Job Location: St. Joseph, MO
Why you’ll love this position:Grain Inspection Services (GIS) plays a critical role in Missouri’s grain market by acting as an unbiased third-party to help to establish the value of grain being bought and sold. The mission of the GIS program is to provide superior customer service that promotes confidence in the Official grain inspection system and Missouri state government.
The Field Office Manager oversees one of three field offices across the State of Missouri performing this function. The position is dynamic, no two days are the same. The work schedule requires a balance of office and field work and will fluctuate based on business need - allowing for increased flexibility and autonomy
. - Management of approximately 25 personnel (including full-time, part-time, and seasonal), including but not limited to:
- Scheduling & planning of staff work schedules; including shared responsibility of being available nights and weekends to manage potential last-minute changes by our customers.
- Hiring, onboarding, and supervision of professional, technical, and clerical staff.
- Performance management including clearly communicating and upholding expectations, disciplining when necessary, and providing opportunities and resources for growth.
- Foster a positive, collaborative, and accountable work environment.
- Maintain quality service by:
- Developing and maintaining productive & professional relationships with customers and other industry stakeholders.
- Understanding and enforcing quality standards including compliance with federal grain inspection standards.
- Collaborating with and learning from team members at all levels & locations, and champion changes to existing practices when necessary.
- Management of office expenses, including personnel use, in a fiscally responsible manner aligned with state-wide financial objectives.
- Other duties as assigned.
On-site, daily support is received by an Assistant Field Office Manager and Lead Administrative Support Professional. Additional support is available through equivalent positions at other field offices. General supervision is received from the GIS Management team in Jefferson City. However, the Field Office Manager is expected to exercise considerable discretion, judgment, and a high degree of initiative in the performance of duties.
This position will begin alongside the current Field Office Manager for a training period to ensure a successful transition of management duties. The intended start date for this position is July 1, 2024, but is flexible.Minimum Qualifications: Skills - Ability to multi-task and quickly adapt to changing priorities.
- Effectively manage time (self and staff), including balancing short and long-term projects with daily service requests.
- Demonstrate a professional, positive attitude to all stakeholders and maintain customer service as a priority.
- Ability to handle pressure and exhibit a calm demeanor at all times.
- Communicate effectively & professionally, in verbal and written formats.
- Ensure a safe, secure, and legal work environment including the ability to maintain strict confidentiality.
- Maintain a high level of ethics, trustworthiness, and integrity.
- Exhibit excellent work ethic & dedication, including a willingness to perform inspection work when necessary.
- Ability to learn a wide variety of regulations, policies, and processes related to grain inspection through independent study, interactive hands-on training, and other means.
* Employees in this position will be required to obtain a minimum of two grain grading licenses within the first two years of employment as Field Office Manager. A third license may be required based on applicant experience and will be specified prior to hire. Applicants with existing FGIS-issued grain grading licenses may be exempt or partially exempt from this requirement at management discretion.
Technical - Possess a valid Missouri Driver’s license.
- High level of proficiency in general computer skills & Microsoft Office products including Outlook, Word and Excel.
- Ability to travel outside of service area in conjunction with business & professional development needs, including up to 50% of the time during initial training period, and typically less than 10% thereafter.
- Reliable cellular service while at home.
Education/Experience - Minimum of 8 years of a combination of relevant experience and relevant degree, such as:
- 4-year degree in relevant field AND 4 or more years of relevant experience or
- High school diploma or GED equivalent AND 8 or more years of relevant experience
- Relevant areas may include business administration, management, agriculture, agriculture economics, transportation and/or logistics management, manufacturing or warehouse management, grain inspection, grain handling or processing, or similar areas.
Preferred Qualifications: - Highly preferred: Prior management experience
- Experience in the grain industry including grain inspection, grain handling, grain processing, etc.
- Those with Official grain inspection system experience, including FGIS-licensed inspectors, are highly preferred but lack of this experience will not be used as the sole basis denying consideration to any applicant.
- Work experience in office settings AND field settings.
- Experience or certification in continuous process improvement (such as Lean Six Sigma “Belts”), change management, project management, or similar topics.
Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Benefits Include:
- 3 weeks paid vacation AND 3 weeks paid sick leave
- 13 paid holidays per year
- Insurance: health (medical, dental, vision) and free life insurance
- Retirement: including up to a $75.00 per month match on savings plan
- Up to 6 weeks paid parental leave for birth or adoption
- And several additional resources including the SELF program (formerly EAP), discount websites, and healthy living incentives!
