Monterey County Human Resources
Salinas, California, United States
Position Description Final Filing Deadline: Continuous Exam #24/80S21/09IE Calling all EXPERIENCED 9-1-1 Dispatchers to join our team. THIS IS NOT AN ENTRY LEVEL POSITION Applicants must have current experience as a public safety dispatcher. The Emergency Communications Department (ECD) also referred to as “9-1-1” is a standalone Department that operates the Countywide consolidated emergency communications system. The Department is the primary Public Safety Answering Point (PSAP) for the County of Monterey and provides emergency and non-emergency call answering and dispatch services, including status reporting and coordination to the County Sheriff, Probation Department, 11 of the 12 incorporated city police departments, fire agencies for all 12 cities, three County fire districts, the Monterey Regional Airport District, Salinas Valley State Prison, and California State University Monterey Bay Police Department and associated activity for after-hours dispatch of other non-public safety responders. Position Summary The Department has a 24-seat primary center as well as remote location with 12 seats. Central Square Enterprise CAD, and a Harris Radio system are utilized. Communications Dispatcher II's are under general supervision, to dispatch public safety personnel and equipment for law and fire agencies. All dispatchers answer 9-1-1 and non-emergency calls. This is the journey level class in the Emergency Communications Dispatcher series. The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time basis. Examples of Duties Receives and dispatches routine and emergency radio communications from/to Sheriff's patrol units and from other law enforcement, public safety, private and governmental agencies. Operates an electronic telephone console, receives emergency calls, and provides information to the public. Monitors several public safety channels listening for emergencies where coordination efforts of two or more public safety agencies is required. Prepares and maintains accurate records and logs of all radio transmissions and telephone calls, mostly via computer keyboard entry. Operates a computer inquiry terminal to obtain information on persons and vehicles through related data base systems. Acts as coordinator in dispatching personnel and equipment to emergencies. To view the complete classification description, please visit the County of Monterey website: Communications Dispatcher II The Successful Candidate Will have a proven track record demonstrating the following knowledge, skills and abilities. Working knowledge of: Techniques, procedures and methods used in the operation of a public safety communications center. General functions of the Sheriff's Department, police and fire departments, and other public safety agencies. Skill and Ability to: Remain calm and think clearly in emergency communications. Interpret and apply pertinent rules and regulations. Dispatch public safety equipment and personnel in a coordinated manner. Communicate clearly and effectively with the general public and safety officials. Take and transmit clear and complete directions/information. Type with keyboard familiarity and accuracy on a computer keyboard. Evaluate situations, organize thoughts, and respond quickly and accurately. Operate a computer aided dispatch system to keep accurate records of information received via computer keyboard entry. Establish and maintain cooperative relationships with those contacted in the course of work. Perform a variety of tasks simultaneously. Examples of Experience/Education/Training Any combination of training, education, and/or experience which provides the knowledge, skills and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is: Experience : Approximately one year of experience performing duties comparable to the position of Communications Dispatcher I in Monterey County. Additional Information REQUIRED CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: Be willing and available to work all shifts, nights, weekends, holidays and overtime. Possess a valid Class C Drivers' License or be able to provide suitable transportation that is approved by the hiring authority. Successfully complete and pass a background investigation including psychological and medical evaluation. Ability to remain seated for long periods of time. Up to twelve hours per day at a console working at a computer terminal. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the J-Unit Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form 1-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/countyofmonterey or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Monterey County, Human Resources Department 168 W. Alisal Street, 3rd Floor Salinas, CA 93901 Email: espinozai@countyofmonterey.gov Phone: (831) 755-5129 Fax: (831) 775-8033 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION County of Monterey is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. County of Monterey is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Irene Espinoza, Human Resources Analyst, at (831) 755-5129, or espinozai@countyofmonterey.gov . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet
Sep 06, 2024
Full Time
Position Description Final Filing Deadline: Continuous Exam #24/80S21/09IE Calling all EXPERIENCED 9-1-1 Dispatchers to join our team. THIS IS NOT AN ENTRY LEVEL POSITION Applicants must have current experience as a public safety dispatcher. The Emergency Communications Department (ECD) also referred to as “9-1-1” is a standalone Department that operates the Countywide consolidated emergency communications system. The Department is the primary Public Safety Answering Point (PSAP) for the County of Monterey and provides emergency and non-emergency call answering and dispatch services, including status reporting and coordination to the County Sheriff, Probation Department, 11 of the 12 incorporated city police departments, fire agencies for all 12 cities, three County fire districts, the Monterey Regional Airport District, Salinas Valley State Prison, and California State University Monterey Bay Police Department and associated activity for after-hours dispatch of other non-public safety responders. Position Summary The Department has a 24-seat primary center as well as remote location with 12 seats. Central Square Enterprise CAD, and a Harris Radio system are utilized. Communications Dispatcher II's are under general supervision, to dispatch public safety personnel and equipment for law and fire agencies. All dispatchers answer 9-1-1 and non-emergency calls. This is the journey level class in the Emergency Communications Dispatcher series. The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time basis. Examples of Duties Receives and dispatches routine and emergency radio communications from/to Sheriff's patrol units and from other law enforcement, public safety, private and governmental agencies. Operates an electronic telephone console, receives emergency calls, and provides information to the public. Monitors several public safety channels listening for emergencies where coordination efforts of two or more public safety agencies is required. Prepares and maintains accurate records and logs of all radio transmissions and telephone calls, mostly via computer keyboard entry. Operates a computer inquiry terminal to obtain information on persons and vehicles through related data base systems. Acts as coordinator in dispatching personnel and equipment to emergencies. To view the complete classification description, please visit the County of Monterey website: Communications Dispatcher II The Successful Candidate Will have a proven track record demonstrating the following knowledge, skills and abilities. Working knowledge of: Techniques, procedures and methods used in the operation of a public safety communications center. General functions of the Sheriff's Department, police and fire departments, and other public safety agencies. Skill and Ability to: Remain calm and think clearly in emergency communications. Interpret and apply pertinent rules and regulations. Dispatch public safety equipment and personnel in a coordinated manner. Communicate clearly and effectively with the general public and safety officials. Take and transmit clear and complete directions/information. Type with keyboard familiarity and accuracy on a computer keyboard. Evaluate situations, organize thoughts, and respond quickly and accurately. Operate a computer aided dispatch system to keep accurate records of information received via computer keyboard entry. Establish and maintain cooperative relationships with those contacted in the course of work. Perform a variety of tasks simultaneously. Examples of Experience/Education/Training Any combination of training, education, and/or experience which provides the knowledge, skills and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is: Experience : Approximately one year of experience performing duties comparable to the position of Communications Dispatcher I in Monterey County. Additional Information REQUIRED CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: Be willing and available to work all shifts, nights, weekends, holidays and overtime. Possess a valid Class C Drivers' License or be able to provide suitable transportation that is approved by the hiring authority. Successfully complete and pass a background investigation including psychological and medical evaluation. Ability to remain seated for long periods of time. Up to twelve hours per day at a console working at a computer terminal. BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the J-Unit Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form 1-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at https://www.governmentjobs.com/careers/countyofmonterey or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Monterey County, Human Resources Department 168 W. Alisal Street, 3rd Floor Salinas, CA 93901 Email: espinozai@countyofmonterey.gov Phone: (831) 755-5129 Fax: (831) 775-8033 The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: A completed County of Monterey Employment Application Responses to the Supplemental Questions Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION County of Monterey is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. County of Monterey is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Irene Espinoza, Human Resources Analyst, at (831) 755-5129, or espinozai@countyofmonterey.gov . http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRST DAY OF FILING FEBRUARY 26, 2024 at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICAL APPLICATION FILING PERIOD, NO EXCEPTIONS. EXAM NUMBER J6541S TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY REASONS TO JOIN OUR TEAM: Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefits Plans- The County provides each employee with a monthly "benefit allowance" they can use to pay for benefits, allowing employees to choose among a variety of pre-tax and after-tax benefits that include Medical and Dental coverage, Group life insurance, Accidental Death and Dismemberment Insurance, Health care spending accounts, Long-term disability health insurance, Subsidized Dependent Care Spending Accounts. Robust Retirement Packages- Contributory-defined benefit plan; optional tax-deferred income plans that may include a county matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Thirteen (13) paid holidays per year. For more details on employee benefits, please visi t https://hr.lacounty.gov/benefits/ . DEFINITION Maintains, repairs, tests, configures, and installs fixed, mobile, and portable radio communications and related equipment. CLASSIFICATION STANDARDS Positions allocable to this journey-level class typically report to an Electronics Communications Technician Supervisor. These positions require incumbents to exercise knowledge of the protocols, procedures, techniques, and equipment used to maintain, repair, test, configure, and install fixed, mobile, and portable radio communications and related equipment. Individual positions may have specialized assignments within functional areas such as fixed and mobile two-way public safety radio; microwave transmission; command and control; and helicopter and light aircraft communications. Incumbents frequently lift tools, supplies, and equipment weighing 10 - 25 pounds, and occasionally over 25 pounds. Equipment installation, repair and replacement duties require incumbents to regularly use 6-foot and taller ladders, and perform tasks that require bending, stooping, squatting, twisting, and reaching. Physical dexterity, color perception, and visual acuity are required for working with color-coded wires and cables. Essential Job Functions Maintains specialized aviation electronic equipment by inspecting, testing, repairing, configuring, and replacing equipment in order to ensure: a) the equipment is in compliance with the manufacturer’s specifications and b) aircrews can perform their mission. Assists quality assurance inspectors when Federal Aviation Administration (FAA) certification is requiredby recommending procedures and inspecting/testing equipment in order to maintain compliance with Federal Aviation Regulations (FARs). Performs in-flight troubleshooting by flying with flight crews, observing equipment operations, determining solutions, recommending equipment, etc. in order to ensure equipment is in compliance with the manufacturer’s specifications. Adapts commercial equipment for specialized uses by creating interfacing solutions in order to meet flight crew mission requirements. Orders specialized aviation electronics equipment parts and supplies as neededby identifying needs and informing purchasers in order to ensure parts and supplies are available. Keeps airframe times, materials, and service records by using a computer, entering information, reviewing/analyzing information, etc. in order to maintain airworthiness. Participates in the set-up and operation of tactical air-to-ground communications systems by installing, testing, maintaining radio and antenna systems in order to ensure critical radio communications capabilities. Requirements SELECTION REQUIREMENTS Specialty Requirements: Four years of experience in the installation, maintenance, and repair of aircraft radio communications transmitting and receiving equipment, one year of which must have been at the journey level. * VISION: Vision and color perception must be adequate to effectively and safely perform essential job-related functions. LICENSE(S) A valid General Radiotelephone Operator License issued by the Federal Communications Commission (FCC). ** A valid California Class C Driver License ** * is required to perform job-related essential functions. All applicants must possess a valid California Class C Driver License at the time of appointment. Out-of-state applicants must have a valid license from the state in which they reside at the time of filing. Out-of-state applicants will be required to obtain a California Class C Driver License prior to appointment. ***Successful applicants for this position will be required to obtain a copy of his / her driving record from the California State Department of Motor Vehicles before being appointed. A copy of your driving record must be presented at the time of your appointment. License must not be suspended, restricted, or revoked. AN APPLICANT WHOSE DRIVING RECORD SHOWS THREE (3) OR MORE MOVING VIOLATIONS WITHIN THE LAST YEAR WILL NOT BE APPOINTED. PHYSICAL CLASS Physical Class III - Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION *Journey-level experience applies to a person who has completed an apprenticeship program or is an experienced worker, not a trainee, and is fully qualified and able to perform a specific trade without supervision. ** In order to qualify, applicants MUST submit a copy of their valid General Radiotelephone Operator License issued by the Federal Communications Commission (FCC) at the time of filing, or within seven (7) calendar days from the date of filing your online application. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and the exam number. Failure to provide the required documentation will result in application rejection. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information EXAMINATION CONTENT This examination will consist of a structured interview assessing applied experience and training; technical knowledge; troubleshooting; active learning; attention to detail; interpersonal relations; customer contact; technical translation; safety; and oral communications weighted 100%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applicants will be processed on an as-received basis and promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department (Department) has a "zero tolerance" policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies in the Los Angeles County Sheriff's Department, Special Operations Division, Aero Bureau. AVAILABLE SHIFT Any Shift APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS, WEEKENDS, AND HOLIDAYS. APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY - APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION. All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS and you have completely filled out your application. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Your application and supplemental questionnaire must be submitted electronically before 5:00 p.m., PT, on the last day of filing. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL All notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add emiranda@lasd.org as well as noreply@governmentjobs.com , and info@governmentjobs.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email the documents to sheriffexamsunit@lasd.org at the time of filing, or within seven (7) calendar days from the date of application filing . Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal Law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone : ( 213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email : sheriffexamsunit@lasd.org For more information on Employment Information, click on the link below. http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf For detailed information, please click here Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Position/Program Information FIRST DAY OF FILING FEBRUARY 26, 2024 at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICAL APPLICATION FILING PERIOD, NO EXCEPTIONS. EXAM NUMBER J6541S TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY REASONS TO JOIN OUR TEAM: Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefits Plans- The County provides each employee with a monthly "benefit allowance" they can use to pay for benefits, allowing employees to choose among a variety of pre-tax and after-tax benefits that include Medical and Dental coverage, Group life insurance, Accidental Death and Dismemberment Insurance, Health care spending accounts, Long-term disability health insurance, Subsidized Dependent Care Spending Accounts. Robust Retirement Packages- Contributory-defined benefit plan; optional tax-deferred income plans that may include a county matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Thirteen (13) paid holidays per year. For more details on employee benefits, please visi t https://hr.lacounty.gov/benefits/ . DEFINITION Maintains, repairs, tests, configures, and installs fixed, mobile, and portable radio communications and related equipment. CLASSIFICATION STANDARDS Positions allocable to this journey-level class typically report to an Electronics Communications Technician Supervisor. These positions require incumbents to exercise knowledge of the protocols, procedures, techniques, and equipment used to maintain, repair, test, configure, and install fixed, mobile, and portable radio communications and related equipment. Individual positions may have specialized assignments within functional areas such as fixed and mobile two-way public safety radio; microwave transmission; command and control; and helicopter and light aircraft communications. Incumbents frequently lift tools, supplies, and equipment weighing 10 - 25 pounds, and occasionally over 25 pounds. Equipment installation, repair and replacement duties require incumbents to regularly use 6-foot and taller ladders, and perform tasks that require bending, stooping, squatting, twisting, and reaching. Physical dexterity, color perception, and visual acuity are required for working with color-coded wires and cables. Essential Job Functions Maintains specialized aviation electronic equipment by inspecting, testing, repairing, configuring, and replacing equipment in order to ensure: a) the equipment is in compliance with the manufacturer’s specifications and b) aircrews can perform their mission. Assists quality assurance inspectors when Federal Aviation Administration (FAA) certification is requiredby recommending procedures and inspecting/testing equipment in order to maintain compliance with Federal Aviation Regulations (FARs). Performs in-flight troubleshooting by flying with flight crews, observing equipment operations, determining solutions, recommending equipment, etc. in order to ensure equipment is in compliance with the manufacturer’s specifications. Adapts commercial equipment for specialized uses by creating interfacing solutions in order to meet flight crew mission requirements. Orders specialized aviation electronics equipment parts and supplies as neededby identifying needs and informing purchasers in order to ensure parts and supplies are available. Keeps airframe times, materials, and service records by using a computer, entering information, reviewing/analyzing information, etc. in order to maintain airworthiness. Participates in the set-up and operation of tactical air-to-ground communications systems by installing, testing, maintaining radio and antenna systems in order to ensure critical radio communications capabilities. Requirements SELECTION REQUIREMENTS Specialty Requirements: Four years of experience in the installation, maintenance, and repair of aircraft radio communications transmitting and receiving equipment, one year of which must have been at the journey level. * VISION: Vision and color perception must be adequate to effectively and safely perform essential job-related functions. LICENSE(S) A valid General Radiotelephone Operator License issued by the Federal Communications Commission (FCC). ** A valid California Class C Driver License ** * is required to perform job-related essential functions. All applicants must possess a valid California Class C Driver License at the time of appointment. Out-of-state applicants must have a valid license from the state in which they reside at the time of filing. Out-of-state applicants will be required to obtain a California Class C Driver License prior to appointment. ***Successful applicants for this position will be required to obtain a copy of his / her driving record from the California State Department of Motor Vehicles before being appointed. A copy of your driving record must be presented at the time of your appointment. License must not be suspended, restricted, or revoked. AN APPLICANT WHOSE DRIVING RECORD SHOWS THREE (3) OR MORE MOVING VIOLATIONS WITHIN THE LAST YEAR WILL NOT BE APPOINTED. PHYSICAL CLASS Physical Class III - Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION *Journey-level experience applies to a person who has completed an apprenticeship program or is an experienced worker, not a trainee, and is fully qualified and able to perform a specific trade without supervision. ** In order to qualify, applicants MUST submit a copy of their valid General Radiotelephone Operator License issued by the Federal Communications Commission (FCC) at the time of filing, or within seven (7) calendar days from the date of filing your online application. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and the exam number. Failure to provide the required documentation will result in application rejection. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information EXAMINATION CONTENT This examination will consist of a structured interview assessing applied experience and training; technical knowledge; troubleshooting; active learning; attention to detail; interpersonal relations; customer contact; technical translation; safety; and oral communications weighted 100%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applicants will be processed on an as-received basis and promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department (Department) has a "zero tolerance" policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies in the Los Angeles County Sheriff's Department, Special Operations Division, Aero Bureau. AVAILABLE SHIFT Any Shift APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS, WEEKENDS, AND HOLIDAYS. APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY - APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION. All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS and you have completely filled out your application. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Your application and supplemental questionnaire must be submitted electronically before 5:00 p.m., PT, on the last day of filing. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL All notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add emiranda@lasd.org as well as noreply@governmentjobs.com , and info@governmentjobs.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email the documents to sheriffexamsunit@lasd.org at the time of filing, or within seven (7) calendar days from the date of application filing . Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal Law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone : ( 213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email : sheriffexamsunit@lasd.org For more information on Employment Information, click on the link below. http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf For detailed information, please click here Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRST DAY OF FILING July 3, 2024 at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. EXAM NUMBER J6541R TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY REBULLETIN INFORMATION: THIS ANNOUNCEMENT IS BEING REPOSTED TO UPDATE THE MINIMUM REQUIREMENTS AND SUPPLEMENTAL QUESTIONNAIRE. DEFINITION Maintains, repairs, tests, configures, and installs fixed, mobile, and portable radio communications and related equipment. CLASSIFICATION STANDARDS Positions allocable to this journey-level class typically report to an Electronics Communications Technician Supervisor. These positions require incumbents to exercise knowledge of the protocols, procedures, techniques, and equipment used to maintain, repair, test, configure, and install fixed, mobile, and portable radio communications and related equipment. Individual positions may have specialized assignments within functional areas such as fixed and mobile two-way public safety radio; microwave transmission; command and control; and helicopter and light aircraft communications. Incumbents frequently lift tools, supplies, and equipment weighing 10 - 25 pounds, and occasionally over 25 pounds. Equipment installation, repair and replacement duties require incumbents to regularly use 6-foot and taller ladders, and perform tasks that require bending, stooping, squatting, twisting, and reaching. Physical dexterity, color perception, and visual acuity are required for working with color-coded wires and cables. Essential Job Functions Maintains, repairs, tests, configures, and installs fixed, mobile, and portable radio communications equipment such as mobile and hand-carried radio transmitters and receivers; base and remote station transmitters, receivers, and repeaters; and related equipment. Maintains, repairs, tests, configures, and installs telecommunications network circuits, land line interfaces, and communications equipment such as dispatch consoles, modems, channel banks, multiplexers, and repeaters. Maintains, repairs, tests, configures, and installs mobile data computer system equipment and related devices. Maintains, repairs, and tests mobile electronic equipment such as sirens, public address systems, and video cameras and displays; global positioning and radio-tracking vehicle location devices; light bars and visual emergency indicators; and associated controls. Maintains, repairs, tests, configures and installs specialized aviation and airborne electronic equipment, assisting others where Federal Aviation Administration (FAA) certification is required, and perform in-flight equipment testing and troubleshooting, as required. Adapts commercial equipment for specialized uses. Participates in the set-up and operation of temporary emergency communications systems. Tests, troubleshoots, and repairs equipment interconnection wiring and cabling. Installs and removes cables and cabling infrastructure such as wire management systems, patch panels and jacks according to industry and County standards. Maintains, repairs, tests, configures, and installs miscellaneous electronic equipment such as telemetering devices, encoders, converters, closed-circuit television (CCTV) systems, and associated equipment, as required. Demonstrates and explains the correct operation of equipment. Requisitions and orders parts and supplies as needed. Keeps time, material, and service records. Drives automotive equipment to and from work sites. Requirements MINIMUM REQUIREMENTS Four years of experience in the installation, maintenance, and repair of radio communications transmitting and receiving equipment, one year of which must have been at the journey level.* VISION: Vision and color perception must be adequate to effectively and safely perform essential job-related functions. LICENSE(S) A valid General Radiotelephone Operator License issued by the Federal Communications Commission (FCC).** A valid California Class C Driver License is required to perform job-related essential functions. Candidates offered these positions would be required to show proof of a California Class C Driver License prior to appointment. Out-of-state applicants must have a valid license from the state in which they reside at the time of filing. Out-of-state applicants will be required to obtain a California Class C Driver License prior to appointment. LICENSE INFORMATION: Successful applicants for this position will be required to obtain a copy of his / her driving record from the California State Department of Motor Vehicles before being appointed. A copy of your driving record must be presented at the time of your appointment. License must not be suspended, restricted, or revoked. AN APPLICANT WHOSE DRIVING RECORD SHOWS THREE (3) OR MORE MOVING VIOLATIONS WITHIN THE LAST YEAR WILL NOT BE APPOINTED. PHYSICAL CLASS Physical Class III - Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION *Journey-level experience applies to a person who has completed an apprenticeship program or is an experienced worker, not a trainee, and is fully qualified and able to perform a specific trade without supervision. **In order to qualify, applicants must submit a copy of their valid General Radiotelephone Operator License at the time of filing, or within seven (7) calendar days from the date of filing your online application. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and the exam number. Failure to provide the required documentation will result in application rejection. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information EXAMINATION CONTENT This examination will consist of two (2) parts: PART I A written test covering knowledge of Electronics Communications weighted 50%. A HAND HELD BATTERY/SOLAR OPERATED NON-TAPE PRODUCING CALCULATOR WILL BE PROVIDED AT THE WRITTEN EXAMINATION. USE OF MEMORY-STORAGE, SCIENTIFIC, STATISTICAL, OR FINANCIAL CALCULATORS, CELL PHONES, PERSONAL DIGITAL ASSISTANTS (PDA'S ) AND ELECTRONIC DEVICES IS PROHIBITED. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. ONLY CANDIDATES WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL PROCEED TO PART II. PART II An interview covering training, experience, and general ability to perform the duties of the position weighted 50%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. TRANSFER OF TEST COMPONENTS Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. VETERAN'S CREDIT If you served in the military and were honorably discharged, you may qualify for Veteran's Credit. To receive this credit, please include a copy of your DD214 Form issued by the branch of service with your application for review. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months from the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department (Department) has a "zero tolerance" policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies in the Los Angeles County Sheriff's Department, Technology & Support Division, Communications and Fleet Management Bureau. AVAILABLE SHIFT Any Shift APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS, WEEKENDS, AND HOLIDAYS. APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY - APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION. All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS and you have completely filled out your application. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Your application and supplemental questionnaire must be submitted electronically before 5:00 p.m., PT, on the last day of filing. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing V ERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL All notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add vltinana@lasd.org as well as noreply@governmentjobs.com , and info@governmentjobs.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email the documents to sheriffexamsunit@lasd.org at the time of filing or within seven (7) calendar days from the date of application filing. Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal Law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone: (213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email: sheriffexamsunit@lasd.org For more information on Employment Information, click on the link below. http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf For detailed information, please click here
Aug 22, 2024
Full Time
Position/Program Information FIRST DAY OF FILING July 3, 2024 at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. EXAM NUMBER J6541R TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY REBULLETIN INFORMATION: THIS ANNOUNCEMENT IS BEING REPOSTED TO UPDATE THE MINIMUM REQUIREMENTS AND SUPPLEMENTAL QUESTIONNAIRE. DEFINITION Maintains, repairs, tests, configures, and installs fixed, mobile, and portable radio communications and related equipment. CLASSIFICATION STANDARDS Positions allocable to this journey-level class typically report to an Electronics Communications Technician Supervisor. These positions require incumbents to exercise knowledge of the protocols, procedures, techniques, and equipment used to maintain, repair, test, configure, and install fixed, mobile, and portable radio communications and related equipment. Individual positions may have specialized assignments within functional areas such as fixed and mobile two-way public safety radio; microwave transmission; command and control; and helicopter and light aircraft communications. Incumbents frequently lift tools, supplies, and equipment weighing 10 - 25 pounds, and occasionally over 25 pounds. Equipment installation, repair and replacement duties require incumbents to regularly use 6-foot and taller ladders, and perform tasks that require bending, stooping, squatting, twisting, and reaching. Physical dexterity, color perception, and visual acuity are required for working with color-coded wires and cables. Essential Job Functions Maintains, repairs, tests, configures, and installs fixed, mobile, and portable radio communications equipment such as mobile and hand-carried radio transmitters and receivers; base and remote station transmitters, receivers, and repeaters; and related equipment. Maintains, repairs, tests, configures, and installs telecommunications network circuits, land line interfaces, and communications equipment such as dispatch consoles, modems, channel banks, multiplexers, and repeaters. Maintains, repairs, tests, configures, and installs mobile data computer system equipment and related devices. Maintains, repairs, and tests mobile electronic equipment such as sirens, public address systems, and video cameras and displays; global positioning and radio-tracking vehicle location devices; light bars and visual emergency indicators; and associated controls. Maintains, repairs, tests, configures and installs specialized aviation and airborne electronic equipment, assisting others where Federal Aviation Administration (FAA) certification is required, and perform in-flight equipment testing and troubleshooting, as required. Adapts commercial equipment for specialized uses. Participates in the set-up and operation of temporary emergency communications systems. Tests, troubleshoots, and repairs equipment interconnection wiring and cabling. Installs and removes cables and cabling infrastructure such as wire management systems, patch panels and jacks according to industry and County standards. Maintains, repairs, tests, configures, and installs miscellaneous electronic equipment such as telemetering devices, encoders, converters, closed-circuit television (CCTV) systems, and associated equipment, as required. Demonstrates and explains the correct operation of equipment. Requisitions and orders parts and supplies as needed. Keeps time, material, and service records. Drives automotive equipment to and from work sites. Requirements MINIMUM REQUIREMENTS Four years of experience in the installation, maintenance, and repair of radio communications transmitting and receiving equipment, one year of which must have been at the journey level.* VISION: Vision and color perception must be adequate to effectively and safely perform essential job-related functions. LICENSE(S) A valid General Radiotelephone Operator License issued by the Federal Communications Commission (FCC).** A valid California Class C Driver License is required to perform job-related essential functions. Candidates offered these positions would be required to show proof of a California Class C Driver License prior to appointment. Out-of-state applicants must have a valid license from the state in which they reside at the time of filing. Out-of-state applicants will be required to obtain a California Class C Driver License prior to appointment. LICENSE INFORMATION: Successful applicants for this position will be required to obtain a copy of his / her driving record from the California State Department of Motor Vehicles before being appointed. A copy of your driving record must be presented at the time of your appointment. License must not be suspended, restricted, or revoked. AN APPLICANT WHOSE DRIVING RECORD SHOWS THREE (3) OR MORE MOVING VIOLATIONS WITHIN THE LAST YEAR WILL NOT BE APPOINTED. PHYSICAL CLASS Physical Class III - Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION *Journey-level experience applies to a person who has completed an apprenticeship program or is an experienced worker, not a trainee, and is fully qualified and able to perform a specific trade without supervision. **In order to qualify, applicants must submit a copy of their valid General Radiotelephone Operator License at the time of filing, or within seven (7) calendar days from the date of filing your online application. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and the exam number. Failure to provide the required documentation will result in application rejection. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information EXAMINATION CONTENT This examination will consist of two (2) parts: PART I A written test covering knowledge of Electronics Communications weighted 50%. A HAND HELD BATTERY/SOLAR OPERATED NON-TAPE PRODUCING CALCULATOR WILL BE PROVIDED AT THE WRITTEN EXAMINATION. USE OF MEMORY-STORAGE, SCIENTIFIC, STATISTICAL, OR FINANCIAL CALCULATORS, CELL PHONES, PERSONAL DIGITAL ASSISTANTS (PDA'S ) AND ELECTRONIC DEVICES IS PROHIBITED. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. ONLY CANDIDATES WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL PROCEED TO PART II. PART II An interview covering training, experience, and general ability to perform the duties of the position weighted 50%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. TRANSFER OF TEST COMPONENTS Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. VETERAN'S CREDIT If you served in the military and were honorably discharged, you may qualify for Veteran's Credit. To receive this credit, please include a copy of your DD214 Form issued by the branch of service with your application for review. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months from the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department (Department) has a "zero tolerance" policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies in the Los Angeles County Sheriff's Department, Technology & Support Division, Communications and Fleet Management Bureau. AVAILABLE SHIFT Any Shift APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS, WEEKENDS, AND HOLIDAYS. APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY - APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION. All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS and you have completely filled out your application. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Your application and supplemental questionnaire must be submitted electronically before 5:00 p.m., PT, on the last day of filing. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing V ERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL All notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add vltinana@lasd.org as well as noreply@governmentjobs.com , and info@governmentjobs.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email the documents to sheriffexamsunit@lasd.org at the time of filing or within seven (7) calendar days from the date of application filing. Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal Law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone: (213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email: sheriffexamsunit@lasd.org For more information on Employment Information, click on the link below. http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf For detailed information, please click here
City of Fort Lauderdale, FL
Fort Lauderdale, Florida, United States
POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. Under general administrative direction, directs functional operation of mission-critical communications systems; addresses technical issues as related to mission-critical radio communication infrastructure i.e., radio system, fire alerting, microwave network, etc.; directs planning and coordination of systems maintenance and repair with vendors and end-users; creates codeplugs, programs, and upgrades subscriber two-way radios, repeaters, etc. Activates and mobilizes emergency backup systems and communications trailer, and provides technical support and responses to public safety departments during emergencies. NOTE : The duties of this position will include all of those duties set forth in the official job description. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is in Management Category III for benefits purposes, which includes Six (6) additional Management Vacation Days and a Vehicle Allowance of $250/month. This job classification will be governed by the Personnel Rules, as it is not represented by a collective bargaining unit. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Provides technical guidance to developers with regards to ensuring two-way communications compliance within structures Maintains technical and support aspects for all mission-critical and ancillary systems including but not limited to; radio systems, microwave network, fire alerting system and coordinates contractor maintenance activities Troubleshoots and performs first echelon level service on subscriber radios and components Assists in long range planning of telecommunications and electronic systems requirements Prepares technical specifications for proposals Develops radio templates and codeplugs utilizing Customer Programming Software (CPS) Maintains the radio fleet radio management servers Oversees and assists in maintaining all radio system software records such as; programming templates, radio programs, identification numbers, assignments, aliases, talk group assignments, talk group registers, inventory, records and cross reference lists Programs backbone system equipment including system controller and interface management system for a trunked radio and conventional repeater communication systems Coordinates with system users on activities involving repair, maintenance and regional public safety activities Assists and supports departments in implementing the City’s Telecommunication Ordinance overseeing the applications for use of the City’s right-of-way, establishing an equitable cost, and negotiating preferable routes Assists and supports departments in reviewing new development projects within the City which may interfere with the City’s radio system and assists in negotiating leases for towers located on City’s right-of-way Monitors radio and alerting systems and initiates immediate corrective action Reviews new development programs submitted to the City for approval to determine which may reduce radio system coverage to below acceptable levels; conducts fade margin studies to determine the effect of any system impacts Provides system usage reports Keeps schedule of routine preventive maintenance on various equipment and tower sites Serves as liaison with the Federal Communications Commission (FCC) for licenses and enforcement actions; maintains all required FCC license records; prepares and submits all required FCC reports; assures proper posting of FCC licenses Serves as liaison with Local and Federal Law Enforcement agencies to process interoperability agreements and facilitates programming of their radios onto City radio systems Monitors the County’s Change Management Request Process (CMR) for communications and dispatching issues Provides after hours support to public safety departments during emergencies Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's Degree in Telecommunications, Electronics, Engineering, or a related field. Three (3) or more years of experience in a radio communications infrastructure environment along with experience utilizing radio programming software. Additional qualifying experience in a job related field, may substitute on a year-for-year basis for the required education. Department of Homeland Security (DHS) Communications Unit Technician (COMT) or Communication Unit Leader (COML) preferred. Possess or be able to obtain a valid State of Florida driver’s license within 30 days of hire. This position will require on call, holiday, night and/or weekend work. Special Requirements: An in-depth pre-employment background check will be conducted as part of the selection process as this position is deemed security-sensitive. Essential Employees may be required to work during a declared emergency. The employee’s Department Head will determine who will be required to work. WORKING ENVIRONMENT: Work Environment Frequency Working in Designated Environment Office or similar indoor environment Frequently or Often Outdoor environment Frequently or Often Street environment (near moving traffic) Seldom or Never Construction site Sometimes Confined Space Seldom or Never In the community (homes, businesses, etc.) Frequently or Often Warehouse environment Sometimes Shop environment Frequently or Often PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves heavy physical demands, such as exerting up to 100 lbs. of force occasionally (with assistance), and/or up to 50 lbs. of force frequently, and/or up to 20 lbs. of force constantly to move objects. Ability to lift, carry, climb, bend, stoop, kneel, crouch, crawl, reach, walk, push, pull, grasp, stand and access heights or areas where limited space is available. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ). The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment informationincluding our benefits package and click here for additional managementbenefits. Closing Date/Time: 9/17/2024 11:59 PM Eastern
Aug 29, 2024
Full Time
POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. Under general administrative direction, directs functional operation of mission-critical communications systems; addresses technical issues as related to mission-critical radio communication infrastructure i.e., radio system, fire alerting, microwave network, etc.; directs planning and coordination of systems maintenance and repair with vendors and end-users; creates codeplugs, programs, and upgrades subscriber two-way radios, repeaters, etc. Activates and mobilizes emergency backup systems and communications trailer, and provides technical support and responses to public safety departments during emergencies. NOTE : The duties of this position will include all of those duties set forth in the official job description. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is in Management Category III for benefits purposes, which includes Six (6) additional Management Vacation Days and a Vehicle Allowance of $250/month. This job classification will be governed by the Personnel Rules, as it is not represented by a collective bargaining unit. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Provides technical guidance to developers with regards to ensuring two-way communications compliance within structures Maintains technical and support aspects for all mission-critical and ancillary systems including but not limited to; radio systems, microwave network, fire alerting system and coordinates contractor maintenance activities Troubleshoots and performs first echelon level service on subscriber radios and components Assists in long range planning of telecommunications and electronic systems requirements Prepares technical specifications for proposals Develops radio templates and codeplugs utilizing Customer Programming Software (CPS) Maintains the radio fleet radio management servers Oversees and assists in maintaining all radio system software records such as; programming templates, radio programs, identification numbers, assignments, aliases, talk group assignments, talk group registers, inventory, records and cross reference lists Programs backbone system equipment including system controller and interface management system for a trunked radio and conventional repeater communication systems Coordinates with system users on activities involving repair, maintenance and regional public safety activities Assists and supports departments in implementing the City’s Telecommunication Ordinance overseeing the applications for use of the City’s right-of-way, establishing an equitable cost, and negotiating preferable routes Assists and supports departments in reviewing new development projects within the City which may interfere with the City’s radio system and assists in negotiating leases for towers located on City’s right-of-way Monitors radio and alerting systems and initiates immediate corrective action Reviews new development programs submitted to the City for approval to determine which may reduce radio system coverage to below acceptable levels; conducts fade margin studies to determine the effect of any system impacts Provides system usage reports Keeps schedule of routine preventive maintenance on various equipment and tower sites Serves as liaison with the Federal Communications Commission (FCC) for licenses and enforcement actions; maintains all required FCC license records; prepares and submits all required FCC reports; assures proper posting of FCC licenses Serves as liaison with Local and Federal Law Enforcement agencies to process interoperability agreements and facilitates programming of their radios onto City radio systems Monitors the County’s Change Management Request Process (CMR) for communications and dispatching issues Provides after hours support to public safety departments during emergencies Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's Degree in Telecommunications, Electronics, Engineering, or a related field. Three (3) or more years of experience in a radio communications infrastructure environment along with experience utilizing radio programming software. Additional qualifying experience in a job related field, may substitute on a year-for-year basis for the required education. Department of Homeland Security (DHS) Communications Unit Technician (COMT) or Communication Unit Leader (COML) preferred. Possess or be able to obtain a valid State of Florida driver’s license within 30 days of hire. This position will require on call, holiday, night and/or weekend work. Special Requirements: An in-depth pre-employment background check will be conducted as part of the selection process as this position is deemed security-sensitive. Essential Employees may be required to work during a declared emergency. The employee’s Department Head will determine who will be required to work. WORKING ENVIRONMENT: Work Environment Frequency Working in Designated Environment Office or similar indoor environment Frequently or Often Outdoor environment Frequently or Often Street environment (near moving traffic) Seldom or Never Construction site Sometimes Confined Space Seldom or Never In the community (homes, businesses, etc.) Frequently or Often Warehouse environment Sometimes Shop environment Frequently or Often PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves heavy physical demands, such as exerting up to 100 lbs. of force occasionally (with assistance), and/or up to 50 lbs. of force frequently, and/or up to 20 lbs. of force constantly to move objects. Ability to lift, carry, climb, bend, stoop, kneel, crouch, crawl, reach, walk, push, pull, grasp, stand and access heights or areas where limited space is available. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ). The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment informationincluding our benefits package and click here for additional managementbenefits. Closing Date/Time: 9/17/2024 11:59 PM Eastern
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Admissions & Outreach Communications Coordinator Classification Title: Public Affairs/Communications Specialist II Posting Details Priority Application Date (Posting will remain open until filled): Tuesday, June 25, 2024 @ 11:55pm PDT Note to Applicants: This position has been reposted and is under active recruitment as of Tuesday, June 11th. Prior applicants need not re-apply. Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under general supervision, the Admissions & Outreach Communications Coordinator (Coordinator) serves as the lead contact for Hobsons (Admissions Communication Data Management System) and inputs all data and communication requests. The Coordinator is responsible for the application development, implementation, testing, reporting, and support for all communication modules within Hobsons. This position is also responsible for collaborating with other departments to create communication plans for prospective students, applied/admitted students, and Admission and Outreach events. They will be responsible for sending out messages to students, incoming students, and the community regarding admission events and deadlines. FLSA : Exempt (not eligible for overtime) Anticipated Hiring Range : Anticipated hiring range is $3,949 per month CSU Classification Salary Range : $3,949 per month - $7,143 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular/Probationary Time Base : Full-Time Work Hours : Monday - Friday 8am - 5pm. Work hours may vary depending on department need. Department Information Admission and Outreach sponsors and coordinates numerous recruitment activities and offers prospective and current students individual and group admission counseling and accurate, efficient document processing. For more information visit: https://www.csus.edu/apply/admissions/index.html Minimum Qualifications Entry to the first level within this classification requires knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Required Qualifications Excellent oral and written communication skills. Knowledge of methods, procedures, practices, and activities of the data management area. Advanced level knowledge to work independently on technology and software applications such as word processing, spreadsheets, database management, and communication tools. Ability to interpret and apply department policies and procedures. Ability to rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus. Advanced level knowledge of English grammar, business writing, punctuation, and spelling. Ability to use initiative and resourcefulness in planning work assignments. Strong ability to reason logically, ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data. Ability to interact and communicate effectively with a variety of internal partners from university management, faculty, and staff. Ability to compose and appropriately format statistical data reports. Ability to perform accurately in a detail-oriented environment. Must plan and execute multiple work priorities, organize, and plan work and projects. Ability to modify communication plans quickly and accurately in response to changing directives and enrollment environment. Exceptional interpersonal skills, to deal tactfully and effectively with faculty and staff working under stress and pressure of short deadlines and multiple projects. Condition of Employment Ability to pass a background check Preferred Qualifications Computing experience which includes demonstrated knowledge of relevant hardware, software, maintenance, and user support; skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Knowledge of campus and admissions specific software systems and applications such as CMS, Data Warehouse, Student Center, My SacState, and CSU Mentor. Knowledge of CSU and Sacramento State admission requirements, processes, and timelines. Familiarity with Sacramento State academic and student programs and offerings. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may lead to disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Jun 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title: Admissions & Outreach Communications Coordinator Classification Title: Public Affairs/Communications Specialist II Posting Details Priority Application Date (Posting will remain open until filled): Tuesday, June 25, 2024 @ 11:55pm PDT Note to Applicants: This position has been reposted and is under active recruitment as of Tuesday, June 11th. Prior applicants need not re-apply. Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under general supervision, the Admissions & Outreach Communications Coordinator (Coordinator) serves as the lead contact for Hobsons (Admissions Communication Data Management System) and inputs all data and communication requests. The Coordinator is responsible for the application development, implementation, testing, reporting, and support for all communication modules within Hobsons. This position is also responsible for collaborating with other departments to create communication plans for prospective students, applied/admitted students, and Admission and Outreach events. They will be responsible for sending out messages to students, incoming students, and the community regarding admission events and deadlines. FLSA : Exempt (not eligible for overtime) Anticipated Hiring Range : Anticipated hiring range is $3,949 per month CSU Classification Salary Range : $3,949 per month - $7,143 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular/Probationary Time Base : Full-Time Work Hours : Monday - Friday 8am - 5pm. Work hours may vary depending on department need. Department Information Admission and Outreach sponsors and coordinates numerous recruitment activities and offers prospective and current students individual and group admission counseling and accurate, efficient document processing. For more information visit: https://www.csus.edu/apply/admissions/index.html Minimum Qualifications Entry to the first level within this classification requires knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Required Qualifications Excellent oral and written communication skills. Knowledge of methods, procedures, practices, and activities of the data management area. Advanced level knowledge to work independently on technology and software applications such as word processing, spreadsheets, database management, and communication tools. Ability to interpret and apply department policies and procedures. Ability to rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus. Advanced level knowledge of English grammar, business writing, punctuation, and spelling. Ability to use initiative and resourcefulness in planning work assignments. Strong ability to reason logically, ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data. Ability to interact and communicate effectively with a variety of internal partners from university management, faculty, and staff. Ability to compose and appropriately format statistical data reports. Ability to perform accurately in a detail-oriented environment. Must plan and execute multiple work priorities, organize, and plan work and projects. Ability to modify communication plans quickly and accurately in response to changing directives and enrollment environment. Exceptional interpersonal skills, to deal tactfully and effectively with faculty and staff working under stress and pressure of short deadlines and multiple projects. Condition of Employment Ability to pass a background check Preferred Qualifications Computing experience which includes demonstrated knowledge of relevant hardware, software, maintenance, and user support; skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Knowledge of campus and admissions specific software systems and applications such as CMS, Data Warehouse, Student Center, My SacState, and CSU Mentor. Knowledge of CSU and Sacramento State admission requirements, processes, and timelines. Familiarity with Sacramento State academic and student programs and offerings. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may lead to disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Jun 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMMUNICATIONS TECHNICIAN II (Technical Services Unit) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff-Coroner/Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including Administration/Operations, Special Projects, Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities. The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations. THE OPPORTUNITY This is a journey level class in the Communications Technician series that is located at Sheriff's Technical Services Unit (Radio Communications). Incumbents in this class install, maintain and repair complex electronic equipment, and work with minimal supervision. GENERAL DUTIES Troubleshooting and repair of electronics; perform preventative maintenance on radio communications equipment, program radios and design radio channel layout (template); install electronics in public safety vehicles, motorcycles, marine vessels, and buildings; service calls, customer service, ambulance certifications, configure, maintain, and provide media for video recording systems (in-car video, body warn cameras); self-development training; miscellaneous related tasks. DESIRABLE QUALIFICATIONS Ideal candidate will possess two (2) years of experience of troubleshooting, maintaining and repairing electronic equipment; ability to install, maintain, repair, modify a variety of communications and electronic equipment and systems. Additionally, possess the ability to read and interpret instructions in technical manuals including circuitries, schematics, and symbols, and blueprints; completion of certificates or education credits form training courses in electronic theory and practice including Ohms Law, knowledge of AC and DC theory and electronic systems, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology; experience using hand and power tools. MINIMUM QUALIFICATIONS Thorough Knowledge of: Principles, techniques, methods, test equipment and tools used in installation, maintenance, repair, modification and fabrication communications and other related electronic equipment and systems General Knowledge of: Principles of electronic system design and operation Ability to: Install, maintain, troubleshoot, repair, modify a variety of communications and electronic equipment and Systems Read and interpret instructions in technical manuals including circuitries, schematics and symbols; read blueprints Use the proper test equipment related to electronics maintenance and repair Establish and maintain effective working relationships with other County and city staff, electronic contractors, vendors and members of the general public Record technical information on time sheets, logs, invoices, etc. Education and Experience Completion of a training course in electronic theory and practice including Ohms Law, AC and DC theory, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology. And Two (2) years of experience in the maintenance and repair of electronic communication equipment that developed the knowledge and abilities listed above. License/Certification Possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to learn more about the Minimum Qualificationsas well as the physical, mental requirements and the environmental, working conditions. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, concise, descriptive and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION COMMUNICATIONS TECHNICIAN II (Technical Services Unit) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff-Coroner/Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including Administration/Operations, Special Projects, Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities. The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations. THE OPPORTUNITY This is a journey level class in the Communications Technician series that is located at Sheriff's Technical Services Unit (Radio Communications). Incumbents in this class install, maintain and repair complex electronic equipment, and work with minimal supervision. GENERAL DUTIES Troubleshooting and repair of electronics; perform preventative maintenance on radio communications equipment, program radios and design radio channel layout (template); install electronics in public safety vehicles, motorcycles, marine vessels, and buildings; service calls, customer service, ambulance certifications, configure, maintain, and provide media for video recording systems (in-car video, body warn cameras); self-development training; miscellaneous related tasks. DESIRABLE QUALIFICATIONS Ideal candidate will possess two (2) years of experience of troubleshooting, maintaining and repairing electronic equipment; ability to install, maintain, repair, modify a variety of communications and electronic equipment and systems. Additionally, possess the ability to read and interpret instructions in technical manuals including circuitries, schematics, and symbols, and blueprints; completion of certificates or education credits form training courses in electronic theory and practice including Ohms Law, knowledge of AC and DC theory and electronic systems, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology; experience using hand and power tools. MINIMUM QUALIFICATIONS Thorough Knowledge of: Principles, techniques, methods, test equipment and tools used in installation, maintenance, repair, modification and fabrication communications and other related electronic equipment and systems General Knowledge of: Principles of electronic system design and operation Ability to: Install, maintain, troubleshoot, repair, modify a variety of communications and electronic equipment and Systems Read and interpret instructions in technical manuals including circuitries, schematics and symbols; read blueprints Use the proper test equipment related to electronics maintenance and repair Establish and maintain effective working relationships with other County and city staff, electronic contractors, vendors and members of the general public Record technical information on time sheets, logs, invoices, etc. Education and Experience Completion of a training course in electronic theory and practice including Ohms Law, AC and DC theory, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology. And Two (2) years of experience in the maintenance and repair of electronic communication equipment that developed the knowledge and abilities listed above. License/Certification Possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to learn more about the Minimum Qualificationsas well as the physical, mental requirements and the environmental, working conditions. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, concise, descriptive and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : SSP IV Anticipated Hiring Amount: $6,019 - $6,213 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The Office of Student Success provides leadership for multiple units focused on meeting the needs of Cal Poly Pomona's diverse student body. The Office of Student Success oversees the coordination of academic advising initiatives to achieve shared goals and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. Student Success oversees academic and student success related to academic policies, university advising, academic-related initiatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, retroactive withdrawals, grade appeals, and academic renewal, and records the completion of culminating experiences. Student Success provides oversight for University Advising, the Bronco Advising Center, Student Communication, Advising Technology, Undeclared Advising, Early Alerts Programs, Graduation Pledge Programs, the Early Start Program, the Learning Resource Center; Bronco Tutoring; First Year Experience (FYE); Science, Technology, Engineering, and Mathematics Students United to Create a Community for Engineering and Science Success (STEM SUCCESS); Reading, Advising, and Mentoring Program (RAMP); and the University Writing Center. The Office of Student Success collaborates with academic programs, enrollment management services, and college leaders to help students meet their academic goals. DUTIES AND RESPONSIBILITIES: Coordinates and supports advisor training and professional development: Coordinates and implements annual advisor training schedule, including CPP Connect training, NACADA webinars, and annual conferences, Academic Advisor Council, Orientation training, new tool rollouts, analytics support, and faculty workshops. Research current advisor training and development trends and create proposals for professional development and training activities. Co-lead the planning and implementation of major campus advising events, including Day of the Advisor and the Outstanding Advisor Awards. This includes developing and maintaining the budget, leading the planning committees, coordinating with campus, system, and professional colleagues, organizing logistics such as meals, rooms, printing, speakers, etc, drafting communications, coordinating with the President and Provost's offices, etc. Coordinate regular advisor working groups to continue to update policies and processes as needed, including advising communication, e-advising support, professional development, and other topics as they arise. Partner with the Assoc. Director of University Advising and the Communication Specialist to monitor and update the annual Academic Advising Handbook. Maintain awareness of policy updates and ensure they are reflected in advising resources, including the handbook, website, etc. Coordinate with campus partners to draft and disseminate bimonthly advising newsletter and regular communications about upcoming training. Maintain the advising professional development website. Provide onboarding and ongoing monthly training for Student Success Ambassadors deployed to the colleges. Partner with campus colleagues such as New Student Programs, Retention and Graduation Specialists, and others to coordinate and disseminate critical information about key campus initiatives. Serve as Lead for Early Alerts, Undeclared Advising, and E-Advising Teams: In partnership with OSS leadership, train and support the early alerts, Undeclared Advising, and e-advising teams. Provide leadership, support, and vision for university advising-based activities related to early alerts, Undeclared Advising, and e-advising technology. Coordinate and expand partnerships with these areas. Engage in ongoing assessment of early alerts, Undeclared Advising, and e-advising technology, and provide regular reports to OSS leadership and campus partners. - Under the general direction of the Assoc. Director of University Advising, and in collaboration with the e-Advising Technology Coordinator, implement e-Advising tools, including CPP Connect (appointment scheduling, planner, scheduler, mobile app, and analytics), the DPR, TCR, and roadmaps. Support the e-Advising team in collaborating with the Office of Academic Programs and academic departments to enhance existing curriculum and advising tools (i.e., curriculum sheets, roadmaps, etc.) to ensure they are accurate and student-centered. Research best practices by reviewing literature and consulting with colleagues at peer institutions to develop new advising programs enabled by e-advising tools, Undeclared advising, and early support efforts. Support Bronco Advising Center Bronco and Office of Student Success on all advising practices relating to student support, including using QLess, ServiceNow, CPP Connect training, and other initiatives. Navigates complex and sensitive situations as the need arises in the office. In partnership with the HEERA manager, provide staff training, feedback, guidance, and coaching. Ensure staff attend university-based training and opportunities. Partner with the HEERA manager to monitor the center's business operations, give work assignments to the team, and train and resolve procedural issues. Coordinate workflow and daily operations for program and staff to ensure adequate coverage and service to students, families, and staff. Delegates tasks consistent with staff job descriptions. Identify service gaps and recommend improvements to the service delivery methods and procedures. Advising and Support: Utilize knowledge of university policies and processes to advise undergraduate students about general academic requirements, particularly Undeclared Students. Collaborate with multiple campus advisors (including college advisors, Athletics, International Center, etc...) to help students achieve academic success. Document important information given to advisees regarding their academic progress for consistency and accuracy. Serve as an active member of the College and University advising community. Regularly participate in the Academic Advisor Council and attend its meetings, as well as advisor training, webinars, and workshops. Participate in supplemental advising committees and working groups, as appropriate. Advising Caseload Assignment Support and Implementation: Partner with the Associate Directors to streamline advising caseload assignments by regularly running reports and assigning students to their appropriate advisors. Develop and disseminate communications when advisor assignments change or are updated. Establish partnerships with the Academic Departments to ensure faculty mentors are appropriately assigned. QUALIFICATIONS: Bachelor's Degree Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master's degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. PREFERRED QUALIFICATIONS: Experience cultivating a learning environment that is inclusive and meets the needs of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the student, community and employee populations. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona's future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence's website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification This position is part of the APC bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $6,019 and maximum $8,585 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona's Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf . Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices web page. Advertised: Aug 22 2024 Pacific Daylight Time Applications close: Sep 05 2024 Pacific Daylight Time Closing Date/Time:
Aug 23, 2024
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : SSP IV Anticipated Hiring Amount: $6,019 - $6,213 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The Office of Student Success provides leadership for multiple units focused on meeting the needs of Cal Poly Pomona's diverse student body. The Office of Student Success oversees the coordination of academic advising initiatives to achieve shared goals and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. Student Success oversees academic and student success related to academic policies, university advising, academic-related initiatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, retroactive withdrawals, grade appeals, and academic renewal, and records the completion of culminating experiences. Student Success provides oversight for University Advising, the Bronco Advising Center, Student Communication, Advising Technology, Undeclared Advising, Early Alerts Programs, Graduation Pledge Programs, the Early Start Program, the Learning Resource Center; Bronco Tutoring; First Year Experience (FYE); Science, Technology, Engineering, and Mathematics Students United to Create a Community for Engineering and Science Success (STEM SUCCESS); Reading, Advising, and Mentoring Program (RAMP); and the University Writing Center. The Office of Student Success collaborates with academic programs, enrollment management services, and college leaders to help students meet their academic goals. DUTIES AND RESPONSIBILITIES: Coordinates and supports advisor training and professional development: Coordinates and implements annual advisor training schedule, including CPP Connect training, NACADA webinars, and annual conferences, Academic Advisor Council, Orientation training, new tool rollouts, analytics support, and faculty workshops. Research current advisor training and development trends and create proposals for professional development and training activities. Co-lead the planning and implementation of major campus advising events, including Day of the Advisor and the Outstanding Advisor Awards. This includes developing and maintaining the budget, leading the planning committees, coordinating with campus, system, and professional colleagues, organizing logistics such as meals, rooms, printing, speakers, etc, drafting communications, coordinating with the President and Provost's offices, etc. Coordinate regular advisor working groups to continue to update policies and processes as needed, including advising communication, e-advising support, professional development, and other topics as they arise. Partner with the Assoc. Director of University Advising and the Communication Specialist to monitor and update the annual Academic Advising Handbook. Maintain awareness of policy updates and ensure they are reflected in advising resources, including the handbook, website, etc. Coordinate with campus partners to draft and disseminate bimonthly advising newsletter and regular communications about upcoming training. Maintain the advising professional development website. Provide onboarding and ongoing monthly training for Student Success Ambassadors deployed to the colleges. Partner with campus colleagues such as New Student Programs, Retention and Graduation Specialists, and others to coordinate and disseminate critical information about key campus initiatives. Serve as Lead for Early Alerts, Undeclared Advising, and E-Advising Teams: In partnership with OSS leadership, train and support the early alerts, Undeclared Advising, and e-advising teams. Provide leadership, support, and vision for university advising-based activities related to early alerts, Undeclared Advising, and e-advising technology. Coordinate and expand partnerships with these areas. Engage in ongoing assessment of early alerts, Undeclared Advising, and e-advising technology, and provide regular reports to OSS leadership and campus partners. - Under the general direction of the Assoc. Director of University Advising, and in collaboration with the e-Advising Technology Coordinator, implement e-Advising tools, including CPP Connect (appointment scheduling, planner, scheduler, mobile app, and analytics), the DPR, TCR, and roadmaps. Support the e-Advising team in collaborating with the Office of Academic Programs and academic departments to enhance existing curriculum and advising tools (i.e., curriculum sheets, roadmaps, etc.) to ensure they are accurate and student-centered. Research best practices by reviewing literature and consulting with colleagues at peer institutions to develop new advising programs enabled by e-advising tools, Undeclared advising, and early support efforts. Support Bronco Advising Center Bronco and Office of Student Success on all advising practices relating to student support, including using QLess, ServiceNow, CPP Connect training, and other initiatives. Navigates complex and sensitive situations as the need arises in the office. In partnership with the HEERA manager, provide staff training, feedback, guidance, and coaching. Ensure staff attend university-based training and opportunities. Partner with the HEERA manager to monitor the center's business operations, give work assignments to the team, and train and resolve procedural issues. Coordinate workflow and daily operations for program and staff to ensure adequate coverage and service to students, families, and staff. Delegates tasks consistent with staff job descriptions. Identify service gaps and recommend improvements to the service delivery methods and procedures. Advising and Support: Utilize knowledge of university policies and processes to advise undergraduate students about general academic requirements, particularly Undeclared Students. Collaborate with multiple campus advisors (including college advisors, Athletics, International Center, etc...) to help students achieve academic success. Document important information given to advisees regarding their academic progress for consistency and accuracy. Serve as an active member of the College and University advising community. Regularly participate in the Academic Advisor Council and attend its meetings, as well as advisor training, webinars, and workshops. Participate in supplemental advising committees and working groups, as appropriate. Advising Caseload Assignment Support and Implementation: Partner with the Associate Directors to streamline advising caseload assignments by regularly running reports and assigning students to their appropriate advisors. Develop and disseminate communications when advisor assignments change or are updated. Establish partnerships with the Academic Departments to ensure faculty mentors are appropriately assigned. QUALIFICATIONS: Bachelor's Degree Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master's degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. PREFERRED QUALIFICATIONS: Experience cultivating a learning environment that is inclusive and meets the needs of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the student, community and employee populations. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona's future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence's website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification This position is part of the APC bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $6,019 and maximum $8,585 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona's Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf . Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices web page. Advertised: Aug 22 2024 Pacific Daylight Time Applications close: Sep 05 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Student Services Professional III Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $5,025 - $5,305* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: The Priority Screening Date is extended to June 2, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of Student Engagement & Leadership Development (SELD) and the daily work oversight of the Associated Students (AS) Senior Coordinator of Governance and Operations (G&O); the AS Coordinator for Programs and Communications (P&C) performs a wide range of complex student services professional work including advising and providing guidance for Associated Students. The P&C develops and presents a wide range of student programming related documents, reports, and assessments for the AS, and makes recommendations based on data analysis, including co-curricular learning outcomes for both student employees and participants. This position is responsible for advising, developing, overseeing, and supporting the programmatic and marketing operations of student assistants employed by the Associated Students and makes independent decisions on day-to-day operations, and interprets and applies specialized policies and procedures. Work is performed independently under general direction related to the goals of the position. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Serves as the primary advisor and supervisor to the students on the AS Programming Board, Farmers Market Student Assistants, and Otter Media Station managers (students). Serves as the professional staff liaison between AS and University Affairs Performances and Events (UACE), University Police, and Risk Management. Represents AS at weekly campus-wide service provider/event planning meetings. Acts as a liaison and collaborates with various campus departments on individual and thematic programming initiatives on behalf of AS. Contributes to risk management, programmatic oversight and emergency response. Provides secondary programming advising to the AS College Senators. Provides student activity support and advising for AS involvement in larger campus-wide programmatic initiative on campus such as Welcome Back Week (Fall and Spring), Open House, Orientations, Otter Days, RAFT Weekend, etc. Oversees the development, accuracy and effectiveness of all AS publications, web sites, social media, advertisements, promotional items and communication initiatives. Serves as the primary advisor to and oversees the activities of the student assistants on the AS Marketing and Communications team. In coordination with the AS Senior Coordinator for G&O, the AS President, and the Director of SELD, plans leadership development and team building activities and retreats for the AS student leaders, and contributes to departmental leadership and professional development initiatives. Provides training and advising to AS student employees and volunteers in event planning, contracting, event execution, risk management, advertising and budgeting. Facilitates student-centered self-governance, ethical behavior and financial stewardship. Applies CSU, CSUMB, Student Life, SELD, and AS operating policies and procedures in helping to develop, organize, prioritize, and monitor programmatic operations for the AS; provides daily work supervision to assigned student staff, evaluates their performance, establishes work agendas in accordance with deadlines and monitors work to completion, making appropriate recommendations as needed; ability to problem solve during planning and events; and manage complex programming and events. Briefs the Director of SELD and the AS Senior Coordinator for G&O regarding progress of routine work and special projects. Provides analyses, training, guidance, and oversight of the fiscal and budgetary practices of the AS committees, Otter Media, Farmers Market, and other special projects in collaboration with the Director of SELD, the AS Senior Coordinator for G&O and the SELD Analyst. Evaluates and reviews all expenditures of those committees to ensure that the AS is following sound fiscal practices and is in compliance with applicable CSU and AS policies. Provides direct supervision and programming advising to the Otter Media Station Managers and volunteers. Supports the management of the space, tracking of inventory, provides oversight and guidance regarding events and booking requests, and oversees the scheduling of volunteers and service learners. Has oversight for the hiring, training, and evaluation of OM Station Managers. Conducts regular assessments of AS programming, the co-curricular learning outcomes adopted by the University, and the development of various competencies that support the career readiness of assigned student staff. Employs data obtained through these assessments to make programmatic, personnel, and operational adjustments and enhancements that support greater AS effectiveness and efficiency of the programs and communications provided to the CSUMB student body. Attends seminars and conferences to maintain program and professional development. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Working knowledge of the principles of individual and group behavior; procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. MINIMUM QUALIFICATIONS: Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. PREFERRED QUALIFICATIONS : Three years of demonstrated experience related to the field of student activities, associated student government, even management and coordination, administrative management, university auxiliaries/incorporated boards, etc. including experience supervising students; with software such as Microsoft Suite, Oracle/PeopleSoft, ClickUp, Adobe Suite; and working knowledge of social media and marketing across various platforms. Knowledge of California State University policies, Title 5, Chancellor’s Office executive orders, Gloria Romero Open Meetings Act, Parliamentary Procedure. Technical fluency with Banner, Microsoft Office Professional Suite, Oracle-People Soft CSU Common Management System or equivalent information system, Hyperion, or similar report generation software; and Google mail and calendaring. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with: responsibility for the care, safety and security of people (including children and minors), animals and CSU property; access to, or control over, cash, checks, credit cards, and/or credit card account information; responsibility or access/possession of building master or sub-master keys for building access; access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ); access to controlled or hazardous substances. This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority (CSA) and will be required to participate in annual training and to immediately forward to the Clery Director all reports of crimes brought to their attention pursuant to the Clery Act and California State Education Code, Chapter 15.5, of the Donahue Higher Education Act, Section 67380 Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. Requires evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Apr 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Classification: Student Services Professional III Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $5,025 - $5,305* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: The Priority Screening Date is extended to June 2, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of Student Engagement & Leadership Development (SELD) and the daily work oversight of the Associated Students (AS) Senior Coordinator of Governance and Operations (G&O); the AS Coordinator for Programs and Communications (P&C) performs a wide range of complex student services professional work including advising and providing guidance for Associated Students. The P&C develops and presents a wide range of student programming related documents, reports, and assessments for the AS, and makes recommendations based on data analysis, including co-curricular learning outcomes for both student employees and participants. This position is responsible for advising, developing, overseeing, and supporting the programmatic and marketing operations of student assistants employed by the Associated Students and makes independent decisions on day-to-day operations, and interprets and applies specialized policies and procedures. Work is performed independently under general direction related to the goals of the position. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Serves as the primary advisor and supervisor to the students on the AS Programming Board, Farmers Market Student Assistants, and Otter Media Station managers (students). Serves as the professional staff liaison between AS and University Affairs Performances and Events (UACE), University Police, and Risk Management. Represents AS at weekly campus-wide service provider/event planning meetings. Acts as a liaison and collaborates with various campus departments on individual and thematic programming initiatives on behalf of AS. Contributes to risk management, programmatic oversight and emergency response. Provides secondary programming advising to the AS College Senators. Provides student activity support and advising for AS involvement in larger campus-wide programmatic initiative on campus such as Welcome Back Week (Fall and Spring), Open House, Orientations, Otter Days, RAFT Weekend, etc. Oversees the development, accuracy and effectiveness of all AS publications, web sites, social media, advertisements, promotional items and communication initiatives. Serves as the primary advisor to and oversees the activities of the student assistants on the AS Marketing and Communications team. In coordination with the AS Senior Coordinator for G&O, the AS President, and the Director of SELD, plans leadership development and team building activities and retreats for the AS student leaders, and contributes to departmental leadership and professional development initiatives. Provides training and advising to AS student employees and volunteers in event planning, contracting, event execution, risk management, advertising and budgeting. Facilitates student-centered self-governance, ethical behavior and financial stewardship. Applies CSU, CSUMB, Student Life, SELD, and AS operating policies and procedures in helping to develop, organize, prioritize, and monitor programmatic operations for the AS; provides daily work supervision to assigned student staff, evaluates their performance, establishes work agendas in accordance with deadlines and monitors work to completion, making appropriate recommendations as needed; ability to problem solve during planning and events; and manage complex programming and events. Briefs the Director of SELD and the AS Senior Coordinator for G&O regarding progress of routine work and special projects. Provides analyses, training, guidance, and oversight of the fiscal and budgetary practices of the AS committees, Otter Media, Farmers Market, and other special projects in collaboration with the Director of SELD, the AS Senior Coordinator for G&O and the SELD Analyst. Evaluates and reviews all expenditures of those committees to ensure that the AS is following sound fiscal practices and is in compliance with applicable CSU and AS policies. Provides direct supervision and programming advising to the Otter Media Station Managers and volunteers. Supports the management of the space, tracking of inventory, provides oversight and guidance regarding events and booking requests, and oversees the scheduling of volunteers and service learners. Has oversight for the hiring, training, and evaluation of OM Station Managers. Conducts regular assessments of AS programming, the co-curricular learning outcomes adopted by the University, and the development of various competencies that support the career readiness of assigned student staff. Employs data obtained through these assessments to make programmatic, personnel, and operational adjustments and enhancements that support greater AS effectiveness and efficiency of the programs and communications provided to the CSUMB student body. Attends seminars and conferences to maintain program and professional development. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Working knowledge of the principles of individual and group behavior; procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. MINIMUM QUALIFICATIONS: Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. PREFERRED QUALIFICATIONS : Three years of demonstrated experience related to the field of student activities, associated student government, even management and coordination, administrative management, university auxiliaries/incorporated boards, etc. including experience supervising students; with software such as Microsoft Suite, Oracle/PeopleSoft, ClickUp, Adobe Suite; and working knowledge of social media and marketing across various platforms. Knowledge of California State University policies, Title 5, Chancellor’s Office executive orders, Gloria Romero Open Meetings Act, Parliamentary Procedure. Technical fluency with Banner, Microsoft Office Professional Suite, Oracle-People Soft CSU Common Management System or equivalent information system, Hyperion, or similar report generation software; and Google mail and calendaring. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with: responsibility for the care, safety and security of people (including children and minors), animals and CSU property; access to, or control over, cash, checks, credit cards, and/or credit card account information; responsibility or access/possession of building master or sub-master keys for building access; access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ); access to controlled or hazardous substances. This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority (CSA) and will be required to participate in annual training and to immediately forward to the Clery Director all reports of crimes brought to their attention pursuant to the Clery Act and California State Education Code, Chapter 15.5, of the Donahue Higher Education Act, Section 67380 Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. Requires evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Apr 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Job Classification : Administrative Analyst/Specialist - Exempt II Anticipated Hiring Range : $6,095 - $7,225 per month ($73,140 - $86,700 annually) Work Hours : Monday - Friday, 8am - 5pm, unless otherwise notified Recruitment Closing Date : September 3, 2024 THE DEPARTMENT: Outreach, Recruitment & Educational Partnerships (OREP) is responsible for outreach and recruitment of prospective domestic undergraduate students and plays a key role in enrollment planning and reporting. OREP is charged with promoting the image of the University, it's programs and uniqueness; attracting and recruiting a diverse and high achieving pool of applicants; developing relationships and collaborations with campus external and internal constituents; and, providing timely, accurate and comprehensive services to students and campus through point of inquiry and enrollment. DUTIES AND RESPONSIBILITIES: Event Coordination Serves as the lead for event planning and coordination of special projects and events administered by OREP. Coordinates event logistics, identifies and confirms required spaces, hospitality, and administrative support needs of multiple prospective and yield events, including but not limited too: Explore CPP: Fall Preview Day; Leadership Summit Series with community colleges and high schools in the region; Spring Open House (campus-wide event); Summer Staff Outreach Retreats; Counselor & Community Based Organization Trainings; various events with special emphasis on underrepresented populations, i.e. African American and Native American, and other special events as requested. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures; ability to interpret and apply policies and procedures independently; and use judgment and discretion to act when precedents do not exist. Ability to independently handle multiple work unit priorities and projects simultaneously; develops project plan systems to track event deadlines and tasks to assure timely progress. Works with campus partners (i.e. Facilities, the Colleges, Advancement, EMS, etc.) to complete project plans. Partner on the coordination of communication regarding special events, messaging and correspondence; edit and proofread materials to ensure accuracy of content, grammar, punctuation, spelling as well as ensure proper formats are utilized. Develops presentations and print materials (e.g. agendas, brochures, invitations, nametags, tent cards, workshop programs, etc.) for OREP events, open forums, internal and external briefings, and community outreach efforts. Effectively handle interpersonal interactions at all levels, including highly confidential or sensitive situations that may involve external constituents, parents, students, faculty, or staff. Takes appropriate action to successfully resolve time sensitive issues; ability to use negotiation and persuasion skills to achieve results and expedite projects. Project and Lead Coordination Serves as lead administrative support for ad hoc committees under the oversight of the Presidential Associate for Community Partnerships and Expanding Access. Works collaboratively with OREP staff to lead the coordination and development of grant and foundation proposals. Lead project coordinator for our task management system (Team Dynamix or Asana) to ensure OREP events, projects, and communications are properly tracked to ensure requisite data and outcomes are identified. Serve as project coordinator for the development and implementation of new technology platforms utilized by the department. Serve as the lead to the Administrative Support Coordinator and Budget and Operations Analyst who make up the Operations Support unit for the department. Serve as backup to the Budget and Operations Analyst in matters pertaining to purchasing, and payroll. The incumbent must identify, register for, and attend appropriate trainings to maintain skills or expand knowledge and access to new resources. Works closely with the Budget and Operations Analyst when purchasing and tracking inventory for outreach events and activities and contracting out to vendors for campus wide events (i.e. tables and chairs, balloons, food trucks etc.). Communication Coordination Oversee and approve all communications to future students (prospects, applicants, and admitted students) before enrollment. Ensure all communications are clear, accurate, and aligned with institutional messaging. Collaborate with Strategic Communications to maintain consistency in messaging. Provide feedback and edits to improve communication materials. Coordinate with different departments to gather necessary information for communications. Develop and implement communication timelines to ensure timely delivery of messages. Ensure all communication efforts support recruitment and enrollment goals. Oversees the production of printed materials and communication pieces to support the department. Ensures that communication materials are available for scheduled events. Responsible for coordinating and obtaining all necessary copy reviews and approvals from relevant stakeholders. Collaborating with designers, photographers, faculty and others on theme, design and content of print, electronic and web-based publications to maximize impact. Utilize our various systems for engaging future students and coordinate timely follow-up with the department. OREP Participates in all OREP and divisional staff development, staff meetings, and major staff events to promote the University. Conducts testing of systems utilized by OREP (e.g., Cal State Apply application, Slate information/communication system). Adheres to laws and policies established regarding computer data, records, accounting, and personnel by the California State University, Cal Poly Pomona, and OREP to demonstrate sensitivity and appropriate conduct as a University employee. Adheres to and advises prospective students properly regarding CSU admission policies and processes. Prepares and utilizes outreach reports detailing application, admit, and enrollment trends, and analyzes prospective student inquiries to determine yield strategies. Performs administrative and programmatic duties as assigned, including providing generalist support at the department service desk and telephones. Works extended hours, weekends, and evenings to support OREP programs and services. Rotates on a needed basis to perform customer service duties and support the front-facing counter of OREP, as determined by OREP leadership and/or operational need. Ensures compliance and maintains the integrity of prospective student, applicant, and student records; staff members are strictly prohibited from making unauthorized changes without explicit HEERA permission. QUALIFICATIONS: Bachelor's Degree - and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Four (4) years of related administrative experience Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations; demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management; expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions; ability to work with representatives from public and private entities and handle potentially sensitive situations; demonstrated consultative skills in working with internal and external constituent groups; ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus; ability to train others on new skills and procedures and provide lead work direction. PREFERRED EXPERIENCE: Certified Meeting Professional (CMP) Certification Must be technology proficient in a variety of areas (i.e. Internet, client resource management (CRM), relational databases, Microsoft Office). Must have the ability to manage change and have the ability to to use technology in the development of different types of publications. Three (3) years of progressively responsible analytical experience in higher education or similarly demanding setting, including experience performing work involving the preparation, justification, and analysis or the control of administrative functions. Strong understanding and ability to interpret policies, procedures and principles; demonstrated experience with public higher education or other public entities. Ability to speak and write effectively and clearly. Ability to establish and maintain cooperative working relationships. Experience with data analysis and making accurate projections using business mathematics and basic statistical techniques; experience organizing and planning work and projects including handling multiple priorities; experience making independent decisions and exercising sound judgment; experience compiling, writing, and presenting reports related to program or administrative specialty; demonstrated ability and experience establishing and maintaining cooperative working relationships. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the California State University Employees Union (CSUEU) bargaining unit - 9. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $5,273 and maximum $9,537 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Aug 20 2024 Pacific Daylight Time Applications close: Sep 03 2024 Pacific Daylight Time Closing Date/Time:
Aug 21, 2024
Type of Appointment : Full-Time, Probationary Job Classification : Administrative Analyst/Specialist - Exempt II Anticipated Hiring Range : $6,095 - $7,225 per month ($73,140 - $86,700 annually) Work Hours : Monday - Friday, 8am - 5pm, unless otherwise notified Recruitment Closing Date : September 3, 2024 THE DEPARTMENT: Outreach, Recruitment & Educational Partnerships (OREP) is responsible for outreach and recruitment of prospective domestic undergraduate students and plays a key role in enrollment planning and reporting. OREP is charged with promoting the image of the University, it's programs and uniqueness; attracting and recruiting a diverse and high achieving pool of applicants; developing relationships and collaborations with campus external and internal constituents; and, providing timely, accurate and comprehensive services to students and campus through point of inquiry and enrollment. DUTIES AND RESPONSIBILITIES: Event Coordination Serves as the lead for event planning and coordination of special projects and events administered by OREP. Coordinates event logistics, identifies and confirms required spaces, hospitality, and administrative support needs of multiple prospective and yield events, including but not limited too: Explore CPP: Fall Preview Day; Leadership Summit Series with community colleges and high schools in the region; Spring Open House (campus-wide event); Summer Staff Outreach Retreats; Counselor & Community Based Organization Trainings; various events with special emphasis on underrepresented populations, i.e. African American and Native American, and other special events as requested. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures; ability to interpret and apply policies and procedures independently; and use judgment and discretion to act when precedents do not exist. Ability to independently handle multiple work unit priorities and projects simultaneously; develops project plan systems to track event deadlines and tasks to assure timely progress. Works with campus partners (i.e. Facilities, the Colleges, Advancement, EMS, etc.) to complete project plans. Partner on the coordination of communication regarding special events, messaging and correspondence; edit and proofread materials to ensure accuracy of content, grammar, punctuation, spelling as well as ensure proper formats are utilized. Develops presentations and print materials (e.g. agendas, brochures, invitations, nametags, tent cards, workshop programs, etc.) for OREP events, open forums, internal and external briefings, and community outreach efforts. Effectively handle interpersonal interactions at all levels, including highly confidential or sensitive situations that may involve external constituents, parents, students, faculty, or staff. Takes appropriate action to successfully resolve time sensitive issues; ability to use negotiation and persuasion skills to achieve results and expedite projects. Project and Lead Coordination Serves as lead administrative support for ad hoc committees under the oversight of the Presidential Associate for Community Partnerships and Expanding Access. Works collaboratively with OREP staff to lead the coordination and development of grant and foundation proposals. Lead project coordinator for our task management system (Team Dynamix or Asana) to ensure OREP events, projects, and communications are properly tracked to ensure requisite data and outcomes are identified. Serve as project coordinator for the development and implementation of new technology platforms utilized by the department. Serve as the lead to the Administrative Support Coordinator and Budget and Operations Analyst who make up the Operations Support unit for the department. Serve as backup to the Budget and Operations Analyst in matters pertaining to purchasing, and payroll. The incumbent must identify, register for, and attend appropriate trainings to maintain skills or expand knowledge and access to new resources. Works closely with the Budget and Operations Analyst when purchasing and tracking inventory for outreach events and activities and contracting out to vendors for campus wide events (i.e. tables and chairs, balloons, food trucks etc.). Communication Coordination Oversee and approve all communications to future students (prospects, applicants, and admitted students) before enrollment. Ensure all communications are clear, accurate, and aligned with institutional messaging. Collaborate with Strategic Communications to maintain consistency in messaging. Provide feedback and edits to improve communication materials. Coordinate with different departments to gather necessary information for communications. Develop and implement communication timelines to ensure timely delivery of messages. Ensure all communication efforts support recruitment and enrollment goals. Oversees the production of printed materials and communication pieces to support the department. Ensures that communication materials are available for scheduled events. Responsible for coordinating and obtaining all necessary copy reviews and approvals from relevant stakeholders. Collaborating with designers, photographers, faculty and others on theme, design and content of print, electronic and web-based publications to maximize impact. Utilize our various systems for engaging future students and coordinate timely follow-up with the department. OREP Participates in all OREP and divisional staff development, staff meetings, and major staff events to promote the University. Conducts testing of systems utilized by OREP (e.g., Cal State Apply application, Slate information/communication system). Adheres to laws and policies established regarding computer data, records, accounting, and personnel by the California State University, Cal Poly Pomona, and OREP to demonstrate sensitivity and appropriate conduct as a University employee. Adheres to and advises prospective students properly regarding CSU admission policies and processes. Prepares and utilizes outreach reports detailing application, admit, and enrollment trends, and analyzes prospective student inquiries to determine yield strategies. Performs administrative and programmatic duties as assigned, including providing generalist support at the department service desk and telephones. Works extended hours, weekends, and evenings to support OREP programs and services. Rotates on a needed basis to perform customer service duties and support the front-facing counter of OREP, as determined by OREP leadership and/or operational need. Ensures compliance and maintains the integrity of prospective student, applicant, and student records; staff members are strictly prohibited from making unauthorized changes without explicit HEERA permission. QUALIFICATIONS: Bachelor's Degree - and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Four (4) years of related administrative experience Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations; demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management; expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions; ability to work with representatives from public and private entities and handle potentially sensitive situations; demonstrated consultative skills in working with internal and external constituent groups; ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus; ability to train others on new skills and procedures and provide lead work direction. PREFERRED EXPERIENCE: Certified Meeting Professional (CMP) Certification Must be technology proficient in a variety of areas (i.e. Internet, client resource management (CRM), relational databases, Microsoft Office). Must have the ability to manage change and have the ability to to use technology in the development of different types of publications. Three (3) years of progressively responsible analytical experience in higher education or similarly demanding setting, including experience performing work involving the preparation, justification, and analysis or the control of administrative functions. Strong understanding and ability to interpret policies, procedures and principles; demonstrated experience with public higher education or other public entities. Ability to speak and write effectively and clearly. Ability to establish and maintain cooperative working relationships. Experience with data analysis and making accurate projections using business mathematics and basic statistical techniques; experience organizing and planning work and projects including handling multiple priorities; experience making independent decisions and exercising sound judgment; experience compiling, writing, and presenting reports related to program or administrative specialty; demonstrated ability and experience establishing and maintaining cooperative working relationships. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the California State University Employees Union (CSUEU) bargaining unit - 9. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $5,273 and maximum $9,537 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Aug 20 2024 Pacific Daylight Time Applications close: Sep 03 2024 Pacific Daylight Time Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : SSP IV Anticipated Hiring Amount: $6,019 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The Office of Student Success provides leadership for multiple units focused on meeting the needs of Cal Poly Pomona’s diverse student body. The Office of Student Success oversees the coordination of academic advising initiatives to achieve shared goals, and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. Student Success provides oversight for academic and student success as related to academic policies, university advising, academic-related initiatives, and strategic planning. The Bronco Advising Center (BAC) provides timely and integrated informational, transactional, and general academic services for students and the campus community through walk-in, email, and phone service requests. The BAC provides general advising on general education requirements, university polices, and academic planning. It also houses the Undeclared Advising, Graduation Pledge and Student Success Ambassador programs. The BAC offers academic advising and enrollment management services to support students' academic goals and completing processes related to their university enrollment. DUTIES AND RESPONSIBILITIES Advising Center Coordination and Leadership Provide oversight and coordinate the day-to-day operations of the Bronco Advising Center and serve as a lead and resource to the BAC Advisors and CA Promise Coordinator. Develop relational advising models and promote equitable academic advising practices to increase student retention and success. Coordinate BAC activities including implementing student appointment campaigns and outreach efforts, enforcing policies and procedures, disseminating information to students, faculty, and staff, maintaining the advising center website, communicating policies and procedures to help students make academic progress and graduate in a timely manner. Implement advising programming enhancements to improve student outcomes and progress to degree based on institutional data and program outcomes (ex: summer enrollment, financial literacy workshops, etc). Coordinate workflow and daily operations for advising center and staff to ensure adequate coverage and service to students, families and staff. Provide guidance and training to BAC Advisor Team as needed. Ensure BAC Advisors are prioritizing workload and assigned to special project assignments. Collaborate with College-based advisors to implement campaigns and interventions using CPP Connect. Support orientation advising, including online orientation materials, communicating with college partners, updating the LMS materials for students, and partner with New Student Programs and Office of Student Success on all orientation advising activities. Coordinate college specific orientation trainings and materials. Present issues and concerns regarding performance issues to HEERA Manager’s attention. In partnership with the HEERA manager, provide training, feedback, guidance and coaching to staff. Ensure staff attend university-based trainings and opportunities Partner with HEERA manager to monitor center’s business operations, give work assignments to the team, train and resolve procedural issues. Assist with the development of effective business process plans and maintain accurate process manual for future training and reference. Implement timely changes to system/process for the benefit of the student experience and flow by analyzing utilization trends and data. Identify service gaps and recommend improvements to the service delivery methods and procedures. CA Promise Leadership Provide professional guidance to the CA Promise Coordinator. Ensure ongoing compliance with state, CSU, and CPP reporting. Provide leadership and vision in the creation and implementation of a student recruitment and onboarding process, including outreach strategies, applications, communications, workshops, and educational and promotional materials. Provide leadership and vision for the development and implementation of ongoing programming for CA Promise students including workshops, e-advising support, registration events, and partnerships with college-based advisors to support students in planning for their timely graduation. Ensure compliance with all annual reporting. Maintain thorough records of students' eligibility, progress, and completion. Provide reports and conduct regular analyses. Provide recommendation for best practices. Academic Advising Provide timely, focused advising to all students (including returning students, students in academic difficulty, and all students who visit the Bronco Advising Center) to ensure that they stay on track to graduation and can successfully navigate university policies and procedures to meet their academic and career goals. In advising students, utilize a combination of high-level analytical and interpersonal skills as well as independent judgment when developing effective and creative solutions to student problems. Work with students (and parents, when appropriate) using strong communication skills, to explain complex university policies, identify student needs, and to provide direction in helping students obtain resources and navigate challenges. Support the implementation and ongoing use of advising tools. This includes enforcing student use at orientation, monitoring student use and advisor review over time, and working with the Office of Student Success to provide ongoing reports. Maintain current knowledge of academic, admission, and registration policies and procedures. Provide accurate and timely maintenance of student petitions. Maintain current knowledge of academic, admission, and registration policies and procedures. Be prepared and able to serve students in various modalities. Be able to work in a hybrid environment, align with the CPP Telecommuting Program principles and practices, and the specific Academic Affairs standards of excellence and divisional values. Other Duties Collaborate with Communications Specialist on marketing efforts to promote services and department. Conduct informational and outreach presentations to students, student groups, academic departments, faculty, staff, and other community members. In consultation with the department leadership, oversee the department’s budget to meet the operational needs of the departments. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Preferred Qualifications A Master’s degree in a job-related field preferred. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $5,732 and maximum $8,176 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest (Include this verbiage when the position being recruited has been designated as covered by the Conflict of Interest Code) This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Child Abuse/Neglect Reporting Act (CANRA) (Include this verbiage when the Mandated Reporter box in the position description is checked) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf . Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Jul 25 2024 Pacific Daylight Time Applications close: Aug 08 2024 Pacific Daylight Time Closing Date/Time:
Jul 26, 2024
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : SSP IV Anticipated Hiring Amount: $6,019 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The Office of Student Success provides leadership for multiple units focused on meeting the needs of Cal Poly Pomona’s diverse student body. The Office of Student Success oversees the coordination of academic advising initiatives to achieve shared goals, and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. Student Success provides oversight for academic and student success as related to academic policies, university advising, academic-related initiatives, and strategic planning. The Bronco Advising Center (BAC) provides timely and integrated informational, transactional, and general academic services for students and the campus community through walk-in, email, and phone service requests. The BAC provides general advising on general education requirements, university polices, and academic planning. It also houses the Undeclared Advising, Graduation Pledge and Student Success Ambassador programs. The BAC offers academic advising and enrollment management services to support students' academic goals and completing processes related to their university enrollment. DUTIES AND RESPONSIBILITIES Advising Center Coordination and Leadership Provide oversight and coordinate the day-to-day operations of the Bronco Advising Center and serve as a lead and resource to the BAC Advisors and CA Promise Coordinator. Develop relational advising models and promote equitable academic advising practices to increase student retention and success. Coordinate BAC activities including implementing student appointment campaigns and outreach efforts, enforcing policies and procedures, disseminating information to students, faculty, and staff, maintaining the advising center website, communicating policies and procedures to help students make academic progress and graduate in a timely manner. Implement advising programming enhancements to improve student outcomes and progress to degree based on institutional data and program outcomes (ex: summer enrollment, financial literacy workshops, etc). Coordinate workflow and daily operations for advising center and staff to ensure adequate coverage and service to students, families and staff. Provide guidance and training to BAC Advisor Team as needed. Ensure BAC Advisors are prioritizing workload and assigned to special project assignments. Collaborate with College-based advisors to implement campaigns and interventions using CPP Connect. Support orientation advising, including online orientation materials, communicating with college partners, updating the LMS materials for students, and partner with New Student Programs and Office of Student Success on all orientation advising activities. Coordinate college specific orientation trainings and materials. Present issues and concerns regarding performance issues to HEERA Manager’s attention. In partnership with the HEERA manager, provide training, feedback, guidance and coaching to staff. Ensure staff attend university-based trainings and opportunities Partner with HEERA manager to monitor center’s business operations, give work assignments to the team, train and resolve procedural issues. Assist with the development of effective business process plans and maintain accurate process manual for future training and reference. Implement timely changes to system/process for the benefit of the student experience and flow by analyzing utilization trends and data. Identify service gaps and recommend improvements to the service delivery methods and procedures. CA Promise Leadership Provide professional guidance to the CA Promise Coordinator. Ensure ongoing compliance with state, CSU, and CPP reporting. Provide leadership and vision in the creation and implementation of a student recruitment and onboarding process, including outreach strategies, applications, communications, workshops, and educational and promotional materials. Provide leadership and vision for the development and implementation of ongoing programming for CA Promise students including workshops, e-advising support, registration events, and partnerships with college-based advisors to support students in planning for their timely graduation. Ensure compliance with all annual reporting. Maintain thorough records of students' eligibility, progress, and completion. Provide reports and conduct regular analyses. Provide recommendation for best practices. Academic Advising Provide timely, focused advising to all students (including returning students, students in academic difficulty, and all students who visit the Bronco Advising Center) to ensure that they stay on track to graduation and can successfully navigate university policies and procedures to meet their academic and career goals. In advising students, utilize a combination of high-level analytical and interpersonal skills as well as independent judgment when developing effective and creative solutions to student problems. Work with students (and parents, when appropriate) using strong communication skills, to explain complex university policies, identify student needs, and to provide direction in helping students obtain resources and navigate challenges. Support the implementation and ongoing use of advising tools. This includes enforcing student use at orientation, monitoring student use and advisor review over time, and working with the Office of Student Success to provide ongoing reports. Maintain current knowledge of academic, admission, and registration policies and procedures. Provide accurate and timely maintenance of student petitions. Maintain current knowledge of academic, admission, and registration policies and procedures. Be prepared and able to serve students in various modalities. Be able to work in a hybrid environment, align with the CPP Telecommuting Program principles and practices, and the specific Academic Affairs standards of excellence and divisional values. Other Duties Collaborate with Communications Specialist on marketing efforts to promote services and department. Conduct informational and outreach presentations to students, student groups, academic departments, faculty, staff, and other community members. In consultation with the department leadership, oversee the department’s budget to meet the operational needs of the departments. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Preferred Qualifications A Master’s degree in a job-related field preferred. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $5,732 and maximum $8,176 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest (Include this verbiage when the position being recruited has been designated as covered by the Conflict of Interest Code) This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Child Abuse/Neglect Reporting Act (CANRA) (Include this verbiage when the Mandated Reporter box in the position description is checked) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf . Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Jul 25 2024 Pacific Daylight Time Applications close: Aug 08 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Associate Director of Financial Aid Operations and Technology, the Financial Aid Operations Coordinator supports the successful implementation of student financial aid program services. Under general supervision, the coordinator will provide courteous and accurate customer service to all prospective students, university constituents, and campus community. The Financial Aid Operations Coordinator is primarily responsible for coordinating a variety of interrelated workflow processes to ensure the timely receipt, coding, referral and processing of financial aid documents related to the Financial Aid application and awarding process for all San Jose State University applicants. The Financial Aid Operations Coordinator coordinates, implements, and maintains clerical, administrative and customer support functions for all aspects of the Financial Aid services document management. The incumbent will also provide assistance to students and families in completing the financial aid process. Key Responsibilities Provides excellent customer service; primarily through heavy telephone contact, e-mail, appropriate follow up, and assists students at the front counter Maintains general knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain the process Participate at on-campus yield events explaining the financial aid process to perspective San Jose State University students Interprets program criteria and office practices to be able to work effectively with student applicants Performs intake of and is responsible for all aspects of required financial aid documents Coordinates document receipting and data/workflow processing Analyzes data for input into OnBase indexing software Coordinates the compilation, tracking, and timely receipt of all documents required to process applications for the financial aid verification and awarding process Completes and maintains student application status, and document verification/editing via computerized system Create and maintain the office social media presence on campus Ensures completeness, accuracy, and timeliness of production functions within area of responsibility Knowledge, Skills & Abilities Knowledge of University methods, procedures and practices Ability to compose and appropriately format correspondence and reports Excellent oral and written communication skills Excellent customer service and public relations skills Ability to keep current on various Enrollment and Financial Aid and Scholarship Office Service information, policies, and procedures, and recall, access, and interpret wide range of information to address customer’s questions and service needs Ability to engage in effective interpersonal communications, and to direct, inform, instruct, guide, and assist visitors/callers appropriately Knowledge of databases and software applications such as: word processing, spreadsheet, web browser, File Maker Pro, or comparable databases Working knowledge of budget policies and procedures Ability to formulate daily and weekly reports for both internal and external use Ability to coordinate and prioritize multiple tasks for a variety of policies and procedures where specific guidelines may not exist Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough, and creative solutions Ability to handle multiple work priorities, organize and plan work and projects Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain processes Ability to build and maintain relationships for work responsibilities and customer service Must maintain basic knowledge to explain information to students Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature Required Qualifications Completion of a high school program, technical/vocational program, or their equivalents Two (2) years of related office work experience or a combination of education and experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications Experience providing customer service in a records environment Experience with Microsoft Office Software Excellent written communication skills Compensation Classification: Administrative Support Coordinator I Anticipated Hiring Range: $3,680/month CSU Salary Range: $3,680/month - $5,783/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 26, 2024 through April 9, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary Reporting to the Associate Director of Financial Aid Operations and Technology, the Financial Aid Operations Coordinator supports the successful implementation of student financial aid program services. Under general supervision, the coordinator will provide courteous and accurate customer service to all prospective students, university constituents, and campus community. The Financial Aid Operations Coordinator is primarily responsible for coordinating a variety of interrelated workflow processes to ensure the timely receipt, coding, referral and processing of financial aid documents related to the Financial Aid application and awarding process for all San Jose State University applicants. The Financial Aid Operations Coordinator coordinates, implements, and maintains clerical, administrative and customer support functions for all aspects of the Financial Aid services document management. The incumbent will also provide assistance to students and families in completing the financial aid process. Key Responsibilities Provides excellent customer service; primarily through heavy telephone contact, e-mail, appropriate follow up, and assists students at the front counter Maintains general knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain the process Participate at on-campus yield events explaining the financial aid process to perspective San Jose State University students Interprets program criteria and office practices to be able to work effectively with student applicants Performs intake of and is responsible for all aspects of required financial aid documents Coordinates document receipting and data/workflow processing Analyzes data for input into OnBase indexing software Coordinates the compilation, tracking, and timely receipt of all documents required to process applications for the financial aid verification and awarding process Completes and maintains student application status, and document verification/editing via computerized system Create and maintain the office social media presence on campus Ensures completeness, accuracy, and timeliness of production functions within area of responsibility Knowledge, Skills & Abilities Knowledge of University methods, procedures and practices Ability to compose and appropriately format correspondence and reports Excellent oral and written communication skills Excellent customer service and public relations skills Ability to keep current on various Enrollment and Financial Aid and Scholarship Office Service information, policies, and procedures, and recall, access, and interpret wide range of information to address customer’s questions and service needs Ability to engage in effective interpersonal communications, and to direct, inform, instruct, guide, and assist visitors/callers appropriately Knowledge of databases and software applications such as: word processing, spreadsheet, web browser, File Maker Pro, or comparable databases Working knowledge of budget policies and procedures Ability to formulate daily and weekly reports for both internal and external use Ability to coordinate and prioritize multiple tasks for a variety of policies and procedures where specific guidelines may not exist Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough, and creative solutions Ability to handle multiple work priorities, organize and plan work and projects Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain processes Ability to build and maintain relationships for work responsibilities and customer service Must maintain basic knowledge to explain information to students Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature Required Qualifications Completion of a high school program, technical/vocational program, or their equivalents Two (2) years of related office work experience or a combination of education and experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications Experience providing customer service in a records environment Experience with Microsoft Office Software Excellent written communication skills Compensation Classification: Administrative Support Coordinator I Anticipated Hiring Range: $3,680/month CSU Salary Range: $3,680/month - $5,783/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 26, 2024 through April 9, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Office Operations and Administrative Coordinator Administrative Support Coordinator I Posting Details Priority Application Date (Posting will remain open until filled): Thursday, July 18, 2024, @ 11:55 p.m. PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general supervision of the Associate Dean, the Administrative Support Coordinator I (ASC) will be the point of contact for department chairs, faculty and staff in Communication Studies, Philosophy, and Humanities and Religious Studies. The ASC I will provide clerical and administrative support and coordination to the Department Chairs, including management of their calendars and schedules. Primary responsibilities include support and coordination for daily departmental administrative operations, communications and social media, hiring and personnel coordination for all student employees, travel support, timekeeper, and general office purchasing. The incumbent performs the day-to-day management of the administrative office and serves as a general resource. FLSA : Non Exempt Anticipated Hiring Range : $3,680-$3,938 per month CSU Classification Salary Range : $3,680 - $5,783 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular/Probationary Time Base : Full-Time Work Hours : Monday - Friday 8:00 AM - 5:00 PM Department Information The Mendocino Administrative Support Hub supports three robust academic departments in the College of Arts & Letters, Communications, Philosophy and Humanities and Religious Studies. These programs offer comprehensive explorations in communication processes, public relations, journalism and film; fundamental inquiries into human knowledge, ethics, and reasoning; and interdisciplinary studies of world cultures through literature, history, philosophy, and religious studies. These departments foster critical thinking and with the support of faculty and staff, prepares students for success in an inclusive society by exploring their own sense of purpose, and engage communities as creative thinkers. Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Demonstrated ability to maintain a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Demonstrated history of and commitment to building and maintaining a respectful and professional work environment. Demonstrated ability to understand and operate in a variety of organizational structures such as office, department, college, and university structures; and understand problems from a broader perspective. Demonstrated ability to create and maintain a broad range of interpersonal contacts, including those at a higher level and those sensitive in nature. Experience in the day-to-day coordination of the clerical and administrative support functions for an academic, special program, or administrative office. Demonstrated ability to interpret and apply and communicate policies and procedures independently, and use sound judgement and act with discretion. Strong communication skills, both written and verbal. Demonstrated ability to create, edit and administer content on the department website and social media platforms. Demonstrated ability to plan and execute multiple work priorities and projects with frequent interruption. Demonstrated ability to complete tasks/projects with longer work cycles: coordinating, prioritizing, and monitoring their completion with accountability. Demonstrated ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. Demonstrated ability to draft and compose professional correspondence and standard reports Experience with preparing, cataloguing, and maintaining confidential files and documents. Experience using standard office support technology systems, equipment, software packages, and virtual communications, including but not limited to Microsoft Office Suite (Word, Excel, Outlook), laser printer, fax machine, copiers, scanners, multi-line phone. Preferred Qualifications Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Experience with university travel policy and processes. Experience using university systems such as CMS (Peoplesoft), Concur, Cognos, OnBase, Canvas, Zoom, Teams. Documents Needed to Apply Resume and cover letter About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Jul 05 2024 Pacific Daylight Time Applications close: Jul 18 2024 Pacific Daylight Time Closing Date/Time:
Jul 06, 2024
Office Operations and Administrative Coordinator Administrative Support Coordinator I Posting Details Priority Application Date (Posting will remain open until filled): Thursday, July 18, 2024, @ 11:55 p.m. PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general supervision of the Associate Dean, the Administrative Support Coordinator I (ASC) will be the point of contact for department chairs, faculty and staff in Communication Studies, Philosophy, and Humanities and Religious Studies. The ASC I will provide clerical and administrative support and coordination to the Department Chairs, including management of their calendars and schedules. Primary responsibilities include support and coordination for daily departmental administrative operations, communications and social media, hiring and personnel coordination for all student employees, travel support, timekeeper, and general office purchasing. The incumbent performs the day-to-day management of the administrative office and serves as a general resource. FLSA : Non Exempt Anticipated Hiring Range : $3,680-$3,938 per month CSU Classification Salary Range : $3,680 - $5,783 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular/Probationary Time Base : Full-Time Work Hours : Monday - Friday 8:00 AM - 5:00 PM Department Information The Mendocino Administrative Support Hub supports three robust academic departments in the College of Arts & Letters, Communications, Philosophy and Humanities and Religious Studies. These programs offer comprehensive explorations in communication processes, public relations, journalism and film; fundamental inquiries into human knowledge, ethics, and reasoning; and interdisciplinary studies of world cultures through literature, history, philosophy, and religious studies. These departments foster critical thinking and with the support of faculty and staff, prepares students for success in an inclusive society by exploring their own sense of purpose, and engage communities as creative thinkers. Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Demonstrated ability to maintain a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Demonstrated history of and commitment to building and maintaining a respectful and professional work environment. Demonstrated ability to understand and operate in a variety of organizational structures such as office, department, college, and university structures; and understand problems from a broader perspective. Demonstrated ability to create and maintain a broad range of interpersonal contacts, including those at a higher level and those sensitive in nature. Experience in the day-to-day coordination of the clerical and administrative support functions for an academic, special program, or administrative office. Demonstrated ability to interpret and apply and communicate policies and procedures independently, and use sound judgement and act with discretion. Strong communication skills, both written and verbal. Demonstrated ability to create, edit and administer content on the department website and social media platforms. Demonstrated ability to plan and execute multiple work priorities and projects with frequent interruption. Demonstrated ability to complete tasks/projects with longer work cycles: coordinating, prioritizing, and monitoring their completion with accountability. Demonstrated ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. Demonstrated ability to draft and compose professional correspondence and standard reports Experience with preparing, cataloguing, and maintaining confidential files and documents. Experience using standard office support technology systems, equipment, software packages, and virtual communications, including but not limited to Microsoft Office Suite (Word, Excel, Outlook), laser printer, fax machine, copiers, scanners, multi-line phone. Preferred Qualifications Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Experience with university travel policy and processes. Experience using university systems such as CMS (Peoplesoft), Concur, Cognos, OnBase, Canvas, Zoom, Teams. Documents Needed to Apply Resume and cover letter About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Jul 05 2024 Pacific Daylight Time Applications close: Jul 18 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Administrative Support Coordinator II Hours: Full-time / 40 hours per week FLSA: Non-exempt Anticipated Hiring Salary Range: $4,076 to $4,755* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: August 8, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general direction of the Director for Advising and Student Success, the Advising Administrative Support Coordinator supports and coordinates the general administrative and clerical operations of the Center for Advising and Student Success (CASS). This includes but is not limited to communications, documentation, event coordination, budget tracking and reconciliation, as well as supervising student assistants. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : 1. Administrative Support and Office Coordination: Coordinates office services and supports all CASS programs and staff by submitting and following up on supply and equipment orders, room use requests, campus work orders, and other requests necessary to meet the day-to-day operating needs within the Center for Advising and Student Success. Serves as liaison with other campus departments and off-campus vendors in support of these activities. Assists with maintaining and updating documentation of process workflows and office procedures to ensure consistency and transparency. Maintains electronic records and (as required) paper files. Assembles information from these and other sources in response to requests, and prepares a variety of reports related to student success and to support improved operations. Coordinates, facilitates, and monitors staff travel; ensures timely and accurate submission of all staff travel documents in accordance with university policies and procedures. Manages reception area. Covers front desk and welcomes all students/guests as they enter the Center for Advising & Student Success. Schedules advising appointments and meetings. Works with the Director and advising staff to review submitted job postings prior to posting on the “Otter Jobs” system; posts approved positions. Assists with queries from CSUMB departments and external people related to advising services. 2. Event Coordination Works independently and in conjunction with the CASS Director, staff, and other departments to coordinate and market Advising and Student Success, workshops, and events. Applies appropriate event policies and procedures. Addresses event marketing and coordination challenges using reasoning, interpretation, and an understanding of the event target audience to recommend actions to overcome obstacles. Coordinates tasks including, but not limited to event marketing, venue reservations, participant registration, vendor communication and confirmations, food and beverage service, event set-up, check-in, breakdown, and safety protocols. Provides instruction and direction to students, staff, vendors, guests and/or other personnel to ensure compliance with policies and procedures. Provides exemplary customer service and maintains professionalism to all internal and external contacts. 3. Coordination of CASS Communication: Prepares and disseminates department e-newsletters and reports that share information about the activities and programs of the Center for Advising and Student Success. Maintains up-to-date information on all department websites (Academic Advising, Student Success, and California Promise); coordinates communication campaigns via email, social media, and on-campus postings about dates and deadlines, events, and workshops. Handles telephone and email requests on a wide variety of subjects from a broad audience, and helps coordinate calling campaigns as needed. Provides exemplary customer service and maintains professionalism to all internal and external contacts. 4. Student Assistant Supervision: In consultation with the Director, recruits, hires, and supervises four to six student assistants; documents procedures and sets the task lists and priorities for the work of student assistants. 5. Budget Support: Tracks encumbrances for supplies, equipment, events, travel, and student assistants for multiple CASS departments and accounts; reconciles expenditures with finance data warehouse. Maintains documentation for purchases and expenditures. Reviews and confirms accuracy of invoices and procurement card statements for approval of payment. Works with the Dean’s office Budget Analyst to ensure consistency and adherence to current CSUMB procedures. Other Functions : Perform other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Must be fully functional in all technical aspects of work assignments. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures. Thorough mastery of English grammar, spelling, punctuation and editing; clear and concise oral and written communication skills. Working knowledge of budget policies and procedures. Expertise in using office software packages, technology, applications, and systems, and ability to quickly learn new technology and systems. Ability to: independently handle multiple work unit priorities and projects; independently interpret and apply a wide variety of policies and procedures, and use judgment and discretion to act when precedents do not exist; troubleshoot most office administration problems and respond to all inquiries and requests related to assigned functions; understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas; analyze operational and procedural problems and develop, recommend and evaluate proposed solutions; perform business math, analyze budgetary data, and make accurate projections requiring some inference; effectively compose and transmit communications to a broad range of constituents; write and present own reports; effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations; and use negotiation and persuasion skills to achieve results and expedite projects. MINIMUM QUALIFICATIONS : Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and the ability to clearly communicate orally and in writing. Knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience SPECIALIZED SKILLS : Technical fluency with Microsoft and/or Google spreadsheets and databases; ability to summarize data using graphs and tables and in short written summaries; Experience with communication campaigns using a wide range of platforms including social media, Canvas, web, email, Sales Force; Clear, concise, and professional written and oral communication skills. PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE : Excellent attention to detail and organizational skills; demonstrated ability to independently juggle multiple projects to meet deadlines and objectives, and adapt to shifting priorities and new processes and procedures; Prior experience planning and coordinating a wide range of activities and events, and tracking student event registration, participation, and event expenses; Prior experience with Sales Force Student Success Hub or similar CRMs; Experience tracking and monitoring expenditures. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with: access to, or control over, cash, checks, credit cards, and/or credit card account information responsibility or access/possession of building master or sub-master keys for building access access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. May require occasional evenings and/or weekend work PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jul 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 25, 2024
Classification: Administrative Support Coordinator II Hours: Full-time / 40 hours per week FLSA: Non-exempt Anticipated Hiring Salary Range: $4,076 to $4,755* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: August 8, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general direction of the Director for Advising and Student Success, the Advising Administrative Support Coordinator supports and coordinates the general administrative and clerical operations of the Center for Advising and Student Success (CASS). This includes but is not limited to communications, documentation, event coordination, budget tracking and reconciliation, as well as supervising student assistants. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : 1. Administrative Support and Office Coordination: Coordinates office services and supports all CASS programs and staff by submitting and following up on supply and equipment orders, room use requests, campus work orders, and other requests necessary to meet the day-to-day operating needs within the Center for Advising and Student Success. Serves as liaison with other campus departments and off-campus vendors in support of these activities. Assists with maintaining and updating documentation of process workflows and office procedures to ensure consistency and transparency. Maintains electronic records and (as required) paper files. Assembles information from these and other sources in response to requests, and prepares a variety of reports related to student success and to support improved operations. Coordinates, facilitates, and monitors staff travel; ensures timely and accurate submission of all staff travel documents in accordance with university policies and procedures. Manages reception area. Covers front desk and welcomes all students/guests as they enter the Center for Advising & Student Success. Schedules advising appointments and meetings. Works with the Director and advising staff to review submitted job postings prior to posting on the “Otter Jobs” system; posts approved positions. Assists with queries from CSUMB departments and external people related to advising services. 2. Event Coordination Works independently and in conjunction with the CASS Director, staff, and other departments to coordinate and market Advising and Student Success, workshops, and events. Applies appropriate event policies and procedures. Addresses event marketing and coordination challenges using reasoning, interpretation, and an understanding of the event target audience to recommend actions to overcome obstacles. Coordinates tasks including, but not limited to event marketing, venue reservations, participant registration, vendor communication and confirmations, food and beverage service, event set-up, check-in, breakdown, and safety protocols. Provides instruction and direction to students, staff, vendors, guests and/or other personnel to ensure compliance with policies and procedures. Provides exemplary customer service and maintains professionalism to all internal and external contacts. 3. Coordination of CASS Communication: Prepares and disseminates department e-newsletters and reports that share information about the activities and programs of the Center for Advising and Student Success. Maintains up-to-date information on all department websites (Academic Advising, Student Success, and California Promise); coordinates communication campaigns via email, social media, and on-campus postings about dates and deadlines, events, and workshops. Handles telephone and email requests on a wide variety of subjects from a broad audience, and helps coordinate calling campaigns as needed. Provides exemplary customer service and maintains professionalism to all internal and external contacts. 4. Student Assistant Supervision: In consultation with the Director, recruits, hires, and supervises four to six student assistants; documents procedures and sets the task lists and priorities for the work of student assistants. 5. Budget Support: Tracks encumbrances for supplies, equipment, events, travel, and student assistants for multiple CASS departments and accounts; reconciles expenditures with finance data warehouse. Maintains documentation for purchases and expenditures. Reviews and confirms accuracy of invoices and procurement card statements for approval of payment. Works with the Dean’s office Budget Analyst to ensure consistency and adherence to current CSUMB procedures. Other Functions : Perform other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Must be fully functional in all technical aspects of work assignments. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures. Thorough mastery of English grammar, spelling, punctuation and editing; clear and concise oral and written communication skills. Working knowledge of budget policies and procedures. Expertise in using office software packages, technology, applications, and systems, and ability to quickly learn new technology and systems. Ability to: independently handle multiple work unit priorities and projects; independently interpret and apply a wide variety of policies and procedures, and use judgment and discretion to act when precedents do not exist; troubleshoot most office administration problems and respond to all inquiries and requests related to assigned functions; understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas; analyze operational and procedural problems and develop, recommend and evaluate proposed solutions; perform business math, analyze budgetary data, and make accurate projections requiring some inference; effectively compose and transmit communications to a broad range of constituents; write and present own reports; effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations; and use negotiation and persuasion skills to achieve results and expedite projects. MINIMUM QUALIFICATIONS : Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and the ability to clearly communicate orally and in writing. Knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience SPECIALIZED SKILLS : Technical fluency with Microsoft and/or Google spreadsheets and databases; ability to summarize data using graphs and tables and in short written summaries; Experience with communication campaigns using a wide range of platforms including social media, Canvas, web, email, Sales Force; Clear, concise, and professional written and oral communication skills. PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE : Excellent attention to detail and organizational skills; demonstrated ability to independently juggle multiple projects to meet deadlines and objectives, and adapt to shifting priorities and new processes and procedures; Prior experience planning and coordinating a wide range of activities and events, and tracking student event registration, participation, and event expenses; Prior experience with Sales Force Student Success Hub or similar CRMs; Experience tracking and monitoring expenditures. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with: access to, or control over, cash, checks, credit cards, and/or credit card account information responsibility or access/possession of building master or sub-master keys for building access access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. May require occasional evenings and/or weekend work PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jul 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Under the supervision of the Assistant Director of Educational Development, the Residential Engagement Coordinator is responsible for the advising and oversight of student leadership organization as well as the creation and management of an ongoing series of social and educational engagement opportunities for the students of University Housing Services. The Residential Engagement Coordinator will interface with campus constituents to represent the department on various university committees. Key Responsibilities Develops, promotes, and implements a wide variety of social, recreational and educational initiatives with broad student appeal under the Residential Curriculum Model. Advises the Residence Hall Association (RHA) and the National Residence Hall Honorary (NRHH) Attends weekly student leader meetings for RHA and NRRH members. Plan and facilitate student leadership training for RHA, and ongoing leadership development for RHA, NRHH and Hall Government Coordinates the annual RHA elections to ensure compliance with campus regulations and RHA bylaws. Collaborates with Academic Initiatives and the Faculty in Residence program to support and execute experiences to enhance academic success. Maintains community presence and actively foster connections with residents in the community. Leads in the planning and implementation of Division of Student Affairs signature events such as Weeks of Welcome, Homecoming, Parent & Family Weekend, Spartan Speakers Series, Admitted Spartans Day, and other large-scale campus initiatives Organizes and maintain inventory of programming resources/supplies. Creates, maintains and promotes engagement calendars. Serves on at least (1) departmental committee to plan, execute and evaluate student leader recruitment and training. Develops and implements, with the Residential Education professional team, learning outcomes, programmatic initiatives, and assessment tools. Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Thorough knowledge of grammar, business writing, punctuation, and spelling. Ability to compose and appropriately format correspondence and reports. General knowledge of interviewing and counseling techniques, and ability to listen and reason logically. General knowledge of group facilitation, oral presentation, and public speaking skills. Ability to rapidly acquire a general knowledge of overall operation, functions and programs of San Jose State University. Ability to collect, compile, analyze, and evaluate factual data and make oral or written presentations based on these data. Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior. Ability to maintain dignity and self-control in stressful situations; and ability to respond to emergency and crisis situations. Ability to establish and maintain cooperative working relationships with students, staff, faculty, administrators, and private and public agencies. Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior. Ability to perform accurately in a detail-oriented environment, and to handle multiple work priorities, organize and plan work and projects. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Strong oral and written communication skills. Excellent customer service and public relations skills. Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Preferred Qualifications Master is Degree in Student Affairs, Education, Counseling or a related field. Residence Hall Management experience Experience providing education about Diverse Populations Leadership Program Development experience Student Conduct/Judicial Affairs experience Supervision Experience Experience teaching and/or presenting educational workshops Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,276/month CSU Salary Range: $5,276 month - $7,517/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jun 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary Under the supervision of the Assistant Director of Educational Development, the Residential Engagement Coordinator is responsible for the advising and oversight of student leadership organization as well as the creation and management of an ongoing series of social and educational engagement opportunities for the students of University Housing Services. The Residential Engagement Coordinator will interface with campus constituents to represent the department on various university committees. Key Responsibilities Develops, promotes, and implements a wide variety of social, recreational and educational initiatives with broad student appeal under the Residential Curriculum Model. Advises the Residence Hall Association (RHA) and the National Residence Hall Honorary (NRHH) Attends weekly student leader meetings for RHA and NRRH members. Plan and facilitate student leadership training for RHA, and ongoing leadership development for RHA, NRHH and Hall Government Coordinates the annual RHA elections to ensure compliance with campus regulations and RHA bylaws. Collaborates with Academic Initiatives and the Faculty in Residence program to support and execute experiences to enhance academic success. Maintains community presence and actively foster connections with residents in the community. Leads in the planning and implementation of Division of Student Affairs signature events such as Weeks of Welcome, Homecoming, Parent & Family Weekend, Spartan Speakers Series, Admitted Spartans Day, and other large-scale campus initiatives Organizes and maintain inventory of programming resources/supplies. Creates, maintains and promotes engagement calendars. Serves on at least (1) departmental committee to plan, execute and evaluate student leader recruitment and training. Develops and implements, with the Residential Education professional team, learning outcomes, programmatic initiatives, and assessment tools. Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Thorough knowledge of grammar, business writing, punctuation, and spelling. Ability to compose and appropriately format correspondence and reports. General knowledge of interviewing and counseling techniques, and ability to listen and reason logically. General knowledge of group facilitation, oral presentation, and public speaking skills. Ability to rapidly acquire a general knowledge of overall operation, functions and programs of San Jose State University. Ability to collect, compile, analyze, and evaluate factual data and make oral or written presentations based on these data. Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior. Ability to maintain dignity and self-control in stressful situations; and ability to respond to emergency and crisis situations. Ability to establish and maintain cooperative working relationships with students, staff, faculty, administrators, and private and public agencies. Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior. Ability to perform accurately in a detail-oriented environment, and to handle multiple work priorities, organize and plan work and projects. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Strong oral and written communication skills. Excellent customer service and public relations skills. Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Preferred Qualifications Master is Degree in Student Affairs, Education, Counseling or a related field. Residence Hall Management experience Experience providing education about Diverse Populations Leadership Program Development experience Student Conduct/Judicial Affairs experience Supervision Experience Experience teaching and/or presenting educational workshops Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,276/month CSU Salary Range: $5,276 month - $7,517/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jun 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits Salary Range: $4,269.00 per month to $6,040.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,269.00 per month to $4,706.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Student Services Professional 1B About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This is a full-time, temporary live-in position through November 1, 2025 with the possibility of reappointment not to exceed three (3) years from date of hire. Serving as a student-facing member of the Division of Student Affairs, the work of the Assistant Care Coordinator (AAC) is structured to support the Mission, Vision, Values and Strategic Priorities of the university. Employed by the Department of University Housing and Residence Life (UHRL), the AAC is a full-time, temporary live-in position. The duration of this temporary appointment cannot exceed three years from the date of hire. The AAC at Cal State East Bay is expected to initiate “high-touch” front-line interaction with students as they develop formal and informal relationships. They are expected to build communities that focus on student learning and development, supporting student needs, and inclusivity for all students. The AAC will support and work with their supervisor and team leader(s) in managing the functions of their assigned residential area. This role will not conform to a standard 9:00 AM to 5:00 PM work day, rather it requires the individual to work evenings and weekends to best meet the needs of the community. The AAC will work closely with their team leader(s) and supervisors to support the following in their residential area: crisis response centering around student support, low level student conduct, student leadership, curriculum implementation and supporting student success. In addition, the AAC assists in the overall development and implementation of Student Housing and Residence Life programs and services. Responsibilities Case Management and Student Conduct: Assist in assessing and addressing student concerns and crisis situations. Serve in the professional on-call rotation - this position requires working variable hours, including late night and weekend hours. Ensure the safety and security of all members of the residential community. Provide coordinated support for students in need as advised by the university’s Care Team. Support emergency and crisis needs that may arise on either department or campus level, inclusive of any protocol activation including the Emergency Operation Center. Assist in providing support and resources to residents experiencing academic difficulties and/or personal challenges in areas such as: interpersonal relationships, food insecurity, housing insecurity, identity development, adjusting to college, etc. As needed, the AAC will refer students to appropriate university and/or community resources. Respond to the needs and concerns of residents in a conscientious, appropriate, and timely manner. Assist in resolving community related concerns (roommate conflicts, community incidents, etc) utilizing effective interpersonal skills, fact gathering, and analytical skills to determine the severity of the situation and consult with the supervisor or team leader on more complex issues, as needed, on the appropriate measures to take and resources to use in order to resolve it. Ensure students understand University Policies, UHRL Policies, and the UHRL license agreement. Assist in addressing policy violations as needed. Serve as a conduct officer for low-level policy violations within University Housing and Residence Life and refer more complex and higher-level cases to Area Coordinators, as appropriate. Assist in implementing conduct sanctions utilizing an educational approach. Maintain confidential records as defined by FERPA, Clery, Title IX, and the CSU Executive orders. Provide University Housing and Residence Life leadership team members with accurate, detailed, and timely information related to student crises and community incidents. Utilize conduct software as trained and directed. Consult with Residence Life professional staff about student medical, physical, and mental health related concerns. Consult and collaborate with campus partners regarding student concerns as needed. Residential Curriculum/Student Learning/Student Success: Assist in the implementation of the department’s residential curriculum meant to support student learning and success. Support student staff/leaders in understanding the department’s learning goals and outcomes. Assist in providing training and support to student staff/leaders to ensure successful implementation of curriculum strategies. Demonstrate learning-centric approaches when working with students and student staff. Assist in ensuring residential life programs and services align with the department’s learning goals and outcomes. Assist with the on-going assessment of the department’s residential curriculum including providing/collecting on-going feedback to better implement strategies. Support student success in alignment with CSU and university goals and initiatives. Leadership Development: Assist in providing leadership development and work direction for Senior Resident Assistants and Resident Assistant in the designated residential area. Assist in facilitating weekly team meetings and regular leadership development activities with student staff in the designated residential area. Assist in coordinating monthly all-staff meetings that provide on-going professional development opportunities. Assist in providing on-going feedback to student staff/leaders. Assist with the recruitment, selection, and placement of student staff/leaders. Assist with the development and implementation of on-going training and professional development opportunities for student staff/leaders. Assist in advising the Residence Hall Association with support from the Assistant Director of Residence Life Housing Operations Processes/Administration: Provide support for the day-to-day operations of the designated residential area. Follow up on building maintenance concerns as needed. Assist with completion of room changes, move-ins and move-outs for residents throughout the year including submitting completed paperwork to the appropriate Housing staff. Assist with Housing processes, including Roommate Agreements and Health and Safety checks. Support delivery of any confidential written correspondence to residents. Assist with tracking area expenses and budget for the assigned residential community. Complete expense reports for departmental purchases made with a university P-Card. Submit reports as requested (on-call morning reports, annual area report, etc.) Support overall operational needs for University Housing and Residence Life. Other Duties and Support Functions: Promote team collaboration among all University Housing and Residence Life student and professional staff. Participate in the creation, implementation, and assessment of departmental procedures, initiatives, and services to ensure they align with the department’s mission, vision, and goals. Represent Residence Life on designated department committees as needed. Represent the department during University events including Preview Day, Admitted Students Day, Orientation, etc. Represent the department on designated university committees as needed. Perform other duties as assigned by the Director and/or designee. Minimum Qualifications Experience: Equivalent of one (1) year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate level job-related education may be substituted for the required experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the methods and problems of organization and program management. Research and interviewing techniques. Principles of individual and group behavior. The ability to rapidly acquire such knowledge of the organization, procedures and activities of the specific campus to which the position is assigned. Knowledge of basic principles, practices and major trends in the Student Services field to which assigned. Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation. Ability to interpret and apply program rules and regulations. Gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations. Present clear and concise information orally and in written reports. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies. Required Qualifications Thorough knowledge of English grammar, business writing, punctuation and spelling. Ability to compose and appropriately format correspondence and reports. Knowledge of practices, procedures and activities related to student Residential Life programs. General knowledge of interviewing and counseling techniques, and ability to listen and reason logically. General knowledge of group facilitation, oral presentation and public speaking skills. Ability to rapidly acquire a general knowledge of overall operation, functions and programs of Cal State East Bay. Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Ability to collect, compile, analyze, and evaluate factual data and make oral or written presentations based on these data. Ability to maintain dignity and self-control in stressful situations; and ability to respond to emergency and crisis situations. Ability to establish and maintain cooperative working relationships with students, staff, faculty, administrators, and private and public agencies. Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior. Ability to perform accurately in a detail-oriented environment, and to handle multiple work priorities, organize and plan work and projects. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Excellent oral and written communication skills Excellent customer service and public relations skills. Ability to live on-campus and assume 24-hour on call duty on a rotating basis. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. This position has been identified to have significant responsibility for student and campus activities, and will be required to function as a Campus Security Authority (CSA) under the Clery Act. In accordance with CSU Executive Order 1107, Implementation of the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the incumbent will be responsible for reporting allegations of Clery Act crimes to the University Police Department and/or the University Clery Director. Responsibilities of the CSA include: • Report all alleged Clery Act Crimes in a timely manner • Report any alleged Clery Act Crimes that are reported to the incumbent using the online CSA Reporting Form • Complete annual training requirement Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Sep 13 2024 Pacific Daylight Time Applications close: Jan 13 2025 Pacific Standard Time Closing Date/Time:
