Licensed Clinical Therapist I - Quality Management*

  • SAN BERNARDINO COUNTY, CA
  • San Bernardino, California
  • May 05, 2024
Full Time Public Health
  • Salary: $66,497.60 - $96,075.20 Annually USD

Job Description

The Job

***Apply by May 31st to be considered for invitation to the Department of Behavioral Health's one-day Clinical Therapist Hiring Event on Thursday June 13th! Receive conditional job offer same day!***

Are you interested in using your clinical and administrative skills to make a difference in delivering health and wellness to millions of residents?

Join a team who is passionate about the services they provide and is committed to making a difference in the lives of the residents of San Bernardino County.

The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Licensed Clinical Therapist I - Quality Management*. Licensed Clinical Therapists I for the Quality Management division perform a variety of regulatory mandates including, but not limited to, the following: reviewing clinical documentation for services provided to adults and children with severe mental or emotional disorders to ensure compliance with Medi-Cal documentation requirements as outlined by the Department of Health Care Services (DHCS); conducting concurrent reviews for authorizations of adult and youth crisis residential and adult residential treatment services; conducting prior authorization for an array of adult and children’s outpatient specialty mental health services; processing grievances, appeals, and state hearing requests received for the San Bernardino County behavioral health systems of care; addressing second opinions, change of provider requests, and continuity of care requests; answering phone calls from the public via the 24/7 Access Line; and working with San Bernardino County managed care plans to continually improve specialty mental health services. Incumbents in these positions primarily perform regulatory mandates, but may require client contact and/or the provision of services when deemed necessary.

*Official Title: Clinical Therapist I
For additional details, please refer to the Clinical Therapist I job description.

Hear from current therapists about their experiences within the County below!


The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service, integrity, accountability, and trust.

DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget.

Click HERE to learn more about the Department of Behavioral Health

Click HERE to learn more about San Bernardino County

The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department.

CONDITIONS OF EMPLOYMENT


Pre-Employment Process: Applicants must pass a background check that will include fingerprint/DOJ LiveScan, DMV check, and medical exam. The m edical exam will include a drug and TB test. Applicant must be a U.S. Citizen or permanent U.S. resident. Some positions may require additional background check processes dependent upon the work location.

Travel: Travel throughout the County may be required depending on assignment. Employees will be required to make provision for transportation. At the time of hire, a valid California driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

License: Must be licensed in the State of California as a Marriage and Family Therapist (LMFT), Clinical Social Worker (LCSW), or Professional Clinical Counselor (LPCC). Applicants must indicate license number and expiration date on the Supplemental Questionnaire. A copy of license is required upon appointment. L icensure must be maintained and in good standing.

Desired Qualifications

Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation.

Experience in one or more of the following areas is highly desirable, however, not required:
  • Government or private behavioral health clinics/programs/contract agencies, serving persistently mentally ill clients.
  • Experience in quality assurance or utilization review activities.
  • Experience with managed care or insurance plans, such as, but not limited to, Kaiser, Inland Empire Health Plan (IEHP) or Molina Healthcare.
  • Experience with performing clinical screening/assessment duties in a call center environment, including screening and resource referrals to care.
  • Experience with grievances, beneficiary rights and consumer complaints, investigations and resolution.
  • Experience in transitional care coordination between inpatient and outpatient levels of care for medical complexity or severely persistently mentally ill adults and children.


Selection Process

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.

If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application.

EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation:
If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points.

Please click HERE for important Applicant Information and the County Employment Process .

Professional Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits,* please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

*Retirement benefits subject to change.

Closing Date/Time: Continuous

Job Address

San Bernardino, California United States View Map