Vocational Enterprises Representative MVE

A position in the Missouri Department of Corrections is more than a job. It's a calling. Corrections employees transform lives, equipping Missourians in the criminal justice system with the skills they need to contribute to their communities, inside and outside our walls. More than 95 percent of people who enter the prison system ultimately are released. We want to make sure they’re good neighbors.

We offer great benefits! Missouri State Employee Retirement System / Deferred compensation plan / Health insurance (medical, vision, dental for employees and family) / Paid life insurance / Long-term disability insurance / Cafeteria plan / Paid holidays / 10 hours annual leave per month / 10 hours sick leave per month / Uniforms provided when required / Pre-service and in-service training / Access to credit union / Direct deposit of paycheck (required) / Employee health, wellness and safety initiatives / MOST 529 College Savings Program

Confer with state agencies, tax-supported agencies, and/or political subdivisions throughout the state by telephone, email or in person to provide information about vocational enterprises products and services; informs current and prospective customers of items available for sale, factory workloads, and delivery schedules; offer a high level of customer service support to ensure customer satisfaction with every transaction.

Compiles information on customers' needs and determines existing demand for new products; investigates customer complaints and recommends possible solutions; participates in workshops to promote products and services to current and potential customers.

Consults with management of the Vocational Enterprises Program to coordinate production to satisfy customer demand; reviews purchase orders to ensure that prices are accurate and all necessary information is included.

Receives general administrative direction; performs other related work as assigned

Some in-state travel may be necessary.

Minimum Qualifications:

Must have a minimum of 4 years in a customer-oriented role; possession of a high school diploma or proof of high school equivalency; and possession of a valid vehicle operator's license

(Earned credit hours from an accredited college or university may substitute on a year-for-year basis for a maximum of two year of the required experience at a rate of 30 earned credit hours for one year - a minimum of two years of the listed experience is required)

All requested documents MUST be received by the closing date listed.

Some positions are eligible for a shift differential of $173.34 semi-monthly, which is provided to employees with shifts that begin on or between 12:00pm (noon) and 5:00am, and who work at a 24/7 worksite (i.e. institution, transition center, supervision center, or command center), or whose work requires regular visits to these locations. If selected for interview, eligibility may be discussed at that time with the hiring manager.

The Department of Corrections is the only State agency that currently offers a guaranteed 1% pay increase for every two years of service up to 20 years.

The Missouri Department of Corrections is proud to have a tradition of promotion from within for employees looking for and seeking distinctive career paths. As you work for the department, we invite you to consider your goals and make choices to actively head toward them. We seek to recognize employees who serve with distinction.

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• State of Missouri

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