CITY OF SAN JOSE
San Jose, California, United States
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about San José. About the Department The City of San José is a place where we use civic technology to help our community thrive. As the 13th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $6 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology’s (IT) mission: Enrich the quality of life in San José through innovation, collaboration, and engagement. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. Position Duties NOTE - The first review of applications will be on Monday, August 12, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, August 9, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of August 26, 2024. The City of San José is recruiting for an Enterprise Business Automation and Development Services Manager in the Information Technology Department. As a technical manager, this position will oversee technology at an enterprise level and ensure that technology initiatives across all departments are aligned with the overall business strategies, improving efficiency and coherence in technology implementation. This position will manage the scalability of IT infrastructure to support business growth and integration across various departments, avoiding siloed implementations. In addition, the Enterprise Business Automation and Development Services Manager would enforce consistent security protocols and compliance measures, reducing risks to the city. The ideal candidate must demonstrate the ability to optimize the allocation of technology resources to avoid redundancy and maximize the rate of investment for better resource management, cost savings, and more strategic investments in technology. This position is also responsible to identify and implement emerging technologies that provide strategic advantages. The technology portfolio includes but not limited to: Permitting and Compliance (Granicus AMANDA) Public Portal (https://sjpermits.org/permits/online-permits.html) Business Intelligence (Crystal Reports, Yellowfin Analytics and Reports, and Power BI) Electronic Plan Review Geographic Information System Mapping (GIS) Viewer Digital Inspections Resource Planning & Scheduling (custom inspection scheduling and assignment) Document Scanning & Conversion (e.g., Panagon Capture, QuickStroke, and custom scanning and indexing application, etc.) Collaboration Tools (Microsoft Office 365) Enterprise Content Management (Microsoft SharePoint) Workflow automation, digital forms, and electronic signature platform (SimpliGov) IT Service Management, IT Operations Management, and/or IT Asset Management (e.g., ServiceNow) Customer Relationship Management (CRM) (e.g., Salesforce) Key duties include but are not limited to: Strategic Planning and Implementation: Develop and implement the technology strategy in alignment with the organization's business objectives; Oversee the integration of new technologies and ensure they enhance operational efficiency and competitiveness; Plan and manage technology projects, from conception through execution and evaluation. Team Leadership and Management: Lead and manage multiple teams, including Business Automation and Development Services Development/Enhancement teams, including hiring, training, and evaluating staff; Foster a collaborative and innovative work environment; Provide guidance and support to team members, helping them develop their skills and advance their careers. System and Network Management: Ensure the reliability, security, and performance of the Business Automation and Development Services systems, including networks, servers, and software applications; Oversee the maintenance and upgrade of existing systems and the implementation of new systems; Ensure systems are scalable and can grow with the organization’s needs. Budgeting and Resource Allocation: Manage the Business Automation and Development Services budgets, ensuring cost-effective use of resources; Allocate resources for projects and initiatives, balancing immediate needs with long-term goals; Negotiate contracts with vendors and service providers to secure the best terms. Cybersecurity and Risk Management: Enforce IT security policies and protocols to protect the organization’s data and systems; Monitor for potential security threats and respond to incidents; Conduct regular security audits and risk assessments. Vendor and Stakeholder Management: Manage relationships with external vendors and service providers; Ensure that third-party services meet organizational standards and deliver value; Communicate and collaborate with stakeholders across the organization to understand their technology needs and priorities. Innovation and Continuous Improvement: Stay current with emerging technologies and industry trends; Identify opportunities for innovation and process improvement; Lead initiatives to adopt new technologies that can improve efficiency, productivity, and competitiveness. Compliance and Governance: Ensure that the organization’s technology operations comply with relevant regulations and standards; Implement and maintain governance frameworks for IT management; Prepare and submit reports to senior management and regulatory bodies as required. Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans and business continuity strategies; Ensure that backup systems and procedures are in place and tested regularly; Coordinate response efforts during IT emergencies and system outages. Performance Monitoring and Reporting: Monitor the performance of IT systems and services, ensuring they meet organizational requirements; Develop and track key performance indicators (KPIs) for IT operations; Report on IT performance, issues, and achievements to senior management. Accessible Software: Ensure developed software is accessible to all users, including those with disabilities. Please note that the Enterprise Business Automation and Development Services Manager (Enterprise Technology Manager) position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Technology Manager (ETM) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $163,275.84 - $199,814.16 The ETM classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Minimum Qualifications Education and Experience: Bachelor’s degree from an accredited college or university with coursework in computer science, information systems, business administration, or closely related field and seven (7) years of experience managing, maintaining and implementing significant enterprise technology programs, enterprise computer system infrastructure and design, network operations, security design, application development and configurations and system/servicer administration, including a combination of five (5) years of supervisory and project personnel management experience, of which at least two (2) years should be supervisory experience over a technical team. Required Licensing (such as driver’s license, certifications, etc.) Possession of a valid State of California driver’s license. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Directing day-to-day operations of a major Information Systems (IS) unit and processes with critical impact on the business, ensuring business operations comply with standards and procedures; develop and implement goals, objectives policies, priorities and procedures for assigned programs; determine and improve customer satisfaction levels as necessary. Experience managing enterprise and departmental projects, major and minor system upgrades, and infrastructure refresh; plan, lead staff, and manage all phases of implementation, including gathering requirements, project scoping, planning resources, budget, and timeline. Experience in leading large-scale projects to successful completion, meeting business Objective Key Results (OKRs); managed system support vendors, directed system design, development, and implementation of new projects and applications; led the analysis of new system features, change controls of upgrades; planned and improved operations; established hardware/software standards and refreshed plans. Preparing and administering an annual budget, including the monitoring of expenditures, chargeback structure, and negotiating and managing contracts. Developing and updating an information systems Master Plan and operational roadmap. This includes the implementation of the plan, change management, and departmental/enterprise communication across all levels, as well as business partners. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. Management - Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Vision/Strategic Thinking - Supports, promotes, and ensures alignment with the organization’s vision and values. Understands how an organization must change considering internal and external trends and influences. Builds a shared vision with others and influences others to translate vision to action. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at Tramt.Nguyen@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
Aug 30, 2024
Full Time
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about San José. About the Department The City of San José is a place where we use civic technology to help our community thrive. As the 13th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $6 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology’s (IT) mission: Enrich the quality of life in San José through innovation, collaboration, and engagement. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. Position Duties NOTE - The first review of applications will be on Monday, August 12, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, August 9, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of August 26, 2024. The City of San José is recruiting for an Enterprise Business Automation and Development Services Manager in the Information Technology Department. As a technical manager, this position will oversee technology at an enterprise level and ensure that technology initiatives across all departments are aligned with the overall business strategies, improving efficiency and coherence in technology implementation. This position will manage the scalability of IT infrastructure to support business growth and integration across various departments, avoiding siloed implementations. In addition, the Enterprise Business Automation and Development Services Manager would enforce consistent security protocols and compliance measures, reducing risks to the city. The ideal candidate must demonstrate the ability to optimize the allocation of technology resources to avoid redundancy and maximize the rate of investment for better resource management, cost savings, and more strategic investments in technology. This position is also responsible to identify and implement emerging technologies that provide strategic advantages. The technology portfolio includes but not limited to: Permitting and Compliance (Granicus AMANDA) Public Portal (https://sjpermits.org/permits/online-permits.html) Business Intelligence (Crystal Reports, Yellowfin Analytics and Reports, and Power BI) Electronic Plan Review Geographic Information System Mapping (GIS) Viewer Digital Inspections Resource Planning & Scheduling (custom inspection scheduling and assignment) Document Scanning & Conversion (e.g., Panagon Capture, QuickStroke, and custom scanning and indexing application, etc.) Collaboration Tools (Microsoft Office 365) Enterprise Content Management (Microsoft SharePoint) Workflow automation, digital forms, and electronic signature platform (SimpliGov) IT Service Management, IT Operations Management, and/or IT Asset Management (e.g., ServiceNow) Customer Relationship Management (CRM) (e.g., Salesforce) Key duties include but are not limited to: Strategic Planning and Implementation: Develop and implement the technology strategy in alignment with the organization's business objectives; Oversee the integration of new technologies and ensure they enhance operational efficiency and competitiveness; Plan and manage technology projects, from conception through execution and evaluation. Team Leadership and Management: Lead and manage multiple teams, including Business Automation and Development Services Development/Enhancement teams, including hiring, training, and evaluating staff; Foster a collaborative and innovative work environment; Provide guidance and support to team members, helping them develop their skills and advance their careers. System and Network Management: Ensure the reliability, security, and performance of the Business Automation and Development Services systems, including networks, servers, and software applications; Oversee the maintenance and upgrade of existing systems and the implementation of new systems; Ensure systems are scalable and can grow with the organization’s needs. Budgeting and Resource Allocation: Manage the Business Automation and Development Services budgets, ensuring cost-effective use of resources; Allocate resources for projects and initiatives, balancing immediate needs with long-term goals; Negotiate contracts with vendors and service providers to secure the best terms. Cybersecurity and Risk Management: Enforce IT security policies and protocols to protect the organization’s data and systems; Monitor for potential security threats and respond to incidents; Conduct regular security audits and risk assessments. Vendor and Stakeholder Management: Manage relationships with external vendors and service providers; Ensure that third-party services meet organizational standards and deliver value; Communicate and collaborate with stakeholders across the organization to understand their technology needs and priorities. Innovation and Continuous Improvement: Stay current with emerging technologies and industry trends; Identify opportunities for innovation and process improvement; Lead initiatives to adopt new technologies that can improve efficiency, productivity, and competitiveness. Compliance and Governance: Ensure that the organization’s technology operations comply with relevant regulations and standards; Implement and maintain governance frameworks for IT management; Prepare and submit reports to senior management and regulatory bodies as required. Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans and business continuity strategies; Ensure that backup systems and procedures are in place and tested regularly; Coordinate response efforts during IT emergencies and system outages. Performance Monitoring and Reporting: Monitor the performance of IT systems and services, ensuring they meet organizational requirements; Develop and track key performance indicators (KPIs) for IT operations; Report on IT performance, issues, and achievements to senior management. Accessible Software: Ensure developed software is accessible to all users, including those with disabilities. Please note that the Enterprise Business Automation and Development Services Manager (Enterprise Technology Manager) position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Technology Manager (ETM) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $163,275.84 - $199,814.16 The ETM classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Minimum Qualifications Education and Experience: Bachelor’s degree from an accredited college or university with coursework in computer science, information systems, business administration, or closely related field and seven (7) years of experience managing, maintaining and implementing significant enterprise technology programs, enterprise computer system infrastructure and design, network operations, security design, application development and configurations and system/servicer administration, including a combination of five (5) years of supervisory and project personnel management experience, of which at least two (2) years should be supervisory experience over a technical team. Required Licensing (such as driver’s license, certifications, etc.) Possession of a valid State of California driver’s license. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Directing day-to-day operations of a major Information Systems (IS) unit and processes with critical impact on the business, ensuring business operations comply with standards and procedures; develop and implement goals, objectives policies, priorities and procedures for assigned programs; determine and improve customer satisfaction levels as necessary. Experience managing enterprise and departmental projects, major and minor system upgrades, and infrastructure refresh; plan, lead staff, and manage all phases of implementation, including gathering requirements, project scoping, planning resources, budget, and timeline. Experience in leading large-scale projects to successful completion, meeting business Objective Key Results (OKRs); managed system support vendors, directed system design, development, and implementation of new projects and applications; led the analysis of new system features, change controls of upgrades; planned and improved operations; established hardware/software standards and refreshed plans. Preparing and administering an annual budget, including the monitoring of expenditures, chargeback structure, and negotiating and managing contracts. Developing and updating an information systems Master Plan and operational roadmap. This includes the implementation of the plan, change management, and departmental/enterprise communication across all levels, as well as business partners. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. Management - Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Vision/Strategic Thinking - Supports, promotes, and ensures alignment with the organization’s vision and values. Understands how an organization must change considering internal and external trends and influences. Builds a shared vision with others and influences others to translate vision to action. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at Tramt.Nguyen@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of IT Support - Multi-Media Specialist . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $6,250 per month, commensurate with qualifications and experience. The salary range for this classification is $ 4,912 to $12,124 per month. Classification Information Technology Consultant - Career Position Information The California State University, Office of the Chancellor, is seeking an IT Support - Multi-Media Specialist to provide audio-visual, computing, and multimedia technology support, operation, maintenance, training, and development for the Chancellor’s Office clients. The Multimedia Specialist provides subject matter expertise and technology support for onsite, offsite, and virtual web video streaming, web conferencing, and live production events. This position performs programming and application integration work. This position provides after-hours coverage and on-call support as required. IT Support Center help desk ticketing, monitoring, technical support, training, and coverage are also required in this position. Responsibilities Under the general direction of the Director, IT Support Center Services , the IT Support - Multi-Media Specialist will: -Provide Chancellor’s Office end-user technical support, including setup, configuration, operation, and troubleshooting, for audio-visual multimedia technologies and user computing devices, including Chancellor’s Office multimedia equipment, laptops, and mobile devices. -Provide support for integrated AV technology support, including complex design, planning, build, development, systems coding and programming, testing, vendor relations, operations, maintenance, reporting, logistics, implementation, and commissioning. -Perform technical programming of various complex, integrated multimedia systems and develop appropriate integrations between multimedia systems and other technology applications. -Support advanced AV system operation, troubleshooting, scheduled maintenance, inventory, software and hardware updates, technical troubleshooting and testing with other departments, inventory management, and reporting. Field repair of hardware, software, wiring, data, and connection terminations. -Provide sophisticated, technical event AV support, including onsite/offsite at the Chancellor’s Office and various other locations, for a variety of audiovisual and other multimedia technologies. -Perform multifaceted technical event planning, logistics, and transport; equipment setup and breakdown; testing; video and audio production work; web and live streaming setup and operations and troubleshooting; lighting, ticket handling, reporting, inventory control, and other expert support as required. -Coordinate with outside vendors for external services such as transcription, streaming, subscriptions, equipment rental, maintenance, and service. -Provide technical support, operations, training, and administration of multimedia web-integrated technologies for Chancellor’s Office clients, including web conferencing, webinars, video conferencing, web phones, reservations, remote room controls, and other internet-based communications. -Assist in scheduling, coordination, support, training, troubleshooting, documentation, administration, system maintenance and updates, account handling, ticket handling, usage reporting, and future technology planning. -Develop and document processes and procedures to support end users and the department staffing. -Develop and deliver both end-user and technical staff training and documentation. Train ITSC student assistants to support the ITSC and MMS teams. -Define, implement, and ensure proper equipment storage and security. -Maintain inventory and property management in accordance with CSU policy, working with ITS Administration and other Chancellor’s Office staff as needed. -Provide technical support to executives when needed, particularly when at offsite events where the primary technical support resources are not present. -In addition, the incumbent is responsible for keeping current in the industry including technology changes, trends, and best practices. -The incumbent is also responsible for addressing any concerns regarding technical operations with the appropriate supervisor. -Other duties as assigned. Qualifications This position requires: -A Bachelor's degree in a related field is preferred, or an equivalent combination of education and related experience. -2+ years of related experience, including multimedia IT support, is required. -2+ years of Digital Media / Multimedia production experience required. -2+ years of experience in AV integration systems installation and programming. -2+ years of experience using PC life cycle management tools for software deployment and system imaging preferred. -2+ years of significant experience using software deployment platforms, asset, and license management preferred. -ITIL Foundation Certification preferred. -Crestron Masters Technology Architect certification or equivalent knowledge. -Specialized technical certification such as Q-Sys, Dante, or equivalent knowledge. Technical Skills -Experience and proficiency in the use, operation, service, programing, and troubleshooting of various computing and audio-visual equipment systems required. -Experience and proficiency in wire and line integration and troubleshooting, including AV systems and networking line and signal terminations, electronics soldering, wire organization, management, planning, drafting, integration, installation, testing, troubleshooting, and repair. -Experience and proficiency in web conferencing and streaming (coordination, scheduling, and technical troubleshooting) of high-profile meetings and events required. -Experience and strong proficiency with cloud-based web conferencing technology are required for small and large interactive events. -Experience and proficiency in video conferencing setup design (lighting/camera/sound), coordination, scheduling, and technology maintenance and troubleshooting required. -Experience and proficiency in ServiceNow or similar ticketing systems are preferred. -Proficiency in Microsoft Windows and Apple's current OS operating systems preferred. -Proficiency in Microsoft Office Productivity Suite (Word, Excel, PowerPoint, Outlook, Visio, Project) preferred. -Proficiency in manipulating Microsoft registry components preferred. -Expertise in computer and device networking and experience with routers, switches, iOS and Android devices preferred. -Advanced knowledge of current best practices in troubleshooting Windows and Apple operating systems and related user devices preferred. -Audio / Video / Graphics editing with software including but not limited to Adobe, Premiere, Photoshop, and non-linear editing (NLE) video software. Communication & People Skills -Solid written communication skills are necessary to provide accurate technical documentation. -Understand customer service and team skills to support an environment that motivates others and helps build morale. -Ability to think technically and effectively communicate with various users in layman’s terms during client support and training. -Works effectively and cooperatively with other team members to achieve goals and develop and maintain working relationships. -Uses effective communication and listening skills to work with others and problem-solve. -Ability to quickly gather information from and disseminate information to the appropriate parties. Analytical Skills -Ability to assist in methodically troubleshooting and identifying problems, acting appropriately under pressure. -Develop practical and thorough solutions to address all aspects of identified problems. -Identifies problems and uses appropriate sources to research technical problems. -Ability to independently apply technical judgment to standard applications and systems. Project Management Skills -Ability to track and document information between multiple parties. -Experience in coordinating resource requirements. -Attention to detail and solid organizational skills are necessary. -Ability to schedule and prioritize in order to meet deadlines. -Ability to work independently with little supervision. -Exceptional organizational skills -Ability to interact and coordinate with vendors. Application Period Priority consideration will be given to candidates who apply by July 11, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jun 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jun 28, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of IT Support - Multi-Media Specialist . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $6,250 per month, commensurate with qualifications and experience. The salary range for this classification is $ 4,912 to $12,124 per month. Classification Information Technology Consultant - Career Position Information The California State University, Office of the Chancellor, is seeking an IT Support - Multi-Media Specialist to provide audio-visual, computing, and multimedia technology support, operation, maintenance, training, and development for the Chancellor’s Office clients. The Multimedia Specialist provides subject matter expertise and technology support for onsite, offsite, and virtual web video streaming, web conferencing, and live production events. This position performs programming and application integration work. This position provides after-hours coverage and on-call support as required. IT Support Center help desk ticketing, monitoring, technical support, training, and coverage are also required in this position. Responsibilities Under the general direction of the Director, IT Support Center Services , the IT Support - Multi-Media Specialist will: -Provide Chancellor’s Office end-user technical support, including setup, configuration, operation, and troubleshooting, for audio-visual multimedia technologies and user computing devices, including Chancellor’s Office multimedia equipment, laptops, and mobile devices. -Provide support for integrated AV technology support, including complex design, planning, build, development, systems coding and programming, testing, vendor relations, operations, maintenance, reporting, logistics, implementation, and commissioning. -Perform technical programming of various complex, integrated multimedia systems and develop appropriate integrations between multimedia systems and other technology applications. -Support advanced AV system operation, troubleshooting, scheduled maintenance, inventory, software and hardware updates, technical troubleshooting and testing with other departments, inventory management, and reporting. Field repair of hardware, software, wiring, data, and connection terminations. -Provide sophisticated, technical event AV support, including onsite/offsite at the Chancellor’s Office and various other locations, for a variety of audiovisual and other multimedia technologies. -Perform multifaceted technical event planning, logistics, and transport; equipment setup and breakdown; testing; video and audio production work; web and live streaming setup and operations and troubleshooting; lighting, ticket handling, reporting, inventory control, and other expert support as required. -Coordinate with outside vendors for external services such as transcription, streaming, subscriptions, equipment rental, maintenance, and service. -Provide technical support, operations, training, and administration of multimedia web-integrated technologies for Chancellor’s Office clients, including web conferencing, webinars, video conferencing, web phones, reservations, remote room controls, and other internet-based communications. -Assist in scheduling, coordination, support, training, troubleshooting, documentation, administration, system maintenance and updates, account handling, ticket handling, usage reporting, and future technology planning. -Develop and document processes and procedures to support end users and the department staffing. -Develop and deliver both end-user and technical staff training and documentation. Train ITSC student assistants to support the ITSC and MMS teams. -Define, implement, and ensure proper equipment storage and security. -Maintain inventory and property management in accordance with CSU policy, working with ITS Administration and other Chancellor’s Office staff as needed. -Provide technical support to executives when needed, particularly when at offsite events where the primary technical support resources are not present. -In addition, the incumbent is responsible for keeping current in the industry including technology changes, trends, and best practices. -The incumbent is also responsible for addressing any concerns regarding technical operations with the appropriate supervisor. -Other duties as assigned. Qualifications This position requires: -A Bachelor's degree in a related field is preferred, or an equivalent combination of education and related experience. -2+ years of related experience, including multimedia IT support, is required. -2+ years of Digital Media / Multimedia production experience required. -2+ years of experience in AV integration systems installation and programming. -2+ years of experience using PC life cycle management tools for software deployment and system imaging preferred. -2+ years of significant experience using software deployment platforms, asset, and license management preferred. -ITIL Foundation Certification preferred. -Crestron Masters Technology Architect certification or equivalent knowledge. -Specialized technical certification such as Q-Sys, Dante, or equivalent knowledge. Technical Skills -Experience and proficiency in the use, operation, service, programing, and troubleshooting of various computing and audio-visual equipment systems required. -Experience and proficiency in wire and line integration and troubleshooting, including AV systems and networking line and signal terminations, electronics soldering, wire organization, management, planning, drafting, integration, installation, testing, troubleshooting, and repair. -Experience and proficiency in web conferencing and streaming (coordination, scheduling, and technical troubleshooting) of high-profile meetings and events required. -Experience and strong proficiency with cloud-based web conferencing technology are required for small and large interactive events. -Experience and proficiency in video conferencing setup design (lighting/camera/sound), coordination, scheduling, and technology maintenance and troubleshooting required. -Experience and proficiency in ServiceNow or similar ticketing systems are preferred. -Proficiency in Microsoft Windows and Apple's current OS operating systems preferred. -Proficiency in Microsoft Office Productivity Suite (Word, Excel, PowerPoint, Outlook, Visio, Project) preferred. -Proficiency in manipulating Microsoft registry components preferred. -Expertise in computer and device networking and experience with routers, switches, iOS and Android devices preferred. -Advanced knowledge of current best practices in troubleshooting Windows and Apple operating systems and related user devices preferred. -Audio / Video / Graphics editing with software including but not limited to Adobe, Premiere, Photoshop, and non-linear editing (NLE) video software. Communication & People Skills -Solid written communication skills are necessary to provide accurate technical documentation. -Understand customer service and team skills to support an environment that motivates others and helps build morale. -Ability to think technically and effectively communicate with various users in layman’s terms during client support and training. -Works effectively and cooperatively with other team members to achieve goals and develop and maintain working relationships. -Uses effective communication and listening skills to work with others and problem-solve. -Ability to quickly gather information from and disseminate information to the appropriate parties. Analytical Skills -Ability to assist in methodically troubleshooting and identifying problems, acting appropriately under pressure. -Develop practical and thorough solutions to address all aspects of identified problems. -Identifies problems and uses appropriate sources to research technical problems. -Ability to independently apply technical judgment to standard applications and systems. Project Management Skills -Ability to track and document information between multiple parties. -Experience in coordinating resource requirements. -Attention to detail and solid organizational skills are necessary. -Ability to schedule and prioritize in order to meet deadlines. -Ability to work independently with little supervision. -Exceptional organizational skills -Ability to interact and coordinate with vendors. Application Period Priority consideration will be given to candidates who apply by July 11, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jun 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description INFORMATION TECHNOLOGY MANAGER Project Management Office Division Regular Full-Time Employment Opportunity The final filing date is Monday, October 7, 2024, at 5:00 pm or after receiving 100 qualified and completed applications, whichever is first. The City of Sunnyvale is seeking a driven, tech-savvy, service-oriented, visionary leader to elevate and manage the Information Technology Department's Project Management Office (PMO) Division while being hands-on in driving successful execution of projects. This Division focuses on project delivery, portfolio and project management, strategic alignment, business process redesign, Request for Proposals (RFPs), requirements definition, and analysis. The ideal candidate will have a proven track record of program management, implementing effective governance to improve internal efficiencies and resource management. They have a strong passion for customer service, process improvement, execution of strategic initiatives and operational enhancements. As an Information Technology Manager, you will be joining a highly service-oriented team of technical professionals and leadership team who are passionate about our customers, community, and technical solutions. Benefits: City contributes 4% of the 7% employee contribution to California Public Employees' Retirement System (CalPERS) for classic members City contributes 2% of an employee's gross pay to a deferred compensation plan City provides fully employer-paid medical, dental, and vision benefits. California Public Employees' Retirement System (CalPERS) Pension 11 paid Holidays, plus 30 hours* of Floating Holidays and 60 hours* of Management Leave (*Prorated based on date of hire) Paid Time Off (PTO) accruals Retiree medical benefit The City does not participate in Social Security Potential hybrid schedule after probationary period Onsite gym The ideal candidate will have: Experience implementing or establishing a Project Management Office (PMO) or set of project management standards across an organization. Experience with PMI-based Project Management, Portfolio Management and Program Management Methodologies; PMP, PgMP and/or PfMP certified a plus. The ability to build consensus and help other departments uphold the standards and priorities of the PMO. Work experience with implementing major, complex systems or business process changes. Work experience coaching and mentoring staff and establishing staff performance goals and improvement plans. Work with various levels of customers to provide guidance on defining requirements and establishing project scope. Experience utilizing Project Portfolio Management (PPM) tools to provide oversight and management of all IT projects across an organization. Knowledge and experience with change management and how to help clients and support teams transition from projects to operations. Knowledge of LEAN Business Process Re-Engineering, Kaizen or SixSigma principles Experience with establishing performance-based metrics and KPIs. DEFINITION: Under administrative direction of the Chief Information Officer (CIO) / Director of Information Technology, plans, organizes, directs, and coordinates the activities of a major operational division or function of the Information Technology (IT) Department, and performs related work as required. Currently, three such divisions exist: The Applications and Analytics Division delivers secure and reliable IT applications and reporting tools. These include on premise, hosted (vendor and/or cloud), and software as a service (SaaS) solutions. The Infrastructure Division provides the City with a stable IT infrastructure (radio, telephone, server and storage) and connectivity support. This includes oversight over the department's field technicians, centrally managed service desk, client support services, IT security, and the City's Co-Location facility (i.e., data center) and disaster recovery site. The Project Management Office (PMO) manages a portfolio of Citywide and department-specific IT projects. The PMO uses Project Management Institute (PMI) best practices, assesses needs, conducts research, establishes standards, and develops project timelines with cost estimates. DISTINGUISHING CHARACTERISTICS Positions in this classification are responsible for developing, administering and evaluating the operations of a major division of the Information Technology Department, such as applications development, business systems support, business intelligence/report writing; or infrastructure support, IT security; or portfolio / project management; and customer service. Incumbents are expected to independently perform specialized analysis and research on new and current program functional activities. This classification exercises direct supervision over professional, and technical support staff. The Information Technology Manager is responsible for assisting the CIO / Director of Information Technology in the management of the Information Technology Department, carrying out the mission of the department and implementing the IT Strategic Plan. Essential Job Functions ESSENTIAL JOB FUNCTIONS: (May include but are not limited to the following): Manages one or more of the functions of the Information Technology Department, including, application development, configuration and maintenance; application and database upgrades; database administration; systems maintenance and troubleshooting; systems security administration; report generation; maintenance of specialized software; network administration (data/voice); server and storage administration; centralized information technology and computer support; consolidated communication operations; IT security management; cybersecurity protection and awareness; wireless communication operations; service desk operations; development of project management protocols, project management, assistance and oversight, portfolio management and reporting; customer training, knowledgebase, and general IT support. Evaluates divisional work programs and activities: formulates and recommends improvements; works with other divisions to coordinate workflow and business processes; develops and adapts work methods and procedures to meet divisional and department needs. Serves as a resource to City staff regarding informational technology policies, procedures and practices; consults with department directors and managers on business intelligence and information technology needs, capabilities and problems; conducts research and analysis of complex technical issues; makes recommendations to increase operational efficiencies. Participates in assessment of hardware and software needs and acquisition; participates in design review of complex or critical applications, new development or modifications; evaluates major products for efficiency and effectiveness; directs analysis of applications software for overall functional capability, operational efficiency and maintainability; and, recommends software replacement or major revisions. Develops and prepares reports and correspondence for technical and departmental staff, and Elected Officials. Assists with department budget preparation, analysis and administration; oversees and monitors the yearly division budget and expenditures; approves invoices and purchases. Participates in the development, implementation and maintenance of division goals, objectives, policies and procedures; assists in the evaluation, development and implementation of department or City-wide goals, objectives, strategic direction, policies and procedures; analyzes and recommends strategies to improve the effectiveness of the organization. Plans, assigns, coordinates, directs and evaluates the work of assigned division staff; reassigns staff as necessary to address critical problems and resolve issues. Maintains expertise in City standard hardware and software products, and awareness of current advances in technology as they relate to City needs, goals and objectives. Represents the Information Technology Department in interdepartmental, interagency and public meetings; participates in IT Governance; serves on committees and task forces, as assigned; establishes and maintains a customer service orientation. Actively participates in and continuously focuses on the reassessment and improvement of current City business and information technology needs and processes. Directs technology projects using industry best practices and Project Management principles, assists other departments in technology implementation projects; manages portfolios of projects and provides portfolio / program updates Establish and maintain relationships with third parties/vendors Adhere to change management standards and operations Successfully manage the relationship with the client and all stakeholders Manages performance measures and key performance indicators (KPIs) applicable to their division and supports the IT Strategic Plan. May act as the Chief Information Officer / Director of Information Technology in his/her absence, as assigned. If assigned to the Project Management Office, may perform any combination of the following: Manage the portfolio(s) of IT projects across the City Design and implement IT project management protocols for the City Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability, capacity planning, and allocation Develop detailed project plans to monitor and track progress Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques Measure project performance using appropriate tools and techniques Perform risk management to minimize project risks Coordinate and manage change management activities and project-to-support transition Create and maintain comprehensive project documentation WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading written reports and work related documents. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds also is required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience The minimum qualifications for education and experience can be met in the following ways: A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, computer engineering, engineering, informatics, web science, business information systems or related field AND five years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or related field AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR At least ONE of Project Management Professional (PMP), Program Management Professional (PgMP), Cisco Certified Internetwork Expert (CCIE), Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM); AND TWO of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), NetApp Certified Implementation Engineer (NCIE), Palo Alto Networks (PAN) Accredited Configuration Engineer (ACE), Cisco Certified Network Associate (CCNA) certificate, VMWare Certified Professional (VCP), Cisco Certified Design Associate (CCDA), Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Azure DevOps Engineer Expert; Microsoft Certified: Dynamics 365+ Power Platform Solution Architect Expert, Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert, Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI- RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate, CompTIA Security+, Certified Ethical Hacker, AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge, Skills and Abilities Working knowledge of: Principles and practices of current information technology, development/configuration and administration including the Information Technology Infrastructure Library. Principles of Information Technology security including requirements for law enforcement, HIPAA, and PCI compliance for payment card related systems. Principles and practices of current business systems and administration. Principles, practices and techniques of program and systems analysis, planning, development, administration, and evaluation. Principles, practices and techniques of leadership and supervision, mentoring/coaching, training, and staff development. Principles, practices and techniques of customer support management. Portfolio management, project planning, and management techniques. Change management principles and practices. Management principles and practices, including program budgeting and management, oversight and monitoring. Research methods and statistical analysis. Methods and techniques of record keeping, report preparation and business writing. Applicable federal, state and local laws, codes and regulations related to area(s) of assignment. Advanced working knowledge of the job functions related to the assigned division. Ability to: Coordinate and effectively manage all aspects of a multifunctional division. Exercise initiative, ingenuity and sound judgment in solving difficult administrative, technical and personnel problems. Understand and interpret concepts, goals, principles and practices of business information systems. Research and analyze complex information technology issues, develop and implement appropriate responses. Advise City departments and divisions regarding appropriate and effective information technology solutions. Learn more complex principles, practices, techniques and regulations pertaining to assigned duties. Develop and implement revisions to standard operating procedures to improve effectiveness and/or to comply with policy changes, as appropriate. Read, interpret, analyze and record data accurately. Prepare clear and concise administrative and technical reports for City staff and Elected Officials. Explain and implement applicable policies, codes and regulations related to area of assignment. Plan, coordinate, schedule, direct and evaluate the work of divisional and assigned staff. Manage contracts and third party / vendor relationships. Establish and maintain cooperative working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing, including communicating technical information in non-technical terms. Ensure that the City's philosophy of customer service is understood and carried out in all forms of communication. Simplify complex computer systems and business processes to create efficient services for employees of the city and the public. Observe safety principles and work in a safe manner. Perform related duties, as required. Advanced ability to perform and manage job functions related to the assigned division. License/Certificate Possession and continued maintenance of a valid Class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Work experience in the private and public sector. Work experience in the development and administration of enterprise architectures. Work experience with the support of Cloud-based and vendor-hosted software applications and integration of those systems. Knowledge of municipal computer applications including Land Management/Permitting systems, Public Safety systems, Computerized Maintenance Management systems. Knowledge of major IT systems such as Enterprise Resource Planning (ERP), Work Order systems and Geographic Information Systems (GIS). Work experience in IT security, data storage, networking, data center management and public library systems and infrastructure. Master's in Public Administration (MPA). Project Management Institute Project Management Professional (PMP) certification. Information Technology Infrastructure Library (ITIL) certification. Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Monday, October 7, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position; resumes are not accepted in lieu of an application. Electronic applications may be submitted online through the City's employment page at Sunnyvale.ca.gov and click on JOBS. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for Wednesday, October 16 and/or Thursday, October 17, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources.) SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for Friday, October 25, 2024. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Managers Association (SMA) . For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Management SMA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 10/7/2024 5:00 PM Pacific
Sep 14, 2024
Full Time
Description INFORMATION TECHNOLOGY MANAGER Project Management Office Division Regular Full-Time Employment Opportunity The final filing date is Monday, October 7, 2024, at 5:00 pm or after receiving 100 qualified and completed applications, whichever is first. The City of Sunnyvale is seeking a driven, tech-savvy, service-oriented, visionary leader to elevate and manage the Information Technology Department's Project Management Office (PMO) Division while being hands-on in driving successful execution of projects. This Division focuses on project delivery, portfolio and project management, strategic alignment, business process redesign, Request for Proposals (RFPs), requirements definition, and analysis. The ideal candidate will have a proven track record of program management, implementing effective governance to improve internal efficiencies and resource management. They have a strong passion for customer service, process improvement, execution of strategic initiatives and operational enhancements. As an Information Technology Manager, you will be joining a highly service-oriented team of technical professionals and leadership team who are passionate about our customers, community, and technical solutions. Benefits: City contributes 4% of the 7% employee contribution to California Public Employees' Retirement System (CalPERS) for classic members City contributes 2% of an employee's gross pay to a deferred compensation plan City provides fully employer-paid medical, dental, and vision benefits. California Public Employees' Retirement System (CalPERS) Pension 11 paid Holidays, plus 30 hours* of Floating Holidays and 60 hours* of Management Leave (*Prorated based on date of hire) Paid Time Off (PTO) accruals Retiree medical benefit The City does not participate in Social Security Potential hybrid schedule after probationary period Onsite gym The ideal candidate will have: Experience implementing or establishing a Project Management Office (PMO) or set of project management standards across an organization. Experience with PMI-based Project Management, Portfolio Management and Program Management Methodologies; PMP, PgMP and/or PfMP certified a plus. The ability to build consensus and help other departments uphold the standards and priorities of the PMO. Work experience with implementing major, complex systems or business process changes. Work experience coaching and mentoring staff and establishing staff performance goals and improvement plans. Work with various levels of customers to provide guidance on defining requirements and establishing project scope. Experience utilizing Project Portfolio Management (PPM) tools to provide oversight and management of all IT projects across an organization. Knowledge and experience with change management and how to help clients and support teams transition from projects to operations. Knowledge of LEAN Business Process Re-Engineering, Kaizen or SixSigma principles Experience with establishing performance-based metrics and KPIs. DEFINITION: Under administrative direction of the Chief Information Officer (CIO) / Director of Information Technology, plans, organizes, directs, and coordinates the activities of a major operational division or function of the Information Technology (IT) Department, and performs related work as required. Currently, three such divisions exist: The Applications and Analytics Division delivers secure and reliable IT applications and reporting tools. These include on premise, hosted (vendor and/or cloud), and software as a service (SaaS) solutions. The Infrastructure Division provides the City with a stable IT infrastructure (radio, telephone, server and storage) and connectivity support. This includes oversight over the department's field technicians, centrally managed service desk, client support services, IT security, and the City's Co-Location facility (i.e., data center) and disaster recovery site. The Project Management Office (PMO) manages a portfolio of Citywide and department-specific IT projects. The PMO uses Project Management Institute (PMI) best practices, assesses needs, conducts research, establishes standards, and develops project timelines with cost estimates. DISTINGUISHING CHARACTERISTICS Positions in this classification are responsible for developing, administering and evaluating the operations of a major division of the Information Technology Department, such as applications development, business systems support, business intelligence/report writing; or infrastructure support, IT security; or portfolio / project management; and customer service. Incumbents are expected to independently perform specialized analysis and research on new and current program functional activities. This classification exercises direct supervision over professional, and technical support staff. The Information Technology Manager is responsible for assisting the CIO / Director of Information Technology in the management of the Information Technology Department, carrying out the mission of the department and implementing the IT Strategic Plan. Essential Job Functions ESSENTIAL JOB FUNCTIONS: (May include but are not limited to the following): Manages one or more of the functions of the Information Technology Department, including, application development, configuration and maintenance; application and database upgrades; database administration; systems maintenance and troubleshooting; systems security administration; report generation; maintenance of specialized software; network administration (data/voice); server and storage administration; centralized information technology and computer support; consolidated communication operations; IT security management; cybersecurity protection and awareness; wireless communication operations; service desk operations; development of project management protocols, project management, assistance and oversight, portfolio management and reporting; customer training, knowledgebase, and general IT support. Evaluates divisional work programs and activities: formulates and recommends improvements; works with other divisions to coordinate workflow and business processes; develops and adapts work methods and procedures to meet divisional and department needs. Serves as a resource to City staff regarding informational technology policies, procedures and practices; consults with department directors and managers on business intelligence and information technology needs, capabilities and problems; conducts research and analysis of complex technical issues; makes recommendations to increase operational efficiencies. Participates in assessment of hardware and software needs and acquisition; participates in design review of complex or critical applications, new development or modifications; evaluates major products for efficiency and effectiveness; directs analysis of applications software for overall functional capability, operational efficiency and maintainability; and, recommends software replacement or major revisions. Develops and prepares reports and correspondence for technical and departmental staff, and Elected Officials. Assists with department budget preparation, analysis and administration; oversees and monitors the yearly division budget and expenditures; approves invoices and purchases. Participates in the development, implementation and maintenance of division goals, objectives, policies and procedures; assists in the evaluation, development and implementation of department or City-wide goals, objectives, strategic direction, policies and procedures; analyzes and recommends strategies to improve the effectiveness of the organization. Plans, assigns, coordinates, directs and evaluates the work of assigned division staff; reassigns staff as necessary to address critical problems and resolve issues. Maintains expertise in City standard hardware and software products, and awareness of current advances in technology as they relate to City needs, goals and objectives. Represents the Information Technology Department in interdepartmental, interagency and public meetings; participates in IT Governance; serves on committees and task forces, as assigned; establishes and maintains a customer service orientation. Actively participates in and continuously focuses on the reassessment and improvement of current City business and information technology needs and processes. Directs technology projects using industry best practices and Project Management principles, assists other departments in technology implementation projects; manages portfolios of projects and provides portfolio / program updates Establish and maintain relationships with third parties/vendors Adhere to change management standards and operations Successfully manage the relationship with the client and all stakeholders Manages performance measures and key performance indicators (KPIs) applicable to their division and supports the IT Strategic Plan. May act as the Chief Information Officer / Director of Information Technology in his/her absence, as assigned. If assigned to the Project Management Office, may perform any combination of the following: Manage the portfolio(s) of IT projects across the City Design and implement IT project management protocols for the City Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability, capacity planning, and allocation Develop detailed project plans to monitor and track progress Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques Measure project performance using appropriate tools and techniques Perform risk management to minimize project risks Coordinate and manage change management activities and project-to-support transition Create and maintain comprehensive project documentation WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading written reports and work related documents. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds also is required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience The minimum qualifications for education and experience can be met in the following ways: A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, computer engineering, engineering, informatics, web science, business information systems or related field AND five years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or related field AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR At least ONE of Project Management Professional (PMP), Program Management Professional (PgMP), Cisco Certified Internetwork Expert (CCIE), Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM); AND TWO of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), NetApp Certified Implementation Engineer (NCIE), Palo Alto Networks (PAN) Accredited Configuration Engineer (ACE), Cisco Certified Network Associate (CCNA) certificate, VMWare Certified Professional (VCP), Cisco Certified Design Associate (CCDA), Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Azure DevOps Engineer Expert; Microsoft Certified: Dynamics 365+ Power Platform Solution Architect Expert, Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert, Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI- RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate, CompTIA Security+, Certified Ethical Hacker, AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge, Skills and Abilities Working knowledge of: Principles and practices of current information technology, development/configuration and administration including the Information Technology Infrastructure Library. Principles of Information Technology security including requirements for law enforcement, HIPAA, and PCI compliance for payment card related systems. Principles and practices of current business systems and administration. Principles, practices and techniques of program and systems analysis, planning, development, administration, and evaluation. Principles, practices and techniques of leadership and supervision, mentoring/coaching, training, and staff development. Principles, practices and techniques of customer support management. Portfolio management, project planning, and management techniques. Change management principles and practices. Management principles and practices, including program budgeting and management, oversight and monitoring. Research methods and statistical analysis. Methods and techniques of record keeping, report preparation and business writing. Applicable federal, state and local laws, codes and regulations related to area(s) of assignment. Advanced working knowledge of the job functions related to the assigned division. Ability to: Coordinate and effectively manage all aspects of a multifunctional division. Exercise initiative, ingenuity and sound judgment in solving difficult administrative, technical and personnel problems. Understand and interpret concepts, goals, principles and practices of business information systems. Research and analyze complex information technology issues, develop and implement appropriate responses. Advise City departments and divisions regarding appropriate and effective information technology solutions. Learn more complex principles, practices, techniques and regulations pertaining to assigned duties. Develop and implement revisions to standard operating procedures to improve effectiveness and/or to comply with policy changes, as appropriate. Read, interpret, analyze and record data accurately. Prepare clear and concise administrative and technical reports for City staff and Elected Officials. Explain and implement applicable policies, codes and regulations related to area of assignment. Plan, coordinate, schedule, direct and evaluate the work of divisional and assigned staff. Manage contracts and third party / vendor relationships. Establish and maintain cooperative working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing, including communicating technical information in non-technical terms. Ensure that the City's philosophy of customer service is understood and carried out in all forms of communication. Simplify complex computer systems and business processes to create efficient services for employees of the city and the public. Observe safety principles and work in a safe manner. Perform related duties, as required. Advanced ability to perform and manage job functions related to the assigned division. License/Certificate Possession and continued maintenance of a valid Class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Work experience in the private and public sector. Work experience in the development and administration of enterprise architectures. Work experience with the support of Cloud-based and vendor-hosted software applications and integration of those systems. Knowledge of municipal computer applications including Land Management/Permitting systems, Public Safety systems, Computerized Maintenance Management systems. Knowledge of major IT systems such as Enterprise Resource Planning (ERP), Work Order systems and Geographic Information Systems (GIS). Work experience in IT security, data storage, networking, data center management and public library systems and infrastructure. Master's in Public Administration (MPA). Project Management Institute Project Management Professional (PMP) certification. Information Technology Infrastructure Library (ITIL) certification. Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Monday, October 7, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position; resumes are not accepted in lieu of an application. Electronic applications may be submitted online through the City's employment page at Sunnyvale.ca.gov and click on JOBS. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for Wednesday, October 16 and/or Thursday, October 17, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources.) SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for Friday, October 25, 2024. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Managers Association (SMA) . For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Management SMA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 10/7/2024 5:00 PM Pacific
MARIN COUNTY, CA
San Rafael, California, United States
ABOUT US About the Information Service and Technology (IST) Department : Marin County IST connects the people of Marin with their government by providing innovative products and services tailored to the needs of our departments and communities accessible anytime, anywhere. We provide centralized IT services to County departments across four key areas: Business Solutions Delivery, Enterprise Platforms & Services, Information Security & Compliance, and IT Governance & Operations. In addition to a full benefits package that includes Medical, Dental, Vision, Pension/Retirement, deferred compensation, and flexible spending accounts, we offer our employees: Hybrid (telework/onsite) work schedules Options for Alternative Work Schedules (such as 4-5/9’s) A culture of public service collaboration and work/life balance Training and career development opportunities County benefits such as Employee Assistance Program (EAP) and Tuition Assistance Program (TAP) About the Information Security Team: Our team is responsible for managing technical security systems, operating the security operations center, responding to potential security incidents, conducting risk and vulnerability assessments, and designing and providing end-user cybersecurity awareness education and training. ABOUT THE POSITION There is currently one vacancy for a Senior Systems Engineer on the IST Security Team. Reporting to the Information Security Manager, this engineer monitors, addresses, and resolves departmental and enterprise IT security issues. They identify potential threats, mitigate security risks, and audit a variety of systems for compliance. They also work with IST and other county departments to implement information security standards, best practices, and controls, and develop and provide information security awareness education and training to ensure widespread adoption. In the course of their work, the Senior IT Security Engineer’s will: Build, implement, and monitor new security controls, processes, and tools. Automate security tasks to improve efficiency. Respond to security incidents, coordinate responses across teams, and develop plans to improve future incident response. Perform security assessments and penetration-testing to find weaknesses in existing systems. Monitor networks and systems for potential threats, using tools like SIEM (Security Information and Event Management) to detect and analyze security events. Build and maintain security architecture. Create strategies and protocols to protect against cyber security attacks. Research the latest security threats, vulnerabilities, and technologies to maintain effective protection. Work closely with different departments and teams to integrate security measures into the organization's overall technology strategy. The Senior Systems Engineer (SSE) is the technical specialist level in the series, and they focus on creating and executing project plans, leading project teams under direction, and has a higher level of technical knowledge and skills. Remote Work Options: Some duties for this position may be performed remotely and options for a hybrid (telework/onsite) work schedule are available . However, the successful candidate must be able to report to County facilities for various meetings and work assignments upon short notice, as needed and when deemed appropriate. ABOUT YOU Our Highly Qualified Candidate: In the cybersecurity field, you often need to make high-stakes decisions with limited resources, information, and time. As such, ideal candidate for this team can thrive under stress, maintain a calm demeanor, and manage multiple issues concurrently. They apply strong communication skills to their work with a variety of technical and non-technical users, including IST team members, County employees, and vendors. Information Security certifications such as CISSP, CISM, CompTIA Security, and/or CCSP are not required but highly desired. Additionally, this engineer is significantly experienced in the following: Working in Microsoft 365, Active Directory, and Group Policy Monitoring endpoints, servers, networks, and applications for potential security threats. Investigating, documenting, and responding to security incidents, often on short notice. Working with technical security systems such as SIEM, firewalls, endpoint security, vulnerability management, patch management, PKI, and cloud security management. Working with end-user security awareness and training platforms. Performing security audits, testing, and internal risk assessments using standard industry frameworks. Using administrative tools to configure policies for enterprise security platforms both on-premises and in the cloud. Writing scripts to automate security operations tasks. Supporting security policies, standards, guidelines, and procedures to ensure ongoing security compliance. Working effectively both with team members and with minimal supervision. Participating in IT Security projects SENIOR SYSTEMS ENGINEER QUALIFICATIONS Knowledge of: Application analysis, design, programming, testing, and debugging. Computer hardware platforms, operating systems, and middleware systems. Information Security Principles. Principles of customer support and service. Principles and practices of technical problem solving. Testing standards and procedures. Principles and practices of project management, work planning, and status reporting. Business processes, operating practices, and the organizational structure of a public-sector agency. Principles and techniques of application and systems analysis and design. Ability to: Analyze and resolve problems in applications, and software and hardware integration. Apply technology to provide business solutions. Work effectively with clients, peers, and support teams to ensure that tasks are completed accurately and in a timely manner. Communicate effectively both orally and in writing. Evaluate and select hardware and software and work effectively with vendors to integrate solutions. Analyze and resolve complex problems, including applications, and hardware and software integrations. Work effectively with clients, peers, and support teams to define business requirements, provide support for software, hardware, and applications, and ensure that tasks are completed accurately and in a timely manner. Design systems that meet defined requirements, and document system designs for development, implementation, testing and client use. Research potential solutions and make recommendations for implementation; and apply technology to provide business solutions. Develop solutions and recommend technology to provide target business outcomes. MINIMUM QUALIFICATIONS Any six-year combination of professional experience, certification, and/or relevant coursework that demonstrates the necessary knowledge and abilities. Examples include: Twelve (12) semester units of coursework from an accredited program and in a discipline relevant to the assignment is equivalent to a full year of related professional experience. A completed certification program relevant to the assignment and knowledge and abilities necessary of the role. A training program with evidence of completion providing the knowledge and abilities necessary of the role. An internship and/or apprenticeship providing the required knowledge and abilities of the role. Relevant professional experience demonstrating knowledge and abilities necessary of the role. For the IT Security Assignment at this level, candidates should have at least one year of experience working directly with cybersecurity systems and platforms. Special Sub-class Recruitments: Recruitments for positions in this class may be conducted according to the program or department in which a vacancy exists and the special certificates, licenses and/or experience requirements of the position. SPECIAL REQUIREMENTS: Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment. IMPORTANT INFORMATION Open & Continuous Recruitments: Because this recruitment is Open and Continuous, applicants are encouraged to submit completed applications as soon as possible. The filing period for an Open and Continuous recruitment may be closed at any time. For first consideration, apply by 11:59 PM on Monday, August 26th, 2024. All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your GovernmentJobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095. If you have questions concerning this position announcement, please contact Catherine Heckendorf at Catherine.Heckendorf@MarinCounty.gov. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Aug 13, 2024
Full Time
ABOUT US About the Information Service and Technology (IST) Department : Marin County IST connects the people of Marin with their government by providing innovative products and services tailored to the needs of our departments and communities accessible anytime, anywhere. We provide centralized IT services to County departments across four key areas: Business Solutions Delivery, Enterprise Platforms & Services, Information Security & Compliance, and IT Governance & Operations. In addition to a full benefits package that includes Medical, Dental, Vision, Pension/Retirement, deferred compensation, and flexible spending accounts, we offer our employees: Hybrid (telework/onsite) work schedules Options for Alternative Work Schedules (such as 4-5/9’s) A culture of public service collaboration and work/life balance Training and career development opportunities County benefits such as Employee Assistance Program (EAP) and Tuition Assistance Program (TAP) About the Information Security Team: Our team is responsible for managing technical security systems, operating the security operations center, responding to potential security incidents, conducting risk and vulnerability assessments, and designing and providing end-user cybersecurity awareness education and training. ABOUT THE POSITION There is currently one vacancy for a Senior Systems Engineer on the IST Security Team. Reporting to the Information Security Manager, this engineer monitors, addresses, and resolves departmental and enterprise IT security issues. They identify potential threats, mitigate security risks, and audit a variety of systems for compliance. They also work with IST and other county departments to implement information security standards, best practices, and controls, and develop and provide information security awareness education and training to ensure widespread adoption. In the course of their work, the Senior IT Security Engineer’s will: Build, implement, and monitor new security controls, processes, and tools. Automate security tasks to improve efficiency. Respond to security incidents, coordinate responses across teams, and develop plans to improve future incident response. Perform security assessments and penetration-testing to find weaknesses in existing systems. Monitor networks and systems for potential threats, using tools like SIEM (Security Information and Event Management) to detect and analyze security events. Build and maintain security architecture. Create strategies and protocols to protect against cyber security attacks. Research the latest security threats, vulnerabilities, and technologies to maintain effective protection. Work closely with different departments and teams to integrate security measures into the organization's overall technology strategy. The Senior Systems Engineer (SSE) is the technical specialist level in the series, and they focus on creating and executing project plans, leading project teams under direction, and has a higher level of technical knowledge and skills. Remote Work Options: Some duties for this position may be performed remotely and options for a hybrid (telework/onsite) work schedule are available . However, the successful candidate must be able to report to County facilities for various meetings and work assignments upon short notice, as needed and when deemed appropriate. ABOUT YOU Our Highly Qualified Candidate: In the cybersecurity field, you often need to make high-stakes decisions with limited resources, information, and time. As such, ideal candidate for this team can thrive under stress, maintain a calm demeanor, and manage multiple issues concurrently. They apply strong communication skills to their work with a variety of technical and non-technical users, including IST team members, County employees, and vendors. Information Security certifications such as CISSP, CISM, CompTIA Security, and/or CCSP are not required but highly desired. Additionally, this engineer is significantly experienced in the following: Working in Microsoft 365, Active Directory, and Group Policy Monitoring endpoints, servers, networks, and applications for potential security threats. Investigating, documenting, and responding to security incidents, often on short notice. Working with technical security systems such as SIEM, firewalls, endpoint security, vulnerability management, patch management, PKI, and cloud security management. Working with end-user security awareness and training platforms. Performing security audits, testing, and internal risk assessments using standard industry frameworks. Using administrative tools to configure policies for enterprise security platforms both on-premises and in the cloud. Writing scripts to automate security operations tasks. Supporting security policies, standards, guidelines, and procedures to ensure ongoing security compliance. Working effectively both with team members and with minimal supervision. Participating in IT Security projects SENIOR SYSTEMS ENGINEER QUALIFICATIONS Knowledge of: Application analysis, design, programming, testing, and debugging. Computer hardware platforms, operating systems, and middleware systems. Information Security Principles. Principles of customer support and service. Principles and practices of technical problem solving. Testing standards and procedures. Principles and practices of project management, work planning, and status reporting. Business processes, operating practices, and the organizational structure of a public-sector agency. Principles and techniques of application and systems analysis and design. Ability to: Analyze and resolve problems in applications, and software and hardware integration. Apply technology to provide business solutions. Work effectively with clients, peers, and support teams to ensure that tasks are completed accurately and in a timely manner. Communicate effectively both orally and in writing. Evaluate and select hardware and software and work effectively with vendors to integrate solutions. Analyze and resolve complex problems, including applications, and hardware and software integrations. Work effectively with clients, peers, and support teams to define business requirements, provide support for software, hardware, and applications, and ensure that tasks are completed accurately and in a timely manner. Design systems that meet defined requirements, and document system designs for development, implementation, testing and client use. Research potential solutions and make recommendations for implementation; and apply technology to provide business solutions. Develop solutions and recommend technology to provide target business outcomes. MINIMUM QUALIFICATIONS Any six-year combination of professional experience, certification, and/or relevant coursework that demonstrates the necessary knowledge and abilities. Examples include: Twelve (12) semester units of coursework from an accredited program and in a discipline relevant to the assignment is equivalent to a full year of related professional experience. A completed certification program relevant to the assignment and knowledge and abilities necessary of the role. A training program with evidence of completion providing the knowledge and abilities necessary of the role. An internship and/or apprenticeship providing the required knowledge and abilities of the role. Relevant professional experience demonstrating knowledge and abilities necessary of the role. For the IT Security Assignment at this level, candidates should have at least one year of experience working directly with cybersecurity systems and platforms. Special Sub-class Recruitments: Recruitments for positions in this class may be conducted according to the program or department in which a vacancy exists and the special certificates, licenses and/or experience requirements of the position. SPECIAL REQUIREMENTS: Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment. IMPORTANT INFORMATION Open & Continuous Recruitments: Because this recruitment is Open and Continuous, applicants are encouraged to submit completed applications as soon as possible. The filing period for an Open and Continuous recruitment may be closed at any time. For first consideration, apply by 11:59 PM on Monday, August 26th, 2024. All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your GovernmentJobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095. If you have questions concerning this position announcement, please contact Catherine Heckendorf at Catherine.Heckendorf@MarinCounty.gov. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
City of Sacramento, CA
Sacramento, California, United States
THE POSITION Please Note: a candidate may be required to successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, and a drug use history to be considered for this position . With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. This position is under the Information Technology (IT) Department, which serves as the technical expert and lead network engineer overseeing complex projects and assigning work to senior engineers and systems engineers in the group. This highly technical lead position requires highly specialized skills in the designing, configuring, and maintaining the City's network. The position operates with extensive discretion and oversight of Citywide network routers, switches, firewalls, load balancers, and wireless systems. This position provides leadership, training, mentoring, and assigning work and direction to lower-level staff. IDEAL CANDIDATE STATEMENT The ideal candidate will be an effective, articulate and persuasive leader and can communicate concepts to a broad range of technical and non-technical staff. The incumbent will also have the technical acumen to work on multiple projects in various stages, technologies and environments. The candidate will have excellent communication skills to articulate and collaborate with stakeholders on making critical decisions regarding implementing and integrating systems. The ideal candidate should have project management experience, strategy development and execution, and equipped to optimize operating systems while leading multi-functional teams. Under general direction, the Principal Systems Engineer performs a variety of professional, technical, and systems programming and/or network administration duties involving the design, development, testing, implementation and maintenance of the software and hardware infrastructure and connectivity capability between different platforms that manage information technology resources and/or support the execution of automated applications. The scope of systems includes all computing platforms from PCs to mainframes and associated networks. Incumbents may be assigned to duties in any one or a combination of platforms, operating systems and associated products. DISTINGUISHING CHARACTERISTICS This is an expert-professional-level classification and may be populated with multiple incumbents. The Principal Systems Engineer provides the highest level of technical expertise and knowledge in performing network design, administration and tuning, mainframe operating systems programming, and cross-platform system security. Incumbents provide technical leadership, training and informal work direction to lower-level staff and serve as technical experts who exercise discretion and have latitude in resolving complex technical issues. This classification is distinguished from the lower-level classification of Senior Systems Engineer by the highly complex nature of the duties performed including multi-platform system design, design and implementation of sophisticated security measures, complex technical specification development, technical project management and by the advanced level of knowledge and experience required. Principal Systems Engineer is distinguished from Information Technology Supervisor in that the latter is the first full-supervisory level while the former, who may supervise as an incidental assignment, is the highest-level technical expert. SUPERVISION RECEIVED AND EXERCISED General direction is provided by an Information Technology Supervisor, an Information Technology Manager or higher-level management staff. Responsibilities may include supervision of technical and/or administrative staff ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform related duties as needed. Identifies and manages Citywide and/or large scale network needs through workload forecasting, response time evaluation, LAN/WAN throughput analysis. Defines, designs and implements WAN/LAN connectivity solutions to meet departmental and Citywide business needs. Writes system level programs and micro-code as needed; performs systems software installation, debugging, testing, and maintenance. Integrate system software and conduct integration testing for internal and external interfaces. Develops and monitors Citywide security programs; implements and monitors security tools. Performs Citywide security audits. Supports departmental database applications and configures appropriate computing platform. Configures, troubleshoots and performs maintenance on servers, routers, switches, hubs, and related equipment. Evaluates and recommends vendor hardware and software products for purchase; coordinates problem resolution with outside vendors including outside consultants; tracks and documents software product licensing agreements. Supervises other technical staff by training, assigning tasks, monitoring progress, resolving problems, and conducting performance evaluations; develops hardware and software training programs for direct report, end-users and other City staff. Develops project plans, defines project scope and timeline, identifies potential risks, develops contingency plans, provides cost estimates, identifies resource needs, tracks project progress, reviews milestones, resolves issues and conflicts, monitors and manages change, and prepares and presents status reports to management. Performs related or other duties as assigned. QUALIFICATIONS Knowledge of : Principles of and current trends in information technology design and implementation across all platforms from PCs to mainframes. Mainframe and network operating systems, programming languages, utilities and tools. Database administration. Project management techniques. Communication protocols, telecommunications and information processing environments. General programming and compilation techniques. Wired and wireless network design and implementation. Firewall architecture. Web architecture, protocols and languages. Network backup and recovery techniques. Security trends, risk assessment and products. Skill in : Project management. Troubleshooting complex technical problems. Developing and implementing complex technical solutions on multiple hardware and software platforms. Managing change, time, financial, technical and human resources. Vendor negotiations. Ability to : Communicate effectively with technical and non-technical personnel including the ability to provide fact-based details to support ideas, recommendations, and analysis. Reason logically in order to solve problems. Manage multiple projects concurrently. Supervise others by motivating, mentoring, training and guiding. EXPERIENCE AND EDUCATION Any combination of education and experience that would provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be: Experience : Six years progressively responsible operating systems programming experience in an IT environment consisting of multiple platforms, large-scale applications with multiple operating systems with a minimum of two years of supervisory or project leader experience. Education : A Bachelor's degree from an accredited college or university in Computer Science or a related degree. Substitution : Additional experience may substitute for education on a year-for-year basis. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License : Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Background Process: If considered for appointment, candidates may be required to pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, and drug use history. 6. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting . If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resourc es Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-572 6 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 9/25/2024 11:59 PM Pacific
Sep 05, 2024
Full Time
THE POSITION Please Note: a candidate may be required to successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, and a drug use history to be considered for this position . With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. This position is under the Information Technology (IT) Department, which serves as the technical expert and lead network engineer overseeing complex projects and assigning work to senior engineers and systems engineers in the group. This highly technical lead position requires highly specialized skills in the designing, configuring, and maintaining the City's network. The position operates with extensive discretion and oversight of Citywide network routers, switches, firewalls, load balancers, and wireless systems. This position provides leadership, training, mentoring, and assigning work and direction to lower-level staff. IDEAL CANDIDATE STATEMENT The ideal candidate will be an effective, articulate and persuasive leader and can communicate concepts to a broad range of technical and non-technical staff. The incumbent will also have the technical acumen to work on multiple projects in various stages, technologies and environments. The candidate will have excellent communication skills to articulate and collaborate with stakeholders on making critical decisions regarding implementing and integrating systems. The ideal candidate should have project management experience, strategy development and execution, and equipped to optimize operating systems while leading multi-functional teams. Under general direction, the Principal Systems Engineer performs a variety of professional, technical, and systems programming and/or network administration duties involving the design, development, testing, implementation and maintenance of the software and hardware infrastructure and connectivity capability between different platforms that manage information technology resources and/or support the execution of automated applications. The scope of systems includes all computing platforms from PCs to mainframes and associated networks. Incumbents may be assigned to duties in any one or a combination of platforms, operating systems and associated products. DISTINGUISHING CHARACTERISTICS This is an expert-professional-level classification and may be populated with multiple incumbents. The Principal Systems Engineer provides the highest level of technical expertise and knowledge in performing network design, administration and tuning, mainframe operating systems programming, and cross-platform system security. Incumbents provide technical leadership, training and informal work direction to lower-level staff and serve as technical experts who exercise discretion and have latitude in resolving complex technical issues. This classification is distinguished from the lower-level classification of Senior Systems Engineer by the highly complex nature of the duties performed including multi-platform system design, design and implementation of sophisticated security measures, complex technical specification development, technical project management and by the advanced level of knowledge and experience required. Principal Systems Engineer is distinguished from Information Technology Supervisor in that the latter is the first full-supervisory level while the former, who may supervise as an incidental assignment, is the highest-level technical expert. SUPERVISION RECEIVED AND EXERCISED General direction is provided by an Information Technology Supervisor, an Information Technology Manager or higher-level management staff. Responsibilities may include supervision of technical and/or administrative staff ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform related duties as needed. Identifies and manages Citywide and/or large scale network needs through workload forecasting, response time evaluation, LAN/WAN throughput analysis. Defines, designs and implements WAN/LAN connectivity solutions to meet departmental and Citywide business needs. Writes system level programs and micro-code as needed; performs systems software installation, debugging, testing, and maintenance. Integrate system software and conduct integration testing for internal and external interfaces. Develops and monitors Citywide security programs; implements and monitors security tools. Performs Citywide security audits. Supports departmental database applications and configures appropriate computing platform. Configures, troubleshoots and performs maintenance on servers, routers, switches, hubs, and related equipment. Evaluates and recommends vendor hardware and software products for purchase; coordinates problem resolution with outside vendors including outside consultants; tracks and documents software product licensing agreements. Supervises other technical staff by training, assigning tasks, monitoring progress, resolving problems, and conducting performance evaluations; develops hardware and software training programs for direct report, end-users and other City staff. Develops project plans, defines project scope and timeline, identifies potential risks, develops contingency plans, provides cost estimates, identifies resource needs, tracks project progress, reviews milestones, resolves issues and conflicts, monitors and manages change, and prepares and presents status reports to management. Performs related or other duties as assigned. QUALIFICATIONS Knowledge of : Principles of and current trends in information technology design and implementation across all platforms from PCs to mainframes. Mainframe and network operating systems, programming languages, utilities and tools. Database administration. Project management techniques. Communication protocols, telecommunications and information processing environments. General programming and compilation techniques. Wired and wireless network design and implementation. Firewall architecture. Web architecture, protocols and languages. Network backup and recovery techniques. Security trends, risk assessment and products. Skill in : Project management. Troubleshooting complex technical problems. Developing and implementing complex technical solutions on multiple hardware and software platforms. Managing change, time, financial, technical and human resources. Vendor negotiations. Ability to : Communicate effectively with technical and non-technical personnel including the ability to provide fact-based details to support ideas, recommendations, and analysis. Reason logically in order to solve problems. Manage multiple projects concurrently. Supervise others by motivating, mentoring, training and guiding. EXPERIENCE AND EDUCATION Any combination of education and experience that would provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be: Experience : Six years progressively responsible operating systems programming experience in an IT environment consisting of multiple platforms, large-scale applications with multiple operating systems with a minimum of two years of supervisory or project leader experience. Education : A Bachelor's degree from an accredited college or university in Computer Science or a related degree. Substitution : Additional experience may substitute for education on a year-for-year basis. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License : Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Background Process: If considered for appointment, candidates may be required to pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, and drug use history. 6. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting . If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resourc es Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-572 6 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 9/25/2024 11:59 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER W2604A When to Submit Your Application: We are accepting applications beginning September 3, 2024, at 7:00 a.m., (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice. Type of Recruitment: Open Competitive Job Opportunity No out-of-class experience or withhold will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Click here for more details on employee benefits. Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 million and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity: We are pursuing a qualified candidate to fill an Information Technology Project Manager I position in the Innovation Business Management Division (IBMD). Under general supervision, plans, manages, and leads the execution of information technology projects of smaller scale and/or limited complexity and risk. Provides technical leadership and coordination to a project team as needed. This is the first working level in the Information Technology Project Manager Series. Positions allocable to this class typically report to an IT supervisor or manager, and function as managers of information technology projects of smaller or limited scale and complexity. Incumbents utilize techniques, methods, and tools of information technology project management to oversee projects of limited size and/or complexity, and risk as determined by budget allocation, mission criticality, technical and/or solution complexity, and number of involved stakeholder organizations. Positions require information technology and programmatic knowledge necessary to provide insightful and effective planning, management, and oversight of project progress and results. Projects typically assigned to positions in this class are usually well-defined in scope, associated with one line of business or operational function, have limited systems integration, and are generally non-essential to continued County operations and services. Information Technology Project Manager I is distinguished from Information Technology Project Manager II by the latter’s supervisory role and responsibility for managing larger projects of a less well-defined scope, typically associated with more than one department or line of business and having greater mission criticality and technical and/or solution complexity, with interactions with project stakeholders requiring a higher level of facilitation, documentation, and/or particular sensitivity to confidential matters. IT Project Managers are distinguished from IT Business Analysts in that the latter primarily evaluate the business and technological requirements of the product or solution, whereas IT Project Managers primarily plan and execute the stages of its development and implementation. Essential Job Functions Essential Job Functions: Plans, manages, and leads the execution of medium to large information technology projects such as upgrades to existing systems or implementation of commercial off-the-shelf software without substantial customization. Collaborates with project stakeholders and contributes to or leads project initiation activities that may include defining scope and performance measures, developing a business case, determining a project approach, and developing and establishing a project charter. Contributes to or leads project-planning activities such as alternatives analyses and feasibility assessments, refinements of scope and performance measures, project approach, identification of resource requirements, budget and schedule development, establishment of initial project team and document project management plan. Understands and applies appropriate methodologies and tools for specific projects and situations to deliver consistent, effective, and quality results. Manages all aspects of project execution including budget and funding outlays, resources, schedule, staff and plan performance, risks, reporting, anticipated and unexpected issues and problems, quality, scope, outcomes, and results. Contributes to or leads the development and execution of communication plan, which may include communicating with multiple stakeholders about the project’s impact or status. Prepares status reports and provides updates to internal and external project stakeholders, sponsors, and oversight agencies. Coordinates, requests, and recommends changes to original specifications with project sponsor, project team, or stakeholders. Identifies potential problems and facilitates their resolution by determining or recommending and implementing a risk mitigation strategy. Leads or participates in project close-out activities such as transitions, lessons learned, and post-implementation review and reporting. Applies interpersonal skills to establish and maintain effective working relationships with team members, management, and stakeholders. Participate actively in developing solicitations and associated documents for contracted services in connection with ongoing projects as needed. Serves as technical lead and coordinate the activities of a project team as needed. Requirements Requirements to Qualify: Option I: A Bachelor’s degree* from an accredited college or university in Computer Science, Management Information Systems, or a closely related field -AND- Three (3) years of experience performing software development, information technology project management, or business or systems analysis in a centralized information technology organization**. Option II: Six (6) years of experience in planning, managing***, and leading the execution**** of information technology projects in a centralized information technology organization**. A Bachelor’s degree* from an accredited college or university in any field may substitute for up to two (2) years of the required experience. For Options I and II, Project Management Professional (PMP) certification from the Project Management Institute may be substituted for an additional two (2) years of experience. Special Requirement Information: *In order to receive credit for any degree, such as a Bachelor's, or PMP certification, you must include a legible copy of the official diploma/certification, official transcripts, or official letter from the accredited institution which shows degree has been conferred and the area of specialization with your application at the time of filing or within five (5) calendar days from application submission. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst. **Centralized Information Technology Organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at the Sheriff's Department, the coordinated executive command structure) for the department or major organization unit. ***Managing is defined as the process of organizing, coordinating, scheduling, overseeing, and closing the work of projects and programs to achieve specific goals and meet specific success criteria; to develop the project scope, define project guidelines, obtain business and information technology approvals, and coordinate the resources necessary to successfully complete the project. ****Project execution is defined as putting plans and strategies into action to complete the project according to its objectives and includes implementing plans, resource allocation, monitoring progress, managing risks, communication to stakeholders, and quality control. License: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed in carry out job-related essential functions. Physical Expectations: 2- Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: Technical knowledge and understanding of IT infrastructures and proficiency with project management tools like Microsoft Project. Experience working in a public agency (e.g., City, County, State, Federal, etc.). Additional Information Our Assessment Process: First, meet our requirements above. After that, our process includes a structured oral interview covering training, experience, and general ability to perform the duties of the position weighted at 100%. Candidates must achieve a passing score of 70% or higher on assessment to be added onto the list of eligible candidates on the Eligible Register. Note: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov , info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notification from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov, info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application, and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Have questions about anything listed above? Contact us: Exam Number: W2604A Department Contact Name: Debra Tse Department Contact Phone: (323) 457-5327 Department Contact Email: DTse@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 881-3932 or (323) 267-2013 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here Closing Date/Time: Continuous
Aug 31, 2024
Full Time
Position/Program Information EXAM NUMBER W2604A When to Submit Your Application: We are accepting applications beginning September 3, 2024, at 7:00 a.m., (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice. Type of Recruitment: Open Competitive Job Opportunity No out-of-class experience or withhold will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Click here for more details on employee benefits. Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 million and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity: We are pursuing a qualified candidate to fill an Information Technology Project Manager I position in the Innovation Business Management Division (IBMD). Under general supervision, plans, manages, and leads the execution of information technology projects of smaller scale and/or limited complexity and risk. Provides technical leadership and coordination to a project team as needed. This is the first working level in the Information Technology Project Manager Series. Positions allocable to this class typically report to an IT supervisor or manager, and function as managers of information technology projects of smaller or limited scale and complexity. Incumbents utilize techniques, methods, and tools of information technology project management to oversee projects of limited size and/or complexity, and risk as determined by budget allocation, mission criticality, technical and/or solution complexity, and number of involved stakeholder organizations. Positions require information technology and programmatic knowledge necessary to provide insightful and effective planning, management, and oversight of project progress and results. Projects typically assigned to positions in this class are usually well-defined in scope, associated with one line of business or operational function, have limited systems integration, and are generally non-essential to continued County operations and services. Information Technology Project Manager I is distinguished from Information Technology Project Manager II by the latter’s supervisory role and responsibility for managing larger projects of a less well-defined scope, typically associated with more than one department or line of business and having greater mission criticality and technical and/or solution complexity, with interactions with project stakeholders requiring a higher level of facilitation, documentation, and/or particular sensitivity to confidential matters. IT Project Managers are distinguished from IT Business Analysts in that the latter primarily evaluate the business and technological requirements of the product or solution, whereas IT Project Managers primarily plan and execute the stages of its development and implementation. Essential Job Functions Essential Job Functions: Plans, manages, and leads the execution of medium to large information technology projects such as upgrades to existing systems or implementation of commercial off-the-shelf software without substantial customization. Collaborates with project stakeholders and contributes to or leads project initiation activities that may include defining scope and performance measures, developing a business case, determining a project approach, and developing and establishing a project charter. Contributes to or leads project-planning activities such as alternatives analyses and feasibility assessments, refinements of scope and performance measures, project approach, identification of resource requirements, budget and schedule development, establishment of initial project team and document project management plan. Understands and applies appropriate methodologies and tools for specific projects and situations to deliver consistent, effective, and quality results. Manages all aspects of project execution including budget and funding outlays, resources, schedule, staff and plan performance, risks, reporting, anticipated and unexpected issues and problems, quality, scope, outcomes, and results. Contributes to or leads the development and execution of communication plan, which may include communicating with multiple stakeholders about the project’s impact or status. Prepares status reports and provides updates to internal and external project stakeholders, sponsors, and oversight agencies. Coordinates, requests, and recommends changes to original specifications with project sponsor, project team, or stakeholders. Identifies potential problems and facilitates their resolution by determining or recommending and implementing a risk mitigation strategy. Leads or participates in project close-out activities such as transitions, lessons learned, and post-implementation review and reporting. Applies interpersonal skills to establish and maintain effective working relationships with team members, management, and stakeholders. Participate actively in developing solicitations and associated documents for contracted services in connection with ongoing projects as needed. Serves as technical lead and coordinate the activities of a project team as needed. Requirements Requirements to Qualify: Option I: A Bachelor’s degree* from an accredited college or university in Computer Science, Management Information Systems, or a closely related field -AND- Three (3) years of experience performing software development, information technology project management, or business or systems analysis in a centralized information technology organization**. Option II: Six (6) years of experience in planning, managing***, and leading the execution**** of information technology projects in a centralized information technology organization**. A Bachelor’s degree* from an accredited college or university in any field may substitute for up to two (2) years of the required experience. For Options I and II, Project Management Professional (PMP) certification from the Project Management Institute may be substituted for an additional two (2) years of experience. Special Requirement Information: *In order to receive credit for any degree, such as a Bachelor's, or PMP certification, you must include a legible copy of the official diploma/certification, official transcripts, or official letter from the accredited institution which shows degree has been conferred and the area of specialization with your application at the time of filing or within five (5) calendar days from application submission. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst. **Centralized Information Technology Organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at the Sheriff's Department, the coordinated executive command structure) for the department or major organization unit. ***Managing is defined as the process of organizing, coordinating, scheduling, overseeing, and closing the work of projects and programs to achieve specific goals and meet specific success criteria; to develop the project scope, define project guidelines, obtain business and information technology approvals, and coordinate the resources necessary to successfully complete the project. ****Project execution is defined as putting plans and strategies into action to complete the project according to its objectives and includes implementing plans, resource allocation, monitoring progress, managing risks, communication to stakeholders, and quality control. License: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed in carry out job-related essential functions. Physical Expectations: 2- Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: Technical knowledge and understanding of IT infrastructures and proficiency with project management tools like Microsoft Project. Experience working in a public agency (e.g., City, County, State, Federal, etc.). Additional Information Our Assessment Process: First, meet our requirements above. After that, our process includes a structured oral interview covering training, experience, and general ability to perform the duties of the position weighted at 100%. Candidates must achieve a passing score of 70% or higher on assessment to be added onto the list of eligible candidates on the Eligible Register. Note: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov , info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notification from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov, info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application, and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Have questions about anything listed above? Contact us: Exam Number: W2604A Department Contact Name: Debra Tse Department Contact Phone: (323) 457-5327 Department Contact Email: DTse@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 881-3932 or (323) 267-2013 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here Closing Date/Time: Continuous
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The City of Ventura is now accepting applications for the position of Information Technology Project Manager. WHAT YOU’LL DO The Information Technology Project Manager supervises staff, directs and coordinates the implementation of approximately 30 enterprise technology projects and drives the adoption of optimal project delivery through lean and agile practices, change management and meaningful measurements of progress. Reporting to the Assistant Chief Technology Officer, the Information Technology Project Manager will provide direct supervision to a small group of project management staff, including the Business Process Analyst. The Technology Project Manager is responsible for monitoring work plans and providing independent oversight to projects that involve enterprise initiatives affecting multiple departments. Current projects include support initiatives for Fire, Water, Community Development, Public Works, City Manager's Department and Finance. Projects may be associated with cross-functional operations, involving a significant degree of systems integration or product implementation. WHO YOU ARE Dedicated to meeting the expectations of internal stakeholders, this Project Manager must be knowledgeable about how organizations operate, working collaboratively and maneuvering through complex situations effectively to get things done. The Project Manager must be capable of marshalling resources (people, funding, systems, vendors) to get things accomplished. The ability to anticipate and manage risk, while keeping the project on schedule, is critical. If you have the desire to join a team dedicated to innovative service, providing the highest level of customer support through business process, this position may be for you! Successful candidates will have demonstrated they can: manage multi-agency technology projects simultaneously, on-time and on-budget develop and deliver quality presentations manage contracts, including contract negotiations utilize Microsoft SharePoint to manage information technology projects read situations quickly, finding common ground and getting cooperation with a minimum of noise relate well to all people, building constructive and effective relationships organize, facilitate, and manage meetings demonstrate budget management skills and project budget analysis Currently, there is one full-time position available. This recruitment may also be used to fill future vacancies. (Successful candidate will need to complete an extensive post-offer Police Department background investigation.) MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at www.cityofventura.ca.gov/jobs or by clicking here Information Technology Project Manager . THE SCHEDULE This recruitment will follow the below timeline. Wednesday, September 18, 2024, at 5:30pm - Application Deadline. Applications must be submitted by this date to be considered for the position. September 24, 2024 - Candidates will be notified by email of their status by this date. Week of September 30, 2024 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of October 14, 2024 -Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. October 31, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $115,319.78 - $154,530.48 Annually DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Wednesday, September 18, 2024, at 5:30pm If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, training and experience equivalent to a bachelor's degree in project management, information systems, computer science, business system analysis or a related field and four years of progressively responsible information technology project management experience including two years of responsibility and experience at leading projects and supervising staff, is required. Public agency project management experience is preferred. License : Possession of a valid class C driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. The following certifications issued by the Project Management Institute are highly desirable: Project Management Professional (PMP) Program Management Professional (PgMP) Certified Associate in Project Management (CAPM) APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Wednesday, September 18, 2024, at 5:30pm APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of September 30, 2024. Select candidates will be notified of specifics after the filing deadline. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews are tentatively scheduled for Week of October 14, 2024 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City’s Adopted FY 2024/2025 Operating and Capital budget totals approximately $531 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2024-25 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment, candidates must submit documentation verifying their legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using a City vehicle may be required to submit a DMV report. Probationary Period : Six months Deferred Compensation: The City contributes $168 per year to a 457 plan and will match $1,650 per year contributed by the employee, for a total benefit of $1,818 per year. Medical & Dental Insurance: Up to $665 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $495 monthly, which may be applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage provided for employees and dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance: City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement so there is no payroll deduction. Receiving a CalPERS benefit may affect your Social Security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Vacation: 2.5 weeks, increasing to 4 weeks per year, after 10 years service. Employees may use vacation after successful completion of probation. Personal Leave: 27 hours per calendar year. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Holiday time. City Hall closure December 25th to January 1st. Sick Leave: 96-hour bank upon employment and additional accruals of 2 hours semi-monthly after 6 months of employment. Tuition Reimbursement: $2,500 per year for tuition and books for courses taken at accredited institution after completion of probation. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek : A 9/80 workweek is available for some positions. Wellness Program : A comprehensive program is available, including on-site gym, exercise classes, downtown/beach-walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: 9/18/2024 5:30 PM Pacific
Aug 23, 2024
Full Time
THE POSITION The City of Ventura is now accepting applications for the position of Information Technology Project Manager. WHAT YOU’LL DO The Information Technology Project Manager supervises staff, directs and coordinates the implementation of approximately 30 enterprise technology projects and drives the adoption of optimal project delivery through lean and agile practices, change management and meaningful measurements of progress. Reporting to the Assistant Chief Technology Officer, the Information Technology Project Manager will provide direct supervision to a small group of project management staff, including the Business Process Analyst. The Technology Project Manager is responsible for monitoring work plans and providing independent oversight to projects that involve enterprise initiatives affecting multiple departments. Current projects include support initiatives for Fire, Water, Community Development, Public Works, City Manager's Department and Finance. Projects may be associated with cross-functional operations, involving a significant degree of systems integration or product implementation. WHO YOU ARE Dedicated to meeting the expectations of internal stakeholders, this Project Manager must be knowledgeable about how organizations operate, working collaboratively and maneuvering through complex situations effectively to get things done. The Project Manager must be capable of marshalling resources (people, funding, systems, vendors) to get things accomplished. The ability to anticipate and manage risk, while keeping the project on schedule, is critical. If you have the desire to join a team dedicated to innovative service, providing the highest level of customer support through business process, this position may be for you! Successful candidates will have demonstrated they can: manage multi-agency technology projects simultaneously, on-time and on-budget develop and deliver quality presentations manage contracts, including contract negotiations utilize Microsoft SharePoint to manage information technology projects read situations quickly, finding common ground and getting cooperation with a minimum of noise relate well to all people, building constructive and effective relationships organize, facilitate, and manage meetings demonstrate budget management skills and project budget analysis Currently, there is one full-time position available. This recruitment may also be used to fill future vacancies. (Successful candidate will need to complete an extensive post-offer Police Department background investigation.) MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at www.cityofventura.ca.gov/jobs or by clicking here Information Technology Project Manager . THE SCHEDULE This recruitment will follow the below timeline. Wednesday, September 18, 2024, at 5:30pm - Application Deadline. Applications must be submitted by this date to be considered for the position. September 24, 2024 - Candidates will be notified by email of their status by this date. Week of September 30, 2024 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of October 14, 2024 -Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. October 31, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $115,319.78 - $154,530.48 Annually DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Wednesday, September 18, 2024, at 5:30pm If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, training and experience equivalent to a bachelor's degree in project management, information systems, computer science, business system analysis or a related field and four years of progressively responsible information technology project management experience including two years of responsibility and experience at leading projects and supervising staff, is required. Public agency project management experience is preferred. License : Possession of a valid class C driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. The following certifications issued by the Project Management Institute are highly desirable: Project Management Professional (PMP) Program Management Professional (PgMP) Certified Associate in Project Management (CAPM) APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Wednesday, September 18, 2024, at 5:30pm APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of September 30, 2024. Select candidates will be notified of specifics after the filing deadline. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews are tentatively scheduled for Week of October 14, 2024 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City’s Adopted FY 2024/2025 Operating and Capital budget totals approximately $531 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2024-25 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment, candidates must submit documentation verifying their legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using a City vehicle may be required to submit a DMV report. Probationary Period : Six months Deferred Compensation: The City contributes $168 per year to a 457 plan and will match $1,650 per year contributed by the employee, for a total benefit of $1,818 per year. Medical & Dental Insurance: Up to $665 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $495 monthly, which may be applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage provided for employees and dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance: City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement so there is no payroll deduction. Receiving a CalPERS benefit may affect your Social Security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Vacation: 2.5 weeks, increasing to 4 weeks per year, after 10 years service. Employees may use vacation after successful completion of probation. Personal Leave: 27 hours per calendar year. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Holiday time. City Hall closure December 25th to January 1st. Sick Leave: 96-hour bank upon employment and additional accruals of 2 hours semi-monthly after 6 months of employment. Tuition Reimbursement: $2,500 per year for tuition and books for courses taken at accredited institution after completion of probation. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek : A 9/80 workweek is available for some positions. Wellness Program : A comprehensive program is available, including on-site gym, exercise classes, downtown/beach-walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: 9/18/2024 5:30 PM Pacific
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Salary: $65,000 General Description and Classification Standards : The Safety and Security Coordinator is responsible for performing a variety of tasks for the City of Atlanta Mayor’s Office of Emergency Preparedness. Duties include but are not limited to: Managing the activities involved in the design, preparation, delivery and needs assessment of safety and security training and development programs for assigned department(s). Provides administrative supervision and personnel management for protection of City personnel and property. Position may coordinate safety and security functions for a large group of employees. Supervision Received and Exercised The Safety and Security Coordinator receives supervision from the Safety and Security Manager. Project and technical direction may be provided to professional, technical, office support and other City staff. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Manages the activities involved in the design, preparation, delivery and needs assessment of safety and security training and development programs for the City of Atlanta. Establishes, implements, and maintains standard operating procedures and emergency plans for the City to meet required codes and regulations. Joins in partnership with department management to assess and implement security measures and safety training and programs based on risk analysis. Determines departmental needs related to security and safety training and develops methods for evaluation of all safety training. Develops and/or approves content, methods, and materials for training staff and may conduct courses. Conducts or assists with internal investigations. Creates operating plans, forecasts and reporting systems and manages the day-to-day operations. Provides input into policy and strategy. Manages inventory, equipment maintenance and other asset related functions. Participates in the execution of intrusion detection, monitoring, and vulnerability assessments. Coordinates the installation, programming, troubleshooting, and repairing physical access control systems for various facilities throughout the City. Become a subject matter expert for the access control system and manage projects such enterprise physical and electronic security systems programming, access control data audits, integrator support, and technical support for project managers. Select, train, schedule, coach, and direct security personnel in all aspects of safety policies and procedures. Responsible for all training related to property emergency procedures and conducting bi-annual Fire Drills. Work is performed indoors and outdoors. Exposure to outside elements. Day, evening graveyard, holiday, and/or weekend work required. Extended hours and irregular shifts may be required. Decision Making Applies organizational policies. May interpret organizational policies and recommend exceptions. Knowledge, Skills & Abilities : This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of related laws, safety requirements, and building operations for large multipurpose facilities; security, safety, occupational health and safety training methods, tools, and best practices; security awareness programs, security risk assessment and planning for crisis management; security standards, emergency protocols, and operations of security equipment and video integration systems; fire alarm systems (monitoring and reporting). Skilled in strong verbal, written and presentation skills; strong planning and organizational skills. Microsoft Office skills. Ability to write and communicate in an effective manner when reporting incidents; use interactive technology in instructional design of training courses. Minimum Qualifications: Education and Experience: Associates degree or two-year equivalent degree (Equivalent professional experience may be considered for substitution for the required degree on an exception basis). Preferred Education & Experience: Bachelor’s degree from an accredited college or university in Life Safety Studies, Security Studies, Emergency/Disaster Management, Homeland Security, Public Safety, or a related area preferred; and Three to Five years of experience in safety and/or security management; or Equivalent combination of education and experience. Licensure and Certifications: Security-related certifications preferred (ex. CPP, PSP, APP) Safety-related certifications preferred (ex. OSHA, ASSP Certificate programs) BOMA education preferred (ex. RPA, FMA, Property Management 101) National Incident Management System (NIMS) and Incident Command System (ICS) training: Independent Study (IS) 100, 200, 700, 800; ICS 300, 400 Georgia Emergency Management & Homeland Security Agency (GEMA/HS) Emergency Manager Certification (within 1 year of employment) Valid Driver’s License Essential Capabilities and Work Environment: Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects & uses appropriate communication methods. Displays courtesy and sensitivity; Manages difficult or emotional customer situations; Meets commitments; Responds promptly to customer needs; Solicits customer feedback to improve service. Responds to requests for service and assistance; Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to doing the best job possible; Keeps commitments; Meets attendance and punctuality guidelines. Competent in required job skills & knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively. Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Jul 14, 2024
Full Time
Salary: $65,000 General Description and Classification Standards : The Safety and Security Coordinator is responsible for performing a variety of tasks for the City of Atlanta Mayor’s Office of Emergency Preparedness. Duties include but are not limited to: Managing the activities involved in the design, preparation, delivery and needs assessment of safety and security training and development programs for assigned department(s). Provides administrative supervision and personnel management for protection of City personnel and property. Position may coordinate safety and security functions for a large group of employees. Supervision Received and Exercised The Safety and Security Coordinator receives supervision from the Safety and Security Manager. Project and technical direction may be provided to professional, technical, office support and other City staff. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Manages the activities involved in the design, preparation, delivery and needs assessment of safety and security training and development programs for the City of Atlanta. Establishes, implements, and maintains standard operating procedures and emergency plans for the City to meet required codes and regulations. Joins in partnership with department management to assess and implement security measures and safety training and programs based on risk analysis. Determines departmental needs related to security and safety training and develops methods for evaluation of all safety training. Develops and/or approves content, methods, and materials for training staff and may conduct courses. Conducts or assists with internal investigations. Creates operating plans, forecasts and reporting systems and manages the day-to-day operations. Provides input into policy and strategy. Manages inventory, equipment maintenance and other asset related functions. Participates in the execution of intrusion detection, monitoring, and vulnerability assessments. Coordinates the installation, programming, troubleshooting, and repairing physical access control systems for various facilities throughout the City. Become a subject matter expert for the access control system and manage projects such enterprise physical and electronic security systems programming, access control data audits, integrator support, and technical support for project managers. Select, train, schedule, coach, and direct security personnel in all aspects of safety policies and procedures. Responsible for all training related to property emergency procedures and conducting bi-annual Fire Drills. Work is performed indoors and outdoors. Exposure to outside elements. Day, evening graveyard, holiday, and/or weekend work required. Extended hours and irregular shifts may be required. Decision Making Applies organizational policies. May interpret organizational policies and recommend exceptions. Knowledge, Skills & Abilities : This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of related laws, safety requirements, and building operations for large multipurpose facilities; security, safety, occupational health and safety training methods, tools, and best practices; security awareness programs, security risk assessment and planning for crisis management; security standards, emergency protocols, and operations of security equipment and video integration systems; fire alarm systems (monitoring and reporting). Skilled in strong verbal, written and presentation skills; strong planning and organizational skills. Microsoft Office skills. Ability to write and communicate in an effective manner when reporting incidents; use interactive technology in instructional design of training courses. Minimum Qualifications: Education and Experience: Associates degree or two-year equivalent degree (Equivalent professional experience may be considered for substitution for the required degree on an exception basis). Preferred Education & Experience: Bachelor’s degree from an accredited college or university in Life Safety Studies, Security Studies, Emergency/Disaster Management, Homeland Security, Public Safety, or a related area preferred; and Three to Five years of experience in safety and/or security management; or Equivalent combination of education and experience. Licensure and Certifications: Security-related certifications preferred (ex. CPP, PSP, APP) Safety-related certifications preferred (ex. OSHA, ASSP Certificate programs) BOMA education preferred (ex. RPA, FMA, Property Management 101) National Incident Management System (NIMS) and Incident Command System (ICS) training: Independent Study (IS) 100, 200, 700, 800; ICS 300, 400 Georgia Emergency Management & Homeland Security Agency (GEMA/HS) Emergency Manager Certification (within 1 year of employment) Valid Driver’s License Essential Capabilities and Work Environment: Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects & uses appropriate communication methods. Displays courtesy and sensitivity; Manages difficult or emotional customer situations; Meets commitments; Responds promptly to customer needs; Solicits customer feedback to improve service. Responds to requests for service and assistance; Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to doing the best job possible; Keeps commitments; Meets attendance and punctuality guidelines. Competent in required job skills & knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively. Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Automation Developer . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $11,511 per month, commensurate with qualifications and experience. The salary range for this classification is $4,912 to $12,124 per month. Classification Analyst/Programmer - Career Position Information The California State University, Office of the Chancellor, is seeking an Automation Developer to provide automation support for the applications related to the Common Management Systems (CMS), the system-wide PeopleSoft implementation of The California State University (CSU). This includes developing, testing, and implementing various automation tools and processes to streamline routine and manual processes and enhance system performance in a multi-site 24/7/365 environment. This position will also develop and maintain related technical documentation. The Automation Analyst will provide coverage for after-hours on-call support as required. Responsibilities Under the general direction of the Associate Director of Infrastructure and Integration Services , the Automation Developer will: -Work with functional teams and consultants to determine automation requirements and specifications in a multi-site 24/7/365 PeopleSoft environment. -Assess, prioritize, and recommend tools and procedures to automate routine, manual processes securely. -Develop scripts and coding to automate manual functions and enhance, tune, and monitor system performance. -Responsible for developing and executing tests to validate the behavior and integration of automation systems. -Developing automation tests from acceptance test criteria requirements. -Managing, monitoring, sustaining, troubleshooting, and supporting existing DevOps and SOA Architecture. -Test and evaluate the effectiveness of automation efforts, integrating user feedback as needed. -Monitors and reports on progress in completing projects and accomplishments. -Interface with both internal/external technical experts to drive system solutions. -Research and review industry automation trends to provide recommendations and cost analyses. -Troubleshoot and provide user support for automation tools and processes. -Perform special projects as directed. -Provide coverage for after-hours on-call support as required. The Automation Developer is also responsible for developing and maintaining current documentation of procedures, schedules, and other instructions needed to execute automation. The Automation Developer is responsible for any other duties as assigned. In addition, the incumbent is responsible for keeping current in the industry, including technology changes, trends, and best practices. The incumbent is also responsible for addressing any concerns regarding technical operations with the appropriate supervisor. Qualifications This position requires: -Bachelor’s degree in computer science, a related field, or an equivalent combination of education and related experience is required. -Requires 3-5 years of automation experience, including significant experience with systems analysis and programming. -Requires 3-5 years of software development, IT Testing, and/or test automation experience primarily using Python, PHP, Ruby, PERL, Java, or C++. -Requires 3-5 years experience with LINUX shell scripting languages such as Korn or BASH Shell. -Experience with API testing tools such as ReadyAPI, or Postman. -Experience with Microservices and Restful API design and testing. -Experience with test automation tools such as TestComplete, JMeter, or Selenium. -Experience defining and automating software quality metrics. -Experience with Continuous Integration and Continuous Delivery DevOps workflow automation tools such as Jenkins, Ansible, Chef, and Puppet. -Prefer experience with engineering, architecting, or supporting Cloud solutions. -Evaluate and recommend tools, processes, and changes to efficiently and effectively provide support. -Must have strong experience in scripting processes to replace manual operations; automation of LINUX platforms is required. Communication & People Skills -Solid written communication skills are necessary to provide accurate, understandable documentation for automation procedures. -Supports an environment that motivates others and builds morale. -Works effectively and cooperatively with other team members to achieve goals and develop/maintain working relationships. -Ability to effectively communicate with various users. -Use effective communication and listening skills to work with others and solve problems. -Ability to quickly gather information from and disseminate information to the appropriate parties. Analytical Skills -Ability to assist in troubleshooting, including quickly identifying problems and acting appropriately. -Develop practical and thorough solutions to address all aspects of identified problems. -Identifies problems and uses appropriate sources to research technical problems. -Ability to independently apply technical judgment to standard applications and systems. Project Management Skills -Ability to track and document information between multiple parties. -Experience in coordinating resource requirements. -Attention to detail and solid organizational skills are necessary. -Ability to schedule and prioritize in order to meet deadlines. -Ability to work independently with little supervision. Technical Skills -Strong LINUX shell scripting is required; Python scripting is strongly preferred. -Solid understanding of automation methodology and best practices. -Must have a concrete understanding of security issues related to automation development. -Experience with Oracle databases is preferred. -Proficiency in Microsoft Office Productivity Suite (Word, Excel, PowerPoint, and Outlook) and Visio required. Application Period Priority consideration will be given to candidates who apply by July 17, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jul 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 04, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Automation Developer . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $11,511 per month, commensurate with qualifications and experience. The salary range for this classification is $4,912 to $12,124 per month. Classification Analyst/Programmer - Career Position Information The California State University, Office of the Chancellor, is seeking an Automation Developer to provide automation support for the applications related to the Common Management Systems (CMS), the system-wide PeopleSoft implementation of The California State University (CSU). This includes developing, testing, and implementing various automation tools and processes to streamline routine and manual processes and enhance system performance in a multi-site 24/7/365 environment. This position will also develop and maintain related technical documentation. The Automation Analyst will provide coverage for after-hours on-call support as required. Responsibilities Under the general direction of the Associate Director of Infrastructure and Integration Services , the Automation Developer will: -Work with functional teams and consultants to determine automation requirements and specifications in a multi-site 24/7/365 PeopleSoft environment. -Assess, prioritize, and recommend tools and procedures to automate routine, manual processes securely. -Develop scripts and coding to automate manual functions and enhance, tune, and monitor system performance. -Responsible for developing and executing tests to validate the behavior and integration of automation systems. -Developing automation tests from acceptance test criteria requirements. -Managing, monitoring, sustaining, troubleshooting, and supporting existing DevOps and SOA Architecture. -Test and evaluate the effectiveness of automation efforts, integrating user feedback as needed. -Monitors and reports on progress in completing projects and accomplishments. -Interface with both internal/external technical experts to drive system solutions. -Research and review industry automation trends to provide recommendations and cost analyses. -Troubleshoot and provide user support for automation tools and processes. -Perform special projects as directed. -Provide coverage for after-hours on-call support as required. The Automation Developer is also responsible for developing and maintaining current documentation of procedures, schedules, and other instructions needed to execute automation. The Automation Developer is responsible for any other duties as assigned. In addition, the incumbent is responsible for keeping current in the industry, including technology changes, trends, and best practices. The incumbent is also responsible for addressing any concerns regarding technical operations with the appropriate supervisor. Qualifications This position requires: -Bachelor’s degree in computer science, a related field, or an equivalent combination of education and related experience is required. -Requires 3-5 years of automation experience, including significant experience with systems analysis and programming. -Requires 3-5 years of software development, IT Testing, and/or test automation experience primarily using Python, PHP, Ruby, PERL, Java, or C++. -Requires 3-5 years experience with LINUX shell scripting languages such as Korn or BASH Shell. -Experience with API testing tools such as ReadyAPI, or Postman. -Experience with Microservices and Restful API design and testing. -Experience with test automation tools such as TestComplete, JMeter, or Selenium. -Experience defining and automating software quality metrics. -Experience with Continuous Integration and Continuous Delivery DevOps workflow automation tools such as Jenkins, Ansible, Chef, and Puppet. -Prefer experience with engineering, architecting, or supporting Cloud solutions. -Evaluate and recommend tools, processes, and changes to efficiently and effectively provide support. -Must have strong experience in scripting processes to replace manual operations; automation of LINUX platforms is required. Communication & People Skills -Solid written communication skills are necessary to provide accurate, understandable documentation for automation procedures. -Supports an environment that motivates others and builds morale. -Works effectively and cooperatively with other team members to achieve goals and develop/maintain working relationships. -Ability to effectively communicate with various users. -Use effective communication and listening skills to work with others and solve problems. -Ability to quickly gather information from and disseminate information to the appropriate parties. Analytical Skills -Ability to assist in troubleshooting, including quickly identifying problems and acting appropriately. -Develop practical and thorough solutions to address all aspects of identified problems. -Identifies problems and uses appropriate sources to research technical problems. -Ability to independently apply technical judgment to standard applications and systems. Project Management Skills -Ability to track and document information between multiple parties. -Experience in coordinating resource requirements. -Attention to detail and solid organizational skills are necessary. -Ability to schedule and prioritize in order to meet deadlines. -Ability to work independently with little supervision. Technical Skills -Strong LINUX shell scripting is required; Python scripting is strongly preferred. -Solid understanding of automation methodology and best practices. -Must have a concrete understanding of security issues related to automation development. -Experience with Oracle databases is preferred. -Proficiency in Microsoft Office Productivity Suite (Word, Excel, PowerPoint, and Outlook) and Visio required. Application Period Priority consideration will be given to candidates who apply by July 17, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jul 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Town of Mammoth Lakes, CA
Finance Director
Please follow this link for the full brochure: https://www.affionpublic.com/position/finance-director-mammoth-lakes-ca/
About Mammoth Lakes, CA
The Town of Mammoth Lakes is a year-round resort community located in the eastern Sierra Nevada mountains in Mono County, California. The Town’s 2023 population is 7,380; however, visitors and second homeowners can increase the population to 35,000+ during peak visitation times. The Town
was incorporated in 1984 and is Mono County’s only incorporated town. Mammoth Lakes contains over half of the county’s permanent population and is the county’s primary employment, service center, and tax producer.
The Town is situated at around 8,000 feet in elevation. Mammoth Lakes is one of the snowiest towns in the United States, averaging over 300 inches of snow each year and over 500 inches in particularly good winters. It is a remote community located 170 miles south of Reno, Nevada and 300 miles north of Los Angeles. The Town’s urban growth boundary encompasses approximately four square miles. The Town’s municipal boundary is 25 square miles. The majority of the area is public land administered by the U.S. Forest Service.
Mammoth Lakes has four distinct seasons, enhancing the diversity of outdoor recreational offerings. The local economy is driven by recreation-based tourism, with visitors drawn to the area’s spectacular natural setting. The area is known for its outdoor opportunities including skiing and snowboarding at Mammoth Mountain Ski Area, snowmobiling, cross country skiing and snowshoeing, Devils Postpile National Monument, Yosemite National Park, miles of hiking and biking trails, and golf. The area’s mountain streams and lakes offer fishing, expansive vistas, camping, and other outdoor pursuits.
Mammoth Lakes has a variety of local dining, shopping, and recreational services. The small-town atmosphere, educational offerings, performing arts, community activities, and events provide
a desirable quality of life enjoyed by area residents and visitors. The natural beauty, recreational amenities, and small-town character offer the next Finance Director a unique and exciting place to live and work. For more information about the Town of Mammoth Lakes, please visit the Town's website .
Government
The Town of Mammoth Lakes is a general law Town and has a council manager style of government. The Town Council consists of five members elected at large, with each member serving a staggered four-year term. The mayor is the presiding officer at council meetings and is selected on an annual basis by the Council. The Town Council hires the Town Manager and the Town Attorney (a contracted position).
The Town’s 2023-2024 adopted budget is $77.7 million ($30.5 million General Fund) and represents strong fiscal policies that support ongoing budget integrity achieving a structurally balanced budget. The Town’s General Fund is dependent on Transient Occupancy Tax (TOT) revenues, which account
for 60% of adopted General Fund revenue. The Town is supported by 112 FTE (92 full-time) staff who, under the direction of the Town Manager, work in the following departments: Administration (Town Manager, Town Clerk, and Town Attorney), Airport, Community and Economic Development, Finance, Human Resources, Parks and Recreation, Office of Outdoor Recreation, Public Works, and Police Department. Information Technology (IT) services are provided to the Town through a contract
with Mono County. Fire services are provided separately by the Mammoth Lakes Fire Protection District. Water and sewer services are provided separately by the Mammoth Community Water
District.
The Position
The Director of Finance is an executive management level classification responsible to plan, direct, manage, and oversee assigned activities and operations including: finance, accounting, purchasing, accounts payable/receivable, revenue collections including TOT/TBID, and other related support services; act as Town Treasurer; coordinate required functions with other Town departments and outside agencies. The position provides highly responsible and complex administrative support to the Town Manager. This is a single position, executive department director level class with responsibility for program development and implementation of goals, objectives, policies and priorities for department activities. Incumbent ensures that activities of the department are completed in a timely and efficient manner consistent with defined policies, regulations and laws. The position is a key member of the Town’s Executive Management Team.
The Finance Director is appointed by and reports to the Town Manager. The position exercises direct supervision over professional, technical and clerical staff.
Duties, Functions and Responsibilities:
Provide management responsibility for operational services and activities pertaining to accounting, budgeting, treasury, revenue collection, auditing, payroll, purchasing, and other related support services and functions.
Works with other Town staff, elected officials and outside agencies; explains and interprets Town administrative programs, policies, procedures and activities; negotiate and resolve sensitive, significant and controversial issues; responds to and resolves inquiries and complaints.
Lead and manage the development and administration of the Town and Departmental budgets; direct the monitoring of expenditures and revenues; prepare and implement budgetary adjustments.
Select, train, motivate, and evaluate assigned personnel; work with employees to correct deficiencies; implement discipline and termination procedures when necessary.
Develop and monitor Town revenues and appropriations by fund and department; and assist in monitoring budget for departments and projects, including the preparation and distribution of monthly status reports to departments.
Provide staff assistance to the Town Manager, Town Council and other department directors; prepare and present staff reports and other necessary correspondence.
Establish controls necessary to assure the accuracy and security of all financial records and funds; evaluate performance of accounting procedures, and systems.
Responsible for the timely preparation of all financial reports and statements; oversee preparation of annual audit; prepare, review and analyze reports to ensure conformance with generally accepted accounting principles and other requirements.
Administer the Town’s purchasing program.
Conduct a variety of organizational studies, investigations, and operational studies for the Town; recommend and oversee modifications to Departmental programs, policies, and procedures as appropriate.
May participate in employee negotiations;
May participate on a variety of committees; attend and participate in professional group meetings; stay abreast of new trends and innovations in the fields of accounting, budgeting, auditing, finance, purchasing, and public administration.
Knowledge and Abilities
Knowledge of:
Operational characteristics, services, and activities of municipal government programs including accounting, payroll, purchasing, revenue collection, and budgeting.
Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.
Principles of supervision, training and performance evaluation of employees.
Advanced principles, practices, and standards of governmental cost accounting, treasury management, accounts receivable, and accounts payable.
Management of subsidiary ledgers, accounts and integration of general ledger, auditing, cash management and investments.
Principles and practices of risk management and loss prevention including claims handling, worker's compensation and asset protection programs.
Pertinent federal, state, and local laws, codes, and regulations.
Business mathematics, statistics, financial analysis, and research procedures;
Principles and practices of internal and external auditing standards.
Understanding and application of Generally Accepted Accounting Principles (GAAP).
Requirements of Fund Accounting and statements issued by Governmental Accounting Standards Board (GASB).
Ability to:
Interpret, explain and apply policies, procedures, and regulations pertaining to payroll, benefits, budgeting and financial management.
Respond to requests and inquiries for information regarding accounting, payroll, benefits, and policies and procedures.
Properly train and provide information to subordinates on safe work practices and procedures and to follow OSHA regulations where required.
Ideal Candidate
The ideal candidate will have experience in the areas of municipal finance, accounting, purchasing, payroll, accounts payable/receivable, revenue collections including TOT/TBID, and treasury. The ideal candidate will be a creative and innovative leader who has the ability to effectively make firm recommendations and decisions to the Town Manager based on experience and professional judgment. This individual must be able to adhere to the highest ethical and moral standards and be able to display transparency.
The ideal candidate should be a collaborative leader with the ability to establish and maintain effective working relationships with the Mayor, Town Council, departments, outside agencies, and the community. The ideal candidate should be able to make effective and persuasive presentations to groups at all levels of Town government as well as outside organizations and have the ability to resolve issues and build consensus among diverse stakeholders.
The ideal candidate should set a positive example of competence, professionalism, energy and work ethic to the Town; advanced written and oral communication skills are required.
Education and Experience
Qualified candidates will have a Bachelor’s degree in accounting, business/public administration, finance or a related field (accounting degree is preferred) is required, in addition to seven (7) years of increasing levels of responsibility and general administrative experience with an emphasis in finance/accounting and three (3) years of supervisory experience. Municipal experience and a Master’s degree in a related field are preferred.
Salary
The Town of Mammoth Lakes offers a competitive salary range between $157,472 - $192,903 commensurate with experience and extensive benefits that include:
Housing Assistance: The Town may provide temporary housing (subject to availability).
Town Provided Automobile: Access to an automobile from Town’s existing vehicle fleet for use on Town business and for occasional de minimis personal purposes.
Retirement:
CalPERS Defined Benefit Pension
457 Plan – the Town will match up to $2,400 annually. The Town does not participate in Social Security.
Medical: The Town will pay 100% of the cost of the PERS Platinum plan for the PERS Platinum plan for the employee and all eligible dependents.
Dental & Vision: Health Reimbursement Arrangement (HRA) Plan with up to $1,500 reimbursed annually for employee and $800 for dependents. Each year, up to 80% of unused amounts may be rolled over.
Life Insurance / AD&D: $50,000 provided for the employee & $5,000 for eligible dependents.
Annual Leave Accrual: 200 hours annual leave accrued for the first year of service (increases to 272 hours); 88 hours of admin leave; and 12 paid holidays. Employee and all eligible dependents.. Relocation assistance will be available for a successful out of area candidate.
How to Apply
Interested applicants should forward a cover letter and resume for consideration to:
resumes@affionpublic.com
Reference: TOMLFD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is July 22, 2024*
The Town of Mammoth Lakes is an Equal Employment Opportunity Employer.
Jun 24, 2024
Full Time
Town of Mammoth Lakes, CA
Finance Director
Please follow this link for the full brochure: https://www.affionpublic.com/position/finance-director-mammoth-lakes-ca/
About Mammoth Lakes, CA
The Town of Mammoth Lakes is a year-round resort community located in the eastern Sierra Nevada mountains in Mono County, California. The Town’s 2023 population is 7,380; however, visitors and second homeowners can increase the population to 35,000+ during peak visitation times. The Town
was incorporated in 1984 and is Mono County’s only incorporated town. Mammoth Lakes contains over half of the county’s permanent population and is the county’s primary employment, service center, and tax producer.
The Town is situated at around 8,000 feet in elevation. Mammoth Lakes is one of the snowiest towns in the United States, averaging over 300 inches of snow each year and over 500 inches in particularly good winters. It is a remote community located 170 miles south of Reno, Nevada and 300 miles north of Los Angeles. The Town’s urban growth boundary encompasses approximately four square miles. The Town’s municipal boundary is 25 square miles. The majority of the area is public land administered by the U.S. Forest Service.
Mammoth Lakes has four distinct seasons, enhancing the diversity of outdoor recreational offerings. The local economy is driven by recreation-based tourism, with visitors drawn to the area’s spectacular natural setting. The area is known for its outdoor opportunities including skiing and snowboarding at Mammoth Mountain Ski Area, snowmobiling, cross country skiing and snowshoeing, Devils Postpile National Monument, Yosemite National Park, miles of hiking and biking trails, and golf. The area’s mountain streams and lakes offer fishing, expansive vistas, camping, and other outdoor pursuits.
Mammoth Lakes has a variety of local dining, shopping, and recreational services. The small-town atmosphere, educational offerings, performing arts, community activities, and events provide
a desirable quality of life enjoyed by area residents and visitors. The natural beauty, recreational amenities, and small-town character offer the next Finance Director a unique and exciting place to live and work. For more information about the Town of Mammoth Lakes, please visit the Town's website .
Government
The Town of Mammoth Lakes is a general law Town and has a council manager style of government. The Town Council consists of five members elected at large, with each member serving a staggered four-year term. The mayor is the presiding officer at council meetings and is selected on an annual basis by the Council. The Town Council hires the Town Manager and the Town Attorney (a contracted position).
The Town’s 2023-2024 adopted budget is $77.7 million ($30.5 million General Fund) and represents strong fiscal policies that support ongoing budget integrity achieving a structurally balanced budget. The Town’s General Fund is dependent on Transient Occupancy Tax (TOT) revenues, which account
for 60% of adopted General Fund revenue. The Town is supported by 112 FTE (92 full-time) staff who, under the direction of the Town Manager, work in the following departments: Administration (Town Manager, Town Clerk, and Town Attorney), Airport, Community and Economic Development, Finance, Human Resources, Parks and Recreation, Office of Outdoor Recreation, Public Works, and Police Department. Information Technology (IT) services are provided to the Town through a contract
with Mono County. Fire services are provided separately by the Mammoth Lakes Fire Protection District. Water and sewer services are provided separately by the Mammoth Community Water
District.
The Position
The Director of Finance is an executive management level classification responsible to plan, direct, manage, and oversee assigned activities and operations including: finance, accounting, purchasing, accounts payable/receivable, revenue collections including TOT/TBID, and other related support services; act as Town Treasurer; coordinate required functions with other Town departments and outside agencies. The position provides highly responsible and complex administrative support to the Town Manager. This is a single position, executive department director level class with responsibility for program development and implementation of goals, objectives, policies and priorities for department activities. Incumbent ensures that activities of the department are completed in a timely and efficient manner consistent with defined policies, regulations and laws. The position is a key member of the Town’s Executive Management Team.
The Finance Director is appointed by and reports to the Town Manager. The position exercises direct supervision over professional, technical and clerical staff.
Duties, Functions and Responsibilities:
Provide management responsibility for operational services and activities pertaining to accounting, budgeting, treasury, revenue collection, auditing, payroll, purchasing, and other related support services and functions.
Works with other Town staff, elected officials and outside agencies; explains and interprets Town administrative programs, policies, procedures and activities; negotiate and resolve sensitive, significant and controversial issues; responds to and resolves inquiries and complaints.
Lead and manage the development and administration of the Town and Departmental budgets; direct the monitoring of expenditures and revenues; prepare and implement budgetary adjustments.
Select, train, motivate, and evaluate assigned personnel; work with employees to correct deficiencies; implement discipline and termination procedures when necessary.
Develop and monitor Town revenues and appropriations by fund and department; and assist in monitoring budget for departments and projects, including the preparation and distribution of monthly status reports to departments.
Provide staff assistance to the Town Manager, Town Council and other department directors; prepare and present staff reports and other necessary correspondence.
Establish controls necessary to assure the accuracy and security of all financial records and funds; evaluate performance of accounting procedures, and systems.
Responsible for the timely preparation of all financial reports and statements; oversee preparation of annual audit; prepare, review and analyze reports to ensure conformance with generally accepted accounting principles and other requirements.
Administer the Town’s purchasing program.
Conduct a variety of organizational studies, investigations, and operational studies for the Town; recommend and oversee modifications to Departmental programs, policies, and procedures as appropriate.
May participate in employee negotiations;
May participate on a variety of committees; attend and participate in professional group meetings; stay abreast of new trends and innovations in the fields of accounting, budgeting, auditing, finance, purchasing, and public administration.
Knowledge and Abilities
Knowledge of:
Operational characteristics, services, and activities of municipal government programs including accounting, payroll, purchasing, revenue collection, and budgeting.
Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.
Principles of supervision, training and performance evaluation of employees.
Advanced principles, practices, and standards of governmental cost accounting, treasury management, accounts receivable, and accounts payable.
Management of subsidiary ledgers, accounts and integration of general ledger, auditing, cash management and investments.
Principles and practices of risk management and loss prevention including claims handling, worker's compensation and asset protection programs.
Pertinent federal, state, and local laws, codes, and regulations.
Business mathematics, statistics, financial analysis, and research procedures;
Principles and practices of internal and external auditing standards.
Understanding and application of Generally Accepted Accounting Principles (GAAP).
Requirements of Fund Accounting and statements issued by Governmental Accounting Standards Board (GASB).
Ability to:
Interpret, explain and apply policies, procedures, and regulations pertaining to payroll, benefits, budgeting and financial management.
Respond to requests and inquiries for information regarding accounting, payroll, benefits, and policies and procedures.
Properly train and provide information to subordinates on safe work practices and procedures and to follow OSHA regulations where required.
Ideal Candidate
The ideal candidate will have experience in the areas of municipal finance, accounting, purchasing, payroll, accounts payable/receivable, revenue collections including TOT/TBID, and treasury. The ideal candidate will be a creative and innovative leader who has the ability to effectively make firm recommendations and decisions to the Town Manager based on experience and professional judgment. This individual must be able to adhere to the highest ethical and moral standards and be able to display transparency.
The ideal candidate should be a collaborative leader with the ability to establish and maintain effective working relationships with the Mayor, Town Council, departments, outside agencies, and the community. The ideal candidate should be able to make effective and persuasive presentations to groups at all levels of Town government as well as outside organizations and have the ability to resolve issues and build consensus among diverse stakeholders.
The ideal candidate should set a positive example of competence, professionalism, energy and work ethic to the Town; advanced written and oral communication skills are required.
Education and Experience
Qualified candidates will have a Bachelor’s degree in accounting, business/public administration, finance or a related field (accounting degree is preferred) is required, in addition to seven (7) years of increasing levels of responsibility and general administrative experience with an emphasis in finance/accounting and three (3) years of supervisory experience. Municipal experience and a Master’s degree in a related field are preferred.
Salary
The Town of Mammoth Lakes offers a competitive salary range between $157,472 - $192,903 commensurate with experience and extensive benefits that include:
Housing Assistance: The Town may provide temporary housing (subject to availability).
Town Provided Automobile: Access to an automobile from Town’s existing vehicle fleet for use on Town business and for occasional de minimis personal purposes.
Retirement:
CalPERS Defined Benefit Pension
457 Plan – the Town will match up to $2,400 annually. The Town does not participate in Social Security.
Medical: The Town will pay 100% of the cost of the PERS Platinum plan for the PERS Platinum plan for the employee and all eligible dependents.
Dental & Vision: Health Reimbursement Arrangement (HRA) Plan with up to $1,500 reimbursed annually for employee and $800 for dependents. Each year, up to 80% of unused amounts may be rolled over.
Life Insurance / AD&D: $50,000 provided for the employee & $5,000 for eligible dependents.
Annual Leave Accrual: 200 hours annual leave accrued for the first year of service (increases to 272 hours); 88 hours of admin leave; and 12 paid holidays. Employee and all eligible dependents.. Relocation assistance will be available for a successful out of area candidate.
How to Apply
Interested applicants should forward a cover letter and resume for consideration to:
resumes@affionpublic.com
Reference: TOMLFD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is July 22, 2024*
The Town of Mammoth Lakes is an Equal Employment Opportunity Employer.
CITY OF SAN JOSE
San Jose, California, United States
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about San José. About the Department The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology’s (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. Position Duties NOTE - The first review of applications will be on Monday, August 5, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, August 2, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of August 12, 2024. The City of San José Information Technology Department (ITD) seeks a Cybersecurity Analyst (Enterprise Supervising Technology Analyst) to support new and existing initiatives in the Cybersecurity Office. The position will focus on Risk Mitigation as well as Identity & Access Management with exposure and support on all aspects of the Cybersecurity practice, including cross-support. The ideal candidate will be part of one of the largest, most innovative communities in the nation. Led by the City Information Security Officer (CISO), the Cybersecurity Analyst will implement and manage information and system security programs across the City that keep municipal services secure and resilient. The Cybersecurity Analysts will support the CISO and the City by administering risk identification, protection and compliance, threat detection, incident response, and recovery services for all City departments to achieve business resilience. The City of San José requires Cybersecurity Analysts to be highly skilled and adapt quickly to deal with emerging challenges. The candidate must be able to apply expertise in all aspects of security, interface with vendors, keep their skills current, manage security projects, and provide security services to City departments with strong outcomes. Key responsibilities include but are not limited to the following: Building and maintaining a robust Identity and Access Management program with the following characteristics: Auditing and Reporting Role-based Access Control Single Sign-On Federation Identity Lifecycle (Workflow management) Privileged Identity Management Provisioning Compliance Policy Management Defining, planning, and executing security-related projects from beginning to end.Managing vendors to execute tasks on demand or as part of a project.Building and managing a strong vulnerability management program. The ideal candidate will have hands-on experience with vulnerability management tools and a strong technical understanding and experience assessing vulnerabilities and identifying weaknesses in multiple operating system platforms, databases, and application servers.Building and managing a strong IT asset management program. The ideal candidate will have a strong background in maintaining IT asset inventories, software, hardware, and logical inventory of systems.Identifying and mitigating threats utilizing existing technologies. Working with other teams to mitigate identified vulnerabilities from identification to closure. Tracking and reporting mitigation efforts. Be familiar with the Plan of Action and Milestones in tracking, remediating, socializing, and getting them to completion.Working with other teams preparing, detecting, eradicating, and restoring operations in the event of incidents.Managing Plan of Action and Milestones for existing vulnerabilitiesWorking with relevant teams to ensure the restoration of systems and technologies in accordance with policy and based on business group needs.Interfacing with the Virtual Security Operations Center (V-SOC) and using deployed tools and services to ensure system and network monitoring is taking place in accordance with defined service levels, contracts, and established standards.This role requires flexibility and adaptability to meet the Security needs of the ITD. The individual must be able to support other areas of expertise within the security domain, such as but not limited to NIST Cybersecurity Framework implementation, Identity Access Management, Risk Management & Compliance, Risk Assessments, Training, Audit Support, and others.Please note that the Cybersecurity Analyst (Enterprise Supervising Technology Analyst) position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $141,697.92 - $172,645.20 The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Minimum Qualifications Education and Experience A Bachelor’s Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Required Licensing (such as driver’s license, certifications, etc.): Possession of a valid State of California driver’s license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification from a professional organization acceptable to the City of San Jose may be required. Passing a San Jose Police Department (SJPD) background check is a condition of employment. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices and federal and state rules and regulations. Breadth of expertise to enable managing major technology services, programs, and products across multiple departmental technology environments and ensuring cross-coordination between departments, including adherence to Citywide and departmental procedures/policies and federal and state rules and regulations. Expertise in updating and/or optimizing the Incident Response (IR) plan on a yearly basis to ensure maximum effectiveness. Expertise in Identity and Access Management using AD and Azure Entra Expertise in handling incidents from identification to closure. Highly skilled in updating and testing the Disaster Recovery Plan (DRP) on a yearly basis. Ability to update and optimize the Threat & Vulnerability Management Plan on a yearly basis. Strong experience in managing vulnerabilities from identification to closure. Capability in overseeing aspects of a Virtual Security Operations Center and ensuring processes and procedures are followed. Experience in working with patch assessment and vulnerability scanning technologies at scale/ Knowledge of application, network, and operating system security. Hands-on experience with Linux patching. Knowledge of vulnerability scoring systems (e.g. CVSSv3). Experience with vulnerability scanning tools, dynamic scans, static scans, and penetration testing. Experience in using monitoring tools. 5+ years in a Vulnerability Management Plan is a plus. Knowing not only how to assess vulnerabilities but also prioritize and drive remediation activities. Possession of a current (non-expired) Certified Information Systems Security Professional (CISSP) or equivalent certification is highly desirable. Security architecture experience is a plus. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Analytical Thinking - Approaches a problem or situation by using a logical, systematic, sequential approach. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection process, or the hiring process, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
Aug 30, 2024
Full Time
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about San José. About the Department The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology’s (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. Position Duties NOTE - The first review of applications will be on Monday, August 5, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, August 2, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of August 12, 2024. The City of San José Information Technology Department (ITD) seeks a Cybersecurity Analyst (Enterprise Supervising Technology Analyst) to support new and existing initiatives in the Cybersecurity Office. The position will focus on Risk Mitigation as well as Identity & Access Management with exposure and support on all aspects of the Cybersecurity practice, including cross-support. The ideal candidate will be part of one of the largest, most innovative communities in the nation. Led by the City Information Security Officer (CISO), the Cybersecurity Analyst will implement and manage information and system security programs across the City that keep municipal services secure and resilient. The Cybersecurity Analysts will support the CISO and the City by administering risk identification, protection and compliance, threat detection, incident response, and recovery services for all City departments to achieve business resilience. The City of San José requires Cybersecurity Analysts to be highly skilled and adapt quickly to deal with emerging challenges. The candidate must be able to apply expertise in all aspects of security, interface with vendors, keep their skills current, manage security projects, and provide security services to City departments with strong outcomes. Key responsibilities include but are not limited to the following: Building and maintaining a robust Identity and Access Management program with the following characteristics: Auditing and Reporting Role-based Access Control Single Sign-On Federation Identity Lifecycle (Workflow management) Privileged Identity Management Provisioning Compliance Policy Management Defining, planning, and executing security-related projects from beginning to end.Managing vendors to execute tasks on demand or as part of a project.Building and managing a strong vulnerability management program. The ideal candidate will have hands-on experience with vulnerability management tools and a strong technical understanding and experience assessing vulnerabilities and identifying weaknesses in multiple operating system platforms, databases, and application servers.Building and managing a strong IT asset management program. The ideal candidate will have a strong background in maintaining IT asset inventories, software, hardware, and logical inventory of systems.Identifying and mitigating threats utilizing existing technologies. Working with other teams to mitigate identified vulnerabilities from identification to closure. Tracking and reporting mitigation efforts. Be familiar with the Plan of Action and Milestones in tracking, remediating, socializing, and getting them to completion.Working with other teams preparing, detecting, eradicating, and restoring operations in the event of incidents.Managing Plan of Action and Milestones for existing vulnerabilitiesWorking with relevant teams to ensure the restoration of systems and technologies in accordance with policy and based on business group needs.Interfacing with the Virtual Security Operations Center (V-SOC) and using deployed tools and services to ensure system and network monitoring is taking place in accordance with defined service levels, contracts, and established standards.This role requires flexibility and adaptability to meet the Security needs of the ITD. The individual must be able to support other areas of expertise within the security domain, such as but not limited to NIST Cybersecurity Framework implementation, Identity Access Management, Risk Management & Compliance, Risk Assessments, Training, Audit Support, and others.Please note that the Cybersecurity Analyst (Enterprise Supervising Technology Analyst) position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $141,697.92 - $172,645.20 The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Minimum Qualifications Education and Experience A Bachelor’s Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Required Licensing (such as driver’s license, certifications, etc.): Possession of a valid State of California driver’s license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification from a professional organization acceptable to the City of San Jose may be required. Passing a San Jose Police Department (SJPD) background check is a condition of employment. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices and federal and state rules and regulations. Breadth of expertise to enable managing major technology services, programs, and products across multiple departmental technology environments and ensuring cross-coordination between departments, including adherence to Citywide and departmental procedures/policies and federal and state rules and regulations. Expertise in updating and/or optimizing the Incident Response (IR) plan on a yearly basis to ensure maximum effectiveness. Expertise in Identity and Access Management using AD and Azure Entra Expertise in handling incidents from identification to closure. Highly skilled in updating and testing the Disaster Recovery Plan (DRP) on a yearly basis. Ability to update and optimize the Threat & Vulnerability Management Plan on a yearly basis. Strong experience in managing vulnerabilities from identification to closure. Capability in overseeing aspects of a Virtual Security Operations Center and ensuring processes and procedures are followed. Experience in working with patch assessment and vulnerability scanning technologies at scale/ Knowledge of application, network, and operating system security. Hands-on experience with Linux patching. Knowledge of vulnerability scoring systems (e.g. CVSSv3). Experience with vulnerability scanning tools, dynamic scans, static scans, and penetration testing. Experience in using monitoring tools. 5+ years in a Vulnerability Management Plan is a plus. Knowing not only how to assess vulnerabilities but also prioritize and drive remediation activities. Possession of a current (non-expired) Certified Information Systems Security Professional (CISSP) or equivalent certification is highly desirable. Security architecture experience is a plus. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Analytical Thinking - Approaches a problem or situation by using a logical, systematic, sequential approach. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection process, or the hiring process, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary PAY RATE SEIU Professional Grade 16 $59.76/hour (Step 1) - $78.12/hour (Step 5) External candidates start at step 1 ($59.76/hour) REPORTS TO D. Garcia CURRENT ASSIGNMENT This position will be used to fill one (1) Sr. Computer Support Coordinator vacancy. The Senior Computer Support Coordinator (SCSC) is responsible for providing expert technical support, strategy, independent research and analysis for workgroup and enterprise systems in the focused areas of Enterprise Networking - packet routing and switching, network monitoring, Wi-Fi access, tuning and management, infrastructure security; Network/Server Operating Systems (NOS) i.e. Windows, Linux and Unix, Administration of Virtualization platforms for desktops and servers, server and operating systems security; and Enterprise application systems and environment support. As part of the support team, the Sr. Computer Support Coordinator will utilize in-depth knowledge on the technical environment to assist the general computer end user population including the areas of desktops, servers and networking technologies and software applications in workgroup and enterprise environments. This position is distinguished from Computer Support Coordinator in that this class of work includes the entire life cycle of networked systems from survey to analysis, to design, implementation and maintenance. The Sr. Computer Support Coordinator position involves substantial contact with end user department staff to ascertain system needs and provide technical assistance with many of the following; AV systems and technology, Back-up and Data Recovery, Disaster Recovery as a Service, Fax & Voice over Data solutions, and Data Center administration. SELECTION PROCESS This is a SEIU Local 1021 Bargaining unit position. However, All SEIU members must follow the "Bid Form Process", failure to comply will invalidate an employee's application. The Employment Office will screen bids/applications/resumes against the minimum qualifications. Those candidates who meet the minimum qualifications will be referred to the hiring department for further consideration. The selection process may involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. All applicants are asked to complete the application and/or Bid Form in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. Online applicants are invited to electronically attach a resume to the application form to provide supplemental information but should not consider the resume a substitute for the Bid or application form. The selection process will include a screening for minimum qualifications as listed in this posting and may additionally involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. APPLICATION PROCESS This is a SEIU Local 1021 Bargaining unit position. However, all full-time SEIU District employees must follow the internal maintenance "Short Form Application for District Pools" process. Failure to comply will invalidate employee's application. As actual vacancies occur, District employees on the internal eligibility list will be considered before outside candidates. External applicants may only apply on line, at www.bart.gov/jobs . Applicants needing assistance with the on line application process may receive additional information by calling (510) 464-6112. The Employment Office will screen short form applications and resumes against the minimum qualifications. Those candidates who meet the minimum qualifications will be referred to the hiring department for further consideration. The selection process will involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself. Examples of Duties Under direction and guidance from IT Business Systems Operations Supervisor, Division Manager or Chief Information Officer , provide independent analysis and research on computer problem incidents, problems and requests affecting individual users and workgroups but focusing mainly on enterprise level solutions, standardization in hardware and software architecture to ensure scalability to accommodate future growth while maintaining compatibility/inter-operability with existing and legacy systems still in production use. Develop maintain and update documentation and procedures for enterprise systems and enforce Office of the CIO policies, standards and procedures. Provide full-time Primary Systems Administration for workgroup and enterprise systems for IP network, Storage Area Network, servers and infrastructure management application systems for physical and virtual environments, initiate and lead resolution of complex technical issues and problems in enterprise environments in timely manner. Provide systems analysis, design, implementation, planning and administration at enterprise level i.e, multiple workgroups managed centrally using enterprise tools that proactively monitor large systems such as setting up alerts for enterprise systems. Provide Subject Matter Expertise in the following areas: Desktop Deployment and Configuration Management, IP Network and Routing/Switching for wired and wireless network infrastructure, Storage Network and Back Up System, Servers/Network Operating Systems. May be required lead of technical projects and teams through partial and/or all project phases: project initiation, development, implementation and Close-out phases, coordinate large technical and functional teams on CIO projects and implementations for enterprise systems as assigned. Represent CIO on projects sponsored by other business departments. May be required to mentor and train lower and equal level CSCs on projects. Minimum Qualifications Education Bachelor's degree in Computer Science, Information Systems or a closely related field. Certifications in network and server engineering/administration and configuration are highly desirable. Experience Five years of (full-time equivalent) verifiable experience with increasing responsibilities and results in providing workgroup and enterprise solutions to medium-sized and large organizations in a highly complex IT environment. Responsibilities within these five years must include hands-on infrastructure systems design and administration include two (2) years of technical project management and/or lead experience. Substitution Additional experience as outlined above may be substituted for the education on a year-for-year basis. Bachelor’s degree from an accredited four-year college is preferred. Knowledge and Skills Knowledge of : Configuring and maintaining the following hardware: Desktops, Laptops and Other Endpoint Devices Network Interface Cards and Wireless Adapters Routers, Switches, Network Controllers and Wireless Access Points Enterprise Backup Systems (tape and disk) Standalone, Rack-mounted and Blade Servers Local, Metropolitan and Wide Area Network Copper and Fiber cabling Power and Cooling Requirements for Data Center and equipment Other Hardware as Needed Configuring, using and supporting the following software and systems services: Computer Operating Systems for Servers, Desktop/Laptops, such as DOS, Novell Open Enterprise Server (OES) and Apple operating systems for personal devices Business Productivity Office Professional Applications Enterprise Email (client and server) Driver installation for peripherals i.e. printers, scanners Manage Enterprise Backup Systems (tape and disk) IT Service Management software for Help Desk Configuration Management, Automated Software Distribution and Asset Inventory, Remote Control for PCs and other Devices Network Performance Monitoring and Management Antivirus software (client and server) Skill in : Troubleshooting integration issues of enterprise systems Troubleshooting desktop/laptop/server hardware/software and network troubleshooting physical and virtualized network, server, storage and desktop environments Configuration, maintenance and troubleshooting enterprise systems configuration and operating systems i.e. Microsoft Windows, Novell, Linux and Unix IP networking in enterprise wired and wireless environments as well as enterprise systems configuration and operating systems Configuring and maintenance of complex enterprise systems including network routers, switches and controllers, blade servers, server clusters, storage area networks and systems management tools for enterprise, network, storage systems, configuration management and control in physical and virtualized environments. Technical concepts and technologies that Office of the CIO implements and to quickly design standards, procedures, performance metrics, strategies and methodologies for implementations that can be re-used for future projects and implementations. Leadership in defining complex enterprise issues/problems and implementing large-scale impact solutions. Developing approaches and strategies to minimize risk for systems implementations /migrations and develop /execute project plans for IT Projects and implementations for enterprise systems. Working well with others and provide excellent customer service. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 10 observed holidays and 3 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 9/29/2024 11:59 PM Pacific
Sep 03, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary PAY RATE SEIU Professional Grade 16 $59.76/hour (Step 1) - $78.12/hour (Step 5) External candidates start at step 1 ($59.76/hour) REPORTS TO D. Garcia CURRENT ASSIGNMENT This position will be used to fill one (1) Sr. Computer Support Coordinator vacancy. The Senior Computer Support Coordinator (SCSC) is responsible for providing expert technical support, strategy, independent research and analysis for workgroup and enterprise systems in the focused areas of Enterprise Networking - packet routing and switching, network monitoring, Wi-Fi access, tuning and management, infrastructure security; Network/Server Operating Systems (NOS) i.e. Windows, Linux and Unix, Administration of Virtualization platforms for desktops and servers, server and operating systems security; and Enterprise application systems and environment support. As part of the support team, the Sr. Computer Support Coordinator will utilize in-depth knowledge on the technical environment to assist the general computer end user population including the areas of desktops, servers and networking technologies and software applications in workgroup and enterprise environments. This position is distinguished from Computer Support Coordinator in that this class of work includes the entire life cycle of networked systems from survey to analysis, to design, implementation and maintenance. The Sr. Computer Support Coordinator position involves substantial contact with end user department staff to ascertain system needs and provide technical assistance with many of the following; AV systems and technology, Back-up and Data Recovery, Disaster Recovery as a Service, Fax & Voice over Data solutions, and Data Center administration. SELECTION PROCESS This is a SEIU Local 1021 Bargaining unit position. However, All SEIU members must follow the "Bid Form Process", failure to comply will invalidate an employee's application. The Employment Office will screen bids/applications/resumes against the minimum qualifications. Those candidates who meet the minimum qualifications will be referred to the hiring department for further consideration. The selection process may involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. All applicants are asked to complete the application and/or Bid Form in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. Online applicants are invited to electronically attach a resume to the application form to provide supplemental information but should not consider the resume a substitute for the Bid or application form. The selection process will include a screening for minimum qualifications as listed in this posting and may additionally involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. APPLICATION PROCESS This is a SEIU Local 1021 Bargaining unit position. However, all full-time SEIU District employees must follow the internal maintenance "Short Form Application for District Pools" process. Failure to comply will invalidate employee's application. As actual vacancies occur, District employees on the internal eligibility list will be considered before outside candidates. External applicants may only apply on line, at www.bart.gov/jobs . Applicants needing assistance with the on line application process may receive additional information by calling (510) 464-6112. The Employment Office will screen short form applications and resumes against the minimum qualifications. Those candidates who meet the minimum qualifications will be referred to the hiring department for further consideration. The selection process will involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself. Examples of Duties Under direction and guidance from IT Business Systems Operations Supervisor, Division Manager or Chief Information Officer , provide independent analysis and research on computer problem incidents, problems and requests affecting individual users and workgroups but focusing mainly on enterprise level solutions, standardization in hardware and software architecture to ensure scalability to accommodate future growth while maintaining compatibility/inter-operability with existing and legacy systems still in production use. Develop maintain and update documentation and procedures for enterprise systems and enforce Office of the CIO policies, standards and procedures. Provide full-time Primary Systems Administration for workgroup and enterprise systems for IP network, Storage Area Network, servers and infrastructure management application systems for physical and virtual environments, initiate and lead resolution of complex technical issues and problems in enterprise environments in timely manner. Provide systems analysis, design, implementation, planning and administration at enterprise level i.e, multiple workgroups managed centrally using enterprise tools that proactively monitor large systems such as setting up alerts for enterprise systems. Provide Subject Matter Expertise in the following areas: Desktop Deployment and Configuration Management, IP Network and Routing/Switching for wired and wireless network infrastructure, Storage Network and Back Up System, Servers/Network Operating Systems. May be required lead of technical projects and teams through partial and/or all project phases: project initiation, development, implementation and Close-out phases, coordinate large technical and functional teams on CIO projects and implementations for enterprise systems as assigned. Represent CIO on projects sponsored by other business departments. May be required to mentor and train lower and equal level CSCs on projects. Minimum Qualifications Education Bachelor's degree in Computer Science, Information Systems or a closely related field. Certifications in network and server engineering/administration and configuration are highly desirable. Experience Five years of (full-time equivalent) verifiable experience with increasing responsibilities and results in providing workgroup and enterprise solutions to medium-sized and large organizations in a highly complex IT environment. Responsibilities within these five years must include hands-on infrastructure systems design and administration include two (2) years of technical project management and/or lead experience. Substitution Additional experience as outlined above may be substituted for the education on a year-for-year basis. Bachelor’s degree from an accredited four-year college is preferred. Knowledge and Skills Knowledge of : Configuring and maintaining the following hardware: Desktops, Laptops and Other Endpoint Devices Network Interface Cards and Wireless Adapters Routers, Switches, Network Controllers and Wireless Access Points Enterprise Backup Systems (tape and disk) Standalone, Rack-mounted and Blade Servers Local, Metropolitan and Wide Area Network Copper and Fiber cabling Power and Cooling Requirements for Data Center and equipment Other Hardware as Needed Configuring, using and supporting the following software and systems services: Computer Operating Systems for Servers, Desktop/Laptops, such as DOS, Novell Open Enterprise Server (OES) and Apple operating systems for personal devices Business Productivity Office Professional Applications Enterprise Email (client and server) Driver installation for peripherals i.e. printers, scanners Manage Enterprise Backup Systems (tape and disk) IT Service Management software for Help Desk Configuration Management, Automated Software Distribution and Asset Inventory, Remote Control for PCs and other Devices Network Performance Monitoring and Management Antivirus software (client and server) Skill in : Troubleshooting integration issues of enterprise systems Troubleshooting desktop/laptop/server hardware/software and network troubleshooting physical and virtualized network, server, storage and desktop environments Configuration, maintenance and troubleshooting enterprise systems configuration and operating systems i.e. Microsoft Windows, Novell, Linux and Unix IP networking in enterprise wired and wireless environments as well as enterprise systems configuration and operating systems Configuring and maintenance of complex enterprise systems including network routers, switches and controllers, blade servers, server clusters, storage area networks and systems management tools for enterprise, network, storage systems, configuration management and control in physical and virtualized environments. Technical concepts and technologies that Office of the CIO implements and to quickly design standards, procedures, performance metrics, strategies and methodologies for implementations that can be re-used for future projects and implementations. Leadership in defining complex enterprise issues/problems and implementing large-scale impact solutions. Developing approaches and strategies to minimize risk for systems implementations /migrations and develop /execute project plans for IT Projects and implementations for enterprise systems. Working well with others and provide excellent customer service. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 10 observed holidays and 3 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 9/29/2024 11:59 PM Pacific
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under direct supervision, the PeopleSoft HCM Analyst/Programmer serves to assist with projects and provide administrative systems programming and analysis operations support for the HCM administrative system used by staff, faculty, and student employees at San Diego State University. The role involves working with Oracle PeopleSoft for HCM systems, including Employee Self-Service and Manager Self-Service. Responsibilities include assisting with technical analyst/programmer support to analyze user and data needs, evaluate solution approaches, assist with research and architect/design, aid with development, and code solutions and interfaces using Oracle technologies supported for Oracle PeopleSoft. The HCM Analyst will align solutions with business requirements to ensure integrity, accountability, performance, and usability. They will assist with the design, build, implementation, and maintenance solutions to meet user requirements. This position requires a basic understanding of human resources principles and practices and provides technical and analytical support directly to operational users. Good working relationships and communication skills with management, staff, and vendors are essential, as well as the ability to effectively communicate and assist in requirements gathering through potentially ambiguous and fluid needs. Following the development guidelines of the California State University Common Management Systems and established procedures for campus-specific development, the incumbent will work with ERP Systems unit and liaise with the HRIS team to understand business requirements and recommend, build, test, and implement technical solutions. They will review technical programming changes for software releases, upgrades, and modifications, and assist to identify and resolve technical problems/issues and assist with developing mitigating steps and actions to ensure timely deliverables and ensure project success and quality. Person data between HCM and Campus Solutions student system is synchronized via Integration Broker. This position will assist in monitoring integration broker activity and researching and resolving data that has errored in the synchronization process. Thus, a strong understanding of person data in both systems is required. Responsibilities also include assisting in researching and implementing HCM releases and maintenance packs and assisting in the development of test scripts and operational procedures. The role may also involve participation in State-wide user groups. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is eligible for partial telecommuting with onsite work in San Diego. Department Summary A unit of the Information Technology Division , the mission of Enterprise Resource Planning (ERP) Systems is to provide vision, leadership, strategies, and services in support of the success of students, faculty, staff and administration; and contributes to the overall strategic objectives of the university and the Information Technology Division. ERP Systems provides stewardship over a complex technology infrastructure of systems and databases critical to the university's mission and operation, including student information, financial aid, financials, human resources, document management and workflow, and various other ancillary campus systems. ERP Systems provides resources and services to ensure the collection, storage, management, and accessibility of information within these systems is accurate and timely to help facilitate the success of students, faculty, staff, and administration. The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators. For more information regarding the IT Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Key Qualifications 1 + years of systems development experience. System analysis and hands-on project experience and application development, preferably in a highly regulated environment (education, healthcare, military, etc.) General knowledge of a PeopleSoft/PeopleTools environment, with an understanding of common business practice tables. General knowledge of PeopleSoft HCM or related systems Familiarity with XMLReporting, Integration Broker, Excel Macro, and PeopleSoft Security technology is beneficial. Experience with SQL tools such as SQL Developer and/or TOAD for basic troubleshooting and analysis. Compensation and Benefits Starting salary upon appointment is not expected to exceed $6,250 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,899 - $7,506 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 17, 2024. To receive full consideration, apply by May 16, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: May 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Position Summary Under direct supervision, the PeopleSoft HCM Analyst/Programmer serves to assist with projects and provide administrative systems programming and analysis operations support for the HCM administrative system used by staff, faculty, and student employees at San Diego State University. The role involves working with Oracle PeopleSoft for HCM systems, including Employee Self-Service and Manager Self-Service. Responsibilities include assisting with technical analyst/programmer support to analyze user and data needs, evaluate solution approaches, assist with research and architect/design, aid with development, and code solutions and interfaces using Oracle technologies supported for Oracle PeopleSoft. The HCM Analyst will align solutions with business requirements to ensure integrity, accountability, performance, and usability. They will assist with the design, build, implementation, and maintenance solutions to meet user requirements. This position requires a basic understanding of human resources principles and practices and provides technical and analytical support directly to operational users. Good working relationships and communication skills with management, staff, and vendors are essential, as well as the ability to effectively communicate and assist in requirements gathering through potentially ambiguous and fluid needs. Following the development guidelines of the California State University Common Management Systems and established procedures for campus-specific development, the incumbent will work with ERP Systems unit and liaise with the HRIS team to understand business requirements and recommend, build, test, and implement technical solutions. They will review technical programming changes for software releases, upgrades, and modifications, and assist to identify and resolve technical problems/issues and assist with developing mitigating steps and actions to ensure timely deliverables and ensure project success and quality. Person data between HCM and Campus Solutions student system is synchronized via Integration Broker. This position will assist in monitoring integration broker activity and researching and resolving data that has errored in the synchronization process. Thus, a strong understanding of person data in both systems is required. Responsibilities also include assisting in researching and implementing HCM releases and maintenance packs and assisting in the development of test scripts and operational procedures. The role may also involve participation in State-wide user groups. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is eligible for partial telecommuting with onsite work in San Diego. Department Summary A unit of the Information Technology Division , the mission of Enterprise Resource Planning (ERP) Systems is to provide vision, leadership, strategies, and services in support of the success of students, faculty, staff and administration; and contributes to the overall strategic objectives of the university and the Information Technology Division. ERP Systems provides stewardship over a complex technology infrastructure of systems and databases critical to the university's mission and operation, including student information, financial aid, financials, human resources, document management and workflow, and various other ancillary campus systems. ERP Systems provides resources and services to ensure the collection, storage, management, and accessibility of information within these systems is accurate and timely to help facilitate the success of students, faculty, staff, and administration. The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators. For more information regarding the IT Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Key Qualifications 1 + years of systems development experience. System analysis and hands-on project experience and application development, preferably in a highly regulated environment (education, healthcare, military, etc.) General knowledge of a PeopleSoft/PeopleTools environment, with an understanding of common business practice tables. General knowledge of PeopleSoft HCM or related systems Familiarity with XMLReporting, Integration Broker, Excel Macro, and PeopleSoft Security technology is beneficial. Experience with SQL tools such as SQL Developer and/or TOAD for basic troubleshooting and analysis. Compensation and Benefits Starting salary upon appointment is not expected to exceed $6,250 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,899 - $7,506 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 17, 2024. To receive full consideration, apply by May 16, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: May 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information The Los Angeles County Office of the Assessor strives to be the premier property assessment agency in the nation. We believe in exceptional ethics in the work environment and are dedicated professionals committed to serve our Assessor employees and the public. We A.S.P.I.R.E. for Accountability, Service Excellence, Professionalism, Integrity, Respect, and Equity. REPOSTING THIS ANNOUNCEMENT IS A REBULLETIN TO REOPEN THE FILING PERIOD AND CHANGE ELIGIBILITY INFORMATION FROM STANDARD LIST TO ELIGIBLE REGISTER. EXAM TITLE: SENIOR SOFTWARE ENGINEER ( Payroll Title: Senior Application Developer) EXAM NUMBER G2525T-R TYPE OF RECRUITMENT Open Competitive Job Opportunity APPLICATION FILING PERIOD We will begin receiving applications on Wednesday, May 17, 2023, at 8:00 a.m. (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. WHAT WE ARE LOOKING FOR: The Office of the Assessor is looking for an ambitious and experienced Senior Software Engineer to join our Information Technology Branch. This position in the Business Solutions Group (BSG) requires an experienced developer to fill a lead role in our Assessor Modernization Project (AMP), a $100 million multi-years/phases program. This project replaces the Assessor's Office legacy mainframe property assessment systems with State-of-the-Art technologies using Oracle Fusion Middleware (FMW) enterprise architecture, database, security, system monitoring, web application and cloud service products and infrastructure, to support the Assessor's Office and County's business goals and strategic plans. The successful candidate will be working in an Agile scrum open collaborative and DevOps friendly environment to support Software Development Life Cycle (SDLC) activities to design/develop/test/debug/integrate/deploy/maintain various AMP enterprise system business applications and interfaces (front-end/middle-tier/back-end development and DevOps management) according to user stories requirements and program specifications, in the cloud-based (OCI IaaS/PaaS) Test-Driven Development (TDD) environments. WHAT YOU WILL DO: Under the direction of the technical supervisor, this position will be considered the team's lead engineer while working in Agile Scrum teams and/or DevOps teams, they will be guiding team members from development, DevOps management, quality assurance, infrastructure administration, project management, business product owners/SME's, contractors and other IT technical staff. The successful candidate will be expected to hold an authoritative level of technical knowledge as well as be able to work both independently and provide mentorship on one or more projects in AMP: AMP Front-end application and reporting development projects in: Oracle WebCenter Portal (WCP), JavaScript Extension Toolkit (JET), Application Development Framework (ADF), Oracle Business Intelligence Publisher (BIP), Oracle Application Express (APEX), and Microsoft .NET, etc. AMP Middle-tier application and content management development projects in: Oracle ServiceOriented Architecture Suite (SOA), Oracle Service Bus (OSB), Oracle Business Process Management Suite (BPM), Oracle Business Rules and Policy Automation (OBR, OPA), Oracle WebCenter Content (WCC), and OpenText/EMC Captiva, etc. AMP Back-end application and database integration development projects in: Oracle ExaData Database Cloud Service (ExaCS), Oracle Autonomous Data Warehouse (ADW), Oracle Data Integrator (ODI), Oracle GoldenGate (OGG, Veridata), Microsoft SQL Server, and Trillium, etc. AMP DevOps release/configuration management and CI/CD process improvement/automation projects in: Jenkins, Git, Apache Maven/Ant/Archiva/Groovy, Ansible, Terraform, Python, and JIRA, etc. AMP open-source development/testing projects in: Java, JavaScript, Node.js, PHP, SonarQube, JMeter, JUnit, SoapUI, Linux Shell scripting, and other web-services based application development with REST/SOAP. Obtain business requirements from the stakeholders and product owners to provide solutions through innovation, automation, and streamlining of their business workflow and operation. Essential Job Functions Analyzes, designs, develops, tests, debugs, installs, and deploys application software programs by applying software/application development concepts in order to create/maintain/modify new or existing business applications and interfaces according to user stories requirements and program specifications in the cloud-based Test-Driven Development (TDD) environments. Gathers software requirements and develops requirement specifications, user stories, functional and technical design specifications, user manuals, runbooks, release notes, and/or wiki pages by collaborating with stakeholders in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of front-end software applications in the areas of user interfaces, mobility, business intelligence and reporting, and enterprise content management by utilizing various development tools in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of middle-tier software application in the areas of web services application integration, business process management, business rules, API governance, and application security by utilizing various development tools in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of back-end software applications in the areas of data integration and data replication, data modeling, data security, artificial intelligence/machine learning, and database management by utilizing various developmental tools in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of DevOps tools and automation processes in the areas of release management, configuration management, source control, continuous-integration/continuous delivery (CI/CD), and operational support by utilizing various developmental tools in order to support departmental goals and objectives and comply with county policies and procedures. Performs unit, sanity, functional, integration, automated system and/or performance testing for new, modified or existing complex software applications by utilizing various test tools in order to investigate, analyze, troubleshoot and resolve software application problems. Provides professional support pertaining to application issues in Production and Software Development Life Cycle (SDLC) and Production-Support (PS) environments by investigating, troubleshooting, and resolving application function problems in order to ensure excellent quality product and user experience. Researches application development tools and methodologies by utilizing various reference tools in order to provide recommendations to departmental management team for improving software in order to accomplish business goals; recommend and/or implement system adjustments to maximize application performance. Assists in the development and/or reviewing of solicitation documents including requests for information, requests for proposals, requests for quotes, and statements of work by collaborating with project management team in order to support departmental goals and objectives and comply with county policies and procedures as needed. Leads in an Agile open collaborative environment by working closely with team members from development, DevOps, Quality Assurance (QA), administration, Project Management (PM), business stakeholders, contractors and other IT technical staff in order to design, develop, code review, build, test, demo, document, deploy, and maintain business applications as needed. Reviews and monitors vendor performance by reviewing work and project plans to ensure project deliverables are on time, within budget, and according to acceptance criteria as needed. Requirements MINIMUM REQUIREMENTS: We are looking for dedicated individuals who meet one of the following requirements: Option I: Graduation from an accredited college or university* with a Bachelor's degree in Computer Science, Information Systems, or a closely related field and three (3) years of recent**, full-time experience coding, testing, and debugging application programs Option II: One (1) year of experience at the level of Los Angeles County class of Application Developer II*** Option III: Four (4) years of recent**, full-time experience coding, testing and debugging application programs *In order to receive credit for a Bachelor's degree, you must submit proof of education along with the application. Acceptable documents are: A photocopy of the diploma or official transcript OR A verification or confirmation letter from the school's Registrar's Office on the official letterhead of the school, with a college or university seal. It should indicate that the student has completed all the academic requirements. All documents should clearly indicate the degree in the English language and the date when the degree was conferred or awarded. For more information regarding education, please see the Employment Information document on the LA County Jobs website. If you do not attach the document at the time of filing, you can email the document to recruitment@assessor.lacounty.gov within 7 calendar days from the last day of filing. Please include your full name, exam title, and exam number. **Recent means experience obtained within the last five (5) years from the last day of filing. ***Experience at the level of Application Developer II is defined as under general supervision, analyzes, designs, evaluates, develops, codes, tests, and maintains application systems. If you served in the military and were honorably discharged, you may qualify for Veteran's Credit. We will need a copy of your form DD214 to review, so please include that with your application. LICENSE: A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL EXPECTATIONS: 2 - Light: Light physical effort which may include occasional light lifting to a 10 pound, and some bending, stooping or squatting. Considerable walking may be involved . ENDORSEMENT OF COUNTY QUALIFICATIONS: County employees who wish to meet the requirements using out-of-class experience must provide official documentation such as an additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification with your application at the time of filing or within seven (7) calendar days from the last day of filing. Employees do not need to submit such verification if they hold or have held a position deemed to be at the appropriate level. Out-of-class duties should be accurately described in the application work history, and questionable experience will be verified through the departmental HR Manager when necessary. WITHHOLD INFORMATION No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application by the last day of filing. Additional Information OUR ASSESSMENT PROCESS: This examination will consist of TWO (2) parts: Part I: M ultiple choice and/or simulation assessment(s), weighted 40% , assessing: Deductive Reasoning Professional Potential Achievement Maintaining Good Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Coping with Uncertainty Willingness to Learn Responsibility Candidates may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part II: M ultiple choice and/or simulation assessment(s), weighted 60% , assessing: JAVA 8 Cloud Computing JavaScript SQL MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. APPLICANTS MUST MEET THE REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER . All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add jcheung@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. TRANSFER OF TEST COMPONENTS : Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests/ . ELIGIBILITY INFORMATION Applicants will be processed on an as-received basis and promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete for this examination more than once every twelve (12) months. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies throughout the Los Angeles County Office of the Assessor, as they occur. APPLICATION AND FILING INFORMATION Applications must be filed online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of 5:00 p.m. PT, on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed in this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Important: Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made per Civil Service Rule 6.04. Falsification of any information may result in disqualification or rescission of the appointment. Utilizing verbiage from the Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. SOCIAL SECURITY NUMBER Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For applicants who may not have regular access to a computer or the internet, you may borrow laptops and Wi-Fi hotspots from some public libraries throughout Los Angeles County to complete job applications. NO SHARING OF USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. TESTING ACCOMMODATION If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. SPECIAL INFORMATION Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative for Hiring Ordinance (FCIHO) The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ______________________________________________________________________________ Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Chau Luu Department Contact Phone: (213) 974-3161 Department Contact Email: recruitment@assessor.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Position/Program Information The Los Angeles County Office of the Assessor strives to be the premier property assessment agency in the nation. We believe in exceptional ethics in the work environment and are dedicated professionals committed to serve our Assessor employees and the public. We A.S.P.I.R.E. for Accountability, Service Excellence, Professionalism, Integrity, Respect, and Equity. REPOSTING THIS ANNOUNCEMENT IS A REBULLETIN TO REOPEN THE FILING PERIOD AND CHANGE ELIGIBILITY INFORMATION FROM STANDARD LIST TO ELIGIBLE REGISTER. EXAM TITLE: SENIOR SOFTWARE ENGINEER ( Payroll Title: Senior Application Developer) EXAM NUMBER G2525T-R TYPE OF RECRUITMENT Open Competitive Job Opportunity APPLICATION FILING PERIOD We will begin receiving applications on Wednesday, May 17, 2023, at 8:00 a.m. (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. WHAT WE ARE LOOKING FOR: The Office of the Assessor is looking for an ambitious and experienced Senior Software Engineer to join our Information Technology Branch. This position in the Business Solutions Group (BSG) requires an experienced developer to fill a lead role in our Assessor Modernization Project (AMP), a $100 million multi-years/phases program. This project replaces the Assessor's Office legacy mainframe property assessment systems with State-of-the-Art technologies using Oracle Fusion Middleware (FMW) enterprise architecture, database, security, system monitoring, web application and cloud service products and infrastructure, to support the Assessor's Office and County's business goals and strategic plans. The successful candidate will be working in an Agile scrum open collaborative and DevOps friendly environment to support Software Development Life Cycle (SDLC) activities to design/develop/test/debug/integrate/deploy/maintain various AMP enterprise system business applications and interfaces (front-end/middle-tier/back-end development and DevOps management) according to user stories requirements and program specifications, in the cloud-based (OCI IaaS/PaaS) Test-Driven Development (TDD) environments. WHAT YOU WILL DO: Under the direction of the technical supervisor, this position will be considered the team's lead engineer while working in Agile Scrum teams and/or DevOps teams, they will be guiding team members from development, DevOps management, quality assurance, infrastructure administration, project management, business product owners/SME's, contractors and other IT technical staff. The successful candidate will be expected to hold an authoritative level of technical knowledge as well as be able to work both independently and provide mentorship on one or more projects in AMP: AMP Front-end application and reporting development projects in: Oracle WebCenter Portal (WCP), JavaScript Extension Toolkit (JET), Application Development Framework (ADF), Oracle Business Intelligence Publisher (BIP), Oracle Application Express (APEX), and Microsoft .NET, etc. AMP Middle-tier application and content management development projects in: Oracle ServiceOriented Architecture Suite (SOA), Oracle Service Bus (OSB), Oracle Business Process Management Suite (BPM), Oracle Business Rules and Policy Automation (OBR, OPA), Oracle WebCenter Content (WCC), and OpenText/EMC Captiva, etc. AMP Back-end application and database integration development projects in: Oracle ExaData Database Cloud Service (ExaCS), Oracle Autonomous Data Warehouse (ADW), Oracle Data Integrator (ODI), Oracle GoldenGate (OGG, Veridata), Microsoft SQL Server, and Trillium, etc. AMP DevOps release/configuration management and CI/CD process improvement/automation projects in: Jenkins, Git, Apache Maven/Ant/Archiva/Groovy, Ansible, Terraform, Python, and JIRA, etc. AMP open-source development/testing projects in: Java, JavaScript, Node.js, PHP, SonarQube, JMeter, JUnit, SoapUI, Linux Shell scripting, and other web-services based application development with REST/SOAP. Obtain business requirements from the stakeholders and product owners to provide solutions through innovation, automation, and streamlining of their business workflow and operation. Essential Job Functions Analyzes, designs, develops, tests, debugs, installs, and deploys application software programs by applying software/application development concepts in order to create/maintain/modify new or existing business applications and interfaces according to user stories requirements and program specifications in the cloud-based Test-Driven Development (TDD) environments. Gathers software requirements and develops requirement specifications, user stories, functional and technical design specifications, user manuals, runbooks, release notes, and/or wiki pages by collaborating with stakeholders in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of front-end software applications in the areas of user interfaces, mobility, business intelligence and reporting, and enterprise content management by utilizing various development tools in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of middle-tier software application in the areas of web services application integration, business process management, business rules, API governance, and application security by utilizing various development tools in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of back-end software applications in the areas of data integration and data replication, data modeling, data security, artificial intelligence/machine learning, and database management by utilizing various developmental tools in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of DevOps tools and automation processes in the areas of release management, configuration management, source control, continuous-integration/continuous delivery (CI/CD), and operational support by utilizing various developmental tools in order to support departmental goals and objectives and comply with county policies and procedures. Performs unit, sanity, functional, integration, automated system and/or performance testing for new, modified or existing complex software applications by utilizing various test tools in order to investigate, analyze, troubleshoot and resolve software application problems. Provides professional support pertaining to application issues in Production and Software Development Life Cycle (SDLC) and Production-Support (PS) environments by investigating, troubleshooting, and resolving application function problems in order to ensure excellent quality product and user experience. Researches application development tools and methodologies by utilizing various reference tools in order to provide recommendations to departmental management team for improving software in order to accomplish business goals; recommend and/or implement system adjustments to maximize application performance. Assists in the development and/or reviewing of solicitation documents including requests for information, requests for proposals, requests for quotes, and statements of work by collaborating with project management team in order to support departmental goals and objectives and comply with county policies and procedures as needed. Leads in an Agile open collaborative environment by working closely with team members from development, DevOps, Quality Assurance (QA), administration, Project Management (PM), business stakeholders, contractors and other IT technical staff in order to design, develop, code review, build, test, demo, document, deploy, and maintain business applications as needed. Reviews and monitors vendor performance by reviewing work and project plans to ensure project deliverables are on time, within budget, and according to acceptance criteria as needed. Requirements MINIMUM REQUIREMENTS: We are looking for dedicated individuals who meet one of the following requirements: Option I: Graduation from an accredited college or university* with a Bachelor's degree in Computer Science, Information Systems, or a closely related field and three (3) years of recent**, full-time experience coding, testing, and debugging application programs Option II: One (1) year of experience at the level of Los Angeles County class of Application Developer II*** Option III: Four (4) years of recent**, full-time experience coding, testing and debugging application programs *In order to receive credit for a Bachelor's degree, you must submit proof of education along with the application. Acceptable documents are: A photocopy of the diploma or official transcript OR A verification or confirmation letter from the school's Registrar's Office on the official letterhead of the school, with a college or university seal. It should indicate that the student has completed all the academic requirements. All documents should clearly indicate the degree in the English language and the date when the degree was conferred or awarded. For more information regarding education, please see the Employment Information document on the LA County Jobs website. If you do not attach the document at the time of filing, you can email the document to recruitment@assessor.lacounty.gov within 7 calendar days from the last day of filing. Please include your full name, exam title, and exam number. **Recent means experience obtained within the last five (5) years from the last day of filing. ***Experience at the level of Application Developer II is defined as under general supervision, analyzes, designs, evaluates, develops, codes, tests, and maintains application systems. If you served in the military and were honorably discharged, you may qualify for Veteran's Credit. We will need a copy of your form DD214 to review, so please include that with your application. LICENSE: A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL EXPECTATIONS: 2 - Light: Light physical effort which may include occasional light lifting to a 10 pound, and some bending, stooping or squatting. Considerable walking may be involved . ENDORSEMENT OF COUNTY QUALIFICATIONS: County employees who wish to meet the requirements using out-of-class experience must provide official documentation such as an additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification with your application at the time of filing or within seven (7) calendar days from the last day of filing. Employees do not need to submit such verification if they hold or have held a position deemed to be at the appropriate level. Out-of-class duties should be accurately described in the application work history, and questionable experience will be verified through the departmental HR Manager when necessary. WITHHOLD INFORMATION No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application by the last day of filing. Additional Information OUR ASSESSMENT PROCESS: This examination will consist of TWO (2) parts: Part I: M ultiple choice and/or simulation assessment(s), weighted 40% , assessing: Deductive Reasoning Professional Potential Achievement Maintaining Good Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Coping with Uncertainty Willingness to Learn Responsibility Candidates may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part II: M ultiple choice and/or simulation assessment(s), weighted 60% , assessing: JAVA 8 Cloud Computing JavaScript SQL MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. APPLICANTS MUST MEET THE REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER . All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add jcheung@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. TRANSFER OF TEST COMPONENTS : Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests/ . ELIGIBILITY INFORMATION Applicants will be processed on an as-received basis and promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete for this examination more than once every twelve (12) months. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies throughout the Los Angeles County Office of the Assessor, as they occur. APPLICATION AND FILING INFORMATION Applications must be filed online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of 5:00 p.m. PT, on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed in this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Important: Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made per Civil Service Rule 6.04. Falsification of any information may result in disqualification or rescission of the appointment. Utilizing verbiage from the Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. SOCIAL SECURITY NUMBER Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For applicants who may not have regular access to a computer or the internet, you may borrow laptops and Wi-Fi hotspots from some public libraries throughout Los Angeles County to complete job applications. NO SHARING OF USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. TESTING ACCOMMODATION If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. SPECIAL INFORMATION Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative for Hiring Ordinance (FCIHO) The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ______________________________________________________________________________ Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Chau Luu Department Contact Phone: (213) 974-3161 Department Contact Email: recruitment@assessor.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
Contra Costa County, CA
Contra Costa County, California, United States
The Position **RECRUITMENT EXTENDED TO 9/16/2024** Bargaining Unit: Bargaining Unit: Local 21 - Supervisory Management Contra Costa County is home to more than one million residents and was one of the original 27 counties established in California in 1850. Contra Costa County provides public services that improve the quality of life of our residents and the economic viability of our businesses. Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy, and prosperous life. We are excited to announce a recruitment for the countywide position of Network Administrator II classification. There is currently a vacancy in the Clerk-Recorder's office, the Department of Information Technology, and the Library Other departments throughout the County may use the eligible list from this recruitment to fill future vacancies. When assigned to the Clerk-Recorder's Office: The Contra Costa Clerk-Recorder-Elections Department is an elected office with three divisions: Clerk-Recorder, Elections, and Administration. The Clerk-Recorder Division is charged with preserving and maintaining real property records of every parcel in the County, as well as all vital events (birth, death, and marriage) occurring in the County. The Elections Division is responsible for the processes of registering County voters, maintaining voter files, and conducting Federal, State, County, and local elections on behalf of the County’s residents. The department’s office is located in Martinez, the county seat of Contra Costa. This position offers the opportunity for significant contribution from start to finish, whether it is adding new virtual servers, implementing new cloud-based solutions, or hardening election technology infrastructure. In this position you will collaborate with multiple entities, including State and Federal Agencies, to resolve a variety of issues using innovative solutions. The department is committed to technical innovation with a proactive approach to cybersecurity redundancy and the integrity of our systems. We cultivate a culture of vigilance and continuous improvement, ensuring that security is seamlessly integrated into every aspect of our technological evolution. Join us in navigating the future with confidence, knowing that our digital environment is both innovative and secure. When assigned to the Library Department: As a Network Administrator II, within the Library department, your role will be diverse. You will oversee IT systems across multiple locations, maintaining system performance and enforcing security protocols for both internal and public-facing systems. The Library is made up of nearly 300 employees serving 26 communities throughout Contra Costa County. Its mission is to “Bring People and Ideas Together.” The Library seeks to enrich lives by delivering a consistent, high-quality, and inviting experience at all points of contact. It is an innovative, entrepreneurial, and dynamic civic institution that is committed to providing exceptional services to its communities. The Library assumes critical roles in making the communities strong, equitable, resilient, and progressive. The Library’s core goal is to champion personal and community engagement through literacy and reading. It has implemented several programs to ensure easy, equitable access to library services for all. This was exemplified by the Library saying “Farewell to Fines” at the beginning of 2019! By promoting library services and programs to the community we meet our mission of “Bringing People and Ideas Together.” When assigned to the Department of Information Technology The Department of Information Technology (DoIT) is at the forefront of driving technological excellence and innovation throughout the County. Our mission is to provide essential technology services that power a wide array of IT initiatives, ensuring seamless networking, robust communications, enhanced security, efficient hardware support, and streamlined application services. Dedicated to serving the needs of our community, DoIT plays a crucial role in empowering the County to achieve its goals through strategic technology implementation. The Network Administrator II role within the Network and Endpoint Services - Enterprise Administrators Team is a pivotal position demanding expertise in Azure and Office 365 Administration. As a Network Administrator II, you will be responsible for managing Azure cloud administration, Identity Provider (IDP) Management, and Exchange Online services. Proficiency in all associated administrative consoles is essential. This role requires a deep understanding of security protocols within the Azure cloud environment. You will play a vital role in ensuring seamless integration, security, and optimization of Office 365 applications and services. Responsibilities include implementing security measures and collaborating cross-functionally to enhance network efficiency and reliability. Candidates must possess a proven track record in Azure cloud administration, a profound grasp of IDP Management, and hands-on experience with Exchange Online. Your expertise will be instrumental in maintaining high standards of network and endpoint services, ensuring a secure digital environment for our organization. We are looking for someone who is: Analytical: Demonstrates strong problem-solving skills for swift resolutions Proactive: Takes initiative to enhance IT operations Resilient: Maintains composure when facing challenges or delays Collaborative: Openly and effectively collaborates with the team Flexible: Adapts adeptly to changing tech landscapes Precise: Meticulously attends to system details Dedicated: Commits to ensuring seamless system performance What you will typically be responsible for: Troubleshooting Technical Issues: Identify and resolve system-related problems promptly Monitoring System Performance: Proactively oversee and optimize IT system performance User Support: Provide technical assistance to users, ensuring smooth operations Maintaining Data Security: Enforce security protocols to safeguard sensitive information Backup Management: Regularly perform data backups and ensure recovery readiness Collaborating on Projects: Contribute technical insights to cross-functional IT projects Administering Hardware Components: Installation, upgrades, troubleshooting, maintenance, and vendor coordination Documenting: Configurations, incidents, and solutions to ensure effective IT management and troubleshooting A few reasons you might love this job: Public Service Impact: You will play a pivotal role in enhancing vital information technology systems and services that directly benefit the community Collaborative Environment: You will work with a supportive team that values knowledge-sharing Skill Growth: You will have opportunities for continuous learning and professional development Critical System Enhancement: You will play a pivotal role in elevating essential IT infrastructure, supporting public services Diverse Tech Landscape: You will confront versatile projects, ensuring an engaging, ever-evolving role A few challenges you might face in this job: Multi-Site Coordination: You will oversee IT systems across multiple locations, ensuring uniformity and efficiency Tech Advancement: You will navigate rapid technology changes to maintain up-to-date systems User Diversity: You will cater to users with varying tech skills and needs, providing effective support Security-Accessibility Balance: You will safeguard public-facing systems while ensuring user-friendly access Emergent Threats: You will need to stay vigilant against evolving cybersecurity threats and adapt defenses accordingly Competencies Required: Adaptability - Responding positively to change & modifying behavior as the situation requires Critical Thinking - Analytically & logically evaluating information, propositions & claims Analyzing & Interpreting Data - Drawing meaning & conclusions from quantitative or qualitative data Professional & Technical Expertise - Applying technical subject matter to the job Coaching & Developing Others Supporting others in stretching & expanding their capabilities Customer Focus - Attending to the needs & expectations of customers Project Management - Ensuring that projects are on-time, on-budget & achieve their objectives Oral Communication - Engaging effectively in dialogue Writing - Communicating effectively in writing Building & Maintaining Relationships - Establishing rapport & maintaining mutually productive relationships To read the complete job description, please visit the website, https://www.governmentjobs.com/careers/contracosta/classspecs/4186 The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of a Bachelor’s degree from an accredited college or university with a major in computer science, information processing or a closely related field. Experience: Four (4) years of full-time or its equivalent experience in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, Systems administration including storage, virtualization, and cloud, at least one year performing lead duties. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of fouryears. Desirable Qualifications: Proficiency in patch management tools like Tanium, System Center Configuration Manager, or other related solutions Proficiency in virtualization technologies like VMware or Hyper-V for efficient resource utilization Expertise in data backup, disaster recovery planning, and execution Knowledge of security frameworks such as NIST, ISO 27001, or CIS to ensure comprehensive security measures Knowledge of Python, PowerShell, or similar languages Proficiency in AWS, Azure, or other cloud technologies Microsoft Certified: Azure Administrator, AWS Certified Cloud Practitioner, Tanium Certified Operator, Tanium Certified Administrator, or related vendor-specific certifications Selection Process 1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who clearly demonstrate that they possess the minimum qualifications will be invited to participate in an online test. The assessment will measure candidates' competencies that may include but are not limited to : adaptability, critical thinking, professional and technical expertise, analyzing and interpreting data, and customer focus. C andidates must receive a score of at least 70%, which may be an adjusted score, in order to be ranked on the employment list. (Weighted 100%) TENTATIVE DATES Online Multiple-Choice Test : 9/18/24-9/24/24 If you apply for another recruitment that uses this exam and the test is scheduled within six (6) months of the date you took the test this time, you will not have the option to re-take the exam. If more than six (6) months has passed you will need to retake the exam. Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Alex Johnson at Alex.Johnson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 9/16/2024 11:59 PM Pacific
Aug 27, 2024
Full Time
The Position **RECRUITMENT EXTENDED TO 9/16/2024** Bargaining Unit: Bargaining Unit: Local 21 - Supervisory Management Contra Costa County is home to more than one million residents and was one of the original 27 counties established in California in 1850. Contra Costa County provides public services that improve the quality of life of our residents and the economic viability of our businesses. Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy, and prosperous life. We are excited to announce a recruitment for the countywide position of Network Administrator II classification. There is currently a vacancy in the Clerk-Recorder's office, the Department of Information Technology, and the Library Other departments throughout the County may use the eligible list from this recruitment to fill future vacancies. When assigned to the Clerk-Recorder's Office: The Contra Costa Clerk-Recorder-Elections Department is an elected office with three divisions: Clerk-Recorder, Elections, and Administration. The Clerk-Recorder Division is charged with preserving and maintaining real property records of every parcel in the County, as well as all vital events (birth, death, and marriage) occurring in the County. The Elections Division is responsible for the processes of registering County voters, maintaining voter files, and conducting Federal, State, County, and local elections on behalf of the County’s residents. The department’s office is located in Martinez, the county seat of Contra Costa. This position offers the opportunity for significant contribution from start to finish, whether it is adding new virtual servers, implementing new cloud-based solutions, or hardening election technology infrastructure. In this position you will collaborate with multiple entities, including State and Federal Agencies, to resolve a variety of issues using innovative solutions. The department is committed to technical innovation with a proactive approach to cybersecurity redundancy and the integrity of our systems. We cultivate a culture of vigilance and continuous improvement, ensuring that security is seamlessly integrated into every aspect of our technological evolution. Join us in navigating the future with confidence, knowing that our digital environment is both innovative and secure. When assigned to the Library Department: As a Network Administrator II, within the Library department, your role will be diverse. You will oversee IT systems across multiple locations, maintaining system performance and enforcing security protocols for both internal and public-facing systems. The Library is made up of nearly 300 employees serving 26 communities throughout Contra Costa County. Its mission is to “Bring People and Ideas Together.” The Library seeks to enrich lives by delivering a consistent, high-quality, and inviting experience at all points of contact. It is an innovative, entrepreneurial, and dynamic civic institution that is committed to providing exceptional services to its communities. The Library assumes critical roles in making the communities strong, equitable, resilient, and progressive. The Library’s core goal is to champion personal and community engagement through literacy and reading. It has implemented several programs to ensure easy, equitable access to library services for all. This was exemplified by the Library saying “Farewell to Fines” at the beginning of 2019! By promoting library services and programs to the community we meet our mission of “Bringing People and Ideas Together.” When assigned to the Department of Information Technology The Department of Information Technology (DoIT) is at the forefront of driving technological excellence and innovation throughout the County. Our mission is to provide essential technology services that power a wide array of IT initiatives, ensuring seamless networking, robust communications, enhanced security, efficient hardware support, and streamlined application services. Dedicated to serving the needs of our community, DoIT plays a crucial role in empowering the County to achieve its goals through strategic technology implementation. The Network Administrator II role within the Network and Endpoint Services - Enterprise Administrators Team is a pivotal position demanding expertise in Azure and Office 365 Administration. As a Network Administrator II, you will be responsible for managing Azure cloud administration, Identity Provider (IDP) Management, and Exchange Online services. Proficiency in all associated administrative consoles is essential. This role requires a deep understanding of security protocols within the Azure cloud environment. You will play a vital role in ensuring seamless integration, security, and optimization of Office 365 applications and services. Responsibilities include implementing security measures and collaborating cross-functionally to enhance network efficiency and reliability. Candidates must possess a proven track record in Azure cloud administration, a profound grasp of IDP Management, and hands-on experience with Exchange Online. Your expertise will be instrumental in maintaining high standards of network and endpoint services, ensuring a secure digital environment for our organization. We are looking for someone who is: Analytical: Demonstrates strong problem-solving skills for swift resolutions Proactive: Takes initiative to enhance IT operations Resilient: Maintains composure when facing challenges or delays Collaborative: Openly and effectively collaborates with the team Flexible: Adapts adeptly to changing tech landscapes Precise: Meticulously attends to system details Dedicated: Commits to ensuring seamless system performance What you will typically be responsible for: Troubleshooting Technical Issues: Identify and resolve system-related problems promptly Monitoring System Performance: Proactively oversee and optimize IT system performance User Support: Provide technical assistance to users, ensuring smooth operations Maintaining Data Security: Enforce security protocols to safeguard sensitive information Backup Management: Regularly perform data backups and ensure recovery readiness Collaborating on Projects: Contribute technical insights to cross-functional IT projects Administering Hardware Components: Installation, upgrades, troubleshooting, maintenance, and vendor coordination Documenting: Configurations, incidents, and solutions to ensure effective IT management and troubleshooting A few reasons you might love this job: Public Service Impact: You will play a pivotal role in enhancing vital information technology systems and services that directly benefit the community Collaborative Environment: You will work with a supportive team that values knowledge-sharing Skill Growth: You will have opportunities for continuous learning and professional development Critical System Enhancement: You will play a pivotal role in elevating essential IT infrastructure, supporting public services Diverse Tech Landscape: You will confront versatile projects, ensuring an engaging, ever-evolving role A few challenges you might face in this job: Multi-Site Coordination: You will oversee IT systems across multiple locations, ensuring uniformity and efficiency Tech Advancement: You will navigate rapid technology changes to maintain up-to-date systems User Diversity: You will cater to users with varying tech skills and needs, providing effective support Security-Accessibility Balance: You will safeguard public-facing systems while ensuring user-friendly access Emergent Threats: You will need to stay vigilant against evolving cybersecurity threats and adapt defenses accordingly Competencies Required: Adaptability - Responding positively to change & modifying behavior as the situation requires Critical Thinking - Analytically & logically evaluating information, propositions & claims Analyzing & Interpreting Data - Drawing meaning & conclusions from quantitative or qualitative data Professional & Technical Expertise - Applying technical subject matter to the job Coaching & Developing Others Supporting others in stretching & expanding their capabilities Customer Focus - Attending to the needs & expectations of customers Project Management - Ensuring that projects are on-time, on-budget & achieve their objectives Oral Communication - Engaging effectively in dialogue Writing - Communicating effectively in writing Building & Maintaining Relationships - Establishing rapport & maintaining mutually productive relationships To read the complete job description, please visit the website, https://www.governmentjobs.com/careers/contracosta/classspecs/4186 The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of a Bachelor’s degree from an accredited college or university with a major in computer science, information processing or a closely related field. Experience: Four (4) years of full-time or its equivalent experience in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, Systems administration including storage, virtualization, and cloud, at least one year performing lead duties. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of fouryears. Desirable Qualifications: Proficiency in patch management tools like Tanium, System Center Configuration Manager, or other related solutions Proficiency in virtualization technologies like VMware or Hyper-V for efficient resource utilization Expertise in data backup, disaster recovery planning, and execution Knowledge of security frameworks such as NIST, ISO 27001, or CIS to ensure comprehensive security measures Knowledge of Python, PowerShell, or similar languages Proficiency in AWS, Azure, or other cloud technologies Microsoft Certified: Azure Administrator, AWS Certified Cloud Practitioner, Tanium Certified Operator, Tanium Certified Administrator, or related vendor-specific certifications Selection Process 1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who clearly demonstrate that they possess the minimum qualifications will be invited to participate in an online test. The assessment will measure candidates' competencies that may include but are not limited to : adaptability, critical thinking, professional and technical expertise, analyzing and interpreting data, and customer focus. C andidates must receive a score of at least 70%, which may be an adjusted score, in order to be ranked on the employment list. (Weighted 100%) TENTATIVE DATES Online Multiple-Choice Test : 9/18/24-9/24/24 If you apply for another recruitment that uses this exam and the test is scheduled within six (6) months of the date you took the test this time, you will not have the option to re-take the exam. If more than six (6) months has passed you will need to retake the exam. Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Alex Johnson at Alex.Johnson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 9/16/2024 11:59 PM Pacific