Staff Support Specialist II

CITY OF GREENVILLE NORTH CAROLINA
Greenville, North Carolina United States  View Map
Posted: Sep 25, 2024
  • Salary: $40,435.20 Annually USD
  • Full Time
  • Public Health
  • Other
  • Job Description

    Job Summary

    Performs varied administrative tasks in support of the day-to-day administration of the City's human resources functions.

    FLSA Status: Non-Exempt

    Examples of Duties

    • Serves as HR receptionist by greeting customers and answering telephone and routing to appropriate personnel;
    • Answers varied and routine inquiries regarding programs, procedures, etc.;
    • Creates and maintains paper and electronic filing systems; moves files from one location to another and retrieves files from storage as required;
    • Processes invoices for payment;
    • Uses software for word processing, spreadsheets, electronic file management, and related tasks;
    • Reviews files and documents for completeness and accuracy, ensuring adherence to human resources guidelines;
    • Participates in special projects and provides administrative support to HR Department staff;
    • Operates various mail equipment; weighs, determines postage, and processes incoming and outgoing mail;
    • Schedules meetings as requested;
    • Performs inventories of office supplies to determine level or amount for reorder;
    • Performs other job-related duties as assigned.


    Minimum Qualifications

    Education and Experience :
    • High school diploma or GED (Associate's degree in office administration, human resources, or related field preferred); and
    • One to three years of clerical/administrative support and customer service experience.
    Knowledge, Skills, and Abilities:

    Knowledge of:
    • customer service principles and techniques.
    • modern office practices, procedures, and methods, including the principles and procedures in creating and maintaining filing systems.
    • proper business English, spelling, and grammar.
    Skilled in:
    • the operation of assigned office equipment, including computer equipment and various software packages.
    Ability to:
    • maintain confidentiality of personnel information.
    • work accurately with close attention to detail.
    • establish and maintain good working relationships with other City employees and the public.
    • work independently within established procedures.
    • type accurately at an average rate of speed.
    • communicate verbally with customers in a face-to-face setting or by telephone, answering questions and handling issues with tact and courtesy.
    • display initiative, flexibility, and receptiveness to ideas, changes, and tasks.
    • work under pressure to meet deadlines and handle tasks that come up simultaneously or unexpectedly.
    • meet the mental and physical demands of the position.


    The City of Greenville offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees.

    Visit the City of Greenville Human Resources Website for a more in depth summary of our benefits.

    Closing Date/Time: 10/13/2024 11:59 PM Eastern
  • ABOUT THE COMPANY

    • City of Greenville
    • City of Greenville

    About Greenville

    Some places have what it takes to help write the story of your life, to help you create and live your life to the fullest: opportunities, people and experiences that open minds and doors; activities that enrich and entertain. Places so welcoming that you feel you’re in the presence of family and friends, and that everywhere you turn, you find yourself in good company.

    As the hub of eastern North Carolina, Greenville is that place.

    Here, life’s a graceful balance of front-porch friendly and business-world sharp, a balance lit up and alive with all the amenities of a metropolitan university town. Where we enjoy the company of our neighbors on summer nights, talking on the porch about the day’s news and sports scores from the latest Pirate’s game, until someone flips a coin to see who’ll run out for barbeque.

    Walking through the streets of Greenville, you see it has its share of art galleries, museums and festivals that delight; or, close by, the campus of East Carolina University calls to art and culture lovers with its worldly offering of musical concerts, theatrical and dance productions, travel films and lectures. For students with the fire of the future shining in their eyes, ready to turn their dreams loose, the campus calls to them in another voice.

    Yes, you’ll find what you’re looking for here. But in many cases (and maybe this is just as important) what you didn’t even know you were looking for. That’s the way it is in Greenville. What makes it tick is how it makes people tick. As the cultural, educational and economic hub of the region, it’s expansive; it rewards the curious imagination, the entrepreneurial mind.

    If you’re a person with big ideas and big ambitions, Greenville is good company. The smart thinking, hard work and optimism that once made Greenville a leading marketer of tobacco are still prevalent, though now guiding the area’s technology focus with its many bioscience and robotics breakthroughs. No surprise, these victories are trumpeted with as much enthusiasm as the local sports team’s trophy season.

    Located just inland off the North Carolina coast, East of I-95, over 20 parks grace the landscape of Greenville and Pitt County. So if you’re an outdoor enthusiast, you’ll find enough adventure and scenic beauty here to fill up the canvas of your days, and plenty of like-minded people who share your respect for the grandeur of nature, the intoxicating fragrance of our Magnolia trees, picnicking under the shade of oaks, fishing at sundown, or hiking down a path that leads you not to the trail’s end, but to the conclusion that this is where you belong.

    True, in some parts of the world, when you say the word “hub” people think “crowded”, “faceless”, “too noisy to hear myself think”. But we’re different.

    There are crowds … parades down Evans Street. An annual Halloween street party. Students streaming to classes. Participants at major meeting or conferences. Or onlookers gathered down at the Extreme Park or Five Points Plaza to watch BMX bike pros practicing for an event.

    But they’re not faceless crowds.

    There is noise … live music rising from the campus nightlife scene, the hub-bub around the Convention Center, or when the Pirates rally to make the winning score, nothing short of pandemonium.

    But our noise makes your spirits soar.

    In fact, you could say that the hustle and bustle of life in Greenville is conducive to a higher level of thinking and inspiration. One thing’s for sure, the first thought on your mind will be how glad you are to be in Greenville, North Carolina, smack dab in the middle of such good company.

    Show more

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