CITY OF LOVELAND, COLORADO
Loveland, CO, USA
IMPORTANT NOTE: To be considered for the Records Specialist position a resume is required at the time of application. The hiring salary is $24.5000 per hour ; salary step plan is $24.5000-$30.0000 per hour. This position will have a set schedule of Monday - Friday, 8 AM to 5 PM. To view additional police department specific benefits: https://www.lovgov.org/services/police/employment Selection process timeline: Position will close on Wednesday October 2nd at 9:00AM MST Alternate dates for testing and interviews are not available Skills assessment Due: October 7, 2024 at 8:00AM MST Oral Board Interview: October 16, 2024 Conditional Job Offer / Background Investigation: October-December Tentative Start Date: December/January OUR POSITION Transcribe, process, validate, scan, store, and index officer’s arrest/booking paperwork, incident reports, lost and found property reports, minor theft and damage reports, motor vehicle crash reports, citations, K-9 reports, evidence forms, vehicle tow reports, sex offender registration reports, parole reports, offender treatment registrations, adult and juvenile felony filings, juvenile complaints and all other associated paperwork into the Records Management System (RMS). Review, edit and complete as required all officer generated reports. Accountable for quality control of all the above, including but not limited to accurate information pertaining to offense violations, locations, participants, vehicles, property and arrest information. Enter calls for service into the Computer Aided Dispatch (CAD) system and utilize VisiNet/CAD to assist citizens, officers and police administration in obtaining information on police calls for service. Certified on the CCIC (Colorado Crime Information Center)/NCIC (National Crime Information Center) systems in order to add/query information and to send teletypes . Enters information into the state and national crime computer systems or local databases. Ensure all information required for National Incident Based Reporting (NIBRS) and Department directives is present and accurate. Knowledge of the Colorado Revised Statutes (CRS), Colorado Children’s Code, Loveland Municipal Code, Model Traffic Code and National Incident Based Reporting Classifications. Maintain a working knowledge of the criminal justice records release laws of the State of Colorado. Maintain all law enforcement documents in a manner that ensures the separation of juvenile and adult files. Provide access to all paperwork associated with a case file to other police department units, the Courts, District Attorney’s Office, other law enforcement agencies and the community as dictated by CRS and the Colorado Children’s Code. Track cash and personal recognizance bonds and make cash deposits for out of jurisdiction bonds. Ensure the timely relay of all bonds to the appropriate courts, including courts in other jurisdictions. Provide for the delivery of Court documents to the appropriate Court and District Attorney. In-depth working knowledge of data entry standards in order to produce complete and high-quality reports and statistics utilized by the Department, other City departments and the community for a variety of purposes. Retrieve data to be utilized in the production of complete and accurate statistics from the current and archived databases of the RMS and CAD, ranging from individual requests by citizens or Department members to statistics required by the State of Colorado, to include monthly statistical and NIBRS reports. Retrieve, release and accurately interpret information from current and archived data in the preparation of criminal history background checks as mandated by the Colorado Revised Statutes and the Colorado Children’s Code. Retrieve and release police records, including CAD incidents, in-car videos, body worn camera recordings and digital evidence, from current and archived data in compliance with criminal justice records release laws as mandated by the Colorado Revised Statutes and the Colorado Children’s Code. Process County warrants and work closely with the DA and County Court regarding warrants. Contact other agencies when holds need to be dropped. Create and update Department forms. Make copies of original forms used by officers and stock in various locations. Make copies of original forms used by Records and stock appropriately. Conduct periodic inventory of printed forms and request re-orders. Order DMV and other agency forms to assure an adequate supply. Answer all incoming calls to Loveland Police Records. Obtain information to answer questions, properly route calls to proper person or division and provide referrals and information to callers. Assist customers who come to the front counter of the Police Department by giving and receiving information and directing visitors to the proper resource. Determine if officer assistance is needed and direct citizens on how to receive assistance. Process and assist citizens in the completion of various forms and collect information from citizens to complete counter motor vehicle crash, found property, cold crime, runaway and sex offender change of information reports. Respond to a broad range of questions and requests