MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Specialist (Gr 7-10) Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. We also handle wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court Notes: Bilingual candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Preferred Qualifications: Bilingual candidates are encouraged to apply. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Case Specialist (Gr 7-10) Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. We also handle wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court Notes: Bilingual candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Preferred Qualifications: Bilingual candidates are encouraged to apply. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Peabody, Massachusetts, United States
Title: Associate Court Officer-Statewide Positions Available Pay Grade: Associate Court Officer I Starting Pay: $ 40,034.48 Departmental Mission Statement: The mission of the Massachusetts Trial Court Security Department is to provide safety and security for all those who work in or come to our courthouses. The Security Department seeks to ensure a safe and secure environment in which to conduct court business while maintaining professionalism, order, and decorum in the courts. Using a comprehensive training regimen, coupled with the implementation of state-of-the-art security system technologies, the department strives to ensure public safety, access to justice, and the highest customer service in the courts of Commonwealth. The Security Department is committed to employing a high quality workforce to meet the diverse needs of those who utilize the courts. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/trial-court-security-department Notes: This posting will be used to fill Associate Court Officer positions statewide. Priority will be given to the locations with the most critical need. Currently the counties with the greatest need are Middlesex, Essex, Suffolk, Norfolk, Plymouth, the Cape and Islands. Position Summary: The Associate Court Officer (ACO) is a front line security officer who is primarily responsible for access control and perimeter security in the courts across Massachusetts. The Associate Court Officer protects and safeguards court grounds, buildings, employees, public, and visitors that work in and utilize state courthouses. The Associate Court Officer serves as the first line of defense for all Massachusetts Trial Court courthouses and is a member of an integrated security team. The Associate Court Officer works with fellow ACOs, court officers, and the Security Department management team to identify and address security concerns, manage medical emergencies, and maintain logs and records to ensure the safety and security of all Massachusetts Trial Court facilities. SUPERVISION RECEIVED: Receives on-site supervision from the Chief Court Officer or other Security Department designee. Reasonable judgment is required. Supervision Received: Duties: Protects and safeguards Trial Court buildings, grounds, courthouse staff, and courthouse visitors; Provides a visual security presence at court entrances/security screening stations and throughout the building; Screens persons who wish to enter court buildings for weapons and other items of contraband; Operates metal detectors and x-ray machines to perform the screening functions; Patrols assigned areas, making periodic rounds and security checks of court buildings and grounds; Prepares and submits reports on the occurrence of fires, disturbances and accidents; Takes steps to effectively control emergency situations by summoning assistance, managing traffic in the court house, and participating in searches of the court premises; Assists in building evacuations, re-entry procedures, and crowd control as appropriate; Maintains security logs and performs equipment checks as directed; Assists in medical emergencies; Monitors CCTV cameras to ensure safety of the public, court employees, and prisoners; Attends all associate court officer training programs required by the Trial Court and must successfully pass all training requirements; Demonstrates an understanding of the Associate Court Officer Policies and Procedures Manual and other Massachusetts Trial Court policies; Complies with all Trial Court policies, Security Department policies and procedures, and all state and federal laws; May be assigned by the Security Department to perform associate court officer duties throughout the various Departments and Divisions of the Trial Court; Performs other related duties as required. Job Competencies: SECURITY JOB FAMILY COMPETENCIES: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: • Ethics and Values Communicates and demonstrates the ethics and values of the Security Department and the Trial Court. • Mission Understands, upholds, and communicates the Trial Court and Security Department missions. • Applied Knowledge Understands basic security operations, with some understanding of the various court departments and divisions. • Managing Conflict Acts quickly and decisively to address antagonistic situations, using interpersonal skills and training methods to diffuse a conflict. • Continuous Learning Demonstrates a commitment to continuously improve him or herself through professional development. • Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. • Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Associate Court Officer: - A High school diploma or an equivalent; an Associate’s Degree or higher degree in criminal justice or a similar field of study is preferred; - 2 years prior experience in security, customer service, law enforcement, corrections, loss prevention, emergency medical services, direct care social services, or military service; - An Associates Degree, from an accredited educational institution recognized by the U.S. Department of Education or the Council for Higher Education Accreditation, and one year of experience in criminal justice or a related field, may be substituted for the required experience; - A Bachelor degree from an accredited educational institution recognized by the U.S. Department of Education or the Council for Higher Education Accreditation may substitute for required work experience. Note: Successfully passing of the Court Officer Entry Exam is not a requirement for this position, however applicants that meet the minimum job requirements and who have taken and passed the Court Officer Entry Exam will be given a preference for selection. Preferred Qualifications: Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Associate Court Officer-Statewide Positions Available Pay Grade: Associate Court Officer I Starting Pay: $ 40,034.48 Departmental Mission Statement: The mission of the Massachusetts Trial Court Security Department is to provide safety and security for all those who work in or come to our courthouses. The Security Department seeks to ensure a safe and secure environment in which to conduct court business while maintaining professionalism, order, and decorum in the courts. Using a comprehensive training regimen, coupled with the implementation of state-of-the-art security system technologies, the department strives to ensure public safety, access to justice, and the highest customer service in the courts of Commonwealth. The Security Department is committed to employing a high quality workforce to meet the diverse needs of those who utilize the courts. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/trial-court-security-department Notes: This posting will be used to fill Associate Court Officer positions statewide. Priority will be given to the locations with the most critical need. Currently the counties with the greatest need are Middlesex, Essex, Suffolk, Norfolk, Plymouth, the Cape and Islands. Position Summary: The Associate Court Officer (ACO) is a front line security officer who is primarily responsible for access control and perimeter security in the courts across Massachusetts. The Associate Court Officer protects and safeguards court grounds, buildings, employees, public, and visitors that work in and utilize state courthouses. The Associate Court Officer serves as the first line of defense for all Massachusetts Trial Court courthouses and is a member of an integrated security team. The Associate Court Officer works with fellow ACOs, court officers, and the Security Department management team to identify and address security concerns, manage medical emergencies, and maintain logs and records to ensure the safety and security of all Massachusetts Trial Court facilities. SUPERVISION RECEIVED: Receives on-site supervision from the Chief Court Officer or other Security Department designee. Reasonable judgment is required. Supervision Received: Duties: Protects and safeguards Trial Court buildings, grounds, courthouse staff, and courthouse visitors; Provides a visual security presence at court entrances/security screening stations and throughout the building; Screens persons who wish to enter court buildings for weapons and other items of contraband; Operates metal detectors and x-ray machines to perform the screening functions; Patrols assigned areas, making periodic rounds and security checks of court buildings and grounds; Prepares and submits reports on the occurrence of fires, disturbances and accidents; Takes steps to effectively control emergency situations by summoning assistance, managing traffic in the court house, and participating in searches of the court premises; Assists in building evacuations, re-entry procedures, and crowd control as appropriate; Maintains security logs and performs equipment checks as directed; Assists in medical emergencies; Monitors CCTV cameras to ensure safety of the public, court employees, and prisoners; Attends all associate court officer training programs required by the Trial Court and must successfully pass all training requirements; Demonstrates an understanding of the Associate Court Officer Policies and Procedures Manual and other Massachusetts Trial Court policies; Complies with all Trial Court policies, Security Department policies and procedures, and all state and federal laws; May be assigned by the Security Department to perform associate court officer duties throughout the various Departments and Divisions of the Trial Court; Performs other related duties as required. Job Competencies: SECURITY JOB FAMILY COMPETENCIES: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: • Ethics and Values Communicates and demonstrates the ethics and values of the Security Department and the Trial Court. • Mission Understands, upholds, and communicates the Trial Court and Security Department missions. • Applied Knowledge Understands basic security operations, with some understanding of the various court departments and divisions. • Managing Conflict Acts quickly and decisively to address antagonistic situations, using interpersonal skills and training methods to diffuse a conflict. • Continuous Learning Demonstrates a commitment to continuously improve him or herself through professional development. • Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. • Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Associate Court Officer: - A High school diploma or an equivalent; an Associate’s Degree or higher degree in criminal justice or a similar field of study is preferred; - 2 years prior experience in security, customer service, law enforcement, corrections, loss prevention, emergency medical services, direct care social services, or military service; - An Associates Degree, from an accredited educational institution recognized by the U.S. Department of Education or the Council for Higher Education Accreditation, and one year of experience in criminal justice or a related field, may be substituted for the required experience; - A Bachelor degree from an accredited educational institution recognized by the U.S. Department of Education or the Council for Higher Education Accreditation may substitute for required work experience. Note: Successfully passing of the Court Officer Entry Exam is not a requirement for this position, however applicants that meet the minimum job requirements and who have taken and passed the Court Officer Entry Exam will be given a preference for selection. Preferred Qualifications: Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Senior IT Business Partner Pay Grade: Senior Management 1 Starting Pay: $ 105,858.26 Departmental Mission Statement: Enhance access to justice through the effective use of technology. Partner with Judges and all Court Staff to use technology to speed the delivery of justice. Build a culture that values transparency, collaboration, inclusivity, and continuous improvement. ORGANIZATIONAL PROFILE: Notes: This position is designated as Management and is covered by the Personnel Policies and Procedures Manual. Compensationcommensurate with experience. You must upload a resume to your profile to be considered for this position, in addition to completing all the application steps. First consideration will be given to those applicants that apply within the first 14 days. This position is currently a hybrid position (subject to change). Position Summary: As a member of the Judiciary’s Service Delivery Team, the Senior IT Business Partner is responsible for maintaining a positive relationship with customers, identifying customer needs and ensuring that the JISD is committed to the continual improvement of systems and system related processes that impact the courts. Drives work in line with the organization’s mission, operations, structure, and goals, understanding the informal structures and processes of the organization. Supervision Received: The Senior IT Business Partner reports to the Deputy Chief Information Officer for Service Delivery and receives general direction in performing duties in accordance with established guidelines. Duties: • Establish and maintain solid relationships with key stakeholders in the court functional areas • Works with court officials to align and understand business strategies and develop plans for court functions • Works closely with Project Managers on initiating, planning, and executing projects • Resolve cross-functional opportunities to ensure an exception support level • Ensure that JISD has the capabilities and resources required to support new investments • Responsible to foster and lead by example required behaviors within IT communities • Provides solution with understanding organization-level implications of his or her day-to-day decisions • Researches and identifies enabling solutions, best practices and technologies to proactively address customer requirements • Responsible for identifying, monitoring, and responding to risk, issues, and dependencies • Support the DCIO of Service Delivery in the development of operating budget, annual team goals and in creating a culture of collaboration, continuous learning, and development • Provide oversight in standards and best practices adherence through reviews of project work, including detailed technical specifications and documentation • Partner closely with vendors to understand and impact product roadmaps, define processes, and to leverage their expertise • Perform ongoing analysis to identify opportunities that increase the efficiency and quality of services • Proactively identify opportunities for system improvement, cost savings, process improvement, and training • Perform related duties as required Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Judicial Branch. Mission Understands, upholds, and communicates the Judicial Branch and Information Services missions. Applied Knowledge Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions Continuous Learning Demonstrates a commitment to continuously improve their knowledge of fast-changing applications/programs, hardware and software through professional development. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds. Customer Service Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Problem Solving Accurately assesses workplace problems in JISD and recommends and facilitates appropriate solutions. Minimum Requirements: Minimum Requirements/Qualifications • A Bachelor’s Degree in a related field and (5) five years of experience working in progressively responsible information technology positions. Two (2) of the requisite years of experience should be related to IT Service Delivery; ITIL Certified is a plus • Equivalent combinations of education and relevant experience will be considered for meeting the minimum job requirements. Additional Qualifications and Skills • Work requires professional written and verbal communication to present ideas in clear and concise manner and interpersonal skills • Ability to effectively manage time and multiple projects to meet deadlines • Ability to communicate technical information to non-technical personnel • Ability to determine technical problems and to coordinate hardware and/or software solutions • Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects • Professional attitude, enthusiastic, and reliable • Ability to build and influence strategic vendor partnerships • Ability to lead and manage technical and analyst resources level of overall service being provided • Demonstrated strong analytical and problem-solving skills with all management levels • Understand current market/changing technology trends • Ability to develop roadmaps containing sequencing of IT solutions working towards the achievement of the business strategies • Experience managing or directly providing customer support • Experience with courtroom processes and technologies • Ability to adapt to a fast-moving technology landscape and keep pace with the latest thinking and new technologies. • Familiarity with ticketing system such as Kace or ServiceNow. • Use of a personal vehicle, with mileage reimbursement, to visit work sites and to assist at emergencies and/or events as needed. Preferred Qualifications: Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Senior IT Business Partner Pay Grade: Senior Management 1 Starting Pay: $ 105,858.26 Departmental Mission Statement: Enhance access to justice through the effective use of technology. Partner with Judges and all Court Staff to use technology to speed the delivery of justice. Build a culture that values transparency, collaboration, inclusivity, and continuous improvement. ORGANIZATIONAL PROFILE: Notes: This position is designated as Management and is covered by the Personnel Policies and Procedures Manual. Compensationcommensurate with experience. You must upload a resume to your profile to be considered for this position, in addition to completing all the application steps. First consideration will be given to those applicants that apply within the first 14 days. This position is currently a hybrid position (subject to change). Position Summary: As a member of the Judiciary’s Service Delivery Team, the Senior IT Business Partner is responsible for maintaining a positive relationship with customers, identifying customer needs and ensuring that the JISD is committed to the continual improvement of systems and system related processes that impact the courts. Drives work in line with the organization’s mission, operations, structure, and goals, understanding the informal structures and processes of the organization. Supervision Received: The Senior IT Business Partner reports to the Deputy Chief Information Officer for Service Delivery and receives general direction in performing duties in accordance with established guidelines. Duties: • Establish and maintain solid relationships with key stakeholders in the court functional areas • Works with court officials to align and understand business strategies and develop plans for court functions • Works closely with Project Managers on initiating, planning, and executing projects • Resolve cross-functional opportunities to ensure an exception support level • Ensure that JISD has the capabilities and resources required to support new investments • Responsible to foster and lead by example required behaviors within IT communities • Provides solution with understanding organization-level implications of his or her day-to-day decisions • Researches and identifies enabling solutions, best practices and technologies to proactively address customer requirements • Responsible for identifying, monitoring, and responding to risk, issues, and dependencies • Support the DCIO of Service Delivery in the development of operating budget, annual team goals and in creating a culture of collaboration, continuous learning, and development • Provide oversight in standards and best practices adherence through reviews of project work, including detailed technical specifications and documentation • Partner closely with vendors to understand and impact product roadmaps, define processes, and to leverage their expertise • Perform ongoing analysis to identify opportunities that increase the efficiency and quality of services • Proactively identify opportunities for system improvement, cost savings, process improvement, and training • Perform related duties as required Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Judicial Branch. Mission Understands, upholds, and communicates the Judicial Branch and Information Services missions. Applied Knowledge Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions Continuous Learning Demonstrates a commitment to continuously improve their knowledge of fast-changing applications/programs, hardware and software through professional development. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds. Customer Service Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Problem Solving Accurately assesses workplace problems in JISD and recommends and facilitates appropriate solutions. Minimum Requirements: Minimum Requirements/Qualifications • A Bachelor’s Degree in a related field and (5) five years of experience working in progressively responsible information technology positions. Two (2) of the requisite years of experience should be related to IT Service Delivery; ITIL Certified is a plus • Equivalent combinations of education and relevant experience will be considered for meeting the minimum job requirements. Additional Qualifications and Skills • Work requires professional written and verbal communication to present ideas in clear and concise manner and interpersonal skills • Ability to effectively manage time and multiple projects to meet deadlines • Ability to communicate technical information to non-technical personnel • Ability to determine technical problems and to coordinate hardware and/or software solutions • Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects • Professional attitude, enthusiastic, and reliable • Ability to build and influence strategic vendor partnerships • Ability to lead and manage technical and analyst resources level of overall service being provided • Demonstrated strong analytical and problem-solving skills with all management levels • Understand current market/changing technology trends • Ability to develop roadmaps containing sequencing of IT solutions working towards the achievement of the business strategies • Experience managing or directly providing customer support • Experience with courtroom processes and technologies • Ability to adapt to a fast-moving technology landscape and keep pace with the latest thinking and new technologies. • Familiarity with ticketing system such as Kace or ServiceNow. • Use of a personal vehicle, with mileage reimbursement, to visit work sites and to assist at emergencies and/or events as needed. Preferred Qualifications: Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Salem, Massachusetts, United States
Title: Custodian-Salem Pay Grade: 6 Starting Pay: $36,262.64/Yr. Departmental Mission Statement: The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 2pm-10pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early Position Summary: This series is responsible for performing a variety of duties related to cleaning and the up keeping of orderly conditions of courthouse premises and is responsible for providing custodial and janitorial services. The higher level requires the performance of increasingly more responsible and varied work which requires greater knowledge of cleaning chemicals, surface types, the utilization of power/mechanized cleaning equipment, and providing direction to less senior staff. Employees are hired at the entry level position and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. ORGANIZATIONAL LEVELS: Custodian I - This is the entry level position title within this series. Employees at this level are expected to clean and keep courthouse premises in an orderly condition by providing custodial and janitorial services. Custodian II - This is the second level position title within this series. Employees at this level are expected to have a complete knowledge of cleaning chemicals, industrial cleaning methods, and the utilization of automatic cleaning equipment. Employees are also expected to function as a lead person on project work and perform small motor/equipment repairs. SUPERVISION RECEIVED: Receives immediate supervision in performing structured but not always routine work. Limited discretion is required. Supervision Received: Duties: Custodian I Duties: • Keeps a building in clean and orderly condition by performing a combination of activities including cleaning assigned areas. • Maintains the cleanliness and appearance of floors by sweeping, mopping, and vacuuming. • Washes interior surfaces of buildings such as walls, ceilings, windows, etc. using appropriate supplies and equipment. • Empties waste receptacles and disposes of refuse. • Dusts and polishes furniture. • Performs related duties such as loading and unloading equipment and supplies from vehicles, moving furniture in rooms for special functions or meetings. • Performs outside duties such as washing windows, sweeping walks, shoveling snow, and picking up trash. • Performs related duties as required. Custodian II Additional Duties: • Utilizes advanced custodial equipment such as automatic cleaning equipment, snow blowers, and lawn mowers. • Complete knowledge of cleaning chemicals, surface types, industrial cleaning methods, etc; • Performs minor repairs to building. • Performs small motor/equipment repairs. • Functions as lead person on project work. • Performs related duties as required. Job Competencies: • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses custodial problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Custodian I Custodian I Requirements: • One to three years’ experience in basic custodial / janitorial duties. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Physical stamina and endurance. Custodian II Additional Requirements: • At least two years’ experience as at the entry level position, working with automatic cleaning equipment and industrial cleaning methods. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Ability to give direction and instruction to less senior staff. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Custodian-Salem Pay Grade: 6 Starting Pay: $36,262.64/Yr. Departmental Mission Statement: The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 2pm-10pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early Position Summary: This series is responsible for performing a variety of duties related to cleaning and the up keeping of orderly conditions of courthouse premises and is responsible for providing custodial and janitorial services. The higher level requires the performance of increasingly more responsible and varied work which requires greater knowledge of cleaning chemicals, surface types, the utilization of power/mechanized cleaning equipment, and providing direction to less senior staff. Employees are hired at the entry level position and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. ORGANIZATIONAL LEVELS: Custodian I - This is the entry level position title within this series. Employees at this level are expected to clean and keep courthouse premises in an orderly condition by providing custodial and janitorial services. Custodian II - This is the second level position title within this series. Employees at this level are expected to have a complete knowledge of cleaning chemicals, industrial cleaning methods, and the utilization of automatic cleaning equipment. Employees are also expected to function as a lead person on project work and perform small motor/equipment repairs. SUPERVISION RECEIVED: Receives immediate supervision in performing structured but not always routine work. Limited discretion is required. Supervision Received: Duties: Custodian I Duties: • Keeps a building in clean and orderly condition by performing a combination of activities including cleaning assigned areas. • Maintains the cleanliness and appearance of floors by sweeping, mopping, and vacuuming. • Washes interior surfaces of buildings such as walls, ceilings, windows, etc. using appropriate supplies and equipment. • Empties waste receptacles and disposes of refuse. • Dusts and polishes furniture. • Performs related duties such as loading and unloading equipment and supplies from vehicles, moving furniture in rooms for special functions or meetings. • Performs outside duties such as washing windows, sweeping walks, shoveling snow, and picking up trash. • Performs related duties as required. Custodian II Additional Duties: • Utilizes advanced custodial equipment such as automatic cleaning equipment, snow blowers, and lawn mowers. • Complete knowledge of cleaning chemicals, surface types, industrial cleaning methods, etc; • Performs minor repairs to building. • Performs small motor/equipment repairs. • Functions as lead person on project work. • Performs related duties as required. Job Competencies: • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses custodial problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Custodian I Custodian I Requirements: • One to three years’ experience in basic custodial / janitorial duties. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Physical stamina and endurance. Custodian II Additional Requirements: • At least two years’ experience as at the entry level position, working with automatic cleaning equipment and industrial cleaning methods. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Ability to give direction and instruction to less senior staff. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Senior Maintenance Technician- Edward Brooke Courthouse Pay Grade: Grade 13 Starting Pay: $54,593.18/Yr Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: Here at the Massachusetts we have put a strong emphasis on our benefits that would allow us to offer an superior total compensation package. The link below breaks down in details our entire benefits package of working at the Trial Court. https://trialcourtjobs.mass.gov/benefits Region V cluster 1 includes the following Courts: Charlestown, Chelsea, East Boston, Edward Brooke Court, South Boston. You may be assigned to work in one of these courts. The hours for this position is 6am-2pm. This position is open until filled. Prefer candidates who arelicensed as an Electrician, HVAC or a Plumber. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. SUPERVISION RECEIVED : Reports to a Facilities Supervisor performing structured but not always routine work; Moderate judgment is required. ORGANIZATIONAL LEVELS: Senior Maintenance Tech I (13) - This is the entry level position within this series. Employees at this level are expected to perform plumbing, electrical, carpentry, HVAC, painting, and other trades and technical work in their area of expertise. Employees are expected to have an established area specialization developed through training and experience and can work independently. Senior Maintenance Tech II (14) - This is the second level within the series. These employees are generally involved in projects of a larger scope and complexity consistent with experience and training. The Senior Maintenance Tech II engages in more complex project assignments and has a higher degree of contact with court officials. Senior Maintenance Tech IIs take lead roles in the completion of projects. Employees are required to work a minimum of three years as a Senior Maintenance Tech I before being eligible to reclassify to the higher level. Senior Maintenance Tech II positions also require the employee to hold a trade or technical license if applicable in their area of specialization prior to applying for reclassification. Senior Maintenance Technician Duties: The following list of major duties represents a composite list of typical duties performed by individuals in various areas of specialization. Specific duties performed by an incumbent will vary depending upon the Division, designated assignment, and level of the employee. All positions may perform related duties as required. Carpenter Maintains buildings and related structures applying carpentry techniques and using carpentry tools to construct, alter, repair and/or install walls, stairs, floors, ceilings, windows, doors, roofs, gutters, locks, air-conditioners, handicapped chair rails and ramps, shelving, etc. Inspect buildings needing carpentry repair or alterations, estimates job duration and the cost and/or quantities of labor and materials needed to complete the job. Interprets and/or draws up sketches, patterns, blueprints, instructions and/or layouts of work to be done. Perform structural repair, alteration or improvement work such as lowering ceilings and paneling rooms; preparing surfaces for plaster or cement work; studding, wiring and plastering walls and cracks in floors or around windows; taping joints on sheetrock; and pre-cementing and/or replacing formica tops. Confers with various department heads or managers regarding handling of emergencies, the feasibility of performing repair or alterations and the scheduling of work. Performs related work such as framing pictures; making window and door screens; drilling holes in signs; ordering materials and supplies and cleaning; and sharpening and tempering various tools and equipment. Electrician Tests, repairs, installs and /or maintains various types of electrical systems and equipment by operating the appropriate equipment and tools to ensure proper maintenance and functioning of necessary equipment. Troubleshoots electrical and related equipment using necessary electrical equipment and by reading schematics, diagrams and outlines to identify and correct operational problems. Maintain an adequate inventory of equipment and materials. Elevator Repairperson The following list of major duties represents a composite list of typical duties performed by individuals in this position. Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division. Inspects and tests elevators and related machinery to ensure that they meet legal operating requirements. Review plans and specifications for proposed installations or alterations of elevators and related machinery. Test elevators to ensure the receipt of certificates of inspections. Provide technical assistance by responding orally or in writing to inquiries. Perform periodic inspections in compliance with public safety requirements. Coordinates and schedules inspections with other agencies and contractors maintaining personal logs, compiles statistical data and represents the agency at hearing or meetings. HVAC Technician Installs, repairs, alters and maintains existing heating, venting and air conditioning (HVAC) equipment and systems. Troubleshoots HVAC equipment and systems. Run standard tests to determine whether finished work meets specifications. Inspect facility to determine the need for maintenance and repair to HVAC equipment. Establish priorities and make recommendations concerning work activities. Locksmith Install lock devices in doors, desks, office equipment and other units. Repairs and/or overhauls locking devices such as mortise, rim, key-in-the knob locks, dead bolt, office equipment, padlocks and emergency exit locks by repairing for replacing worn tumblers, springs or other parts of locking devices; by making alterations to locking mechanisms and units; and/or by replacing escutcheons and face plates on doors to change the size of existing holes to assure correct Fitchburg District Court. Repairs and/or installs locks containing dual locking capabilities by reworking locking devices designed to work in conjunction with other components and equipment to form a complete security or surveillance system. Changes lock combinations by inserting new or repaired tumblers into locks in order to increase security. Mason/Plasterer Lays brick, stone and cement blocks using a variety of hand and power tools such as brick or napping hammer, brick or shill saw, pick, chisel and hammer to build, alter, repair and /or maintain brick and/or concrete surfaces and structures such as sidewalks, partitions, floors, chimneys, etc. Plasters walls and ceilings. Prepare surfaces for plastering or cement work. Pours concrete in molds or forms to make slabs or blocks .Erects and dismantles scaffolding, riggings, and/or ladders. Reads instructions and interprets blueprints and sketches to determine work to be done. Repairs masonry and walls by patching with cement or plaster. Tape joints on sheetrock Perform related duties such as caulking and waterproofing cracks in walls and floors; coring holes through cement or marble floors; cleaning tools and equipment; laying-out cement or marble floors; cleaning tools and equipment; laying-out drop cloths; studding, wiring, and plastering door and window openings, etc. Order materials and supplies. Repair and maintain power tools to ensure proper operation. Painter Applies paints, varnish, and/or stains to all types of surfaces(e.g. wood, metal, plaster, etc.) In order to protect and beautify such surfaces using appropriate utensils and equipment such as paint spraying machines. Prepares surfaces for painting using appropriate tools, equipment and techniques. Selects the types and color of paints, varnish or stain and mixes, blends and prepares the same for proper color match. Erects, repairs, maintains and operates staging, and scaffolding following accepted safety practices in order to gain access to areas needing painting. Estimates length of time, cost and quantities of materials and manpower needed to complete a job. Operates, cleans and maintains hand and power tools, air compressors and painting equipment. Confers with supervisors and department heads regarding the scheduling of work, the handling of emergencies and the feasibility of installing painting equipment and materials in the area in order to ensure that needs of the agency are met expeditiously and at a convenient time. Prepares surfaces for plaster or cement work by taping joints on sheetrock, caulking and waterproofing walls and cracks in floors, etc. by using appropriate tools and equipment. Performs related duties such as preparing various reports; maintaining records and files; setting up signs and barricades; reading instructions on lay-outs; removing and replacing glass; drilling holes in signs; printing letters and signs; laying out drop cloths; and moving office furniture. Based on assignment, may operate road-line painting machines and sand blasting equipment. Read and/or interpret blueprints, sketches, instructions or layouts to understand work to be done. Plumber Install, repairs, and alters steam plumbing systems. Reads and interprets blueprints, sketches, instructions or layouts to understand construction work to be done. Schedules installation, maintenance, and/or repair work by conferring with supervisors and other department personnel to determine location of equipment and appropriate time to complete the project. Estimates length of time, cost of materials and manpower needed to develop a project budget. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. Problem Solving Accurately assesses maintenance problems of a routine nature and initiates corrective action. Continuous Learning Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Senior Maintenance Technician: A high school diploma or equivalent; and, the following required experience and abilities in one or more of the following skilled trades or areas of specialization: Carpenter: Must have at least four years of full-time experience in carpentry, woodworking or cabinet-making work or a combination of two years' experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the principles and techniques of carpentry. Knowledge of the types of building structures. Knowledge of the types of material used in carpentry. Knowledge of the types and uses of safety and/or climbing equipment such as scaffolds, ladders, rigging, etc. Knowledge and skill in the types and uses of small hand held tools such as hammers, saws, screwdrivers, chisels, drills, etc. Knowledge and skill in the types and uses of tools used in carpentry bench work. Knowledge and skill in the types and uses of small measurement devices such as power saws, power drills, power hammers, etc. Electrician: Possession of a current and valid Massachusetts journeyman electrician's license issued by the Board of State Examiners of Electricians. Knowledge of state and local electrical codes. Knowledge of inspection techniques used in the electrical trade. Knowledge of safety practices and precautions observed in the electrical trade. Ability to follow oral and written instructions. Ability to perform arithmetical computations with speed and accuracy. Ability to climb and work from ladders and scaffolds. Elevator Repairperson: Possession of a current and valid License as an Maintenance Man and Repairman issued by the Massachusetts Dept. of Public Safety. Knowledge of the principles of operations of elevators, escalators, and hoisting systems. Knowledge of the methods followed in the repair and maintenance of elevators and related machinery. Knowledge of safety practices and procedures followed in connection with maintenance. Skill in the operation of freight and passenger elevators and related machinery. Ability to understand and apply the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing elevators and related machinery. Ability to read and interpret such documents as technical and equipment operation manuals, plans, specifications, blueprints, etc. HVAC Technician: Possession of a current and valid Massachusetts journeyman license in a related field or an equivalent combination of education and experience. Experience in interpreting blueprints and plans, estimating costs for renovations, maintenance/repair of HVAC systems. Experience in the use and operation of power tools and other equipment. Knowledge of the laws, rules, and regulations governing HVAC systems. Knowledge of state building codes. Ability to follow written and oral instructions. Ability to perform arithmetical computations with speed and accuracy. Locksmith: Must have at least four years of full-time experience in locksmithing work or a combination of one year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the methods and techniques used in installing and repair of lock or lock assemblies. Knowledge of the types and uses of small hand tools and uses of precision measuring equipment. Skill in the methods and techniques of making and cutting keys. Ability to exercise discretion in handling confidential information. Ability to maintain accurate records. Ability to follow written and oral instructions. Ability to read and interpret such documents as plans, specifications, blueprints, etc Mason/Plasterer: Must have at least (2) two years of full-time experience as stonemason, marble setter, bricklayer or plaster, or any combination of the required experience. A diploma or certificate from a recognized trade or vocational school, may be substituted for a maximum of one year of experience. Knowledge of standard practices, methods and techniques of masonry. Knowledge of the types and uses of materials used in masonry such as brick, stone, sand, etc. Knowledge of the types and uses of equipment used in masonry such as portable mixers, etc. Knowledge and skill in the types and uses of small hand tools used in masonry such as spades, chisels, trowels, etc. Knowledge of types of masonry bonds. Knowledge of types and uses of safety and/or climbing equipment such as scaffolds, ladders, rigging. Skills in the use of masonry equipment such as portable mixers. Ability to follow written instructions. Ability to read and interpret documents such as plans, blueprints, drawings, etc. Ability to climb and work from ladders and scaffolds. Painter: Must have at least three years of full-time experience in painting work or a combination of two year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the practices and techniques of painting. Knowledge of the types and uses of painting materials such as paint, varnishes, and stains. Knowledge of the types of finishes used in painting. Knowledge of the methods of preparation of wood, metal, glass, plaster, cement, and other materials and surfaces for painting. Knowledge of chemical solvents used to prepare surfaces for painting and cleanup. Ability to climb and work from ladders and scaffolds. Knowledge and skill in the types and uses of painting tools such as brushes, rollers, spray machine guns, etc. Knowledge and skill in the types and uses of small hand held tools and power tools such as chisels, drills, power saws, etc. Knowledge of the properties and characteristics of wood. Knowledge of the practices and techniques of mixing and matching paints. Knowledge of the types and uses of safety or climbing equipment used in painting such as scaffolds and ladders. Skill in applying paints and other finishes by brush, cloth, air gun, etc. Skill in using painting equipment such as hand and power-operated paint chippers, sand blasting equipment, etc. Plumber: Possession of a current and valid Massachusetts journeyman plumber's license issued by the Board of State Examiners of Plumbers and Gas Fitters. Knowledge of laws, rules, and regulations governing plumbing. Ability to follow oral and written instructions. Ability to lift and carry heavy objects. Physical stamina and endurance. Ability to maintain accurate records. Roofer: Must have at least two years of full-time experience in roofing work or a combination of one year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the types and uses of small measurement devices, hand held power tools, and equipment used in roofing. Knowledge of safety practices and procedures followed in roofing. Knowledge of the types and uses of materials used in roofing. Knowledge of the safety practices, methods and techniques of roofing. Skill in the use of small measurement devices, hand held power tools, and equipment used in roofing. Ability to climb and work from ladders and scaffolds. Closing Date/Time: 2023-06-26
Mar 28, 2023
Full Time
Title: Senior Maintenance Technician- Edward Brooke Courthouse Pay Grade: Grade 13 Starting Pay: $54,593.18/Yr Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: Here at the Massachusetts we have put a strong emphasis on our benefits that would allow us to offer an superior total compensation package. The link below breaks down in details our entire benefits package of working at the Trial Court. https://trialcourtjobs.mass.gov/benefits Region V cluster 1 includes the following Courts: Charlestown, Chelsea, East Boston, Edward Brooke Court, South Boston. You may be assigned to work in one of these courts. The hours for this position is 6am-2pm. This position is open until filled. Prefer candidates who arelicensed as an Electrician, HVAC or a Plumber. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. SUPERVISION RECEIVED : Reports to a Facilities Supervisor performing structured but not always routine work; Moderate judgment is required. ORGANIZATIONAL LEVELS: Senior Maintenance Tech I (13) - This is the entry level position within this series. Employees at this level are expected to perform plumbing, electrical, carpentry, HVAC, painting, and other trades and technical work in their area of expertise. Employees are expected to have an established area specialization developed through training and experience and can work independently. Senior Maintenance Tech II (14) - This is the second level within the series. These employees are generally involved in projects of a larger scope and complexity consistent with experience and training. The Senior Maintenance Tech II engages in more complex project assignments and has a higher degree of contact with court officials. Senior Maintenance Tech IIs take lead roles in the completion of projects. Employees are required to work a minimum of three years as a Senior Maintenance Tech I before being eligible to reclassify to the higher level. Senior Maintenance Tech II positions also require the employee to hold a trade or technical license if applicable in their area of specialization prior to applying for reclassification. Senior Maintenance Technician Duties: The following list of major duties represents a composite list of typical duties performed by individuals in various areas of specialization. Specific duties performed by an incumbent will vary depending upon the Division, designated assignment, and level of the employee. All positions may perform related duties as required. Carpenter Maintains buildings and related structures applying carpentry techniques and using carpentry tools to construct, alter, repair and/or install walls, stairs, floors, ceilings, windows, doors, roofs, gutters, locks, air-conditioners, handicapped chair rails and ramps, shelving, etc. Inspect buildings needing carpentry repair or alterations, estimates job duration and the cost and/or quantities of labor and materials needed to complete the job. Interprets and/or draws up sketches, patterns, blueprints, instructions and/or layouts of work to be done. Perform structural repair, alteration or improvement work such as lowering ceilings and paneling rooms; preparing surfaces for plaster or cement work; studding, wiring and plastering walls and cracks in floors or around windows; taping joints on sheetrock; and pre-cementing and/or replacing formica tops. Confers with various department heads or managers regarding handling of emergencies, the feasibility of performing repair or alterations and the scheduling of work. Performs related work such as framing pictures; making window and door screens; drilling holes in signs; ordering materials and supplies and cleaning; and sharpening and tempering various tools and equipment. Electrician Tests, repairs, installs and /or maintains various types of electrical systems and equipment by operating the appropriate equipment and tools to ensure proper maintenance and functioning of necessary equipment. Troubleshoots electrical and related equipment using necessary electrical equipment and by reading schematics, diagrams and outlines to identify and correct operational problems. Maintain an adequate inventory of equipment and materials. Elevator Repairperson The following list of major duties represents a composite list of typical duties performed by individuals in this position. Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division. Inspects and tests elevators and related machinery to ensure that they meet legal operating requirements. Review plans and specifications for proposed installations or alterations of elevators and related machinery. Test elevators to ensure the receipt of certificates of inspections. Provide technical assistance by responding orally or in writing to inquiries. Perform periodic inspections in compliance with public safety requirements. Coordinates and schedules inspections with other agencies and contractors maintaining personal logs, compiles statistical data and represents the agency at hearing or meetings. HVAC Technician Installs, repairs, alters and maintains existing heating, venting and air conditioning (HVAC) equipment and systems. Troubleshoots HVAC equipment and systems. Run standard tests to determine whether finished work meets specifications. Inspect facility to determine the need for maintenance and repair to HVAC equipment. Establish priorities and make recommendations concerning work activities. Locksmith Install lock devices in doors, desks, office equipment and other units. Repairs and/or overhauls locking devices such as mortise, rim, key-in-the knob locks, dead bolt, office equipment, padlocks and emergency exit locks by repairing for replacing worn tumblers, springs or other parts of locking devices; by making alterations to locking mechanisms and units; and/or by replacing escutcheons and face plates on doors to change the size of existing holes to assure correct Fitchburg District Court. Repairs and/or installs locks containing dual locking capabilities by reworking locking devices designed to work in conjunction with other components and equipment to form a complete security or surveillance system. Changes lock combinations by inserting new or repaired tumblers into locks in order to increase security. Mason/Plasterer Lays brick, stone and cement blocks using a variety of hand and power tools such as brick or napping hammer, brick or shill saw, pick, chisel and hammer to build, alter, repair and /or maintain brick and/or concrete surfaces and structures such as sidewalks, partitions, floors, chimneys, etc. Plasters walls and ceilings. Prepare surfaces for plastering or cement work. Pours concrete in molds or forms to make slabs or blocks .Erects and dismantles scaffolding, riggings, and/or ladders. Reads instructions and interprets blueprints and sketches to determine work to be done. Repairs masonry and walls by patching with cement or plaster. Tape joints on sheetrock Perform related duties such as caulking and waterproofing cracks in walls and floors; coring holes through cement or marble floors; cleaning tools and equipment; laying-out cement or marble floors; cleaning tools and equipment; laying-out drop cloths; studding, wiring, and plastering door and window openings, etc. Order materials and supplies. Repair and maintain power tools to ensure proper operation. Painter Applies paints, varnish, and/or stains to all types of surfaces(e.g. wood, metal, plaster, etc.) In order to protect and beautify such surfaces using appropriate utensils and equipment such as paint spraying machines. Prepares surfaces for painting using appropriate tools, equipment and techniques. Selects the types and color of paints, varnish or stain and mixes, blends and prepares the same for proper color match. Erects, repairs, maintains and operates staging, and scaffolding following accepted safety practices in order to gain access to areas needing painting. Estimates length of time, cost and quantities of materials and manpower needed to complete a job. Operates, cleans and maintains hand and power tools, air compressors and painting equipment. Confers with supervisors and department heads regarding the scheduling of work, the handling of emergencies and the feasibility of installing painting equipment and materials in the area in order to ensure that needs of the agency are met expeditiously and at a convenient time. Prepares surfaces for plaster or cement work by taping joints on sheetrock, caulking and waterproofing walls and cracks in floors, etc. by using appropriate tools and equipment. Performs related duties such as preparing various reports; maintaining records and files; setting up signs and barricades; reading instructions on lay-outs; removing and replacing glass; drilling holes in signs; printing letters and signs; laying out drop cloths; and moving office furniture. Based on assignment, may operate road-line painting machines and sand blasting equipment. Read and/or interpret blueprints, sketches, instructions or layouts to understand work to be done. Plumber Install, repairs, and alters steam plumbing systems. Reads and interprets blueprints, sketches, instructions or layouts to understand construction work to be done. Schedules installation, maintenance, and/or repair work by conferring with supervisors and other department personnel to determine location of equipment and appropriate time to complete the project. Estimates length of time, cost of materials and manpower needed to develop a project budget. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. Problem Solving Accurately assesses maintenance problems of a routine nature and initiates corrective action. Continuous Learning Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Senior Maintenance Technician: A high school diploma or equivalent; and, the following required experience and abilities in one or more of the following skilled trades or areas of specialization: Carpenter: Must have at least four years of full-time experience in carpentry, woodworking or cabinet-making work or a combination of two years' experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the principles and techniques of carpentry. Knowledge of the types of building structures. Knowledge of the types of material used in carpentry. Knowledge of the types and uses of safety and/or climbing equipment such as scaffolds, ladders, rigging, etc. Knowledge and skill in the types and uses of small hand held tools such as hammers, saws, screwdrivers, chisels, drills, etc. Knowledge and skill in the types and uses of tools used in carpentry bench work. Knowledge and skill in the types and uses of small measurement devices such as power saws, power drills, power hammers, etc. Electrician: Possession of a current and valid Massachusetts journeyman electrician's license issued by the Board of State Examiners of Electricians. Knowledge of state and local electrical codes. Knowledge of inspection techniques used in the electrical trade. Knowledge of safety practices and precautions observed in the electrical trade. Ability to follow oral and written instructions. Ability to perform arithmetical computations with speed and accuracy. Ability to climb and work from ladders and scaffolds. Elevator Repairperson: Possession of a current and valid License as an Maintenance Man and Repairman issued by the Massachusetts Dept. of Public Safety. Knowledge of the principles of operations of elevators, escalators, and hoisting systems. Knowledge of the methods followed in the repair and maintenance of elevators and related machinery. Knowledge of safety practices and procedures followed in connection with maintenance. Skill in the operation of freight and passenger elevators and related machinery. Ability to understand and apply the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing elevators and related machinery. Ability to read and interpret such documents as technical and equipment operation manuals, plans, specifications, blueprints, etc. HVAC Technician: Possession of a current and valid Massachusetts journeyman license in a related field or an equivalent combination of education and experience. Experience in interpreting blueprints and plans, estimating costs for renovations, maintenance/repair of HVAC systems. Experience in the use and operation of power tools and other equipment. Knowledge of the laws, rules, and regulations governing HVAC systems. Knowledge of state building codes. Ability to follow written and oral instructions. Ability to perform arithmetical computations with speed and accuracy. Locksmith: Must have at least four years of full-time experience in locksmithing work or a combination of one year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the methods and techniques used in installing and repair of lock or lock assemblies. Knowledge of the types and uses of small hand tools and uses of precision measuring equipment. Skill in the methods and techniques of making and cutting keys. Ability to exercise discretion in handling confidential information. Ability to maintain accurate records. Ability to follow written and oral instructions. Ability to read and interpret such documents as plans, specifications, blueprints, etc Mason/Plasterer: Must have at least (2) two years of full-time experience as stonemason, marble setter, bricklayer or plaster, or any combination of the required experience. A diploma or certificate from a recognized trade or vocational school, may be substituted for a maximum of one year of experience. Knowledge of standard practices, methods and techniques of masonry. Knowledge of the types and uses of materials used in masonry such as brick, stone, sand, etc. Knowledge of the types and uses of equipment used in masonry such as portable mixers, etc. Knowledge and skill in the types and uses of small hand tools used in masonry such as spades, chisels, trowels, etc. Knowledge of types of masonry bonds. Knowledge of types and uses of safety and/or climbing equipment such as scaffolds, ladders, rigging. Skills in the use of masonry equipment such as portable mixers. Ability to follow written instructions. Ability to read and interpret documents such as plans, blueprints, drawings, etc. Ability to climb and work from ladders and scaffolds. Painter: Must have at least three years of full-time experience in painting work or a combination of two year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the practices and techniques of painting. Knowledge of the types and uses of painting materials such as paint, varnishes, and stains. Knowledge of the types of finishes used in painting. Knowledge of the methods of preparation of wood, metal, glass, plaster, cement, and other materials and surfaces for painting. Knowledge of chemical solvents used to prepare surfaces for painting and cleanup. Ability to climb and work from ladders and scaffolds. Knowledge and skill in the types and uses of painting tools such as brushes, rollers, spray machine guns, etc. Knowledge and skill in the types and uses of small hand held tools and power tools such as chisels, drills, power saws, etc. Knowledge of the properties and characteristics of wood. Knowledge of the practices and techniques of mixing and matching paints. Knowledge of the types and uses of safety or climbing equipment used in painting such as scaffolds and ladders. Skill in applying paints and other finishes by brush, cloth, air gun, etc. Skill in using painting equipment such as hand and power-operated paint chippers, sand blasting equipment, etc. Plumber: Possession of a current and valid Massachusetts journeyman plumber's license issued by the Board of State Examiners of Plumbers and Gas Fitters. Knowledge of laws, rules, and regulations governing plumbing. Ability to follow oral and written instructions. Ability to lift and carry heavy objects. Physical stamina and endurance. Ability to maintain accurate records. Roofer: Must have at least two years of full-time experience in roofing work or a combination of one year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the types and uses of small measurement devices, hand held power tools, and equipment used in roofing. Knowledge of safety practices and procedures followed in roofing. Knowledge of the types and uses of materials used in roofing. Knowledge of the safety practices, methods and techniques of roofing. Skill in the use of small measurement devices, hand held power tools, and equipment used in roofing. Ability to climb and work from ladders and scaffolds. Closing Date/Time: 2023-06-26
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Senior Maintenance Technician- Edward Brooke Courthouse Pay Grade: Grade 13 Starting Pay: $54,593.18/Yr Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: Here at the Massachusetts we have put a strong emphasis on our benefits that would allow us to offer an superior total compensation package. The link below breaks down in details our entire benefits package of working at the Trial Court. https://trialcourtjobs.mass.gov/benefits Region V cluster 1 includes the following Courts: Charlestown, Chelsea, East Boston, Edward Brooke Court, South Boston. You may be assigned to work in one of these courts. The hours for this position is 6am-2pm. This position is open until filled. Prefer candidates who arelicensed as an Electrician, HVAC or a Plumber. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. SUPERVISION RECEIVED : Reports to a Facilities Supervisor performing structured but not always routine work; Moderate judgment is required. ORGANIZATIONAL LEVELS: Senior Maintenance Tech I (13) - This is the entry level position within this series. Employees at this level are expected to perform plumbing, electrical, carpentry, HVAC, painting, and other trades and technical work in their area of expertise. Employees are expected to have an established area specialization developed through training and experience and can work independently. Senior Maintenance Tech II (14) - This is the second level within the series. These employees are generally involved in projects of a larger scope and complexity consistent with experience and training. The Senior Maintenance Tech II engages in more complex project assignments and has a higher degree of contact with court officials. Senior Maintenance Tech IIs take lead roles in the completion of projects. Employees are required to work a minimum of three years as a Senior Maintenance Tech I before being eligible to reclassify to the higher level. Senior Maintenance Tech II positions also require the employee to hold a trade or technical license if applicable in their area of specialization prior to applying for reclassification. Senior Maintenance Technician Duties: The following list of major duties represents a composite list of typical duties performed by individuals in various areas of specialization. Specific duties performed by an incumbent will vary depending upon the Division, designated assignment, and level of the employee. All positions may perform related duties as required. Carpenter Maintains buildings and related structures applying carpentry techniques and using carpentry tools to construct, alter, repair and/or install walls, stairs, floors, ceilings, windows, doors, roofs, gutters, locks, air-conditioners, handicapped chair rails and ramps, shelving, etc. Inspect buildings needing carpentry repair or alterations, estimates job duration and the cost and/or quantities of labor and materials needed to complete the job. Interprets and/or draws up sketches, patterns, blueprints, instructions and/or layouts of work to be done. Perform structural repair, alteration or improvement work such as lowering ceilings and paneling rooms; preparing surfaces for plaster or cement work; studding, wiring and plastering walls and cracks in floors or around windows; taping joints on sheetrock; and pre-cementing and/or replacing formica tops. Confers with various department heads or managers regarding handling of emergencies, the feasibility of performing repair or alterations and the scheduling of work. Performs related work such as framing pictures; making window and door screens; drilling holes in signs; ordering materials and supplies and cleaning; and sharpening and tempering various tools and equipment. Electrician Tests, repairs, installs and /or maintains various types of electrical systems and equipment by operating the appropriate equipment and tools to ensure proper maintenance and functioning of necessary equipment. Troubleshoots electrical and related equipment using necessary electrical equipment and by reading schematics, diagrams and outlines to identify and correct operational problems. Maintain an adequate inventory of equipment and materials. Elevator Repairperson The following list of major duties represents a composite list of typical duties performed by individuals in this position. Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division. Inspects and tests elevators and related machinery to ensure that they meet legal operating requirements. Review plans and specifications for proposed installations or alterations of elevators and related machinery. Test elevators to ensure the receipt of certificates of inspections. Provide technical assistance by responding orally or in writing to inquiries. Perform periodic inspections in compliance with public safety requirements. Coordinates and schedules inspections with other agencies and contractors maintaining personal logs, compiles statistical data and represents the agency at hearing or meetings. HVAC Technician Installs, repairs, alters and maintains existing heating, venting and air conditioning (HVAC) equipment and systems. Troubleshoots HVAC equipment and systems. Run standard tests to determine whether finished work meets specifications. Inspect facility to determine the need for maintenance and repair to HVAC equipment. Establish priorities and make recommendations concerning work activities. Locksmith Install lock devices in doors, desks, office equipment and other units. Repairs and/or overhauls locking devices such as mortise, rim, key-in-the knob locks, dead bolt, office equipment, padlocks and emergency exit locks by repairing for replacing worn tumblers, springs or other parts of locking devices; by making alterations to locking mechanisms and units; and/or by replacing escutcheons and face plates on doors to change the size of existing holes to assure correct Fitchburg District Court. Repairs and/or installs locks containing dual locking capabilities by reworking locking devices designed to work in conjunction with other components and equipment to form a complete security or surveillance system. Changes lock combinations by inserting new or repaired tumblers into locks in order to increase security. Mason/Plasterer Lays brick, stone and cement blocks using a variety of hand and power tools such as brick or napping hammer, brick or shill saw, pick, chisel and hammer to build, alter, repair and /or maintain brick and/or concrete surfaces and structures such as sidewalks, partitions, floors, chimneys, etc. Plasters walls and ceilings. Prepare surfaces for plastering or cement work. Pours concrete in molds or forms to make slabs or blocks .Erects and dismantles scaffolding, riggings, and/or ladders. Reads instructions and interprets blueprints and sketches to determine work to be done. Repairs masonry and walls by patching with cement or plaster. Tape joints on sheetrock Perform related duties such as caulking and waterproofing cracks in walls and floors; coring holes through cement or marble floors; cleaning tools and equipment; laying-out cement or marble floors; cleaning tools and equipment; laying-out drop cloths; studding, wiring, and plastering door and window openings, etc. Order materials and supplies. Repair and maintain power tools to ensure proper operation. Painter Applies paints, varnish, and/or stains to all types of surfaces(e.g. wood, metal, plaster, etc.) In order to protect and beautify such surfaces using appropriate utensils and equipment such as paint spraying machines. Prepares surfaces for painting using appropriate tools, equipment and techniques. Selects the types and color of paints, varnish or stain and mixes, blends and prepares the same for proper color match. Erects, repairs, maintains and operates staging, and scaffolding following accepted safety practices in order to gain access to areas needing painting. Estimates length of time, cost and quantities of materials and manpower needed to complete a job. Operates, cleans and maintains hand and power tools, air compressors and painting equipment. Confers with supervisors and department heads regarding the scheduling of work, the handling of emergencies and the feasibility of installing painting equipment and materials in the area in order to ensure that needs of the agency are met expeditiously and at a convenient time. Prepares surfaces for plaster or cement work by taping joints on sheetrock, caulking and waterproofing walls and cracks in floors, etc. by using appropriate tools and equipment. Performs related duties such as preparing various reports; maintaining records and files; setting up signs and barricades; reading instructions on lay-outs; removing and replacing glass; drilling holes in signs; printing letters and signs; laying out drop cloths; and moving office furniture. Based on assignment, may operate road-line painting machines and sand blasting equipment. Read and/or interpret blueprints, sketches, instructions or layouts to understand work to be done. Plumber Install, repairs, and alters steam plumbing systems. Reads and interprets blueprints, sketches, instructions or layouts to understand construction work to be done. Schedules installation, maintenance, and/or repair work by conferring with supervisors and other department personnel to determine location of equipment and appropriate time to complete the project. Estimates length of time, cost of materials and manpower needed to develop a project budget. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. Problem Solving Accurately assesses maintenance problems of a routine nature and initiates corrective action. Continuous Learning Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Senior Maintenance Technician: A high school diploma or equivalent; and, the following required experience and abilities in one or more of the following skilled trades or areas of specialization: Carpenter: Must have at least four years of full-time experience in carpentry, woodworking or cabinet-making work or a combination of two years' experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the principles and techniques of carpentry. Knowledge of the types of building structures. Knowledge of the types of material used in carpentry. Knowledge of the types and uses of safety and/or climbing equipment such as scaffolds, ladders, rigging, etc. Knowledge and skill in the types and uses of small hand held tools such as hammers, saws, screwdrivers, chisels, drills, etc. Knowledge and skill in the types and uses of tools used in carpentry bench work. Knowledge and skill in the types and uses of small measurement devices such as power saws, power drills, power hammers, etc. Electrician: Possession of a current and valid Massachusetts journeyman electrician's license issued by the Board of State Examiners of Electricians. Knowledge of state and local electrical codes. Knowledge of inspection techniques used in the electrical trade. Knowledge of safety practices and precautions observed in the electrical trade. Ability to follow oral and written instructions. Ability to perform arithmetical computations with speed and accuracy. Ability to climb and work from ladders and scaffolds. Elevator Repairperson: Possession of a current and valid License as an Maintenance Man and Repairman issued by the Massachusetts Dept. of Public Safety. Knowledge of the principles of operations of elevators, escalators, and hoisting systems. Knowledge of the methods followed in the repair and maintenance of elevators and related machinery. Knowledge of safety practices and procedures followed in connection with maintenance. Skill in the operation of freight and passenger elevators and related machinery. Ability to understand and apply the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing elevators and related machinery. Ability to read and interpret such documents as technical and equipment operation manuals, plans, specifications, blueprints, etc. HVAC Technician: Possession of a current and valid Massachusetts journeyman license in a related field or an equivalent combination of education and experience. Experience in interpreting blueprints and plans, estimating costs for renovations, maintenance/repair of HVAC systems. Experience in the use and operation of power tools and other equipment. Knowledge of the laws, rules, and regulations governing HVAC systems. Knowledge of state building codes. Ability to follow written and oral instructions. Ability to perform arithmetical computations with speed and accuracy. Locksmith: Must have at least four years of full-time experience in locksmithing work or a combination of one year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the methods and techniques used in installing and repair of lock or lock assemblies. Knowledge of the types and uses of small hand tools and uses of precision measuring equipment. Skill in the methods and techniques of making and cutting keys. Ability to exercise discretion in handling confidential information. Ability to maintain accurate records. Ability to follow written and oral instructions. Ability to read and interpret such documents as plans, specifications, blueprints, etc Mason/Plasterer: Must have at least (2) two years of full-time experience as stonemason, marble setter, bricklayer or plaster, or any combination of the required experience. A diploma or certificate from a recognized trade or vocational school, may be substituted for a maximum of one year of experience. Knowledge of standard practices, methods and techniques of masonry. Knowledge of the types and uses of materials used in masonry such as brick, stone, sand, etc. Knowledge of the types and uses of equipment used in masonry such as portable mixers, etc. Knowledge and skill in the types and uses of small hand tools used in masonry such as spades, chisels, trowels, etc. Knowledge of types of masonry bonds. Knowledge of types and uses of safety and/or climbing equipment such as scaffolds, ladders, rigging. Skills in the use of masonry equipment such as portable mixers. Ability to follow written instructions. Ability to read and interpret documents such as plans, blueprints, drawings, etc. Ability to climb and work from ladders and scaffolds. Painter: Must have at least three years of full-time experience in painting work or a combination of two year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the practices and techniques of painting. Knowledge of the types and uses of painting materials such as paint, varnishes, and stains. Knowledge of the types of finishes used in painting. Knowledge of the methods of preparation of wood, metal, glass, plaster, cement, and other materials and surfaces for painting. Knowledge of chemical solvents used to prepare surfaces for painting and cleanup. Ability to climb and work from ladders and scaffolds. Knowledge and skill in the types and uses of painting tools such as brushes, rollers, spray machine guns, etc. Knowledge and skill in the types and uses of small hand held tools and power tools such as chisels, drills, power saws, etc. Knowledge of the properties and characteristics of wood. Knowledge of the practices and techniques of mixing and matching paints. Knowledge of the types and uses of safety or climbing equipment used in painting such as scaffolds and ladders. Skill in applying paints and other finishes by brush, cloth, air gun, etc. Skill in using painting equipment such as hand and power-operated paint chippers, sand blasting equipment, etc. Plumber: Possession of a current and valid Massachusetts journeyman plumber's license issued by the Board of State Examiners of Plumbers and Gas Fitters. Knowledge of laws, rules, and regulations governing plumbing. Ability to follow oral and written instructions. Ability to lift and carry heavy objects. Physical stamina and endurance. Ability to maintain accurate records. Roofer: Must have at least two years of full-time experience in roofing work or a combination of one year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the types and uses of small measurement devices, hand held power tools, and equipment used in roofing. Knowledge of safety practices and procedures followed in roofing. Knowledge of the types and uses of materials used in roofing. Knowledge of the safety practices, methods and techniques of roofing. Skill in the use of small measurement devices, hand held power tools, and equipment used in roofing. Ability to climb and work from ladders and scaffolds. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Senior Maintenance Technician- Edward Brooke Courthouse Pay Grade: Grade 13 Starting Pay: $54,593.18/Yr Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: Here at the Massachusetts we have put a strong emphasis on our benefits that would allow us to offer an superior total compensation package. The link below breaks down in details our entire benefits package of working at the Trial Court. https://trialcourtjobs.mass.gov/benefits Region V cluster 1 includes the following Courts: Charlestown, Chelsea, East Boston, Edward Brooke Court, South Boston. You may be assigned to work in one of these courts. The hours for this position is 6am-2pm. This position is open until filled. Prefer candidates who arelicensed as an Electrician, HVAC or a Plumber. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. SUPERVISION RECEIVED : Reports to a Facilities Supervisor performing structured but not always routine work; Moderate judgment is required. ORGANIZATIONAL LEVELS: Senior Maintenance Tech I (13) - This is the entry level position within this series. Employees at this level are expected to perform plumbing, electrical, carpentry, HVAC, painting, and other trades and technical work in their area of expertise. Employees are expected to have an established area specialization developed through training and experience and can work independently. Senior Maintenance Tech II (14) - This is the second level within the series. These employees are generally involved in projects of a larger scope and complexity consistent with experience and training. The Senior Maintenance Tech II engages in more complex project assignments and has a higher degree of contact with court officials. Senior Maintenance Tech IIs take lead roles in the completion of projects. Employees are required to work a minimum of three years as a Senior Maintenance Tech I before being eligible to reclassify to the higher level. Senior Maintenance Tech II positions also require the employee to hold a trade or technical license if applicable in their area of specialization prior to applying for reclassification. Senior Maintenance Technician Duties: The following list of major duties represents a composite list of typical duties performed by individuals in various areas of specialization. Specific duties performed by an incumbent will vary depending upon the Division, designated assignment, and level of the employee. All positions may perform related duties as required. Carpenter Maintains buildings and related structures applying carpentry techniques and using carpentry tools to construct, alter, repair and/or install walls, stairs, floors, ceilings, windows, doors, roofs, gutters, locks, air-conditioners, handicapped chair rails and ramps, shelving, etc. Inspect buildings needing carpentry repair or alterations, estimates job duration and the cost and/or quantities of labor and materials needed to complete the job. Interprets and/or draws up sketches, patterns, blueprints, instructions and/or layouts of work to be done. Perform structural repair, alteration or improvement work such as lowering ceilings and paneling rooms; preparing surfaces for plaster or cement work; studding, wiring and plastering walls and cracks in floors or around windows; taping joints on sheetrock; and pre-cementing and/or replacing formica tops. Confers with various department heads or managers regarding handling of emergencies, the feasibility of performing repair or alterations and the scheduling of work. Performs related work such as framing pictures; making window and door screens; drilling holes in signs; ordering materials and supplies and cleaning; and sharpening and tempering various tools and equipment. Electrician Tests, repairs, installs and /or maintains various types of electrical systems and equipment by operating the appropriate equipment and tools to ensure proper maintenance and functioning of necessary equipment. Troubleshoots electrical and related equipment using necessary electrical equipment and by reading schematics, diagrams and outlines to identify and correct operational problems. Maintain an adequate inventory of equipment and materials. Elevator Repairperson The following list of major duties represents a composite list of typical duties performed by individuals in this position. Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division. Inspects and tests elevators and related machinery to ensure that they meet legal operating requirements. Review plans and specifications for proposed installations or alterations of elevators and related machinery. Test elevators to ensure the receipt of certificates of inspections. Provide technical assistance by responding orally or in writing to inquiries. Perform periodic inspections in compliance with public safety requirements. Coordinates and schedules inspections with other agencies and contractors maintaining personal logs, compiles statistical data and represents the agency at hearing or meetings. HVAC Technician Installs, repairs, alters and maintains existing heating, venting and air conditioning (HVAC) equipment and systems. Troubleshoots HVAC equipment and systems. Run standard tests to determine whether finished work meets specifications. Inspect facility to determine the need for maintenance and repair to HVAC equipment. Establish priorities and make recommendations concerning work activities. Locksmith Install lock devices in doors, desks, office equipment and other units. Repairs and/or overhauls locking devices such as mortise, rim, key-in-the knob locks, dead bolt, office equipment, padlocks and emergency exit locks by repairing for replacing worn tumblers, springs or other parts of locking devices; by making alterations to locking mechanisms and units; and/or by replacing escutcheons and face plates on doors to change the size of existing holes to assure correct Fitchburg District Court. Repairs and/or installs locks containing dual locking capabilities by reworking locking devices designed to work in conjunction with other components and equipment to form a complete security or surveillance system. Changes lock combinations by inserting new or repaired tumblers into locks in order to increase security. Mason/Plasterer Lays brick, stone and cement blocks using a variety of hand and power tools such as brick or napping hammer, brick or shill saw, pick, chisel and hammer to build, alter, repair and /or maintain brick and/or concrete surfaces and structures such as sidewalks, partitions, floors, chimneys, etc. Plasters walls and ceilings. Prepare surfaces for plastering or cement work. Pours concrete in molds or forms to make slabs or blocks .Erects and dismantles scaffolding, riggings, and/or ladders. Reads instructions and interprets blueprints and sketches to determine work to be done. Repairs masonry and walls by patching with cement or plaster. Tape joints on sheetrock Perform related duties such as caulking and waterproofing cracks in walls and floors; coring holes through cement or marble floors; cleaning tools and equipment; laying-out cement or marble floors; cleaning tools and equipment; laying-out drop cloths; studding, wiring, and plastering door and window openings, etc. Order materials and supplies. Repair and maintain power tools to ensure proper operation. Painter Applies paints, varnish, and/or stains to all types of surfaces(e.g. wood, metal, plaster, etc.) In order to protect and beautify such surfaces using appropriate utensils and equipment such as paint spraying machines. Prepares surfaces for painting using appropriate tools, equipment and techniques. Selects the types and color of paints, varnish or stain and mixes, blends and prepares the same for proper color match. Erects, repairs, maintains and operates staging, and scaffolding following accepted safety practices in order to gain access to areas needing painting. Estimates length of time, cost and quantities of materials and manpower needed to complete a job. Operates, cleans and maintains hand and power tools, air compressors and painting equipment. Confers with supervisors and department heads regarding the scheduling of work, the handling of emergencies and the feasibility of installing painting equipment and materials in the area in order to ensure that needs of the agency are met expeditiously and at a convenient time. Prepares surfaces for plaster or cement work by taping joints on sheetrock, caulking and waterproofing walls and cracks in floors, etc. by using appropriate tools and equipment. Performs related duties such as preparing various reports; maintaining records and files; setting up signs and barricades; reading instructions on lay-outs; removing and replacing glass; drilling holes in signs; printing letters and signs; laying out drop cloths; and moving office furniture. Based on assignment, may operate road-line painting machines and sand blasting equipment. Read and/or interpret blueprints, sketches, instructions or layouts to understand work to be done. Plumber Install, repairs, and alters steam plumbing systems. Reads and interprets blueprints, sketches, instructions or layouts to understand construction work to be done. Schedules installation, maintenance, and/or repair work by conferring with supervisors and other department personnel to determine location of equipment and appropriate time to complete the project. Estimates length of time, cost of materials and manpower needed to develop a project budget. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. Problem Solving Accurately assesses maintenance problems of a routine nature and initiates corrective action. Continuous Learning Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Senior Maintenance Technician: A high school diploma or equivalent; and, the following required experience and abilities in one or more of the following skilled trades or areas of specialization: Carpenter: Must have at least four years of full-time experience in carpentry, woodworking or cabinet-making work or a combination of two years' experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the principles and techniques of carpentry. Knowledge of the types of building structures. Knowledge of the types of material used in carpentry. Knowledge of the types and uses of safety and/or climbing equipment such as scaffolds, ladders, rigging, etc. Knowledge and skill in the types and uses of small hand held tools such as hammers, saws, screwdrivers, chisels, drills, etc. Knowledge and skill in the types and uses of tools used in carpentry bench work. Knowledge and skill in the types and uses of small measurement devices such as power saws, power drills, power hammers, etc. Electrician: Possession of a current and valid Massachusetts journeyman electrician's license issued by the Board of State Examiners of Electricians. Knowledge of state and local electrical codes. Knowledge of inspection techniques used in the electrical trade. Knowledge of safety practices and precautions observed in the electrical trade. Ability to follow oral and written instructions. Ability to perform arithmetical computations with speed and accuracy. Ability to climb and work from ladders and scaffolds. Elevator Repairperson: Possession of a current and valid License as an Maintenance Man and Repairman issued by the Massachusetts Dept. of Public Safety. Knowledge of the principles of operations of elevators, escalators, and hoisting systems. Knowledge of the methods followed in the repair and maintenance of elevators and related machinery. Knowledge of safety practices and procedures followed in connection with maintenance. Skill in the operation of freight and passenger elevators and related machinery. Ability to understand and apply the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing elevators and related machinery. Ability to read and interpret such documents as technical and equipment operation manuals, plans, specifications, blueprints, etc. HVAC Technician: Possession of a current and valid Massachusetts journeyman license in a related field or an equivalent combination of education and experience. Experience in interpreting blueprints and plans, estimating costs for renovations, maintenance/repair of HVAC systems. Experience in the use and operation of power tools and other equipment. Knowledge of the laws, rules, and regulations governing HVAC systems. Knowledge of state building codes. Ability to follow written and oral instructions. Ability to perform arithmetical computations with speed and accuracy. Locksmith: Must have at least four years of full-time experience in locksmithing work or a combination of one year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the methods and techniques used in installing and repair of lock or lock assemblies. Knowledge of the types and uses of small hand tools and uses of precision measuring equipment. Skill in the methods and techniques of making and cutting keys. Ability to exercise discretion in handling confidential information. Ability to maintain accurate records. Ability to follow written and oral instructions. Ability to read and interpret such documents as plans, specifications, blueprints, etc Mason/Plasterer: Must have at least (2) two years of full-time experience as stonemason, marble setter, bricklayer or plaster, or any combination of the required experience. A diploma or certificate from a recognized trade or vocational school, may be substituted for a maximum of one year of experience. Knowledge of standard practices, methods and techniques of masonry. Knowledge of the types and uses of materials used in masonry such as brick, stone, sand, etc. Knowledge of the types and uses of equipment used in masonry such as portable mixers, etc. Knowledge and skill in the types and uses of small hand tools used in masonry such as spades, chisels, trowels, etc. Knowledge of types of masonry bonds. Knowledge of types and uses of safety and/or climbing equipment such as scaffolds, ladders, rigging. Skills in the use of masonry equipment such as portable mixers. Ability to follow written instructions. Ability to read and interpret documents such as plans, blueprints, drawings, etc. Ability to climb and work from ladders and scaffolds. Painter: Must have at least three years of full-time experience in painting work or a combination of two year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the practices and techniques of painting. Knowledge of the types and uses of painting materials such as paint, varnishes, and stains. Knowledge of the types of finishes used in painting. Knowledge of the methods of preparation of wood, metal, glass, plaster, cement, and other materials and surfaces for painting. Knowledge of chemical solvents used to prepare surfaces for painting and cleanup. Ability to climb and work from ladders and scaffolds. Knowledge and skill in the types and uses of painting tools such as brushes, rollers, spray machine guns, etc. Knowledge and skill in the types and uses of small hand held tools and power tools such as chisels, drills, power saws, etc. Knowledge of the properties and characteristics of wood. Knowledge of the practices and techniques of mixing and matching paints. Knowledge of the types and uses of safety or climbing equipment used in painting such as scaffolds and ladders. Skill in applying paints and other finishes by brush, cloth, air gun, etc. Skill in using painting equipment such as hand and power-operated paint chippers, sand blasting equipment, etc. Plumber: Possession of a current and valid Massachusetts journeyman plumber's license issued by the Board of State Examiners of Plumbers and Gas Fitters. Knowledge of laws, rules, and regulations governing plumbing. Ability to follow oral and written instructions. Ability to lift and carry heavy objects. Physical stamina and endurance. Ability to maintain accurate records. Roofer: Must have at least two years of full-time experience in roofing work or a combination of one year experience and a diploma or certificate from a recognized trade, technical or vocational school at high school level. Knowledge of the types and uses of small measurement devices, hand held power tools, and equipment used in roofing. Knowledge of safety practices and procedures followed in roofing. Knowledge of the types and uses of materials used in roofing. Knowledge of the safety practices, methods and techniques of roofing. Skill in the use of small measurement devices, hand held power tools, and equipment used in roofing. Ability to climb and work from ladders and scaffolds. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Charlestown, Massachusetts, United States
Title: Maintenance Tech-Charlestown District Court Pay Grade: 9 Starting Pay: $42,477.35/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 6am-2pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary • This series is responsible for assisting in a range of skilled trades duties for both licensed and unlicensed trades. • Duties focus on the application of complex materials and compounds consistent with general contracting work. • Other duties include providing assistance in repairing, installing, and testing various types of systems and equipment. • A classification above the entry level requires the performance of increasingly more responsible and complex work which requires advanced skill and experience. • Employees are appointed at the entry level and are eligible for reclassification to the higher grade within this series consistent with the requirements in the job description. • The position title reverts to the entry level of this series when there is a vacancy. SUPERVISION RECEIVED: Receives moderate supervision from the Facilities Supervisor in performing structured but not always routine work. • Moderate judgment is required. ORGANIZATIONAL LEVELS: Maintenance Technician I - This is the entry level position title within this series. • Employees at this level are expected to perform minor repairs and improvements in a variety of trades under the direction of a building or maintenance supervisor. • Maintenance Technician II - This is the second level position title within this series. • Employees at this level are expected begin to develop a trade of expertise utilized by the Court Facilities Bureau and have the ability to work independently in the performance of standard maintenance and repairs. Maintenance Technician I Duties : The following list of major duties represents a composite list of typical duties performed by individuals in this position. • Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division: • Assists in servicing and replacing minor plumbing fixtures. • Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses. • Assists in minor carpentry and repair work. • Maintain machinery, equipment, and tools by cleaning, lubricating, greasing, and oiling, to ensure optimum working order. • Applies paint, varnish, and stain to all types of surfaces in order to protect and beautify surfaces using appropriate tools and equipment; and performs related duties as required. • Maintenance Technician II Duties: Performs preventive maintenance and makes repairs to heating, ventilating, air conditioning equipment according to instructions such as replacing belts on motors, changing filters, bearings, etc. • Maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians and equipment service manual. • Apply carpentry techniques and using carpentry tools to construct, alter, repair, and/or install walls, stairs, floors, ceiling, windows, doors, roofs, gutters, and locks. • Perform structural repair, alterations, or improvement work such as preparing surfaces for plaster or cement work; studding, wiring, and plastering walls. • Install glass in doors and windows; All duties covered under Maintenance Technician I; and performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas. • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Maintenance Technician: • Maintenance Technician I Requirements: A high school diploma and at least one year of general building repair and maintenance; or an equivalent combination of education and experience. • Knowledge in a variety of trade areas common to the field of building maintenance • Knowledge of the use and operation of hand tools, power tools, and equipment • Ability to lift and carry heavy objects. • Ability to climb and work on scaffolds and ladders, Physical stamina, and endurance. • Additional Requirements for Maintenance Technician II: A minimum of two years' experience working at the entry level. • A demonstration of competence and expertise in an area of specialization consistent with licensed and unlicensed trades utilized by the Court Facilities Bureau • The acquisition of a trade or technical license where applicable is preferred. • Ability to give direction and instruction to senior staff. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Maintenance Tech-Charlestown District Court Pay Grade: 9 Starting Pay: $42,477.35/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 6am-2pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary • This series is responsible for assisting in a range of skilled trades duties for both licensed and unlicensed trades. • Duties focus on the application of complex materials and compounds consistent with general contracting work. • Other duties include providing assistance in repairing, installing, and testing various types of systems and equipment. • A classification above the entry level requires the performance of increasingly more responsible and complex work which requires advanced skill and experience. • Employees are appointed at the entry level and are eligible for reclassification to the higher grade within this series consistent with the requirements in the job description. • The position title reverts to the entry level of this series when there is a vacancy. SUPERVISION RECEIVED: Receives moderate supervision from the Facilities Supervisor in performing structured but not always routine work. • Moderate judgment is required. ORGANIZATIONAL LEVELS: Maintenance Technician I - This is the entry level position title within this series. • Employees at this level are expected to perform minor repairs and improvements in a variety of trades under the direction of a building or maintenance supervisor. • Maintenance Technician II - This is the second level position title within this series. • Employees at this level are expected begin to develop a trade of expertise utilized by the Court Facilities Bureau and have the ability to work independently in the performance of standard maintenance and repairs. Maintenance Technician I Duties : The following list of major duties represents a composite list of typical duties performed by individuals in this position. • Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division: • Assists in servicing and replacing minor plumbing fixtures. • Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses. • Assists in minor carpentry and repair work. • Maintain machinery, equipment, and tools by cleaning, lubricating, greasing, and oiling, to ensure optimum working order. • Applies paint, varnish, and stain to all types of surfaces in order to protect and beautify surfaces using appropriate tools and equipment; and performs related duties as required. • Maintenance Technician II Duties: Performs preventive maintenance and makes repairs to heating, ventilating, air conditioning equipment according to instructions such as replacing belts on motors, changing filters, bearings, etc. • Maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians and equipment service manual. • Apply carpentry techniques and using carpentry tools to construct, alter, repair, and/or install walls, stairs, floors, ceiling, windows, doors, roofs, gutters, and locks. • Perform structural repair, alterations, or improvement work such as preparing surfaces for plaster or cement work; studding, wiring, and plastering walls. • Install glass in doors and windows; All duties covered under Maintenance Technician I; and performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas. • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Maintenance Technician: • Maintenance Technician I Requirements: A high school diploma and at least one year of general building repair and maintenance; or an equivalent combination of education and experience. • Knowledge in a variety of trade areas common to the field of building maintenance • Knowledge of the use and operation of hand tools, power tools, and equipment • Ability to lift and carry heavy objects. • Ability to climb and work on scaffolds and ladders, Physical stamina, and endurance. • Additional Requirements for Maintenance Technician II: A minimum of two years' experience working at the entry level. • A demonstration of competence and expertise in an area of specialization consistent with licensed and unlicensed trades utilized by the Court Facilities Bureau • The acquisition of a trade or technical license where applicable is preferred. • Ability to give direction and instruction to senior staff. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Worcester, Massachusetts, United States
Title: Custodian-Worcester Pay Grade: Grade 6 Starting Pay: $36,262.64/Yr. Departmental Mission Statement: The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. Facilities Management & Capital Planning Department Organizational Department Notes:This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. The hours for this position is 3pm-11pm. Position Summary: This series is responsible for performing a variety of duties related to cleaning and the up keeping of orderly conditions of courthouse premises and is responsible for providing custodial and janitorial services. The higher level requires the performance of increasingly more responsible and varied work which requires greater knowledge of cleaning chemicals, surface types, the utilization of power/mechanized cleaning equipment, and providing direction to less senior staff. Employees are hired at the entry level position and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. ORGANIZATIONAL LEVELS: Custodian I - This is the entry level position title within this series. Employees at this level are expected to clean and keep courthouse premises in an orderly condition by providing custodial and janitorial services. Custodian II - This is the second level position title within this series. Employees at this level are expected to have a complete knowledge of cleaning chemicals, industrial cleaning methods, and the utilization of automatic cleaning equipment. Employees are also expected to function as a lead person on project work and perform small motor/equipment repairs. SUPERVISION RECEIVED: Receives immediate supervision in performing structured but not always routine work. Limited discretion is required. Supervision Received: Duties: Custodian I Duties: • Keeps a building in clean and orderly condition by performing a combination of activities including cleaning assigned areas. • Maintains the cleanliness and appearance of floors by sweeping, mopping, and vacuuming. • Washes interior surfaces of buildings such as walls, ceilings, windows, etc. using appropriate supplies and equipment. • Empties waste receptacles and disposes of refuse. • Dusts and polishes furniture. • Performs related duties such as loading and unloading equipment and supplies from vehicles, moving furniture in rooms for special functions or meetings. • Performs outside duties such as washing windows, sweeping walks, shoveling snow, and picking up trash. • Performs related duties as required. Custodian II Additional Duties: • Utilizes advanced custodial equipment such as automatic cleaning equipment, snow blowers, and lawn mowers. • Complete knowledge of cleaning chemicals, surface types, industrial cleaning methods, etc; • Performs minor repairs to building. • Performs small motor/equipment repairs. • Functions as lead person on project work. • Performs related duties as required. Job Competencies: • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses custodial problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Custodian I Custodian I Requirements: • One to three years’ experience in basic custodial / janitorial duties. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Physical stamina and endurance. Custodian II Additional Requirements: • At least two years’ experience as at the entry level position, working with automatic cleaning equipment and industrial cleaning methods. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Ability to give direction and instruction to less senior staff. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Custodian-Worcester Pay Grade: Grade 6 Starting Pay: $36,262.64/Yr. Departmental Mission Statement: The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. Facilities Management & Capital Planning Department Organizational Department Notes:This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. The hours for this position is 3pm-11pm. Position Summary: This series is responsible for performing a variety of duties related to cleaning and the up keeping of orderly conditions of courthouse premises and is responsible for providing custodial and janitorial services. The higher level requires the performance of increasingly more responsible and varied work which requires greater knowledge of cleaning chemicals, surface types, the utilization of power/mechanized cleaning equipment, and providing direction to less senior staff. Employees are hired at the entry level position and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. ORGANIZATIONAL LEVELS: Custodian I - This is the entry level position title within this series. Employees at this level are expected to clean and keep courthouse premises in an orderly condition by providing custodial and janitorial services. Custodian II - This is the second level position title within this series. Employees at this level are expected to have a complete knowledge of cleaning chemicals, industrial cleaning methods, and the utilization of automatic cleaning equipment. Employees are also expected to function as a lead person on project work and perform small motor/equipment repairs. SUPERVISION RECEIVED: Receives immediate supervision in performing structured but not always routine work. Limited discretion is required. Supervision Received: Duties: Custodian I Duties: • Keeps a building in clean and orderly condition by performing a combination of activities including cleaning assigned areas. • Maintains the cleanliness and appearance of floors by sweeping, mopping, and vacuuming. • Washes interior surfaces of buildings such as walls, ceilings, windows, etc. using appropriate supplies and equipment. • Empties waste receptacles and disposes of refuse. • Dusts and polishes furniture. • Performs related duties such as loading and unloading equipment and supplies from vehicles, moving furniture in rooms for special functions or meetings. • Performs outside duties such as washing windows, sweeping walks, shoveling snow, and picking up trash. • Performs related duties as required. Custodian II Additional Duties: • Utilizes advanced custodial equipment such as automatic cleaning equipment, snow blowers, and lawn mowers. • Complete knowledge of cleaning chemicals, surface types, industrial cleaning methods, etc; • Performs minor repairs to building. • Performs small motor/equipment repairs. • Functions as lead person on project work. • Performs related duties as required. Job Competencies: • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses custodial problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Custodian I Custodian I Requirements: • One to three years’ experience in basic custodial / janitorial duties. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Physical stamina and endurance. Custodian II Additional Requirements: • At least two years’ experience as at the entry level position, working with automatic cleaning equipment and industrial cleaning methods. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Ability to give direction and instruction to less senior staff. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Law Clerk - Boston Municipal Court Pay Grade: Grade 16 Starting Pay: $68,160.35 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect, and compassion. Boston Municipal Court Organizational Profile Notes: All candidates must be able to travel among the offices and sessions within the Boston Municipal Court division and are subject to assignment and/or reassignment at any time to any of the offices or sessions of the division at the discretion of the department head. All Applications must be received by the end of the day on: May 1st, 2023 The term of this Law Clerk opportunity will begin on August 1, 2023. The term will end on August 31, 2024, with a possibility of renewal for an additional year. This posting is for one Boston Municipal Court Department position to be based in Suffolk County, Boston, Massachusetts. This position is designated as union exempt position and is covered by the Trial Court Personnel Policies and Procedures Manual. Please read all instructions carefully before starting the Trial Court online application process. Applications that do not comply with instructions may be screened out. * Additional Materials. Applicants who pass the initial screenings will be asked to provide additional materials, including a statement of interest, writing sample, and official law school transcripts. Applicants should begin gathering these materials and should be prepared to submit them when requested (but not before). Position Summary: The Law Clerk position is responsible for performing legal research and writing assignments to assist the Justices of the Boston Municipal Court Department. The successful candidate will be expected to travel to each of the eight court divisions within Suffolk County. The law clerk, under the supervision of the Chief Justice and the direction of the Legal Counsel, Deputy Legal Counsel, and Administrative Attorneys will work directly with the justices, assisting them on a variety of assignments that will involve performing legal research, preparing memoranda on cases and legal issues, drafting decisions and orders, and/or attending court sessions, and all legal issues within the Boston Municipal Court Department's civil and criminal jurisdiction. Research topics will include not only substantive questions of law but also questions involving procedural and evidentiary issues. Duties of the position encompass every aspect of court procedure and all the legal and administrative issues within the Boston Municipal Court Department's jurisdiction. A willingness and ability to travel to courthouses throughout Suffolk County are requirements of the position. Duties: Assists judges in matters before the court by: Attends motion hearings, portions of trials, and other courtroom proceedings; Discusses legal issues with judges; Performs careful and accurate legal research and analysis, using both online and book resources; Clearly and concisely conveys results of research and analysis to judges, orally and in writing; Prepares well-written and error-free legal research memoranda and drafting decisions and Orders; Completes assignments in a timely manner and within deadlines established by judges; Performs additional legal research and analysis and further review and revision of written work products as appropriate; Rotates among the various divisions of the Boston Municipal Court Department; Maintains law library materials; and Performs related tasks as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Law Clerk: Juris Doctor degree from a law school, as of the start of the clerkship. Massachusetts residency as of the start of the clerkship. Excellent legal writing and communication skills. Excellent legal research and analytical skills, using both online and book resources. High professional and ethical standards. Willingness to travel to divisions/courthouses in Suffolk County as assigned. Experience and knowledge in the use of personal computers, including word processing programs such as Microsoft Word and legal research services such as Lexis and Westlaw. Demonstrated ability to follow written and oral instructions. Demonstrated ability to manage, prioritize, and complete simultaneous assignments from various judges. Demonstrated ability to work well independently while maintaining productivity and demonstrating good judgment. Demonstrated ability to meet deadlines and otherwise complete assignments in a timely manner. Demonstrated ability to work well with others in a professional setting, including judges, managers, court staff, and other law clerks. Genuine commitment to serving the full term of the clerkship. An ability to travel to courthouses throughout Suffolk County. Additional preferred qualifications include: Membership in the Massachusetts Bar and intent to practice law in Massachusetts. Substantial legal research and writing, including prior experience as a judicial intern. Familiarity with legal research resources beyond Westlaw and Lexis. Demonstrated commitment to government or public service. Neither prior Massachusetts residency nor bar membership is a prerequisite to employment. However, all law clerks must reside in Massachusetts during the duration of their clerkship. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Law Clerk - Boston Municipal Court Pay Grade: Grade 16 Starting Pay: $68,160.35 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect, and compassion. Boston Municipal Court Organizational Profile Notes: All candidates must be able to travel among the offices and sessions within the Boston Municipal Court division and are subject to assignment and/or reassignment at any time to any of the offices or sessions of the division at the discretion of the department head. All Applications must be received by the end of the day on: May 1st, 2023 The term of this Law Clerk opportunity will begin on August 1, 2023. The term will end on August 31, 2024, with a possibility of renewal for an additional year. This posting is for one Boston Municipal Court Department position to be based in Suffolk County, Boston, Massachusetts. This position is designated as union exempt position and is covered by the Trial Court Personnel Policies and Procedures Manual. Please read all instructions carefully before starting the Trial Court online application process. Applications that do not comply with instructions may be screened out. * Additional Materials. Applicants who pass the initial screenings will be asked to provide additional materials, including a statement of interest, writing sample, and official law school transcripts. Applicants should begin gathering these materials and should be prepared to submit them when requested (but not before). Position Summary: The Law Clerk position is responsible for performing legal research and writing assignments to assist the Justices of the Boston Municipal Court Department. The successful candidate will be expected to travel to each of the eight court divisions within Suffolk County. The law clerk, under the supervision of the Chief Justice and the direction of the Legal Counsel, Deputy Legal Counsel, and Administrative Attorneys will work directly with the justices, assisting them on a variety of assignments that will involve performing legal research, preparing memoranda on cases and legal issues, drafting decisions and orders, and/or attending court sessions, and all legal issues within the Boston Municipal Court Department's civil and criminal jurisdiction. Research topics will include not only substantive questions of law but also questions involving procedural and evidentiary issues. Duties of the position encompass every aspect of court procedure and all the legal and administrative issues within the Boston Municipal Court Department's jurisdiction. A willingness and ability to travel to courthouses throughout Suffolk County are requirements of the position. Duties: Assists judges in matters before the court by: Attends motion hearings, portions of trials, and other courtroom proceedings; Discusses legal issues with judges; Performs careful and accurate legal research and analysis, using both online and book resources; Clearly and concisely conveys results of research and analysis to judges, orally and in writing; Prepares well-written and error-free legal research memoranda and drafting decisions and Orders; Completes assignments in a timely manner and within deadlines established by judges; Performs additional legal research and analysis and further review and revision of written work products as appropriate; Rotates among the various divisions of the Boston Municipal Court Department; Maintains law library materials; and Performs related tasks as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Law Clerk: Juris Doctor degree from a law school, as of the start of the clerkship. Massachusetts residency as of the start of the clerkship. Excellent legal writing and communication skills. Excellent legal research and analytical skills, using both online and book resources. High professional and ethical standards. Willingness to travel to divisions/courthouses in Suffolk County as assigned. Experience and knowledge in the use of personal computers, including word processing programs such as Microsoft Word and legal research services such as Lexis and Westlaw. Demonstrated ability to follow written and oral instructions. Demonstrated ability to manage, prioritize, and complete simultaneous assignments from various judges. Demonstrated ability to work well independently while maintaining productivity and demonstrating good judgment. Demonstrated ability to meet deadlines and otherwise complete assignments in a timely manner. Demonstrated ability to work well with others in a professional setting, including judges, managers, court staff, and other law clerks. Genuine commitment to serving the full term of the clerkship. An ability to travel to courthouses throughout Suffolk County. Additional preferred qualifications include: Membership in the Massachusetts Bar and intent to practice law in Massachusetts. Substantial legal research and writing, including prior experience as a judicial intern. Familiarity with legal research resources beyond Westlaw and Lexis. Demonstrated commitment to government or public service. Neither prior Massachusetts residency nor bar membership is a prerequisite to employment. However, all law clerks must reside in Massachusetts during the duration of their clerkship. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Administrative Coordinator - Labor Relations Pay Grade: Grade 15 Starting Pay: $63,087.21 Departmental Mission Statement: The Human Resources (HR) Department partners with Trial Court management to create and maintain a talented, qualified workforce by recruiting a diverse applicant pool, by facilitating the fair merit-based selection for appointment of the most qualified candidates, by developing appropriate workforce training (in consultation with the Trial Court's Judicial Institute), by fostering positive management-employee relations, by promptly addressing workplace issues, and by developing performance based measures to ensure the continued excellence of the workforce. The HR Department will use best practices to ensure that this collaborative effort advances the mission of the Trial Court. The HR Department also provides information and assistance to all Trial Court employees on a variety of work place issues. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/trial-court-human-resources-department Notes: This full-time position is a confidential, non-union position assigned to the Trial Court Human Resources Department, 2 Center Plaza, Boston, MA. This position is currently a hybrid position (subject to change). This position will remain open until filled. Preference will be given to candidates that apply within the first 14 days Position Summary: Working within the Labor Relations Unit of the Human Resources Department of the Office of Court Management, the Administrative Coordinator supports activities related to the implementation and delivery of services and programs provided by HR Department in accordance with the Personnel Policies and Procedures Manual and Collective Bargaining Agreements. This position supports the activities of the Labor unit, performing confidential duties that support management collective bargaining, confidential employee relations matters, and documents that may pertain ongoing Trial Court hearings or litigation. An Administrative Coordinator is responsible for coordinating and communicating service activities, monitoring the progress of service requests, and recognizing and resolving problems at an early stage. The Administrative Coordinator will support the HR Department’s senior management team and their work units to deliver the highest level of customer service to Trial Court leadership, Department Heads, and all employees. The Administrative Coordinator will also support the Department’s HR administration and operations, and the gathering of information on a variety of employee related issues as assigned by the Human Resources Labor unit. Other responsibilities include establishing and maintaining systems for tracking issues, orders, and cases. The position title above the entry level performs higher-level administrative responsibilities and requires greater knowledge of policies, procedures and greater independent judgment. Employees are hired at the entry-level position title and are eligible for reclassification to the higher-level position title consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is a vacancy. ORGANIZATIONAL LEVELS: Administrative Coordinator I - This is the entry-level position title within this series. Employees support and coordinate a variety of administrative and human resources activities, and train for the next higher level. Administrative Coordinator II - This is the second level position title within this series. Employees at this level perform higher-level duties, which require greater technical knowledge, more knowledge of policies and procedures, and the ability to exercise independent judgment. Supervision Received: The Administrative Coordinator reports to the ACHRO for Labor Relations or their designee, receiving general direction and supervision in performing duties in accordance with established guidelines. Duties: Administrative Coordinator I Duties Supports the activities of the Labor unit of the Human Resources Department, performing confidential duties that support management collective bargaining, confidential employee relations matters, and documents that may pertain ongoing Trial Court hearings or litigation; Coordinates, participates, and supports a variety of administrative activities conducted by the Human Resources Department; Oversees HR Department service-related tasks to facilitate processing and completion, and to promote consistency with common administrative practices and quality standards; Supports departmental project activities and provides continuing technical advice and support to court personnel; Analyzes statistics, develops databases to assist in administration of programs and prepares reports on program activities; Assists in the delivery and implementation activities of new programs and initiatives; Coordinates the drafting and distribution of correspondence; Assists the public and court division personnel with problems they may encounter with Trial Court policies and procedures; Schedules meetings, maintains HR department records, and data tracking systems; Drafts standard and routine correspondence related to office and departmental policy and procedure; Provides administrative and procedural support as needed, including fielding customer service calls; Performs related duties as required. Administrative Coordinator II Duties Performs advanced service related, human resources and/or labor relations support duties; Analyzes statistics, develops new databases to assist in administration of programs and prepares reports on various administrative activities; Collects information from as needed by the labor attorneys; Compiles and organizes official employment records, responding to formal personnel and other employee related record requests; Supports a variety of more complex hiring, onboarding, benefits, and operational functions conducted by the Human Resources Department; Participates in the development of operating policies, procedures, and forms; Monitors progress of implementation activities against the implementation plan to ensure that implementation is timely completed; Identifies and recommends improvements and best practices to the HR Leadership team; Performs all of the duties of the lower level position title; and Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court. Mission: Understands, upholds, and communicates the Trial Court and Human Resources Department missions. Applied Knowledge: Demonstrates ability with MS Office and can properly support the administration of departmental polices, procedures, and initiatives in a unionized employee environment. Problem Solving: Accurately assesses common workplace problems in the Trial Court and recommends and facilitates appropriate solutions. Customer Service: Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning: Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Qualifications: These are the minimum requirements necessary to apply for the position of the Administrative Coordinator I: Associate’s Degree in business or public administration or a related field; and (3) Three or more years of experience supporting the operations of a human resources department, government office, or law office; or an equivalent combination of education and experience; Proficient in the use Microsoft Office including Excel, Access, Outlook, and PowerPoint; Ability to communicate clearly and effectively in oral and written form; Ability to handle sensitive matters on a confidential basis; High attention to detail in administrative matters; Ability to adapt quickly to changing operational circumstances; Ability to analyze problems and to develop feasible solutions; Strong interpersonal skills and the ability to work professionally with court officials, Judges, attorneys, and the general public, and to maintain effective working relationships; Ability to work on multiple projects at a time; Ability to work independently as well as part of a team; Self-motivation and a commitment to continuing professional development; and Ability to travel to court locations or events throughout the State when necessary. Administrative Coordinator II Additional Requirements: A minimum of three years of experience as an Administrative Coordinator I; Considerable knowledge of all Human Resources Department policies and procedures, and a high level of proficiency in the delivery of HR services; Ability to perform more advanced human resources, records and data management, and other administrative tasks as assigned, including written summaries based on research as required; Demonstrated ability to lead projects; Demonstrated ability to evaluate and identify more complex problems and to propose feasible solutions; and Demonstrated ability to perform duties with minimal supervision and to exercise independent judgment. Preferred Qualifications: Experience in a union environment and/or a strong interest in Labor relations Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Administrative Coordinator - Labor Relations Pay Grade: Grade 15 Starting Pay: $63,087.21 Departmental Mission Statement: The Human Resources (HR) Department partners with Trial Court management to create and maintain a talented, qualified workforce by recruiting a diverse applicant pool, by facilitating the fair merit-based selection for appointment of the most qualified candidates, by developing appropriate workforce training (in consultation with the Trial Court's Judicial Institute), by fostering positive management-employee relations, by promptly addressing workplace issues, and by developing performance based measures to ensure the continued excellence of the workforce. The HR Department will use best practices to ensure that this collaborative effort advances the mission of the Trial Court. The HR Department also provides information and assistance to all Trial Court employees on a variety of work place issues. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/trial-court-human-resources-department Notes: This full-time position is a confidential, non-union position assigned to the Trial Court Human Resources Department, 2 Center Plaza, Boston, MA. This position is currently a hybrid position (subject to change). This position will remain open until filled. Preference will be given to candidates that apply within the first 14 days Position Summary: Working within the Labor Relations Unit of the Human Resources Department of the Office of Court Management, the Administrative Coordinator supports activities related to the implementation and delivery of services and programs provided by HR Department in accordance with the Personnel Policies and Procedures Manual and Collective Bargaining Agreements. This position supports the activities of the Labor unit, performing confidential duties that support management collective bargaining, confidential employee relations matters, and documents that may pertain ongoing Trial Court hearings or litigation. An Administrative Coordinator is responsible for coordinating and communicating service activities, monitoring the progress of service requests, and recognizing and resolving problems at an early stage. The Administrative Coordinator will support the HR Department’s senior management team and their work units to deliver the highest level of customer service to Trial Court leadership, Department Heads, and all employees. The Administrative Coordinator will also support the Department’s HR administration and operations, and the gathering of information on a variety of employee related issues as assigned by the Human Resources Labor unit. Other responsibilities include establishing and maintaining systems for tracking issues, orders, and cases. The position title above the entry level performs higher-level administrative responsibilities and requires greater knowledge of policies, procedures and greater independent judgment. Employees are hired at the entry-level position title and are eligible for reclassification to the higher-level position title consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is a vacancy. ORGANIZATIONAL LEVELS: Administrative Coordinator I - This is the entry-level position title within this series. Employees support and coordinate a variety of administrative and human resources activities, and train for the next higher level. Administrative Coordinator II - This is the second level position title within this series. Employees at this level perform higher-level duties, which require greater technical knowledge, more knowledge of policies and procedures, and the ability to exercise independent judgment. Supervision Received: The Administrative Coordinator reports to the ACHRO for Labor Relations or their designee, receiving general direction and supervision in performing duties in accordance with established guidelines. Duties: Administrative Coordinator I Duties Supports the activities of the Labor unit of the Human Resources Department, performing confidential duties that support management collective bargaining, confidential employee relations matters, and documents that may pertain ongoing Trial Court hearings or litigation; Coordinates, participates, and supports a variety of administrative activities conducted by the Human Resources Department; Oversees HR Department service-related tasks to facilitate processing and completion, and to promote consistency with common administrative practices and quality standards; Supports departmental project activities and provides continuing technical advice and support to court personnel; Analyzes statistics, develops databases to assist in administration of programs and prepares reports on program activities; Assists in the delivery and implementation activities of new programs and initiatives; Coordinates the drafting and distribution of correspondence; Assists the public and court division personnel with problems they may encounter with Trial Court policies and procedures; Schedules meetings, maintains HR department records, and data tracking systems; Drafts standard and routine correspondence related to office and departmental policy and procedure; Provides administrative and procedural support as needed, including fielding customer service calls; Performs related duties as required. Administrative Coordinator II Duties Performs advanced service related, human resources and/or labor relations support duties; Analyzes statistics, develops new databases to assist in administration of programs and prepares reports on various administrative activities; Collects information from as needed by the labor attorneys; Compiles and organizes official employment records, responding to formal personnel and other employee related record requests; Supports a variety of more complex hiring, onboarding, benefits, and operational functions conducted by the Human Resources Department; Participates in the development of operating policies, procedures, and forms; Monitors progress of implementation activities against the implementation plan to ensure that implementation is timely completed; Identifies and recommends improvements and best practices to the HR Leadership team; Performs all of the duties of the lower level position title; and Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court. Mission: Understands, upholds, and communicates the Trial Court and Human Resources Department missions. Applied Knowledge: Demonstrates ability with MS Office and can properly support the administration of departmental polices, procedures, and initiatives in a unionized employee environment. Problem Solving: Accurately assesses common workplace problems in the Trial Court and recommends and facilitates appropriate solutions. Customer Service: Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning: Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Qualifications: These are the minimum requirements necessary to apply for the position of the Administrative Coordinator I: Associate’s Degree in business or public administration or a related field; and (3) Three or more years of experience supporting the operations of a human resources department, government office, or law office; or an equivalent combination of education and experience; Proficient in the use Microsoft Office including Excel, Access, Outlook, and PowerPoint; Ability to communicate clearly and effectively in oral and written form; Ability to handle sensitive matters on a confidential basis; High attention to detail in administrative matters; Ability to adapt quickly to changing operational circumstances; Ability to analyze problems and to develop feasible solutions; Strong interpersonal skills and the ability to work professionally with court officials, Judges, attorneys, and the general public, and to maintain effective working relationships; Ability to work on multiple projects at a time; Ability to work independently as well as part of a team; Self-motivation and a commitment to continuing professional development; and Ability to travel to court locations or events throughout the State when necessary. Administrative Coordinator II Additional Requirements: A minimum of three years of experience as an Administrative Coordinator I; Considerable knowledge of all Human Resources Department policies and procedures, and a high level of proficiency in the delivery of HR services; Ability to perform more advanced human resources, records and data management, and other administrative tasks as assigned, including written summaries based on research as required; Demonstrated ability to lead projects; Demonstrated ability to evaluate and identify more complex problems and to propose feasible solutions; and Demonstrated ability to perform duties with minimal supervision and to exercise independent judgment. Preferred Qualifications: Experience in a union environment and/or a strong interest in Labor relations Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Lowell, Massachusetts, United States
Title: Victim Services Coordinator - Massachusetts Probation Service - Region 3 Pay Grade: Grade 14 Starting Pay: $58,633.64 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. PROBATION SERVICES ORGANIZATIONAL PROFILE: Notes:This position covers Region 3: Middlesex & Essex County. Position Summary: The Victim Services Coordinator will work within the Massachusetts Probation Service. The Victim Services Coordinator is responsible for providing advocacy, support, notification, crisis intervention, safety planning, court accompaniment and resource referral to victims of crime in the performance of their duties. The Victim Services Coordinator will provide court accompaniment to victims of probationers who are required to appear in court. The Coordinator will create inter-agency linkages to address victims' ancillary needs in the areas of housing, safety, counseling, legal assistance, interpreter services, and government benefits as needed. The Victim Services Coordinator will enhance the delivery of victim services within the Massachusetts Probation Service. Supervision Received: The Victim Services Coordinator reports to and receives general direction from the Deputy Commissioner for Field Services or her designee. Duties: • Conduct intake and complete victim needs assessment; • Provide court accompaniment to victim and witnesses during Violation of Probation Proceedings, Detention Hearings and restitution modification hearings; • Provide notification, advocacy, crisis intervention, safety planning, resource referral and court accompaniment to court involved victims of crime; • Provide detailed information about the court process and court procedures; • Certify victims of crime to receive notification of release from an institution and/or access to CORI; • Work with allied professionals including but not limited to the Massachusetts Office for Victim Assistance, Department of Correction, Houses of Correction, Department of Criminal Justice Information Services, Department of Youth Services, Sex Offender Registry Board, Parole Board, Office of the Attorney General, District Attorney's Offices and community based agencies across the state to address various victim related needs; • Attends relevant trainings and programs for the probation department, and other state/community agencies as needed; • Compile, collect data as requested by funding agencies; • Maintain victim records in accordance with agency policy; • Participate in regular group and individual supervision; • Performs other related duties as required. Job Competencies: Ethics and Values: Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission: Understands, upholds, and communicates the Trial Court and Probation Service missions. Applied Knowledge: Uses knowledge of victim services, applicable statutes, and best practices to assist with the effective delivery of valuable services. Problem Solving: Assesses Victim Services operations or procedural issues and recommends and facilitates appropriate solutions. Explores new best practices and protocols to maintain and improve outcomes. Customer Service: Conducts oneself in a courteous and professional manner towards victims, court employees, and the public. Responsive to the needs of victims involved with probationers under supervision; Collaboration: Works with others cooperatively, accepts feedback, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared goals. Performance Measurement: Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Commitment to Diversity: Promotes an environment of cross cultural awareness and diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, linguistic and cultural backgrounds. Continuous Learning: Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Victim Services Coordinator: • Bachelor's in criminal justice, human services or related field from an accredited college or university; • Minimum of two (2) years of full time experience in providing assistance to victims of crime within a District Attorney's Office and/or state/federal criminal legal agency and/or community based agency; • Strong working knowledge of the Massachusetts Criminal Justice System and the rights and services available under the Massachusetts Victim Bill of Rights, M.G.L. 258B; • Ability to assess victim issues and identify appropriate resources and services; • Strong organizational and communication skills, including experience with sensitive matters; • Ability to work collaboratively with Trial Court Personnel, other state and federal agencies, community organizations and the general public to maintain effective working relationships; • Ability to initiate and carry out projects with a high degree of independence and sensitivity; • Ability to organize work, determine priorities, establish clear work expectations and standards, and communicate effectively orally and in writing; • Ability to analyze problems and to develop effective solutions to problems; • Working knowledge of and ability to use personal computers, including proficiency in Microsoft Office, Excel and other related programs; • Ability to work well under pressure and within limited time frames; and • Ability to travel within the Commonwealth. Preferred Qualifications: This position covers Region 3: Middlesex & Essex County. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Victim Services Coordinator - Massachusetts Probation Service - Region 3 Pay Grade: Grade 14 Starting Pay: $58,633.64 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. PROBATION SERVICES ORGANIZATIONAL PROFILE: Notes:This position covers Region 3: Middlesex & Essex County. Position Summary: The Victim Services Coordinator will work within the Massachusetts Probation Service. The Victim Services Coordinator is responsible for providing advocacy, support, notification, crisis intervention, safety planning, court accompaniment and resource referral to victims of crime in the performance of their duties. The Victim Services Coordinator will provide court accompaniment to victims of probationers who are required to appear in court. The Coordinator will create inter-agency linkages to address victims' ancillary needs in the areas of housing, safety, counseling, legal assistance, interpreter services, and government benefits as needed. The Victim Services Coordinator will enhance the delivery of victim services within the Massachusetts Probation Service. Supervision Received: The Victim Services Coordinator reports to and receives general direction from the Deputy Commissioner for Field Services or her designee. Duties: • Conduct intake and complete victim needs assessment; • Provide court accompaniment to victim and witnesses during Violation of Probation Proceedings, Detention Hearings and restitution modification hearings; • Provide notification, advocacy, crisis intervention, safety planning, resource referral and court accompaniment to court involved victims of crime; • Provide detailed information about the court process and court procedures; • Certify victims of crime to receive notification of release from an institution and/or access to CORI; • Work with allied professionals including but not limited to the Massachusetts Office for Victim Assistance, Department of Correction, Houses of Correction, Department of Criminal Justice Information Services, Department of Youth Services, Sex Offender Registry Board, Parole Board, Office of the Attorney General, District Attorney's Offices and community based agencies across the state to address various victim related needs; • Attends relevant trainings and programs for the probation department, and other state/community agencies as needed; • Compile, collect data as requested by funding agencies; • Maintain victim records in accordance with agency policy; • Participate in regular group and individual supervision; • Performs other related duties as required. Job Competencies: Ethics and Values: Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission: Understands, upholds, and communicates the Trial Court and Probation Service missions. Applied Knowledge: Uses knowledge of victim services, applicable statutes, and best practices to assist with the effective delivery of valuable services. Problem Solving: Assesses Victim Services operations or procedural issues and recommends and facilitates appropriate solutions. Explores new best practices and protocols to maintain and improve outcomes. Customer Service: Conducts oneself in a courteous and professional manner towards victims, court employees, and the public. Responsive to the needs of victims involved with probationers under supervision; Collaboration: Works with others cooperatively, accepts feedback, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared goals. Performance Measurement: Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Commitment to Diversity: Promotes an environment of cross cultural awareness and diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, linguistic and cultural backgrounds. Continuous Learning: Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Victim Services Coordinator: • Bachelor's in criminal justice, human services or related field from an accredited college or university; • Minimum of two (2) years of full time experience in providing assistance to victims of crime within a District Attorney's Office and/or state/federal criminal legal agency and/or community based agency; • Strong working knowledge of the Massachusetts Criminal Justice System and the rights and services available under the Massachusetts Victim Bill of Rights, M.G.L. 258B; • Ability to assess victim issues and identify appropriate resources and services; • Strong organizational and communication skills, including experience with sensitive matters; • Ability to work collaboratively with Trial Court Personnel, other state and federal agencies, community organizations and the general public to maintain effective working relationships; • Ability to initiate and carry out projects with a high degree of independence and sensitivity; • Ability to organize work, determine priorities, establish clear work expectations and standards, and communicate effectively orally and in writing; • Ability to analyze problems and to develop effective solutions to problems; • Working knowledge of and ability to use personal computers, including proficiency in Microsoft Office, Excel and other related programs; • Ability to work well under pressure and within limited time frames; and • Ability to travel within the Commonwealth. Preferred Qualifications: This position covers Region 3: Middlesex & Essex County. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Lawrence, Massachusetts, United States
Title: Probation Case Specialist - Essex Probate & Family Court Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: Essex Probate & Family Court is a multi-site location and may require travel and/or reassignment to the following sessions: Salem & Lawrence This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. • Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Probation Case Specialist - Essex Probate & Family Court Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: Essex Probate & Family Court is a multi-site location and may require travel and/or reassignment to the following sessions: Salem & Lawrence This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. • Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Attleboro, Massachusetts, United States
Title: Specialty Court Coordinator - Bristol County - Southeast Region Pay Grade: Grade 16 Starting Pay: $68,160.35 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position will be required to travel amongst Recovery Court sessions in Attleboro District Court & Taunton District Court. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: The Specialty Court Coordinator will support the operations of assigned specialty courts sessions, including Attleboro Recovery Court and the Taunton Recovery Court. The Coordinator will ensure program effectiveness and success, creating interagency linkages to address clients’ ancillary needs in the areas of medical, housing, employment and vocational skills planning; work with team members from treatment, community supervision, and law enforcement to ensure compliance with the 10 Key Components of Drug Courts; attend and participate in weekly Specialty Court staff meetings and sessions; and perform data collection and reporting. The Coordinator will act as a contact point between the Specialty Courts, treatment and recovery support providers, and any Specialty Court Advisory Boards and Governance Committees as directed by the participating judges. The Coordinator will prepare for weekly Specialty Court staff meetings and sessions, including preparation of the roster and tracking new referrals; will support the running of the Specialty Court session, including obtaining nondisclosure forms from parties and guests; assist with the administration of incentives; organize graduations and prepare orders and other documents necessary for efficient court functioning. The Coordinator will act as a liaison between the Specialty Court and other court departments. The Coordinator will collect and report data for any grants and seek future grant funding in compliance with Trial Court policies. The Coordinator will also collect and report data as required by the Massachusetts Probation Service. The Coordinator will act as liaison with and make referrals to programs with which the Specialty Courts interact. The Coordinator will work closely with the presiding judges and judicial staff, probation officers, and the treatment providers to ensure the efficient functioning of the Specialty Courts. Supervision Received: The Specialty Court Coordinator is an employee of the Probation Department and will operate under the direct supervision of the Chief Probation Officers, First Assistant Chief Probation Officers and Assistant Chief Probation Officers of the court locations where assigned. The Specialty Court Coordinator will also perform other duties as directed by the Chief Probation Officer and the Specialty Court Judges in accordance with the standards of the probation service and any specialized needs of the court. Duties: Acts as a contact person between the Specialty Courts and treatment and recovery support providers; Ensures program effectiveness and success, creating interagency linkages to address clients’ ancillary needs in the areas of medical, housing, employment and vocational skills planning; Collaborates with team members from treatment, community supervision, and law enforcement to ensure compliance with the 10 Key Components of Drug Courts; Monitors data collection monthly, quarterly and annually; Prepares fiscal and programmatic reporting to the funding entity; Attends and participates in weekly Specialty Court meetings and staffed sessions; Seeks grant funding as necessary; and Performs other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Drug Court and Trial Court missions. Applied Knowledge: Understands Drug Court principles and has an understanding of the training programs and professional development needs of the staff participating in Drug Court. Attention to Detail: Demonstrates an ability to manage data compiled from Drug Court operations to identify training needs as appropriate. Strategic Thinking and Planning: Utilizes the best available information to successfully plan and achieve positive future training goals and objectives of the Drug Court. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Performance Measurement: Understands the value and importance of performance measures as a basis for both individual and departmental assessments Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Specialty Court Coordinator: Master’s level degree in criminal justice, social services or related field from an accredited college or university, or law degree and 2 years of experience in the field of substance use disorder services and working with substance-involved client populations and court-involved populations; Or Bachelor’s level degree in criminal justice, social services or related field from an accredited college or university, and 4 years of experience in the field of substance use disorder services and working with substance-involved client populations and court-involved populations; Knowledge of court procedures, Considerable knowledge of procedures and policies governing court sessions; Considerable knowledge and experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in the use and solve problems; Experience with spreadsheet software such as MS Excel is preferred; Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems; Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others; Ability to make work decisions in accordance with the law, regulations and department rules; Ability to serve the public and others with business with the court in a courteous and professional manner; Ability to work professionally with Probation staff, court officials, corrections officials, clinical providers, judges other professional organizations and the general public to maintain effective working relationships; Ability to initiate and carry out projects with a high degree of independence; Ability to organize work, prioritize assignments, establish clear work expectations and standards, and communicate effectively orally and in writing; Ability to work well under pressure and within limited time frames; and Ability to travel throughout the Commonwealth. Preferred Qualifications: This position will be required to travel amongst Recovery Court sessions in Attleboro District Court & Taunton District Court. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Specialty Court Coordinator - Bristol County - Southeast Region Pay Grade: Grade 16 Starting Pay: $68,160.35 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position will be required to travel amongst Recovery Court sessions in Attleboro District Court & Taunton District Court. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: The Specialty Court Coordinator will support the operations of assigned specialty courts sessions, including Attleboro Recovery Court and the Taunton Recovery Court. The Coordinator will ensure program effectiveness and success, creating interagency linkages to address clients’ ancillary needs in the areas of medical, housing, employment and vocational skills planning; work with team members from treatment, community supervision, and law enforcement to ensure compliance with the 10 Key Components of Drug Courts; attend and participate in weekly Specialty Court staff meetings and sessions; and perform data collection and reporting. The Coordinator will act as a contact point between the Specialty Courts, treatment and recovery support providers, and any Specialty Court Advisory Boards and Governance Committees as directed by the participating judges. The Coordinator will prepare for weekly Specialty Court staff meetings and sessions, including preparation of the roster and tracking new referrals; will support the running of the Specialty Court session, including obtaining nondisclosure forms from parties and guests; assist with the administration of incentives; organize graduations and prepare orders and other documents necessary for efficient court functioning. The Coordinator will act as a liaison between the Specialty Court and other court departments. The Coordinator will collect and report data for any grants and seek future grant funding in compliance with Trial Court policies. The Coordinator will also collect and report data as required by the Massachusetts Probation Service. The Coordinator will act as liaison with and make referrals to programs with which the Specialty Courts interact. The Coordinator will work closely with the presiding judges and judicial staff, probation officers, and the treatment providers to ensure the efficient functioning of the Specialty Courts. Supervision Received: The Specialty Court Coordinator is an employee of the Probation Department and will operate under the direct supervision of the Chief Probation Officers, First Assistant Chief Probation Officers and Assistant Chief Probation Officers of the court locations where assigned. The Specialty Court Coordinator will also perform other duties as directed by the Chief Probation Officer and the Specialty Court Judges in accordance with the standards of the probation service and any specialized needs of the court. Duties: Acts as a contact person between the Specialty Courts and treatment and recovery support providers; Ensures program effectiveness and success, creating interagency linkages to address clients’ ancillary needs in the areas of medical, housing, employment and vocational skills planning; Collaborates with team members from treatment, community supervision, and law enforcement to ensure compliance with the 10 Key Components of Drug Courts; Monitors data collection monthly, quarterly and annually; Prepares fiscal and programmatic reporting to the funding entity; Attends and participates in weekly Specialty Court meetings and staffed sessions; Seeks grant funding as necessary; and Performs other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Drug Court and Trial Court missions. Applied Knowledge: Understands Drug Court principles and has an understanding of the training programs and professional development needs of the staff participating in Drug Court. Attention to Detail: Demonstrates an ability to manage data compiled from Drug Court operations to identify training needs as appropriate. Strategic Thinking and Planning: Utilizes the best available information to successfully plan and achieve positive future training goals and objectives of the Drug Court. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Performance Measurement: Understands the value and importance of performance measures as a basis for both individual and departmental assessments Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Specialty Court Coordinator: Master’s level degree in criminal justice, social services or related field from an accredited college or university, or law degree and 2 years of experience in the field of substance use disorder services and working with substance-involved client populations and court-involved populations; Or Bachelor’s level degree in criminal justice, social services or related field from an accredited college or university, and 4 years of experience in the field of substance use disorder services and working with substance-involved client populations and court-involved populations; Knowledge of court procedures, Considerable knowledge of procedures and policies governing court sessions; Considerable knowledge and experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in the use and solve problems; Experience with spreadsheet software such as MS Excel is preferred; Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems; Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others; Ability to make work decisions in accordance with the law, regulations and department rules; Ability to serve the public and others with business with the court in a courteous and professional manner; Ability to work professionally with Probation staff, court officials, corrections officials, clinical providers, judges other professional organizations and the general public to maintain effective working relationships; Ability to initiate and carry out projects with a high degree of independence; Ability to organize work, prioritize assignments, establish clear work expectations and standards, and communicate effectively orally and in writing; Ability to work well under pressure and within limited time frames; and Ability to travel throughout the Commonwealth. Preferred Qualifications: This position will be required to travel amongst Recovery Court sessions in Attleboro District Court & Taunton District Court. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Fall River, Massachusetts, United States
Title: Specialty Court Coordinator - Bristol/Plymouth County Pay Grade: Grade 16 Starting Pay: $68,160.35 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position will be required to travel amongst Recovery Court sessions in Fall River District Court & Wareham District Court. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: The Specialty Court Coordinator will support the operations of assigned specialty courts sessions, including Fall River Recovery Court and the Wareham Recovery Court. The Coordinator will ensure program effectiveness and success, creating interagency linkages to address clients’ ancillary needs in the areas of medical, housing, employment and vocational skills planning; work with team members from treatment, community supervision, and law enforcement to ensure compliance with the 10 Key Components of Drug Courts; attend and participate in weekly Specialty Court staff meetings and sessions; and perform data collection and reporting. The Coordinator will act as a contact point between the Specialty Courts, treatment and recovery support providers, and any Specialty Court Advisory Boards and Governance Committees as directed by the participating judges. The Coordinator will prepare for weekly Specialty Court staff meetings and sessions, including preparation of the roster and tracking new referrals; will support the running of the Specialty Court session, including obtaining nondisclosure forms from parties and guests; assist with the administration of incentives; organize graduations and prepare orders and other documents necessary for efficient court functioning. The Coordinator will act as a liaison between the Specialty Court and other court departments. The Coordinator will collect and report data for any grants and seek future grant funding in compliance with Trial Court policies. The Coordinator will also collect and report data as required by the Massachusetts Probation Service. The Coordinator will act as liaison with and make referrals to programs with which the Specialty Courts interact. The Coordinator will work closely with the presiding judges and judicial staff, probation officers, and the treatment providers to ensure the efficient functioning of the Specialty Courts. Supervision Received: The Specialty Court Coordinator is an employee of the Probation Department and will operate under the direct supervision of the Chief Probation Officers, First Assistant Chief Probation Officers and Assistant Chief Probation Officers of the court locations where assigned. The Specialty Court Coordinator will also perform other duties as directed by the Chief Probation Officer and the Specialty Court Judges in accordance with the standards of the probation service and any specialized needs of the court. Duties: Acts as a contact person between the Specialty Courts and treatment and recovery support providers; Ensures program effectiveness and success, creating interagency linkages to address clients’ ancillary needs in the areas of medical, housing, employment and vocational skills planning; Collaborates with team members from treatment, community supervision, and law enforcement to ensure compliance with the 10 Key Components of Drug Courts; Monitors data collection monthly, quarterly and annually; Prepares fiscal and programmatic reporting to the funding entity; Attends and participates in weekly Specialty Court meetings and staffed sessions; Seeks grant funding as necessary; and Performs other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Drug Court and Trial Court missions. Applied Knowledge: Understands Drug Court principles and has an understanding of the training programs and professional development needs of the staff participating in Drug Court. Attention to Detail: Demonstrates an ability to manage data compiled from Drug Court operations to identify training needs as appropriate. Strategic Thinking and Planning: Utilizes the best available information to successfully plan and achieve positive future training goals and objectives of the Drug Court. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Performance Measurement: Understands the value and importance of performance measures as a basis for both individual and departmental assessments Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Specialty Court Coordinator: Master’s level degree in criminal justice, social services or related field from an accredited college or university, or law degree and 2 years of experience in the field of substance use disorder services and working with substance-involved client populations and court-involved populations; Or Bachelor’s level degree in criminal justice, social services or related field from an accredited college or university, and 4 years of experience in the field of substance use disorder services and working with substance-involved client populations and court-involved populations; Knowledge of court procedures, Considerable knowledge of procedures and policies governing court sessions; Considerable knowledge and experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in the use and solve problems; Experience with spreadsheet software such as MS Excel is preferred; Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems; Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others; Ability to make work decisions in accordance with the law, regulations and department rules; Ability to serve the public and others with business with the court in a courteous and professional manner; Ability to work professionally with Probation staff, court officials, corrections officials, clinical providers, judges other professional organizations and the general public to maintain effective working relationships; Ability to initiate and carry out projects with a high degree of independence; Ability to organize work, prioritize assignments, establish clear work expectations and standards, and communicate effectively orally and in writing; Ability to work well under pressure and within limited time frames; and Ability to travel throughout the Commonwealth. Preferred Qualifications: This position will be required to travel amongst Recovery Court sessions in Fall River District Court & Wareham District Court. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Specialty Court Coordinator - Bristol/Plymouth County Pay Grade: Grade 16 Starting Pay: $68,160.35 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position will be required to travel amongst Recovery Court sessions in Fall River District Court & Wareham District Court. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: The Specialty Court Coordinator will support the operations of assigned specialty courts sessions, including Fall River Recovery Court and the Wareham Recovery Court. The Coordinator will ensure program effectiveness and success, creating interagency linkages to address clients’ ancillary needs in the areas of medical, housing, employment and vocational skills planning; work with team members from treatment, community supervision, and law enforcement to ensure compliance with the 10 Key Components of Drug Courts; attend and participate in weekly Specialty Court staff meetings and sessions; and perform data collection and reporting. The Coordinator will act as a contact point between the Specialty Courts, treatment and recovery support providers, and any Specialty Court Advisory Boards and Governance Committees as directed by the participating judges. The Coordinator will prepare for weekly Specialty Court staff meetings and sessions, including preparation of the roster and tracking new referrals; will support the running of the Specialty Court session, including obtaining nondisclosure forms from parties and guests; assist with the administration of incentives; organize graduations and prepare orders and other documents necessary for efficient court functioning. The Coordinator will act as a liaison between the Specialty Court and other court departments. The Coordinator will collect and report data for any grants and seek future grant funding in compliance with Trial Court policies. The Coordinator will also collect and report data as required by the Massachusetts Probation Service. The Coordinator will act as liaison with and make referrals to programs with which the Specialty Courts interact. The Coordinator will work closely with the presiding judges and judicial staff, probation officers, and the treatment providers to ensure the efficient functioning of the Specialty Courts. Supervision Received: The Specialty Court Coordinator is an employee of the Probation Department and will operate under the direct supervision of the Chief Probation Officers, First Assistant Chief Probation Officers and Assistant Chief Probation Officers of the court locations where assigned. The Specialty Court Coordinator will also perform other duties as directed by the Chief Probation Officer and the Specialty Court Judges in accordance with the standards of the probation service and any specialized needs of the court. Duties: Acts as a contact person between the Specialty Courts and treatment and recovery support providers; Ensures program effectiveness and success, creating interagency linkages to address clients’ ancillary needs in the areas of medical, housing, employment and vocational skills planning; Collaborates with team members from treatment, community supervision, and law enforcement to ensure compliance with the 10 Key Components of Drug Courts; Monitors data collection monthly, quarterly and annually; Prepares fiscal and programmatic reporting to the funding entity; Attends and participates in weekly Specialty Court meetings and staffed sessions; Seeks grant funding as necessary; and Performs other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Drug Court and Trial Court missions. Applied Knowledge: Understands Drug Court principles and has an understanding of the training programs and professional development needs of the staff participating in Drug Court. Attention to Detail: Demonstrates an ability to manage data compiled from Drug Court operations to identify training needs as appropriate. Strategic Thinking and Planning: Utilizes the best available information to successfully plan and achieve positive future training goals and objectives of the Drug Court. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Performance Measurement: Understands the value and importance of performance measures as a basis for both individual and departmental assessments Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Specialty Court Coordinator: Master’s level degree in criminal justice, social services or related field from an accredited college or university, or law degree and 2 years of experience in the field of substance use disorder services and working with substance-involved client populations and court-involved populations; Or Bachelor’s level degree in criminal justice, social services or related field from an accredited college or university, and 4 years of experience in the field of substance use disorder services and working with substance-involved client populations and court-involved populations; Knowledge of court procedures, Considerable knowledge of procedures and policies governing court sessions; Considerable knowledge and experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in the use and solve problems; Experience with spreadsheet software such as MS Excel is preferred; Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems; Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others; Ability to make work decisions in accordance with the law, regulations and department rules; Ability to serve the public and others with business with the court in a courteous and professional manner; Ability to work professionally with Probation staff, court officials, corrections officials, clinical providers, judges other professional organizations and the general public to maintain effective working relationships; Ability to initiate and carry out projects with a high degree of independence; Ability to organize work, prioritize assignments, establish clear work expectations and standards, and communicate effectively orally and in writing; Ability to work well under pressure and within limited time frames; and Ability to travel throughout the Commonwealth. Preferred Qualifications: This position will be required to travel amongst Recovery Court sessions in Fall River District Court & Wareham District Court. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Audio/Visual Services Manager Pay Grade: Senior Management 1 Starting Pay: $ 105,858.26 Departmental Mission Statement: Enhance access to justice through the effective use of technology. Partner with Judges and all Court Staff to use technology to speed the delivery of justice. Build a culture that values transparency, collaboration, inclusivity, and continuous improvement. ORGANIZATIONAL PROFILE: Notes: This position is designated as Management and is covered by the Personnel Policies and Procedures Manual. Compensationcommensurate with experience. You must upload a resume to your profile to be considered for this position, in addition to completing all the application steps. First consideration will be given to those applicants that apply within the first 14 days. This position is currently a hybrid position (subject to change). Position Summary: As a member of the Judiciary’s Service Delivery Team, the Audio/Visual Services Manager will be responsible for the planning, implementation, and operation of digital services across all court locations. The A/V Services Manager will lead a team dedicated to supporting A/V services within courtrooms as well as digital signage within all courthouses. The A/V Services Manager collaborates closely with A/V architects, implementation vendors, and key stakeholders to design, pilot, and implement next-generation A/V courtrooms across 500 courtrooms and digital signage across 94 courthouses. Supervision Received: The Audio/Visual Services Manager reports to the Deputy Chief Information Officer for Service Delivery and receives general direction in performing duties in accordance with established guidelines. Major Duties: • Provide leadership and manage the work activities of direct reports in the area of production support for audio/visual technology, including the implementation of new solutions and enhancement of existing system. • Support the DCIO of Service Delivery in the development of operating budget, annual team goals and in creating a culture of collaboration, continuous learning, and development • Collaborate with business and key IT stakeholders to plan, prioritize, and schedule implementation of new solutions or repairs, while providing direction and guidance to the staff • Accountable for availability and performance of the audio/visual solutions, including overseeing the resolution of service impacting incidents and having ownership of the problem management process • Drives stakeholder satisfaction by delivering quality solutions, reliable support, planned change management, and open communication • Partner with leaders of other IT disciplines to ensure proposed solutions align with information, technology, infrastructure, business, and security architecture. • Leverage a mix of resources, including staff, contractors, vendors and business users, to deliver consistent results • Provide oversight in standards and best practices adherence through reviews of project work, including detailed technical specifications and documentation • Partner closely with vendors to understand and impact product roadmaps, define processes, and to leverage their expertise • Perform ongoing analysis to identify opportunities that increase efficiency and quality of service. • Address requests for technical application services from internal stakeholders and estimate required resources. Negotiate project priorities, functionality, and delivery dates. Resolve issues of competing demands from multiple departments. • Direct and guide the Audio/Visual Team in accordance with Mass Court policies and procedures. Coach, mentor, and develop direct reports. • Proactively identify opportunities for system improvement, cost savings, process improvement, and training. • Perform related duties as required. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Judicial Branch. Mission: Understands, upholds, and communicates the Judicial Branch and Information Services missions. Applied Knowledge: Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions Continuous Learning: Demonstrates a commitment to continuously improve their knowledge of fast-changing computer programs, hardware and software through professional development. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds. Customer Service: Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary. Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Problem-Solving: Accurately assesses workplace problems in JISD and recommends and facilitates appropriate solutions. Minimum Requirements: Minimum Requirements/Qualifications • Bachelor’s Degree from an accredited college or university and (6) six years of applicable technology delivery work experience; (4) years of which must be managing or directly providing A/V production support services; Equivalent combinations of education and/or relevant experience will be considered for meeting the minimum qualifications. • Demonstrated supervisory ability is strongly preferred; Additional Qualifications and Skills • Strong vendor management skills • Experience with courtroom technologies , FTR is preferred • Strong management skills, including demonstrated ability to build a comprehensive team and develop individual staff competencies. • Demonstrated experience providing expert advice and counsel in a respectful manner to all levels of the organization. • Strong project management skills, the ability to plan, manage and maintain a complex, organization wide program over the longer term. • Strong listening skills and ability to understand the user perspective while designing solutions that follow organizational policies. • Demonstrated experience developing and implementing technical education and awareness programs and strategies . • Ability to adapt to a fast-moving technology landscape and keep pace with the latest thinking and new technologies. • Excellent understanding of technology and ability to translate complex concepts and terms into language understandable by non-technical individuals. • Familiarity with ticketing system such as Kace or ServiceNow . • Ability to manage multiple projects under strict timelines in a demanding and dynamic environment while meeting overall objectives. • Detail oriented focus on quality work product, with a strong attention to detail including the commitment to proofread for accuracy. • Excellent collaboration and communication skills. • Ability to travel to work sites and to assist at emergencies and/or events as needed. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Audio/Visual Services Manager Pay Grade: Senior Management 1 Starting Pay: $ 105,858.26 Departmental Mission Statement: Enhance access to justice through the effective use of technology. Partner with Judges and all Court Staff to use technology to speed the delivery of justice. Build a culture that values transparency, collaboration, inclusivity, and continuous improvement. ORGANIZATIONAL PROFILE: Notes: This position is designated as Management and is covered by the Personnel Policies and Procedures Manual. Compensationcommensurate with experience. You must upload a resume to your profile to be considered for this position, in addition to completing all the application steps. First consideration will be given to those applicants that apply within the first 14 days. This position is currently a hybrid position (subject to change). Position Summary: As a member of the Judiciary’s Service Delivery Team, the Audio/Visual Services Manager will be responsible for the planning, implementation, and operation of digital services across all court locations. The A/V Services Manager will lead a team dedicated to supporting A/V services within courtrooms as well as digital signage within all courthouses. The A/V Services Manager collaborates closely with A/V architects, implementation vendors, and key stakeholders to design, pilot, and implement next-generation A/V courtrooms across 500 courtrooms and digital signage across 94 courthouses. Supervision Received: The Audio/Visual Services Manager reports to the Deputy Chief Information Officer for Service Delivery and receives general direction in performing duties in accordance with established guidelines. Major Duties: • Provide leadership and manage the work activities of direct reports in the area of production support for audio/visual technology, including the implementation of new solutions and enhancement of existing system. • Support the DCIO of Service Delivery in the development of operating budget, annual team goals and in creating a culture of collaboration, continuous learning, and development • Collaborate with business and key IT stakeholders to plan, prioritize, and schedule implementation of new solutions or repairs, while providing direction and guidance to the staff • Accountable for availability and performance of the audio/visual solutions, including overseeing the resolution of service impacting incidents and having ownership of the problem management process • Drives stakeholder satisfaction by delivering quality solutions, reliable support, planned change management, and open communication • Partner with leaders of other IT disciplines to ensure proposed solutions align with information, technology, infrastructure, business, and security architecture. • Leverage a mix of resources, including staff, contractors, vendors and business users, to deliver consistent results • Provide oversight in standards and best practices adherence through reviews of project work, including detailed technical specifications and documentation • Partner closely with vendors to understand and impact product roadmaps, define processes, and to leverage their expertise • Perform ongoing analysis to identify opportunities that increase efficiency and quality of service. • Address requests for technical application services from internal stakeholders and estimate required resources. Negotiate project priorities, functionality, and delivery dates. Resolve issues of competing demands from multiple departments. • Direct and guide the Audio/Visual Team in accordance with Mass Court policies and procedures. Coach, mentor, and develop direct reports. • Proactively identify opportunities for system improvement, cost savings, process improvement, and training. • Perform related duties as required. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Judicial Branch. Mission: Understands, upholds, and communicates the Judicial Branch and Information Services missions. Applied Knowledge: Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions Continuous Learning: Demonstrates a commitment to continuously improve their knowledge of fast-changing computer programs, hardware and software through professional development. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds. Customer Service: Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary. Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Problem-Solving: Accurately assesses workplace problems in JISD and recommends and facilitates appropriate solutions. Minimum Requirements: Minimum Requirements/Qualifications • Bachelor’s Degree from an accredited college or university and (6) six years of applicable technology delivery work experience; (4) years of which must be managing or directly providing A/V production support services; Equivalent combinations of education and/or relevant experience will be considered for meeting the minimum qualifications. • Demonstrated supervisory ability is strongly preferred; Additional Qualifications and Skills • Strong vendor management skills • Experience with courtroom technologies , FTR is preferred • Strong management skills, including demonstrated ability to build a comprehensive team and develop individual staff competencies. • Demonstrated experience providing expert advice and counsel in a respectful manner to all levels of the organization. • Strong project management skills, the ability to plan, manage and maintain a complex, organization wide program over the longer term. • Strong listening skills and ability to understand the user perspective while designing solutions that follow organizational policies. • Demonstrated experience developing and implementing technical education and awareness programs and strategies . • Ability to adapt to a fast-moving technology landscape and keep pace with the latest thinking and new technologies. • Excellent understanding of technology and ability to translate complex concepts and terms into language understandable by non-technical individuals. • Familiarity with ticketing system such as Kace or ServiceNow . • Ability to manage multiple projects under strict timelines in a demanding and dynamic environment while meeting overall objectives. • Detail oriented focus on quality work product, with a strong attention to detail including the commitment to proofread for accuracy. • Excellent collaboration and communication skills. • Ability to travel to work sites and to assist at emergencies and/or events as needed. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Field Coordinator - Superior Court Department Pay Grade: Management Starting Pay: $88,695.37 Departmental Mission Statement: The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/superior-court Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Some travel is required throughout the Commonwealth of Massachusetts. Position Summary: The Field Coordinator for the Superior Court Department is responsible for assisting in the training and operation of the MassCourts case management system, gathering and analysis of statistical data, preparing and generating reports, conducting research, providing technical assistance, improving court procedures, and facilitating communication between the Administrative Office, the Superior Courts, and the Trial Court. The Field Coordinator contributes to Departmental goals and objectives, including the expedition and timeliness in the disposition of cases. The Field Coordinator participates in special projects and is also responsible for assisting in the implementation of various case management initiatives and best practices in the Superior Court Department. SUPERVISION RECEIVED : Receives direction from the Departmental Chief Justice, the Deputy Court Administrator, and/or their designee. Duties: Field Coordinator Duties : Assists in the training and implementation of case management systems, including MassCourts; Works with Superior Court personnel in the ongoing use of the MassCourts electronic case management system that supports the effective integration of uniform procedural processes; Assists in performing studies and operational analysis of local court practices; Responsible for the timely and accurate collection, maintenance, analysis and reporting of statistical data, including the use of electronic data systems, to insure compliance with the goals of expedition and timeliness in the disposition of cases; Uses analytical skills to identify case management best practices and recommends benchmarks for establishing lines of accountability for case processing and ensuring that communication within these lines is consistent, timely, accurate and efficient; Collects and facilitates the transfer of effective operational practices for use in the Superior Court Department; Assists in identifying management issues and develops practical solutions; Facilitates communications, information, and collaboration between the Superior Courts, its Administrative Office, and the Trial Court; Assists in the implementation of new Trial Court and departmental practices and procedures; Work is evaluated for professional soundness, conformity to policy, and achievement of objectives. Performs duties that require considerable judgment and discretion; and Performs related work as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge andunderstanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission Understands, upholds, and communicates the Superior Court Department mission. Applied Knowledge Ability to assist in the implementation of management reporting tools for purpose of evaluating case management activities and initiatives utilizing an electronic database. Problem Solving Accurately can assesses operational and administrative problems in the Superior Court Department and develop feasible solutions. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Responsive to court operational needs. Collaboration Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communications Excellent oral and written communication skills. Ability to establish and maintain effective working relationships with court officials, judges, employees, and government agency employees. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Field Coordinator: Minimum requirement of a B.A. or B.S. or an equivalent combination of education and experience demonstrating an understanding of case management principles and knowledge of the Massachusetts Judiciary; Knowledge of electronic case management systems, automation technology, and related software; Knowledge of organizational resources and techniques; Knowledge of the Massachusetts Judiciary and applicable laws, rules and procedures relating to the Superior Court Department is preferred; Good interpersonal skills including the ability to work effectively with justices, other court officials and court personnel at all levels of the court system; Ability to create statistical and analytical reports; Ability to communicate effectively orally and in writing; Ability to analyze problems and develop practical solutions; Ability to work independently; and Ability and willingness to travel as needed. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Field Coordinator - Superior Court Department Pay Grade: Management Starting Pay: $88,695.37 Departmental Mission Statement: The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/superior-court Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Some travel is required throughout the Commonwealth of Massachusetts. Position Summary: The Field Coordinator for the Superior Court Department is responsible for assisting in the training and operation of the MassCourts case management system, gathering and analysis of statistical data, preparing and generating reports, conducting research, providing technical assistance, improving court procedures, and facilitating communication between the Administrative Office, the Superior Courts, and the Trial Court. The Field Coordinator contributes to Departmental goals and objectives, including the expedition and timeliness in the disposition of cases. The Field Coordinator participates in special projects and is also responsible for assisting in the implementation of various case management initiatives and best practices in the Superior Court Department. SUPERVISION RECEIVED : Receives direction from the Departmental Chief Justice, the Deputy Court Administrator, and/or their designee. Duties: Field Coordinator Duties : Assists in the training and implementation of case management systems, including MassCourts; Works with Superior Court personnel in the ongoing use of the MassCourts electronic case management system that supports the effective integration of uniform procedural processes; Assists in performing studies and operational analysis of local court practices; Responsible for the timely and accurate collection, maintenance, analysis and reporting of statistical data, including the use of electronic data systems, to insure compliance with the goals of expedition and timeliness in the disposition of cases; Uses analytical skills to identify case management best practices and recommends benchmarks for establishing lines of accountability for case processing and ensuring that communication within these lines is consistent, timely, accurate and efficient; Collects and facilitates the transfer of effective operational practices for use in the Superior Court Department; Assists in identifying management issues and develops practical solutions; Facilitates communications, information, and collaboration between the Superior Courts, its Administrative Office, and the Trial Court; Assists in the implementation of new Trial Court and departmental practices and procedures; Work is evaluated for professional soundness, conformity to policy, and achievement of objectives. Performs duties that require considerable judgment and discretion; and Performs related work as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge andunderstanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission Understands, upholds, and communicates the Superior Court Department mission. Applied Knowledge Ability to assist in the implementation of management reporting tools for purpose of evaluating case management activities and initiatives utilizing an electronic database. Problem Solving Accurately can assesses operational and administrative problems in the Superior Court Department and develop feasible solutions. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Responsive to court operational needs. Collaboration Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communications Excellent oral and written communication skills. Ability to establish and maintain effective working relationships with court officials, judges, employees, and government agency employees. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Field Coordinator: Minimum requirement of a B.A. or B.S. or an equivalent combination of education and experience demonstrating an understanding of case management principles and knowledge of the Massachusetts Judiciary; Knowledge of electronic case management systems, automation technology, and related software; Knowledge of organizational resources and techniques; Knowledge of the Massachusetts Judiciary and applicable laws, rules and procedures relating to the Superior Court Department is preferred; Good interpersonal skills including the ability to work effectively with justices, other court officials and court personnel at all levels of the court system; Ability to create statistical and analytical reports; Ability to communicate effectively orally and in writing; Ability to analyze problems and develop practical solutions; Ability to work independently; and Ability and willingness to travel as needed. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Specialist-Land Court Pay Grade: Grade 7 Starting Pay: $41,480.46/Yr. Departmental Mission Statement: The Land Court’s mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. LAND COURT ORGANIZATIONAL PROFILE Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position is located at: 3 Pemberton Square Boston, MA 02108 Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of Recorder, a Clerk-Magistrate, a Register of Probate, or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry-level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry-level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry-level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second-level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Major Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Case Specialist-Land Court Pay Grade: Grade 7 Starting Pay: $41,480.46/Yr. Departmental Mission Statement: The Land Court’s mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. LAND COURT ORGANIZATIONAL PROFILE Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position is located at: 3 Pemberton Square Boston, MA 02108 Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of Recorder, a Clerk-Magistrate, a Register of Probate, or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry-level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry-level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry-level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second-level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Major Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Boston Municipal Court Summer Intern At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. The salary is $24.00 per hour up to 37.5-hour workweek Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with the commitment to restoring the human spirit through correction, education, respect and compassion. Position Summary: The intern, under the supervision and guidance of the Administrative Office of the Boston Municipal Court, will work on a variety of assignments that will involve legal research and writing to support the judges of all eight Divisions of the Boston Municipal Court. The intern should be able to provide a broad range of skilled and confidential legal support. In addition, the Boston Municipal Court Administrative Office may assign the intern responsibility for longer term projects. Because the Administrative Office provides support to the Court's eight divisions, the intern may be called upon to accompany travel to the individual courthouses if/when the need arises. The intern’s daily duties may include, but are not limited to, the following: Position Duties: • Research legal issues and questions and assists in the writing of draft decisions and legal memoranda on civil, criminal, and administrative matters; • Delivers all legal documents and related work product in a timely and high-quality fashion, meeting deadlines and demonstrating continuous improvement; • Performs special projects as assigned; and • Performs related duties and required. Minimum Requirements: • Working towards a Juris Doctor degree from an accredited law school; • Rising 2L or 3L with prior legal experience preferred; • Excellent writing, communication, and legal research skills; • Ability to produce high quality work product while meeting deadlines; • Abilities that demonstrate a history of continuous improvement; • Knowledge of and ability to use computer software such as MS Office, including word processing and search engines such as LexisNexis and Westlaw; • Knowledge of the Massachusetts judicial system and state law; • Knowledge of applicable court jurisdiction and court procedures; • Knowledge of trial, hearing and administrative procedures; • Ability to analyze legal issues and identify relevant case opinions and court policies; • Ability to prepare legal memoranda and other documents; • Ability to work independently and to establish work priorities; • Ability to deal effectively with justices and other court officials; • Ability to handle sensitive matters on a confidential basis; and • Ability to travel to the eight divisions of the Boston Municipal Court Department. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Boston Municipal Court Summer Intern At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. The salary is $24.00 per hour up to 37.5-hour workweek Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with the commitment to restoring the human spirit through correction, education, respect and compassion. Position Summary: The intern, under the supervision and guidance of the Administrative Office of the Boston Municipal Court, will work on a variety of assignments that will involve legal research and writing to support the judges of all eight Divisions of the Boston Municipal Court. The intern should be able to provide a broad range of skilled and confidential legal support. In addition, the Boston Municipal Court Administrative Office may assign the intern responsibility for longer term projects. Because the Administrative Office provides support to the Court's eight divisions, the intern may be called upon to accompany travel to the individual courthouses if/when the need arises. The intern’s daily duties may include, but are not limited to, the following: Position Duties: • Research legal issues and questions and assists in the writing of draft decisions and legal memoranda on civil, criminal, and administrative matters; • Delivers all legal documents and related work product in a timely and high-quality fashion, meeting deadlines and demonstrating continuous improvement; • Performs special projects as assigned; and • Performs related duties and required. Minimum Requirements: • Working towards a Juris Doctor degree from an accredited law school; • Rising 2L or 3L with prior legal experience preferred; • Excellent writing, communication, and legal research skills; • Ability to produce high quality work product while meeting deadlines; • Abilities that demonstrate a history of continuous improvement; • Knowledge of and ability to use computer software such as MS Office, including word processing and search engines such as LexisNexis and Westlaw; • Knowledge of the Massachusetts judicial system and state law; • Knowledge of applicable court jurisdiction and court procedures; • Knowledge of trial, hearing and administrative procedures; • Ability to analyze legal issues and identify relevant case opinions and court policies; • Ability to prepare legal memoranda and other documents; • Ability to work independently and to establish work priorities; • Ability to deal effectively with justices and other court officials; • Ability to handle sensitive matters on a confidential basis; and • Ability to travel to the eight divisions of the Boston Municipal Court Department. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Communications Office Summer Intern At the Trial Court, our mission is Justice with Dignity and Speed. This is an amazing opportunity to see justice at work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. Please complete the online application and upload a current resume and a short writing sample (1-2 pgs. max). Additionally, you may include an example of graphic design and/or video work, if available. Department Mission Statement: The Executive Office of the Trial Court is led by the Chief Justice of the Trial Court and the Court Administrator and oversees judicial and court operations, including the Office of Court Management. The Executive Office works collaboratively with the seven Trial Court Departments and Commissioners of Probation and Jury to develop and implement policies and initiatives that promote an environment of continuous improvement and ensure the most effective use of resources to allow the delivery of quality justice. The Executive Office also oversees the development and implementation of strategic planning for the Trial Court. Position Summary: The intern will work in the Executive Office of the Trial Court, which is led by the Chief Justice and Court Administrator, to support employee communication to 6,500 judges and staff, as well as some external outreach efforts. A variety of interesting assignments will be coordinated and supervised by the Trial Court’s Communications team on content creation, social media, and special projects and events. The intern may accompany Communications staff to special events across the Commonwealth if the need arises. The intern will have mentor opportunities working with the Communication team. The intern’s daily duties may include, but are not limited to, the following: Assist in developing and executing communications plans and projects for the Trial Court in coordination with the Communications team, court leaders, and operations and planning teams to support court system organizational goals. Assist in preparing and promoting a variety of internal and public-facing content, including articles for the Trial Court’s internal website and monthly newsletter, leadership messages, annual report, PowerPoint presentations, etc. Research and create written and visual (including video) content for social media posts (evergreen content for Twitter and Facebook). Support projects, special initiatives, and functions as needed. Position Requirements: Working towards a bachelor’s degree (or graduate degree, etc.) from an accredited college or university Excellent verbal and written communications skills Experience with written, oral, and electronic communications methods and channels Knowledge of Microsoft Office, Adobe, and other computer software programs Visual design skills and experience with graphic design software such as Illustrator and InDesign a plus Proficiency in video editing software a plus Ability to analyze and solve problems Strong interpersonal skills Ability to work independently and part of a team Adaptable and willing to learn new skills Notes: This position will work a hybrid schedule, subject to change. This position will work a part time schedule. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Communications Office Summer Intern At the Trial Court, our mission is Justice with Dignity and Speed. This is an amazing opportunity to see justice at work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. Please complete the online application and upload a current resume and a short writing sample (1-2 pgs. max). Additionally, you may include an example of graphic design and/or video work, if available. Department Mission Statement: The Executive Office of the Trial Court is led by the Chief Justice of the Trial Court and the Court Administrator and oversees judicial and court operations, including the Office of Court Management. The Executive Office works collaboratively with the seven Trial Court Departments and Commissioners of Probation and Jury to develop and implement policies and initiatives that promote an environment of continuous improvement and ensure the most effective use of resources to allow the delivery of quality justice. The Executive Office also oversees the development and implementation of strategic planning for the Trial Court. Position Summary: The intern will work in the Executive Office of the Trial Court, which is led by the Chief Justice and Court Administrator, to support employee communication to 6,500 judges and staff, as well as some external outreach efforts. A variety of interesting assignments will be coordinated and supervised by the Trial Court’s Communications team on content creation, social media, and special projects and events. The intern may accompany Communications staff to special events across the Commonwealth if the need arises. The intern will have mentor opportunities working with the Communication team. The intern’s daily duties may include, but are not limited to, the following: Assist in developing and executing communications plans and projects for the Trial Court in coordination with the Communications team, court leaders, and operations and planning teams to support court system organizational goals. Assist in preparing and promoting a variety of internal and public-facing content, including articles for the Trial Court’s internal website and monthly newsletter, leadership messages, annual report, PowerPoint presentations, etc. Research and create written and visual (including video) content for social media posts (evergreen content for Twitter and Facebook). Support projects, special initiatives, and functions as needed. Position Requirements: Working towards a bachelor’s degree (or graduate degree, etc.) from an accredited college or university Excellent verbal and written communications skills Experience with written, oral, and electronic communications methods and channels Knowledge of Microsoft Office, Adobe, and other computer software programs Visual design skills and experience with graphic design software such as Illustrator and InDesign a plus Proficiency in video editing software a plus Ability to analyze and solve problems Strong interpersonal skills Ability to work independently and part of a team Adaptable and willing to learn new skills Notes: This position will work a hybrid schedule, subject to change. This position will work a part time schedule. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Office of Workplace Rights & Compliance Summer Intern At the Trial Court, the mission is Justice with Speed and Dignity. This is an amazing opportunity to see justice at work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. Please complete the online application and upload a current resume. The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionalsutilizing best practices in a manner that inspires public trust and confidence. Department Mission Statement: The mission of the Judicial Institute is to provide coordinated educational services, skills training, and professional development for judicial and non-judicial personnel of the Massachusetts Trial Court. Organizational Profile: https://www.mass.gov/orgs/executive-office-of-the-trial-court-judicial-institute Notes : This position will be full time. This position offers a hybrid schedule, subject to change. Position Summary: Working within OWRC of the Executive Office of the Trial Court, we are seeking a personable and highly motivated individual that wants actual hands-on experience. The intern, under the supervision and guidance of the Director of the OWRC, will work on a variety of day-to-day tasks that will involve administrative support and data management. The intern’s daily duties may include, but are not limited to, the following: Cover for Project Coordinator/OWRC Specialists Answer Helpline calls and take notes Assist with scheduling training/taking attendance Assist with updating our cases spreadsheet & ADA Coordinators’ list Update list of contact sheet/reach out to other court departments as needed Assist with preparing Training PowerPoints Assist with interviews and other investigatory processes Do some guided research into recent cases of civil rights discrimination Overall, assist OWRC Director/Managers as needed Position Requirements: Working towards a bachelor’s degree (or high school diploma, or graduate degree, etc.) from an accredited college or university Working towards a bachelor’s degree from an accredited college or university Excellent verbal and written communications skills Ability to analyze and solve problems Strong interpersonal Skills Ability to work independently and part of a team Adaptable and willing to learn new skills Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Office of Workplace Rights & Compliance Summer Intern At the Trial Court, the mission is Justice with Speed and Dignity. This is an amazing opportunity to see justice at work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. Please complete the online application and upload a current resume. The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionalsutilizing best practices in a manner that inspires public trust and confidence. Department Mission Statement: The mission of the Judicial Institute is to provide coordinated educational services, skills training, and professional development for judicial and non-judicial personnel of the Massachusetts Trial Court. Organizational Profile: https://www.mass.gov/orgs/executive-office-of-the-trial-court-judicial-institute Notes : This position will be full time. This position offers a hybrid schedule, subject to change. Position Summary: Working within OWRC of the Executive Office of the Trial Court, we are seeking a personable and highly motivated individual that wants actual hands-on experience. The intern, under the supervision and guidance of the Director of the OWRC, will work on a variety of day-to-day tasks that will involve administrative support and data management. The intern’s daily duties may include, but are not limited to, the following: Cover for Project Coordinator/OWRC Specialists Answer Helpline calls and take notes Assist with scheduling training/taking attendance Assist with updating our cases spreadsheet & ADA Coordinators’ list Update list of contact sheet/reach out to other court departments as needed Assist with preparing Training PowerPoints Assist with interviews and other investigatory processes Do some guided research into recent cases of civil rights discrimination Overall, assist OWRC Director/Managers as needed Position Requirements: Working towards a bachelor’s degree (or high school diploma, or graduate degree, etc.) from an accredited college or university Working towards a bachelor’s degree from an accredited college or university Excellent verbal and written communications skills Ability to analyze and solve problems Strong interpersonal Skills Ability to work independently and part of a team Adaptable and willing to learn new skills Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Worcester, Massachusetts, United States
Title: Child Support Processing Clerk Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: To deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to resolve family and probate legal matters and to and assist and protect all individuals, families, and children in an impartial and respectful manner. Probate and Family Court Organization Profile This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the establishment and enforcement of court orders pertaining to divorce, separation and paternity matters involving minor children within the Probate and Family Court Department. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry-level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry-level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry-level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Child Support Processing Clerk I - This is the entry-level position title within this series. Employees at this level are expected to perform a variety of simple to moderately complex duties requiring knowledge of specific court procedures and general awareness of laws that determine those procedures. Child Support Processing Clerk II - This is the second-level position title within this series. Employees at this second level are expected to perform more complex and responsible case processing functions requiring advanced knowledge of specific court procedures and general awareness of laws that determine those procedures. This series requires the ability to perform those duties with limited supervision and the exercise of more independent judgment. Duties: Child Support Processing Clerk I Duties: Performs general intake case duties including receiving court papers and documents from the Department of Revenue and other parties. Checks index for new cases assigns docket numbers and prepares index and docket sheets. Dockets all complaints, judgments, orders, income assignments, and actions taken by the Court on the hearing date. Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel, and the general public. Distributes the Child Support Case Intake Form and Child Support Enforcement Services Application Form to parties in child support matters. Responds to routine requests for information concerning cases, scheduling, and court procedures. Performs other duties as the needs of the Court require. Child Support Processing Clerk II Additional Duties: Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining to process required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies, and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. Assists in the training of new employees and in the ongoing training of other employees in child support matters. Responds to unusual and complicated requests for information concerning cases, scheduling and court procedures. May serve as a "floating processing clerk" who is able to perform complex case processing functions related to child support orders in different work units within the office as required. Performs all of the duties of the lower level within this series and other duties as the needs of the court require. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Child Support Processing Clerk: Child Support Processing Clerk I Requirements Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Child Support Processing Clerk II Additional Requirements: A minimum of two years of experience as a Child Support Processing Clerk I. Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to child support cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court-used automated case management systems. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. Demonstrated ability to exercise more independent judgment when appropriate. Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. demonstrated ability to function as a resource person. Demonstrated ability to train employees. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Child Support Processing Clerk Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: To deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to resolve family and probate legal matters and to and assist and protect all individuals, families, and children in an impartial and respectful manner. Probate and Family Court Organization Profile This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the establishment and enforcement of court orders pertaining to divorce, separation and paternity matters involving minor children within the Probate and Family Court Department. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry-level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry-level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry-level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Child Support Processing Clerk I - This is the entry-level position title within this series. Employees at this level are expected to perform a variety of simple to moderately complex duties requiring knowledge of specific court procedures and general awareness of laws that determine those procedures. Child Support Processing Clerk II - This is the second-level position title within this series. Employees at this second level are expected to perform more complex and responsible case processing functions requiring advanced knowledge of specific court procedures and general awareness of laws that determine those procedures. This series requires the ability to perform those duties with limited supervision and the exercise of more independent judgment. Duties: Child Support Processing Clerk I Duties: Performs general intake case duties including receiving court papers and documents from the Department of Revenue and other parties. Checks index for new cases assigns docket numbers and prepares index and docket sheets. Dockets all complaints, judgments, orders, income assignments, and actions taken by the Court on the hearing date. Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel, and the general public. Distributes the Child Support Case Intake Form and Child Support Enforcement Services Application Form to parties in child support matters. Responds to routine requests for information concerning cases, scheduling, and court procedures. Performs other duties as the needs of the Court require. Child Support Processing Clerk II Additional Duties: Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining to process required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies, and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. Assists in the training of new employees and in the ongoing training of other employees in child support matters. Responds to unusual and complicated requests for information concerning cases, scheduling and court procedures. May serve as a "floating processing clerk" who is able to perform complex case processing functions related to child support orders in different work units within the office as required. Performs all of the duties of the lower level within this series and other duties as the needs of the court require. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Child Support Processing Clerk: Child Support Processing Clerk I Requirements Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Child Support Processing Clerk II Additional Requirements: A minimum of two years of experience as a Child Support Processing Clerk I. Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to child support cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court-used automated case management systems. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. Demonstrated ability to exercise more independent judgment when appropriate. Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. demonstrated ability to function as a resource person. Demonstrated ability to train employees. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Worcester, Massachusetts, United States
Title: Case Specialist Series Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Case Specialist Series Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Research Attorney Pay Grade: Grade 18 Starting Pay:$ 80,071.49 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. In addition to equity jurisdiction, the Probate and Family Court also has jurisdiction over wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court PLEASE NOTE: This posting will be used to fill multiple Research Attorney positions within the Administrative Office of the Probate & Family Court. This position currently offers a hybrid work schedule. This posting will remain open until filled, however, preference will be given to candidates that applied during the initial 14 day posting period. All applicants must submit their resume, in PDF format, with the online application. Letters of recommendation are not requested or required. Applicants selected for interviews will be required to submit a writing sample based on a writing prompt provided by the Probate and Family Court. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: The Research Attorney is a professional position within the Probate and Family Court. This position involves: • analyzing and researching legal issues and questions for the justices of the Probate and Family Court and the Administrative Office, and • Preparing legal memoranda, drafting judicial decisions and other documents. An employee is hired at the Research Attorney I level and is eligible for reclassification to the Research Attorney II level upon meeting the requirements of that level. The position title reverts to the entry level Research Attorney I position when there is a vacancy. ORGANIZATIONAL LEVELS: Research Attorney I: This is the entry level position title within this series. An employee is expected to perform the full range of legal duties of this position and to train for the next higher level. Research Attorney II: This is the second level position title within this series. An employee is expected to perform more complex and varied duties which require more knowledge of case law, statutes, rules, and court policies and procedures. SUPERVISION RECEIVED: Research Attorneys work directly with the judges and Administrative Office staff, and under the supervision of the Manager of Legal Research Services, the Managing Attorney, and the Chief Justice. Duties: Research Attorney I Duties: •Research legal issues and questions, and assist in preparing well-written and error-free legal research memoranda and drafting findings of fact, conclusions of law, rationales, judgments and memoranda of decision, particularly in complex cases; • Assist in the training, administration, and oversight of law clerks and interns; • Confer with and advise judges and Administrative Office staff on legal issues; • Assist in preparing materials for committees, meetings, and judicial conferences; • Accurately and timely perform all required administrative tasks; • Travel to courthouses as required; and • Perform related duties as required. Research Attorney II Duties: • Regularly research complex or novel issues or arguments of law and prepare memoranda; • Regularly assist in the training, administration and oversight of law clerks and interns; • Perform special projects as assigned; and • Perform all of the duties of the lower level title as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Probate and Family Court Department and the Trial Court. Mission: Understands, upholds, and communicates the Trial Court and Probate and Family Court missions. Applied Knowledge: Understanding of legal research, preparing legal memoranda and other documents, contributing to the development and implementation of court rules and policies. Problem Solving: Accurately identifies and addresses legal issues within the department and initiates corrective action. Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through professional development. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service: Fosters a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Research Attorney: Research Attorney I Requirements: • Juris Doctor degree from an accredited law school; • Membership in the Massachusetts Bar; • 2 years of post-law school, professional legal work experience; • Prior post-graduate judicial clerkship, particularly in the Probate and Family Court Department, is preferred; • Excellent legal writing and communication skills; • Excellent legal research and analytical skills, using both online and book resources; • Ability to assist in the training, administration and oversight of law clerks and interns; • Experience and knowledge in the use of personal computers, including word processing programs such as Microsoft Word and legal research services such as Lexis or Westlaw; • Demonstrated ability to follow written and oral instructions; • Demonstrated ability to manage, prioritize, and complete simultaneous assignments; • Demonstrated ability to work well independently while maintaining productivity and demonstrating good judgment; • Demonstrated ability to meet deadlines and otherwise complete assignments in a timely manner; • Demonstrated ability to work well with others in a professional setting, including judges, managers, court staff, and law clerks; and • Willingness and ability to travel to courthouses as required. Research Attorney II Requirements • A minimum of four years of experience as a Research Attorney I; • Considerable knowledge of the Massachusetts judicial system and court policies, procedures and practices; • Demonstrated ability to analyze and research complex legal issues; • Demonstrated ability to assist in the training, administration and oversight of law clerks and interns; and • Demonstrated ability to analyze administrative concerns and to develop feasible solutions. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Research Attorney Pay Grade: Grade 18 Starting Pay:$ 80,071.49 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. In addition to equity jurisdiction, the Probate and Family Court also has jurisdiction over wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court PLEASE NOTE: This posting will be used to fill multiple Research Attorney positions within the Administrative Office of the Probate & Family Court. This position currently offers a hybrid work schedule. This posting will remain open until filled, however, preference will be given to candidates that applied during the initial 14 day posting period. All applicants must submit their resume, in PDF format, with the online application. Letters of recommendation are not requested or required. Applicants selected for interviews will be required to submit a writing sample based on a writing prompt provided by the Probate and Family Court. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: The Research Attorney is a professional position within the Probate and Family Court. This position involves: • analyzing and researching legal issues and questions for the justices of the Probate and Family Court and the Administrative Office, and • Preparing legal memoranda, drafting judicial decisions and other documents. An employee is hired at the Research Attorney I level and is eligible for reclassification to the Research Attorney II level upon meeting the requirements of that level. The position title reverts to the entry level Research Attorney I position when there is a vacancy. ORGANIZATIONAL LEVELS: Research Attorney I: This is the entry level position title within this series. An employee is expected to perform the full range of legal duties of this position and to train for the next higher level. Research Attorney II: This is the second level position title within this series. An employee is expected to perform more complex and varied duties which require more knowledge of case law, statutes, rules, and court policies and procedures. SUPERVISION RECEIVED: Research Attorneys work directly with the judges and Administrative Office staff, and under the supervision of the Manager of Legal Research Services, the Managing Attorney, and the Chief Justice. Duties: Research Attorney I Duties: •Research legal issues and questions, and assist in preparing well-written and error-free legal research memoranda and drafting findings of fact, conclusions of law, rationales, judgments and memoranda of decision, particularly in complex cases; • Assist in the training, administration, and oversight of law clerks and interns; • Confer with and advise judges and Administrative Office staff on legal issues; • Assist in preparing materials for committees, meetings, and judicial conferences; • Accurately and timely perform all required administrative tasks; • Travel to courthouses as required; and • Perform related duties as required. Research Attorney II Duties: • Regularly research complex or novel issues or arguments of law and prepare memoranda; • Regularly assist in the training, administration and oversight of law clerks and interns; • Perform special projects as assigned; and • Perform all of the duties of the lower level title as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Probate and Family Court Department and the Trial Court. Mission: Understands, upholds, and communicates the Trial Court and Probate and Family Court missions. Applied Knowledge: Understanding of legal research, preparing legal memoranda and other documents, contributing to the development and implementation of court rules and policies. Problem Solving: Accurately identifies and addresses legal issues within the department and initiates corrective action. Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through professional development. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service: Fosters a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Research Attorney: Research Attorney I Requirements: • Juris Doctor degree from an accredited law school; • Membership in the Massachusetts Bar; • 2 years of post-law school, professional legal work experience; • Prior post-graduate judicial clerkship, particularly in the Probate and Family Court Department, is preferred; • Excellent legal writing and communication skills; • Excellent legal research and analytical skills, using both online and book resources; • Ability to assist in the training, administration and oversight of law clerks and interns; • Experience and knowledge in the use of personal computers, including word processing programs such as Microsoft Word and legal research services such as Lexis or Westlaw; • Demonstrated ability to follow written and oral instructions; • Demonstrated ability to manage, prioritize, and complete simultaneous assignments; • Demonstrated ability to work well independently while maintaining productivity and demonstrating good judgment; • Demonstrated ability to meet deadlines and otherwise complete assignments in a timely manner; • Demonstrated ability to work well with others in a professional setting, including judges, managers, court staff, and law clerks; and • Willingness and ability to travel to courthouses as required. Research Attorney II Requirements • A minimum of four years of experience as a Research Attorney I; • Considerable knowledge of the Massachusetts judicial system and court policies, procedures and practices; • Demonstrated ability to analyze and research complex legal issues; • Demonstrated ability to assist in the training, administration and oversight of law clerks and interns; and • Demonstrated ability to analyze administrative concerns and to develop feasible solutions. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Office of Transcription Services (OTS) Intern At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. Please complete the on-line application and upload a current resume. The Trial Court is committed to: • fair and impartial administration of justice; • protection of constitutional and statutory rights and liberties; • equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; • efficient, effective, and accountable resolution of disputes; • prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. Department Mission Statement - Language Access and Court Records: The Language Access and Court Records Department includes the multidimensional operations of the Office of Language Access (OLA), Office of Transcription Services (OTS), and the Records Management Centers (RMC), ensuring all laws, court rules, regulations, and standards for court programs and services are met, including but not limited to Title IV of the Civil Rights Act of 1964, Executive Order 13166 that strengthened Title IV in 2000, the Trial Court's Uniform Transcript Format (UTF) of 2008, the Standards and Procedures of the Office of Language Access of 2021, and the Supreme Judicial Court's Rules on records retention and trial transcriptions for fee generating appointments. This Department provides access to administrative records and trial transcripts of digitally recorded court proceedings for the bench, the bar, the public, and self-represented litigants (SRL) to effectively access all aspects of the judicial system, and statewide oversight of court programs and services relative to spoken language access to interpreters and translators for limited English proficient (LEP), and sign language or communication access real-time translation for Deaf and Hard of Hearing (DHH) individuals. Notes : This position will work a full-time schedule. This position will work a hybrid schedule, subject to change. Position Summary : Office of Transcription Services (OTS) • Assist with answering phone calls and responding to email requests or questions from ordering parties, the court, attorneys, and the general public • Assist with digitally logging transcript order forms • Assist with the transcript production process, including assisting with locating courtroom audio records of proceedings, retrieving MassCourts Docket Reports, communicating with requestors, transcribers, and the court, and digitally archiving all documents and records relating to a transcript order • Assist with various administrative and office support tasks such as photocopying, scanning, filing OTS records Position Requirements : • Working towards a bachelor’s degree (or high school diploma, or graduate degree, etc.) from an accredited college or university • Ability to multitask • Excellent verbal and written communication and customer service skills Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Office of Transcription Services (OTS) Intern At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. Please complete the on-line application and upload a current resume. The Trial Court is committed to: • fair and impartial administration of justice; • protection of constitutional and statutory rights and liberties; • equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; • efficient, effective, and accountable resolution of disputes; • prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. Department Mission Statement - Language Access and Court Records: The Language Access and Court Records Department includes the multidimensional operations of the Office of Language Access (OLA), Office of Transcription Services (OTS), and the Records Management Centers (RMC), ensuring all laws, court rules, regulations, and standards for court programs and services are met, including but not limited to Title IV of the Civil Rights Act of 1964, Executive Order 13166 that strengthened Title IV in 2000, the Trial Court's Uniform Transcript Format (UTF) of 2008, the Standards and Procedures of the Office of Language Access of 2021, and the Supreme Judicial Court's Rules on records retention and trial transcriptions for fee generating appointments. This Department provides access to administrative records and trial transcripts of digitally recorded court proceedings for the bench, the bar, the public, and self-represented litigants (SRL) to effectively access all aspects of the judicial system, and statewide oversight of court programs and services relative to spoken language access to interpreters and translators for limited English proficient (LEP), and sign language or communication access real-time translation for Deaf and Hard of Hearing (DHH) individuals. Notes : This position will work a full-time schedule. This position will work a hybrid schedule, subject to change. Position Summary : Office of Transcription Services (OTS) • Assist with answering phone calls and responding to email requests or questions from ordering parties, the court, attorneys, and the general public • Assist with digitally logging transcript order forms • Assist with the transcript production process, including assisting with locating courtroom audio records of proceedings, retrieving MassCourts Docket Reports, communicating with requestors, transcribers, and the court, and digitally archiving all documents and records relating to a transcript order • Assist with various administrative and office support tasks such as photocopying, scanning, filing OTS records Position Requirements : • Working towards a bachelor’s degree (or high school diploma, or graduate degree, etc.) from an accredited college or university • Ability to multitask • Excellent verbal and written communication and customer service skills Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Office of Language Access (OLA) Intern At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. Please complete the on-line application and upload a current resume. The Trial Court is committed to: • fair and impartial administration of justice; • protection of constitutional and statutory rights and liberties; • equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; • efficient, effective, and accountable resolution of disputes; • prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. Department Mission Statement - Language Access and Court Records: The Language Access and Court Records Department includes the multidimensional operations of the Office of Language Access (OLA), Office of Transcription Services (OTS), and the Records Management Centers (RMC), ensuring all laws, court rules, regulations, and standards for court programs and services are met, including but not limited to Title IV of the Civil Rights Act of 1964, Executive Order 13166 that strengthened Title IV in 2000, the Trial Court's Uniform Transcript Format (UTF) of 2008, the Standards and Procedures of the Office of Language Access of 2021, and the Supreme Judicial Court's Rules on records retention and trial transcriptions for fee generating appointments. This Department provides statewide oversight of court programs and services relative to spoken language access to interpreters and translators for limited English proficient (LEP), and sign language or communication access real-time translation for Deaf and Hard of Hearing (DHH) individuals, and access to administrative records and trial transcripts of digitally recorded court proceedings for the bench, the bar, the public, and self-represented litigants (SRL) to effectively access all aspects of the judicial system. Notes : This position will work a full-time schedule. This position will work a hybrid schedule, subject to change. Position Summary : Office of Language Access (OLA) • Assist with answering phone calls and responding to email requests or questions from the courts, requesting interpretation and translation services for limited English proficiency (LEP), or deaf and hard of hearing (DHH) individuals •Assist with digitally entering interpreter requests for in-person, phone, or video remote service • Assist with the interpreter scheduling process, including assisting with interpreter availability to serve confirmations, supporting the work of the scheduling team in dispatching interpreters to next court locations, communicating effectively with the courts, interpreters, and team members to ensure language access services are fulfilled •Assist with various administrative and office support tasks such as photocopying, scanning, filing OLA records Position Requirements : • Working towards a bachelor’s degree (or high school diploma, or graduate degree, etc.) from an accredited college or university • Ability to multitask • Excellent verbal and written communication and customer service skills Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Office of Language Access (OLA) Intern At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. Please complete the on-line application and upload a current resume. The Trial Court is committed to: • fair and impartial administration of justice; • protection of constitutional and statutory rights and liberties; • equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; • efficient, effective, and accountable resolution of disputes; • prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. Department Mission Statement - Language Access and Court Records: The Language Access and Court Records Department includes the multidimensional operations of the Office of Language Access (OLA), Office of Transcription Services (OTS), and the Records Management Centers (RMC), ensuring all laws, court rules, regulations, and standards for court programs and services are met, including but not limited to Title IV of the Civil Rights Act of 1964, Executive Order 13166 that strengthened Title IV in 2000, the Trial Court's Uniform Transcript Format (UTF) of 2008, the Standards and Procedures of the Office of Language Access of 2021, and the Supreme Judicial Court's Rules on records retention and trial transcriptions for fee generating appointments. This Department provides statewide oversight of court programs and services relative to spoken language access to interpreters and translators for limited English proficient (LEP), and sign language or communication access real-time translation for Deaf and Hard of Hearing (DHH) individuals, and access to administrative records and trial transcripts of digitally recorded court proceedings for the bench, the bar, the public, and self-represented litigants (SRL) to effectively access all aspects of the judicial system. Notes : This position will work a full-time schedule. This position will work a hybrid schedule, subject to change. Position Summary : Office of Language Access (OLA) • Assist with answering phone calls and responding to email requests or questions from the courts, requesting interpretation and translation services for limited English proficiency (LEP), or deaf and hard of hearing (DHH) individuals •Assist with digitally entering interpreter requests for in-person, phone, or video remote service • Assist with the interpreter scheduling process, including assisting with interpreter availability to serve confirmations, supporting the work of the scheduling team in dispatching interpreters to next court locations, communicating effectively with the courts, interpreters, and team members to ensure language access services are fulfilled •Assist with various administrative and office support tasks such as photocopying, scanning, filing OLA records Position Requirements : • Working towards a bachelor’s degree (or high school diploma, or graduate degree, etc.) from an accredited college or university • Ability to multitask • Excellent verbal and written communication and customer service skills Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Canton, Massachusetts, United States
Title: Probate & Family Court Summer Intern (Fiduciary Litigation Session) At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. The salary is $24.00 per hour up to 37.5-hour workweek Departmental Mission Statement: The Probate and Family Court Department’s mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, ending parental rights, abuse prevention, wills, estates, trusts, guardianships, conservatorships, and name changes. The court has 14 divisions. Position Summary: The intern, under the supervision and guidance of the Administrative Office of the Probate and Family Court, will assist with analyzing and researching legal issues for the justices of the Fiduciary Litigation Session. The intern’s primary duties may include, but are not limited to, the following: • Research and analyze issues of law, particularly those related to probate, estate, and trust matters • Draft research memoranda • Assist with preparing orders, judgments, and memoranda of decision • Attend court sessions • Assist with organizing case files and perform other case processing duties The intern will be primarily located in the Norfolk Division of the Probate and Family Court but may be asked to travel to the Marlborough District Court as needed. Minimum Requirements: • Enrolled in and completion of 1L or 2L year in an accredited law school • Excellent legal research and writing skills • Knowledge of Microsoft Office and other computer software • Ability to work independently and as part of a team • Ability to communicate clearly and effectively • Demonstrated interest in probate and trust law is preferred, such as completion of a trusts and estates law course, including a basic understanding of the Massachusetts Uniform Probate Code (MUPC) and/or the Massachusetts Uniform Trust Code (MUTC) Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Probate & Family Court Summer Intern (Fiduciary Litigation Session) At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. The salary is $24.00 per hour up to 37.5-hour workweek Departmental Mission Statement: The Probate and Family Court Department’s mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, ending parental rights, abuse prevention, wills, estates, trusts, guardianships, conservatorships, and name changes. The court has 14 divisions. Position Summary: The intern, under the supervision and guidance of the Administrative Office of the Probate and Family Court, will assist with analyzing and researching legal issues for the justices of the Fiduciary Litigation Session. The intern’s primary duties may include, but are not limited to, the following: • Research and analyze issues of law, particularly those related to probate, estate, and trust matters • Draft research memoranda • Assist with preparing orders, judgments, and memoranda of decision • Attend court sessions • Assist with organizing case files and perform other case processing duties The intern will be primarily located in the Norfolk Division of the Probate and Family Court but may be asked to travel to the Marlborough District Court as needed. Minimum Requirements: • Enrolled in and completion of 1L or 2L year in an accredited law school • Excellent legal research and writing skills • Knowledge of Microsoft Office and other computer software • Ability to work independently and as part of a team • Ability to communicate clearly and effectively • Demonstrated interest in probate and trust law is preferred, such as completion of a trusts and estates law course, including a basic understanding of the Massachusetts Uniform Probate Code (MUPC) and/or the Massachusetts Uniform Trust Code (MUTC) Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Barnstable, Massachusetts, United States
Title: Assistant Judicial Case Manager Pay Grade: Statutory Starting Pay: $ 134,390.69 Departmental Mission Statement: To deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to resolve family and probate legal matters and to and assist and protect all individuals, families, and children in an impartial and respectful manner. Probate and Family Court Organization Profile Notes: This position is designated as a management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Please upload a current resume during the application process Position Summary: This position involves a high level of professional legal and case management work of complex difficulty. The employees in this position assist the First Justice, Associate Justices, and Judicial Case Manager in performing their legal and administrative duties as set forth in state statutes, court rules, standing orders and court policies. This employee is appointed by the First Justice of the Division, pursuant to G.L. Chapter 217, Section 23D, with the approval of the Chief Justice of the Probate and Family Court Department. Duties: (Note: Assistant Judicial Case Managers may perform any or all duties listed below and may perform other duties not articulated in this job description as determined by the First Justice and/or Judicial Case Manager.) Assistance with the daily judicial operation of a court division • Assists Judges in the courtroom sessions. • Assists Judges with management of Individual Judicial Assignment case calendars and Departmental Time Standards. • Conducts case management conferences and pretrial conferences as assigned by First Justice. Handles uncontested sessions, as assigned by First Justice. • Assists Local Dispute Resolution Coordinator with referrals to approved ADR providers. • Assists in the implementation and use of the MassCourt case management system. • Administers Oaths. • Approves Bonds; Reviews requests for determination of indigency. • Participates in regular meetings with other Judicial Case Management team members: Judges, Judicial Case Manager, Sessions Clerks and Judicial Secretaries. • Reviews case management reports and assists Justices with development of work and case flow changes to improve case management and achieve Departmental and Trial Court goals; Assists with preparation of statistics and reports. • Assists with preparation of case management reports. • Enters case data into automated case management system. • Assists both attorneys and self-represented litigants to access the Court and by providing legal and procedural information. • Ensures the proper issuance of writs of capias, writs of ne exeat regno, mittimuses, habeus corpus, discharges from jail, executions, attachments and summonses to trustee at the request of the Register. Implementation of work and case flow policies and new laws and court mandates • Participates in the implementation of programs and processes designed to expedite work and case flow and improve case management. • Adheres to any checklists, protocols, procedures and memoranda developed by the First Justice and/or Judicial Case Manager which implement new laws, court rules, standing orders and policies of the Probate and Family Court. • Provides legal expertise to Judges in technical areas of probate and family law. • Assists with the implementation Supreme Judicial Court Rule 1:07 regarding fee generating appointments. Case file and legal document review • Reviews case papers being submitted to the court and/or court sessions. • Reviews legal sufficiency of subpoenas and transmits copies of records when properly requested by other courts and parties. • Provides legal and technical support to the court staff, as requested. Program and project participations • Represents the court division on committees, task forces and working groups as designated by First Justice or Chief Justice. • Implements and participates in pilot projects as designated by First Justice or Chief Justice. • Attends meetings and training at the request of the Chief Justice in order to assist in the development of uniform court policies and procedures among divisions. • Performs related duties as required. Job Competencies: Thorough knowledge of relevant state statues, court rules and case law which prescribe the authority of the court and an ability to interpret and apply them to the cases before the court. • Thorough knowledge of court procedures, legal documents, and laws pertaining to the court. • Thorough knowledge of the organization, functions, jurisdiction and authority of the court. • Thorough knowledge of principles and practices of caseload management. • Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public. • Ability to identify and resolve case flow issues. • Ability to use automated case management systems for input, retrieval and tracking Minimum Requirements: These are the minimum requirements necessary to apply for the position of Assistant Judicial Case Manager. For Internal Trial Court Employee Applicants: A Bachelor’s Degree from an accredited college or university; and knowledge, skills and abilities acquired through 6 or more years of relevant work experience, including supervisory and/or courtroom experience, within a Trial Court Division (Register’s Office, Probation Office, Judge’s Lobby) or an equivalent office; OR A law degree and admission to the practice of law in Massachusetts or a graduate degree from an accredited college or university in a relevant field (such as criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience, including supervisory and/or courtroom experience, within a Trial Court Division (Register’s Office, Probation Office, Judge’s Lobby) or an equivalent office; OR Internal candidates who are employed by the Trial Court as of July 1, 2012 may substitute knowledge, skills and abilities acquired through 10 or more years of relevant work experience, including supervisory and/or courtroom experience, within a Trial Court Division (Register’s Office, Probation Office, Judge’s Lobby) or an equivalent office for the education requirement as described above. For External Applicants: A Bachelor’s Degree from an accredited college or university in a relevant field (such as criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 6 or more years of relevant work experience; OR A law degree and admission to the practice of law in Massachusetts or a graduate degree from an accredited college or university in a relevant field (such as criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience. Preferred Experience: Law Degree and admission to the Bar and at least 5 years of practice experience in the Probate and Family Court or the equivalent experience through work within the Probate & Family Court. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Assistant Judicial Case Manager Pay Grade: Statutory Starting Pay: $ 134,390.69 Departmental Mission Statement: To deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to resolve family and probate legal matters and to and assist and protect all individuals, families, and children in an impartial and respectful manner. Probate and Family Court Organization Profile Notes: This position is designated as a management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Please upload a current resume during the application process Position Summary: This position involves a high level of professional legal and case management work of complex difficulty. The employees in this position assist the First Justice, Associate Justices, and Judicial Case Manager in performing their legal and administrative duties as set forth in state statutes, court rules, standing orders and court policies. This employee is appointed by the First Justice of the Division, pursuant to G.L. Chapter 217, Section 23D, with the approval of the Chief Justice of the Probate and Family Court Department. Duties: (Note: Assistant Judicial Case Managers may perform any or all duties listed below and may perform other duties not articulated in this job description as determined by the First Justice and/or Judicial Case Manager.) Assistance with the daily judicial operation of a court division • Assists Judges in the courtroom sessions. • Assists Judges with management of Individual Judicial Assignment case calendars and Departmental Time Standards. • Conducts case management conferences and pretrial conferences as assigned by First Justice. Handles uncontested sessions, as assigned by First Justice. • Assists Local Dispute Resolution Coordinator with referrals to approved ADR providers. • Assists in the implementation and use of the MassCourt case management system. • Administers Oaths. • Approves Bonds; Reviews requests for determination of indigency. • Participates in regular meetings with other Judicial Case Management team members: Judges, Judicial Case Manager, Sessions Clerks and Judicial Secretaries. • Reviews case management reports and assists Justices with development of work and case flow changes to improve case management and achieve Departmental and Trial Court goals; Assists with preparation of statistics and reports. • Assists with preparation of case management reports. • Enters case data into automated case management system. • Assists both attorneys and self-represented litigants to access the Court and by providing legal and procedural information. • Ensures the proper issuance of writs of capias, writs of ne exeat regno, mittimuses, habeus corpus, discharges from jail, executions, attachments and summonses to trustee at the request of the Register. Implementation of work and case flow policies and new laws and court mandates • Participates in the implementation of programs and processes designed to expedite work and case flow and improve case management. • Adheres to any checklists, protocols, procedures and memoranda developed by the First Justice and/or Judicial Case Manager which implement new laws, court rules, standing orders and policies of the Probate and Family Court. • Provides legal expertise to Judges in technical areas of probate and family law. • Assists with the implementation Supreme Judicial Court Rule 1:07 regarding fee generating appointments. Case file and legal document review • Reviews case papers being submitted to the court and/or court sessions. • Reviews legal sufficiency of subpoenas and transmits copies of records when properly requested by other courts and parties. • Provides legal and technical support to the court staff, as requested. Program and project participations • Represents the court division on committees, task forces and working groups as designated by First Justice or Chief Justice. • Implements and participates in pilot projects as designated by First Justice or Chief Justice. • Attends meetings and training at the request of the Chief Justice in order to assist in the development of uniform court policies and procedures among divisions. • Performs related duties as required. Job Competencies: Thorough knowledge of relevant state statues, court rules and case law which prescribe the authority of the court and an ability to interpret and apply them to the cases before the court. • Thorough knowledge of court procedures, legal documents, and laws pertaining to the court. • Thorough knowledge of the organization, functions, jurisdiction and authority of the court. • Thorough knowledge of principles and practices of caseload management. • Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public. • Ability to identify and resolve case flow issues. • Ability to use automated case management systems for input, retrieval and tracking Minimum Requirements: These are the minimum requirements necessary to apply for the position of Assistant Judicial Case Manager. For Internal Trial Court Employee Applicants: A Bachelor’s Degree from an accredited college or university; and knowledge, skills and abilities acquired through 6 or more years of relevant work experience, including supervisory and/or courtroom experience, within a Trial Court Division (Register’s Office, Probation Office, Judge’s Lobby) or an equivalent office; OR A law degree and admission to the practice of law in Massachusetts or a graduate degree from an accredited college or university in a relevant field (such as criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience, including supervisory and/or courtroom experience, within a Trial Court Division (Register’s Office, Probation Office, Judge’s Lobby) or an equivalent office; OR Internal candidates who are employed by the Trial Court as of July 1, 2012 may substitute knowledge, skills and abilities acquired through 10 or more years of relevant work experience, including supervisory and/or courtroom experience, within a Trial Court Division (Register’s Office, Probation Office, Judge’s Lobby) or an equivalent office for the education requirement as described above. For External Applicants: A Bachelor’s Degree from an accredited college or university in a relevant field (such as criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 6 or more years of relevant work experience; OR A law degree and admission to the practice of law in Massachusetts or a graduate degree from an accredited college or university in a relevant field (such as criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience. Preferred Experience: Law Degree and admission to the Bar and at least 5 years of practice experience in the Probate and Family Court or the equivalent experience through work within the Probate & Family Court. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Survey Division Internship- Land Court Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Land Court’s mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. LAND COURT ORGANIZATIONAL PROFILE Notes: You must upload a current resume to your profile during the application process. This position is located at: 3 Pemberton Square Boston, MA 02108 Position Summary: This position is for an internship with the Survey Division of the Land Court. The intern will become integrated into the process for the subdivision of registered lands requested by the landowners. Subdivisions are prepared by professional land surveyors and are submitted to the Survey Division for review and approval. All work will be performed under the environs of the Land Surveyors Project Management System (LSPMS) database. Duties, under the supervision of the Survey Division staff, include: • Input and tracking the subdivision in the LSPMS • Initial review of the subdivision submittal for compliance with Land Court specifications and guidelines • Processing staff comments and assisting with subdivision approval • Scanning of approved subdivision plans and survey data into LSPMS • Transmitting the approved subdivision plan to the Registry of Deeds • Assisting in the preparation of the Land Court plan for the subdivision • Performing calculation checks for the subdivision survey data • Closing out the subdivision process in LSPMS Minimum Requirements: • Working towards a bachelor’s degree from an accredited college or university • Completion of high school level plane geometry and trigonometry • Computer skills with Microsoft Office products • Familiarity with databases Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Survey Division Internship- Land Court Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Land Court’s mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. LAND COURT ORGANIZATIONAL PROFILE Notes: You must upload a current resume to your profile during the application process. This position is located at: 3 Pemberton Square Boston, MA 02108 Position Summary: This position is for an internship with the Survey Division of the Land Court. The intern will become integrated into the process for the subdivision of registered lands requested by the landowners. Subdivisions are prepared by professional land surveyors and are submitted to the Survey Division for review and approval. All work will be performed under the environs of the Land Surveyors Project Management System (LSPMS) database. Duties, under the supervision of the Survey Division staff, include: • Input and tracking the subdivision in the LSPMS • Initial review of the subdivision submittal for compliance with Land Court specifications and guidelines • Processing staff comments and assisting with subdivision approval • Scanning of approved subdivision plans and survey data into LSPMS • Transmitting the approved subdivision plan to the Registry of Deeds • Assisting in the preparation of the Land Court plan for the subdivision • Performing calculation checks for the subdivision survey data • Closing out the subdivision process in LSPMS Minimum Requirements: • Working towards a bachelor’s degree from an accredited college or university • Completion of high school level plane geometry and trigonometry • Computer skills with Microsoft Office products • Familiarity with databases Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Virtual Court Service Center Summer Internship Starting Pay: College students $20 an hour; Graduate students up to $24 an hour Departmental Mission Statement: Court Service Centers are committed to providing court users equal access to the Courts by helping navigate the Court System. Court Service Centers can answer basic questions, help with court forms, give information about court rules, procedures, and practices, and connect you with community resources. All Court Service Centers are free to court users, but there may be other fees associated with your case, such as filing fees. https://www.mass.gov/orgs/court-service-centers Notes: You must upload a current resume to your profile during the application process. Position Summary: The Virtual Court Service Center (VCSC) Summer Intern works with the VCSC staff to operate the Virtual Triage Call Center, conducts intakes with self-represented litigants, helps prepare court forms, identifies legal issues and needs, and makes proper referrals, among other tasks. The Summer Intern also answers questions and directs self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. The VCSC Summer Intern responsibilities may also include assisting with the development and implementation of an educational component and other outreach activities in areas of family law, housing law, small claims, record sealing, and a variety of other court related matters. Through collaboration with local legal service providers and other social services, litigants seeking assistance at the Court Service Center are put in contact with the proper resources external to the court by the Manager and staff, achieving the goal of improving the lives of the public being served. Our Summer Intern will learn about common legal issues in Probate and Family, Housing, and District Courts, challenges within the court system faced by members of underserved communities, and basic and substantive procedural law. Supervision Received: Duties: Duties may include the following: • Assists self-represented litigants to gain access to Trial Court services by providing legal and procedural information; • Makes referrals to legal aid, community organizations and court departments, and updates resources as necessary • Under the direction of the Virtual Court Service Center Manager and Staff Attorney, implements strategies to increase the impact and efficiency of all court related services made available at the Court Service Center; • Assists in the development, management, and evaluation of new initiatives to enhance the services provided to self-represented litigants; • Contributes to the development of service related, user-friendly informational materials and online content to supplement the support provided at the Virtual Court Service Center; • Provides information and explanations about a variety of court processes, court rules, official documents, and forms; • Greets and triages court users in the Virtual Triage Call Center/Universal Zoom Room; • Ensures access for limited English proficient litigants and members of the public; • Participates in regular meetings with the staff of the Court Service Center; • Collaborates in initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals; • Ensures that data is captured and statistical evaluation is conducted, including updating intake spreadsheets, performing data backup, and assisting in the preparation of statistical reports; • Assists court users at other Court Service Centers, virtually, as directed; • Performs other related duties as required. Minimum Requirements: • Working toward a Bachelor’s Degree, graduate degree, or law degree from an accredited institution; • Experience or interest in working with people of diverse backgrounds; • Able to work independently as well as part of a team; • Committed to learning about legal processes, the court system, and available resources; • Experience or interest in customer service; • Commitment to public service and working with underserved populations; • Candidates who speak a second language are encouraged to apply. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Virtual Court Service Center Summer Internship Starting Pay: College students $20 an hour; Graduate students up to $24 an hour Departmental Mission Statement: Court Service Centers are committed to providing court users equal access to the Courts by helping navigate the Court System. Court Service Centers can answer basic questions, help with court forms, give information about court rules, procedures, and practices, and connect you with community resources. All Court Service Centers are free to court users, but there may be other fees associated with your case, such as filing fees. https://www.mass.gov/orgs/court-service-centers Notes: You must upload a current resume to your profile during the application process. Position Summary: The Virtual Court Service Center (VCSC) Summer Intern works with the VCSC staff to operate the Virtual Triage Call Center, conducts intakes with self-represented litigants, helps prepare court forms, identifies legal issues and needs, and makes proper referrals, among other tasks. The Summer Intern also answers questions and directs self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. The VCSC Summer Intern responsibilities may also include assisting with the development and implementation of an educational component and other outreach activities in areas of family law, housing law, small claims, record sealing, and a variety of other court related matters. Through collaboration with local legal service providers and other social services, litigants seeking assistance at the Court Service Center are put in contact with the proper resources external to the court by the Manager and staff, achieving the goal of improving the lives of the public being served. Our Summer Intern will learn about common legal issues in Probate and Family, Housing, and District Courts, challenges within the court system faced by members of underserved communities, and basic and substantive procedural law. Supervision Received: Duties: Duties may include the following: • Assists self-represented litigants to gain access to Trial Court services by providing legal and procedural information; • Makes referrals to legal aid, community organizations and court departments, and updates resources as necessary • Under the direction of the Virtual Court Service Center Manager and Staff Attorney, implements strategies to increase the impact and efficiency of all court related services made available at the Court Service Center; • Assists in the development, management, and evaluation of new initiatives to enhance the services provided to self-represented litigants; • Contributes to the development of service related, user-friendly informational materials and online content to supplement the support provided at the Virtual Court Service Center; • Provides information and explanations about a variety of court processes, court rules, official documents, and forms; • Greets and triages court users in the Virtual Triage Call Center/Universal Zoom Room; • Ensures access for limited English proficient litigants and members of the public; • Participates in regular meetings with the staff of the Court Service Center; • Collaborates in initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals; • Ensures that data is captured and statistical evaluation is conducted, including updating intake spreadsheets, performing data backup, and assisting in the preparation of statistical reports; • Assists court users at other Court Service Centers, virtually, as directed; • Performs other related duties as required. Minimum Requirements: • Working toward a Bachelor’s Degree, graduate degree, or law degree from an accredited institution; • Experience or interest in working with people of diverse backgrounds; • Able to work independently as well as part of a team; • Committed to learning about legal processes, the court system, and available resources; • Experience or interest in customer service; • Commitment to public service and working with underserved populations; • Candidates who speak a second language are encouraged to apply. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Summer Internship - Talent Acquisition Starting Pay: College students $20 an hour; Graduate students up to $24 an hour Departmental Mission Statement: Our mission is to create culture that values all employees maximizes individual potential and positions the Massachusetts Trial Court’s Human Resources Department as a trusted, knowledgeable, and strategic partner. Human Resources will achieve this through innovative approaches to attracting, developing, and retaining a high-performing, inclusive and diverse workforce, and by fostering creative problem solving and continuous improvement through the ongoing development of business acumen. Notes: Please complete the on-line application and upload a current resume. Position Summary: Working within the Talent Acquisition Unit of the Human Resources Department of the Office of Court Management, this position will assist Talent Acquisition with coordinating the hiring process for Trial Court. Duties: The position focus is on using an applicant-tracking system to post positions and to support the screening and selection process and the candidate experience. • Assist TA Advisors with intake meetings with hiring managers, job postings, sourcing, screening, etc.... • Assist with special TA projects • Support TA Advisors in identifying innovative resourcing solutions to attract the best talent • Assist with administrative duties including answering phones, posting jobs, interview scheduling • Support Manager with various administrative tasks, as needed (conference room booking, scheduling, recruitment event research, database management) • Pre-screen candidates as needed for recruiters (asking for samples/portfolios, etc) and upload info in a database Minimum Requirements: Position Requirements: • Working towards a bachelor’s degree from an accredited college or university OR Associate degree / HR Certification • High level of integrity with regard to the confidential nature of the position • Demonstrated proficiency in Microsoft Office software including Outlook, Word, Excel and PowerPoint. • Ability to multi-task and manage a variety of assignments at once; • Excellent interpersonal skills and ability to communicate clearly and effectively in oral and written form Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Summer Internship - Talent Acquisition Starting Pay: College students $20 an hour; Graduate students up to $24 an hour Departmental Mission Statement: Our mission is to create culture that values all employees maximizes individual potential and positions the Massachusetts Trial Court’s Human Resources Department as a trusted, knowledgeable, and strategic partner. Human Resources will achieve this through innovative approaches to attracting, developing, and retaining a high-performing, inclusive and diverse workforce, and by fostering creative problem solving and continuous improvement through the ongoing development of business acumen. Notes: Please complete the on-line application and upload a current resume. Position Summary: Working within the Talent Acquisition Unit of the Human Resources Department of the Office of Court Management, this position will assist Talent Acquisition with coordinating the hiring process for Trial Court. Duties: The position focus is on using an applicant-tracking system to post positions and to support the screening and selection process and the candidate experience. • Assist TA Advisors with intake meetings with hiring managers, job postings, sourcing, screening, etc.... • Assist with special TA projects • Support TA Advisors in identifying innovative resourcing solutions to attract the best talent • Assist with administrative duties including answering phones, posting jobs, interview scheduling • Support Manager with various administrative tasks, as needed (conference room booking, scheduling, recruitment event research, database management) • Pre-screen candidates as needed for recruiters (asking for samples/portfolios, etc) and upload info in a database Minimum Requirements: Position Requirements: • Working towards a bachelor’s degree from an accredited college or university OR Associate degree / HR Certification • High level of integrity with regard to the confidential nature of the position • Demonstrated proficiency in Microsoft Office software including Outlook, Word, Excel and PowerPoint. • Ability to multi-task and manage a variety of assignments at once; • Excellent interpersonal skills and ability to communicate clearly and effectively in oral and written form Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Springfield, Massachusetts, United States
