Lottery Sales Systems Manager

This Sales Systems Manager (Research/Data Analyst) will serve as the administrator for the Lottery’s field software solution, gemIntelligence. This position is the liaison between the Lottery’s sales team and the vendor to use this software tool as a means to grow sales, by identifying enhancement opportunities for the system and by leading training efforts with the sales team to maximize the use of gemIntelligence as a selling tool.

This position is responsible for the tracking and reporting of software issues and requests for enhancements, software testing and deployment of software releases. Responsible for coordinating Sales team equipment needs, budget requests, equipment enhancements and roll-out plans, research and provide recommendations for optimization and replacement (examples include: tablets, printers, cell phones, etc.). Serve as an administrator and customer service support for the Lottery’s Retailer Portal website. Provide continuous support and recommendations to grow the network of retailers and to enhance their user experience. Serve as the sales team’s liaison with regard to Lottery vehicle fleet management. Manage and administer monthly vehicle mileage and expense audits, vehicle inspections and swap recommendations based on mileage analysis to ensure statewide adherence to vehicle guidelines and expectations. Work on special projects to support the Sales Management Team as needed. Overnight travel to Springfield, Kansas City and St. Louis approximately twice per month.

Requires a Bachelor's degree and two or more years of experience in Business or Public Administration, Marketing, Customer Support, Data Analysis or a closely related field. Additional years of experience can substitute for education. Project management experience preferred.

In this role, you'll get to work with a dynamic goal-oriented group where results show. It is a great team atmosphere and one in which your creativity is valued.

Comprehensive State of Missouri benefit package: http://oa.mo.gov/personnel/state-employees/employee-benefits

50,000

Jefferson City, Missouri United States View Map