Sep 14, 2024
Salary and Benefits Salary Range: $4,269.00 per month to $6,040.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,269.00 per month to $4,706.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Student Services Professional 1B About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position This is a full-time, temporary live-in position through November 1, 2025 with the possibility of reappointment not to exceed three (3) years from date of hire. Serving as a student-facing member of the Division of Student Affairs, the work of the Assistant Care Coordinator (AAC) is structured to support the Mission, Vision, Values and Strategic Priorities of the university. Employed by the Department of University Housing and Residence Life (UHRL), the AAC is a full-time, temporary live-in position. The duration of this temporary appointment cannot exceed three years from the date of hire. The AAC at Cal State East Bay is expected to initiate “high-touch” front-line interaction with students as they develop formal and informal relationships. They are expected to build communities that focus on student learning and development, supporting student needs, and inclusivity for all students. The AAC will support and work with their supervisor and team leader(s) in managing the functions of their assigned residential area. This role will not conform to a standard 9:00 AM to 5:00 PM work day, rather it requires the individual to work evenings and weekends to best meet the needs of the community. The AAC will work closely with their team leader(s) and supervisors to support the following in their residential area: crisis response centering around student support, low level student conduct, student leadership, curriculum implementation and supporting student success. In addition, the AAC assists in the overall development and implementation of Student Housing and Residence Life programs and services. Responsibilities Case Management and Student Conduct: Assist in assessing and addressing student concerns and crisis situations. Serve in the professional on-call rotation - this position requires working variable hours, including late night and weekend hours. Ensure the safety and security of all members of the residential community. Provide coordinated support for students in need as advised by the university’s Care Team. Support emergency and crisis needs that may arise on either department or campus level, inclusive of any protocol activation including the Emergency Operation Center. Assist in providing support and resources to residents experiencing academic difficulties and/or personal challenges in areas such as: interpersonal relationships, food insecurity, housing insecurity, identity development, adjusting to college, etc. As needed, the AAC will refer students to appropriate university and/or community resources. Respond to the needs and concerns of residents in a conscientious, appropriate, and timely manner. Assist in resolving community related concerns (roommate conflicts, community incidents, etc) utilizing effective interpersonal skills, fact gathering, and analytical skills to determine the severity of the situation and consult with the supervisor or team leader on more complex issues, as needed, on the appropriate measures to take and resources to use in order to resolve it. Ensure students understand University Policies, UHRL Policies, and the UHRL license agreement. Assist in addressing policy violations as needed. Serve as a conduct officer for low-level policy violations within University Housing and Residence Life and refer more complex and higher-level cases to Area Coordinators, as appropriate. Assist in implementing conduct sanctions utilizing an educational approach. Maintain confidential records as defined by FERPA, Clery, Title IX, and the CSU Executive orders. Provide University Housing and Residence Life leadership team members with accurate, detailed, and timely information related to student crises and community incidents. Utilize conduct software as trained and directed. Consult with Residence Life professional staff about student medical, physical, and mental health related concerns. Consult and collaborate with campus partners regarding student concerns as needed. Residential Curriculum/Student Learning/Student Success: Assist in the implementation of the department’s residential curriculum meant to support student learning and success. Support student staff/leaders in understanding the department’s learning goals and outcomes. Assist in providing training and support to student staff/leaders to ensure successful implementation of curriculum strategies. Demonstrate learning-centric approaches when working with students and student staff. Assist in ensuring residential life programs and services align with the department’s learning goals and outcomes. Assist with the on-going assessment of the department’s residential curriculum including providing/collecting on-going feedback to better implement strategies. Support student success in alignment with CSU and university goals and initiatives. Leadership Development: Assist in providing leadership development and work direction for Senior Resident Assistants and Resident Assistant in the designated residential area. Assist in facilitating weekly team meetings and regular leadership development activities with student staff in the designated residential area. Assist in coordinating monthly all-staff meetings that provide on-going professional development opportunities. Assist in providing on-going feedback to student staff/leaders. Assist with the recruitment, selection, and placement of student staff/leaders. Assist with the development and implementation of on-going training and professional development opportunities for student staff/leaders. Assist in advising the Residence Hall Association with support from the Assistant Director of Residence Life Housing Operations Processes/Administration: Provide support for the day-to-day operations of the designated residential area. Follow up on building maintenance concerns as needed. Assist with completion of room changes, move-ins and move-outs for residents throughout the year including submitting completed paperwork to the appropriate Housing staff. Assist with Housing processes, including Roommate Agreements and Health and Safety checks. Support delivery of any confidential written correspondence to residents. Assist with tracking area expenses and budget for the assigned residential community. Complete expense reports for departmental purchases made with a university P-Card. Submit reports as requested (on-call morning reports, annual area report, etc.) Support overall operational needs for University Housing and Residence Life. Other Duties and Support Functions: Promote team collaboration among all University Housing and Residence Life student and professional staff. Participate in the creation, implementation, and assessment of departmental procedures, initiatives, and services to ensure they align with the department’s mission, vision, and goals. Represent Residence Life on designated department committees as needed. Represent the department during University events including Preview Day, Admitted Students Day, Orientation, etc. Represent the department on designated university committees as needed. Perform other duties as assigned by the Director and/or designee. Minimum Qualifications Experience: Equivalent of one (1) year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate level job-related education may be substituted for the required experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the methods and problems of organization and program management. Research and interviewing techniques. Principles of individual and group behavior. The ability to rapidly acquire such knowledge of the organization, procedures and activities of the specific campus to which the position is assigned. Knowledge of basic principles, practices and major trends in the Student Services field to which assigned. Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation. Ability to interpret and apply program rules and regulations. Gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations. Present clear and concise information orally and in written reports. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies. Required Qualifications Thorough knowledge of English grammar, business writing, punctuation and spelling. Ability to compose and appropriately format correspondence and reports. Knowledge of practices, procedures and activities related to student Residential Life programs. General knowledge of interviewing and counseling techniques, and ability to listen and reason logically. General knowledge of group facilitation, oral presentation and public speaking skills. Ability to rapidly acquire a general knowledge of overall operation, functions and programs of Cal State East Bay. Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Ability to collect, compile, analyze, and evaluate factual data and make oral or written presentations based on these data. Ability to maintain dignity and self-control in stressful situations; and ability to respond to emergency and crisis situations. Ability to establish and maintain cooperative working relationships with students, staff, faculty, administrators, and private and public agencies. Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior. Ability to perform accurately in a detail-oriented environment, and to handle multiple work priorities, organize and plan work and projects. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Excellent oral and written communication skills Excellent customer service and public relations skills. Ability to live on-campus and assume 24-hour on call duty on a rotating basis. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. This position has been identified to have significant responsibility for student and campus activities, and will be required to function as a Campus Security Authority (CSA) under the Clery Act. In accordance with CSU Executive Order 1107, Implementation of the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the incumbent will be responsible for reporting allegations of Clery Act crimes to the University Police Department and/or the University Clery Director. Responsibilities of the CSA include: • Report all alleged Clery Act Crimes in a timely manner • Report any alleged Clery Act Crimes that are reported to the incumbent using the online CSA Reporting Form • Complete annual training requirement Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Sep 13 2024 Pacific Daylight Time Applications close: Jan 13 2025 Pacific Standard Time Closing Date/Time:
TACOMA PUBLIC SCHOOLS
Tacoma, Washington, United States
Description Tacoma Public Schools Expected Start Date: Possible 2-weeks after posting closes or sooner FTE: 1.0 Hours per day: 8.0 Salary Level: BDV/04/2, $26.601hr Work Hours: 6:00am - 9:30am & 1:00pm - 4:30pm (with lunch in-between) Benefits: This job has the full range of benefits offered by Tacoma Public Schools. Examples Of Duties This position operates vans or cars to transport students and other authorized persons on all types of District approved activities. ESSENTIAL JOB FUNCTIONS 1. Drives a school van or car on scheduled routes and/or on all types of District approved activities inside and outside District boundaries. 2. Services, inspects, and cleans school van or car and related equipment to ensure compliance with state and District regulations. 3. Maintains control of student passengers as related to safety; reports unsafe acts or conditions which require the attention of any person other than the driver. 4. Completes forms, records, and reports to ensure compliance with state and District regulations. 5. Attends meetings and completes any training programs as required by the state and the District; maintains and follows current knowledge of all laws and policies established by the state. OTHER JOB DUTIES 1. Performs basic first aid, as necessary. 2. Aids in loading and unloading students from van or car; assists passengers in evacuating van or car in emergency situations. 3. Performs related duties as assigned, on a temporary basis. 4. Regular, reliable, predictable attendance or physical presence is an essential job requirement and critical to the performance of the work. CONDITIONS May be required to work outdoors in inclement weather; may be required to lift and carry up to 20 pounds, bend, squat, stoop, kneel, crouch, walk, twist, climb, and/or be mobile. Minimum Qualifications Education and Experience High school graduation or equivalent; five years of experience as a licensed driver of a passenger vehicle, and completion of van driver training programs; or any combination of experience and training which provides the applicant with the knowledge, skills, and ability required to perform the work. Licenses/Special Requirements Valid Washington State driver’s license Proof of acceptable driving record for the past five years School bus driver authorization, as provided by the District First aid and CPR card or required to obtain within first 30 days of employment Must be 21 years of age Compliance with State Board of Education Requirements for Bus Drivers (WAC 180-20) Fingerprints and successful WSP and FBI background clearance/sexual misconduct clearance obtained by the District prior to working with the District Knowledge, Skills, and Abilities Knowledge of state and District policies regarding school van or car transportation Knowledge of basic first aid and CPR Skill in obtaining, clarifying, and exchanging information Ability to physically move in an overturned van or car and assist students Ability to demonstrate reasonable, reliable, and regular attendance Ability to operate communications equipment Ability to establish and maintain effective working relationships with a variety of people in a multi-cultural, diverse socio-economic setting Supplemental Information This job description is not an employment agreement or contract. District administration has the exclusive right to alter this job description at any time without notice. The statements contained herein reflect general details as necessary to describe the primary functions of this job, the level of knowledge and skill typically required and the scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload. Tacoma Public Schools does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups. The following employees have been designated to handle questions and complaints of alleged discrimination: Civil Rights Coordinator: Renee Trueblood, 253-571-1252, civilrights@tacoma.k12.wa.us Title IX Coordinator: Wayne Greer, 253-571-1191, wgreer@tacoma.k12.wa.us 504 Coordinator: Elise Friedrich-Nielsen, 253-571-1065, efriedr@tacoma.k12.wa.us Mailing address: P.O. Box 1357, Tacoma, WA 98401-1357. Closing Date/Time: 9/18/2024 11:59 PM Pacific
Sep 12, 2024
Full Time
Description Tacoma Public Schools Expected Start Date: Possible 2-weeks after posting closes or sooner FTE: 1.0 Hours per day: 8.0 Salary Level: BDV/04/2, $26.601hr Work Hours: 6:00am - 9:30am & 1:00pm - 4:30pm (with lunch in-between) Benefits: This job has the full range of benefits offered by Tacoma Public Schools. Examples Of Duties This position operates vans or cars to transport students and other authorized persons on all types of District approved activities. ESSENTIAL JOB FUNCTIONS 1. Drives a school van or car on scheduled routes and/or on all types of District approved activities inside and outside District boundaries. 2. Services, inspects, and cleans school van or car and related equipment to ensure compliance with state and District regulations. 3. Maintains control of student passengers as related to safety; reports unsafe acts or conditions which require the attention of any person other than the driver. 4. Completes forms, records, and reports to ensure compliance with state and District regulations. 5. Attends meetings and completes any training programs as required by the state and the District; maintains and follows current knowledge of all laws and policies established by the state. OTHER JOB DUTIES 1. Performs basic first aid, as necessary. 2. Aids in loading and unloading students from van or car; assists passengers in evacuating van or car in emergency situations. 3. Performs related duties as assigned, on a temporary basis. 4. Regular, reliable, predictable attendance or physical presence is an essential job requirement and critical to the performance of the work. CONDITIONS May be required to work outdoors in inclement weather; may be required to lift and carry up to 20 pounds, bend, squat, stoop, kneel, crouch, walk, twist, climb, and/or be mobile. Minimum Qualifications Education and Experience High school graduation or equivalent; five years of experience as a licensed driver of a passenger vehicle, and completion of van driver training programs; or any combination of experience and training which provides the applicant with the knowledge, skills, and ability required to perform the work. Licenses/Special Requirements Valid Washington State driver’s license Proof of acceptable driving record for the past five years School bus driver authorization, as provided by the District First aid and CPR card or required to obtain within first 30 days of employment Must be 21 years of age Compliance with State Board of Education Requirements for Bus Drivers (WAC 180-20) Fingerprints and successful WSP and FBI background clearance/sexual misconduct clearance obtained by the District prior to working with the District Knowledge, Skills, and Abilities Knowledge of state and District policies regarding school van or car transportation Knowledge of basic first aid and CPR Skill in obtaining, clarifying, and exchanging information Ability to physically move in an overturned van or car and assist students Ability to demonstrate reasonable, reliable, and regular attendance Ability to operate communications equipment Ability to establish and maintain effective working relationships with a variety of people in a multi-cultural, diverse socio-economic setting Supplemental Information This job description is not an employment agreement or contract. District administration has the exclusive right to alter this job description at any time without notice. The statements contained herein reflect general details as necessary to describe the primary functions of this job, the level of knowledge and skill typically required and the scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload. Tacoma Public Schools does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups. The following employees have been designated to handle questions and complaints of alleged discrimination: Civil Rights Coordinator: Renee Trueblood, 253-571-1252, civilrights@tacoma.k12.wa.us Title IX Coordinator: Wayne Greer, 253-571-1191, wgreer@tacoma.k12.wa.us 504 Coordinator: Elise Friedrich-Nielsen, 253-571-1065, efriedr@tacoma.k12.wa.us Mailing address: P.O. Box 1357, Tacoma, WA 98401-1357. Closing Date/Time: 9/18/2024 11:59 PM Pacific
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Administrative Support Coordinator ITEPP/ELITE Scholars Department: ITEPP/ELITE Scholars Job #535214 First Review Date: Wednesday, March 27, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535214) Administrative Support Coordinator I, Administrative Support Coordinator ITEPP/ELITE Scholars, Salary Range: $3,505 - $5,508 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in Department of Indian Tribal & Education Personnel Program/ELITE Scholars. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Under the lead work direction of the Coordinator for ITEPP & ELITE Scholars, this position provides administrative coordination and support to the ELITE Scholars and ITEPP programs. This includes the Coordinator, Student Support Specialist, and student staff. The Administrative Support Coordinator position provides support for the ELITE Scholars and ITEPP programs with all fiscal transactions, events, travel, budgeting, and programming oversight. Additionally, the ASC oversees the management of the office and trains and provides lead work direction to multiple student assistants. Key Responsibilities: 25% Administrative Support: Receives and composes sensitive correspondence and other communications; Maintains paper and electronic filing systems; responsible for creating and maintaining departmental procedures manual; Arranges and creates meetings to support ELITE Scholars; Responsible for tracking incoming communication with prospective students or partners, and then referring them to the correct person(s)/department(s); Responsible for office inventory, equipment maintenance, and ordering supplies; assists with the submission of requisitions and purchase orders as required; Prepares and submits ProCards; Processes reimbursements and other expense-related activities; Tracks and maintain shadow budget for the program, including stateside, advancement, and auxiliary funding. Support and editing for website 25% Customer/Client Services Supports and coordinates general office activities and provides and oversees all reception services, including receiving a wide variety of visitors, including students, staff, alumni, and community members. Assists with travel arrangements for the coordinator, student services specialist, and students; this includes booking travel, submitting travel authorizations and expense reports in a timely manner. Assess student issues for appropriate referral in the main ELITE Scholars office. Acts as the key advisor for the department and is responsible for requesting PeopleSoft access, key cards, phone line connections, printer payments, maintenance requests, makes room reservations, etc. 30% Special Events Coordination and Support: Supports and/or coordinates the planning special events; Performs event-based budget reconciliation and reporting using financial reporting spreadsheets; Assists in the outreach and promotion of events; Responsible for ongoing coordination of welcome and graduation receptions 15% Student staff and Interns Oversees and trains the department office student assistants; Orienting and onboarding all undergraduate and graduate student assistants; Establishes priorities and workflow, delegating work as needed; and completes student time sheets; Provides support for onboarding, orientation, and other tasks related to interns 5% Other Duties as Assigned: Knowledge, Skills, and Abilities Associated with this Position Include: Experience to be fully functional in all technical aspects of work assignments) Organizational, task and time management skills, including planning, prioritizing, and managing work in a confidential office setting with diverse demands and frequent interruptions. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of English grammar, punctuation, and spelling. Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects: Recognizing and quickly accommodating changing priorities; performing detail work accurately and efficiently. Problem solving and researching solutions; using independent judgment in decision making; ability to work independently. Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures. Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. Ability to draft and compose correspondence and standard reports. Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature: Excellent communication and collaboration skills, including the ability to establish and maintain positive working relationships, communicate effectively with a diverse population, and demonstrate excellent interpersonal skills. Skills in establishing and maintaining positive working relationships, communicating effectively with a diverse population, and demonstrating excellent interpersonal skills. Minimum Qualifications: Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. A knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Preferred Qualifications: Knowledge of: Grant writing and expenditure processes. Experience working with foster youth Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first reviews is Wednesday, March 27, 2024. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1035 Publication Date: March 12, 2024 Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Administrative Support Coordinator ITEPP/ELITE Scholars Department: ITEPP/ELITE Scholars Job #535214 First Review Date: Wednesday, March 27, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #535214) Administrative Support Coordinator I, Administrative Support Coordinator ITEPP/ELITE Scholars, Salary Range: $3,505 - $5,508 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in Department of Indian Tribal & Education Personnel Program/ELITE Scholars. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Under the lead work direction of the Coordinator for ITEPP & ELITE Scholars, this position provides administrative coordination and support to the ELITE Scholars and ITEPP programs. This includes the Coordinator, Student Support Specialist, and student staff. The Administrative Support Coordinator position provides support for the ELITE Scholars and ITEPP programs with all fiscal transactions, events, travel, budgeting, and programming oversight. Additionally, the ASC oversees the management of the office and trains and provides lead work direction to multiple student assistants. Key Responsibilities: 25% Administrative Support: Receives and composes sensitive correspondence and other communications; Maintains paper and electronic filing systems; responsible for creating and maintaining departmental procedures manual; Arranges and creates meetings to support ELITE Scholars; Responsible for tracking incoming communication with prospective students or partners, and then referring them to the correct person(s)/department(s); Responsible for office inventory, equipment maintenance, and ordering supplies; assists with the submission of requisitions and purchase orders as required; Prepares and submits ProCards; Processes reimbursements and other expense-related activities; Tracks and maintain shadow budget for the program, including stateside, advancement, and auxiliary funding. Support and editing for website 25% Customer/Client Services Supports and coordinates general office activities and provides and oversees all reception services, including receiving a wide variety of visitors, including students, staff, alumni, and community members. Assists with travel arrangements for the coordinator, student services specialist, and students; this includes booking travel, submitting travel authorizations and expense reports in a timely manner. Assess student issues for appropriate referral in the main ELITE Scholars office. Acts as the key advisor for the department and is responsible for requesting PeopleSoft access, key cards, phone line connections, printer payments, maintenance requests, makes room reservations, etc. 30% Special Events Coordination and Support: Supports and/or coordinates the planning special events; Performs event-based budget reconciliation and reporting using financial reporting spreadsheets; Assists in the outreach and promotion of events; Responsible for ongoing coordination of welcome and graduation receptions 15% Student staff and Interns Oversees and trains the department office student assistants; Orienting and onboarding all undergraduate and graduate student assistants; Establishes priorities and workflow, delegating work as needed; and completes student time sheets; Provides support for onboarding, orientation, and other tasks related to interns 5% Other Duties as Assigned: Knowledge, Skills, and Abilities Associated with this Position Include: Experience to be fully functional in all technical aspects of work assignments) Organizational, task and time management skills, including planning, prioritizing, and managing work in a confidential office setting with diverse demands and frequent interruptions. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of English grammar, punctuation, and spelling. Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects: Recognizing and quickly accommodating changing priorities; performing detail work accurately and efficiently. Problem solving and researching solutions; using independent judgment in decision making; ability to work independently. Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures. Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. Ability to draft and compose correspondence and standard reports. Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature: Excellent communication and collaboration skills, including the ability to establish and maintain positive working relationships, communicate effectively with a diverse population, and demonstrate excellent interpersonal skills. Skills in establishing and maintaining positive working relationships, communicating effectively with a diverse population, and demonstrating excellent interpersonal skills. Minimum Qualifications: Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. A knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Preferred Qualifications: Knowledge of: Grant writing and expenditure processes. Experience working with foster youth Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first reviews is Wednesday, March 27, 2024. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1035 Publication Date: March 12, 2024 Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Special Programs Coordinator and Financial Aid Counselor performs functions under the general supervision of the Associate Director of Counseling and Advising, but works independently to provide a variety of coordinating and advising services in support of the Financial Aid Counseling Unit. Performs functions related to the functional and technical financial aid programs, the Financial Aid application processes and awarding cycles, as well as student and parent counseling. The incumbent is responsible for maintaining a high level of knowledge regarding Financial Aid programs that attracts, retains, and enrolls academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. As a representative for San Jose State University, this position maintains a high level of expertise in Financial Aid requirements, processes, and regulations to facilitate quality customer service and financial aid advising in supporting students’ decision to apply and attend SJSU. The Special Programs Coordinator and Financial Aid Counselor will develop and maintain accurate and transparent financial aid documentation and work flow in order to maintain levels of productivity and quality of financial aid counseling for prospective and continuing students. Key Responsibilities Coordinate a variety of Special Programs supported by the Financial Aid Office (Study Abroad, Summer Faculty Led Programs, and Accelerated Programs with a special session fee structure) Coordination of financial aid awarded for students enrolled in program of studies. (Pell Credential awarding, Cross-Enrollment, Summer-Start Programs, and Fee Waivers/Vocational Rehab payments). Awarding of aid for specialized grants for students in Doctorate Programs, and MBA programs Liaison with on and off campus personnel in administering the various programs. Work closely with the Bursar’s Office to ensure the timely disbursement and transmittal of financial aid for the special programs Run necessary queries to identify students to determine the amount of aid to return for those who withdraw or drop classes Utilize the PeopleSoft Module to determine the amount of aid to be charged and adjust/return the Title IV aid as necessary Ensures the effective Financial Aid communication process to prospective students and their families, and supports the yield process and activities for admitted students Maintains knowledge of financial aid programs, including Pell, Federal, Cal Grant, and Federal Work Study (FWS). Keeps current and interprets federal and scholarship eligibility criteria and office practices Provide counseling to students and campus organizations to educate on budgeting and financial literacy topics thru all media - zoom/in-person/group presentations Knowledge, Skills & Abilities Must be able to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President, communicating effectively and professionally. Strong oral and written communication skills Must possess excellent customer service and public relations skills Working knowledge of methods, procedures, practices and activities of the program area Ability to interpret and apply university policies, rules, and regulations regarding financial aid Demonstrated experience with the Federal and State Grant Programs in a Higher Education setting - reconciliation of funds, processing issues, and experience with outside entities in relation to the administration of the programs Ability to interpret and explain policies to various staff members and students General knowledge of individual counseling techniques, and working knowledge of student services programs to which immediately assigned Thorough knowledge of English grammar, business writing, punctuation and spelling Ability to compose and appropriately format correspondence and reports Working knowledge of software applications such as word processing, spreadsheet, and database management General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques Ability to obtain factual and interpretive information through interviews Ability to acquire and apply knowledge of financial aid requirements Ability to analyze and evaluate financial documents, and acquire and apply knowledge of Financial Aid and Scholarships Ability to be sensitive and responsive to student needs and ability to work independently and in a team setting Ability to maintain confidentiality and appropriately handle sensitive communications with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications Bachelor’s Degree Five (5) years of in-house financial aid experience - from application to disbursement - FAFSA completion, awarding students, revising awards, and processing R2T4, etc. Two (2) years of experience working with special populations outside of the regular financial aid process Two (2) years of student counseling experience relaying information to students and families on their financial aid eligibility Two (2) years’ experience of presenting to students/families thru in-person or virtual means Experience with online document retrieval system (OnBase) and running queries from PeopleSoft Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month - $5,732/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 20, 2024 through April 3, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary The Special Programs Coordinator and Financial Aid Counselor performs functions under the general supervision of the Associate Director of Counseling and Advising, but works independently to provide a variety of coordinating and advising services in support of the Financial Aid Counseling Unit. Performs functions related to the functional and technical financial aid programs, the Financial Aid application processes and awarding cycles, as well as student and parent counseling. The incumbent is responsible for maintaining a high level of knowledge regarding Financial Aid programs that attracts, retains, and enrolls academically qualified, culturally diverse, and socially conscious populations of undergraduate and graduate students. As a representative for San Jose State University, this position maintains a high level of expertise in Financial Aid requirements, processes, and regulations to facilitate quality customer service and financial aid advising in supporting students’ decision to apply and attend SJSU. The Special Programs Coordinator and Financial Aid Counselor will develop and maintain accurate and transparent financial aid documentation and work flow in order to maintain levels of productivity and quality of financial aid counseling for prospective and continuing students. Key Responsibilities Coordinate a variety of Special Programs supported by the Financial Aid Office (Study Abroad, Summer Faculty Led Programs, and Accelerated Programs with a special session fee structure) Coordination of financial aid awarded for students enrolled in program of studies. (Pell Credential awarding, Cross-Enrollment, Summer-Start Programs, and Fee Waivers/Vocational Rehab payments). Awarding of aid for specialized grants for students in Doctorate Programs, and MBA programs Liaison with on and off campus personnel in administering the various programs. Work closely with the Bursar’s Office to ensure the timely disbursement and transmittal of financial aid for the special programs Run necessary queries to identify students to determine the amount of aid to return for those who withdraw or drop classes Utilize the PeopleSoft Module to determine the amount of aid to be charged and adjust/return the Title IV aid as necessary Ensures the effective Financial Aid communication process to prospective students and their families, and supports the yield process and activities for admitted students Maintains knowledge of financial aid programs, including Pell, Federal, Cal Grant, and Federal Work Study (FWS). Keeps current and interprets federal and scholarship eligibility criteria and office practices Provide counseling to students and campus organizations to educate on budgeting and financial literacy topics thru all media - zoom/in-person/group presentations Knowledge, Skills & Abilities Must be able to interact with a variety of internal partners from Academic and Student Affairs to the Office of the President, communicating effectively and professionally. Strong oral and written communication skills Must possess excellent customer service and public relations skills Working knowledge of methods, procedures, practices and activities of the program area Ability to interpret and apply university policies, rules, and regulations regarding financial aid Demonstrated experience with the Federal and State Grant Programs in a Higher Education setting - reconciliation of funds, processing issues, and experience with outside entities in relation to the administration of the programs Ability to interpret and explain policies to various staff members and students General knowledge of individual counseling techniques, and working knowledge of student services programs to which immediately assigned Thorough knowledge of English grammar, business writing, punctuation and spelling Ability to compose and appropriately format correspondence and reports Working knowledge of software applications such as word processing, spreadsheet, and database management General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques Ability to obtain factual and interpretive information through interviews Ability to acquire and apply knowledge of financial aid requirements Ability to analyze and evaluate financial documents, and acquire and apply knowledge of Financial Aid and Scholarships Ability to be sensitive and responsive to student needs and ability to work independently and in a team setting Ability to maintain confidentiality and appropriately handle sensitive communications with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three (3) years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Preferred Qualifications Bachelor’s Degree Five (5) years of in-house financial aid experience - from application to disbursement - FAFSA completion, awarding students, revising awards, and processing R2T4, etc. Two (2) years of experience working with special populations outside of the regular financial aid process Two (2) years of student counseling experience relaying information to students and families on their financial aid eligibility Two (2) years’ experience of presenting to students/families thru in-person or virtual means Experience with online document retrieval system (OnBase) and running queries from PeopleSoft Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month - $5,732/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 20, 2024 through April 3, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Residential Life Coordinator is a live-in position that works independently, under general supervision, to oversee 600 to 1400 co -educational students in a University Housing Services (UHS) complex and assists in the development and provision of all Residential Life activities. Key Responsibilities Assist in team planning, establishing goals and objectives to enhance the residential experience Execute departmental processes (i.e. move-in, move-out, occupancy checks, room changes, assignments, etc.) in collaboration with UHS operation team Utilize online and desktop programs to manage facilities work orders, hall occupancy, and hall resources (StarRez) Monitor and/or administer student employee scheduling and payroll Provide leadership, direction, and support for educational initiatives under the Residential Curriculum Model, respond to individual resident needs and coordinate co-curricular programming to promotes departmental learning goals Assist in the collection of evaluation of student learning and satisfaction assessments to identify gaps and make improvements as needed Serve on at least (1) departmental committee to plan, execute and evaluate staff recruitment and training Assumes daily, evening, weekend and vacation on-call coverage that include both community and campus-wide responsibilities Respond as first on-campus professional level contact for crisis intervention and management for the residential community via a 24-hour on-call; notify department/campus staff members regarding crisis situations as applicable Co-supervise 21-36 Resident Advisors (RAs) and 1-2 Hall Office Coordinators (HOC) Knowledge, Skills & Abilities General knowledge of interviewing and counseling techniques, and ability to listen and reason logically General knowledge of group facilitation, oral presentation and public speaking skills Ability to collect, compile, analyze, and evaluate factual data and make oral or written presentations based on these data Ability to maintain dignity and self-control in stressful situations; and ability to respond to emergency and crisis situations Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to advise students individually or in groups on routine matters, and general knowledge of principles of Individual and group behavior Ability to establish and maintain cooperative working relationships with students, staff, and faculty, administrators, and private and public agencies Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Strong oral and written communication skills Excellent customer service and public relations skills Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division graduate coursework in counseling techniques, interviewing, and conflict resolution Two years of professional experience in one of the student services program areas or in a related field. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. Preferred Qualifications Master’s Degree in Student Affairs, Education, Counseling or a related field Residence Hall Management experience Experience providing education about Diverse Populations Leadership Program Development experience Student Conduct/Judicial Affairs experience Supervision experience Experience teaching and/or presenting educational workshops Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month CSU Hiring Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: April 8, 2024 through April 22, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary The Residential Life Coordinator is a live-in position that works independently, under general supervision, to oversee 600 to 1400 co -educational students in a University Housing Services (UHS) complex and assists in the development and provision of all Residential Life activities. Key Responsibilities Assist in team planning, establishing goals and objectives to enhance the residential experience Execute departmental processes (i.e. move-in, move-out, occupancy checks, room changes, assignments, etc.) in collaboration with UHS operation team Utilize online and desktop programs to manage facilities work orders, hall occupancy, and hall resources (StarRez) Monitor and/or administer student employee scheduling and payroll Provide leadership, direction, and support for educational initiatives under the Residential Curriculum Model, respond to individual resident needs and coordinate co-curricular programming to promotes departmental learning goals Assist in the collection of evaluation of student learning and satisfaction assessments to identify gaps and make improvements as needed Serve on at least (1) departmental committee to plan, execute and evaluate staff recruitment and training Assumes daily, evening, weekend and vacation on-call coverage that include both community and campus-wide responsibilities Respond as first on-campus professional level contact for crisis intervention and management for the residential community via a 24-hour on-call; notify department/campus staff members regarding crisis situations as applicable Co-supervise 21-36 Resident Advisors (RAs) and 1-2 Hall Office Coordinators (HOC) Knowledge, Skills & Abilities General knowledge of interviewing and counseling techniques, and ability to listen and reason logically General knowledge of group facilitation, oral presentation and public speaking skills Ability to collect, compile, analyze, and evaluate factual data and make oral or written presentations based on these data Ability to maintain dignity and self-control in stressful situations; and ability to respond to emergency and crisis situations Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to advise students individually or in groups on routine matters, and general knowledge of principles of Individual and group behavior Ability to establish and maintain cooperative working relationships with students, staff, and faculty, administrators, and private and public agencies Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Strong oral and written communication skills Excellent customer service and public relations skills Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division graduate coursework in counseling techniques, interviewing, and conflict resolution Two years of professional experience in one of the student services program areas or in a related field. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. Preferred Qualifications Master’s Degree in Student Affairs, Education, Counseling or a related field Residence Hall Management experience Experience providing education about Diverse Populations Leadership Program Development experience Student Conduct/Judicial Affairs experience Supervision experience Experience teaching and/or presenting educational workshops Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month CSU Hiring Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: April 8, 2024 through April 22, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Senior Director of University Housing performs duties under the general supervision and takes work lead direction from the Assistant Director for Residential Accounts and Financial Services. This incumbent works independently to achieve specified outcomes, the Financial Operations Coordinator is responsible for assisting with coordination and supports business operations processes including billing and auditing, meal plan administration and license cancellations. In addition, Financial Operations Coordinator assists and supports coordination of cashiering, provides front facing response and follow up to residents inquiries. Key Responsibilities Utilizing campus IPP due dates, assists with coordination of billing upload and due dates with Financial Operations staff. Performs scheduled fee assessments in StarRez to create regular batch uploads to campus PeopleSoft system. Processes billing charges and changes for telephone, parking, meal plans, room, and activities. Regularly audits various reports generated from housing management software (StarRez) to ensure accuracy and billing integrity, making necessary corrections prior to fee assessment. Analyzes data entered then generates and uploads charge adjustments due to occupancy, meal plan changes or miscellaneous fee assessment. Researches accounts with discrepancies and initiates corrections as needed or refers to the proper staff to make corrections. Explains policy and answers questions regarding the UHS license, application and cancellation processes, payment deadlines, meal plan inquiries, and housing charges posted to the student account in PeopleSoft. Counsels residents regarding cancellation of their License Agreement. Processes parking requests via DocuSign and updates student parking car information using StarRez database. Assists with coordination of semester meal plan upload from UHS to Spartan Shops, ensures accurate billing to resident accounts, analyses, and researches subsequent sales and cancellations, ensures compliance with UHS and Spartan Shops internal policies. Responds to resident’s inquiries regarding account balance, late fees or holds, reduced initial payment process, and any other housing related questions. Researches and reconciles accounts, initiates corrections to accounts using StarRez, PeopleSoft and CASHNet. Meets with prospective and current residents to discuss delinquency issues providing support to Resident Billing Coordinator and Licensing and Financial Specialist Knowledge, Skills & Abilities Knowledge of word processing, spreadsheet, PeopleSoft, and database software. Ability to review financial documents for accuracy, completeness, validity and adherence to standards. Demonstrated ability to understand, interpret and apply policies and regulations in specific situations. Ability to compute and post figures efficiently and accurately. Ability to review financial documents for accuracy, completeness, validity and adherence to standards. Ability to compute and post figures efficiently and accurately. Demonstrated ability to perform complex tasks involving independent judgment, accuracy and speed. Must be able to work while under the heavy pressure of constant deadlines. Must have excellent written and verbal communications skills. Ability to research problems independently. Thorough knowledge of UHS business practices including (but not limited to) applications, assignments, cashiering, billing and facilities. Knowledge of SQL. Knowledge of StarRez and PeopleSoft databases. Ability to analyze complex data, interpret financial records and determine most efficient method of implementation. Ability to resolve complex issues, make independent decisions, exercise sound judgment, and follow through to completion. Requires attention to detail and accurate data entry. Proficient use of basic methods and procedures to research various topics. Ability to analyze, audit, and process all types of payment requests. Ability to act as a primary information source for staff members in functional unit. Required Qualifications Any equivalent combination of education and experience which provides the required knowledge and abilities. Equivalent to three years of progressively responsible financial record-keeping experience which has provided the above knowledge and abilities. Preferred Qualifications Bachelor’s Degree in Business Administration, Finance, Accounting or a related field Experience working with billing process. Experience conducting an auditing process. Experience working in a residential or property management environment. Experience working in an educational environment Compensation Classification: Accounting Technician II Anticipated Hiring Range: $4,055/month - $4,288/month CSU Salary Range: $3,688/month - $6,122/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: May 1, 2024 through May 15, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: May 01 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary Reporting to the Senior Director of University Housing performs duties under the general supervision and takes work lead direction from the Assistant Director for Residential Accounts and Financial Services. This incumbent works independently to achieve specified outcomes, the Financial Operations Coordinator is responsible for assisting with coordination and supports business operations processes including billing and auditing, meal plan administration and license cancellations. In addition, Financial Operations Coordinator assists and supports coordination of cashiering, provides front facing response and follow up to residents inquiries. Key Responsibilities Utilizing campus IPP due dates, assists with coordination of billing upload and due dates with Financial Operations staff. Performs scheduled fee assessments in StarRez to create regular batch uploads to campus PeopleSoft system. Processes billing charges and changes for telephone, parking, meal plans, room, and activities. Regularly audits various reports generated from housing management software (StarRez) to ensure accuracy and billing integrity, making necessary corrections prior to fee assessment. Analyzes data entered then generates and uploads charge adjustments due to occupancy, meal plan changes or miscellaneous fee assessment. Researches accounts with discrepancies and initiates corrections as needed or refers to the proper staff to make corrections. Explains policy and answers questions regarding the UHS license, application and cancellation processes, payment deadlines, meal plan inquiries, and housing charges posted to the student account in PeopleSoft. Counsels residents regarding cancellation of their License Agreement. Processes parking requests via DocuSign and updates student parking car information using StarRez database. Assists with coordination of semester meal plan upload from UHS to Spartan Shops, ensures accurate billing to resident accounts, analyses, and researches subsequent sales and cancellations, ensures compliance with UHS and Spartan Shops internal policies. Responds to resident’s inquiries regarding account balance, late fees or holds, reduced initial payment process, and any other housing related questions. Researches and reconciles accounts, initiates corrections to accounts using StarRez, PeopleSoft and CASHNet. Meets with prospective and current residents to discuss delinquency issues providing support to Resident Billing Coordinator and Licensing and Financial Specialist Knowledge, Skills & Abilities Knowledge of word processing, spreadsheet, PeopleSoft, and database software. Ability to review financial documents for accuracy, completeness, validity and adherence to standards. Demonstrated ability to understand, interpret and apply policies and regulations in specific situations. Ability to compute and post figures efficiently and accurately. Ability to review financial documents for accuracy, completeness, validity and adherence to standards. Ability to compute and post figures efficiently and accurately. Demonstrated ability to perform complex tasks involving independent judgment, accuracy and speed. Must be able to work while under the heavy pressure of constant deadlines. Must have excellent written and verbal communications skills. Ability to research problems independently. Thorough knowledge of UHS business practices including (but not limited to) applications, assignments, cashiering, billing and facilities. Knowledge of SQL. Knowledge of StarRez and PeopleSoft databases. Ability to analyze complex data, interpret financial records and determine most efficient method of implementation. Ability to resolve complex issues, make independent decisions, exercise sound judgment, and follow through to completion. Requires attention to detail and accurate data entry. Proficient use of basic methods and procedures to research various topics. Ability to analyze, audit, and process all types of payment requests. Ability to act as a primary information source for staff members in functional unit. Required Qualifications Any equivalent combination of education and experience which provides the required knowledge and abilities. Equivalent to three years of progressively responsible financial record-keeping experience which has provided the above knowledge and abilities. Preferred Qualifications Bachelor’s Degree in Business Administration, Finance, Accounting or a related field Experience working with billing process. Experience conducting an auditing process. Experience working in a residential or property management environment. Experience working in an educational environment Compensation Classification: Accounting Technician II Anticipated Hiring Range: $4,055/month - $4,288/month CSU Salary Range: $3,688/month - $6,122/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: May 1, 2024 through May 15, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: May 01 2024 Pacific Daylight Time Applications close: Closing Date/Time: