STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs?general clerical support work including data entry, filing, maintaining physical and electronic records, front counter support and answering phones to support student enrollment, registration and access to records; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs general front counter and web-room admissions and records duties; answers questions from and assists current, returning and prospective students with registering, adding or dropping courses, payments and access to official records; distributes and accepts and reviews for completeness and accuracy various forms and petitions; provides information and may verify student eligibility for particular programs, classes or early enrollment; responds to questions and complaints. Receives and inputs a variety of student information into computer systems; researches information in computer systems; assists with the preparation of forms and documentation; verifies accuracy of information with third parties. Uses a computer and phone system to respond to phone, email and web-based inquiries, explains requirements and deadlines and provides informational services; downloads documentation and enters student data into databases and student records. Prepares and compiles packets of materials; receives, opens, sorts and distributes office mail; prepares regular and bulk mailings; scans or copies various documents and materials; duplicates, assembles and distributes packets. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services. Files and maintains student supporting documentation, ensuring the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established District policies and procedures. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides referrals to on campus and community programs and services. Provides backup for other departments or division office administrative support staff. Assists with the preparation of rosters and grades for review and upload into student records; assists with the logging and entry of external transcripts. May provide work guidance to student workers and seasonal staff. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Standard office practices and procedures, including recordkeeping and filing. Customer service practices and telephone etiquette. Correct English usage, including spelling, grammar and punctuation. Basic policy, procedures, goals and objectives of a college admissions and records department. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Safety policies and safe work practices applicable to the assignment. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Provide customer service in person and over the phone, sometimes to confrontational individuals. Learn, interpret, explain and apply District, departmental and administrative policies, procedures and practices. Learn and apply the operations and processes of District systems and applications used in the admissions and records function. Prepare clear and accurate spreadsheets, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least six months of clerical or customer service experience in an office environment involving the use of automated recordkeeping and processing systems; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS: Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms.?Employees are frequently required to walk, and to stand for long periods at a time; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.? Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Apr 02, 2024
Temporary
General Purpose Under general supervision, performs?general clerical support work including data entry, filing, maintaining physical and electronic records, front counter support and answering phones to support student enrollment, registration and access to records; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs general front counter and web-room admissions and records duties; answers questions from and assists current, returning and prospective students with registering, adding or dropping courses, payments and access to official records; distributes and accepts and reviews for completeness and accuracy various forms and petitions; provides information and may verify student eligibility for particular programs, classes or early enrollment; responds to questions and complaints. Receives and inputs a variety of student information into computer systems; researches information in computer systems; assists with the preparation of forms and documentation; verifies accuracy of information with third parties. Uses a computer and phone system to respond to phone, email and web-based inquiries, explains requirements and deadlines and provides informational services; downloads documentation and enters student data into databases and student records. Prepares and compiles packets of materials; receives, opens, sorts and distributes office mail; prepares regular and bulk mailings; scans or copies various documents and materials; duplicates, assembles and distributes packets. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services. Files and maintains student supporting documentation, ensuring the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established District policies and procedures. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides referrals to on campus and community programs and services. Provides backup for other departments or division office administrative support staff. Assists with the preparation of rosters and grades for review and upload into student records; assists with the logging and entry of external transcripts. May provide work guidance to student workers and seasonal staff. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Standard office practices and procedures, including recordkeeping and filing. Customer service practices and telephone etiquette. Correct English usage, including spelling, grammar and punctuation. Basic policy, procedures, goals and objectives of a college admissions and records department. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Safety policies and safe work practices applicable to the assignment. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Provide customer service in person and over the phone, sometimes to confrontational individuals. Learn, interpret, explain and apply District, departmental and administrative policies, procedures and practices. Learn and apply the operations and processes of District systems and applications used in the admissions and records function. Prepare clear and accurate spreadsheets, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least six months of clerical or customer service experience in an office environment involving the use of automated recordkeeping and processing systems; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS: Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms.?Employees are frequently required to walk, and to stand for long periods at a time; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.? Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Cal State University (CSU) Long Beach
1250 North Bellflower Boulevard, Long Beach, California 90840, USA
Job Summary Under the direction of the Associate Vice President for Enrollment Services, the Assistant Vice President, Admissions and Enrollment Management (AVP) is responsible for developing the institutional admission policy, philosophy and procedures, along with administrative student systems and software to support the Strategic Enrollment Management Plan of the CSU system and Long Beach campus, working in accordance with federal, state, and system wide regulations. The AVP collaborates with the Vice Provost of Academic Planning and partners with the Enrollment Tech Committee in the development of an enrollment model, which projects, and monitors student enrollment. In collaboration with Academic Affairs, this position creates an analytical predictive enrollment model each year that reflects the coordination and contribution of the college office stakeholders and ensures that the university enrollment goals can consistently be met. Leading the staff team who successfully processes over 120,000 applications each academic year, this position shares a strategic vision for both technology and human resource development. As a thought leader with in-depth knowledge of data mining in higher education to reveal enrollment trends and research, this position is responsible for creating a long-term strategy that includes planning for a potential changing enrollment landscape and emerging opportunities for changing capacity. Key Responsibilities Creates a long-term strategy that includes planning for a potential changing enrollment landscape and emerging opportunities for changing capacity. This position is responsible to analyze campus trends, considering external factors and national trends, to create a much more predictable yield. In addition, this position will oversee University Outreach and School Relations, to ensure prospective student recruitment and yield efforts remain in alignment with university objectives. Lead campus events such as Day at The Beach to help increase yield and reach assigned targets. Leading the team who successfully processes over 120,000 applications each academic year, this position shares and implements a strategic vision for both technology and human resource development. In order to enhance productivity efficiencies, the AVP’s technical expertise will provide the vision for the Student System’s team to identify and advance the use of technology to create a new process for ES staff as well as reporting functions to include melt and analytics for colleges to better plan, including the creation of a robust interactive dashboard. Responsible for creating and implementing an analytical predictive enrollment model each year for the Fall admission cycle that reflects the coordination and contribution of the college office stakeholders and ensures that the university enrollment goals can consistently be met. Responsible for developing institutional admission policy, philosophy and procedures, including student systems and software implementation, in support of the campus Strategic Enrollment Management Plan. The AVP will provide guidance to set measurable enrollment goals and strategies through the collection, evaluation, and communication of data and analysis supporting the university's strategic plan and academic mission. Knowledge Skills and Abilities Ability to develop, implement, and evaluate effective admission strategies in support of Enrollment Management objectives. Ability to perform complex data analysis that results in dependable predictive modeling based on enrollment trends. Ability to manage and lead staff to complete complex projects using knowledge of student service technology, project management methodology and tools, strategic planning, and workload management. Ability to direct complex tasks and multiple simultaneous projects of a diverse nature. Ability to negotiate and broker effectively with peers, faculty, students, and subordinates. Ability to partner and collaborate with ethnically and culturally diverse communities. Ability to effectively manage a large team including the training, motivation, and retention of talented staff. Understanding and experience or education in the use of technology in the accomplishment of project objectives. Thorough knowledge of student information systems especially the admission functionality in both PeopleSoft and imaging systems such as On Base. Experience managing admission and enrollment management functions with an eye toward the future. Ability to develop, interpret and apply academic and administrative policy, procedures, and rules. Experience creating and implementing student-centered services to meet student and institutional needs. Ability to develop innovative admission solutions and systems to meet university needs. Ability to complete projects without detailed instructions, obtaining facts on which recommendations can be made. Treats all customers (students, faculty and staff colleagues) with dignity and respect, empathy, fairness and professionalism, consistent with the university mission, values and strategic vision. Ensures operational integrity and continuity by maintaining detailed descriptions of responsibilities, ranging from daily tasks to strategic activities and outcomes, and makes them available to supervisor. Ensures quality, usability and integrity of system data by working within approved processes and testing procedures. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience 10 years of progressively responsible experience in Enrollment Management. Equivalent to a bachelor's degree is required. Master’s degree in a related field preferred. Physical Summary Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less). Department ES Admissions Compensation Hiring Range : The hiring range for this position is $11,665 - $15,415 per month commensurate with candidate's education, experience, skills, and training. CSU MPP Compensation Summary Range: The MPP Comp Summary Range for this position is $10,555 - $15,833 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Benefits This is a management level position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, and excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance, educational fee waiver, and retirement benefits. Classification Administrator III Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Advertised: May 01 2024 Pacific Daylight Time Applications close: May 15 2024 Pacific Daylight Time Closing Date/Time:
May 02, 2024
Job Summary Under the direction of the Associate Vice President for Enrollment Services, the Assistant Vice President, Admissions and Enrollment Management (AVP) is responsible for developing the institutional admission policy, philosophy and procedures, along with administrative student systems and software to support the Strategic Enrollment Management Plan of the CSU system and Long Beach campus, working in accordance with federal, state, and system wide regulations. The AVP collaborates with the Vice Provost of Academic Planning and partners with the Enrollment Tech Committee in the development of an enrollment model, which projects, and monitors student enrollment. In collaboration with Academic Affairs, this position creates an analytical predictive enrollment model each year that reflects the coordination and contribution of the college office stakeholders and ensures that the university enrollment goals can consistently be met. Leading the staff team who successfully processes over 120,000 applications each academic year, this position shares a strategic vision for both technology and human resource development. As a thought leader with in-depth knowledge of data mining in higher education to reveal enrollment trends and research, this position is responsible for creating a long-term strategy that includes planning for a potential changing enrollment landscape and emerging opportunities for changing capacity. Key Responsibilities Creates a long-term strategy that includes planning for a potential changing enrollment landscape and emerging opportunities for changing capacity. This position is responsible to analyze campus trends, considering external factors and national trends, to create a much more predictable yield. In addition, this position will oversee University Outreach and School Relations, to ensure prospective student recruitment and yield efforts remain in alignment with university objectives. Lead campus events such as Day at The Beach to help increase yield and reach assigned targets. Leading the team who successfully processes over 120,000 applications each academic year, this position shares and implements a strategic vision for both technology and human resource development. In order to enhance productivity efficiencies, the AVP’s technical expertise will provide the vision for the Student System’s team to identify and advance the use of technology to create a new process for ES staff as well as reporting functions to include melt and analytics for colleges to better plan, including the creation of a robust interactive dashboard. Responsible for creating and implementing an analytical predictive enrollment model each year for the Fall admission cycle that reflects the coordination and contribution of the college office stakeholders and ensures that the university enrollment goals can consistently be met. Responsible for developing institutional admission policy, philosophy and procedures, including student systems and software implementation, in support of the campus Strategic Enrollment Management Plan. The AVP will provide guidance to set measurable enrollment goals and strategies through the collection, evaluation, and communication of data and analysis supporting the university's strategic plan and academic mission. Knowledge Skills and Abilities Ability to develop, implement, and evaluate effective admission strategies in support of Enrollment Management objectives. Ability to perform complex data analysis that results in dependable predictive modeling based on enrollment trends. Ability to manage and lead staff to complete complex projects using knowledge of student service technology, project management methodology and tools, strategic planning, and workload management. Ability to direct complex tasks and multiple simultaneous projects of a diverse nature. Ability to negotiate and broker effectively with peers, faculty, students, and subordinates. Ability to partner and collaborate with ethnically and culturally diverse communities. Ability to effectively manage a large team including the training, motivation, and retention of talented staff. Understanding and experience or education in the use of technology in the accomplishment of project objectives. Thorough knowledge of student information systems especially the admission functionality in both PeopleSoft and imaging systems such as On Base. Experience managing admission and enrollment management functions with an eye toward the future. Ability to develop, interpret and apply academic and administrative policy, procedures, and rules. Experience creating and implementing student-centered services to meet student and institutional needs. Ability to develop innovative admission solutions and systems to meet university needs. Ability to complete projects without detailed instructions, obtaining facts on which recommendations can be made. Treats all customers (students, faculty and staff colleagues) with dignity and respect, empathy, fairness and professionalism, consistent with the university mission, values and strategic vision. Ensures operational integrity and continuity by maintaining detailed descriptions of responsibilities, ranging from daily tasks to strategic activities and outcomes, and makes them available to supervisor. Ensures quality, usability and integrity of system data by working within approved processes and testing procedures. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience 10 years of progressively responsible experience in Enrollment Management. Equivalent to a bachelor's degree is required. Master’s degree in a related field preferred. Physical Summary Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less). Department ES Admissions Compensation Hiring Range : The hiring range for this position is $11,665 - $15,415 per month commensurate with candidate's education, experience, skills, and training. CSU MPP Compensation Summary Range: The MPP Comp Summary Range for this position is $10,555 - $15,833 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Benefits This is a management level position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, and excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance, educational fee waiver, and retirement benefits. Classification Administrator III Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Advertised: May 01 2024 Pacific Daylight Time Applications close: May 15 2024 Pacific Daylight Time Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: Under general supervision of the Director of the Educational Opportunity Program (EOP) in collaboration with the Director of Admissions of Operations & Systems, the Student Services Professional II position is responsible for performing moderately complex professional student service work in that assignments typically require the application of both knowledge and judgment in using the principles, techniques, standards, guides and professional skills characteristic of a particular student service program or activity. This position requires: both interviewing and counseling techniques; judgment to recommend solutions to problems and changes in program procedures; and acting as spokesperson within the area of expertise. Duties and responsibilities Pre-Admission Application Evaluation, Processing & Advisement Review and analyze transcripts and other basic records of prospective and current applicants to determine eligibility for admission to the University and EOP. Including but not limited to specific course requirements, transferable courses and GPA calculations based on the major the student has applied for to the University. Promptly and accurately updating educational information, entering the admission decision, and other pertinent information into PeopleSoft system, along with any corresponding student files. Meet with students to discuss admissions eligibility matters in relation to impacted major criteria, and provide alternative options. Provide pre-admission counseling to prospective students and community members and customer service on a continuous basis in person, over telephone and electronically. Assist students with the University and EOP Application if needed. Regularly conduct admission and pre-admission appointments with returning students regarding admission eligibility. In addition, assist students with navigating EOP returning student process. Provide eligibility worksheet to EOP, prior to clearing admission to determine if student is eligible for re-entry based off EOP Academic Contract. Clearing admission and checklist for returning applicant, updating university admission coding to allow enrollment. Maintain contact with select applicants to aid their admission process and provide guidance about their application, outstanding documentation, and their admission status. Represent CSUSB and EOP at events on and off campus. Advise and counsels prospective and returning University foster youth applicants, and their guardians, along with identified unhoused applicants on general CSU and specific EOP and Renaissance Scholar admission processes. Remain knowledgeable and staying up to date of CSU and EOP Admission Requirements. Document and develop workflow diagrams to capture department and cross departmental operational procedures. Continuously analyze and enhance workflow procedures based on CSU system wide, University, EOP requirements and best practices. Contribute to the development of queries in PeopleSoft for the purpose of enrollment management. Develop strategic communications/forms and execute in consultation and collaboration with University Admissions and EOP. Work collaboratively with University Admissions Team, and closely with Director of Admissions of Operation & Systems, in developing procedures that support both University and EOP admissions. Participate in appropriate University Admission team trainings and applicable meetings. In collaboration with University Admissions and Outreach Department, develop and implement referral process of prospective university applicants to EOP department for exception admission consideration. Advise applicants towards alternative educational options for potential future university consideration, if not selected. Develop, track and monitor all referrals and communications for prospective exceptions. Contribute to the development and implementation of office business practices to determine student eligibility for admissions to the University and EOP, determining residency status, and reviewing appeals for exceptions to University Policy. Assist incoming and returning applicants with financial aid inquires (FAFSA and CA DREAM ACT application) deadlines, and EOP grant information. Provide students information on student support services offered by the university such as but not limited to, the Services to Students with Disabilities Office, Financial Aid & Scholarships Office, Housing and Residential Education, Undocumented Student Success Center, Black Scholars Program, Veterans Success Center, Basic Needs & Student Support program, SAIL program, Renaissance Scholars program, EOP Summer Bridge, Orientation and First Year Experience, Career Center, etc. Provide University Admissions partners, EOP Director, Assistant Director and Admissions Coordinator with ad hoc reports as requested. Work collaboratively with respective campus partners to keep up to date on any changes related to University Admissions or procedures that may impact prospective students or EOP new and returning applicants. Meet weekly with EOP and ASR representatives or other department liaisons for updates as needed. Serve as a back-up for downloading CSUSB University EOP Applications. Update campus partners regarding University Admissions, EOP policies and procedures. Update EOP staff regarding campus partners policies and procedures. Meet with on campus partners to assess needs and provide services, gather and present data as appropriate. Attend meetings with EOP staff and attend ASR staff meetings. Determination of Residency Collaborate with University Residency Specialist to keep staff updated on AB540 policies, procedures and student status. Work in conjunction with University Residency Specialists to determine whether a student has met the requirements for AB540 status and serve as department liaison for AB540 EOP applicants. Provide guidance to prospective AB540 students and their parents/guardians in regards to higher education rights, assist with procedures and share on campus resources. Partner with University Admissions, Residency Specialists to ensure EOP applicants submit required documents to determine residency and work collaboratively with communications to prospective students. Remain current of policies related to AB540 determination, CA Dream Act, AB540 resources. Assist students, high school/community college counselors with questions regarding AB540 eligibility and procedural inquiries. Reference the Residence Handbook developed between CSU attorneys and the CSU system as needed and attend CSU trainings on campus and statewide related to residency to stay up to date. Outreach and Recruitment Participate in Outreach and Recruitment efforts to inform students and community partners about CSUSB and EOP admission requirements and comprehensive support services. Provide pre-admission guidance to prospective students in group and individual settings. Advisement based on admission requirements, career pathways, majors, A-G high school pattern, CSU/UC/CCC course agreements, admission policy and procedures. Partners include, but not limited to, K-12 schools, community colleges, parents/guardians, counselors, campus wide departments, non-profit agencies and community organizations. Serve as first point of contact for prospective and returning EOP and Renaissance Scholars (Foster Youth) Program inquiries for Admissions & Operation Systems and Student Outreach & Recruitment Department(s) via phone, by appointment, walk-ins and electronically. Attend and assist with University and EOP recruitment events, by assisting in coordination and facilitating guardian/parent/counselor and student workshops and presentations on University and EOP admissions requirements, program services, which may include evenings and weekends. Maintain recruitment tracking log. Assist with the collection, editing and updating of the annual University & EOP Outreach & Recruitment PowerPoint and any marketing literature related to outreach and recruitment efforts to ensure accurate and up to date University and EOP admission eligibility information and deadlines. Perform other classification-related duties as assigned. Minimum Qualifications: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown in the required qualifications may be substituted for the required education on a year for year basis. Equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of professional experience. Required Qualifications: Working knowledge of the practices, procedures and activities of the program to which assigned; General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Preferred Qualifications: A Master’s degree is preferred. Experience in the analysis and application of academic regulations and procedures related to university admissions. Experience involving detailed work, including mathematical computations that require high degree of accuracy. Demonstrated experience working in higher education or related field. Demonstrated experience and familiarity of working with online student information systems (College Source, Assist, etc.) and PeopleSoft. Ability to analyze and evaluate applications and transcripts and acquire knowledge of Transfer Admissions Agreements. Ability to work and effectively communicate with ethnically and culturally diverse campus and community members. Working knowledge of the practices, procedures, and activities of the Educational Opportunity Program. Demonstrated experience and the ability to communicate with others admission requirements, policies and procedures. Knowledge of professional counseling theories and techniques and conflict resolution is preferred. Ability to handle sensitive and confidential information with diplomacy and discretion. Ability to formulate and recommend solutions to unique situations and problems using good judgment. Ability to work independently and in a team setting. Commitment to acquiring knowledge of accommodation resources available to students. Ability to design, coordinate and facilitate workshops/presentations. Ability to handle multiple work priorities, organize work projects and complete in a timely manner. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail and the ability to multitask and offer support with quick turnaround due to tight deadlines. Strong analytical and problem-solving skills. Demonstrated ability to maintain composure and tact during high stress situations and under heavy workload, with conflicting priorities, frequent interruptions, and other demands. Ability to exercise personal initiative and independent judgment within the scope of the assigned duties. Experience working in the California State University system. Team-oriented collaborative work style approach in carrying out assignments. Compensation and Benefits: Anticipated Hiring Range: $4,610 per month Classification Salary Range: $4,610 - $6,556 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Full-time Exempt Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is: May 10, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Apr 26 2024 Pacific Daylight Time Applications close: May 10 2024 Pacific Daylight Time Closing Date/Time:
Apr 27, 2024
Job Summary: Under general supervision of the Director of the Educational Opportunity Program (EOP) in collaboration with the Director of Admissions of Operations & Systems, the Student Services Professional II position is responsible for performing moderately complex professional student service work in that assignments typically require the application of both knowledge and judgment in using the principles, techniques, standards, guides and professional skills characteristic of a particular student service program or activity. This position requires: both interviewing and counseling techniques; judgment to recommend solutions to problems and changes in program procedures; and acting as spokesperson within the area of expertise. Duties and responsibilities Pre-Admission Application Evaluation, Processing & Advisement Review and analyze transcripts and other basic records of prospective and current applicants to determine eligibility for admission to the University and EOP. Including but not limited to specific course requirements, transferable courses and GPA calculations based on the major the student has applied for to the University. Promptly and accurately updating educational information, entering the admission decision, and other pertinent information into PeopleSoft system, along with any corresponding student files. Meet with students to discuss admissions eligibility matters in relation to impacted major criteria, and provide alternative options. Provide pre-admission counseling to prospective students and community members and customer service on a continuous basis in person, over telephone and electronically. Assist students with the University and EOP Application if needed. Regularly conduct admission and pre-admission appointments with returning students regarding admission eligibility. In addition, assist students with navigating EOP returning student process. Provide eligibility worksheet to EOP, prior to clearing admission to determine if student is eligible for re-entry based off EOP Academic Contract. Clearing admission and checklist for returning applicant, updating university admission coding to allow enrollment. Maintain contact with select applicants to aid their admission process and provide guidance about their application, outstanding documentation, and their admission status. Represent CSUSB and EOP at events on and off campus. Advise and counsels prospective and returning University foster youth applicants, and their guardians, along with identified unhoused applicants on general CSU and specific EOP and Renaissance Scholar admission processes. Remain knowledgeable and staying up to date of CSU and EOP Admission Requirements. Document and develop workflow diagrams to capture department and cross departmental operational procedures. Continuously analyze and enhance workflow procedures based on CSU system wide, University, EOP requirements and best practices. Contribute to the development of queries in PeopleSoft for the purpose of enrollment management. Develop strategic communications/forms and execute in consultation and collaboration with University Admissions and EOP. Work collaboratively with University Admissions Team, and closely with Director of Admissions of Operation & Systems, in developing procedures that support both University and EOP admissions. Participate in appropriate University Admission team trainings and applicable meetings. In collaboration with University Admissions and Outreach Department, develop and implement referral process of prospective university applicants to EOP department for exception admission consideration. Advise applicants towards alternative educational options for potential future university consideration, if not selected. Develop, track and monitor all referrals and communications for prospective exceptions. Contribute to the development and implementation of office business practices to determine student eligibility for admissions to the University and EOP, determining residency status, and reviewing appeals for exceptions to University Policy. Assist incoming and returning applicants with financial aid inquires (FAFSA and CA DREAM ACT application) deadlines, and EOP grant information. Provide students information on student support services offered by the university such as but not limited to, the Services to Students with Disabilities Office, Financial Aid & Scholarships Office, Housing and Residential Education, Undocumented Student Success Center, Black Scholars Program, Veterans Success Center, Basic Needs & Student Support program, SAIL program, Renaissance Scholars program, EOP Summer Bridge, Orientation and First Year Experience, Career Center, etc. Provide University Admissions partners, EOP Director, Assistant Director and Admissions Coordinator with ad hoc reports as requested. Work collaboratively with respective campus partners to keep up to date on any changes related to University Admissions or procedures that may impact prospective students or EOP new and returning applicants. Meet weekly with EOP and ASR representatives or other department liaisons for updates as needed. Serve as a back-up for downloading CSUSB University EOP Applications. Update campus partners regarding University Admissions, EOP policies and procedures. Update EOP staff regarding campus partners policies and procedures. Meet with on campus partners to assess needs and provide services, gather and present data as appropriate. Attend meetings with EOP staff and attend ASR staff meetings. Determination of Residency Collaborate with University Residency Specialist to keep staff updated on AB540 policies, procedures and student status. Work in conjunction with University Residency Specialists to determine whether a student has met the requirements for AB540 status and serve as department liaison for AB540 EOP applicants. Provide guidance to prospective AB540 students and their parents/guardians in regards to higher education rights, assist with procedures and share on campus resources. Partner with University Admissions, Residency Specialists to ensure EOP applicants submit required documents to determine residency and work collaboratively with communications to prospective students. Remain current of policies related to AB540 determination, CA Dream Act, AB540 resources. Assist students, high school/community college counselors with questions regarding AB540 eligibility and procedural inquiries. Reference the Residence Handbook developed between CSU attorneys and the CSU system as needed and attend CSU trainings on campus and statewide related to residency to stay up to date. Outreach and Recruitment Participate in Outreach and Recruitment efforts to inform students and community partners about CSUSB and EOP admission requirements and comprehensive support services. Provide pre-admission guidance to prospective students in group and individual settings. Advisement based on admission requirements, career pathways, majors, A-G high school pattern, CSU/UC/CCC course agreements, admission policy and procedures. Partners include, but not limited to, K-12 schools, community colleges, parents/guardians, counselors, campus wide departments, non-profit agencies and community organizations. Serve as first point of contact for prospective and returning EOP and Renaissance Scholars (Foster Youth) Program inquiries for Admissions & Operation Systems and Student Outreach & Recruitment Department(s) via phone, by appointment, walk-ins and electronically. Attend and assist with University and EOP recruitment events, by assisting in coordination and facilitating guardian/parent/counselor and student workshops and presentations on University and EOP admissions requirements, program services, which may include evenings and weekends. Maintain recruitment tracking log. Assist with the collection, editing and updating of the annual University & EOP Outreach & Recruitment PowerPoint and any marketing literature related to outreach and recruitment efforts to ensure accurate and up to date University and EOP admission eligibility information and deadlines. Perform other classification-related duties as assigned. Minimum Qualifications: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown in the required qualifications may be substituted for the required education on a year for year basis. Equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of professional experience. Required Qualifications: Working knowledge of the practices, procedures and activities of the program to which assigned; General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Preferred Qualifications: A Master’s degree is preferred. Experience in the analysis and application of academic regulations and procedures related to university admissions. Experience involving detailed work, including mathematical computations that require high degree of accuracy. Demonstrated experience working in higher education or related field. Demonstrated experience and familiarity of working with online student information systems (College Source, Assist, etc.) and PeopleSoft. Ability to analyze and evaluate applications and transcripts and acquire knowledge of Transfer Admissions Agreements. Ability to work and effectively communicate with ethnically and culturally diverse campus and community members. Working knowledge of the practices, procedures, and activities of the Educational Opportunity Program. Demonstrated experience and the ability to communicate with others admission requirements, policies and procedures. Knowledge of professional counseling theories and techniques and conflict resolution is preferred. Ability to handle sensitive and confidential information with diplomacy and discretion. Ability to formulate and recommend solutions to unique situations and problems using good judgment. Ability to work independently and in a team setting. Commitment to acquiring knowledge of accommodation resources available to students. Ability to design, coordinate and facilitate workshops/presentations. Ability to handle multiple work priorities, organize work projects and complete in a timely manner. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail and the ability to multitask and offer support with quick turnaround due to tight deadlines. Strong analytical and problem-solving skills. Demonstrated ability to maintain composure and tact during high stress situations and under heavy workload, with conflicting priorities, frequent interruptions, and other demands. Ability to exercise personal initiative and independent judgment within the scope of the assigned duties. Experience working in the California State University system. Team-oriented collaborative work style approach in carrying out assignments. Compensation and Benefits: Anticipated Hiring Range: $4,610 per month Classification Salary Range: $4,610 - $6,556 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Full-time Exempt Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is: May 10, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Apr 26 2024 Pacific Daylight Time Applications close: May 10 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 535763; 2/16/2024 ADMISSIONS EVALUATOR (2 POSITIONS) Evaluator Trainee/Evaluator I Admissions and Recruitment Salary Range: Evaluator Trainee: $3,695 - $4,478/Monthly. Evaluator I: $3,866 - $5,440/Monthly. Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Essential Functions : Under the general supervision of the Assistant Director for Admission Evaluations, the incumbent is responsible for the evaluation of admissions and academic records for admission eligibility, and determination of external transfer course credit. Work is performed under general supervision and requires a high degree of accuracy. The position processes and evaluates undergraduate and graduate applications; makes university admission eligibility determinations; performs evaluations of all types of academic records; interprets, analyzes, and applies written regulations, complex procedures and university policies; updates the CMS Student Systems; and assists applicants with the explanation of admissions decisions, policies and procedures. Required Qualifications & Experience : Evaluator Trainee : Equivalent to six months responsible experience involving academic, administrative, fiscal or statistical records processing and maintenance, or two years of full-time college with course work specific to development of quantitative and analytical skills. Upon successful completion of the training program, trainees are moved to the Evaluator I classification. Evaluator I : Equivalent to one year of academic records evaluation experience; OR one year equivalent to completion of a formal training program in academic records evaluation; OR any twelve-month combination of training and experience related to academic records evaluation. Both : The incumbent must have knowledge of Windows, including Word and Excel and possess strong analytical, mathematical, written, verbal, organizational and interpersonal skills. The incumbent must also possess the potential ability to work independently under general supervision with a high degree of accuracy. The ability to confront problems analytically and logically, and make appropriate conclusion; obtain a thorough understanding of the many variables, regulations, policies, practices and procedures involved in the admissions operation; disseminate clear and accurate information; attention to detail; and to maintain a good working relationship with applicants, faculty, staff, and the general public. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : A bachelor's degree from an accredited four-year college or university. PC proficiency - knowledge of software packages such as Microsoft Office. Familiarity with Cal State Apply, CMS PeopleSoft, and Hyland Imaging Systems are a plus. A quick study; multitask oriented; handle heavy workload; constantly demonstrate attitudes and behaviors in keeping good customer service; professionalism; student center philosophy and teamwork. Ability to work independently, take initiative and use own discretion in completing projects; and ability to work well under pressure. Closing date : Review of applications will begin on March 1, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 535763; 2/16/2024 ADMISSIONS EVALUATOR (2 POSITIONS) Evaluator Trainee/Evaluator I Admissions and Recruitment Salary Range: Evaluator Trainee: $3,695 - $4,478/Monthly. Evaluator I: $3,866 - $5,440/Monthly. Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Essential Functions : Under the general supervision of the Assistant Director for Admission Evaluations, the incumbent is responsible for the evaluation of admissions and academic records for admission eligibility, and determination of external transfer course credit. Work is performed under general supervision and requires a high degree of accuracy. The position processes and evaluates undergraduate and graduate applications; makes university admission eligibility determinations; performs evaluations of all types of academic records; interprets, analyzes, and applies written regulations, complex procedures and university policies; updates the CMS Student Systems; and assists applicants with the explanation of admissions decisions, policies and procedures. Required Qualifications & Experience : Evaluator Trainee : Equivalent to six months responsible experience involving academic, administrative, fiscal or statistical records processing and maintenance, or two years of full-time college with course work specific to development of quantitative and analytical skills. Upon successful completion of the training program, trainees are moved to the Evaluator I classification. Evaluator I : Equivalent to one year of academic records evaluation experience; OR one year equivalent to completion of a formal training program in academic records evaluation; OR any twelve-month combination of training and experience related to academic records evaluation. Both : The incumbent must have knowledge of Windows, including Word and Excel and possess strong analytical, mathematical, written, verbal, organizational and interpersonal skills. The incumbent must also possess the potential ability to work independently under general supervision with a high degree of accuracy. The ability to confront problems analytically and logically, and make appropriate conclusion; obtain a thorough understanding of the many variables, regulations, policies, practices and procedures involved in the admissions operation; disseminate clear and accurate information; attention to detail; and to maintain a good working relationship with applicants, faculty, staff, and the general public. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : A bachelor's degree from an accredited four-year college or university. PC proficiency - knowledge of software packages such as Microsoft Office. Familiarity with Cal State Apply, CMS PeopleSoft, and Hyland Imaging Systems are a plus. A quick study; multitask oriented; handle heavy workload; constantly demonstrate attitudes and behaviors in keeping good customer service; professionalism; student center philosophy and teamwork. Ability to work independently, take initiative and use own discretion in completing projects; and ability to work well under pressure. Closing date : Review of applications will begin on March 1, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: International Admissions Coordinator Classification Title: Student Services Professional IV Posting Details Priority Application Date (Posting will remain open until filled): Monday, March 25, 2024 @ 11:55pm PT Hiring Preference Not Applicable Position Summary Under the supervision of the Assistant Vice President of International Programs and Global Engagement (IPGE), the Coordinator of International Admissions (Student Services Professional IV) leads international admissions processing of all undergraduate and graduate international student applications; advises and inform students, staff, faculty, and the general public of policies and procedures, pertaining to admission and enrollment of international students; leads evaluation of international academic credentials for special groups and programs processed by IPGE; issues appropriate supporting documents for all newly admitted and continuing international students. The incumbent actively recruits international students to the university, represents the university at various educational and community programs, events and activities. During the course of performing assigned duties the incumbent interacts with a diverse student population, faculty, staff, and the public to promote the university. The incumbent is a student-centered, strong inclusive, team player who works to build a cohesive, collaborative team supportive of the IPGE’s direction and goals. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $5,732 per month - $6,343 per month CSU Classification Salary Range : $5,732 per month - $8,176 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday; 8am - 5pm Department Information International Programs & Global Engagement (IPGE) is a home away from home for international students and aspires to provide meaningful and purposeful global opportunities for students working with faculty and staff across the University. The IPGE will be a recognized leader in supporting the University’s mission, vision and values through global engagement. For more information, please visit: https://www.csus.edu/international-programs-global-engagement/ Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master's degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Required Qualifications Experience: Working in an international student services office Interacting with people in an informational or advising capacity Researching and interpreting policies and procedures and communicating them to others Coordinating varied administrative/clerical tasks, setting priorities and meeting deadlines Problem-solving that involves independent judgement Streamlining admissions processes Integrating technology solutions to admissions processes Providing lead work direction Knowledge, Skills and Abilities: Working knowledge of student administration computing software such as Common Management System (CMS) Working knowledge of international student recruitment Working knowledge of both graduate and undergraduate international admissions Working knowledge of analysis and application of academic regulations and procedures related to international and domestic transfer credit Working knowledge of U.S. and foreign education systems Working knowledge of educational recruiting agencies services Strong interpersonal skills to develop and maintain collaborative working relationships with various constituencies in a diverse environment Ability to be flexible and nimble in adapting to process changes Strong communication skills Ability to use standard office equipment and software programs (i.e. Microsoft Office) Ability to serve as an Alternate Responsible Officer (ARO) and Designated School Official (DSO) Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community Work Schedule Requirements: Ability to work evening and weekend hours as needed Conditions of Employment: Ability to pass a background check Preferred Qualifications Experience working in a community college. International travel experience Working knowledge of U.S. Immigration regulations applicable to F-1 and J-1 visas Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 11, 2024
Working Title: International Admissions Coordinator Classification Title: Student Services Professional IV Posting Details Priority Application Date (Posting will remain open until filled): Monday, March 25, 2024 @ 11:55pm PT Hiring Preference Not Applicable Position Summary Under the supervision of the Assistant Vice President of International Programs and Global Engagement (IPGE), the Coordinator of International Admissions (Student Services Professional IV) leads international admissions processing of all undergraduate and graduate international student applications; advises and inform students, staff, faculty, and the general public of policies and procedures, pertaining to admission and enrollment of international students; leads evaluation of international academic credentials for special groups and programs processed by IPGE; issues appropriate supporting documents for all newly admitted and continuing international students. The incumbent actively recruits international students to the university, represents the university at various educational and community programs, events and activities. During the course of performing assigned duties the incumbent interacts with a diverse student population, faculty, staff, and the public to promote the university. The incumbent is a student-centered, strong inclusive, team player who works to build a cohesive, collaborative team supportive of the IPGE’s direction and goals. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $5,732 per month - $6,343 per month CSU Classification Salary Range : $5,732 per month - $8,176 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday; 8am - 5pm Department Information International Programs & Global Engagement (IPGE) is a home away from home for international students and aspires to provide meaningful and purposeful global opportunities for students working with faculty and staff across the University. The IPGE will be a recognized leader in supporting the University’s mission, vision and values through global engagement. For more information, please visit: https://www.csus.edu/international-programs-global-engagement/ Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master's degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Required Qualifications Experience: Working in an international student services office Interacting with people in an informational or advising capacity Researching and interpreting policies and procedures and communicating them to others Coordinating varied administrative/clerical tasks, setting priorities and meeting deadlines Problem-solving that involves independent judgement Streamlining admissions processes Integrating technology solutions to admissions processes Providing lead work direction Knowledge, Skills and Abilities: Working knowledge of student administration computing software such as Common Management System (CMS) Working knowledge of international student recruitment Working knowledge of both graduate and undergraduate international admissions Working knowledge of analysis and application of academic regulations and procedures related to international and domestic transfer credit Working knowledge of U.S. and foreign education systems Working knowledge of educational recruiting agencies services Strong interpersonal skills to develop and maintain collaborative working relationships with various constituencies in a diverse environment Ability to be flexible and nimble in adapting to process changes Strong communication skills Ability to use standard office equipment and software programs (i.e. Microsoft Office) Ability to serve as an Alternate Responsible Officer (ARO) and Designated School Official (DSO) Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community Work Schedule Requirements: Ability to work evening and weekend hours as needed Conditions of Employment: Ability to pass a background check Preferred Qualifications Experience working in a community college. International travel experience Working knowledge of U.S. Immigration regulations applicable to F-1 and J-1 visas Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Associate Director of Financial Aid, Compliance, and Training Classification Administrator II AutoReqId 536012 Department Financial Aid Sub-Division Student Transitions Salary Range Classification Range $4,812 - $15,449 per month (Hiring range depending on qualifications, not anticipated to exceed $6,800 - $9,000 per month) Appointment Type At-Will Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving workforce needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of Financial Aid is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We are seeking an exceptional individual to join our team as the Associate Director of Financial Aid, Compliance and Training (Administrator II). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. This Management Personnel Plan (MPP) employee is an Administrator II and manages various teams: Compliance and Training, Student Personnel Technicians, and Records in the Office of Financial Aid. The Associate Director is collaborative and innovative in planning, organizing, and managing compliance issues, campus partnerships, serving as a liaison to various constituencies, responds to service escalations, and leads financial aid training and client service training for the Office of Financial Aid, the Titan One Stop, and the Scholarship Office in a manner, consistent with the University mission and strategic plan. The Associate Director duties include: (1) performs managerial activities inclusive of staff evaluations, staff training, team building, and staff onboarding (2) directs compliance activities and supports disbursement and systematic process testing, including but not limited check listing; (3) oversees the administration of financial aid programs, as well as disenrollment, Financial Aid database, annual federal audits, leads verification efforts, student satisfactory academic progress, R2T4, and all summer aid activities (4) directs operational calendar and activities (5) supports reporting, data requests, financial aid forms, presentations and campaigns, records related activity, and student communication inclusive of virtual and in-person services (i.e., front desk, service now, social media, and website updates) (6) ensures regular policy and procedure updates and the development of business process guides, (7) supervises the day-to-day operation of financial aid processing (8) Other duties as assigned. Essential Qualifications The Candidate must have a Bachelor's degree from an accredited four-year college or university and a minimum of four years of progressively responsible university experience, including at least three years of managing in a complex organization or office. Several of these years must be in financial aid. Excellent analytical, written, oral, and interpersonal communication skills are required. A background that includes organizational development, data management and use of associated computer systems, public relations and staff supervision is essential. Knowledge of need analysis, professional judgment, and federal and state financial aid programs is required. The Associate Director of Financial Aid, reports to the Director of Financial Aid and is one of six managers who lead the daily activities of the office. The successful candidate must be able to relate effectively and work well with students, parents, and all campus departments. They must have an outstanding aptitude to anticipate and analyze problems and make appropriate judgments daily. Strong basic mathematical and analytical skills, ability to document work clearly, work accurately and efficiently with attention to detail in a deadline driven setting.. Must be able to analyze highly complex situations and perform assignments without supervision. Proficiency with Windows NT, Outlook, Excel, electronic mail, Internet applications, and Word required. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Knowledge of CMS or PeopleSoft, and Financial Aid operations and systems knowledge. Possession of a Master’s degree. Experience directly supervising people, including mentoring, evaluating, and developing individuals. Demonstrated skills in an educational environment utilizing a customer-oriented and service-centered attitude. License/Certifications Must have a valid California driver's license and reliable means of transportation to travel to off-campus outreach sites and professional development opportunities. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Decisions can influence other university offices such as admissions, cashiering, and departmental offices and can affect enrollment management decisions. Employment is contingent upon a satisfactory fingerprint background check. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Mar 21 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time:
Mar 22, 2024
Job Title Associate Director of Financial Aid, Compliance, and Training Classification Administrator II AutoReqId 536012 Department Financial Aid Sub-Division Student Transitions Salary Range Classification Range $4,812 - $15,449 per month (Hiring range depending on qualifications, not anticipated to exceed $6,800 - $9,000 per month) Appointment Type At-Will Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving workforce needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of Financial Aid is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We are seeking an exceptional individual to join our team as the Associate Director of Financial Aid, Compliance and Training (Administrator II). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. This Management Personnel Plan (MPP) employee is an Administrator II and manages various teams: Compliance and Training, Student Personnel Technicians, and Records in the Office of Financial Aid. The Associate Director is collaborative and innovative in planning, organizing, and managing compliance issues, campus partnerships, serving as a liaison to various constituencies, responds to service escalations, and leads financial aid training and client service training for the Office of Financial Aid, the Titan One Stop, and the Scholarship Office in a manner, consistent with the University mission and strategic plan. The Associate Director duties include: (1) performs managerial activities inclusive of staff evaluations, staff training, team building, and staff onboarding (2) directs compliance activities and supports disbursement and systematic process testing, including but not limited check listing; (3) oversees the administration of financial aid programs, as well as disenrollment, Financial Aid database, annual federal audits, leads verification efforts, student satisfactory academic progress, R2T4, and all summer aid activities (4) directs operational calendar and activities (5) supports reporting, data requests, financial aid forms, presentations and campaigns, records related activity, and student communication inclusive of virtual and in-person services (i.e., front desk, service now, social media, and website updates) (6) ensures regular policy and procedure updates and the development of business process guides, (7) supervises the day-to-day operation of financial aid processing (8) Other duties as assigned. Essential Qualifications The Candidate must have a Bachelor's degree from an accredited four-year college or university and a minimum of four years of progressively responsible university experience, including at least three years of managing in a complex organization or office. Several of these years must be in financial aid. Excellent analytical, written, oral, and interpersonal communication skills are required. A background that includes organizational development, data management and use of associated computer systems, public relations and staff supervision is essential. Knowledge of need analysis, professional judgment, and federal and state financial aid programs is required. The Associate Director of Financial Aid, reports to the Director of Financial Aid and is one of six managers who lead the daily activities of the office. The successful candidate must be able to relate effectively and work well with students, parents, and all campus departments. They must have an outstanding aptitude to anticipate and analyze problems and make appropriate judgments daily. Strong basic mathematical and analytical skills, ability to document work clearly, work accurately and efficiently with attention to detail in a deadline driven setting.. Must be able to analyze highly complex situations and perform assignments without supervision. Proficiency with Windows NT, Outlook, Excel, electronic mail, Internet applications, and Word required. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Knowledge of CMS or PeopleSoft, and Financial Aid operations and systems knowledge. Possession of a Master’s degree. Experience directly supervising people, including mentoring, evaluating, and developing individuals. Demonstrated skills in an educational environment utilizing a customer-oriented and service-centered attitude. License/Certifications Must have a valid California driver's license and reliable means of transportation to travel to off-campus outreach sites and professional development opportunities. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Decisions can influence other university offices such as admissions, cashiering, and departmental offices and can affect enrollment management decisions. Employment is contingent upon a satisfactory fingerprint background check. Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Mar 21 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Admissions Office Coordinator Classification Administrative Support Coordinator II AutoReqId 535256 Department Admissions Sub-Division Student Transitions Salary Range Classification Range $3,865 - $6,336 per month (Hiring range depending on qualifications, not anticipated to exceed $3,865 - $4,585 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of Admissions is responsible for determining student eligibility for admission to the University, processes and evaluates applications and transcripts, determining residency status, and reviewing appeals for exception to University Policy. This is an exciting opportunity for technically savvy, helpful, resourceful individuals looking to take the next step to further their career in a dynamic field that is essential to the success of the University. We seek an exceptional individual to join our team as the Admissions Office Coordinator (Administrative Support Coordinator II). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under general direction, the Admissions Office Coordinator is responsible for providing high-level office support to student, faculty, staff, community members and guests. This position plays a key role in working with applicants and students throughout the admissions process. Provides high quality service in all interaction with applicants, counselors, and parents of prospective students. Assess and communicate admissions requirements to prospective students, applicants, and others. Plans, initiates, executes, and coordinates complex projects, activities, and events with accountability for results. Evaluates and makes recommendations related to operational and procedural matters. Uses knowledge of specialized policies and procedures to complete assignments. Provides budget support by monitoring and reconciling budget account, processing requisitions, and compiling budget reports. Acts as a part of the responding team to Service Now inquiries, emails, phone calls and Live Chat responses. Uses a variety of office support technology and systems such as word processing and spreadsheet packages to complete assignments. Pulls data and provides information for reporting usage statistics. Also, makes edits to department website. Coordinates and schedules meetings and events as needed. Independently addresses a wide range of work unit problems, which require interpreting policies and procedures and using ingenuity to put information together in new ways. Coordinates and works with individuals at all levels within the organization. Responsible for completing multiple work unit projects and priorities simultaneously. Assists Director with special projects as needed. Provides lead work direction, training, and guidance to student staff, as needed. Other duties as assigned. Essential Qualifications High School diploma or the equivalent and five years of progressively responsible experience in general office, clerical or secretarial work or the equivalent. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to independently handle multiple work unit priorities and projects. Ability to independently interpret and apply policies and procedures and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broad perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels including highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Must possess the ability to problem solve and coordinate activities in a fast-paced environment. Demonstrated ability to work within a diverse, multi-generational community. Ability to function effectively as part of a high-performance team. Ability to de-escalate irate guests and identify solutions. Several years of related office work experience. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 18 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time:
Apr 19, 2024
Job Title Admissions Office Coordinator Classification Administrative Support Coordinator II AutoReqId 535256 Department Admissions Sub-Division Student Transitions Salary Range Classification Range $3,865 - $6,336 per month (Hiring range depending on qualifications, not anticipated to exceed $3,865 - $4,585 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of Admissions is responsible for determining student eligibility for admission to the University, processes and evaluates applications and transcripts, determining residency status, and reviewing appeals for exception to University Policy. This is an exciting opportunity for technically savvy, helpful, resourceful individuals looking to take the next step to further their career in a dynamic field that is essential to the success of the University. We seek an exceptional individual to join our team as the Admissions Office Coordinator (Administrative Support Coordinator II). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under general direction, the Admissions Office Coordinator is responsible for providing high-level office support to student, faculty, staff, community members and guests. This position plays a key role in working with applicants and students throughout the admissions process. Provides high quality service in all interaction with applicants, counselors, and parents of prospective students. Assess and communicate admissions requirements to prospective students, applicants, and others. Plans, initiates, executes, and coordinates complex projects, activities, and events with accountability for results. Evaluates and makes recommendations related to operational and procedural matters. Uses knowledge of specialized policies and procedures to complete assignments. Provides budget support by monitoring and reconciling budget account, processing requisitions, and compiling budget reports. Acts as a part of the responding team to Service Now inquiries, emails, phone calls and Live Chat responses. Uses a variety of office support technology and systems such as word processing and spreadsheet packages to complete assignments. Pulls data and provides information for reporting usage statistics. Also, makes edits to department website. Coordinates and schedules meetings and events as needed. Independently addresses a wide range of work unit problems, which require interpreting policies and procedures and using ingenuity to put information together in new ways. Coordinates and works with individuals at all levels within the organization. Responsible for completing multiple work unit projects and priorities simultaneously. Assists Director with special projects as needed. Provides lead work direction, training, and guidance to student staff, as needed. Other duties as assigned. Essential Qualifications High School diploma or the equivalent and five years of progressively responsible experience in general office, clerical or secretarial work or the equivalent. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to independently handle multiple work unit priorities and projects. Ability to independently interpret and apply policies and procedures and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broad perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels including highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Must possess the ability to problem solve and coordinate activities in a fast-paced environment. Demonstrated ability to work within a diverse, multi-generational community. Ability to function effectively as part of a high-performance team. Ability to de-escalate irate guests and identify solutions. Several years of related office work experience. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 18 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time:
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary The Executive Director (ED) for Academic Programs and Planning reports directly to the Associate Vice Provost for Academic Innovations and Programs (AVP-AIP). In this capacity, the ED-APP is responsible for integrating the planning efforts that are mobilized by program review and localized in the units reporting to the ED-APP. Furthermore, the ED-APP connects these efforts with the university's strategic planning. The ED-APP has direct responsibility for the following: • Academic program planning, including management of the approval process and assistance to colleges/departments in the development of all degree, subprogram, blended 4+1, certificate, or other academic proposals. • Academic program modifications, such as elevation, degree title, CIP code, degree designation, and modality changes, • Academic program suspensions and discontinuations. • Department name change proposals. • Developing and implementing of academic policies consistent with Cal Poly, the CSU Chancellor's Office, Title 5 and other requirements, as well as complying with CSU accountability reporting. • Managing program reviews, program accreditations, certifications, and the university's regional WSCUC accreditation. • Overseeing the administration and continuous improvement of university-level assessment and support for program-level assessment within Academic Affairs. • In collaboration with AVP-AIP oversee Associate Dean Council meetings. • Serving on Academic Senate and other University committees, as assigned by the Provost’s Office, and generally promoting effective shared governance. • Working with various entities on campus to continuously improve the program review and assessment processes. • Overseeing the preparation of Cal Poly’s annual CSU Academic Master Plan. • Overseeing the approval process for new or removed Associate Degree for Transfer pathways. • Overseeing the CSU degree, transfer model curriculum, and WSCUC databases. The ED-APP also oversees the employees in Academic Programs and Planning Office: The ED-APP has overall responsibility for the day-to-day management, organization, and direction of the personnel and operations of the Academic Programs and Planning Office including General Education and Instructionally Related Activities (IRA). The ED-APP determines resource requirements and timelines to meet unit, department, division, and campus objectives and monitors and prioritizes department initiatives and delivery of services. The ED-APP also serves the campus as the Accreditation Liaison Officer (ALO) to WSCUC. The ED-APP interacts and works in a variety of ways with the following on a regular basis: The Chancellor's Office, WSCUC (WASC Senior Colleges and Universities Commission), the President's Office, Provost’s Office, Management Staff, Student Affairs Staff, Admissions, the Office of the Registrar, College Deans and Associate Deans, College Department Chairs/Heads, Faculty, Assistant Vice Provost for University Advising, Assistant Vice President for International Programs, Executive Director of Institutional Research, Dean of the University Library, Director of Center for Teaching, Learning, and Technology, Exec Director of Office of Writing and Learning, Dean of Graduate Education, Dean of Extended, Professional and Continuing Education, leaders across other units including Library, Academic Assessment Council (AAC), WSCUC core competencies assessment leadership groups, Chair of the Academic Senate, Chairs and members of Academic Senate Committees, and Reviewers for Program Review. Department Summary The office of Academic Programs and Planning (APP) is responsible for: planning of all academic degree programs, program review, program and institutional WSCUC accreditation, academic assessment, institutional accountability, and the development and implementation of academic policy. Academic Programs also manages General Education and Instructionally Related Activities (IRA). Key Qualifications Development and implementation of academic policies consistent with Cal Poly, CSU Chancellor's Office, WSCUC, and state requirements; oversight of reporting to meet CSU accountability requirements. Coordinates policies, procedures, and strategic directions with the Office of the Provost and the Office of the Senior Vice Provost, AP of AIP, University Advising; the Dean of Extended, Professional and Continuing Education, the University Registrar, the Exec. Director of Institutional Research, the Dean of the University Library, the Dean of Graduate Education. Oversees content of Academic Programs website, including the list of academic policies. Administrative oversight of university-level and program level assessment , including the GE and Core Competency Assessment plans, the National Surveys of Student Engagement, CLA+, and program improvement. Coordination with the Academic Senate, CTLT, Institutional Research, and other relevant agencies to keep current with latest assessment trends and instruments and meet the WSCUC requirements. Manages the processes of accreditation and academic program review; working with the departments, colleges, Academic Senate and CTLT to continuously improve the program review process. Overall responsibility for the day-to-day management, organization, and direction of the personnel and operations of the Academic Programs and Planning Office. Determine resource requirements and timelines to meet unit, department, division, and campus objectives. Monitor and prioritize department initiatives and delivery of services. Lead personnel to effectively meet department, division, and university objectives and strategic initiatives. Academic program planning and development, including management of the approval process and assistance to colleges/departments in the development of all academic program and subprogram proposals. Advise faculty, chairs, directors, and deans on development of their program proposals. Monitor the review of new program proposals by the Academic Senate and the Chancellor's Office. Manages the University's regional WSCUC accreditation. Attend WSCUC liaison officers’ meetings to receive information and participate in policy. Oversees preparation of annual accreditation reports to WSCUC. Serve as academic policy adviser for degree program changes ( including the suspension or discontinuation of degree programs). Academic program related communication with the Chancellor's Office as well as the preparation and submission of the Annual Academic Plan. Review and analyze all academic program and subprogram proposals. Recommend approval or disapproval to the Provost’s Office. Serves as appropriate administrator for Academic Programs and Planning for personnel issues and actions, assessing and negotiating effectively with others to resolve conflicts or deviations. Recruits, trains, manages, evaluates, and retains professional staff. Mentor and lead staff to develop necessary competencies and skills . Communicate approval of new academic programs to multiple campus areas (Office of the Registrar, Admissions, Academic Personnel, Institutional Research, Financial Aid, Marketing & Communications, etc.). Reviews program review and accreditation self-study reports. Analyzes recommendations of visiting teams and coordinates recommendations with curriculum development and program review. Works with the Provost Office, colleges, Academic Senate, CTLT, IR and others to improve the Program Review process and keep current with assessment trends and instruments. Serve on Academic Senate and University committees as appropriate. Liaison with General Education Chair and Governance Board. Education and Experience Earned doctoral degree or higher and eight or more years of professional experience in higher education. A successful record of teaching, scholarship, and service as a Full or Associate Professor. Salary and Benefits Anticipated Hiring Range: $150,000-$160,000 annually. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. How to Apply To apply, please visit: http://jobs.calpoly.edu/ , apply to Requisition #536485. Please upload the following required materials as part of the electronic application: (1) a cover letter addressing the required and preferred qualifications (2) current resume/curriculum vitae (3) a statement of diversity and inclusion that addresses your experience and commitment to advancing diversity, equity, and inclusion in your current or previous roles Applicants with complete files by the Review Begin Date, April 5, 2024, will be given full consideration. Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 23, 2024
Job Summary The Executive Director (ED) for Academic Programs and Planning reports directly to the Associate Vice Provost for Academic Innovations and Programs (AVP-AIP). In this capacity, the ED-APP is responsible for integrating the planning efforts that are mobilized by program review and localized in the units reporting to the ED-APP. Furthermore, the ED-APP connects these efforts with the university's strategic planning. The ED-APP has direct responsibility for the following: • Academic program planning, including management of the approval process and assistance to colleges/departments in the development of all degree, subprogram, blended 4+1, certificate, or other academic proposals. • Academic program modifications, such as elevation, degree title, CIP code, degree designation, and modality changes, • Academic program suspensions and discontinuations. • Department name change proposals. • Developing and implementing of academic policies consistent with Cal Poly, the CSU Chancellor's Office, Title 5 and other requirements, as well as complying with CSU accountability reporting. • Managing program reviews, program accreditations, certifications, and the university's regional WSCUC accreditation. • Overseeing the administration and continuous improvement of university-level assessment and support for program-level assessment within Academic Affairs. • In collaboration with AVP-AIP oversee Associate Dean Council meetings. • Serving on Academic Senate and other University committees, as assigned by the Provost’s Office, and generally promoting effective shared governance. • Working with various entities on campus to continuously improve the program review and assessment processes. • Overseeing the preparation of Cal Poly’s annual CSU Academic Master Plan. • Overseeing the approval process for new or removed Associate Degree for Transfer pathways. • Overseeing the CSU degree, transfer model curriculum, and WSCUC databases. The ED-APP also oversees the employees in Academic Programs and Planning Office: The ED-APP has overall responsibility for the day-to-day management, organization, and direction of the personnel and operations of the Academic Programs and Planning Office including General Education and Instructionally Related Activities (IRA). The ED-APP determines resource requirements and timelines to meet unit, department, division, and campus objectives and monitors and prioritizes department initiatives and delivery of services. The ED-APP also serves the campus as the Accreditation Liaison Officer (ALO) to WSCUC. The ED-APP interacts and works in a variety of ways with the following on a regular basis: The Chancellor's Office, WSCUC (WASC Senior Colleges and Universities Commission), the President's Office, Provost’s Office, Management Staff, Student Affairs Staff, Admissions, the Office of the Registrar, College Deans and Associate Deans, College Department Chairs/Heads, Faculty, Assistant Vice Provost for University Advising, Assistant Vice President for International Programs, Executive Director of Institutional Research, Dean of the University Library, Director of Center for Teaching, Learning, and Technology, Exec Director of Office of Writing and Learning, Dean of Graduate Education, Dean of Extended, Professional and Continuing Education, leaders across other units including Library, Academic Assessment Council (AAC), WSCUC core competencies assessment leadership groups, Chair of the Academic Senate, Chairs and members of Academic Senate Committees, and Reviewers for Program Review. Department Summary The office of Academic Programs and Planning (APP) is responsible for: planning of all academic degree programs, program review, program and institutional WSCUC accreditation, academic assessment, institutional accountability, and the development and implementation of academic policy. Academic Programs also manages General Education and Instructionally Related Activities (IRA). Key Qualifications Development and implementation of academic policies consistent with Cal Poly, CSU Chancellor's Office, WSCUC, and state requirements; oversight of reporting to meet CSU accountability requirements. Coordinates policies, procedures, and strategic directions with the Office of the Provost and the Office of the Senior Vice Provost, AP of AIP, University Advising; the Dean of Extended, Professional and Continuing Education, the University Registrar, the Exec. Director of Institutional Research, the Dean of the University Library, the Dean of Graduate Education. Oversees content of Academic Programs website, including the list of academic policies. Administrative oversight of university-level and program level assessment , including the GE and Core Competency Assessment plans, the National Surveys of Student Engagement, CLA+, and program improvement. Coordination with the Academic Senate, CTLT, Institutional Research, and other relevant agencies to keep current with latest assessment trends and instruments and meet the WSCUC requirements. Manages the processes of accreditation and academic program review; working with the departments, colleges, Academic Senate and CTLT to continuously improve the program review process. Overall responsibility for the day-to-day management, organization, and direction of the personnel and operations of the Academic Programs and Planning Office. Determine resource requirements and timelines to meet unit, department, division, and campus objectives. Monitor and prioritize department initiatives and delivery of services. Lead personnel to effectively meet department, division, and university objectives and strategic initiatives. Academic program planning and development, including management of the approval process and assistance to colleges/departments in the development of all academic program and subprogram proposals. Advise faculty, chairs, directors, and deans on development of their program proposals. Monitor the review of new program proposals by the Academic Senate and the Chancellor's Office. Manages the University's regional WSCUC accreditation. Attend WSCUC liaison officers’ meetings to receive information and participate in policy. Oversees preparation of annual accreditation reports to WSCUC. Serve as academic policy adviser for degree program changes ( including the suspension or discontinuation of degree programs). Academic program related communication with the Chancellor's Office as well as the preparation and submission of the Annual Academic Plan. Review and analyze all academic program and subprogram proposals. Recommend approval or disapproval to the Provost’s Office. Serves as appropriate administrator for Academic Programs and Planning for personnel issues and actions, assessing and negotiating effectively with others to resolve conflicts or deviations. Recruits, trains, manages, evaluates, and retains professional staff. Mentor and lead staff to develop necessary competencies and skills . Communicate approval of new academic programs to multiple campus areas (Office of the Registrar, Admissions, Academic Personnel, Institutional Research, Financial Aid, Marketing & Communications, etc.). Reviews program review and accreditation self-study reports. Analyzes recommendations of visiting teams and coordinates recommendations with curriculum development and program review. Works with the Provost Office, colleges, Academic Senate, CTLT, IR and others to improve the Program Review process and keep current with assessment trends and instruments. Serve on Academic Senate and University committees as appropriate. Liaison with General Education Chair and Governance Board. Education and Experience Earned doctoral degree or higher and eight or more years of professional experience in higher education. A successful record of teaching, scholarship, and service as a Full or Associate Professor. Salary and Benefits Anticipated Hiring Range: $150,000-$160,000 annually. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. How to Apply To apply, please visit: http://jobs.calpoly.edu/ , apply to Requisition #536485. Please upload the following required materials as part of the electronic application: (1) a cover letter addressing the required and preferred qualifications (2) current resume/curriculum vitae (3) a statement of diversity and inclusion that addresses your experience and commitment to advancing diversity, equity, and inclusion in your current or previous roles Applicants with complete files by the Review Begin Date, April 5, 2024, will be given full consideration. Advertised: Mar 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under the general direction of the Associate Registrar of Campus Support and Assistant Registrar of Campus Support, the Registration Services Coordinator will provide administrative support to the Office of the Registrar and the Campus Support unit. The Campus Support unit provides enrollment services to various constituents in the areas of academic advising, alumni, disabled student services, extended studies offerings and procedures, fee payment issues, financial aid, remediation, residency determination, student health services, international students, and testing requirements and scores, as well as the functions most germane to a Registrar’s Office: registration, grades, transcripts, and probation/disqualification. The unit is charged with providing customer service and assistance in person, by mail, e-mail, telephone, and other technologies to all members of the campus community and the general public. The Registration Services Coordinator will communicate to and assist students, faculty and staff with the procedures and regulations regarding enrollment, grades, and transcripts. Some of the responsibilities are as follows: Provides key support to enrollment management strategies Reviews and processes student petitions Provides enrollment services to the campus community, admitted applicants, students, faculty, staff, graduates, alumni Assists students, faculty, staff and the general public who experience difficulties with normal procedures. Satisfactorily resolves complaints and problems by generating options and alternate solutions to resolve these situations Contributes to the development of new approaches to the changing needs of the groups the University serves in order to continuously improve the level and quality of services provided Provides academic record information to students and former students in a timely and efficient manner in support of campus retention and advising initiatives Provides enrollment and degree verification information in accordance with FERPA regulations Maintains the integrity of academic records by timely processing of data This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Enrollment Services comprises Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Out of State, Specialized and International Recruitment, and Enrollment Services Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation. The primary function of the Office of the Registrar is to represent enrollment management programs and provide enrollment services to various constituents across the university regarding the student academic record, academic class scheduling, and student advising tools. The Office of the Registrar provides service to the students through determination of eligibility for admission to the University, evaluation of academic records to determine the status of completion of degree requirements, assistance with course registration, and advising on the academic record in relation to transfer credit or CSU/SDSU policy. The Office of the Registrar has three managers, two assistant directors, and 34 staff of varying classifications across four distinct units. For more information regarding the Enrollment Services department, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Thorough understanding of the 1974 Family Educational Rights to Privacy Act (FERPA) in terms of releasing information on students Working knowledge of USCIS immigration classifications and immigrant visas Experience working in an enrollment services division or Registrar’s office Experience in a university setting working with diverse student populations At least 2 years of clerical, administrative support experience in customer service is preferred Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,505 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,505 - $5,508 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 7, 2024. To receive full consideration, apply by March 6, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Olma Javonillo at ojavonillo@sdsu.edu . Advertised: Feb 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary Under the general direction of the Associate Registrar of Campus Support and Assistant Registrar of Campus Support, the Registration Services Coordinator will provide administrative support to the Office of the Registrar and the Campus Support unit. The Campus Support unit provides enrollment services to various constituents in the areas of academic advising, alumni, disabled student services, extended studies offerings and procedures, fee payment issues, financial aid, remediation, residency determination, student health services, international students, and testing requirements and scores, as well as the functions most germane to a Registrar’s Office: registration, grades, transcripts, and probation/disqualification. The unit is charged with providing customer service and assistance in person, by mail, e-mail, telephone, and other technologies to all members of the campus community and the general public. The Registration Services Coordinator will communicate to and assist students, faculty and staff with the procedures and regulations regarding enrollment, grades, and transcripts. Some of the responsibilities are as follows: Provides key support to enrollment management strategies Reviews and processes student petitions Provides enrollment services to the campus community, admitted applicants, students, faculty, staff, graduates, alumni Assists students, faculty, staff and the general public who experience difficulties with normal procedures. Satisfactorily resolves complaints and problems by generating options and alternate solutions to resolve these situations Contributes to the development of new approaches to the changing needs of the groups the University serves in order to continuously improve the level and quality of services provided Provides academic record information to students and former students in a timely and efficient manner in support of campus retention and advising initiatives Provides enrollment and degree verification information in accordance with FERPA regulations Maintains the integrity of academic records by timely processing of data This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Enrollment Services comprises Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Out of State, Specialized and International Recruitment, and Enrollment Services Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation. The primary function of the Office of the Registrar is to represent enrollment management programs and provide enrollment services to various constituents across the university regarding the student academic record, academic class scheduling, and student advising tools. The Office of the Registrar provides service to the students through determination of eligibility for admission to the University, evaluation of academic records to determine the status of completion of degree requirements, assistance with course registration, and advising on the academic record in relation to transfer credit or CSU/SDSU policy. The Office of the Registrar has three managers, two assistant directors, and 34 staff of varying classifications across four distinct units. For more information regarding the Enrollment Services department, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Thorough understanding of the 1974 Family Educational Rights to Privacy Act (FERPA) in terms of releasing information on students Working knowledge of USCIS immigration classifications and immigrant visas Experience working in an enrollment services division or Registrar’s office Experience in a university setting working with diverse student populations At least 2 years of clerical, administrative support experience in customer service is preferred Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,505 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,505 - $5,508 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 7, 2024. To receive full consideration, apply by March 6, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Olma Javonillo at ojavonillo@sdsu.edu . Advertised: Feb 22 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Marketing and Communications Specialist Classification Public Affairs/Communication Specialist II AutoReqId 538174 Department Vice President of Student Affairs Office Sub-Division Vice President of Student Affairs Office Salary Range Classification Range $3,949 - $7,143 per month (Hiring range depending on qualifications, not anticipated to exceed $3,949 - $6,500 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The purpose of the Division of Student Affairs is to transform the lives of our students academically, personally, and professionally, equipping all with the knowledge and skills required for success at Cal State Fullerton and beyond degree completion. We seek an exceptional individual to join our team as the Marketing and Communications Specialist (Public Affairs/Communication Specialist II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Reporting to the Associate Vice President of Student Affairs, for the College Access and Career Pathways Cluster within the Division of Student Affairs, the Marketing and Communications Specialist collaborates with the College Access and Career Pathways cluster (Center for Educational Partnerships, Outreach, Recruitment and Orientation, Financial Aid, Titan Hub, Scholarship Office, Admissions, Career Center, and Center for Internships and Community Engagement) to lead, create, coordinate, and implement strategic marketing and communication plans for programs and services offered by these departments in accordance with the university’s strategic long term outreach and recruitment plans. The Marketing and Communications Specialist is responsible for the day-to-day oversight, development, and maintenance of marketing, branding, and communication initiatives. Will create, coordinate, and execute the development, writing, and design of all marketing and advertising for both print and web-based publications. Responsible for the development and implementation of all marketing strategies; to promote the College Access and Career Pathways Cluster; and develop and execute effective social media strategies to support the cluster. Create modern infographic reports and on occasion, analyze statistics and data to calculate figures to display in the infographic reports. Create various videos for both on-campus and off-campus partnerships and stakeholders, end-of-semester Thank You videos, and motion graphics animated infographic digital reports, to name a few, to promote the brand and services of Cal State Fullerton (CSUF). Modify and create custom HTML and/or CSS coding for projects for email templates, cluster website and similar projects as needed by departments that encompass the College Access and Career Pathways cluster. Utilize marketing systems such Salesforce or other adopted Customer Relationship Manager (CRM) and the like to help promote programs and services. Oversee the hiring and oversight of Student Assistant Graphic Designer(s). Create above projects for the College Access and Career Pathways cluster- collaborate with the various departments within the cluster to complete cluster goals and projects. This position manages all Salesforce (and/or other Client Relationship Manager CRMs adopted) related initiatives, as well as long-term planning and strategy in communication creation and process improvement. This position develops and configures the Salesforce modules, workflow, forms, fields, views, reports, and dashboards and the daily maintenance of Salesforce via third-party applications/add-ons within Salesforce. The Marketing and Communications Specialist creates and applies departmental brand guidelines and develops printed and digital materials in support of College Access and Career Pathways cluster efforts. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in a related field and up to two years or related professional or technical experience. Knowledge of the fundamentals of public affairs and/or media relations, as well as some exposure to marketing and marketing research. Possession of strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles. Ability to serve as a media spokesperson and/or senior editor. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Thorough knowledge of web communication techniques, vehicles, and formats. Ability to effectively use web technology to achieve communication goals. Ability to analyze and select pertinent facts and integrate them into communication vehicles. Possession of strong story development and journalistic writing skills, as well as advanced editorial skills. Knowledge of interview techniques and the ability to define and deliver media messages. Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences. Ability to apply appropriate statistical techniques and methods to research. Possession of exceptional interpersonal skills, including strong public speaking, listening, and interpretive skills. Ability to provide lead work direction. Working knowledge of popular social media outlets with the ability to schedule, submit information, and regulate content. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Must possess ability to lead various projects, groups, problem solving, have great attention to detail, and coordinate activities where direct supervision is shared; demonstrated ability to work with diverse stakeholders, community members, and students; knowledge of marketing principles in targeting different audiences (e.g., student, parents, community, staff, employers), and the ability to function effectively as part of a high-performance team. In addition, the position requires a thorough mastery of English grammar, punctuation, and spelling, and the ability to manage multiple assignments while meeting deadlines. Must possess strong written and verbal communication skills and have a track record of success in an operational role in a fast paced, high-volume service environment. The position requires a good working knowledge and experience with graphics and/or desktop publishing software applications, which include Adobe Creative Suite (Photoshop, Illustrator, InDesign), video editing software (Adobe Premiere, Final Cut Pro, Adobe After Effects), Microsoft Publisher, Microsoft PowerPoint, and others. Must also be familiar with Windows or MacOS, Internet Explorer, Microsoft Word and Excel, HTML, Flash, and a general knowledge of database management. Foundational knowledge of the principles and techniques of artistic and graphic design, as well as demonstrated design and artistic skills. Comprehensive knowledge of graphic design, production principles, and communication theory including a basic understanding of marketing and promotion concepts. Possession of strong graphic design skills and the artistic ability necessary to translate communication needs into artistic design. Ability to understand university level curriculum concepts and convey them graphically. Thorough knowledge of current campus documents and university-wide publication needs. Thorough understanding of printing and vendor services to prepare specifications for printing. Ability to prepare camera-ready materials and a working knowledge of design and electronic prepress processes used in the production of complex publications. The position also requires a strong understanding of the major social media tools and evidence of the ability to utilize social media to engage various on and off campus stakeholders and the ability to work as a lead person in developing and implementing marketing strategies involving collaborative arrangements with professional colleagues. Spanish speaking capabilities, ability to read and write. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 11 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time:
Apr 12, 2024
Job Title Marketing and Communications Specialist Classification Public Affairs/Communication Specialist II AutoReqId 538174 Department Vice President of Student Affairs Office Sub-Division Vice President of Student Affairs Office Salary Range Classification Range $3,949 - $7,143 per month (Hiring range depending on qualifications, not anticipated to exceed $3,949 - $6,500 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The purpose of the Division of Student Affairs is to transform the lives of our students academically, personally, and professionally, equipping all with the knowledge and skills required for success at Cal State Fullerton and beyond degree completion. We seek an exceptional individual to join our team as the Marketing and Communications Specialist (Public Affairs/Communication Specialist II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Reporting to the Associate Vice President of Student Affairs, for the College Access and Career Pathways Cluster within the Division of Student Affairs, the Marketing and Communications Specialist collaborates with the College Access and Career Pathways cluster (Center for Educational Partnerships, Outreach, Recruitment and Orientation, Financial Aid, Titan Hub, Scholarship Office, Admissions, Career Center, and Center for Internships and Community Engagement) to lead, create, coordinate, and implement strategic marketing and communication plans for programs and services offered by these departments in accordance with the university’s strategic long term outreach and recruitment plans. The Marketing and Communications Specialist is responsible for the day-to-day oversight, development, and maintenance of marketing, branding, and communication initiatives. Will create, coordinate, and execute the development, writing, and design of all marketing and advertising for both print and web-based publications. Responsible for the development and implementation of all marketing strategies; to promote the College Access and Career Pathways Cluster; and develop and execute effective social media strategies to support the cluster. Create modern infographic reports and on occasion, analyze statistics and data to calculate figures to display in the infographic reports. Create various videos for both on-campus and off-campus partnerships and stakeholders, end-of-semester Thank You videos, and motion graphics animated infographic digital reports, to name a few, to promote the brand and services of Cal State Fullerton (CSUF). Modify and create custom HTML and/or CSS coding for projects for email templates, cluster website and similar projects as needed by departments that encompass the College Access and Career Pathways cluster. Utilize marketing systems such Salesforce or other adopted Customer Relationship Manager (CRM) and the like to help promote programs and services. Oversee the hiring and oversight of Student Assistant Graphic Designer(s). Create above projects for the College Access and Career Pathways cluster- collaborate with the various departments within the cluster to complete cluster goals and projects. This position manages all Salesforce (and/or other Client Relationship Manager CRMs adopted) related initiatives, as well as long-term planning and strategy in communication creation and process improvement. This position develops and configures the Salesforce modules, workflow, forms, fields, views, reports, and dashboards and the daily maintenance of Salesforce via third-party applications/add-ons within Salesforce. The Marketing and Communications Specialist creates and applies departmental brand guidelines and develops printed and digital materials in support of College Access and Career Pathways cluster efforts. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in a related field and up to two years or related professional or technical experience. Knowledge of the fundamentals of public affairs and/or media relations, as well as some exposure to marketing and marketing research. Possession of strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles. Ability to serve as a media spokesperson and/or senior editor. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Thorough knowledge of web communication techniques, vehicles, and formats. Ability to effectively use web technology to achieve communication goals. Ability to analyze and select pertinent facts and integrate them into communication vehicles. Possession of strong story development and journalistic writing skills, as well as advanced editorial skills. Knowledge of interview techniques and the ability to define and deliver media messages. Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences. Ability to apply appropriate statistical techniques and methods to research. Possession of exceptional interpersonal skills, including strong public speaking, listening, and interpretive skills. Ability to provide lead work direction. Working knowledge of popular social media outlets with the ability to schedule, submit information, and regulate content. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Must possess ability to lead various projects, groups, problem solving, have great attention to detail, and coordinate activities where direct supervision is shared; demonstrated ability to work with diverse stakeholders, community members, and students; knowledge of marketing principles in targeting different audiences (e.g., student, parents, community, staff, employers), and the ability to function effectively as part of a high-performance team. In addition, the position requires a thorough mastery of English grammar, punctuation, and spelling, and the ability to manage multiple assignments while meeting deadlines. Must possess strong written and verbal communication skills and have a track record of success in an operational role in a fast paced, high-volume service environment. The position requires a good working knowledge and experience with graphics and/or desktop publishing software applications, which include Adobe Creative Suite (Photoshop, Illustrator, InDesign), video editing software (Adobe Premiere, Final Cut Pro, Adobe After Effects), Microsoft Publisher, Microsoft PowerPoint, and others. Must also be familiar with Windows or MacOS, Internet Explorer, Microsoft Word and Excel, HTML, Flash, and a general knowledge of database management. Foundational knowledge of the principles and techniques of artistic and graphic design, as well as demonstrated design and artistic skills. Comprehensive knowledge of graphic design, production principles, and communication theory including a basic understanding of marketing and promotion concepts. Possession of strong graphic design skills and the artistic ability necessary to translate communication needs into artistic design. Ability to understand university level curriculum concepts and convey them graphically. Thorough knowledge of current campus documents and university-wide publication needs. Thorough understanding of printing and vendor services to prepare specifications for printing. Ability to prepare camera-ready materials and a working knowledge of design and electronic prepress processes used in the production of complex publications. The position also requires a strong understanding of the major social media tools and evidence of the ability to utilize social media to engage various on and off campus stakeholders and the ability to work as a lead person in developing and implementing marketing strategies involving collaborative arrangements with professional colleagues. Spanish speaking capabilities, ability to read and write. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 11 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : SSP III Anticipated Hiring Amount: $5,025 - $5,736 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The Office of New Student Programs and Family Engagement facilitates the transition of new students into the institution, prepares them for educational opportunities and student responsibilities, and initiates their integration into the university's intellectual, cultural, and social climate. The Office of New Student Programs and Family Engagement provides information, communication, and services to incoming students and their support system to orient them to the traditions, mission, philosophy, and culture of the campus and to make them knowledgeable about Cal Poly Pomona's opportunities, resources, challenges, and programs. The Office of New Student Programs and Family Engagement designs, plans, implements, and assesses mandatory online and in-person orientation events and supports transition activities, including but not limited to new student convocation and welcome week (CPP Fest). The Office of New Student Programs and Family Engagement is the administrative office for the mandatory student orientation programs, parent/family orientation, and parent/family communication. The office is responsible for compliance with federal, state, CSU System, and University requirements and the timely and accurate dissemination of information to students, parents, and campus constituents. The Office of New Student Programs and Family Engagement is housed within the Division of Student Affairs and reports to the Associate Dean of Students, Student Retention and Engagement. The Office of New Student Programs and Family Engagement supports enrollment management, student success and retention, and institutional planning in conjunction with other campus constituents. DUTIES AND RESPONSIBILITIES Operational Management Manage the annual process to update content, images, and videos in the CPP Pre-Orientation modules to ensure timely, accurate, and required information is shared with incoming students. Coordinate with student affairs, academic colleges, administrative affairs, and MediaVision on content, images, and videos for the Online Orientation platform to convey required information from all sectors. Liaise with Information Technology to ensure student data is correctly sent to the Online Orientation for new and existing profile-directed content. Liaise with vendors to ensure that the CPP Pre-Orientation takes full advantage of available technology and integrations. Collaborate with university departments for profile-directed content based on student characteristics. Collaborate with Senior Coordinator, Parent & Family Engagement to maintain and update the Bronco Family Online Orientation for parents, families, guests, and prospective students for the Online Orientation. Regularly assess pre-orientation functionality and make recommendations for improvement. Collaborate with the Director of New Student Programs & Family Engagement to assist with implementing the the customer relationship management (CRM) system, Slate, within the office. Orientation and Transition Planning & Implementation Together with the orientation team, plan and implement new student orientation events and first-year transition programs (both in-person and virtual). Tasks include, but are not limited to, developing program agendas, making room reservations, scheduling speakers, ordering and preparing materials, creating learning outcomes, and developing assessments. Collaborate with the orientation professional staff team, divisional, and campus partners on orientation communication plans, including but not limited to websites, emails, social media, and printed materials. Serve as program lead during both in-person and virtual new student orientation events in rotation with other professional staff and graduate interns. Collaborate with the Senior Coordinator and IT liaison on Peoplesoft processes, including orientation reservation set-up, student enrollment group processing, to-do lists, queries, and automated communication. Provide weekly direction and support to the student Social Media Team regarding content creation and engagement on various social media platforms. Ensure any content posted to social media is appropriate, accurate, and aligns with the mission of the Office of New Student Programs and Family Engagement and Cal Poly Pomona. Review all content created in Canva Pro for accessibility utilizing Universal Design and current CPP branding. Plan monthly meetings with the student team. Develop a plan to enhance student skills in professional content creation. Maintain the Social Media Content Calendar. New Student Enrollment Support Advise new students throughout the transition process and identify resources, resolutions, and referrals if they encounter enrollment issues. Facilitate the orientation deferral process for students who cannot attend orientation. Ensure students complete an alternative orientation program, receive academic advising, and register for first-semester courses. Assign or release orientation-related service indicators (holds). Liaise with the Office of Admissions regarding students' admission status and orientation reservations. Liaise with Student Accounting & Cashiering regarding the posting, refunds, and/or credits of orientation fees. Oversee and update the Office of New Student Program and Family regularly. Engagement website utilizing the Cascade user platform. Collaborate inter-departmentally to provide accurate and timely information regarding Online Orientation, Orientation Day, and Parent and Family Orientation timelines to incoming students and their supporters. Evaluate the website language to ensure the targeted audience is being addressed. Provide regular updates to the various tabs within the website to ensure that all information provided to incoming and continuing students is accurate. Maintain the current professional staff, student staff, orientation leader, and captain's bios and information. Attend monthly Cascade user group meetings to streamline processes. Front Desk Assistant Supervision & Office Management Recruit, interview, hire, train, and lead student office assistants, including: Ensure recruitment practices are inclusive and yield an applicant pool reflective of the CPP population. Provide task direction, work assignments, performance feedback, conduct expectations, and corrective action. Ensure responsibilities are appropriately and effectively as department, division, and university representatives. Ensure student office assistants follow university employment guidelines and comply with labor law. Regularly assess office assistant training curriculum for effectiveness and make improvements. Oversee the main department's email and phone lines. Process and maintain student hiring paperwork and payroll in collaboration with other orientation and division operations staff. Identify and implement operational efficiencies. Graduate Intern Management Recruit, interview, hire, train, and lead graduate student intern Provide task direction, work assignments, performance feedback, conduct expectations, and corrective action for graduate interns. Ensure graduate interns execute their responsibilities appropriately and effectively as representatives of the department, division, and university. Ensure graduate interns follow university employment guidelines and comply with labor law. Student Affairs/University Committees Represent the Office of New Student Programs and Family Engagement on various divisional and campus-wide committees. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Out-of-State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $5,025 and maximum $7,159 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 10 2024 Pacific Daylight Time Applications close: May 08 2024 Pacific Daylight Time Closing Date/Time:
Apr 11, 2024
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : SSP III Anticipated Hiring Amount: $5,025 - $5,736 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The Office of New Student Programs and Family Engagement facilitates the transition of new students into the institution, prepares them for educational opportunities and student responsibilities, and initiates their integration into the university's intellectual, cultural, and social climate. The Office of New Student Programs and Family Engagement provides information, communication, and services to incoming students and their support system to orient them to the traditions, mission, philosophy, and culture of the campus and to make them knowledgeable about Cal Poly Pomona's opportunities, resources, challenges, and programs. The Office of New Student Programs and Family Engagement designs, plans, implements, and assesses mandatory online and in-person orientation events and supports transition activities, including but not limited to new student convocation and welcome week (CPP Fest). The Office of New Student Programs and Family Engagement is the administrative office for the mandatory student orientation programs, parent/family orientation, and parent/family communication. The office is responsible for compliance with federal, state, CSU System, and University requirements and the timely and accurate dissemination of information to students, parents, and campus constituents. The Office of New Student Programs and Family Engagement is housed within the Division of Student Affairs and reports to the Associate Dean of Students, Student Retention and Engagement. The Office of New Student Programs and Family Engagement supports enrollment management, student success and retention, and institutional planning in conjunction with other campus constituents. DUTIES AND RESPONSIBILITIES Operational Management Manage the annual process to update content, images, and videos in the CPP Pre-Orientation modules to ensure timely, accurate, and required information is shared with incoming students. Coordinate with student affairs, academic colleges, administrative affairs, and MediaVision on content, images, and videos for the Online Orientation platform to convey required information from all sectors. Liaise with Information Technology to ensure student data is correctly sent to the Online Orientation for new and existing profile-directed content. Liaise with vendors to ensure that the CPP Pre-Orientation takes full advantage of available technology and integrations. Collaborate with university departments for profile-directed content based on student characteristics. Collaborate with Senior Coordinator, Parent & Family Engagement to maintain and update the Bronco Family Online Orientation for parents, families, guests, and prospective students for the Online Orientation. Regularly assess pre-orientation functionality and make recommendations for improvement. Collaborate with the Director of New Student Programs & Family Engagement to assist with implementing the the customer relationship management (CRM) system, Slate, within the office. Orientation and Transition Planning & Implementation Together with the orientation team, plan and implement new student orientation events and first-year transition programs (both in-person and virtual). Tasks include, but are not limited to, developing program agendas, making room reservations, scheduling speakers, ordering and preparing materials, creating learning outcomes, and developing assessments. Collaborate with the orientation professional staff team, divisional, and campus partners on orientation communication plans, including but not limited to websites, emails, social media, and printed materials. Serve as program lead during both in-person and virtual new student orientation events in rotation with other professional staff and graduate interns. Collaborate with the Senior Coordinator and IT liaison on Peoplesoft processes, including orientation reservation set-up, student enrollment group processing, to-do lists, queries, and automated communication. Provide weekly direction and support to the student Social Media Team regarding content creation and engagement on various social media platforms. Ensure any content posted to social media is appropriate, accurate, and aligns with the mission of the Office of New Student Programs and Family Engagement and Cal Poly Pomona. Review all content created in Canva Pro for accessibility utilizing Universal Design and current CPP branding. Plan monthly meetings with the student team. Develop a plan to enhance student skills in professional content creation. Maintain the Social Media Content Calendar. New Student Enrollment Support Advise new students throughout the transition process and identify resources, resolutions, and referrals if they encounter enrollment issues. Facilitate the orientation deferral process for students who cannot attend orientation. Ensure students complete an alternative orientation program, receive academic advising, and register for first-semester courses. Assign or release orientation-related service indicators (holds). Liaise with the Office of Admissions regarding students' admission status and orientation reservations. Liaise with Student Accounting & Cashiering regarding the posting, refunds, and/or credits of orientation fees. Oversee and update the Office of New Student Program and Family regularly. Engagement website utilizing the Cascade user platform. Collaborate inter-departmentally to provide accurate and timely information regarding Online Orientation, Orientation Day, and Parent and Family Orientation timelines to incoming students and their supporters. Evaluate the website language to ensure the targeted audience is being addressed. Provide regular updates to the various tabs within the website to ensure that all information provided to incoming and continuing students is accurate. Maintain the current professional staff, student staff, orientation leader, and captain's bios and information. Attend monthly Cascade user group meetings to streamline processes. Front Desk Assistant Supervision & Office Management Recruit, interview, hire, train, and lead student office assistants, including: Ensure recruitment practices are inclusive and yield an applicant pool reflective of the CPP population. Provide task direction, work assignments, performance feedback, conduct expectations, and corrective action. Ensure responsibilities are appropriately and effectively as department, division, and university representatives. Ensure student office assistants follow university employment guidelines and comply with labor law. Regularly assess office assistant training curriculum for effectiveness and make improvements. Oversee the main department's email and phone lines. Process and maintain student hiring paperwork and payroll in collaboration with other orientation and division operations staff. Identify and implement operational efficiencies. Graduate Intern Management Recruit, interview, hire, train, and lead graduate student intern Provide task direction, work assignments, performance feedback, conduct expectations, and corrective action for graduate interns. Ensure graduate interns execute their responsibilities appropriately and effectively as representatives of the department, division, and university. Ensure graduate interns follow university employment guidelines and comply with labor law. Student Affairs/University Committees Represent the Office of New Student Programs and Family Engagement on various divisional and campus-wide committees. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Out-of-State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $5,025 and maximum $7,159 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 10 2024 Pacific Daylight Time Applications close: May 08 2024 Pacific Daylight Time Closing Date/Time:
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision of the Master of Social Work (MSW) Director of Off-Site and Online MSW Programs, the Program Coordinator of MSW Online and Offsite Programs coordinates the MSW online and off-site programs. The incumbent is involved in student engagement related functions, such as, applicant interest, admissions coordination for the various cohorts, student schedule/course assignments, and practicum related task. Coordinates administrative duties for online/off-site MSW Programs including responding to student questions/concerns, scheduling instructor teaching commitments, ensuring instructional contracts are complete. Communicates with students regarding curriculum processes, forms, and deadlines; tracks and reports failing grades and student classification in association with college advisors. Collaborates with Assistant Director of Practicum Education and acts as a liaison with community organizations to develop potential new partnerships for online/off-site MSW program and makes recommendations based upon analysis. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/479yvicjhhtk8all89xrfvgw026iavnn Qualifications Equivalent to five (5) years of full-time, progressively responsible administrative or technical office management experience in an administrative capacity exercising independent judgment and leading the work of others. Equivalent to full-time college or university education/vocational school training in business or job-related field may be substituted for up to two (2) years of the required experience. MA or MSW (from an accredited institution, and CSWE-accredited program if MSW), preferred. Experience working (i.e., full-time, or part-time, or an internship) in a higher education setting, also preferred. Knowledge, Skills, & Abilities Thorough mastery of: office methods, procedures, and practices; and correct English grammar, spelling, and punctuation. Expertise in using office software packages, technology, and systems. Ability and specialized skills to: prepare letters, memos, and reports; transcribe minutes; make travel arrangements; analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions; apply judgment, discretion, and initiative in establishing priorities, providing follow-up and quality control. Ability to use judgment and discretion to act when precedents do not exist; understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Communicate effectively both orally and in writing; establish and maintain cooperative working relationships; effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations; operate standard office equipment and proficient in Microsoft Office and Zoom. Pay, Benefits, & Work Schedule The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. Classification: Admin Support Coord / 1035 / grade 2 The anticipated HIRING RANGE: $3865 - $4200 per month, dependent upon qualifications and experience. The salary range for this classification is: $3865 - $6336 per month. HOURS: Full Time; 40 hours per week; Monday through Friday. This is a Regular position with a one-year probationary period. The position is currently hybrid (4 days in office, 1 day remote); however, this is subject to change based on student and/or operational needs. General Information Applications received through April 9, 2024, will be considered in the initial review and review of applications will continue until position is filled. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 28, 2024
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision of the Master of Social Work (MSW) Director of Off-Site and Online MSW Programs, the Program Coordinator of MSW Online and Offsite Programs coordinates the MSW online and off-site programs. The incumbent is involved in student engagement related functions, such as, applicant interest, admissions coordination for the various cohorts, student schedule/course assignments, and practicum related task. Coordinates administrative duties for online/off-site MSW Programs including responding to student questions/concerns, scheduling instructor teaching commitments, ensuring instructional contracts are complete. Communicates with students regarding curriculum processes, forms, and deadlines; tracks and reports failing grades and student classification in association with college advisors. Collaborates with Assistant Director of Practicum Education and acts as a liaison with community organizations to develop potential new partnerships for online/off-site MSW program and makes recommendations based upon analysis. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/479yvicjhhtk8all89xrfvgw026iavnn Qualifications Equivalent to five (5) years of full-time, progressively responsible administrative or technical office management experience in an administrative capacity exercising independent judgment and leading the work of others. Equivalent to full-time college or university education/vocational school training in business or job-related field may be substituted for up to two (2) years of the required experience. MA or MSW (from an accredited institution, and CSWE-accredited program if MSW), preferred. Experience working (i.e., full-time, or part-time, or an internship) in a higher education setting, also preferred. Knowledge, Skills, & Abilities Thorough mastery of: office methods, procedures, and practices; and correct English grammar, spelling, and punctuation. Expertise in using office software packages, technology, and systems. Ability and specialized skills to: prepare letters, memos, and reports; transcribe minutes; make travel arrangements; analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions; apply judgment, discretion, and initiative in establishing priorities, providing follow-up and quality control. Ability to use judgment and discretion to act when precedents do not exist; understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Communicate effectively both orally and in writing; establish and maintain cooperative working relationships; effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations; operate standard office equipment and proficient in Microsoft Office and Zoom. Pay, Benefits, & Work Schedule The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. Classification: Admin Support Coord / 1035 / grade 2 The anticipated HIRING RANGE: $3865 - $4200 per month, dependent upon qualifications and experience. The salary range for this classification is: $3865 - $6336 per month. HOURS: Full Time; 40 hours per week; Monday through Friday. This is a Regular position with a one-year probationary period. The position is currently hybrid (4 days in office, 1 day remote); however, this is subject to change based on student and/or operational needs. General Information Applications received through April 9, 2024, will be considered in the initial review and review of applications will continue until position is filled. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Graduate Services Technician Classification Title: Administrative Support Coordinator I Posting Details Priority Application Deadline (Posting will remain open until filled): Sunday, May 5, 2024 @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the lead work direction of the Director for Graduate Studies and Special Assistant to the Dean and receiving daily direction from the unit leads Student Support Professional (SSP) in Graduate Services in the Office of Graduate Studies, the ASC I is responsible for a wide variety of services while maintaining a high level of accuracy and attention to detail. The ASC I reviews forms for completeness, enters data into CMS/OnBase/Qualtrics, calculates grade point averages, codes transcripts and admission applications, and serves students in an informational capacity by interpreting and answering questions in the Office of Graduate Studies, on the telephone, via email and at events. The position provides customer service to students, families, and other constituents. In addition, the incumbent will serve as Front Counter staff and support the Graduate Degree Services and other units related to graduate education by inputting data and processing forms, providing information on services, distributing recruitment materials, assisting with presentations, and working to plan and host events sponsored by the Office of Graduate Studies. FLSA : Non-Exempt (eligible for overtime compensation) Anticipated Hiring Range : $3,680 per month - $4,205 per month, commensurate with the candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,680 per month - $5,783 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : 8:00 AM - 5:00 PM Monday through Friday (Hours may change depending on needs of department) Department Information Graduate Studies offices support the vision and strategy of the Graduate Dean and strive to create an intellectually engaging experience for the graduate students. The offices under the Graduate Dean interacts with all administrative units that touch graduate students, including Academic Affairs, Student Affairs, Inclusive Excellence, alumni relations, university communications, and development. The offices support students in all graduate degree programs, oversees the graduate diversity awards and fellowships, and supports teaching assistantships in consultation with academic departments, and reviews academic standing and policies governing all graduate students. The Graduate Dean’s offices also oversee curriculum changes across the university and development of new graduate programs, as well as develops and implements academic and professional development programs for graduate students. The Office of Graduate Studies, in partnership with the other colleges and departments at the university, provides leadership for the advancement of graduate education at Sacramento State. Graduate Studies supports the development and vibrancy of quality graduate programs, and serves the scholarly and professional needs of graduate students at the university and into their careers. Our work is guided by our core values of excellence, integrity, equity, and service. The Graduate Center supports students along the entire process of the graduate student experience at Sac State; from undergraduates interested in graduate study to prospective students applying through graduation and all the steps in between. https://www.csus.edu/graduate-studies/ Minimum Qualifications This position requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. This position also requires a knowledge of business mathematics, including calculations using decimals, working with measures of central tendencies, and ability to read charts and graphs. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Must be comparable to the Minimum Qualifications, appropriate to the skill level of the position, and would allow an incumbent to satisfactorily perform the Essential Functions of the position. 1. High school diploma or equivalent 2. Experience using personal computers 3. Documented knowledge and ability to operate personal computers with proficiency in Microsoft Office. (Word, Excel, PowerPoint, and Outlook). 4. Experience entering data and reviewing documents 5. Experience providing customer service via email, telephone, and in-person 6. Knowledge of effective customer service techniques and practices 7. Knowledge of graduate admission rules and regulations, FERPA, and university policies. 8. Knowledge of or ability to learn CMS student record system, OnBase document imaging, and workflow processes 9. Demonstrated ability to organize and coordinate work within schedule constraints and handle emergent processing requirements in a timely manner. 10. Demonstrated ability to effectively communicate orally and in writing, to include writing and preparing memorandums, letters, and other official correspondence. 11. Demonstrated ability to monitor important and complex processes concurrently. 12. Good organizational skills, attention to detail, and flexibility 13. Positive interpersonal skills 14. Good verbal and written communication skills 15. Ability to efficiently enter high volumes of data 16. Ability to coordinate and implement assignments in order to meet deadlines 17. Ability to provide high-level customer service under stressful situations 18. Ability to interact with a diverse group of individuals from varied backgrounds 19. Ability to review, analyze, formulate, and follow through with assignments 20. Ability to maintain confidentiality of work-related information and materials 21. Ability to establish and maintain effective work relationships 22. Ability to work in a fast-paced and high-volume department involving contact with students*, families, and other constituents regarding the admissions process 23. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment - Ability to pass a background check Preferred Qualifications 24. Associate degree from a regionally accredited institution 25. At least four years of experience entering data, reviewing documents, and providing customer service 26. At least three years in student services or admissions and records in a higher education environment 27. At least three years of experience using CMS student information system or a similar system for managing student records Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 20, 2024
Working Title: Graduate Services Technician Classification Title: Administrative Support Coordinator I Posting Details Priority Application Deadline (Posting will remain open until filled): Sunday, May 5, 2024 @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the lead work direction of the Director for Graduate Studies and Special Assistant to the Dean and receiving daily direction from the unit leads Student Support Professional (SSP) in Graduate Services in the Office of Graduate Studies, the ASC I is responsible for a wide variety of services while maintaining a high level of accuracy and attention to detail. The ASC I reviews forms for completeness, enters data into CMS/OnBase/Qualtrics, calculates grade point averages, codes transcripts and admission applications, and serves students in an informational capacity by interpreting and answering questions in the Office of Graduate Studies, on the telephone, via email and at events. The position provides customer service to students, families, and other constituents. In addition, the incumbent will serve as Front Counter staff and support the Graduate Degree Services and other units related to graduate education by inputting data and processing forms, providing information on services, distributing recruitment materials, assisting with presentations, and working to plan and host events sponsored by the Office of Graduate Studies. FLSA : Non-Exempt (eligible for overtime compensation) Anticipated Hiring Range : $3,680 per month - $4,205 per month, commensurate with the candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,680 per month - $5,783 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : 8:00 AM - 5:00 PM Monday through Friday (Hours may change depending on needs of department) Department Information Graduate Studies offices support the vision and strategy of the Graduate Dean and strive to create an intellectually engaging experience for the graduate students. The offices under the Graduate Dean interacts with all administrative units that touch graduate students, including Academic Affairs, Student Affairs, Inclusive Excellence, alumni relations, university communications, and development. The offices support students in all graduate degree programs, oversees the graduate diversity awards and fellowships, and supports teaching assistantships in consultation with academic departments, and reviews academic standing and policies governing all graduate students. The Graduate Dean’s offices also oversee curriculum changes across the university and development of new graduate programs, as well as develops and implements academic and professional development programs for graduate students. The Office of Graduate Studies, in partnership with the other colleges and departments at the university, provides leadership for the advancement of graduate education at Sacramento State. Graduate Studies supports the development and vibrancy of quality graduate programs, and serves the scholarly and professional needs of graduate students at the university and into their careers. Our work is guided by our core values of excellence, integrity, equity, and service. The Graduate Center supports students along the entire process of the graduate student experience at Sac State; from undergraduates interested in graduate study to prospective students applying through graduation and all the steps in between. https://www.csus.edu/graduate-studies/ Minimum Qualifications This position requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. This position also requires a knowledge of business mathematics, including calculations using decimals, working with measures of central tendencies, and ability to read charts and graphs. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Must be comparable to the Minimum Qualifications, appropriate to the skill level of the position, and would allow an incumbent to satisfactorily perform the Essential Functions of the position. 1. High school diploma or equivalent 2. Experience using personal computers 3. Documented knowledge and ability to operate personal computers with proficiency in Microsoft Office. (Word, Excel, PowerPoint, and Outlook). 4. Experience entering data and reviewing documents 5. Experience providing customer service via email, telephone, and in-person 6. Knowledge of effective customer service techniques and practices 7. Knowledge of graduate admission rules and regulations, FERPA, and university policies. 8. Knowledge of or ability to learn CMS student record system, OnBase document imaging, and workflow processes 9. Demonstrated ability to organize and coordinate work within schedule constraints and handle emergent processing requirements in a timely manner. 10. Demonstrated ability to effectively communicate orally and in writing, to include writing and preparing memorandums, letters, and other official correspondence. 11. Demonstrated ability to monitor important and complex processes concurrently. 12. Good organizational skills, attention to detail, and flexibility 13. Positive interpersonal skills 14. Good verbal and written communication skills 15. Ability to efficiently enter high volumes of data 16. Ability to coordinate and implement assignments in order to meet deadlines 17. Ability to provide high-level customer service under stressful situations 18. Ability to interact with a diverse group of individuals from varied backgrounds 19. Ability to review, analyze, formulate, and follow through with assignments 20. Ability to maintain confidentiality of work-related information and materials 21. Ability to establish and maintain effective work relationships 22. Ability to work in a fast-paced and high-volume department involving contact with students*, families, and other constituents regarding the admissions process 23. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment - Ability to pass a background check Preferred Qualifications 24. Associate degree from a regionally accredited institution 25. At least four years of experience entering data, reviewing documents, and providing customer service 26. At least three years in student services or admissions and records in a higher education environment 27. At least three years of experience using CMS student information system or a similar system for managing student records Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Department Coordinator Classification Administrative Support Coordinator II AutoReqId 536940 Department New Student Orientation Sub-Division Student Transitions Salary Range Classification Range $3,865 - $6,336 per month (Hiring range depending on qualifications, not anticipated to exceed $3,865 - $4,400 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of Student Transitions Services helps ease the challenge of navigating a University or College campus, giving all Titans a chance to succeed in their higher education career the moment that they set foot on the Cal State Fullerton campus. An essential component of securing new Titans, the professionals within Student Transitions lead the efforts of Outreach, Recruitment and Orientation, Admissions and Records, financial aid services and community educational outreach at local high schools. We seek an exceptional individual to join our team as the Department Coordinator (Administrative Support Coordinator II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under general direction from department leadership, the Department Coordinator (Administrative Support Coordinator II) for the Office of Outreach, Recruitment, and Titan Orientation Programs is responsible for providing high-level support to students, faculty, staff, and community members. Plans initiates, executes, and coordinates complex projects, large-scale campus events, and departmental activities with accountability for results. Evaluates and provides recommendations related to operational and procedural matters including professional and student staff hiring and payroll, travel, and budgeting. Uses knowledge of specialized policies and procedures to complete assignments. Responds to customers via email, telephone, and in-person. Uses a variety of office support technology and systems such as word processing and spreadsheet packages to complete assignments. Coordinates and schedules all aspects of meetings and events for the director and the team as needed. Independently addresses a wide range of work unit problems which require interpreting university policies and procedures and using ingenuity to put information together in new ways. Coordinates and works with individuals at all levels, internal and external to Cal State Fullerton (CSUF), in a thoughtful and welcoming manner. Responsible for completing multiple projects and priorities simultaneously. Provides lead work direction, training, and guidance to student staff. Other duties as assigned. Essential Qualifications High School diploma or the equivalent and five years of progressively responsible experience in general office, clerical or secretarial work or the equivalent. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to independently handle multiple work unit priorities and projects. Ability to independently interpret and apply policies and procedures and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broad perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels including highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Bachelor’s degree from an accredited four-year college and the ability to problem solve and coordinate activities in a fast-paced environment. Demonstrated ability to work with a diverse community. Ability to function effectively as part of a high-performance team. Ability to de-escalate irate guests and identify solutions. Several years of related office work experience. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 18 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time:
Apr 19, 2024
Job Title Department Coordinator Classification Administrative Support Coordinator II AutoReqId 536940 Department New Student Orientation Sub-Division Student Transitions Salary Range Classification Range $3,865 - $6,336 per month (Hiring range depending on qualifications, not anticipated to exceed $3,865 - $4,400 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of Student Transitions Services helps ease the challenge of navigating a University or College campus, giving all Titans a chance to succeed in their higher education career the moment that they set foot on the Cal State Fullerton campus. An essential component of securing new Titans, the professionals within Student Transitions lead the efforts of Outreach, Recruitment and Orientation, Admissions and Records, financial aid services and community educational outreach at local high schools. We seek an exceptional individual to join our team as the Department Coordinator (Administrative Support Coordinator II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under general direction from department leadership, the Department Coordinator (Administrative Support Coordinator II) for the Office of Outreach, Recruitment, and Titan Orientation Programs is responsible for providing high-level support to students, faculty, staff, and community members. Plans initiates, executes, and coordinates complex projects, large-scale campus events, and departmental activities with accountability for results. Evaluates and provides recommendations related to operational and procedural matters including professional and student staff hiring and payroll, travel, and budgeting. Uses knowledge of specialized policies and procedures to complete assignments. Responds to customers via email, telephone, and in-person. Uses a variety of office support technology and systems such as word processing and spreadsheet packages to complete assignments. Coordinates and schedules all aspects of meetings and events for the director and the team as needed. Independently addresses a wide range of work unit problems which require interpreting university policies and procedures and using ingenuity to put information together in new ways. Coordinates and works with individuals at all levels, internal and external to Cal State Fullerton (CSUF), in a thoughtful and welcoming manner. Responsible for completing multiple projects and priorities simultaneously. Provides lead work direction, training, and guidance to student staff. Other duties as assigned. Essential Qualifications High School diploma or the equivalent and five years of progressively responsible experience in general office, clerical or secretarial work or the equivalent. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to independently handle multiple work unit priorities and projects. Ability to independently interpret and apply policies and procedures and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broad perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels including highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Bachelor’s degree from an accredited four-year college and the ability to problem solve and coordinate activities in a fast-paced environment. Demonstrated ability to work with a diverse community. Ability to function effectively as part of a high-performance team. Ability to de-escalate irate guests and identify solutions. Several years of related office work experience. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 18 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 533141; 10/25/2023 Revised OFFICE COORDINATOR Administrative Support Coordinator I Admissions and Recruitment Salary Range : $3505 - $5508/Monthly (Budgeted salary $3505 - $4006/Monthly) Work Schedule : Full-Time, Monday-Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Occasional evening, or weekend, work may be required. Essential Functions : Reporting to the Associate Director of Admissions and Recruitment, the incumbent oversees the day-to-day operations of the Office of Admissions and Recruitment and will provide confidential administrative services for the Associate Directors and the professional staff. The incumbent will: maintain prospective student and recruitment databases; prepare memos, reports, and correspondence; schedule meetings and associated catering, room rentals, etc.,; maintain Outlook calendars (including recruitment events); attend meetings and take minutes; ; complete travel and purchasing requests; maintain program budgets; coordinate student employment and payroll; oversee the training, scheduling and supervision of student assistant staff to ensure office operations are met; and serve as the front line staff for inquiries regarding university admissions, recruitment, and other department programs/activities. The incumbent is required to independently analyze difficult student issues and apply the knowledge of departmental and University administrative policies and procedures for daily problem solving. The incumbent will supervise office student assistant staff including the Communications Center student staff. All duties must be completed in compliance with federal state, CSU, University, Division, and Department established administrative policies and procedures. Required Qualifications & Experience : Equivalent to three years of general office experience, which included providing ongoing work coordination and/or lead responsibilities with notable accountability for the work results of support staff or unit administrative function. Must have thorough knowledge of office systems and ability to use a broader range of technology, systems and packages such as; copy machine, voice mail, printer, computers, MS Office, Excel, Access, PowerPoint, Outlook, internet browsers and various database platforms. Working knowledge of budget policies and procedures. Fundamental writing and presentation skills to effectively communicate standard information. Must be able to respond to routine inquiries and explain standard policies and procedures to others. Ability to: understand standard office procedures; operate office equipment and computer applications; perform basic arithmetic calculations; independently handle multiple work unit priorities and projects to ensure that responsibilities are completed in a timely manner; perform projections; to draft and compose correspondence and standard reports; and effectively handle a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : A quick study, multi-task oriented, ability to work well under pressure, and consistently demonstrate attitudes and behaviors in keeping with good customer service, professionalism, student-centered philosophy, and teamwork. Familiarity with CMS PeopleSoft, online record systems, and databases. Closing Date : Review of applications will begin on November 8, 2023, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Oct 24 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 533141; 10/25/2023 Revised OFFICE COORDINATOR Administrative Support Coordinator I Admissions and Recruitment Salary Range : $3505 - $5508/Monthly (Budgeted salary $3505 - $4006/Monthly) Work Schedule : Full-Time, Monday-Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Occasional evening, or weekend, work may be required. Essential Functions : Reporting to the Associate Director of Admissions and Recruitment, the incumbent oversees the day-to-day operations of the Office of Admissions and Recruitment and will provide confidential administrative services for the Associate Directors and the professional staff. The incumbent will: maintain prospective student and recruitment databases; prepare memos, reports, and correspondence; schedule meetings and associated catering, room rentals, etc.,; maintain Outlook calendars (including recruitment events); attend meetings and take minutes; ; complete travel and purchasing requests; maintain program budgets; coordinate student employment and payroll; oversee the training, scheduling and supervision of student assistant staff to ensure office operations are met; and serve as the front line staff for inquiries regarding university admissions, recruitment, and other department programs/activities. The incumbent is required to independently analyze difficult student issues and apply the knowledge of departmental and University administrative policies and procedures for daily problem solving. The incumbent will supervise office student assistant staff including the Communications Center student staff. All duties must be completed in compliance with federal state, CSU, University, Division, and Department established administrative policies and procedures. Required Qualifications & Experience : Equivalent to three years of general office experience, which included providing ongoing work coordination and/or lead responsibilities with notable accountability for the work results of support staff or unit administrative function. Must have thorough knowledge of office systems and ability to use a broader range of technology, systems and packages such as; copy machine, voice mail, printer, computers, MS Office, Excel, Access, PowerPoint, Outlook, internet browsers and various database platforms. Working knowledge of budget policies and procedures. Fundamental writing and presentation skills to effectively communicate standard information. Must be able to respond to routine inquiries and explain standard policies and procedures to others. Ability to: understand standard office procedures; operate office equipment and computer applications; perform basic arithmetic calculations; independently handle multiple work unit priorities and projects to ensure that responsibilities are completed in a timely manner; perform projections; to draft and compose correspondence and standard reports; and effectively handle a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : A quick study, multi-task oriented, ability to work well under pressure, and consistently demonstrate attitudes and behaviors in keeping with good customer service, professionalism, student-centered philosophy, and teamwork. Familiarity with CMS PeopleSoft, online record systems, and databases. Closing Date : Review of applications will begin on November 8, 2023, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Oct 24 2023 Pacific Daylight Time Applications close: Closing Date/Time:
City of Portland, Oregon
Portland, Oregon, United States
The Position Portland Parks & Recreation (PP&R) is hiring people for part-time, year-round jobs in the Recreation Division! Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: At various community centers across Portland, OR. Benefit: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary: Portland Parks & Recreation currently operates eight Community Centers that serve and engage the public within the Portland area. Community Centers are open to the public for drop-in and registered activities including, but not limited to swim lessons, camps, sports, art classes, music lessons, Adaptive & Inclusive Recreation programming, Lifelong Recreation programming, and TeenForce. We are looking for people to work at the following Community Centers: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock. This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions include: Counselor Attendant Customer Service Representative Instructor I & II Find out more below about these job types, locations, hours and pay ranges. RECREATION ASSOCIATE - COUNSELOR Position/s: Counselor & Lead Counselor Counselors organize, plan, and lead a variety of activities including art, crafts, music, performance, science, games, nature, and sports in addition to supporting the physical, social, and cognitive development of preschool and school-aged participants. Positions will be responsible for maintaining discipline and safety while monitoring youth, consistently modeling appropriate behavior, maintaining accurate program records, and performing maintenance duties as assigned. Counselor: Preschool Aide Counselor: Assist Lead Portland Parks Preschool Teachers. Shifts can include mornings and afternoons. Locations: East Portland Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Range: Weekday mornings and afternoons. Counselor: After School Program Counselor: Help with afterschool programs and instruction. Locations: Charles Jordan Community Center, Peninsula Park Community Center, and St. Johns Community Center. Shift Range: Weekday afternoons and evenings between 1:45pm-6:00pm. Lead Counselor: Help with afterschool programs and instruction. Participates in program leadership and provides direction to counselor staff. Location: Peninsula Park Community Center. Shift Range: Weekday afternoons from 3:00-6:00pm. Counselor: No School Day Camps Counselor: Help with youth camps during no-school days during school Winter and Spring breaks. Shifts can include mornings, afternoons, and evenings. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Lead Counselor: Help with youth camps during no-school days during Winter and Spring breaks. Participates in program leadership and provides direction to counselor staff. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Ages: Counselor (Must be at least 15 years old) Lead Counselor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Counselor $18.90 - $22.05 (entry is $18.90) Recreation Associate - Lead Counselor $20.90 - $24.05 (entry is $20.90) Training Wage: The training wage is $18.90 for all counselor positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - ATTENDANT Position/s: Attendant- These positions are union represented. Attendants will monitor drop-in recreation activities in their assignment. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Attendant - Facility Attendant Maintains cleanliness and order of facility, stocks inventory, conducts set-up and take down of equipment for programs and rentals, physically moves items from space to space inside the facility and outdoors. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, and St. Johns Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Drop-in Attendant Oversees Drop-In activity, gathers equipment needed, maintains a safe and clean space, and engages with participants, notify participants of the end of the activity time, returns all equipment to proper storage. Proactively addressing safety concerns, monitoring participation, and maintaining necessary paperwork and records are key aspects of their responsibilities. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Event Hosts Facilitates rental set-up and clean-up, and physically moves items from space to space inside the facility and outdoors. Leads party package activities. Fosters an environment that is organized, safe, and welcoming. Locations: East Portland, Montavilla, and Peninsula Park Community Centers. Shift Ranges : Can include weekday and weekend early mornings, mornings, afternoon, and evenings; possible after-hours rentals and holidays. Ages: Attendant (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Attendant $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all attendant positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - CUSTOMER SERVICE REPRESENTATIVE Position/s: Customer Service Representative - These positions are union represented. Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Complete registrations for activities and process and collect admissions for drop-in activities including aquatic and fitness programs, tennis courts, art studios. Demonstrate superior customer service skills. Provide facility reservation information, schedule lessons, sell concessions, process payments, answer phones, provide clerical support, take messages, and support facility rentals. Assist with cleaning and maintaining the facility throughout the day. Locations: Charles Jordan Community Center, East Portland Community Center, Matt Dishman Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Ages: Customer Service Representative (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position/s: Instructor Level I & II Instructors prepare and present introductory lessons/activities for programs and classes for a variety of age ranges including preschool, youth, teen, and adult. Areas of assignment are as follows: messy art, cooking, dance exploration, music exploration, sports, and movement, tumbling and dance exploration, fine arts, writing, and languages. Instructors create a welcoming atmosphere, engage with park and facility guests, provide excellent customer service and are a resource for PP&R information. Instructors will maintain clean facilities and/or park spaces, monitor use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Instructors monitor participation and complete needed paperwork and record keeping. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instruction for a variety of general recreation activities including art, music, cooking, movement, dance, tumbling, gymnastics, and sports. Specialty art, music, fitness, and tennis programs employ specialty instructors. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. *USA Gymnastics certified instructors are eligible for a wage step increase. Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Instructor II $20.00 - $26.50 (entry is $20.00-$23.00 based on experience) Training Wage: Instructor training wage is $18.00 for all instructor positions. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Cierra Maceo Recruiter cierra.maceo@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: 1. Ability to promote a welcoming and friendly atmosphere. 2. Knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. STEP 1: Apply online between January 15 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation : Week of January 22, 2024, and weekly thereafter An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Mar 07, 2024
Full Time
The Position Portland Parks & Recreation (PP&R) is hiring people for part-time, year-round jobs in the Recreation Division! Job Appointment: Casual, Part-time. Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: At various community centers across Portland, OR. Benefit: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. Position Summary: Portland Parks & Recreation currently operates eight Community Centers that serve and engage the public within the Portland area. Community Centers are open to the public for drop-in and registered activities including, but not limited to swim lessons, camps, sports, art classes, music lessons, Adaptive & Inclusive Recreation programming, Lifelong Recreation programming, and TeenForce. We are looking for people to work at the following Community Centers: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock. This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions include: Counselor Attendant Customer Service Representative Instructor I & II Find out more below about these job types, locations, hours and pay ranges. RECREATION ASSOCIATE - COUNSELOR Position/s: Counselor & Lead Counselor Counselors organize, plan, and lead a variety of activities including art, crafts, music, performance, science, games, nature, and sports in addition to supporting the physical, social, and cognitive development of preschool and school-aged participants. Positions will be responsible for maintaining discipline and safety while monitoring youth, consistently modeling appropriate behavior, maintaining accurate program records, and performing maintenance duties as assigned. Counselor: Preschool Aide Counselor: Assist Lead Portland Parks Preschool Teachers. Shifts can include mornings and afternoons. Locations: East Portland Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Range: Weekday mornings and afternoons. Counselor: After School Program Counselor: Help with afterschool programs and instruction. Locations: Charles Jordan Community Center, Peninsula Park Community Center, and St. Johns Community Center. Shift Range: Weekday afternoons and evenings between 1:45pm-6:00pm. Lead Counselor: Help with afterschool programs and instruction. Participates in program leadership and provides direction to counselor staff. Location: Peninsula Park Community Center. Shift Range: Weekday afternoons from 3:00-6:00pm. Counselor: No School Day Camps Counselor: Help with youth camps during no-school days during school Winter and Spring breaks. Shifts can include mornings, afternoons, and evenings. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Lead Counselor: Help with youth camps during no-school days during Winter and Spring breaks. Participates in program leadership and provides direction to counselor staff. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Range: Weekday early mornings, mornings, afternoon, and evenings during PPS no school days. Ages: Counselor (Must be at least 15 years old) Lead Counselor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Counselor $18.90 - $22.05 (entry is $18.90) Recreation Associate - Lead Counselor $20.90 - $24.05 (entry is $20.90) Training Wage: The training wage is $18.90 for all counselor positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - ATTENDANT Position/s: Attendant- These positions are union represented. Attendants will monitor drop-in recreation activities in their assignment. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Attendant - Facility Attendant Maintains cleanliness and order of facility, stocks inventory, conducts set-up and take down of equipment for programs and rentals, physically moves items from space to space inside the facility and outdoors. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Peninsula Park, and St. Johns Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Drop-in Attendant Oversees Drop-In activity, gathers equipment needed, maintains a safe and clean space, and engages with participants, notify participants of the end of the activity time, returns all equipment to proper storage. Proactively addressing safety concerns, monitoring participation, and maintaining necessary paperwork and records are key aspects of their responsibilities. Fosters an environment that is organized, safe, and welcoming. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, and Southwest Community Centers. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Attendant - Event Hosts Facilitates rental set-up and clean-up, and physically moves items from space to space inside the facility and outdoors. Leads party package activities. Fosters an environment that is organized, safe, and welcoming. Locations: East Portland, Montavilla, and Peninsula Park Community Centers. Shift Ranges : Can include weekday and weekend early mornings, mornings, afternoon, and evenings; possible after-hours rentals and holidays. Ages: Attendant (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Attendant $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all attendant positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . RECREATION ASSOCIATE - CUSTOMER SERVICE REPRESENTATIVE Position/s: Customer Service Representative - These positions are union represented. Responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of environments, including, but not limited to, PP&R Centers/buildings, pools, parks, outreach events, schools, and other places where PP&R provides programs, activities and/or information sessions. This includes frequent interaction with the public and Portland Parks & Recreation staff. Customer Service Representative Complete registrations for activities and process and collect admissions for drop-in activities including aquatic and fitness programs, tennis courts, art studios. Demonstrate superior customer service skills. Provide facility reservation information, schedule lessons, sell concessions, process payments, answer phones, provide clerical support, take messages, and support facility rentals. Assist with cleaning and maintaining the facility throughout the day. Locations: Charles Jordan Community Center, East Portland Community Center, Matt Dishman Community Center, Montavilla Community Center, Peninsula Park Community Center, and Southwest Community Center. Shift Ranges: Can include weekday and weekend early mornings, mornings, afternoon, and evenings, and possible holidays. Ages: Customer Service Representative (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90) Training Wage: The training wage is $18.90 for all customer service positions. Union Representation: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view this labor agreement, please click here . PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position/s: Instructor Level I & II Instructors prepare and present introductory lessons/activities for programs and classes for a variety of age ranges including preschool, youth, teen, and adult. Areas of assignment are as follows: messy art, cooking, dance exploration, music exploration, sports, and movement, tumbling and dance exploration, fine arts, writing, and languages. Instructors create a welcoming atmosphere, engage with park and facility guests, provide excellent customer service and are a resource for PP&R information. Instructors will maintain clean facilities and/or park spaces, monitor use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Instructors monitor participation and complete needed paperwork and record keeping. Instructor I - Assistant Instructor Type of Instruction : Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instruction for a variety of general recreation activities including art, music, cooking, movement, dance, tumbling, gymnastics, and sports. Specialty art, music, fitness, and tennis programs employ specialty instructors. Locations: Charles Jordan, East Portland, Matt Dishman, Montavilla, Peninsula Park, St. Johns, Southwest, and Woodstock Community Centers. Shift Range: All operating hours. *USA Gymnastics certified instructors are eligible for a wage step increase. Ages: Instructor (Must be at least 15 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.00 - $21.00 (entry is $18.00) Parks Activities Specialist - Instructor II $20.00 - $26.50 (entry is $20.00-$23.00 based on experience) Training Wage: Instructor training wage is $18.00 for all instructor positions. About the Bureau: Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Have a question? Contact Information: Cierra Maceo Recruiter cierra.maceo@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: 1. Ability to promote a welcoming and friendly atmosphere. 2. Knowledge of assigned recreation area. 3. Ability to communicate effectively with diverse groups of people. 4. Ability to recognize and respond to safety and emergency situations. 5. Ability to problem-solve and respond to customer concerns. The Recruitment Process NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. STEP 1: Apply online between January 15 - June 30, 2024 Required Application Materials: Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or personal or professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your work history should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. Step 2: Minimum Qualification Evaluation : Week of January 22, 2024, and weekly thereafter An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for participation in the next step. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Eligible applicants will only be contacted when positions become available. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Eligible applicants will only be contacted when positions become available. Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Eligible applicants will only be contacted when positions become available. Step 6: Start Date: A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 6/30/2024 11:59 PM Pacific
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: The Director, Tribal Relations will provide strategic development and operational objectives and is responsible for the overall administration of tribal relations programs to the President, Senior Leadership and campus communities by building and sustaining relationships with the native nations within CSUSB service area, state-wide and Native American serving organizations. This position serves as the primary point of contact with Native American tribes, federal and state agencies, and applicable consultants. This position is responsible for Tribal regulatory compliance, consultation and communication, outreach, and records management. The Director will collaborate and manage ongoing Native American Initiatives and events with Admissions, Student Affairs, Faculty and Elder in Residence. The Director will retain campus regulatory compliance authority over all tribal Native American collections under the administrative control of the University, including oversight of NAGPRA and CALNAPRA compliance requirements. Major duties and responsibilities: Consultation and communication: Serve as CSUSB's primary liaison and conduit with tribal nations, governments and urban Indian communities for the President and campus leadership, strengthening the identity of the university as a national leader in tribal engagement and partnerships. Build respectful, authentic, and symbolic relationships with tribal nations, communities and within the Riverside/San Bernardino Counties and State of California. Serve as CSUSB's representative to all CSU tribal related initiatives, meetings and events. In consultation with the Associate Vice President of Government and Community Relations and members of the President's Cabinet, work to create opportunities and advise the President on an internal and external strategy to engage with tribal leaders to build and advance relationships. Regulatory compliance and records management: Provide strategic direction and management of NAGPRA/CALNAGPRA compliance timelines, reports and communications with the California Native American Heritage Commission. Research, summarize, and analyze information, compile data to prepare special and recurring reports containing specialized or sensitive information following general direction, and select relevant information from a variety of sources. Outreach: Collaborate with various internal and external entities, including but not limited to, the Assistant Vice President for Admission and Student Recruitment, CSUSB Elder in Residence and Director of First People Center, and the Office of Strategic Communication. Develop and implement programs and policies focused on educating tribal communities statewide on the advantages and expectations associated with baccalaureate degree attainment. Responsible for providing overall opportunities and programs that would increase native student enrollment, helping to navigate those internal bureaucracies that have historically inhibited greater matriculation to CSUSB. Develop and implement events, conferences, or meetings under general guidance of the Office of the President, that advance tribal cultural/educational opportunities so as to build greater relationships with tribal nations. Develop consistent communication tools (i.e. newsletters) that keep tribal leadership current on the events and activities of the university. Provide counsel and support to the San Manuel Student Union (SMSU) for CSUSB's annual hosting of the San Manuel Pow Wow. Provide advocacy support in collaboration with Tribal Colleges and Universities at the federal level. Other job related duties as assigned. Minimum Qualifications: Required Education and Experience Bachelor's degree 5-8 years of professional and supervisory experience. Required Qualifications Knowledge of NAGPRA and CalNAGPRA federal and state legislation and compliance implementation requirements. Knowledge of administrative, personnel, and fiscal management principles. Knowledge of standard office policies and procedures. Knowledge and skill using personal computers and business office software packages such as Microsoft Office (Word, Excel, Power Point). Attention to detail. Skill in English composition, grammar, spelling, and punctuation. Preferred Qualifications Master's degree from an accredited higher education institution in a field appropriate to area of assignment. A minimum of five (5) years of demonstrated experience working collaboratively on higher education issues with First People, Native American organizations and students through diplomacy and building bridges with tribal consultation. In addition, experience in outreach and enrollment initiatives promoting First People, Native American university attendance and degree completion. Previous experience in design and implementing a plan to build connections and partnerships between university and tribal nations and communities. Ability to work effectively with tribal education departments. Must be able to work both independently and as a part of a team to handle multiple tasks and responsibilities simultaneously. High level of attention to detail. Excellent communication (written and oral), customer service, problem solving, and decision-making skills. Excellent interpersonal skills and ability to create personal relationships on all levels. Strong organizational skills with "hands on" attitude, including the ability to prioritize and manage multiple events, projects, and activities at the same time. Experience coordinating events and meetings. Experience working with a wide range of government constituents and national tribal organizations. Ability to communicate in a tribal language. Experience working within a large institution. Ability to have active relationships with regional tribal communities. Comprehensive knowledge and understanding of Tribal history and Sovereignty. Knowledge of Federally Recognized Tribes, Non-Federally Recognized Tribes and California Recognized Tribes. Knowledge of Native American Tribal protocols, cultures, histories, sovereignty, and governments relations, particularly for California Native Nations. Compensation and Benefits: Anticipated Hiring Range: $8,333 - $10,417 per month Classification Salary Range: $4583 - $14,713 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-Will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. First considerations will be given to candidates who apply by Monday, March 19, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu . Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Feb 19 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary: The Director, Tribal Relations will provide strategic development and operational objectives and is responsible for the overall administration of tribal relations programs to the President, Senior Leadership and campus communities by building and sustaining relationships with the native nations within CSUSB service area, state-wide and Native American serving organizations. This position serves as the primary point of contact with Native American tribes, federal and state agencies, and applicable consultants. This position is responsible for Tribal regulatory compliance, consultation and communication, outreach, and records management. The Director will collaborate and manage ongoing Native American Initiatives and events with Admissions, Student Affairs, Faculty and Elder in Residence. The Director will retain campus regulatory compliance authority over all tribal Native American collections under the administrative control of the University, including oversight of NAGPRA and CALNAPRA compliance requirements. Major duties and responsibilities: Consultation and communication: Serve as CSUSB's primary liaison and conduit with tribal nations, governments and urban Indian communities for the President and campus leadership, strengthening the identity of the university as a national leader in tribal engagement and partnerships. Build respectful, authentic, and symbolic relationships with tribal nations, communities and within the Riverside/San Bernardino Counties and State of California. Serve as CSUSB's representative to all CSU tribal related initiatives, meetings and events. In consultation with the Associate Vice President of Government and Community Relations and members of the President's Cabinet, work to create opportunities and advise the President on an internal and external strategy to engage with tribal leaders to build and advance relationships. Regulatory compliance and records management: Provide strategic direction and management of NAGPRA/CALNAGPRA compliance timelines, reports and communications with the California Native American Heritage Commission. Research, summarize, and analyze information, compile data to prepare special and recurring reports containing specialized or sensitive information following general direction, and select relevant information from a variety of sources. Outreach: Collaborate with various internal and external entities, including but not limited to, the Assistant Vice President for Admission and Student Recruitment, CSUSB Elder in Residence and Director of First People Center, and the Office of Strategic Communication. Develop and implement programs and policies focused on educating tribal communities statewide on the advantages and expectations associated with baccalaureate degree attainment. Responsible for providing overall opportunities and programs that would increase native student enrollment, helping to navigate those internal bureaucracies that have historically inhibited greater matriculation to CSUSB. Develop and implement events, conferences, or meetings under general guidance of the Office of the President, that advance tribal cultural/educational opportunities so as to build greater relationships with tribal nations. Develop consistent communication tools (i.e. newsletters) that keep tribal leadership current on the events and activities of the university. Provide counsel and support to the San Manuel Student Union (SMSU) for CSUSB's annual hosting of the San Manuel Pow Wow. Provide advocacy support in collaboration with Tribal Colleges and Universities at the federal level. Other job related duties as assigned. Minimum Qualifications: Required Education and Experience Bachelor's degree 5-8 years of professional and supervisory experience. Required Qualifications Knowledge of NAGPRA and CalNAGPRA federal and state legislation and compliance implementation requirements. Knowledge of administrative, personnel, and fiscal management principles. Knowledge of standard office policies and procedures. Knowledge and skill using personal computers and business office software packages such as Microsoft Office (Word, Excel, Power Point). Attention to detail. Skill in English composition, grammar, spelling, and punctuation. Preferred Qualifications Master's degree from an accredited higher education institution in a field appropriate to area of assignment. A minimum of five (5) years of demonstrated experience working collaboratively on higher education issues with First People, Native American organizations and students through diplomacy and building bridges with tribal consultation. In addition, experience in outreach and enrollment initiatives promoting First People, Native American university attendance and degree completion. Previous experience in design and implementing a plan to build connections and partnerships between university and tribal nations and communities. Ability to work effectively with tribal education departments. Must be able to work both independently and as a part of a team to handle multiple tasks and responsibilities simultaneously. High level of attention to detail. Excellent communication (written and oral), customer service, problem solving, and decision-making skills. Excellent interpersonal skills and ability to create personal relationships on all levels. Strong organizational skills with "hands on" attitude, including the ability to prioritize and manage multiple events, projects, and activities at the same time. Experience coordinating events and meetings. Experience working with a wide range of government constituents and national tribal organizations. Ability to communicate in a tribal language. Experience working within a large institution. Ability to have active relationships with regional tribal communities. Comprehensive knowledge and understanding of Tribal history and Sovereignty. Knowledge of Federally Recognized Tribes, Non-Federally Recognized Tribes and California Recognized Tribes. Knowledge of Native American Tribal protocols, cultures, histories, sovereignty, and governments relations, particularly for California Native Nations. Compensation and Benefits: Anticipated Hiring Range: $8,333 - $10,417 per month Classification Salary Range: $4583 - $14,713 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-Will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. First considerations will be given to candidates who apply by Monday, March 19, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu . Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Feb 19 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State University (CSU) Bakersfield
9001 Stockdale Highway, Bakersfield, CA 93311, USA
CLASSIFICATION TITLE: Administrator III UNION CODE: M80 FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $13,334 - $16,667 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $6,563- $21,066 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. SPECIAL INSTRUCTIONS TO APPLICANT: The position will remain open until filled. POSITION PURPOSE: The Head Coach, Women’s Basketball will provide a clear vision for the program that is consistent with the traditions and mission of the University and the Athletic Department. Under the administrative direction of the Director of Athletics or his/her designee, the Head Coach, Women’s Basketball will support and enhance the mission of the University Athletic Department. The incumbent will be responsible for the overall management and administration of the CSUB Women’s Basketball Program, implementation of and compliance with the budget of the program, and the recruiting, training, supervision, evaluation, and performance of student-athletes and coaching staff. The incumbent shall also have responsibility for the scheduling of contests and opponents, but the Director of Athletics or his/her designee retains the final approval regarding the program’s schedule of contest and opponents. DUTIES & RESPONSIBILITIES: Women’s Basketball Program Administration Responsible for the management and administration of the CSUB intercollegiate women’s basketball program that completes regularly for the Big West Conference. Represent the program internally and externally with entities including, but not limited to faculty and staff, admissions, friends and family of women’s basketball, fans, donors, and the Bakersfield community. Improve and set goals for the women’s basketball program. Develop new ideas within the framework and philosophies of the department. Provide an atmosphere for positive learning, be well informed on lates trends, techniques, and strategies. Organize, supervise, coordinate, and employ sound coaching techniques and practices. Teach and develop sport specific skills and coaching strategies that enhance the athletic performance of student-athletes in practice and competition. Support the conditioning and training of student-athletes in conjunction with the strength/weight staff, the athletic training staff and team physicians. Emphasize academic success and retention to enhance graduation rates and the academic progress rate (APR). Be reasonably available to, and work professionally with, the media as well as cooperatively with the University and Department staff members. Responsible for effective allocation of athletic scholarships to student-athletes within NCAA rules and parameters established by the Department of Athletics. Program Budget Develop and administer program budget, preparing data and reports, as necessary. Manage program budget, travel, and equipment logistics with department administration. Remain within budget allocation. Assist in revenue generation and fund-raising activities. Compliance Organize, manage, and direct the women’s basketball program effectively by advocating for and complying with all applicable university, National Collegiate Athletic Association (NCAA) and Big West Conference rules. Abide and comply with the constitution, bylaws, rules, and interpretation of the NCAA. Ensure that public statements remain complimentary regarding the athletics program and the University. Personnel Management Recruit quality student-athletes in compliance with the institution's recruitment policy, and develop and enforce discipline through written team rules, Department of Athletics' code of conduct and university rules, policies and standards. Identify, evaluate, and recruit academically qualified student-athletes and monitor their academic progress. Recruit, supervise, develop and evaluate Assistant Coaches, ensuring that the program is operated in compliance with NCAA, Conference and University rules. Promote student-athletes’ personal development, high academic achievement and full participation in all aspects of university life. Prioritize student-athletes’ academic and general welfare. Schedule “Guarantee Games” Develop a competitive schedule and adhere to university and departmental practices relating to expenditures. Schedule “Guarantee Games” each playing year of the contract. (Guarantee Games refer to games in which CSUB is entitled to a defined sum of money based on written agreement entered with another university before the game.) Ensure that the Head Coach and Athletics Director or his/her designee mutually agree upon the amount of money to be collected each year from “Guarantee Games.” Responsible for distributing excess funds from “Guarantee Games” to the Women’s Basketball program in compliance with applicable laws and procedures. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Bachelor's degree from an institution of higher education which is accredited by one of the six US regional accrediting associations or by an equivalent international institution of higher education. Minimum of four (4) years’ experience coaching Women’s Basketball at the NCAA or professional level. LICENSES - Possession of a valid driver’s license or the ability to obtain by date of hire. Must pass the annual NCAA recruiting examination. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Ability to travel and work on weekends, especially during the basketball season. Ability to perform all duties with integrity and professionalism, on and off the court. Ability to achieve team performance and success within the conference, regionally and nationally. Ability to identify and recruit quality student-athletes, along with a strong desire to teach, coach and mentor a group of diverse young women. Thorough knowledge of and commitment to the enforcement of NCAA rules and regulations. Ability to act as a mentor and exercise leadership, especially for female student-athletes . Demonstrated ability to support ongoing improvement through courageous, resilient, and catalytic leadership . Lead varying initiatives through a collaborative, service - oriented and communicative approach. Ability to support the department’s commitment to gender equity and ethnic diversity. Ability to oversee academic status and enhancement of NCAA academic progress rates and federal graduation rates. Ability to effectively communicate with the media. Ability to demonstrate a coaching philosophy that aligns with the mission, vision and values of CSUB and the Athletic Department. Ability to generate philanthropic funds to support the basketball program. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills: ability to effectively communicate information in a clear and understandable manner. Thorough knowledge of English grammar, spelling, and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Master’s degree. Experience coaching women’s collegiate basketball at the NCAA Division I level. Previous head coaching experience. Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: LIGHT WORK - involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds. ENVIRONMENTAL FACTORS: N/A SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: General: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. CONFLICT OF INTEREST: A “designated position” in the CSU’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 28, 2024
CLASSIFICATION TITLE: Administrator III UNION CODE: M80 FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $13,334 - $16,667 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $6,563- $21,066 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. SPECIAL INSTRUCTIONS TO APPLICANT: The position will remain open until filled. POSITION PURPOSE: The Head Coach, Women’s Basketball will provide a clear vision for the program that is consistent with the traditions and mission of the University and the Athletic Department. Under the administrative direction of the Director of Athletics or his/her designee, the Head Coach, Women’s Basketball will support and enhance the mission of the University Athletic Department. The incumbent will be responsible for the overall management and administration of the CSUB Women’s Basketball Program, implementation of and compliance with the budget of the program, and the recruiting, training, supervision, evaluation, and performance of student-athletes and coaching staff. The incumbent shall also have responsibility for the scheduling of contests and opponents, but the Director of Athletics or his/her designee retains the final approval regarding the program’s schedule of contest and opponents. DUTIES & RESPONSIBILITIES: Women’s Basketball Program Administration Responsible for the management and administration of the CSUB intercollegiate women’s basketball program that completes regularly for the Big West Conference. Represent the program internally and externally with entities including, but not limited to faculty and staff, admissions, friends and family of women’s basketball, fans, donors, and the Bakersfield community. Improve and set goals for the women’s basketball program. Develop new ideas within the framework and philosophies of the department. Provide an atmosphere for positive learning, be well informed on lates trends, techniques, and strategies. Organize, supervise, coordinate, and employ sound coaching techniques and practices. Teach and develop sport specific skills and coaching strategies that enhance the athletic performance of student-athletes in practice and competition. Support the conditioning and training of student-athletes in conjunction with the strength/weight staff, the athletic training staff and team physicians. Emphasize academic success and retention to enhance graduation rates and the academic progress rate (APR). Be reasonably available to, and work professionally with, the media as well as cooperatively with the University and Department staff members. Responsible for effective allocation of athletic scholarships to student-athletes within NCAA rules and parameters established by the Department of Athletics. Program Budget Develop and administer program budget, preparing data and reports, as necessary. Manage program budget, travel, and equipment logistics with department administration. Remain within budget allocation. Assist in revenue generation and fund-raising activities. Compliance Organize, manage, and direct the women’s basketball program effectively by advocating for and complying with all applicable university, National Collegiate Athletic Association (NCAA) and Big West Conference rules. Abide and comply with the constitution, bylaws, rules, and interpretation of the NCAA. Ensure that public statements remain complimentary regarding the athletics program and the University. Personnel Management Recruit quality student-athletes in compliance with the institution's recruitment policy, and develop and enforce discipline through written team rules, Department of Athletics' code of conduct and university rules, policies and standards. Identify, evaluate, and recruit academically qualified student-athletes and monitor their academic progress. Recruit, supervise, develop and evaluate Assistant Coaches, ensuring that the program is operated in compliance with NCAA, Conference and University rules. Promote student-athletes’ personal development, high academic achievement and full participation in all aspects of university life. Prioritize student-athletes’ academic and general welfare. Schedule “Guarantee Games” Develop a competitive schedule and adhere to university and departmental practices relating to expenditures. Schedule “Guarantee Games” each playing year of the contract. (Guarantee Games refer to games in which CSUB is entitled to a defined sum of money based on written agreement entered with another university before the game.) Ensure that the Head Coach and Athletics Director or his/her designee mutually agree upon the amount of money to be collected each year from “Guarantee Games.” Responsible for distributing excess funds from “Guarantee Games” to the Women’s Basketball program in compliance with applicable laws and procedures. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Bachelor's degree from an institution of higher education which is accredited by one of the six US regional accrediting associations or by an equivalent international institution of higher education. Minimum of four (4) years’ experience coaching Women’s Basketball at the NCAA or professional level. LICENSES - Possession of a valid driver’s license or the ability to obtain by date of hire. Must pass the annual NCAA recruiting examination. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Ability to travel and work on weekends, especially during the basketball season. Ability to perform all duties with integrity and professionalism, on and off the court. Ability to achieve team performance and success within the conference, regionally and nationally. Ability to identify and recruit quality student-athletes, along with a strong desire to teach, coach and mentor a group of diverse young women. Thorough knowledge of and commitment to the enforcement of NCAA rules and regulations. Ability to act as a mentor and exercise leadership, especially for female student-athletes . Demonstrated ability to support ongoing improvement through courageous, resilient, and catalytic leadership . Lead varying initiatives through a collaborative, service - oriented and communicative approach. Ability to support the department’s commitment to gender equity and ethnic diversity. Ability to oversee academic status and enhancement of NCAA academic progress rates and federal graduation rates. Ability to effectively communicate with the media. Ability to demonstrate a coaching philosophy that aligns with the mission, vision and values of CSUB and the Athletic Department. Ability to generate philanthropic funds to support the basketball program. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills: ability to effectively communicate information in a clear and understandable manner. Thorough knowledge of English grammar, spelling, and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Master’s degree. Experience coaching women’s collegiate basketball at the NCAA Division I level. Previous head coaching experience. Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: LIGHT WORK - involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds. ENVIRONMENTAL FACTORS: N/A SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: General: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017. CONFLICT OF INTEREST: A “designated position” in the CSU’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
About The University Corporation The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life. https://www.csun.edu/tuc Duties and Responsibilities: Under the supervision of the Director of TRIO programs, the Advising Coordinator will provide academic, career and personal advisement to participants of the Upward Bound Program in order to prepare participants for enrollment in a postsecondary institution. Assist in the identification and recruitment of project participants (i.e., recruitment, screening, selection, and retention). In collaboration with the Director of TRIO programs and Assistant Director of TRIO programs will assist with the planning, coordination, and implementation of Saturday Academy, Summer Residential Program, and cultural and academic components. Administer assessment tools for participants, interpret results, develop an individualized Educational Plan (IEP) and monitor the academic performance and progress of each participant. Coordinate educational and cultural enrichment activities for participants. Qualifications: Planning and Implementation: •Coordinate and provide academic, career and personal advisement to high school participants in the Upward Bound project and disseminate specific information on educational and career opportunities. •Assist in the identification, recruitment, screening, selection, and retention of eligible program participants. •Plan, coordinate, and implement college tours, cultural and/or career enrichment activities for project participants. •Assist in the planning, coordination, and development of instructional curriculum and educational activities for project participants, including Saturday Academy and a 6-week summer enrichment/residential program. •Develop and teach career development, life skills, study skills, financial aid, financial literacy, leadership, and college admission and preparation workshops. •Coordinate services to support participant’s academic success (i.e., tutoring services). •Advise project participants on financial aid, financial literacy, and college admission requirements. •Refer participants to appropriate community/social agencies for service. •Provide information on required exams for college entrance (i.e., PSAT, SAT, ACT) and assist with coordinating college entrance prep course. •Work closely with Student Outreach and Recruitment (SOAR) and other departments on campus (i.e., Educational Opportunity Program, Talent Search, Student Support Services, Admissions, Financial Aid, Housing, Career Services, and Academic Departments) to implement programs services for project participants. •Develop and maintain accurate and complete participant records of project participants in secondary school, which includes records reflecting the enrollment of participants through college graduation. •Collect data to measure and review the project participants’ academic growth, which includes participation and attendance in project activities and services, academic courses completed, and high school competency test requirements. Supervision/Personnel: •Assist in the recruitment, selection, training, monitoring, and evaluate performance of academic year and summer program staff: tutor mentors and residential advisor staff. •Train and assist student assistants/tutoring staff with learning skills diagnosis, remediation and academic advising of participants. •Distribute necessary progress reports and evaluations to high school registrars and staff. •Will oversee tutoring sessions. Informational/Instructional Services: •Effectively communicate and maintain cooperative working relationships with school personnel, parents, and community agencies regarding program services and activities. •Visit community and social service agencies to inform them of the availability of Upward Bound services and facilitate discussion/presentations on planning for college admission and financial aid. •Assist in developing and creating flyers, program publications, and literature in English and Spanish for parents intended to assist them in working effectively with students. •With input from program staff and school personnel, assist in designing a comprehensive instructional curriculum that provides support necessary to facilitate the educational pursuits of program participants Other: •Attend University of California and California State University Counselor Conferences. •Attend training sessions pertaining to federal financial aid and financial literacy. •Attend professional development conference, workshops, and meetings. •Other duties as assigned. Qualifications: Equivalent to graduation from a four-year college or university in one of the behavior sciences, counseling, education, psychology, or a related field. Master’s degree preferred. Two years working with middle school, secondary, or postsecondary students. Demonstrate sensitivity to the needs and characteristics of low income, first generation, disadvantaged, and minority students. Experience in administering assessments and interpreting results preferred. Bilingual (Spanish) capabilities highly desired. Knowledge, Specialized Skills, and Abilities: • Knowledge of higher education institutions, general university policies, and practices and opportunities for underrepresented students (i.e., low-income and first generation). •Demonstrated experience in planning and coordinating programs. •Experience working with secondary school personnel (i.e., counselors, teachers, and principals). •Experience in supervising staff. •Ability to interpret academic records of students to make appropriate recommendations regarding student’s curriculum. •Experience in using office computer systems at a level appropriate to the job duties. •Experience in public speaking to large and small groups of parents and students. •Must have demonstrated written and oral communication skills. •Must be able to work independently and take initiative. •Demonstrated sensitivity to the needs and characteristics of low income, first generation, disadvantaged, and minority participants. •Ability to maintain detailed records. •Ability in developing and coordinating tutoring and counseling activities for both parents and students. •Ability to work some weekends and evenings, live on campus during the six (6) week summer program, and attend overnight field trips. •Operate standard office machines, computers, and software such as Microsoft Word and Excel. Preferred Skills, Knowledge, Abilities and competencies: •Experience in Federal TRIO or GEAR Up programs. •Knowledge of CSU/UC Freshman admission requirements. •Ability to communicate in Spanish (preferred). •Experience in overcoming educational barriers similar to those confronting project participants. Pay, Benefits, & Work Schedule This position is employed through The University Corporation (TUC). The anticipated hiring range: $23.46/ hour - $33.18 / hour Full Pay range: $23.46/ hour - $33.18 / hour Time Base: Full-time Benefits: Medical, Dental, and Vision General Information THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT BACKGROUND INVESTIGATION AND LIVE SCAN. How to Apply Please complete the online application/resume upload submission process to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process. Application Screening begins Wednesday, April 24 th and will continue until the position is filled. To be considered in the initial review, applications must be submitted before the date listed above. Application submissions received after the application screening date will be reviewed at the discretion of the University. For more detailed information on the application and hiring process, please view the link below: http://www-admn.csun.edu/ohrs/employment/ Equal Employment Opportunity The University Corporation is an Equal Opportunity Employer and prohibits discrimination based on race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077. Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 10, 2024
About The University Corporation The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life. https://www.csun.edu/tuc Duties and Responsibilities: Under the supervision of the Director of TRIO programs, the Advising Coordinator will provide academic, career and personal advisement to participants of the Upward Bound Program in order to prepare participants for enrollment in a postsecondary institution. Assist in the identification and recruitment of project participants (i.e., recruitment, screening, selection, and retention). In collaboration with the Director of TRIO programs and Assistant Director of TRIO programs will assist with the planning, coordination, and implementation of Saturday Academy, Summer Residential Program, and cultural and academic components. Administer assessment tools for participants, interpret results, develop an individualized Educational Plan (IEP) and monitor the academic performance and progress of each participant. Coordinate educational and cultural enrichment activities for participants. Qualifications: Planning and Implementation: •Coordinate and provide academic, career and personal advisement to high school participants in the Upward Bound project and disseminate specific information on educational and career opportunities. •Assist in the identification, recruitment, screening, selection, and retention of eligible program participants. •Plan, coordinate, and implement college tours, cultural and/or career enrichment activities for project participants. •Assist in the planning, coordination, and development of instructional curriculum and educational activities for project participants, including Saturday Academy and a 6-week summer enrichment/residential program. •Develop and teach career development, life skills, study skills, financial aid, financial literacy, leadership, and college admission and preparation workshops. •Coordinate services to support participant’s academic success (i.e., tutoring services). •Advise project participants on financial aid, financial literacy, and college admission requirements. •Refer participants to appropriate community/social agencies for service. •Provide information on required exams for college entrance (i.e., PSAT, SAT, ACT) and assist with coordinating college entrance prep course. •Work closely with Student Outreach and Recruitment (SOAR) and other departments on campus (i.e., Educational Opportunity Program, Talent Search, Student Support Services, Admissions, Financial Aid, Housing, Career Services, and Academic Departments) to implement programs services for project participants. •Develop and maintain accurate and complete participant records of project participants in secondary school, which includes records reflecting the enrollment of participants through college graduation. •Collect data to measure and review the project participants’ academic growth, which includes participation and attendance in project activities and services, academic courses completed, and high school competency test requirements. Supervision/Personnel: •Assist in the recruitment, selection, training, monitoring, and evaluate performance of academic year and summer program staff: tutor mentors and residential advisor staff. •Train and assist student assistants/tutoring staff with learning skills diagnosis, remediation and academic advising of participants. •Distribute necessary progress reports and evaluations to high school registrars and staff. •Will oversee tutoring sessions. Informational/Instructional Services: •Effectively communicate and maintain cooperative working relationships with school personnel, parents, and community agencies regarding program services and activities. •Visit community and social service agencies to inform them of the availability of Upward Bound services and facilitate discussion/presentations on planning for college admission and financial aid. •Assist in developing and creating flyers, program publications, and literature in English and Spanish for parents intended to assist them in working effectively with students. •With input from program staff and school personnel, assist in designing a comprehensive instructional curriculum that provides support necessary to facilitate the educational pursuits of program participants Other: •Attend University of California and California State University Counselor Conferences. •Attend training sessions pertaining to federal financial aid and financial literacy. •Attend professional development conference, workshops, and meetings. •Other duties as assigned. Qualifications: Equivalent to graduation from a four-year college or university in one of the behavior sciences, counseling, education, psychology, or a related field. Master’s degree preferred. Two years working with middle school, secondary, or postsecondary students. Demonstrate sensitivity to the needs and characteristics of low income, first generation, disadvantaged, and minority students. Experience in administering assessments and interpreting results preferred. Bilingual (Spanish) capabilities highly desired. Knowledge, Specialized Skills, and Abilities: • Knowledge of higher education institutions, general university policies, and practices and opportunities for underrepresented students (i.e., low-income and first generation). •Demonstrated experience in planning and coordinating programs. •Experience working with secondary school personnel (i.e., counselors, teachers, and principals). •Experience in supervising staff. •Ability to interpret academic records of students to make appropriate recommendations regarding student’s curriculum. •Experience in using office computer systems at a level appropriate to the job duties. •Experience in public speaking to large and small groups of parents and students. •Must have demonstrated written and oral communication skills. •Must be able to work independently and take initiative. •Demonstrated sensitivity to the needs and characteristics of low income, first generation, disadvantaged, and minority participants. •Ability to maintain detailed records. •Ability in developing and coordinating tutoring and counseling activities for both parents and students. •Ability to work some weekends and evenings, live on campus during the six (6) week summer program, and attend overnight field trips. •Operate standard office machines, computers, and software such as Microsoft Word and Excel. Preferred Skills, Knowledge, Abilities and competencies: •Experience in Federal TRIO or GEAR Up programs. •Knowledge of CSU/UC Freshman admission requirements. •Ability to communicate in Spanish (preferred). •Experience in overcoming educational barriers similar to those confronting project participants. Pay, Benefits, & Work Schedule This position is employed through The University Corporation (TUC). The anticipated hiring range: $23.46/ hour - $33.18 / hour Full Pay range: $23.46/ hour - $33.18 / hour Time Base: Full-time Benefits: Medical, Dental, and Vision General Information THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT BACKGROUND INVESTIGATION AND LIVE SCAN. How to Apply Please complete the online application/resume upload submission process to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process. Application Screening begins Wednesday, April 24 th and will continue until the position is filled. To be considered in the initial review, applications must be submitted before the date listed above. Application submissions received after the application screening date will be reviewed at the discretion of the University. For more detailed information on the application and hiring process, please view the link below: http://www-admn.csun.edu/ohrs/employment/ Equal Employment Opportunity The University Corporation is an Equal Opportunity Employer and prohibits discrimination based on race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077. Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Returning Titan Engagement Specialist Classification Student Services Professional III AutoReqId 535334 Department Undeclared and Academic Advising Sub-Division Student Success Salary Range Classification Range $5,025 - $7,159 per month (Hiring range depending on qualifications, not anticipated to exceed $5,025 - $5,558 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Undeclared and Academic Advising Center provides academic counseling to matriculated students with respect to the General Education Program and the policies/procedures associated with that program. The Academic Advising Center is the academic home department for undeclared students, providing services normally given through the student's declared major department. Additionally, the center provides programs and services to assist students in the selection of a major. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. We are seeking an exceptional individual to join our Academic Advising community as the Returning Titan Engagement Specialist, focusing on outreach, engagement, enrollment, and advisement of former California State University and (Cal State Fullerton) (CSUF) students who are interested in returning to the university and completing their undergraduate degree. Our Academic Advising mission is to work in a collaborative partnership with students, a shared responsibility, where the advisor and student are equally invested in the educational process and holistic development of the student with diverse assets, needs, and backgrounds. Reporting to the Director of Academic Advising, Operations and Innovation, the Returning Titan Engagement Specialist plays a crucial role in supporting and guiding students who are returning to Cal State Fullerton after an interruption in their education. This position requires a unique blend of student engagement expertise, academic advising skills, and a deep understanding of the challenges faced by returning students. The Returning Titan Engagement Specialist manages outreach efforts and provides personalized advising, resources, and support services to help former CSUF students experience a seamless transition back to the university and navigate their academic journeys successfully. This position supports returning CSUF students who stopped out and other former CSUF undergraduate students who had an interruption in their CSUF academic career. They track and analyzes data related to student enrollment and retention and maintain working relationships with the Office of Admissions, Extension Programs and International Programs to identify and address barriers for returning student enrollment. Other duties as assigned. Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Demonstrated ability or experiences to establish and maintain effective and collaborative working relationships with students and employees at all levels throughout the institution. Experience with data analytics and technology tools as they relate to planning and data-driven program development and assessment. Knowledge of the unique challenges and experiences faced by returning students in higher education. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Advertised: Apr 04 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time:
Apr 05, 2024
Job Title Returning Titan Engagement Specialist Classification Student Services Professional III AutoReqId 535334 Department Undeclared and Academic Advising Sub-Division Student Success Salary Range Classification Range $5,025 - $7,159 per month (Hiring range depending on qualifications, not anticipated to exceed $5,025 - $5,558 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Undeclared and Academic Advising Center provides academic counseling to matriculated students with respect to the General Education Program and the policies/procedures associated with that program. The Academic Advising Center is the academic home department for undeclared students, providing services normally given through the student's declared major department. Additionally, the center provides programs and services to assist students in the selection of a major. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. We are seeking an exceptional individual to join our Academic Advising community as the Returning Titan Engagement Specialist, focusing on outreach, engagement, enrollment, and advisement of former California State University and (Cal State Fullerton) (CSUF) students who are interested in returning to the university and completing their undergraduate degree. Our Academic Advising mission is to work in a collaborative partnership with students, a shared responsibility, where the advisor and student are equally invested in the educational process and holistic development of the student with diverse assets, needs, and backgrounds. Reporting to the Director of Academic Advising, Operations and Innovation, the Returning Titan Engagement Specialist plays a crucial role in supporting and guiding students who are returning to Cal State Fullerton after an interruption in their education. This position requires a unique blend of student engagement expertise, academic advising skills, and a deep understanding of the challenges faced by returning students. The Returning Titan Engagement Specialist manages outreach efforts and provides personalized advising, resources, and support services to help former CSUF students experience a seamless transition back to the university and navigate their academic journeys successfully. This position supports returning CSUF students who stopped out and other former CSUF undergraduate students who had an interruption in their CSUF academic career. They track and analyzes data related to student enrollment and retention and maintain working relationships with the Office of Admissions, Extension Programs and International Programs to identify and address barriers for returning student enrollment. Other duties as assigned. Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Demonstrated ability or experiences to establish and maintain effective and collaborative working relationships with students and employees at all levels throughout the institution. Experience with data analytics and technology tools as they relate to planning and data-driven program development and assessment. Knowledge of the unique challenges and experiences faced by returning students in higher education. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Advertised: Apr 04 2024 Pacific Daylight Time Applications close: May 02 2024 Pacific Daylight Time Closing Date/Time: