Job Location: This position is located at the Knipp Building; 3418 Knipp Drive, Jefferson City, MO.
The
Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.
Why you’ll love this position: This position is responsible for enrolling providers to ensure MO HealthNet participants have access to quality healthcare providers. The MMAC Revalidation Unit is a fast paced and challenging unit with opportunities for advancement. The person in this position will work independently within this supportive and hard-working team environment. You will respond to non-routine inquiries and requests from providers and other agencies.
- Communicate with providers via email, mail, and by phone.
- Answer questions from fellow team members and assist supervisor, as needed.
- Locate background information currently in enrollment files, in the imaging system, or from attachments to applications.
- Research, review, and make decisions about complex correspondence received from providers or others, and must be able to define in detail what information is needed.
- Process provider change requests regarding address changes, Tax ID changes, ownership changes, name change, etc.
- Process Revalidations for Provider Enrollment providers and track completion of revalidations to ensure compliance with federal and state regulatory requirements.
- Assist with the development of paperless workflows and identify opportunities to improve unit efficiency.
Minimum Qualifications
3-5 years of relevant experience. (Substitutions may be allowed.)
Preferred Qualifications
Attention to detail is essential and the ability to multi-task along with being organized. Clear, accurate, written and verbal communication is important, along with a desire to provide excellent customer service. Must be able to lead in a team setting with positivity and a professional demeanor. Must have computer experience and typing skills.
Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
