Chief of Adult Community Operations

Job Location: This position will be domiciled in the Kansas City area.

General Summary:

The Chief of Adult Community Operations will have a focus on contracted community providers of Adult

Behavioral Health services to include, Substance Use Disorder treatment, Recovery Support Services and

Psychiatric services in the Northwest Region of Missouri. The position will work with local

organizations, providers, and stakeholders to further the mission, vision and values of the Department of Mental Health.

This is a managerial position. At this level, employees are responsible for coordinating multiple resources, scheduling and prioritizing work, evaluating and presenting findings to leadership, and supervising employees. Employee supervision includes hire recommendations, training, planning and assigning work, performance assessment, coaching, and progressive discipline. Supervision at this level

also requires employees to have the knowledge and skills to perform and review the work overseen.

Responsibilities:

• Assigns environmental reviews for Northwest Region for CPS, SUD and RSS providers and
  
  reviews reports.
  
  • Responsible for follow-up of individual case referrals from a variety of sources.
  
  • Manages regional adult community funds and utilizes for specific purposes, primarily one-time
  
  funding.
  
  • Monitors all adult provider allocations and residential funds. Reviews agency
  
  allocation transfer requests. Making recommendations to Fiscal officers in
  
  Central Office.
  
  • Reviews/evaluates program proposals with Regional Executive Officer and Central Office.
  
  • Plans and implements Least Restrictive Environment reviews to identify gaps in system and
  
  promote ICPR-Res options of PISLs, IRTS, and CAs. Assigns, reviews and summarizes
  
  reports. Attends follow-up meetings with agencies with plans of correction.
  
  • Handles new contract requests and contract cancellations with associated communication/letters.
  
  • Coordinate/facilitate communication between facilities and community organizations/staff when
  
  necessary and appropriate. Work with contracted providers on decentralization of both apartments
  
  and RCFs.
  
  • Reviews/evaluates Event Management Tracking for all contracted adult providers in the Metro
  
  East, making referrals to the investigations unit as required. Requests/reviews provider death
  
  reviews, making recommendations as appropriate.
  
  • Triages Office of Constituent Services complaints to appropriate provider or assigns to staff to
  
  assist the individual.
  
  • In collaboration with REO, develops strategic goals each year that are priorities in the
  
  community. Identifying and communicating gaps in services, community needs and priorities.
  
  • Responds to significant issues with providers, hospitals, DD or DOC when they have a critical
  
  need regarding a challenging individual

Required skills:

Knowledge and understanding of CSR’s (Code of State Regulations), Department Operating Regulations,

Medicaid Standards, DBH Policy and Procedures, Psychiatric Services Catalog, and Certification

Standards for the State. Ability to establish excellent working relationships both internal to DBH and with

external providers. Must have ability to problem solve and work independently. Skill in engaging in

productive dialogue and providing challenging information. Ability to develop short and long-range plans

that meet established objectives.

Eligibility:

Bachelor’s degree and 5 or more years of relevant experience

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

Salary up to $95,000 annually, commensurate with education and experience.

You may submit your resume by email to Megan.Roedel@dmh.mo.gov

Application deadline is June 27, 2025

• 

• State of Missouri

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