City of Fort Worth, TX
Fort Worth, TX, United States
Pay Range: $41.22 - $53.58/hr. Pay Range: $85,735 - $111,455 annual compensation Job Posting Closing on: Monday September 16, 2024 Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more. The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. A Senior Business Process Analyst (Police System Administrator) is available with the City of Fort Worth Police Department’s Personnel and Program Support Command. This position will direct, manage, oversee and supervise the Assistant Police System Administrator and maintain related systems (i.e. UKG Workforce Systems, TeleStaff and PeopleSoft). The position will serve as point of contact and subject matter expert on police payroll, related systems and liaison with other City departments (i.e. Human Resources, Information Technology, Payroll, ERP, Finance, Planning Analytics). This is a full-time, exempt position requiring supervision of one of more staff members. This is an in-person, on-site position. In order to be considered, you must submit a Cover Letter with your resume application. Minimum Qualifications: Bachelor’s degree from an accredited college or university with major course work in Business Administration, Public Administration, or related field (i.e. HR, Payroll or System Admin) Five or more years of business experience and business analysis experience Preferred Qualifications: Experience working in a payroll department of a major city Experience working with UKG systems and PeopleSoft System administration background The Senior Business Process Analyst (Police System Administrator ) job responsibilities include: Supervise Police Department’s the Assistant Police System Administrator Plans, tracks and oversees activities on more complex departmental projects related to systems and business requirements Serves as senior technical and systems liaison to other departments and outside vendors Performs complex business analysis; collects and analyzes the business requirements to ensure successful implementation and efficient utilization of systems Support the successful implementation of UKG system and related process changes Validate that all required system environments (test and production) are operational Ensure UKG systems function properly to produce an accurate PD payroll file for PeopleSoft Maintain system environments for testing and implementation of changes Manage and implement system releases and on-going maintenance Communicate internally and externally on system status, changes and payroll processes Monitor payroll related issues and work towards their timely and customer friendly resolution Manages department use of application modules and provides user administration such as add/change/delete permissions (role) assignment and develop Service Level agreements. (SLAs) Generates and maintains mostly complex reports to leverage system capabilities and/or MS Office tools and uses SQL or other database product to create queries and/or define reports Uses and/or troubleshoots related software and performs quality assurance and controls data integrity Consults with the IT department and other stakeholders when necessary to design and document basic workflows to ensure proper application/user interface; may create document links Ensures procedures are created and maintained Provides training to end-users and may provide basic desktop and mobile-user training on new systems Ensure payroll team provides outstanding customer service Lead process improvements and implement changes (i.e. guidance council/core team changes) Performs other related duties as required. On-site Monday to Friday Work Schedule, with occasional holiday and weekend work (Bob Bolen Public Safety Complex at 505 West Felix St., Fort Worth, TX 76115) Working Conditions Selection Criteria: Candidate selected for hire must pass a Pre-Employment Criminal History fingerprint background check, a pre-employment polygraph examination, and meet Police Department hiring standards Working Conditions and Physical Demand as stated on official City job description This position requires touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions Sedentary Work - Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working Conditions Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class. Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.
Sep 10, 2024
Full Time
Pay Range: $41.22 - $53.58/hr. Pay Range: $85,735 - $111,455 annual compensation Job Posting Closing on: Monday September 16, 2024 Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more. The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. A Senior Business Process Analyst (Police System Administrator) is available with the City of Fort Worth Police Department’s Personnel and Program Support Command. This position will direct, manage, oversee and supervise the Assistant Police System Administrator and maintain related systems (i.e. UKG Workforce Systems, TeleStaff and PeopleSoft). The position will serve as point of contact and subject matter expert on police payroll, related systems and liaison with other City departments (i.e. Human Resources, Information Technology, Payroll, ERP, Finance, Planning Analytics). This is a full-time, exempt position requiring supervision of one of more staff members. This is an in-person, on-site position. In order to be considered, you must submit a Cover Letter with your resume application. Minimum Qualifications: Bachelor’s degree from an accredited college or university with major course work in Business Administration, Public Administration, or related field (i.e. HR, Payroll or System Admin) Five or more years of business experience and business analysis experience Preferred Qualifications: Experience working in a payroll department of a major city Experience working with UKG systems and PeopleSoft System administration background The Senior Business Process Analyst (Police System Administrator ) job responsibilities include: Supervise Police Department’s the Assistant Police System Administrator Plans, tracks and oversees activities on more complex departmental projects related to systems and business requirements Serves as senior technical and systems liaison to other departments and outside vendors Performs complex business analysis; collects and analyzes the business requirements to ensure successful implementation and efficient utilization of systems Support the successful implementation of UKG system and related process changes Validate that all required system environments (test and production) are operational Ensure UKG systems function properly to produce an accurate PD payroll file for PeopleSoft Maintain system environments for testing and implementation of changes Manage and implement system releases and on-going maintenance Communicate internally and externally on system status, changes and payroll processes Monitor payroll related issues and work towards their timely and customer friendly resolution Manages department use of application modules and provides user administration such as add/change/delete permissions (role) assignment and develop Service Level agreements. (SLAs) Generates and maintains mostly complex reports to leverage system capabilities and/or MS Office tools and uses SQL or other database product to create queries and/or define reports Uses and/or troubleshoots related software and performs quality assurance and controls data integrity Consults with the IT department and other stakeholders when necessary to design and document basic workflows to ensure proper application/user interface; may create document links Ensures procedures are created and maintained Provides training to end-users and may provide basic desktop and mobile-user training on new systems Ensure payroll team provides outstanding customer service Lead process improvements and implement changes (i.e. guidance council/core team changes) Performs other related duties as required. On-site Monday to Friday Work Schedule, with occasional holiday and weekend work (Bob Bolen Public Safety Complex at 505 West Felix St., Fort Worth, TX 76115) Working Conditions Selection Criteria: Candidate selected for hire must pass a Pre-Employment Criminal History fingerprint background check, a pre-employment polygraph examination, and meet Police Department hiring standards Working Conditions and Physical Demand as stated on official City job description This position requires touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions Sedentary Work - Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working Conditions Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class. Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.
Irvine Ranch Water District, CA
Irvine, California, United States
General Description Irvine Ranch Water District is currently accepting applications for a Senior Automation System Administrator in our Automation Department. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 8:00 AM on Monday, August 26, 2024. Qualified candidates are encouraged to submit applications early. Candidates who submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Position The Senior Automation System Administrator plays a crucial role in overseeing Automation projects, system integration, lifecycle management, architectural design, and standards development. This multifaceted position entails leading system integrators and contractors, as well as supervising Automation Programmers. Additionally, it involves coordinating with stakeholders across various departments to execute projects to maintain and enhance the Automation Infrastructure. Key responsibilities include developing project proposals, managing contractors, coordinating system changes with Operations, and integrating business, technical, process, and compliance requirements into Automation Systems to improve efficiency, security, and reliability. Summary of Duties Leading Automation Programmers: Lead, supervise, train, develop and oversee Automation Programmers, providing guidance, assigning work, and oversee the day-to-day performance of employees to ensure high performance and customer-service oriented work environment. Integration of Business, Technical, Process, and Compliance Requirements: Collaborate with stakeholders to understand business objectives, technical constraints, process, and compliance requirements. Incorporate these considerations into project development and specifications for the Automation Systems. Lifecycle Management: Oversee the entire lifecycle, replacement, and upgrade of software and hardware of Automation Infrastructure, from conceptualization, design, development, installation, deployment, witness testing, commissioning, startup, training, operating, maintenance, and patching to decommissioning. Incorporate elements from ISA112 SCADA System Lifecycle. Lifecycle Roadmap: Initiate and manage capital replacement projects for aging or obsolete automation technology and infrastructure, prioritizing projects based on lifecycle assessment and business needs. Collaborate with Engineering, Operations, Maintenance Departments, and stakeholders on capital projects, ensuring alignment with organizational long-term goals and objectives. Project Management: Develop project proposals encompassing cost estimates, scope of work, deliverables, timelines, and resource requirements. Present proposals to management for approval and act as a Project Manager to oversee the execution of approved projects. Managing System Integrators and Contractors: Assume responsibility for overseeing system integrators and contractors throughout all phases, from selection and onboarding to execution and project completion. Provide technical training on automation standards, procedures, requirements, and guidelines to staff, system integrators, and contractors . Ensure system integrators and contractors have sufficient competence and training before granting work authorization in the production environment. Coordinate with Operations to obtain authorization to proceed with any changes that may impact the availability of the Automation System. For projects executed by the Engineering Department, provide technical support and coordinate closely between the Engineering team and system integrators to ensure alignment with the schedule and project requirements throughout various phases of the project. Architectural Design and Standards Development: Continuously assess and enhance standards and specifications to align with evolving business, process, compliance, technical, and cybersecurity requirements to ensure that the Automation Infrastructure remains up to date with industry standards and best practices. Lead Automation Programmers in implementing the most recent industry standards and best practices to formulate the SCADA Master plan and long-term strategic plan, encompassing system architecture, control narratives, operational philosophy, programming standards, graphical user interface standards, procedures, and guidelines for SCADA, PLC, and communication systems. Security and Compliance: Collaborate with Cybersecurity Analyst to evaluate and implement robust security measures and protocols to safeguard Automation systems against cyber threats and ensure compliance with relevant regulations and standards. Optimization Strategies: Develop and implement optimization strategies to enhance the efficiency, reliability, and performance of the Automation System. Utilize data analysis techniques to identify areas for improvement and lead Automation Programmers to implement targeted solutions to optimize control processes. Root Cause Analysis: Conduct root cause analysis for system failures or performance issues. Collaborate with relevant stakeholders to determine the underlying causes and develop strategies to prevent recurrence. Success Criteria and Performance Metrics: Define success criteria and key performance indicators (KPIs) for projects, ensuring alignment with organizational goals and objectives. Establish metrics to measure project success, such as project delivery timelines, budget adherence, system uptime, and user satisfaction. Regularly monitor and evaluate project performance against established metrics, identifying areas for improvement and implementing corrective actions as necessary. Continuous Improvement: Stay abreast of emerging technologies, trends, and best practices in SCADA systems and automation lifecycle management. Identify opportunities for process improvements and efficiency gains. Additional Requirements: After-hours accessibility will be required as needed to meet District needs. Perform other duties and responsibilities as assigned. Qualifications Education: A combination of education and experience equivalent to a bachelor’s degree in engineering, computer science, automation control system integration, or a related field. For degrees obtained outside the U.S., an official equivalency evaluation is required. Experience: Minimum of five (5) years of experience with Automation/SCADA systems and a minimum of two (2) years of supervisory experience, preferably in the water and wastewater industry required. Proficiency in SCADA software platforms such as Wonderware or Ignition. Proficiency in Schneider Modicon PLC and its associated software, including ProWORX NxT, Schneider Electric Control Expert (formerly Unity Pro), and Concept. Strong understanding of automation systems, PLCs, RTUs, HMIs, and communication protocols (e.g., Modbus). Solid knowledge of cybersecurity principles and practices, especially as related to SCADA systems. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Strong communication, collaboration, and leadership skills. License/Certifications: A valid California driver's license is required. Relevant certifications: ISA Certified Automation Professional, CompTIA Security+, Project Management Professional (PMP) are a plus. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office/field employees and management. Represent District in a professional manner when dealing with outside suppliers and customers. Ability to explain, demonstrate and clarify to others within well-established policies, procedures and standards, as well as the ability to follow specific instructions and respond to simple and difficult requests from others. Mathematical Ability Ability to add, subtract, multiply, and divide and calculate percentages, fractions and decimals. Ability to convert water equivalents. Technology Ability Proficient with the use of MS Office Suite (Word, Excel, PowerPoint). Keyboarding abilities sufficient to perform the job. Judgment and Situational Reasoning Ability Ability to use good judgment in performing influence functions such as supervising, managing, leading, teaching and directing assigned staff. Ability to use good judgment in decision making with customers. Physical Requirements Regularly required to sit, walk, bend, stand and stoop. Occasionally required to lift up to 50 lbs. Environmental Adaptability Ability to work in an environment that may expose employees to toxic or other materials in the field. Exposure to elements of the weather and animals. Disaster Service Worker: In accordance with Government Code Section 3100, Irvine Ranch Water District employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: Continuous
Aug 09, 2024
Full Time
General Description Irvine Ranch Water District is currently accepting applications for a Senior Automation System Administrator in our Automation Department. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 8:00 AM on Monday, August 26, 2024. Qualified candidates are encouraged to submit applications early. Candidates who submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Position The Senior Automation System Administrator plays a crucial role in overseeing Automation projects, system integration, lifecycle management, architectural design, and standards development. This multifaceted position entails leading system integrators and contractors, as well as supervising Automation Programmers. Additionally, it involves coordinating with stakeholders across various departments to execute projects to maintain and enhance the Automation Infrastructure. Key responsibilities include developing project proposals, managing contractors, coordinating system changes with Operations, and integrating business, technical, process, and compliance requirements into Automation Systems to improve efficiency, security, and reliability. Summary of Duties Leading Automation Programmers: Lead, supervise, train, develop and oversee Automation Programmers, providing guidance, assigning work, and oversee the day-to-day performance of employees to ensure high performance and customer-service oriented work environment. Integration of Business, Technical, Process, and Compliance Requirements: Collaborate with stakeholders to understand business objectives, technical constraints, process, and compliance requirements. Incorporate these considerations into project development and specifications for the Automation Systems. Lifecycle Management: Oversee the entire lifecycle, replacement, and upgrade of software and hardware of Automation Infrastructure, from conceptualization, design, development, installation, deployment, witness testing, commissioning, startup, training, operating, maintenance, and patching to decommissioning. Incorporate elements from ISA112 SCADA System Lifecycle. Lifecycle Roadmap: Initiate and manage capital replacement projects for aging or obsolete automation technology and infrastructure, prioritizing projects based on lifecycle assessment and business needs. Collaborate with Engineering, Operations, Maintenance Departments, and stakeholders on capital projects, ensuring alignment with organizational long-term goals and objectives. Project Management: Develop project proposals encompassing cost estimates, scope of work, deliverables, timelines, and resource requirements. Present proposals to management for approval and act as a Project Manager to oversee the execution of approved projects. Managing System Integrators and Contractors: Assume responsibility for overseeing system integrators and contractors throughout all phases, from selection and onboarding to execution and project completion. Provide technical training on automation standards, procedures, requirements, and guidelines to staff, system integrators, and contractors . Ensure system integrators and contractors have sufficient competence and training before granting work authorization in the production environment. Coordinate with Operations to obtain authorization to proceed with any changes that may impact the availability of the Automation System. For projects executed by the Engineering Department, provide technical support and coordinate closely between the Engineering team and system integrators to ensure alignment with the schedule and project requirements throughout various phases of the project. Architectural Design and Standards Development: Continuously assess and enhance standards and specifications to align with evolving business, process, compliance, technical, and cybersecurity requirements to ensure that the Automation Infrastructure remains up to date with industry standards and best practices. Lead Automation Programmers in implementing the most recent industry standards and best practices to formulate the SCADA Master plan and long-term strategic plan, encompassing system architecture, control narratives, operational philosophy, programming standards, graphical user interface standards, procedures, and guidelines for SCADA, PLC, and communication systems. Security and Compliance: Collaborate with Cybersecurity Analyst to evaluate and implement robust security measures and protocols to safeguard Automation systems against cyber threats and ensure compliance with relevant regulations and standards. Optimization Strategies: Develop and implement optimization strategies to enhance the efficiency, reliability, and performance of the Automation System. Utilize data analysis techniques to identify areas for improvement and lead Automation Programmers to implement targeted solutions to optimize control processes. Root Cause Analysis: Conduct root cause analysis for system failures or performance issues. Collaborate with relevant stakeholders to determine the underlying causes and develop strategies to prevent recurrence. Success Criteria and Performance Metrics: Define success criteria and key performance indicators (KPIs) for projects, ensuring alignment with organizational goals and objectives. Establish metrics to measure project success, such as project delivery timelines, budget adherence, system uptime, and user satisfaction. Regularly monitor and evaluate project performance against established metrics, identifying areas for improvement and implementing corrective actions as necessary. Continuous Improvement: Stay abreast of emerging technologies, trends, and best practices in SCADA systems and automation lifecycle management. Identify opportunities for process improvements and efficiency gains. Additional Requirements: After-hours accessibility will be required as needed to meet District needs. Perform other duties and responsibilities as assigned. Qualifications Education: A combination of education and experience equivalent to a bachelor’s degree in engineering, computer science, automation control system integration, or a related field. For degrees obtained outside the U.S., an official equivalency evaluation is required. Experience: Minimum of five (5) years of experience with Automation/SCADA systems and a minimum of two (2) years of supervisory experience, preferably in the water and wastewater industry required. Proficiency in SCADA software platforms such as Wonderware or Ignition. Proficiency in Schneider Modicon PLC and its associated software, including ProWORX NxT, Schneider Electric Control Expert (formerly Unity Pro), and Concept. Strong understanding of automation systems, PLCs, RTUs, HMIs, and communication protocols (e.g., Modbus). Solid knowledge of cybersecurity principles and practices, especially as related to SCADA systems. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Strong communication, collaboration, and leadership skills. License/Certifications: A valid California driver's license is required. Relevant certifications: ISA Certified Automation Professional, CompTIA Security+, Project Management Professional (PMP) are a plus. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office/field employees and management. Represent District in a professional manner when dealing with outside suppliers and customers. Ability to explain, demonstrate and clarify to others within well-established policies, procedures and standards, as well as the ability to follow specific instructions and respond to simple and difficult requests from others. Mathematical Ability Ability to add, subtract, multiply, and divide and calculate percentages, fractions and decimals. Ability to convert water equivalents. Technology Ability Proficient with the use of MS Office Suite (Word, Excel, PowerPoint). Keyboarding abilities sufficient to perform the job. Judgment and Situational Reasoning Ability Ability to use good judgment in performing influence functions such as supervising, managing, leading, teaching and directing assigned staff. Ability to use good judgment in decision making with customers. Physical Requirements Regularly required to sit, walk, bend, stand and stoop. Occasionally required to lift up to 50 lbs. Environmental Adaptability Ability to work in an environment that may expose employees to toxic or other materials in the field. Exposure to elements of the weather and animals. Disaster Service Worker: In accordance with Government Code Section 3100, Irvine Ranch Water District employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Web Architect Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Web & Mobile Appointment Type This is a one-year probationary appointment. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM to 5:00 PM Anticipated Hiring Range $9,166.00 - $9,820.00 Per Month ($109,992.00 - $117,840.00 Annually) Salary is commensurate with experience. Position Summary The employee, reporting to the Director of Web and Mobile Applications, serves as team lead and is a senior web and mobile applications architect and developer responsible for the University’s websites, web resources, and related integrations. Position Information Provide primary analysis, design, development, and security of university websites and related systems integrations Architect scalable and sustainable solutions for web content management systems using open-source tools like Drupal Design, develop and implement software applications and solutions with focus on web content management systems and related applications Document, test and support all aspects of information technology related to the web content management system and related applications Install, upgrade, and enhance the web content management system Triage, troubleshoot, and resolve application issues, understanding and supporting processes and applications across multiple business areas Design and deploy operational scripts to efficiently handle repetitive tasks Create functional designs for fully integrated applications which may include databases, networks, and related systems Consult with users to identify and document software/system purpose, workflow issues, output needs and to determine overall functional and technical system requirements and specifications Design, test, document, and implement SQL queries using ORACLE SQL, MySQL or similar Construct custom application integration solutions using scalable and maintainable approaches in collaboration with other technical experts Use productivity tools to develop and modify applications software to meet user needs including PHP, Symfony, JavaScript, and AI models Develop test plans and work with users to test and debug programs Write documentation to provide user support for new or modified programs and production/operation procedures Work with user community to understand data access and integration need Evaluate the procurement of third-party software and troubleshoot new software installations. Act as a software vendor liaison Provide end-user support for all supported applications and integrations Assist operations in problem determination and resolution Support multi-vendor and multi-protocol middleware technologies for databases and applications Analyze support trends and devise tactical approaches to improving the user experience Provide leadership and basic project management to a team of developers and business analysts Contribute to a team-oriented and collaborative environment that values positive, collegial relationships among co-workers Mentor and cross-train application programmers and business analysts Coordinate project prioritization, testing, deployment, and implementation Collect, distill, and report on project statuses Interview, hire, and manage student assistants Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Education/Work Experience Bachelor’s degree in computer science, information systems, information technology, or related field; equivalent experience can be substituted for education on a year-for-year basis. A minimum of 5 years of experience in the following: a database structured query language, a high-level programming language, user support. Minimum of 3 years’ experience with Drupal CMS design and development. Knowledge Understanding of business and technical workflows; basic networking and firewalls functions. Skills/Abilities Work independently and make necessary decisions within department guidelines; perform multiple tasks concurrently and respond to emergency situations effectively Good project management experience with full lifecycle development projects Experience leading a project team with mixed skills towards a common goal Strong oral and written communication skills with professional presentation skills Strong computer science fundamentals; able to create scalable and maintainable solutions Provide technical end-user support to users with varying levels of expertise and knowledge Recognize and resolve application related problems through effective troubleshooting and collaboration with other technical experts Experience collecting user requirements, performing systems analysis, designing an appropriate solution, and estimating time and resources required to complete Experience with relational database analysis and design and the use of structured query languages like Oracle SQL or MySQL Experience designing and building application integrations with software development languages and tools like PHP, JavaScript, and React Experience with Drupal modules and custom theme development Experience with CSS frameworks such as Bootstrap or Tailwind Experience with the current version of Drupal working in multi-site installations Experience administering Linux-based servers on cloud hosts Experience with Agile methodology Experience with higher education institutions Environmental/Physical/Special Some work outside of standard business hours may be required to provide systems maintenance or respond to critical systems outages. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Aug 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Aug 28, 2024