Title: Assistant Judicial Case Manager Pay Grade: Statutory Starting Pay: $ 134,390.69 Departmental Mission Statement: To deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to resolve family and probate legal matters and to and assist and protect all individuals, families, and children in an impartial and respectful manner. Probate and Family Court Organization Profile Notes: This position is designated as a management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Bi-Lingual candidates encouraged to apply Please upload a current resume during the application process Position Summary: This position involves a high level of professional legal and case management work of complex difficulty. The employees in this position assist the First Justice, Associate Justices, and Judicial Case Manager in performing their legal and administrative duties as set forth in state statutes, court rules, standing orders and court policies. This employee is appointed by the First Justice of the Division, pursuant to G.L. Chapter 217, Section 23D, with the approval of the Chief Justice of the Probate and Family Court Department. Duties: (Note: Assistant Judicial Case Managers may perform any or all duties listed below and may perform other duties not articulated in this job description as determined by the First Justice and/or Judicial Case Manager.) Assistance with the daily judicial operation of a court division • Assists Judges in the courtroom sessions. • Assists Judges with management of Individual Judicial Assignment case calendars and Departmental Time Standards. • Conducts case management conferences and pretrial conferences as assigned by First Justice. Handles uncontested sessions, as assigned by First Justice. • Assists Local Dispute Resolution Coordinator with referrals to approved ADR providers. • Assists in the implementation and use of the MassCourt case management system. • Administers Oaths. • Approves Bonds; Reviews requests for determination of indigency. • Participates in regular meetings with other Judicial Case Management team members: Judges, Judicial Case Manager, Sessions Clerks and Judicial Secretaries. • Reviews case management reports and assists Justices with development of work and case flow changes to improve case management and achieve Departmental and Trial Court goals; Assists with preparation of statistics and reports. • Assists with preparation of case management reports. • Enters case data into automated case management system. • Assists both attorneys and self-represented litigants to access the Court and by providing legal and procedural information. • Ensures the proper issuance of writs of capias, writs of ne exeat regno, mittimuses, habeus corpus, discharges from jail, executions, attachments and summonses to trustee at the request of the Register. Implementation of work and case flow policies and new laws and court mandates • Participates in the implementation of programs and processes designed to expedite work and case flow and improve case management. • Adheres to any checklists, protocols, procedures and memoranda developed by the First Justice and/or Judicial Case Manager which implement new laws, court rules, standing orders and policies of the Probate and Family Court. • Provides legal expertise to Judges in technical areas of probate and family law. • Assists with the implementation Supreme Judicial Court Rule 1:07 regarding fee generating appointments. Case file and legal document review • Reviews case papers being submitted to the court and/or court sessions. • Reviews legal sufficiency of subpoenas and transmits copies of records when properly requested by other courts and parties. • Provides legal and technical support to the court staff, as requested. Program and project participations • Represents the court division on committees, task forces and working groups as designated by First Justice or Chief Justice. • Implements and participates in pilot projects as designated by First Justice or Chief Justice. • Attends meetings and training at the request of the Chief Justice in order to assist in the development of uniform court policies and procedures among divisions. • Performs related duties as required. Job Competencies: Thorough knowledge of relevant state statues, court rules and case law which prescribe the authority of the court and an ability to interpret and apply them to the cases before the court. • Thorough knowledge of court procedures, legal documents, and laws pertaining to the court. • Thorough knowledge of the organization, functions, jurisdiction and authority of the court. • Thorough knowledge of principles and practices of caseload management. • Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public. • Ability to identify and resolve case flow issues. • Ability to use automated case management systems for input, retrieval and tracking Minimum Requirements: These are the minimum requirements necessary to apply for the position of Assistant Judicial Case Manager. For Internal Trial Court Employee Applicants: A Bachelor’s Degree from an accredited college or university; and knowledge, skills and abilities acquired through 6 or more years of relevant work experience, including supervisory and/or courtroom experience, within a Trial Court Division (Register’s Office, Probation Office, Judge’s Lobby) or an equivalent office; OR A law degree and admission to the practice of law in Massachusetts or a graduate degree from an accredited college or university in a relevant field (such as criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience, including supervisory and/or courtroom experience, within a Trial Court Division (Register’s Office, Probation Office, Judge’s Lobby) or an equivalent office; OR Internal candidates who are employed by the Trial Court as of July 1, 2012 may substitute knowledge, skills and abilities acquired through 10 or more years of relevant work experience, including supervisory and/or courtroom experience, within a Trial Court Division (Register’s Office, Probation Office, Judge’s Lobby) or an equivalent office for the education requirement as described above. For External Applicants: A Bachelor’s Degree from an accredited college or university in a relevant field (such as criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 6 or more years of relevant work experience; OR A law degree and admission to the practice of law in Massachusetts or a graduate degree from an accredited college or university in a relevant field (such as criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience. Preferred Qualifications : Law Degree and admission to the Bar and at least 5 years of practice experience in the Probate and Family Court or the equivalent experience through work within the Probate & Family Court. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Assistant Judicial Case Manager Pay Grade: Statutory Starting Pay: $ 134,390.69 Departmental Mission Statement: To deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to resolve family and probate legal matters and to and assist and protect all individuals, families, and children in an impartial and respectful manner. Probate and Family Court Organization Profile Notes: This position is designated as a management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Bi-Lingual candidates encouraged to apply Please upload a current resume during the application process Position Summary: This position involves a high level of professional legal and case management work of complex difficulty. The employees in this position assist the First Justice, Associate Justices, and Judicial Case Manager in performing their legal and administrative duties as set forth in state statutes, court rules, standing orders and court policies. This employee is appointed by the First Justice of the Division, pursuant to G.L. Chapter 217, Section 23D, with the approval of the Chief Justice of the Probate and Family Court Department. Duties: (Note: Assistant Judicial Case Managers may perform any or all duties listed below and may perform other duties not articulated in this job description as determined by the First Justice and/or Judicial Case Manager.) Assistance with the daily judicial operation of a court division • Assists Judges in the courtroom sessions. • Assists Judges with management of Individual Judicial Assignment case calendars and Departmental Time Standards. • Conducts case management conferences and pretrial conferences as assigned by First Justice. Handles uncontested sessions, as assigned by First Justice. • Assists Local Dispute Resolution Coordinator with referrals to approved ADR providers. • Assists in the implementation and use of the MassCourt case management system. • Administers Oaths. • Approves Bonds; Reviews requests for determination of indigency. • Participates in regular meetings with other Judicial Case Management team members: Judges, Judicial Case Manager, Sessions Clerks and Judicial Secretaries. • Reviews case management reports and assists Justices with development of work and case flow changes to improve case management and achieve Departmental and Trial Court goals; Assists with preparation of statistics and reports. • Assists with preparation of case management reports. • Enters case data into automated case management system. • Assists both attorneys and self-represented litigants to access the Court and by providing legal and procedural information. • Ensures the proper issuance of writs of capias, writs of ne exeat regno, mittimuses, habeus corpus, discharges from jail, executions, attachments and summonses to trustee at the request of the Register. Implementation of work and case flow policies and new laws and court mandates • Participates in the implementation of programs and processes designed to expedite work and case flow and improve case management. • Adheres to any checklists, protocols, procedures and memoranda developed by the First Justice and/or Judicial Case Manager which implement new laws, court rules, standing orders and policies of the Probate and Family Court. • Provides legal expertise to Judges in technical areas of probate and family law. • Assists with the implementation Supreme Judicial Court Rule 1:07 regarding fee generating appointments. Case file and legal document review • Reviews case papers being submitted to the court and/or court sessions. • Reviews legal sufficiency of subpoenas and transmits copies of records when properly requested by other courts and parties. • Provides legal and technical support to the court staff, as requested. Program and project participations • Represents the court division on committees, task forces and working groups as designated by First Justice or Chief Justice. • Implements and participates in pilot projects as designated by First Justice or Chief Justice. • Attends meetings and training at the request of the Chief Justice in order to assist in the development of uniform court policies and procedures among divisions. • Performs related duties as required. Job Competencies: Thorough knowledge of relevant state statues, court rules and case law which prescribe the authority of the court and an ability to interpret and apply them to the cases before the court. • Thorough knowledge of court procedures, legal documents, and laws pertaining to the court. • Thorough knowledge of the organization, functions, jurisdiction and authority of the court. • Thorough knowledge of principles and practices of caseload management. • Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public. • Ability to identify and resolve case flow issues. • Ability to use automated case management systems for input, retrieval and tracking Minimum Requirements: These are the minimum requirements necessary to apply for the position of Assistant Judicial Case Manager. For Internal Trial Court Employee Applicants: A Bachelor’s Degree from an accredited college or university; and knowledge, skills and abilities acquired through 6 or more years of relevant work experience, including supervisory and/or courtroom experience, within a Trial Court Division (Register’s Office, Probation Office, Judge’s Lobby) or an equivalent office; OR A law degree and admission to the practice of law in Massachusetts or a graduate degree from an accredited college or university in a relevant field (such as criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience, including supervisory and/or courtroom experience, within a Trial Court Division (Register’s Office, Probation Office, Judge’s Lobby) or an equivalent office; OR Internal candidates who are employed by the Trial Court as of July 1, 2012 may substitute knowledge, skills and abilities acquired through 10 or more years of relevant work experience, including supervisory and/or courtroom experience, within a Trial Court Division (Register’s Office, Probation Office, Judge’s Lobby) or an equivalent office for the education requirement as described above. For External Applicants: A Bachelor’s Degree from an accredited college or university in a relevant field (such as criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 6 or more years of relevant work experience; OR A law degree and admission to the practice of law in Massachusetts or a graduate degree from an accredited college or university in a relevant field (such as criminal justice, public administration or business administration); and knowledge, skills and abilities acquired through 2 or more years of relevant work experience. Preferred Qualifications : Law Degree and admission to the Bar and at least 5 years of practice experience in the Probate and Family Court or the equivalent experience through work within the Probate & Family Court. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Maintenance Tech-Suffolk County Courthouse Pay Grade: 9 Starting Pay: $42,477.35/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 6am-2pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary • This series is responsible for assisting in a range of skilled trades duties for both licensed and unlicensed trades. • Duties focus on the application of complex materials and compounds consistent with general contracting work. • Other duties include providing assistance in repairing, installing, and testing various types of systems and equipment. • A classification above the entry level requires the performance of increasingly more responsible and complex work which requires advanced skill and experience. • Employees are appointed at the entry level and are eligible for reclassification to the higher grade within this series consistent with the requirements in the job description. • The position title reverts to the entry level of this series when there is a vacancy. SUPERVISION RECEIVED: Receives moderate supervision from the Facilities Supervisor in performing structured but not always routine work. • Moderate judgment is required. ORGANIZATIONAL LEVELS: Maintenance Technician I - This is the entry level position title within this series. • Employees at this level are expected to perform minor repairs and improvements in a variety of trades under the direction of a building or maintenance supervisor. • Maintenance Technician II - This is the second level position title within this series. • Employees at this level are expected begin to develop a trade of expertise utilized by the Court Facilities Bureau and have the ability to work independently in the performance of standard maintenance and repairs. Maintenance Technician I Duties : The following list of major duties represents a composite list of typical duties performed by individuals in this position. • Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division: • Assists in servicing and replacing minor plumbing fixtures. • Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses. • Assists in minor carpentry and repair work. • Maintain machinery, equipment, and tools by cleaning, lubricating, greasing, and oiling, to ensure optimum working order. • Applies paint, varnish, and stain to all types of surfaces in order to protect and beautify surfaces using appropriate tools and equipment; and performs related duties as required. • Maintenance Technician II Duties: Performs preventive maintenance and makes repairs to heating, ventilating, air conditioning equipment according to instructions such as replacing belts on motors, changing filters, bearings, etc. • Maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians and equipment service manual. • Apply carpentry techniques and using carpentry tools to construct, alter, repair, and/or install walls, stairs, floors, ceiling, windows, doors, roofs, gutters, and locks. • Perform structural repair, alterations, or improvement work such as preparing surfaces for plaster or cement work; studding, wiring, and plastering walls. • Install glass in doors and windows; All duties covered under Maintenance Technician I; and performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas. • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Maintenance Technician: • Maintenance Technician I Requirements: A high school diploma and at least one year of general building repair and maintenance; or an equivalent combination of education and experience. • Knowledge in a variety of trade areas common to the field of building maintenance • Knowledge of the use and operation of hand tools, power tools, and equipment • Ability to lift and carry heavy objects. • Ability to climb and work on scaffolds and ladders, Physical stamina, and endurance. • Additional Requirements for Maintenance Technician II: A minimum of two years' experience working at the entry level. • A demonstration of competence and expertise in an area of specialization consistent with licensed and unlicensed trades utilized by the Court Facilities Bureau • The acquisition of a trade or technical license where applicable is preferred. • Ability to give direction and instruction to senior staff. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Maintenance Tech-Suffolk County Courthouse Pay Grade: 9 Starting Pay: $42,477.35/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 6am-2pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary • This series is responsible for assisting in a range of skilled trades duties for both licensed and unlicensed trades. • Duties focus on the application of complex materials and compounds consistent with general contracting work. • Other duties include providing assistance in repairing, installing, and testing various types of systems and equipment. • A classification above the entry level requires the performance of increasingly more responsible and complex work which requires advanced skill and experience. • Employees are appointed at the entry level and are eligible for reclassification to the higher grade within this series consistent with the requirements in the job description. • The position title reverts to the entry level of this series when there is a vacancy. SUPERVISION RECEIVED: Receives moderate supervision from the Facilities Supervisor in performing structured but not always routine work. • Moderate judgment is required. ORGANIZATIONAL LEVELS: Maintenance Technician I - This is the entry level position title within this series. • Employees at this level are expected to perform minor repairs and improvements in a variety of trades under the direction of a building or maintenance supervisor. • Maintenance Technician II - This is the second level position title within this series. • Employees at this level are expected begin to develop a trade of expertise utilized by the Court Facilities Bureau and have the ability to work independently in the performance of standard maintenance and repairs. Maintenance Technician I Duties : The following list of major duties represents a composite list of typical duties performed by individuals in this position. • Specific duties performed by an incumbent will vary depending upon the Division and the department within the Division: • Assists in servicing and replacing minor plumbing fixtures. • Performs minor electrical work not requiring a licensed electrician such as replacing light bulbs and fuses. • Assists in minor carpentry and repair work. • Maintain machinery, equipment, and tools by cleaning, lubricating, greasing, and oiling, to ensure optimum working order. • Applies paint, varnish, and stain to all types of surfaces in order to protect and beautify surfaces using appropriate tools and equipment; and performs related duties as required. • Maintenance Technician II Duties: Performs preventive maintenance and makes repairs to heating, ventilating, air conditioning equipment according to instructions such as replacing belts on motors, changing filters, bearings, etc. • Maintains and makes routine repairs to electrically powered equipment and appliances according to instruction from senior technicians and equipment service manual. • Apply carpentry techniques and using carpentry tools to construct, alter, repair, and/or install walls, stairs, floors, ceiling, windows, doors, roofs, gutters, and locks. • Perform structural repair, alterations, or improvement work such as preparing surfaces for plaster or cement work; studding, wiring, and plastering walls. • Install glass in doors and windows; All duties covered under Maintenance Technician I; and performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas. • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Maintenance Technician: • Maintenance Technician I Requirements: A high school diploma and at least one year of general building repair and maintenance; or an equivalent combination of education and experience. • Knowledge in a variety of trade areas common to the field of building maintenance • Knowledge of the use and operation of hand tools, power tools, and equipment • Ability to lift and carry heavy objects. • Ability to climb and work on scaffolds and ladders, Physical stamina, and endurance. • Additional Requirements for Maintenance Technician II: A minimum of two years' experience working at the entry level. • A demonstration of competence and expertise in an area of specialization consistent with licensed and unlicensed trades utilized by the Court Facilities Bureau • The acquisition of a trade or technical license where applicable is preferred. • Ability to give direction and instruction to senior staff. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Facilities Systems Supervisor-Suffolk County Courthouse Pay Grade: 18 Starting Pay: $80,071.49 Departmental Mission Statement: The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 6am-2pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early This position will have travelling. Position Summary: Working within the Facilities Management Department of the Massachusetts Trial Court, the Facilities Systems Supervisor shall establish and oversee maintenance programs to ensure that building systems remain in a good state of repair and that system components remain in good working order. The Facilities System Supervisor is responsible for the overall condition of the various mechanical, electrical, life safety, plumbing, elevator / escalator, and other designated facility systems. The Facilities System Supervisor performs and assigns both preventive maintenance activities, troubleshooting activities, and makes and oversees corrective repairs. Assigns and supervises work delegated to maintenance staff as well as outside vendors and contractors. Assists with the development of project scopes, budgets, and time lines affecting the facilities. On behalf of the Facilities Management Department, coordinates with the Department of Capital Asset Management and Maintenance (DCAMM) for the coordination of construction projects as necessary, and acts as the primary technical resource for the region. Supervision Received: General direction is received from the Manager of Facilities assigned to the region, in performing duties in accordance with established guidelines. Duties: Supervises the daily performance of the building systems and is responsible for adjusting he performance of equipment to ensure optimal systems performance to provide for a proper building environment; Maintains a daily log of all concerns / complaints submitted by building occupants and shall investigate all complaints; this investigation shall include a response back to the initiator of the complaint with a resolution to the problem reported; Issues job priorities to Maintenance Technicians and other staff along with scheduling overtime and vacations. Performs random inspections to monitor completeness and quality of work; Shall be responsible for major equipment rebuilds, system upgrades and construction projects. Coordinates all aspects of these projects, as in the Project Management section below. Routinely writes authorization requests in support of facility or facility system improvements; Shall be versed with the performance of building systems and shall be able to detect issues and identify problems as they arise; Shall be computer literate and shall be expected to adjust, monitor, and operate computer controlled equipment, including but not limited to platforms such as Energy Management Systems (EMS); Acts as the liaison between the Facilities Management Department and DCAMM in coordinating and executing Deferred Maintenance, Energy Efficiency and other Building Projects; Responsible for the upkeep of the CAMIS work order system to ensure work orders are closed when work is completed; Reports building performance monthly; Maintains an inventory of plans, specifications, record drawings, cuts, catalogs, instructional material and performance records; Ensures scheduled maintenance (PMs) are completed in accordance with assigned frequencies; Supervises the performance of equipment maintenance contractors to ensure that work is completed as per the specifications and scope of work; Tracks and insures completion of unscheduled maintenance (corrective work orders); and Performs other related duties as required; PROJECT MANAGEMENT: Assists with the development of project scope, budget and time line and participates in the project design process; Assists with design constructability reviews and coordinates the bid and award process; Coordinates the activity of the construction teams to ensure minimum impact to operations and provides oversight for the project; Conducts scheduled meetings to review project status, develop punch lists, and commission the project; Provides and communicates reports and presentations outlining the project status to the customer and Facilities Management senior staff; Ensures safety risk assessment, environmental health policies, as applicable are adhered to by the construction contractors; Reviews and analyzes change order requests for merit and cost reasonableness; Leads the activities of internal and external resources; Ensure all code compliance is obtained to support the project; Proactive with sustainability, conservation, and energy efficiency efforts; Ensures are Massachusetts General Laws are adhered to for proper bidding of projects and procurement of goods and services. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas. • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position Facilities Systems Supervisor: Five (5) or more years of practical work experience in a supervisory capacity related to systems management, or as a maintenance engineer versed in the diagnosis, repair, and adjustment of building systems; A Bachelor's degree in mechanical or electrical engineering from an accredited college or university may be substituted for 3 years of practical work experience; Department of Public Safety Construction Supervisor license is preferred; Department of Public Safety Refrigeration Technician license is preferred; Working knowledge of such regulatory items as State Building Codes especially as they relates to access and egress; the National Fire Protection Association (NFPA) codes as it relates to the performance of the fire alarm system and the sprinkler system including the maintenance of same; the State elevator code as it relates to the performance and maintenance of elevators and escalators; the BOCA code as it relates to the performance of the ventilation system (supply and return air); the National/State electrical code as it relates to the maintenance of electrical equipment and switch gear; Knowledge of building materials and their use in the maintenance/repair and operation of large buildings; Experience in interpreting blueprints and plans, estimating costs for renovations, maintenance/repair of facility systems and supervising skilled technical staff at multiple work sites; Working knowledge of automated energy management systems and Direct Digital control systems; Experience utilizing a computerized work order system to issue, record and track maintenance activities, and performing and overseeing work assigned through such a system; Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Facilities Systems Supervisor-Suffolk County Courthouse Pay Grade: 18 Starting Pay: $80,071.49 Departmental Mission Statement: The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 6am-2pm. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early This position will have travelling. Position Summary: Working within the Facilities Management Department of the Massachusetts Trial Court, the Facilities Systems Supervisor shall establish and oversee maintenance programs to ensure that building systems remain in a good state of repair and that system components remain in good working order. The Facilities System Supervisor is responsible for the overall condition of the various mechanical, electrical, life safety, plumbing, elevator / escalator, and other designated facility systems. The Facilities System Supervisor performs and assigns both preventive maintenance activities, troubleshooting activities, and makes and oversees corrective repairs. Assigns and supervises work delegated to maintenance staff as well as outside vendors and contractors. Assists with the development of project scopes, budgets, and time lines affecting the facilities. On behalf of the Facilities Management Department, coordinates with the Department of Capital Asset Management and Maintenance (DCAMM) for the coordination of construction projects as necessary, and acts as the primary technical resource for the region. Supervision Received: General direction is received from the Manager of Facilities assigned to the region, in performing duties in accordance with established guidelines. Duties: Supervises the daily performance of the building systems and is responsible for adjusting he performance of equipment to ensure optimal systems performance to provide for a proper building environment; Maintains a daily log of all concerns / complaints submitted by building occupants and shall investigate all complaints; this investigation shall include a response back to the initiator of the complaint with a resolution to the problem reported; Issues job priorities to Maintenance Technicians and other staff along with scheduling overtime and vacations. Performs random inspections to monitor completeness and quality of work; Shall be responsible for major equipment rebuilds, system upgrades and construction projects. Coordinates all aspects of these projects, as in the Project Management section below. Routinely writes authorization requests in support of facility or facility system improvements; Shall be versed with the performance of building systems and shall be able to detect issues and identify problems as they arise; Shall be computer literate and shall be expected to adjust, monitor, and operate computer controlled equipment, including but not limited to platforms such as Energy Management Systems (EMS); Acts as the liaison between the Facilities Management Department and DCAMM in coordinating and executing Deferred Maintenance, Energy Efficiency and other Building Projects; Responsible for the upkeep of the CAMIS work order system to ensure work orders are closed when work is completed; Reports building performance monthly; Maintains an inventory of plans, specifications, record drawings, cuts, catalogs, instructional material and performance records; Ensures scheduled maintenance (PMs) are completed in accordance with assigned frequencies; Supervises the performance of equipment maintenance contractors to ensure that work is completed as per the specifications and scope of work; Tracks and insures completion of unscheduled maintenance (corrective work orders); and Performs other related duties as required; PROJECT MANAGEMENT: Assists with the development of project scope, budget and time line and participates in the project design process; Assists with design constructability reviews and coordinates the bid and award process; Coordinates the activity of the construction teams to ensure minimum impact to operations and provides oversight for the project; Conducts scheduled meetings to review project status, develop punch lists, and commission the project; Provides and communicates reports and presentations outlining the project status to the customer and Facilities Management senior staff; Ensures safety risk assessment, environmental health policies, as applicable are adhered to by the construction contractors; Reviews and analyzes change order requests for merit and cost reasonableness; Leads the activities of internal and external resources; Ensure all code compliance is obtained to support the project; Proactive with sustainability, conservation, and energy efficiency efforts; Ensures are Massachusetts General Laws are adhered to for proper bidding of projects and procurement of goods and services. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas. • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. Applied Knowledge Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position Facilities Systems Supervisor: Five (5) or more years of practical work experience in a supervisory capacity related to systems management, or as a maintenance engineer versed in the diagnosis, repair, and adjustment of building systems; A Bachelor's degree in mechanical or electrical engineering from an accredited college or university may be substituted for 3 years of practical work experience; Department of Public Safety Construction Supervisor license is preferred; Department of Public Safety Refrigeration Technician license is preferred; Working knowledge of such regulatory items as State Building Codes especially as they relates to access and egress; the National Fire Protection Association (NFPA) codes as it relates to the performance of the fire alarm system and the sprinkler system including the maintenance of same; the State elevator code as it relates to the performance and maintenance of elevators and escalators; the BOCA code as it relates to the performance of the ventilation system (supply and return air); the National/State electrical code as it relates to the maintenance of electrical equipment and switch gear; Knowledge of building materials and their use in the maintenance/repair and operation of large buildings; Experience in interpreting blueprints and plans, estimating costs for renovations, maintenance/repair of facility systems and supervising skilled technical staff at multiple work sites; Working knowledge of automated energy management systems and Direct Digital control systems; Experience utilizing a computerized work order system to issue, record and track maintenance activities, and performing and overseeing work assigned through such a system; Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Probate & Family Court Summer Intern The salary is $24.00 per hour up to 37.5-hour workweek At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Probate and Family Court Department’s mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, ending parental rights, abuse prevention, wills, estates, trusts, guardianships, conservatorships, and name changes. The court has 14 divisions. Position Summary: The intern, under the supervision and guidance of the Managing Attorney and Manager of Legal Research Services will assist with analyzing and researching legal issues and provide support for short- and long-term Administrative Office projects. There will also be the opportunity to attend court hearings and work directly with Probate and Family Court judges. The intern’s primary duties will include, but are not limited to, the following: • Conduct research • Write legal memoranda • Attend hearings and take notes as requested • Draft finding of fact, conclusions of law, judgments, and orders • Observe court hearings and trials This is a hybrid position. The location of this internship is flexible. It is anticipated that the intern may be asked to travel to Courthouses in their geographic location. Minimum Requirements: • Currently Enrolled in an accredited law school • By the start of the internship, completed the 2nd year in an accredited law school • Possess an ability to write legal memoranda clearly and concisely • Excellent legal research and writing skills • Knowledge of legal research techniques • Knowledge of Microsoft Office and other computer software • Ability to work independently and as part of a team • Ability to communicate clearly and effectively • Ability to adjust to different courthouse environments and personnel Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Probate & Family Court Summer Intern The salary is $24.00 per hour up to 37.5-hour workweek At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Probate and Family Court Department’s mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, ending parental rights, abuse prevention, wills, estates, trusts, guardianships, conservatorships, and name changes. The court has 14 divisions. Position Summary: The intern, under the supervision and guidance of the Managing Attorney and Manager of Legal Research Services will assist with analyzing and researching legal issues and provide support for short- and long-term Administrative Office projects. There will also be the opportunity to attend court hearings and work directly with Probate and Family Court judges. The intern’s primary duties will include, but are not limited to, the following: • Conduct research • Write legal memoranda • Attend hearings and take notes as requested • Draft finding of fact, conclusions of law, judgments, and orders • Observe court hearings and trials This is a hybrid position. The location of this internship is flexible. It is anticipated that the intern may be asked to travel to Courthouses in their geographic location. Minimum Requirements: • Currently Enrolled in an accredited law school • By the start of the internship, completed the 2nd year in an accredited law school • Possess an ability to write legal memoranda clearly and concisely • Excellent legal research and writing skills • Knowledge of legal research techniques • Knowledge of Microsoft Office and other computer software • Ability to work independently and as part of a team • Ability to communicate clearly and effectively • Ability to adjust to different courthouse environments and personnel Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Internship - MPS Research & Development Starting Pay: College students $20 an hour; Graduate students up to $24 an hour Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long-term positive change. Notes: Concentration in Research (preferred) You must upload a current resume to your profile during the application process. Position Summary: The intern, under the supervision and guidance of the Office of the Commissioner of Probation, will work on a variety of assignments that will involve the administration and development of the Massachusetts Probation Services, specifically within the Research & Development division. The intern should be able to provide a broad range of skilled administrative and technical support. Duties: Intern’s daily duties may include, but are not limited to, the following: • Assist in the timely and accurate collection, maintenance, analysis, and reporting of statistical data on case management, performance metrics, and fidelity monitoring to ensure compliance with the goals of expedition and timeliness in the disposition of cases • Maintains the database for the MPS Performance Metrics • Prepares and disseminates reports related to performance metrics • Work alongside the Statewide Manager of Research & Development Minimum Requirements: • Working towards a bachelor’s degree (or graduate degree, etc.) from an accredited college or university, concentration in Research (preferred) • Knowledge of Microsoft Access, Excel, SPSS, Tableau as well as the Trial Court’s Mass Courts case processing system • Experience conducting quantitative and qualitative analysis • Strong attention to detail • Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges and other officials, and to maintain effective working relationships • Ability to communicate clearly and effectively in oral and written forms, including the ability to communicate technical information to non-technical people • Ability to work independently and part of a team. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Internship - MPS Research & Development Starting Pay: College students $20 an hour; Graduate students up to $24 an hour Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long-term positive change. Notes: Concentration in Research (preferred) You must upload a current resume to your profile during the application process. Position Summary: The intern, under the supervision and guidance of the Office of the Commissioner of Probation, will work on a variety of assignments that will involve the administration and development of the Massachusetts Probation Services, specifically within the Research & Development division. The intern should be able to provide a broad range of skilled administrative and technical support. Duties: Intern’s daily duties may include, but are not limited to, the following: • Assist in the timely and accurate collection, maintenance, analysis, and reporting of statistical data on case management, performance metrics, and fidelity monitoring to ensure compliance with the goals of expedition and timeliness in the disposition of cases • Maintains the database for the MPS Performance Metrics • Prepares and disseminates reports related to performance metrics • Work alongside the Statewide Manager of Research & Development Minimum Requirements: • Working towards a bachelor’s degree (or graduate degree, etc.) from an accredited college or university, concentration in Research (preferred) • Knowledge of Microsoft Access, Excel, SPSS, Tableau as well as the Trial Court’s Mass Courts case processing system • Experience conducting quantitative and qualitative analysis • Strong attention to detail • Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges and other officials, and to maintain effective working relationships • Ability to communicate clearly and effectively in oral and written forms, including the ability to communicate technical information to non-technical people • Ability to work independently and part of a team. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Internship - MPS Information Services Division Starting Pay: College students $20 an hour; Graduate students up to $24 an hour Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long-term positive change. Notes: Concentration in Digital Forensics (preferred) You must upload a current resume to your profile during the application process. This positionmay require travel and/or reassignment. Position Summary: The intern, under the supervision and guidance of the Office of the Commissioner of Probation, will work on a variety of assignments that will involve the administration and development of the Massachusetts Probation Services, specifically within the Information Services Division (ISD), and the Digital Forensics Unit (DFU). The intern should be able to provide a broad range of skilled administrative and technical support. Duties: Intern’s daily duties may include, but are not limited to, the following: • Assist in collaboration efforts among MPS stakeholders to procure digital forensic capabilities; with the creation of a Digital Forensics Unit • Reviews new search technology, assesses value and potential benefits for the field and MPS clients; • Assist in reviewing documentation to ensure accuracy and completeness; • Support in the management of project schedules and deliverables; • Work alongside DFU’s Statewide Manager and Analysts; • Work alongside ISD’s Project Managers and Operations Coordinator on several ongoing projects; • Promotes an atmosphere that encourages enthusiasm and user participation in the use of information technology and services; • Develop an inventory of MPS communications. Minimum Requirements: • Working towards a bachelor’s degree (or graduate degree, etc.) from an accredited college or university, concentration in Digital Forensics (preferred) • Knowledge of computer software, specifically Adobe LiveCycle and Microsoft Office; Word, Excel, OneDrive, Teams • Strong attention to detail • Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges and other officials, and to maintain effective working relationships • Ability to communicate clearly and effectively in oral and written forms, including the ability to communicate technical information to non-technical people • Ability to work independently and part of a team. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Internship - MPS Information Services Division Starting Pay: College students $20 an hour; Graduate students up to $24 an hour Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long-term positive change. Notes: Concentration in Digital Forensics (preferred) You must upload a current resume to your profile during the application process. This positionmay require travel and/or reassignment. Position Summary: The intern, under the supervision and guidance of the Office of the Commissioner of Probation, will work on a variety of assignments that will involve the administration and development of the Massachusetts Probation Services, specifically within the Information Services Division (ISD), and the Digital Forensics Unit (DFU). The intern should be able to provide a broad range of skilled administrative and technical support. Duties: Intern’s daily duties may include, but are not limited to, the following: • Assist in collaboration efforts among MPS stakeholders to procure digital forensic capabilities; with the creation of a Digital Forensics Unit • Reviews new search technology, assesses value and potential benefits for the field and MPS clients; • Assist in reviewing documentation to ensure accuracy and completeness; • Support in the management of project schedules and deliverables; • Work alongside DFU’s Statewide Manager and Analysts; • Work alongside ISD’s Project Managers and Operations Coordinator on several ongoing projects; • Promotes an atmosphere that encourages enthusiasm and user participation in the use of information technology and services; • Develop an inventory of MPS communications. Minimum Requirements: • Working towards a bachelor’s degree (or graduate degree, etc.) from an accredited college or university, concentration in Digital Forensics (preferred) • Knowledge of computer software, specifically Adobe LiveCycle and Microsoft Office; Word, Excel, OneDrive, Teams • Strong attention to detail • Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges and other officials, and to maintain effective working relationships • Ability to communicate clearly and effectively in oral and written forms, including the ability to communicate technical information to non-technical people • Ability to work independently and part of a team. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Clinton, Massachusetts, United States
Title: Internship - Cross Departmental (MTOC) - Massachusetts Probation Service Starting Pay: College student $20 an hour Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long-term positive change. Notes: You must upload a current resume to your profile during the application process. This positionmay require travel and/or reassignment. Position Summary: Under the supervision and guidance of the Office of the Commissioner of Probation, the intern will work on various assignments that will involve the administration and development of the Massachusetts Probation Services, specifically a 10-week schedule that introduces the intern to various departments across MPS. The intern should be able to provide a broad range of skilled administrative and technical support. Intern’s daily duties may include, but are not limited to, the following: Duties: Week 1 MTOC, 55 Green Street Training Division: Assist with ongoing training efforts. The MPS Training Division works collaboratively to deliver education and training programs supporting our workforce in the development of the knowledge, skills, and abilities required to fulfill our mission. Weeks 2-3 Local Courthouse Field Services: There are 105 local-level probation offices within five of the seven court departments. You can find probation offices in the Boston Municipal Courts, District Courts, Juvenile Courts, Probate and Family Courts, and Superior Courts. Tasks may include assisting in day-to-day office duties while learning the difference between the court departments. This opportunity will provide hands-on experience working with probation officers who are responsible for the daily supervision of approximately 64,000 probationers across the commonwealth. Week 4 Local Courthouse Programs: MPS is proud of its many innovative programs designed to guide our clientele in leading more fulfilling, positive, pro-social, and healthier lifestyles for themselves and their families. Learn more about the different programs offered by MPS - including parenting programs, diversion programs for juveniles, substance use treatment, re-entry services. Week 5 MTOC, 55 Green Street, Clinton, MA 01510 ELMO: Electronic Monitoring will host an intern mid-summer. They will get a fresh look into the structure, control, and accountability of over 6,000 defendants/probationers. Learn about GPS monitoring and portable breath-testing devices. Week 6 MTOC, 55 Green Street, Clinton, MA 01510 and Local Courthouse Victim Services Unit: Shadow a coordinator and learn more about victims/survivors and grant funding. Serving nearly 4,000 victims and families over the past year, the VSU is essential to achieving our mission and vision. The VSU is partially funded through VOCA (Victims of Crime Act) funding. Week 7 Local CJSC Community Justice Support Centers: Learn how MPS incorporates evidence-based practices to reduce recidivism via high-quality sentencing, re-entry, and pretrial treatment. Week 8 Local events Communications: Create and maintain a listing of various communication efforts across MPS. Participate in events involving communication efforts. The schedule may change based on availability and events happening within the department. Minimum Requirements: • Working towards a bachelor’s degree (or graduate degree, etc.) from an accredited college or university, concentration in Criminal Justice (preferred) • Knowledge of computer software and case management systems. • Strong attention to detail. • Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges and other officials, and to maintain effective working relationships. • Ability to communicate clearly and effectively in oral and written forms, including the ability to communicate technical information to non-technical people. • Ability to work independently and as part of a team. • Ability to travel across the Commonwealth. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Internship - Cross Departmental (MTOC) - Massachusetts Probation Service Starting Pay: College student $20 an hour Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long-term positive change. Notes: You must upload a current resume to your profile during the application process. This positionmay require travel and/or reassignment. Position Summary: Under the supervision and guidance of the Office of the Commissioner of Probation, the intern will work on various assignments that will involve the administration and development of the Massachusetts Probation Services, specifically a 10-week schedule that introduces the intern to various departments across MPS. The intern should be able to provide a broad range of skilled administrative and technical support. Intern’s daily duties may include, but are not limited to, the following: Duties: Week 1 MTOC, 55 Green Street Training Division: Assist with ongoing training efforts. The MPS Training Division works collaboratively to deliver education and training programs supporting our workforce in the development of the knowledge, skills, and abilities required to fulfill our mission. Weeks 2-3 Local Courthouse Field Services: There are 105 local-level probation offices within five of the seven court departments. You can find probation offices in the Boston Municipal Courts, District Courts, Juvenile Courts, Probate and Family Courts, and Superior Courts. Tasks may include assisting in day-to-day office duties while learning the difference between the court departments. This opportunity will provide hands-on experience working with probation officers who are responsible for the daily supervision of approximately 64,000 probationers across the commonwealth. Week 4 Local Courthouse Programs: MPS is proud of its many innovative programs designed to guide our clientele in leading more fulfilling, positive, pro-social, and healthier lifestyles for themselves and their families. Learn more about the different programs offered by MPS - including parenting programs, diversion programs for juveniles, substance use treatment, re-entry services. Week 5 MTOC, 55 Green Street, Clinton, MA 01510 ELMO: Electronic Monitoring will host an intern mid-summer. They will get a fresh look into the structure, control, and accountability of over 6,000 defendants/probationers. Learn about GPS monitoring and portable breath-testing devices. Week 6 MTOC, 55 Green Street, Clinton, MA 01510 and Local Courthouse Victim Services Unit: Shadow a coordinator and learn more about victims/survivors and grant funding. Serving nearly 4,000 victims and families over the past year, the VSU is essential to achieving our mission and vision. The VSU is partially funded through VOCA (Victims of Crime Act) funding. Week 7 Local CJSC Community Justice Support Centers: Learn how MPS incorporates evidence-based practices to reduce recidivism via high-quality sentencing, re-entry, and pretrial treatment. Week 8 Local events Communications: Create and maintain a listing of various communication efforts across MPS. Participate in events involving communication efforts. The schedule may change based on availability and events happening within the department. Minimum Requirements: • Working towards a bachelor’s degree (or graduate degree, etc.) from an accredited college or university, concentration in Criminal Justice (preferred) • Knowledge of computer software and case management systems. • Strong attention to detail. • Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges and other officials, and to maintain effective working relationships. • Ability to communicate clearly and effectively in oral and written forms, including the ability to communicate technical information to non-technical people. • Ability to work independently and as part of a team. • Ability to travel across the Commonwealth. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Internship - Cross Departmental (Massachusetts Probation Service) Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long-term positive change. Notes: You must upload a current resume to your profile during the application process. This positionmay require travel and/or reassignment. Position Summary: Under the supervision and guidance of the Office of the Commissioner of Probation, the intern will work on various assignments that will involve the administration and development of the Massachusetts Probation Services, specifically a 10-week schedule that introduces the intern to various departments across MPS. The intern should be able to provide a broad range of skilled administrative and technical support. Intern’s daily duties may include, but are not limited to, the following: Duties: Weeks 1-2 Local Courthouse Field Services: There are 105 local-level probation offices within five of the seven court departments. You can find probation offices in the Boston Municipal Courts, District Courts, Juvenile Courts, Probate and Family Courts, and Superior Courts.Tasks may include assisting in day-to-day office duties while learning the difference between the court departments. This opportunity will provide hands-on experience working with probation officers who are responsible for the daily supervision of approximately 64,000 probationers across the commonwealth. Week 3 Local CJSC Community Justice Support Centers: Learn how MPS incorporates evidence-based practices to reduce recidivism via high-quality sentencing, re-entry, and pretrial treatment. Week 4 MTOC, 55 Green Street, Clinton, MA 01510 ELMO: Electronic Monitoring will host an intern mid-summer. They will get a fresh look into the structure, control, and accountability of over 6,000 defendants/probationers. Learn about GPS monitoring and portable breath-testing devices. Week 5 MTOC, 55 Green Street, Clinton, MA 01510 and Local Courthouse Victim Services Unit: Shadow a coordinator and learn more about victims/survivors and grant funding. Serving nearly 4,000 victims and families over the past year, the VSU is essential to achieving our mission and vision. The VSU is partially funded through VOCA (Victims of Crime Act) funding. Week 6 Local Courthouse Programs: MPS is proud of its many innovative programs designed to guide our clientele in leading more fulfilling, positive, pro-social, and healthier lifestyles for themselves and their families. Learn more about the different programs offered by MPS - including parenting programs, diversion programs for juveniles, substance use treatment, re-entry services. Week 7 MTOC, 55 Green Street, Clinton, MA 01510 and Local Courthouse Training Division: Assist with ongoing training efforts. The MPS Training Division works collaboratively to deliver education and training programs supporting our workforce in the development of the knowledge, skills, and abilities required to fulfill our mission. Week 8 OCP, 1 Ashburton Place, Room 405, Boston, MA 02108 Information Services Division: Work alongside ISD on supporting equipment needs across the state. Assist with the equipment feedback project and the work to replace outdated systems. Tasks may include traveling to local probation offices to assist in the upgrade of onsite equipment, specifically utilizing OneDrive to move data. Week 9 OCP, 1 Ashburton Place, Room 405, Boston, MA 02108 and local events. Communications: Create and maintain a listing of various communication efforts across MPS. Participate in events involving communication efforts. Week 10 OCP, 1 Ashburton Place, Room 405, Boston, MA 02108 Administrative: Work with both the Fiscal and Personnel offices on the day-to-day office needs of hiring and funding the department. Tasks may include answering incoming phone calls, routing callers to appropriate personnel, taking messages, and providing routine information in response to inquiries; The schedule may change based on availability and events happening within the department. Minimum Requirements: • Working towards a bachelor’s degree (or graduate degree, etc.) from an accredited college or university, concentration in Criminal Justice (preferred) • Knowledge of computer software and case management systems. • Strong attention to detail. • Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges and other officials, and to maintain effective working relationships. • Ability to communicate clearly and effectively in oral and written forms, including the ability to communicate technical information to non-technical people. • Ability to work independently and as part of a team. • Ability to travel across the Commonwealth. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Internship - Cross Departmental (Massachusetts Probation Service) Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long-term positive change. Notes: You must upload a current resume to your profile during the application process. This positionmay require travel and/or reassignment. Position Summary: Under the supervision and guidance of the Office of the Commissioner of Probation, the intern will work on various assignments that will involve the administration and development of the Massachusetts Probation Services, specifically a 10-week schedule that introduces the intern to various departments across MPS. The intern should be able to provide a broad range of skilled administrative and technical support. Intern’s daily duties may include, but are not limited to, the following: Duties: Weeks 1-2 Local Courthouse Field Services: There are 105 local-level probation offices within five of the seven court departments. You can find probation offices in the Boston Municipal Courts, District Courts, Juvenile Courts, Probate and Family Courts, and Superior Courts.Tasks may include assisting in day-to-day office duties while learning the difference between the court departments. This opportunity will provide hands-on experience working with probation officers who are responsible for the daily supervision of approximately 64,000 probationers across the commonwealth. Week 3 Local CJSC Community Justice Support Centers: Learn how MPS incorporates evidence-based practices to reduce recidivism via high-quality sentencing, re-entry, and pretrial treatment. Week 4 MTOC, 55 Green Street, Clinton, MA 01510 ELMO: Electronic Monitoring will host an intern mid-summer. They will get a fresh look into the structure, control, and accountability of over 6,000 defendants/probationers. Learn about GPS monitoring and portable breath-testing devices. Week 5 MTOC, 55 Green Street, Clinton, MA 01510 and Local Courthouse Victim Services Unit: Shadow a coordinator and learn more about victims/survivors and grant funding. Serving nearly 4,000 victims and families over the past year, the VSU is essential to achieving our mission and vision. The VSU is partially funded through VOCA (Victims of Crime Act) funding. Week 6 Local Courthouse Programs: MPS is proud of its many innovative programs designed to guide our clientele in leading more fulfilling, positive, pro-social, and healthier lifestyles for themselves and their families. Learn more about the different programs offered by MPS - including parenting programs, diversion programs for juveniles, substance use treatment, re-entry services. Week 7 MTOC, 55 Green Street, Clinton, MA 01510 and Local Courthouse Training Division: Assist with ongoing training efforts. The MPS Training Division works collaboratively to deliver education and training programs supporting our workforce in the development of the knowledge, skills, and abilities required to fulfill our mission. Week 8 OCP, 1 Ashburton Place, Room 405, Boston, MA 02108 Information Services Division: Work alongside ISD on supporting equipment needs across the state. Assist with the equipment feedback project and the work to replace outdated systems. Tasks may include traveling to local probation offices to assist in the upgrade of onsite equipment, specifically utilizing OneDrive to move data. Week 9 OCP, 1 Ashburton Place, Room 405, Boston, MA 02108 and local events. Communications: Create and maintain a listing of various communication efforts across MPS. Participate in events involving communication efforts. Week 10 OCP, 1 Ashburton Place, Room 405, Boston, MA 02108 Administrative: Work with both the Fiscal and Personnel offices on the day-to-day office needs of hiring and funding the department. Tasks may include answering incoming phone calls, routing callers to appropriate personnel, taking messages, and providing routine information in response to inquiries; The schedule may change based on availability and events happening within the department. Minimum Requirements: • Working towards a bachelor’s degree (or graduate degree, etc.) from an accredited college or university, concentration in Criminal Justice (preferred) • Knowledge of computer software and case management systems. • Strong attention to detail. • Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges and other officials, and to maintain effective working relationships. • Ability to communicate clearly and effectively in oral and written forms, including the ability to communicate technical information to non-technical people. • Ability to work independently and as part of a team. • Ability to travel across the Commonwealth. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Clinton, Massachusetts, United States
Title: Internship - Administrative Supervision Unit (Massachusetts Probation Service) Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long-term positive change. Notes: You must upload a current resume to your profile during the application process. Position Summary: The intern, under the supervision and guidance of the Office of the Commissioner of Probation, will work on a variety of assignments that will involve the administration and development of the Massachusetts Probation Services, specifically within the Administrative Supervision Unit (ASU). The ASU was created as an innovative approach to managing OUI cases so that Probation Officers can focus on their highest-risk cases. The intern should be able to provide a broad range of skilled administrative support. Intern’s daily duties may include, but are not limited to, the following: • Perform a variety of duties related to the processing of cases, including entering of data in automated systems, within the ASU; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Assist in reviewing documentation to ensure accuracy and completeness; • Work alongside ASU’s Chief Probation Officer and the rest of the ASU team; Duties: The intern should be able to provide a broad range of skilled administrative support. Intern’s daily duties may include, but are not limited to, the following: • Perform a variety of duties related to the processing of cases, including entering of data in automated systems, within the ASU; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Assist in reviewing documentation to ensure accuracy and completeness; • Work alongside ASU’s Chief Probation Officer and the rest of the ASU team; Minimum Requirements: • Working towards a bachelor’s degree (or high school diploma, or graduate degree, etc.) from an accredited college or university • Knowledge of computer software and case management systems • Strong attention to detail • Strong interpersonal skills and the ability to work professionally with persons at all levels • Ability to communicate clearly and effectively in oral and written forms, including the ability to communicate technical information to non-technical people • Ability to work independently and part of a team. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Internship - Administrative Supervision Unit (Massachusetts Probation Service) Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long-term positive change. Notes: You must upload a current resume to your profile during the application process. Position Summary: The intern, under the supervision and guidance of the Office of the Commissioner of Probation, will work on a variety of assignments that will involve the administration and development of the Massachusetts Probation Services, specifically within the Administrative Supervision Unit (ASU). The ASU was created as an innovative approach to managing OUI cases so that Probation Officers can focus on their highest-risk cases. The intern should be able to provide a broad range of skilled administrative support. Intern’s daily duties may include, but are not limited to, the following: • Perform a variety of duties related to the processing of cases, including entering of data in automated systems, within the ASU; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Assist in reviewing documentation to ensure accuracy and completeness; • Work alongside ASU’s Chief Probation Officer and the rest of the ASU team; Duties: The intern should be able to provide a broad range of skilled administrative support. Intern’s daily duties may include, but are not limited to, the following: • Perform a variety of duties related to the processing of cases, including entering of data in automated systems, within the ASU; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Assist in reviewing documentation to ensure accuracy and completeness; • Work alongside ASU’s Chief Probation Officer and the rest of the ASU team; Minimum Requirements: • Working towards a bachelor’s degree (or high school diploma, or graduate degree, etc.) from an accredited college or university • Knowledge of computer software and case management systems • Strong attention to detail • Strong interpersonal skills and the ability to work professionally with persons at all levels • Ability to communicate clearly and effectively in oral and written forms, including the ability to communicate technical information to non-technical people • Ability to work independently and part of a team. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Administrative Office Internship-Land Court Starting Pay: College students $20 an hour High School students $16.00 an hour. At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Land Court’s mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. LAND COURT ORGANIZATIONAL PROFILE Notes: You must upload a current resume to your profile during the application process. This position is located at: 3 Pemberton Square Boston, MA 02108 Position Summary: The Land Court is seeking a summer student intern to provide administrative and paralegal assistance to the Recorder’s Office Title Examination Department on its registered land case workflows and to the Administrative Office on its Access to Justice initiatives pertaining to court forms. The Land Court student intern will work onsite at the courthouse alongside the Land Court’s legal and administrative staff to assist with administrative responsibilities, as well as other court projects, as assigned. Familiarity and comfort working with computers and Office/Adobe software will be important in this role. While working on team projects, and with guidance from Land Court staff, the intern will learn hands on about the law and legal procedures, court administration, access to justice initiatives at the court, and case workflows. The intern will also gain experience with legal terminology and develop organizational skills and administrative experience in an office and courthouse setting. There will also be courtroom observational opportunities as well as training and “brown bag” learning opportunities available to all interns during the summer program. This is an ideal internship experience for students who are interested in gaining administrative work experience or pursuing further legal studies or a career in the courts. The intern will be responsible for: • Reviewing case files and drafting memoranda regarding case status and legal issues presented. • Preparing case files for review and subsequent action by attorneys and judges. • Organizing case files and records, as well as retrieving and archiving case files and records. • Organizing and updating the court’s directory of court forms (electronic and paper). • Updating, drafting, revising, and formatting court forms. • Testing court forms for usability, readability, and ease of access. • Assisting administrative and legal court staff with day-to-day administrative office support duties. • Performing a variety of other tasks and projects as assigned. Minimum Requirements: •Working towards a Bachelor’s Degree from an accredited college or university (or high school diploma) Desired skills and background from the intern: • Strong computer skills and familiarity and comfort using office software (Microsoft Word, Outlook, Excel, Adobe, and Zoom videoconferencing). • Ability to perform general office tasks (answering phones, emailing, photocopying, and scanning). • Ability to maintain professional discretion and strict privacy and confidentiality. • Strong interest in the law and legal fields of study; interest in real estate law a plus. • Strong writing and communication skills, attention to detail, comfort working in a team environment or independently, and ability to maintain effective working relationships. • Educational or professional experience that demonstrates intellectual curiosity, willingness to learn, and leadership abilities. • Any prior administrative work or office experience a plus. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Administrative Office Internship-Land Court Starting Pay: College students $20 an hour High School students $16.00 an hour. At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Land Court’s mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. LAND COURT ORGANIZATIONAL PROFILE Notes: You must upload a current resume to your profile during the application process. This position is located at: 3 Pemberton Square Boston, MA 02108 Position Summary: The Land Court is seeking a summer student intern to provide administrative and paralegal assistance to the Recorder’s Office Title Examination Department on its registered land case workflows and to the Administrative Office on its Access to Justice initiatives pertaining to court forms. The Land Court student intern will work onsite at the courthouse alongside the Land Court’s legal and administrative staff to assist with administrative responsibilities, as well as other court projects, as assigned. Familiarity and comfort working with computers and Office/Adobe software will be important in this role. While working on team projects, and with guidance from Land Court staff, the intern will learn hands on about the law and legal procedures, court administration, access to justice initiatives at the court, and case workflows. The intern will also gain experience with legal terminology and develop organizational skills and administrative experience in an office and courthouse setting. There will also be courtroom observational opportunities as well as training and “brown bag” learning opportunities available to all interns during the summer program. This is an ideal internship experience for students who are interested in gaining administrative work experience or pursuing further legal studies or a career in the courts. The intern will be responsible for: • Reviewing case files and drafting memoranda regarding case status and legal issues presented. • Preparing case files for review and subsequent action by attorneys and judges. • Organizing case files and records, as well as retrieving and archiving case files and records. • Organizing and updating the court’s directory of court forms (electronic and paper). • Updating, drafting, revising, and formatting court forms. • Testing court forms for usability, readability, and ease of access. • Assisting administrative and legal court staff with day-to-day administrative office support duties. • Performing a variety of other tasks and projects as assigned. Minimum Requirements: •Working towards a Bachelor’s Degree from an accredited college or university (or high school diploma) Desired skills and background from the intern: • Strong computer skills and familiarity and comfort using office software (Microsoft Word, Outlook, Excel, Adobe, and Zoom videoconferencing). • Ability to perform general office tasks (answering phones, emailing, photocopying, and scanning). • Ability to maintain professional discretion and strict privacy and confidentiality. • Strong interest in the law and legal fields of study; interest in real estate law a plus. • Strong writing and communication skills, attention to detail, comfort working in a team environment or independently, and ability to maintain effective working relationships. • Educational or professional experience that demonstrates intellectual curiosity, willingness to learn, and leadership abilities. • Any prior administrative work or office experience a plus. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Housing Court Internship-Eastern Division Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Housing Court is a court of limited jurisdiction that adjudicates civil and criminal actions involving claims in law and equity related to the health, safety, or welfare of the occupants and owners of residential property in Massachusetts. The Court hears summary process (eviction), small claims, and civil actions that involve claims for personal injury, property damage, breach of contract, and discrimination. The Housing Court also adjudicates code enforcement actions and appeals of local zoning board decisions affecting residential property. The Housing Court has fifteen justices sitting in six divisions (Eastern, Northeast, Southeast, Metro-South, Western and Central) and conducts sessions in over 20 locations every week. The Housing Court has statewide jurisdiction. Housing Court Organizational Profile Notes: Please complete the on-line application and upload a current resume. This position is located at: 24 New Chardon St Boston, MA 02114 Position Summary: The intern, under the supervision and guidance of the Eastern Division of the Housing Court, will work on a variety of assignments that will involve the administration and development of the Court's business and operations. The intern should be able to provide a broad range of skilled and confidential administrative support. In addition, the Eastern Division Housing Court may assign the intern responsibility for longer term projects. The Eastern DivisionCourt has jurisdiction in the following counties (Suffolk, parts of Middlesex and Norfolk). The intern may be called upon to accompany theEastern Division Housing Court staff and travel across the Commonwealth if/when the need arises. The intern’s daily duties may include, but are not limited to, the following: • Assist with case management system and in running court metrics • Assist in reviewing documentation to ensure accuracy and completeness • Assist with the management of project schedules and deliverables • Assist in answering calls and responding to requests or questions from the public • Assist with the planning and execution of outreach events, conferences, etc. • Assist with the office’s daily administrative tasks • Define application problem by conferring with users and evaluating procedures and processes • Help with performing software development tasks on technical basis and analyzing work products for correctness and adherence to design standards • Work with court users during various phases of implementation processes to meet specific project needs related to systems deployment, administrative training, and support • Work with Field Coordinator to develop detailed project plans to monitor and track progress Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Working towards a Bachelor’s Degree from an accredited college or university • Knowledge of Microsoft Office, Adobe, and other computer software • Ability to analyze and solve problems • Strong interpersonal skills • Ability to communicate clearly and effectively in oral and written forms • Ability to work independently and as part of a team Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Housing Court Internship-Eastern Division Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Housing Court is a court of limited jurisdiction that adjudicates civil and criminal actions involving claims in law and equity related to the health, safety, or welfare of the occupants and owners of residential property in Massachusetts. The Court hears summary process (eviction), small claims, and civil actions that involve claims for personal injury, property damage, breach of contract, and discrimination. The Housing Court also adjudicates code enforcement actions and appeals of local zoning board decisions affecting residential property. The Housing Court has fifteen justices sitting in six divisions (Eastern, Northeast, Southeast, Metro-South, Western and Central) and conducts sessions in over 20 locations every week. The Housing Court has statewide jurisdiction. Housing Court Organizational Profile Notes: Please complete the on-line application and upload a current resume. This position is located at: 24 New Chardon St Boston, MA 02114 Position Summary: The intern, under the supervision and guidance of the Eastern Division of the Housing Court, will work on a variety of assignments that will involve the administration and development of the Court's business and operations. The intern should be able to provide a broad range of skilled and confidential administrative support. In addition, the Eastern Division Housing Court may assign the intern responsibility for longer term projects. The Eastern DivisionCourt has jurisdiction in the following counties (Suffolk, parts of Middlesex and Norfolk). The intern may be called upon to accompany theEastern Division Housing Court staff and travel across the Commonwealth if/when the need arises. The intern’s daily duties may include, but are not limited to, the following: • Assist with case management system and in running court metrics • Assist in reviewing documentation to ensure accuracy and completeness • Assist with the management of project schedules and deliverables • Assist in answering calls and responding to requests or questions from the public • Assist with the planning and execution of outreach events, conferences, etc. • Assist with the office’s daily administrative tasks • Define application problem by conferring with users and evaluating procedures and processes • Help with performing software development tasks on technical basis and analyzing work products for correctness and adherence to design standards • Work with court users during various phases of implementation processes to meet specific project needs related to systems deployment, administrative training, and support • Work with Field Coordinator to develop detailed project plans to monitor and track progress Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Working towards a Bachelor’s Degree from an accredited college or university • Knowledge of Microsoft Office, Adobe, and other computer software • Ability to analyze and solve problems • Strong interpersonal skills • Ability to communicate clearly and effectively in oral and written forms • Ability to work independently and as part of a team Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
East Brookfield, Massachusetts, United States
Title: Judicial Assistant Pay Grade: Grade 10 Starting Pay: $ 44,963.20 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organizational Profile https://www.mass.gov/orgs/district-court Notes:This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: The positions within this series perform administrative assistance and secretarial services to one or more Trial Court Justices. The position title above the entry level requires the performance of increasingly more responsible and varied work requiring more knowledge of court procedures, administrative procedures, and word processing functions. Employees are appointed at the entry level and are eligible for reclassification to the higher level position title within this series consistent with the specifications for the higher level position title. ORGANIZATIONAL LEVELS: Judicial Assistant I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of administrative and secretarial duties for one or more Justices. Judicial Assistant II - This is the second level position title within this series. Employees at this level are expected to perform higher level word processing and administrative support functions. Duties: Judicial Assistant I Screens visitors and telephone calls and answers inquiries or refers them to appropriate personnel; Types correspondence and administrative reports for Justice(s)' review and signature; Proofreads typed material for accuracy and correct punctuation, spelling, and grammar; Assists in the maintenance of the Judge's Lobby law library, inventory of equipment, personal records, legal files and calendars; Operates a variety of office equipment including a personal computer and related business software, typewriter, photocopier, calculator, and fax machine; General knowledge of modern office practices and procedures; Ability to serve the public and others with business with the court in a courteous and professional manner; May assist in making travel and lodging arrangements and processes vouchers for reimbursement of expenses, and scheduling appointments and meetings; and Performs related administrative duties as required. Judicial Assistant II Additional Duties Types some legal documents from handwritten drafts; Composes correspondence for the Judge's review and signature; Provides administrative assistance in such areas as medical malpractice tribunals or mental health commitments; Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports; May assist in HR/CMS activities; Maintains appointment calendar, arranges meetings, and assists in the scheduling of cases; Performs all of the duties of the lower level in this series as required. Minimum Requirements: Judicial Assistant I High School diploma or the equivalent; Prior administrative and/or secretarial experience; Knowledge of basic English, grammar, spelling, punctuation and legal terminology and citation; Ability and experience using personal computers, including word processing software such as MS Word; Experience with spreadsheet software such as MS Excel is preferred; General knowledge of modern office practices and procedures; Ability to type at an acceptable rate; Ability to use a variety of office equipment and work processing equipment, including personal computers; Ability to establish and maintain effective working relationships with others; Ability to exercise judgment and to work without close supervision; and Ability to serve the public and others with business before the court in a courteous and professional manner. Judicial Assistant II Additional Requirements A minimum of two years of experience as a Judicial Assistant I; Considerable knowledge of court operations and procedures; Working knowledge of Trial Court fiscal policies and procedures; and Considerable ability to write and use correct grammar, spelling, and punctuation using legal terminology and citation. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Judicial Assistant Pay Grade: Grade 10 Starting Pay: $ 44,963.20 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organizational Profile https://www.mass.gov/orgs/district-court Notes:This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: The positions within this series perform administrative assistance and secretarial services to one or more Trial Court Justices. The position title above the entry level requires the performance of increasingly more responsible and varied work requiring more knowledge of court procedures, administrative procedures, and word processing functions. Employees are appointed at the entry level and are eligible for reclassification to the higher level position title within this series consistent with the specifications for the higher level position title. ORGANIZATIONAL LEVELS: Judicial Assistant I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of administrative and secretarial duties for one or more Justices. Judicial Assistant II - This is the second level position title within this series. Employees at this level are expected to perform higher level word processing and administrative support functions. Duties: Judicial Assistant I Screens visitors and telephone calls and answers inquiries or refers them to appropriate personnel; Types correspondence and administrative reports for Justice(s)' review and signature; Proofreads typed material for accuracy and correct punctuation, spelling, and grammar; Assists in the maintenance of the Judge's Lobby law library, inventory of equipment, personal records, legal files and calendars; Operates a variety of office equipment including a personal computer and related business software, typewriter, photocopier, calculator, and fax machine; General knowledge of modern office practices and procedures; Ability to serve the public and others with business with the court in a courteous and professional manner; May assist in making travel and lodging arrangements and processes vouchers for reimbursement of expenses, and scheduling appointments and meetings; and Performs related administrative duties as required. Judicial Assistant II Additional Duties Types some legal documents from handwritten drafts; Composes correspondence for the Judge's review and signature; Provides administrative assistance in such areas as medical malpractice tribunals or mental health commitments; Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports; May assist in HR/CMS activities; Maintains appointment calendar, arranges meetings, and assists in the scheduling of cases; Performs all of the duties of the lower level in this series as required. Minimum Requirements: Judicial Assistant I High School diploma or the equivalent; Prior administrative and/or secretarial experience; Knowledge of basic English, grammar, spelling, punctuation and legal terminology and citation; Ability and experience using personal computers, including word processing software such as MS Word; Experience with spreadsheet software such as MS Excel is preferred; General knowledge of modern office practices and procedures; Ability to type at an acceptable rate; Ability to use a variety of office equipment and work processing equipment, including personal computers; Ability to establish and maintain effective working relationships with others; Ability to exercise judgment and to work without close supervision; and Ability to serve the public and others with business before the court in a courteous and professional manner. Judicial Assistant II Additional Requirements A minimum of two years of experience as a Judicial Assistant I; Considerable knowledge of court operations and procedures; Working knowledge of Trial Court fiscal policies and procedures; and Considerable ability to write and use correct grammar, spelling, and punctuation using legal terminology and citation. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Chelsea, Massachusetts, United States
Title: Custodian-Chelsea District Court Pay Grade: 6 Starting Pay: $36,262.64/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Facilities Management & Capital Planning Department: Notes: The hours for this position is 3pm-11pm. This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary: This series is responsible for performing a variety of duties related to cleaning and the up keeping of orderly conditions of courthouse premises and is responsible for providing custodial and janitorial services. The higher level requires the performance of increasingly more responsible and varied work which requires greater knowledge of cleaning chemicals, surface types, the utilization of power/mechanized cleaning equipment, and providing direction to less senior staff. Employees are hired at the entry level position and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. ORGANIZATIONAL LEVELS: Custodian I - This is the entry level position title within this series. Employees at this level are expected to clean and keep courthouse premises in an orderly condition by providing custodial and janitorial services. Custodian II -This is the second level position title within this series. Employees at this level are expected to have a complete knowledge of cleaning chemicals, industrial cleaning methods, and the utilization of automatic cleaning equipment. Employees are also expected to function as a lead person on project work and perform small motor/equipment repairs. SUPERVISION RECEIVED : Receives immediate supervision in performing structured but not always routine work. Limited discretion is required. Custodian I Duties: • Keeps a building in clean and orderly condition by performing a combination of activities including cleaning assigned areas. • Maintains the cleanliness and appearance of floors by sweeping, mopping, and vacuuming. • Washes interior surfaces of buildings such as walls, ceilings, windows, etc. using appropriate supplies and equipment. • Empties waste receptacles and disposes of refuse. • Dusts and polishes furniture. • Performs related duties such as loading and unloading equipment and supplies from vehicles, moving furniture in rooms for special functions or meetings. • Performs outside duties such as washing windows, sweeping walks, shoveling snow, and picking up trash. • Performs related duties as required. Custodian II Additional Duties: • Utilizes advanced custodial equipment such as automatic cleaning equipment, snow blowers, and lawn mowers. • Complete knowledge of cleaning chemicals, surface types, industrial cleaning methods, etc; • Performs minor repairs to building. • Performs small motor/equipment repairs. • Functions as lead person on project work. • Performs related duties as required. • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses custodial problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Custodian I Custodian I Requirements: • One to three years’ experience in basic custodial / janitorial duties. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Physical stamina and endurance. Custodian II Additional Requirements: • At least two years’ experience as at the entry level position, working with automatic cleaning equipment and industrial cleaning methods. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Ability to give direction and instruction to less senior staff. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Custodian-Chelsea District Court Pay Grade: 6 Starting Pay: $36,262.64/Yr. Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth. Facilities Management & Capital Planning Department: Notes: The hours for this position is 3pm-11pm. This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary: This series is responsible for performing a variety of duties related to cleaning and the up keeping of orderly conditions of courthouse premises and is responsible for providing custodial and janitorial services. The higher level requires the performance of increasingly more responsible and varied work which requires greater knowledge of cleaning chemicals, surface types, the utilization of power/mechanized cleaning equipment, and providing direction to less senior staff. Employees are hired at the entry level position and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. ORGANIZATIONAL LEVELS: Custodian I - This is the entry level position title within this series. Employees at this level are expected to clean and keep courthouse premises in an orderly condition by providing custodial and janitorial services. Custodian II -This is the second level position title within this series. Employees at this level are expected to have a complete knowledge of cleaning chemicals, industrial cleaning methods, and the utilization of automatic cleaning equipment. Employees are also expected to function as a lead person on project work and perform small motor/equipment repairs. SUPERVISION RECEIVED : Receives immediate supervision in performing structured but not always routine work. Limited discretion is required. Custodian I Duties: • Keeps a building in clean and orderly condition by performing a combination of activities including cleaning assigned areas. • Maintains the cleanliness and appearance of floors by sweeping, mopping, and vacuuming. • Washes interior surfaces of buildings such as walls, ceilings, windows, etc. using appropriate supplies and equipment. • Empties waste receptacles and disposes of refuse. • Dusts and polishes furniture. • Performs related duties such as loading and unloading equipment and supplies from vehicles, moving furniture in rooms for special functions or meetings. • Performs outside duties such as washing windows, sweeping walks, shoveling snow, and picking up trash. • Performs related duties as required. Custodian II Additional Duties: • Utilizes advanced custodial equipment such as automatic cleaning equipment, snow blowers, and lawn mowers. • Complete knowledge of cleaning chemicals, surface types, industrial cleaning methods, etc; • Performs minor repairs to building. • Performs small motor/equipment repairs. • Functions as lead person on project work. • Performs related duties as required. • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court. • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions. • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses custodial problems of a routine nature and initiates corrective action. • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment. • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Custodian I Custodian I Requirements: • One to three years’ experience in basic custodial / janitorial duties. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Physical stamina and endurance. Custodian II Additional Requirements: • At least two years’ experience as at the entry level position, working with automatic cleaning equipment and industrial cleaning methods. • Ability to perform physical labor and follow oral and written instructions. • Knowledge of methods followed in building custodial work. • Knowledge of types and uses of materials, tools, and equipment used in building custodial work. • Ability to give direction and instruction to less senior staff. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Housing Court Internship-Administrative Office Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Housing Court is a court of limited jurisdiction that adjudicates civil and criminal actions involving claims in law and equity related to the health, safety, or welfare of the occupants and owners of residential property in Massachusetts. The Court hears summary process (eviction), small claims, and civil actions that involve claims for personal injury, property damage, breach of contract, and discrimination. The Housing Court also adjudicates code enforcement actions and appeals of local zoning board decisions affecting residential property. The Housing Court has fifteen justices sitting in six divisions (Eastern, Northeast, Southeast, Metro-South, Western and Central) and conducts sessions in over 20 locations every week. The Housing Court has statewide jurisdiction. Housing Court Organizational Profile Notes: Please complete the on-line application and upload a current resume. This position is located at: 24 New Chardon St 6th floor Boston, MA 02114 Position Summary: The intern, under the supervision and guidance of the Administrative Office of the Housing Court, will work on a variety of assignments that will involve the administration and development of the Court's business and operations. The intern should be able to provide a broad range of skilled and confidential administrative support. In addition, the Housing Court Administrative Office may assign the intern responsibility for longer term projects. Because the Court has statewide jurisdiction and the Administrative Office provides support to the Court's six divisions, the intern may be called upon to accompany the Administrative Office staff and travel across the Commonwealth if/when the need arises. The intern’s daily duties may include, but are not limited to, the following: • Assist with case management system and in running court metrics • Assist in reviewing documentation to ensure accuracy and completeness • Assist with the management of project schedules and deliverables • Assist in answering calls and responding to requests or questions from the public • Assist with the planning and execution of outreach events, conferences, etc. • Assist with the office’s daily administrative tasks • Define application problem by conferring with users and evaluating procedures and processes • Help with performing software development tasks on technical basis and analyzing work products for correctness and adherence to design standards • Work with court users during various phases of implementation processes to meet specific project needs related to systems deployment, administrative training, and support • Work with Field Coordinator to develop detailed project plans to monitor and track progress Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Working towards a Bachelor’s Degree from an accredited college or university • Knowledge of Microsoft Office, Adobe, and other computer software • Ability to analyze and solve problems • Strong interpersonal skills • Ability to communicate clearly and effectively in oral and written forms • Ability to work independently and as part of a team Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Housing Court Internship-Administrative Office Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Housing Court is a court of limited jurisdiction that adjudicates civil and criminal actions involving claims in law and equity related to the health, safety, or welfare of the occupants and owners of residential property in Massachusetts. The Court hears summary process (eviction), small claims, and civil actions that involve claims for personal injury, property damage, breach of contract, and discrimination. The Housing Court also adjudicates code enforcement actions and appeals of local zoning board decisions affecting residential property. The Housing Court has fifteen justices sitting in six divisions (Eastern, Northeast, Southeast, Metro-South, Western and Central) and conducts sessions in over 20 locations every week. The Housing Court has statewide jurisdiction. Housing Court Organizational Profile Notes: Please complete the on-line application and upload a current resume. This position is located at: 24 New Chardon St 6th floor Boston, MA 02114 Position Summary: The intern, under the supervision and guidance of the Administrative Office of the Housing Court, will work on a variety of assignments that will involve the administration and development of the Court's business and operations. The intern should be able to provide a broad range of skilled and confidential administrative support. In addition, the Housing Court Administrative Office may assign the intern responsibility for longer term projects. Because the Court has statewide jurisdiction and the Administrative Office provides support to the Court's six divisions, the intern may be called upon to accompany the Administrative Office staff and travel across the Commonwealth if/when the need arises. The intern’s daily duties may include, but are not limited to, the following: • Assist with case management system and in running court metrics • Assist in reviewing documentation to ensure accuracy and completeness • Assist with the management of project schedules and deliverables • Assist in answering calls and responding to requests or questions from the public • Assist with the planning and execution of outreach events, conferences, etc. • Assist with the office’s daily administrative tasks • Define application problem by conferring with users and evaluating procedures and processes • Help with performing software development tasks on technical basis and analyzing work products for correctness and adherence to design standards • Work with court users during various phases of implementation processes to meet specific project needs related to systems deployment, administrative training, and support • Work with Field Coordinator to develop detailed project plans to monitor and track progress Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Working towards a Bachelor’s Degree from an accredited college or university • Knowledge of Microsoft Office, Adobe, and other computer software • Ability to analyze and solve problems • Strong interpersonal skills • Ability to communicate clearly and effectively in oral and written forms • Ability to work independently and as part of a team Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Specialist - Roxbury BMC Pay Grade: Grade 7 Starting Pay: $ 41,480.46 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. BOSTON MUNICIPAL COURT ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position is located in Roxbury Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Case Specialist - Roxbury BMC Pay Grade: Grade 7 Starting Pay: $ 41,480.46 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. BOSTON MUNICIPAL COURT ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position is located in Roxbury Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Fall River, Massachusetts, United States
Title: Housing Court Internship-Southeast Division Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Housing Court is a court of limited jurisdiction that adjudicates civil and criminal actions involving claims in law and equity related to the health, safety, or welfare of the occupants and owners of residential property in Massachusetts. The Court hears summary process (eviction), small claims, and civil actions that involve claims for personal injury, property damage, breach of contract, and discrimination. The Housing Court also adjudicates code enforcement actions and appeals of local zoning board decisions affecting residential property. The Housing Court has fifteen justices sitting in six divisions (Eastern, Northeast, Southeast, Metro-South, Western and Central) and conducts sessions in over 20 locations every week. The Housing Court has statewide jurisdiction. Housing Court Organizational Profile Notes: Please complete the on-line application and upload a current resume. This position is located at: 289 Rock St UNIT 212 Fall River, MA 02720 Position Summary: The intern, under the supervision and guidance of the Southeast Division of the Housing Court, will work on a variety of assignments that will involve the administration and development of the Court's business and operations. The intern should be able to provide a broad range of skilled and confidential administrative support. In addition, Southeast Division Housing Court may assign the intern responsibility for longer term projects. The Southeast Division Court has jurisdiction in the following counties (Bristol, Plymouth, Barnstable, Dukes and Nantucket). The intern may be called upon to accompany the Southeast Division Housing Court staff and travel across the Commonwealth if/when the need arises. The intern’s daily duties may include, but are not limited to, the following: • Assist with case management system and in running court metrics • Assist in reviewing documentation to ensure accuracy and completeness • Assist with the management of project schedules and deliverables • Assist in answering calls and responding to requests or questions from the public • Assist with the planning and execution of outreach events, conferences, etc. • Assist with the office’s daily administrative tasks • Define application problem by conferring with users and evaluating procedures and processes • Help with performing software development tasks on technical basis and analyzing work products for correctness and adherence to design standards • Work with court users during various phases of implementation processes to meet specific project needs related to systems deployment, administrative training, and support • Work with Field Coordinator to develop detailed project plans to monitor and track progress Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Working towards a Bachelor’s Degree from an accredited college or university • Knowledge of Microsoft Office, Adobe, and other computer software • Ability to analyze and solve problems • Strong interpersonal skills • Ability to communicate clearly and effectively in oral and written forms • Ability to work independently and as part of a team Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Housing Court Internship-Southeast Division Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Housing Court is a court of limited jurisdiction that adjudicates civil and criminal actions involving claims in law and equity related to the health, safety, or welfare of the occupants and owners of residential property in Massachusetts. The Court hears summary process (eviction), small claims, and civil actions that involve claims for personal injury, property damage, breach of contract, and discrimination. The Housing Court also adjudicates code enforcement actions and appeals of local zoning board decisions affecting residential property. The Housing Court has fifteen justices sitting in six divisions (Eastern, Northeast, Southeast, Metro-South, Western and Central) and conducts sessions in over 20 locations every week. The Housing Court has statewide jurisdiction. Housing Court Organizational Profile Notes: Please complete the on-line application and upload a current resume. This position is located at: 289 Rock St UNIT 212 Fall River, MA 02720 Position Summary: The intern, under the supervision and guidance of the Southeast Division of the Housing Court, will work on a variety of assignments that will involve the administration and development of the Court's business and operations. The intern should be able to provide a broad range of skilled and confidential administrative support. In addition, Southeast Division Housing Court may assign the intern responsibility for longer term projects. The Southeast Division Court has jurisdiction in the following counties (Bristol, Plymouth, Barnstable, Dukes and Nantucket). The intern may be called upon to accompany the Southeast Division Housing Court staff and travel across the Commonwealth if/when the need arises. The intern’s daily duties may include, but are not limited to, the following: • Assist with case management system and in running court metrics • Assist in reviewing documentation to ensure accuracy and completeness • Assist with the management of project schedules and deliverables • Assist in answering calls and responding to requests or questions from the public • Assist with the planning and execution of outreach events, conferences, etc. • Assist with the office’s daily administrative tasks • Define application problem by conferring with users and evaluating procedures and processes • Help with performing software development tasks on technical basis and analyzing work products for correctness and adherence to design standards • Work with court users during various phases of implementation processes to meet specific project needs related to systems deployment, administrative training, and support • Work with Field Coordinator to develop detailed project plans to monitor and track progress Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Working towards a Bachelor’s Degree from an accredited college or university • Knowledge of Microsoft Office, Adobe, and other computer software • Ability to analyze and solve problems • Strong interpersonal skills • Ability to communicate clearly and effectively in oral and written forms • Ability to work independently and as part of a team Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Lawrence, Massachusetts, United States
Title: Housing Court Internship-Northeast Division Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Housing Court is a court of limited jurisdiction that adjudicates civil and criminal actions involving claims in law and equity related to the health, safety, or welfare of the occupants and owners of residential property in Massachusetts. The Court hears summary process (eviction), small claims, and civil actions that involve claims for personal injury, property damage, breach of contract, and discrimination. The Housing Court also adjudicates code enforcement actions and appeals of local zoning board decisions affecting residential property. The Housing Court has fifteen justices sitting in six divisions (Eastern, Northeast, Southeast, Metro-South, Western and Central) and conducts sessions in over 20 locations every week. The Housing Court has statewide jurisdiction. Housing Court Organizational Profile Notes: Please complete the on-line application and upload a current resume. This position is located at: 2 Appleton St Ste 2 Lawrence, MA 01840 Position Summary: The intern, under the supervision and guidance of the Northeast Division of the Housing Court, will work on a variety of assignments that will involve the administration and development of the Court's business and operations. The intern should be able to provide a broad range of skilled and confidential administrative support. In addition, Northeast Division Housing Court may assign the intern responsibility for longer term projects. The Northeast Division has jurisdiction in the following counties (Middlesex and Essex). The intern may be called upon to accompany the Northeast Division Housing Court staff and travel across the Commonwealth if/when the need arises. The intern’s daily duties may include, but are not limited to, the following: • Assist with case management system and in running court metrics • Assist in reviewing documentation to ensure accuracy and completeness • Assist with the management of project schedules and deliverables • Assist in answering calls and responding to requests or questions from the public • Assist with the planning and execution of outreach events, conferences, etc. • Assist with the office’s daily administrative tasks • Define application problem by conferring with users and evaluating procedures and processes • Help with performing software development tasks on technical basis and analyzing work products for correctness and adherence to design standards • Work with court users during various phases of implementation processes to meet specific project needs related to systems deployment, administrative training, and support • Work with Field Coordinator to develop detailed project plans to monitor and track progress Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Working towards a Bachelor’s Degree from an accredited college or university • Knowledge of Microsoft Office, Adobe, and other computer software • Ability to analyze and solve problems • Strong interpersonal skills • Ability to communicate clearly and effectively in oral and written forms • Ability to work independently and as part of a team Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Housing Court Internship-Northeast Division Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Housing Court is a court of limited jurisdiction that adjudicates civil and criminal actions involving claims in law and equity related to the health, safety, or welfare of the occupants and owners of residential property in Massachusetts. The Court hears summary process (eviction), small claims, and civil actions that involve claims for personal injury, property damage, breach of contract, and discrimination. The Housing Court also adjudicates code enforcement actions and appeals of local zoning board decisions affecting residential property. The Housing Court has fifteen justices sitting in six divisions (Eastern, Northeast, Southeast, Metro-South, Western and Central) and conducts sessions in over 20 locations every week. The Housing Court has statewide jurisdiction. Housing Court Organizational Profile Notes: Please complete the on-line application and upload a current resume. This position is located at: 2 Appleton St Ste 2 Lawrence, MA 01840 Position Summary: The intern, under the supervision and guidance of the Northeast Division of the Housing Court, will work on a variety of assignments that will involve the administration and development of the Court's business and operations. The intern should be able to provide a broad range of skilled and confidential administrative support. In addition, Northeast Division Housing Court may assign the intern responsibility for longer term projects. The Northeast Division has jurisdiction in the following counties (Middlesex and Essex). The intern may be called upon to accompany the Northeast Division Housing Court staff and travel across the Commonwealth if/when the need arises. The intern’s daily duties may include, but are not limited to, the following: • Assist with case management system and in running court metrics • Assist in reviewing documentation to ensure accuracy and completeness • Assist with the management of project schedules and deliverables • Assist in answering calls and responding to requests or questions from the public • Assist with the planning and execution of outreach events, conferences, etc. • Assist with the office’s daily administrative tasks • Define application problem by conferring with users and evaluating procedures and processes • Help with performing software development tasks on technical basis and analyzing work products for correctness and adherence to design standards • Work with court users during various phases of implementation processes to meet specific project needs related to systems deployment, administrative training, and support • Work with Field Coordinator to develop detailed project plans to monitor and track progress Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Working towards a Bachelor’s Degree from an accredited college or university • Knowledge of Microsoft Office, Adobe, and other computer software • Ability to analyze and solve problems • Strong interpersonal skills • Ability to communicate clearly and effectively in oral and written forms • Ability to work independently and as part of a team Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Brockton, Massachusetts, United States
Title: Housing Court Internship-MetroSouth Division Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Housing Court is a court of limited jurisdiction that adjudicates civil and criminal actions involving claims in law and equity related to the health, safety, or welfare of the occupants and owners of residential property in Massachusetts. The Court hears summary process (eviction), small claims, and civil actions that involve claims for personal injury, property damage, breach of contract, and discrimination. The Housing Court also adjudicates code enforcement actions and appeals of local zoning board decisions affecting residential property. The Housing Court has fifteen justices sitting in six divisions (Eastern, Northeast, Southeast, Metro-South, Western and Central) and conducts sessions in over 20 locations every week. The Housing Court has statewide jurisdiction. Housing Court Organizational Profile Notes: Please complete the on-line application and upload a current resume. This position is located at: 215 Main St Ste 160 Brockton, MA 02303 This internshipmay have occasional travel to our Canton location. Position Summary: The intern, under the supervision and guidance of the MetroSouth Division of the Housing Court, will work on a variety of assignments that will involve the administration and development of the Court's business and operations. The intern should be able to provide a broad range of skilled and confidential administrative support. In addition, the MetroSouth Division Housing Court may assign the intern responsibility for longer term projects. The MetroSouth Division Court has jurisdiction in the following counties (Plymouth, Norfolk). The intern may be called upon to accompany the MetroSouth Division Court staff and travel across the Commonwealth if/when the need arises. The intern’s daily duties may include, but are not limited to, the following: • Assist with case management system and in running court metrics • Assist in reviewing documentation to ensure accuracy and completeness • Assist with the management of project schedules and deliverables • Assist in answering calls and responding to requests or questions from the public • Assist with the planning and execution of outreach events, conferences, etc. • Assist with the office’s daily administrative tasks • Define application problem by conferring with users and evaluating procedures and processes • Help with performing software development tasks on technical basis and analyzing work products for correctness and adherence to design standards • Work with court users during various phases of implementation processes to meet specific project needs related to systems deployment, administrative training, and support • Work with Field Coordinator to develop detailed project plans to monitor and track progress Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Working towards a Bachelor’s Degree from an accredited college or university • Knowledge of Microsoft Office, Adobe, and other computer software • Ability to analyze and solve problems • Strong interpersonal skills • Ability to communicate clearly and effectively in oral and written forms • Ability to work independently and as part of a team Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Housing Court Internship-MetroSouth Division Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Housing Court is a court of limited jurisdiction that adjudicates civil and criminal actions involving claims in law and equity related to the health, safety, or welfare of the occupants and owners of residential property in Massachusetts. The Court hears summary process (eviction), small claims, and civil actions that involve claims for personal injury, property damage, breach of contract, and discrimination. The Housing Court also adjudicates code enforcement actions and appeals of local zoning board decisions affecting residential property. The Housing Court has fifteen justices sitting in six divisions (Eastern, Northeast, Southeast, Metro-South, Western and Central) and conducts sessions in over 20 locations every week. The Housing Court has statewide jurisdiction. Housing Court Organizational Profile Notes: Please complete the on-line application and upload a current resume. This position is located at: 215 Main St Ste 160 Brockton, MA 02303 This internshipmay have occasional travel to our Canton location. Position Summary: The intern, under the supervision and guidance of the MetroSouth Division of the Housing Court, will work on a variety of assignments that will involve the administration and development of the Court's business and operations. The intern should be able to provide a broad range of skilled and confidential administrative support. In addition, the MetroSouth Division Housing Court may assign the intern responsibility for longer term projects. The MetroSouth Division Court has jurisdiction in the following counties (Plymouth, Norfolk). The intern may be called upon to accompany the MetroSouth Division Court staff and travel across the Commonwealth if/when the need arises. The intern’s daily duties may include, but are not limited to, the following: • Assist with case management system and in running court metrics • Assist in reviewing documentation to ensure accuracy and completeness • Assist with the management of project schedules and deliverables • Assist in answering calls and responding to requests or questions from the public • Assist with the planning and execution of outreach events, conferences, etc. • Assist with the office’s daily administrative tasks • Define application problem by conferring with users and evaluating procedures and processes • Help with performing software development tasks on technical basis and analyzing work products for correctness and adherence to design standards • Work with court users during various phases of implementation processes to meet specific project needs related to systems deployment, administrative training, and support • Work with Field Coordinator to develop detailed project plans to monitor and track progress Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Working towards a Bachelor’s Degree from an accredited college or university • Knowledge of Microsoft Office, Adobe, and other computer software • Ability to analyze and solve problems • Strong interpersonal skills • Ability to communicate clearly and effectively in oral and written forms • Ability to work independently and as part of a team Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Worcester, Massachusetts, United States
Title: Housing Court Internship-Central Division Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Housing Court is a court of limited jurisdiction that adjudicates civil and criminal actions involving claims in law and equity related to the health, safety, or welfare of the occupants and owners of residential property in Massachusetts. The Court hears summary process (eviction), small claims, and civil actions that involve claims for personal injury, property damage, breach of contract, and discrimination. The Housing Court also adjudicates code enforcement actions and appeals of local zoning board decisions affecting residential property. The Housing Court has fifteen justices sitting in six divisions (Eastern, Northeast, Southeast, Metro-South, Western and Central) and conducts sessions in over 20 locations every week. The Housing Court has statewide jurisdiction. Housing Court Organizational Profile Notes: Please complete the on-line application and upload a current resume. This position is located at: 225 Main St Worcester, MA 01608 Position Summary: The intern, under the supervision and guidance of the Central Division of the Housing Court, will work on a variety of assignments that will involve the administration and development of the Court's business and operations. The intern should be able to provide a broad range of skilled and confidential administrative support. In addition, the Central Division Housing Court may assign the intern responsibility for longer term projects. The Central Division Court has jurisdiction in the following counties (Middlesex and Worcester). The intern may be called upon to accompany the Central Division Housing Court staff and travel across the Commonwealth if/when the need arises. The intern’s daily duties may include, but are not limited to, the following: • Assist with case management system and in running court metrics • Assist in reviewing documentation to ensure accuracy and completeness • Assist with the management of project schedules and deliverables • Assist in answering calls and responding to requests or questions from the public • Assist with the planning and execution of outreach events, conferences, etc. • Assist with the office’s daily administrative tasks • Define application problem by conferring with users and evaluating procedures and processes • Help with performing software development tasks on technical basis and analyzing work products for correctness and adherence to design standards • Work with court users during various phases of implementation processes to meet specific project needs related to systems deployment, administrative training, and support • Work with Field Coordinator to develop detailed project plans to monitor and track progress Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Working towards a Bachelor’s Degree from an accredited college or university • Knowledge of Microsoft Office, Adobe, and other computer software • Ability to analyze and solve problems • Strong interpersonal skills • Ability to communicate clearly and effectively in oral and written forms • Ability to work independently and as part of a team Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Housing Court Internship-Central Division Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Housing Court is a court of limited jurisdiction that adjudicates civil and criminal actions involving claims in law and equity related to the health, safety, or welfare of the occupants and owners of residential property in Massachusetts. The Court hears summary process (eviction), small claims, and civil actions that involve claims for personal injury, property damage, breach of contract, and discrimination. The Housing Court also adjudicates code enforcement actions and appeals of local zoning board decisions affecting residential property. The Housing Court has fifteen justices sitting in six divisions (Eastern, Northeast, Southeast, Metro-South, Western and Central) and conducts sessions in over 20 locations every week. The Housing Court has statewide jurisdiction. Housing Court Organizational Profile Notes: Please complete the on-line application and upload a current resume. This position is located at: 225 Main St Worcester, MA 01608 Position Summary: The intern, under the supervision and guidance of the Central Division of the Housing Court, will work on a variety of assignments that will involve the administration and development of the Court's business and operations. The intern should be able to provide a broad range of skilled and confidential administrative support. In addition, the Central Division Housing Court may assign the intern responsibility for longer term projects. The Central Division Court has jurisdiction in the following counties (Middlesex and Worcester). The intern may be called upon to accompany the Central Division Housing Court staff and travel across the Commonwealth if/when the need arises. The intern’s daily duties may include, but are not limited to, the following: • Assist with case management system and in running court metrics • Assist in reviewing documentation to ensure accuracy and completeness • Assist with the management of project schedules and deliverables • Assist in answering calls and responding to requests or questions from the public • Assist with the planning and execution of outreach events, conferences, etc. • Assist with the office’s daily administrative tasks • Define application problem by conferring with users and evaluating procedures and processes • Help with performing software development tasks on technical basis and analyzing work products for correctness and adherence to design standards • Work with court users during various phases of implementation processes to meet specific project needs related to systems deployment, administrative training, and support • Work with Field Coordinator to develop detailed project plans to monitor and track progress Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Working towards a Bachelor’s Degree from an accredited college or university • Knowledge of Microsoft Office, Adobe, and other computer software • Ability to analyze and solve problems • Strong interpersonal skills • Ability to communicate clearly and effectively in oral and written forms • Ability to work independently and as part of a team Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Taunton, Massachusetts, United States
Title: Child Support Processing Clerk Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. We also handle wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court Notes:This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the establishment and enforcement of court orders pertaining to divorce, separation and paternity matters involving minor children within the Probate and Family Court Department. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Child Support Processing Clerk I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of simple to moderately complex duties requiring knowledge of specific court procedures and a general awareness of laws that determine those procedures. Child Support Processing Clerk II - This is the second level position title within this series. Employees at this second level are expected to perform more complex and responsible case processing functions requiring advanced knowledge of specific court procedures and a general awareness of laws that determine those procedures. This series requires the ability to perform those duties with limited supervision and the exercise of more independent judgment. Duties: Duties: Child Support Processing Clerk I Duties: • Performs general intake case duties including receiving court papers and documents from the Department of Revenue and other parties. • Checks index for new cases, assigns docket numbers, and prepares index and docket sheets. • Dockets all complaints, judgments, orders, income assignments and actions taken by the Court on the hearing date. • Copies, files, retrieves and sorts court papers, documents and folders according to established procedures. • Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel and the general public. • Distributes the Child Support Case Intake Form and Child Support Enforcement Services Application Form to parties in child support matters. • Responds to routine requests for information concerning cases, scheduling and court procedures. • Performs other duties as the needs of the Court require. Child Support Processing Clerk II Additional Duties: • Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and/or detailed nature. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Assists in the training of new employees and in the on-going training of other employees in child support matters. • Responds to unusual and complicated requests for information concerning cases, scheduling and court procedures. • May serve as a "floating processing clerk" who is able to perform complex case processing functions related to child support orders in different work units within the office as required. • Performs all of the duties of the lower level within this series and other duties as the needs of the court require. Minimum Requirements: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Child Support Processing Clerk: Child Support Processing Clerk I Requirements • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Child Support Processing Clerk II Additional Requirements: • A minimum of two of years of experience as a Child Support Processing ClerkI. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to child support cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. • Demonstrated ability to exercise more independent judgment when appropriate. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. • Demonstrated ability to function as a resource person. • Demonstrated ability to train employees. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Child Support Processing Clerk Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. We also handle wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court Notes:This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the establishment and enforcement of court orders pertaining to divorce, separation and paternity matters involving minor children within the Probate and Family Court Department. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Child Support Processing Clerk I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of simple to moderately complex duties requiring knowledge of specific court procedures and a general awareness of laws that determine those procedures. Child Support Processing Clerk II - This is the second level position title within this series. Employees at this second level are expected to perform more complex and responsible case processing functions requiring advanced knowledge of specific court procedures and a general awareness of laws that determine those procedures. This series requires the ability to perform those duties with limited supervision and the exercise of more independent judgment. Duties: Duties: Child Support Processing Clerk I Duties: • Performs general intake case duties including receiving court papers and documents from the Department of Revenue and other parties. • Checks index for new cases, assigns docket numbers, and prepares index and docket sheets. • Dockets all complaints, judgments, orders, income assignments and actions taken by the Court on the hearing date. • Copies, files, retrieves and sorts court papers, documents and folders according to established procedures. • Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel and the general public. • Distributes the Child Support Case Intake Form and Child Support Enforcement Services Application Form to parties in child support matters. • Responds to routine requests for information concerning cases, scheduling and court procedures. • Performs other duties as the needs of the Court require. Child Support Processing Clerk II Additional Duties: • Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and/or detailed nature. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Assists in the training of new employees and in the on-going training of other employees in child support matters. • Responds to unusual and complicated requests for information concerning cases, scheduling and court procedures. • May serve as a "floating processing clerk" who is able to perform complex case processing functions related to child support orders in different work units within the office as required. • Performs all of the duties of the lower level within this series and other duties as the needs of the court require. Minimum Requirements: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Child Support Processing Clerk: Child Support Processing Clerk I Requirements • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Child Support Processing Clerk II Additional Requirements: • A minimum of two of years of experience as a Child Support Processing ClerkI. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to child support cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. • Demonstrated ability to exercise more independent judgment when appropriate. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. • Demonstrated ability to function as a resource person. • Demonstrated ability to train employees. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Housing Specialist- Eastern Division Housing Court Pay Grade: 16 Starting Pay: $68,160.35/Yr Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. The primary location for this position is Eastern Division Housing Court located in Boston. This position will have travelling within Suffolk and Middlesex County. Bilingual speaking applicants are encouraged to apply. Position Summary: • The Housing Specialist is responsible for gathering information necessary to mediate and conciliate complaints to and cases before the Housing Court. Housing Specialists investigate complaints, perform site visits to observe and inspect conditions, perform mediation services, and make recommendations to the court. • The position title above the entry level performs more varied and complex work. • Employees are hired at the entry level and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is a vacancy. Housing Specialist I Duties: • Mediates cases between litigants as to disputes of fact. • Formulates agreements between litigants and makes recommendations to the court. • Performs inspections of properties for electrical, plumbing, structural, and sanitary code violations and reports findings for use in mediation; may re-inspect to ensure work is completed and is in compliance with necessary codes and standards. • Monitor’s receiverships appointed by the court to ensure all housing standards are followed and monies are accounted. • Assists in arranging financing where repairs are necessary, but funds are unavailable. • Provides procedural advice as to tenant's and landlord's rights and court procedures. • Prepares probation records for criminal offenders and criminal contempt cases. • Recommends sanctions for criminal cases. • Accesses, navigates, and recalls court records and data from the MassCourts case management system; and • Performs related duties as required. Housing Specialist II Additional Duties: • Mediates difficult or complicated cases involving multiple complaints and serious allegations. • Performs various community relations activities, including addressing neighborhood or community groups and participating in conferences and seminars. • Works with state, federal, and nonprofit organizations on housing issues; and • Performs all of the duties of the lower level as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Housing Specialist: Housing Specialist I Requirements: • Bachelor's degree in a related field, or an equivalent combination of education and experience. • General knowledge of and experience in the following work activity areas: municipal building codes and sanitary codes; repair and rehabilitation of dwelling units; federal and state laws and regulations pertaining to dwelling units, zoning, construction, wetlands, Title 5 septic systems, plumbing, electrical; problems of landlords and tenants as they pertain to dwelling units; types of funds and services available to assist landlords and tenants in the financing and resolution of such problems; • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to deal effectively with landlords and tenants in situations that are tense. • Ability to communicate effectively both orally and in writing with attorneys as well as the general public; and • Ability to travel within the Commonwealth. Housing Specialist II Additional Requirements: • A minimum of four years of experience as a Housing Specialist I. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Completion of Housing Court alternative dispute resolution training program. • Substantial training and knowledge of the work of a municipal code inspector; and • Demonstrated ability to mediate complex cases. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Housing Specialist- Eastern Division Housing Court Pay Grade: 16 Starting Pay: $68,160.35/Yr Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. The primary location for this position is Eastern Division Housing Court located in Boston. This position will have travelling within Suffolk and Middlesex County. Bilingual speaking applicants are encouraged to apply. Position Summary: • The Housing Specialist is responsible for gathering information necessary to mediate and conciliate complaints to and cases before the Housing Court. Housing Specialists investigate complaints, perform site visits to observe and inspect conditions, perform mediation services, and make recommendations to the court. • The position title above the entry level performs more varied and complex work. • Employees are hired at the entry level and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is a vacancy. Housing Specialist I Duties: • Mediates cases between litigants as to disputes of fact. • Formulates agreements between litigants and makes recommendations to the court. • Performs inspections of properties for electrical, plumbing, structural, and sanitary code violations and reports findings for use in mediation; may re-inspect to ensure work is completed and is in compliance with necessary codes and standards. • Monitor’s receiverships appointed by the court to ensure all housing standards are followed and monies are accounted. • Assists in arranging financing where repairs are necessary, but funds are unavailable. • Provides procedural advice as to tenant's and landlord's rights and court procedures. • Prepares probation records for criminal offenders and criminal contempt cases. • Recommends sanctions for criminal cases. • Accesses, navigates, and recalls court records and data from the MassCourts case management system; and • Performs related duties as required. Housing Specialist II Additional Duties: • Mediates difficult or complicated cases involving multiple complaints and serious allegations. • Performs various community relations activities, including addressing neighborhood or community groups and participating in conferences and seminars. • Works with state, federal, and nonprofit organizations on housing issues; and • Performs all of the duties of the lower level as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Housing Specialist: Housing Specialist I Requirements: • Bachelor's degree in a related field, or an equivalent combination of education and experience. • General knowledge of and experience in the following work activity areas: municipal building codes and sanitary codes; repair and rehabilitation of dwelling units; federal and state laws and regulations pertaining to dwelling units, zoning, construction, wetlands, Title 5 septic systems, plumbing, electrical; problems of landlords and tenants as they pertain to dwelling units; types of funds and services available to assist landlords and tenants in the financing and resolution of such problems; • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to deal effectively with landlords and tenants in situations that are tense. • Ability to communicate effectively both orally and in writing with attorneys as well as the general public; and • Ability to travel within the Commonwealth. Housing Specialist II Additional Requirements: • A minimum of four years of experience as a Housing Specialist I. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Completion of Housing Court alternative dispute resolution training program. • Substantial training and knowledge of the work of a municipal code inspector; and • Demonstrated ability to mediate complex cases. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Systems Administrator Pay Grade: Management Starting Pay: $ 88,695.37/yr. Departmental Mission Statement: The Judicial Information Services (JISD) department is charged with the implementation, maintenance, update and training of technology systems in support of the Office of Court Management and all Judicial Departments, including the Probation Department. This includes network and servers connecting all judicial locations, computer hardware and peripherals, the myriad of software necessary to maintain the judicial programs, and the voice telecommunications services ranging from current phone systems to the use of newly installed video conferencing equipment. JIS is also charged with the production, deployment, training and maintenance of MassCourts (the web-based Trial Court Case Management System - CMS). ORGANIZATIONAL PROFILE: Notes: This position is designated as Management and is covered by the Personnel Policies and Procedures Manual. Compensationcommensurate with experience. You must upload a resume to your profile to be considered for this position, in addition to completing all the application steps. This position is currently a hybrid position (subject to change) . First consideration will be given to those applicants that apply within the first 14 days. Position Summary: The Systems Administrator will work with the Application, Database, Network, Information Security, and End User teams along with vendors to design, evaluate and implement computer systems and associated applications. Maintains Trial Court computer systems and server infrastructure. Performs updates, diagnostics, backups, and other technical functions on Trial Court technology platforms to ensure employee access to data and applications. This position requires the Systems Administrator to focus on operational, project, and user support tasks as part of their workday. Supervision Received: The Systems Administrator position reports to the Server Operations Manager, receiving general direction in performing duties in accordance with established guidelines. Duties: Role and Responsibilities: • Install, configure, and support the Judiciary’s infrastructure systems, including new and existing servers, cloud-based systems, storage systems, and other enterprise systems; • Responsible for the day-to-day support of services by performing server administration for physical and virtual server operating systems and configuring, maintaining, and troubleshooting physical and virtual hardware and network interfaces; • Proactively collaborate with peer teams and vendors to coordinate solutions; • Configure, maintain, monitor, upgrade and support Linux and Windows servers; this position focuses more on Linux than on Windows administration; • Responsible for vulnerability identification, analysis, resolution, and reporting, including Center of Information Security (CIS) control compliance; • Partner with the Information Security team to provide secure, auditable Linux and Windows systems; • Responsible for planning, developing, maintaining, supporting, and optimizing the assigned application environments as well as implementing best practice methodologies; • Research and troubleshoot server technical issues and communicate status to Server Team and stakeholders; • Resolve complex enterprise system hardware and software problems; • Ensure complete and accurate backups of supported systems and associated data on a regular schedule; • Create and maintain documentation of systems, policies, and procedures; • Effectively provide and support ITIL and other standard lifecycle/system management processes including Configuration/Change management, Vendor/Supplier management, Resource/Capacity plans, and related processes as needed to implement forward-looking planning and management; • Contribute and implement plans, designs, and configurations to ensure compliance with backup and disaster recovery policies and procedures for IT infrastructure; • Interact with internal project teams, user support, application, network and database teams, as well as external vendors; • Support recovery, performance and tuning of Linux and Windows Server systems; and • Additional tasks as required. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Judicial Branch. Mission: Understands, upholds, and communicates the Judicial Branch and Information Services missions. Applied Knowledge: Understands information services operations, specialized tools, applications, and software, with knowledge of policy development and appropriate expertise in project planning methodologies. Continuous Learning: Demonstrates a commitment to continuously improve their knowledge of fast-changing computer systems and practices. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds. Customer Service: Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary. Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Problem Solving: Is comfortable identifying additional outside resources that can contribute to best practice approaches to problem solving and conflict resolution.. Minimum Requirements: • Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, and 3 years of experience in IT in a comparable size organization, or equivalent experience. • Experience administering Linux/Unix platforms (RedHat Enterprise Linux, Ubuntu, or a related derivative) including configuring network, syslog, storage, etc. • Experience administering Windows Server platforms . • Demonstrated knowledge of infrastructure services and networking topologies. • Knowledge of VMware ESXi and NSX . • Experience with storage systems (NAS, SAN, object storage) and network hardware. • Understanding of backup systems and their replication and recovery methods. • Experience with Linux and Windows security, including SSL/TLS, certificates, encryption, key stores, firewalls, management of PAM authentication, and system auditing. • Knowledge of server design, documentation, and change management processes. • Experience writing automation and/or custom scripts in one or more languages (Bash, Perl, PowerShell, and/or Python). Required Skills: • Excellent verbal and written communication skills. • Ability to understand and document complex technical processes and procedures. • Ability to maintain confidential information and communications. • Ability to work effectively, both alone and as a member of a team. • Strong problem-solving skills, critical thinking, and analytical ability. • Strong task-oriented, organizational, and planning skills. • Ability to work well under pressure with various levels of Management. • Knowledge of ITIL Change and Configuration Management . Certification Requirements: • ITIL 3 or 4 Certification is a plus. • Red Hat Certified Systems Administrator or Red Hat Certified Engineer is a plus. • VMware Certified Professional is a plus. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Systems Administrator Pay Grade: Management Starting Pay: $ 88,695.37/yr. Departmental Mission Statement: The Judicial Information Services (JISD) department is charged with the implementation, maintenance, update and training of technology systems in support of the Office of Court Management and all Judicial Departments, including the Probation Department. This includes network and servers connecting all judicial locations, computer hardware and peripherals, the myriad of software necessary to maintain the judicial programs, and the voice telecommunications services ranging from current phone systems to the use of newly installed video conferencing equipment. JIS is also charged with the production, deployment, training and maintenance of MassCourts (the web-based Trial Court Case Management System - CMS). ORGANIZATIONAL PROFILE: Notes: This position is designated as Management and is covered by the Personnel Policies and Procedures Manual. Compensationcommensurate with experience. You must upload a resume to your profile to be considered for this position, in addition to completing all the application steps. This position is currently a hybrid position (subject to change) . First consideration will be given to those applicants that apply within the first 14 days. Position Summary: The Systems Administrator will work with the Application, Database, Network, Information Security, and End User teams along with vendors to design, evaluate and implement computer systems and associated applications. Maintains Trial Court computer systems and server infrastructure. Performs updates, diagnostics, backups, and other technical functions on Trial Court technology platforms to ensure employee access to data and applications. This position requires the Systems Administrator to focus on operational, project, and user support tasks as part of their workday. Supervision Received: The Systems Administrator position reports to the Server Operations Manager, receiving general direction in performing duties in accordance with established guidelines. Duties: Role and Responsibilities: • Install, configure, and support the Judiciary’s infrastructure systems, including new and existing servers, cloud-based systems, storage systems, and other enterprise systems; • Responsible for the day-to-day support of services by performing server administration for physical and virtual server operating systems and configuring, maintaining, and troubleshooting physical and virtual hardware and network interfaces; • Proactively collaborate with peer teams and vendors to coordinate solutions; • Configure, maintain, monitor, upgrade and support Linux and Windows servers; this position focuses more on Linux than on Windows administration; • Responsible for vulnerability identification, analysis, resolution, and reporting, including Center of Information Security (CIS) control compliance; • Partner with the Information Security team to provide secure, auditable Linux and Windows systems; • Responsible for planning, developing, maintaining, supporting, and optimizing the assigned application environments as well as implementing best practice methodologies; • Research and troubleshoot server technical issues and communicate status to Server Team and stakeholders; • Resolve complex enterprise system hardware and software problems; • Ensure complete and accurate backups of supported systems and associated data on a regular schedule; • Create and maintain documentation of systems, policies, and procedures; • Effectively provide and support ITIL and other standard lifecycle/system management processes including Configuration/Change management, Vendor/Supplier management, Resource/Capacity plans, and related processes as needed to implement forward-looking planning and management; • Contribute and implement plans, designs, and configurations to ensure compliance with backup and disaster recovery policies and procedures for IT infrastructure; • Interact with internal project teams, user support, application, network and database teams, as well as external vendors; • Support recovery, performance and tuning of Linux and Windows Server systems; and • Additional tasks as required. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Judicial Branch. Mission: Understands, upholds, and communicates the Judicial Branch and Information Services missions. Applied Knowledge: Understands information services operations, specialized tools, applications, and software, with knowledge of policy development and appropriate expertise in project planning methodologies. Continuous Learning: Demonstrates a commitment to continuously improve their knowledge of fast-changing computer systems and practices. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds. Customer Service: Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary. Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Problem Solving: Is comfortable identifying additional outside resources that can contribute to best practice approaches to problem solving and conflict resolution.. Minimum Requirements: • Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, and 3 years of experience in IT in a comparable size organization, or equivalent experience. • Experience administering Linux/Unix platforms (RedHat Enterprise Linux, Ubuntu, or a related derivative) including configuring network, syslog, storage, etc. • Experience administering Windows Server platforms . • Demonstrated knowledge of infrastructure services and networking topologies. • Knowledge of VMware ESXi and NSX . • Experience with storage systems (NAS, SAN, object storage) and network hardware. • Understanding of backup systems and their replication and recovery methods. • Experience with Linux and Windows security, including SSL/TLS, certificates, encryption, key stores, firewalls, management of PAM authentication, and system auditing. • Knowledge of server design, documentation, and change management processes. • Experience writing automation and/or custom scripts in one or more languages (Bash, Perl, PowerShell, and/or Python). Required Skills: • Excellent verbal and written communication skills. • Ability to understand and document complex technical processes and procedures. • Ability to maintain confidential information and communications. • Ability to work effectively, both alone and as a member of a team. • Strong problem-solving skills, critical thinking, and analytical ability. • Strong task-oriented, organizational, and planning skills. • Ability to work well under pressure with various levels of Management. • Knowledge of ITIL Change and Configuration Management . Certification Requirements: • ITIL 3 or 4 Certification is a plus. • Red Hat Certified Systems Administrator or Red Hat Certified Engineer is a plus. • VMware Certified Professional is a plus. Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Judicial Institute Internship Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. Please complete the on-line application and upload a current resume. Departmental Mission Statement: The Judicial Institute was created by statute to provide continuing education and professional development for judges and staff of the Massachusetts Trial Court. The mission of the Trial Court’s Judicial Institute is to support the administration and delivery of justice by increasing the knowledge, skills, understanding, and capacity of those who work in the Trial Court to successfully carry out our duties and responsibilities, and to treat all individuals with fairness, dignity, and respect. We accomplish our mission by working collaboratively with colleagues throughout the judiciary and with other professionals in the Commonwealth and around the country to develop and deliver professional development, continuing education, and ongoing training that is effective, practical, comprehensive, and engaging. JUDICIAL INSTITUTE ORGANIZATIONAL PROFILE: Notes: This internship has a hybrid schedule and schedule is subject to change per the Manager. This position is located at: Two Center Plaza, Suite 600 Boston, MA 02108 Position Summary: There are a number of special projects that the Judicial Institute undertakes. The intern will be expected to assist with these projects and perform a full range of entry level duties. Minimum Requirements: • Working towards a Bachelor’s Degree from an accredited college or university • Works under the direction and supervision of the Judicial Institute’s leadership team performing a variety of tasks to ensure efficient office operation and/or assist with programming needs • Must be proficient in MS Outlook, Word, and Excel • Possesses excellent organizational skills • Interacts with the public, trial court personnel, vendors, and others in a professional and courteous manner • Answers phones and responds to answering machine messages related to Trial Court employee training needs • Assists with special projects • Serves as backup to administrative staff over vacation period • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others • Ability to express ideas concisely and clearly, orally and in writing • Possesses considerable experience and demonstrated ability to serve the public and others in a courteous and professional manner. • Performs related duties as required Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Judicial Institute Internship Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8-to-10-week paid internship this summer and experience the tremendous work the Trial Courts do every day. Please complete the on-line application and upload a current resume. Departmental Mission Statement: The Judicial Institute was created by statute to provide continuing education and professional development for judges and staff of the Massachusetts Trial Court. The mission of the Trial Court’s Judicial Institute is to support the administration and delivery of justice by increasing the knowledge, skills, understanding, and capacity of those who work in the Trial Court to successfully carry out our duties and responsibilities, and to treat all individuals with fairness, dignity, and respect. We accomplish our mission by working collaboratively with colleagues throughout the judiciary and with other professionals in the Commonwealth and around the country to develop and deliver professional development, continuing education, and ongoing training that is effective, practical, comprehensive, and engaging. JUDICIAL INSTITUTE ORGANIZATIONAL PROFILE: Notes: This internship has a hybrid schedule and schedule is subject to change per the Manager. This position is located at: Two Center Plaza, Suite 600 Boston, MA 02108 Position Summary: There are a number of special projects that the Judicial Institute undertakes. The intern will be expected to assist with these projects and perform a full range of entry level duties. Minimum Requirements: • Working towards a Bachelor’s Degree from an accredited college or university • Works under the direction and supervision of the Judicial Institute’s leadership team performing a variety of tasks to ensure efficient office operation and/or assist with programming needs • Must be proficient in MS Outlook, Word, and Excel • Possesses excellent organizational skills • Interacts with the public, trial court personnel, vendors, and others in a professional and courteous manner • Answers phones and responds to answering machine messages related to Trial Court employee training needs • Assists with special projects • Serves as backup to administrative staff over vacation period • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others • Ability to express ideas concisely and clearly, orally and in writing • Possesses considerable experience and demonstrated ability to serve the public and others in a courteous and professional manner. • Performs related duties as required Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Springfield, Massachusetts, United States
Title: Housing Court Internship-Western Division Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Housing Court is a court of limited jurisdiction that adjudicates civil and criminal actions involving claims in law and equity related to the health, safety, or welfare of the occupants and owners of residential property in Massachusetts. The Court hears summary process (eviction), small claims, and civil actions that involve claims for personal injury, property damage, breach of contract, and discrimination. The Housing Court also adjudicates code enforcement actions and appeals of local zoning board decisions affecting residential property. The Housing Court has fifteen justices sitting in six divisions (Eastern, Northeast, Southeast, Metro-South, Western and Central) and conducts sessions in over 20 locations every week. The Housing Court has statewide jurisdiction. Housing Court Organizational Profile Notes: Please complete the on-line application and upload a current resume. This position is located at: 37 Elm St Springfield, MA 01103 Position Summary: The intern, under the supervision and guidance of the Western Division of the Housing Court, will work on a variety of assignments that will involve the administration and development of the Court's business and operations. The intern should be able to provide a broad range of skilled and confidential administrative support. In addition, the Western Division Housing Court may assign the intern responsibility for longer term projects. The Western Division Court has jurisdiction in the following counties (Hampshire, Franklin, Hampden, Berkshire). The intern may be called upon to accompany the Western Division Housing Court staff and travel across the Commonwealth if/when the need arises. The intern’s daily duties may include, but are not limited to, the following: • Assist with case management system and in running court metrics • Assist in reviewing documentation to ensure accuracy and completeness • Assist with the management of project schedules and deliverables • Assist in answering calls and responding to requests or questions from the public • Assist with the planning and execution of outreach events, conferences, etc. • Assist with the office’s daily administrative tasks • Define application problem by conferring with users and evaluating procedures and processes • Help with performing software development tasks on technical basis and analyzing work products for correctness and adherence to design standards • Work with court users during various phases of implementation processes to meet specific project needs related to systems deployment, administrative training, and support • Work with Field Coordinator to develop detailed project plans to monitor and track progress Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Working towards a Bachelor’s Degree from an accredited college or university • Knowledge of Microsoft Office, Adobe, and other computer software • Ability to analyze and solve problems • Strong interpersonal skills • Ability to communicate clearly and effectively in oral and written forms • Ability to work independently and as part of a team Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Housing Court Internship-Western Division Starting Pay: College students $20 an hour At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Departmental Mission Statement: The Housing Court is a court of limited jurisdiction that adjudicates civil and criminal actions involving claims in law and equity related to the health, safety, or welfare of the occupants and owners of residential property in Massachusetts. The Court hears summary process (eviction), small claims, and civil actions that involve claims for personal injury, property damage, breach of contract, and discrimination. The Housing Court also adjudicates code enforcement actions and appeals of local zoning board decisions affecting residential property. The Housing Court has fifteen justices sitting in six divisions (Eastern, Northeast, Southeast, Metro-South, Western and Central) and conducts sessions in over 20 locations every week. The Housing Court has statewide jurisdiction. Housing Court Organizational Profile Notes: Please complete the on-line application and upload a current resume. This position is located at: 37 Elm St Springfield, MA 01103 Position Summary: The intern, under the supervision and guidance of the Western Division of the Housing Court, will work on a variety of assignments that will involve the administration and development of the Court's business and operations. The intern should be able to provide a broad range of skilled and confidential administrative support. In addition, the Western Division Housing Court may assign the intern responsibility for longer term projects. The Western Division Court has jurisdiction in the following counties (Hampshire, Franklin, Hampden, Berkshire). The intern may be called upon to accompany the Western Division Housing Court staff and travel across the Commonwealth if/when the need arises. The intern’s daily duties may include, but are not limited to, the following: • Assist with case management system and in running court metrics • Assist in reviewing documentation to ensure accuracy and completeness • Assist with the management of project schedules and deliverables • Assist in answering calls and responding to requests or questions from the public • Assist with the planning and execution of outreach events, conferences, etc. • Assist with the office’s daily administrative tasks • Define application problem by conferring with users and evaluating procedures and processes • Help with performing software development tasks on technical basis and analyzing work products for correctness and adherence to design standards • Work with court users during various phases of implementation processes to meet specific project needs related to systems deployment, administrative training, and support • Work with Field Coordinator to develop detailed project plans to monitor and track progress Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Working towards a Bachelor’s Degree from an accredited college or university • Knowledge of Microsoft Office, Adobe, and other computer software • Ability to analyze and solve problems • Strong interpersonal skills • Ability to communicate clearly and effectively in oral and written forms • Ability to work independently and as part of a team Closing Date/Time: 2023-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Performance Analyst- Housing Court Pay Grade: Grade 17 Starting Pay: $73,753.54/Yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. HOUSING COURT ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. The person in this position is expected to travel throughout the Commonwealth of Massachusetts. This position is located in the Admin office for Housing Court. Position Summary: The position includes administrative and organizational management duties to assist the Chief Justice, Deputy Court Administrator and the Administrative Office of the Housing Court (AOHC) in evaluating methods, practices and procedures in the six housing courts divisions, identifying needed improvements within individual courts and across the department as a whole, and providing administrative and technical assistance to accomplish those improvements. Performance Analysts will assist with all Housing Court initiatives. Candidates must possess outstanding organizational skills, an ability to remain calm under pressure, attentiveness to detail, a positive attitude and an ability to work cooperatively with the Chief Justice, the public, the staff in the Administrative Office, in the various court locations, and in collaboration other court departments. Candidates will be expected to perform statistical analysis and to innovatively use technology in streamlining the operational best practices issued by the AOHC. Candidates should not only have a keen interest in the law and the delivery of justice (although no legal education or training is required), but also a commitment to public service. The position requires maturity and discretion in handling confidential matters in a professional and sensitive manner. Supervision Received: Receives primary assignments and direction from the Chief Justice and the Deputy Court Administrator and works closely with other administrative staff. Work is supervised by the Deputy Court Administrator OR their designee and is evaluated for professional soundness, conformity to policy, and achievement of objectives. Duties: Works closely with the Chief Justice in supporting the day-to-day operations of the Housing Court including drafting, editing and finalizing correspondence, memoranda, and presentations; Assists the Chief Justice by compiling materials and making necessary arrangements for meetings and field visits, both before and after such meetings and visits; Maintains correspondence and meeting files; Assists with all Housing Court initiatives including educational conferences, Professional Development initiatives, Committee Meetings, Speech-writing, and Event Preparation; Communicates clearly and concisely as a representative of the Chief Justice; Maintains the database for the Housing Court’s Performance Metrics, requiring proficiency with Microsoft Access and Excel as well as the Trial Court’s MassCourts case processing system; Prepares and disseminates weekly reports related to the Trial Court Performance Metrics in order for Regional Coordinators, First Justices and Clerk-Magistrates to monitor and improve case flow management; Prepares quarterly caseload metrics for the Trial Court; Maintains database of upcoming retirements and appointments; Maintains database of Judicial Activity Reports and travel documentation for the Chief Justice; Provides administrative support on projects as needed; Assists with management of office support staff as needed or requested; and Works closely with regional administrative judges and staff to collect, analyze and disseminate data relating to resource allocations. Minimum Requirements: Bachelor’s degree and 2 years of relevant administrative experience with methods and procedures in courts or other public or private sector organizations; or an equivalent combination of the education and experience; Excellent writing, editing, and proofreading skills, and a firm grasp of the rules of grammar and punctuation; Strong organizational skills; Proficiency in MS Excel, MS Outlook and other Microsoft Office Applications; Keen grasp of the importance of confidentiality in the workplace; Reputation for ethical and moral behavior; Ability to work with others and maintain a professional and friendly working environment; Ability to lead AOHC and court staff in supporting the Mission of the Housing Court; Ability to adapt quickly and think on one’s feet; Willingness to identify and learn new skills and techniques to enhance the operations of the Administrative Office of the Housing Court; Self-motivation and a commitment to continuing professional development; Confidence to ask questions and assume responsibilities as they arise. Ability to travel to court locations throughout the State. Closing Date/Time: 2023-06-25
Mar 28, 2023
Full Time
Title: Performance Analyst- Housing Court Pay Grade: Grade 17 Starting Pay: $73,753.54/Yr. Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented. In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants. All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch. HOUSING COURT ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. The person in this position is expected to travel throughout the Commonwealth of Massachusetts. This position is located in the Admin office for Housing Court. Position Summary: The position includes administrative and organizational management duties to assist the Chief Justice, Deputy Court Administrator and the Administrative Office of the Housing Court (AOHC) in evaluating methods, practices and procedures in the six housing courts divisions, identifying needed improvements within individual courts and across the department as a whole, and providing administrative and technical assistance to accomplish those improvements. Performance Analysts will assist with all Housing Court initiatives. Candidates must possess outstanding organizational skills, an ability to remain calm under pressure, attentiveness to detail, a positive attitude and an ability to work cooperatively with the Chief Justice, the public, the staff in the Administrative Office, in the various court locations, and in collaboration other court departments. Candidates will be expected to perform statistical analysis and to innovatively use technology in streamlining the operational best practices issued by the AOHC. Candidates should not only have a keen interest in the law and the delivery of justice (although no legal education or training is required), but also a commitment to public service. The position requires maturity and discretion in handling confidential matters in a professional and sensitive manner. Supervision Received: Receives primary assignments and direction from the Chief Justice and the Deputy Court Administrator and works closely with other administrative staff. Work is supervised by the Deputy Court Administrator OR their designee and is evaluated for professional soundness, conformity to policy, and achievement of objectives. Duties: Works closely with the Chief Justice in supporting the day-to-day operations of the Housing Court including drafting, editing and finalizing correspondence, memoranda, and presentations; Assists the Chief Justice by compiling materials and making necessary arrangements for meetings and field visits, both before and after such meetings and visits; Maintains correspondence and meeting files; Assists with all Housing Court initiatives including educational conferences, Professional Development initiatives, Committee Meetings, Speech-writing, and Event Preparation; Communicates clearly and concisely as a representative of the Chief Justice; Maintains the database for the Housing Court’s Performance Metrics, requiring proficiency with Microsoft Access and Excel as well as the Trial Court’s MassCourts case processing system; Prepares and disseminates weekly reports related to the Trial Court Performance Metrics in order for Regional Coordinators, First Justices and Clerk-Magistrates to monitor and improve case flow management; Prepares quarterly caseload metrics for the Trial Court; Maintains database of upcoming retirements and appointments; Maintains database of Judicial Activity Reports and travel documentation for the Chief Justice; Provides administrative support on projects as needed; Assists with management of office support staff as needed or requested; and Works closely with regional administrative judges and staff to collect, analyze and disseminate data relating to resource allocations. Minimum Requirements: Bachelor’s degree and 2 years of relevant administrative experience with methods and procedures in courts or other public or private sector organizations; or an equivalent combination of the education and experience; Excellent writing, editing, and proofreading skills, and a firm grasp of the rules of grammar and punctuation; Strong organizational skills; Proficiency in MS Excel, MS Outlook and other Microsoft Office Applications; Keen grasp of the importance of confidentiality in the workplace; Reputation for ethical and moral behavior; Ability to work with others and maintain a professional and friendly working environment; Ability to lead AOHC and court staff in supporting the Mission of the Housing Court; Ability to adapt quickly and think on one’s feet; Willingness to identify and learn new skills and techniques to enhance the operations of the Administrative Office of the Housing Court; Self-motivation and a commitment to continuing professional development; Confidence to ask questions and assume responsibilities as they arise. Ability to travel to court locations throughout the State. Closing Date/Time: 2023-06-25
