Supervising Communications Technician (County Promotional)

The Job

This recruitment is only open to County of San Bernardino, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment.

***County employment must be clearly listed in your work experience.***

The Innovation and Technology Department is accepting applications for Supervising Communications Technician for the Telecommunication Services Division .

This position is characterized by the full supervisory responsibility over a specialized Telecommunication Services Division unit, including: telecommunication services repair; telecommunication services system support; or telecommunication services installation team(s). Responsibilities could include supervising the assembling, installing, programming, maintenance, and/or repair of the voice and data communications systems, Cisco VoIP hardware and software, power systems, and ancillary equipment.

The position will be responsible to provide instruction on safety and technical procedures; develop and implement training plans; conduct field surveys; estimate programming cost and installation/repair costs of communications equipment; recommend whether to repair or replace parts and equipment; communicate with vendors and customers; perform audits to ensure accurate records; examine job orders/time accounting records to verify correct billing information; and prepare various reports and correspondence.

This position class is characterized by responsibility to supervise staff assigned to one of several specialty areas of the Telecommunication Services Division. This recruitment may be utilized to fill any of the specialty technology unit positions as needed.

For a more comprehensive listing of job duties for this classification, please refer to the Supervising Communications Technician job description.

EXCELLENT BENEFITS!!!

This position offers competitive County benefits! Click the image below to learn more.

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Incumbent must successfully complete a background investigation (fingerprinting and work history/education check) in addition to a job-related physical exam, including a drug test.

Working Conditions: Employees are subject to On-Call duties, 24-hour call back, and may be asked to work during unusual hours, inclement weather and other adverse circumstances. Duties may include working in confined spaces and climbing ladders to install, inspect and maintain equipment.
Travel: Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.
Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

REQUIRED EXPERIENCE: Three (3) years of experience, within the last eight (8) years, as a lead worker installing, maintaining, and repairing voice and data systems.

-AND-

REQUIRED EDUCATION: Thirty (30) semester (45 quarter) units of post-high school coursework in telecommunications, electronics, or a closely related field OR specialized technology courses or certificate programs with 450 hours of classroom instruction. A list of related coursework must be submitted with the application.

Substitution: An additional one (1) year of qualifying experience may be substituted for the required education.

Desired Qualifications

The ideal candidate will demonstrate strong interpersonal, customer service, and communication skills; be a team player with the ability to achieve goals through influence, collaboration, and cooperation; and possess strong problem solving and analytical skills.

Experience and knowledge in Telephony and Data Infrastructures, Cisco VoIP, Cisco UCS servers, UCM and Unity Connection, Networking, Nortel-Avaya PBX and Call Pilot is desirable.

Selection Process

Application Procedure: Please complete and submit the online employment application and supplemental questionnaire by the filing deadline.

There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview.

Be sure to include in your application and Supplemental Questionnaire answers any relevant experience and education that demonstrates that you meet the minimum requirements, as it will be used to competitively evaluate your qualifications.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.


EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points.

Please click HERE for important Applicant Information and the County Employment Process .

Supervisory Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits,* please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

*Retirement benefits subject to change.

San Bernardino, California United States View Map