POSITION OVERVIEW
Applications Accepted From: ALL PERSONS INTERESTED
Division/Section: IAH-AIRPORT OPERATIONS/AIRPORT SECURITY
Workdays & Hours*: Shift work, could include a Rotating Schedule *** weekends and holidays ***(*Subject to change) DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS: The Airport Operations Coordinator ensures operational excellence throughout the Security section of Bush Intercontinental Airport (IAH) by maintaining a safe and secure airport environment. The Security team serves a wide scope of internal and external customers including, but not limited to the traveling public, employees, and stakeholders by conducting inspections of operations and coordinating operational or security activities. The section ensures the airport maintains compliance with the Transportation Security Administration (TSA) approved Airport Security Plan, as well as TSA mandated Rules and Regulations
. The purpose of this position is to perform as the security regulation subject matter expert in the field during security emergencies and assist with the planning, training, and carrying out of mitigation efforts to reduce the threat level to IAH and enhance the overall airport security posture. This position is proactive in locating and resolving security issues and violations. It conducts routine compliance inspection to ensure the airport is in compliance with Federal, State, and local security regulations. The success of this role is highly dependent on the ability of being actively responsible for the unique aspects of the airport, while supporting their counterparts to ensure that safety and customer service are at the forefront of the passenger experience. "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required. **
Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required. **
The responsibilities of this position include, but are not limited to:
The Airport Operations Coordinator duties, but are not limited to: - Monitoring the operational and security activities in operational areas to ensure a safe environment and ensures compliance with Federal, state, local and department regulations, policies, and procedures activities.
- Coordinating with airport staff and other airport agencies on corrective actions to maintain compliance.
- Coordinates emergency response with other agencies to ensure the safety of life and property.
- Conducting communications with airline, tenant and airport personnel and resolves problems between airport customers and tenants.
- Acting as field security liaison during emergencies. Commanding operational activities and maintaining order during aeronautical-related emergencies, following the Airport Security Plan and Emergency Plan and other airport rules and regulations.
- Participating in tabletop or field exercises and tests of response resources.
- Resolving security related issues from airport customers and tenants. Meeting with airport tenants to explain airport security policies and procedures.
- Observing and reports tenant and airline security activities to ensure compliance with regulations, contracts, standards, and policies/procedures. Identifying violations and ensures penalties are carried out.
- Leading, assigns tasks and trains lower-level security, communications, and operational personnel. Coordinating work with the identification badging unit.
- Keeping abreast of existing and new legislation and ensures compliance to federal, state, and local requirements. Advises airport management on needed action.
- Contributing to the team effort by performing related duties as needed.
WORKING CONDITIONS The position routinely requires lifting of moderately heavy items, such as typewriters or records boxes (up to 40 pounds) and/or very long periods of walking on rough surfaces on a routine basis. There are routine discomforts from exposure to moderate of heat, cold, moisture/wetness and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions. Requires the ability to make coordinated eye/hand movements within fairly fine tolerance and/or calibration demands; or the ability to make closely coordinated eye/hand movements on a patterned response space within moderate tolerance demands.
MINIMUM REQUIREMENTS
EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field.
EXPERIENCE REQUIREMENTS Two years of progressively responsible experience in airport operations, airport security or airport safety are required.
Directly related professional experience may substitute for the above education requirement on a year-for-year basis. LICENSE REQUIREMENTS Valid Driver's License and compliance with city's policy on driving (AP 2-2).
PREFERENCES
Preference will be given to applicants with considerable knowledge of airport operations and security. Ability to communicate diplomatically and effectively, often in tense situations, with all levels of internal and external customers. Experience with MS Office suite is a plus. Verifiable experience in utilizing any type of access control and/or close circuit television as it relates to this position is strongly preferred. Knowledge of Airport Security Plan and TSA rules and regulations are highly desired.
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. ** GENERAL INFORMATION
SELECTION/SKILLS TESTS REQUIRE
The selection process will involve application review and/or interview. Department may administer skills assessment test.
SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
Pay Grade - 20
SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at : http://www.houstontx.gov/
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1852.
If you need special services or accommodations, call 281-233-1852; (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit
: https://www.youtube.com/watch?v=EDWLV_sJFoM
EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan.
Benefits include:
• Medical
• Dental
• Vision
• Wellness
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 11 city holidays, plus one floating holiday
• Flexible schedules
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Healthcare Flexible Spending Account
For plan details, visit http://www.houstontx.gov/hr/benefits.html
Closing Date/Time: 5/17/2024 11:59 PM Central
