Quality Control Specialist

Job Location:

• The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101.

Why you’ll love this position:



Are you looking for a position that will allow you to work with a team of dedicated IT professionals? Are you interested in being a key player in a partnership between ITSD and the Department of Revenue? If so, this position might be for you!

ITSD-DOR has an opening for a Quality Control Specialist. In this position, you will use your skills to analyze and execute test plans, carry out hands-on and automated application testing, quantify and qualify test results, and communicate outcomes with other team members. You will have the chance to deliver a meaningful impact supporting DOR and the citizens of Missouri.

This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting the Department of Revenue (DOR).

ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam.

• Testing of integrations, functionality, business rules, data conversions, mobility, performance, security, and more.
• Overall, the position requires a great deal of interaction with Department of Revenue (DOR) customers and potentially other stakeholders, such as vendors.
• Maintain a positive working relationship with all ITSD functional areas.
• Be responsible for ensuring customer expectations are being met and proper procedures are being followed.
• Understand and further develop detailed business requirements based on system knowledge.
• Other duties as assigned.

• Good verbal communication skills between peers, management, and stakeholders.
• An ability to produce written communication that is concise and accurate, also providing context and content tailored to the right audience.
• An ability to facilitate meetings and ask the right questions to elicit requirements.
• An ability to actively listen and demonstrate understanding of what is being said.
• A desire to build strong working relationships based on trust and a strong work ethic.
• An ability to follow up and follow through on commitments.
• Ability to come to a shared understanding of the problem and analyze possible solutions.
• Ability to build test scripts in order to test new or existing features.
• Apply testing techniques to ensure that solutions make it to production with zero or minimal defects.
• Knowledge in Azure DevOps (ADO), SQL, Visio, Word, and Excel.
• Knowledge with Agile/Scrum development process.
• Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Knowledge of test script development. Ability to gather and interpret data. Ability to conduct load and regression testing and evaluate results.

The classification for this position is Quality Control Specialist ; click for more information.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

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• State of Missouri

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