Search Jobs In Lee's Summit

25 Jobs in Lee's Summit

25 jobs found Jobs found Email me jobs like this
Load More

  • Customer Service Representative - Lee's Summit

    Lee's Summit, Missouri United States State of Missouri Full Time $41,685.12 per Year Mar 07, 2025
    State of Missouri Employer:

    State of Missouri

    Build the Missouri of tomorrow. Ensure a strong foundation today. Join a group of innovative team members focused on driving the State of Missouri forward. As public servants, our team members have the opportunity to produce work that is both lasting and important. This work serves to protect families, communities, and our natural resources.  No matter where you are in your career, whether entry level or senior level, a career with the State of Missouri will challenge you to grow both personally and professionally. Though one employer, there is no shortage of exciting opportunities as there are many career paths you may take within the State. If you are searching for a job that transforms lives, including your own, a career with the State of Missouri is the perfect fit!

    Apply Now View job Employer Profile

    Job Description

    Note for internal applicants: Successful candidates already at rates above the posted salary will be evaluated on an individual basis to determine final salary outcome. Offers above the posted amount may occur depending on similarity of internal work or transferability of knowledge, skills, and abilities of internal applicants.

    Job Location: 600 NE Colbern Road, Lee's Summit, MO

    Why you’ll love this position:

    The customer service representative is responsible for receiving incoming telephone calls, e-mails, and correspondence from the public, emergency agencies, and employees; conducts research to answer routine questions or take action and provides follow up to customers. Complex questions and nonstandard issues are referred to appropriate personnel. Responsibilities are performed under moderate supervision.

    MoDOT will bring candidates onto the team as entry-level, intermediate, or senior level, based on your skills and experience. If you are hired as an entry-level or intermediate Customer Service Representative, this opening is for one of our CAREER-LADDER positions which offers the opportunity for career advancement without having to participate in the competitive selection interview process. As you continue to learn, acquire new skills, and gain experience, you can be promoted to a higher-level position.

    What you’ll do:

    • Mails requested materials such as maps and information booklets to outside agencies and the general public.
    • Researches department or district manuals, or makes inquiries to obtain answers to customer questions; informs customers of what actions are being taken with regard to questions or concerns.
    • Notifies appropriate department personnel to act on customer concerns or emergency situations; follows up with appropriate department personnel to ensure response has been made to customer.
    • Completes documentation regarding customer service activities and maintains customer database; compiles and provides requested information to department personnel.
    • May work with Transportation Information Center staff to disseminate Intelligent Transportation System information to customers calling in or to department employees or emergency agencies responding to incidents.


    All you need for success:

    Minimum Qualifications

    • High School Diploma or GED/HiSET
    • Two years of clerical experience, or experience in department operations, policies, and procedures.


    Preferred Qualifications

    More reasons to love this position:

    MoDOT offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Visit our CAREERS page to explore all we have to offer. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for MoDOT, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found HERE .

    At MoDOT you will play a key role in maintaining the seventh largest highway system in the United States. We value team players who are open-minded and work well with others to accomplish goals and fulfill our mission of safety, service, and stability. We see the growth of our team members as an investment, both in MoDOT's future and yours. If you're looking for diverse opportunities, challenging work, and a flexible environment, we want to talk to you about joining our winning team. MoDOT operates on shared values and your success in our organization depends upon modeling these values. CLICK HERE to view our mission, values, and tangible results. If you embrace these values, we welcome your application.

    If you have questions about this position please contact:

    kchr@modot.mo.gov

    The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    What you'll do:

    • Mails requested materials such as maps and information booklets to outside agencies and the general public.
    • Researches department or district manuals, or makes inquiries to obtain answers to customer questions; informs customers of what actions are being taken with regard to questions or concerns.
    • Notifies appropriate department personnel to act on customer concerns or emergency situations; follows up with appropriate department personnel to ensure response has been made to customer.
    • Completes documentation regarding customer service activities and maintains customer database; compiles and provides requested information to department personnel.
    • May work with Transportation Information Center staff to disseminate Intelligent Transportation System information to customers calling in or to department employees or emergency agencies responding to incidents.


    Minimum Qualifications:

    • High School Diploma or GED/HiSET
    • Two years of clerical experience, or experience in department operations, policies, and procedures.


    More reasons to love this position:

    MoDOT offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Visit our CAREERS page to explore all we have to offer. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for MoDOT, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found HERE .

    At MoDOT you will play a key role in maintaining the seventh largest highway system in the United States. We value team players who are open-minded and work well with others to accomplish goals and fulfill our mission of safety, service, and stability. We see the growth of our team members as an investment, both in MoDOT's future and yours. If you're looking for diverse opportunities, challenging work, and a flexible environment, we want to talk to you about joining our winning team. MoDOT operates on shared values and your success in our organization depends upon modeling these values. CLICK HERE to view our mission, values, and tangible results. If you embrace these values, we welcome your application.
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

  • Director of Asset Management
    Santa Clara County Housing Authority

    Director of Asset Management
    • San Jose, California
    • Santa Clara County Housing Authority
    • Administration and Management
  • Accountant
    City of Santa Rosa

    Accountant
    • Santa Rosa, California
    • City of Santa Rosa
    • Full Time
    • Accounting and Finance
  • Water Resources Manager (Planning)
    Coachella Valley Water District

    Water Resources Manager (Planning)
    • Palm Desert, California
    • COACHELLA VALLEY WATER DISTRICT
    • Full Time
    • Administration and Management
    • Environmental Services
    • Natural Resources
    • Planning and Development
  • Controls Technician I/II
    Eastern Municipal Water District

    Controls Technician I/II
    • Perris, California
    • EASTERN MUNICIPAL WATER DISTRICT
    • Full Time
    • Engineering
  • Highway Summer Laborer
    Barron County

    Highway Summer Laborer
    • Barron, Wisconsin
    • BARRON COUNTY
    • Construction and Skilled Trades
  • Department of State Lands Agency Director
    Department of State Lands

    Department of State Lands Agency Director
    • 775 Summer St NE, Salem, Oregon
    • Department of State Lands
    • Full Time
    • Administration and Management
    • Forestry
    • GIS and Surveying
    • Natural Resources
    • Public Information and Intergovernmental Affairs
  • Senior Planner
    Borough of Carlisle

    Senior Planner
    • 53 W. South St., Carlisle, Pennsylvania
    • The Borough of Carlisle
    • Full Time
    • Administrative Analysis and Research
    • Community and Economic Development
    • Engineering
    • Environmental Services
    • Planning and Development
  • *Ventura County Medical Reserve Corps
    County of Ventura

    *Ventura County Medical Reserve Corps
    • Ventura, California
    • County of Ventura
    • Public Health
  • Chief of the Personnel/Payroll Services Division
    Office of the State Controller

    Chief of the Personnel/Payroll Services Division
    • Sacramento, California
    • Office of the State Controller
    • Full Time
    • Accounting and Finance
    • Administration and Management
    • Human Resources and Personnel
  • Construction Inspector
    Padre Dam Municipal Water District

    Construction Inspector
    • 9300 Fanita Pkwy, Santee, California
    • Padre Dam Municipal Water District
    • Full Time
    • Building and Safety
    • Code Enforcement and Inspections
    • Construction and Skilled Trades
    • Public Works