned; research, prepare and submit financial reports to outside agencies as required, including labor unions, state and federal agencies, and other parties; assume responsibility for National Center for Education Statistics (NCES) Integrated Postsecondary Education Data System (IPEDS) annual financial data collection; estimate salary reporting for workers' compensation insurance; and submit Federal Student Aid (FSA) EZ Audit, and annual submission of financial statement information. Serve as administrator for Center for Medicare & Medicaid Services (CMS) special retiree drug subsidies/Retiree Drug Subsidy program (RDS); set up annual employer application; review plan participants and costs quarterly; and process and track subsidy reimbursements. Confer with college and District administrators to obtain detailed information concerning student attendance reporting, admissions and records, human resources, financial aid, fundraising and donor activity; confer with State Chancellor's Office on total computational revenue, and funding rates; and confer with Orange County Treasurer/Tax Collector on property tax projections. Assist Executive Director of Fiscal Services to provide written responses to the financial inquiries; gather, compile and analyze data and prepare periodic and special business and financial reports in graphic, pictorial, tabular, written and oral formats; research, prepare and submit financial reports to outside agencies as required; including labor unions, the State and other parties; and review and examine federal and state tax returns prior to submission. Train, supervise and evaluate the performance of assigned personnel; delegate and review assignments and projects; evaluate work products and results; establish and monitor timelines and prioritize work; interview and select employees; and recommend transfers, reassignment, termination and disciplinary action. Plan, coordinate, implement and evaluate complex accounting projects; conduct evaluations and make recommendations on assigned accounting projects; serve as liaison for District online banking administration; authorize wire and book transfers; analyze District investment accounts and book monthly/quarterly activity and book entries for State Lottery proceeds. Perform periodic reconciliation of the District's accounting records including final reconciliation at the end of the fiscal year; reconcile District general ledger to Orange County Department of Education records for funds held in the County Treasury; calculate and report capital assets and accumulated depreciation; provide guidance to college foundation accounting for journal entries; and record endowment investment statements. Determine detailed salary and benefit computation for year-end payroll accruals due to negotiated collective bargaining agreements; including COLA increases; track faculty banked LHE activity; reconcile and account for year-end banked LHE liability; provide basic aid monthly reporting and Board of Trustees agenda approved projects and actual/estimated projected expenditures using basic aid funds; calculate annual non-resident tuition, capital outlay, and application fees for State Chancellor's Office; submit Board of Trustees agenda for approval; establish required annual State Constitutional Appropriations limit (Gann Limit); and calculate and accrue worker's compensation year-end liability. Represent the District on committees as assigned; provide technical expertise concerning the fiscal operations of the District as required or assigned. Perform computer data input and retrieval; verify the integrity of data submitted for input and evaluate the accuracy of the information retrieved for reporting purposes. Maintain current knowledge of changes, concepts, methods, requirements, regulations and policies for assigned programs, including computer programs and software enhancements. Perform related duties as assigned or as required. MINIMUM QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: A bachelor's degree from an accredited college or university with major course work in finance, accounting or a related field. Experience: At least five years of increasingly responsible experience in an accounting, finance, administrative analysis, or budgeting, including three years of experience in financial analysis or budget analysis and development. Knowledge of: Capabilities of computer applications and hardware in the management and reporting of financial plans and data. Correct English usage, grammar, spelling, punctuation and vocabulary. Current developments and trends in financial management. Education Code, California Code of Regulations Title 5 and other applicable laws. Generally accepted accounting and auditing principles, practices and procedures. Governmental Accounting Standards Board (GASB) guidelines and Financial Accounting Standards Board (FASB) guidelines. Interpersonal skills including tact, patience and diplomacy. Mathematical principles. Methods and techniques of financial analysis and research. Methods and techniques of financial and statistical record keeping and reporting. Methods of budget analysis and presentation. Office procedures, methods and equipment. Operation of modern computer, peripherals and software programs, including information systems, database management, spreadsheet, word processing, presentation and specialized software. Oral and written communication skills. Principles and practices of fiscal, statistical, and administrative research and report preparation. Ability to: Collect, analyze, interpret and evaluate complex budgetary and financial management data, statistics and trends. Communicate clearly, concisely, and effectively present complex technical information, both orally and in writing, with diverse constituencies within and outside of the District. Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. Establish and maintain effective and cooperative working relationships with those contacted in the course of work. Exercise good judgment and discretion in analyzing and resolving confidential, difficult and sensitive situations. Interpret, apply and explain laws, rules, regulations and policies to financial management. Maintain confidentiality of sensitive information. Operate a 10-key calculator by touch. Operate a desktop PC and use the advanced capabilities of Microsoft Office products, such as Excel, PowerPoint and Word. Operate accounting software for general ledger and fixed assets modules. Operate database systems such as INFORM and CHRMS. Perform assigned work with speed and accuracy with limited direction and oversight. Perform high-level professional accounting work in the analysis, maintenance and auditing of financial accounts affecting District-wide operations. Plan and organize work to meet changing priorities and deadlines. Prepare clear and concise reports of budgetary, financial, and statistical data. Prepare, analyze and interpret clear and concise financial reports and statements. Reconcile, balance and audit records and accounts. Relate effectively with people of varied academic, cultural and socioeconomic background using tact diplomacy and courtesy. Train and provide work direction to others as assigned. Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts. Understand the organization, operation and services of the District and of outside agencies as necessary to assume assigned responsibilities. Use sound judgment in recognizing scope of authority. Work effectively with minimal supervision. Work independently on assigned projects. WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: Standard office setting. Duties are performed primarily in an administrative office environment while sitting at a desk or computer workstation; occasionally travels to various locations to attend meetings and conduct work. Incumbents are subject to frequent contact with others, frequent interruptions, and demanding legal timelines. At least minimal environmental controls to assure health and comfort. Physical Demands: An incumbent regularly sits for long periods, walks short distances on a regular basis, uses hands and fingers to operate an electronic keyboard or other office machines, reaches with hands and arms, stoops, kneels or crouches to file, speaks clearly and distinctly to answer telephones and to provide information; sees to read fine print and operate computer; hears and understands voices over telephone and in person; and lifts, carries, and/or moves objects weighing up to 10 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
May 10, 2024
Full Time
Title: Fiscal Services Manager Job Category: Classified Administrators and Managers Job Opening Date: December 20, 2023 Job Closing Date: June 04, 2024 Location: District Services Work Location: Mission Viejo, CA Department: Fiscal Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm (Schedule and shift are subject to change in accordance with department needs) Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Annual salary starting from $120,180 - $169,104 Required Documents: Resume and Cover Letter Job Description: District Management Team Salary Schedule - Range 13 Application materials must be received by 11:59 pm 06/03/2024. Required Document: Resume and Cover Letter. Applications missing the required document will not be considered. First Level Interviews will be held on June 25, 2024 and/or June 27, 2024 at Saddleback College. Specifications are intended to present a descriptive list of the range of duties performed by employees in the position. Specifications are not intended to reflect all duties performed within the job. SUMMARY DEFINITION Perform a variety of high-level professional and confidential financial accounting tasks in the analysis, maintenance and auditing of financial records and accounts affecting District-wide financial operations; prepare financial statements, reports and budget analyses, including forecasts of revenues and expenditures and provide financial and accounting advice and direction as needed to District and college staff and make recommendations for appropriate action. To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. SUPERVISION RECEIVED AND EXERCISED Receives direction from appropriate level manager. Exercises direct supervision over assigned fiscal services technical and clerical staff. REPRESENTATIVE DUTIES The following duties and responsibilities are typical for this position. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Manage fixed asset system including business process and security roles; determine current year fixed assets and calculate depreciation; prepare capital assets and depreciation reports for audit; and identify leases applicable to governmental accounting standards board guidelines and calculate the year-end closing entries required. Manage endowment system configuration including business processes and security; calculate and record endowment year-end closing entries in accordance with generally accepted accounting principles; serve as the District liaison to the college Foundation Finance Committees and oversee the college Foundations' financial statements. Participate in District budget preparation and administration; forecast District revenues utilizing various outside sources; provide budget performance reports; prepare modifications to the budget for accurate forecast of expenditures and distribution of revenues between organizational bodies of the District; attend State budget workshops; provide budget performance reports, and manage revenue model and allocation formulas. Administer budget policies and procedures; interpret federal, State and local regulations and guidelines; ensure budgets within each organizational body of the District operate within established guidelines; monitor expenditures and fiscal activities to assure appropriate use of funds; attend meetings during the development of budgets to provide financial advice and present relevant issues; present forecasts at monthly District Resource Allocation Committee (DRAC) meetings; and discuss impact of State budget revisions on the district funding model. Compile various financial data, including community college comparisons, employee demographic information for retiree health benefit liability, manage faculty load banking balances, and tracking basic aid fund allocations; prepare appropriate costing reports for salaries and benefits and present to executive management, and/or collective bargaining negotiations teams as requested; conduct ad hoc analyses of complex fiscal issues. Serve as liaison and provide support to District accounting and fiscal services staff as needed to ensure the overall coordination and integrity of accounting operations; prepare required supporting documentation for various District funds and accounts. Perform a variety of high-level, complex accounting assignments; provide grant proposal budget analysis and analytical support to grants and contracts functions as assigned; research, prepare and submit financial reports to outside agencies as required, including labor unions, state and federal agencies, and other parties; assume responsibility for National Center for Education Statistics (NCES) Integrated Postsecondary Education Data System (IPEDS) annual financial data collection; estimate salary reporting for workers' compensation insurance; and submit Federal Student Aid (FSA) EZ Audit, and annual submission of financial statement information. Serve as administrator for Center for Medicare & Medicaid Services (CMS) special retiree drug subsidies/Retiree Drug Subsidy program (RDS); set up annual employer application; review plan participants and costs quarterly; and process and track subsidy reimbursements. Confer with college and District administrators to obtain detailed information concerning student attendance reporting, admissions and records, human resources, financial aid, fundraising and donor activity; confer with State Chancellor's Office on total computational revenue, and funding rates; and confer with Orange County Treasurer/Tax Collector on property tax projections. Assist Executive Director of Fiscal Services to provide written responses to the financial inquiries; gather, compile and analyze data and prepare periodic and special business and financial reports in graphic, pictorial, tabular, written and oral formats; research, prepare and submit financial reports to outside agencies as required; including labor unions, the State and other parties; and review and examine federal and state tax returns prior to submission. Train, supervise and evaluate the performance of assigned personnel; delegate and review assignments and projects; evaluate work products and results; establish and monitor timelines and prioritize work; interview and select employees; and recommend transfers, reassignment, termination and disciplinary action. Plan, coordinate, implement and evaluate complex accounting projects; conduct evaluations and make recommendations on assigned accounting projects; serve as liaison for District online banking administration; authorize wire and book transfers; analyze District investment accounts and book monthly/quarterly activity and book entries for State Lottery proceeds. Perform periodic reconciliation of the District's accounting records including final reconciliation at the end of the fiscal year; reconcile District general ledger to Orange County Department of Education records for funds held in the County Treasury; calculate and report capital assets and accumulated depreciation; provide guidance to college foundation accounting for journal entries; and record endowment investment statements. Determine detailed salary and benefit computation for year-end payroll accruals due to negotiated collective bargaining agreements; including COLA increases; track faculty banked LHE activity; reconcile and account for year-end banked LHE liability; provide basic aid monthly reporting and Board of Trustees agenda approved projects and actual/estimated projected expenditures using basic aid funds; calculate annual non-resident tuition, capital outlay, and application fees for State Chancellor's Office; submit Board of Trustees agenda for approval; establish required annual State Constitutional Appropriations limit (Gann Limit); and calculate and accrue worker's compensation year-end liability. Represent the District on committees as assigned; provide technical expertise concerning the fiscal operations of the District as required or assigned. Perform computer data input and retrieval; verify the integrity of data submitted for input and evaluate the accuracy of the information retrieved for reporting purposes. Maintain current knowledge of changes, concepts, methods, requirements, regulations and policies for assigned programs, including computer programs and software enhancements. Perform related duties as assigned or as required. MINIMUM QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: A bachelor's degree from an accredited college or university with major course work in finance, accounting or a related field. Experience: At least five years of increasingly responsible experience in an accounting, finance, administrative analysis, or budgeting, including three years of experience in financial analysis or budget analysis and development. Knowledge of: Capabilities of computer applications and hardware in the management and reporting of financial plans and data. Correct English usage, grammar, spelling, punctuation and vocabulary. Current developments and trends in financial management. Education Code, California Code of Regulations Title 5 and other applicable laws. Generally accepted accounting and auditing principles, practices and procedures. Governmental Accounting Standards Board (GASB) guidelines and Financial Accounting Standards Board (FASB) guidelines. Interpersonal skills including tact, patience and diplomacy. Mathematical principles. Methods and techniques of financial analysis and research. Methods and techniques of financial and statistical record keeping and reporting. Methods of budget analysis and presentation. Office procedures, methods and equipment. Operation of modern computer, peripherals and software programs, including information systems, database management, spreadsheet, word processing, presentation and specialized software. Oral and written communication skills. Principles and practices of fiscal, statistical, and administrative research and report preparation. Ability to: Collect, analyze, interpret and evaluate complex budgetary and financial management data, statistics and trends. Communicate clearly, concisely, and effectively present complex technical information, both orally and in writing, with diverse constituencies within and outside of the District. Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. Establish and maintain effective and cooperative working relationships with those contacted in the course of work. Exercise good judgment and discretion in analyzing and resolving confidential, difficult and sensitive situations. Interpret, apply and explain laws, rules, regulations and policies to financial management. Maintain confidentiality of sensitive information. Operate a 10-key calculator by touch. Operate a desktop PC and use the advanced capabilities of Microsoft Office products, such as Excel, PowerPoint and Word. Operate accounting software for general ledger and fixed assets modules. Operate database systems such as INFORM and CHRMS. Perform assigned work with speed and accuracy with limited direction and oversight. Perform high-level professional accounting work in the analysis, maintenance and auditing of financial accounts affecting District-wide operations. Plan and organize work to meet changing priorities and deadlines. Prepare clear and concise reports of budgetary, financial, and statistical data. Prepare, analyze and interpret clear and concise financial reports and statements. Reconcile, balance and audit records and accounts. Relate effectively with people of varied academic, cultural and socioeconomic background using tact diplomacy and courtesy. Train and provide work direction to others as assigned. Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts. Understand the organization, operation and services of the District and of outside agencies as necessary to assume assigned responsibilities. Use sound judgment in recognizing scope of authority. Work effectively with minimal supervision. Work independently on assigned projects. WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: Standard office setting. Duties are performed primarily in an administrative office environment while sitting at a desk or computer workstation; occasionally travels to various locations to attend meetings and conduct work. Incumbents are subject to frequent contact with others, frequent interruptions, and demanding legal timelines. At least minimal environmental controls to assure health and comfort. Physical Demands: An incumbent regularly sits for long periods, walks short distances on a regular basis, uses hands and fingers to operate an electronic keyboard or other office machines, reaches with hands and arms, stoops, kneels or crouches to file, speaks clearly and distinctly to answer telephones and to provide information; sees to read fine print and operate computer; hears and understands voices over telephone and in person; and lifts, carries, and/or moves objects weighing up to 10 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
City of San Jose
United States, California, San Jose
The Environmental Services Department (ESD) is a national leader in pollution prevention, watershed protection, utility service provision, and climate action. Together, ESD employees positively impact every resident and business in San Jose. Our department is an exceptional place to start or grow your career. We have a supportive leadership team, numerous professional growth opportunities, and an inclusive workplace culture that is welcoming of your talents! We offer an array of meaningful career paths and value flexibility - offering hybrid work and alternative work schedules in select roles. Additionally, the City offers excellent health and pension benefits, as well as 15 paid holidays! To learn more about ESD, follow @sjenvironment on Twitter , Facebook and Instagram and San Jose Environmental Services on LinkedIn. About the Communication Division The Communications Division implements environmental-specific media, outreach, and marketing activities to support the health of our community and environment. The communication services division includes strategic communications planning, multi-cultural community engagement, media relations, social media, collateral development, and website management.The Environmental Service Department is recruiting for a Senior Public Information Representative within the department's Communications Division. This position plays a key role in the department's recycling and sustainability programs. This staff supports the Public Information Manager and supervises three staff members. Aligning with ESD's mission, the Senior Public Information Representative helps develop and implement a range of communications strategies for projects and initiatives focused on enhancing the quality of life and environment for San José residents and businesses. The ideal candidates have excellent verbal and written communication skills; experience in project implementation and management, planning; supervision; marketing, community outreach and engagement; and a can-do attitude and strong interpersonal skills. Typical duties include: Learning and maintaining in-depth knowledge of recycling, sustainability, and environmental programs Developing and implementing strategic communications plans and budgets. Writing and editing ads, brochures, newsletters, website content, press releases, Council memos, and correspondence. Responsible for maintaining, and managing SanJoseRecycles.org, a database-driven website. Researching best practices to improve the effectiveness of communication strategies. Overseeing surveys and other evaluation mechanisms Developing and implementing behavior change messages. Initiating, developing, and maintaining productive working relationships with a variety of public and private agencies, organizations, and vendors Supervising up to three staff members Serving as a spokesperson and responding to media inquiries And other duties as assigned. The salary range for this classification is $120,010.80 - $146,196.96. This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience. Education: Bachelor's degree from an accredited college or university in the fields of journalism, communications, advertising, marketing, public relations, public administration, or closely related fields Experience: Four (4) years of increasingly responsible public information, marketing, or public relations experience. Licenses or Certificates: A valid California Driver's License may be required. Form 700 requirement: This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an "Assuming Office Form 700" with the City Clerk's Office within the first 30 days of employment with the office. Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Additional specific desirable job expertise competencies include: Knowledge of marketing principles, techniques, and advertising. Knowledge of methodology and techniques for basic research, surveys, analysis, and evaluation. Ability to develop and carry out strategic communications plans. Vision/Strategic Thinking - Support, promote, and ensure alignment with the organization's vision and values. Understand how an organization must change in light of internal and external trends and influences. Builds a shared vision with others and influence others to translate vision to action. Communication Skills - Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, ensures consistent communication takes place within area of responsibility. Additional specific desirable communication skills competencies include: Ability to write and edit effectively for a variety of purposes, formats, and audiences. Ability to speak effectively before a wide range of public and private organizations and settings. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Project Management - Learn about specific projects and initiatives to lead effort. Ensures support for projects and implements agency goals and strategic objectives. Additional specific desirable project management competencies include: Knowledge of principles of budgeting, project management, and organization. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using a professional demeanor. The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds
best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. If you have questions about the duties of these positions, the selection or hiring processes, please contact Brian Eashman at Brian.Eashman@sanjoseca.gov
May 06, 2024
Full Time
The Environmental Services Department (ESD) is a national leader in pollution prevention, watershed protection, utility service provision, and climate action. Together, ESD employees positively impact every resident and business in San Jose. Our department is an exceptional place to start or grow your career. We have a supportive leadership team, numerous professional growth opportunities, and an inclusive workplace culture that is welcoming of your talents! We offer an array of meaningful career paths and value flexibility - offering hybrid work and alternative work schedules in select roles. Additionally, the City offers excellent health and pension benefits, as well as 15 paid holidays! To learn more about ESD, follow @sjenvironment on Twitter , Facebook and Instagram and San Jose Environmental Services on LinkedIn. About the Communication Division The Communications Division implements environmental-specific media, outreach, and marketing activities to support the health of our community and environment. The communication services division includes strategic communications planning, multi-cultural community engagement, media relations, social media, collateral development, and website management.The Environmental Service Department is recruiting for a Senior Public Information Representative within the department's Communications Division. This position plays a key role in the department's recycling and sustainability programs. This staff supports the Public Information Manager and supervises three staff members. Aligning with ESD's mission, the Senior Public Information Representative helps develop and implement a range of communications strategies for projects and initiatives focused on enhancing the quality of life and environment for San José residents and businesses. The ideal candidates have excellent verbal and written communication skills; experience in project implementation and management, planning; supervision; marketing, community outreach and engagement; and a can-do attitude and strong interpersonal skills. Typical duties include: Learning and maintaining in-depth knowledge of recycling, sustainability, and environmental programs Developing and implementing strategic communications plans and budgets. Writing and editing ads, brochures, newsletters, website content, press releases, Council memos, and correspondence. Responsible for maintaining, and managing SanJoseRecycles.org, a database-driven website. Researching best practices to improve the effectiveness of communication strategies. Overseeing surveys and other evaluation mechanisms Developing and implementing behavior change messages. Initiating, developing, and maintaining productive working relationships with a variety of public and private agencies, organizations, and vendors Supervising up to three staff members Serving as a spokesperson and responding to media inquiries And other duties as assigned. The salary range for this classification is $120,010.80 - $146,196.96. This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience. Education: Bachelor's degree from an accredited college or university in the fields of journalism, communications, advertising, marketing, public relations, public administration, or closely related fields Experience: Four (4) years of increasingly responsible public information, marketing, or public relations experience. Licenses or Certificates: A valid California Driver's License may be required. Form 700 requirement: This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an "Assuming Office Form 700" with the City Clerk's Office within the first 30 days of employment with the office. Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Additional specific desirable job expertise competencies include: Knowledge of marketing principles, techniques, and advertising. Knowledge of methodology and techniques for basic research, surveys, analysis, and evaluation. Ability to develop and carry out strategic communications plans. Vision/Strategic Thinking - Support, promote, and ensure alignment with the organization's vision and values. Understand how an organization must change in light of internal and external trends and influences. Builds a shared vision with others and influence others to translate vision to action. Communication Skills - Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, ensures consistent communication takes place within area of responsibility. Additional specific desirable communication skills competencies include: Ability to write and edit effectively for a variety of purposes, formats, and audiences. Ability to speak effectively before a wide range of public and private organizations and settings. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Project Management - Learn about specific projects and initiatives to lead effort. Ensures support for projects and implements agency goals and strategic objectives. Additional specific desirable project management competencies include: Knowledge of principles of budgeting, project management, and organization. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using a professional demeanor. The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds
best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. If you have questions about the duties of these positions, the selection or hiring processes, please contact Brian Eashman at Brian.Eashman@sanjoseca.gov
Water Employee Services Agency (WESA)
Lake Elsinore, CA, US
Electrical Technician III - Salary: $8,719 to $11,444 per month The Position Summary: Job descriptions are intended to present a descriptive list of the range of duties performed by employees in this job. Specifications are NOT intended to reflect all duties performed with the job. SUMMARY DESCRIPTION Under direction, leads and participates in the work of employees engaged in the construction, installation, inspection, testing, calibration, predictive, preventive and corrective maintenance and repair of electrical systems and process control instrumentation systems and related equipment used in the production, treatment, storage, transmission, and distribution of potable, agricultural, reclaimed and wastewater; assists in project management and may provide oversight for special projects; and performs related duties as assigned. Receives direction from assigned supervisory or management personnel. Exercises technical and functional direction over and provides training to lower-level staff. DISTINGUISHING CHARACTERISTICS This is the advanced-level classification in the Electrical Technician class series. Incumbents work under direction and exercise a high level of discretion and independent judgment in performing the full range of routine to complex duties associated with the installation, preventive and corrective maintenance, inspection and servicing of electrical and instrumentation equipment, components, and facilities. Incumbents also provide lead direction and supervision to clerical, technical, and professional staff. Immediate Impact: The successful candidate will be given the following objectives upon hire: 1) Within 3 months, demonstrate familiarity with the preventive and corrective maintenance program framework. This will include navigation of the Computerized Maintenance Management System (CMMS). Additionally, within 6 months, demonstrate proficiency in creating, updating and closing work orders, and reviewing performance metrics and reports. 2) Within the first 6 months, demonstrate ability to utilize the purchasing system to create a Requisition Self Service for an outside vendor. 3) Within the first 9 months, create and present a 30-45 minute training session on a repair process of the candidate's choice. 4) Within the first 12 months, provide a written assessment of the status of all primary mover equipment in the assigned work area for both water and wastewater, to include recommendations for repair, overhaul or replacement. The Ideal Candidate: Responsibilities: The following duties are typical for this classification. Incumbents may not perform all duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Leads, provides work direction and guidance to assigned crew; participates in scheduling, assigning, and monitoring the work of designated staff for accuracy, completeness, and conformance with District standards; provides information, instruction and training on work processes, proper use of equipment and safe work practices; provides input to supervisor on employee work performance and behaviors. Participates in the oversight of major repair projects and upgrades of electrical systems, process control instrumentation and related equipment; responds to requests for information (RFIs) and reviews design plans and construction submittals; works with engineers to resolve problems with new installations, construction and the purchase of replacement equipment. Monitors work of contractors and employees to ensure timely completion of maintenance and repair projects/work orders in accordance with District policies and safety standards; assists with field inspections of work progress and at completion. Plans, estimates time, coordinates, requisitions materials; performs and prepares reports related to assigned tasks. Performs corrective and preventive maintenance on a variety of industrial electrical systems, such as motors, variable frequency drives, soft-starts, circuit breakers, switchgear, motor control centers, automatic transfer switches, stand-by generators, transformers, control panels, electric actuators, lighting and building power systems using various testing equipment and tools. Performs the most advanced electrical work, including but not limited to designing and/or drafting control diagrams, elevations, and layouts; assembles, installs, and tests and repairs electrical equipment, including electrical panels, remote control equipment, motors, power and lighting circuits. Tests, troubleshoots, calibrates, repairs, and performs advanced preventive, corrective and predictive maintenance on a variety of electrical systems and process control instrumentation, HVAC systems, and components, and devices associated with the production, treatment, storage, transmission and distribution of wastewater, potable, agricultural and reclaimed water. Diagnoses well and booster pumping station equipment using specialized tools and testing/diagnostic instrumentation; troubleshoots pumps motors and makes appropriate adjustments and repairs. Reads, understands, interprets, and works from blueprints, plans, schematics, diagrams, and maps as related to wells, pumping stations, hydraulic control equipment and electrical control systems; prepares and maintains detailed documentation and work records, including data on facilities, details of failures, descriptions of work performed, as-built sketches, blueprints, and drawings. Enters scheduled and completed maintenance and repair tasks on horizontal, centrifugal, and deep well type turbine pumps, engines, motors, and other electrical equipment into database; maintains accurate records on all maintenance repair and service activity. Installs and troubleshoots new electrical equipment and tests for proper operation; troubleshoots cause of malfunction using visual inspection and precision measuring and testing instruments; replaces or repairs broken parts such as gauges, wires, fuses, relays, sensors, switches, circuit boards and other electrical components. Schedules and coordinates activities with other departments; works with other water/wastewater staff, contractors, and sub-contractors in performing maintenance duties as necessary including electrical repairs and maintenance. Performs confined space and permit required confined space entry in accordance with local, State, and federal guidelines, regulations, and laws; completes pre-entry checklists, performs atmospheric testing and evaluation of various entry conditions and situations; assists in the calibration and maintenance of confined space atmospheric testing instrumentation and self-contained breathing apparatus units. Uses a variety of standard and specialized test equipment such as insulation tester, voltmeter, ammeter, oscilloscope, vibration monitoring equipment, infrared thermal imaging camera and other specialized test equipment. Orders replacement parts to perform maintenance and repairs as necessary; maintains inventory of replacement parts and equipment; uses and manages district assigned procurement credit card by allocating transactions to proper accounts and submitting receipts with monthly statement to supervisor. Operates a variety of vehicles, cranes, light and heavy equipment, hand and power tools, and specialized precision measuring and testing instruments. Participates in the development of District safety programs; observes and complies with all District and mandated safety rules, regulations, and protocols. Responds to water and wastewater plants, boosters, wells and lift station emergencies and problems as required; makes emergency field repairs; participates in standby rotation and responds to after hour emergencies as required. Responds to public inquiries in a courteous manner; provides information in accordance with district policies. Acts in the absence of the Electrical Maintenance Superintendent, as assigned. Performs other job-related duties as assigned. QUALIFICATIONS Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Education Equivalent to completion of the twelfth (12th) grade supplemented by college-level coursework or trade school training in electrical technology and/or electrical maintenance or a related field. Experience Five (5) years of increasingly responsible experience in the maintenance and repair of electrical and mechanical equipment used in the distribution, collection and treatment of water or wastewater systems. Licenses and Certifications Possession of, or ability to obtain, crane operator certifications issued by the National Commission for the Certification of Crane Operators within twelve (12) months of employment. Possession of a valid California Class C driver’s license, to be maintained throughout employment. Possession of a valid Grade II Electrical/Instrumentation Technologist Certificate issued by the California Water Environment Association. Possession, or ability to obtain, a valid Grade III Electrical/Instrumentation Technologist Certificate issued by the California Water Environment Association, within twelve (12) months of employment. Knowledge Principles, methods, materials, tools, and equipment required for installation, maintenance, diagnosis and repair of domestic, reclaimed, and agricultural water pumps, engines, switchgear, control panels wells, booster stations, sewer lift stations, and other equipment related to water or wastewater treatment plants. Principles of effective leadership and supervision. Operations, services and activities of water and wastewater electrical maintenance and repair programs. Principles of electrical theory as applied to electrical circuits and wiring systems. National electric codes, including electrical codes for workplace safety. Industrial 3 phase 240V and 480V power distribution. Principles of preventive and predictive maintenance programs. Operating characteristics and application of electrical test equipment. Operational characteristics of both water and wastewater treatment plant systems and equipment. Methods and techniques of performing diagnostic troubleshooting. Proper procedures used in the maintenance and repair of hand and power tools. Mathematical principles. Principles and practices of record keeping. Occupational hazards and standard safety practices including working with high voltage. Applicable federal, state, and local laws, codes, regulations, and ordinances relevant to the area(s) of responsibility. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and District staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability Assign and inspect the work of Electrical Technicians and other maintenance workers. Perform a variety of advanced and complex tasks involving the installation, construction, maintenance and repairs on electrical equipment and systems associated with water, wastewater, and agricultural water systems. Inspect, troubleshoot, diagnose, and repair electrical equipment within water, wastewater, and agricultural systems. Operate a variety of maintenance, repair, installation, and electrical testing equipment in a safe and effective manner. Perform preventive maintenance on motors, electric actuators, control panels, switchgear and other equipment used in municipal water, wastewater, and agricultural water systems. Read and understand technical manuals, blueprints, electrical diagrams and schematics, shop drawings and sketches. Provide effective work direction, training, and guidance to designated staff. Perform heavy manual labor. Perform assigned work in accordance with appropriate safety practices and regulations. Maintain a variety of repair records. Measure, cut, thread, bend and install conduit, pull wire and work on control wiring and equipment. Perform accurate mathematical calculations. Use a computerized maintenance management system for scheduling, tracking, and analyzing all work performed on equipment. Use SCADA to operate, troubleshoot and identify potential problems with District facilities and equipment. Comply with Cal-OSHA respirator facemask fit test requirements. Use Self Contained Breathing Apparatus (SCBA). Interpret, explain, and enforce department policies and procedures. Respond to public inquiries in a courteous manner; provide information in accordance with District policies. Independently organize own work and work of others, set priorities, meet critical deadlines and follow-up on assignments. Use tact, initiative, prudence and independent judgment within general policy and procedural guidelines. Effectively use computer systems, software applications relevant to work performed and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS AND WORKING ENVIRONMENT he conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment Indoor/outdoor and wastewater treatment plant environment; travel from site to site; exposure to noise, dust, grease, smoke, fumes, noxious odors, gases, vibrations, electrical energy, radiant energy and all types of weather and temperature conditions; exposure to hazardous traffic conditions; work in or around water and wastewater; work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain; work in confined spaces; incumbents may be required to work extended hours including evenings and weekends. Physical • Level Three • NIDA • Pulmonary Incumbents require sufficient mobility to walk, stand and sit for prolonged periods of time; frequently stoop, bend, kneel, crouch, crawl, climb, reach and twist; push, pull, lift, and/or carry 100 lbs., exposure to harsh weather, hazardous chemicals, confined spaces, respirator; use of large mechanical tools, electrical tools and frequent exposure to extended periods of noise; operate assigned equipment and vehicles; ability to verbally communicate to exchange information. Vision See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing Hear in the normal audio range with or without correction. ADDITIONAL REQUIREMENTS Must be able to respond within a forty-five (45) minute time period to the District’s Corporate Yard while on standby duty; must be able to communicate by telephone for the duration of the on-call shift. COMPENSATION: •Medical, dental, vision, accidental death and dismemberment insurance, a life insurance policy equal to two times the annual salary for the employee and a $1,000.00 policy for eligible dependents. Benefits become effective on the first of the month following a 30-day waiting period and the Authority contributes 90% of the cost of such insurance. • CalPERS Retirement is provided using the 2.7 at age 55 formula for “Classic” Members. Retirement is provided using the 2% at age 62 formula for “New/PEPRA” Members. • Three deferred compensation plans to which an employee may voluntarily contribute up to $23,000 per year. The Authority does not contribute to these plans. • Twelve (12) paid holidays per year. Upon employment with WESA for one (1) year, employees also receive one (1) floating holiday annually. • Employees accrue vacation at a rate of 3.08 hours per two-week pay period for the first 4 years of employment; 4.62 hours for years 5-8;6.16 hours for years 9-13; 6.47 hours for years 14-18; and 6.78 for 19+ years of service. • Sick leave is accrued at a rate of 3.70 hours per bi-weekly pay period for a total of 96.20 hours per year with unlimited accumulation. • Additional benefits available include: 9/80 work schedule, Direct Deposit, Flexible Spending Accounts, Employee Assistance Program, Educational Assistance, Certification Reimbursement Program, Certification Bonus Program, Onsite Wellness Center, and two credit unions. Our Mission: To manage our natural resources to provide reliable, cost efficient and high quality water and wastewater services for the communities we serve, while promoting conservation, environmental responsibility, educations, community interaction, ethical behavior and recognizing employees as highly valuable assets. The Water Employee Services Authority: WESA was established as a joint powers authority between the Elsinore Valley Municipal Water District and Meeks & Daley Water Company. As a joint powers authority, WESA provides professional water and wastewater services to both agencies. WESA is committed to: • Professionalism-Demonstrating competency while maintaining a professional demeanor and upholding a reputation for expertise, efficiency, and high quality through delivery of information, services, and products. • Enthusiasm-Possessing a strong drive for learning, innovation, forward thinking, and the overall desire to do your job well. • Transparency-Demonstrating high moral standards in principles, intentions and actions; conduct that encourages loyalty, integrity, and trust. • Inclusiveness-Promoting respect and teamwork through communication and appreciation for all. • Stewardship-Taking ownership and responsibility for assigned responsibilities, while demonstrating a proactive, positive willingness to serve. The Application Process: If you are interested in this opportunity, submit a completed WESA employment application online at www.wesawater.com. Resumes and certifications may be included, but will not be accepted in lieu of a completed employment application. In order to be considered, applications must be received no later than ____________. For questions and inquiries, please contact: Human Resources at HR@evmwd.net or (951) 674-3146 Closing Date/Time: 2024-05-20
May 07, 2024
Electrical Technician III - Salary: $8,719 to $11,444 per month The Position Summary: Job descriptions are intended to present a descriptive list of the range of duties performed by employees in this job. Specifications are NOT intended to reflect all duties performed with the job. SUMMARY DESCRIPTION Under direction, leads and participates in the work of employees engaged in the construction, installation, inspection, testing, calibration, predictive, preventive and corrective maintenance and repair of electrical systems and process control instrumentation systems and related equipment used in the production, treatment, storage, transmission, and distribution of potable, agricultural, reclaimed and wastewater; assists in project management and may provide oversight for special projects; and performs related duties as assigned. Receives direction from assigned supervisory or management personnel. Exercises technical and functional direction over and provides training to lower-level staff. DISTINGUISHING CHARACTERISTICS This is the advanced-level classification in the Electrical Technician class series. Incumbents work under direction and exercise a high level of discretion and independent judgment in performing the full range of routine to complex duties associated with the installation, preventive and corrective maintenance, inspection and servicing of electrical and instrumentation equipment, components, and facilities. Incumbents also provide lead direction and supervision to clerical, technical, and professional staff. Immediate Impact: The successful candidate will be given the following objectives upon hire: 1) Within 3 months, demonstrate familiarity with the preventive and corrective maintenance program framework. This will include navigation of the Computerized Maintenance Management System (CMMS). Additionally, within 6 months, demonstrate proficiency in creating, updating and closing work orders, and reviewing performance metrics and reports. 2) Within the first 6 months, demonstrate ability to utilize the purchasing system to create a Requisition Self Service for an outside vendor. 3) Within the first 9 months, create and present a 30-45 minute training session on a repair process of the candidate's choice. 4) Within the first 12 months, provide a written assessment of the status of all primary mover equipment in the assigned work area for both water and wastewater, to include recommendations for repair, overhaul or replacement. The Ideal Candidate: Responsibilities: The following duties are typical for this classification. Incumbents may not perform all duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Leads, provides work direction and guidance to assigned crew; participates in scheduling, assigning, and monitoring the work of designated staff for accuracy, completeness, and conformance with District standards; provides information, instruction and training on work processes, proper use of equipment and safe work practices; provides input to supervisor on employee work performance and behaviors. Participates in the oversight of major repair projects and upgrades of electrical systems, process control instrumentation and related equipment; responds to requests for information (RFIs) and reviews design plans and construction submittals; works with engineers to resolve problems with new installations, construction and the purchase of replacement equipment. Monitors work of contractors and employees to ensure timely completion of maintenance and repair projects/work orders in accordance with District policies and safety standards; assists with field inspections of work progress and at completion. Plans, estimates time, coordinates, requisitions materials; performs and prepares reports related to assigned tasks. Performs corrective and preventive maintenance on a variety of industrial electrical systems, such as motors, variable frequency drives, soft-starts, circuit breakers, switchgear, motor control centers, automatic transfer switches, stand-by generators, transformers, control panels, electric actuators, lighting and building power systems using various testing equipment and tools. Performs the most advanced electrical work, including but not limited to designing and/or drafting control diagrams, elevations, and layouts; assembles, installs, and tests and repairs electrical equipment, including electrical panels, remote control equipment, motors, power and lighting circuits. Tests, troubleshoots, calibrates, repairs, and performs advanced preventive, corrective and predictive maintenance on a variety of electrical systems and process control instrumentation, HVAC systems, and components, and devices associated with the production, treatment, storage, transmission and distribution of wastewater, potable, agricultural and reclaimed water. Diagnoses well and booster pumping station equipment using specialized tools and testing/diagnostic instrumentation; troubleshoots pumps motors and makes appropriate adjustments and repairs. Reads, understands, interprets, and works from blueprints, plans, schematics, diagrams, and maps as related to wells, pumping stations, hydraulic control equipment and electrical control systems; prepares and maintains detailed documentation and work records, including data on facilities, details of failures, descriptions of work performed, as-built sketches, blueprints, and drawings. Enters scheduled and completed maintenance and repair tasks on horizontal, centrifugal, and deep well type turbine pumps, engines, motors, and other electrical equipment into database; maintains accurate records on all maintenance repair and service activity. Installs and troubleshoots new electrical equipment and tests for proper operation; troubleshoots cause of malfunction using visual inspection and precision measuring and testing instruments; replaces or repairs broken parts such as gauges, wires, fuses, relays, sensors, switches, circuit boards and other electrical components. Schedules and coordinates activities with other departments; works with other water/wastewater staff, contractors, and sub-contractors in performing maintenance duties as necessary including electrical repairs and maintenance. Performs confined space and permit required confined space entry in accordance with local, State, and federal guidelines, regulations, and laws; completes pre-entry checklists, performs atmospheric testing and evaluation of various entry conditions and situations; assists in the calibration and maintenance of confined space atmospheric testing instrumentation and self-contained breathing apparatus units. Uses a variety of standard and specialized test equipment such as insulation tester, voltmeter, ammeter, oscilloscope, vibration monitoring equipment, infrared thermal imaging camera and other specialized test equipment. Orders replacement parts to perform maintenance and repairs as necessary; maintains inventory of replacement parts and equipment; uses and manages district assigned procurement credit card by allocating transactions to proper accounts and submitting receipts with monthly statement to supervisor. Operates a variety of vehicles, cranes, light and heavy equipment, hand and power tools, and specialized precision measuring and testing instruments. Participates in the development of District safety programs; observes and complies with all District and mandated safety rules, regulations, and protocols. Responds to water and wastewater plants, boosters, wells and lift station emergencies and problems as required; makes emergency field repairs; participates in standby rotation and responds to after hour emergencies as required. Responds to public inquiries in a courteous manner; provides information in accordance with district policies. Acts in the absence of the Electrical Maintenance Superintendent, as assigned. Performs other job-related duties as assigned. QUALIFICATIONS Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Education Equivalent to completion of the twelfth (12th) grade supplemented by college-level coursework or trade school training in electrical technology and/or electrical maintenance or a related field. Experience Five (5) years of increasingly responsible experience in the maintenance and repair of electrical and mechanical equipment used in the distribution, collection and treatment of water or wastewater systems. Licenses and Certifications Possession of, or ability to obtain, crane operator certifications issued by the National Commission for the Certification of Crane Operators within twelve (12) months of employment. Possession of a valid California Class C driver’s license, to be maintained throughout employment. Possession of a valid Grade II Electrical/Instrumentation Technologist Certificate issued by the California Water Environment Association. Possession, or ability to obtain, a valid Grade III Electrical/Instrumentation Technologist Certificate issued by the California Water Environment Association, within twelve (12) months of employment. Knowledge Principles, methods, materials, tools, and equipment required for installation, maintenance, diagnosis and repair of domestic, reclaimed, and agricultural water pumps, engines, switchgear, control panels wells, booster stations, sewer lift stations, and other equipment related to water or wastewater treatment plants. Principles of effective leadership and supervision. Operations, services and activities of water and wastewater electrical maintenance and repair programs. Principles of electrical theory as applied to electrical circuits and wiring systems. National electric codes, including electrical codes for workplace safety. Industrial 3 phase 240V and 480V power distribution. Principles of preventive and predictive maintenance programs. Operating characteristics and application of electrical test equipment. Operational characteristics of both water and wastewater treatment plant systems and equipment. Methods and techniques of performing diagnostic troubleshooting. Proper procedures used in the maintenance and repair of hand and power tools. Mathematical principles. Principles and practices of record keeping. Occupational hazards and standard safety practices including working with high voltage. Applicable federal, state, and local laws, codes, regulations, and ordinances relevant to the area(s) of responsibility. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and District staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability Assign and inspect the work of Electrical Technicians and other maintenance workers. Perform a variety of advanced and complex tasks involving the installation, construction, maintenance and repairs on electrical equipment and systems associated with water, wastewater, and agricultural water systems. Inspect, troubleshoot, diagnose, and repair electrical equipment within water, wastewater, and agricultural systems. Operate a variety of maintenance, repair, installation, and electrical testing equipment in a safe and effective manner. Perform preventive maintenance on motors, electric actuators, control panels, switchgear and other equipment used in municipal water, wastewater, and agricultural water systems. Read and understand technical manuals, blueprints, electrical diagrams and schematics, shop drawings and sketches. Provide effective work direction, training, and guidance to designated staff. Perform heavy manual labor. Perform assigned work in accordance with appropriate safety practices and regulations. Maintain a variety of repair records. Measure, cut, thread, bend and install conduit, pull wire and work on control wiring and equipment. Perform accurate mathematical calculations. Use a computerized maintenance management system for scheduling, tracking, and analyzing all work performed on equipment. Use SCADA to operate, troubleshoot and identify potential problems with District facilities and equipment. Comply with Cal-OSHA respirator facemask fit test requirements. Use Self Contained Breathing Apparatus (SCBA). Interpret, explain, and enforce department policies and procedures. Respond to public inquiries in a courteous manner; provide information in accordance with District policies. Independently organize own work and work of others, set priorities, meet critical deadlines and follow-up on assignments. Use tact, initiative, prudence and independent judgment within general policy and procedural guidelines. Effectively use computer systems, software applications relevant to work performed and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS AND WORKING ENVIRONMENT he conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment Indoor/outdoor and wastewater treatment plant environment; travel from site to site; exposure to noise, dust, grease, smoke, fumes, noxious odors, gases, vibrations, electrical energy, radiant energy and all types of weather and temperature conditions; exposure to hazardous traffic conditions; work in or around water and wastewater; work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain; work in confined spaces; incumbents may be required to work extended hours including evenings and weekends. Physical • Level Three • NIDA • Pulmonary Incumbents require sufficient mobility to walk, stand and sit for prolonged periods of time; frequently stoop, bend, kneel, crouch, crawl, climb, reach and twist; push, pull, lift, and/or carry 100 lbs., exposure to harsh weather, hazardous chemicals, confined spaces, respirator; use of large mechanical tools, electrical tools and frequent exposure to extended periods of noise; operate assigned equipment and vehicles; ability to verbally communicate to exchange information. Vision See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing Hear in the normal audio range with or without correction. ADDITIONAL REQUIREMENTS Must be able to respond within a forty-five (45) minute time period to the District’s Corporate Yard while on standby duty; must be able to communicate by telephone for the duration of the on-call shift. COMPENSATION: •Medical, dental, vision, accidental death and dismemberment insurance, a life insurance policy equal to two times the annual salary for the employee and a $1,000.00 policy for eligible dependents. Benefits become effective on the first of the month following a 30-day waiting period and the Authority contributes 90% of the cost of such insurance. • CalPERS Retirement is provided using the 2.7 at age 55 formula for “Classic” Members. Retirement is provided using the 2% at age 62 formula for “New/PEPRA” Members. • Three deferred compensation plans to which an employee may voluntarily contribute up to $23,000 per year. The Authority does not contribute to these plans. • Twelve (12) paid holidays per year. Upon employment with WESA for one (1) year, employees also receive one (1) floating holiday annually. • Employees accrue vacation at a rate of 3.08 hours per two-week pay period for the first 4 years of employment; 4.62 hours for years 5-8;6.16 hours for years 9-13; 6.47 hours for years 14-18; and 6.78 for 19+ years of service. • Sick leave is accrued at a rate of 3.70 hours per bi-weekly pay period for a total of 96.20 hours per year with unlimited accumulation. • Additional benefits available include: 9/80 work schedule, Direct Deposit, Flexible Spending Accounts, Employee Assistance Program, Educational Assistance, Certification Reimbursement Program, Certification Bonus Program, Onsite Wellness Center, and two credit unions. Our Mission: To manage our natural resources to provide reliable, cost efficient and high quality water and wastewater services for the communities we serve, while promoting conservation, environmental responsibility, educations, community interaction, ethical behavior and recognizing employees as highly valuable assets. The Water Employee Services Authority: WESA was established as a joint powers authority between the Elsinore Valley Municipal Water District and Meeks & Daley Water Company. As a joint powers authority, WESA provides professional water and wastewater services to both agencies. WESA is committed to: • Professionalism-Demonstrating competency while maintaining a professional demeanor and upholding a reputation for expertise, efficiency, and high quality through delivery of information, services, and products. • Enthusiasm-Possessing a strong drive for learning, innovation, forward thinking, and the overall desire to do your job well. • Transparency-Demonstrating high moral standards in principles, intentions and actions; conduct that encourages loyalty, integrity, and trust. • Inclusiveness-Promoting respect and teamwork through communication and appreciation for all. • Stewardship-Taking ownership and responsibility for assigned responsibilities, while demonstrating a proactive, positive willingness to serve. The Application Process: If you are interested in this opportunity, submit a completed WESA employment application online at www.wesawater.com. Resumes and certifications may be included, but will not be accepted in lieu of a completed employment application. In order to be considered, applications must be received no later than ____________. For questions and inquiries, please contact: Human Resources at HR@evmwd.net or (951) 674-3146 Closing Date/Time: 2024-05-20
Care Manager (Transitional Care Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager (Transitional Care Services) to join our team. The Care Manager of Transitional Care Services (TCS) will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for members who have recently discharged from the hospital or emergency department (ED). The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member or member's representative. Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs. Schedules weekly follow-ups with member or member's representative to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with assigned members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings, as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 24, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-transitional-care-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-76aea38e35971c4e8dad4b7017bdf5ce
Apr 12, 2024
Full Time
Care Manager (Transitional Care Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager (Transitional Care Services) to join our team. The Care Manager of Transitional Care Services (TCS) will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for members who have recently discharged from the hospital or emergency department (ED). The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member or member's representative. Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs. Schedules weekly follow-ups with member or member's representative to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with assigned members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings, as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 24, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-transitional-care-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-76aea38e35971c4e8dad4b7017bdf5ce
Care Manager (Transitional Care Services) (Whole Child Model) CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager (Transitional Care Services) (Whole Child Model) to join our team. The Care Manager for Transitional Care Services (TCS) Whole Child Model (WCM) will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for pediatric and young adult members who have recently discharged from the hospital or emergency department (ED). The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member or member's representative. Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments. Durable medical equipment and supplies. Community resources. Collaboration with the member's Medical Therapy Program and Regional Center Service Coordinator if appropriate. Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs. Schedules weekly follow-ups with member or member's representative to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with assigned members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. 2 Years of pediatric experience. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 24, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-transitional-care-services-whole-child-model-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-dc454f01e49e3147966b60a0ce11df1c
Apr 12, 2024
Care Manager (Transitional Care Services) (Whole Child Model) CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager (Transitional Care Services) (Whole Child Model) to join our team. The Care Manager for Transitional Care Services (TCS) Whole Child Model (WCM) will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for pediatric and young adult members who have recently discharged from the hospital or emergency department (ED). The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member or member's representative. Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments. Durable medical equipment and supplies. Community resources. Collaboration with the member's Medical Therapy Program and Regional Center Service Coordinator if appropriate. Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs. Schedules weekly follow-ups with member or member's representative to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with assigned members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. 2 Years of pediatric experience. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 24, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-transitional-care-services-whole-child-model-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-dc454f01e49e3147966b60a0ce11df1c
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Under the oversight and general supervision of the Senior Director of Maintenance & Operations, the Associate Director of Custodial & Moving Services oversees a comprehensive custodial and moving services program for the main and south campuses as well as other nearby campus properties consisting of more than 52 buildings comprised of more than six million square feet. Services are provided via a 24/7 operations schedule, serving thousands of students, faculty, staff, and visitors daily. Using independent judgment and professional expertise, the incumbent plans, organizes and directs the activities of the Custodial and Moving Services unit within Facilities Development & Operations. Services are wide-ranging and encompass routine and specialized custodial care, supports activities associated with moving departments and occupants within campus properties, and coordinates supporting services for special events and commencement activities. As part of this role, the incumbent oversees and administers an assigned budget and plays a pivotal role in the development and execution of priorities as related to ensuring ongoing continuity of operations. This includes establishing strong relationships with campus clientele and driving forward a University first and customer focused approach to all work efforts. The incumbent has direct responsibility to plan, develop, implement, and oversee comprehensive service plans for all areas of responsibility including establishment of key performance metrics and quality controls. The incumbent also participates with other managers within the Maintenance & Operations Division to develop, establish, and implement strategic and operational plans and initiatives. Key Responsibilities Responsible for direct oversight of all custodial service operations and all moving services activities of the University Develops and oversees implementation of a custodial service plans, preventive maintenance schedules, and service level standards for all buildings and areas of custodial care Develops and implements a key performance metrics system including a measuring, tracking and reporting system to allow understanding of performance at both the building and work group level Manages, assigns, coordinates, and oversees moving services and special event support services requests ensuring responsiveness based on a prioritized deployment model including standards for customer engagement Collaborates with others in development of and leads implementation of a campus-wide furniture and equipment reuse program including maintaining an online inventory of items available for re-use and managing/tracking assets and disposition records Oversees personnel management for over 100 employees including hiring, retention, performance evaluation, and corrective and/or disciplinary action working closely with the Business & Administrative Services unit and University Personnel Establishes performance requirements including monitoring performance, coaching for improvement and development, and progressive discipline, where necessary In collaboration with the Business & Administrative Services unit, monitors, tracks, and forecasts operating budgets making recommendations for adjustment where necessary Ensures all chargeable services are recovered and ensures appropriate internal controls to confirm this is being done Acts as a unit representative for custodial and moving services and initiates and maintains relationships with clients across the campus to advance work efforts Plans, implements, and updates procedures for area of responsibility as related to disaster and emergency preparedness and building security/emergency procedures Ensures unit compliance with all regulatory requirements of local, state and federal agencies having jurisdiction or authority over operational activities Serves as a manager on duty responsible for off hours service calls and campus emergency response needs Knowledge, Skills & Abilities Knowledge of administrative and management techniques required to lead and oversee a comprehensive program inclusive of custodial maintenance and moving service Knowledge of custodial maintenance planning and management principles including development and implementation of operational plans, preventative maintenance programs, and quality control, assurance and inspection programs Knowledge, experience and ability to demonstrated to implement a strong customer service approach to work efforts, with a commitment to high ethical standards, while motivating staff in a demanding environment Knowledge and understanding of public contracting requirements as needed to develop and analyze proposals and negotiate favorable business terms Knowledge of and ability to assess, develop, implement, and evaluates procedures, plans, and policy from a strategic and operational perspective Ability to work with mathematical concepts such as probability and statistical inference, to apply concepts such as fractions, percentages, rations, and proportions Ability to define problems, collect data, establish facts, and draw valid conclusions and to interpret an extensive variety of technical instructions and deal with multiple abstract and concrete variables Ability to communicate effectively and work harmoniously with a diverse group of individuals at all levels within and outside of the organization Ability to lift up to 20 pounds occasionally Ability to work evening and weekend hours in order to maintain presence with swing and graveyard shift staff Ability to sustain exposure to dusty, noisy environments and inclement weather as necessary to carry out assigned duties and responsibilities Ability to climb to a height up to twenty feet Ability to drive to locations of work Required Qualifications Bachelor's degree in public administration, management, business or a related field OR which may be obtained through equivalent experience such as might be attained through five years of supervisory experience in custodial or operational services management, of which a minimum of three years is associated with progressively responsible experience Four years of supervisory experience in scheduling, coordinating, and managing custodial operations, of which a minimum of two years are associated with progressively responsible management Demonstrated experience leading and overseeing custodial and/or moving services and operations common to a large, complex organization Supervisory experience in human resources and employee relations management Demonstrated experience developing and implementing service plans including task development and resource assignment/management License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Bachelor's degree in public administration, management, business or a related field. CCE certification through the International Sanitary Supply Association and/or GCMC certification through the International Janitorial Cleaning Services Association or equivalent certification Supervisory experience within a collective bargaining and represented staff environment. Experience managing custodial services for a demanding, large, and complex organization and environment. Experience in operational services management of a State facility, College or University, or other multi-facility complex Compensation Classification: Administrator II Anticipated Hiring Range: $8,542/month - $10,700/month CSU Salary Range: $4,583/month - $14,713/month The final hiring salary will be commensurate with experience. San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Under the oversight and general supervision of the Senior Director of Maintenance & Operations, the Associate Director of Custodial & Moving Services oversees a comprehensive custodial and moving services program for the main and south campuses as well as other nearby campus properties consisting of more than 52 buildings comprised of more than six million square feet. Services are provided via a 24/7 operations schedule, serving thousands of students, faculty, staff, and visitors daily. Using independent judgment and professional expertise, the incumbent plans, organizes and directs the activities of the Custodial and Moving Services unit within Facilities Development & Operations. Services are wide-ranging and encompass routine and specialized custodial care, supports activities associated with moving departments and occupants within campus properties, and coordinates supporting services for special events and commencement activities. As part of this role, the incumbent oversees and administers an assigned budget and plays a pivotal role in the development and execution of priorities as related to ensuring ongoing continuity of operations. This includes establishing strong relationships with campus clientele and driving forward a University first and customer focused approach to all work efforts. The incumbent has direct responsibility to plan, develop, implement, and oversee comprehensive service plans for all areas of responsibility including establishment of key performance metrics and quality controls. The incumbent also participates with other managers within the Maintenance & Operations Division to develop, establish, and implement strategic and operational plans and initiatives. Key Responsibilities Responsible for direct oversight of all custodial service operations and all moving services activities of the University Develops and oversees implementation of a custodial service plans, preventive maintenance schedules, and service level standards for all buildings and areas of custodial care Develops and implements a key performance metrics system including a measuring, tracking and reporting system to allow understanding of performance at both the building and work group level Manages, assigns, coordinates, and oversees moving services and special event support services requests ensuring responsiveness based on a prioritized deployment model including standards for customer engagement Collaborates with others in development of and leads implementation of a campus-wide furniture and equipment reuse program including maintaining an online inventory of items available for re-use and managing/tracking assets and disposition records Oversees personnel management for over 100 employees including hiring, retention, performance evaluation, and corrective and/or disciplinary action working closely with the Business & Administrative Services unit and University Personnel Establishes performance requirements including monitoring performance, coaching for improvement and development, and progressive discipline, where necessary In collaboration with the Business & Administrative Services unit, monitors, tracks, and forecasts operating budgets making recommendations for adjustment where necessary Ensures all chargeable services are recovered and ensures appropriate internal controls to confirm this is being done Acts as a unit representative for custodial and moving services and initiates and maintains relationships with clients across the campus to advance work efforts Plans, implements, and updates procedures for area of responsibility as related to disaster and emergency preparedness and building security/emergency procedures Ensures unit compliance with all regulatory requirements of local, state and federal agencies having jurisdiction or authority over operational activities Serves as a manager on duty responsible for off hours service calls and campus emergency response needs Knowledge, Skills & Abilities Knowledge of administrative and management techniques required to lead and oversee a comprehensive program inclusive of custodial maintenance and moving service Knowledge of custodial maintenance planning and management principles including development and implementation of operational plans, preventative maintenance programs, and quality control, assurance and inspection programs Knowledge, experience and ability to demonstrated to implement a strong customer service approach to work efforts, with a commitment to high ethical standards, while motivating staff in a demanding environment Knowledge and understanding of public contracting requirements as needed to develop and analyze proposals and negotiate favorable business terms Knowledge of and ability to assess, develop, implement, and evaluates procedures, plans, and policy from a strategic and operational perspective Ability to work with mathematical concepts such as probability and statistical inference, to apply concepts such as fractions, percentages, rations, and proportions Ability to define problems, collect data, establish facts, and draw valid conclusions and to interpret an extensive variety of technical instructions and deal with multiple abstract and concrete variables Ability to communicate effectively and work harmoniously with a diverse group of individuals at all levels within and outside of the organization Ability to lift up to 20 pounds occasionally Ability to work evening and weekend hours in order to maintain presence with swing and graveyard shift staff Ability to sustain exposure to dusty, noisy environments and inclement weather as necessary to carry out assigned duties and responsibilities Ability to climb to a height up to twenty feet Ability to drive to locations of work Required Qualifications Bachelor's degree in public administration, management, business or a related field OR which may be obtained through equivalent experience such as might be attained through five years of supervisory experience in custodial or operational services management, of which a minimum of three years is associated with progressively responsible experience Four years of supervisory experience in scheduling, coordinating, and managing custodial operations, of which a minimum of two years are associated with progressively responsible management Demonstrated experience leading and overseeing custodial and/or moving services and operations common to a large, complex organization Supervisory experience in human resources and employee relations management Demonstrated experience developing and implementing service plans including task development and resource assignment/management License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Bachelor's degree in public administration, management, business or a related field. CCE certification through the International Sanitary Supply Association and/or GCMC certification through the International Janitorial Cleaning Services Association or equivalent certification Supervisory experience within a collective bargaining and represented staff environment. Experience managing custodial services for a demanding, large, and complex organization and environment. Experience in operational services management of a State facility, College or University, or other multi-facility complex Compensation Classification: Administrator II Anticipated Hiring Range: $8,542/month - $10,700/month CSU Salary Range: $4,583/month - $14,713/month The final hiring salary will be commensurate with experience. San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Santa Monica
City of Santa Monica, California, United States
Job Summary The City of Santa Monica is actively seeking candidates for Senior Human Services Analyst Homelessness Prevention and Intervention team The City of Santa Monica is seeking an energetic and collaborative team member to support the City’s efforts to support the City’s policy and programs serving vulnerable households, with emphasis on homelessness prevention. This position, located in the Housing and Human Services Department’s Human Services Division, is a multi-faceted opportunity for the right candidate looking to lead a variety of high-profile community projects through thoughtful policy and program analysis, cross-departmental collaboration, grants management, and meaningful community engagement. This position will work closely with a diverse range of stakeholders, including internal City departments, regional county partners, local business and faith partners, non-profit service agencies and concerned residents to develop and implement programs and policies that support and align with the City’s Homelessness Strategic Plan. In addition, this position will play a key role in assessing current and future needs for resources and policy revisions to prevent evictions and other crisis situations that put vulnerable residents at risk of homelessness and will support implementation of a community-wide strategy to address local behavioral health needs. The Senior Human Services Analyst is expected to represent the City and the Department as a subject matter expert on homelessness prevention, making presentations and conducting training both internally to the City and externally to community groups and at regional, state, and national conferences. This position will be managing a portfolio of homelessness prevention service programs, including fiscal and programmatic monitoring, technical assistance and service coordination, as well as researching and applying for appropriate grant opportunities that support the City’s priorities. This position is responsible for managing a range of policy and program initiatives in a dynamic and rapidly changing work environment and requires a versatile, transferable skill set that transcends specific job functions and can be seamlessly applied in a variety of settings. These positions also require strong written and verbal communication skills, as the team is required to author staff reports and other policy memos as well as make presentations to a variety of audiences. The ability to distill complex social and economic issues into accessible and persuasive material will be a necessary trait. The ideal candidate will be a motivated self-starter with excellent critical thinking, project management, and written and oral communication skills, as well as a deep understanding of regional policies and service systems affecting people experiencing homelessness and other vulnerable populations. While the number of people experiencing homelessness continues to climb, both locally and across the state, Santa Monica offers a dedicated environment in which to contribute knowledge and passion towards effective and strategic initiatives to help the most vulnerable individuals secure stable housing and appropriate care and prevent homelessness. Santa Monica’s sustained investments of land, capital funding, operational support and significant political will have fostered a dynamic, comprehensive service system that provides an array of emergency service, case management, treatment, and housing options. Leveraging this local investment with federal, state, and county resources, the Senior Human Services Analyst can play a key role in managing and aligning these resources to generate the most benefit to individuals at risk of homelessness, and the community at large. These positions will report to the Human Services Administrator and will interface with key internal and external parties working together to address and prevent homelessness. The ideal candidate has: Graduated from an accredited college or university with a Bachelor's degree in Public Administration, Urban Planning, Social Welfare or a related field. Master's Degree desirable. Master's Degree in a related field is desirable; Deep understanding of issues related to serving people experiencing homelessness and vulnerable populations at risk of homelessness, including regional policies and service systems; Three years of recent, paid, work experience developing, organizing, evaluating and managing social services programs, providing high level administrative support, and preparing complex analytical reports. Proven track record of successfully applying skillset in a variety of settings. Representative Duties Assists in the administration of the City's Human Services Grants Program (HSGP) including the establishment of funding priorities and recommendations, program design and implementation, and performance evaluation. Monitors contract compliance and performance of City-funded social service agencies. Reviews and assesses audited financial statements from City-funded social service agencies. Reviews program performance measures and outcomes. Analyzes and interprets program data to generate meaningful conclusions and appropriate recommendations. Ensures the City remains in compliance with respect to its contracts with external funding agencies, (e.g., state and federal agencies such as the Los Angeles Homeless Services Authority). Plans, organizes and directs special programs and projects that advance community priorities and council adopted strategies and enhance civic wellbeing, including funding applications to external funding agencies. Provides technical assistance to non-profit organizations on program development, policies and procedures, project budget, documentation and data collection, program outcomes, and other administrative and fiscal areas. Works with City divisions, non-profit service providers, other community organizations and members of the public to ensure alignment and the effective coordination of social services consistent with policies adopted by the City. Works with regional organizations and coalitions to ensure the coordination of social services delivery, policy and funding across the region. Procures and manages consultants engaged by the City. Participates in the preparation of a variety of reports including staff reports, fiscal and/or budgetary reports and required federal, state and local plans and reports. Conducts complex and/or administrative research, studies and surveys. Prepares reports recommending appropriate courses of action for solutions and/or advocacy on issues related to the work of the Human Services Division. Acts as a resource to the public, City Departments, commissions and other organizations on homeless issues. Makes presentations to boards and commissions, public and non-profit agencies and other community groups on issues related to the work of the Human Services Division. Provides staff support to City Commissions and committees as assigned. Provides administrative support to the division through participation in team meetings and generates recommendations regarding division programs designs, policies and procedures. Researches, analyses and interprets data and other information related to social service programs and policies. Coordinates the responses and follow-up for public complaints, inquiries, requests and suggestions. Ensures that complaints are dealt with in a timely and effective manner. Disseminates accurate information regarding the work of the Human Services Division and related community agencies to the public. Keeps abreast of new legislation, regulations and policies relevant to division's operations and recommends and/or makes adjustments to division's procedures to ensure compliance. Assigns, monitors and reviews work of support staff, as assigned. Performs other related duties, as assigned. Requirements Knowledge of: Low-income and vulnerable populations, including homeless people, seniors and people with disabilities. Economic and social issues that contribute to poverty and social inequity. Challenges/barriers faced by low-income households to housing stability, economic stability, education and other opportunities. Available and emerging programs and community issues related to low-income and vulnerable populations. Best practices in program and project development, implementation and evaluation relating to low-income and vulnerable populations. Development of and processes associated with Request for Proposals (RFPs). Grants and contractual agreement management. Budget development and management. Report and grant writing techniques. Supervisory principles and practices. Best practices in service delivery funding sources and other resources relating to serving low-income and vulnerable populations. Principles of staff training and supervision. Effective supervisory techniques. Effective customer service techniques. Ability to: Develop, implement and administer projects and programs that advance the work of the Human Services Division. Analyze large quantities of data and synthesize major issues and potential solutions, make decisions regarding program development and operations, resource needs and budgetary requirements. Interpret, explain and apply applicable local, state and federal laws, legislation and regulations pertaining to the work of the Human Services Division. Analyze and apply federal and local monitoring, reporting performance and audit requirements. Establish and maintain effective and cooperative working relationships with City employees and a wide variety of individuals, agencies, boards, commissions, community organizations and the general public. Supervise, train and evaluate the work of staff. Review and analyze program budgets and fiscal reports. Analyze and solve administrative and budgeting problems. Prepare analytical reports, including staff reports to Council and Commissions. Communicate effectively both orally and in writing. Provide effective customer service. Maintain accurate records and files. Skill in: Independent, complex problem solving and analysis. Dealing with the public. Working cooperatively with community groups. Writing reports and correspondence. Using a personal computer and applicable software applications. Education, Training and Experience: Graduation from an accredited college or university with a Bachelor's degree in Public Administration, Urban Planning, Social Welfare or a related field. Master's Degree desirable. Master's Degree in a related field is desirable. Three years of recent, paid, work experience developing, organizing, evaluating and managing social services programs, providing high level administrative support, and preparing complex analytical reports. Supplemental Information How to Apply: Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process. You must attach a copy of your college level transcripts or diploma to your online application. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the filing deadline. Failure to do so may result in your application being disqualified. Selection Process: All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position. All applicants will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of a combination of any of the following and is subject to change as needs dictate: Training and Experience Evaluation Writing exercise/practical assessment Oral Interview If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. Background Investigation: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. Inclusion & Diversity Statement The City of Santa Monica is a progressive, inclusive and culturally rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. WORKING CONDITIONS: Work is primarily performed indoors in a busy office environment with constant interruptions and changing deadlines. Work includes field work in the community. Occasionally required to work evenings and/or weekends for meetings or special assignments. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center. Closing Date/Time: 5/24/2024 5:00 PM Pacific
May 06, 2024
Full Time
Job Summary The City of Santa Monica is actively seeking candidates for Senior Human Services Analyst Homelessness Prevention and Intervention team The City of Santa Monica is seeking an energetic and collaborative team member to support the City’s efforts to support the City’s policy and programs serving vulnerable households, with emphasis on homelessness prevention. This position, located in the Housing and Human Services Department’s Human Services Division, is a multi-faceted opportunity for the right candidate looking to lead a variety of high-profile community projects through thoughtful policy and program analysis, cross-departmental collaboration, grants management, and meaningful community engagement. This position will work closely with a diverse range of stakeholders, including internal City departments, regional county partners, local business and faith partners, non-profit service agencies and concerned residents to develop and implement programs and policies that support and align with the City’s Homelessness Strategic Plan. In addition, this position will play a key role in assessing current and future needs for resources and policy revisions to prevent evictions and other crisis situations that put vulnerable residents at risk of homelessness and will support implementation of a community-wide strategy to address local behavioral health needs. The Senior Human Services Analyst is expected to represent the City and the Department as a subject matter expert on homelessness prevention, making presentations and conducting training both internally to the City and externally to community groups and at regional, state, and national conferences. This position will be managing a portfolio of homelessness prevention service programs, including fiscal and programmatic monitoring, technical assistance and service coordination, as well as researching and applying for appropriate grant opportunities that support the City’s priorities. This position is responsible for managing a range of policy and program initiatives in a dynamic and rapidly changing work environment and requires a versatile, transferable skill set that transcends specific job functions and can be seamlessly applied in a variety of settings. These positions also require strong written and verbal communication skills, as the team is required to author staff reports and other policy memos as well as make presentations to a variety of audiences. The ability to distill complex social and economic issues into accessible and persuasive material will be a necessary trait. The ideal candidate will be a motivated self-starter with excellent critical thinking, project management, and written and oral communication skills, as well as a deep understanding of regional policies and service systems affecting people experiencing homelessness and other vulnerable populations. While the number of people experiencing homelessness continues to climb, both locally and across the state, Santa Monica offers a dedicated environment in which to contribute knowledge and passion towards effective and strategic initiatives to help the most vulnerable individuals secure stable housing and appropriate care and prevent homelessness. Santa Monica’s sustained investments of land, capital funding, operational support and significant political will have fostered a dynamic, comprehensive service system that provides an array of emergency service, case management, treatment, and housing options. Leveraging this local investment with federal, state, and county resources, the Senior Human Services Analyst can play a key role in managing and aligning these resources to generate the most benefit to individuals at risk of homelessness, and the community at large. These positions will report to the Human Services Administrator and will interface with key internal and external parties working together to address and prevent homelessness. The ideal candidate has: Graduated from an accredited college or university with a Bachelor's degree in Public Administration, Urban Planning, Social Welfare or a related field. Master's Degree desirable. Master's Degree in a related field is desirable; Deep understanding of issues related to serving people experiencing homelessness and vulnerable populations at risk of homelessness, including regional policies and service systems; Three years of recent, paid, work experience developing, organizing, evaluating and managing social services programs, providing high level administrative support, and preparing complex analytical reports. Proven track record of successfully applying skillset in a variety of settings. Representative Duties Assists in the administration of the City's Human Services Grants Program (HSGP) including the establishment of funding priorities and recommendations, program design and implementation, and performance evaluation. Monitors contract compliance and performance of City-funded social service agencies. Reviews and assesses audited financial statements from City-funded social service agencies. Reviews program performance measures and outcomes. Analyzes and interprets program data to generate meaningful conclusions and appropriate recommendations. Ensures the City remains in compliance with respect to its contracts with external funding agencies, (e.g., state and federal agencies such as the Los Angeles Homeless Services Authority). Plans, organizes and directs special programs and projects that advance community priorities and council adopted strategies and enhance civic wellbeing, including funding applications to external funding agencies. Provides technical assistance to non-profit organizations on program development, policies and procedures, project budget, documentation and data collection, program outcomes, and other administrative and fiscal areas. Works with City divisions, non-profit service providers, other community organizations and members of the public to ensure alignment and the effective coordination of social services consistent with policies adopted by the City. Works with regional organizations and coalitions to ensure the coordination of social services delivery, policy and funding across the region. Procures and manages consultants engaged by the City. Participates in the preparation of a variety of reports including staff reports, fiscal and/or budgetary reports and required federal, state and local plans and reports. Conducts complex and/or administrative research, studies and surveys. Prepares reports recommending appropriate courses of action for solutions and/or advocacy on issues related to the work of the Human Services Division. Acts as a resource to the public, City Departments, commissions and other organizations on homeless issues. Makes presentations to boards and commissions, public and non-profit agencies and other community groups on issues related to the work of the Human Services Division. Provides staff support to City Commissions and committees as assigned. Provides administrative support to the division through participation in team meetings and generates recommendations regarding division programs designs, policies and procedures. Researches, analyses and interprets data and other information related to social service programs and policies. Coordinates the responses and follow-up for public complaints, inquiries, requests and suggestions. Ensures that complaints are dealt with in a timely and effective manner. Disseminates accurate information regarding the work of the Human Services Division and related community agencies to the public. Keeps abreast of new legislation, regulations and policies relevant to division's operations and recommends and/or makes adjustments to division's procedures to ensure compliance. Assigns, monitors and reviews work of support staff, as assigned. Performs other related duties, as assigned. Requirements Knowledge of: Low-income and vulnerable populations, including homeless people, seniors and people with disabilities. Economic and social issues that contribute to poverty and social inequity. Challenges/barriers faced by low-income households to housing stability, economic stability, education and other opportunities. Available and emerging programs and community issues related to low-income and vulnerable populations. Best practices in program and project development, implementation and evaluation relating to low-income and vulnerable populations. Development of and processes associated with Request for Proposals (RFPs). Grants and contractual agreement management. Budget development and management. Report and grant writing techniques. Supervisory principles and practices. Best practices in service delivery funding sources and other resources relating to serving low-income and vulnerable populations. Principles of staff training and supervision. Effective supervisory techniques. Effective customer service techniques. Ability to: Develop, implement and administer projects and programs that advance the work of the Human Services Division. Analyze large quantities of data and synthesize major issues and potential solutions, make decisions regarding program development and operations, resource needs and budgetary requirements. Interpret, explain and apply applicable local, state and federal laws, legislation and regulations pertaining to the work of the Human Services Division. Analyze and apply federal and local monitoring, reporting performance and audit requirements. Establish and maintain effective and cooperative working relationships with City employees and a wide variety of individuals, agencies, boards, commissions, community organizations and the general public. Supervise, train and evaluate the work of staff. Review and analyze program budgets and fiscal reports. Analyze and solve administrative and budgeting problems. Prepare analytical reports, including staff reports to Council and Commissions. Communicate effectively both orally and in writing. Provide effective customer service. Maintain accurate records and files. Skill in: Independent, complex problem solving and analysis. Dealing with the public. Working cooperatively with community groups. Writing reports and correspondence. Using a personal computer and applicable software applications. Education, Training and Experience: Graduation from an accredited college or university with a Bachelor's degree in Public Administration, Urban Planning, Social Welfare or a related field. Master's Degree desirable. Master's Degree in a related field is desirable. Three years of recent, paid, work experience developing, organizing, evaluating and managing social services programs, providing high level administrative support, and preparing complex analytical reports. Supplemental Information How to Apply: Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process. You must attach a copy of your college level transcripts or diploma to your online application. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the filing deadline. Failure to do so may result in your application being disqualified. Selection Process: All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position. All applicants will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of a combination of any of the following and is subject to change as needs dictate: Training and Experience Evaluation Writing exercise/practical assessment Oral Interview If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position. Background Investigation: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. Inclusion & Diversity Statement The City of Santa Monica is a progressive, inclusive and culturally rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. WORKING CONDITIONS: Work is primarily performed indoors in a busy office environment with constant interruptions and changing deadlines. Work includes field work in the community. Occasionally required to work evenings and/or weekends for meetings or special assignments. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center. Closing Date/Time: 5/24/2024 5:00 PM Pacific
JOB SUMMARY: Responsible for the day-to-day management of the Destination Marketing Organization (DMO) Visit Loveland. Achieves the mission of the Community Marketing Commission (CMC) through implementation of the strategic objectives determined by the CMC and the City Council. Leads Visit Loveland towards advancing its mission by creating new possibilities for project initiatives, fostering innovation, collaborating with other City departments and leveraging private/public partnerships. The salary range for this position is $96,500.00- $139,980.00 per hour with a hiring range of $96,500.00- $118,200.00 , depending on qualifications and experience. Position will close to applicants on: Monday, 5/27/2024 at 12:00 P.M. M.S.T. The City of Loveland is Searching for a dynamic individual and leader to serve as the Visit Loveland Manager which includes managing the Visitors Center and technical staff, marketing, events and attraction initiative, and serving as a liaison to the Community Marketing Commission! Please include a cover letter and resume with application. ESSENTIAL FUNCTIONS: Responsible for developing and implementing plans, strategies and initiatives specifically designed to raise awareness of Loveland as a domestic and international tourist destination. Staff liaison and manager of the Community Marketing Commission (CMC), an 8 person board responsible for the strategic direction of the Lodging tax expenditures. Lead the City’s effort to carry out its Visit Loveland marketing strategy by directing priorities for program activities in a manner that is consistent with the strategic plan and intent of the Community Marking Commission (CMC). Create and maintain Visit Loveland strategic plan with CMC and stakeholder input. Work with the Colorado Tourism office to promote visitation to Colorado and Loveland domestically and internationally through trainings and presentations at International Sales Missions to primary trade areas (UK, Germany, Canada), and International Tradeshows. Work closely with Director of Economic Development to serve as a catalyst for Visitor Oriented Economic Development by raising the destination profile, attracting strategic events, building transportation networks and ultimately raising the quality of life for visitors, local businesses, residents and community stakeholders. Develop and manage operational budget of approximately 1.1 million, including monitoring monthly financial transactions and monthly fiscal reporting to the CMC. Attend meetings, conferences and review literature to maintain current knowledge of the thinking, issues, and people influencing issues important to the mission of Visit Loveland. Work closely with the Colorado Tourism Office, Travel Media and other travel/ trade partners to develop, coordinate and present to Familiarization FAM tours to showcase Loveland to both domestic and international partners in order to market Loveland as a Visitor/Business/Conference destination. Oversee, develop, sponsor community and destination events to drive visitors to Loveland, target shoulder seasonal events. Assess accomplishments and review failures, reporting on them to the CMC for future actions. Oversee and create marketing/public relations strategy that will allow Visit Loveland leadership to cultivate and enhance meaningful relationships with targeted, high level external audiences including media and key influencers. Develop the Visit Loveland function as the City of Loveland’s one-stop resource center for visitors, visitor service businesses and entrepreneurs. Advance the mission and image of Visit Loveland by serving as the chief representative and official spokesperson of Visit Loveland to all stakeholders including boards, staff, members, City Council, association partners, media, government and the general public. Includes serving on community boards including, but not limited to, Loveland Hotel Association, Downtown Development Authority (DDA) marketing group, airport marketing committee, Front Range marketing group, Larimer County fair board, Travel Industry Association of Colorado (TIAC), Colorado Association Destination Marketing Organization (CADMO), Destination Marketing Association International (DMAI). Manage and implement all marketing efforts including all media buying, public relations efforts, copywriting, and asset management to promote Loveland as a destination for visitors and increasing visitor spending. Negotiate and manage all contracts and agreements with tourism industry partners to ensure services are provided as agreed. Collect and maintain baseline data to establish the economic impact of the tourism industry as a part of the overall Loveland economy. Manage partnerships with other area destination marketing organizations and economic development efforts for the purpose of retaining and creating jobs in the tourism, hospitality and visitor services sectors. Manage and update the Destination Loveland Strategic Plan on a 3 to 5 year schedule. Oversee Social Media PR, design, website contracts. Develop, design and maintain Visit Loveland website. Develop and oversee management of advertising campaigns and marketing programs for both leisure, domestic, international and convention marketing. Identify new opportunities to leverage resources in an effort to maximize the impact of marketing and promotions for Loveland domestically and internationally. Set the operational policies for the DMO, and oversee their proper execution. Responsibilities include interviewing, hiring, and training employees: planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS: Required Education: Bachelor's Degree in Tourism, Hospitality, Public Relations, Marketing, Business, Business Administration or related field. Required Experience: 5 years experience in a role similar to, or related to, being an owner, officer or coordinator of a visitor services organization, destination management organization or visitors and convention bureau or economic development organization. This must be in addition to any experience used to satisfy the education requirement. 5 years supervisory experience required. Previous experience managing a million dollar plus budget. Preferred Experience: Experience with contract negotiations. An equivalent combination of education and experience may substitute for the education requirement on a year for year basis. Certifications: Must possess a valid driver’s license. Certified Destination Management Executive (CDME) preferred. MANAGEMENT LEVEL: Supervisor for Benefitted Employees: Provides 2nd level supervision to professional, technical, and skilled employees to assure accountability to department and organizational goals and objectives. Functions as advisor to department, sets goals and objectives for team members to achieve operational results. Provides guidance, analyzes, and resolves department issues. Interprets policies and exercises independent judgment and decision making within department. Makes personnel decisions related to hiring, performance, or disciplinary actions. Champions and embodies the company's mission, vision, values, and culture. KNOWLEDGE, SKILLS & ABILITIES: Must possess strong verbal, editing and written communication skills, organizational skills, as well as initiative, creativity, flexibility. Must be able to convert information from multiple sources into clear, concise written form, e.g. press releases and print materials. Must be able to speak effectively to large groups. Must possess strong customer service ethic and sound judgment. Ability to work independently with very little direction. Ability to manage numerous projects and responsibilities, tight deadlines, in a creative but sometimes fast paced and rapidly changing environment. Ability to work collaboratively with staff and citizens. Working knowledge of graphic design. PHYSICAL DEMANDS & WORKING CONDITIONS: Frequent exposure to routine office noise and equipment. Frequent light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools. Occasional exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: Two (2) medical plans, Dental, Vision (for self/ spouse/ children) Employee Health & Wellness Center (self/family) Paid vacation, holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match Comprehensive Employee Assistance Program Voluntary 529 College Invest program Personal and Professional Development opportunities Discounted recreation passes Employee recognition program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
May 09, 2024
Full Time
JOB SUMMARY: Responsible for the day-to-day management of the Destination Marketing Organization (DMO) Visit Loveland. Achieves the mission of the Community Marketing Commission (CMC) through implementation of the strategic objectives determined by the CMC and the City Council. Leads Visit Loveland towards advancing its mission by creating new possibilities for project initiatives, fostering innovation, collaborating with other City departments and leveraging private/public partnerships. The salary range for this position is $96,500.00- $139,980.00 per hour with a hiring range of $96,500.00- $118,200.00 , depending on qualifications and experience. Position will close to applicants on: Monday, 5/27/2024 at 12:00 P.M. M.S.T. The City of Loveland is Searching for a dynamic individual and leader to serve as the Visit Loveland Manager which includes managing the Visitors Center and technical staff, marketing, events and attraction initiative, and serving as a liaison to the Community Marketing Commission! Please include a cover letter and resume with application. ESSENTIAL FUNCTIONS: Responsible for developing and implementing plans, strategies and initiatives specifically designed to raise awareness of Loveland as a domestic and international tourist destination. Staff liaison and manager of the Community Marketing Commission (CMC), an 8 person board responsible for the strategic direction of the Lodging tax expenditures. Lead the City’s effort to carry out its Visit Loveland marketing strategy by directing priorities for program activities in a manner that is consistent with the strategic plan and intent of the Community Marking Commission (CMC). Create and maintain Visit Loveland strategic plan with CMC and stakeholder input. Work with the Colorado Tourism office to promote visitation to Colorado and Loveland domestically and internationally through trainings and presentations at International Sales Missions to primary trade areas (UK, Germany, Canada), and International Tradeshows. Work closely with Director of Economic Development to serve as a catalyst for Visitor Oriented Economic Development by raising the destination profile, attracting strategic events, building transportation networks and ultimately raising the quality of life for visitors, local businesses, residents and community stakeholders. Develop and manage operational budget of approximately 1.1 million, including monitoring monthly financial transactions and monthly fiscal reporting to the CMC. Attend meetings, conferences and review literature to maintain current knowledge of the thinking, issues, and people influencing issues important to the mission of Visit Loveland. Work closely with the Colorado Tourism Office, Travel Media and other travel/ trade partners to develop, coordinate and present to Familiarization FAM tours to showcase Loveland to both domestic and international partners in order to market Loveland as a Visitor/Business/Conference destination. Oversee, develop, sponsor community and destination events to drive visitors to Loveland, target shoulder seasonal events. Assess accomplishments and review failures, reporting on them to the CMC for future actions. Oversee and create marketing/public relations strategy that will allow Visit Loveland leadership to cultivate and enhance meaningful relationships with targeted, high level external audiences including media and key influencers. Develop the Visit Loveland function as the City of Loveland’s one-stop resource center for visitors, visitor service businesses and entrepreneurs. Advance the mission and image of Visit Loveland by serving as the chief representative and official spokesperson of Visit Loveland to all stakeholders including boards, staff, members, City Council, association partners, media, government and the general public. Includes serving on community boards including, but not limited to, Loveland Hotel Association, Downtown Development Authority (DDA) marketing group, airport marketing committee, Front Range marketing group, Larimer County fair board, Travel Industry Association of Colorado (TIAC), Colorado Association Destination Marketing Organization (CADMO), Destination Marketing Association International (DMAI). Manage and implement all marketing efforts including all media buying, public relations efforts, copywriting, and asset management to promote Loveland as a destination for visitors and increasing visitor spending. Negotiate and manage all contracts and agreements with tourism industry partners to ensure services are provided as agreed. Collect and maintain baseline data to establish the economic impact of the tourism industry as a part of the overall Loveland economy. Manage partnerships with other area destination marketing organizations and economic development efforts for the purpose of retaining and creating jobs in the tourism, hospitality and visitor services sectors. Manage and update the Destination Loveland Strategic Plan on a 3 to 5 year schedule. Oversee Social Media PR, design, website contracts. Develop, design and maintain Visit Loveland website. Develop and oversee management of advertising campaigns and marketing programs for both leisure, domestic, international and convention marketing. Identify new opportunities to leverage resources in an effort to maximize the impact of marketing and promotions for Loveland domestically and internationally. Set the operational policies for the DMO, and oversee their proper execution. Responsibilities include interviewing, hiring, and training employees: planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS: Required Education: Bachelor's Degree in Tourism, Hospitality, Public Relations, Marketing, Business, Business Administration or related field. Required Experience: 5 years experience in a role similar to, or related to, being an owner, officer or coordinator of a visitor services organization, destination management organization or visitors and convention bureau or economic development organization. This must be in addition to any experience used to satisfy the education requirement. 5 years supervisory experience required. Previous experience managing a million dollar plus budget. Preferred Experience: Experience with contract negotiations. An equivalent combination of education and experience may substitute for the education requirement on a year for year basis. Certifications: Must possess a valid driver’s license. Certified Destination Management Executive (CDME) preferred. MANAGEMENT LEVEL: Supervisor for Benefitted Employees: Provides 2nd level supervision to professional, technical, and skilled employees to assure accountability to department and organizational goals and objectives. Functions as advisor to department, sets goals and objectives for team members to achieve operational results. Provides guidance, analyzes, and resolves department issues. Interprets policies and exercises independent judgment and decision making within department. Makes personnel decisions related to hiring, performance, or disciplinary actions. Champions and embodies the company's mission, vision, values, and culture. KNOWLEDGE, SKILLS & ABILITIES: Must possess strong verbal, editing and written communication skills, organizational skills, as well as initiative, creativity, flexibility. Must be able to convert information from multiple sources into clear, concise written form, e.g. press releases and print materials. Must be able to speak effectively to large groups. Must possess strong customer service ethic and sound judgment. Ability to work independently with very little direction. Ability to manage numerous projects and responsibilities, tight deadlines, in a creative but sometimes fast paced and rapidly changing environment. Ability to work collaboratively with staff and citizens. Working knowledge of graphic design. PHYSICAL DEMANDS & WORKING CONDITIONS: Frequent exposure to routine office noise and equipment. Frequent light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools. Occasional exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: Two (2) medical plans, Dental, Vision (for self/ spouse/ children) Employee Health & Wellness Center (self/family) Paid vacation, holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match Comprehensive Employee Assistance Program Voluntary 529 College Invest program Personal and Professional Development opportunities Discounted recreation passes Employee recognition program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: IT Services Lead Job Category: CSEA Job Opening Date: March 26, 2024 Job Closing Date: Location: Saddleback College Work Location: Mission Viejo, CA Department: Technology Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Annual salary starting from $108,792 to $120,120 Required Documents: Resume and Cover Letter Job Description: Initial Screening Date: April 22, 2024 A cover letter and resume are required. C.S.E.A. Classified Bargaining Unit Salary Range 146 Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job . SUMMARY DESCRIPTION Under direction from the appropriate level manager or administrator, oversees, functionally supervises, and participates as primary coordinator of the assigned college network, telecommunications and instructional technology delivery systems; ensures consistent and efficient information systems services to college personnel, students, and the community through the effective planning, design, implementation, modification, maintenance, monitoring, evaluation, and function of on-premises and cloud-based data networks, software applications, and related information systems services. DISTINGUISHING CHARACTERISTICS This is the lead level class in the Networking, Applications, and IT Systems series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and complex duties assigned to classes within this series while providing functional and technical supervision over assigned staff. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or reasonably related duties from those set forth below to address business needs and changing business practices. Oversees the design, planning, implementation, and maintenance for the college networking (wired and wireless), video, and telecommunications systems; provides technical leadership for overall computer operating systems and network architecture including design requirements, standards, protocols, and capacity planning. Oversees, plans, organizes, and directs the installation, configuration, modification, maintenance, programming and repair of networking, video, telecommunication, audio visual and instructional technology equipment and interfaces, endpoint management, databases, software applications and peripherals, providing hands on support as necessary. Oversees the monitoring of college network and infrastructure operations to identify problems, malfunctions and unauthorized intrusion attempts and to ensure proper integration and optimal reliability including information security, data protection, and disaster recovery. Leads Network Administrators, IT Systems Specialists, and Application Specialists in their roles of network administration, maintenance of user accounts, information security, backup and file systems maintenance activities, classroom technology support, and server and telecommunications system administration. Oversees the inventory of technology hardware and software including necessary licensing and documentation of college-wide infrastructure, including cabling, conduit and wired and wireless equipment, and maintenance records for hardware and software resources and optimizes replacement cycles. Assists District IT and College technology departments in developing medium and long-range technology and infrastructure plans; develops cost estimates; researches and recommends alternatives regarding operational requirements and budgetary constraints; maintains current knowledge of new technologies for potential application to District and college systems. Interacts with and maintains collaborative, open communication with District IT and other departments on campus, serving as liaison to the district, other colleges and worksites, providers, contractors, consultants, and vendor service technicians as necessary, in the installation and maintenance of information and data systems to ensure district-wide security and technology procedures and standards are maintained. Administers requests related to the college systems, databases, software applications, interfaces, report development, cloud applications, and related information systems services. Writes specifications, designs, and directs development of bid specifications and prepares plans to install or modify enterprise systems. Works with the district, faculty, staff, and student leadership to pilot new instructional technology equipment; identifies technology requirements for classrooms and instructional labs. Collaboratively develops standards for acquisition and support of endpoint computing hardware and software; coordinates the acquisition of endpoint computing hardware and software, and plans for the replacement and lifecycle management of endpoint, lab and classroom computers. Establishes information and data systems software standards, upgrade procedures and maintenance activities and cost-effective methods of data transmission to achieve the highest possible reliability and accessibility of college technology systems; evaluates the use of new transmission technologies. Provides technical and information assistance in support of college building projects for new construction and remodels, to ensure the technology needs of the project are met in a timely and cost-effective manner; ensures College and district standards and specifications adherence. Engages in activities to stay current with the latest releases and best practices related to, infrastructure including but not limited to server, cloud, and network systems instructional delivery systems and software advances to proactively administer these systems and provide direction for the college. Participates in annual budgeting and strategic planning for technology projects and equipment requests. Communicates district and college policy and administrative decisions to assigned staff and students. Oversees end-user technology training for staff and faculty. Ensures the successful and timely resolution of service requests by providing excellent customer service. Ensures compliance with local, state, and federal regulations. Performs related duties and responsibilities as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Administration of voice and data networks (LAN/WAN/Virtual/Cloud/VoIP/Wi-Fi) in a large, complex organization. Information systems operating systems, infrastructure including but not limited to server, cloud, and network systems, applications, and installations in a multivendor and multiprotocol environment. Internet and intranet infrastructure, Wide Area Networks (WANs), Local Area Networks (LANs), wireless access points, network-attached storage, office productivity applications, email, directory services, and video distribution systems and instructional delivery systems. Network components including structured wiring, physical and virtual servers, load balancers, routers, switches, wireless controllers, and firewalls at both the virtual and physical medium. Network, video, server, and instructional delivery systems hardware and software installation, maintenance, diagnostic and troubleshooting techniques. Workstations and peripherals, operational characteristics of modern operating systems. Programming languages and web server and application software. Principles of data back-up and disaster recovery. Principles and practices of basic data communication circuitry. Equipment and materials currently available for new and revised data network installations. Use of tools and equipment required for installation, maintenance and testing of data communication pathways and wiring. Cloud technologies such as IaaS, and SaaS. Information security systems and related modern practices around protection of data. Basic principles and practices of budget preparation and administration. Basic principles and practices of project management. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work. Principles and practices used to establish and maintain files and information retrieval systems; principles and practice of recordkeeping. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Confidentiality requirements when dealing with personal and sensitive student information. Occupational hazards and standard safety policies and procedures. District and College organization, operations, policies, and objectives. Principles and practices of providing training and guidance to lower-level staff and student workers. Ability to: Analyze technical problems accurately and recommend or take an effective course of action. Administer the College's wireless, telephonic, local and wide area networks (LAN/WAN/Virtual/Cloud) including Internet and Intranet servers. Ability to conduct long-range planning. Plan and organize large projects requiring the involvement of several departments. Design or modify a variety of information and data systems and equipment. Make system-programming changes to network equipment and systems. Install or repair various information systems components and wiring. Ensure optimum operation and efficiency of student and staff web-based services. Evaluate existing network, server, endpoint, and cloud-based needs and requests and recommend system design modifications or equipment purchases. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned staff. Effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Report to work on a regular and consistent basis, as scheduled, to assigned job. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Participate in trainings and meetings on-site and off-site as required. Occasionally work weekends/nights, as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in a technical field such as computer science or current certification in project management, information security, network or server infrastructure, or cloud-based technology. Experience: Eight years of increasingly responsible technical work experience in network service operations as a network technician and/or information systems analyst. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical Demands: Typically must sit and stand for long periods; use hands and fingers to operate a computer keyboard; remember key information and concentrate for prolonged periods; see to read all printed materials, including fine print, diagrams, schematics, computer screen and electronic displays; hear and understand voices to conduct face-to-face and telephone conversations; speak in an understandable voice with sufficient volume to be heard within a normal conversational distance, on the telephone, and when addressing groups; transport self to places necessary to perform job duties, such as meeting locations; visit and inspect technology installation sites; and move and/or carry objects weighing up to a maximum of 25 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Mar 27, 2024
Full Time
Title: IT Services Lead Job Category: CSEA Job Opening Date: March 26, 2024 Job Closing Date: Location: Saddleback College Work Location: Mission Viejo, CA Department: Technology Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Annual salary starting from $108,792 to $120,120 Required Documents: Resume and Cover Letter Job Description: Initial Screening Date: April 22, 2024 A cover letter and resume are required. C.S.E.A. Classified Bargaining Unit Salary Range 146 Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job . SUMMARY DESCRIPTION Under direction from the appropriate level manager or administrator, oversees, functionally supervises, and participates as primary coordinator of the assigned college network, telecommunications and instructional technology delivery systems; ensures consistent and efficient information systems services to college personnel, students, and the community through the effective planning, design, implementation, modification, maintenance, monitoring, evaluation, and function of on-premises and cloud-based data networks, software applications, and related information systems services. DISTINGUISHING CHARACTERISTICS This is the lead level class in the Networking, Applications, and IT Systems series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and complex duties assigned to classes within this series while providing functional and technical supervision over assigned staff. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or reasonably related duties from those set forth below to address business needs and changing business practices. Oversees the design, planning, implementation, and maintenance for the college networking (wired and wireless), video, and telecommunications systems; provides technical leadership for overall computer operating systems and network architecture including design requirements, standards, protocols, and capacity planning. Oversees, plans, organizes, and directs the installation, configuration, modification, maintenance, programming and repair of networking, video, telecommunication, audio visual and instructional technology equipment and interfaces, endpoint management, databases, software applications and peripherals, providing hands on support as necessary. Oversees the monitoring of college network and infrastructure operations to identify problems, malfunctions and unauthorized intrusion attempts and to ensure proper integration and optimal reliability including information security, data protection, and disaster recovery. Leads Network Administrators, IT Systems Specialists, and Application Specialists in their roles of network administration, maintenance of user accounts, information security, backup and file systems maintenance activities, classroom technology support, and server and telecommunications system administration. Oversees the inventory of technology hardware and software including necessary licensing and documentation of college-wide infrastructure, including cabling, conduit and wired and wireless equipment, and maintenance records for hardware and software resources and optimizes replacement cycles. Assists District IT and College technology departments in developing medium and long-range technology and infrastructure plans; develops cost estimates; researches and recommends alternatives regarding operational requirements and budgetary constraints; maintains current knowledge of new technologies for potential application to District and college systems. Interacts with and maintains collaborative, open communication with District IT and other departments on campus, serving as liaison to the district, other colleges and worksites, providers, contractors, consultants, and vendor service technicians as necessary, in the installation and maintenance of information and data systems to ensure district-wide security and technology procedures and standards are maintained. Administers requests related to the college systems, databases, software applications, interfaces, report development, cloud applications, and related information systems services. Writes specifications, designs, and directs development of bid specifications and prepares plans to install or modify enterprise systems. Works with the district, faculty, staff, and student leadership to pilot new instructional technology equipment; identifies technology requirements for classrooms and instructional labs. Collaboratively develops standards for acquisition and support of endpoint computing hardware and software; coordinates the acquisition of endpoint computing hardware and software, and plans for the replacement and lifecycle management of endpoint, lab and classroom computers. Establishes information and data systems software standards, upgrade procedures and maintenance activities and cost-effective methods of data transmission to achieve the highest possible reliability and accessibility of college technology systems; evaluates the use of new transmission technologies. Provides technical and information assistance in support of college building projects for new construction and remodels, to ensure the technology needs of the project are met in a timely and cost-effective manner; ensures College and district standards and specifications adherence. Engages in activities to stay current with the latest releases and best practices related to, infrastructure including but not limited to server, cloud, and network systems instructional delivery systems and software advances to proactively administer these systems and provide direction for the college. Participates in annual budgeting and strategic planning for technology projects and equipment requests. Communicates district and college policy and administrative decisions to assigned staff and students. Oversees end-user technology training for staff and faculty. Ensures the successful and timely resolution of service requests by providing excellent customer service. Ensures compliance with local, state, and federal regulations. Performs related duties and responsibilities as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Administration of voice and data networks (LAN/WAN/Virtual/Cloud/VoIP/Wi-Fi) in a large, complex organization. Information systems operating systems, infrastructure including but not limited to server, cloud, and network systems, applications, and installations in a multivendor and multiprotocol environment. Internet and intranet infrastructure, Wide Area Networks (WANs), Local Area Networks (LANs), wireless access points, network-attached storage, office productivity applications, email, directory services, and video distribution systems and instructional delivery systems. Network components including structured wiring, physical and virtual servers, load balancers, routers, switches, wireless controllers, and firewalls at both the virtual and physical medium. Network, video, server, and instructional delivery systems hardware and software installation, maintenance, diagnostic and troubleshooting techniques. Workstations and peripherals, operational characteristics of modern operating systems. Programming languages and web server and application software. Principles of data back-up and disaster recovery. Principles and practices of basic data communication circuitry. Equipment and materials currently available for new and revised data network installations. Use of tools and equipment required for installation, maintenance and testing of data communication pathways and wiring. Cloud technologies such as IaaS, and SaaS. Information security systems and related modern practices around protection of data. Basic principles and practices of budget preparation and administration. Basic principles and practices of project management. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work. Principles and practices used to establish and maintain files and information retrieval systems; principles and practice of recordkeeping. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Confidentiality requirements when dealing with personal and sensitive student information. Occupational hazards and standard safety policies and procedures. District and College organization, operations, policies, and objectives. Principles and practices of providing training and guidance to lower-level staff and student workers. Ability to: Analyze technical problems accurately and recommend or take an effective course of action. Administer the College's wireless, telephonic, local and wide area networks (LAN/WAN/Virtual/Cloud) including Internet and Intranet servers. Ability to conduct long-range planning. Plan and organize large projects requiring the involvement of several departments. Design or modify a variety of information and data systems and equipment. Make system-programming changes to network equipment and systems. Install or repair various information systems components and wiring. Ensure optimum operation and efficiency of student and staff web-based services. Evaluate existing network, server, endpoint, and cloud-based needs and requests and recommend system design modifications or equipment purchases. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned staff. Effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Report to work on a regular and consistent basis, as scheduled, to assigned job. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Participate in trainings and meetings on-site and off-site as required. Occasionally work weekends/nights, as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in a technical field such as computer science or current certification in project management, information security, network or server infrastructure, or cloud-based technology. Experience: Eight years of increasingly responsible technical work experience in network service operations as a network technician and/or information systems analyst. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical Demands: Typically must sit and stand for long periods; use hands and fingers to operate a computer keyboard; remember key information and concentrate for prolonged periods; see to read all printed materials, including fine print, diagrams, schematics, computer screen and electronic displays; hear and understand voices to conduct face-to-face and telephone conversations; speak in an understandable voice with sufficient volume to be heard within a normal conversational distance, on the telephone, and when addressing groups; transport self to places necessary to perform job duties, such as meeting locations; visit and inspect technology installation sites; and move and/or carry objects weighing up to a maximum of 25 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
The Napa Valley The Napa Valley - Internationally known for its fine wines exciting restaurants and world-class resorts, is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. Napa County as an Employer The County of Napa is a highly respected employer within the local community as well as throughout the region. We offer rewarding and challenging work, flexible hours, competitive salaries, a comprehensive benefits package and tremendous opportunities for career growth. At the County of Napa we truly value our employees and are committed to diversity in our family-oriented environment. This is why we are the Employer of Choice for more than 1,400 employees. As an organization, the County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. The Position Child Protective Services Workers I/II demonstrate complex social services techniques and expertise in their respective cases. Casework is generally in the areas of adoptions and protective services. The responsibilities may include authorizing the provision of services and, in some cases, directly providing such services. Title IV-E graduate students who will graduate in the next three (3) months are strongly encouraged to apply. A letter from their graduate school which indicates meeting all the requirements for the degree and MSW will be conferred on the date of graduation is required for submission at the time of application. Failure to submit this documentation will result in disqualification from further consideration. Vacancies may be filled at either the I or II level depending on education and experience. Being bilingual in Spanish is preferred but not required. SALARY: Child Protective Services Worker I: $ 48. 56 - $ 58. 01 Hourly $3,884.80 - $4,640.80 Biweekly $8,417.06 - $10,055.06 Monthly $101,004.80 - $ 120,660.80 Annually Child Protective Services Worker II : $ 52. 04 - $ 62. 32 Hourly $4,163.20 - $ 4,985.60 Biweekly $9,020.26 - $10,802.13 Monthly $108,243.20 - $ 129,625.60 Annually The Recruitment Process: 1. Applications will be accepted on-line on a continuous basis. 2. Subject Matter Experts will review responses from supplemental questions on a continuous basis. The most qualified candidates from the scoring of supplemental questions will be invited to an Oral Panel Interview. 3. Oral Panel Interviews will be scheduled on a continuous basis by the hiring department. Only the most qualified candidates from Oral Panel Interviews will be placed on the eligibility list and referred to the hiring manager for further consideration. Human Resources reserves the right to make changes to the recruitment process and schedule at any time. Example of Duties The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Investigates child abuse and neglect allegations by interviewing and counseling parents, children, and adolescents, analyzing information and data collected, determining degree of danger and risk of future abuse and neglect, determining if removal of the child from the home is necessary, and conducting time sensitive investigations per court order or in compliance with State of California law Investigate and assess alleged child abuse/neglect complaints, often under time constraints and stressful conditionsvisit clients in their residence to assess suitability of living conditions and capabilities of parents and/or caretakersevaluate the presence and level of risk to the client utilizing Safety Organized Practice and Structured Decision MakingProvides intervention services pertaining to children and families as deemed appropriate.Provides verbal and written recommendations, in regard to the case planning for children, to representatives of the juvenile court, family court, residential treatment centers/programs, and other agencies.Facilitates family reunification by monitoring behavior and progress displayed by family members, interacting with family members to provide encouragement and support, and provide services so that children may be successfully reunified with their parents; documents family reunification and maintenance steps by writing progress reports and case plans that serve as legal documents or court orders.Prepares appropriate case plans with parental input, as per court orders or voluntary services, by using the automated CWS/CMS system, and submits such plans to the assigned supervisor and courts for approval.Prepare extensive court reports and testify in court; assist attorneys in preparation of court actions and coordinate the service of subpoenas.administer and process court-ordered drug testsinterpret state policies, rules, and regulations to clients, applicants, and other involved partiesUses automated case management (CMS/CWS) systems to write status reports and document actions pertaining to assigned cases.Evaluates the actions or behavior of parents, children, and other persons associated with cases and determines the need for appropriate individual or family educational or counseling programs such as parenting skills, drug testing, substance abuse, or other educational/counseling programs.Conducts permanency and long term planning, such as foster care, guardianship, or adoption, for children who have been removed from homes or placement facilities.Places children in homes of family and non-family members, foster homes, and residential treatment centers.Monitors the behavior and well-being of children who have been placed in foster homes and residential treatment centers.Participate in staff development programs to increase technical competence.Participate in community planning for the protection and care of children, and to identify potentially harmful influences to children.Serves as a member of teams consisting of professionals from law enforcement agencies, medical agencies, and other outside agencies organized to discuss cases/referrals/investigations, develop or revise policies and procedures, perform process improvements, or enhance collaborative efforts.Researches the availability of foster homes by contacting CWS employees who handle placement coordination, reviewing lists of available foster homes, and making contacts with resources/persons.Conducts assessments of homes belonging to relatives or non-related extended family members to ensure that homes are appropriate for children who have been removed from their homes.Provides courteous, high quality service to members of the public by personally responding to requests for service or making appropriate referral. Emergency response coverage for after-hours investigations on a rotational basis. TYPICAL QUALIFICATIONS KNOWLEDGE OF: Basic principles and techniques of interviewing and recording in social casework. Laws, rules, and regulations governing the operation of the public welfare agency. Community organizations and the social problems calling for the use of public and private community resources. Basic principles involved in the nature, growth, and development of personality and in-group processes. Local socioeconomic conditions, current problems, and methodologies in the field of public social service. Social service research methods. Physiological and psychological influences on personality. ABILITY TO: Operate a motor vehicle in order to transport clients. Perform a variety of social casework functions, including the investigation, supervision, placement, and care of dependent children, children in foster homes, or other child welfare cases through routine or emergency referrals. Analyze situations and adopt effective courses of action, often under stressful conditions. Apply existing laws, rules, and regulations to welfare department operations. Interview, record, and analyze cases. Create, process, and complete necessary case records and reports manually and electronically, within mandated time frames, to meet federal audit requirements and outcome performance objectives. Work constructively within a community setting and effectively use appropriate resources and services. Apply the principles of child psychology and family relationships. Evaluate personal and psychological factors in the child and/or family's situation. Develop and implement short and long-term treatment/service plans. Provide case management services. Coordinate activities with law enforcement, legal authorities, and court systems. Act as an advocate on behalf of the client in situations where the client is unable to act on their own behalf. Provide information and referrals to other services available from government agencies and community-based organizations. Provide casework consultations to staff members without advanced training. Work collaboratively with staff from other related governmental programs, community-based organizations, schools, and/or the courts. Act as a lead worker in the respective team or unit. Employ effective communication and interpersonal skills. DESIRABLE TRAITS: Communicates effectively, knowledge worker, customer focused, values and respects others, drives to excel, teamwork and collaboration, continuous learning, demonstrates ethical behavior, supportive of change. EXPERIENCE AND EDUCATION To qualify for this classification, an individual must possess the following combination of experience and education that would likely produce the required knowledge, skills and abilities. A desirable combination is: Child Protective Services Worker I: Possession of a Master's degree in Social Work, Counseling, Psychology, or a closely related field. Child Protective Services Worker II: Possession of a Master's degree in Social Work, Counseling, Psychology, or a closely related field AND a minimum of one year of post-graduate paid case management/social work experience in a public, private, or nonprofit agency within Child Protective Services. Qualifying post-graduate paid case management/social work experience must include : primary responsibility for a long-term caseload, development of service/treatment plans; investigations of child abuse reports; monitoring compliance through home calls, field calls, and other personal contact; modification of treatment plans as needed/required; and authority to impose sanctions for non-compliance, impacting benefits or services. SPECIAL REQUIREMENTS: Child Protective Services Worker I and II Possession of a valid Class C California driver's license is required upon appointment. Employees must have the ability to travel to designated locations. *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. Loss of the required State licensure may result in termination or reassignment. PHYSICAL CHARACTERISTICS: The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this classification. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of a job, on a case-by-case basis. Continuous: upward and downward flexion of the neck. Frequent: sitting, walking, standing, bending and twisting of waist, repetitive use of hands to operate computers, printers, and copiers, and lifting and carrying case files weighing up to 25 pounds. Occasional: squatting, kneeling simple grasping, reaching above and below shoulder level. ADA Accommodation Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: Continuous
May 03, 2024
Full Time
The Napa Valley The Napa Valley - Internationally known for its fine wines exciting restaurants and world-class resorts, is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. Napa County as an Employer The County of Napa is a highly respected employer within the local community as well as throughout the region. We offer rewarding and challenging work, flexible hours, competitive salaries, a comprehensive benefits package and tremendous opportunities for career growth. At the County of Napa we truly value our employees and are committed to diversity in our family-oriented environment. This is why we are the Employer of Choice for more than 1,400 employees. As an organization, the County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. The Position Child Protective Services Workers I/II demonstrate complex social services techniques and expertise in their respective cases. Casework is generally in the areas of adoptions and protective services. The responsibilities may include authorizing the provision of services and, in some cases, directly providing such services. Title IV-E graduate students who will graduate in the next three (3) months are strongly encouraged to apply. A letter from their graduate school which indicates meeting all the requirements for the degree and MSW will be conferred on the date of graduation is required for submission at the time of application. Failure to submit this documentation will result in disqualification from further consideration. Vacancies may be filled at either the I or II level depending on education and experience. Being bilingual in Spanish is preferred but not required. SALARY: Child Protective Services Worker I: $ 48. 56 - $ 58. 01 Hourly $3,884.80 - $4,640.80 Biweekly $8,417.06 - $10,055.06 Monthly $101,004.80 - $ 120,660.80 Annually Child Protective Services Worker II : $ 52. 04 - $ 62. 32 Hourly $4,163.20 - $ 4,985.60 Biweekly $9,020.26 - $10,802.13 Monthly $108,243.20 - $ 129,625.60 Annually The Recruitment Process: 1. Applications will be accepted on-line on a continuous basis. 2. Subject Matter Experts will review responses from supplemental questions on a continuous basis. The most qualified candidates from the scoring of supplemental questions will be invited to an Oral Panel Interview. 3. Oral Panel Interviews will be scheduled on a continuous basis by the hiring department. Only the most qualified candidates from Oral Panel Interviews will be placed on the eligibility list and referred to the hiring manager for further consideration. Human Resources reserves the right to make changes to the recruitment process and schedule at any time. Example of Duties The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Investigates child abuse and neglect allegations by interviewing and counseling parents, children, and adolescents, analyzing information and data collected, determining degree of danger and risk of future abuse and neglect, determining if removal of the child from the home is necessary, and conducting time sensitive investigations per court order or in compliance with State of California law Investigate and assess alleged child abuse/neglect complaints, often under time constraints and stressful conditionsvisit clients in their residence to assess suitability of living conditions and capabilities of parents and/or caretakersevaluate the presence and level of risk to the client utilizing Safety Organized Practice and Structured Decision MakingProvides intervention services pertaining to children and families as deemed appropriate.Provides verbal and written recommendations, in regard to the case planning for children, to representatives of the juvenile court, family court, residential treatment centers/programs, and other agencies.Facilitates family reunification by monitoring behavior and progress displayed by family members, interacting with family members to provide encouragement and support, and provide services so that children may be successfully reunified with their parents; documents family reunification and maintenance steps by writing progress reports and case plans that serve as legal documents or court orders.Prepares appropriate case plans with parental input, as per court orders or voluntary services, by using the automated CWS/CMS system, and submits such plans to the assigned supervisor and courts for approval.Prepare extensive court reports and testify in court; assist attorneys in preparation of court actions and coordinate the service of subpoenas.administer and process court-ordered drug testsinterpret state policies, rules, and regulations to clients, applicants, and other involved partiesUses automated case management (CMS/CWS) systems to write status reports and document actions pertaining to assigned cases.Evaluates the actions or behavior of parents, children, and other persons associated with cases and determines the need for appropriate individual or family educational or counseling programs such as parenting skills, drug testing, substance abuse, or other educational/counseling programs.Conducts permanency and long term planning, such as foster care, guardianship, or adoption, for children who have been removed from homes or placement facilities.Places children in homes of family and non-family members, foster homes, and residential treatment centers.Monitors the behavior and well-being of children who have been placed in foster homes and residential treatment centers.Participate in staff development programs to increase technical competence.Participate in community planning for the protection and care of children, and to identify potentially harmful influences to children.Serves as a member of teams consisting of professionals from law enforcement agencies, medical agencies, and other outside agencies organized to discuss cases/referrals/investigations, develop or revise policies and procedures, perform process improvements, or enhance collaborative efforts.Researches the availability of foster homes by contacting CWS employees who handle placement coordination, reviewing lists of available foster homes, and making contacts with resources/persons.Conducts assessments of homes belonging to relatives or non-related extended family members to ensure that homes are appropriate for children who have been removed from their homes.Provides courteous, high quality service to members of the public by personally responding to requests for service or making appropriate referral. Emergency response coverage for after-hours investigations on a rotational basis. TYPICAL QUALIFICATIONS KNOWLEDGE OF: Basic principles and techniques of interviewing and recording in social casework. Laws, rules, and regulations governing the operation of the public welfare agency. Community organizations and the social problems calling for the use of public and private community resources. Basic principles involved in the nature, growth, and development of personality and in-group processes. Local socioeconomic conditions, current problems, and methodologies in the field of public social service. Social service research methods. Physiological and psychological influences on personality. ABILITY TO: Operate a motor vehicle in order to transport clients. Perform a variety of social casework functions, including the investigation, supervision, placement, and care of dependent children, children in foster homes, or other child welfare cases through routine or emergency referrals. Analyze situations and adopt effective courses of action, often under stressful conditions. Apply existing laws, rules, and regulations to welfare department operations. Interview, record, and analyze cases. Create, process, and complete necessary case records and reports manually and electronically, within mandated time frames, to meet federal audit requirements and outcome performance objectives. Work constructively within a community setting and effectively use appropriate resources and services. Apply the principles of child psychology and family relationships. Evaluate personal and psychological factors in the child and/or family's situation. Develop and implement short and long-term treatment/service plans. Provide case management services. Coordinate activities with law enforcement, legal authorities, and court systems. Act as an advocate on behalf of the client in situations where the client is unable to act on their own behalf. Provide information and referrals to other services available from government agencies and community-based organizations. Provide casework consultations to staff members without advanced training. Work collaboratively with staff from other related governmental programs, community-based organizations, schools, and/or the courts. Act as a lead worker in the respective team or unit. Employ effective communication and interpersonal skills. DESIRABLE TRAITS: Communicates effectively, knowledge worker, customer focused, values and respects others, drives to excel, teamwork and collaboration, continuous learning, demonstrates ethical behavior, supportive of change. EXPERIENCE AND EDUCATION To qualify for this classification, an individual must possess the following combination of experience and education that would likely produce the required knowledge, skills and abilities. A desirable combination is: Child Protective Services Worker I: Possession of a Master's degree in Social Work, Counseling, Psychology, or a closely related field. Child Protective Services Worker II: Possession of a Master's degree in Social Work, Counseling, Psychology, or a closely related field AND a minimum of one year of post-graduate paid case management/social work experience in a public, private, or nonprofit agency within Child Protective Services. Qualifying post-graduate paid case management/social work experience must include : primary responsibility for a long-term caseload, development of service/treatment plans; investigations of child abuse reports; monitoring compliance through home calls, field calls, and other personal contact; modification of treatment plans as needed/required; and authority to impose sanctions for non-compliance, impacting benefits or services. SPECIAL REQUIREMENTS: Child Protective Services Worker I and II Possession of a valid Class C California driver's license is required upon appointment. Employees must have the ability to travel to designated locations. *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. Loss of the required State licensure may result in termination or reassignment. PHYSICAL CHARACTERISTICS: The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this classification. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of a job, on a case-by-case basis. Continuous: upward and downward flexion of the neck. Frequent: sitting, walking, standing, bending and twisting of waist, repetitive use of hands to operate computers, printers, and copiers, and lifting and carrying case files weighing up to 25 pounds. Occasional: squatting, kneeling simple grasping, reaching above and below shoulder level. ADA Accommodation Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: Continuous
California State University, Chico
400 West 1st Street, Chico, CA 95929, USA
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Reporting to the Vice President for Information Technology and CIO, the Director of User Experience and IT Support Services plays a pivotal role in leading Chico State’s Information Technology Support Services (ITSS) Department with a strong emphasis on customer service and stakeholder engagement. This key leadership role is responsible for direct information technology support across the institution and the strategic, long-term planning for user engagement and user experience for the department. This entails providing strategic vision and operational plans to successfully lead, develop, and support campus IT service models which meet the needs of campus, create new service practices & partnerships, and provide cutting-edge information technology while delivering outstanding service. This role holds responsibility for maintaining technology standards and managing the activities necessary to ensure seamless, efficient, and effective operation of technology support while being a champion for innovation in service quality. Collaborating closely with the VPIT/CIO and the Division of IT Leadership team, the Director ensures that service offerings are aligned with the evolving needs of the university community. Acting as a direct representative of the VPIT/CIO, the Director advocates for high-quality IT solutions and actively engages with stakeholders to understand their needs and concerns. By prioritizing customer satisfaction and operational efficiency, the Director plays a crucial role in shaping the university's IT landscape to meet the diverse needs of its stakeholders. Required Education and Experience: The equivalent to a bachelor’s degree in instructional technology, computer science, business information systems, management information systems, or a related field AND Eight to ten years of full-time professional experience supporting customers and desktop computing solutions; creating and managing central support structures, and leading technical computing projects and budgets, including three years of supervisory/management experience, including all areas of personnel management. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual. Extensive experience managing IT service departments/organizations, including service desk, deskside and desktop support, and technical services environment. Proven ability to supervise staff and student assistants. Familiarity with IT Service Management frameworks and practices, particularly Incident Management, Problem Management, and Continual Service Improvement. Experience in strategic budget analysis, recommendations, and planning for technology projects. Time Base: Full-time Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm. CSU Classification Salary Range: $57,744 - $185,388 per year. (Admin II) Anticipated Hiring Range: Not expected to exceed $130,000 per year. Salary commensurate with education and experience of the individual selected. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. This position is a Higher Education Employer-Employee Relations Act (HEERA) designated managerial position and comes under the Management Personnel Plan (MPP) of the California State University. Individuals appointed to management positions serve at the pleasure of the President or designee. They are excluded from the collective bargaining process, are not subject to probationary service, and do not receive tenure or permanent status. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA). The duties of this position will include participation in a decision that may have a material/financial benefit to the incumbent. Therefore, this is a “designated position” under the California State University’s Conflict of Interest Code and the incumbent will be required to file a Form 700: Statement of Economic Interest and is subject to the regulations of the Fair Political Practices Commission. (Group/Category: Information Resources-Assistant/Associate Vice President/Provost or Director(all levels), CAT 1,2) The person holding this position is considered a “Limited Mandated Reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). Open Until Filled (Review of Applications will begin 04/18/24. Applications received after that date may be considered.) Advertised: Apr 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 05, 2024
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Reporting to the Vice President for Information Technology and CIO, the Director of User Experience and IT Support Services plays a pivotal role in leading Chico State’s Information Technology Support Services (ITSS) Department with a strong emphasis on customer service and stakeholder engagement. This key leadership role is responsible for direct information technology support across the institution and the strategic, long-term planning for user engagement and user experience for the department. This entails providing strategic vision and operational plans to successfully lead, develop, and support campus IT service models which meet the needs of campus, create new service practices & partnerships, and provide cutting-edge information technology while delivering outstanding service. This role holds responsibility for maintaining technology standards and managing the activities necessary to ensure seamless, efficient, and effective operation of technology support while being a champion for innovation in service quality. Collaborating closely with the VPIT/CIO and the Division of IT Leadership team, the Director ensures that service offerings are aligned with the evolving needs of the university community. Acting as a direct representative of the VPIT/CIO, the Director advocates for high-quality IT solutions and actively engages with stakeholders to understand their needs and concerns. By prioritizing customer satisfaction and operational efficiency, the Director plays a crucial role in shaping the university's IT landscape to meet the diverse needs of its stakeholders. Required Education and Experience: The equivalent to a bachelor’s degree in instructional technology, computer science, business information systems, management information systems, or a related field AND Eight to ten years of full-time professional experience supporting customers and desktop computing solutions; creating and managing central support structures, and leading technical computing projects and budgets, including three years of supervisory/management experience, including all areas of personnel management. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual. Extensive experience managing IT service departments/organizations, including service desk, deskside and desktop support, and technical services environment. Proven ability to supervise staff and student assistants. Familiarity with IT Service Management frameworks and practices, particularly Incident Management, Problem Management, and Continual Service Improvement. Experience in strategic budget analysis, recommendations, and planning for technology projects. Time Base: Full-time Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm. CSU Classification Salary Range: $57,744 - $185,388 per year. (Admin II) Anticipated Hiring Range: Not expected to exceed $130,000 per year. Salary commensurate with education and experience of the individual selected. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. This position is a Higher Education Employer-Employee Relations Act (HEERA) designated managerial position and comes under the Management Personnel Plan (MPP) of the California State University. Individuals appointed to management positions serve at the pleasure of the President or designee. They are excluded from the collective bargaining process, are not subject to probationary service, and do not receive tenure or permanent status. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA). The duties of this position will include participation in a decision that may have a material/financial benefit to the incumbent. Therefore, this is a “designated position” under the California State University’s Conflict of Interest Code and the incumbent will be required to file a Form 700: Statement of Economic Interest and is subject to the regulations of the Fair Political Practices Commission. (Group/Category: Information Resources-Assistant/Associate Vice President/Provost or Director(all levels), CAT 1,2) The person holding this position is considered a “Limited Mandated Reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). Open Until Filled (Review of Applications will begin 04/18/24. Applications received after that date may be considered.) Advertised: Apr 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Portland, Oregon
Portland, Oregon, United States
The Position Portland Parks & Recreation (PP&R) is hiring people for part-time, year-round jobs in the Recreation Division! Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: At various community centers across Portland, OR. Benefit: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary: Portland Parks & Recreation currently operates eight Community Centers that serve and engage the public within the Portland area. Community Centers are open to the public for drop-in and registered activities including, but not limited to swim lessons, camps, sports, art classes, music lessons, Adaptive & Inclusive Recreation programming, Lifelong Recreation programming, and TeenForce. We are looking for people to work at the following Community Centers: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock. This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions include: Counselor Attendant Customer Service Representative Instructor I & II Find out more below about these job types, locations, hours and pay ranges. RECREATION ASSOCIATE - COUNSELOR Position/s: Counselor & Lead Counselor Counselors organize, plan, and lead a variety of activities including art, crafts, music, performance, science, games, nature, and sports in addition to supporting the physical, social, and cognitive development of preschool and school-aged participants. Positions will be responsible for maintaining discipline and safety while monitoring youth, consistently modeling appropriate behavior, maintaining accurate program records, and performing maintenance duties as assigned. Counselor: Preschool Aide Counselor: Assist Lead Portland Parks Preschool Teachers. Shifts can include mornings and afternoons. Locations: East Portland Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Range: Weekday mornings and afternoons. Counselor: After School Program Counselor: Help with afterschool programs and instruction. Locations: Charles Jordan Community Center, Peninsula Park Community Center, and St. Johns Community Center. Shift Range: Weekday afternoons and evenings between 1:45pm-6:00pm. Lead Counselor: Help with afterschool programs and instruction. Participates in program leadership and provides direction to counselor staff. Location: Peninsula Park Community Center. Shift Range: Weekday afternoons from 3:00-6:00pm. Counselor: No School Day Camps Counselor: Help with youth camps during no-school days during school Winter and Spring breaks. Shifts can include mornings, afternoons, and evenings. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Lead Counselor: Help with youth camps during no-school days during Winter and Spring breaks. Participates in program leadership and provides direction to counselor staff. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Ages: Counselor (Must be at least 15 years old) Lead Counselor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Counselor $18.90 - $22.05 (entry is $18.90) Recreation Associate - Lead Counselor $20.90 - $24.05 (entry is $20.90) Training Wage: The training wage is $18.90 for all counselor positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - ATTENDANT Position/s: Attendant- These positions are union represented. Attendants will monitor drop-in recreation activities in their assignment. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Attendant - Facility Attendant Maintains cleanliness and order of facility, stocks inventory, conducts set-up and take down of equipment for programs and rentals, physically moves items from space to space inside the facility and outdoors. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, and St. Johns Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Drop-in Attendant Oversees Drop-In activity, gathers equipment needed, maintains a safe and clean space, and engages with participants, notify participants of the end of the activity time, returns all equipment to proper storage. Proactively addressing safety concerns, monitoring participation, and maintaining necessary paperwork and records are key aspects of their responsibilities. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Event Hosts Facilitates rental set-up and clean-up, and physically moves items from space to space inside the facility and outdoors. Leads party package activities. Fosters an environment that is organized, safe, and welcoming. Locations: East Portland, Montavilla, and Peninsula Park Community Centers. Shift Ranges : Can include weekday and weekend early mornings, mornings, afternoon, and evenings; possible after-hours rentals and holidays. Ages: Attendant (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Attendant $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all attendant positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - CUSTOMER SERVICE REPRESENTATIVE Position/s: Customer Service Representative - These positions are union represented. Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Complete registrations for activities and process and collect admissions for drop-in activities including aquatic and fitness programs, tennis courts, art studios. Demonstrate superior customer service skills. Provide facility reservation information, schedule lessons, sell concessions, process payments, answer phones, provide clerical support, take messages, and support facility rentals. Assist with cleaning and maintaining the facility throughout the day. Locations: Charles Jordan Community Center, East Portland Community Center, Matt Dishman Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Ages: Customer Service Representative (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position/s: Instructor Level I & II Instructors prepare and present introductory lessons/activities for programs and classes for a variety of age ranges including preschool, youth, teen, and adult. Areas of assignment are as follows: messy art, cooking, dance exploration, music exploration, sports, and movement, tumbling and dance exploration, fine arts, writing, and languages. Instructors create a welcoming atmosphere, engage with park and facility guests, provide excellent customer service and are a resource for PP&R information. Instructors will maintain clean facilities and/or park spaces, monitor use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Instructors monitor participation and complete needed paperwork and record keeping. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instruction for a variety of general recreation activities including art, music, cooking, movement, dance, tumbling, gymnastics, and sports. Specialty art, music, fitness, and tennis programs employ specialty instructors. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. *USA Gymnastics certified instructors are eligible for a wage step increase. Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Instructor II $20.00 - $26.50 (entry is $20.00-$23.00 based on experience) Training Wage: Instructor training wage is $18.00 for all instructor positions. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Cierra Maceo Recruiter cierra.maceo@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: 1. Ability to promote a welcoming and friendly atmosphere. 2. Knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. STEP 1: Apply online between January 15 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation : Week of January 22, 2024, and weekly thereafter An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Mar 07, 2024
Full Time
The Position Portland Parks & Recreation (PP&R) is hiring people for part-time, year-round jobs in the Recreation Division! Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: At various community centers across Portland, OR. Benefit: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary: Portland Parks & Recreation currently operates eight Community Centers that serve and engage the public within the Portland area. Community Centers are open to the public for drop-in and registered activities including, but not limited to swim lessons, camps, sports, art classes, music lessons, Adaptive & Inclusive Recreation programming, Lifelong Recreation programming, and TeenForce. We are looking for people to work at the following Community Centers: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock. This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions include: Counselor Attendant Customer Service Representative Instructor I & II Find out more below about these job types, locations, hours and pay ranges. RECREATION ASSOCIATE - COUNSELOR Position/s: Counselor & Lead Counselor Counselors organize, plan, and lead a variety of activities including art, crafts, music, performance, science, games, nature, and sports in addition to supporting the physical, social, and cognitive development of preschool and school-aged participants. Positions will be responsible for maintaining discipline and safety while monitoring youth, consistently modeling appropriate behavior, maintaining accurate program records, and performing maintenance duties as assigned. Counselor: Preschool Aide Counselor: Assist Lead Portland Parks Preschool Teachers. Shifts can include mornings and afternoons. Locations: East Portland Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Range: Weekday mornings and afternoons. Counselor: After School Program Counselor: Help with afterschool programs and instruction. Locations: Charles Jordan Community Center, Peninsula Park Community Center, and St. Johns Community Center. Shift Range: Weekday afternoons and evenings between 1:45pm-6:00pm. Lead Counselor: Help with afterschool programs and instruction. Participates in program leadership and provides direction to counselor staff. Location: Peninsula Park Community Center. Shift Range: Weekday afternoons from 3:00-6:00pm. Counselor: No School Day Camps Counselor: Help with youth camps during no-school days during school Winter and Spring breaks. Shifts can include mornings, afternoons, and evenings. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Lead Counselor: Help with youth camps during no-school days during Winter and Spring breaks. Participates in program leadership and provides direction to counselor staff. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Ages: Counselor (Must be at least 15 years old) Lead Counselor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Counselor $18.90 - $22.05 (entry is $18.90) Recreation Associate - Lead Counselor $20.90 - $24.05 (entry is $20.90) Training Wage: The training wage is $18.90 for all counselor positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - ATTENDANT Position/s: Attendant- These positions are union represented. Attendants will monitor drop-in recreation activities in their assignment. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Attendant - Facility Attendant Maintains cleanliness and order of facility, stocks inventory, conducts set-up and take down of equipment for programs and rentals, physically moves items from space to space inside the facility and outdoors. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, and St. Johns Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Drop-in Attendant Oversees Drop-In activity, gathers equipment needed, maintains a safe and clean space, and engages with participants, notify participants of the end of the activity time, returns all equipment to proper storage. Proactively addressing safety concerns, monitoring participation, and maintaining necessary paperwork and records are key aspects of their responsibilities. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Event Hosts Facilitates rental set-up and clean-up, and physically moves items from space to space inside the facility and outdoors. Leads party package activities. Fosters an environment that is organized, safe, and welcoming. Locations: East Portland, Montavilla, and Peninsula Park Community Centers. Shift Ranges : Can include weekday and weekend early mornings, mornings, afternoon, and evenings; possible after-hours rentals and holidays. Ages: Attendant (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Attendant $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all attendant positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - CUSTOMER SERVICE REPRESENTATIVE Position/s: Customer Service Representative - These positions are union represented. Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Complete registrations for activities and process and collect admissions for drop-in activities including aquatic and fitness programs, tennis courts, art studios. Demonstrate superior customer service skills. Provide facility reservation information, schedule lessons, sell concessions, process payments, answer phones, provide clerical support, take messages, and support facility rentals. Assist with cleaning and maintaining the facility throughout the day. Locations: Charles Jordan Community Center, East Portland Community Center, Matt Dishman Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Ages: Customer Service Representative (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position/s: Instructor Level I & II Instructors prepare and present introductory lessons/activities for programs and classes for a variety of age ranges including preschool, youth, teen, and adult. Areas of assignment are as follows: messy art, cooking, dance exploration, music exploration, sports, and movement, tumbling and dance exploration, fine arts, writing, and languages. Instructors create a welcoming atmosphere, engage with park and facility guests, provide excellent customer service and are a resource for PP&R information. Instructors will maintain clean facilities and/or park spaces, monitor use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Instructors monitor participation and complete needed paperwork and record keeping. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instruction for a variety of general recreation activities including art, music, cooking, movement, dance, tumbling, gymnastics, and sports. Specialty art, music, fitness, and tennis programs employ specialty instructors. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. *USA Gymnastics certified instructors are eligible for a wage step increase. Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Instructor II $20.00 - $26.50 (entry is $20.00-$23.00 based on experience) Training Wage: Instructor training wage is $18.00 for all instructor positions. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Cierra Maceo Recruiter cierra.maceo@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: 1. Ability to promote a welcoming and friendly atmosphere. 2. Knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. STEP 1: Apply online between January 15 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation : Week of January 22, 2024, and weekly thereafter An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
City of Portland, Oregon
Portland, Oregon, United States
The Position Portland Parks & Recreation is hiring people for part-time, year-round jobs in the Recreation Division. Job Appointment: Casual, Part-time Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: Multiple locations Benefit: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. ” Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary: SUN (Schools Uniting Neighborhoods) Community Schools are an extended day of school, providing academic support and enrichment classes to students who reside in Multnomah County. SUN works in collaboration with Multnomah County, Portland Parks & Recreation (PP&R), six school districts including: Centennial, Reynolds, Parkrose, David Douglas, Gresham-Barlow, and Portland Public School Districts. Currently there are 92 SUN Community School Sites, eleven are operated by PP&R. SUN seeks to support Black, Indigenousness, People of Color (BIPOC), Immigrants & Refugees, those experiencing poverty or houselessness and individuals with disabilities. SUN not only supports the youth but their families as well, the goal is to create self-sufficiency for the family unit. SUN Community Schools offer after-school activities and academic support, camps, evening enrichment classes for youth and adults, including fitness, sports, arts, and more. We are looking for people that may lead activities at Alice Ott, Arleta, Beaumont, Centennial, Faubion, Grout, Lane, Mt. Tabor, Parkrose, Roseway Heights, and Sitton SUN Community Schools. This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions include: Customer Service Representative Counselor Attendant Instructor I, II, III, and Specialized Arts Fitness Instructor Find out more below about these job types, locations, hours and pay ranges . RECREATION ASSOCIATE - CUSTOMER SERVICE REPRESENTATIVE Position/s: Customer Service Representative - These positions are union represented. Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public, school administration, community partners and Portland Parks & Recreation staff. Customer Service Representative Greet and assist youth participants and develop rapport with youth and parents in person and/or over the phone. Complete registrations for activities, provide clerical support, track daily attendance, and complete data entry for reporting. Assist with cleaning and maintaining the facility through the day. Open and close the facility and/or activity area. Locations: Alice Ott, Arleta, Beaumont, Centennial, Faubion, Grout, Lane, Mt. Tabor, Parkrose, Roseway Heights, and Sitton SUN Community Schools. Shift Ranges: Weekday afternoons, and evenings. Food Pantry Representative Greet and assist youth participants and develop rapport with youth and parents in person and/or over the phone. Complete registrations for activities, provide clerical support, track daily attendance, and complete data entry for reporting. Act as a Family Resource Navigator and work directly with SUN food pantries. Provide support to the meal service delivery and food pantries. Assist with cleaning and maintaining the facility through the day. Open and close the facility and/or activity area. Locations: Grout and Sitton SUN Community Schools. Shift Ranges: Weekday afternoons, and evenings . Ages: Customer Service Representative (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. RECREATION ASSOCIATE - COUNSELOR Position/s: Counselor and Lead Counselor- These positions are union represented. Counselors organize, plan, and lead a variety of activities including art, crafts, music, performance, science, games, nature, and sports in addition to supporting the physical, social, and cognitive development of preschool and school-aged participants. Positions will be responsible for maintaining discipline and safety while monitoring youth, consistently modeling appropriate behavior, maintaining accurate program records, and performing maintenance duties as assigned. Counselor: Extended Day Program Counselor: Help with after-school activities and instructions. Locations: Alice Ott, Arleta, Beaumont, Centennial, Faubion, Grout, Lane, Mt. Tabor, Parkrose, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Lead Counselor: Help with after-school activities and instructions. Participates in program leadership and provides direction to counselor staff. Location: Alice Ott, Arleta, Beaumont, Centennial, Faubion, Grout, Lane, Mt. Tabor, Parkrose, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Ages: Counselor (Must be at least 15 years old) Lead Counselor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Counselor $18.90 - $22.05 (entry is $18.90) Recreation Associate - Lead Counselor $20.90 - $24.05 (entry is $20.90) Training Wage: The training wage is $18.90 for all counselor positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. RECREATION ASSOCIATE - ATTENDANT Position/s: Attendant- These positions are union represented. Attendants will monitor drop-in recreation activities in their assignment. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Attendant - Drop-in Attendant Oversees Drop-In activity in the weight room, gathers equipment needed, maintains a safe and clean space, and engages with participants, notify participants of the end of the activity time, returns all equipment to proper storage. Proactively addressing safety concerns, monitoring participation, and maintaining necessary paperwork and records are key aspects of their responsibilities. Fosters an environment that is organized, safe, and welcoming. Locations: Parkrose SUN Community School. Shift Ranges: Weekday afternoons and evenings. Ages: Attendant (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Attendant $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all attendant positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position/s: Instructor Level I, II, III, Fitness, and Specialized Arts Instructor Instructors prepare and present introductory lessons/activities for programs and classes for preschool and youth. Areas of assignment are as follows: messy art, cooking, dance exploration, music exploration, sports, and movement, tumbling and dance exploration. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Instructor I - Assistant Instructor Type of Instruction: Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Locations: Alice Ott, Arleta, Beaumont, Centennial, Faubion, Grout, Lane, Mt. Tabor, Parkrose, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instruction for a variety of general recreation activities including art, music, cooking, movement, dance, tumbling, gymnastics, sports, and skateboarding. Class instruction is predominately for youth and teenage participants. Locations: Alice Ott, Arleta, Beaumont, Centennial, Faubion, Grout, Lane, Mt. Tabor, Parkrose, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Instructor III - Certified Teacher * Types of Instruction: Help with after-school activities and instructions. This position is for certified or licensed teachers who instruct academic curriculum-based classes in SUN Community School programs. Location: Alice Ott, Arleta, Beaumont, Centennial, Faubion, Grout, Lane, Mt. Tabor, Parkrose, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. *It is required for Level III - General Instructors to be licensed or certified teachers. Fitness Instructor Types of Instruction: Group exercise, personal training, and small group classes. Locations : Lane SUN Community School Shift Range: Weekday afternoons and evenings. Group Exercise Fitness Instructor Required Certifications: Approved certification(s) from a bureau recognized organization as outlined below is required and one year of teaching experience is preferred. Personal Training Fitness Instructor Required Certifications: Approved degree or certification as outlined below AND one year of personal training experience AND personal training certification from a bureau recognized organization are all required. Qualifying Fitness Certifications: ACSM (American College of Sports Medicine) ACE (American Council on Exercise) AFAA (Aerobic and Fitness Association of America) NSCA (National Strength and Conditioning Association) NCSF (National Council on Strength and Fitness) ISSA (International Sports Science Association) NESTA (National Exercise and Sport Training Association) NASM (National Academy of Sports Medicine) PCC Fitness Technology Degree Cooper Institute Certification Four-year college degree in a fitness related field (e.g., Athletic Training, Exercise Science, Exercise Physiology) Any accredited certification distributed by NCCA (National Commission for Certifying Agencies) Specialized Arts Instructor* Type of Instruction: All artistic practices, including culturally specific styles and genres, will be considered. Current instruction includes music classes, ensembles & choirs, private & group music lessons, dance, theatre, drawing, painting, ceramics, metalsmithing, printmaking, book arts, woodworking, textiles, photography, and literary arts. Class instruction is predominately for youth and teenage participants. Locations : Alice Ott, Arleta, Beaumont, Centennial, Faubion, Grout, Lane, Mt. Tabor, Parkrose, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Requirements: Specialized Arts Instructors must meet the requirements below: Minimum of 500 hours of prior teaching experience Have had significant relevant professional learning/development. Be considered by peers to be ready to teach a specialized or culturally specific art form. Ages: Instructor I and II (Must be at least 15 years old) Instructor III, Fitness Instructor and Specialized Arts Instructor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Instructor II $20.00 - $26.50 (entry is $20.00-$23.00 based on experience) Parks Activities Specialist - Instructor III $24.00 - $32.00 (entry is $24.00) Parks Activities Specialist - Fitness Instructor $25.00 - $35.50 (entry is $25.00-$28.00 based on certifications held) Parks Activities Specialist - Specialized Arts Instructor $30.00 - $38.00 (entry is $30.00-$35.00 based on experience) Training Wage: Instructor training wage is $18.00 for all instructor positions. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Cierra Maceo Recruiter cierra.maceo@portlandoregon.gov To Qualify Applicants must possess: The following minimum qualifications required for these positions are: 1. Ability to promote a welcoming and friendly atmosphere. 2. General knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE : This is an open and continuous recruitment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. STEP 1: Apply online between January 15 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Week of January 22, 2024, and weekly thereafter An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Mar 07, 2024
Full Time
The Position Portland Parks & Recreation is hiring people for part-time, year-round jobs in the Recreation Division. Job Appointment: Casual, Part-time Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: Multiple locations Benefit: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. ” Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary: SUN (Schools Uniting Neighborhoods) Community Schools are an extended day of school, providing academic support and enrichment classes to students who reside in Multnomah County. SUN works in collaboration with Multnomah County, Portland Parks & Recreation (PP&R), six school districts including: Centennial, Reynolds, Parkrose, David Douglas, Gresham-Barlow, and Portland Public School Districts. Currently there are 92 SUN Community School Sites, eleven are operated by PP&R. SUN seeks to support Black, Indigenousness, People of Color (BIPOC), Immigrants & Refugees, those experiencing poverty or houselessness and individuals with disabilities. SUN not only supports the youth but their families as well, the goal is to create self-sufficiency for the family unit. SUN Community Schools offer after-school activities and academic support, camps, evening enrichment classes for youth and adults, including fitness, sports, arts, and more. We are looking for people that may lead activities at Alice Ott, Arleta, Beaumont, Centennial, Faubion, Grout, Lane, Mt. Tabor, Parkrose, Roseway Heights, and Sitton SUN Community Schools. This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions include: Customer Service Representative Counselor Attendant Instructor I, II, III, and Specialized Arts Fitness Instructor Find out more below about these job types, locations, hours and pay ranges . RECREATION ASSOCIATE - CUSTOMER SERVICE REPRESENTATIVE Position/s: Customer Service Representative - These positions are union represented. Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public, school administration, community partners and Portland Parks & Recreation staff. Customer Service Representative Greet and assist youth participants and develop rapport with youth and parents in person and/or over the phone. Complete registrations for activities, provide clerical support, track daily attendance, and complete data entry for reporting. Assist with cleaning and maintaining the facility through the day. Open and close the facility and/or activity area. Locations: Alice Ott, Arleta, Beaumont, Centennial, Faubion, Grout, Lane, Mt. Tabor, Parkrose, Roseway Heights, and Sitton SUN Community Schools. Shift Ranges: Weekday afternoons, and evenings. Food Pantry Representative Greet and assist youth participants and develop rapport with youth and parents in person and/or over the phone. Complete registrations for activities, provide clerical support, track daily attendance, and complete data entry for reporting. Act as a Family Resource Navigator and work directly with SUN food pantries. Provide support to the meal service delivery and food pantries. Assist with cleaning and maintaining the facility through the day. Open and close the facility and/or activity area. Locations: Grout and Sitton SUN Community Schools. Shift Ranges: Weekday afternoons, and evenings . Ages: Customer Service Representative (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. RECREATION ASSOCIATE - COUNSELOR Position/s: Counselor and Lead Counselor- These positions are union represented. Counselors organize, plan, and lead a variety of activities including art, crafts, music, performance, science, games, nature, and sports in addition to supporting the physical, social, and cognitive development of preschool and school-aged participants. Positions will be responsible for maintaining discipline and safety while monitoring youth, consistently modeling appropriate behavior, maintaining accurate program records, and performing maintenance duties as assigned. Counselor: Extended Day Program Counselor: Help with after-school activities and instructions. Locations: Alice Ott, Arleta, Beaumont, Centennial, Faubion, Grout, Lane, Mt. Tabor, Parkrose, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Lead Counselor: Help with after-school activities and instructions. Participates in program leadership and provides direction to counselor staff. Location: Alice Ott, Arleta, Beaumont, Centennial, Faubion, Grout, Lane, Mt. Tabor, Parkrose, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Ages: Counselor (Must be at least 15 years old) Lead Counselor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Counselor $18.90 - $22.05 (entry is $18.90) Recreation Associate - Lead Counselor $20.90 - $24.05 (entry is $20.90) Training Wage: The training wage is $18.90 for all counselor positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. RECREATION ASSOCIATE - ATTENDANT Position/s: Attendant- These positions are union represented. Attendants will monitor drop-in recreation activities in their assignment. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Attendant - Drop-in Attendant Oversees Drop-In activity in the weight room, gathers equipment needed, maintains a safe and clean space, and engages with participants, notify participants of the end of the activity time, returns all equipment to proper storage. Proactively addressing safety concerns, monitoring participation, and maintaining necessary paperwork and records are key aspects of their responsibilities. Fosters an environment that is organized, safe, and welcoming. Locations: Parkrose SUN Community School. Shift Ranges: Weekday afternoons and evenings. Ages: Attendant (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Attendant $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all attendant positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position/s: Instructor Level I, II, III, Fitness, and Specialized Arts Instructor Instructors prepare and present introductory lessons/activities for programs and classes for preschool and youth. Areas of assignment are as follows: messy art, cooking, dance exploration, music exploration, sports, and movement, tumbling and dance exploration. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Instructor I - Assistant Instructor Type of Instruction: Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Locations: Alice Ott, Arleta, Beaumont, Centennial, Faubion, Grout, Lane, Mt. Tabor, Parkrose, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instruction for a variety of general recreation activities including art, music, cooking, movement, dance, tumbling, gymnastics, sports, and skateboarding. Class instruction is predominately for youth and teenage participants. Locations: Alice Ott, Arleta, Beaumont, Centennial, Faubion, Grout, Lane, Mt. Tabor, Parkrose, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Instructor III - Certified Teacher * Types of Instruction: Help with after-school activities and instructions. This position is for certified or licensed teachers who instruct academic curriculum-based classes in SUN Community School programs. Location: Alice Ott, Arleta, Beaumont, Centennial, Faubion, Grout, Lane, Mt. Tabor, Parkrose, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. *It is required for Level III - General Instructors to be licensed or certified teachers. Fitness Instructor Types of Instruction: Group exercise, personal training, and small group classes. Locations : Lane SUN Community School Shift Range: Weekday afternoons and evenings. Group Exercise Fitness Instructor Required Certifications: Approved certification(s) from a bureau recognized organization as outlined below is required and one year of teaching experience is preferred. Personal Training Fitness Instructor Required Certifications: Approved degree or certification as outlined below AND one year of personal training experience AND personal training certification from a bureau recognized organization are all required. Qualifying Fitness Certifications: ACSM (American College of Sports Medicine) ACE (American Council on Exercise) AFAA (Aerobic and Fitness Association of America) NSCA (National Strength and Conditioning Association) NCSF (National Council on Strength and Fitness) ISSA (International Sports Science Association) NESTA (National Exercise and Sport Training Association) NASM (National Academy of Sports Medicine) PCC Fitness Technology Degree Cooper Institute Certification Four-year college degree in a fitness related field (e.g., Athletic Training, Exercise Science, Exercise Physiology) Any accredited certification distributed by NCCA (National Commission for Certifying Agencies) Specialized Arts Instructor* Type of Instruction: All artistic practices, including culturally specific styles and genres, will be considered. Current instruction includes music classes, ensembles & choirs, private & group music lessons, dance, theatre, drawing, painting, ceramics, metalsmithing, printmaking, book arts, woodworking, textiles, photography, and literary arts. Class instruction is predominately for youth and teenage participants. Locations : Alice Ott, Arleta, Beaumont, Centennial, Faubion, Grout, Lane, Mt. Tabor, Parkrose, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Requirements: Specialized Arts Instructors must meet the requirements below: Minimum of 500 hours of prior teaching experience Have had significant relevant professional learning/development. Be considered by peers to be ready to teach a specialized or culturally specific art form. Ages: Instructor I and II (Must be at least 15 years old) Instructor III, Fitness Instructor and Specialized Arts Instructor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Instructor II $20.00 - $26.50 (entry is $20.00-$23.00 based on experience) Parks Activities Specialist - Instructor III $24.00 - $32.00 (entry is $24.00) Parks Activities Specialist - Fitness Instructor $25.00 - $35.50 (entry is $25.00-$28.00 based on certifications held) Parks Activities Specialist - Specialized Arts Instructor $30.00 - $38.00 (entry is $30.00-$35.00 based on experience) Training Wage: Instructor training wage is $18.00 for all instructor positions. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Cierra Maceo Recruiter cierra.maceo@portlandoregon.gov To Qualify Applicants must possess: The following minimum qualifications required for these positions are: 1. Ability to promote a welcoming and friendly atmosphere. 2. General knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE : This is an open and continuous recruitment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. STEP 1: Apply online between January 15 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation: Week of January 22, 2024, and weekly thereafter An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
El Dorado County Transit Authority
6565 Commerce Way, Diamond Springs, CA, USA
CLASS CHARACTERISTICS
This is a management classification which oversees, directs and participates in El Dorado Transit’s major financial activities and programs comprising financial reporting, general accounting, payroll, accounts payable and receivable, budget and cash flow. The incumbent assists the Executive Director in the short and long-term planning, development and administration of fiscal policies, procedures and services. Successful performance of the work requires an extensive professional background as well as skill in coordinating fiscal operations with those of other El Dorado Transit departments and public agencies.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only ) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Assumes management responsibility for El Dorado Transit’s fiscal functions including financial reporting, general accounting, payroll, accounts payable and receivable, budget and cash flow; directs and monitors all financial activities to ensure compliance with mandated financial reporting requirements and professional standards.
Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees on performance issues; responds to staff questions and concerns; effectively recommends and implements disciplinary actions and other personnel matters.
Assists in the development of goals, objectives, policies, and priorities for fiscal functions and activities including El Dorado Transit’s annual operating and capital improvement budgets; implements approved policies and procedure.
Coordinates the development and administration of El Dorado Transit’s annual budget; works with departments to determine and forecast funds needed for staffing, equipment, materials, and supplies; directs the monitoring of and approves expenditures; directs and implements adjustments as necessary.
Prepares all required reports for compliance with financial operations including Annual Financial and Compliance Audits, Annual State Controllers report, National Transit Database reports, annual Government Compensation Report and bi-annual Transportation Development Act claims; prepares financial statements, projections and monthly, quarterly and annual reports for presentation to the Executive Director, the Board of Directors and the general public.
Serves as a resource to management on the development of grant applications; ensures that all grant funding is properly accounted for and in compliance with the terms and conditions of the grant.
Evaluates alternative courses of action and makes recommendations which may include such areas as organizational structure, staffing, asset management, public capital financing, investment practices, banking services for public agencies, budget, cost analysis, facilities, equipment, productivity, or policy or procedure modifications.
Performs professional accounting, payroll or financial analysis which require the review of a variety of reports and records, investigation and reconciliation of information, the control of fiscal records and journals, and the reconciliation/balancing of general ledgers, fund accounts and similar records.
Participates in El Dorado Transit Board of Director meetings; prepares and presents various fiscal operations performance related reports.
Directs the maintenance of fiscal records and files, including records related to operational and capital expenditures or improvements, general accounting, payroll, grant funding and related documents.
Attends and participates in professional group meetings; stays current with new trends and innovations in the financial management field.
Serves as El Dorado Transit’s financial services representative with external agencies, private organizations and the general public.
Receives and resolves issues presented by El Dorado Transit’s employees and the general public regarding fiscal matters that require the use of judgment and the interpretation and application of policies, rules and procedures.
Performs related duties as assigned.
QUALIFICATIONS
Knowledge of:
Services provided within a governmental fiscal operation including financial reporting, general accounting, payroll, accounts payable and receivable, budget and cash flow.
Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the fiscal function.
Principles and practices of leadership.
Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.
Budgetary and fiscal auditing principles and practices, including Generally Accepted Accounting Principles (GAAP) and Government Accounting Standards Board (GASB).
Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
Principles, practices, and techniques of agency budget preparation, maintenance, and administration.
Fiscal, accounting and financial recordkeeping and bookkeeping principles and practices.
Methods and techniques of preparing and maintaining general ledgers.
Complex mathematical principles including general accounting and financial and statistical calculations.
Principles and practices of customer service.
Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and El Dorado Transit staff.
The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software relevant to the work performed.
Ability to:
Provide administrative, management, and professional leadership.
Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.
Develop, implement, and interpret goals, objectives, policies, procedures, and work standards for the department to ensure staff can meet a wide variety of priority deadlines.
Independently organize work of self and staff, set priorities, meet critical deadlines, and coordinate multiple priorities with designated timelines.
Exercise initiative and sound independent judgment within policy guidelines.
Perform complex and difficult fiscal, accounting, auditing, and budgetary work.
Prepare complete statistical records and financial reports including those required by federal and state agencies.
Research, analyze, and make recommendations on administrative, management, and procedural practices; complex and sensitive administrative, budgetary, operational, programmatic, and organizational issues; evaluate alternatives; and reach sound conclusions.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
Lead or manage projects from inception to implementation.
Perform budget analysis, preparation, and monitoring.
Maintain confidentiality of sensitive information.
Direct the maintenance of accurate fiscal records and files.
Effectively represent El Dorado Transit in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
May 01, 2024
Full Time
CLASS CHARACTERISTICS
This is a management classification which oversees, directs and participates in El Dorado Transit’s major financial activities and programs comprising financial reporting, general accounting, payroll, accounts payable and receivable, budget and cash flow. The incumbent assists the Executive Director in the short and long-term planning, development and administration of fiscal policies, procedures and services. Successful performance of the work requires an extensive professional background as well as skill in coordinating fiscal operations with those of other El Dorado Transit departments and public agencies.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only ) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Assumes management responsibility for El Dorado Transit’s fiscal functions including financial reporting, general accounting, payroll, accounts payable and receivable, budget and cash flow; directs and monitors all financial activities to ensure compliance with mandated financial reporting requirements and professional standards.
Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees on performance issues; responds to staff questions and concerns; effectively recommends and implements disciplinary actions and other personnel matters.
Assists in the development of goals, objectives, policies, and priorities for fiscal functions and activities including El Dorado Transit’s annual operating and capital improvement budgets; implements approved policies and procedure.
Coordinates the development and administration of El Dorado Transit’s annual budget; works with departments to determine and forecast funds needed for staffing, equipment, materials, and supplies; directs the monitoring of and approves expenditures; directs and implements adjustments as necessary.
Prepares all required reports for compliance with financial operations including Annual Financial and Compliance Audits, Annual State Controllers report, National Transit Database reports, annual Government Compensation Report and bi-annual Transportation Development Act claims; prepares financial statements, projections and monthly, quarterly and annual reports for presentation to the Executive Director, the Board of Directors and the general public.
Serves as a resource to management on the development of grant applications; ensures that all grant funding is properly accounted for and in compliance with the terms and conditions of the grant.
Evaluates alternative courses of action and makes recommendations which may include such areas as organizational structure, staffing, asset management, public capital financing, investment practices, banking services for public agencies, budget, cost analysis, facilities, equipment, productivity, or policy or procedure modifications.
Performs professional accounting, payroll or financial analysis which require the review of a variety of reports and records, investigation and reconciliation of information, the control of fiscal records and journals, and the reconciliation/balancing of general ledgers, fund accounts and similar records.
Participates in El Dorado Transit Board of Director meetings; prepares and presents various fiscal operations performance related reports.
Directs the maintenance of fiscal records and files, including records related to operational and capital expenditures or improvements, general accounting, payroll, grant funding and related documents.
Attends and participates in professional group meetings; stays current with new trends and innovations in the financial management field.
Serves as El Dorado Transit’s financial services representative with external agencies, private organizations and the general public.
Receives and resolves issues presented by El Dorado Transit’s employees and the general public regarding fiscal matters that require the use of judgment and the interpretation and application of policies, rules and procedures.
Performs related duties as assigned.
QUALIFICATIONS
Knowledge of:
Services provided within a governmental fiscal operation including financial reporting, general accounting, payroll, accounts payable and receivable, budget and cash flow.
Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the fiscal function.
Principles and practices of leadership.
Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.
Budgetary and fiscal auditing principles and practices, including Generally Accepted Accounting Principles (GAAP) and Government Accounting Standards Board (GASB).
Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
Principles, practices, and techniques of agency budget preparation, maintenance, and administration.
Fiscal, accounting and financial recordkeeping and bookkeeping principles and practices.
Methods and techniques of preparing and maintaining general ledgers.
Complex mathematical principles including general accounting and financial and statistical calculations.
Principles and practices of customer service.
Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and El Dorado Transit staff.
The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software relevant to the work performed.
Ability to:
Provide administrative, management, and professional leadership.
Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.
Develop, implement, and interpret goals, objectives, policies, procedures, and work standards for the department to ensure staff can meet a wide variety of priority deadlines.
Independently organize work of self and staff, set priorities, meet critical deadlines, and coordinate multiple priorities with designated timelines.
Exercise initiative and sound independent judgment within policy guidelines.
Perform complex and difficult fiscal, accounting, auditing, and budgetary work.
Prepare complete statistical records and financial reports including those required by federal and state agencies.
Research, analyze, and make recommendations on administrative, management, and procedural practices; complex and sensitive administrative, budgetary, operational, programmatic, and organizational issues; evaluate alternatives; and reach sound conclusions.
Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
Lead or manage projects from inception to implementation.
Perform budget analysis, preparation, and monitoring.
Maintain confidentiality of sensitive information.
Direct the maintenance of accurate fiscal records and files.
Effectively represent El Dorado Transit in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.
Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
CITY OF FRESNO, CA
Fresno, California, United States
Position Description Be part of the City of Fresno's new Animal Center Department! The Director will be part of the collective and strategic planning in staffing the new state of the art clinic and developing the program, while embodying the goals, innovation, and animal care compassion that the City Manager envisions for the center and the community. Reporting to the Office of the City Manager, the Director will oversee the day-to-day activities of the center, providing oversight and support in the development and implementation of department policies and procedures, and managing current issues and priorities. The Director will make critical decisions to resolve emergency situations and to ensure the continuity of services and operations. The director is responsible for fulfilling key objectives, directing and leading animal center staff, developing and managing the department budget, ensuring compliance with all local, state and federal laws and regulations, ensuring high quality animal care, and ensuring the cleanliness and maintenance of the center. The incumbent will work directly with the staff, volunteers, City Manager and key stakeholders in furthering the department goals and objectives. The ideal candidate for this critical position will be a compassionate leader, with a highly collaborative management style who embodies a culture of customer service. The incumbent should possess strong organizational and interpersonal skills, be a person who will promote and embody a motivating work environment, and be committed to ensuring the safety of staff and animals are at the forefront of all department activities. With many key objectives to fulfill, it is important that the ideal candidate be a flexible and strategic thought leader who can identify needs and provide sound recommendations to City leadership. The ideal candidate should possess knowledge in animal care services such as field and kennel operations, volunteer and adoption programs, and public relations. In addition, qualified candidates must possess: any combination of education and experience that has provided the knowledge, skills and abilities necessary for an Animal Center Director may be considered qualifying. A typical way of obtaining the required qualifications is to possess five years of increasingly responsible directly related management experience, including three years at the supervisory level, and a Bachelor's degree in public or business administration, or related field. A Master's degree is highly desirable. Possession and continued maintenance of a valid California Driver's License is required at time of appointment. Incumbents may be required to work nights, weekends and holidays and respond to after-hours emergencies as needed. The incumbent will be exposed to a working environment with animals (primarily dogs and cats) which may lead to possible exposure of unpleasant odors and noises, allergens, interactions with animals, and possible exposure to zoonotic diseases; and will be required to handle and restrain animals humanely and safely using approved protocols and practices. This is an unclassified position in which the incumbent serves at the will of the City Manager. Pay,Benefits, & Work Schedule The City of Fresno offers an attractive and competitive salary and benefits package. The salary range for this position is between $143,496-$226,536. The employee benefits package, as noted below, is subject to change and includes: - Retirement: Fresno City Retirement System; reciprocity with other public California systems. The City's pension funds are among the best-funded public systems in California. The City does not participate in Social Security. - Health Insurance: City contributes toward the current monthly premium for medical, dental, and vision for employee and dependents. - Flexible Spending Account: IRS 125 Plan for health/dependent care. - Deferred Compensation: 457 plan available. - Auto Allowance: Employees in this classification may be provided with an auto allowance of $300 per month. - Management Leave: 80 hours per fiscal year, prorated with cash out provision. - Supplemental Management Leave: May be granted up to 32 hours per fiscal year upon City Manager approval. This leave may be placed in a retiree Health Reimbursement Arrangement account. - Annual Leave: Accrue 15.50 hours per month, with cash out provision.. - Holidays: Ten (10) City-observed holidays annually, plus birthday and two (2) personal days per year. - Life Insurance: Equal to annual salary; premium paid by City. - Long-Term Disability: City pays premium for 66.66% of monthly salary up to $7,500 per month after 30 days. - Deferred Retirement Option Program (DROP): DROP is an optional, voluntary program that allows for retirement benefits deposited in a special savings account within your Retirement System while continuing to work for the City of Fresno. To participate, must be at least age 50 with 5 years of service. Benefits include ownership of DROP account monies; compound interest earnings; and alternative distribution options. - Health Reimbursement Arrangement (HRA): Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. How To Apply To pursue this phenomenal career opportunity, please visit our website at www.fresno.gov/jobs. To apply, please complete an employment application and upload your letter of interest, resume, and five work-related references. This recruitment is Open Until Filled and may close at any time. Applications will be reviewed and a select group of candidates will be invited to interview. Applicants deemed to have the most relevant qualifications will be referred for further consideration. First consideration of applications: Week of April 8, 2024. If you have any questions regarding this position, please feel free to contact Sandra Chavez Martin, Assistant Director at 559-621-6988 or by email: Sandra.chavezmartin@fresno.gov Other Information Department Highlight The Animal Center was built by the City of Fresno to provide state-mandated animal control services. Our Center provides temporary kennels for Fresno's homeless pet population while they wait to be reclaimed by their owners. If unclaimed, the pet is then adopted into a forever home. Our mission is to increase live outcomes for animals by reducing the euthanasia rate. With guidance from our partners, we strive to reunite pets with their owners by providing resources to City of Fresno residents. The Animal Center includes four divisions: Administration, Community Engagement, Animal Services and Veterinary Services. ADMINISTRATION: - This division is responsible for day-to-day administrative functions including budget, finance, personnel management, policy and procedure development, safety and risk management, licensing, purchasing and procurement, volunteer recruitments, data analytics and transparency reporting, and grant funding opportunities. COMMUNITY ENGAGEMENT: - This division is responsible for outreach with the purpose of increasing life-saving outcomes via adoptions, fostering, rescue transfer programs, and transport. - This division is comprised of the Animal Resource Officer team, the Community outreach team, and the Animal Services Representative Team. - Animal Resource Officers work in the field and respond to at-large animal concerns, bite cases, and potential endangered animal calls; the Community outreach team focusing on community education and outreach, and placing animals into their forever homes; and our Animal Services team are often the first point of contact for the public, providing customer service in person or by phone. ANIMAL SERVICES: - The Animal Service Division is primarily responsible for animal intake health assessment and vaccination to ensure the health of the animal entering the center and the protection of animals in the kennels by mitigation of contagious diseases. Includes daily deep cleaning of kennels, continuous removal of animal waste during the day, feeding, visual assessments, and appropriate behavior and enrichment including time in play yards to ensure the mental and behavioral well-being of the animals. - The behavior team is responsible for building and recommending enrichment plans for center animals as well as assessing animals that come into the center. VETERINARY SERVICES: - The veterinary team is responsible for the medical care of all center animals. They make medical assessments of the animals, recommend and implement treatments as needed, and care for sick or injured animals housed at the center. The Community The Community The City of Fresno is located in the heart of the state of California in the fertile San Joaquin Valley. From the agricultural fields on the valley floor to the snow-capped peaks of the Sierra Nevada Mountain range, the Fresno area offers something for everyone. With a population of approximately 540,000 residents, Fresno is the fifth-largest city in California and serves as the financial, industrial, trade, and commercial capital of the central San Joaquin Valley. The City is located amongst three National Parks, residents and visitors enjoy Fresno's proximity to Yosemite, Kings Canyon, and Sequoia National Parks. With approximately 300 days of sunshine each year, the Mediterranean climate allows for year-round recreational activities, including sailing, snow and water skiing, fishing, backpacking, and golfing. Living in Fresno has the benefit of urban amenities and the unique charm of a suburban atmosphere. Housing prices are typically lower than California's other major metropolitan areas. There are four large school districts including Fresno Unified, Central Unified, Sanger Unified, and Clovis Unified, and a variety of private institutions. The City is also home to colleges and universities, most notably California State University, Fresno as well as Fresno City College and Fresno Pacific University. Residents enjoy various social, cultural, and athletic activities in an affordable community environment. City Government Fresno is a full-service charter city operating under a strong mayor form of government. The Mayor is elected at large and does not serve on the Council but has veto power over certain actions taken by the City Council. There are seven Council Members. The Council appoints the City Attorney and the City Clerk. The City Manager, who is appointed by the Mayor, is responsible for appointing all other department heads in the City. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Closing Date/Time: 05/31/2024
Mar 23, 2024
Full Time
Position Description Be part of the City of Fresno's new Animal Center Department! The Director will be part of the collective and strategic planning in staffing the new state of the art clinic and developing the program, while embodying the goals, innovation, and animal care compassion that the City Manager envisions for the center and the community. Reporting to the Office of the City Manager, the Director will oversee the day-to-day activities of the center, providing oversight and support in the development and implementation of department policies and procedures, and managing current issues and priorities. The Director will make critical decisions to resolve emergency situations and to ensure the continuity of services and operations. The director is responsible for fulfilling key objectives, directing and leading animal center staff, developing and managing the department budget, ensuring compliance with all local, state and federal laws and regulations, ensuring high quality animal care, and ensuring the cleanliness and maintenance of the center. The incumbent will work directly with the staff, volunteers, City Manager and key stakeholders in furthering the department goals and objectives. The ideal candidate for this critical position will be a compassionate leader, with a highly collaborative management style who embodies a culture of customer service. The incumbent should possess strong organizational and interpersonal skills, be a person who will promote and embody a motivating work environment, and be committed to ensuring the safety of staff and animals are at the forefront of all department activities. With many key objectives to fulfill, it is important that the ideal candidate be a flexible and strategic thought leader who can identify needs and provide sound recommendations to City leadership. The ideal candidate should possess knowledge in animal care services such as field and kennel operations, volunteer and adoption programs, and public relations. In addition, qualified candidates must possess: any combination of education and experience that has provided the knowledge, skills and abilities necessary for an Animal Center Director may be considered qualifying. A typical way of obtaining the required qualifications is to possess five years of increasingly responsible directly related management experience, including three years at the supervisory level, and a Bachelor's degree in public or business administration, or related field. A Master's degree is highly desirable. Possession and continued maintenance of a valid California Driver's License is required at time of appointment. Incumbents may be required to work nights, weekends and holidays and respond to after-hours emergencies as needed. The incumbent will be exposed to a working environment with animals (primarily dogs and cats) which may lead to possible exposure of unpleasant odors and noises, allergens, interactions with animals, and possible exposure to zoonotic diseases; and will be required to handle and restrain animals humanely and safely using approved protocols and practices. This is an unclassified position in which the incumbent serves at the will of the City Manager. Pay,Benefits, & Work Schedule The City of Fresno offers an attractive and competitive salary and benefits package. The salary range for this position is between $143,496-$226,536. The employee benefits package, as noted below, is subject to change and includes: - Retirement: Fresno City Retirement System; reciprocity with other public California systems. The City's pension funds are among the best-funded public systems in California. The City does not participate in Social Security. - Health Insurance: City contributes toward the current monthly premium for medical, dental, and vision for employee and dependents. - Flexible Spending Account: IRS 125 Plan for health/dependent care. - Deferred Compensation: 457 plan available. - Auto Allowance: Employees in this classification may be provided with an auto allowance of $300 per month. - Management Leave: 80 hours per fiscal year, prorated with cash out provision. - Supplemental Management Leave: May be granted up to 32 hours per fiscal year upon City Manager approval. This leave may be placed in a retiree Health Reimbursement Arrangement account. - Annual Leave: Accrue 15.50 hours per month, with cash out provision.. - Holidays: Ten (10) City-observed holidays annually, plus birthday and two (2) personal days per year. - Life Insurance: Equal to annual salary; premium paid by City. - Long-Term Disability: City pays premium for 66.66% of monthly salary up to $7,500 per month after 30 days. - Deferred Retirement Option Program (DROP): DROP is an optional, voluntary program that allows for retirement benefits deposited in a special savings account within your Retirement System while continuing to work for the City of Fresno. To participate, must be at least age 50 with 5 years of service. Benefits include ownership of DROP account monies; compound interest earnings; and alternative distribution options. - Health Reimbursement Arrangement (HRA): Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. How To Apply To pursue this phenomenal career opportunity, please visit our website at www.fresno.gov/jobs. To apply, please complete an employment application and upload your letter of interest, resume, and five work-related references. This recruitment is Open Until Filled and may close at any time. Applications will be reviewed and a select group of candidates will be invited to interview. Applicants deemed to have the most relevant qualifications will be referred for further consideration. First consideration of applications: Week of April 8, 2024. If you have any questions regarding this position, please feel free to contact Sandra Chavez Martin, Assistant Director at 559-621-6988 or by email: Sandra.chavezmartin@fresno.gov Other Information Department Highlight The Animal Center was built by the City of Fresno to provide state-mandated animal control services. Our Center provides temporary kennels for Fresno's homeless pet population while they wait to be reclaimed by their owners. If unclaimed, the pet is then adopted into a forever home. Our mission is to increase live outcomes for animals by reducing the euthanasia rate. With guidance from our partners, we strive to reunite pets with their owners by providing resources to City of Fresno residents. The Animal Center includes four divisions: Administration, Community Engagement, Animal Services and Veterinary Services. ADMINISTRATION: - This division is responsible for day-to-day administrative functions including budget, finance, personnel management, policy and procedure development, safety and risk management, licensing, purchasing and procurement, volunteer recruitments, data analytics and transparency reporting, and grant funding opportunities. COMMUNITY ENGAGEMENT: - This division is responsible for outreach with the purpose of increasing life-saving outcomes via adoptions, fostering, rescue transfer programs, and transport. - This division is comprised of the Animal Resource Officer team, the Community outreach team, and the Animal Services Representative Team. - Animal Resource Officers work in the field and respond to at-large animal concerns, bite cases, and potential endangered animal calls; the Community outreach team focusing on community education and outreach, and placing animals into their forever homes; and our Animal Services team are often the first point of contact for the public, providing customer service in person or by phone. ANIMAL SERVICES: - The Animal Service Division is primarily responsible for animal intake health assessment and vaccination to ensure the health of the animal entering the center and the protection of animals in the kennels by mitigation of contagious diseases. Includes daily deep cleaning of kennels, continuous removal of animal waste during the day, feeding, visual assessments, and appropriate behavior and enrichment including time in play yards to ensure the mental and behavioral well-being of the animals. - The behavior team is responsible for building and recommending enrichment plans for center animals as well as assessing animals that come into the center. VETERINARY SERVICES: - The veterinary team is responsible for the medical care of all center animals. They make medical assessments of the animals, recommend and implement treatments as needed, and care for sick or injured animals housed at the center. The Community The Community The City of Fresno is located in the heart of the state of California in the fertile San Joaquin Valley. From the agricultural fields on the valley floor to the snow-capped peaks of the Sierra Nevada Mountain range, the Fresno area offers something for everyone. With a population of approximately 540,000 residents, Fresno is the fifth-largest city in California and serves as the financial, industrial, trade, and commercial capital of the central San Joaquin Valley. The City is located amongst three National Parks, residents and visitors enjoy Fresno's proximity to Yosemite, Kings Canyon, and Sequoia National Parks. With approximately 300 days of sunshine each year, the Mediterranean climate allows for year-round recreational activities, including sailing, snow and water skiing, fishing, backpacking, and golfing. Living in Fresno has the benefit of urban amenities and the unique charm of a suburban atmosphere. Housing prices are typically lower than California's other major metropolitan areas. There are four large school districts including Fresno Unified, Central Unified, Sanger Unified, and Clovis Unified, and a variety of private institutions. The City is also home to colleges and universities, most notably California State University, Fresno as well as Fresno City College and Fresno Pacific University. Residents enjoy various social, cultural, and athletic activities in an affordable community environment. City Government Fresno is a full-service charter city operating under a strong mayor form of government. The Mayor is elected at large and does not serve on the Council but has veto power over certain actions taken by the City Council. There are seven Council Members. The Council appoints the City Attorney and the City Clerk. The City Manager, who is appointed by the Mayor, is responsible for appointing all other department heads in the City. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Closing Date/Time: 05/31/2024