Account Clerk I/II - Citywide

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

About the Department

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live work and do business. Moreover, San José is the center of cultural government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration.

Position Duties

The salary ranges for this classification are:

• Account Clerk I: $54,075.84- $65,738.40
• Account Clerk II: $57,854.16 - $70,346.64

The salary ranges include an approximate five percent (5%) ongoing non-pensionable compensation. The actual salary shall be determined by the final candidates’ qualifications and experience.

This is a class-based recruitment. Candidates who meet the minimum qualifications for Account Clerk I/II will be added to the active Qualified Candidate Group and contacted when a department-specific vacancy becomes available. This candidate pool will supersede any active list. If you are in the current Qualified Candidate Group, you will need to reapply in order to be considered for future vacancies.

The City of San Jose invites applications for the citywide classification of Account Clerk I/II. An Account Clerk I/II will have good customer service skills, good verbal and written skills, and understand basic accounting work. This position will be responsible for the department's accounts payable duties and purchase orders.

Typical duties include:

• Performs a variety of accounting and clerical duties involving processing transactions with arithmetic calculations.
• Batches invoices to proper accounts; posts ledgers; prepares purchase orders and requisitions. Posts, stores, computes prices, pro-rates fees, and issues permits. May serve as a timekeeper for smaller departments.
• Using well-established procedures and practices, processes payment documents; maintains petty cash funds; may serve as timekeeper for small departments; accepts and records revenue; prepares statements and bills; maintains records; and processes and verifies claims.
• Operates and utilizes a variety of standard office equipment, including but not limited to computers, printers, scanners, phones, calculators, fax, software programs, and accounting machines and equipment.
• Assists customers with getting correct account information, account balances to process their payments and other questions by calling the department or directing them to the correct locations for clarification.
• Batches invoices to proper accounts; posts ledgers; maintains equipment inventory lists and conducts periodic audits; prepares purchase orders and requisitions; and handles extensions, invoices, bills, vouchers and other fiscal documents, verifying their accuracy and completeness.
• Accepts payments, writes receipts and deposit slips; posts, stores, computes prices, pro-rates fees, and issues permits.
• Undertakes routine fiscal clerical duties such as performing arithmetic calculations, checking and balancing simple accounts, and posting data to various accounts.
• Participates in preparing personnel payroll, time cards or shift changes by preparing cards, entering changes affecting status or amount, computing net changes or charges and tabulating; audits a variety of timekeeping actions and generates/prepares payroll related reports.
• Participates in inventory, records of supplies, filing of fiscal-related documents, and general office related tasks.

Minimum Qualifications

Account Clerk I

Education: Completion of high school or equivalent (General Education Development [GED] Test or California Proficiency Certificate).

Experience: None.

Account Clerk II

Education: Completion of high school or equivalent (General Education Development [GED] Test or California Proficiency Certificate).

Experience: One (1) year of experience in accounting clerical work or office work using arithmetic clerical routines.

Acceptable Substitution: A Bachelor’s Degree from an accredited college or university may be substituted for the required experience.

Other Qualifications

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.

Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

Computer Skills - Experienced with financial management system (FMS) or other accounting system and with common business computer applications including but not limited to: MS Outlook, MS Word, and MS Excel.

Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.

Flexibility - Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment.

Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).

Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.

Teamwork and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills

Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.

Selection Process:

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.
If you have questions about the duties of these positions, the selection or hiring processes, please contact Irina Orozco at Irina.Orozco@sanjoseca.gov

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

Closing Date/Time: 5/14/2025 11:59 PM Pacific

• 

• City of San Jose

• 408-535-1285

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