in person, via phone, e-mail, mail and fax and assist members of the Police Department, City government, citizens, the media, and other public officials and agencies. Acquire digital evidence and ensure that it is properly entered, maintained and purged when appropriate. Provide extensive customer service internally and externally. OTHER DUTIES: Complete special reports and major projects as related to Records functions. Working with the Records Manager and Records Supervisor, Records personnel assist with the continual review and update of the Standard Operating Procedures Manual, and the Records Unit goals and objectives. Transcribe on an as-needed basis arrest warrants and interviews. Train new officers and other Department personnel in searching for and retrieving data, as well as a variety of statistics from the RMS. Train in reporting as required by the format of the RMS. Train new Records Specialists, both permanent and temporary, and provide evaluation documentation on performance to Police Records Supervisor/Manager. Create and maintain the Records Unit training manual. Prepare and distribute meeting minutes. Provide PC hardware and software support for Police Department personnel. Under the direction of the Records Manager and Records Supervisor, assist with the testing of software and with the identification of potential problems. Also assist in the development of workarounds for software problems. Screen visitors and require them to complete visitor log information. Issue visitor badge, direct to proper personnel, escort visitors within the building when required and maintain visitor log. Collect funds and maintain adequate change for cash transactions. Balance the cash register drawer and prepare a deposit summary form. Schedule ride-along requests with officers and complete criminal history check. Distribute finalized information for officer/supervisor information. Maintain records of completed ride-alongs. Distribute mail received from other City departments, the County Courier, and the US Postal Service. Route packages to appropriate individual. Ensure that the Loveland Senior Police Volunteers (LSPV) complete requests for certified mailings for Department personnel. Assist with the training of LSPV volunteers who work in the Records Unit. Provide on-going training to maximize their effectiveness. Assign LSPV volunteers tasks such as the review of the adult and juvenile files for accuracy and the organization of the case report filing. Update the Department phone and information manual. Schedule equipment resources. Maintain press release archive files. Yearly preparation of files for Records cases. Notarize various documents for citizens and Department personnel. Receive and submit found property. Complete special reports, projects and other administrative assignments as required. Perform other related duties as required and assigned. JOB QUALIFICATIONS: Skills, Knowledge, & Abilities: Ability to acquire working knowledge of the Colorado Revised Statutes, City Ordinances, and Model Traffic Codes. Typing (50-wpm), word processing and data entry. Transcription of dictated and written documents. Ability to handle confidential information discreetly and according to applicable laws and Department directives. Excellent customer service skills. Ability to communicate effectively in both written and oral form. Ability to interact with people in potentially volatile situations. Ability to handle stressful situations in a chaotic environment. Ability to handle multiple tasks simultaneously. Ability to work independently and effectively as a member of a team. General office equipment operation. Strong English language, grammar and math skills. Ability to prioritize and meet deadlines. Experience: Three years of extensive office and public contact experience in a high volume and high stress setting, preferably in a law enforcement related field. Material and Equipment Directly Used: Standard office equipment such as personal computer, telephone, calculator, fax, copy machine and digital scanner. Working Environment/Physical Activities: Normal office environment, which may have moderate to intense levels of noise and interruption. Operation of computer keyboard and telephone. Must be able to hear to transcribe reports, correspondence and interviews. Completing handwritten reports and forms. Extended hours sitting in office setting conducting repetitive keyboard motions. Frequent contact with internal and external customers requesting assistance. Possible shift work. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. NOTE: To be considered for the Records Specialist position a resume is required at the time of application. Employment offers will be conditional on an extensive criminal background investigation, polygraph examination, psychological examination, and drug screening. APPLICANTS WHO ARE UNSUCCESSFUL IN THE SELECTION PROCESS MAY APPLY FOR FUTURE OPENINGS. The City of Loveland is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, disability or sexual orientation. We encourage, value and respect diversity. Beginning on 8/1/2023, The City of Loveland will begin participating in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information.
