State of Missouri
Jefferson City, Missouri, United States
Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Why you’ll love this position: This position is a Client Support Technician providing onsite and remote support dedicated to VIP customers including the Governor’s Office and high-level agency leaders across the State. Customer Service is key to your job duties including responding to customer technical service requests, troubleshooting technical issues, and reporting the resolution of these issues back to management. The primary focus is on understanding the issues to be resolved and solving disruptions/problems within the defined scope of our standards and protocols. This position will be part of a dynamic team tasked with improving CES customer service and standardizing processes. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. Hardware support. Software/application support. Hardware deployment. Inventory. Help desk tickets (including prioritizing requests and handling urgent requests promptly). Working with other ITSD teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems. Ability to understand client's needs and technical requirements, and implement solutions. Ability to identify and resolve various software issues. Ability to respond to changing schedules and priorities. Ability to collaborate with co-workers and other professionals. Exceptional customer service skills and documentation skills. Knowledge/experience in the desktop support area. Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN, and Bitlocker. Ability to work well independently and as part of a team. Adequate typing skills. Ability to travel, operate a motor vehicle, and maintain a valid driver's license. Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 04, 2024
Full Time
Job Location: The office for this position is located at the Harry S Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101. Why you’ll love this position: This position is a Client Support Technician providing onsite and remote support dedicated to VIP customers including the Governor’s Office and high-level agency leaders across the State. Customer Service is key to your job duties including responding to customer technical service requests, troubleshooting technical issues, and reporting the resolution of these issues back to management. The primary focus is on understanding the issues to be resolved and solving disruptions/problems within the defined scope of our standards and protocols. This position will be part of a dynamic team tasked with improving CES customer service and standardizing processes. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. Hardware support. Software/application support. Hardware deployment. Inventory. Help desk tickets (including prioritizing requests and handling urgent requests promptly). Working with other ITSD teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems. Ability to understand client's needs and technical requirements, and implement solutions. Ability to identify and resolve various software issues. Ability to respond to changing schedules and priorities. Ability to collaborate with co-workers and other professionals. Exceptional customer service skills and documentation skills. Knowledge/experience in the desktop support area. Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN, and Bitlocker. Ability to work well independently and as part of a team. Adequate typing skills. Ability to travel, operate a motor vehicle, and maintain a valid driver's license. Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Job Location: The office for this position is located at DMH RRO, 105 Fairgrounds Road, Rolla, Mo 65401. Why you’ll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports the Department of Mental Health; however, you may provide support for any of our consolidated agencies in and around the Rolla area. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in the DMH Rolla Regional Office in Rolla, and travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support Software/application support Hardware deployment Inventory Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner) Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems Ability to understand client's needs and technical requirements and implement solutions Ability to identify and resolve various software issues Ability to respond to changing schedules and priorities Ability to collaborate with co-workers and other professionals Exceptional customer service skills and documentation skills Knowledge/experience in the desktop support area Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker Ability to work well independently and as part of the team Adequate typing skills Ability to travel, operate a motor vehicle, and maintain a valid driver's license Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 04, 2024
Full Time
Job Location: The office for this position is located at DMH RRO, 105 Fairgrounds Road, Rolla, Mo 65401. Why you’ll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports the Department of Mental Health; however, you may provide support for any of our consolidated agencies in and around the Rolla area. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in the DMH Rolla Regional Office in Rolla, and travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support Software/application support Hardware deployment Inventory Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner) Working with other ITSD functional teams. Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person. Knowledge of supported operating systems Ability to understand client's needs and technical requirements and implement solutions Ability to identify and resolve various software issues Ability to respond to changing schedules and priorities Ability to collaborate with co-workers and other professionals Exceptional customer service skills and documentation skills Knowledge/experience in the desktop support area Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker Ability to work well independently and as part of the team Adequate typing skills Ability to travel, operate a motor vehicle, and maintain a valid driver's license Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
St. Charles, Missouri, United States
Job Location: The office for this position is located at 3737 Harry S Truman Blvd. St Charles 63301. Why you’ll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports the Department of Social Services; however, you may provide support for any of our consolidated agencies in and around the St. Charles area. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in the 3737 Harry S Truman State Office Building in St. Charles, and travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support Software/application support Hardware deployment, inventory Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner) Working with other ITSD functional teams Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person Knowledge of supported operating systems Ability to understand clients’ needs and technical requirements and implement solutions Ability to identify and resolve various software issues Ability to respond to changing schedules and priorities Ability to collaborate with co-workers and other professionals Exceptional customer service skills and documentation skills Knowledge/experience in the desktop support area Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker Ability to work well independently and as part of the team Adequate typing skills Ability to travel, operate a motor vehicle, and maintain a valid driver's license Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 04, 2024
Full Time
Job Location: The office for this position is located at 3737 Harry S Truman Blvd. St Charles 63301. Why you’ll love this position: If you like to tackle new challenges this may be the role for you! This is a Client Support Technician position that primarily supports the Department of Social Services; however, you may provide support for any of our consolidated agencies in and around the St. Charles area. This position is accountable for providing technical support for issues escalated from our call center. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus is to understand the issues to be resolved and to solve disruptions/problems within the defined scope of Client Engagement Services (CES) standards and protocols. Escalates calls/tickets to a higher level of support within given time guidelines. This position will be housed in the 3737 Harry S Truman State Office Building in St. Charles, and travel will be required to other State offices supported in the area. This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Client Engagement Services (CES). ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam. This position with OA/ITSD is responsible for providing professional and technical support to clients. Essential duties include: Hardware support Software/application support Hardware deployment, inventory Help desk tickets (including prioritizing requests and handling urgent requests in a timely manner) Working with other ITSD functional teams Must be able to effectively communicate with customers, peers, vendors, and management by phone, email, and in person Knowledge of supported operating systems Ability to understand clients’ needs and technical requirements and implement solutions Ability to identify and resolve various software issues Ability to respond to changing schedules and priorities Ability to collaborate with co-workers and other professionals Exceptional customer service skills and documentation skills Knowledge/experience in the desktop support area Experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and Bitlocker Ability to work well independently and as part of the team Adequate typing skills Ability to travel, operate a motor vehicle, and maintain a valid driver's license Typical qualifications: Associate's degree and 0-3 years of information technology support experience. (Substitutions may be allowed.) Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The classification for this position is Client Support Technician ; click for more information. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
The Technical Support Technician is responsible for performing customer service and entry level technical support for users for IT functions within a department or division. support involves computer systems administration and support tasks, including customer communications, documenting, inventorying, testing, maintaining, basic troubleshooting, triage, repair and support of PC hardware, software, operating systems, software applications, peripherals and mobile devices. Apply By: Continuous Division: Sheriff Support Services Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: ******* HIRING RANGE $48,984.00 - $56,846.40 ******* Compensation is based upon relevant experience, skills and education. ******* TOP SALARY: $73,528.00 ******* Achieved through merit and time in position. Apply by May 30, 2024 Performs a variety of computer maintenance and support tasks, including receiving and documenting incoming support calls, inventorying, basic troubleshooting of PC hardware, software, operating systems, software applications, peripherals and mobile phones. Exercises judgment and decision making in the diagnosis and resolution of basic computer hardware and software problems. Follows established processes and procedures. Provides input for process optimization. Receipting, pulling orders, staging orders, processing delivery receipts, scanning, performing end-of-day processing and performing cycle counts. Other duties and responsibilities as assigned. **The starting/hiring annual salary for this position is $48,984.00 ($23.55/hr) with a top salary of $73,528.00 ($35.35/hr) after merit and time in grade based pay increases.**** THIS IS NOT A REMOTE POSITION Current Minimum Qualifications: Education: Associate’s Degree Recommended Equivalency: Certifications: a combination of (2) Technical Certifications related to the job function to include, but not limited to -- CompTIA A+ Security+ Network+ HDI Support Center Information Technology Infrastructure Library Google IT Support Professional Certificate Military Technical Training or equivalent experience OR Technical Certificate (see examples above) 9 months of IT experience in a similar or higher complexity position Education: Associate's Degree Experience: Work Experience: Minimum one year Certifications: Languages: Category: Information Technology Services
Apr 25, 2024
Full Time
The Technical Support Technician is responsible for performing customer service and entry level technical support for users for IT functions within a department or division. support involves computer systems administration and support tasks, including customer communications, documenting, inventorying, testing, maintaining, basic troubleshooting, triage, repair and support of PC hardware, software, operating systems, software applications, peripherals and mobile devices. Apply By: Continuous Division: Sheriff Support Services Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: ******* HIRING RANGE $48,984.00 - $56,846.40 ******* Compensation is based upon relevant experience, skills and education. ******* TOP SALARY: $73,528.00 ******* Achieved through merit and time in position. Apply by May 30, 2024 Performs a variety of computer maintenance and support tasks, including receiving and documenting incoming support calls, inventorying, basic troubleshooting of PC hardware, software, operating systems, software applications, peripherals and mobile phones. Exercises judgment and decision making in the diagnosis and resolution of basic computer hardware and software problems. Follows established processes and procedures. Provides input for process optimization. Receipting, pulling orders, staging orders, processing delivery receipts, scanning, performing end-of-day processing and performing cycle counts. Other duties and responsibilities as assigned. **The starting/hiring annual salary for this position is $48,984.00 ($23.55/hr) with a top salary of $73,528.00 ($35.35/hr) after merit and time in grade based pay increases.**** THIS IS NOT A REMOTE POSITION Current Minimum Qualifications: Education: Associate’s Degree Recommended Equivalency: Certifications: a combination of (2) Technical Certifications related to the job function to include, but not limited to -- CompTIA A+ Security+ Network+ HDI Support Center Information Technology Infrastructure Library Google IT Support Professional Certificate Military Technical Training or equivalent experience OR Technical Certificate (see examples above) 9 months of IT experience in a similar or higher complexity position Education: Associate's Degree Experience: Work Experience: Minimum one year Certifications: Languages: Category: Information Technology Services
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under direct supervision of the Associate Director, IT Services, User Support, the Learning Environments Support Technician provides classroom support to faculty and college IT staff. The Support Technician contributes to the construction, maintenance, and support of instructional technology systems, and assists with day-to-day operations of the equipment loan service. The position also contributes to video conferencing, special events, and evening support as needed. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Work hours are Monday-Thursday 1:00pm-10:00pm and Friday 10:00am-4:30pm. During the Summer and Winter breaks, work hours will be Monday-Friday 8:00am-4:30pm. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The mission of the Information Technology Division is to develop the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. IT Services, User Support combines technical expertise, customer service, and proactive problem-solving to enhance the overall technology experience for the SDSU community. This includes help desk operations, desktop services, and designing and maintaining effective learning environments. The IT Division is made up of 184 staff and 28 administrators. For more information regarding the IT Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Key Qualifications Experience in the operation and maintenance of a broad range of audio and video equipment, including distribution and projection systems. Experience with the design, fabrication, and retrofitting of Smart Classroom or classroom audiovisual systems. Experience evaluating and recommending audiovisual equipment for Smart Classroom or classroom systems. Experience providing academic technology support in a higher education setting. Experience preparing diagrams and appropriate documentation (e.g. line drawings, floor plans, parts list, work plans) for Smart Classroom or classroom design and development projects Licenses/Certifications Required California driver’s license. Certification of completion of driver safety training as required by CSU Office of Risk Management must be obtained as soon as possible after hire date. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,334 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,899 - $7,506 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 24, 2024. To receive full consideration, apply by May 23, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: May 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 10, 2024
Position Summary Under direct supervision of the Associate Director, IT Services, User Support, the Learning Environments Support Technician provides classroom support to faculty and college IT staff. The Support Technician contributes to the construction, maintenance, and support of instructional technology systems, and assists with day-to-day operations of the equipment loan service. The position also contributes to video conferencing, special events, and evening support as needed. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Work hours are Monday-Thursday 1:00pm-10:00pm and Friday 10:00am-4:30pm. During the Summer and Winter breaks, work hours will be Monday-Friday 8:00am-4:30pm. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The mission of the Information Technology Division is to develop the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. IT Services, User Support combines technical expertise, customer service, and proactive problem-solving to enhance the overall technology experience for the SDSU community. This includes help desk operations, desktop services, and designing and maintaining effective learning environments. The IT Division is made up of 184 staff and 28 administrators. For more information regarding the IT Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Key Qualifications Experience in the operation and maintenance of a broad range of audio and video equipment, including distribution and projection systems. Experience with the design, fabrication, and retrofitting of Smart Classroom or classroom audiovisual systems. Experience evaluating and recommending audiovisual equipment for Smart Classroom or classroom systems. Experience providing academic technology support in a higher education setting. Experience preparing diagrams and appropriate documentation (e.g. line drawings, floor plans, parts list, work plans) for Smart Classroom or classroom design and development projects Licenses/Certifications Required California driver’s license. Certification of completion of driver safety training as required by CSU Office of Risk Management must be obtained as soon as possible after hire date. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,334 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,899 - $7,506 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 24, 2024. To receive full consideration, apply by May 23, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: May 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
State of Missouri
Jefferson City, Missouri, United States
Location : Office of State Courts Administrator, Jefferson City, MO Why you'll love this position: A position with the Office of State Courts Administrator provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Computer Support Technician position to perform a variety of computer systems administration and support tasks within an assigned region, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating systems, software applications, peripherals, and communication devices for the entire organization. Performs a variety of project tasks and requires good communication skills with the ability to work with users diplomatically and skillfully. Supports court personnel using state and county provided software and hardware, network and local desktops, laptops and printers as well as all peripherals. Works with routers, switches and video conferencing equipment in the court environment in support of the courts network infrastructure Assists in analyzing the needs of users, installing, testing and maintaining software installations in an organization’s computing environment Minimum qualifications: Graduation from an accredited college or university with an Associate’s degree with at least fifteen (15) semester hours in computer science, computer information systems or closely related areas and one year experience in computer information technology systems such as computer programming, systems analysis and design or work with primary responsibility for the configuration of computer hardware and software in a server and/or microcomputer environment. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Preferred qualifications: Physical ability to perform the job include carrying, standing, and lifting computer equipment Possess good interpersonal and customer service skills, and knowledge of troubleshooting and diagnosing technical issues on the phone as well as onsite Knowledge and experience with the following operating systems, and software: Windows XP, Windows 7, Microsoft Office 2010, Apple mobile devices, and a working knowledge of Lotus Notes Working knowledge of computer networking and telecommunications The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits . To review an interactive total compensation calculator, click the following link: Compensation Calculator
May 04, 2024
Full Time
Location : Office of State Courts Administrator, Jefferson City, MO Why you'll love this position: A position with the Office of State Courts Administrator provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Computer Support Technician position to perform a variety of computer systems administration and support tasks within an assigned region, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating systems, software applications, peripherals, and communication devices for the entire organization. Performs a variety of project tasks and requires good communication skills with the ability to work with users diplomatically and skillfully. Supports court personnel using state and county provided software and hardware, network and local desktops, laptops and printers as well as all peripherals. Works with routers, switches and video conferencing equipment in the court environment in support of the courts network infrastructure Assists in analyzing the needs of users, installing, testing and maintaining software installations in an organization’s computing environment Minimum qualifications: Graduation from an accredited college or university with an Associate’s degree with at least fifteen (15) semester hours in computer science, computer information systems or closely related areas and one year experience in computer information technology systems such as computer programming, systems analysis and design or work with primary responsibility for the configuration of computer hardware and software in a server and/or microcomputer environment. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Preferred qualifications: Physical ability to perform the job include carrying, standing, and lifting computer equipment Possess good interpersonal and customer service skills, and knowledge of troubleshooting and diagnosing technical issues on the phone as well as onsite Knowledge and experience with the following operating systems, and software: Windows XP, Windows 7, Microsoft Office 2010, Apple mobile devices, and a working knowledge of Lotus Notes Working knowledge of computer networking and telecommunications The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits . To review an interactive total compensation calculator, click the following link: Compensation Calculator
State of Missouri
Springfield, Missouri, United States
Location : Office of State Courts Administrator, Jefferson City, MO Why you'll love this position: A position with the Office of State Courts Administrator provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Computer Support Technician position to perform a variety of computer systems administration and support tasks within an assigned region, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating systems, software applications, peripherals, and communication devices for the entire organization. Performs a variety of project tasks and requires good communication skills with the ability to work with users diplomatically and skillfully. Supports court personnel using state and county provided software and hardware, network and local desktops, laptops and printers as well as all peripherals. Works with routers, switches and video conferencing equipment in the court environment in support of the courts network infrastructure Assists in analyzing the needs of users, installing, testing and maintaining software installations in an organization’s computing environment Minimum qualifications: Graduation from an accredited college or university with an Associate’s degree with at least fifteen (15) semester hours in computer science, computer information systems or closely related areas and one year experience in computer information technology systems such as computer programming, systems analysis and design or work with primary responsibility for the configuration of computer hardware and software in a server and/or microcomputer environment. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Preferred qualifications: Physical ability to perform the job include carrying, standing, and lifting computer equipment Possess good interpersonal and customer service skills, and knowledge of troubleshooting and diagnosing technical issues on the phone as well as onsite Knowledge and experience with the following operating systems, and software: Windows XP, Windows 7, Microsoft Office 2010, Apple mobile devices, and a working knowledge of Lotus Notes Working knowledge of computer networking and telecommunications The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits . To review an interactive total compensation calculator, click the following link: Compensation Calculator
May 04, 2024
Full Time
Location : Office of State Courts Administrator, Jefferson City, MO Why you'll love this position: A position with the Office of State Courts Administrator provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts. We are recruiting to fill a Computer Support Technician position to perform a variety of computer systems administration and support tasks within an assigned region, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating systems, software applications, peripherals, and communication devices for the entire organization. Performs a variety of project tasks and requires good communication skills with the ability to work with users diplomatically and skillfully. Supports court personnel using state and county provided software and hardware, network and local desktops, laptops and printers as well as all peripherals. Works with routers, switches and video conferencing equipment in the court environment in support of the courts network infrastructure Assists in analyzing the needs of users, installing, testing and maintaining software installations in an organization’s computing environment Minimum qualifications: Graduation from an accredited college or university with an Associate’s degree with at least fifteen (15) semester hours in computer science, computer information systems or closely related areas and one year experience in computer information technology systems such as computer programming, systems analysis and design or work with primary responsibility for the configuration of computer hardware and software in a server and/or microcomputer environment. Additional experience above the minimum stated may be substituted on a year for year basis for the required education. Preferred qualifications: Physical ability to perform the job include carrying, standing, and lifting computer equipment Possess good interpersonal and customer service skills, and knowledge of troubleshooting and diagnosing technical issues on the phone as well as onsite Knowledge and experience with the following operating systems, and software: Windows XP, Windows 7, Microsoft Office 2010, Apple mobile devices, and a working knowledge of Lotus Notes Working knowledge of computer networking and telecommunications The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. More information regarding employment and benefits can be found here: OSCA Benefits . To review an interactive total compensation calculator, click the following link: Compensation Calculator
State of Missouri
Jefferson City, Missouri, United States
This position is located at 200 Madison Street, Jefferson City, MO 65102 The Missouri Public Service Commission regulates investor-owned electric, natural gas, steam, water and sewer utilities in Missouri. We ensure that Missourians receive safe and reliable utility services at just, reasonable and affordable rates. The Information Services Department is responsible for maintaining the infrastructure and data of the Commission, along with making sure that all staff have access to the technology resources they need to do their job effectively and efficiently. Support the agency’s computer systems in an active directory network environment. Manage and complete Helpdesk requests. Research, test and troubleshoot network computer workstations. Perform computer hard-drive imaging and image management. Prepare information systems and procedures documentation. Provide management reports. Perform general systems analysis and serve a consulting role giving recommendations for the use of technology to assist the agency and its stakeholders. Occasional travel within the state of Missouri. Minimum Qualifications: High school diploma or equivalent and 2-4 years of information technology support experience; or an equivalent combination of education, training, and experience. Preferred Qualifications: Proven customer support experience; Customer orientation and ability to adapt/respond to different personalities; Experience supporting network printers; Strong interpersonal skills; Exposure to Microsoft server software including Active Directory. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 02, 2024
Full Time
This position is located at 200 Madison Street, Jefferson City, MO 65102 The Missouri Public Service Commission regulates investor-owned electric, natural gas, steam, water and sewer utilities in Missouri. We ensure that Missourians receive safe and reliable utility services at just, reasonable and affordable rates. The Information Services Department is responsible for maintaining the infrastructure and data of the Commission, along with making sure that all staff have access to the technology resources they need to do their job effectively and efficiently. Support the agency’s computer systems in an active directory network environment. Manage and complete Helpdesk requests. Research, test and troubleshoot network computer workstations. Perform computer hard-drive imaging and image management. Prepare information systems and procedures documentation. Provide management reports. Perform general systems analysis and serve a consulting role giving recommendations for the use of technology to assist the agency and its stakeholders. Occasional travel within the state of Missouri. Minimum Qualifications: High school diploma or equivalent and 2-4 years of information technology support experience; or an equivalent combination of education, training, and experience. Preferred Qualifications: Proven customer support experience; Customer orientation and ability to adapt/respond to different personalities; Experience supporting network printers; Strong interpersonal skills; Exposure to Microsoft server software including Active Directory. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
Jefferson City, Missouri, United States
Job Location: This position will be located at 101 N Chestnut St., Jefferson City MO 65101 Why you’ll love this position: You will love this position because it will provide an opportunity to work collaboratively across all of the units within the Missouri State Public Health Lab. This collaboration will allow the right candidate to exercise skills in communication, organization and customer service while maintaining proficiency in handling specimens both for accessioning and determining acceptability. Strong interpersonal skills from a successful individual will lead to building meaningful relationships across the laboratory and growing their confidence in their supervisory ability. Direct supervision of three Laboratory Support Assistants which involves assisting with the day to day schedule responsibilities, assist with cross-training and development of SPHLs and LSAs across all divisions of MSPHL, and coaching and assisting with professional development of all team members under their supervision according to their needs or feedback as well as the needs of the unit. Pursue required training hours per the Leadership Development Rule including training that covers technical topics, coaching/mentoring skills and leadership, while being involved with laboratory committees to represent the perspective of Central Accessioning, stay informed of topics that may affect the accessioning team and grow in their knowledge. Assist the Laboratory Support Supervisor and Unit Manager in developing future areas for expansion of the Central Accessioning Team, This will require the assistance and participation in training with Central Accessioning, Central Services, and PART team members to perform all job functions. Provide direction, or guidance with technical work to assist in the development of the Central Unit Team, this may include but is not limited to job aids, compliance with MSPHL quality assurance, and safety plans. Labeling and assigning analytical test within LIMS, while being a first line defense on sample integrity and deciding if the sample can be accepted or rejected, while receiving and processing of samples arriving at laboratory. This includes review of test request forms accompanying the sample to ensure data quality and follow up as needed. Assist MSPHL accessioning, mailroom, sterilization and post analytical reporting processes. Assist scientists with samples such as centrifuging, grinding soil, paint and food, acid neutralization, data entry, scanning, etc. Performing extra duties as assigned. Two or more years experience as a Laboratory Support Associate. (Earned graduate credit hours from an accredited college or university in the specified areas or in Public Health or Public Administration may substitute on a year-for-year basis for a maximum of two years of the required experience at a rate of 24 earned graduate credit hours for one year of experience.) Lack of post-secondary will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.
May 04, 2024
Full Time
Job Location: This position will be located at 101 N Chestnut St., Jefferson City MO 65101 Why you’ll love this position: You will love this position because it will provide an opportunity to work collaboratively across all of the units within the Missouri State Public Health Lab. This collaboration will allow the right candidate to exercise skills in communication, organization and customer service while maintaining proficiency in handling specimens both for accessioning and determining acceptability. Strong interpersonal skills from a successful individual will lead to building meaningful relationships across the laboratory and growing their confidence in their supervisory ability. Direct supervision of three Laboratory Support Assistants which involves assisting with the day to day schedule responsibilities, assist with cross-training and development of SPHLs and LSAs across all divisions of MSPHL, and coaching and assisting with professional development of all team members under their supervision according to their needs or feedback as well as the needs of the unit. Pursue required training hours per the Leadership Development Rule including training that covers technical topics, coaching/mentoring skills and leadership, while being involved with laboratory committees to represent the perspective of Central Accessioning, stay informed of topics that may affect the accessioning team and grow in their knowledge. Assist the Laboratory Support Supervisor and Unit Manager in developing future areas for expansion of the Central Accessioning Team, This will require the assistance and participation in training with Central Accessioning, Central Services, and PART team members to perform all job functions. Provide direction, or guidance with technical work to assist in the development of the Central Unit Team, this may include but is not limited to job aids, compliance with MSPHL quality assurance, and safety plans. Labeling and assigning analytical test within LIMS, while being a first line defense on sample integrity and deciding if the sample can be accepted or rejected, while receiving and processing of samples arriving at laboratory. This includes review of test request forms accompanying the sample to ensure data quality and follow up as needed. Assist MSPHL accessioning, mailroom, sterilization and post analytical reporting processes. Assist scientists with samples such as centrifuging, grinding soil, paint and food, acid neutralization, data entry, scanning, etc. Performing extra duties as assigned. Two or more years experience as a Laboratory Support Associate. (Earned graduate credit hours from an accredited college or university in the specified areas or in Public Health or Public Administration may substitute on a year-for-year basis for a maximum of two years of the required experience at a rate of 24 earned graduate credit hours for one year of experience.) Lack of post-secondary will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.
ABOUT THE POSITION: Senior Information Technology (IT) Technicians perform installation, diagnostic and maintenance activities for the City's data and telecommunications infrastructure, and regularly provide advanced technical and functional support, direction and leadership to other technical staff. THE CURRENT VACANCY: The current opening is in the Information Technology Department. The Senior IT Technician provides Tier 2 level support primarily for the Water and Parking departments, working closely with the City’s IT Technicians and Network System Analysts in resolving complex issues. This position also provides backup support to the Tier 2 Helpdesk, answering customer support calls and troubleshooting Helpdesk tickets. The Sr IT Technician is also - responsible for managing and creating new user accounts, assigning permissions, troubleshooting City server applications, providing Active Directory support and performing installation and upgrades of applications. THE IDEAL CANDIDATE: The ideal candidate is a quick learner, self-starter and multi-tasker with excellent time management and organization skills, and the ability to work cooperatively in this fast-paced, complex environment. Proven analytical skills successfully applied to identifying and defining information technology needs, troubleshooting and resolving complex user issues are a must, as are excellent oral and written communication skills to explain technical solutions to non-technical users, and the demonstrated ability to work well with others on a team. Additionally, the ideal candidate will possess:
At least three years of experience involving implementation and technical support of servers and applications within a Windows-based server environment.
Experience managing Active Directory, IIS and SQL-based applications, and a variety of LAN/WAN equipment within a complex network environment.
Experience managing any of the following areas: Skidata/AIMS parking software, Remote Desk Server/Terminal Services, Windows servers running in a virtual environment, WYSE Management Suite, Mitel/Shoretel PBX administration, Exchange, Office 365, and data networks with multiple subnets.
THE SELECTION PROCESS: The first step in the selection process will consist of a review of each applicant's employment application and supplemental questionnaire for minimum qualifications. Depending on the number and breadth of experience of the of applicants, the next step may consist of a thorough evaluation of training and experience as presented on the applications and responses to supplemental questions. Applicants scoring highest in this process will be invited to the next step in the process, which will include an interview and may include other assessments. First Interviews are anticipated to be held near the end of May with second interviews early June. HOW TO APPLY: Please complete a thoughtful, thorough Application and Supplemental Questionnaire submission. As part of the selection process, your responses to these questions will be scored using criteria specific to this position. Incomplete responses, or responses such as "See Resume" can result in disqualification from the selection process. For more information about this exciting opportunity, please contact Angela Dick, Human Resources Analyst, at adick@srcity.org .
Examples of Duties and Responsibilities
Research new technologies, ensuring compatibility with existing technology, making recommendations for implementation and performing cost analysis of licensing requirements;
perform server administration including install, optimize, upgrade, and maintain hardware, operating system software and client/server software; provision servers in virtual and physical environments;
perform application administration activities, such as creating, modifying, and deleting users, groups, resources, membership rights, security access, and database scripts, queries and reports for messaging systems, databases and web applications;
perform domain administration activities, such as assigning permissions and developing schema of users and groups;
assess, plan, test and implement projects such as new hardware and software upgrades including but not limited to servers, cameras and audio video equipment;
test commercial software and hardware, write product evaluations and recommendations for management review;
monitor performance of hardware, operating systems, database and application software and make recommendations to correct problems or improve performance;
plan, install, optimize, upgrade and maintain City wide desktop systems, mobile data computers and application software;
perform computer and mobile device forensics;
setup and maintain surveillance systems such as cameras, body worn cameras and door card access;
work with department personnel in recovery of video footage;
provide new camera specifications and purchasing of equipment;
setup and provide technical support for audio visual and broadcasting equipment;
establish and monitor procedures for data security and access to computer systems;
prepare documentation, procedures, reports, specifications, program descriptions, operating instructions, training materials, and user manuals;
perform as a functional team leader and coordinate project activities;
train staff and act as a technical resource to other staff;
provide second-level technical support, resolving escalated helpdesk incidents;
design backup and recovery procedures;
provide assistance to Network Systems Analysts to resolve network and /or telecommunications issues;
customize vendor software releases to meet City requirements;
consult with current and proposed systems users on the design and feasibility of proposed systems and modifications;
analyze client needs and identify alternatives;
estimate cost and timing of technology systems modifications;
prepare specifications and participate in Requests for Qualifications, Requests for Proposals and/or contracts or agreements for hardware and software;
determine data requirements for buildings;
coordinate network cable install and moves;
perform the duties of an Information Technology Technician as needed; and
perform related duties as assigned.
Apr 28, 2024
Full Time
ABOUT THE POSITION: Senior Information Technology (IT) Technicians perform installation, diagnostic and maintenance activities for the City's data and telecommunications infrastructure, and regularly provide advanced technical and functional support, direction and leadership to other technical staff. THE CURRENT VACANCY: The current opening is in the Information Technology Department. The Senior IT Technician provides Tier 2 level support primarily for the Water and Parking departments, working closely with the City’s IT Technicians and Network System Analysts in resolving complex issues. This position also provides backup support to the Tier 2 Helpdesk, answering customer support calls and troubleshooting Helpdesk tickets. The Sr IT Technician is also - responsible for managing and creating new user accounts, assigning permissions, troubleshooting City server applications, providing Active Directory support and performing installation and upgrades of applications. THE IDEAL CANDIDATE: The ideal candidate is a quick learner, self-starter and multi-tasker with excellent time management and organization skills, and the ability to work cooperatively in this fast-paced, complex environment. Proven analytical skills successfully applied to identifying and defining information technology needs, troubleshooting and resolving complex user issues are a must, as are excellent oral and written communication skills to explain technical solutions to non-technical users, and the demonstrated ability to work well with others on a team. Additionally, the ideal candidate will possess:
At least three years of experience involving implementation and technical support of servers and applications within a Windows-based server environment.
Experience managing Active Directory, IIS and SQL-based applications, and a variety of LAN/WAN equipment within a complex network environment.
Experience managing any of the following areas: Skidata/AIMS parking software, Remote Desk Server/Terminal Services, Windows servers running in a virtual environment, WYSE Management Suite, Mitel/Shoretel PBX administration, Exchange, Office 365, and data networks with multiple subnets.
THE SELECTION PROCESS: The first step in the selection process will consist of a review of each applicant's employment application and supplemental questionnaire for minimum qualifications. Depending on the number and breadth of experience of the of applicants, the next step may consist of a thorough evaluation of training and experience as presented on the applications and responses to supplemental questions. Applicants scoring highest in this process will be invited to the next step in the process, which will include an interview and may include other assessments. First Interviews are anticipated to be held near the end of May with second interviews early June. HOW TO APPLY: Please complete a thoughtful, thorough Application and Supplemental Questionnaire submission. As part of the selection process, your responses to these questions will be scored using criteria specific to this position. Incomplete responses, or responses such as "See Resume" can result in disqualification from the selection process. For more information about this exciting opportunity, please contact Angela Dick, Human Resources Analyst, at adick@srcity.org .
Examples of Duties and Responsibilities
Research new technologies, ensuring compatibility with existing technology, making recommendations for implementation and performing cost analysis of licensing requirements;
perform server administration including install, optimize, upgrade, and maintain hardware, operating system software and client/server software; provision servers in virtual and physical environments;
perform application administration activities, such as creating, modifying, and deleting users, groups, resources, membership rights, security access, and database scripts, queries and reports for messaging systems, databases and web applications;
perform domain administration activities, such as assigning permissions and developing schema of users and groups;
assess, plan, test and implement projects such as new hardware and software upgrades including but not limited to servers, cameras and audio video equipment;
test commercial software and hardware, write product evaluations and recommendations for management review;
monitor performance of hardware, operating systems, database and application software and make recommendations to correct problems or improve performance;
plan, install, optimize, upgrade and maintain City wide desktop systems, mobile data computers and application software;
perform computer and mobile device forensics;
setup and maintain surveillance systems such as cameras, body worn cameras and door card access;
work with department personnel in recovery of video footage;
provide new camera specifications and purchasing of equipment;
setup and provide technical support for audio visual and broadcasting equipment;
establish and monitor procedures for data security and access to computer systems;
prepare documentation, procedures, reports, specifications, program descriptions, operating instructions, training materials, and user manuals;
perform as a functional team leader and coordinate project activities;
train staff and act as a technical resource to other staff;
provide second-level technical support, resolving escalated helpdesk incidents;
design backup and recovery procedures;
provide assistance to Network Systems Analysts to resolve network and /or telecommunications issues;
customize vendor software releases to meet City requirements;
consult with current and proposed systems users on the design and feasibility of proposed systems and modifications;
analyze client needs and identify alternatives;
estimate cost and timing of technology systems modifications;
prepare specifications and participate in Requests for Qualifications, Requests for Proposals and/or contracts or agreements for hardware and software;
determine data requirements for buildings;
coordinate network cable install and moves;
perform the duties of an Information Technology Technician as needed; and
perform related duties as assigned.
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 506655; 12/7/2023 INSTRUCTIONAL SUPPORT AND NMR SPECIALIST (REVISED) Instructional Support Technician III Chemistry & Biochemistry Salary Range: $4,812 - $8,348/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; temporary, expires on or before one year from start date; may be extended; may become permanent; non-exempt classification. Essential Functions : Under the general direction of the department chair, the incumbent is responsible for preparing solutions, reagents, and general supplies necessary for the department’s laboratory courses as needed. The incumbent issues supplies and equipment to laboratories, and maintains records of disbursement and overall inventory. The incumbent works with laboratory instructors and other department staff to ensure that laboratory lockers are properly equipped and that necessary supplies have been ordered in advance. The incumbent works with the lab instructors to ensure that experiments are conducted on schedule according to laboratory course syllabi. The incumbent may work with students assistants or provide guidance to other personnel assigned to assist in preparing laboratory courses, and is responsible for setting up the routine maintenance of laboratory instruments. The incumbent is responsible for ensuring that broken equipment is repaired in a timely fashion. The incumbent maintains the stockroom and teaching laboratories in a neat and orderly condition each day. The duties above will be executed with emphasis on responsibilities associated with managing the NMR facility. The departmental NMR spectrometers currently include one 400 MHz and one 600 MHz NMR instruments used for routine and select advanced applications. Duties include, but are not limited to, daily maintenance/operation/oversight of all the departmental NMR spectrometers; training of students, faculty, staff, and other NMR users to use these NMR instruments; assisting and running NMR samples for research groups, and external NMR users and provide technical support for NMR experiments and data interpretation; managing laboratory class instructions that involves NMR characterizations, including scheduling the NMR time, providing technical support, and supervising the operation and data processing during the class time and after-class support; supporting student research and faculty research activities; scheduling and monitoring the use of NMR instrument time by research personnel and laboratory classes; creating and monitoring accounts of NMR users and generating billing statements based on the departmental policy; assessing and monitoring the cryogens and gases needed for maintaining the NMR superconducting magnets and NMR experiments; ordering and ensuring the timely delivery of cryogens and gasses; managing and coordinating with other department technicians to fill the NMR magnets with cryogens when needed; managing and coordinating with other technicians to troubleshoot, repair, arrange service required for the NMR spectrometers; contacting NMR vendors for troubleshooting, repair, and upgrade of the NMR instruments when needed; and keeping abreast of the instrumental and methodological developments in the NMR field and participating in grant writing for maintaining our state-of-the-art magnetic resonance facilities. The NMR Facility manager will also be responsible for developing and implementing safety policies to create a safe environment for NMR instruments and NMR users. Required Qualifications & Experience : A Bachelor’s degree in Chemistry, Biochemistry or related discipline from an accredited four-year college or university. Or instructional support experience and college-level course work involving extensive use of materials, supplies, or equipment in a discipline related to NMR spectroscopy. Or acceptable combinations of instructional support experience and applicable college-level course work include: the equivalent of four years of instructional support experience; the equivalent of three years of instructional support experience and two years of college with 16 semester units in relevant course work; and the equivalent of two years of instructional support experience with four years of relevant course work. The incumbent must possess a willing to learn new NMR methodology and recommend them to the NMR users. The incumbent will demonstrate good customer service skills and be able to work efficiently and independently in a diverse professional environment. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : MS or PhD degree in Chemistry or other related disciplines with an emphasis on NMR methodology and instrumentation. Experience contributing to NMR research and working with vendor technical support staff; working in an academic or industrial setting, training students, faculty, staff, or other NMR users in the use of NMR spectrometers; and advising new users on experimental protocols, and scheduling user time on multi-user instruments. Closing Date : Review of applications will begin on December 21, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Dec 07 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 506655; 12/7/2023 INSTRUCTIONAL SUPPORT AND NMR SPECIALIST (REVISED) Instructional Support Technician III Chemistry & Biochemistry Salary Range: $4,812 - $8,348/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; temporary, expires on or before one year from start date; may be extended; may become permanent; non-exempt classification. Essential Functions : Under the general direction of the department chair, the incumbent is responsible for preparing solutions, reagents, and general supplies necessary for the department’s laboratory courses as needed. The incumbent issues supplies and equipment to laboratories, and maintains records of disbursement and overall inventory. The incumbent works with laboratory instructors and other department staff to ensure that laboratory lockers are properly equipped and that necessary supplies have been ordered in advance. The incumbent works with the lab instructors to ensure that experiments are conducted on schedule according to laboratory course syllabi. The incumbent may work with students assistants or provide guidance to other personnel assigned to assist in preparing laboratory courses, and is responsible for setting up the routine maintenance of laboratory instruments. The incumbent is responsible for ensuring that broken equipment is repaired in a timely fashion. The incumbent maintains the stockroom and teaching laboratories in a neat and orderly condition each day. The duties above will be executed with emphasis on responsibilities associated with managing the NMR facility. The departmental NMR spectrometers currently include one 400 MHz and one 600 MHz NMR instruments used for routine and select advanced applications. Duties include, but are not limited to, daily maintenance/operation/oversight of all the departmental NMR spectrometers; training of students, faculty, staff, and other NMR users to use these NMR instruments; assisting and running NMR samples for research groups, and external NMR users and provide technical support for NMR experiments and data interpretation; managing laboratory class instructions that involves NMR characterizations, including scheduling the NMR time, providing technical support, and supervising the operation and data processing during the class time and after-class support; supporting student research and faculty research activities; scheduling and monitoring the use of NMR instrument time by research personnel and laboratory classes; creating and monitoring accounts of NMR users and generating billing statements based on the departmental policy; assessing and monitoring the cryogens and gases needed for maintaining the NMR superconducting magnets and NMR experiments; ordering and ensuring the timely delivery of cryogens and gasses; managing and coordinating with other department technicians to fill the NMR magnets with cryogens when needed; managing and coordinating with other technicians to troubleshoot, repair, arrange service required for the NMR spectrometers; contacting NMR vendors for troubleshooting, repair, and upgrade of the NMR instruments when needed; and keeping abreast of the instrumental and methodological developments in the NMR field and participating in grant writing for maintaining our state-of-the-art magnetic resonance facilities. The NMR Facility manager will also be responsible for developing and implementing safety policies to create a safe environment for NMR instruments and NMR users. Required Qualifications & Experience : A Bachelor’s degree in Chemistry, Biochemistry or related discipline from an accredited four-year college or university. Or instructional support experience and college-level course work involving extensive use of materials, supplies, or equipment in a discipline related to NMR spectroscopy. Or acceptable combinations of instructional support experience and applicable college-level course work include: the equivalent of four years of instructional support experience; the equivalent of three years of instructional support experience and two years of college with 16 semester units in relevant course work; and the equivalent of two years of instructional support experience with four years of relevant course work. The incumbent must possess a willing to learn new NMR methodology and recommend them to the NMR users. The incumbent will demonstrate good customer service skills and be able to work efficiently and independently in a diverse professional environment. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : MS or PhD degree in Chemistry or other related disciplines with an emphasis on NMR methodology and instrumentation. Experience contributing to NMR research and working with vendor technical support staff; working in an academic or industrial setting, training students, faculty, staff, or other NMR users in the use of NMR spectrometers; and advising new users on experimental protocols, and scheduling user time on multi-user instruments. Closing Date : Review of applications will begin on December 21, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Dec 07 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Instructional Support Tech SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department School of Art Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday 8:00am - 5:00pm Anticipated Hiring Range $5,200.00 - $5,500.00 Per Month ($62,400.00 - $66,000.00 Annually) Salary is commensurate with experience. Position Summary Under the supervision of Director, the School of Art Instructional Support Technician consults and collaborates with faculty to support delivery of the curriculum. In conjunction with the faculty, oversees studio spaces, procedures, and equipment with an emphasis on safety and provides students hands-on training and oversight in safe use of equipment and materials. This position provides the School of Art vital support for day-to-day operations in supporting students, faculty, and delivery of the curriculum; and supports its core mission to provide students hands-on training solid foundation in interdisciplinary artistic, museum, and exhibitionary practices. The Art Instructional Support Technician collaborates with the Director, faculty and other technical staff to monitor, repair, and maintain equipment and studio spaces. Arranges for major or specialized repairs in consultation with the Director and faculty, and coordinates major or specialized repairs with outside vendors. Ability to create, organize and maintain records and files; to plan, execute, and complete projects in a timely fashion and solve problems inventively. Position Information Student, Curricular, and Studio Support Provides essential support for the delivery of curriculum in the School of Art programs: Ceramics, Digital Media & Technology, Galleries, MFA Program, Museum Studies, Painting & Drawing, Photo, Printmaking, Sculpture, and Textiles. Applies specialized knowledge and expertise in supporting students, faculty, and classroom instruction by conducting trainings and performing demonstrations in safety protocols, material use, and exhibitionary practices. Oversees and prioritizes safe student learning in all projects, timelines, and decisions by ensuring spaces are safe and organized and equipment and materials are being used appropriately to facilitate student safety and productive learning. Provides technical oversight and guidance for students on equipment and material usage and models professional behaviors and practices. Supports curriculum by prepping studios before the start of the semester and assists with maintaining studios and instructional spaces throughout the semester. Ensures uninterrupted delivery of curriculum and lesson plans by monitoring conditions in facilities. Applies artistic and professional experience to contribute to near and long-term curriculum development in conjunction with the Director and School of Art faculty. Employs a self-directed, project management-informed approach to all assignments and collaborates with the Director, faculty, and other staff in coordinating larger projects with broad impacts on School of Art programs and student success. Assist faculty in preparation of annual operating and equipment budgets and Instructional Equipment Requests based on student and curricular needs. Equipment and Studio Upkeep and Maintenance Maintains and repairs equipment necessary for standard fine arts teaching studios and spaces. May include but not limited to: kilns, pottery wheels, tables, chairs, easels, drawing horses, model stands, weaving looms, burners, printing presses, enlargers, digital printers - laser/3D/toner/inkjet, and grad studios. Organizes tools, equipment and materials, and spaces throughout studios in consultation with the Director and School of Art faculty. Maintains tools as appropriate. Assist in keeping studio sinks clog-free and clean. Manage hazardous waste disposal - have back up waste containers available and ready; oversee proper disposal of oil rags; timely removal of full hazardous waste containers. Maintains a professional demeanor toward all lab users. Other duties as assigned. Minimum Qualifications Knowledge of the principles and methods related to performing support services; knowledge of the principles, information, methods and techniques related to discipline to which assigned; knowledge of the materials and supplies related to the curriculum, their characteristics, and uses. Ability to plan, organize and schedule work; ability to operate and repair technical and scientific equipment; ability to coordinate support service to meet a comprehensive variety of needs; ability to develop off-campus resources related to the discipline for obtaining materials or equipment. Experience: Equivalent to four years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies or repairing equipment in a discipline related to specialty area to which assigned. or Equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area to which assigned may be substituted for one year of the required experience. or Equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the specialty area to which assigned may be substituted for two years of the required experience. Preferred Qualifications Completion of high school or its equivalent and at least four years' experience working with a variety of machinery and facilities. Degree is Studio Art, and a background assisting professional artists, and a passion for the visual arts. Coursework/certification related to specific studio equipment such as forklifts, looms, printing presses, kilns, ceramics wheels, easels and chemical photo lab equipment such as enlargers and developers. Knowledge and experience working in both 2-dimensional and 3-dimensional artistic mediums. Experience in art handling, installation, and exhibitionary practices. Ability to create, organize and maintain records and files. Ability to plan, execute, and complete projects in a timely fashion and solve problems inventively. Experience working in an educational setting. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective communication across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special • Moderate lifting, 15 - 44 pounds • Reaching above shoulder • Moderate carrying, 15-44 pounds • Ability to distinguish shades of colors • Ability for rapid mental and muscular coordination • Operation of forklift • Operation of crane, truck tractor or motor vehicles • Working around machinery with moving parts • Hearing (aid permitted) • Exposure to: dust • Noise • Working with power tools • Paints and solvents • Vibration • Working closely with others • Protracted or irregular hours of work • Working Pre-Employment Requirements Must possess a valid California Driver’s License. Position requires the use of state vehicle to pick up and deliver equipment for specialized repairs with outside vendors. This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 04, 2024
Working Title Instructional Support Tech SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department School of Art Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday 8:00am - 5:00pm Anticipated Hiring Range $5,200.00 - $5,500.00 Per Month ($62,400.00 - $66,000.00 Annually) Salary is commensurate with experience. Position Summary Under the supervision of Director, the School of Art Instructional Support Technician consults and collaborates with faculty to support delivery of the curriculum. In conjunction with the faculty, oversees studio spaces, procedures, and equipment with an emphasis on safety and provides students hands-on training and oversight in safe use of equipment and materials. This position provides the School of Art vital support for day-to-day operations in supporting students, faculty, and delivery of the curriculum; and supports its core mission to provide students hands-on training solid foundation in interdisciplinary artistic, museum, and exhibitionary practices. The Art Instructional Support Technician collaborates with the Director, faculty and other technical staff to monitor, repair, and maintain equipment and studio spaces. Arranges for major or specialized repairs in consultation with the Director and faculty, and coordinates major or specialized repairs with outside vendors. Ability to create, organize and maintain records and files; to plan, execute, and complete projects in a timely fashion and solve problems inventively. Position Information Student, Curricular, and Studio Support Provides essential support for the delivery of curriculum in the School of Art programs: Ceramics, Digital Media & Technology, Galleries, MFA Program, Museum Studies, Painting & Drawing, Photo, Printmaking, Sculpture, and Textiles. Applies specialized knowledge and expertise in supporting students, faculty, and classroom instruction by conducting trainings and performing demonstrations in safety protocols, material use, and exhibitionary practices. Oversees and prioritizes safe student learning in all projects, timelines, and decisions by ensuring spaces are safe and organized and equipment and materials are being used appropriately to facilitate student safety and productive learning. Provides technical oversight and guidance for students on equipment and material usage and models professional behaviors and practices. Supports curriculum by prepping studios before the start of the semester and assists with maintaining studios and instructional spaces throughout the semester. Ensures uninterrupted delivery of curriculum and lesson plans by monitoring conditions in facilities. Applies artistic and professional experience to contribute to near and long-term curriculum development in conjunction with the Director and School of Art faculty. Employs a self-directed, project management-informed approach to all assignments and collaborates with the Director, faculty, and other staff in coordinating larger projects with broad impacts on School of Art programs and student success. Assist faculty in preparation of annual operating and equipment budgets and Instructional Equipment Requests based on student and curricular needs. Equipment and Studio Upkeep and Maintenance Maintains and repairs equipment necessary for standard fine arts teaching studios and spaces. May include but not limited to: kilns, pottery wheels, tables, chairs, easels, drawing horses, model stands, weaving looms, burners, printing presses, enlargers, digital printers - laser/3D/toner/inkjet, and grad studios. Organizes tools, equipment and materials, and spaces throughout studios in consultation with the Director and School of Art faculty. Maintains tools as appropriate. Assist in keeping studio sinks clog-free and clean. Manage hazardous waste disposal - have back up waste containers available and ready; oversee proper disposal of oil rags; timely removal of full hazardous waste containers. Maintains a professional demeanor toward all lab users. Other duties as assigned. Minimum Qualifications Knowledge of the principles and methods related to performing support services; knowledge of the principles, information, methods and techniques related to discipline to which assigned; knowledge of the materials and supplies related to the curriculum, their characteristics, and uses. Ability to plan, organize and schedule work; ability to operate and repair technical and scientific equipment; ability to coordinate support service to meet a comprehensive variety of needs; ability to develop off-campus resources related to the discipline for obtaining materials or equipment. Experience: Equivalent to four years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies or repairing equipment in a discipline related to specialty area to which assigned. or Equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area to which assigned may be substituted for one year of the required experience. or Equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the specialty area to which assigned may be substituted for two years of the required experience. Preferred Qualifications Completion of high school or its equivalent and at least four years' experience working with a variety of machinery and facilities. Degree is Studio Art, and a background assisting professional artists, and a passion for the visual arts. Coursework/certification related to specific studio equipment such as forklifts, looms, printing presses, kilns, ceramics wheels, easels and chemical photo lab equipment such as enlargers and developers. Knowledge and experience working in both 2-dimensional and 3-dimensional artistic mediums. Experience in art handling, installation, and exhibitionary practices. Ability to create, organize and maintain records and files. Ability to plan, execute, and complete projects in a timely fashion and solve problems inventively. Experience working in an educational setting. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective communication across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special • Moderate lifting, 15 - 44 pounds • Reaching above shoulder • Moderate carrying, 15-44 pounds • Ability to distinguish shades of colors • Ability for rapid mental and muscular coordination • Operation of forklift • Operation of crane, truck tractor or motor vehicles • Working around machinery with moving parts • Hearing (aid permitted) • Exposure to: dust • Noise • Working with power tools • Paints and solvents • Vibration • Working closely with others • Protracted or irregular hours of work • Working Pre-Employment Requirements Must possess a valid California Driver’s License. Position requires the use of state vehicle to pick up and deliver equipment for specialized repairs with outside vendors. This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of San Rafael, CA
San Rafael, CA, United States
Permit Technician I/II Level I: $ 5,125 - $6,229 per month Level II: $5,637 - $6,852 per month (Appointment level will depend on experience and qualifications) Plus excellent benefits APPLICATION DEADLINE: Apply by Monday, February 12, 2024 at 5:00 p.m for first consideration. THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 62,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $172 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: The Community Development Department is recruiting for one full-time Permit Technician. Appointment will be made at the appropriate level depending upon qualifications. Under general supervision, the Permit Technician will perform a variety of technical permitting and administrative support work associated with front counter, virtual counter, and other office tasks related to department operations. Permit Technician I: This is the journey-level class in the Permit Technician series. Employees at this level are not expected to perform with the same independence and judgment on matters allocated to the Permit Technician II. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks. Permit Technician II : This is the journey-level class in the Permit Technician series. Employees at this level are expected to perform with more independence and receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and polices within the work unit. Depending on expertise and certifications, incumbents may performminor over-the-counter planning and building plan check reviews. Positions in this class are flexibly staffed and may be filled by advancement from the Permit Technician I class. This position performs the following essential job duties (including but not limited to): Reviews and intakes planning and building permit applications. Determines and collects fees for permits and other review and regulatory services. Routes all application submittals to the appropriate departments/agencies for processing. Maintains files for all applications after checking for general completeness and accuracy. Provides written and verbal information to the public regarding departmental policies and procedures pertaining to topics such as permits, building code requirements, zoning, application procedures, and current projects. Reads and interprets blueprints, maps, planning regulations, and a variety of other information while responding to general inquiries. Processes minor planning applications and reviews business licenses and building permits for compliance with zoning regulations. Provides public information in support of the building, planning, housing, and code enforcement programs. Enters invoices, prepares refunds, and reconciles web payments. Provides administrative support for public meetings, including preparation, distribution, and posting of agendas and minutes. Assists in setting up rooms and virtual webinars for department and/or public meetings. Operates a variety of office equipment and uses a variety of software programs, including word processing, spreadsheet, permit tracking software, digital archiving software, and visual presentation equipment as appropriate. Maintains and manages an inventory of forms, applications, and office supplies. Builds and maintains positive working relationships with co-workers, other City employees, the public using principles of good customer service. Performs a variety of other tasks related to office administration and permit services as assigned. To be eligible for this position, you must have knowledge of/ability to: Permit Technician I: Basic office and clerical procedures. Modern office methods, procedures, and computer equipment and various software applications. Simple accounting procedures. Basic applied mathematics. Communicate clearly and concisely, orally and in writing with the general public and customers involved with development and construction, particularly contractors, architects, developers, engineers, and property owners. Learn to read and interpret maps, construction drawings and blueprints. Learn and apply a variety of zoning, land use, planning, and building procedures, codes, and ordinances enforced by the City including the Uniform Building, Electrical, Plumbing, Mechanical Codes and zoning codes. Permit Technician II (in addition to the requirements for Permit Technician I): Basic knowledge of building, electrical, plumbing, and mechanical codes. Basic engineering concepts. Basic planning and land use concepts. Read and interpret maps, construction drawings, and blueprints. Interpret and apply a variety of zoning, land use, planning, and building procedures, codes, and ordinances enforced by the City, including the Uniform Building, Electrical, Plumbing, Mechanical Codes and zoning codes. Organize and maintain files. Operate a variety of office equipment. Quickly and accurately review plans for submittal requirements and calculate permit fees in accordance with established laws. Research and compile information requested. Prepare written zoning research letters and administrative land use entitlements. Research, compile, and analyze data for special projects and various reports. EDUCATION and/or EXPERIENCE (A typical way of gaining the knowledge, skill and ability outlined above is): Permit Technician I: Graduation from high school or equivalent. Two (2) years of experience in an office or customer service environment with direct contact with the general public. Permit Technician II: Graduation from high school or equivalent. Completion of two courses in building code, electrical code plumbing code, mechanical code, engineering, planning, or related field. One (1) year of experience equivalent to Permit Technician I in the City of San Rafael. CERTIFICATES/LICENSES/REGISTRATIONS: Possession of International Code Council (ICC) Permit Technician certification is desirable for Permit Technician I and II and is required for Permit Technician III. LANGUAGE/MATHEMATICAL/REASONING SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effective before groups of customers or employees of organization. Ability to speak Spanish is desirable but not required. Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must frequently lift and/or move up to 20 pounds for a distance of less than 50 feet. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Much of the work consists of entering data into and retrieving data from personal computers and terminals via keyboards and is performed while standing or sitting for extended periods of time with the ability to move about at will. WORK ENVIRONMENT: Incumbents within this classification are expected to be able to communicate orally, in person, online or via the telephone, with members of the general public, other City employees, or employees of outside companies and other agencies. Much of the work performed in a crowded and noisy office setting. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required . Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Prior to appointment candidate must mass a pre-employment physical, background check, driving record, and fingerprinting. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to submit your application: https://www.calopps.org/san-rafael/job-20465009 . For more information about the City of San Rafael, go to: www.cityofsanrafael.org Reasonable Accommodation : The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodation must be requested by the applicant. Job PDF: Permit Technician I-II Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $5,125 - $6,852 per month DOQ/DOE and a competitive benefits program including: Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System): Classic Employees (Tier 2 - hired on or after 7/1/2011) - 2% @ at 55 formula, average of three years of compensation. PEPRA employees- (hired after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation. Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $853.34; Employee + 1 - $1,614.17; Employee + Family - $1,768.81; Waive Coverage $300.00) Life and Long-Term Disability Insurance:$5,000 basic and long-term disability is two-thirds of the salary up to $1,000 per month Dental Insurance:Fully paid premiums for employee and eligible dependents Vision Insurance:Fully paid premium for employee - employee responsible for dependent cost if enrolled Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Employee optional participation 125 Plan: Employee optional participation Annual Leave:Vacation 10 days (1-3 years of service/6.25 hours earned per month); 12 days of Sick Leave per year; 12 holidays, 1 Floating Holiday. Gym Reimbursement: Employees eligible to receive up to $16.50 per month reimbursement for paid gym memberships Bilingual Pay: Eligible to receive $150 per month for certified fluency. Social Security: The City of San Rafael does not contribute to social security State Disability Insurance (SDI): Employee so participate in SDI and are eligible to receive SDI benefits Work Week: 37.5 hours per week/7.5 hours per day Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
Mar 07, 2024
Permit Technician I/II Level I: $ 5,125 - $6,229 per month Level II: $5,637 - $6,852 per month (Appointment level will depend on experience and qualifications) Plus excellent benefits APPLICATION DEADLINE: Apply by Monday, February 12, 2024 at 5:00 p.m for first consideration. THE CITY is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael (population 62,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $172 million. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. San Rafael's Organizational culture framework is an initiative called "Together San Rafael." City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. THE POSITION: The Community Development Department is recruiting for one full-time Permit Technician. Appointment will be made at the appropriate level depending upon qualifications. Under general supervision, the Permit Technician will perform a variety of technical permitting and administrative support work associated with front counter, virtual counter, and other office tasks related to department operations. Permit Technician I: This is the journey-level class in the Permit Technician series. Employees at this level are not expected to perform with the same independence and judgment on matters allocated to the Permit Technician II. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks. Permit Technician II : This is the journey-level class in the Permit Technician series. Employees at this level are expected to perform with more independence and receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and polices within the work unit. Depending on expertise and certifications, incumbents may performminor over-the-counter planning and building plan check reviews. Positions in this class are flexibly staffed and may be filled by advancement from the Permit Technician I class. This position performs the following essential job duties (including but not limited to): Reviews and intakes planning and building permit applications. Determines and collects fees for permits and other review and regulatory services. Routes all application submittals to the appropriate departments/agencies for processing. Maintains files for all applications after checking for general completeness and accuracy. Provides written and verbal information to the public regarding departmental policies and procedures pertaining to topics such as permits, building code requirements, zoning, application procedures, and current projects. Reads and interprets blueprints, maps, planning regulations, and a variety of other information while responding to general inquiries. Processes minor planning applications and reviews business licenses and building permits for compliance with zoning regulations. Provides public information in support of the building, planning, housing, and code enforcement programs. Enters invoices, prepares refunds, and reconciles web payments. Provides administrative support for public meetings, including preparation, distribution, and posting of agendas and minutes. Assists in setting up rooms and virtual webinars for department and/or public meetings. Operates a variety of office equipment and uses a variety of software programs, including word processing, spreadsheet, permit tracking software, digital archiving software, and visual presentation equipment as appropriate. Maintains and manages an inventory of forms, applications, and office supplies. Builds and maintains positive working relationships with co-workers, other City employees, the public using principles of good customer service. Performs a variety of other tasks related to office administration and permit services as assigned. To be eligible for this position, you must have knowledge of/ability to: Permit Technician I: Basic office and clerical procedures. Modern office methods, procedures, and computer equipment and various software applications. Simple accounting procedures. Basic applied mathematics. Communicate clearly and concisely, orally and in writing with the general public and customers involved with development and construction, particularly contractors, architects, developers, engineers, and property owners. Learn to read and interpret maps, construction drawings and blueprints. Learn and apply a variety of zoning, land use, planning, and building procedures, codes, and ordinances enforced by the City including the Uniform Building, Electrical, Plumbing, Mechanical Codes and zoning codes. Permit Technician II (in addition to the requirements for Permit Technician I): Basic knowledge of building, electrical, plumbing, and mechanical codes. Basic engineering concepts. Basic planning and land use concepts. Read and interpret maps, construction drawings, and blueprints. Interpret and apply a variety of zoning, land use, planning, and building procedures, codes, and ordinances enforced by the City, including the Uniform Building, Electrical, Plumbing, Mechanical Codes and zoning codes. Organize and maintain files. Operate a variety of office equipment. Quickly and accurately review plans for submittal requirements and calculate permit fees in accordance with established laws. Research and compile information requested. Prepare written zoning research letters and administrative land use entitlements. Research, compile, and analyze data for special projects and various reports. EDUCATION and/or EXPERIENCE (A typical way of gaining the knowledge, skill and ability outlined above is): Permit Technician I: Graduation from high school or equivalent. Two (2) years of experience in an office or customer service environment with direct contact with the general public. Permit Technician II: Graduation from high school or equivalent. Completion of two courses in building code, electrical code plumbing code, mechanical code, engineering, planning, or related field. One (1) year of experience equivalent to Permit Technician I in the City of San Rafael. CERTIFICATES/LICENSES/REGISTRATIONS: Possession of International Code Council (ICC) Permit Technician certification is desirable for Permit Technician I and II and is required for Permit Technician III. LANGUAGE/MATHEMATICAL/REASONING SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effective before groups of customers or employees of organization. Ability to speak Spanish is desirable but not required. Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must frequently lift and/or move up to 20 pounds for a distance of less than 50 feet. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Much of the work consists of entering data into and retrieving data from personal computers and terminals via keyboards and is performed while standing or sitting for extended periods of time with the ability to move about at will. WORK ENVIRONMENT: Incumbents within this classification are expected to be able to communicate orally, in person, online or via the telephone, with members of the general public, other City employees, or employees of outside companies and other agencies. Much of the work performed in a crowded and noisy office setting. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required . Resumes do not substitute for the City application. Candidates should detail related education and experience on the application. The examination process may include the following application appraisal and oral board interview examination. The passing point for the oral board examination final score will be 70%. Prior to appointment candidate must mass a pre-employment physical, background check, driving record, and fingerprinting. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to submit your application: https://www.calopps.org/san-rafael/job-20465009 . For more information about the City of San Rafael, go to: www.cityofsanrafael.org Reasonable Accommodation : The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require accommodation, please contact us at (415) 485-3474 before the test date. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. Such accommodation must be requested by the applicant. Job PDF: Permit Technician I-II Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $5,125 - $6,852 per month DOQ/DOE and a competitive benefits program including: Retirement:The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System): Classic Employees (Tier 2 - hired on or after 7/1/2011) - 2% @ at 55 formula, average of three years of compensation. PEPRA employees- (hired after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest years of compensation. Health Insurance:Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $853.34; Employee + 1 - $1,614.17; Employee + Family - $1,768.81; Waive Coverage $300.00) Life and Long-Term Disability Insurance:$5,000 basic and long-term disability is two-thirds of the salary up to $1,000 per month Dental Insurance:Fully paid premiums for employee and eligible dependents Vision Insurance:Fully paid premium for employee - employee responsible for dependent cost if enrolled Employee Assistance Program (EAP): Available to employee and family members 457 Deferred Comp: Employee optional participation 125 Plan: Employee optional participation Annual Leave:Vacation 10 days (1-3 years of service/6.25 hours earned per month); 12 days of Sick Leave per year; 12 holidays, 1 Floating Holiday. Gym Reimbursement: Employees eligible to receive up to $16.50 per month reimbursement for paid gym memberships Bilingual Pay: Eligible to receive $150 per month for certified fluency. Social Security: The City of San Rafael does not contribute to social security State Disability Insurance (SDI): Employee so participate in SDI and are eligible to receive SDI benefits Work Week: 37.5 hours per week/7.5 hours per day Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled
City of Sacramento, CA
Sacramento, California, United States
THE POSITION This position requires a combination of technical skills, interpersonal skills, and initiative to accomplish tasks and solve problems. IDEAL CANDIDATE STATEMENT The ideal candidate should be dedicated and adaptable, with exceptional multitasking skills, record-keeping abilities, and writing abilities. An ideal candidate will be an effective communicator, able to build trust with internal and external stakeholders. The ideal candidate will have a keen attention to detail and discretion to handle sensitive and confidential information. The ideal candidate should have experience using office software such as Microsoft Office Suite, document management systems, database management, and project management tools. The ideal candidate should have basic technical skills and the ability to troubleshoot and find solutions. Under general supervision, the Administrative Technician performs a variety of technical and paraprofessional duties in support of centralized procurement, personnel, budget and administrative functions or in support of projects or programs; assists administrative and analytical personnel in researching, compiling and reviewing information; develops and maintains databases and spreadsheets. DISTINGUISHING CHARACTERISTICS This classification may be populated with multiple incumbents. The Administrative Technician performs technical non-clerical budget, procurement, personnel or program administration work within established policy and procedure guidelines. The Administrative Technician is distinguished from journey level clerical classifications in that the duties of Administrative Technician are technical and paraprofessional in nature and require greater knowledge and judgment. Administrative Technicians do not routinely perform clerical work. SUPERVISION RECEIVED AND EXERCISED General direction is provided by higher-level administrative, analytical, or managerial staff. ESSENTIAL DUTIES AND RESPONSIBILITIES Researches, compiles, tabulates, and assembles data; assists in conducting surveys and studies; recommends and implements procedures, guidelines and processes; consults with managers and drafts policies. Prepares statistical and narrative reports, presentations, general and technical correspondence, and promotional materials; develops forms, tracking systems, databases and spreadsheets. Resolves difficult or sensitive customer service inquiries or problems, advises public on complex rules, policies and procedures; responds to inquiries from employees and the public. Researches information, organizes, evaluates and compiles results and prepares detailed summaries, tracks progress of projects and payments expenditures and reimbursements. Prepares and processes administrative documents such as vouchers, permits, personnel actions, requisitions, and contracts; prepares documents for personnel, purchasing, fiscal, and project or program areas; maintains a variety of records and files. Assists in the administration and coordination of special events, training, programs or projects; assists in coordinating municipal activities among City departments and/or other organizations. Provides exceptional customer service to those contacted in the course of work. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Basic principles of technical and statistical report preparation. Basic principles and practices of research and statistical methods. Modern office practices, procedures, and equipment. Record keeping and reporting practices. Basic principles and techniques of personnel, budget and purchasing. Basic techniques of project and program management. Skill in: Providing customer service, including dealing with people in sensitive situations and problem resolution. Use of computers and computer applications and software. Ability to: Communicate clearly and concisely, both orally and in writing. Collect, compile, organize, analyze, and interpret data. Understand, interpret, and apply rules, regulations, laws, and ordinances. Establish and maintain cooperative relationships with those contacted in the course of work. Follow oral and written instructions. EXPERIENCE AND EDUCATION Experience: Three years of journey level clerical experience, including a minimum of two years performing administrative work or advanced journey level clerical work. Substitution: Completion of 60 semester units in an accredited college or university in public or business administration, economics, accounting, personnel or a closely related field may substitute for two years of the required experience. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver's License: Possession of a valid California Class C Driver's License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Administrative Technician examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/16/2024 11:59 PM Pacific
May 03, 2024
Full Time
THE POSITION This position requires a combination of technical skills, interpersonal skills, and initiative to accomplish tasks and solve problems. IDEAL CANDIDATE STATEMENT The ideal candidate should be dedicated and adaptable, with exceptional multitasking skills, record-keeping abilities, and writing abilities. An ideal candidate will be an effective communicator, able to build trust with internal and external stakeholders. The ideal candidate will have a keen attention to detail and discretion to handle sensitive and confidential information. The ideal candidate should have experience using office software such as Microsoft Office Suite, document management systems, database management, and project management tools. The ideal candidate should have basic technical skills and the ability to troubleshoot and find solutions. Under general supervision, the Administrative Technician performs a variety of technical and paraprofessional duties in support of centralized procurement, personnel, budget and administrative functions or in support of projects or programs; assists administrative and analytical personnel in researching, compiling and reviewing information; develops and maintains databases and spreadsheets. DISTINGUISHING CHARACTERISTICS This classification may be populated with multiple incumbents. The Administrative Technician performs technical non-clerical budget, procurement, personnel or program administration work within established policy and procedure guidelines. The Administrative Technician is distinguished from journey level clerical classifications in that the duties of Administrative Technician are technical and paraprofessional in nature and require greater knowledge and judgment. Administrative Technicians do not routinely perform clerical work. SUPERVISION RECEIVED AND EXERCISED General direction is provided by higher-level administrative, analytical, or managerial staff. ESSENTIAL DUTIES AND RESPONSIBILITIES Researches, compiles, tabulates, and assembles data; assists in conducting surveys and studies; recommends and implements procedures, guidelines and processes; consults with managers and drafts policies. Prepares statistical and narrative reports, presentations, general and technical correspondence, and promotional materials; develops forms, tracking systems, databases and spreadsheets. Resolves difficult or sensitive customer service inquiries or problems, advises public on complex rules, policies and procedures; responds to inquiries from employees and the public. Researches information, organizes, evaluates and compiles results and prepares detailed summaries, tracks progress of projects and payments expenditures and reimbursements. Prepares and processes administrative documents such as vouchers, permits, personnel actions, requisitions, and contracts; prepares documents for personnel, purchasing, fiscal, and project or program areas; maintains a variety of records and files. Assists in the administration and coordination of special events, training, programs or projects; assists in coordinating municipal activities among City departments and/or other organizations. Provides exceptional customer service to those contacted in the course of work. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Basic principles of technical and statistical report preparation. Basic principles and practices of research and statistical methods. Modern office practices, procedures, and equipment. Record keeping and reporting practices. Basic principles and techniques of personnel, budget and purchasing. Basic techniques of project and program management. Skill in: Providing customer service, including dealing with people in sensitive situations and problem resolution. Use of computers and computer applications and software. Ability to: Communicate clearly and concisely, both orally and in writing. Collect, compile, organize, analyze, and interpret data. Understand, interpret, and apply rules, regulations, laws, and ordinances. Establish and maintain cooperative relationships with those contacted in the course of work. Follow oral and written instructions. EXPERIENCE AND EDUCATION Experience: Three years of journey level clerical experience, including a minimum of two years performing administrative work or advanced journey level clerical work. Substitution: Completion of 60 semester units in an accredited college or university in public or business administration, economics, accounting, personnel or a closely related field may substitute for two years of the required experience. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver's License: Possession of a valid California Class C Driver's License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Administrative Technician examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/16/2024 11:59 PM Pacific
City of LIvermore
Livermore, California, United States
Description Click here for the job announcement ! The City of Livermore is currently accepting applications for an Assistant or Associate Engineering Technician. There is one vacancy that the City can elect to fill at either level. DEFINITION Under general supervision, the Associate Engineering Technician performs advanced, technical office and field engineering functions in connection with public works activities including conducting field inspections of all public works projects, and residential, commercial, and industrial development; assisting with traffic, engineering, and similar studies for public works construction projects; completing traffic engineering studies; preparing designs using computer aided drafting for capital improvement projects and other miscellaneous projects; checking development plans; administering the sidewalk repair program; issuing permits; calculating public works fees; and performing other duties as assigned. DISTINGUISHING CHARACTERISTICS The Associate Engineering Technician is the journey level classification in the Engineering Technician series. It is distinguished from the Senior Engineering Technician which is an advanced journey level classification in the series and is responsible for the more complex tasks and assignments. It is further distinguished from the Assistant Engineering Technician which is responsible for performing more routine and less complicated technical tasks. SUPERVISION RECEIVED General supervision is provided by the Construction Inspection Manager or engineer, depending on the assigned area of responsibility. Lead direction may be provided by other classifications in the division. SUPERVISION EXERCISED May provide lead direction to Junior Engineering Technicians, Assistant Engineering Technicians, or temporary employees. Examples of Important and Essential Functions General Engineering Duties/Computer Skills Operates reprographics machine and various other office machines such as photocopier, fax machine, and calculator; operates a personal computer to perform Computer Aided Drafting (CAD), GIS database and report generation, word processing and spreadsheet functions; organizes and maintains files, records, and base maps; updates various databases relating to permits, work orders, and service requests; assists contractors and the public in interpreting and complying with city design, land development, and construction policies and requirements. Development Plan Review Uses computer aided drafting techniques and procedures to prepare routine engineering plans for development projects; develops graphs, charts, and exhibits for presentations; writes specifications and property descriptions; reviews planning entitlement referrals and drafts conditions of approval; reviews public improvement plans and building plan check referrals for compliance with conditions of approval and City standards; calculates development fees and monitors trust accounts; updates City maps; and evaluates applications and issues encroachment permits. Project Design Uses computer aided drafting techniques and procedures to prepare complex engineering plans for public works projects; prepares graphs, charts, and exhibits for presentation; prepares project plans, specifications, and cost estimates for City projects such as streets, bike trails, sewers, storm drains, water lines, parks, golf courses, the airport, traffic control projects, and other miscellaneous projects; administers the Sidewalk Repair Program; assists in maintaining the pavement management system and inspecting pavement condition indexes; updates specifications and details; prepares right of way descriptions and plats; and assists with contract administration support for capital improvement projects; and reviews complex development projects for conformance with current engineering requirements. Construction Compliance Performs field inspections of public works projects, developments, and activities requiring permits and inspection; inspects grading, underground utilities, City water mains, sewers, storm drains, curbs, gutters, paving, irrigation systems, street lights, and other infrastructure construction for conformance with regulatory standards, plans, and specifications; maintains daily written records of progress made in construction and materials used; and makes progress payments, writes change orders, and performs other contract administration duties on routine public works projects; assists contractors and the public in interpreting and complying with construction requirements; prepares monthly progress payment records; issues stop work orders when necessary; checks compliance of contractors with local, regional, state, and federal regulations including those governing wages and payroll; investigates and resolves citizen complaints regarding construction work on City facilities; and enforces safety regulations. Traffic and Transportation Collects, summarizes, and presents traffic data; conducts traffic surveys; conducts studies to determine the need for traffic controls; prepares signing and marking plans and traffic signal designs; prepares and reviews construction zone traffic control plans; reviews traffic accident reports and prepares collision diagrams; meets with the public and other City departments to receive requests and explain City policies and traffic engineering procedures. Job Related and Essential Qualifications Demonstrated Knowledge of : Principles and practices of engineering related to design, construction, and maintenance of street, sidewalks, drainage, and related public works projects; materials, methods, and equipment used in the testing of construction materials; methods of compacting soils; civil engineering design and drafting techniques and procedures; surveying techniques and practices including algebra, geometry, and trigonometry; City engineering policies, ordinances, standards, and specifications; construction standards; computer usage and applications in an engineering office; principles and practices of traffic engineering; local, state, and federal laws pertaining to vehicular travel; signing, marking, and traffic signal standards; methods of conducting various surveys and studies; and standard traffic engineering reference material. Demonstrated Skills to : Read, evaluate, and interpret, complex construction drawings and technical reports; work effectively, courteously, and firmly with contractors and their representatives; analyze construction methods to determine conformance with accepted standards and enforce corrective actions when necessary; prepare clear and concise reports; draft maps, plans, and layouts; make accurate measurements and compute materials used in construction; make engineering calculations and designs; utilize personal computers and computer software to perform calculations such as traverses, closures, profiles, grades, areas, vertical curves, and quantities; prepare plans for capital improvement projects using AutoCad; correctly read and interpret field construction staking survey controls, construction plans, profiles, cross-sections, topographic maps, and plats; supervise and direct the activity of employees; solve problems and make appropriate decisions; determine data requirements for studies and surveys; organize and accurately maintain files and records; and exemplify an enthusiastic, resourceful, and effective customer service attitude with the public, co-workers, and others who are contacted in the course of work. Ability to : Establish and maintain open and honest communications with co-workers at all levels of the organization; and demonstrate excellent customer service and interpersonal relations with the public. Experience, Education and Training Guidelines: Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Three years of experience performing technical civil engineering responsibilities related to civil engineering design, construction engineering/inspection, and/or traffic engineering. Education : Equivalent to graduation from high school supplemented by courses in algebra, geometry, trigonometry, land surveying, engineering design, construction inspection, and/or traffic engineering. An Associate degree in a related field is desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. License : Certain positions may require the possession of a valid California driver's license and satisfactory driving record as determined by the City. Other Requirements : Willingness and ability to work overtime as required; respond to emergencies, attend meetings, classes, and seminars as required during work and non-work hours; work under adverse conditions such as in inclement weather, in awkward spaces, and in and around construction areas. Special Requirements : Essential duties require the mental and/or physical ability to work in a standard office environment; drive a motor vehicle; read fine print on drawings and computer monitors; converse in person, over the telephone, two-way radio, and around the noise of heavy construction equipment and be heard and clearly understood; move across rough terrain and bridge scaffolding; climb into and out of sewer holes and trenches, up 25 foot ladders, and several flight of stairs; use drafting and survey instruments, calculators, and personal computers; and strength to safely lift and maneuver materials weighing up to 30 pounds. Additional Information The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: 5/20/2024 5:00 PM Pacific
Apr 27, 2024
Full Time
Description Click here for the job announcement ! The City of Livermore is currently accepting applications for an Assistant or Associate Engineering Technician. There is one vacancy that the City can elect to fill at either level. DEFINITION Under general supervision, the Associate Engineering Technician performs advanced, technical office and field engineering functions in connection with public works activities including conducting field inspections of all public works projects, and residential, commercial, and industrial development; assisting with traffic, engineering, and similar studies for public works construction projects; completing traffic engineering studies; preparing designs using computer aided drafting for capital improvement projects and other miscellaneous projects; checking development plans; administering the sidewalk repair program; issuing permits; calculating public works fees; and performing other duties as assigned. DISTINGUISHING CHARACTERISTICS The Associate Engineering Technician is the journey level classification in the Engineering Technician series. It is distinguished from the Senior Engineering Technician which is an advanced journey level classification in the series and is responsible for the more complex tasks and assignments. It is further distinguished from the Assistant Engineering Technician which is responsible for performing more routine and less complicated technical tasks. SUPERVISION RECEIVED General supervision is provided by the Construction Inspection Manager or engineer, depending on the assigned area of responsibility. Lead direction may be provided by other classifications in the division. SUPERVISION EXERCISED May provide lead direction to Junior Engineering Technicians, Assistant Engineering Technicians, or temporary employees. Examples of Important and Essential Functions General Engineering Duties/Computer Skills Operates reprographics machine and various other office machines such as photocopier, fax machine, and calculator; operates a personal computer to perform Computer Aided Drafting (CAD), GIS database and report generation, word processing and spreadsheet functions; organizes and maintains files, records, and base maps; updates various databases relating to permits, work orders, and service requests; assists contractors and the public in interpreting and complying with city design, land development, and construction policies and requirements. Development Plan Review Uses computer aided drafting techniques and procedures to prepare routine engineering plans for development projects; develops graphs, charts, and exhibits for presentations; writes specifications and property descriptions; reviews planning entitlement referrals and drafts conditions of approval; reviews public improvement plans and building plan check referrals for compliance with conditions of approval and City standards; calculates development fees and monitors trust accounts; updates City maps; and evaluates applications and issues encroachment permits. Project Design Uses computer aided drafting techniques and procedures to prepare complex engineering plans for public works projects; prepares graphs, charts, and exhibits for presentation; prepares project plans, specifications, and cost estimates for City projects such as streets, bike trails, sewers, storm drains, water lines, parks, golf courses, the airport, traffic control projects, and other miscellaneous projects; administers the Sidewalk Repair Program; assists in maintaining the pavement management system and inspecting pavement condition indexes; updates specifications and details; prepares right of way descriptions and plats; and assists with contract administration support for capital improvement projects; and reviews complex development projects for conformance with current engineering requirements. Construction Compliance Performs field inspections of public works projects, developments, and activities requiring permits and inspection; inspects grading, underground utilities, City water mains, sewers, storm drains, curbs, gutters, paving, irrigation systems, street lights, and other infrastructure construction for conformance with regulatory standards, plans, and specifications; maintains daily written records of progress made in construction and materials used; and makes progress payments, writes change orders, and performs other contract administration duties on routine public works projects; assists contractors and the public in interpreting and complying with construction requirements; prepares monthly progress payment records; issues stop work orders when necessary; checks compliance of contractors with local, regional, state, and federal regulations including those governing wages and payroll; investigates and resolves citizen complaints regarding construction work on City facilities; and enforces safety regulations. Traffic and Transportation Collects, summarizes, and presents traffic data; conducts traffic surveys; conducts studies to determine the need for traffic controls; prepares signing and marking plans and traffic signal designs; prepares and reviews construction zone traffic control plans; reviews traffic accident reports and prepares collision diagrams; meets with the public and other City departments to receive requests and explain City policies and traffic engineering procedures. Job Related and Essential Qualifications Demonstrated Knowledge of : Principles and practices of engineering related to design, construction, and maintenance of street, sidewalks, drainage, and related public works projects; materials, methods, and equipment used in the testing of construction materials; methods of compacting soils; civil engineering design and drafting techniques and procedures; surveying techniques and practices including algebra, geometry, and trigonometry; City engineering policies, ordinances, standards, and specifications; construction standards; computer usage and applications in an engineering office; principles and practices of traffic engineering; local, state, and federal laws pertaining to vehicular travel; signing, marking, and traffic signal standards; methods of conducting various surveys and studies; and standard traffic engineering reference material. Demonstrated Skills to : Read, evaluate, and interpret, complex construction drawings and technical reports; work effectively, courteously, and firmly with contractors and their representatives; analyze construction methods to determine conformance with accepted standards and enforce corrective actions when necessary; prepare clear and concise reports; draft maps, plans, and layouts; make accurate measurements and compute materials used in construction; make engineering calculations and designs; utilize personal computers and computer software to perform calculations such as traverses, closures, profiles, grades, areas, vertical curves, and quantities; prepare plans for capital improvement projects using AutoCad; correctly read and interpret field construction staking survey controls, construction plans, profiles, cross-sections, topographic maps, and plats; supervise and direct the activity of employees; solve problems and make appropriate decisions; determine data requirements for studies and surveys; organize and accurately maintain files and records; and exemplify an enthusiastic, resourceful, and effective customer service attitude with the public, co-workers, and others who are contacted in the course of work. Ability to : Establish and maintain open and honest communications with co-workers at all levels of the organization; and demonstrate excellent customer service and interpersonal relations with the public. Experience, Education and Training Guidelines: Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Three years of experience performing technical civil engineering responsibilities related to civil engineering design, construction engineering/inspection, and/or traffic engineering. Education : Equivalent to graduation from high school supplemented by courses in algebra, geometry, trigonometry, land surveying, engineering design, construction inspection, and/or traffic engineering. An Associate degree in a related field is desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. License : Certain positions may require the possession of a valid California driver's license and satisfactory driving record as determined by the City. Other Requirements : Willingness and ability to work overtime as required; respond to emergencies, attend meetings, classes, and seminars as required during work and non-work hours; work under adverse conditions such as in inclement weather, in awkward spaces, and in and around construction areas. Special Requirements : Essential duties require the mental and/or physical ability to work in a standard office environment; drive a motor vehicle; read fine print on drawings and computer monitors; converse in person, over the telephone, two-way radio, and around the noise of heavy construction equipment and be heard and clearly understood; move across rough terrain and bridge scaffolding; climb into and out of sewer holes and trenches, up 25 foot ladders, and several flight of stairs; use drafting and survey instruments, calculators, and personal computers; and strength to safely lift and maneuver materials weighing up to 30 pounds. Additional Information The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: 5/20/2024 5:00 PM Pacific
Irvine Ranch Water District, CA
Irvine, California, United States
General Description We are excited to announce that we are accepting applications for the position of Metering Systems Technician III. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Position: The Metering Systems Technician III is responsible for installation, testing, replacement and repair of all size meters, both in the field and meter shop for domestic, untreated and recycled water distribution systems and for maintaining all District meter information. The ideal candidate is someone with mechanical skills and knowledge of various tasks related to meter maintenance and calibration requirements. This person is self-motivated, a self-starter, who provides excellent customer service; focused on safety and maintaining professionalism and is detail oriented, dependable and flexible while using critical thinking skills to problem solve. Leadership, Traffic control requirements and Computer Maintenance Management Systems (CMMS) database experience is desired . Distinguishing Characteristics: The Metering Systems Technician III position is distinguished from the Metering Systems Technician I and II by the following: In the absence of the Water Maintenance Supervisor, responsible for supervising the crew, preparing work schedules, daily/weekly logs and reports and administrative responsibility for the work order system. Assist in the training of Metering Systems Technician in proper procedures and responsibilities in both routine and emergency situations and provide on-the-job training. Make recommendations to the Supervisor regarding the selection, counseling and training of employees. May initiate purchase requisitions and material sign out sheets. Provide input to the Supervisor for reviews and performance evaluations of Metering Systems Technicians. Responsible for the Large Meter Maintenance Program, including all maintenance databases. Summary of Duties Install, maintain, test, calibrate, repair, troubleshoot and make recommendations for modification to all sizes (5/8" to 36") and types of District meters including: positive displacement, turbine, single jet and propeller. Read and interpret blueprints and installation manuals for metering systems and provide technical support and advice to other departments or outside customers. Coordinate with electrical and other departments regarding type of equipment and parts needed. Perform preventive and demand maintenance on all District meters utilizing the Customer Care & Billing System (CC&B) and the Computerized Maintenance Management System - Tabware (CMMS) or other computerized programs. Diagnose meter failures and repair/replace as appropriate. Provide miscellaneous support to other Operations and Maintenance groups regarding any systems maintenance. Ensure maintenance of stock and supply of meters and meter repair parts. Advise and request from supervisor, requisition of supplies, materials, tools and equipment. Coordinate with Engineering Department on new meter installations with customers, contractors and developers for recycled and domestic water meters 2" and smaller. Ensure customer and interdepartmental coordination for water interruption to perform meter maintenance. Comply with District Dechlorination Procedures. May be required to participate in District Standby Program. Comply with District safety work-related practices and attend relevant safety training. Qualifications Education: High School graduation or equivalent. For degrees obtained outside of the U.S., an official equivalency evaluation is required. Experience: Three (3) years of experience testing or replacing/repairing or calibrating meters (5/8" through 36") in either the field or shop settings. Familiarity with hand and power tools. License/Certification(s): California State Water Resources Control Board Grade III Water Distribution Certificate is required. Valid California Class C Driver's License is required. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to effectively communicate both orally and in writing. Ability to communicate effectively with all levels of office/field employees, management, customers and vendors. Represent District in a professional manner when dealing with customers, outside contractors and agency officials. Ability to advise and provide interpretation to others on how to apply policies, procedures and standards to specific situations. Mathematical Ability Ability to add, subtract, multiply and divide. Ability to calculate water formulas and interpret applicable tables and charts. Knowledge of algebra. Technology Ability Familiarity with Windows based computerized environment and Preventive Maintenance data base programs desirable. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Must exercise independent judgment when making decisions involving specific job functions, shutdowns and most efficient utilization of staff and equipment in the absence of the Supervisor. Physical Requirements Ability to lift 50 lbs. on a routine basis and up to 80 lbs. with assistance. Must be certified annually to wear respiratory equipment. Must be clean-shaven such that facial hair does not interfere with the fit of a tight-fitting respirator. Ability to exert moderate to heavy physical effort in heavy work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, lifting, carrying, pushing, twisting and pulling. Ability to operate equipment and machinery with some operations requiring complex and rapid adjustments. Ability to work in a confined space environment and in underground locations. Environmental Adaptability Ability to work under sometimes uncomfortable conditions with exposure to environmental factors such as toxic agents, wildlife, disease, equipment, high speed traffic or machinery. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
General Description We are excited to announce that we are accepting applications for the position of Metering Systems Technician III. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Position: The Metering Systems Technician III is responsible for installation, testing, replacement and repair of all size meters, both in the field and meter shop for domestic, untreated and recycled water distribution systems and for maintaining all District meter information. The ideal candidate is someone with mechanical skills and knowledge of various tasks related to meter maintenance and calibration requirements. This person is self-motivated, a self-starter, who provides excellent customer service; focused on safety and maintaining professionalism and is detail oriented, dependable and flexible while using critical thinking skills to problem solve. Leadership, Traffic control requirements and Computer Maintenance Management Systems (CMMS) database experience is desired . Distinguishing Characteristics: The Metering Systems Technician III position is distinguished from the Metering Systems Technician I and II by the following: In the absence of the Water Maintenance Supervisor, responsible for supervising the crew, preparing work schedules, daily/weekly logs and reports and administrative responsibility for the work order system. Assist in the training of Metering Systems Technician in proper procedures and responsibilities in both routine and emergency situations and provide on-the-job training. Make recommendations to the Supervisor regarding the selection, counseling and training of employees. May initiate purchase requisitions and material sign out sheets. Provide input to the Supervisor for reviews and performance evaluations of Metering Systems Technicians. Responsible for the Large Meter Maintenance Program, including all maintenance databases. Summary of Duties Install, maintain, test, calibrate, repair, troubleshoot and make recommendations for modification to all sizes (5/8" to 36") and types of District meters including: positive displacement, turbine, single jet and propeller. Read and interpret blueprints and installation manuals for metering systems and provide technical support and advice to other departments or outside customers. Coordinate with electrical and other departments regarding type of equipment and parts needed. Perform preventive and demand maintenance on all District meters utilizing the Customer Care & Billing System (CC&B) and the Computerized Maintenance Management System - Tabware (CMMS) or other computerized programs. Diagnose meter failures and repair/replace as appropriate. Provide miscellaneous support to other Operations and Maintenance groups regarding any systems maintenance. Ensure maintenance of stock and supply of meters and meter repair parts. Advise and request from supervisor, requisition of supplies, materials, tools and equipment. Coordinate with Engineering Department on new meter installations with customers, contractors and developers for recycled and domestic water meters 2" and smaller. Ensure customer and interdepartmental coordination for water interruption to perform meter maintenance. Comply with District Dechlorination Procedures. May be required to participate in District Standby Program. Comply with District safety work-related practices and attend relevant safety training. Qualifications Education: High School graduation or equivalent. For degrees obtained outside of the U.S., an official equivalency evaluation is required. Experience: Three (3) years of experience testing or replacing/repairing or calibrating meters (5/8" through 36") in either the field or shop settings. Familiarity with hand and power tools. License/Certification(s): California State Water Resources Control Board Grade III Water Distribution Certificate is required. Valid California Class C Driver's License is required. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to effectively communicate both orally and in writing. Ability to communicate effectively with all levels of office/field employees, management, customers and vendors. Represent District in a professional manner when dealing with customers, outside contractors and agency officials. Ability to advise and provide interpretation to others on how to apply policies, procedures and standards to specific situations. Mathematical Ability Ability to add, subtract, multiply and divide. Ability to calculate water formulas and interpret applicable tables and charts. Knowledge of algebra. Technology Ability Familiarity with Windows based computerized environment and Preventive Maintenance data base programs desirable. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Must exercise independent judgment when making decisions involving specific job functions, shutdowns and most efficient utilization of staff and equipment in the absence of the Supervisor. Physical Requirements Ability to lift 50 lbs. on a routine basis and up to 80 lbs. with assistance. Must be certified annually to wear respiratory equipment. Must be clean-shaven such that facial hair does not interfere with the fit of a tight-fitting respirator. Ability to exert moderate to heavy physical effort in heavy work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, lifting, carrying, pushing, twisting and pulling. Ability to operate equipment and machinery with some operations requiring complex and rapid adjustments. Ability to work in a confined space environment and in underground locations. Environmental Adaptability Ability to work under sometimes uncomfortable conditions with exposure to environmental factors such as toxic agents, wildlife, disease, equipment, high speed traffic or machinery. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: Continuous
Contra Costa County, CA
Contra Costa County, California, United States
The Position Upcoming negotiated salary increases: 5% on July 1, 2024 5% on July 1, 2025 Bargaining Unit: Local 856 - General Services & Maintenance Unit Why join Contra Costa County? Ranking among the larger California fire agencies, the Contra Costa County Fire Protection District is a well-equipped, full-service fire agency. The District is an "all-hazards" organization providing fire suppression, First Responder Advanced Life Support (ALS) emergency medical services as well as 911 emergency ambulance transport services for over two-thirds of the county, technical rescue, marine firefighting, water rescue, Type II Hazardous Materials Response team, heavy fire equipment program, fire prevention, and fire investigation services to nine cities and county unincorporated areas. The Fire District Apparatus Shop provides routine preventative maintenance and emergency repairs for our Fire Apparatus. The Apparatus Shop is staffed by an Apparatus Manager, six (6) Fire Equipment Mechanics, a Fire Service Coordinator, and a Driver Clerk. The Fire District has almost 150 pieces of Fire Apparatus which includes Type 1, Type 2, Type 3, Type 4. Type 6 engines as well as Tillers, Hazmats, UTV's, Quints, Water Tenders and Rescue vehicles. The Fire Mechanics are ASE certified as Truck Mechanics and CFMA certified to work on Fire Apparatus. We are looking for someone who is: Dependable, helpful, respectful, honest, hardworking, professional, and a team player. Self-motivated and driven to learn by trying and doing on their own rather than waiting for direction. Willing to learn new technology, equipment, and apparatus. What you will typically be responsible for: Inspecting trucks, boats, bulldozers, tractors, and mechanical equipment used in fire fighting and other Fire District services. Diagnosing mechanical and electrical troubles and makes various types of repairs, such as general overhauling, electrical and fuel systems, differentials and related equipment, suspension assemblies, repairing and servicing fire pumps. Operating typical shop tools including electrical and acetylene welding devices. Road testing and transporting fire apparatus, service vehicles, and trucks. Assisting in the training of shop personnel and District personnel A few reasons you might love about this job: The District operates the most current equipment with state-of-the-art technology. Our staff works on many types of equipment and apparatus including boats, bulldozers, fire trucks, tillers, wildland engines, advanced electronics incorporated into fire apparatus chassis. Learn and work in an environment that is always changing; equipment and apparatus are constantly being updated. Continuous training opportunities. Work as a team with full support from management. Room for growth and opportunities for advancement. A few challenges you might face in this job : Having to adjust to learning all the new and varied types of equipment in the Fire District due to the continuous updates of new equipment and technology which takes time to learn. Learning and adapting to the organizational and paramilitary chain of command in a professional environment Competencies Required: Attention to Detail: Focusing on the details of work content, work steps, and final work products Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Customer Focus: Attending to the needs and expectations of customers Teamwork: Collaborating with others to achieve shared goals Group Facilitation: Enabling constructive and productive group interaction Informing: Proactively obtaining and sharing information Reading Comprehension: Understanding and using written information Mechanical Insight: Comprehending how mechanical, electrical, and structural systems operate and interact Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Using Technology: Working with electronic hardware and software applications To read the complete job description, please visit the website; https://www.governmentjobs.com/careers/contracosta/classspecs/1247208?keywords=fire%20emergency&pagetype=classSpecifications The eligible list established from this recruitment may remain in effect for six months. Minimum Qualifications License Required: (A) Possession of a valid California driver’s license. Out of state valid driver’s license will be accepted during the application process. AND (B) Must obtain a valid Class B driver’s license with Tank Endorsement (or Class A with Tank Endorsement) prior to the end of probation and maintain the license while employed in this class. Certification Requirements: Possess and maintain a valid California State Fire Marshall Fire Mechanic Level I or Fire Emergency Vehicle Technician I certification Experience: Two (2) years full-time, paid experience in a California fire department, public agency, or private company as a heavy duty or truck mechanic, one (1) year of which must be related to the maintenance of fire apparatus. OR Three (3) years full-time, paid experience in a California fire department, public agency, or private industry as a heavy duty or truck mechanic (no fire apparatus required). Physical Requirements : Ability to meet such health standards as may be prescribed by the Department of Transportation regulations for commercial driver's licenses. Desired Qualifications: - Fire apparatus mechanic experience is desirable - CSFM Emergency Vehicle Technician II/III certification - Completion of Pierce training courses or Pierce Master Technician certification Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Completion of a Supplemental Questionnaire is required. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: A Training and Experience Evaluation may be used to rank candidates on the eligible list. This will be included in the supplemental questionnaire as a part of the application. (Weighted 100%) For applications received between 5/9/24 - 5/26/24 Training and Experience Evaluation: 6/3/24 For applications received between 5/27/24 - 6/23/24 Training and Experience Evaluation: 7/1/24 For applications received between 6/24/24 - 7/21/24 Training and Experience Evaluation: 7/29/24 For applications received between 7/22/24 - 8/25/24 Training and Experience Evaluation: 9/2/24 For applications received between 8/26/24 - 9/22/24 Training and Experience Evaluation: 9/30/24 For applications received between 9/23/24 - 10/20/24 Training and Experience Evaluation: 10/28/24 For applications received between 10/21/24 - 11/17/24 Training and Experience Evaluation: 11/25/24 For applications received between 11/18/24 - 12/15/24 Training and Experience Evaluation: 12/23/24 Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Elizabeth Loud, eloud@cccfpd.org. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
May 10, 2024
Full Time
The Position Upcoming negotiated salary increases: 5% on July 1, 2024 5% on July 1, 2025 Bargaining Unit: Local 856 - General Services & Maintenance Unit Why join Contra Costa County? Ranking among the larger California fire agencies, the Contra Costa County Fire Protection District is a well-equipped, full-service fire agency. The District is an "all-hazards" organization providing fire suppression, First Responder Advanced Life Support (ALS) emergency medical services as well as 911 emergency ambulance transport services for over two-thirds of the county, technical rescue, marine firefighting, water rescue, Type II Hazardous Materials Response team, heavy fire equipment program, fire prevention, and fire investigation services to nine cities and county unincorporated areas. The Fire District Apparatus Shop provides routine preventative maintenance and emergency repairs for our Fire Apparatus. The Apparatus Shop is staffed by an Apparatus Manager, six (6) Fire Equipment Mechanics, a Fire Service Coordinator, and a Driver Clerk. The Fire District has almost 150 pieces of Fire Apparatus which includes Type 1, Type 2, Type 3, Type 4. Type 6 engines as well as Tillers, Hazmats, UTV's, Quints, Water Tenders and Rescue vehicles. The Fire Mechanics are ASE certified as Truck Mechanics and CFMA certified to work on Fire Apparatus. We are looking for someone who is: Dependable, helpful, respectful, honest, hardworking, professional, and a team player. Self-motivated and driven to learn by trying and doing on their own rather than waiting for direction. Willing to learn new technology, equipment, and apparatus. What you will typically be responsible for: Inspecting trucks, boats, bulldozers, tractors, and mechanical equipment used in fire fighting and other Fire District services. Diagnosing mechanical and electrical troubles and makes various types of repairs, such as general overhauling, electrical and fuel systems, differentials and related equipment, suspension assemblies, repairing and servicing fire pumps. Operating typical shop tools including electrical and acetylene welding devices. Road testing and transporting fire apparatus, service vehicles, and trucks. Assisting in the training of shop personnel and District personnel A few reasons you might love about this job: The District operates the most current equipment with state-of-the-art technology. Our staff works on many types of equipment and apparatus including boats, bulldozers, fire trucks, tillers, wildland engines, advanced electronics incorporated into fire apparatus chassis. Learn and work in an environment that is always changing; equipment and apparatus are constantly being updated. Continuous training opportunities. Work as a team with full support from management. Room for growth and opportunities for advancement. A few challenges you might face in this job : Having to adjust to learning all the new and varied types of equipment in the Fire District due to the continuous updates of new equipment and technology which takes time to learn. Learning and adapting to the organizational and paramilitary chain of command in a professional environment Competencies Required: Attention to Detail: Focusing on the details of work content, work steps, and final work products Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Customer Focus: Attending to the needs and expectations of customers Teamwork: Collaborating with others to achieve shared goals Group Facilitation: Enabling constructive and productive group interaction Informing: Proactively obtaining and sharing information Reading Comprehension: Understanding and using written information Mechanical Insight: Comprehending how mechanical, electrical, and structural systems operate and interact Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Using Technology: Working with electronic hardware and software applications To read the complete job description, please visit the website; https://www.governmentjobs.com/careers/contracosta/classspecs/1247208?keywords=fire%20emergency&pagetype=classSpecifications The eligible list established from this recruitment may remain in effect for six months. Minimum Qualifications License Required: (A) Possession of a valid California driver’s license. Out of state valid driver’s license will be accepted during the application process. AND (B) Must obtain a valid Class B driver’s license with Tank Endorsement (or Class A with Tank Endorsement) prior to the end of probation and maintain the license while employed in this class. Certification Requirements: Possess and maintain a valid California State Fire Marshall Fire Mechanic Level I or Fire Emergency Vehicle Technician I certification Experience: Two (2) years full-time, paid experience in a California fire department, public agency, or private company as a heavy duty or truck mechanic, one (1) year of which must be related to the maintenance of fire apparatus. OR Three (3) years full-time, paid experience in a California fire department, public agency, or private industry as a heavy duty or truck mechanic (no fire apparatus required). Physical Requirements : Ability to meet such health standards as may be prescribed by the Department of Transportation regulations for commercial driver's licenses. Desired Qualifications: - Fire apparatus mechanic experience is desirable - CSFM Emergency Vehicle Technician II/III certification - Completion of Pierce training courses or Pierce Master Technician certification Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Completion of a Supplemental Questionnaire is required. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: A Training and Experience Evaluation may be used to rank candidates on the eligible list. This will be included in the supplemental questionnaire as a part of the application. (Weighted 100%) For applications received between 5/9/24 - 5/26/24 Training and Experience Evaluation: 6/3/24 For applications received between 5/27/24 - 6/23/24 Training and Experience Evaluation: 7/1/24 For applications received between 6/24/24 - 7/21/24 Training and Experience Evaluation: 7/29/24 For applications received between 7/22/24 - 8/25/24 Training and Experience Evaluation: 9/2/24 For applications received between 8/26/24 - 9/22/24 Training and Experience Evaluation: 9/30/24 For applications received between 9/23/24 - 10/20/24 Training and Experience Evaluation: 10/28/24 For applications received between 10/21/24 - 11/17/24 Training and Experience Evaluation: 11/25/24 For applications received between 11/18/24 - 12/15/24 Training and Experience Evaluation: 12/23/24 Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Elizabeth Loud, eloud@cccfpd.org. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Our Water Meter Technician I performs water meter installations, maintenance, and repairs of ¾” to 6” water meters. They also assist the Water Meter Tech II with customer complaints and general maintenance of our water systems. The pay range for this position is $22.24 to $30.03 per hour, with a hiring range of $22.24 to $26.13 per hour, depending on qualifications and experience. This opportunity will be available until June 28, 2024 at 12:00pm. A current resume is required, and a cover letter is preferred. The City of Loveland is seeking a Water Meter Technician I who has a passion for serving our community. Meter Technicians have the opportunity to collaborate with many divisions across the city including water and wastewater treatments plants, water operations, parks department, police services, Loveland Fire Department and interact with and educate the public. Our ideal candidate has a background that demonstrates experience installing, testing, inspecting, and troubleshooting water meters or similar plumbing skills such as repairing backflows, performing pressure testing or working on valves and distribution systems. Our meter technicians serve the community and must demonstrate flexibility, adaptability, attention to detail, with exceptional customer service and communication skills. You’ll join a passionate and fun group who enjoy an exceptional work-life balance and who support opportunities for growth. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions Assembles, maintains, tests, exchanges and repairs ¾” to 6” water meters. Performs ¾” to 2” water taps. Performs 4” and 6” sewer taps. Operates meter test bench to verify accuracy of meters. Maintains precise records and information with respect to meter history and performance. Performs Inspections of water meter vaults, meter pits, service lines and sewer service installs/taps. Uses a daily work order system (CIS) to complete service orders such as leak checks, pressure checks, turn off/on, meter tests, GPS, meter downloads, customer complaints and any other public relation needs. Upgrade existing water infrastructure to meet current standards. Provides technical support to utility billing and meter reading. Assists with coordination of projects or problems of adjacent water districts. Assists water operations with water main breaks, service line repairs, jetting and sewer backups. Assists with maintenance and repairs on large PRV’s. Other Job Functions Provides feedback and information to supervisor for budget and special projects. Provides routine maintenance to assigned equipment and vehicles. May assist with the cross-connection control program by surveying single family residence. Performs other duties as assigned. Qualifications Education: High School diploma or GED Experience: 1 year of water meter experience including installation, troubleshooting, testing, and repairing water meters Certifications Must possess a valid driver's license. Colorado Class I Water Distribution Certificate desired. Confined Space training/certificate preferred. Trenching and Excavating training/certificate preferred. Cross Connection Control Tester Certification preferred. Knowledge, Skills, and Abilities Basic knowledge of water meters, taps, meter installations, and basic plumbing. Basic knowledge of design specifications and practical applications. Ability to become Familiar with City codes and development standards with respect to tap and meter installations. Ability to effectively communicate verbally and in writing with customers and co-workers. Ability to demonstrate good customer service skills by filling out work orders with all required information and effectively deal with angry or emotional customers. Ability to work in confined spaces. Knowledge of pipeline construction and safety preferred. Knowledge of water distribution systems, construction and maintenance preferred. Physical Demands: Frequent Strenuous to extreme physical effort that includes frequent use of heavy objects (e.g., 50+ pounds) and may also use heavy tools or require strenuous application in awkward positions. Working Environment Occasional: Exposure to hazards that are predictable or well protected against. Exposure to marginal to moderate conditions that are unpredictable and may lead to injury. Frequent: Exposure to heat and noise along with working outside in the elements. Additional Working Demands / Conditions This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefits Information Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
May 14, 2024
Full Time
Our Water Meter Technician I performs water meter installations, maintenance, and repairs of ¾” to 6” water meters. They also assist the Water Meter Tech II with customer complaints and general maintenance of our water systems. The pay range for this position is $22.24 to $30.03 per hour, with a hiring range of $22.24 to $26.13 per hour, depending on qualifications and experience. This opportunity will be available until June 28, 2024 at 12:00pm. A current resume is required, and a cover letter is preferred. The City of Loveland is seeking a Water Meter Technician I who has a passion for serving our community. Meter Technicians have the opportunity to collaborate with many divisions across the city including water and wastewater treatments plants, water operations, parks department, police services, Loveland Fire Department and interact with and educate the public. Our ideal candidate has a background that demonstrates experience installing, testing, inspecting, and troubleshooting water meters or similar plumbing skills such as repairing backflows, performing pressure testing or working on valves and distribution systems. Our meter technicians serve the community and must demonstrate flexibility, adaptability, attention to detail, with exceptional customer service and communication skills. You’ll join a passionate and fun group who enjoy an exceptional work-life balance and who support opportunities for growth. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions Assembles, maintains, tests, exchanges and repairs ¾” to 6” water meters. Performs ¾” to 2” water taps. Performs 4” and 6” sewer taps. Operates meter test bench to verify accuracy of meters. Maintains precise records and information with respect to meter history and performance. Performs Inspections of water meter vaults, meter pits, service lines and sewer service installs/taps. Uses a daily work order system (CIS) to complete service orders such as leak checks, pressure checks, turn off/on, meter tests, GPS, meter downloads, customer complaints and any other public relation needs. Upgrade existing water infrastructure to meet current standards. Provides technical support to utility billing and meter reading. Assists with coordination of projects or problems of adjacent water districts. Assists water operations with water main breaks, service line repairs, jetting and sewer backups. Assists with maintenance and repairs on large PRV’s. Other Job Functions Provides feedback and information to supervisor for budget and special projects. Provides routine maintenance to assigned equipment and vehicles. May assist with the cross-connection control program by surveying single family residence. Performs other duties as assigned. Qualifications Education: High School diploma or GED Experience: 1 year of water meter experience including installation, troubleshooting, testing, and repairing water meters Certifications Must possess a valid driver's license. Colorado Class I Water Distribution Certificate desired. Confined Space training/certificate preferred. Trenching and Excavating training/certificate preferred. Cross Connection Control Tester Certification preferred. Knowledge, Skills, and Abilities Basic knowledge of water meters, taps, meter installations, and basic plumbing. Basic knowledge of design specifications and practical applications. Ability to become Familiar with City codes and development standards with respect to tap and meter installations. Ability to effectively communicate verbally and in writing with customers and co-workers. Ability to demonstrate good customer service skills by filling out work orders with all required information and effectively deal with angry or emotional customers. Ability to work in confined spaces. Knowledge of pipeline construction and safety preferred. Knowledge of water distribution systems, construction and maintenance preferred. Physical Demands: Frequent Strenuous to extreme physical effort that includes frequent use of heavy objects (e.g., 50+ pounds) and may also use heavy tools or require strenuous application in awkward positions. Working Environment Occasional: Exposure to hazards that are predictable or well protected against. Exposure to marginal to moderate conditions that are unpredictable and may lead to injury. Frequent: Exposure to heat and noise along with working outside in the elements. Additional Working Demands / Conditions This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefits Information Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
City of Sacramento, CA
Sacramento, California, United States
THE POSITION The Senior Animal Care Technician performs, supervises, trains, assigns, reviews, and evaluates the work of Animal Care Technicians and volunteers engaged in the receiving, care, evaluation, enrichment adoption, and disposition of animals in the Animal Care Services department. DISTINGUISHING CHARACTERISTICS The Senior Animal Care Technician is distinguished from the Animal Care technician in that the former performs the more difficult animal care duties, and exercises independent judgment and initiative in scheduling, assigning and coordinating the activities of Animal Care Services. The incumbent is expected to supervise, participate in the operation of the City Animal Care Services, and assure that the public are properly and tactfully served. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by a higher level professional or management position. Responsibilities include the direct supervision of Animal Care Technicians, and supervision of Animal Care Technicians and volunteers. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform related duties as needed. Schedule, train, supervise, assign, and evaluate the work of Animal Care Technicians and volunteers. Instruct subordinate personnel and volunteers in departmental policies, safety procedures, relevant laws and ordinances, the proper care of animals, canine and feline behavior, evaluation and modification techniques, adoption counseling, customer service, and euthanasia; provide medical treatment as directed by the Veterinarian. Monitor and ensure staff and facility compliance with established safety and training protocols; complete and process reports of injury forms for employees and volunteers. Answer the phone and communicate effectively with internal and external customers to provide needed services and coordinate the activities of Animal Care Services. Maintain accurate inventories and records of kennel supplies and equipment; order supplies; provide records as necessary to Division Manager for budget preparation. Supervise, inspect, and provide quality assurance, efficiency, and consistency in the feeding and care of animals, cleaning and sanitizing of animal cages, runs, kennel equipment, and facility areas. Participate in feeding, care, cleaning, and sanitizing activities. Visually inspect animals for signs of illness or unusual behavior; dispose of dead quarantined animals per standard practice. Manage fractious animals and break up animal fights. Consult with veterinarian regarding health of animals and assist veterinarian during animal examinations. Oversee and perform animal testing for common zoonotic disease; ensure booster vaccinations are administered per veterinary direction. Visually inspect animals surrendered for owner requested euthanasia and perform triage actions for veterinary team; prepare euthanasia for approval; dispense controlled drugs, including those used for euthanasia, and maintain accurate records of controlled drugs as required by the Drug Enforcement Agency (DEA). Supervise and participate in the euthanizing of animals; ensure euthanasia room and equipment are cleaned and sanitized and deceased animals are properly placed in the cold storage unit; maintain daily records of all animals euthanized. Inspect kennel facility for needed maintenance and repair; perform simple equipment repair; report and coordinate the necessary repairs and maintenance of kennel areas. Manage kennel inventory and ensure accurate records for each animal housed in the shelter; proactively plan for the movement and outcome of animals to optimize kennel space and improve outcomes. QUALIFICATIONS Knowledge of: Standard practices, methods, and equipment used in the operation of kennel facilities. Current best practices in customer service and adoption counseling. State laws and local ordinances relating to animal care and control. Principles and techniques of supervision and training. Practices and methods used in caring for animals. Principles and practices of customer service. The habits and characteristics of small and large animals. Occupational hazards and safety precautions of work around small and large animals. The common breeds of dogs and cats. The habits, care, sex characteristics, feeding, and shelter of various wild and domestic animals. The hazards and safety precautions involved in working with animals. The methods used to clean and disinfect animal housing areas and vehicles. The symptoms and first aid treatment of common diseases and injuries to animals. Basic math, including fractions. Ability to: Supervise, train and evaluate subordinate personnel and volunteers. Schedule and coordinate kennel operations. Maintain accurate records and logs common to kennel facilities. Safely care for and physically control domestic and exotic animals and reptiles. Recognize and identify symptoms of diseases and unusual behavior in animals. Perform humane euthanasia of animals. Identify problems which develop in kennel facilities and equipment and take corrective action. Establish and maintain effective working relationships with those contacted in the course of business. Read, write, and speak English at a level necessary for efficient job performance. EXPERIENCE AND EDUCATION Experience: Two years of experience in the care, handling, and treatment of animals, six months of which must be in a lead capacity. Education: Possession of a high school diploma or General Education Diploma (GED) equivalent. Possession of a Registered Veterinary Technology License issued by the State of California is preferred. Possession of an Associate or Bachelor's degree from an accredited college or university with major course work in an animal related science is preferred. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Loss of the Class C License is cause for discipline. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Conditions: Must perform shift work as assigned, including days, evenings, weekends, and holidays. Overtime may also be required. Environmental Conditions: Work outside in various types of weather. Incumbents must be able to work in or around animal fur, dander, excrement, deal with and protect against infectious and aggressive animals. Incumbents may encounter customers who are emotionally distressed and confrontational, occasionally under the influence of drugs and/or alcohol. The Animal Care Services Center is a smoke free compound. As such, incumbents are required to leave the facility property to smoke. Additionally, incumbents are exposed to euthanasia solution and tranquilizer. Physical Conditions: Must be able to regularly lift, carry, restrain, and/or capture animals up to 60 pounds, animals heavier than 60 pounds with assistance. Incumbents will be required to walk, run, stand, or climb on wet concrete surfaces; must possess the ability to reach, bend, stoop, squat, hear, perform hand movements, and repetitive motions; have finger dexterity and eye-hand coordination. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Senior Animal Care Technician examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/26/2024 11:59 PM Pacific
May 13, 2024
Full Time
THE POSITION The Senior Animal Care Technician performs, supervises, trains, assigns, reviews, and evaluates the work of Animal Care Technicians and volunteers engaged in the receiving, care, evaluation, enrichment adoption, and disposition of animals in the Animal Care Services department. DISTINGUISHING CHARACTERISTICS The Senior Animal Care Technician is distinguished from the Animal Care technician in that the former performs the more difficult animal care duties, and exercises independent judgment and initiative in scheduling, assigning and coordinating the activities of Animal Care Services. The incumbent is expected to supervise, participate in the operation of the City Animal Care Services, and assure that the public are properly and tactfully served. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by a higher level professional or management position. Responsibilities include the direct supervision of Animal Care Technicians, and supervision of Animal Care Technicians and volunteers. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform related duties as needed. Schedule, train, supervise, assign, and evaluate the work of Animal Care Technicians and volunteers. Instruct subordinate personnel and volunteers in departmental policies, safety procedures, relevant laws and ordinances, the proper care of animals, canine and feline behavior, evaluation and modification techniques, adoption counseling, customer service, and euthanasia; provide medical treatment as directed by the Veterinarian. Monitor and ensure staff and facility compliance with established safety and training protocols; complete and process reports of injury forms for employees and volunteers. Answer the phone and communicate effectively with internal and external customers to provide needed services and coordinate the activities of Animal Care Services. Maintain accurate inventories and records of kennel supplies and equipment; order supplies; provide records as necessary to Division Manager for budget preparation. Supervise, inspect, and provide quality assurance, efficiency, and consistency in the feeding and care of animals, cleaning and sanitizing of animal cages, runs, kennel equipment, and facility areas. Participate in feeding, care, cleaning, and sanitizing activities. Visually inspect animals for signs of illness or unusual behavior; dispose of dead quarantined animals per standard practice. Manage fractious animals and break up animal fights. Consult with veterinarian regarding health of animals and assist veterinarian during animal examinations. Oversee and perform animal testing for common zoonotic disease; ensure booster vaccinations are administered per veterinary direction. Visually inspect animals surrendered for owner requested euthanasia and perform triage actions for veterinary team; prepare euthanasia for approval; dispense controlled drugs, including those used for euthanasia, and maintain accurate records of controlled drugs as required by the Drug Enforcement Agency (DEA). Supervise and participate in the euthanizing of animals; ensure euthanasia room and equipment are cleaned and sanitized and deceased animals are properly placed in the cold storage unit; maintain daily records of all animals euthanized. Inspect kennel facility for needed maintenance and repair; perform simple equipment repair; report and coordinate the necessary repairs and maintenance of kennel areas. Manage kennel inventory and ensure accurate records for each animal housed in the shelter; proactively plan for the movement and outcome of animals to optimize kennel space and improve outcomes. QUALIFICATIONS Knowledge of: Standard practices, methods, and equipment used in the operation of kennel facilities. Current best practices in customer service and adoption counseling. State laws and local ordinances relating to animal care and control. Principles and techniques of supervision and training. Practices and methods used in caring for animals. Principles and practices of customer service. The habits and characteristics of small and large animals. Occupational hazards and safety precautions of work around small and large animals. The common breeds of dogs and cats. The habits, care, sex characteristics, feeding, and shelter of various wild and domestic animals. The hazards and safety precautions involved in working with animals. The methods used to clean and disinfect animal housing areas and vehicles. The symptoms and first aid treatment of common diseases and injuries to animals. Basic math, including fractions. Ability to: Supervise, train and evaluate subordinate personnel and volunteers. Schedule and coordinate kennel operations. Maintain accurate records and logs common to kennel facilities. Safely care for and physically control domestic and exotic animals and reptiles. Recognize and identify symptoms of diseases and unusual behavior in animals. Perform humane euthanasia of animals. Identify problems which develop in kennel facilities and equipment and take corrective action. Establish and maintain effective working relationships with those contacted in the course of business. Read, write, and speak English at a level necessary for efficient job performance. EXPERIENCE AND EDUCATION Experience: Two years of experience in the care, handling, and treatment of animals, six months of which must be in a lead capacity. Education: Possession of a high school diploma or General Education Diploma (GED) equivalent. Possession of a Registered Veterinary Technology License issued by the State of California is preferred. Possession of an Associate or Bachelor's degree from an accredited college or university with major course work in an animal related science is preferred. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Loss of the Class C License is cause for discipline. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Conditions: Must perform shift work as assigned, including days, evenings, weekends, and holidays. Overtime may also be required. Environmental Conditions: Work outside in various types of weather. Incumbents must be able to work in or around animal fur, dander, excrement, deal with and protect against infectious and aggressive animals. Incumbents may encounter customers who are emotionally distressed and confrontational, occasionally under the influence of drugs and/or alcohol. The Animal Care Services Center is a smoke free compound. As such, incumbents are required to leave the facility property to smoke. Additionally, incumbents are exposed to euthanasia solution and tranquilizer. Physical Conditions: Must be able to regularly lift, carry, restrain, and/or capture animals up to 60 pounds, animals heavier than 60 pounds with assistance. Incumbents will be required to walk, run, stand, or climb on wet concrete surfaces; must possess the ability to reach, bend, stoop, squat, hear, perform hand movements, and repetitive motions; have finger dexterity and eye-hand coordination. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Senior Animal Care Technician examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/26/2024 11:59 PM Pacific
City of San Jose
United States, California, San Jose
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect, and Celebration. The City's Public Works Department is seeking an individual whose values align with the values of the City's employees. The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, customer service and partnering with the stakeholders and clients to provide facilities for the City of San Jose residents. community, and providing an excellent environment in which to work. The salary range for Communications Technician classification is $99,109.92 - $120,600.48. All ranges include an approximate five percent (5%) ongoing non-pensionable pay. Actual salary shall be determined by the final candidate's qualifications and experience. The Department of Public Works is currently recruiting to fill a Communications Technician position for the Radio Communications Shop. The Radio Communications shop maintains the communication system for the City of San José that is used by multiple departments, such as: Police, Fire, Department of Transportation, Parks Recreation Neighborhood Services (Park Rangers), and Public Works (Animal Care & Services). The City of San José public safety and city services depend upon the use of commercial radio communications equipment. For police officers and firefighters, radio communications are the primary means of communicating with the 9-1-1 dispatch center in performing their duties. These vast stand-alone radio systems with fault-tolerant designs are essential to providing the public with reliable emergency response services 24 hours a day, 365 days a year with demand for system survivability through any catastrophic event. The key responsibilities of the Communications Technician may include: Installation, maintenance and repair of mobile and portable radios, base and control stations, microwave systems, dispatch consoles, voting receivers and comparators, digital Microwave system and P25 LMR systems. Respond to trouble reports, perform preventative maintenance and project assignments. Update technical documentation including wiring block assignments, CEB programming and configurations, as-built drawings of installed equipment at City radio sites, specialized vehicular installations, and diagrams of the City's various communications systems. Provide recommendations for process improvement changes with the input of technical staff. Construct and/or modify communications equipment and perform research on new equipment. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Minimum Qualifications Education: Successful completion of a two-year college curriculum in electronics communications or electronics engineering from an accredited college or university. Experience: At least one (1) year of experience in the installation, maintenance, and repair of land mobile communications equipment. Required licenses & Certifications: Possession of a valid driver's license authorizing operation of a motor vehicle in the State of California. Out of State licenses may be acceptable. For the land mobile radio function, possession of a valid General Class Radiotelephone Operators license, issued by the Federal Communications Commission, or an equivalent Communications Technician Certification, issued after examination by a recognized two-way radio professional organization is required within 6 months of the hire date. Desired Certifications Include: Possession of a Radiotelephone Technician Certificate issued by the Association of Public Safety Communications Officials (APCO) Possession of a Technician Certificate issued by National Association of Radio and Television Engineers (NARTE) Possession of a General Radiotelephone Operators License issued by the Federal Communications Commission (FCC) Other Requirements This position requires clearance of a Police Department preliminary background check within 6 months of employment. The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices; Citywide and departmental procedures/policies and federal and state rules and regulations. Experience in the area of public safety communications is desired. Computer Skills: Experience with common business computer applications including but not limited to MS Outlook, MS Word, MS PowerPoint, and MS Excel. Customer Service: Approaches problem-solving by focusing on customers first; advocates for customer results point of view; demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely, accurate, respectful, and friendly manner. Initiative: Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance. Problem Solving: Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Project Management: Ensures support for projects and implements agency goals and strategic objectives. Communication Skills: Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current, well-organized, legible, concise, neat, and in proper grammatical form. This position is open until filled with the next review date of May 24, 2024. The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. If you have questions about the duties of these positions, the selection or hiring processes, please contact Jennifer Macias at Jennifer.Macias1@sanjoseca.gov .
May 03, 2024
Full Time
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect, and Celebration. The City's Public Works Department is seeking an individual whose values align with the values of the City's employees. The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, customer service and partnering with the stakeholders and clients to provide facilities for the City of San Jose residents. community, and providing an excellent environment in which to work. The salary range for Communications Technician classification is $99,109.92 - $120,600.48. All ranges include an approximate five percent (5%) ongoing non-pensionable pay. Actual salary shall be determined by the final candidate's qualifications and experience. The Department of Public Works is currently recruiting to fill a Communications Technician position for the Radio Communications Shop. The Radio Communications shop maintains the communication system for the City of San José that is used by multiple departments, such as: Police, Fire, Department of Transportation, Parks Recreation Neighborhood Services (Park Rangers), and Public Works (Animal Care & Services). The City of San José public safety and city services depend upon the use of commercial radio communications equipment. For police officers and firefighters, radio communications are the primary means of communicating with the 9-1-1 dispatch center in performing their duties. These vast stand-alone radio systems with fault-tolerant designs are essential to providing the public with reliable emergency response services 24 hours a day, 365 days a year with demand for system survivability through any catastrophic event. The key responsibilities of the Communications Technician may include: Installation, maintenance and repair of mobile and portable radios, base and control stations, microwave systems, dispatch consoles, voting receivers and comparators, digital Microwave system and P25 LMR systems. Respond to trouble reports, perform preventative maintenance and project assignments. Update technical documentation including wiring block assignments, CEB programming and configurations, as-built drawings of installed equipment at City radio sites, specialized vehicular installations, and diagrams of the City's various communications systems. Provide recommendations for process improvement changes with the input of technical staff. Construct and/or modify communications equipment and perform research on new equipment. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Minimum Qualifications Education: Successful completion of a two-year college curriculum in electronics communications or electronics engineering from an accredited college or university. Experience: At least one (1) year of experience in the installation, maintenance, and repair of land mobile communications equipment. Required licenses & Certifications: Possession of a valid driver's license authorizing operation of a motor vehicle in the State of California. Out of State licenses may be acceptable. For the land mobile radio function, possession of a valid General Class Radiotelephone Operators license, issued by the Federal Communications Commission, or an equivalent Communications Technician Certification, issued after examination by a recognized two-way radio professional organization is required within 6 months of the hire date. Desired Certifications Include: Possession of a Radiotelephone Technician Certificate issued by the Association of Public Safety Communications Officials (APCO) Possession of a Technician Certificate issued by National Association of Radio and Television Engineers (NARTE) Possession of a General Radiotelephone Operators License issued by the Federal Communications Commission (FCC) Other Requirements This position requires clearance of a Police Department preliminary background check within 6 months of employment. The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices; Citywide and departmental procedures/policies and federal and state rules and regulations. Experience in the area of public safety communications is desired. Computer Skills: Experience with common business computer applications including but not limited to MS Outlook, MS Word, MS PowerPoint, and MS Excel. Customer Service: Approaches problem-solving by focusing on customers first; advocates for customer results point of view; demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely, accurate, respectful, and friendly manner. Initiative: Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance. Problem Solving: Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Project Management: Ensures support for projects and implements agency goals and strategic objectives. Communication Skills: Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current, well-organized, legible, concise, neat, and in proper grammatical form. This position is open until filled with the next review date of May 24, 2024. The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. If you have questions about the duties of these positions, the selection or hiring processes, please contact Jennifer Macias at Jennifer.Macias1@sanjoseca.gov .