Business Systems Analyst II - PERC

The Job

FUTURE SALARY INCREASES*

3% effective February 22, 2025

3% effective February 21, 2026

Performance Education & Resource Centers (PERC) is recruiting for a Business Systems Analyst II (BSA II) . BSA IIs evaluate existing business processes/systems/workflows and develop business applications to enhance delivery of departmental services. Assignments include studies in workflow and technology integration; projects requiring research, analysis, and solution development; interacting with all levels of technical, administrative, and professional staff as well as le ading a team and assigning project tasks to team members.

PERC leverages its Learning Management System (LMS) to advertise training opportunities, record training engagements, and understand learning achievements and gaps using analytical data and reporting. The BSA II position will support PERC's Learning Management System, leading the team of dedicated Specialists who administer and troubleshoot the system. Additionally, the BSA II is responsible for administering and maintaining the department’s project management system, consulting leadership on best practices for project management.

For more detailed information, refer to the Business Systems Analyst II job description.

EXCELLENT BENEFITS PACKAGE

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*Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance.

Flexible schedules may be offered contingent upon satisfactory work performance and as business needs dictate. 9/80 schedules are a privilege, and availability may vary depending on work assignment.

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Prior to appointment, applicants must successfully pass a background check, including fingerprinting, verification of employment history, and physical exam/drug test.

Travel: Travel throughout the County may be required. Employees will be required to make provision for transportation. A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Candidates must meet one of the following requirement options to qualify:

OPTION 1:

IT EXPERIENCE: Two (2) years of full-time equivalent experience performing IT business systems analysis or information systems analysis, including four (4) of the following areas: requirements gathering, end user acceptance testing, process mapping, workflow diagramming, documenting business rules, feasibility studies, and cost/benefit analysis.

-AND-

EDUCATION: Thirty (30) semester (45 quarter) units of completed college coursework from an accredited college or university in information technology, computer science, business administration, or a closely related field. Transcripts MUST be attached to your application unless you have a completed associate's degree in a qualifying field listed above. If your specific field of study is not listed and you do not attach a transcript, or if you fail to indicate your field of study, your application may be disqualified.

NOTE: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.

OPTION 2:

IT EXPERIENCE: Three (3) years of full-time equivalent experience performing IT business systems analysis or information systems analysis, including four (4) of the following areas: requirements gathering, end user acceptance testing, process mapping, workflow diagramming, documenting business rules, feasibility studies, and cost/benefit analysis.

OPTION 3:

IT EXPERIENCE: One (1) year of full-time equivalent experience performing IT business systems analysis or information systems analysis, including four (4) of the following areas: requirements gathering, end user acceptance testing, process mapping, workflow diagramming, documenting business rules, feasibility studies, and cost/benefit analysis.

TRAINING EXPERIENCE: One (1) year of full-time equivalent experience planning, coordinating, assessing, and delivering training programs in a professional workforce and/or utilizing eLearning development systems to create trainings for an adult-learning audience.

-AND-

EDUCATION: Thirty (30) semester (45 quarter) units of completed college coursework from an accredited college or university in information technology, computer science, business administration, or a closely related field. Transcripts MUST be attached to your application unless you have a completed associate's degree in a qualifying field listed above. If your specific field of study is not listed and you do not attach a transcript, or if you fail to indicate your field of study, your application may be disqualified.

NOTE: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.

Be sure to indicate all qualifying experience in the work history section of your application, as well as in your responses to the supplemental questionnaire.

Desired Qualifications

The ideal candidate will have hands-on experience solving technical issues, interacting with end users and program developers, and acting in a lead capacity for other technical staff, in addition to providing infrastructure support.

Selection Process

Examination Procedure:

There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; do not refer to a resume as it will not be reviewed . The most highly qualified candidates, based on the evaluation results, may be referred for interview.

Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00PM, Friday, September 20th, 2024.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment.

If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points.

Please c lick HERE for important Applicant Information and the County Employment Process .

Administrative Services Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits, please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

Closing Date/Time: 9/20/2024 5:00 PM Pacific

San Bernardino, California United States View Map