IMPORTANT NOTE: To be considered for the Records Specialist position a resume is required at the time of application. The hiring salary is $24.5000 per hour ; salary step plan is $24.5000-$30.0000 per hour. This position will have a set schedule of Monday - Friday, 8 AM to 5 PM. To view additional police department specific benefits: https://www.lovgov.org/services/police/employment Selection process timeline: Position will close on Wednesday October 2nd at 9:00AM MST Alternate dates for testing and interviews are not available Skills assessment Due: October 7, 2024 at 8:00AM MST Oral Board Interview: October 16, 2024 Conditional Job Offer / Background Investigation: October-December Tentative Start Date: December/January OUR POSITION Transcribe, process, validate, scan, store, and index officer’s arrest/booking paperwork, incident reports, lost and found property reports, minor theft and damage reports, motor vehicle crash reports, citations, K-9 reports, evidence forms, vehicle tow reports, sex offender registration reports, parole reports, offender treatment registrations, adult and juvenile felony filings, juvenile complaints and all other associated paperwork into the Records Management System (RMS). Review, edit and complete as required all officer generated reports. Accountable for quality control of all the above, including but not limited to accurate information pertaining to offense violations, locations, participants, vehicles, property and arrest information. Enter calls for service into the Computer Aided Dispatch (CAD) system and utilize VisiNet/CAD to assist citizens, officers and police administration in obtaining information on police calls for service. Certified on the CCIC (Colorado Crime Information Center)/NCIC (National Crime Information Center) systems in order to add/query information and to send teletypes . Enters information into the state and national crime computer systems or local databases. Ensure all information required for National Incident Based Reporting (NIBRS) and Department directives is present and accurate. Knowledge of the Colorado Revised Statutes (CRS), Colorado Children’s Code, Loveland Municipal Code, Model Traffic Code and National Incident Based Reporting Classifications. Maintain a working knowledge of the criminal justice records release laws of the State of Colorado. Maintain all law enforcement documents in a manner that ensures the separation of juvenile and adult files. Provide access to all paperwork associated with a case file to other police department units, the Courts, District Attorney’s Office, other law enforcement agencies and the community as dictated by CRS and the Colorado Children’s Code. Track cash and personal recognizance bonds and make cash deposits for out of jurisdiction bonds. Ensure the timely relay of all bonds to the appropriate courts, including courts in other jurisdictions. Provide for the delivery of Court documents to the appropriate Court and District Attorney. In-depth working knowledge of data entry standards in order to produce complete and high-quality reports and statistics utilized by the Department, other City departments and the community for a variety of purposes. Retrieve data to be utilized in the production of complete and accurate statistics from the current and archived databases of the RMS and CAD, ranging from individual requests by citizens or Department members to statistics required by the State of Colorado, to include monthly statistical and NIBRS reports. Retrieve, release and accurately interpret information from current and archived data in the preparation of criminal history background checks as mandated by the Colorado Revised Statutes and the Colorado Children’s Code. Retrieve and release police records, including CAD incidents, in-car videos, body worn camera recordings and digital evidence, from current and archived data in compliance with criminal justice records release laws as mandated by the Colorado Revised Statutes and the Colorado Children’s Code. Process County warrants and work closely with the DA and County Court regarding warrants. Contact other agencies when holds need to be dropped. Create and update Department forms. Make copies of original forms used by officers and stock in various locations. Make copies of original forms used by Records and stock appropriately. Conduct periodic inventory of printed forms and request re-orders. Order DMV and other agency forms to assure an adequate supply. Answer all incoming calls to Loveland Police Records. Obtain information to answer questions, properly route calls to proper person or division and provide referrals and information to callers. Assist customers who come to the front counter of the Police Department by giving and receiving information and directing visitors to the proper resource. Determine if officer assistance is needed and direct citizens on how to receive assistance. Process and assist citizens in the completion of various forms and collect information from citizens to complete counter motor vehicle crash, found property, cold crime, runaway and sex offender change of information reports. Respond to a broad range of questions and requests in person, via