Administrative Support Clerk

The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. By joining our team, YOU can make a difference in the lives of those impacted by a mental illness or developmental disability so they can have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities.

This is an entry-level administrative support position that works under direct supervision performing simple clerical and support functions, to include: basic filing, data entry, mail sorting and distribution, and front office maintenance.

Responsibilities:

• Answer the switchboard and direct all calls to the appropriate staff. If need be, research and find out who would best be able to resolve their issues
• Ensure all visitors entering the office sign in and follow proper procedures
• Keep front areas, lobby, entrance, and switchboard desk clean and sanitized
• Assist public with copying, scanning, faxing SDS hour sheets
• Affix postage to outgoing mail
• Maintain clerical folders and keep brochures stocked
• Review and update needed files both (physical and digital)
• Updating Public Administrators list, including contact information and address
• Compose UR Letters, following-up with staff for correct information
• Email letters/documents to TCM's
• Process any med aide that comes in, to include updating med aide database, adding and creating new certificates and updating existing information.
• Send out information and certificate to licensed Med Aide Nurses through DMH Facilities and following up when additional information is needed
• Provide facilities and licensed workers with verification letters regarding current standing of L1MA
• Coordinate and work with internal RN staff for up to date policies, challenge requests, and additional Med Aide information
• Make copies and keep up-to-date test, scoresheets, discard damaged test and replace if needed, and other med aide files
• Add new RNs to med aide and entering them into the system while maintaining accurate facility information and files for all RNs requesting testing information
• Provide support and assist staff with all special projects and tasks when needed

Knowledge, skills & abilities

Knowledge of general office practices. Ability to maintain clerical records, operate basic office equipment, and interact on the telephone or in person with the public. Applicants must be well-organized, able to successfully manage work priorities, and must possess proficient writing and professional communication skills.

0-1 year of relevant work experience.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

Upload a cover letter, resume, college transcript, and three professional letters of reference.

Complete information must be provided for your request to be considered . Documentation supporting your eligibility (transcripts, employment records, etc.) may be required at any time during the application and hiring process.

Please feel free to reach out with any questions or concerns to Human Resources at ashlee.robinson@dmh.mo.gov

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• State of Missouri

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