-
Job Description
Duties Description
• Receive and transmit police messages via radio, telephone, and criminal justice systems.
• Maintain logs, records and written documents required by the Agency.
• Professional and composed verbal communication with outside police agencies and the public; maintaining sound customer service practices and meeting the needs of the Agency under sometimes stressful conditions is essential.
• This position operates an extensive array of law enforcement and emergency related communications equipment as well as computer software.
• Prioritize all radio and telephone communications. Answer multiple telephone lines. Receive emergency and non-emergency calls for law enforcement and dispatch patrols to respond.
• Make urgent and important decisions regarding emergency situations based on knowledge, skills and policies and procedures.
• Service all walk-in customers.
• Perform administrative duties such as data entry and retrieval, information filing and record keeping.
• Comply with all Federal, State and Local regulations relative to communications and protected data and information.
• Other duties as assigned.
Minimum Qualifications
No minimum qualifications per civil service.
Preferred Qualifications:
• High School Diploma or higher
• Preferred, one year of experience as a radio dispatcher or call taker (police, fire, emergency medical, mobile fleet, traffic management center, etc.)
• Successfully pass an extensive background check
• Successfully pass a field training program
• Must have strong communication skills and the ability to communicate with a diverse community
• Must be able to operate and perform under varying degrees of stress and pressure and be able to prioritize emergencies
• Must be willing to work nights, weekends and holidays and be flexible with the schedule
• Candidates must have the ability to effectively engage in communications that are often various and multiple
• Must be able to navigate various software technologies including those associated with law enforcement applications and internet-based websites and have excellent data entry skills
Additional Comments
Health Insurance options available
Vacation/leave Benefits after 38 weeks
Some positions may require additional credentials or a background check to verify your identity.
Closing Date/Time: 06/18/25 -
ABOUT THE COMPANY
-
-
New York State Parks, Recreation & Historic Preservation
Show moreThe mission of Parks, Recreation, and Historic Preservation is to provide safe and enjoyable recreational and interpretive opportunities for all New York State residents and visitors and to be responsible stewards of our valuable natural, historic and cultural resources.
From the shores of Long Island to the mighty Niagara Falls, New York's 180 state parks offer countless opportunities to explore your natural environment, escape from the grind of the everyday and experience exciting new adventures. Beaches, boat launches, hiking trails, campsites, and golf courses all await you!
New York's state parks... With all there is to see and do, how will you spend your time?
NEW YORK STATE IS KNOCKING IT OUT OF THE PARKS!
Come work with us, and...
- Be a part of the premier park system in the United States - with more than 250 state parks, historic sites, golf courses, swimming pools, beaches, campgrounds, marinas, trails, and museums and nature centers.
- Work in some of the most beautiful, scenic, and historic places New York State has to offer.
- Make a tangible impact on your community. Parks are for everyone, and all are welcome here: People of every age, ability, color, or creed belong here – without exceptions – yourself included! People of every kind come visit us in order to have experiences – and at OPRHP, we get to be part of these special times in truly meaningful ways. See how you can make a difference as a part of Team OPRHP!
State parks and historic sites are staffed by a core of permanent employees who work year-round to maintain these precious resources. During the peak of our operating season (May through September) the permanent staff is supplemented by several thousand seasonal employees who work to ensure that our patrons have a positive and safe experience when visiting our sites.
-