phone, e-mail, mail and fax and assist members of the Police Department, City government, citizens, the media, and other public officials and agencies. Acquire digital evidence and ensure that it is properly entered, maintained and purged when appropriate. Provide extensive customer service internally and externally. OTHER DUTIES: Complete special reports and major projects as related to Records functions. Working with the Records Manager and Records Supervisor, Records personnel assist with the continual review and update of the Standard Operating Procedures Manual, and the Records Unit goals and objectives. Transcribe on an as-needed basis arrest warrants and interviews. Train new officers and other Department personnel in searching for and retrieving data, as well as a variety of statistics from the RMS. Train in reporting as required by the format of the RMS. Train new Records Specialists, both permanent and temporary, and provide evaluation documentation on performance to Police Records Supervisor/Manager. Create and maintain the Records Unit training manual. Prepare and distribute meeting minutes. Provide PC hardware and software support for Police Department personnel. Under the direction of the Records Manager and Records Supervisor, assist with the testing of software and with the identification of potential problems. Also assist in the development of workarounds for software problems. Screen visitors and require them to complete visitor log information. Issue visitor badge, direct to proper personnel, escort visitors within the building when required and maintain visitor log. Collect funds and maintain adequate change for cash transactions. Balance the cash register drawer and prepare a deposit summary form. Schedule ride-along requests with officers and complete criminal history check. Distribute finalized information for officer/supervisor information. Maintain records of completed ride-alongs. Distribute mail received from other City departments, the County Courier, and the US Postal Service. Route packages to appropriate individual. Ensure that the Loveland Senior Police Volunteers (LSPV) complete requests for certified mailings for Department personnel. Assist with the training of LSPV volunteers who work in the Records Unit. Provide on-going training to maximize their effectiveness. Assign LSPV volunteers tasks such as the review of the adult and juvenile files for accuracy and the organization of the case report filing. Update the Department phone and information manual. Schedule equipment resources. Maintain press release archive files. Yearly preparation of files for Records cases. Notarize various documents for citizens and Department personnel. Receive and submit found property. Complete special reports, projects and other administrative assignments as required. Perform other related duties as required and assigned. JOB QUALIFICATIONS: Skills, Knowledge, & Abilities: Ability to acquire working knowledge of the Colorado Revised Statutes, City Ordinances, and Model Traffic Codes. Typing (50-wpm), word processing and data entry. Transcription of dictated and written documents. Ability to handle confidential information discreetly and according to applicable laws and Department directives. Excellent customer service skills. Ability to communicate effectively in both written and oral form. Ability to interact with people in potentially volatile situations. Ability to handle stressful situations in a chaotic environment. Ability to handle multiple tasks simultaneously. Ability to work independently and effectively as a member of a team. General office equipment operation. Strong English language, grammar and math skills. Ability to prioritize and meet deadlines. Experience: Three years of extensive office and public contact experience in a high volume and high stress setting, preferably in a law enforcement related field. Material and Equipment Directly Used: Standard office equipment such as personal computer, telephone, calculator, fax, copy machine and digital scanner. Working Environment/Physical Activities: Normal office environment, which may have moderate to intense levels of noise and interruption. Operation of computer keyboard and telephone. Must be able to hear to transcribe reports, correspondence and interviews. Completing handwritten reports and forms. Extended hours sitting in office setting conducting repetitive keyboard motions. Frequent contact with internal and external customers requesting assistance. Possible shift work. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. NOTE: To be considered for the Records Specialist position a resume is required at the time of application. Employment offers will be conditional on an extensive criminal background investigation, polygraph examination, psychological examination, and drug screening. APPLICANTS WHO ARE UNSUCCESSFUL IN THE SELECTION PROCESS MAY APPLY FOR FUTURE OPENINGS. The City of Loveland is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, disability or sexual orientation. We encourage, value and respect diversity. Beginning on 8/1/2023, The City of Loveland will begin participating in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information.
City of Austin, TX
Austin, TX, United States
Minimum Qualifications Education and/or Equivalent Experience: Graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; Masters Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs, or; Experience may substitute for education up to the maximum of four (4) years Licenses or Certifications: Valid Texas driver’s license. Notes to Applicants Austin Energy is looking for someone who is passionate about connecting with people and making a positive impact in our community! In this pivotal role, you will be part of a dynamic team that serves as the knowledgeable face and enthusiastic voice of our municipally-owned utility when it comes to Austin Energy’s major initiatives. The ideal candidate should be able to showcase extensive community involvement, know how to build trust among stakeholders and excel at partnership development. Your strategic agility will help navigate the rapidly changing utility industry, leveraging a high-tech, high-touch approach to achieve organizational objectives, while addressing opportunities and challenges through stakeholder engagement around strategic initiatives. This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services. Benefits: Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as “see resume” will not be accepted. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 7 year criminal history background check. Driving Requirement: This position requires a Valid Texas Driver’s License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards. Pay Range $30.29 - $37.86 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Work outside of regular days/hours may be required due to business needs. Job Close Date 09/17/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Experience: Experience in the utility or energy sector Demonstrated ability to confidently and effectively present to large groups and diverse audiences. Background in organizing and managing community events, workshops, and public forums. Familiarity with digital tools and platforms for community engagement, including social media management, content creation, and analytics. Ability to engage with and understand the diverse cultural backgrounds and needs of the community. Ability to write, speak and communicate fluently in Spanish. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists with the planning, development, and implementation of strategies and programs to help facilitate community involvement with City departments, programs and initiatives. Researches and helps develop and implement City policies, procedures, and protocol designed to engage community input on various City programs and initiatives. Researches best practices in community engagement nationally and globally and briefs staff on these best practices. Maintains a database of community organizations, publications/media outlets, and large events (festivals, sporting events, etc.) to assist with outreach opportunities. Maintains an email and phone database of participants in engagement events to inform of past and future opportunities to engage. Monitors digital engagement on SpeakUpAustin.org, social media, phone messages, text messages, etc., and moderates online discussions as needed. Helps conduct neighborhood need assessments, meets with neighborhood residents, leaders, and community groups to identify needs and available resources. Assists with the facilitation of public dialogues and consensus building to identify and resolve issues between the City and various community stakeholders; assistance may include securing venues, arranging for language interpreters, greeting attendees, and note-taking. May also facilitate such dialogues. Assesses various community concerns, values, and opinions on City projects, programs, and initiatives, and presents findings to City staff. Keeps accurate records of comments made by public in meetings and other settings (online forum, etc.), analyzes, and summarizes key themes and findings. Consults with City staff to develop and implement public information training materials, bulletins, and presentations. Assists with maintaining effective relationships with community leaders, City Officials, the media, and the general public. Helps track community issues through various media such as written reports, conferences and community meetings. Plans forums, walking tours, conferences and other community events and meetings with City staff. Conducts community research and responses to technical documents issued by City departments, developers and other jurisdictions. May represent the City at Council meetings, boards and commissions, and community events as needed. Responsibilities- Supervision and/or Leadership Exercised: May train and lead others as well as oversee the work of student interns or temporary employees Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of community organizing and neighborhood development techniques. Knowledge of city practices, policies, and procedures. Skill in planning, organizing, and time management. Skill in data analysis, problem solving, and summary of key findings and conclusions. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Skill in oral and written communication. Skill in interpersonal communication. Ability to review and research large volume of materials and summarize in easily comprehensible formats for City staff. Ability to develop new initiatives and work with service providers to plan and coordinate services. Ability to establish and maintain good working relationships with other city employees and the public. Ability to work with community representatives to identify and address local needs. Ability to use conflict resolution and negotiation. Ability to work with frequent interruptions and changes in priorities. Ability to work well with individuals from a variety of different backgrounds and experience, including community leaders, residents, service providers, local officials and elected representatives. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, o Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; Master's Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs, or; Experience may substitute for education up to the maximum of four (4) years. Do you meet these qualifications? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience in the utility or energy sector. If none, please write N/A. (Open Ended Question) * Please describe your experience presenting to large and diverse audiences. What were the topics and who were the audiences? (Open Ended Question) * In your work experience, what digital tools and platforms have you used for community engagement? (Open Ended Question) * Detail your proficiency speaking, writing and reading in Spanish. If none, please write N/A. (Open Ended Question) * This position requires a Valid Texas Driver License. Do you have a Valid Texas Driver License or if selected for this position, do you have the ability to acquire a Valid Texas Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. Yes Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; Masters Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs, or; Experience may substitute for education up to the maximum of four (4) years Licenses or Certifications: Valid Texas driver’s license. Notes to Applicants Austin Energy is looking for someone who is passionate about connecting with people and making a positive impact in our community! In this pivotal role, you will be part of a dynamic team that serves as the knowledgeable face and enthusiastic voice of our municipally-owned utility when it comes to Austin Energy’s major initiatives. The ideal candidate should be able to showcase extensive community involvement, know how to build trust among stakeholders and excel at partnership development. Your strategic agility will help navigate the rapidly changing utility industry, leveraging a high-tech, high-touch approach to achieve organizational objectives, while addressing opportunities and challenges through stakeholder engagement around strategic initiatives. This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services. Benefits: Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history. Resumes will not be accepted. Statements such as “see resume” will not be accepted. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 7 year criminal history background check. Driving Requirement: This position requires a Valid Texas Driver’s License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards. Pay Range $30.29 - $37.86 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Work outside of regular days/hours may be required due to business needs. Job Close Date 09/17/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Experience: Experience in the utility or energy sector Demonstrated ability to confidently and effectively present to large groups and diverse audiences. Background in organizing and managing community events, workshops, and public forums. Familiarity with digital tools and platforms for community engagement, including social media management, content creation, and analytics. Ability to engage with and understand the diverse cultural backgrounds and needs of the community. Ability to write, speak and communicate fluently in Spanish. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists with the planning, development, and implementation of strategies and programs to help facilitate community involvement with City departments, programs and initiatives. Researches and helps develop and implement City policies, procedures, and protocol designed to engage community input on various City programs and initiatives. Researches best practices in community engagement nationally and globally and briefs staff on these best practices. Maintains a database of community organizations, publications/media outlets, and large events (festivals, sporting events, etc.) to assist with outreach opportunities. Maintains an email and phone database of participants in engagement events to inform of past and future opportunities to engage. Monitors digital engagement on SpeakUpAustin.org, social media, phone messages, text messages, etc., and moderates online discussions as needed. Helps conduct neighborhood need assessments, meets with neighborhood residents, leaders, and community groups to identify needs and available resources. Assists with the facilitation of public dialogues and consensus building to identify and resolve issues between the City and various community stakeholders; assistance may include securing venues, arranging for language interpreters, greeting attendees, and note-taking. May also facilitate such dialogues. Assesses various community concerns, values, and opinions on City projects, programs, and initiatives, and presents findings to City staff. Keeps accurate records of comments made by public in meetings and other settings (online forum, etc.), analyzes, and summarizes key themes and findings. Consults with City staff to develop and implement public information training materials, bulletins, and presentations. Assists with maintaining effective relationships with community leaders, City Officials, the media, and the general public. Helps track community issues through various media such as written reports, conferences and community meetings. Plans forums, walking tours, conferences and other community events and meetings with City staff. Conducts community research and responses to technical documents issued by City departments, developers and other jurisdictions. May represent the City at Council meetings, boards and commissions, and community events as needed. Responsibilities- Supervision and/or Leadership Exercised: May train and lead others as well as oversee the work of student interns or temporary employees Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of community organizing and neighborhood development techniques. Knowledge of city practices, policies, and procedures. Skill in planning, organizing, and time management. Skill in data analysis, problem solving, and summary of key findings and conclusions. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Skill in oral and written communication. Skill in interpersonal communication. Ability to review and research large volume of materials and summarize in easily comprehensible formats for City staff. Ability to develop new initiatives and work with service providers to plan and coordinate services. Ability to establish and maintain good working relationships with other city employees and the public. Ability to work with community representatives to identify and address local needs. Ability to use conflict resolution and negotiation. Ability to work with frequent interruptions and changes in priorities. Ability to work well with individuals from a variety of different backgrounds and experience, including community leaders, residents, service providers, local officials and elected representatives. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, o Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; Master's Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs, or; Experience may substitute for education up to the maximum of four (4) years. Do you meet these qualifications? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience in the utility or energy sector. If none, please write N/A. (Open Ended Question) * Please describe your experience presenting to large and diverse audiences. What were the topics and who were the audiences? (Open Ended Question) * In your work experience, what digital tools and platforms have you used for community engagement? (Open Ended Question) * Detail your proficiency speaking, writing and reading in Spanish. If none, please write N/A. (Open Ended Question) * This position requires a Valid Texas Driver License. Do you have a Valid Texas Driver License or if selected for this position, do you have the ability to acquire a Valid Texas Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. Yes Optional & Required Documents Required Documents Optional Documents
City of Austin, TX
Austin, TX, United States
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Licenses or Certifications: None Notes to Applicants Austin Energy seeks a creative, multi-talented and innovative Public Information Specialist Senior to work on internal and external communications initiatives. This position will support initiatives related to employee communications, language access, media relations, emergency communications and public education. Working with technical/executive staff and other members of the Public Information Office team, this position will serve rotations as part of Austin Energy’s Incident Management Team during emergency events. We’re looking for a strong writer to help tell Austin Energy’s story and to help keep customers safe before, during and after emergencies. They will also help respond to media inquiries, write talking points, and coordinate and provide interviews with the media periodically. This position will work on competing priorities/assignments that are complex in nature requiring self-direction and the initiative to advise management and resolve challenges. This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. IMPORTANT INFORMATION : WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Please be sure that your application is a reflection of your entire work history. This position does not allow for a resume or cover letter to be included. Only information on your employment application will be considered. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 7-year criminal history background check. Pay Range $31.81 - $39.76 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Work outside of regular days/hours may be required due to business needs. Job Close Date 09/18/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Experience: Experience communicating with diverse demographics and historically under-served communities. Ability to fluently communicate (reading, writing, speaking) in English and Spanish or other secondary language. Experience coordinating internal communications, particularly employee newsletters, emails and other communications. Experience with emergency response communications and/or serving as a Public Information Officer in an emergency or department operations center ( EOC or DOC ). Incident Command System Certification ( ICS 100/200/300/400/700/800), or the ability to earn certification within six (6) months of employment. Public speaking experience on-camera and/or at community meetings/public presentations. Experience writing press releases, responding to media inquiries, compiling talking points and/or written responses, and coordinating and providing interviews. Experience with distilling complex or technical information into clear, easily understood talking points and written information. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Works on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Primary responsibility for larger individual projects or act as an account representative for client departments and programs. 2. Develops long-range strategic plans. 3. Writes plans, organizes, directs, coordinates and edits articles for publication in a variety of forms, including electronic publication. 4. Coordinates all aspects of production of marketing materials. 5. Performs media relations duties to include: media buying, news releases, and fielding questions from media. 6. Coordinates public relations duties to include: public and school education, presentations, tours of public facilities, and requests for information from the general public. 7. Designs, researches, writes and edits newsletters and releases for internal or external use. 8. Produces public service announcements and videos for promotional use. Responsibilities - Supervision and/or Leadership Exercised: May train and lead others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. Ability to write articles for publication. Ability to work with frequent interruptions and changes in priorities. Ability to lead and train others. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Do you meet these requirements? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience communicating with diverse demographics and historically under-served communities. If you do not have this experience state "None" or "N/A". (Open Ended Question) * Are you fluently bilingual (reading, writing, speaking) in English and Spanish or other secondary language? If yes, briefly describe. (Open Ended Question) * Describe your experience and strategies in making employee communications compelling and informative. (Open Ended Question) * Describe your experience with emergency communications in a utility or similar setting. (Open Ended Question) * Please describe your media relations experience. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. Yes Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Licenses or Certifications: None Notes to Applicants Austin Energy seeks a creative, multi-talented and innovative Public Information Specialist Senior to work on internal and external communications initiatives. This position will support initiatives related to employee communications, language access, media relations, emergency communications and public education. Working with technical/executive staff and other members of the Public Information Office team, this position will serve rotations as part of Austin Energy’s Incident Management Team during emergency events. We’re looking for a strong writer to help tell Austin Energy’s story and to help keep customers safe before, during and after emergencies. They will also help respond to media inquiries, write talking points, and coordinate and provide interviews with the media periodically. This position will work on competing priorities/assignments that are complex in nature requiring self-direction and the initiative to advise management and resolve challenges. This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. IMPORTANT INFORMATION : WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Please be sure that your application is a reflection of your entire work history. This position does not allow for a resume or cover letter to be included. Only information on your employment application will be considered. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : The top candidate will be subject to a minimum 7-year criminal history background check. Pay Range $31.81 - $39.76 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Work outside of regular days/hours may be required due to business needs. Job Close Date 09/18/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Experience: Experience communicating with diverse demographics and historically under-served communities. Ability to fluently communicate (reading, writing, speaking) in English and Spanish or other secondary language. Experience coordinating internal communications, particularly employee newsletters, emails and other communications. Experience with emergency response communications and/or serving as a Public Information Officer in an emergency or department operations center ( EOC or DOC ). Incident Command System Certification ( ICS 100/200/300/400/700/800), or the ability to earn certification within six (6) months of employment. Public speaking experience on-camera and/or at community meetings/public presentations. Experience writing press releases, responding to media inquiries, compiling talking points and/or written responses, and coordinating and providing interviews. Experience with distilling complex or technical information into clear, easily understood talking points and written information. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Works on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Primary responsibility for larger individual projects or act as an account representative for client departments and programs. 2. Develops long-range strategic plans. 3. Writes plans, organizes, directs, coordinates and edits articles for publication in a variety of forms, including electronic publication. 4. Coordinates all aspects of production of marketing materials. 5. Performs media relations duties to include: media buying, news releases, and fielding questions from media. 6. Coordinates public relations duties to include: public and school education, presentations, tours of public facilities, and requests for information from the general public. 7. Designs, researches, writes and edits newsletters and releases for internal or external use. 8. Produces public service announcements and videos for promotional use. Responsibilities - Supervision and/or Leadership Exercised: May train and lead others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. Ability to write articles for publication. Ability to work with frequent interruptions and changes in priorities. Ability to lead and train others. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Do you meet these requirements? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience communicating with diverse demographics and historically under-served communities. If you do not have this experience state "None" or "N/A". (Open Ended Question) * Are you fluently bilingual (reading, writing, speaking) in English and Spanish or other secondary language? If yes, briefly describe. (Open Ended Question) * Describe your experience and strategies in making employee communications compelling and informative. (Open Ended Question) * Describe your experience with emergency communications in a utility or similar setting. (Open Ended Question) * Please describe your media relations experience. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. Yes Optional & Required Documents Required Documents Optional Documents