ADMINISTRATIVE AIDE

POSITION OVERVIEW

Applications accepted from: All Persons Interested

Department: City Secretary
Reporting Location: 900 Bagby
Workdays & Hours: Monday - Friday 8:00 AM - 5:00 PM
*Subject to Change

DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
The Office of the City Secretary has an exciting opportunity for an Administrative Aide to serve as our first-line customer service advocate. The successful incumbent will welcome visitors by greeting them, in person or on the telephone, answering and/or referring inquiries. They may perform complex clerical and administrative support duties including covering the front desk, answering questions from walk-ins and callers, organizing, and maintaining record keeping systems and researching and preparing simple reports. Other duties are as follows:

• Performs employee intake and notifies appropriate staff of the employee arrival.
• Ensure a systematic flow of customers throughout the Department.
• Types, proofreads, and edits correspondence, reports, and additional material as needed.
• Assists with diverse projects to include but not limited to records maintenance and data interpretation.
• Establishes, organizes and maintains assigned records.
• Resolves questions.
• Answers telephones, sorts mail and operates various office equipment.
• Performs other duties as assigned.

WORKING CONDITIONS
This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment.
This is a Department of City Secretary Position at the Tier II Level.

MINIMUM REQUIREMENTS

EDUCATION REQUIREMENTS
Requires a High School diploma or GED.

EXPERIENCE REQUIREMENTS
Two years of clerical or administrative experience are required .

LICENSE REQUIREMENTS
None

PREFERENCES

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

Preferences shall also be given to those with the following:

• Experience handling multiple phone lines.
• Professional attitude and appearance.
• Effective interpersonal skills.
• Pleasant, professional, and articulate phone voice.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED
Department will administer skills assessment test

SAFETY IMPACT POSITION NO
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

PAY GRADE: 10

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .

To view your detailed application status, please log-in to your online profile by visiting:
http://agency.governmentjobs.com/houston/default.cfm or call (832)393-6049.

If you need special services or accommodations, call (832)393-6049. (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE - Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 11 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

Closing Date/Time: 6/11/2025 11:59 PM Central

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• Houston Airport System

• 2812331839

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