Working Title Web Architect Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Web & Mobile Appointment Type This is a one-year probationary appointment. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM to 5:00 PM Anticipated Hiring Range $9,166.00 - $9,820.00 Per Month ($109,992.00 - $117,840.00 Annually) Salary is commensurate with experience. Position Summary The employee, reporting to the Director of Web and Mobile Applications, serves as team lead and is a senior web and mobile applications architect and developer responsible for the University’s websites, web resources, and related integrations. Position Information Provide primary analysis, design, development, and security of university websites and related systems integrations Architect scalable and sustainable solutions for web content management systems using open-source tools like Drupal Design, develop and implement software applications and solutions with focus on web content management systems and related applications Document, test and support all aspects of information technology related to the web content management system and related applications Install, upgrade, and enhance the web content management system Triage, troubleshoot, and resolve application issues, understanding and supporting processes and applications across multiple business areas Design and deploy operational scripts to efficiently handle repetitive tasks Create functional designs for fully integrated applications which may include databases, networks, and related systems Consult with users to identify and document software/system purpose, workflow issues, output needs and to determine overall functional and technical system requirements and specifications Design, test, document, and implement SQL queries using ORACLE SQL, MySQL or similar Construct custom application integration solutions using scalable and maintainable approaches in collaboration with other technical experts Use productivity tools to develop and modify applications software to meet user needs including PHP, Symfony, JavaScript, and AI models Develop test plans and work with users to test and debug programs Write documentation to provide user support for new or modified programs and production/operation procedures Work with user community to understand data access and integration need Evaluate the procurement of third-party software and troubleshoot new software installations. Act as a software vendor liaison Provide end-user support for all supported applications and integrations Assist operations in problem determination and resolution Support multi-vendor and multi-protocol middleware technologies for databases and applications Analyze support trends and devise tactical approaches to improving the user experience Provide leadership and basic project management to a team of developers and business analysts Contribute to a team-oriented and collaborative environment that values positive, collegial relationships among co-workers Mentor and cross-train application programmers and business analysts Coordinate project prioritization, testing, deployment, and implementation Collect, distill, and report on project statuses Interview, hire, and manage student assistants Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Education/Work Experience Bachelor’s degree in computer science, information systems, information technology, or related field; equivalent experience can be substituted for education on a year-for-year basis. A minimum of 5 years of experience in the following: a database structured query language, a high-level programming language, user support. Minimum of 3 years’ experience with Drupal CMS design and development. Knowledge Understanding of business and technical workflows; basic networking and firewalls functions. Skills/Abilities Work independently and make necessary decisions within department guidelines; perform multiple tasks concurrently and respond to emergency situations effectively Good project management experience with full lifecycle development projects Experience leading a project team with mixed skills towards a common goal Strong oral and written communication skills with professional presentation skills Strong computer science fundamentals; able to create scalable and maintainable solutions Provide technical end-user support to users with varying levels of expertise and knowledge Recognize and resolve application related problems through effective troubleshooting and collaboration with other technical experts Experience collecting user requirements, performing systems analysis, designing an appropriate solution, and estimating time and resources required to complete Experience with relational database analysis and design and the use of structured query languages like Oracle SQL or MySQL Experience designing and building application integrations with software development languages and tools like PHP, JavaScript, and React Experience with Drupal modules and custom theme development Experience with CSS frameworks such as Bootstrap or Tailwind Experience with the current version of Drupal working in multi-site installations Experience administering Linux-based servers on cloud hosts Experience with Agile methodology Experience with higher education institutions Environmental/Physical/Special Some work outside of standard business hours may be required to provide systems maintenance or respond to critical systems outages. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Aug 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SENIOR AUDIT OFFICER (Business Services Administrator) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT/POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill a vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE OPPORTUNITY The Business Services Administrator (Senior Audit Officer) is essential to the overall success in delivering high quality audits and continuous improvement to the Department. This role will supervise and provide guidance to audit officers by ensuring adequacy, integrity, and effectiveness for all internal audit activities. THE DIVISION The Strategy, Accountability, Focus, and Evaluation (S.A.F.E.) Division reviews, enhances, and creates Department policies, improves safety through compliance with all mandates, and reduces liability. It produces statistical reports, analyzes trends, and assists injured employees in their recovery and return to work. It investigates alleged misconduct by Department employees, conducts operational audits and reviews, and tracks performance in support of our commitment to public service. The division comprises the Risk Management, S.A.F.E., S.T.A.R., and Internal Affairs Bureaus. The Sustainability, Transparency, Accountability, and Review (S.T.A.R.) Bureau operates as an independent and objective entity that provides reasonable assurances and advisory needs to the Department. The bureau is responsible for the following services: Risk Assessments - Identify and prioritize risks that may prevent the Department from achieving its objectives and goals. Compliance Reviews - Assess operations to determine adherence to policies and procedures, regulations, and mandates. Operational Reviews - Assess operations to determine efficiencies and effectiveness and identify areas of success and areas that need improvement. Internal Control Reviews - Evaluate if internal control standards are operating as intended and identify potential gaps. Process Improvements - Identify opportunities for policy and process enhancements. The bureau works closely with Department stakeholders to mitigate risks and monitor areas that may require corrective action. It generates performance results of audit engagements, which includes metrics to illustrate current trends and data analysis for management review. GENERAL DUTIES The Business Services Administrator (Senior Audit Officer) will perform the following key duties and responsibilities: Supervise less experienced auditors to ensure audit policies and procedures are followed and facilitate training for the best practices in the evaluation of operations, compliance, and IT systems. Perform annual risk assessments and identify internal controls for appropriate risk mitigation and monitor changes to risks or emerging risks throughout the year. Plan, organize, review, multiple operational and compliance audits, and other special projects. Research and review policies and procedures and existing laws and regulations relevant to local government and to keep abreast of any changes. Assist with the development of the Annual Audit Plan and track milestones and timelines for audit completion. Manage and coordinate audit engagement activity including the review of workpapers to ensure they are properly prepared and verify evidence is sufficient, relevant, and most reliable to support audit findings. Ensure audit engagements are in accordance with Generally Accepted Government Auditing Standards and internal audit policies. Perform quality assurance reviews; verify adequate and consistent methodology is applied. Monitor audit findings, observations, issues, and other areas that measure program performance, work with division leaders and senior management for timely resolution. Assist to develop recommendations for implementation and identify opportunities for process improvement. Review audit reports for clear and concise messaging, analyze statistical data for trend movements and prepare executive management presentations. Establish professional relationships with senior management and internal stakeholders. MINIMUM QUALIFICATIONS Education and Experience One (1) year of experience as a Business Services Analyst or its equivalent with the County of Orange. Or Four (4) years of professional business services experience related to assignment. A Bachelor’s degree in accounting, finance, human resources, business, public administration, healthcare administration or related field may substitute for one (1) years of the required experience. A Master’s degree in accounting, finance, human resources, business, public administration, healthcare administration or related field may substitute for two (2) years of the required experience. License/Certification For some positions, possession of a valid California Driver's license, Class C or higher may be required by date of appointment. For some positions, valid certifications, certificates or professional licenses in relevant areas may be required by date of appointment. Click here to learn more about the Minimum Qualifications. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate may possess: Local government (city, county, agency) auditing experience. Knowledge of Information Technology (IT) systems, or cybersecurity auditing. Knowledge of the Generally Accepted Government Auditing Standards. Knowledge of risk management frameworks or internal controls frameworks. Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE), or other certification equivalent is a plus. In addition, the ideal candidate will have thorough knowledge of and experience in the following core competencies: Professionalism Ability to detect potential impairment to the internal audit’s independence. Assess and maintain internal audit objectivity. Consistently demonstrate ethical behavior as an internal auditor. Apply due professional care through examinations and verifications. Leadership and Communication Assist with alignment with the internal audit strategic plan with the Department’s strategy. Lead confidently by taking personal responsibility for decisions and actions. Oversee adherence to quality assurance procedures. Ability to identify risks and current trends for future engagements. Communicate effectively and develop relationships with key stakeholders. Deliver appropriate communications to stakeholders to drive transparency. Performance Gain understanding of relevant regulations, policies, and processes. Manage internal audit engagements in conformance with the standards. Exhibit innovative practices to achieve efficiency. Recognize the importance of monitoring and follow-up on audit engagement outcomes (as needed). Quickly adapt to changes and adjust internal audit activity priorities (as needed). Skills and Abilities Proficiency level in Microsoft Office: Excel, PowerPoint, Word. Excellent verbal and written communication skills required for high visibility to Executive Command, Division Commanders, and Stakeholders. Strong project management or organizational skills for a rapidly changing environment. Ability to solve problems based on limited complex or contradicting information and analyze large data sets to interpret and develop inferences. Supervisory Experience PLEASE NOTE: The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, concise, and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS Physical and Mental Requirements: Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation. Environmental and Working Conditions: Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Function effectively in a standard office environment. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Application Appraisal Panel | Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information). Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 24, 2024
Full Time
CAREER DESCRIPTION SENIOR AUDIT OFFICER (Business Services Administrator) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT/POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill a vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE OPPORTUNITY The Business Services Administrator (Senior Audit Officer) is essential to the overall success in delivering high quality audits and continuous improvement to the Department. This role will supervise and provide guidance to audit officers by ensuring adequacy, integrity, and effectiveness for all internal audit activities. THE DIVISION The Strategy, Accountability, Focus, and Evaluation (S.A.F.E.) Division reviews, enhances, and creates Department policies, improves safety through compliance with all mandates, and reduces liability. It produces statistical reports, analyzes trends, and assists injured employees in their recovery and return to work. It investigates alleged misconduct by Department employees, conducts operational audits and reviews, and tracks performance in support of our commitment to public service. The division comprises the Risk Management, S.A.F.E., S.T.A.R., and Internal Affairs Bureaus. The Sustainability, Transparency, Accountability, and Review (S.T.A.R.) Bureau operates as an independent and objective entity that provides reasonable assurances and advisory needs to the Department. The bureau is responsible for the following services: Risk Assessments - Identify and prioritize risks that may prevent the Department from achieving its objectives and goals. Compliance Reviews - Assess operations to determine adherence to policies and procedures, regulations, and mandates. Operational Reviews - Assess operations to determine efficiencies and effectiveness and identify areas of success and areas that need improvement. Internal Control Reviews - Evaluate if internal control standards are operating as intended and identify potential gaps. Process Improvements - Identify opportunities for policy and process enhancements. The bureau works closely with Department stakeholders to mitigate risks and monitor areas that may require corrective action. It generates performance results of audit engagements, which includes metrics to illustrate current trends and data analysis for management review. GENERAL DUTIES The Business Services Administrator (Senior Audit Officer) will perform the following key duties and responsibilities: Supervise less experienced auditors to ensure audit policies and procedures are followed and facilitate training for the best practices in the evaluation of operations, compliance, and IT systems. Perform annual risk assessments and identify internal controls for appropriate risk mitigation and monitor changes to risks or emerging risks throughout the year. Plan, organize, review, multiple operational and compliance audits, and other special projects. Research and review policies and procedures and existing laws and regulations relevant to local government and to keep abreast of any changes. Assist with the development of the Annual Audit Plan and track milestones and timelines for audit completion. Manage and coordinate audit engagement activity including the review of workpapers to ensure they are properly prepared and verify evidence is sufficient, relevant, and most reliable to support audit findings. Ensure audit engagements are in accordance with Generally Accepted Government Auditing Standards and internal audit policies. Perform quality assurance reviews; verify adequate and consistent methodology is applied. Monitor audit findings, observations, issues, and other areas that measure program performance, work with division leaders and senior management for timely resolution. Assist to develop recommendations for implementation and identify opportunities for process improvement. Review audit reports for clear and concise messaging, analyze statistical data for trend movements and prepare executive management presentations. Establish professional relationships with senior management and internal stakeholders. MINIMUM QUALIFICATIONS Education and Experience One (1) year of experience as a Business Services Analyst or its equivalent with the County of Orange. Or Four (4) years of professional business services experience related to assignment. A Bachelor’s degree in accounting, finance, human resources, business, public administration, healthcare administration or related field may substitute for one (1) years of the required experience. A Master’s degree in accounting, finance, human resources, business, public administration, healthcare administration or related field may substitute for two (2) years of the required experience. License/Certification For some positions, possession of a valid California Driver's license, Class C or higher may be required by date of appointment. For some positions, valid certifications, certificates or professional licenses in relevant areas may be required by date of appointment. Click here to learn more about the Minimum Qualifications. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate may possess: Local government (city, county, agency) auditing experience. Knowledge of Information Technology (IT) systems, or cybersecurity auditing. Knowledge of the Generally Accepted Government Auditing Standards. Knowledge of risk management frameworks or internal controls frameworks. Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE), or other certification equivalent is a plus. In addition, the ideal candidate will have thorough knowledge of and experience in the following core competencies: Professionalism Ability to detect potential impairment to the internal audit’s independence. Assess and maintain internal audit objectivity. Consistently demonstrate ethical behavior as an internal auditor. Apply due professional care through examinations and verifications. Leadership and Communication Assist with alignment with the internal audit strategic plan with the Department’s strategy. Lead confidently by taking personal responsibility for decisions and actions. Oversee adherence to quality assurance procedures. Ability to identify risks and current trends for future engagements. Communicate effectively and develop relationships with key stakeholders. Deliver appropriate communications to stakeholders to drive transparency. Performance Gain understanding of relevant regulations, policies, and processes. Manage internal audit engagements in conformance with the standards. Exhibit innovative practices to achieve efficiency. Recognize the importance of monitoring and follow-up on audit engagement outcomes (as needed). Quickly adapt to changes and adjust internal audit activity priorities (as needed). Skills and Abilities Proficiency level in Microsoft Office: Excel, PowerPoint, Word. Excellent verbal and written communication skills required for high visibility to Executive Command, Division Commanders, and Stakeholders. Strong project management or organizational skills for a rapidly changing environment. Ability to solve problems based on limited complex or contradicting information and analyze large data sets to interpret and develop inferences. Supervisory Experience PLEASE NOTE: The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, concise, and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS Physical and Mental Requirements: Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation. Environmental and Working Conditions: Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Function effectively in a standard office environment. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Application Appraisal Panel | Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information). Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Academic Office Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Clinical Lab Sciences Program Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule For the first 3 months: Work Schedule is in person, Monday to Friday 8 a.m. to 5 p.m. Afterward, a hybrid schedule working from home twice per week. The WFH days to be agreed upon between the new hire and manager. Anticipated Hiring Range $5,208.00 - $5,417.00 per month ($62,496.00 - $65,004.00 annually) Salary is commensurate with experience. Position Summary The Administrative Analyst/Specialist is a broad classification with four position skill levels. It is designed for positions covering a wide range of general and/or specialized administrative responsibilities in support of a program and or organizational unit. Most of the work is administrative and analytical in nature with duties covering operational, policy and program research, analysis, reporting, and evaluation for the effective development and administration of programs or improvements to operational policies and procedures. Incumbents may also provide program administration or leadership. Responsibilities may include overseeing day-to-day administrative operations and providing lead work direction to others. Position Information Performing Administrative Duties for CLS Director Handling and arrange the schedule and faculty workloads for special sessions throughout the semesters. Assisting with budget management, tracking revenue & expenses, processing invoices, check requests, Honorariums, and expense reports - Timely completion and submission of the Online Scheduling Building (OSB) for Fall, Spring, & Summer sessions. Maintaining financial records for General fund, Trust Funds from both University and CPaGE Offices. Processing Hiring Documents and ETRAC transactions for CLS, including Lecturers and Student Assistants. Leverage the course scheduling system (CS) to actively monitor and facilitate effective communication regarding the department's class schedule for each academic term, ensuring that all students are informed and up to date. Generate and review audit reports to ensure accuracy and completeness of the published course schedules. Coordinating department-hosted events such as Faculty Panel Interviews, Student Selection, Advising Group Sessions, Graduation Day, SFSU accreditation visits, and Orientation Day etc. Managing catering services for advisory committee meetings, student selection day lunches, and graduation reception. Assisting with applicant files and summarizing applicant outcomes for each class. Helping with CastleBranch documentation for clinical courses to ensure that HIPAA compliance is maintained in the interactions between the department and hospitals or reference labs. Communicating with prospective internship & reentry students and advising current CLS students under the supervision of the Director. Providing General Office Management and Administrative Support for CLS Program Managing office procedures for filing/archiving hard and soft copy documents, including student files and special project documents. Leading coordination and logistics for the office, including monitoring office machines and troubleshooting equipment issues. Oversee the ordering and inventory management process for supplies required in laboratories, classrooms, and the office space, ensuring appropriate stock levels are maintained. Prepare and submit DocuSign/ TAR approval requests and purchase order requisitions for necessary acquisitions. Attending Campus, CHSS, and AOC meetings to stay informed about SFSU Policy and Procedure changes. Hiring, training, and supervising Student Assistants. Assisting CLS Faculty with Travel Documentation and payroll distribution. Maintaining departmental whiteboard calendar for faculty and staff. Scheduling repairs or requests for Information Technology and Operation Facilities, Handling mail distribution, filing, and copying as needed. Minute-taking at Advisory committee meetings. Preparation of promotional material for the website, brochures, stationary, and business cards. Present the department with tasks related to affiliated laboratory network representatives, laboratory representatives (not within affiliated network). Keep a record of communication with prospective applicants, past alumni, and California Department of Health representatives for NAACLS accreditation purposes. Contracted vendors representing service agreements for laboratory and office equipment, supplies, and services. Maintain and update the department's website by incorporating new information such as upcoming events, departmental changes, profiles of new faculty members, and other relevant content. Address and resolve requests or inquiries received from faculty members within the department, ensuring prompt and efficient resolution of any issues they may encounter. Facilitate communication with various campus departments regarding transferred funds that have not been received, and work to resolve any challenges or delays in the transfer process. Disseminate email communications to all faculty members, students, and other relevant stakeholders within the department, keeping them informed about important announcements, updates, or developments. Regularly communicate and coordinate with the Department Director & Chair, providing updates on the aforementioned processes, seeking guidance or approval when necessary, and ensuring seamless collaboration and efficient workflow. Ensure that the office environment is well-maintained, clean, and professional, creating a conducive atmosphere for productivity and a positive representation of the department. Other duties as assigned. Minimum Qualifications Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Preferred Qualifications Experience working in an office or academic environment of at least 2 years. Highly organized and able to multitask and manage priorities. Possess a high level of interpersonal skills and professionalism. Sensitivity to working in a multicultural setting is imperative. Environmental/Physical/Special Must be able to sit, stand and move about the department freely. Ability to lift and carry textbooks and office supplies either in hand or by use of carts. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 07 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Academic Office Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Clinical Lab Sciences Program Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule For the first 3 months: Work Schedule is in person, Monday to Friday 8 a.m. to 5 p.m. Afterward, a hybrid schedule working from home twice per week. The WFH days to be agreed upon between the new hire and manager. Anticipated Hiring Range $5,208.00 - $5,417.00 per month ($62,496.00 - $65,004.00 annually) Salary is commensurate with experience. Position Summary The Administrative Analyst/Specialist is a broad classification with four position skill levels. It is designed for positions covering a wide range of general and/or specialized administrative responsibilities in support of a program and or organizational unit. Most of the work is administrative and analytical in nature with duties covering operational, policy and program research, analysis, reporting, and evaluation for the effective development and administration of programs or improvements to operational policies and procedures. Incumbents may also provide program administration or leadership. Responsibilities may include overseeing day-to-day administrative operations and providing lead work direction to others. Position Information Performing Administrative Duties for CLS Director Handling and arrange the schedule and faculty workloads for special sessions throughout the semesters. Assisting with budget management, tracking revenue & expenses, processing invoices, check requests, Honorariums, and expense reports - Timely completion and submission of the Online Scheduling Building (OSB) for Fall, Spring, & Summer sessions. Maintaining financial records for General fund, Trust Funds from both University and CPaGE Offices. Processing Hiring Documents and ETRAC transactions for CLS, including Lecturers and Student Assistants. Leverage the course scheduling system (CS) to actively monitor and facilitate effective communication regarding the department's class schedule for each academic term, ensuring that all students are informed and up to date. Generate and review audit reports to ensure accuracy and completeness of the published course schedules. Coordinating department-hosted events such as Faculty Panel Interviews, Student Selection, Advising Group Sessions, Graduation Day, SFSU accreditation visits, and Orientation Day etc. Managing catering services for advisory committee meetings, student selection day lunches, and graduation reception. Assisting with applicant files and summarizing applicant outcomes for each class. Helping with CastleBranch documentation for clinical courses to ensure that HIPAA compliance is maintained in the interactions between the department and hospitals or reference labs. Communicating with prospective internship & reentry students and advising current CLS students under the supervision of the Director. Providing General Office Management and Administrative Support for CLS Program Managing office procedures for filing/archiving hard and soft copy documents, including student files and special project documents. Leading coordination and logistics for the office, including monitoring office machines and troubleshooting equipment issues. Oversee the ordering and inventory management process for supplies required in laboratories, classrooms, and the office space, ensuring appropriate stock levels are maintained. Prepare and submit DocuSign/ TAR approval requests and purchase order requisitions for necessary acquisitions. Attending Campus, CHSS, and AOC meetings to stay informed about SFSU Policy and Procedure changes. Hiring, training, and supervising Student Assistants. Assisting CLS Faculty with Travel Documentation and payroll distribution. Maintaining departmental whiteboard calendar for faculty and staff. Scheduling repairs or requests for Information Technology and Operation Facilities, Handling mail distribution, filing, and copying as needed. Minute-taking at Advisory committee meetings. Preparation of promotional material for the website, brochures, stationary, and business cards. Present the department with tasks related to affiliated laboratory network representatives, laboratory representatives (not within affiliated network). Keep a record of communication with prospective applicants, past alumni, and California Department of Health representatives for NAACLS accreditation purposes. Contracted vendors representing service agreements for laboratory and office equipment, supplies, and services. Maintain and update the department's website by incorporating new information such as upcoming events, departmental changes, profiles of new faculty members, and other relevant content. Address and resolve requests or inquiries received from faculty members within the department, ensuring prompt and efficient resolution of any issues they may encounter. Facilitate communication with various campus departments regarding transferred funds that have not been received, and work to resolve any challenges or delays in the transfer process. Disseminate email communications to all faculty members, students, and other relevant stakeholders within the department, keeping them informed about important announcements, updates, or developments. Regularly communicate and coordinate with the Department Director & Chair, providing updates on the aforementioned processes, seeking guidance or approval when necessary, and ensuring seamless collaboration and efficient workflow. Ensure that the office environment is well-maintained, clean, and professional, creating a conducive atmosphere for productivity and a positive representation of the department. Other duties as assigned. Minimum Qualifications Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Preferred Qualifications Experience working in an office or academic environment of at least 2 years. Highly organized and able to multitask and manage priorities. Possess a high level of interpersonal skills and professionalism. Sensitivity to working in a multicultural setting is imperative. Environmental/Physical/Special Must be able to sit, stand and move about the department freely. Ability to lift and carry textbooks and office supplies either in hand or by use of carts. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 07 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Introduction San Joaquin County’s Information System Division (ISD) has an opening for a highly skilled information security professional. The Senior IT Security Engineer (Information Systems Analyst IV) is a member of ISD’s Information Security Team reporting to the Information Security Team Lead/Information Security Officer. The Senior IT Security Engineer acts as the senior staff member on a three-person team which is responsible for managing the information security controls and overall program for ISD and for several County departments. Job responsibilities include: incident response, threat hunting, risk management program maintenance, internal audit, security control implementation and testing, audit response, information security awareness and education delivery, and mentorship/development of junior information security staff. ISD is an award-winning IT department that has been recognized by the National Association of Counties (NACo) as among the most innovative and customer-service oriented IT Departments among all US Counties. Be a part of our success! This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA IV PMO vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. DEFINITION Under direction, performs highly advanced professional computer and related systems support work within the Information Systems Division; provides highly advanced support to one or more departments with very complex computer systems and programs; may perform database administration duties; and performs other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the highly advanced journey level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an understanding of very complex analytical procedures and processes while working with a very high level of independent authority and judgment. As assigned, some positions may exercise direct, functional or technical supervision over lower level staff; however, these supervisory duties are ancillary in nature and are not considered to be the primary purpose of the class. The program assignment will determine the emphasis of an incumbent’s duties as described below. This class is distinguished from the Information Systems Analyst III by the fact that incumbents assume responsibility for providing highly advanced systems analysis, design and development support to one or more departments with highly complex systems and programs, or serve as systems database administrators. Employees at this level may also be assigned to serve as a project lead on components of systems development projects and may provide lead direction and training to assigned project staff. This class is distinguished from the Information Systems Analyst V in that the latter serves as the highest level within the series, and assumes responsibility for coordinating a major functional/operational program area within the County’s most complex and strategic systems, network and database areas of operation. TYPICAL DUTIES Provides highly advanced professional level support to one or more departments with highly complex systems and programs; areas of responsibility include the analysis, evaluation, design, development and testing of these strategic systems, networks, programs and applications across multiple platforms and technologies; serves as database administrator on assigned systems. Designs and develops current or new systems for large and complex systems; analyzes user operations and business requirements to design and develop technology solution; reviews, evaluates and recommends current and third party systems and applications; creates or oversees the development of data flow diagrams and other systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plan; ensures system quality assurance; determines whether new program meets the client’s business and technology requirements and adjusts as required. Provides highly complex support in planning, developing, integrating, testing and evaluating the County’s local and wide area networks; determines network system requirements; studies the integrity and security of data to establish system configuration; monitors systems to control and support network traffic; devises and implements strategies for connection of other systems through the use of routers, bridges and gateways. Participates in the evaluation of network protocols, hardware and software to determine their applicability to County network needs; evaluates new applications to determine integration with current systems and applications. Investigates, analyzes and resolves network-related problems; resolve compatibility problems across systems and networks; troubleshoots complex network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Analyzes network security and performance issues; identifies potential security and utilization or performance issues; designs strategies and recommendations to improve security and network performance. Performs database analysis, administration and maintenance duties; provides support to information technology staff in planning, designing and implementing databases; designs and modifies database structure, tables, files, views, and indexes; manages and maintains database and file space allocation; develops methodologies to export data from mainframe environment to other platforms; plans future storage requirements. Ensures database availability to system users; provides and controls user access; maintains database security to ensure data integrity; monitors users to ensure compliance with operational and security procedures; monitors database performance; makes database tuning changes as required; makes recommendations on enhancements to optimize resources; conducts and maintains database systems back ups to ensure timely recovery of data; develops alternative strategies for data recovery. As assigned, serves as project leader on components of information systems projects; analyzes client information system needs; recommends solutions and appropriate technology to meet client needs; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of complex system documentation, instructional and procedural manuals; identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions; trains assigned project staff in their areas of work including structured programming and development methods, procedures and techniques. Attends and participates in professional group meetings; stay abreast of new trends and innovations in the field of information technology. May exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by the Director of Human Resources on March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience : Three years of increasingly professional, analytical information security work in an information systems environment. Substitution #1 : (Complete only if you do not possess a Bachelors' degree required under Pattern I) Possession of an approved information systems technology certificate may substitute for all or part of the required education. Please list the IT certificates that you possess. (The list of approved certificates and/or courses is available here ) Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system design, development, analysis, testing and security administration; methods and techniques of evaluating complex systems and business requirements and developing information systems solutions; advanced programming languages, methods and techniques including integrated database management applications; operations, services and activities of local and wide area network design, development and administration; local and wide area network protocols; methods and techniques of resolving complex network system compatibility and integration issues; principles, practices, methods and techniques of supporting a comprehensive database design, management and administration program; operational characteristics of a variety of database systems, tools and utilities; principles and practices of quality assurance, data security, integrity, backup and recovery processes in assigned systems area; principles of lead supervision and training; principles and practices of project leadership; pertinent Federal, State and local codes, laws and regulations. ABILITY Analyze department operations, procedures and data to recommend, design and develop logical solutions to complex systems problems; perform highly complex systems and applications programming and analysis duties; recommend and implement quality assurance and security procedures for assigned systems; provide advanced level technical systems support by identifying and resolving problems for highly complex systems and applications; provide complex support in the design, configuration, implementation and testing of wide area network operating systems, hardware and software; analyze and troubleshoot complex local and wide area network operating, hardware and software system problems; perform database administration and maintenance functions; evaluate and make recommendations to accommodate future data storage needs; develop and modify database models based on County information technology needs; prepare clear and concise technical reports and documentation; as assigned, lead, direct and review the work of project staff; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Aug 17, 2024
Full Time
Introduction San Joaquin County’s Information System Division (ISD) has an opening for a highly skilled information security professional. The Senior IT Security Engineer (Information Systems Analyst IV) is a member of ISD’s Information Security Team reporting to the Information Security Team Lead/Information Security Officer. The Senior IT Security Engineer acts as the senior staff member on a three-person team which is responsible for managing the information security controls and overall program for ISD and for several County departments. Job responsibilities include: incident response, threat hunting, risk management program maintenance, internal audit, security control implementation and testing, audit response, information security awareness and education delivery, and mentorship/development of junior information security staff. ISD is an award-winning IT department that has been recognized by the National Association of Counties (NACo) as among the most innovative and customer-service oriented IT Departments among all US Counties. Be a part of our success! This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA IV PMO vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. DEFINITION Under direction, performs highly advanced professional computer and related systems support work within the Information Systems Division; provides highly advanced support to one or more departments with very complex computer systems and programs; may perform database administration duties; and performs other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the highly advanced journey level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an understanding of very complex analytical procedures and processes while working with a very high level of independent authority and judgment. As assigned, some positions may exercise direct, functional or technical supervision over lower level staff; however, these supervisory duties are ancillary in nature and are not considered to be the primary purpose of the class. The program assignment will determine the emphasis of an incumbent’s duties as described below. This class is distinguished from the Information Systems Analyst III by the fact that incumbents assume responsibility for providing highly advanced systems analysis, design and development support to one or more departments with highly complex systems and programs, or serve as systems database administrators. Employees at this level may also be assigned to serve as a project lead on components of systems development projects and may provide lead direction and training to assigned project staff. This class is distinguished from the Information Systems Analyst V in that the latter serves as the highest level within the series, and assumes responsibility for coordinating a major functional/operational program area within the County’s most complex and strategic systems, network and database areas of operation. TYPICAL DUTIES Provides highly advanced professional level support to one or more departments with highly complex systems and programs; areas of responsibility include the analysis, evaluation, design, development and testing of these strategic systems, networks, programs and applications across multiple platforms and technologies; serves as database administrator on assigned systems. Designs and develops current or new systems for large and complex systems; analyzes user operations and business requirements to design and develop technology solution; reviews, evaluates and recommends current and third party systems and applications; creates or oversees the development of data flow diagrams and other systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plan; ensures system quality assurance; determines whether new program meets the client’s business and technology requirements and adjusts as required. Provides highly complex support in planning, developing, integrating, testing and evaluating the County’s local and wide area networks; determines network system requirements; studies the integrity and security of data to establish system configuration; monitors systems to control and support network traffic; devises and implements strategies for connection of other systems through the use of routers, bridges and gateways. Participates in the evaluation of network protocols, hardware and software to determine their applicability to County network needs; evaluates new applications to determine integration with current systems and applications. Investigates, analyzes and resolves network-related problems; resolve compatibility problems across systems and networks; troubleshoots complex network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Analyzes network security and performance issues; identifies potential security and utilization or performance issues; designs strategies and recommendations to improve security and network performance. Performs database analysis, administration and maintenance duties; provides support to information technology staff in planning, designing and implementing databases; designs and modifies database structure, tables, files, views, and indexes; manages and maintains database and file space allocation; develops methodologies to export data from mainframe environment to other platforms; plans future storage requirements. Ensures database availability to system users; provides and controls user access; maintains database security to ensure data integrity; monitors users to ensure compliance with operational and security procedures; monitors database performance; makes database tuning changes as required; makes recommendations on enhancements to optimize resources; conducts and maintains database systems back ups to ensure timely recovery of data; develops alternative strategies for data recovery. As assigned, serves as project leader on components of information systems projects; analyzes client information system needs; recommends solutions and appropriate technology to meet client needs; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of complex system documentation, instructional and procedural manuals; identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions; trains assigned project staff in their areas of work including structured programming and development methods, procedures and techniques. Attends and participates in professional group meetings; stay abreast of new trends and innovations in the field of information technology. May exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by the Director of Human Resources on March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience : Three years of increasingly professional, analytical information security work in an information systems environment. Substitution #1 : (Complete only if you do not possess a Bachelors' degree required under Pattern I) Possession of an approved information systems technology certificate may substitute for all or part of the required education. Please list the IT certificates that you possess. (The list of approved certificates and/or courses is available here ) Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system design, development, analysis, testing and security administration; methods and techniques of evaluating complex systems and business requirements and developing information systems solutions; advanced programming languages, methods and techniques including integrated database management applications; operations, services and activities of local and wide area network design, development and administration; local and wide area network protocols; methods and techniques of resolving complex network system compatibility and integration issues; principles, practices, methods and techniques of supporting a comprehensive database design, management and administration program; operational characteristics of a variety of database systems, tools and utilities; principles and practices of quality assurance, data security, integrity, backup and recovery processes in assigned systems area; principles of lead supervision and training; principles and practices of project leadership; pertinent Federal, State and local codes, laws and regulations. ABILITY Analyze department operations, procedures and data to recommend, design and develop logical solutions to complex systems problems; perform highly complex systems and applications programming and analysis duties; recommend and implement quality assurance and security procedures for assigned systems; provide advanced level technical systems support by identifying and resolving problems for highly complex systems and applications; provide complex support in the design, configuration, implementation and testing of wide area network operating systems, hardware and software; analyze and troubleshoot complex local and wide area network operating, hardware and software system problems; perform database administration and maintenance functions; evaluate and make recommendations to accommodate future data storage needs; develop and modify database models based on County information technology needs; prepare clear and concise technical reports and documentation; as assigned, lead, direct and review the work of project staff; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity APPLICATION FILING PERIOD Tuesday, September 3, 2024 at 8:00 a.m. through Monday, September 16, 2024 before 5:00 p.m. (PT) EXAM NUMBER R2560L-R Who are we looking for? County of Los Angeles is recruiting for highly motivated and career minded individuals to fill the position of Senior Network Systems Administrator. To view classification standards for the position, please click HERE . We invite you to explore the possibility of joining a team who will turn challenges into opportunities and share the future of public sector IT! With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. With more than 2,300 different job descriptions, the County offers a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the nation. Join us and discover a rich selection of health care options, robust retirement plans, and the flexibility to work, relax, and rejuvenate in order to reach your fullest personal and professional potential. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. FOLLOW US ON SOCIAL MEDIA! Essential Job Functions Performs network administration functions such as designing, configuring, deploying, testing, repairing and maintaining hardware/software/firmware upgrade. Plans the deployment of hardware, firmware and software upgrades for network appliances, gateways, and associated telecommunication devices. Configures and supports network devices such as Layer 2 and 3 configurations, Voice Gateways, wireless access points and controllers. Leads system administration functions such as designing and implementing enterprise infrastructure which encompasses hardware, servers and virtual systems. Leads and plans the deployment of hardware and software upgrades for servers and storage (e.g., Blade Systems, Server Virtualization, Active Directory, clustering, VoIP (Voice over IP), storage solutions, video conferencing systems). Leads, designs and implements network security solutions (e.g., system network access control lists and host/network intrusion prevention systems) along with policy elements (e.g., end user roles and groups, trust relationships, access rights, directories, virus protection, security patch management, firewalls and software deployment). Mitigates various enterprise cybersecurity threats and vulnerabilities (e.g., malware, viruses, spyware, adware, trojan horses, worms, phishing, spear phishing). Provides senior level support for information enterprise cybersecurity breaches (e.g., internal/external violations/threats, hacker attacks, viruses and system access). Analyzes Network performance, throughput and bandwidth optimization requirements to solve the more complex system configuration and performance issues. Identifies and recommends appropriate network device changes. Sets and verifies system thresholds, performs network tests, queries as needed in response to alerts. Performs critical data and configuration backup, database backup, system recovery, and/or participates in activities pertaining to business continuity and disaster recovery plans. Performs site assessment including cabling, rack elevations, electrical, HVAC (Heating Ventilation Air Conditioning), and peripherals. Designs and implements video and web teleconferencing solutions. Participates in the analysis, evaluation, and risk assessment tasks required for implementation of new applications, and system changes (e.g., vendor provided patches, service packs, network products, devices and network management solutions). Develops and maintains network standard operating procedures, logs, and files. Tracks network assets (e.g., virtual servers, software subscriptions, network endpoints, mobile device manager) including purchasing, receiving, deployment, decommissioning, and disposal. Serves as a subject matter expert and provides technical recommendations for vendor products and services. Leads a network support team and serves as a project lead. Provides technical guidance and knowledge sharing to assigned staff and vendors. Requirements SELECTION REQUIREMENTS: Option I: A Bachelor's degree from an accredited* college or university in Computer Science, Information Systems, or a closely related field -AND- three (3) years of full-time paid experience in a centralized Information Technology organization** within the last five (5) years in LAN design, configuration and administration. Option II : Four (4) years of progressively responsible, full-time paid experience in a centralized Information Technology organization** within the last five (5) years, involving increasing complexity and scope of responsibility in LAN design, configuration, and administration. LICENSE: A valid California Class C Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 3 - Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION: * In order to receive credit for a bachelor's degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing or e-mail a copy to vcudiamat@hr.lacounty.gov within seven (7) calendar days from the last day of filing. We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst. Note: Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information ) ** Centralized IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official. Withhold Information Withhold will not be allowed for this examination. Required experience must be fully met and indicated on the application by the last day of filing. Endorsement of County Qualifications County employees who wish to meet the requirements using out-of-class experience must provide official documentation such as additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification with your application at the time of filing or within seven (7) calendar days from application submission. Questionable experience may be verified through the Departmental HR Manager when necessary. Additional Information OUR ASSESSMENT PROCESS: Once we have determined that you meet the requirements, we will invite you to participate in two (2) multiple-choice tests: Part I : Multiple choice and/or simulation assessments, weighted 40% , measuring: Deductive Reasoning Professional Potential Achievement Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Coping with Uncertainty Willingness to Learn Responsibility Candidates must achieve a passing score of 70% or higher on Part I in order to be invited to Part II of the examination. Part II : Multiple choice and/or simulation assessments, weighted 60% , measuring: Networking and Implementation: Knowledge of networking devices, protocols, reference models, routing, and implementation of networks. Server Administration: Knowledge of disaster recovery, hardware, management process, network addressing and routing, optimization, security, storage, and users and resources. IP Routing and Switching: Knowledge of advanced routing topics, IP addressing, IP multicast, IP routing protocols, and layer 2 switching. Cloud Computing: Knowledge of cloud computing concepts, cloud service models, virtualization, and private clouds. Applicants must meet the selection requirements and achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the eligible list. MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Transfer of Assessment and/or Simulation Components Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains assessment and/or simulation components that may be used in the future for new examinations and your assessment and/or simulation responses may be transferred. Exam Preparation Study guides and other assessment and/or simulation preparation resources are available to help candidates prepare for employment exams. While the guides will help you prepare for the exam, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice exams may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Exam preparation information is located under the "Employment Test Assistance" section. Additional online practice exams are available at https://www.shldirect.com/en-us/practice-tests/ . NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. Please add vcudiamat@hr.lacounty.gov , awong@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email addresses and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Eligibility Information The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of six (6) months following the date of promulgation. Vacancy Information The resulting eligible list will be used to fill vacancies throughout Los Angeles County departments. Available Shift: Any SPECIAL INFORMATION: How to Apply Applications must be submitted online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this web site. Plan to submit your online application well in advance of the 5:00 p.m. deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements as listed on this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing verbiage from Class Specification and minimum requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified . Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Social Security Number Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Computer and Internet Access at Public Libraries For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Have any questions about anything listed above? Contact us: Exam Number: R2560L-R Department Contact Name: Virna-liza Cudiamat Department Contact Email: vcudiamat @hr.lacounty.gov Department Contact Phone: (213) 433-3376 Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: ( 800) 735-2929 California Relay Services Phone: (800) 735-2922 For detailed information, please click here Closing Date/Time: 9/16/2024 5:00 PM Pacific
Aug 31, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity APPLICATION FILING PERIOD Tuesday, September 3, 2024 at 8:00 a.m. through Monday, September 16, 2024 before 5:00 p.m. (PT) EXAM NUMBER R2560L-R Who are we looking for? County of Los Angeles is recruiting for highly motivated and career minded individuals to fill the position of Senior Network Systems Administrator. To view classification standards for the position, please click HERE . We invite you to explore the possibility of joining a team who will turn challenges into opportunities and share the future of public sector IT! With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. With more than 2,300 different job descriptions, the County offers a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the nation. Join us and discover a rich selection of health care options, robust retirement plans, and the flexibility to work, relax, and rejuvenate in order to reach your fullest personal and professional potential. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. FOLLOW US ON SOCIAL MEDIA! Essential Job Functions Performs network administration functions such as designing, configuring, deploying, testing, repairing and maintaining hardware/software/firmware upgrade. Plans the deployment of hardware, firmware and software upgrades for network appliances, gateways, and associated telecommunication devices. Configures and supports network devices such as Layer 2 and 3 configurations, Voice Gateways, wireless access points and controllers. Leads system administration functions such as designing and implementing enterprise infrastructure which encompasses hardware, servers and virtual systems. Leads and plans the deployment of hardware and software upgrades for servers and storage (e.g., Blade Systems, Server Virtualization, Active Directory, clustering, VoIP (Voice over IP), storage solutions, video conferencing systems). Leads, designs and implements network security solutions (e.g., system network access control lists and host/network intrusion prevention systems) along with policy elements (e.g., end user roles and groups, trust relationships, access rights, directories, virus protection, security patch management, firewalls and software deployment). Mitigates various enterprise cybersecurity threats and vulnerabilities (e.g., malware, viruses, spyware, adware, trojan horses, worms, phishing, spear phishing). Provides senior level support for information enterprise cybersecurity breaches (e.g., internal/external violations/threats, hacker attacks, viruses and system access). Analyzes Network performance, throughput and bandwidth optimization requirements to solve the more complex system configuration and performance issues. Identifies and recommends appropriate network device changes. Sets and verifies system thresholds, performs network tests, queries as needed in response to alerts. Performs critical data and configuration backup, database backup, system recovery, and/or participates in activities pertaining to business continuity and disaster recovery plans. Performs site assessment including cabling, rack elevations, electrical, HVAC (Heating Ventilation Air Conditioning), and peripherals. Designs and implements video and web teleconferencing solutions. Participates in the analysis, evaluation, and risk assessment tasks required for implementation of new applications, and system changes (e.g., vendor provided patches, service packs, network products, devices and network management solutions). Develops and maintains network standard operating procedures, logs, and files. Tracks network assets (e.g., virtual servers, software subscriptions, network endpoints, mobile device manager) including purchasing, receiving, deployment, decommissioning, and disposal. Serves as a subject matter expert and provides technical recommendations for vendor products and services. Leads a network support team and serves as a project lead. Provides technical guidance and knowledge sharing to assigned staff and vendors. Requirements SELECTION REQUIREMENTS: Option I: A Bachelor's degree from an accredited* college or university in Computer Science, Information Systems, or a closely related field -AND- three (3) years of full-time paid experience in a centralized Information Technology organization** within the last five (5) years in LAN design, configuration and administration. Option II : Four (4) years of progressively responsible, full-time paid experience in a centralized Information Technology organization** within the last five (5) years, involving increasing complexity and scope of responsibility in LAN design, configuration, and administration. LICENSE: A valid California Class C Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 3 - Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION: * In order to receive credit for a bachelor's degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing or e-mail a copy to vcudiamat@hr.lacounty.gov within seven (7) calendar days from the last day of filing. We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst. Note: Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information ) ** Centralized IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official. Withhold Information Withhold will not be allowed for this examination. Required experience must be fully met and indicated on the application by the last day of filing. Endorsement of County Qualifications County employees who wish to meet the requirements using out-of-class experience must provide official documentation such as additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification with your application at the time of filing or within seven (7) calendar days from application submission. Questionable experience may be verified through the Departmental HR Manager when necessary. Additional Information OUR ASSESSMENT PROCESS: Once we have determined that you meet the requirements, we will invite you to participate in two (2) multiple-choice tests: Part I : Multiple choice and/or simulation assessments, weighted 40% , measuring: Deductive Reasoning Professional Potential Achievement Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Coping with Uncertainty Willingness to Learn Responsibility Candidates must achieve a passing score of 70% or higher on Part I in order to be invited to Part II of the examination. Part II : Multiple choice and/or simulation assessments, weighted 60% , measuring: Networking and Implementation: Knowledge of networking devices, protocols, reference models, routing, and implementation of networks. Server Administration: Knowledge of disaster recovery, hardware, management process, network addressing and routing, optimization, security, storage, and users and resources. IP Routing and Switching: Knowledge of advanced routing topics, IP addressing, IP multicast, IP routing protocols, and layer 2 switching. Cloud Computing: Knowledge of cloud computing concepts, cloud service models, virtualization, and private clouds. Applicants must meet the selection requirements and achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the eligible list. MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Transfer of Assessment and/or Simulation Components Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains assessment and/or simulation components that may be used in the future for new examinations and your assessment and/or simulation responses may be transferred. Exam Preparation Study guides and other assessment and/or simulation preparation resources are available to help candidates prepare for employment exams. While the guides will help you prepare for the exam, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice exams may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Exam preparation information is located under the "Employment Test Assistance" section. Additional online practice exams are available at https://www.shldirect.com/en-us/practice-tests/ . NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. Please add vcudiamat@hr.lacounty.gov , awong@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email addresses and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Eligibility Information The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of six (6) months following the date of promulgation. Vacancy Information The resulting eligible list will be used to fill vacancies throughout Los Angeles County departments. Available Shift: Any SPECIAL INFORMATION: How to Apply Applications must be submitted online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this web site. Plan to submit your online application well in advance of the 5:00 p.m. deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements as listed on this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing verbiage from Class Specification and minimum requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified . Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Social Security Number Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Computer and Internet Access at Public Libraries For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Have any questions about anything listed above? Contact us: Exam Number: R2560L-R Department Contact Name: Virna-liza Cudiamat Department Contact Email: vcudiamat @hr.lacounty.gov Department Contact Phone: (213) 433-3376 Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: ( 800) 735-2929 California Relay Services Phone: (800) 735-2922 For detailed information, please click here Closing Date/Time: 9/16/2024 5:00 PM Pacific
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Analyst/ Programmer Anticipated Hiring Amount: $6,000 - $6,666 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The Division of Information Technology & Institutional Planning (IT&IP) delivers innovative, strategic, and cost-effective technology services in collaboration with the campus community to advance the university's mission. These technology services are recognized as essential resources for furthering the university’s mission. IT&IP provides technology solutions, expert consultation, and leadership, resulting in numerous enhancements to the advancement of learning, knowledge, and the effectiveness of campus support services and business processes for the entire university. The Enterprise Applications department bears the responsibility of providing systems analysis, programming, reporting, technical support, consultation, and testing for the campus's enterprise-wide systems. These systems include PeopleSoft Systems (Campus Solutions, Human Resources, and Financials), the data warehouse reporting system, CRM systems, data integration tools, and other applications. The unit assists in and tracks testing protocols related to patches and upgrades supports the development of dashboards and data integrations, collaborates with departments, users, and subject matter experts to improve functionality and troubleshoot issues, administers user security, monitors technology projects and tasks, and coordinates resources to ensure the timely delivery of services and project completion. DUTIES AND RESPONSIBILITIES CRM Administration: Oversee the configuration, maintenance, and continuous improvement of the CRM system to align with the university's goals and objectives. Administer user accounts, security settings, and access controls, ensuring data integrity and privacy. Collaborate with cross-functional teams to gather CRM requirements and translate them into effective system solutions. Data Analysis and Reporting: Conduct in-depth data analysis to derive insights and trends related to student and academic performance, engagement, and outcomes. Develop and generate regular reports, dashboards, and ad-hoc analyses to support data-driven decision-making across campus departments. Identify opportunities for process improvements and data-driven initiatives. System Enhancements and Integration: Collaborate with IT developers to implement customizations, enhancements, and integrations that extend the CRM system's capabilities. Stay updated on CRM industry best practices and emerging technologies to recommend system upgrades and enhancements. Project Coordination: Assist in the planning, execution, and coordination of CRM-related projects, including system upgrades, migrations, and new feature implementations. Monitor project timelines, allocate resources, and ensure timely delivery of services. Support and Training: Provide technical support and training to end-users, ensuring they can effectively utilize CRM features and functionalities. Serve as a point of contact for troubleshooting and issue resolution, collaborating with IT support teams when necessary. QUALIFICATIONS To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Knowledge: Higher Education Environment: Understanding of the higher education landscape, including admissions, student services, and academic processes. Data Management: Knowledge of data management principles, FERPA regulations, and data privacy requirements specific to higher education institutions. Student Lifecycle: Familiarity with the student lifecycle, from recruitment and admissions to student success and alumni relations. Skills : CRM Administration: Proficiency in configuring, maintaining, and optimizing CRM systems to support various departments and functions within the university. Data Analysis: Strong analytical skills to interpret student data, identify enrollment trends, and provide data-driven recommendations. Communication: Effective communication skills to collaborate with academic departments, admissions teams, and other stakeholders to gather requirements and provide CRM support. Project Management: Ability to manage CRM-related projects, including system upgrades, integrations, and customizations, while adhering to academic calendars. User Training: Skill in providing training and support to end-users, including faculty and staff, to ensure effective CRM utilization. Problem-Solving: Ability to troubleshoot CRM issues, identify solutions, and implement enhancements that align with higher education goals. Abilities: Student-Centric Focus: Commitment to enhancing the student experience through CRM systems, supporting recruitment efforts, student success initiatives, and alumni engagement. Adaptability: Ability to adapt to the changing needs of higher education institutions, evolving technology, and shifting enrollment dynamics. Collaboration: Strong teamwork and collaboration skills to work with academic departments, enrollment management teams, and other university units. Attention to Detail: Keen attention to detail to ensure data accuracy, compliance with regulations, and the seamless functioning of CRM systems. Strategic Thinking: Ability to think strategically and use CRM data to inform enrollment strategies, retention initiatives, and institutional improvements. Continuous Learning: Willingness to stay current with CRM technologies and higher education trends, seeking professional development opportunities as needed. Preferred Qualifications Experience administering Slate CRM Creativity, initiative, and excitement about the possibilities of CRMs Experience working in a higher-education environment Experience with documenting business processes and evaluating and designing associated technical/automation solutions Experience documenting end-user instructions for completing a given process using an automated application Knowledge and/or experience with CRM solutions Experience with creating flows and scripting systems and applications Experience researching, evaluating, and recommending automated methods to meet business requirements and/or address business problems Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $4,678 and maximum $11,547 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Jun 17 2024 Pacific Daylight Time Applications close: Jul 31 2024 Pacific Daylight Time Closing Date/Time:
Jul 14, 2024
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Analyst/ Programmer Anticipated Hiring Amount: $6,000 - $6,666 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The Division of Information Technology & Institutional Planning (IT&IP) delivers innovative, strategic, and cost-effective technology services in collaboration with the campus community to advance the university's mission. These technology services are recognized as essential resources for furthering the university’s mission. IT&IP provides technology solutions, expert consultation, and leadership, resulting in numerous enhancements to the advancement of learning, knowledge, and the effectiveness of campus support services and business processes for the entire university. The Enterprise Applications department bears the responsibility of providing systems analysis, programming, reporting, technical support, consultation, and testing for the campus's enterprise-wide systems. These systems include PeopleSoft Systems (Campus Solutions, Human Resources, and Financials), the data warehouse reporting system, CRM systems, data integration tools, and other applications. The unit assists in and tracks testing protocols related to patches and upgrades supports the development of dashboards and data integrations, collaborates with departments, users, and subject matter experts to improve functionality and troubleshoot issues, administers user security, monitors technology projects and tasks, and coordinates resources to ensure the timely delivery of services and project completion. DUTIES AND RESPONSIBILITIES CRM Administration: Oversee the configuration, maintenance, and continuous improvement of the CRM system to align with the university's goals and objectives. Administer user accounts, security settings, and access controls, ensuring data integrity and privacy. Collaborate with cross-functional teams to gather CRM requirements and translate them into effective system solutions. Data Analysis and Reporting: Conduct in-depth data analysis to derive insights and trends related to student and academic performance, engagement, and outcomes. Develop and generate regular reports, dashboards, and ad-hoc analyses to support data-driven decision-making across campus departments. Identify opportunities for process improvements and data-driven initiatives. System Enhancements and Integration: Collaborate with IT developers to implement customizations, enhancements, and integrations that extend the CRM system's capabilities. Stay updated on CRM industry best practices and emerging technologies to recommend system upgrades and enhancements. Project Coordination: Assist in the planning, execution, and coordination of CRM-related projects, including system upgrades, migrations, and new feature implementations. Monitor project timelines, allocate resources, and ensure timely delivery of services. Support and Training: Provide technical support and training to end-users, ensuring they can effectively utilize CRM features and functionalities. Serve as a point of contact for troubleshooting and issue resolution, collaborating with IT support teams when necessary. QUALIFICATIONS To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Knowledge: Higher Education Environment: Understanding of the higher education landscape, including admissions, student services, and academic processes. Data Management: Knowledge of data management principles, FERPA regulations, and data privacy requirements specific to higher education institutions. Student Lifecycle: Familiarity with the student lifecycle, from recruitment and admissions to student success and alumni relations. Skills : CRM Administration: Proficiency in configuring, maintaining, and optimizing CRM systems to support various departments and functions within the university. Data Analysis: Strong analytical skills to interpret student data, identify enrollment trends, and provide data-driven recommendations. Communication: Effective communication skills to collaborate with academic departments, admissions teams, and other stakeholders to gather requirements and provide CRM support. Project Management: Ability to manage CRM-related projects, including system upgrades, integrations, and customizations, while adhering to academic calendars. User Training: Skill in providing training and support to end-users, including faculty and staff, to ensure effective CRM utilization. Problem-Solving: Ability to troubleshoot CRM issues, identify solutions, and implement enhancements that align with higher education goals. Abilities: Student-Centric Focus: Commitment to enhancing the student experience through CRM systems, supporting recruitment efforts, student success initiatives, and alumni engagement. Adaptability: Ability to adapt to the changing needs of higher education institutions, evolving technology, and shifting enrollment dynamics. Collaboration: Strong teamwork and collaboration skills to work with academic departments, enrollment management teams, and other university units. Attention to Detail: Keen attention to detail to ensure data accuracy, compliance with regulations, and the seamless functioning of CRM systems. Strategic Thinking: Ability to think strategically and use CRM data to inform enrollment strategies, retention initiatives, and institutional improvements. Continuous Learning: Willingness to stay current with CRM technologies and higher education trends, seeking professional development opportunities as needed. Preferred Qualifications Experience administering Slate CRM Creativity, initiative, and excitement about the possibilities of CRMs Experience working in a higher-education environment Experience with documenting business processes and evaluating and designing associated technical/automation solutions Experience documenting end-user instructions for completing a given process using an automated application Knowledge and/or experience with CRM solutions Experience with creating flows and scripting systems and applications Experience researching, evaluating, and recommending automated methods to meet business requirements and/or address business problems Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $4,678 and maximum $11,547 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Jun 17 2024 Pacific Daylight Time Applications close: Jul 31 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Information Technology Consultant - Career Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $6,488 - $6,730* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: July 7, 2024 Recruitment Status: Extended to July 20, 2024 ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of Operations Support and Innovation (OSI), the OSI Analyst- Operations Support, provides application security for all OSI supported applications, configuration, data analysis, troubleshooting, testing, data maintenance, project management support and implementation. They collaborate closely with colleagues in the OSI department, the Information Technology Office, and other campus departments to resolve system issues, establish operating procedures, and distribute information. Additionally, the OSI Analyst will work with or under the guidance of Lead OSI Analyst. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Develop and Maintain Application Security Initiate and maintain record of systems access for all Finance and HR applications including but not limited to CFS, CMS, Employee Resource, Cashnet, BankMobile, Payment Works, Concur Travel and Finance Data Warehous. Troubleshoots security/access related issues. Coordinate with campus IT security administrator to ensure Finance and HR application access is executed appropriately. Conduct quarterly and annual audits for all finance and HR applications. Assit Finance leadership with any security audit reviews and responses. Consult Finance and HR leadership to identify appropriate system access for staff; test, assign and modify roles as needed; ensure appropriate segregation of duties is upheld. Develop functional roles and permission lists for functional staff as necessary. Build, implement and maintain roles and associated permission lists in HR and financial applications. Finance, HR and Student Financials Application Maintenance and Support Create and Update chartfields in applicable systems (eg CFS, Student Financials, etc.) Ensure chartfields created in CFS are updated real-time in the OASIS and CMS Employee Resources. Integration Broker support and troubleshooting. Coordinating with IT for any IB testing. Assist with testing and coordination of Finance, Student Financials and HR application upgrades and Patches. Addresses common problems of limited scope and refers complex problems to senior level analysts in the department. Monitor and manage the department email folder. Take appropriate action and provide basic troubleshooting to the OSI customers. Escalate communications to other team members when necessary. Documentation and Training Assist the change management process for new projects by working with functional units. Develop documentation required for application maintenance, including but not limited to training documentation, process maps, business process guides, etc. Deliver application trainings to the department end users. Assist in developing online training material (for example, within the SumTotal application, videos, etc) Business Process Analysis and Process Improvement Tools Consults with end-users to understand business processes (business process mapping) identify gaps, define business problems, analyze data, and collaborate on possible solutions. Utilize collaborative work management tools like Smartsheet, vizio, lucidcharts, etc for business process improvements Develop and collaborate with IT on rolling out OnBase forms. Develop and collaborate with IT on rolling out new Adobe Sign forms. Operations Support and Innovation Engagement Participates in CSU system-wide conference calls as necessary. Serves as a liaison to the system wide HUG and subcommittee groups. Attend conferences and other professional training as applicable. Assist and/or provide backup support for other OSI staff. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge: Knowledge of information technology systems and/or applications, including campus wide systems and multimedia environments, access procedures, networks, and/or databases. Knowledge of data administration principles and techniques. Knowledge of network administration. Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and User documentation. Knowledge of statistical and/or research databases. Skills: Proficiency using standard software packages. Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. Subject matter expertise in a specialized discipline or body of knowledge. Ability: Ability to apply consultative skills to assess user needs and provide appropriate support. Ability to integrate multiple applications and/or systems. Ability to analyze data requirements and research data availability and access methods. Ability to coordinate and implement data exchanges and conversions. MINIMUM QUALIFICATIONS : A basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite for this position. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. SPECIALIZED SKILLS : Knowledge of Peoplesoft applications; and operation analysis and techniques. Ability to take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved; handle multiple work unit priorities and projects; research, develop and evaluate policies and programs, including skill in the collections, evaluation and interpretation of data to develop sound conclusions and make appropriate recommendations; anticipate problems and address them proactively; effectively interpret, organize and present information and ideas in written or presentation form; and to quickly learn features of new software releases and modules. Expertise in investigating and analyzing problems with broad administrative impact and implications. Demonstrated experience involving analysis and evaluation leading to the development or improvement of student administrative policies, procedures and/or practices. Excellent oral and written communication skills, with the ability to communicate technical concepts and ideas to non-technical individuals. Demonstrated record of a strong customer service orientation. Demonstrated success in working collaboratively in a team-oriented environment. Experience in creating reports using SQR, PSQuery, EPM tools and other reporting applications; in preparing system documentation; and in implementing ERP systems. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above. PREFERRED QUALIFICATIONS : Three years of technical or administrative experience in student administrative systems. Experience in using CSU/CMS PeopleSoft and student information systems. Experience in implementing Student Accounting systems. Strong system background as a user or developer. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent information system; Microsoft Office Professional; Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, Forms, etc.); 25Live; intranet drives; and internet browsers. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jun 21 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jun 22, 2024
Classification: Information Technology Consultant - Career Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $6,488 - $6,730* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: July 7, 2024 Recruitment Status: Extended to July 20, 2024 ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of Operations Support and Innovation (OSI), the OSI Analyst- Operations Support, provides application security for all OSI supported applications, configuration, data analysis, troubleshooting, testing, data maintenance, project management support and implementation. They collaborate closely with colleagues in the OSI department, the Information Technology Office, and other campus departments to resolve system issues, establish operating procedures, and distribute information. Additionally, the OSI Analyst will work with or under the guidance of Lead OSI Analyst. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Develop and Maintain Application Security Initiate and maintain record of systems access for all Finance and HR applications including but not limited to CFS, CMS, Employee Resource, Cashnet, BankMobile, Payment Works, Concur Travel and Finance Data Warehous. Troubleshoots security/access related issues. Coordinate with campus IT security administrator to ensure Finance and HR application access is executed appropriately. Conduct quarterly and annual audits for all finance and HR applications. Assit Finance leadership with any security audit reviews and responses. Consult Finance and HR leadership to identify appropriate system access for staff; test, assign and modify roles as needed; ensure appropriate segregation of duties is upheld. Develop functional roles and permission lists for functional staff as necessary. Build, implement and maintain roles and associated permission lists in HR and financial applications. Finance, HR and Student Financials Application Maintenance and Support Create and Update chartfields in applicable systems (eg CFS, Student Financials, etc.) Ensure chartfields created in CFS are updated real-time in the OASIS and CMS Employee Resources. Integration Broker support and troubleshooting. Coordinating with IT for any IB testing. Assist with testing and coordination of Finance, Student Financials and HR application upgrades and Patches. Addresses common problems of limited scope and refers complex problems to senior level analysts in the department. Monitor and manage the department email folder. Take appropriate action and provide basic troubleshooting to the OSI customers. Escalate communications to other team members when necessary. Documentation and Training Assist the change management process for new projects by working with functional units. Develop documentation required for application maintenance, including but not limited to training documentation, process maps, business process guides, etc. Deliver application trainings to the department end users. Assist in developing online training material (for example, within the SumTotal application, videos, etc) Business Process Analysis and Process Improvement Tools Consults with end-users to understand business processes (business process mapping) identify gaps, define business problems, analyze data, and collaborate on possible solutions. Utilize collaborative work management tools like Smartsheet, vizio, lucidcharts, etc for business process improvements Develop and collaborate with IT on rolling out OnBase forms. Develop and collaborate with IT on rolling out new Adobe Sign forms. Operations Support and Innovation Engagement Participates in CSU system-wide conference calls as necessary. Serves as a liaison to the system wide HUG and subcommittee groups. Attend conferences and other professional training as applicable. Assist and/or provide backup support for other OSI staff. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge: Knowledge of information technology systems and/or applications, including campus wide systems and multimedia environments, access procedures, networks, and/or databases. Knowledge of data administration principles and techniques. Knowledge of network administration. Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and User documentation. Knowledge of statistical and/or research databases. Skills: Proficiency using standard software packages. Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. Subject matter expertise in a specialized discipline or body of knowledge. Ability: Ability to apply consultative skills to assess user needs and provide appropriate support. Ability to integrate multiple applications and/or systems. Ability to analyze data requirements and research data availability and access methods. Ability to coordinate and implement data exchanges and conversions. MINIMUM QUALIFICATIONS : A basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite for this position. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. SPECIALIZED SKILLS : Knowledge of Peoplesoft applications; and operation analysis and techniques. Ability to take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved; handle multiple work unit priorities and projects; research, develop and evaluate policies and programs, including skill in the collections, evaluation and interpretation of data to develop sound conclusions and make appropriate recommendations; anticipate problems and address them proactively; effectively interpret, organize and present information and ideas in written or presentation form; and to quickly learn features of new software releases and modules. Expertise in investigating and analyzing problems with broad administrative impact and implications. Demonstrated experience involving analysis and evaluation leading to the development or improvement of student administrative policies, procedures and/or practices. Excellent oral and written communication skills, with the ability to communicate technical concepts and ideas to non-technical individuals. Demonstrated record of a strong customer service orientation. Demonstrated success in working collaboratively in a team-oriented environment. Experience in creating reports using SQR, PSQuery, EPM tools and other reporting applications; in preparing system documentation; and in implementing ERP systems. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above. PREFERRED QUALIFICATIONS : Three years of technical or administrative experience in student administrative systems. Experience in using CSU/CMS PeopleSoft and student information systems. Experience in implementing Student Accounting systems. Strong system background as a user or developer. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent information system; Microsoft Office Professional; Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, Forms, etc.); 25Live; intranet drives; and internet browsers. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jun 21 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY FILING DATE: Wednesday, July 3, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: PH4594K-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Senior Staff Analyst, Health vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Senior Staff Analyst, Health. DEFINITION: Supervises a team of analysts providing technical and consultative service to management in major health service areas. CLASSIFICATION STANDARDS: Positions allocable to this class are restricted to Department of Health Services administration and are distinguished by their responsibility for supervising professional employees in the research, analysis, and preparation of recommendations regarding the use and deployment of resources and the implementation and improvement of operations and programs having department-wide impact. Essential Job Functions Direct and coordinate integration efforts that advance shared Substance Use Disorder (SUD) service delivery system commitments among the three Health Departments (Department of Health Services, Department of Public Health, and Department of Mental Health), and across the social service systems to support delivery of effective care that improves lives and outcomes. This includes actively seeking opportunities to work with the Department of Mental Health (DMH), Department of Health Services (DHS), Department of Children and Family Services (DCFS), Department of Public Social Services (DPSS), and the Probation Department to develop meaningful relationships that lead to improved and expanded collaborative opportunities to support shared clients; and developing strategy and implementation plans with senior department leadership; and manages and supervises a group of analysts to support this work by reviewing their work, delegating work, assessing and ensuring that the work of this unit supports the overall integration goals and support services. Conduct strategic analysis and manage development and implementation of priority projects including those directed by State legislation (e.g., SB 43 / LPS Reform) and ensure that needs of SUD only patients are clearly understood, advocated for and addressed; participate in County level discussion with senior leadership and achieve beneficial system transformation. Cultivate and grow relationships with Medi-Cal Managed Care Plans to implement core CalAIM components related to shared patients and coordinating on State-level efforts to improve integration of care across the specialty and non-specialty health systems; and identifying opportunities to ensure that care coordination and case management efforts are effectively implemented within the contracted provider network to support clients with multiple diverse and complex needs. Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics; and improve Bureau’s ability to ensure programmatic effectives through all Divisions and in collaborative efforts with other Departments both directed and not directed by the Board of Supervisors. Serves as Division liaison for other County Departments and the State as it relates to implementation of related functions and participates in meetings as required and leads development of responses to inquiries on collaborative projects which are State, County or Bureau directed. Requirements MINIMUM REQUIREMENTS: One (1) year of highly responsible* and complex** administrative*** or staff**** experience at the level of the County of Los Angeles class of Supervising Administrative Assistant III*****, Assistant Hospital Administrator II******, Staff Analyst, Health*******, or higher. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * Highly responsible experience is defined as experience at the senior level with extensive knowledge of program related area, processes and procedures, and experience in a specific subject matter. ** Complex experience is defined as a factor that measures the nature, the number, variety and intricacy and difficulty of tasks, steps, processes or methods applicable to the work to be done; the difficulty of identifying what needs to be done and the difficulty and originality involved in doing the assigned tasks. Major duties and difficulty of the mental processes necessary to identify what needs to be done, and the originality, problem solving, resourcefulness and conceptualization required to complete assigned tasks. *** Administrative capacity is defined as performing work typically in an administrative services branch of an organizational unit, including responsibility for the development of procedures and participation in policy formulation. **** Staff capacity is defined as working in an advisory capacity to line managers to provide program and administrative support. ***** Experience at the level of the Los Angeles County class of Supervising Administrative Assistant III is defined as one who p lans and supervises the work of staff engaged in analyzing and making recommendations for the solution of problems of organization, budget, systems and procedures, program, facilities acquisition, general management and personnel in a very large department having very complex programs. ****** Experience at the level of the Los Angeles County class of Assistant Hospital Administrator II is defined as one who a ssists in the administration of a County hospital by managing and coordinating the supporting services for the patient care programs of a moderate sized area of the hospital. ******* Experience at the level of the Los Angeles County class of Staff Analyst, Health is defined as one who r esearches, analyzes, and makes recommendations regarding the use and deployment of resources and the implementation and refinement of operations and programs having department-wide impact within the Department of Health Services. Additional Information EXAMINATION CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hrexams@ph.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH4594K-EA California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here
Jul 03, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY FILING DATE: Wednesday, July 3, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: PH4594K-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Senior Staff Analyst, Health vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Senior Staff Analyst, Health. DEFINITION: Supervises a team of analysts providing technical and consultative service to management in major health service areas. CLASSIFICATION STANDARDS: Positions allocable to this class are restricted to Department of Health Services administration and are distinguished by their responsibility for supervising professional employees in the research, analysis, and preparation of recommendations regarding the use and deployment of resources and the implementation and improvement of operations and programs having department-wide impact. Essential Job Functions Direct and coordinate integration efforts that advance shared Substance Use Disorder (SUD) service delivery system commitments among the three Health Departments (Department of Health Services, Department of Public Health, and Department of Mental Health), and across the social service systems to support delivery of effective care that improves lives and outcomes. This includes actively seeking opportunities to work with the Department of Mental Health (DMH), Department of Health Services (DHS), Department of Children and Family Services (DCFS), Department of Public Social Services (DPSS), and the Probation Department to develop meaningful relationships that lead to improved and expanded collaborative opportunities to support shared clients; and developing strategy and implementation plans with senior department leadership; and manages and supervises a group of analysts to support this work by reviewing their work, delegating work, assessing and ensuring that the work of this unit supports the overall integration goals and support services. Conduct strategic analysis and manage development and implementation of priority projects including those directed by State legislation (e.g., SB 43 / LPS Reform) and ensure that needs of SUD only patients are clearly understood, advocated for and addressed; participate in County level discussion with senior leadership and achieve beneficial system transformation. Cultivate and grow relationships with Medi-Cal Managed Care Plans to implement core CalAIM components related to shared patients and coordinating on State-level efforts to improve integration of care across the specialty and non-specialty health systems; and identifying opportunities to ensure that care coordination and case management efforts are effectively implemented within the contracted provider network to support clients with multiple diverse and complex needs. Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics; and improve Bureau’s ability to ensure programmatic effectives through all Divisions and in collaborative efforts with other Departments both directed and not directed by the Board of Supervisors. Serves as Division liaison for other County Departments and the State as it relates to implementation of related functions and participates in meetings as required and leads development of responses to inquiries on collaborative projects which are State, County or Bureau directed. Requirements MINIMUM REQUIREMENTS: One (1) year of highly responsible* and complex** administrative*** or staff**** experience at the level of the County of Los Angeles class of Supervising Administrative Assistant III*****, Assistant Hospital Administrator II******, Staff Analyst, Health*******, or higher. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * Highly responsible experience is defined as experience at the senior level with extensive knowledge of program related area, processes and procedures, and experience in a specific subject matter. ** Complex experience is defined as a factor that measures the nature, the number, variety and intricacy and difficulty of tasks, steps, processes or methods applicable to the work to be done; the difficulty of identifying what needs to be done and the difficulty and originality involved in doing the assigned tasks. Major duties and difficulty of the mental processes necessary to identify what needs to be done, and the originality, problem solving, resourcefulness and conceptualization required to complete assigned tasks. *** Administrative capacity is defined as performing work typically in an administrative services branch of an organizational unit, including responsibility for the development of procedures and participation in policy formulation. **** Staff capacity is defined as working in an advisory capacity to line managers to provide program and administrative support. ***** Experience at the level of the Los Angeles County class of Supervising Administrative Assistant III is defined as one who p lans and supervises the work of staff engaged in analyzing and making recommendations for the solution of problems of organization, budget, systems and procedures, program, facilities acquisition, general management and personnel in a very large department having very complex programs. ****** Experience at the level of the Los Angeles County class of Assistant Hospital Administrator II is defined as one who a ssists in the administration of a County hospital by managing and coordinating the supporting services for the patient care programs of a moderate sized area of the hospital. ******* Experience at the level of the Los Angeles County class of Staff Analyst, Health is defined as one who r esearches, analyzes, and makes recommendations regarding the use and deployment of resources and the implementation and refinement of operations and programs having department-wide impact within the Department of Health Services. Additional Information EXAMINATION CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add hrexams@ph.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH4594K-EA California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: Reporting to the Associate Vice President for Student Affairs/Dean of Students, Director, Housing & Residential Life, the incumbent is a member of the Division of Student Affairs Council, and the Student Life Team. The Director of Housing and Residential Life will play an important role in the success of these spaces. Identifies and creates overall vision and strategic priorities for department direction. Identifies and leads the development of an overall department assessment plan. Leads the department's strategic planning process in concert with the Division of Student Affairs and the University. Responsibilities include, but are not limited to: DHRE Department Leadership: Responsible for administering a broad housing operations and services portfolio. The incumbent will independently develop and oversee a diverse residential community, including personnel management, staff development, operations, budget management, contract management, marketing, assessment, strategic planning, facility maintenance, student programming, student outreach, student success initiatives, and custodial services. Assures operational and conceptual integration of policies and programs within the unit, providing input and feedback in the representation of housing and residential education practices. Serve and provide supervisory oversight for professional staff, including hiring, training, and evaluation. Serve as the principal manager in identifying and creating the overall vision and strategic priorities for department direction. Identify and lead the strategic development and implementation of an overall department assessment plan. Lead the department's strategic planning process with the Division of Student Affairs and the University. Determine organizational structure and university relationships for the department’s emergency preparedness response, including consulting and working with internal and external stakeholders to support the health and safety of residents and staff. Develop, implement, and evaluate a curricular approach to residential community that is responsive to student needs and fosters and promotes developmentally sequenced learning for students while living on campus. Create a living climate that fosters each student resident's intellectual, cultural, social, and interpersonal growth through training and supervision of programs, live-in staff, and other educators. Recommend and implement co-curricular learning experiences that contribute to student success. Work collaboratively to engage and promote DEI activities for residents, staff, and faculty. Lead efforts to increase compliance and adherence to various federal and state mandates to maintain accessibility for all facilities. Have direct oversight of all facilities, to provide leadership in deferred maintenance strategies, increase energy efficiency, and improve quality of life. DSA and Campus Leadership: To ensure campus-wide effectiveness and a seamless student living and learning experience, this leadership role creates and maintains relationships with appropriate individuals and departments on and off campus, collaborating closely with numerous campus stakeholders including (but not limited to) Academic Affairs, Basic Needs & Student Support, CARE Team, Administration and Finance, Dining Services, Human Resources, Academic Success & University Advising (ASUA), Athletics, Student Conduct and Ethical Development, Admissions, The Office of Sustainability, Orientation and the First-Year Experience, Facilities Management, Budget Planning, the Office of Financial Aid, Risk Management, University Police, University Enterprises Corporation (UEC) and organizations within City of San Bernardino. Serves as a member of the Student Life Team within the Division of Student Affairs. Maintains awareness and understanding of federal, state, CSU, campus, and University policies and procedures to administer programs effectively. Advises the AVP/DOS and the Vice President for Student Affairs on long-range financial planning and strategies for Housing & Residential Education. Develop and foster effective and collaborative relationships to leverage the full potential of available resources and contribute to the university and division's mission of serving students. Serve as the department liaison for legal issues, working with University Counsel to respond and address on behalf of the department. Serves as a CARE Team member, including “on-call duty” periodically throughout the calendar year. Budget and Supervision: Directly supervise a team of two associate directors, two operations administrative analysts, one administrative services coordinator, & one budget analyst/specialist II. Indirectly supervise a team of up to 80 paraprofessional staff. Provides leadership for ongoing training and development of all DHRE staff, including student Resident Assistants, Academic Mentors, Student Coordinators, and Housing Student Assistants/Housing Facilities Assistants. Develop goals and strategic professional development plans with team members. Develop and administer an annual operating budget of nearly $16 million. Work collaboratively with the FTO division and university leadership to develop, create, and implement strong economic strategies. Marketing and Strategic Development: Develop and maintain strategic marketing and outreach plans in partnership with Outreach, Orientation, and other relevant campus partners to encourage students to attend CSUSB as a residential campus. Responsible for student housing marketing and communication of programs and services through website, social media, phone, email, and all other communication venues. Responsible for communications to students through all media options for student concerns. Manage efforts and strategies toward a comprehensive, strategic, and predictive model to maximize housing occupancy. Oversee the vision and implementation of the housing application, room assignment process, contracts, occupancy management, and software (StarRez). Responsible for housing and meal plan license oversight of all students who live in student housing. Develops and administers business operations processes, including housing rates, license contract implementation, and compliance for eligibility and timely payments of student housing revenues and meal plan fees. Work in collaboration with FTO and CSU partners to determine the fiscal outlook of the unit using sound business practices. Manage and identify annual planning for the Department of Housing and Residential Education (DHRE) capital improvement projects and renovations. Lead collaboration and planning between DHRE and Facilities Services for future facility planning needs and grounds maintenance. Other Duties as Assigned: Serve on committees, attend meetings, and perform other duties related to the Department of Housing and Residential Education or Division of Student Affairs. Minimum Qualifications: Required Education and Experience Master's degree in higher education, student affairs administration, college student personnel counseling or equivalent required. Minimum eight plus years of related experience in senior housing and residential life positions, or equivalent combination of experience and education. Valid CA driver's license. Required Qualifications Comprehensive knowledge and understanding of best practices for housing and residential education operations. Demonstrate effective managerial, supervisory, communication, and interpersonal skills. Must be flexible and be willing to assume new tasks and special projects. Ability to work effectively with a diverse student and staff community. Must be able to show sensitivity and flexibility in dealing with complex problems and situations. Ability to work autonomously and cooperatively within the department and campus community and pursue innovative ideas and solutions. Demonstrate strong critical thinking and oral and written communication skills. Must demonstrate knowledge and experience with occupancy management and projections, marketing, and hands-on day-to-day operations of a housing unit. Must possess effective organizational, time management, diplomacy, and project management skills. Ability to exercise sound judgment and perform in a leadership capacity. Ability to establish and maintain collaborative relationships with students, faculty, staff, and parents and engage others through a participative process while serving as a key decision-maker. Understand and effectively communicate parameters of contemporary residential life and university housing practices. Demonstrate a strong understanding of and commitment to diversity, social justice, and the creation of an inclusive work and living environment. Preferred Qualifications Significant experience as an innovative leader managing a team, programs, and services; success in enhancing student learning through residential living. Strong record of accomplishment of building successful teams and effective partnerships with colleagues and key stakeholder groups. Demonstrated expansive knowledge of and strong foundation in multiple housing and residential life functions including budgeting and finance, crisis management, residential technology, facility maintenance and custodial, room assignments/billing, marketing and outreach, summer conferences, budget development, student development theory, staff supervision and professional development, student conduct, and working with and supporting underserved students. Passion for creating environments that transform and enhance students' academic and personal success. Appreciation of diversity and difference and an understanding of the influence of social identities on the living student experience. Strong knowledge of FERPA and Title IX. Ability to show sensitivity and flexibility in dealing with complex problems and situations, work autonomously and cooperatively within the department, campus community, and city organizations and pursue innovative ideas and solutions. Supervisory experience with demonstrated ability to supervise and lead professional staff. Demonstrate knowledge and experience with occupancy management and projections. Familiarity with labor relations and how to work effectively within a unionized work environment staff. Possess effective organizational, time management, diplomacy, and project management skills. Design educational environments and activities utilizing research, assessment results on learning outcomes and high impact practices. Ability to establish and maintain collaborative relationships with students, faculty, staff, and parents and engage others through a participative process, while serving as key decision maker. Effective managerial, interpersonal, and collaboration skills and ability to manage conflict in a positive and pro-active manner. Proficiency with standard professional desktop software applications such as e-mail, MS Excel, and MS Word. Success in creating and implementing broad-ranging student support programs with measurable success. Compensation and Benefits: Anticipated Hiring Range: $11,667 - $12,261 per month Classification Salary Range: $6,563 - $21,066 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-will/On-call Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), evenings and weekends may be required to support department and university operations, programs, and events. Will be on-call, as needed. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), evenings and weekends may be required to support department and university operations, programs, and events. Will be on-call, as needed. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent. Therefore, the individual holding this position is required to file an initial Conflict of Interest: Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis. In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two (2) calendar years following the appointment, subject to the Fair Political Practices Commission regulations. MPP: First considerations will be given to candidates who apply by Friday, June 21, 2024, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: May 21 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary: Reporting to the Associate Vice President for Student Affairs/Dean of Students, Director, Housing & Residential Life, the incumbent is a member of the Division of Student Affairs Council, and the Student Life Team. The Director of Housing and Residential Life will play an important role in the success of these spaces. Identifies and creates overall vision and strategic priorities for department direction. Identifies and leads the development of an overall department assessment plan. Leads the department's strategic planning process in concert with the Division of Student Affairs and the University. Responsibilities include, but are not limited to: DHRE Department Leadership: Responsible for administering a broad housing operations and services portfolio. The incumbent will independently develop and oversee a diverse residential community, including personnel management, staff development, operations, budget management, contract management, marketing, assessment, strategic planning, facility maintenance, student programming, student outreach, student success initiatives, and custodial services. Assures operational and conceptual integration of policies and programs within the unit, providing input and feedback in the representation of housing and residential education practices. Serve and provide supervisory oversight for professional staff, including hiring, training, and evaluation. Serve as the principal manager in identifying and creating the overall vision and strategic priorities for department direction. Identify and lead the strategic development and implementation of an overall department assessment plan. Lead the department's strategic planning process with the Division of Student Affairs and the University. Determine organizational structure and university relationships for the department’s emergency preparedness response, including consulting and working with internal and external stakeholders to support the health and safety of residents and staff. Develop, implement, and evaluate a curricular approach to residential community that is responsive to student needs and fosters and promotes developmentally sequenced learning for students while living on campus. Create a living climate that fosters each student resident's intellectual, cultural, social, and interpersonal growth through training and supervision of programs, live-in staff, and other educators. Recommend and implement co-curricular learning experiences that contribute to student success. Work collaboratively to engage and promote DEI activities for residents, staff, and faculty. Lead efforts to increase compliance and adherence to various federal and state mandates to maintain accessibility for all facilities. Have direct oversight of all facilities, to provide leadership in deferred maintenance strategies, increase energy efficiency, and improve quality of life. DSA and Campus Leadership: To ensure campus-wide effectiveness and a seamless student living and learning experience, this leadership role creates and maintains relationships with appropriate individuals and departments on and off campus, collaborating closely with numerous campus stakeholders including (but not limited to) Academic Affairs, Basic Needs & Student Support, CARE Team, Administration and Finance, Dining Services, Human Resources, Academic Success & University Advising (ASUA), Athletics, Student Conduct and Ethical Development, Admissions, The Office of Sustainability, Orientation and the First-Year Experience, Facilities Management, Budget Planning, the Office of Financial Aid, Risk Management, University Police, University Enterprises Corporation (UEC) and organizations within City of San Bernardino. Serves as a member of the Student Life Team within the Division of Student Affairs. Maintains awareness and understanding of federal, state, CSU, campus, and University policies and procedures to administer programs effectively. Advises the AVP/DOS and the Vice President for Student Affairs on long-range financial planning and strategies for Housing & Residential Education. Develop and foster effective and collaborative relationships to leverage the full potential of available resources and contribute to the university and division's mission of serving students. Serve as the department liaison for legal issues, working with University Counsel to respond and address on behalf of the department. Serves as a CARE Team member, including “on-call duty” periodically throughout the calendar year. Budget and Supervision: Directly supervise a team of two associate directors, two operations administrative analysts, one administrative services coordinator, & one budget analyst/specialist II. Indirectly supervise a team of up to 80 paraprofessional staff. Provides leadership for ongoing training and development of all DHRE staff, including student Resident Assistants, Academic Mentors, Student Coordinators, and Housing Student Assistants/Housing Facilities Assistants. Develop goals and strategic professional development plans with team members. Develop and administer an annual operating budget of nearly $16 million. Work collaboratively with the FTO division and university leadership to develop, create, and implement strong economic strategies. Marketing and Strategic Development: Develop and maintain strategic marketing and outreach plans in partnership with Outreach, Orientation, and other relevant campus partners to encourage students to attend CSUSB as a residential campus. Responsible for student housing marketing and communication of programs and services through website, social media, phone, email, and all other communication venues. Responsible for communications to students through all media options for student concerns. Manage efforts and strategies toward a comprehensive, strategic, and predictive model to maximize housing occupancy. Oversee the vision and implementation of the housing application, room assignment process, contracts, occupancy management, and software (StarRez). Responsible for housing and meal plan license oversight of all students who live in student housing. Develops and administers business operations processes, including housing rates, license contract implementation, and compliance for eligibility and timely payments of student housing revenues and meal plan fees. Work in collaboration with FTO and CSU partners to determine the fiscal outlook of the unit using sound business practices. Manage and identify annual planning for the Department of Housing and Residential Education (DHRE) capital improvement projects and renovations. Lead collaboration and planning between DHRE and Facilities Services for future facility planning needs and grounds maintenance. Other Duties as Assigned: Serve on committees, attend meetings, and perform other duties related to the Department of Housing and Residential Education or Division of Student Affairs. Minimum Qualifications: Required Education and Experience Master's degree in higher education, student affairs administration, college student personnel counseling or equivalent required. Minimum eight plus years of related experience in senior housing and residential life positions, or equivalent combination of experience and education. Valid CA driver's license. Required Qualifications Comprehensive knowledge and understanding of best practices for housing and residential education operations. Demonstrate effective managerial, supervisory, communication, and interpersonal skills. Must be flexible and be willing to assume new tasks and special projects. Ability to work effectively with a diverse student and staff community. Must be able to show sensitivity and flexibility in dealing with complex problems and situations. Ability to work autonomously and cooperatively within the department and campus community and pursue innovative ideas and solutions. Demonstrate strong critical thinking and oral and written communication skills. Must demonstrate knowledge and experience with occupancy management and projections, marketing, and hands-on day-to-day operations of a housing unit. Must possess effective organizational, time management, diplomacy, and project management skills. Ability to exercise sound judgment and perform in a leadership capacity. Ability to establish and maintain collaborative relationships with students, faculty, staff, and parents and engage others through a participative process while serving as a key decision-maker. Understand and effectively communicate parameters of contemporary residential life and university housing practices. Demonstrate a strong understanding of and commitment to diversity, social justice, and the creation of an inclusive work and living environment. Preferred Qualifications Significant experience as an innovative leader managing a team, programs, and services; success in enhancing student learning through residential living. Strong record of accomplishment of building successful teams and effective partnerships with colleagues and key stakeholder groups. Demonstrated expansive knowledge of and strong foundation in multiple housing and residential life functions including budgeting and finance, crisis management, residential technology, facility maintenance and custodial, room assignments/billing, marketing and outreach, summer conferences, budget development, student development theory, staff supervision and professional development, student conduct, and working with and supporting underserved students. Passion for creating environments that transform and enhance students' academic and personal success. Appreciation of diversity and difference and an understanding of the influence of social identities on the living student experience. Strong knowledge of FERPA and Title IX. Ability to show sensitivity and flexibility in dealing with complex problems and situations, work autonomously and cooperatively within the department, campus community, and city organizations and pursue innovative ideas and solutions. Supervisory experience with demonstrated ability to supervise and lead professional staff. Demonstrate knowledge and experience with occupancy management and projections. Familiarity with labor relations and how to work effectively within a unionized work environment staff. Possess effective organizational, time management, diplomacy, and project management skills. Design educational environments and activities utilizing research, assessment results on learning outcomes and high impact practices. Ability to establish and maintain collaborative relationships with students, faculty, staff, and parents and engage others through a participative process, while serving as key decision maker. Effective managerial, interpersonal, and collaboration skills and ability to manage conflict in a positive and pro-active manner. Proficiency with standard professional desktop software applications such as e-mail, MS Excel, and MS Word. Success in creating and implementing broad-ranging student support programs with measurable success. Compensation and Benefits: Anticipated Hiring Range: $11,667 - $12,261 per month Classification Salary Range: $6,563 - $21,066 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-will/On-call Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), evenings and weekends may be required to support department and university operations, programs, and events. Will be on-call, as needed. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), evenings and weekends may be required to support department and university operations, programs, and events. Will be on-call, as needed. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent. Therefore, the individual holding this position is required to file an initial Conflict of Interest: Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis. In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two (2) calendar years following the appointment, subject to the Fair Political Practices Commission regulations. MPP: First considerations will be given to candidates who apply by Friday, June 21, 2024, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: May 21 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Our Senior GIS Analyst is a senior technical position that will perform professional level work in the planning, design, operation, and maintenance of the Geographic Information System (GIS) and other integrated information systems and databases. Leads or participates in GIS and information system projects including implementation and integration of new systems and application development. Maintains high level of industry expertise and introduces new tools and resources. This position will act as the administrator of the ESRI Portal and AGOL environments for the Water and Power Department. The salary range for this position is $90,000 - $110,758 annually with a hiring range of $90,000 - $96,400 annually, depending on qualifications and experience. This opportunity will be available to applicants until the position is filled, with a first reading of resumes on Monday, August 12, 2024 at 12:00 PM MT. A current resume is required, and a cover letter is preferred. We are seeking a collaborative, team orientated, self-motivated individual to join our team. Our ideal candidate will embody a positive attitude, a willingness to engage with diverse project teams, and understands the critical nature of electric, water, waste water and broadband services. Candidates can expect to enjoy an exceptional work life balance, regular and consistent hours, with full support from management. This is an opportunity to join a progressive team dedicated to making a difference and provide emerging technology to the utilities. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions Will work on project team for data model migration of four utilities to the ESRI utility model. Implementation and testing of software upgrades and service packs in test environment before production upgrades. Plans, designs, develops, and maintains integrations between the enterprise GIS and other software applications and databases housed on a variety of platforms. This requires working as a project manager. Develops, supports, and maintain feature services, webmaps and apps in Portal. Supports administrative duties such as user/group management and permissions. Supports field collection operations for multiple applications. Creates and maintains reporting for state and federal agencies. Ensures system reliability by performing system and application upgrades after hours or weekends. Supports electric and fiber infrastructure design group. Supports operations control center during electric system outages and switching orders. Must have open communication style with vendors, contractors, and city personnel. Strong organizations skills are a must. Other Job Functions Work with vendors and consultants to resolve application issues and future roadmap planning. Occasionally perform duties in the absence of the manager. Must be able to work in a team environment as a contributing member or in the project manager role. Occasionally check accuracy of work and version management. Create training documentation and lead training classes for field and office personnel. Performs other duties as assigned. Qualifications Education: 4 Year / Bachelors Degree in Geographic Information Systems, Geography, Computer Science or closely related field. An equivalent combination of education and/or experience may substitute for education requirements on a year-for-year basis. Required Experience: 4 years working experience in all phases of geodatabase administration, system implementation and application development. Preferred Experience: Experience in a water, electric, or broadband fiber utility is highly desired. Experience administering an ArcFM geodatabase. Certifications: Must possess a valid driver's license. Knowledge, Skills, and Abilities Advanced expertise in all aspects of geodatabase design and administration including data modeling, database security, performance optimization, and versioning. Knowledge of electric distribution, municipal broadband fiber systems, water distribution and waste water collection systems and related utility-based business processes. Knowledge of maintaining services and web-based apps and dashboards. Working knowledge of utility best practices and real-world application. Support and maintain utility engineering modeling software across disciplines. Working experience with electric, water, and broadband fiber-based GIS tools. Experience with work order and asset management systems with the ability to administer the software. Advanced to expert working knowledge of ArcGIS Server and ability to troubleshoot components, including web adaptors and performance monitoring. Working knowledge of AGOL and Portal Working knowledge of ArcGIS Developer tooling such as web app builder, ArcGIS API for Python, and ArcGIS API for Javascript preferred. Physical Demands Occasional: Light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools. Working Environment Frequent: Exposure to routine office noise and equipment. Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefits Information Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Hybrid Remote Work Eligibility: This position may be eligible for up to two days per week working remotely. Probationary employees (within the first six months of employment) may not be eligible. Subject to change based on business needs and performance expectations. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
Jul 30, 2024
Full Time
Our Senior GIS Analyst is a senior technical position that will perform professional level work in the planning, design, operation, and maintenance of the Geographic Information System (GIS) and other integrated information systems and databases. Leads or participates in GIS and information system projects including implementation and integration of new systems and application development. Maintains high level of industry expertise and introduces new tools and resources. This position will act as the administrator of the ESRI Portal and AGOL environments for the Water and Power Department. The salary range for this position is $90,000 - $110,758 annually with a hiring range of $90,000 - $96,400 annually, depending on qualifications and experience. This opportunity will be available to applicants until the position is filled, with a first reading of resumes on Monday, August 12, 2024 at 12:00 PM MT. A current resume is required, and a cover letter is preferred. We are seeking a collaborative, team orientated, self-motivated individual to join our team. Our ideal candidate will embody a positive attitude, a willingness to engage with diverse project teams, and understands the critical nature of electric, water, waste water and broadband services. Candidates can expect to enjoy an exceptional work life balance, regular and consistent hours, with full support from management. This is an opportunity to join a progressive team dedicated to making a difference and provide emerging technology to the utilities. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions Will work on project team for data model migration of four utilities to the ESRI utility model. Implementation and testing of software upgrades and service packs in test environment before production upgrades. Plans, designs, develops, and maintains integrations between the enterprise GIS and other software applications and databases housed on a variety of platforms. This requires working as a project manager. Develops, supports, and maintain feature services, webmaps and apps in Portal. Supports administrative duties such as user/group management and permissions. Supports field collection operations for multiple applications. Creates and maintains reporting for state and federal agencies. Ensures system reliability by performing system and application upgrades after hours or weekends. Supports electric and fiber infrastructure design group. Supports operations control center during electric system outages and switching orders. Must have open communication style with vendors, contractors, and city personnel. Strong organizations skills are a must. Other Job Functions Work with vendors and consultants to resolve application issues and future roadmap planning. Occasionally perform duties in the absence of the manager. Must be able to work in a team environment as a contributing member or in the project manager role. Occasionally check accuracy of work and version management. Create training documentation and lead training classes for field and office personnel. Performs other duties as assigned. Qualifications Education: 4 Year / Bachelors Degree in Geographic Information Systems, Geography, Computer Science or closely related field. An equivalent combination of education and/or experience may substitute for education requirements on a year-for-year basis. Required Experience: 4 years working experience in all phases of geodatabase administration, system implementation and application development. Preferred Experience: Experience in a water, electric, or broadband fiber utility is highly desired. Experience administering an ArcFM geodatabase. Certifications: Must possess a valid driver's license. Knowledge, Skills, and Abilities Advanced expertise in all aspects of geodatabase design and administration including data modeling, database security, performance optimization, and versioning. Knowledge of electric distribution, municipal broadband fiber systems, water distribution and waste water collection systems and related utility-based business processes. Knowledge of maintaining services and web-based apps and dashboards. Working knowledge of utility best practices and real-world application. Support and maintain utility engineering modeling software across disciplines. Working experience with electric, water, and broadband fiber-based GIS tools. Experience with work order and asset management systems with the ability to administer the software. Advanced to expert working knowledge of ArcGIS Server and ability to troubleshoot components, including web adaptors and performance monitoring. Working knowledge of AGOL and Portal Working knowledge of ArcGIS Developer tooling such as web app builder, ArcGIS API for Python, and ArcGIS API for Javascript preferred. Physical Demands Occasional: Light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools. Working Environment Frequent: Exposure to routine office noise and equipment. Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefits Information Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Hybrid Remote Work Eligibility: This position may be eligible for up to two days per week working remotely. Probationary employees (within the first six months of employment) may not be eligible. Subject to change based on business needs and performance expectations. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Associate Vice Chancellor, Academic Programs and Faculty Development . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $22,917 per month, commensurate with qualifications and experience. The salary range for this classification is $9,625 to $30,896 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking an Associate Vice Chancellor, Academic Programs and Faculty Development to provides leadership, analysis, strategies, and advice to support academic quality, effective teaching and learning, and equitable student outcomes across the 23-campus California State University system. The incumbent also provides strategic and operational guidance and recommendations to the deputy vice chancellors, executive vice chancellor, chancellor, CSU Board of Trustees, and campus leaders, regarding academic, legislative, accreditation and management matters in the 23-campus CSU system. The Associate Vice Chancellor also provides ongoing strategic consultation with campus provosts and serves as one primary point of contact for academic leaders across the CSU and with academic leaders at the University of California and California Community Colleges. The incumbent fosters an environment of academic, teaching and learning innovation while ensuring compliance with systemwide academic policy, state and federal laws related to higher education and accreditor standards. The leader advances the university system’s mission and is a highly effective internal and external ambassador for the CSU's commitments to access, affordability, equity, student success and academic excellence. As needed, the Associate VC addresses urgent matters arising, poses strategic responses, and draft policy and institutional documents to be issued by university leaders. The incumbent will also develop content and materials for the Board of Trustees agendas. The Associate Vice Chancellor ensures the continuity and consistency of CSU curricula and academic programs, institutional policies, academic practices, and professional development of current and future CSU faculty; represents the CSU to WSCUC, the California Legislature, Department of Finance, Legislative Analyst's Office, and Board of Registered Nursing and other workforce and community organizations; operationalizes aspects of new CSU degree authorities; is responsible for system-level coordination of industry-specific academic programs such as Nursing; ensures system level coordination of assessment of student learning; and oversees the management of the CSU Institute for Teaching and Learning and systemwide faculty pipeline programs. The incumbent provides senior management oversight of academic technology services and provides strategic thought leadership related to online education and the role of artificial intelligence in teaching and learning. The incumbent provides advice to the Chancellor, Executive Vice Chancellor, Academic and Student Affairs, campus presidents, provosts, and other leadership, and to the offices in Academic and Student Affairs and other Chancellor's Office divisions and offices. Responsibilities Under the general direction of the Deputy Vice Chancellor, Academic and Student Affairs , the Associate Vice Chancellor, Academic Programs and Faculty Development will: -Provide transformative leadership for Academic Programs, Innovation and Faculty Development. -Serve as a senior liaison to the Academic Affairs Council (provosts), Student Affairs Council (vice presidents of Student Affairs), and Academic Senate CSU committees. -Build momentum for an innovative mindset within the CSU and develop processes to implement innovative pedagogy. -Act as the system spokesperson and expert for innovative pedagogy. -Research and evaluate cutting-edge pedagogical tools and frameworks including learning analytics, immersive learning, collaborative learning and simulations to assess their value to the CSU mission and its student success agenda. -Understand the value of personalized learning pathways and how to develop instruction and assessment that is responsive to students' prior knowledge and experiences. -Support faculty in integrating innovative pedagogical tools and frameworks into faculty course design, instruction, research and co-curricular learning experiences of students. -Support faculty in assessing the impact of innovative pedagogical tools and frameworks on student learning, instruction and research productivity. -Strengthen faculty understanding of the critical relationship between pedagogy and academic support and how to integrate both within the learning environment. -Provide executive vice chancellor and chancellor analytical support on a broad range of complex problematic issues, and resolve or make recommendations for resolution of issues. -Write agenda items and prepare presentations for the CSU Board of Trustees meetings; present the information and answer questions from the governor, lieutenant governor, trustees, academic senators and the public. -Supervise the development of all academic programs in the CSU to ensure their integrity and compliance with policies established by the campuses, the Board of Trustees, and the California Legislature. Provide leadership on all matters of program planning and quality. -Annually advise CSU Board of Trustees, chancellor, and executive vice chancellor on campus 10-year academic plans, including recommending the degree programs that merit trustee authorization for development into degree-implementation proposals. -Analyze and recommend to the executive vice chancellor and chancellor the degree programs that should be approved on behalf of the CSU Board of Trustees. -Oversee the process, review, and approval of all academic degree programs (self-support and state-support offerings) in the CSU, academic master plans, and program implementation proposals. -Identify academic impediments to student success and degree completion, provide recommendations for policy changes regarding, among others, general education, baccalaureate degrees and CSU Graduation Writing Assessment Requirement (GWAR). Consult with appropriate systemwide constituents such as the Academic Senate CSU. -Respond to emerging issues related to general education, Associate Degrees for Transfer and the community college quantitative reasoning changes. -Oversee all doctoral program development, policy, standards, procedures and strategic plans in the CSU. Revises policies, executive orders, Title 5 regulations, Education Code, and coded memoranda, as needed. -Oversee management of faculty pipeline programs including the California Pre-Doctoral Program, Chancellor’s Doctoral Incentive Program or successor programs. -Oversee innovative, equity-centered faculty development, including management of the CSU Institute for Teaching and Learning. -Senior management oversight of academic technology services, initiatives, and budget, including library services, online education, academic software support, learning management systems, affordable learning solutions and web presence. -Provide strategic leadership for academic technology services to advance the institutional mission and set department goals at the macro-level. -Lead systemwide efforts in infusing information technology into teaching and learning processes and services. -Oversight of implementation of legislative processes that result in curricular and academic program changes (e.g., AB 1460, AB 927, AB 928). -Maintain protocols when communicating with the governor, legislators, personnel from the Department of Finance and Legislative Analyst's Office, State Auditor, school district supervisors, presidents, provosts, deans, faculty and faculty senates, university foundation members, donors and personnel from the University of California Office of the President and California Community Colleges Chancellor's Office. -Engage in interviews with journalists, maintaining integrity while delivering strategic messaging and providing the information necessary to advance the appropriate narrative. -Serve as a liaison to the Office of Advocacy and State Relations on education-related legislation that impacts the CSU. -Ensure the implementation of Trustee policy on the review of existing academic programs and prepare board of trustees' annual reports and agenda items; and deliver presentations to the board of trustees. -Provide guidance to campuses on academic policy matters and questions regarding curriculum development, implementation, and maintenance. -Provide system-level coordination of policy, legislation, admission and transfer issues related to health degree programs (including nursing and physical therapy). -Provide training for campus academic affairs personnel, regarding degree program development, policy, and procedures. -Implement trustee policy on general education, and implement, on behalf of the board, legislative provisions relative to general education. -Work with the Academic Senate as the liaison on the Academic Affairs Committee. -Consult with UC Office of the President on matters related to general education transfer policy, degree programs, and development of joint doctoral programs and serve on the CSU-UC Joint Graduate Board. -Serve as CSU liaison officer to Western Association of Schools and Colleges (WASC) Senior College and University Commission. -Oversee analyses of state and federal legislation relating to academic programs, including analysis of the impact on the CSU. -Oversee the staffing and duties of Trustees' Subcommittee on Honorary Degrees and honorary degrees process. -Oversee the review and approval of campus-drafted academic calendars. -Represent CSU, as appropriate on statewide advisory boards and committees. -Supervise and manage staff as assigned. -Prepare reports and deliver presentations as needed. -Perform other duties as assigned. Qualifications This position requires: -Earned doctorate from an accredited university. -Ten years of administrative leadership in academic affairs (provost/vice president for Academic Affairs, associate or assistant vice president, dean or other high-level administrative leadership role in a complex educational organization). -Demonstrated experience in interacting effectively with members of the academic community from diverse backgrounds. -Demonstrated record of ability to communicate effectively both orally in and writing. -Demonstrated experience in successful negotiation resulting in consensus among disparate internal and external groups with differing views. -Demonstrated familiarity with the dynamics of academic-decision making. -Ability to synthesize information effectively and quickly. -Ability to formulate, analyze, and advocate for effective policy. -Ability to represent the system regarding complex and important issues. -Ability to multitask and work easily with ambiguity and shifting priorities. -Ability to assimilate information quickly, arrive at conclusions and accurately represent a position. -Advanced knowledge of the organizational environment of higher education and large research universities to understand organizational priorities, issues, motivations and constraints. -Demonstrated expertise with instructional design methodologies, pedagogical issues and best practices for classroom, online and hybrid learning. -Extensive knowledge of university-level curriculum (undergraduate and graduate), course articulation, and the higher education environment. -Advanced knowledge of the legal constraints and opportunities for higher education in the State of California and through Federal programs and regulations. -Sophisticated leadership abilities to establish department goals, and motivate and influence others to achieve. -Advanced knowledge of organizational processes, protocols and procedures. -Excellent ability to establish mission and goals at the macro-level; to lead subordinate management to develop goals in alignment with mission. -Excellent consulting, relationship building, and strategic thinking skills. -Ability to maintain strict confidentiality and to advise campus leadership on highly sensitive issues. -Ability to determine the most salient issues in a discussion of academic programs and policies and to imagine and evaluate alternative courses of action. -Excellent written and oral communication skills, including the ability to address with sensitivity different audiences within and outside of the CSU. -Understanding of the dynamics of a public multi-campus university system. -Skill in working in and with academic governance in a complex multi-campus system. -Ability to develop and convey CSU positions on academic planning issues. -Ability to negotiate CSU positions with internal and external constituencies. -Ability to deal with highly sensitive and controversial issues. -Ability to work harmoniously and effectively with a wide variety of individuals and constituent groups. -Ability to attend to details, manage multiple responsibilities, organize and prioritize, work collaboratively, tolerate ambiguity, and exhibit integrity in the furtherance of the university mission. Application Period Priority consideration will be given to candidates who apply by July 31, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. To assure full consideration, applications should be received by July 31, 2024, and must include the following documents: A letter of interest/cover letter addressing the position’s strategic objectives and the desired attributes identified in this profile and a curriculum vitae/resume. WittKieffer is assisting the California State System Office in this search. Review of materials has begun and will continue until an appointment has been made. For fullest consideration, candidate materials should be submitted as soon as possible and not later than July 31, 2024. Nominations and inquiries can be directed to WittKieffer Executive Search: Charlene Aguilar, Ed.M. and Shelley Arakawa, J.D. CalStateAVC-APFD@wittkieffer.com Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: May 30 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Associate Vice Chancellor, Academic Programs and Faculty Development . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $22,917 per month, commensurate with qualifications and experience. The salary range for this classification is $9,625 to $30,896 per month. Classification Administrator IV Position Information The California State University, Office of the Chancellor, is seeking an Associate Vice Chancellor, Academic Programs and Faculty Development to provides leadership, analysis, strategies, and advice to support academic quality, effective teaching and learning, and equitable student outcomes across the 23-campus California State University system. The incumbent also provides strategic and operational guidance and recommendations to the deputy vice chancellors, executive vice chancellor, chancellor, CSU Board of Trustees, and campus leaders, regarding academic, legislative, accreditation and management matters in the 23-campus CSU system. The Associate Vice Chancellor also provides ongoing strategic consultation with campus provosts and serves as one primary point of contact for academic leaders across the CSU and with academic leaders at the University of California and California Community Colleges. The incumbent fosters an environment of academic, teaching and learning innovation while ensuring compliance with systemwide academic policy, state and federal laws related to higher education and accreditor standards. The leader advances the university system’s mission and is a highly effective internal and external ambassador for the CSU's commitments to access, affordability, equity, student success and academic excellence. As needed, the Associate VC addresses urgent matters arising, poses strategic responses, and draft policy and institutional documents to be issued by university leaders. The incumbent will also develop content and materials for the Board of Trustees agendas. The Associate Vice Chancellor ensures the continuity and consistency of CSU curricula and academic programs, institutional policies, academic practices, and professional development of current and future CSU faculty; represents the CSU to WSCUC, the California Legislature, Department of Finance, Legislative Analyst's Office, and Board of Registered Nursing and other workforce and community organizations; operationalizes aspects of new CSU degree authorities; is responsible for system-level coordination of industry-specific academic programs such as Nursing; ensures system level coordination of assessment of student learning; and oversees the management of the CSU Institute for Teaching and Learning and systemwide faculty pipeline programs. The incumbent provides senior management oversight of academic technology services and provides strategic thought leadership related to online education and the role of artificial intelligence in teaching and learning. The incumbent provides advice to the Chancellor, Executive Vice Chancellor, Academic and Student Affairs, campus presidents, provosts, and other leadership, and to the offices in Academic and Student Affairs and other Chancellor's Office divisions and offices. Responsibilities Under the general direction of the Deputy Vice Chancellor, Academic and Student Affairs , the Associate Vice Chancellor, Academic Programs and Faculty Development will: -Provide transformative leadership for Academic Programs, Innovation and Faculty Development. -Serve as a senior liaison to the Academic Affairs Council (provosts), Student Affairs Council (vice presidents of Student Affairs), and Academic Senate CSU committees. -Build momentum for an innovative mindset within the CSU and develop processes to implement innovative pedagogy. -Act as the system spokesperson and expert for innovative pedagogy. -Research and evaluate cutting-edge pedagogical tools and frameworks including learning analytics, immersive learning, collaborative learning and simulations to assess their value to the CSU mission and its student success agenda. -Understand the value of personalized learning pathways and how to develop instruction and assessment that is responsive to students' prior knowledge and experiences. -Support faculty in integrating innovative pedagogical tools and frameworks into faculty course design, instruction, research and co-curricular learning experiences of students. -Support faculty in assessing the impact of innovative pedagogical tools and frameworks on student learning, instruction and research productivity. -Strengthen faculty understanding of the critical relationship between pedagogy and academic support and how to integrate both within the learning environment. -Provide executive vice chancellor and chancellor analytical support on a broad range of complex problematic issues, and resolve or make recommendations for resolution of issues. -Write agenda items and prepare presentations for the CSU Board of Trustees meetings; present the information and answer questions from the governor, lieutenant governor, trustees, academic senators and the public. -Supervise the development of all academic programs in the CSU to ensure their integrity and compliance with policies established by the campuses, the Board of Trustees, and the California Legislature. Provide leadership on all matters of program planning and quality. -Annually advise CSU Board of Trustees, chancellor, and executive vice chancellor on campus 10-year academic plans, including recommending the degree programs that merit trustee authorization for development into degree-implementation proposals. -Analyze and recommend to the executive vice chancellor and chancellor the degree programs that should be approved on behalf of the CSU Board of Trustees. -Oversee the process, review, and approval of all academic degree programs (self-support and state-support offerings) in the CSU, academic master plans, and program implementation proposals. -Identify academic impediments to student success and degree completion, provide recommendations for policy changes regarding, among others, general education, baccalaureate degrees and CSU Graduation Writing Assessment Requirement (GWAR). Consult with appropriate systemwide constituents such as the Academic Senate CSU. -Respond to emerging issues related to general education, Associate Degrees for Transfer and the community college quantitative reasoning changes. -Oversee all doctoral program development, policy, standards, procedures and strategic plans in the CSU. Revises policies, executive orders, Title 5 regulations, Education Code, and coded memoranda, as needed. -Oversee management of faculty pipeline programs including the California Pre-Doctoral Program, Chancellor’s Doctoral Incentive Program or successor programs. -Oversee innovative, equity-centered faculty development, including management of the CSU Institute for Teaching and Learning. -Senior management oversight of academic technology services, initiatives, and budget, including library services, online education, academic software support, learning management systems, affordable learning solutions and web presence. -Provide strategic leadership for academic technology services to advance the institutional mission and set department goals at the macro-level. -Lead systemwide efforts in infusing information technology into teaching and learning processes and services. -Oversight of implementation of legislative processes that result in curricular and academic program changes (e.g., AB 1460, AB 927, AB 928). -Maintain protocols when communicating with the governor, legislators, personnel from the Department of Finance and Legislative Analyst's Office, State Auditor, school district supervisors, presidents, provosts, deans, faculty and faculty senates, university foundation members, donors and personnel from the University of California Office of the President and California Community Colleges Chancellor's Office. -Engage in interviews with journalists, maintaining integrity while delivering strategic messaging and providing the information necessary to advance the appropriate narrative. -Serve as a liaison to the Office of Advocacy and State Relations on education-related legislation that impacts the CSU. -Ensure the implementation of Trustee policy on the review of existing academic programs and prepare board of trustees' annual reports and agenda items; and deliver presentations to the board of trustees. -Provide guidance to campuses on academic policy matters and questions regarding curriculum development, implementation, and maintenance. -Provide system-level coordination of policy, legislation, admission and transfer issues related to health degree programs (including nursing and physical therapy). -Provide training for campus academic affairs personnel, regarding degree program development, policy, and procedures. -Implement trustee policy on general education, and implement, on behalf of the board, legislative provisions relative to general education. -Work with the Academic Senate as the liaison on the Academic Affairs Committee. -Consult with UC Office of the President on matters related to general education transfer policy, degree programs, and development of joint doctoral programs and serve on the CSU-UC Joint Graduate Board. -Serve as CSU liaison officer to Western Association of Schools and Colleges (WASC) Senior College and University Commission. -Oversee analyses of state and federal legislation relating to academic programs, including analysis of the impact on the CSU. -Oversee the staffing and duties of Trustees' Subcommittee on Honorary Degrees and honorary degrees process. -Oversee the review and approval of campus-drafted academic calendars. -Represent CSU, as appropriate on statewide advisory boards and committees. -Supervise and manage staff as assigned. -Prepare reports and deliver presentations as needed. -Perform other duties as assigned. Qualifications This position requires: -Earned doctorate from an accredited university. -Ten years of administrative leadership in academic affairs (provost/vice president for Academic Affairs, associate or assistant vice president, dean or other high-level administrative leadership role in a complex educational organization). -Demonstrated experience in interacting effectively with members of the academic community from diverse backgrounds. -Demonstrated record of ability to communicate effectively both orally in and writing. -Demonstrated experience in successful negotiation resulting in consensus among disparate internal and external groups with differing views. -Demonstrated familiarity with the dynamics of academic-decision making. -Ability to synthesize information effectively and quickly. -Ability to formulate, analyze, and advocate for effective policy. -Ability to represent the system regarding complex and important issues. -Ability to multitask and work easily with ambiguity and shifting priorities. -Ability to assimilate information quickly, arrive at conclusions and accurately represent a position. -Advanced knowledge of the organizational environment of higher education and large research universities to understand organizational priorities, issues, motivations and constraints. -Demonstrated expertise with instructional design methodologies, pedagogical issues and best practices for classroom, online and hybrid learning. -Extensive knowledge of university-level curriculum (undergraduate and graduate), course articulation, and the higher education environment. -Advanced knowledge of the legal constraints and opportunities for higher education in the State of California and through Federal programs and regulations. -Sophisticated leadership abilities to establish department goals, and motivate and influence others to achieve. -Advanced knowledge of organizational processes, protocols and procedures. -Excellent ability to establish mission and goals at the macro-level; to lead subordinate management to develop goals in alignment with mission. -Excellent consulting, relationship building, and strategic thinking skills. -Ability to maintain strict confidentiality and to advise campus leadership on highly sensitive issues. -Ability to determine the most salient issues in a discussion of academic programs and policies and to imagine and evaluate alternative courses of action. -Excellent written and oral communication skills, including the ability to address with sensitivity different audiences within and outside of the CSU. -Understanding of the dynamics of a public multi-campus university system. -Skill in working in and with academic governance in a complex multi-campus system. -Ability to develop and convey CSU positions on academic planning issues. -Ability to negotiate CSU positions with internal and external constituencies. -Ability to deal with highly sensitive and controversial issues. -Ability to work harmoniously and effectively with a wide variety of individuals and constituent groups. -Ability to attend to details, manage multiple responsibilities, organize and prioritize, work collaboratively, tolerate ambiguity, and exhibit integrity in the furtherance of the university mission. Application Period Priority consideration will be given to candidates who apply by July 31, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. To assure full consideration, applications should be received by July 31, 2024, and must include the following documents: A letter of interest/cover letter addressing the position’s strategic objectives and the desired attributes identified in this profile and a curriculum vitae/resume. WittKieffer is assisting the California State System Office in this search. Review of materials has begun and will continue until an appointment has been made. For fullest consideration, candidate materials should be submitted as soon as possible and not later than July 31, 2024. Nominations and inquiries can be directed to WittKieffer Executive Search: Charlene Aguilar, Ed.M. and Shelley Arakawa, J.D. CalStateAVC-APFD@wittkieffer.com Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: May 30 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Los Angeles
City Of Los Angeles, California, United States
DUTIES ANNUAL SALARY: $115,967 to $169,503 The salary in the Department of Water and Power is $138,058 to $171,529. NOTES : Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . A Database Architect performs technical and administrative work in the development of standards, methods, techniques, policies, procedures, data analyses, data designs, database implementations, and data governance necessary for the productive integration, sharing, standardization, integrity, security, availability, consistency, and usability of data throughout the City’s on-premises and cloud-based databases; assists in the implementation, maintenance, operation, or overall management of and database-level integration between the on-premises and cloud-based databases; installs and configures database software and related administration tools and utilities; develops and implements production scripts for database maintenance tasks; tunes and optimizes SQL statements and database/system parameters; develops and conducts training; utilizes database tools to perform various types of database backups and recoveries; ensures database security and compliance with SB1386 or data privacy acts; researches current database issues and technologies; assists application developer to apply sound database technology to new application; may supervise other technical employees in the performance of this work; and performs related duties. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) A bachelor’s degree from an accredited four-year college or university in information systems, software engineering, computer engineering, computer science, or a related field; AND ONE OF THE FOLLOWING : Two years of full-time paid experience installing, administering, tuning, and maintaining databases in a medium to large scale production environment in one of the following database platforms: Oracle, DB2, SQL Server, MySQL, MariaDB, or PostgreSQL in a position at the level of Senior Systems Analyst I, Systems Programmer I, or Programmer Analyst IV with the City of Los Angeles; OR Two years of full-time paid experience as a database architect or database administrator in the information technology industry installing, administering, tuning, and maintaining medium to large scale production databases in one of the following database platforms: Oracle, DB2, SQL Server, MySQL, MariaDB, or PostgreSQL; OR Two years of full-time paid experience designing, building, operationalizing, securing, monitoring, and maintaining Google Cloud Platform or comparable cloud computing platforms using applicable data infrastructure such as Google Cloud Storage, Google BigQuery, Google CloudSQL, and Google Cloud Run for data processing in a position at the level of Senior Systems Analyst I, Systems Programmer I, or Programmer Analyst IV with the City of Los Angeles; OR Two years of full-time paid experience as a database architect or database administrator in the information technology industry designing, building, operationalizing, securing, monitoring, and maintaining Google Cloud Platform or comparable cloud computing platforms using applicable data infrastructure such as Google Cloud Storage, Google BigQuery, Google CloudSQL, and Google Cloud Run for data processing. A DBA professional certification in one of the following databases may be substituted for up to one year of the required experience: Oracle Database, version 10g or higher - Any operating system, Oracle Certified Professional (OCP) DB2 Universal Database, version 11 or higher - Any operating system, IBM Certified Database Administrator Microsoft SQL Server version 2012 or higher - Microsoft Certified Database Administrator (MCDBA) MySQL 5.7 or higher - Any operating system, MySQL Certified Database Administrator MariaDB version 10 or higher - Any operating system, MariaDB Certified Database Administrator PostgreSQL, version 12 - Any operating system, PostgreSQL Professional Certification Google Certified Professional Data Engineer PROCESS NOTES: Applicants who lack six months or less of the required experience may file for this examination. However, they cannot be appointed until the full experience requirement is met. Some positions may require a valid California driver’s license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI). Applicants must list their school name and location, type of degree earned and major in the Education Section of the application. Applicants who fail to provide this information on their application will not be considered further in this examination and their applications will not be processed. Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf . Candidates completing the examination process will be contacted by the Personnel Department to provide required proof of qualifying degree. Applicants who wish to expedite this process may attach a copy of their qualifying degree to their on-line application at the time of filing in the Attachments section. Applicants wishing to substitute a DBA professional certification for up to one year of the required experience in Requirement #2, #3, #4, or #5 must attach proof of completion of the DBA professional certification at the time of filing in the Attachments section. The copy of the document(s) must be attached to the on-line application BEFORE the application is submitted. If the document(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the documents. The substitution will not be considered for applicants who fail to provide the information at the time of filing. Please note that the following DBA professional certifications listed under the substitution clause may be updated in future exam bulletins to: Oracle Database, version 19c or higher - Any operating system, Oracle Certified Professional (OCP) DB2 Universal Database, version 12 or higher - Any operating system, IBM Certified Database Administrator Microsoft SQL Server version 2016 or higher - Microsoft Certified Database Administrator (MCDBA) SELECTIVE CERTIFICATION: In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. Only persons possessing the following specific professional certification(s) at the time of filing may be considered for appointment to fill such positions: AWS Certified Database-Specialty Certification Google Certified Professional Data Engineer IBM Certified Database Administrator - DB2 8 or higher (Linux, UNIX, and Windows) IBM Certified Database Administrator - DB2 9 or higher for z/OS IBM Certified Database Administrator - DB2 v12 or higher for z/OS IBM InfoSphere DataStage Badge Essentials MariaDB Certified Database Administrator - MariaDB version 10 or higher Microsoft Certified: Azure Database Administrator Associate Microsoft Certified Database Administrator (MCDBA) Microsoft Certified Solutions Associate (MCSA) Microsoft SQL 2016 Database Administration Microsoft Certified Solutions Expert (MCSE) - Data Management and Analytics Microsoft Certified Solutions Associate (MCSA) - SQL Database Administration Microsoft Certified Solutions Associate (MCSA): Data Engineering with Azure Microsoft Certified Solutions Associate (MCSA) - SQL 2016 Database Administration Microsoft Certified Solutions Associate (MSCA): SQL 2016 BI Development or more recent MySQL Certified Database Administrator - MySQL 5.7 or higher Oracle 10g Administrator Certified Associate (OCA) or higher Oracle 10g Administrator Certified Master (OCM) or higher Oracle 10g Administrator Certified Professional (OCP) or higher Oracle 12c Administrator Certified Associate (OCA) or higher Oracle 12c Administrator Certified Master (OCM) or higher Oracle 19c Administrator Certified Professional (OCP) or higher Oracle Data Integrator 11g or 12c (or higher) Certified Implementation Specialist Oracle E-Business Suite R12 PostgreSQL Professional Certification - PostgreSQL version 12 or higher PowerCenter Data Integration 10 or higher: Administrator, Specialist Certification PowerCenter Data Integration 10 or higher: Developer, Specialist Certification NOTE : Applicants must attach a copy of the certificate(s) to the on-line application at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s), and will not be considered for this part of selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. Applications will only be accepted on-line on the dates listed below: Friday, September 13, 2024 to Thursday, September 26, 2024 The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Los Angeles City promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weights: Technical Exercise: Advisory Interview: 100% The examination will consist entirely of an evaluation of professional and personal qualifications by interview. In the interview, the following competencies may be evaluated: Analytical Ability; Attention to Detail; Initiative; Innovation; Responsiveness and Follow-Up; Teamwork; Oral Communication; Job Knowledge, including knowledge of: high-availability, high-performance, and disaster recovery databases; data management principles, data flow, and systems design theory; database tuning methods; database design principles and conceptual modeling techniques; general query and transaction processing concepts; metadata repository concepts; data arrangement and distribution; performance trade-offs, data structures, and relative strengths and weaknesses of database management systems; programming languages; control systems software and native or third-party tools; internal systems components; various relational database management schemas; software tools and technologies necessary to move or replicate data; Google Cloud platform functionalities; and other necessary knowledge, skills, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Database Architect. Prior to the interview, candidates will be required to prepare some technical, written material related to the duties and responsibilities of a Database Architect. This material will not be separately scored, but will be presented to the interview board for review and consideration, which may include discussion, in the overall evaluation of the candidate. Those who do not complete the advisory technical exercise will not be invited to the interview and will be considered to have failed the entire examination. To be considered complete, the advisory technical exercise must include a substantive response for each question or problem included in the advisory technical exercise for which a candidate is required to provide an answer. Please note that candidates must complete the advisory technical exercise and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process. The advisory technical exercise will be administered on-line . Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory technical exercise. Candidates who fail to complete the advisory technical exercise as instructed may be disqualified. For candidates who apply between FRIDAY, SEPTEMBER 13, 2024 and THURSDAY, SEPTEMBER 26, 2024 , it is anticipated that the on-line advisory technical exercise will be administered between TUESDAY, NOVEMBER 5, 2024 and TUESDAY, NOVEMBER 12, 2024 . Candidates will be notified later by e-mail of the date, time, and location of the interview, which will be held in Los Angeles or on-line. For candidates who apply between FRIDAY, SEPTEMBER 13, 2024 and THURSDAY, SEPTEMBER 26, 2024 , it is anticipated that interviews will begin during the period of DECEMBER 2, 2024 to DECEMBER 13, 2024. NOTES : This examination is based on a validation study. As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf . Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin. In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates. The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates. You may take the Database Architect advisory technical exercise only once every 24 months under this bulletin. If you have taken the Database Architect advisory technical exercise within the last 24 months, you may not file for this examination at this time. Your rank on the employment list may change as scores of candidates from other administrations of this examination are merged onto one list. Your name may be removed from the open competitive list after six (6) months. A final average score of 70% or higher is required to be placed on the eligible list. In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list. For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time: 9/26/2024 11:59 PM Pacific
Jul 14, 2024
Full Time
DUTIES ANNUAL SALARY: $115,967 to $169,503 The salary in the Department of Water and Power is $138,058 to $171,529. NOTES : Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . A Database Architect performs technical and administrative work in the development of standards, methods, techniques, policies, procedures, data analyses, data designs, database implementations, and data governance necessary for the productive integration, sharing, standardization, integrity, security, availability, consistency, and usability of data throughout the City’s on-premises and cloud-based databases; assists in the implementation, maintenance, operation, or overall management of and database-level integration between the on-premises and cloud-based databases; installs and configures database software and related administration tools and utilities; develops and implements production scripts for database maintenance tasks; tunes and optimizes SQL statements and database/system parameters; develops and conducts training; utilizes database tools to perform various types of database backups and recoveries; ensures database security and compliance with SB1386 or data privacy acts; researches current database issues and technologies; assists application developer to apply sound database technology to new application; may supervise other technical employees in the performance of this work; and performs related duties. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) A bachelor’s degree from an accredited four-year college or university in information systems, software engineering, computer engineering, computer science, or a related field; AND ONE OF THE FOLLOWING : Two years of full-time paid experience installing, administering, tuning, and maintaining databases in a medium to large scale production environment in one of the following database platforms: Oracle, DB2, SQL Server, MySQL, MariaDB, or PostgreSQL in a position at the level of Senior Systems Analyst I, Systems Programmer I, or Programmer Analyst IV with the City of Los Angeles; OR Two years of full-time paid experience as a database architect or database administrator in the information technology industry installing, administering, tuning, and maintaining medium to large scale production databases in one of the following database platforms: Oracle, DB2, SQL Server, MySQL, MariaDB, or PostgreSQL; OR Two years of full-time paid experience designing, building, operationalizing, securing, monitoring, and maintaining Google Cloud Platform or comparable cloud computing platforms using applicable data infrastructure such as Google Cloud Storage, Google BigQuery, Google CloudSQL, and Google Cloud Run for data processing in a position at the level of Senior Systems Analyst I, Systems Programmer I, or Programmer Analyst IV with the City of Los Angeles; OR Two years of full-time paid experience as a database architect or database administrator in the information technology industry designing, building, operationalizing, securing, monitoring, and maintaining Google Cloud Platform or comparable cloud computing platforms using applicable data infrastructure such as Google Cloud Storage, Google BigQuery, Google CloudSQL, and Google Cloud Run for data processing. A DBA professional certification in one of the following databases may be substituted for up to one year of the required experience: Oracle Database, version 10g or higher - Any operating system, Oracle Certified Professional (OCP) DB2 Universal Database, version 11 or higher - Any operating system, IBM Certified Database Administrator Microsoft SQL Server version 2012 or higher - Microsoft Certified Database Administrator (MCDBA) MySQL 5.7 or higher - Any operating system, MySQL Certified Database Administrator MariaDB version 10 or higher - Any operating system, MariaDB Certified Database Administrator PostgreSQL, version 12 - Any operating system, PostgreSQL Professional Certification Google Certified Professional Data Engineer PROCESS NOTES: Applicants who lack six months or less of the required experience may file for this examination. However, they cannot be appointed until the full experience requirement is met. Some positions may require a valid California driver’s license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI). Applicants must list their school name and location, type of degree earned and major in the Education Section of the application. Applicants who fail to provide this information on their application will not be considered further in this examination and their applications will not be processed. Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf . Candidates completing the examination process will be contacted by the Personnel Department to provide required proof of qualifying degree. Applicants who wish to expedite this process may attach a copy of their qualifying degree to their on-line application at the time of filing in the Attachments section. Applicants wishing to substitute a DBA professional certification for up to one year of the required experience in Requirement #2, #3, #4, or #5 must attach proof of completion of the DBA professional certification at the time of filing in the Attachments section. The copy of the document(s) must be attached to the on-line application BEFORE the application is submitted. If the document(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the documents. The substitution will not be considered for applicants who fail to provide the information at the time of filing. Please note that the following DBA professional certifications listed under the substitution clause may be updated in future exam bulletins to: Oracle Database, version 19c or higher - Any operating system, Oracle Certified Professional (OCP) DB2 Universal Database, version 12 or higher - Any operating system, IBM Certified Database Administrator Microsoft SQL Server version 2016 or higher - Microsoft Certified Database Administrator (MCDBA) SELECTIVE CERTIFICATION: In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. Only persons possessing the following specific professional certification(s) at the time of filing may be considered for appointment to fill such positions: AWS Certified Database-Specialty Certification Google Certified Professional Data Engineer IBM Certified Database Administrator - DB2 8 or higher (Linux, UNIX, and Windows) IBM Certified Database Administrator - DB2 9 or higher for z/OS IBM Certified Database Administrator - DB2 v12 or higher for z/OS IBM InfoSphere DataStage Badge Essentials MariaDB Certified Database Administrator - MariaDB version 10 or higher Microsoft Certified: Azure Database Administrator Associate Microsoft Certified Database Administrator (MCDBA) Microsoft Certified Solutions Associate (MCSA) Microsoft SQL 2016 Database Administration Microsoft Certified Solutions Expert (MCSE) - Data Management and Analytics Microsoft Certified Solutions Associate (MCSA) - SQL Database Administration Microsoft Certified Solutions Associate (MCSA): Data Engineering with Azure Microsoft Certified Solutions Associate (MCSA) - SQL 2016 Database Administration Microsoft Certified Solutions Associate (MSCA): SQL 2016 BI Development or more recent MySQL Certified Database Administrator - MySQL 5.7 or higher Oracle 10g Administrator Certified Associate (OCA) or higher Oracle 10g Administrator Certified Master (OCM) or higher Oracle 10g Administrator Certified Professional (OCP) or higher Oracle 12c Administrator Certified Associate (OCA) or higher Oracle 12c Administrator Certified Master (OCM) or higher Oracle 19c Administrator Certified Professional (OCP) or higher Oracle Data Integrator 11g or 12c (or higher) Certified Implementation Specialist Oracle E-Business Suite R12 PostgreSQL Professional Certification - PostgreSQL version 12 or higher PowerCenter Data Integration 10 or higher: Administrator, Specialist Certification PowerCenter Data Integration 10 or higher: Developer, Specialist Certification NOTE : Applicants must attach a copy of the certificate(s) to the on-line application at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s), and will not be considered for this part of selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. Applications will only be accepted on-line on the dates listed below: Friday, September 13, 2024 to Thursday, September 26, 2024 The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Los Angeles City promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weights: Technical Exercise: Advisory Interview: 100% The examination will consist entirely of an evaluation of professional and personal qualifications by interview. In the interview, the following competencies may be evaluated: Analytical Ability; Attention to Detail; Initiative; Innovation; Responsiveness and Follow-Up; Teamwork; Oral Communication; Job Knowledge, including knowledge of: high-availability, high-performance, and disaster recovery databases; data management principles, data flow, and systems design theory; database tuning methods; database design principles and conceptual modeling techniques; general query and transaction processing concepts; metadata repository concepts; data arrangement and distribution; performance trade-offs, data structures, and relative strengths and weaknesses of database management systems; programming languages; control systems software and native or third-party tools; internal systems components; various relational database management schemas; software tools and technologies necessary to move or replicate data; Google Cloud platform functionalities; and other necessary knowledge, skills, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Database Architect. Prior to the interview, candidates will be required to prepare some technical, written material related to the duties and responsibilities of a Database Architect. This material will not be separately scored, but will be presented to the interview board for review and consideration, which may include discussion, in the overall evaluation of the candidate. Those who do not complete the advisory technical exercise will not be invited to the interview and will be considered to have failed the entire examination. To be considered complete, the advisory technical exercise must include a substantive response for each question or problem included in the advisory technical exercise for which a candidate is required to provide an answer. Please note that candidates must complete the advisory technical exercise and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process. The advisory technical exercise will be administered on-line . Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory technical exercise. Candidates who fail to complete the advisory technical exercise as instructed may be disqualified. For candidates who apply between FRIDAY, SEPTEMBER 13, 2024 and THURSDAY, SEPTEMBER 26, 2024 , it is anticipated that the on-line advisory technical exercise will be administered between TUESDAY, NOVEMBER 5, 2024 and TUESDAY, NOVEMBER 12, 2024 . Candidates will be notified later by e-mail of the date, time, and location of the interview, which will be held in Los Angeles or on-line. For candidates who apply between FRIDAY, SEPTEMBER 13, 2024 and THURSDAY, SEPTEMBER 26, 2024 , it is anticipated that interviews will begin during the period of DECEMBER 2, 2024 to DECEMBER 13, 2024. NOTES : This examination is based on a validation study. As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf . Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin. In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates. The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates. You may take the Database Architect advisory technical exercise only once every 24 months under this bulletin. If you have taken the Database Architect advisory technical exercise within the last 24 months, you may not file for this examination at this time. Your rank on the employment list may change as scores of candidates from other administrations of this examination are merged onto one list. Your name may be removed from the open competitive list after six (6) months. A final average score of 70% or higher is required to be placed on the eligible list. In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list. For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time: 9/26/2024 11:59 PM Pacific
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: The Santa Clara City Library is a department of the City and has positioned itself as a dynamic community hub, providing access to information, literacy resources, educational programming, and promotes civic engagement in Santa Clara. The Library Department is organized into seven divisions: Administration, Adult Services, Branch Services, Customer Services, Facilities, Technical and Technology Services and Youth Services. Santa Clara City Library is in the process of finalizing and implementing its new Strategic Plan that will support the direction of future library services. The Position: This is a paraprofessional supervisory position in the classified service. The Library Circulation Supervisor is the highest level in the paraprofessional class in the Library Department, providing supervision and management for the largest number of work unit staff in the department, as well as day to day library operation. The Circulation Unit is the first line of staff that meets the public, and customer service and satisfaction are essential. The Circulation Unit is responsible for customer accounts, cash handling, effective material circulation, distribution and shelving, resource sharing, and daily delivery to all library and city locations as needed. The incumbent manages the schedule of the team, maintains standards of strong customer service for the library system through well-developed circulation processes and procedures that emphasize access and equity, and is responsible for the overall supervision of the Circulation Unit, as well as the safe operation and maintenance of circulation technology, including automated materials handling sorters and self-check machines. This position involves coordinating staffing and service procedures with the branch libraries, library bookmobile, as well as working closely with Technology for equipment support as well as with multiple vendors. The Circulation Supervisor is a member of the Library Management Team, and often acts as supervisor-in-charge. Strong communication, management and leadership experience and executive practice in fostering positive working environment, ability to work independently and within a team, supportive personnel practices, troubleshooting, patience, and flexibility will be key characteristics of this individual. Additional Information: Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and 2) Resume. Incomplete applications will not be considered. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is open until filled: first review of applications will be on August 8, 2024, for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $97,590.36 - $124,456.20. This position will be filled at or near the minimum of the salary range. Minimum Qualifications MINIMUM QUALIFICATIONS: EDUCATION AND EXPERIENCE Minimum Education Requirements: Completion of 60 semester or 90 quarter units of academic level coursework at an accredited college or university Minimum Experience Requirements: Three (3) years of recent full-time paraprofessional library experience, two (2) years of which have been at the level of Senior Library Assistant for the Santa Clara City Library or equivalent; or Three (3) years of recent full-time paraprofessional library experience involving public contact and computerized circulation systems, including two (2) years of recent supervisory experience Acceptable Substitution: Completion of a two year Library Technology Associate of Arts degree may be substituted for one year of paraprofessional library experience. License/Certifications: Possession of an appropriate, valid California Class C driver's license is required at time of appointment and for the duration of employment. Other Requirements: Must be able to perform all the essential functions of the job assignment May be required to work evenings and weekends Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 420 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: $150 per fiscal year for eligible classifications Safety Boots: $275per fiscal year for eligible classifications Walking Shoes: $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: Continuous
Jul 12, 2024
Full Time
Description The Department: The Santa Clara City Library is a department of the City and has positioned itself as a dynamic community hub, providing access to information, literacy resources, educational programming, and promotes civic engagement in Santa Clara. The Library Department is organized into seven divisions: Administration, Adult Services, Branch Services, Customer Services, Facilities, Technical and Technology Services and Youth Services. Santa Clara City Library is in the process of finalizing and implementing its new Strategic Plan that will support the direction of future library services. The Position: This is a paraprofessional supervisory position in the classified service. The Library Circulation Supervisor is the highest level in the paraprofessional class in the Library Department, providing supervision and management for the largest number of work unit staff in the department, as well as day to day library operation. The Circulation Unit is the first line of staff that meets the public, and customer service and satisfaction are essential. The Circulation Unit is responsible for customer accounts, cash handling, effective material circulation, distribution and shelving, resource sharing, and daily delivery to all library and city locations as needed. The incumbent manages the schedule of the team, maintains standards of strong customer service for the library system through well-developed circulation processes and procedures that emphasize access and equity, and is responsible for the overall supervision of the Circulation Unit, as well as the safe operation and maintenance of circulation technology, including automated materials handling sorters and self-check machines. This position involves coordinating staffing and service procedures with the branch libraries, library bookmobile, as well as working closely with Technology for equipment support as well as with multiple vendors. The Circulation Supervisor is a member of the Library Management Team, and often acts as supervisor-in-charge. Strong communication, management and leadership experience and executive practice in fostering positive working environment, ability to work independently and within a team, supportive personnel practices, troubleshooting, patience, and flexibility will be key characteristics of this individual. Additional Information: Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and 2) Resume. Incomplete applications will not be considered. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is open until filled: first review of applications will be on August 8, 2024, for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. The annual salary range for this position is $97,590.36 - $124,456.20. This position will be filled at or near the minimum of the salary range. Minimum Qualifications MINIMUM QUALIFICATIONS: EDUCATION AND EXPERIENCE Minimum Education Requirements: Completion of 60 semester or 90 quarter units of academic level coursework at an accredited college or university Minimum Experience Requirements: Three (3) years of recent full-time paraprofessional library experience, two (2) years of which have been at the level of Senior Library Assistant for the Santa Clara City Library or equivalent; or Three (3) years of recent full-time paraprofessional library experience involving public contact and computerized circulation systems, including two (2) years of recent supervisory experience Acceptable Substitution: Completion of a two year Library Technology Associate of Arts degree may be substituted for one year of paraprofessional library experience. License/Certifications: Possession of an appropriate, valid California Class C driver's license is required at time of appointment and for the duration of employment. Other Requirements: Must be able to perform all the essential functions of the job assignment May be required to work evenings and weekends Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 420 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: $150 per fiscal year for eligible classifications Safety Boots: $275per fiscal year for eligible classifications Walking Shoes: $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: Continuous
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Senior Director of University Housing performs duties under the general supervision and takes work lead direction from the Assistant Director for Residential Accounts and Financial Services works independently to maintain administrative and financial aspects of resident accounts, including resident advising on licensing, and financial matters related to housing debts and other SJSU debts when applicable. The incumbent oversees resident licensing process, which includes resident applications and communication, along with cancellations, frosh live-on requirement exemption process, maintaining resident files, building out business operation processes in Portal X, and database set up for new processes. Key Responsibilities Updates application portal annually and as needed, editing pages, and functions and ensures all process rules in StarRez database are correct as determined appropriately to adhere to current business practices for Academic Year, Spring, Summer and Returning Resident application periods. Creates testing environments in Portal X and performs tests for new processes to ensure application function is operating correctly. Creates data subscriptions in Web database in order to automate and streamline specific steps in a department process. Responsible for the application process, including annual updates to the portal, portal edits and integration with CASHNet, MarketPlace, and PeopleSoft. Responsible for creating and implementing new modules, custom fields, emails for new business operation practices and ensures new processes are operating correctly. Updates and maintains the mail merge process and/or auto emails for applications. Includes parent/guardian signature proxy module and auto emails for the Returning Resident process. Develops reports and audits for the StarRez database to ensure accuracy of data. Performs accounting functions pertaining to the StarRez and People Soft (CMS) systems including establishing and overseeing complex billing entries and accounts receivable records and revenue accounts. Oversees Cashiering satellite operations in University Housing Services Ensures the reporting of cash payments over $10,000 is submitted to IRS via appropriate documentation and send notification to resident advising of IRS report. Imports international wire transfers and post payments in CASHNet to be applied to student accounts. Coordinates all aspects of the department resident files for approximately 5,000 current residents and approximately 5,000 former residents. Including creating new file folders for new residents, maintaining files for former residents sent to collection agencies or write-off accounts for Do Not Purge process, ensuring all paperwork is filed. Performs regular audits between CASHNet and StarRez, making updates as necessary. Conducts periodic audits of accounts of automated accounting systems. Oversees charge processing for Conference Housing programs. Responsible for the performance of the work of others while at the same time participating in the work itself. Conducts performance evaluations of employees as designated by the appropriate administrator. Oversees and provides lead direction to student assistants. Knowledge, Skills & Abilities Knowledge of public administration principles, practices and methods. Ability to apply this knowledge to complex programs and/or administrative specialties, including pertinent laws and regulations. Advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Ability to multi-task to support the “One Stop Shop” model of Higher Education Customer Service and coordinate deadlines. Ability to understand, interpret, and apply policies and regulations in specific situations to analyze and solve organizational and operating problems related to student and residential community housing needs. Thorough knowledge of word processing, spreadsheet, and database software. Excellent written and oral communication skills. Ability to handle a high degree of customer contact surrounding potentially emotional/controversial issues and deal with conflict while maintaining a sense of perspective. Ability to maintain confidentiality and appropriately handle sensitive communications for students, staff, and external agencies. Knowledge in operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to work with database systems to pull fields or records for reporting or transferring data to other databases. Ability to compose and appropriately format correspondence and business reports using appropriate English grammar, punctuation and spelling. Ability to exercise appropriate judgment and perform duties and responsibilities in the absence of close supervision. Knowledge of computer applications: MS Word, Excel, Access, PowerPoint, and Internet tools. Thorough knowledge of office systems and ability to use broader range of technology, systems, and packages. Required Qualifications Bachelor’s Degree and/or equivalent training. Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Master’s Degree in Business Administration, Finance, Education or a related field. Five years of progressive experience working with financial operations. Experience with licensing, contracting or leasing. Experience working with a residential management database system. Experience building business operations process in database system. Experience with cashiering services. Supervision experience. Customer Service experience. Experience working in an educational setting. Compensation Classification: Administrative Analyst/Specialist - Exempt II Anticipated Hiring Range: $6,431/month - $6,825/month CSU Salary Range: $5,273/month - $9,537/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: May 1, 2024 through May 15, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: May 01 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary Reporting to the Senior Director of University Housing performs duties under the general supervision and takes work lead direction from the Assistant Director for Residential Accounts and Financial Services works independently to maintain administrative and financial aspects of resident accounts, including resident advising on licensing, and financial matters related to housing debts and other SJSU debts when applicable. The incumbent oversees resident licensing process, which includes resident applications and communication, along with cancellations, frosh live-on requirement exemption process, maintaining resident files, building out business operation processes in Portal X, and database set up for new processes. Key Responsibilities Updates application portal annually and as needed, editing pages, and functions and ensures all process rules in StarRez database are correct as determined appropriately to adhere to current business practices for Academic Year, Spring, Summer and Returning Resident application periods. Creates testing environments in Portal X and performs tests for new processes to ensure application function is operating correctly. Creates data subscriptions in Web database in order to automate and streamline specific steps in a department process. Responsible for the application process, including annual updates to the portal, portal edits and integration with CASHNet, MarketPlace, and PeopleSoft. Responsible for creating and implementing new modules, custom fields, emails for new business operation practices and ensures new processes are operating correctly. Updates and maintains the mail merge process and/or auto emails for applications. Includes parent/guardian signature proxy module and auto emails for the Returning Resident process. Develops reports and audits for the StarRez database to ensure accuracy of data. Performs accounting functions pertaining to the StarRez and People Soft (CMS) systems including establishing and overseeing complex billing entries and accounts receivable records and revenue accounts. Oversees Cashiering satellite operations in University Housing Services Ensures the reporting of cash payments over $10,000 is submitted to IRS via appropriate documentation and send notification to resident advising of IRS report. Imports international wire transfers and post payments in CASHNet to be applied to student accounts. Coordinates all aspects of the department resident files for approximately 5,000 current residents and approximately 5,000 former residents. Including creating new file folders for new residents, maintaining files for former residents sent to collection agencies or write-off accounts for Do Not Purge process, ensuring all paperwork is filed. Performs regular audits between CASHNet and StarRez, making updates as necessary. Conducts periodic audits of accounts of automated accounting systems. Oversees charge processing for Conference Housing programs. Responsible for the performance of the work of others while at the same time participating in the work itself. Conducts performance evaluations of employees as designated by the appropriate administrator. Oversees and provides lead direction to student assistants. Knowledge, Skills & Abilities Knowledge of public administration principles, practices and methods. Ability to apply this knowledge to complex programs and/or administrative specialties, including pertinent laws and regulations. Advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Ability to multi-task to support the “One Stop Shop” model of Higher Education Customer Service and coordinate deadlines. Ability to understand, interpret, and apply policies and regulations in specific situations to analyze and solve organizational and operating problems related to student and residential community housing needs. Thorough knowledge of word processing, spreadsheet, and database software. Excellent written and oral communication skills. Ability to handle a high degree of customer contact surrounding potentially emotional/controversial issues and deal with conflict while maintaining a sense of perspective. Ability to maintain confidentiality and appropriately handle sensitive communications for students, staff, and external agencies. Knowledge in operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to work with database systems to pull fields or records for reporting or transferring data to other databases. Ability to compose and appropriately format correspondence and business reports using appropriate English grammar, punctuation and spelling. Ability to exercise appropriate judgment and perform duties and responsibilities in the absence of close supervision. Knowledge of computer applications: MS Word, Excel, Access, PowerPoint, and Internet tools. Thorough knowledge of office systems and ability to use broader range of technology, systems, and packages. Required Qualifications Bachelor’s Degree and/or equivalent training. Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Master’s Degree in Business Administration, Finance, Education or a related field. Five years of progressive experience working with financial operations. Experience with licensing, contracting or leasing. Experience working with a residential management database system. Experience building business operations process in database system. Experience with cashiering services. Supervision experience. Customer Service experience. Experience working in an educational setting. Compensation Classification: Administrative Analyst/Specialist - Exempt II Anticipated Hiring Range: $6,431/month - $6,825/month CSU Salary Range: $5,273/month - $9,537/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: May 1, 2024 through May 15, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: May 01 2024 Pacific Daylight Time Applications close: Closing Date/Time: