WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Do you have a strong IT background and a desire to be a part of the elections process? If so, get ready to roll up your sleeves and become a part of something bigger! The Wake County Board of Elections is seeking a Desktop Support Technician to support the IT services required to conduct elections for the citizens of Wake County. The ideal candidate will possess experience working in a field support setting with computer equipment as well as mass deployment of software in an enterprise environment. This is not your typical IT help desk support role. In this physically demanding position, you will need to be able to lift up to 50 lbs. and endure extended periods of time lifting, squatting, crawling in tight spaces, climbing on ladders to pull cables from drop ceilings, pushing and pulling large tote bins, and carrying supplies and equipment. Work is performed mostly indoors investigating or installing networks, running cables, setting up computers and peripherals at voting locations, and general IT office support. This position is in-person and will work at various locations including the Board of Elections Operation Center, polling places and Early Voting locations throughout the county (churches, community centers, libraries, schools, etc.). What will you do as a Board of Elections Desktop Support Technician? Perform software deployment using Microsoft Endpoint Configuration Manager (MECM/SCCM) Install and update election software on multiple devices Facilitate tasks to be executed by contracted IT Assistants Program and troubleshoot computer hardware, software, unmanaged ethernet hubs, high speed document scanners, and peripherals for office staff Maintain electronic inventories of computer hardware, software, electronic peripherals, and election related equipment Develop procedural and knowledge base documents for use, maintenance and repair of computer hardware, software, peripherals and online applications Coordinate with the Wake County Information Technology Department to schedule, set up, and troubleshoot networks at Early Voting locations (including assigning IP Addresses to endpoints and VPN connectivity) Prepare peripherals for dispatch to voting locations (printers, barcode scanners, mice, keyboards) including packing and custody control Lead the setup of Early Voting site infrastructure, including laptops, printers and associated cabling Provide on-site and telephone technical support to voting locations during voting periods and to Board of Elections staff year round Provide technical assistance with microphones, slideshows, audience response systems, and A/V equipment for election training Perform User Acceptance Testing, document bugs and propose enhancement requests for elections software Assess training materials and content to identify areas for future training enhancement Assist in post-election processes and identify training issues and other issues that need follow-up Evaluate, recommend and assist with the implementation of technology innovations and products YOU will be a key member in various elections-related administrative projects About Our Team The Wake County Board of Elections is responsible for conducting all elections held in Wake County. The Board locally administers state election laws. Principal functions include establishing election precincts and voting sites; appointing and training Precinct Officials; preparing and distributing ballots and voting equipment; canvassing and certifying the ballots cast in elections and investigating any voting irregularities. It maintains voter registration and participation records and provides public information on voters and elections. This position is in-person and will work at the Board of Elections Operations Center. The Basics (Required Education and Experience) Associate's degree in Computer Science, Information Systems, Computer Engineering or related field Two years of experience in information systems support Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Experience working in an elections environment Forklift certification or must obtain within twelve months of hire A valid driver’s license and "safe" driving record Clear financial and criminal records check How Will We Know You're 'The One'? Expert at providing level one and two technical support in an enterprise environment Proficient in computer imaging and desktop management software such as Microsoft Endpoint Configuration Manager (MECM/SCCM) Solid understanding of Windows desktop operating systems, software and troubleshooting methods Knowledge of PowerShell, Python or batch scripting Familiarity with administrative tools such as Active Directory Field and in-person technical support knowledge General knowledge of networking, including switches, routers, wired and wireless network configurations Knowledge of computer hardware and peripherals, including laptops, laser printers, barcode scanners, and high-speed document scanners Knowledge of iOS and installing/using apps on mobile devices running iOS Knowledge of Microsoft 365 applications, including Excel, PowerPoint, Word, Outlook, and SharePoint Ability to meet the physical demands of the position, which include crawling under furniture to run cables, assisting with the setup of furniture, equipment, and supplies at voting locations, and lifting up to 50 pounds Knowledge and understanding of data management policies and practices Knowledge of inventory management systems Ability to train including developing user manuals and class content, teaching classes and conducting product or software demonstrations About This Position Location: Wake County Board of Elections Operations Center Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon - Fri 8:30am - 5:15pm Hiring Range: 24.76 - 33.42 Market Range: 24.76 - 42.09 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/25/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Sep 17, 2024
What You'll Be Doing Do you have a strong IT background and a desire to be a part of the elections process? If so, get ready to roll up your sleeves and become a part of something bigger! The Wake County Board of Elections is seeking a Desktop Support Technician to support the IT services required to conduct elections for the citizens of Wake County. The ideal candidate will possess experience working in a field support setting with computer equipment as well as mass deployment of software in an enterprise environment. This is not your typical IT help desk support role. In this physically demanding position, you will need to be able to lift up to 50 lbs. and endure extended periods of time lifting, squatting, crawling in tight spaces, climbing on ladders to pull cables from drop ceilings, pushing and pulling large tote bins, and carrying supplies and equipment. Work is performed mostly indoors investigating or installing networks, running cables, setting up computers and peripherals at voting locations, and general IT office support. This position is in-person and will work at various locations including the Board of Elections Operation Center, polling places and Early Voting locations throughout the county (churches, community centers, libraries, schools, etc.). What will you do as a Board of Elections Desktop Support Technician? Perform software deployment using Microsoft Endpoint Configuration Manager (MECM/SCCM) Install and update election software on multiple devices Facilitate tasks to be executed by contracted IT Assistants Program and troubleshoot computer hardware, software, unmanaged ethernet hubs, high speed document scanners, and peripherals for office staff Maintain electronic inventories of computer hardware, software, electronic peripherals, and election related equipment Develop procedural and knowledge base documents for use, maintenance and repair of computer hardware, software, peripherals and online applications Coordinate with the Wake County Information Technology Department to schedule, set up, and troubleshoot networks at Early Voting locations (including assigning IP Addresses to endpoints and VPN connectivity) Prepare peripherals for dispatch to voting locations (printers, barcode scanners, mice, keyboards) including packing and custody control Lead the setup of Early Voting site infrastructure, including laptops, printers and associated cabling Provide on-site and telephone technical support to voting locations during voting periods and to Board of Elections staff year round Provide technical assistance with microphones, slideshows, audience response systems, and A/V equipment for election training Perform User Acceptance Testing, document bugs and propose enhancement requests for elections software Assess training materials and content to identify areas for future training enhancement Assist in post-election processes and identify training issues and other issues that need follow-up Evaluate, recommend and assist with the implementation of technology innovations and products YOU will be a key member in various elections-related administrative projects About Our Team The Wake County Board of Elections is responsible for conducting all elections held in Wake County. The Board locally administers state election laws. Principal functions include establishing election precincts and voting sites; appointing and training Precinct Officials; preparing and distributing ballots and voting equipment; canvassing and certifying the ballots cast in elections and investigating any voting irregularities. It maintains voter registration and participation records and provides public information on voters and elections. This position is in-person and will work at the Board of Elections Operations Center. The Basics (Required Education and Experience) Associate's degree in Computer Science, Information Systems, Computer Engineering or related field Two years of experience in information systems support Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Experience working in an elections environment Forklift certification or must obtain within twelve months of hire A valid driver’s license and "safe" driving record Clear financial and criminal records check How Will We Know You're 'The One'? Expert at providing level one and two technical support in an enterprise environment Proficient in computer imaging and desktop management software such as Microsoft Endpoint Configuration Manager (MECM/SCCM) Solid understanding of Windows desktop operating systems, software and troubleshooting methods Knowledge of PowerShell, Python or batch scripting Familiarity with administrative tools such as Active Directory Field and in-person technical support knowledge General knowledge of networking, including switches, routers, wired and wireless network configurations Knowledge of computer hardware and peripherals, including laptops, laser printers, barcode scanners, and high-speed document scanners Knowledge of iOS and installing/using apps on mobile devices running iOS Knowledge of Microsoft 365 applications, including Excel, PowerPoint, Word, Outlook, and SharePoint Ability to meet the physical demands of the position, which include crawling under furniture to run cables, assisting with the setup of furniture, equipment, and supplies at voting locations, and lifting up to 50 pounds Knowledge and understanding of data management policies and practices Knowledge of inventory management systems Ability to train including developing user manuals and class content, teaching classes and conducting product or software demonstrations About This Position Location: Wake County Board of Elections Operations Center Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon - Fri 8:30am - 5:15pm Hiring Range: 24.76 - 33.42 Market Range: 24.76 - 42.09 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/25/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 48685 Open to all qualified persons. Posted 09/04/2024 Close Date: 09/18/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 1 Days 6 Hrs 57 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The NDOT IT Division is recruiting for an IT Technician IV Desktop Technician. Under guidance from the ITP4-Desktop Manager, you will provide tier 1 desktop, network, hardware, and software support. The ideal candidate should have creative problem-solving skills to assist users with system-related issues by troubleshooting, researching, and triaging problems. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience working in a service desk environment. 2) Describe your experience in using Microsoft Active Directory. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Sep 05, 2024
Full Time
Announcement Number: 48685 Open to all qualified persons. Posted 09/04/2024 Close Date: 09/18/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 1 Days 6 Hrs 57 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The NDOT IT Division is recruiting for an IT Technician IV Desktop Technician. Under guidance from the ITP4-Desktop Manager, you will provide tier 1 desktop, network, hardware, and software support. The ideal candidate should have creative problem-solving skills to assist users with system-related issues by troubleshooting, researching, and triaging problems. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience working in a service desk environment. 2) Describe your experience in using Microsoft Active Directory. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48685 Open to all qualified persons. Posted 09/04/2024 Close Date: 09/18/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 1 Days 6 Hrs 57 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The NDOT IT Division is recruiting for an IT Technician IV Desktop Technician. Under guidance from the ITP4-Desktop Manager, you will provide tier 1 desktop, network, hardware, and software support. The ideal candidate should have creative problem-solving skills to assist users with system-related issues by troubleshooting, researching, and triaging problems. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience working in a service desk environment. 2) Describe your experience in using Microsoft Active Directory. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Sep 05, 2024
Full Time
Announcement Number: 48685 Open to all qualified persons. Posted 09/04/2024 Close Date: 09/18/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 1 Days 6 Hrs 57 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The NDOT IT Division is recruiting for an IT Technician IV Desktop Technician. Under guidance from the ITP4-Desktop Manager, you will provide tier 1 desktop, network, hardware, and software support. The ideal candidate should have creative problem-solving skills to assist users with system-related issues by troubleshooting, researching, and triaging problems. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience working in a service desk environment. 2) Describe your experience in using Microsoft Active Directory. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48685 Open to all qualified persons. Posted 09/04/2024 Close Date: 09/18/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 1 Days 6 Hrs 57 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The NDOT IT Division is recruiting for an IT Technician IV Desktop Technician. Under guidance from the ITP4-Desktop Manager, you will provide tier 1 desktop, network, hardware, and software support. The ideal candidate should have creative problem-solving skills to assist users with system-related issues by troubleshooting, researching, and triaging problems. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience working in a service desk environment. 2) Describe your experience in using Microsoft Active Directory. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Sep 05, 2024
Full Time
Announcement Number: 48685 Open to all qualified persons. Posted 09/04/2024 Close Date: 09/18/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 1 Days 6 Hrs 57 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The NDOT IT Division is recruiting for an IT Technician IV Desktop Technician. Under guidance from the ITP4-Desktop Manager, you will provide tier 1 desktop, network, hardware, and software support. The ideal candidate should have creative problem-solving skills to assist users with system-related issues by troubleshooting, researching, and triaging problems. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience working in a service desk environment. 2) Describe your experience in using Microsoft Active Directory. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48685 Open to all qualified persons. Posted 09/04/2024 Close Date: 09/18/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 1 Days 6 Hrs 57 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The NDOT IT Division is recruiting for an IT Technician IV Desktop Technician. Under guidance from the ITP4-Desktop Manager, you will provide tier 1 desktop, network, hardware, and software support. The ideal candidate should have creative problem-solving skills to assist users with system-related issues by troubleshooting, researching, and triaging problems. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience working in a service desk environment. 2) Describe your experience in using Microsoft Active Directory. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Sep 05, 2024
Full Time
Announcement Number: 48685 Open to all qualified persons. Posted 09/04/2024 Close Date: 09/18/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted for another 1 Days 6 Hrs 57 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The NDOT IT Division is recruiting for an IT Technician IV Desktop Technician. Under guidance from the ITP4-Desktop Manager, you will provide tier 1 desktop, network, hardware, and software support. The ideal candidate should have creative problem-solving skills to assist users with system-related issues by troubleshooting, researching, and triaging problems. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience working in a service desk environment. 2) Describe your experience in using Microsoft Active Directory. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
California State University (CSU) Bakersfield
9001 Stockdale Highway, Bakersfield, CA 93311, USA
CLASSIFICATION TITLE: Instructional Support Tech II UNION CODE: R09 TEMPORARY END DATE: This position is temporary and ends on or before December 31, 2024. Any continuation beyond December 31, 2024 is contingent upon satisfactory performance and available funding. FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $4,389 - $5,000 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $4,180 - $7,254 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION , applications must be received by May 29, 2024 ; however, the position will remain open until filled. POSITION PURPOSE: The Simulation Center and Skills Lab Technician, under general supervision of the Nursing Department Chair, is an integral part of nursing education at CSU Bakersfield and is responsible for the technical operation of both simulation and medical equipment held within the skills lab and simulation center. Responsibilities involve programming simulators, ensuring simulation rooms are setup in line with planned programs, ensuring simulators are functioning fully and having an ability to undertake routine maintenance and repairs as instructed by manufacturers. Candidate must be prepared to undertake additional training in simulator maintenance due to evolving changes to simulators over time. The position serves as the primary resource of the day-to-day program operational needs, providing general support to faculty, maintaining contact with vendor and company representatives, and ensuring purchasing needs and tracking. DUTIES & RESPONSIBILITIES: Lab Support Independently perform routine equipment maintenance within the Simulation Center to ensure proper working order of equipment and associated computers to align with planned programs. Maintain equipment in good operating condition; if needed, perform minor repairs or get items repaired. Coordinate clinical labs schedule and oversee equipment and supplies. Maintain inventory records of equipment and supplies. Assist in purchasing, preparing, delivering, retrieving. and maintaining an inventory for a variety of materials. Lead and train student assistants. Train faculty and student assistants in regards to equipment, chemical and radioactive material use in accordance with current local, state, and federal law. Track course spending by level and course. Work with team leaders to purchase each semester’s lab supplies. Maintain purchasing records and monthly reconciliation report for Procard purchases. Attend Learning Resources Committee (LRC) meetings, staff meetings, Natural Sciences, Mathematics & Engineering (NSME) safety meetings, and Nursing Department meetings. Scan all quotes and purchases and upload into Box (front office assistance available). Work with student assistants to communicate inventory, equipment, and repair needs. Course Support Operate simulators, audio visual systems, and medical equipment during simulations. Assist faculty/instructors to troubleshoot simulation equipment and find supplies/equipment as directed during the course. Diagnose and resolve technology issues including troubleshooting with simulation equipment, and ensuring prompt resolution before, during and after simulations as necessary. Work collaboratively with CSUB audio visual staff and Help Desk to initiate technical support and maintenance for digital hardware and software. Provide training and support to other Simulation Center personnel in the technical aspects of simulation. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Equivalent to three (3) years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies or repairing equipment in a discipline related to the area to which assigned. OR: Equivalent to two (2) years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area may be substituted for one year of the required experience. (Please upload copies of transcripts.) OR: Equivalent to four (4) years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area to which assigned may be substituted for two years of the required experience. (Please upload copies of transcripts.) SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Ability to compile, write, and present reports. Knowledge of the principles, methods, and techniques related to nursing education. Knowledge of the materials and supplies related to nursing education. Ability to plan, organize, and schedule activities. Ability to operate technical equipment related to nursing education. Ability to maintain records. Ability to adjust and perform simple maintenance of technical and scientific equipment. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner. Thorough knowledge of English grammar, spelling and punctuation. Ability to interpret, communicate and apply policies and procedures. Demonstrated ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure, policies and procedures. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work overtime, occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Experience in maintenance, repair, and technical support of simulation equipment and/or medical device systems in a large healthcare delivery setting. Previous experience in a simulation/training center environment. Knowledge of medical terminology and human physiology. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Obtain the Society for Simulation in Healthcare Technician Certification. PHYSICAL DEMANDS: MEDIUM WORK - up to 40% of the activities involve sitting, standing, squatting, kneeling or walking; lifting heavy weight objects limited to 50 pounds; may involve pushing and pulling objects within the weight limits. ENVIRONMENTAL FACTORS: This position is around moving machinery; Exposed to dust, fumes, gases, or radiation, microwave. SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Not mandated. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: May 10 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
CLASSIFICATION TITLE: Instructional Support Tech II UNION CODE: R09 TEMPORARY END DATE: This position is temporary and ends on or before December 31, 2024. Any continuation beyond December 31, 2024 is contingent upon satisfactory performance and available funding. FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $4,389 - $5,000 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $4,180 - $7,254 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION , applications must be received by May 29, 2024 ; however, the position will remain open until filled. POSITION PURPOSE: The Simulation Center and Skills Lab Technician, under general supervision of the Nursing Department Chair, is an integral part of nursing education at CSU Bakersfield and is responsible for the technical operation of both simulation and medical equipment held within the skills lab and simulation center. Responsibilities involve programming simulators, ensuring simulation rooms are setup in line with planned programs, ensuring simulators are functioning fully and having an ability to undertake routine maintenance and repairs as instructed by manufacturers. Candidate must be prepared to undertake additional training in simulator maintenance due to evolving changes to simulators over time. The position serves as the primary resource of the day-to-day program operational needs, providing general support to faculty, maintaining contact with vendor and company representatives, and ensuring purchasing needs and tracking. DUTIES & RESPONSIBILITIES: Lab Support Independently perform routine equipment maintenance within the Simulation Center to ensure proper working order of equipment and associated computers to align with planned programs. Maintain equipment in good operating condition; if needed, perform minor repairs or get items repaired. Coordinate clinical labs schedule and oversee equipment and supplies. Maintain inventory records of equipment and supplies. Assist in purchasing, preparing, delivering, retrieving. and maintaining an inventory for a variety of materials. Lead and train student assistants. Train faculty and student assistants in regards to equipment, chemical and radioactive material use in accordance with current local, state, and federal law. Track course spending by level and course. Work with team leaders to purchase each semester’s lab supplies. Maintain purchasing records and monthly reconciliation report for Procard purchases. Attend Learning Resources Committee (LRC) meetings, staff meetings, Natural Sciences, Mathematics & Engineering (NSME) safety meetings, and Nursing Department meetings. Scan all quotes and purchases and upload into Box (front office assistance available). Work with student assistants to communicate inventory, equipment, and repair needs. Course Support Operate simulators, audio visual systems, and medical equipment during simulations. Assist faculty/instructors to troubleshoot simulation equipment and find supplies/equipment as directed during the course. Diagnose and resolve technology issues including troubleshooting with simulation equipment, and ensuring prompt resolution before, during and after simulations as necessary. Work collaboratively with CSUB audio visual staff and Help Desk to initiate technical support and maintenance for digital hardware and software. Provide training and support to other Simulation Center personnel in the technical aspects of simulation. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Equivalent to three (3) years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies or repairing equipment in a discipline related to the area to which assigned. OR: Equivalent to two (2) years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area may be substituted for one year of the required experience. (Please upload copies of transcripts.) OR: Equivalent to four (4) years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area to which assigned may be substituted for two years of the required experience. (Please upload copies of transcripts.) SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Ability to compile, write, and present reports. Knowledge of the principles, methods, and techniques related to nursing education. Knowledge of the materials and supplies related to nursing education. Ability to plan, organize, and schedule activities. Ability to operate technical equipment related to nursing education. Ability to maintain records. Ability to adjust and perform simple maintenance of technical and scientific equipment. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner. Thorough knowledge of English grammar, spelling and punctuation. Ability to interpret, communicate and apply policies and procedures. Demonstrated ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure, policies and procedures. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work overtime, occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Experience in maintenance, repair, and technical support of simulation equipment and/or medical device systems in a large healthcare delivery setting. Previous experience in a simulation/training center environment. Knowledge of medical terminology and human physiology. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Obtain the Society for Simulation in Healthcare Technician Certification. PHYSICAL DEMANDS: MEDIUM WORK - up to 40% of the activities involve sitting, standing, squatting, kneeling or walking; lifting heavy weight objects limited to 50 pounds; may involve pushing and pulling objects within the weight limits. ENVIRONMENTAL FACTORS: This position is around moving machinery; Exposed to dust, fumes, gases, or radiation, microwave. SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Not mandated. GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: May 10 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Introduction This recruitment is being conducted to fill temporary positions for upcoming election. Elections are run by the people and for the people. The San Joaquin County Registrar of Voters Office is looking for enthusiastic, detail-oriented people to join our staff to assist us with candidate's services, official ballots, voter information materials, proofreading, precinct operations, poll workers, voter registration, vote-by-mail, ballot counting and reconciliation and/or voting systems support. The Registrar of Voters Office conducts fair, accurate, secure and transparent elections and serves all of our "customers" (voters, candidates, campaigns, interested observers, community groups, etc.) with the highest level of integrity and efficiency. Pre-Employment Background : Potential new hires into this classification are required to successfully pass a pre-employment background investigation as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the background process. There are various assignments for Election Technicians. Read below for a brief description of each: Elections Technician- Candidate Services : Typical duties will include review of legal documents to verify compliance; assist candidates in filing and processing nomination documents; handle confidential information and follow strict guidelines; typing and data entry; signature verification. The ideal candidate will be detail-oriented, have strong customer service skills, and the ability read, write and proofread documents. Elections Technician- Precinct Operations : There are several parts to this position. Candidates will assist with staffing polling locations and election night workers in an office setting. After being provided on-the-job training, this assignment will also set up and conduct election-related trainings regarding California Election Laws and Procedures for election day workers; This position will travel to and from the training center using their personal vehicle (mileage reimbursement will be provided); set up, and operate election training equipment, laptop, projector and microphones; lift items (up to 40 lbs.) Candidates will assist with operating our election day help desk for workers on election day/night and assist with the completion of the Post-Election canvass. The ideal candidate will have experience conducting classes, training, seminars/workshops or presentations; organizing, supervising or coordinating work activities of a group of 5-10 people; prior experience in election-related activities preferred. Elections Technician- Technical Support : This assignment will provide entry-level support in the testing, implementation and maintenance of applications across multiple platforms and technologies related to election voting equipment and voting system procedures; test and prepare voting equipment; and support the Call Center on Election Day. The ideal candidate will have experience in a helpdesk or call center setting; knowledge of basic computer science or information systems; and the ability to follow precise directions from supervisor. Elections Technician- Voter Registration/Vote-by-Mail : Incumbents will assist voters with election related questions, in person and over the phone; scan and process voter registration cards; check and verify signatures of Vote-by-Mail (absentee voters); and remove ballots from envelopes and inspect for processing. The ideal candidate will have experience in general office clerical work; be proficient in data entry and familiar with standard office equipment. The hours and length of job assignment for each area will vary. Typically, all positions will work 30-40 hours per week, with possible overtime, including evenings, weekends and holidays. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Researches and applies election and related codes and regulations relevant to the assignment. Assists with candidate filings, including processing of candidate documents; accepts and proofreads candidate statements of qualifications; verifies residence and political affiliation; accepts filing fees. Responds to questions and inquiries from candidates, representatives of candidates, office holders, voters and the general public about campaign requirements, voting regulations, and general information about elections; takes and transmits messages. Prepares a variety of correspondence, forms, legal documents, audits, reports, and other written communication; reconciles accounts; prepares and posts deposits; processes and tracks invoices and payments. Verifies, codes and enters information into the data entry system; assists in maintaining master file of registered voters, street index and/or other elections files. Processes voter registration documents, absentee voter applications and ballots, and other election-related documents; verifies signatures on candidate nomination petitions; maintains and updates voter registration files; ensures compliance to all regulatory requirements. Operates a variety of office machines, including voter machines and computers. Computes and collects fees; issues receipts; sells maps and voter indices; accepts filing fees. May supervise deployment/collection centers for elections; issues receipts for ballots and supplies; recruits and trains staff and election officers on policies and procedures and state and federal regulations; recruits polling places and evaluates sites for accessibility in compliance with state and federal guidelines; participates in and/or coordinates community outreach and voter registration activities as assigned. MINIMUM QUALIFICATIONS Either Pattern I Experience : One year of work experience in a California Elections Office at a level equal to or higher than Elections Technician Trainee in San Joaquin County service. Or Pattern II Experience : Two years of general clerical or office technical work, which included substantial public contact. Substitutions : a) One year of business training in an approved vocational training program may substitute for one year of the above-required general clerical or office technical experience; OR b) Completion of 30 semester/45 quarter units at an accredited college or university may substitute for one year of the above-required general clerical or office technical experience. AND License : Possession of a valid California driver’s license. Special Requirement : Most positions require the ability to use computers and/or word processing equipment. If required by the nature of the position, demonstrated general or software-specific computer proficiency may be required prior to appointment. KNOWLEDGE General office practices and procedures; provisions of various federal, state and local laws, rules, regulations and ordinances related to the election process; basic computer and modern office automation technology and computer software programs relevant to department operations; basic filing and recordkeeping systems; standard correspondence and report format; language mechanics; public relation techniques; basic arithmetical operations related to clerical processes. ABILITY Understand, interpret and apply federal, state, and local laws, rules, regulations and ordinances that relate to the elections process; read, write clearly and legibly; perform basic arithmetical operations; match names and numbers; utilize standard office procedures; operate computers and related software; establish and maintain effective working relationships with employees and the general public; communicate effectively, both orally and in writing; operate a variety of specialized office machines such as ballot card reader and microfiche reader. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of a data entry device, repetitive motion, sitting for long periods, walking; occasional standing, pushing, pulling, bending, squatting, climbing, driving; Lifting -Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual -Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Hearing/Talking -Frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological -Frequent decision making, concentration, and public contact; Special Requirements -Some assignments may require working weekends, nights, and/or occasional overtime; Environmental -Occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Jul 14, 2024
Temporary
Introduction This recruitment is being conducted to fill temporary positions for upcoming election. Elections are run by the people and for the people. The San Joaquin County Registrar of Voters Office is looking for enthusiastic, detail-oriented people to join our staff to assist us with candidate's services, official ballots, voter information materials, proofreading, precinct operations, poll workers, voter registration, vote-by-mail, ballot counting and reconciliation and/or voting systems support. The Registrar of Voters Office conducts fair, accurate, secure and transparent elections and serves all of our "customers" (voters, candidates, campaigns, interested observers, community groups, etc.) with the highest level of integrity and efficiency. Pre-Employment Background : Potential new hires into this classification are required to successfully pass a pre-employment background investigation as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the background process. There are various assignments for Election Technicians. Read below for a brief description of each: Elections Technician- Candidate Services : Typical duties will include review of legal documents to verify compliance; assist candidates in filing and processing nomination documents; handle confidential information and follow strict guidelines; typing and data entry; signature verification. The ideal candidate will be detail-oriented, have strong customer service skills, and the ability read, write and proofread documents. Elections Technician- Precinct Operations : There are several parts to this position. Candidates will assist with staffing polling locations and election night workers in an office setting. After being provided on-the-job training, this assignment will also set up and conduct election-related trainings regarding California Election Laws and Procedures for election day workers; This position will travel to and from the training center using their personal vehicle (mileage reimbursement will be provided); set up, and operate election training equipment, laptop, projector and microphones; lift items (up to 40 lbs.) Candidates will assist with operating our election day help desk for workers on election day/night and assist with the completion of the Post-Election canvass. The ideal candidate will have experience conducting classes, training, seminars/workshops or presentations; organizing, supervising or coordinating work activities of a group of 5-10 people; prior experience in election-related activities preferred. Elections Technician- Technical Support : This assignment will provide entry-level support in the testing, implementation and maintenance of applications across multiple platforms and technologies related to election voting equipment and voting system procedures; test and prepare voting equipment; and support the Call Center on Election Day. The ideal candidate will have experience in a helpdesk or call center setting; knowledge of basic computer science or information systems; and the ability to follow precise directions from supervisor. Elections Technician- Voter Registration/Vote-by-Mail : Incumbents will assist voters with election related questions, in person and over the phone; scan and process voter registration cards; check and verify signatures of Vote-by-Mail (absentee voters); and remove ballots from envelopes and inspect for processing. The ideal candidate will have experience in general office clerical work; be proficient in data entry and familiar with standard office equipment. The hours and length of job assignment for each area will vary. Typically, all positions will work 30-40 hours per week, with possible overtime, including evenings, weekends and holidays. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Researches and applies election and related codes and regulations relevant to the assignment. Assists with candidate filings, including processing of candidate documents; accepts and proofreads candidate statements of qualifications; verifies residence and political affiliation; accepts filing fees. Responds to questions and inquiries from candidates, representatives of candidates, office holders, voters and the general public about campaign requirements, voting regulations, and general information about elections; takes and transmits messages. Prepares a variety of correspondence, forms, legal documents, audits, reports, and other written communication; reconciles accounts; prepares and posts deposits; processes and tracks invoices and payments. Verifies, codes and enters information into the data entry system; assists in maintaining master file of registered voters, street index and/or other elections files. Processes voter registration documents, absentee voter applications and ballots, and other election-related documents; verifies signatures on candidate nomination petitions; maintains and updates voter registration files; ensures compliance to all regulatory requirements. Operates a variety of office machines, including voter machines and computers. Computes and collects fees; issues receipts; sells maps and voter indices; accepts filing fees. May supervise deployment/collection centers for elections; issues receipts for ballots and supplies; recruits and trains staff and election officers on policies and procedures and state and federal regulations; recruits polling places and evaluates sites for accessibility in compliance with state and federal guidelines; participates in and/or coordinates community outreach and voter registration activities as assigned. MINIMUM QUALIFICATIONS Either Pattern I Experience : One year of work experience in a California Elections Office at a level equal to or higher than Elections Technician Trainee in San Joaquin County service. Or Pattern II Experience : Two years of general clerical or office technical work, which included substantial public contact. Substitutions : a) One year of business training in an approved vocational training program may substitute for one year of the above-required general clerical or office technical experience; OR b) Completion of 30 semester/45 quarter units at an accredited college or university may substitute for one year of the above-required general clerical or office technical experience. AND License : Possession of a valid California driver’s license. Special Requirement : Most positions require the ability to use computers and/or word processing equipment. If required by the nature of the position, demonstrated general or software-specific computer proficiency may be required prior to appointment. KNOWLEDGE General office practices and procedures; provisions of various federal, state and local laws, rules, regulations and ordinances related to the election process; basic computer and modern office automation technology and computer software programs relevant to department operations; basic filing and recordkeeping systems; standard correspondence and report format; language mechanics; public relation techniques; basic arithmetical operations related to clerical processes. ABILITY Understand, interpret and apply federal, state, and local laws, rules, regulations and ordinances that relate to the elections process; read, write clearly and legibly; perform basic arithmetical operations; match names and numbers; utilize standard office procedures; operate computers and related software; establish and maintain effective working relationships with employees and the general public; communicate effectively, both orally and in writing; operate a variety of specialized office machines such as ballot card reader and microfiche reader. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of a data entry device, repetitive motion, sitting for long periods, walking; occasional standing, pushing, pulling, bending, squatting, climbing, driving; Lifting -Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual -Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Hearing/Talking -Frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological -Frequent decision making, concentration, and public contact; Special Requirements -Some assignments may require working weekends, nights, and/or occasional overtime; Environmental -Occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information LOS ANGELES COUNTY SHERIFF'S DEPARTMENT FIRST DAY OF FILING: May 17, 2024, at 8:00 A.M. (PT) EXAM NUMBER: J2745U TYPE OF RECRUITMENT: Open Competitive Job Opportunity FILING TYPE: Open Continuous The application filing period will be open continuous, but may be suspended AT ANY TIME without prior notice AND this examination may reopen as the needs of the service require. It is recommended that you complete your application using a desktop or laptop. Note that the system also requires email verification for each new email address, which may result in delays in submitting an application. It is recommended that each applicant create a profile before the application start date. CLASSIFICATION STANDARDS Positions allocable to this class assist sworn personnel by independently performing technical law enforcement-related services and support functions in the Sheriff's Department. Essential Job Functions Prepares requisitions for unit supplies, maintains supply inventory in computer system, and determines replacement or restocking needs; picks up unit supplies and vehicle parts as needed and may be required to bend, stoop, or do occasional heavy lifting in the performance of such duties. Ensures that departmental vehicles are inspected, serviced, and maintained in order to meet the operational needs of the facility or unit, and completes reports to record monthly mileage usage, consumption of gas and oil, gas and oil quantities on hand and credit card usage. Coordinates maintenance and repairs of facility vehicles and maintains vehicle maintenance and repair records. Receives telephone and in-person requests for services, including 911 emergencies and fire calls, citizens' complaints, and general inquiries; differentiates between routine, priority, and emergency request as required. Assigns, coordinates and dispatches field units in response to requests for services, advises responding units of possible problem areas and monitors field units activities, including Code 3 and emergency responses. Monitors emergency communications of other police and fire agencies to determine needs for assistance and ensures that assigned calls and other relevant information are entered into the station computer. Acts as a liaison between station personnel, other law enforcement agencies, emergency service organizations, and the Sheriff's Radio Center, as directed. Assumes full radio dispatching responsibility on an assigned frequency in the event of power failure or other emergency situation at the Sheriff's Radio Center. Issues station file control numbers to track official reports; reviews the contents of these reports to ensure they are complete and accurate, performs various routine desk functions, including compilation and entering of statistical data in law enforcement databases to prepare crime and other reports. Assigns and oversees work performed by inmate laborers under the general supervision of sworn personnel. Receives, lists, catalogues, stores, and releases personal and/or evidentiary property at a patrol station in compliance with established departmental policy, practices, and procedures. May transport, load, and unload large, bulky and/or heavy personal and/or evidentiary property to a warehouse or other location as directed. Assists patrol station personnel with crime prevention functions acting as liaison to other public agencies and private prevention organizations involved in crime prevention; maintains inventory of crime prevention resources; distributes crime prevention materials and resources; and participates in maintaining station crime prevention budget needs. Assists in the investigation of alleged violations of laws and regulations by gathering, assembling, and examining a variety of records and data pertinent to the case being investigated. Drives throughout Los Angeles County or has the ability to utilize an alternative method of transportation when needed to carry out job-related functions. Requirements SELECTION REQUIREMENTS Option I: Two years ofexperience working for a public safety agency* performing law enforcement-related services and support duties. *Public safety agencies include departments such as sheriff, police, military police, college or university police, and fire. No out-of-class experience will be accepted. OR Option II: Completion of 30 semester or 45 quarter units from an accredited college or university.** **In order to receive credit for any college coursework or Associate’s, Bachelor’s, or Master’s degree, applicants must attach/upload in NEOGOV a legible copy of the official transcript or degree . Foreign transcripts or degrees must be evaluated and submitted with their application at the time of application or within 15 calendar days of application. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. LICENSE A valid California class "C" driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related functions. PHYSICAL CLASS: 4 -Arduous Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information WORK CONDITIONS The Los Angeles County Sheriff's Department operates seven days a week, 24-hours a day, and has locations throughout the greater Los Angeles County. For this job posting, appointees must be willing to: work any shift. work overtime and consecutive shifts. work any day of the year. work with people of any race or ethnic group. work assignments with co-workers of the opposite sex. work in any location within the County of Los Angeles have split or varied days off. deal with people who are hostile, irrational, emotionally distraught, or mentally ill. deal with volatile or life threatening situations. make appropriate split-second decisions in emergent, highly stressful situations. work independently and as a partner or team member with a variety of individuals. EXAMINATION CONTENT The examination will consist of a P.O.S.T. Entry-Level Dispatcher Selection Battery test that will evaluate verbal ability, reasoning, memory, and perceptual ability weighted 100%. The Battery is comprised of eleven (11) brief tests. Six of the tests use a traditional paper-and-pencil, multiple-choice format. The remaining five tests require that you listen to information and then answer multiple-choice questions contained in a test booklet. The P.O.S.T. Entry-Level Dispatcher Selection Battery test was developed and validated by the Commission of Peace Officer Standards and Training (P.O.S.T.). Applicants must achieve a passing score of 70% or higher on the Entry-Level Dispatcher Selection Battery test to be placed on the eligible register. The battery test is not reviewable by candidates per Civil Service Rule 7.19. RETAKE INFORMATION Applicants who fail or withdraw during the battery test may not compete in this examination more than once every three (3) months. Applicants who have recently taken the P.O.S.T. Entry-Level Dispatcher Selection Battery test with a different agency, must wait for a period of one month (30 calendar days) before taking the test again. RESCHEDULING PROCEDURE Your application will remain active for three (3) months from the date of your application. You may reschedule the P.O.S.T. Entry-Level Dispatcher Selection Battery test within a three-month period from the date of your application. You must take the P.O.S.T. Entry-level Dispatcher Selection Test Battery test before your application expires. TEST PREPARATION INFORMATION Study guides are available to help candidates prepare for the battery test. Copies may be downloaded from the California P.O.S.T. website : https://post.ca.gov/portals/0/post_docs/publications/Dispatcher_Selection_Test_Battery-Examinee_Guide.pdf . SCORE TRANSFERS Applicants who have taken and passed the California Commission P.O.S.T. Entry-level Dispatcher Selection Test Battery for 1) the Law Enforcement Technician, 2) the Public Response Dispatcher I, or 3) a battery test from a State of California law enforcement agency within the last 24 months, may have their test score transferred to this examination. To transfer a score, applicants must email the Sworn Examinations Unit at swornexam @lasd.org at the time of application. If applicants wish to retake the battery test instead of transferring their score from a previous examination, the latest test score will be the final score . All transferred scores are subject to verification by P.O.S.T.'s Standards and Evaluations Services Bureau. ELIGIBILITY INFORMATION Applications will be processed on an as received basis and candidates will be promulgated to the eligible register accordingly. Successful candidates will remain on the eligible register in the order of their score group, for a period of twelve (12) months from the date of promulgation. Candidates who are on the eligible register may not reapply for this examination more than once every twelve (12) months. VACANCY INFORMATION The resulting eligible register will be used to fill vacancies in the Los Angeles County Sheriff's Department Lancaster and Palmdale stations only. ELECTRONIC CORRESPONDENCE All correspondence will be sent to the email address provided on the application. It is important that applicants provide a valid email address. Please add the following email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail: apviteri@lasd.org swornexam@lasd.org ehire@lasd.org info@governmentjobs.com Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is the applicant's responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notifications to be a valid reason for a late test administration or re-scheduling. SPECIAL INFORMATION DISPATCHER COURSE Successful completion of a three-week Public Safety Dispatcher basic course is required prior to the completion of the candidate's probationary period. This course is provided by the Los Angeles County Sheriff's Department. Alternate training of the above dispatcher course may be provided by a community college and successful completion may be accepted by the Sheriff's Department. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department has a "zero tolerance " policy for its employees for the use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. DISQUALIFICATION The background questions in the Supplemental Questionnaire (SQ) are utilized to ensure applicants meet the standards of the Los Angeles County Sheriff's Department. Applicants who fail any background question(s) will be disqualified and will have to wait a minimum of twelve (12) months after the date of the disqualification to reapply. LASD HIRING PROCESS 1. Application (including SQ) 2. P.O.S.T. Entry-level Dispatcher Selection Battery Test 3. Selection Interview 4. Background Investigation 5. Medical Evaluation If during the hiring process, the Department determines that one or more components have expired prior to hire, the candidate will be required to complete the expired component(s) again. PRE-INVESTIGATIVE QUESTIONNAIRE Candidates will be required to complete a Pre-Investigative Questionnaire that will consist of questions regarding narcotics use, theft, arrest history, domestic violence, and driving history. Examples of disqualifying factors include but are not limited to: failure to appear to scheduled appointments, felony convictions, job related misdemeanor convictions, certain serious traffic convictions or patterns, suspended license, driving under the influence, poor credit or employment history, substance abuse, and active criminal probation. PERSONAL HISTORY STATEMENT (PHS) Candidates will receive an email to complete a Personal History Statement (PHS) and will be required to submit specific documents (i.e., driver license, social security card, birth/marriage certificate(s) etc.). It is the candidate's responsibility to bring both original documents and copies to the background intake appointment. LASD representatives will verify the copies against the original documents and return all original documents. BACKGROUND INVESTIGATION A thorough background investigation will be conducted which includes, but is not limited to discrepancy interviews, a Live Scan (fingerprint search), polygraph examination, law enforcement agency checks, and residence/employment checks. Candidates who complete the background investigation may be selected for the position and will be extended a conditional offer of employment prior to the medical evaluation. Candidates who are disqualified from the background investigation may be ineligible to reapply for a minimum of twelve (12) months. MEDICAL EVALUATION The medical evaluation assesses physical ability, ensuring capability to participate in the demanding duties of the position. Candidates who do not pass the medical evaluation may be ineligible to reapply for the position for a minimum of twelve (12) months. APPLICATION AND FILING INFORMATION All applicants are required to submit an online County of Los Angeles Sheriff's Department employment application. All information, including the selection requirements (i.e., work experience, and education) is subject to verification and their application may be rejected at any time during the selection process. The acceptance of their application depends on whether they have clearly shown that they meet the selection requirements. INSTRUCTIONS FOR FILING ONLINE To apply for this examination, click on the "Apply" button located on the top right corner of the screen. Applications must be submitted electronically by 5:00 pm (PT), on the last day of the application period. Applicants will be asked to provide required documents during the background process. Applicants must upload any required documents as attachments to their application within 15 calendar days from the day they applied (only if required). To ensure applicants have the best experience possible, it is recommended that they use a desktop or laptop to apply using the most up-to-date version of Google Chrome or Microsoft Edge. COMPUTER AND INTERNET ACCESS AT LIBRARIES Applications can be completed on computers at public libraries throughout Los Angeles County for those applicants who may not have regular access to a computer or the internet. Information about library reopening's may be found at Library Reopening - LA County Library . NO SHARING OF USER ID AND PASSWORD All applicants must file their application online using their own user ID and password. Using a family member's or a friend's user ID and password may erase a candidate's original application record, and may result in a rejection of your application. SOCIAL SECURITY NUMBER All applicants must include their social security number for record control purposes. Federal law requires that all employed persons have a social security number. ADA Coordinator Phone: (323) 981-5800 Teletype Phone: (213) 626-0251 California Relay Services Phone: (800) 735-2922 Alternate TTY Phone: (323) 267-6669 Department Contact Name: Sworn Examinations Unit Department Contact Phone: (323) 981-5800 Department Contact email: swornexam@lasd.org For detailed information, please click here
Jul 14, 2024
Full Time
Position/Program Information LOS ANGELES COUNTY SHERIFF'S DEPARTMENT FIRST DAY OF FILING: May 17, 2024, at 8:00 A.M. (PT) EXAM NUMBER: J2745U TYPE OF RECRUITMENT: Open Competitive Job Opportunity FILING TYPE: Open Continuous The application filing period will be open continuous, but may be suspended AT ANY TIME without prior notice AND this examination may reopen as the needs of the service require. It is recommended that you complete your application using a desktop or laptop. Note that the system also requires email verification for each new email address, which may result in delays in submitting an application. It is recommended that each applicant create a profile before the application start date. CLASSIFICATION STANDARDS Positions allocable to this class assist sworn personnel by independently performing technical law enforcement-related services and support functions in the Sheriff's Department. Essential Job Functions Prepares requisitions for unit supplies, maintains supply inventory in computer system, and determines replacement or restocking needs; picks up unit supplies and vehicle parts as needed and may be required to bend, stoop, or do occasional heavy lifting in the performance of such duties. Ensures that departmental vehicles are inspected, serviced, and maintained in order to meet the operational needs of the facility or unit, and completes reports to record monthly mileage usage, consumption of gas and oil, gas and oil quantities on hand and credit card usage. Coordinates maintenance and repairs of facility vehicles and maintains vehicle maintenance and repair records. Receives telephone and in-person requests for services, including 911 emergencies and fire calls, citizens' complaints, and general inquiries; differentiates between routine, priority, and emergency request as required. Assigns, coordinates and dispatches field units in response to requests for services, advises responding units of possible problem areas and monitors field units activities, including Code 3 and emergency responses. Monitors emergency communications of other police and fire agencies to determine needs for assistance and ensures that assigned calls and other relevant information are entered into the station computer. Acts as a liaison between station personnel, other law enforcement agencies, emergency service organizations, and the Sheriff's Radio Center, as directed. Assumes full radio dispatching responsibility on an assigned frequency in the event of power failure or other emergency situation at the Sheriff's Radio Center. Issues station file control numbers to track official reports; reviews the contents of these reports to ensure they are complete and accurate, performs various routine desk functions, including compilation and entering of statistical data in law enforcement databases to prepare crime and other reports. Assigns and oversees work performed by inmate laborers under the general supervision of sworn personnel. Receives, lists, catalogues, stores, and releases personal and/or evidentiary property at a patrol station in compliance with established departmental policy, practices, and procedures. May transport, load, and unload large, bulky and/or heavy personal and/or evidentiary property to a warehouse or other location as directed. Assists patrol station personnel with crime prevention functions acting as liaison to other public agencies and private prevention organizations involved in crime prevention; maintains inventory of crime prevention resources; distributes crime prevention materials and resources; and participates in maintaining station crime prevention budget needs. Assists in the investigation of alleged violations of laws and regulations by gathering, assembling, and examining a variety of records and data pertinent to the case being investigated. Drives throughout Los Angeles County or has the ability to utilize an alternative method of transportation when needed to carry out job-related functions. Requirements SELECTION REQUIREMENTS Option I: Two years ofexperience working for a public safety agency* performing law enforcement-related services and support duties. *Public safety agencies include departments such as sheriff, police, military police, college or university police, and fire. No out-of-class experience will be accepted. OR Option II: Completion of 30 semester or 45 quarter units from an accredited college or university.** **In order to receive credit for any college coursework or Associate’s, Bachelor’s, or Master’s degree, applicants must attach/upload in NEOGOV a legible copy of the official transcript or degree . Foreign transcripts or degrees must be evaluated and submitted with their application at the time of application or within 15 calendar days of application. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. LICENSE A valid California class "C" driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related functions. PHYSICAL CLASS: 4 -Arduous Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information WORK CONDITIONS The Los Angeles County Sheriff's Department operates seven days a week, 24-hours a day, and has locations throughout the greater Los Angeles County. For this job posting, appointees must be willing to: work any shift. work overtime and consecutive shifts. work any day of the year. work with people of any race or ethnic group. work assignments with co-workers of the opposite sex. work in any location within the County of Los Angeles have split or varied days off. deal with people who are hostile, irrational, emotionally distraught, or mentally ill. deal with volatile or life threatening situations. make appropriate split-second decisions in emergent, highly stressful situations. work independently and as a partner or team member with a variety of individuals. EXAMINATION CONTENT The examination will consist of a P.O.S.T. Entry-Level Dispatcher Selection Battery test that will evaluate verbal ability, reasoning, memory, and perceptual ability weighted 100%. The Battery is comprised of eleven (11) brief tests. Six of the tests use a traditional paper-and-pencil, multiple-choice format. The remaining five tests require that you listen to information and then answer multiple-choice questions contained in a test booklet. The P.O.S.T. Entry-Level Dispatcher Selection Battery test was developed and validated by the Commission of Peace Officer Standards and Training (P.O.S.T.). Applicants must achieve a passing score of 70% or higher on the Entry-Level Dispatcher Selection Battery test to be placed on the eligible register. The battery test is not reviewable by candidates per Civil Service Rule 7.19. RETAKE INFORMATION Applicants who fail or withdraw during the battery test may not compete in this examination more than once every three (3) months. Applicants who have recently taken the P.O.S.T. Entry-Level Dispatcher Selection Battery test with a different agency, must wait for a period of one month (30 calendar days) before taking the test again. RESCHEDULING PROCEDURE Your application will remain active for three (3) months from the date of your application. You may reschedule the P.O.S.T. Entry-Level Dispatcher Selection Battery test within a three-month period from the date of your application. You must take the P.O.S.T. Entry-level Dispatcher Selection Test Battery test before your application expires. TEST PREPARATION INFORMATION Study guides are available to help candidates prepare for the battery test. Copies may be downloaded from the California P.O.S.T. website : https://post.ca.gov/portals/0/post_docs/publications/Dispatcher_Selection_Test_Battery-Examinee_Guide.pdf . SCORE TRANSFERS Applicants who have taken and passed the California Commission P.O.S.T. Entry-level Dispatcher Selection Test Battery for 1) the Law Enforcement Technician, 2) the Public Response Dispatcher I, or 3) a battery test from a State of California law enforcement agency within the last 24 months, may have their test score transferred to this examination. To transfer a score, applicants must email the Sworn Examinations Unit at swornexam @lasd.org at the time of application. If applicants wish to retake the battery test instead of transferring their score from a previous examination, the latest test score will be the final score . All transferred scores are subject to verification by P.O.S.T.'s Standards and Evaluations Services Bureau. ELIGIBILITY INFORMATION Applications will be processed on an as received basis and candidates will be promulgated to the eligible register accordingly. Successful candidates will remain on the eligible register in the order of their score group, for a period of twelve (12) months from the date of promulgation. Candidates who are on the eligible register may not reapply for this examination more than once every twelve (12) months. VACANCY INFORMATION The resulting eligible register will be used to fill vacancies in the Los Angeles County Sheriff's Department Lancaster and Palmdale stations only. ELECTRONIC CORRESPONDENCE All correspondence will be sent to the email address provided on the application. It is important that applicants provide a valid email address. Please add the following email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail: apviteri@lasd.org swornexam@lasd.org ehire@lasd.org info@governmentjobs.com Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is the applicant's responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notifications to be a valid reason for a late test administration or re-scheduling. SPECIAL INFORMATION DISPATCHER COURSE Successful completion of a three-week Public Safety Dispatcher basic course is required prior to the completion of the candidate's probationary period. This course is provided by the Los Angeles County Sheriff's Department. Alternate training of the above dispatcher course may be provided by a community college and successful completion may be accepted by the Sheriff's Department. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department has a "zero tolerance " policy for its employees for the use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. DISQUALIFICATION The background questions in the Supplemental Questionnaire (SQ) are utilized to ensure applicants meet the standards of the Los Angeles County Sheriff's Department. Applicants who fail any background question(s) will be disqualified and will have to wait a minimum of twelve (12) months after the date of the disqualification to reapply. LASD HIRING PROCESS 1. Application (including SQ) 2. P.O.S.T. Entry-level Dispatcher Selection Battery Test 3. Selection Interview 4. Background Investigation 5. Medical Evaluation If during the hiring process, the Department determines that one or more components have expired prior to hire, the candidate will be required to complete the expired component(s) again. PRE-INVESTIGATIVE QUESTIONNAIRE Candidates will be required to complete a Pre-Investigative Questionnaire that will consist of questions regarding narcotics use, theft, arrest history, domestic violence, and driving history. Examples of disqualifying factors include but are not limited to: failure to appear to scheduled appointments, felony convictions, job related misdemeanor convictions, certain serious traffic convictions or patterns, suspended license, driving under the influence, poor credit or employment history, substance abuse, and active criminal probation. PERSONAL HISTORY STATEMENT (PHS) Candidates will receive an email to complete a Personal History Statement (PHS) and will be required to submit specific documents (i.e., driver license, social security card, birth/marriage certificate(s) etc.). It is the candidate's responsibility to bring both original documents and copies to the background intake appointment. LASD representatives will verify the copies against the original documents and return all original documents. BACKGROUND INVESTIGATION A thorough background investigation will be conducted which includes, but is not limited to discrepancy interviews, a Live Scan (fingerprint search), polygraph examination, law enforcement agency checks, and residence/employment checks. Candidates who complete the background investigation may be selected for the position and will be extended a conditional offer of employment prior to the medical evaluation. Candidates who are disqualified from the background investigation may be ineligible to reapply for a minimum of twelve (12) months. MEDICAL EVALUATION The medical evaluation assesses physical ability, ensuring capability to participate in the demanding duties of the position. Candidates who do not pass the medical evaluation may be ineligible to reapply for the position for a minimum of twelve (12) months. APPLICATION AND FILING INFORMATION All applicants are required to submit an online County of Los Angeles Sheriff's Department employment application. All information, including the selection requirements (i.e., work experience, and education) is subject to verification and their application may be rejected at any time during the selection process. The acceptance of their application depends on whether they have clearly shown that they meet the selection requirements. INSTRUCTIONS FOR FILING ONLINE To apply for this examination, click on the "Apply" button located on the top right corner of the screen. Applications must be submitted electronically by 5:00 pm (PT), on the last day of the application period. Applicants will be asked to provide required documents during the background process. Applicants must upload any required documents as attachments to their application within 15 calendar days from the day they applied (only if required). To ensure applicants have the best experience possible, it is recommended that they use a desktop or laptop to apply using the most up-to-date version of Google Chrome or Microsoft Edge. COMPUTER AND INTERNET ACCESS AT LIBRARIES Applications can be completed on computers at public libraries throughout Los Angeles County for those applicants who may not have regular access to a computer or the internet. Information about library reopening's may be found at Library Reopening - LA County Library . NO SHARING OF USER ID AND PASSWORD All applicants must file their application online using their own user ID and password. Using a family member's or a friend's user ID and password may erase a candidate's original application record, and may result in a rejection of your application. SOCIAL SECURITY NUMBER All applicants must include their social security number for record control purposes. Federal law requires that all employed persons have a social security number. ADA Coordinator Phone: (323) 981-5800 Teletype Phone: (213) 626-0251 California Relay Services Phone: (800) 735-2922 Alternate TTY Phone: (323) 267-6669 Department Contact Name: Sworn Examinations Unit Department Contact Phone: (323) 981-5800 Department Contact email: swornexam@lasd.org For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information LOS ANGELES COUNTY SHERIFF'S DEPARTMENT FIRST DAY OF FILING: September 16, 2024, at 8:00 A.M. (PT) EXAM NUMBER: J2745V TYPE OF RECRUITMENT: Open Competitive Job Opportunity FILING TYPE: Open Continuous The application filing period will be open continuous, but may be suspended AT ANY TIME without prior notice AND this examination may reopen as the needs of the service require. It is recommended that you complete your application using a desktop or laptop. Note that the system also requires email verification for each new email address, which may result in delays in submitting an application. It is recommended that each applicant create a profile before the application start date. CLASSIFICATION STANDARDS Positions allocable to this class assist sworn personnel by independently performing technical law enforcement-related services and support functions in the Sheriff's Department. Essential Job Functions Prepares requisitions for unit supplies, maintains supply inventory in computer system, and determines replacement or restocking needs; picks up unit supplies and vehicle parts as needed and may be required to bend, stoop, or do occasional heavy lifting in the performance of such duties. Ensures that departmental vehicles are inspected, serviced, and maintained in order to meet the operational needs of the facility or unit, and completes reports to record monthly mileage usage, consumption of gas and oil, gas and oil quantities on hand and credit card usage. Coordinates maintenance and repairs of facility vehicles and maintains vehicle maintenance and repair records. Receives telephone and in-person requests for services, including 911 emergencies and fire calls, citizens' complaints and general inquiries; differentiates between routine, priority, and emergency request as required. Assigns, coordinates and dispatches field units in response to requests for services, advises responding units of possible problem areas and monitors field units activities, including Code 3 and emergency responses. Monitors emergency communications of other police and fire agencies to determine needs for assistance and ensures that assigned calls and other relevant information are entered into the station computer. Acts as a liaison between station personnel, other law enforcement agencies, emergency service organizations, and the Sheriff's Radio Center, as directed. Assumes full radio dispatching responsibility on an assigned frequency in the event of power failure or other emergency situation at the Sheriff's Radio Center. Issues station file control numbers to track official reports; reviews the contents of these reports to ensure they are complete and accurate, performs various routine desk functions, including compilation and entering of statistical data in law enforcement databases to prepare crime and other reports. Assigns and oversees work performed by inmate laborers under the general supervision of sworn personnel. Receives, lists, catalogues, stores, and releases personal and/or evidentiary property at a patrol station in compliance with established departmental policies, practices, and procedures. Transport, load, and unload large, bulky and/or heavy personal and/or evidentiary property to a warehouse or other location as-needed. Assists patrol station personnel with crime prevention functions acting as liaison to other public agencies and private prevention organizations involved in crime prevention; maintains inventory of crime prevention resources; distributes crime prevention materials and resources; and participates in maintaining station crime prevention budget needs. Assists in the investigation of alleged violations of laws and regulations by gathering, assembling, and examining a variety of records and data pertinent to the case being investigated. Drives throughout Los Angeles County or has the ability to utilize an alternative method of transportation when needed to carry out job-related functions. Requirements SELECTION REQUIREMENTS Option I: Two years ofexperience working for a public safety agency* performing law enforcement-related services and support duties. *Public safety agencies include departments such as sheriff, police, military police, college or university police, and fire. No out-of-class experience will be accepted. OR Option II: Completion of 30 semester or 45 quarter units from an accredited college or university.** **In order to receive credit for any college coursework or Associate’s, Bachelor’s, or Master’s degree, applicants must attach/upload in NEOGOV a legible copy of the official transcript or degree . Foreign transcripts or degrees must be evaluated and submitted with their application at the time of application or within 15 calendar days of application. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. LICENSE A valid California class "C" driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related functions. PHYSICAL CLASS IV - ARDUOUS This class involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working above ground on irregular surfaces. It includes those positions that occasionally demand extraordinary physical activity such as those in Safety positions. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department (LASD). Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information WORK CONDITIONS The LASD operates seven days a week, 24-hours a day, and has locations throughout the greater Los Angeles County. For this job posting, appointees must be willing to: work any shift. work overtime and consecutive shifts. work any day of the year. work with people of any race or ethnic group. work assignments with co-workers of the opposite sex. have split or varied days off. deal with people who are hostile, irrational, emotionally distraught, or mentally ill. deal with volatile or life threatening situations. make appropriate split-second decisions in emergent, highly stressful situations. work independently and as a partner or team member with a variety of individuals. EXAMINATION CONTENT The examination will consist of a P.O.S.T. Entry-Level Dispatcher Selection Battery test that will evaluate verbal ability, reasoning, memory, and perceptual ability weighted 100%. The Battery is comprised of eleven (11) brief tests. Six of the tests use a traditional paper-and-pencil, multiple-choice format. The remaining five tests require that you listen to information and then answer multiple-choice questions contained in a test booklet. The P.O.S.T. Entry-Level Dispatcher Selection Battery test was developed and validated by the Commission of Peace Officer Standards and Training (P.O.S.T.). Applicants must achieve a passing score of 70% or higher on the Entry-Level Dispatcher Selection Battery test to be placed on the eligible register. The battery test is not reviewable by candidates per Civil Service Rule 7.19. RETAKE INFORMATION Applicants who fail or withdraw during the battery test may not compete in this examination more than once every three (3) months. Applicants who have recently taken the P.O.S.T. Entry-Level Dispatcher Selection Battery test with a different agency, must wait for a period of one month (30 calendar days) before taking the test again. RESCHEDULING PROCEDURE Your application will remain active for three (3) months from the date of your application. You may reschedule the P.O.S.T. Entry-Level Dispatcher Selection Battery test within a three-month period from the date of your application. You must take the P.O.S.T. Entry-level Dispatcher Selection Test Battery test before your application expires. TEST PREPARATION INFORMATION Study guides are available to help applicants prepare for the battery test. Copies may be downloaded from the California P.O.S.T. website : https://post.ca.gov/portals/0/post_docs/publications/Dispatcher_Selection_Test_Battery-Examinee_Guide.pdf . SCORE TRANSFERS Applicants who have taken and passed the California Commission P.O.S.T. Entry-level Dispatcher Selection Test Battery for 1) the Law Enforcement Technician, 2) the Public Response Dispatcher I, or 3) a battery test from a State of California law enforcement agency within the last 24 months, may have their test score transferred to this examination. To transfer a score, applicants must email the Sworn Examinations Unit at swornexam @lasd.org at the time of application. If applicants wish to retake the battery test instead of transferring their score from a previous examination, the latest test score will be the final score . All transferred scores are subject to verification by P.O.S.T.'s Standards and Evaluations Services Bureau. ELIGIBILITY INFORMATION Applications will be processed on an as received basis and candidates will be promulgated to the eligible register accordingly. Successful candidates will remain on the eligible register in the order of their score group, for a period of six (6) months from the date of promulgation. Candidates who are on the eligible register may not reapply for this examination more than once every six (6) months. VACANCY INFORMATION The resulting eligible register will be used to fill vacancies in the LASD. ELECTRONIC CORRESPONDENCE All correspondence will be sent to the email address provided on the application. It is important that applicants provide a valid email address. Please add the following email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail: qmmao@lasd.org swornexam@lasd.org ehire@lasd.org info@governmentjobs.com Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is the applicant's responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notifications to be a valid reason for a late test administration or re-scheduling. SPECIAL INFORMATION DISPATCHER COURSE Successful completion of a three-week Public Safety Dispatcher basic course is required prior to the completion of the candidate's probationary period. This course is provided by the LASD. Alternate training of the above dispatcher course may be provided by a community college and successful completion may be accepted by the Sheriff's Department. ZERO TOLERANCE POLICY IF HIRED The LASD has a "zero tolerance " policy for its employees for the use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. DISQUALIFICATION The background questions in the Supplemental Questionnaire (SQ) are utilized to ensure applicants meet the standards of the LASD . Applicants who fail any background question(s) will be disqualified and will have to wait a minimum of twelve (12) months after the date of the disqualification to reapply. LASD HIRING PROCESS 1. Application (including SQ) 2. P.O.S.T. Entry-level Dispatcher Selection Battery Test 3. Selection Interview 4. Background Investigation 5. Medical Evaluation If during the hiring process, the Department determines that one or more components have expired prior to hire, the candidate will be required to complete the expired component(s) again. PRE-INVESTIGATIVE QUESTIONNAIRE Candidates will be required to complete a Pre-Investigative Questionnaire that will consist of questions regarding narcotics use, theft, arrest history, domestic violence, and driving history. Examples of disqualifying factors include but are not limited to: failure to appear to scheduled appointments, felony convictions, job related misdemeanor convictions, certain serious traffic convictions or patterns, suspended license, driving under the influence, poor credit or employment history, substance abuse, and active criminal probation. PERSONAL HISTORY STATEMENT (PHS) Candidates will receive an email to complete a Personal History Statement (PHS) and will be required to submit specific documents (i.e., driver license, social security card, birth/marriage certificate(s) etc.). It is the candidate's responsibility to bring both original documents and copies to the background intake appointment. The LASD representatives will verify the copies against the original documents and return all original documents. BACKGROUND INVESTIGATION A thorough background investigation will be conducted which includes, but is not limited to discrepancy interviews, a Live Scan (fingerprint search), polygraph examination, law enforcement agency checks, and residence/employment checks. Candidates who complete the background investigation may be selected for the position and will be extended a conditional offer of employment prior to the medical evaluation. Candidates who are disqualified from the background investigation may be ineligible to reapply for a minimum of twelve (12) months. MEDICAL EVALUATION The medical evaluation assesses physical ability, ensuring capability to participate in the demanding duties of the position. Candidates who do not pass the medical evaluation may be ineligible to reapply for the position for a minimum of twelve (12) months. APPLICATION AND FILING INFORMATION All applicants are required to submit an online County of Los Angeles Sheriff's Department employment application. All information, including the selection requirements (i.e., work experience, and education) is subject to verification and their application may be rejected at any time during the selection process. The acceptance of their application depends on whether they have clearly shown that they meet the selection requirements. INSTRUCTIONS FOR FILING ONLINE To apply for this examination, click on the "Apply" button located on the top right corner of the screen. Applications must be submitted electronically before 5:00 pm (PT), on the last day of the application period. Applicants will be asked to provide required documents during the background process. Applicants must upload any required documents as attachments to their application within 15 calendar days from the day they applied (only if required). To ensure applicants have the best experience possible, it is recommended that they use a desktop or laptop to apply using the most up-to-date version of Google Chrome or Microsoft Edge. COMPUTER AND INTERNET ACCESS AT LIBRARIES Applications can be completed on computers at public libraries throughout Los Angeles County for those applicants who may not have regular access to a computer or the internet. Information about library reopening's may be found at Library Reopening - LA County Library . NO SHARING OF USER ID AND PASSWORD All applicants must file their application online using their own user ID and password. Using a family member's or a friend's user ID and password may erase a candidate's original application record, and may result in a rejection of your application. SOCIAL SECURITY NUMBER All applicants must include their social security number for record control purposes. Federal law requires that all employed persons have a social security number. ADA Coordinator Phone: (323) 981-5800 Teletype Phone: (213) 626-0251 California Relay Services Phone: (800) 735-2922 Department Contact Name: Sworn Examinations Unit Department Contact Phone: (323) 981-5800 Department Contact email: swornexam@lasd.org For detailed information, please click here
Sep 14, 2024
Full Time
Position/Program Information LOS ANGELES COUNTY SHERIFF'S DEPARTMENT FIRST DAY OF FILING: September 16, 2024, at 8:00 A.M. (PT) EXAM NUMBER: J2745V TYPE OF RECRUITMENT: Open Competitive Job Opportunity FILING TYPE: Open Continuous The application filing period will be open continuous, but may be suspended AT ANY TIME without prior notice AND this examination may reopen as the needs of the service require. It is recommended that you complete your application using a desktop or laptop. Note that the system also requires email verification for each new email address, which may result in delays in submitting an application. It is recommended that each applicant create a profile before the application start date. CLASSIFICATION STANDARDS Positions allocable to this class assist sworn personnel by independently performing technical law enforcement-related services and support functions in the Sheriff's Department. Essential Job Functions Prepares requisitions for unit supplies, maintains supply inventory in computer system, and determines replacement or restocking needs; picks up unit supplies and vehicle parts as needed and may be required to bend, stoop, or do occasional heavy lifting in the performance of such duties. Ensures that departmental vehicles are inspected, serviced, and maintained in order to meet the operational needs of the facility or unit, and completes reports to record monthly mileage usage, consumption of gas and oil, gas and oil quantities on hand and credit card usage. Coordinates maintenance and repairs of facility vehicles and maintains vehicle maintenance and repair records. Receives telephone and in-person requests for services, including 911 emergencies and fire calls, citizens' complaints and general inquiries; differentiates between routine, priority, and emergency request as required. Assigns, coordinates and dispatches field units in response to requests for services, advises responding units of possible problem areas and monitors field units activities, including Code 3 and emergency responses. Monitors emergency communications of other police and fire agencies to determine needs for assistance and ensures that assigned calls and other relevant information are entered into the station computer. Acts as a liaison between station personnel, other law enforcement agencies, emergency service organizations, and the Sheriff's Radio Center, as directed. Assumes full radio dispatching responsibility on an assigned frequency in the event of power failure or other emergency situation at the Sheriff's Radio Center. Issues station file control numbers to track official reports; reviews the contents of these reports to ensure they are complete and accurate, performs various routine desk functions, including compilation and entering of statistical data in law enforcement databases to prepare crime and other reports. Assigns and oversees work performed by inmate laborers under the general supervision of sworn personnel. Receives, lists, catalogues, stores, and releases personal and/or evidentiary property at a patrol station in compliance with established departmental policies, practices, and procedures. Transport, load, and unload large, bulky and/or heavy personal and/or evidentiary property to a warehouse or other location as-needed. Assists patrol station personnel with crime prevention functions acting as liaison to other public agencies and private prevention organizations involved in crime prevention; maintains inventory of crime prevention resources; distributes crime prevention materials and resources; and participates in maintaining station crime prevention budget needs. Assists in the investigation of alleged violations of laws and regulations by gathering, assembling, and examining a variety of records and data pertinent to the case being investigated. Drives throughout Los Angeles County or has the ability to utilize an alternative method of transportation when needed to carry out job-related functions. Requirements SELECTION REQUIREMENTS Option I: Two years ofexperience working for a public safety agency* performing law enforcement-related services and support duties. *Public safety agencies include departments such as sheriff, police, military police, college or university police, and fire. No out-of-class experience will be accepted. OR Option II: Completion of 30 semester or 45 quarter units from an accredited college or university.** **In order to receive credit for any college coursework or Associate’s, Bachelor’s, or Master’s degree, applicants must attach/upload in NEOGOV a legible copy of the official transcript or degree . Foreign transcripts or degrees must be evaluated and submitted with their application at the time of application or within 15 calendar days of application. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. LICENSE A valid California class "C" driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related functions. PHYSICAL CLASS IV - ARDUOUS This class involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working above ground on irregular surfaces. It includes those positions that occasionally demand extraordinary physical activity such as those in Safety positions. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department (LASD). Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information WORK CONDITIONS The LASD operates seven days a week, 24-hours a day, and has locations throughout the greater Los Angeles County. For this job posting, appointees must be willing to: work any shift. work overtime and consecutive shifts. work any day of the year. work with people of any race or ethnic group. work assignments with co-workers of the opposite sex. have split or varied days off. deal with people who are hostile, irrational, emotionally distraught, or mentally ill. deal with volatile or life threatening situations. make appropriate split-second decisions in emergent, highly stressful situations. work independently and as a partner or team member with a variety of individuals. EXAMINATION CONTENT The examination will consist of a P.O.S.T. Entry-Level Dispatcher Selection Battery test that will evaluate verbal ability, reasoning, memory, and perceptual ability weighted 100%. The Battery is comprised of eleven (11) brief tests. Six of the tests use a traditional paper-and-pencil, multiple-choice format. The remaining five tests require that you listen to information and then answer multiple-choice questions contained in a test booklet. The P.O.S.T. Entry-Level Dispatcher Selection Battery test was developed and validated by the Commission of Peace Officer Standards and Training (P.O.S.T.). Applicants must achieve a passing score of 70% or higher on the Entry-Level Dispatcher Selection Battery test to be placed on the eligible register. The battery test is not reviewable by candidates per Civil Service Rule 7.19. RETAKE INFORMATION Applicants who fail or withdraw during the battery test may not compete in this examination more than once every three (3) months. Applicants who have recently taken the P.O.S.T. Entry-Level Dispatcher Selection Battery test with a different agency, must wait for a period of one month (30 calendar days) before taking the test again. RESCHEDULING PROCEDURE Your application will remain active for three (3) months from the date of your application. You may reschedule the P.O.S.T. Entry-Level Dispatcher Selection Battery test within a three-month period from the date of your application. You must take the P.O.S.T. Entry-level Dispatcher Selection Test Battery test before your application expires. TEST PREPARATION INFORMATION Study guides are available to help applicants prepare for the battery test. Copies may be downloaded from the California P.O.S.T. website : https://post.ca.gov/portals/0/post_docs/publications/Dispatcher_Selection_Test_Battery-Examinee_Guide.pdf . SCORE TRANSFERS Applicants who have taken and passed the California Commission P.O.S.T. Entry-level Dispatcher Selection Test Battery for 1) the Law Enforcement Technician, 2) the Public Response Dispatcher I, or 3) a battery test from a State of California law enforcement agency within the last 24 months, may have their test score transferred to this examination. To transfer a score, applicants must email the Sworn Examinations Unit at swornexam @lasd.org at the time of application. If applicants wish to retake the battery test instead of transferring their score from a previous examination, the latest test score will be the final score . All transferred scores are subject to verification by P.O.S.T.'s Standards and Evaluations Services Bureau. ELIGIBILITY INFORMATION Applications will be processed on an as received basis and candidates will be promulgated to the eligible register accordingly. Successful candidates will remain on the eligible register in the order of their score group, for a period of six (6) months from the date of promulgation. Candidates who are on the eligible register may not reapply for this examination more than once every six (6) months. VACANCY INFORMATION The resulting eligible register will be used to fill vacancies in the LASD. ELECTRONIC CORRESPONDENCE All correspondence will be sent to the email address provided on the application. It is important that applicants provide a valid email address. Please add the following email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail: qmmao@lasd.org swornexam@lasd.org ehire@lasd.org info@governmentjobs.com Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is the applicant's responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notifications to be a valid reason for a late test administration or re-scheduling. SPECIAL INFORMATION DISPATCHER COURSE Successful completion of a three-week Public Safety Dispatcher basic course is required prior to the completion of the candidate's probationary period. This course is provided by the LASD. Alternate training of the above dispatcher course may be provided by a community college and successful completion may be accepted by the Sheriff's Department. ZERO TOLERANCE POLICY IF HIRED The LASD has a "zero tolerance " policy for its employees for the use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. DISQUALIFICATION The background questions in the Supplemental Questionnaire (SQ) are utilized to ensure applicants meet the standards of the LASD . Applicants who fail any background question(s) will be disqualified and will have to wait a minimum of twelve (12) months after the date of the disqualification to reapply. LASD HIRING PROCESS 1. Application (including SQ) 2. P.O.S.T. Entry-level Dispatcher Selection Battery Test 3. Selection Interview 4. Background Investigation 5. Medical Evaluation If during the hiring process, the Department determines that one or more components have expired prior to hire, the candidate will be required to complete the expired component(s) again. PRE-INVESTIGATIVE QUESTIONNAIRE Candidates will be required to complete a Pre-Investigative Questionnaire that will consist of questions regarding narcotics use, theft, arrest history, domestic violence, and driving history. Examples of disqualifying factors include but are not limited to: failure to appear to scheduled appointments, felony convictions, job related misdemeanor convictions, certain serious traffic convictions or patterns, suspended license, driving under the influence, poor credit or employment history, substance abuse, and active criminal probation. PERSONAL HISTORY STATEMENT (PHS) Candidates will receive an email to complete a Personal History Statement (PHS) and will be required to submit specific documents (i.e., driver license, social security card, birth/marriage certificate(s) etc.). It is the candidate's responsibility to bring both original documents and copies to the background intake appointment. The LASD representatives will verify the copies against the original documents and return all original documents. BACKGROUND INVESTIGATION A thorough background investigation will be conducted which includes, but is not limited to discrepancy interviews, a Live Scan (fingerprint search), polygraph examination, law enforcement agency checks, and residence/employment checks. Candidates who complete the background investigation may be selected for the position and will be extended a conditional offer of employment prior to the medical evaluation. Candidates who are disqualified from the background investigation may be ineligible to reapply for a minimum of twelve (12) months. MEDICAL EVALUATION The medical evaluation assesses physical ability, ensuring capability to participate in the demanding duties of the position. Candidates who do not pass the medical evaluation may be ineligible to reapply for the position for a minimum of twelve (12) months. APPLICATION AND FILING INFORMATION All applicants are required to submit an online County of Los Angeles Sheriff's Department employment application. All information, including the selection requirements (i.e., work experience, and education) is subject to verification and their application may be rejected at any time during the selection process. The acceptance of their application depends on whether they have clearly shown that they meet the selection requirements. INSTRUCTIONS FOR FILING ONLINE To apply for this examination, click on the "Apply" button located on the top right corner of the screen. Applications must be submitted electronically before 5:00 pm (PT), on the last day of the application period. Applicants will be asked to provide required documents during the background process. Applicants must upload any required documents as attachments to their application within 15 calendar days from the day they applied (only if required). To ensure applicants have the best experience possible, it is recommended that they use a desktop or laptop to apply using the most up-to-date version of Google Chrome or Microsoft Edge. COMPUTER AND INTERNET ACCESS AT LIBRARIES Applications can be completed on computers at public libraries throughout Los Angeles County for those applicants who may not have regular access to a computer or the internet. Information about library reopening's may be found at Library Reopening - LA County Library . NO SHARING OF USER ID AND PASSWORD All applicants must file their application online using their own user ID and password. Using a family member's or a friend's user ID and password may erase a candidate's original application record, and may result in a rejection of your application. SOCIAL SECURITY NUMBER All applicants must include their social security number for record control purposes. Federal law requires that all employed persons have a social security number. ADA Coordinator Phone: (323) 981-5800 Teletype Phone: (213) 626-0251 California Relay Services Phone: (800) 735-2922 Department Contact Name: Sworn Examinations Unit Department Contact Phone: (323) 981-5800 Department Contact email: swornexam@lasd.org For detailed information, please click here
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This 100% in-office position requires the handling of highly sensitive and confidential information, including but not limited to medical reports, criminal histories, and crime reports involving pending investigations. The incumbent is expected to effectively communicate and interact with Deputy District Attorney staff and law enforcement agencies whose mission is to seek justice for crime victims and those involved in the criminal justice process. The primary duties for this assignment are programming for case management and digital evidence systems, troubleshooting, analyzing, and resolving system/application-related requests including Help Desk, Web, Audio/Video editing, and Court support. The preferred programming languages for this assignment are Groovy, SQL, and Velocity. For more information on the District Attorney’s Office, please visit the website: District Attorney | Placer County, CA The first round of interviews is tentatively scheduled for the week of October 7 th . To be included in the first round of interviews, please submit your application materials by 5:00 pm on September 16, 2024. Applications received after September 16 th will be screened and considered on a bi-weekly basis through the final filling deadline, October 15 th at 5:00 pm. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise countywide. All District Attorney’s Office employees must undergo and pass a thorough background check. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Provides effective specialized information technology support for network systems and business applications related to Placer County; troubleshoots, analyzes and resolves system/application related requests including specialties such as Help Desk, Web, and department specific applications. Performs a variety of technical duties pertaining to computer systems and related equipment and serves as a second or third level responder for computer, network and hardware/software issues. Assists and trains users in personal computer hardware and specialized software and provides technical assistance to customers. Analyzes existing processes and provides recommendations regarding technology solutions. Coordinates with vendors, other county departments, and other agencies in identifying and implementing system upgrades and modifications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey level classification in the Information Technology Specialist classification series. Positions in this classification independently perform a broad range of both routine and complex technical assignments in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then develops the technical solution. This class is distinguished from the classification of Information Technology Analyst because the latter describes positions with analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems and the design of technical solutions to meet the identified business or system needs, including work which may emphasize business systems analysis and the design of technology solutions to resolve application problems or improve efficiency and effectiveness; network/telecommunication systems analysis and design; system analysis/administration and design, and/or database analysis/administration and design. This class is distinguished from the classification of Information Technology Technician II in that the Specialist describes positions that are responsible for performing duties that are broader and more complex in nature requiring specialized knowledge and abilities as compared to the more routine tasks performed by a technician that require a more general knowledge. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under direction from an assigned supervisor, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve complex problems. Only unusual matters are referred to a supervisor. May exercise functional or direct supervision over technical or clerical staff. Incumbents may exercise functional supervision over other technical specialist staff on a project basis. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Perform a variety of specialized duties in support of the County’s technology functions which may include, but are not limited to, applications, network, business processes and related technology areas. Assist users of a particular application where detailed knowledge of the specific application is required, troubleshooting, debugging and resolving a variety of operations/business-process related applications problems. Troubleshoot new applications and/or systems to ensure functional operation. Install, configure, customize and administer a variety of commercial, off-the-shelf (COTS) and vendor developed applications; write programs/scripts and develop reports using standard application development products and tools. Design and generate a variety of routine and ad hoc customized reports based on customer requirements. Perform routine applications, system and/or network support duties such as monitoring or adding applications/users/devices, modifying user profiles, re-setting passwords and performing file maintenance; set up basic user access permissions consistent with County policies and procedures. Complete, review, and/or approve a variety of forms, including requests for hardware and software, and user access. Serve as a technical resource in the evaluation, selection, acquisition and implementation of computer hardware and software solutions, including cost/benefit analysis. Recommend contractor selection and assist with vendor and contract management. Review and provide input on Requests for Proposals. Design website layout and content; design and develop screens and menus; review and monitor content to ensure consistency with County policies and procedures; conduct ongoing website maintenance for content updates and revisions. Execute website and software testing plans to validate functionality; resolve programming issues; refine data and format final products; test, troubleshoot and de-bug programs using appropriate technology and various test utilities, and ensure functional operation. Coordinate and complete projects that are specific to area of assignment, such as the implementation of a new system design or system upgrade. Interface with users to identify problems/gaps with current technology and/or business processes and gather system requirements. Serve as the primary interface with and coordinate and direct the work of vendors. May coordinate and direct the work of staff at the same or lower level while working on projects. Design and direct project testing and quality assurance processes. May write, revise and maintain computer programs based on business requirements and application design specifications identified and developed by someone else, in order to create new business applications and interfaces or maintain/modify existing business applications, using various computer languages and/or database platforms; troubleshoot, debug, and resolve problems with application coding. Prepare data maintenance documents and follow-up to ensure completion; prep information recovery plan. May perform application software maintenance duties; install and test software application patches and upgrades; Prepare technical reports, correspondence and other documents; provide general administrative support that may include maintaining records and monitoring contracts/budgets. Participates on committees and task forces; attend meetings, conferences and training sessions. Develop training materials and conduct training pertaining to the use of new or modified applications and/or systems for users and other information technology staff. When assigned to support a statewide, federal, or legislation-governed system, review upcoming changes to programs, regulations or system (All County Letters, Management Change Requests), identify impact on system and/or County processes, provides input on necessary revisions, and assist with implementing changes. Serve on project teams providing technical assistance as needed. Train, lead, and provide technical guidance to technician or clerical staff. Direct the work of peers and/or subordinate staff on assigned projects. May recommend the appointment of personnel; provide or coordinate staff training; provide standards and operating guidelines; and provide timely input on performance evaluations and disciplinary matters, as assigned. Assign, direct, and review the work of assigned staff; conduct employee performance evaluations for assigned direct reports. Provide after hours technology support as assigned. Provide technical and functional supervision of contractors/vendors. Perform other related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of journey-level technical experience comparable to an Information Technology Technician II with Placer County. Training: Equivalent to completion of an associate’s degree from an accredited college or university in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform specialist level duties in assigned technology area may substitute for the required education on a year for year basis; or possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for all or part of the above-required education. Required License or Certificate: May need to possess a valid driver’s license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program. Basic operational characteristics of local and wide area network systems. Automated systems/software utilized in area of assignment, including work processes, methods of data entry/retrieval, and system navigation. Standard office software such as word processing, electronic mail, and spreadsheet software. Principles and practices of troubleshooting computer system hardware and software problems. Process and workflow analysis. Tools and test equipment used in the installation, maintenance and repair of information systems. Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Basic principles and practices of technical network administration. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Principles and practices of effective team building, team leadership and conflict resolution. Principles and practices of effective supervision techniques, training, and performance management. Ability to: Operate, maintain and perform repairs on information technology equipment and software. Perform complex duties related to troubleshooting, configuring, performing repairs and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests. Test and repair electronic equipment using appropriate tools. Communicate technical information to a wide variety of users. Assist in planning and evaluating new systems and equipment. Execute system testing plans and test, troubleshoot and de-bug programs using appropriate technology to ensure system functionality. Plan, organize, prioritize and process work to ensure that deadlines are met; organize and manage multiple assignments and priorities. Prepare and present training materials related to specialized hardware and/or software. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Independently analyze work methods, procedures, and operational needs; identify and recommend appropriate solutions. Learn and utilize specialized terminology if needed by the specific assignment. Read, comprehend and retain technical information on computer products and systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both verbally and in writing. Supervise, train, assign, schedule, and evaluate the work of assigned technical and clerical staff. Establish and maintain effective working relationships with those encountered during the course of the work. Provide on-call service during off hours, evenings, weekends, and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting, depending on assignment; occasional pushing/pulling, bending, kneeling, squatting and crawling. Lifting-frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 10/15/2024 5:00:00 PM
Aug 29, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This 100% in-office position requires the handling of highly sensitive and confidential information, including but not limited to medical reports, criminal histories, and crime reports involving pending investigations. The incumbent is expected to effectively communicate and interact with Deputy District Attorney staff and law enforcement agencies whose mission is to seek justice for crime victims and those involved in the criminal justice process. The primary duties for this assignment are programming for case management and digital evidence systems, troubleshooting, analyzing, and resolving system/application-related requests including Help Desk, Web, Audio/Video editing, and Court support. The preferred programming languages for this assignment are Groovy, SQL, and Velocity. For more information on the District Attorney’s Office, please visit the website: District Attorney | Placer County, CA The first round of interviews is tentatively scheduled for the week of October 7 th . To be included in the first round of interviews, please submit your application materials by 5:00 pm on September 16, 2024. Applications received after September 16 th will be screened and considered on a bi-weekly basis through the final filling deadline, October 15 th at 5:00 pm. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise countywide. All District Attorney’s Office employees must undergo and pass a thorough background check. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Provides effective specialized information technology support for network systems and business applications related to Placer County; troubleshoots, analyzes and resolves system/application related requests including specialties such as Help Desk, Web, and department specific applications. Performs a variety of technical duties pertaining to computer systems and related equipment and serves as a second or third level responder for computer, network and hardware/software issues. Assists and trains users in personal computer hardware and specialized software and provides technical assistance to customers. Analyzes existing processes and provides recommendations regarding technology solutions. Coordinates with vendors, other county departments, and other agencies in identifying and implementing system upgrades and modifications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey level classification in the Information Technology Specialist classification series. Positions in this classification independently perform a broad range of both routine and complex technical assignments in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then develops the technical solution. This class is distinguished from the classification of Information Technology Analyst because the latter describes positions with analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems and the design of technical solutions to meet the identified business or system needs, including work which may emphasize business systems analysis and the design of technology solutions to resolve application problems or improve efficiency and effectiveness; network/telecommunication systems analysis and design; system analysis/administration and design, and/or database analysis/administration and design. This class is distinguished from the classification of Information Technology Technician II in that the Specialist describes positions that are responsible for performing duties that are broader and more complex in nature requiring specialized knowledge and abilities as compared to the more routine tasks performed by a technician that require a more general knowledge. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under direction from an assigned supervisor, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve complex problems. Only unusual matters are referred to a supervisor. May exercise functional or direct supervision over technical or clerical staff. Incumbents may exercise functional supervision over other technical specialist staff on a project basis. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Perform a variety of specialized duties in support of the County’s technology functions which may include, but are not limited to, applications, network, business processes and related technology areas. Assist users of a particular application where detailed knowledge of the specific application is required, troubleshooting, debugging and resolving a variety of operations/business-process related applications problems. Troubleshoot new applications and/or systems to ensure functional operation. Install, configure, customize and administer a variety of commercial, off-the-shelf (COTS) and vendor developed applications; write programs/scripts and develop reports using standard application development products and tools. Design and generate a variety of routine and ad hoc customized reports based on customer requirements. Perform routine applications, system and/or network support duties such as monitoring or adding applications/users/devices, modifying user profiles, re-setting passwords and performing file maintenance; set up basic user access permissions consistent with County policies and procedures. Complete, review, and/or approve a variety of forms, including requests for hardware and software, and user access. Serve as a technical resource in the evaluation, selection, acquisition and implementation of computer hardware and software solutions, including cost/benefit analysis. Recommend contractor selection and assist with vendor and contract management. Review and provide input on Requests for Proposals. Design website layout and content; design and develop screens and menus; review and monitor content to ensure consistency with County policies and procedures; conduct ongoing website maintenance for content updates and revisions. Execute website and software testing plans to validate functionality; resolve programming issues; refine data and format final products; test, troubleshoot and de-bug programs using appropriate technology and various test utilities, and ensure functional operation. Coordinate and complete projects that are specific to area of assignment, such as the implementation of a new system design or system upgrade. Interface with users to identify problems/gaps with current technology and/or business processes and gather system requirements. Serve as the primary interface with and coordinate and direct the work of vendors. May coordinate and direct the work of staff at the same or lower level while working on projects. Design and direct project testing and quality assurance processes. May write, revise and maintain computer programs based on business requirements and application design specifications identified and developed by someone else, in order to create new business applications and interfaces or maintain/modify existing business applications, using various computer languages and/or database platforms; troubleshoot, debug, and resolve problems with application coding. Prepare data maintenance documents and follow-up to ensure completion; prep information recovery plan. May perform application software maintenance duties; install and test software application patches and upgrades; Prepare technical reports, correspondence and other documents; provide general administrative support that may include maintaining records and monitoring contracts/budgets. Participates on committees and task forces; attend meetings, conferences and training sessions. Develop training materials and conduct training pertaining to the use of new or modified applications and/or systems for users and other information technology staff. When assigned to support a statewide, federal, or legislation-governed system, review upcoming changes to programs, regulations or system (All County Letters, Management Change Requests), identify impact on system and/or County processes, provides input on necessary revisions, and assist with implementing changes. Serve on project teams providing technical assistance as needed. Train, lead, and provide technical guidance to technician or clerical staff. Direct the work of peers and/or subordinate staff on assigned projects. May recommend the appointment of personnel; provide or coordinate staff training; provide standards and operating guidelines; and provide timely input on performance evaluations and disciplinary matters, as assigned. Assign, direct, and review the work of assigned staff; conduct employee performance evaluations for assigned direct reports. Provide after hours technology support as assigned. Provide technical and functional supervision of contractors/vendors. Perform other related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of journey-level technical experience comparable to an Information Technology Technician II with Placer County. Training: Equivalent to completion of an associate’s degree from an accredited college or university in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform specialist level duties in assigned technology area may substitute for the required education on a year for year basis; or possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for all or part of the above-required education. Required License or Certificate: May need to possess a valid driver’s license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program. Basic operational characteristics of local and wide area network systems. Automated systems/software utilized in area of assignment, including work processes, methods of data entry/retrieval, and system navigation. Standard office software such as word processing, electronic mail, and spreadsheet software. Principles and practices of troubleshooting computer system hardware and software problems. Process and workflow analysis. Tools and test equipment used in the installation, maintenance and repair of information systems. Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Basic principles and practices of technical network administration. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Principles and practices of effective team building, team leadership and conflict resolution. Principles and practices of effective supervision techniques, training, and performance management. Ability to: Operate, maintain and perform repairs on information technology equipment and software. Perform complex duties related to troubleshooting, configuring, performing repairs and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests. Test and repair electronic equipment using appropriate tools. Communicate technical information to a wide variety of users. Assist in planning and evaluating new systems and equipment. Execute system testing plans and test, troubleshoot and de-bug programs using appropriate technology to ensure system functionality. Plan, organize, prioritize and process work to ensure that deadlines are met; organize and manage multiple assignments and priorities. Prepare and present training materials related to specialized hardware and/or software. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Independently analyze work methods, procedures, and operational needs; identify and recommend appropriate solutions. Learn and utilize specialized terminology if needed by the specific assignment. Read, comprehend and retain technical information on computer products and systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both verbally and in writing. Supervise, train, assign, schedule, and evaluate the work of assigned technical and clerical staff. Establish and maintain effective working relationships with those encountered during the course of the work. Provide on-call service during off hours, evenings, weekends, and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting, depending on assignment; occasional pushing/pulling, bending, kneeling, squatting and crawling. Lifting-frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 10/15/2024 5:00:00 PM
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. This continuous recruitment will remain open until the final filing date. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next round of screening in this recruitment, please submit your application materials by October 16, 2024, at 8:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To learn about determining eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the training level classification in the Eligibility Specialist series established to qualify incumbents in the training and experience requirements to become an Eligibility Specialist I. This class is distinguished from the Entry level in the series in that Trainees may have limited or no directly related work experience and are not assigned the full scope of Entry level duties. Job duties at the Trainee level include classroom and on-the-job training where the emphasis is on learning the basic regulatory and statutory requirements of multiple client services programs. Employees work under guidance and direction to complete initial case functions as they continue to learn procedures, complex regulations, and acquire the ability to apply the regulations during the training period. Trainees are given the opportunity to perform increasing levels of eligibility determination to prepare them for the duties assigned to the entry-level Eligibility Specialist I classification. Since this is a training class, employees are expected to successfully complete all training requirements within a period not to exceed twelve (12) months, at which time they will be eligible to non-competitively promote into the Eligibility Specialist I classification. Failure to successfully complete training as prescribed will result in termination. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Interview applicants and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process applications; determine and request necessary verification and data to accurately evaluate the applicant or client’s eligibility and determine applicant’s/participant’s eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures, and other pertinent information on an individual basis, in person, by telephone, or in group settings to applicants, participants, and the general public. Educate, recommend, and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded, and/or modified services. Maintain appropriate and accurate case records, documentation, and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Assist in conducting program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; prepare lease/contract documents; learn how to issue certificates, overpayments, vouchers, and checks and make referrals to fraud investigations as necessary; assist with surveys and/or field housing quality inspections relative to compliance standards. Recommend appropriate determinations according to established criteria and assigned program’s regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Education and Experience: Equivalent to the completion of twelfth grade. AND Six (6) months of clerical experience that includes substantial public contact. OR Completion of the equivalent of fifteen (15) semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods, and computer hardware and software and its applications. English usage, spelling, grammar, and punctuation. Basic mathematical calculations. Ability to: Learn, retain, and understand program information; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist, and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with sufficient acuity to read characters on computer screen; hear and speak with sufficient acuity to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Learn to make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication, and division. Maintain strict confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Learn to plan and prioritize a caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Online Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination has been tentatively scheduled for the following dates: Week of May 6, 2024 Week of July 15, 2024 Week of September 9, 2024 Week of November 4, 2024 MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. This continuous recruitment will remain open until the final filing date. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next round of screening in this recruitment, please submit your application materials by October 16, 2024, at 8:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To learn about determining eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the training level classification in the Eligibility Specialist series established to qualify incumbents in the training and experience requirements to become an Eligibility Specialist I. This class is distinguished from the Entry level in the series in that Trainees may have limited or no directly related work experience and are not assigned the full scope of Entry level duties. Job duties at the Trainee level include classroom and on-the-job training where the emphasis is on learning the basic regulatory and statutory requirements of multiple client services programs. Employees work under guidance and direction to complete initial case functions as they continue to learn procedures, complex regulations, and acquire the ability to apply the regulations during the training period. Trainees are given the opportunity to perform increasing levels of eligibility determination to prepare them for the duties assigned to the entry-level Eligibility Specialist I classification. Since this is a training class, employees are expected to successfully complete all training requirements within a period not to exceed twelve (12) months, at which time they will be eligible to non-competitively promote into the Eligibility Specialist I classification. Failure to successfully complete training as prescribed will result in termination. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Interview applicants and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process applications; determine and request necessary verification and data to accurately evaluate the applicant or client’s eligibility and determine applicant’s/participant’s eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures, and other pertinent information on an individual basis, in person, by telephone, or in group settings to applicants, participants, and the general public. Educate, recommend, and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded, and/or modified services. Maintain appropriate and accurate case records, documentation, and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Assist in conducting program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; prepare lease/contract documents; learn how to issue certificates, overpayments, vouchers, and checks and make referrals to fraud investigations as necessary; assist with surveys and/or field housing quality inspections relative to compliance standards. Recommend appropriate determinations according to established criteria and assigned program’s regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Education and Experience: Equivalent to the completion of twelfth grade. AND Six (6) months of clerical experience that includes substantial public contact. OR Completion of the equivalent of fifteen (15) semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods, and computer hardware and software and its applications. English usage, spelling, grammar, and punctuation. Basic mathematical calculations. Ability to: Learn, retain, and understand program information; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist, and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with sufficient acuity to read characters on computer screen; hear and speak with sufficient acuity to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Learn to make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication, and division. Maintain strict confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Learn to plan and prioritize a caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Online Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination has been tentatively scheduled for the following dates: Week of May 6, 2024 Week of July 15, 2024 Week of September 9, 2024 Week of November 4, 2024 MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Continuous
SIERRA JOINT COMMUNITY COLLEGE DISTRICT
Rocklin, California, United States
Description Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff and students and values the rich diverse backgrounds that make up the campus community. The Program Director, Health Services must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. Under administrative direction of an educational administrator, to plan, implement, and administer College Health Center programs and services, provide oversight to College Health Center staff, directly provide health care to District students and staff, and perform related work, as required. Incumbent is responsible for participating in recruitment and selection of College Health Center staff at multiple campus locations and for orienting, supervising, evaluating classified and student and/or other temporary help, and performing evaluations of full-time and adjunct faculty College Health Center staff members. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks REPRESENTATIVE DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Obtain medical histories; perform physical examinations; make assessments/diagnoses; develop and implement individualized care plans in accordance with Standardized Procedures; Maintain currency of knowledge of techniques and procedures for providing patient counseling, health education, patient referral for appropriate medical care, and direct patient care; maintain confidentiality of information provided by and to patients, as appropriate and in accordance with District policies and procedures; provide medical care as stipulated in protocols developed by incumbent in collaboration with College Health Center physicians; furnish drugs or devices in accordance with Article 8, Section 2836.1 of the Nursing Practice Act, including implementing rules and regulations issued by the California Board of Registered Nursing (BRN); observe mandatory requirement to provide patients with pregnancy counseling, pregnancy testing, birth control information and/or materials, and community referrals, as necessary and/or as requested by patient(s).Maintain currency of knowledge of techniques and procedures for providing emergency and/or first aid care to patients, with appropriate referral(s), as necessary; observe provisions of District policy as contained in the District Injury and Illness Program Plan, Bloodborne Pathogens Exposure Control Program Plan, and other policies and laws, as applicable; actively participate as member of the District Crisis Intervention Team, as required.Assess needs of District students and staff about College Health Center program planning and take action to meet them; provide for service user input into current and proposed College Health Center programs and services.Observe and evaluate work performed by College Health Center staff members to assure compliance with applicable policies and procedures; directly evaluate performance of classified and student and/or other temporary help College Health Center staff members; directly evaluate quality of work performed and contract compliance of Physicians retained by the District to perform services as independent contractors; perform evaluations of full-time and adjunct faculty College Health Center staff membersMaintain confidential medical records of students and other College Health Center patients; maintain records of regulatory compliance and standards for storage of biologics, specimens, and medications with regard to proper refrigeration; record hours worked, meetings attended, etc., to maintain accountability with terms of contract; in absence of Administrative Services Technician II- College Health Center, compile and maintain routine statistical and/or other information for data tracking and records management.Develop and present budget proposals for College Health Center programs to the Dean, Nursing and Allied Health Division; monitor existing College Health Center budgets; evaluate spending requests; assess equipment and supply needs and take action to meet them.In coordination and collaboration with the District's Environmental Health and Safety Specialist, assist in determinations for compliance with applicable public health and occupational and environmental safety laws, regulations, and policies; instruct and/or assist in instruction of students and/or staff in basic to advanced first aid and cardio-pulmonary resuscitation (CPR), as requested.Interface with Placer County Public Health Department (PCPHD) to obtain immunization and birth control materials for use in the College Health Center facilities; speak on various topics for students in District Residence Hall facilities and for Instructors for instructional skill development; contact representatives of area service organizations for donations of materials and services for District students, as appropriate and feasible; contact area Physicians and Dentists for arrange for reduced fees and other donations of services for District students, as appropriate and feasible.Arrange for blood drives on District premises with area Blood Banks and direct activities of Administrative Services Technician II- College Health Center regarding use of facilities requests and other documentation and arrangements.Maintain currency in areas of content and clinical expertise and keep abreast of current trends and issues in Nursing, Medicine, and Nursing Education; adhere to all established program policies in performing all responsibilities; promote departmental cohesion and maintain positive professional relationships with peers, other faculty, staff, students, clinical agency personnel, and the general public; attend and/or participates in a variety of local professional Nursing/Medical and Nursing/Medical Education meetings, conferences, and workshops; participate in departmental, shared governance, and staff development activities, as appropriate and feasible; respond in writing to requests for information (e.g., employment process questionnaires, unit planning guides, environmental impact reports, etc.). Performs related duties as required. Minimum Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training : A master’s degree or higher in nursing or a bachelor’s degree in nursing AND a master’s degree or higher in health education or health science from an accredited college or university. In addition, must be a licensed “Family Nurse Practitioner” as determined by the California BRN. OR a medical degree from an accredited college or university. Experience : Three years of working as a nurse practitioner or a physician, caring for outpatient clients. Knowledge of : Techniques and procedures for providing patient counseling, health education, patient referral for appropriate medical care, and direct patient care. Hearing and vision testing/screening procedures, techniques, and equipment operation. Concepts, principles, and techniques of staff supervision; employee performance evaluation processes and procedures Budgeting and basic fund accounting principles and techniques. Methods to successfully support individuals with varying backgrounds, which includes persons with disabilities, various gender identities, sexual orientation, individuals from historically underrepresented communities and other groups. Ability to : Obtain medical histories; perform physical examinations; make assessments/diagnoses; develop and implement individualized care plans in accordance with Standardized Procedures; Provide patient counseling, health education, patient referral for appropriate medical care, and direct patient care; Manage college health center(s), including clinical aspects; provide hearing and vision testing/screening, operate specialized medical equipment, and interpret testing/screening results; Administer program budget(s) and apply basic fund accounting principles and techniques; Maintain composure in stressful and/or emergency situations and make independent decisions and arrive at logical conclusions regarding issues of medical care; perform minor surgical procedures; draw blood and observe precautions as outlined in the District Bloodborne Pathogens Exposure Control Program Plan and/or other applicable protocols; Observe proper protocols for storage and transfer of specimens; administer vision screening, hearing screening, and tuberculin skin tests; give immunization and/or other injections and observe proper protocols; operate autoclave and other medical equipment. Maintain positive demeanor with patients and maintain positive working relationships with students, staff, and the general public; work independently; function well under pressure from deadlines, timeframes, etc.; communicate effectively orally and in writing; follow oral and written directions. Exercise sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, staff and the surrounding community. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment : Required to frequently wear protective clothing/equipment to protect skin, arms, hands, fingers, face, eyes, and overall body, and must almost constantly work in environments subject to almost constant exposure to hazards from risk of contagion with bloodborne and/or other infectious diseases, and occasional exposure to hazards from needle sticks, electrical shocks and/or radiation from medical equipment, and caustic chemicals used in medical testing and treatments. Incumbent must follow protocols for safe handling and/or disposal of body fluids, tissue specimens, other hazardous waste, and for providing direct patient care, including bandaging bloody wounds, changing bloody bandages, assisting in minor surgical procedures, etc. Physical : Must be able to function indoors in a medical clinical environment engaged in work of primarily a sedentary to moderately active nature and to perform the following, with or without reasonable accommodation: Constantly : Maintain cardio-vascular fitness to function under stress in emergency and crisis situations. Almost Constantly : Utilize speech and hearing for normal and telephonic conversation; utilize vision (near) to read written materials, computer screens, patient charts, and observe patient symptoms. Frequently : Sit, often for long periods of time, to accomplish desk work; walk, to move about office and campus environs; stand upright and forward flexing to provide patient care and to assist physicians with minor surgical procedures; utilize manual and/or finger dexterity to write, to type/keyboard and otherwise input data into microcomputers, to operate medical and office equipment, to assist in minor surgical procedures, to perform medical testing, and to drive a vehicle while engaged in official travel; utilize vision (far) to operate a vehicle while engaged in official travel; utilize vision (near) to assist in minor surgical procedures and to observe patient symptoms; lift (from overhead, waist, and floor levels, max. 150 lbs.) carry (max. 50 lbs.), bend, stoop, squat, kneel, push, pull, reach (from low, level, and overhead) twist and turn head, neck, and torso to assist patients onto cots and into wheelchairs and to move equipment and supplies into and out of storage and into treatment rooms. Vision : See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing : Hear in the normal audio range with or without correction. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 18 paid holidays (including extended time off during the winter break) 22 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Qualifying Employer for Public Service Loan Forgiveness (in most cases) Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 24% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 2% are Filipino, 6% are Asian-American, 7% are multiracial and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: Continuous
Jul 15, 2024
Full Time
Description Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff and students and values the rich diverse backgrounds that make up the campus community. The Program Director, Health Services must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. Under administrative direction of an educational administrator, to plan, implement, and administer College Health Center programs and services, provide oversight to College Health Center staff, directly provide health care to District students and staff, and perform related work, as required. Incumbent is responsible for participating in recruitment and selection of College Health Center staff at multiple campus locations and for orienting, supervising, evaluating classified and student and/or other temporary help, and performing evaluations of full-time and adjunct faculty College Health Center staff members. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks REPRESENTATIVE DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Obtain medical histories; perform physical examinations; make assessments/diagnoses; develop and implement individualized care plans in accordance with Standardized Procedures; Maintain currency of knowledge of techniques and procedures for providing patient counseling, health education, patient referral for appropriate medical care, and direct patient care; maintain confidentiality of information provided by and to patients, as appropriate and in accordance with District policies and procedures; provide medical care as stipulated in protocols developed by incumbent in collaboration with College Health Center physicians; furnish drugs or devices in accordance with Article 8, Section 2836.1 of the Nursing Practice Act, including implementing rules and regulations issued by the California Board of Registered Nursing (BRN); observe mandatory requirement to provide patients with pregnancy counseling, pregnancy testing, birth control information and/or materials, and community referrals, as necessary and/or as requested by patient(s).Maintain currency of knowledge of techniques and procedures for providing emergency and/or first aid care to patients, with appropriate referral(s), as necessary; observe provisions of District policy as contained in the District Injury and Illness Program Plan, Bloodborne Pathogens Exposure Control Program Plan, and other policies and laws, as applicable; actively participate as member of the District Crisis Intervention Team, as required.Assess needs of District students and staff about College Health Center program planning and take action to meet them; provide for service user input into current and proposed College Health Center programs and services.Observe and evaluate work performed by College Health Center staff members to assure compliance with applicable policies and procedures; directly evaluate performance of classified and student and/or other temporary help College Health Center staff members; directly evaluate quality of work performed and contract compliance of Physicians retained by the District to perform services as independent contractors; perform evaluations of full-time and adjunct faculty College Health Center staff membersMaintain confidential medical records of students and other College Health Center patients; maintain records of regulatory compliance and standards for storage of biologics, specimens, and medications with regard to proper refrigeration; record hours worked, meetings attended, etc., to maintain accountability with terms of contract; in absence of Administrative Services Technician II- College Health Center, compile and maintain routine statistical and/or other information for data tracking and records management.Develop and present budget proposals for College Health Center programs to the Dean, Nursing and Allied Health Division; monitor existing College Health Center budgets; evaluate spending requests; assess equipment and supply needs and take action to meet them.In coordination and collaboration with the District's Environmental Health and Safety Specialist, assist in determinations for compliance with applicable public health and occupational and environmental safety laws, regulations, and policies; instruct and/or assist in instruction of students and/or staff in basic to advanced first aid and cardio-pulmonary resuscitation (CPR), as requested.Interface with Placer County Public Health Department (PCPHD) to obtain immunization and birth control materials for use in the College Health Center facilities; speak on various topics for students in District Residence Hall facilities and for Instructors for instructional skill development; contact representatives of area service organizations for donations of materials and services for District students, as appropriate and feasible; contact area Physicians and Dentists for arrange for reduced fees and other donations of services for District students, as appropriate and feasible.Arrange for blood drives on District premises with area Blood Banks and direct activities of Administrative Services Technician II- College Health Center regarding use of facilities requests and other documentation and arrangements.Maintain currency in areas of content and clinical expertise and keep abreast of current trends and issues in Nursing, Medicine, and Nursing Education; adhere to all established program policies in performing all responsibilities; promote departmental cohesion and maintain positive professional relationships with peers, other faculty, staff, students, clinical agency personnel, and the general public; attend and/or participates in a variety of local professional Nursing/Medical and Nursing/Medical Education meetings, conferences, and workshops; participate in departmental, shared governance, and staff development activities, as appropriate and feasible; respond in writing to requests for information (e.g., employment process questionnaires, unit planning guides, environmental impact reports, etc.). Performs related duties as required. Minimum Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training : A master’s degree or higher in nursing or a bachelor’s degree in nursing AND a master’s degree or higher in health education or health science from an accredited college or university. In addition, must be a licensed “Family Nurse Practitioner” as determined by the California BRN. OR a medical degree from an accredited college or university. Experience : Three years of working as a nurse practitioner or a physician, caring for outpatient clients. Knowledge of : Techniques and procedures for providing patient counseling, health education, patient referral for appropriate medical care, and direct patient care. Hearing and vision testing/screening procedures, techniques, and equipment operation. Concepts, principles, and techniques of staff supervision; employee performance evaluation processes and procedures Budgeting and basic fund accounting principles and techniques. Methods to successfully support individuals with varying backgrounds, which includes persons with disabilities, various gender identities, sexual orientation, individuals from historically underrepresented communities and other groups. Ability to : Obtain medical histories; perform physical examinations; make assessments/diagnoses; develop and implement individualized care plans in accordance with Standardized Procedures; Provide patient counseling, health education, patient referral for appropriate medical care, and direct patient care; Manage college health center(s), including clinical aspects; provide hearing and vision testing/screening, operate specialized medical equipment, and interpret testing/screening results; Administer program budget(s) and apply basic fund accounting principles and techniques; Maintain composure in stressful and/or emergency situations and make independent decisions and arrive at logical conclusions regarding issues of medical care; perform minor surgical procedures; draw blood and observe precautions as outlined in the District Bloodborne Pathogens Exposure Control Program Plan and/or other applicable protocols; Observe proper protocols for storage and transfer of specimens; administer vision screening, hearing screening, and tuberculin skin tests; give immunization and/or other injections and observe proper protocols; operate autoclave and other medical equipment. Maintain positive demeanor with patients and maintain positive working relationships with students, staff, and the general public; work independently; function well under pressure from deadlines, timeframes, etc.; communicate effectively orally and in writing; follow oral and written directions. Exercise sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, staff and the surrounding community. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment : Required to frequently wear protective clothing/equipment to protect skin, arms, hands, fingers, face, eyes, and overall body, and must almost constantly work in environments subject to almost constant exposure to hazards from risk of contagion with bloodborne and/or other infectious diseases, and occasional exposure to hazards from needle sticks, electrical shocks and/or radiation from medical equipment, and caustic chemicals used in medical testing and treatments. Incumbent must follow protocols for safe handling and/or disposal of body fluids, tissue specimens, other hazardous waste, and for providing direct patient care, including bandaging bloody wounds, changing bloody bandages, assisting in minor surgical procedures, etc. Physical : Must be able to function indoors in a medical clinical environment engaged in work of primarily a sedentary to moderately active nature and to perform the following, with or without reasonable accommodation: Constantly : Maintain cardio-vascular fitness to function under stress in emergency and crisis situations. Almost Constantly : Utilize speech and hearing for normal and telephonic conversation; utilize vision (near) to read written materials, computer screens, patient charts, and observe patient symptoms. Frequently : Sit, often for long periods of time, to accomplish desk work; walk, to move about office and campus environs; stand upright and forward flexing to provide patient care and to assist physicians with minor surgical procedures; utilize manual and/or finger dexterity to write, to type/keyboard and otherwise input data into microcomputers, to operate medical and office equipment, to assist in minor surgical procedures, to perform medical testing, and to drive a vehicle while engaged in official travel; utilize vision (far) to operate a vehicle while engaged in official travel; utilize vision (near) to assist in minor surgical procedures and to observe patient symptoms; lift (from overhead, waist, and floor levels, max. 150 lbs.) carry (max. 50 lbs.), bend, stoop, squat, kneel, push, pull, reach (from low, level, and overhead) twist and turn head, neck, and torso to assist patients onto cots and into wheelchairs and to move equipment and supplies into and out of storage and into treatment rooms. Vision : See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing : Hear in the normal audio range with or without correction. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 18 paid holidays (including extended time off during the winter break) 22 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Qualifying Employer for Public Service Loan Forgiveness (in most cases) Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 24% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 2% are Filipino, 6% are Asian-American, 7% are multiracial and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This is an excellent and rewarding career opportunity for a dynamic and ambitious individual interested in furthering their career as a Senior Client Services Counselor. The Adult System of Care Division in the Department of Health and Human Services has a current vacancy for a Senior Client Services Counselor within the Adult Protective Services (APS) program. The Adult Protective Services program receives reports of abuse and neglect of elderly and dependent adults who are residing in their homes. The primary responsibilities of APS include activities related to evaluating the level of harm or risk of harm to the person and the estate of an “elder” or “dependent adult”; assessing biopsychosocial functioning including the health condition, cognitive status, and adequacy of care and support system; orchestrating ongoing services to maximize the use of community resources; and helping to protect victims from further harm. APS Workers must be able to remain calm and compassionate during a crisis, be strong professional partners with law enforcement staff, medical staff, other community partners, have strong multi-tasking, organizational and documentation skills, and be responsive and eager to respond to calls for service. This recruitment may be used to fill permanent/full-time positions throughout the Department of Health and Human Services as vacancies arise. To be included in the first round of application screening, submit your application by 5:00 pm on August 5, 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform assigned professional case management and direct client services of a complex and specialized nature utilizing a high level of competence and independent judgment; to prepare treatment and/or other individualized plans for clients; to exercise technical and functional supervision over assigned staff/team members; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Client Services Counselor series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series including performing assignments involving individualized treatment and specialized application of casework methods and exercising technical and functional supervision over assigned staff/team members. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives general direction from a supervisory/management position. Exercises technical and functional supervision over clerical and assigned staff/team members. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Train and lead subordinate staff in assigned program areas; oversee and instruct volunteers, students, and extra help personnel. Conduct intake and screen applicants for designated services; review investigations and case studies utilized in the determination of the needs and qualifications of applicants/clients; determine appropriate services necessary and/or applicable to most effectively meet client needs. Provide counseling and case management to assigned clients on an on-going basis; monitor and document treatment plans and activity strategies, provide linkage and refer clients to other departmental and/or community services/resources, conduct home/work site visits, and monitor and assess client status on an on-going basis. Coordinate and oversee clients involved in the learning and performance of designated living/working skills; evaluate and track the level of functional behavior; teach/train clients in appropriate behaviors/skills utilizing multi-disciplinary team approach; and assist clients with re-entry into the community and/or work place. Participate in the development and on-going implementation of treatment plans, activities strategies, and other individualized programs to include behavior modification, basic financial management, social and workplace skills, job search, and other activities necessary for independent living; observe and interact with clients families, employers, and other involved participants in a defined and professional manner and record observations and interactions. Assess applicant/client status and abilities relative to assigned program acceptance, appropriate placement, and/or on-going participation; conduct needs assessments, administer tests, and apply standardized criteria in making determinations and recommendations. Identify and report potential crisis situations or, within established procedures, apply appropriate intervention; document activities, behavior, incidents and interactions; be alert to all conditions and situations involving clients; counsel clients and provide positive role model behavior. Provide limited crisis intervention or conflict resolution in emergency/stressful situations requiring immediate attention. Lead group discussions and interactions regarding assigned program area and activities and the clients' participation in these activities; provide input and act as a resource to clients in a group environment. Provide outreach and referral networks to the community, general public, local employers, as well as public and private agencies; conduct training workshops and/or presentations to clients, care providers, community groups and the general public. Participate in and contribute to an inter-agency and community networking/referral system; evaluate clients' needs relative to appropriate program referrals; maintain close communication with contract providers, employers and community service agencies to ensure treatment plan/ activities strategies and client needs are being met in a successful manner. Build and maintain positive working relationships with co-workers, other County employees community resources, clients, and the general public utilizing principles of effective customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of responsible client service case management performing duties similar to a Client Services Counselor II with Placer County. Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in social work, psychology, sociology, economics or a related field. Or: Possession of a license issued by the State of California as a Psychiatric Technician. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of social work, social intervention and counseling techniques, practices and methodologies. Current socio-economic conditions and trends. Pertinent federal, state and local statutes and regulations governing public welfare. Community and consultative resources, both public and private available to assist clients. Investigative and interviewing techniques and methodologies. Case management techniques, methodologies and appropriate documentation. Basic medical and psychiatric terminology, including diagnoses, medications and treatment. Techniques used in individual/group care and treatment of designated client population, including the multi-disciplinary approach to treatment/assistance. Modern office procedures, methods and designated computer hardware and software and its applications. Standard and accepted English usage, spelling, punctuation and grammar; basic mathematical methodologies and calculations. Ability to: On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures; explain applicable Department policies and procedures to applicants and clients. On a continuous basis, sit at a desk for long periods of time or while driving; intermittently walk, stand, bend, squat or kneel while retrieving or returning files, documents and supplies and making copies; walk, stand, bend, squat, kneel, climb or twist while conducting home/site visits or transporting client; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess physical condition and living environment of client; and lift moderate weight. Train, assign, review and evaluate the work of subordinate staff. Plan and carry out the activities of a designated and specialized program area. Develop adequate and appropriate case plans. Prioritize caseload demands relative to both urgency and importance. Effectively interview individuals who may be physically, mentally and/or emotionally impaired or distressed. Work cooperatively as part of a team providing a variety of services to designated client population. Relate positively to clients; establish trust and rapport; and display empathy. Manage multiple caseloads and deal firmly and courteously with the public. Evaluate, assess, and/or diagnose designated client/applicant needs and requests; respond quickly and effectively utilizing a variety of accepted and appropriate interventions and approaches. Work with various cultural and ethnic groups in a tactful and effective manner. Prepare thorough documentation and maintain accurate and systematic records. Formulate treatment and service plans for assigned clients. Provide case management in the more difficult or complex situations that require a high degree of skill and independent judgment. Act quickly and calmly in emergency situations. Analyze situations quickly and objectively and determine proper course of action. Work unusual and odd hours when assigned to emergency response. Use a computer, calculator, typewriter, telephone, dictation machine, facsimile machine, postage meter and photocopy machine. Communicate clearly and concisely, both in oral and written form. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
Jul 23, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This is an excellent and rewarding career opportunity for a dynamic and ambitious individual interested in furthering their career as a Senior Client Services Counselor. The Adult System of Care Division in the Department of Health and Human Services has a current vacancy for a Senior Client Services Counselor within the Adult Protective Services (APS) program. The Adult Protective Services program receives reports of abuse and neglect of elderly and dependent adults who are residing in their homes. The primary responsibilities of APS include activities related to evaluating the level of harm or risk of harm to the person and the estate of an “elder” or “dependent adult”; assessing biopsychosocial functioning including the health condition, cognitive status, and adequacy of care and support system; orchestrating ongoing services to maximize the use of community resources; and helping to protect victims from further harm. APS Workers must be able to remain calm and compassionate during a crisis, be strong professional partners with law enforcement staff, medical staff, other community partners, have strong multi-tasking, organizational and documentation skills, and be responsive and eager to respond to calls for service. This recruitment may be used to fill permanent/full-time positions throughout the Department of Health and Human Services as vacancies arise. To be included in the first round of application screening, submit your application by 5:00 pm on August 5, 2024. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform assigned professional case management and direct client services of a complex and specialized nature utilizing a high level of competence and independent judgment; to prepare treatment and/or other individualized plans for clients; to exercise technical and functional supervision over assigned staff/team members; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Client Services Counselor series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing the duties and by the nature of the public contact made. Employees perform the most difficult and responsible types of duties assigned to classes within this series including performing assignments involving individualized treatment and specialized application of casework methods and exercising technical and functional supervision over assigned staff/team members. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives general direction from a supervisory/management position. Exercises technical and functional supervision over clerical and assigned staff/team members. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Train and lead subordinate staff in assigned program areas; oversee and instruct volunteers, students, and extra help personnel. Conduct intake and screen applicants for designated services; review investigations and case studies utilized in the determination of the needs and qualifications of applicants/clients; determine appropriate services necessary and/or applicable to most effectively meet client needs. Provide counseling and case management to assigned clients on an on-going basis; monitor and document treatment plans and activity strategies, provide linkage and refer clients to other departmental and/or community services/resources, conduct home/work site visits, and monitor and assess client status on an on-going basis. Coordinate and oversee clients involved in the learning and performance of designated living/working skills; evaluate and track the level of functional behavior; teach/train clients in appropriate behaviors/skills utilizing multi-disciplinary team approach; and assist clients with re-entry into the community and/or work place. Participate in the development and on-going implementation of treatment plans, activities strategies, and other individualized programs to include behavior modification, basic financial management, social and workplace skills, job search, and other activities necessary for independent living; observe and interact with clients families, employers, and other involved participants in a defined and professional manner and record observations and interactions. Assess applicant/client status and abilities relative to assigned program acceptance, appropriate placement, and/or on-going participation; conduct needs assessments, administer tests, and apply standardized criteria in making determinations and recommendations. Identify and report potential crisis situations or, within established procedures, apply appropriate intervention; document activities, behavior, incidents and interactions; be alert to all conditions and situations involving clients; counsel clients and provide positive role model behavior. Provide limited crisis intervention or conflict resolution in emergency/stressful situations requiring immediate attention. Lead group discussions and interactions regarding assigned program area and activities and the clients' participation in these activities; provide input and act as a resource to clients in a group environment. Provide outreach and referral networks to the community, general public, local employers, as well as public and private agencies; conduct training workshops and/or presentations to clients, care providers, community groups and the general public. Participate in and contribute to an inter-agency and community networking/referral system; evaluate clients' needs relative to appropriate program referrals; maintain close communication with contract providers, employers and community service agencies to ensure treatment plan/ activities strategies and client needs are being met in a successful manner. Build and maintain positive working relationships with co-workers, other County employees community resources, clients, and the general public utilizing principles of effective customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of responsible client service case management performing duties similar to a Client Services Counselor II with Placer County. Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in social work, psychology, sociology, economics or a related field. Or: Possession of a license issued by the State of California as a Psychiatric Technician. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of social work, social intervention and counseling techniques, practices and methodologies. Current socio-economic conditions and trends. Pertinent federal, state and local statutes and regulations governing public welfare. Community and consultative resources, both public and private available to assist clients. Investigative and interviewing techniques and methodologies. Case management techniques, methodologies and appropriate documentation. Basic medical and psychiatric terminology, including diagnoses, medications and treatment. Techniques used in individual/group care and treatment of designated client population, including the multi-disciplinary approach to treatment/assistance. Modern office procedures, methods and designated computer hardware and software and its applications. Standard and accepted English usage, spelling, punctuation and grammar; basic mathematical methodologies and calculations. Ability to: On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures; explain applicable Department policies and procedures to applicants and clients. On a continuous basis, sit at a desk for long periods of time or while driving; intermittently walk, stand, bend, squat or kneel while retrieving or returning files, documents and supplies and making copies; walk, stand, bend, squat, kneel, climb or twist while conducting home/site visits or transporting client; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess physical condition and living environment of client; and lift moderate weight. Train, assign, review and evaluate the work of subordinate staff. Plan and carry out the activities of a designated and specialized program area. Develop adequate and appropriate case plans. Prioritize caseload demands relative to both urgency and importance. Effectively interview individuals who may be physically, mentally and/or emotionally impaired or distressed. Work cooperatively as part of a team providing a variety of services to designated client population. Relate positively to clients; establish trust and rapport; and display empathy. Manage multiple caseloads and deal firmly and courteously with the public. Evaluate, assess, and/or diagnose designated client/applicant needs and requests; respond quickly and effectively utilizing a variety of accepted and appropriate interventions and approaches. Work with various cultural and ethnic groups in a tactful and effective manner. Prepare thorough documentation and maintain accurate and systematic records. Formulate treatment and service plans for assigned clients. Provide case management in the more difficult or complex situations that require a high degree of skill and independent judgment. Act quickly and calmly in emergency situations. Analyze situations quickly and objectively and determine proper course of action. Work unusual and odd hours when assigned to emergency response. Use a computer, calculator, typewriter, telephone, dictation machine, facsimile machine, postage meter and photocopy machine. Communicate clearly and concisely, both in oral and written form. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
PLACER COUNTY, CA
Auburn, California, United States
Introduction This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Applications in this recruitment are screened on a bi-weekly basis. This recruitment may be used to fill both open and promotional vacancies in various County departments as they arise, subject to specific position requirements. To learn more about the work of the Adult System of Care and the Children's System of Care divisions in Health and Human Services, please select a "Day in the Life Video" below: Meet HHS: Matt (Adult System of Care) on Vimeo Meet HHS: Christine (Children’s System of Care) on Vimeo Temporary/Extra Help assignments are limited to working 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. POSITION INFORMATION Placer County Health and Human Services is currently recruiting for permanent and extra-help/temporary Social Worker/Clinicians and Child Welfare Workers. Assignments are in the following service areas within Adult System of Care and Children's System of Care divisions: Child Welfare Services Wraparound (Children Services) Adoption/Permanency Emergency After-Hours/Child Protective Services Response Perinatal Older Adult Services Mental Health/Crisis Mental Health Substance Use Disorders Homeless Services Employment Whole Person Care (physical, behavioral health, and social services) Co-Occurring Diagnosis Criminogenic/Forensic This is a journey level position and applicants are encouraged to include relevant education and a description of professional social work and/or child welfare experience when completing the application and attached supplemental questionnaire. Your application materials and assignment preference(s) may be used by the hiring authority when selecting candidates to interview. Social Worker/Clinicians perform a broad spectrum of duties ranging from providing direct services/case management support to those facing difficult situations, emotional stress, or significant changes in their lives to clinically diagnosing emotional, behavioral or mental health disorders in individuals. This position provides the opportunity to advocate for individuals, seek out valuable resources and other means of support. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To provide responsible and professional social services and/or clinical treatment of an advanced nature to a variety of clients with identified needs including clients with mental health concerns, diagnosed mentally ill clients, substance abusers and/or clients who are homeless; to provide counseling to individuals and groups; to perform crisis intervention as appropriate; to participate in the development and implementation of various treatment and outreach services; to investigate, supervise and to place minors in need of protective services; to provide outreach engagement; to develop, coordinate and monitor community-based programs; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the full journey level class within the Client Services Practitioner series. This class is distinguished from the Client Services Practitioner I by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. SUPERVISION RECEIVED AND EXERCISED Receives direction from a program supervisor or other designated management position. May exercise technical and functional supervision over clerical, technical, para-professional and/or other professional staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and administer long or short term treatment plans requiring comprehensive professional knowledge with the goal of improving or restoring individual or family functioning; may include clinical treatments and may determine appropriate method of treatment intervention including program modification. Participate in and/or conduct comprehensive individual and family psychosocial assessments for problem identification and diagnosis; determine acuity of need and recommend appropriate program placement; provide crisis counseling to include authorization for 72-hour emergency in-patient admission as necessary. Prepare and present clinical and/or case management documentation for review by multi-disciplinary team; provide on-going consultation and systematic support for the team in its implementation of treatment programs and individual treatment plans and/or case management. Investigate, intervene and provide a variety of professional services to children or other special needs clients, in circumstances in which the client's physical or emotional welfare is involved including cases of neglect, emotional/behavioral problems, physical/mental disabilities, child welfare, court services, or other conditions that may adversely affect the client. Participate in and/or conduct group, family and individual therapy to include marital and/or family counseling as appropriate to effect positive rehabilitation, solutions, and/or life improvements. Provide highly skilled professional services in counseling, adult and child protective services, family services, community organization, social research and related areas. Perform case management duties including treatment plan monitoring, advocacy, referral and linkage to other needed services and crisis interventions; establish and maintain casework records and documents in accordance with departmental and statutory regulations and procedures; and prepare relevant correspondence and reports, including court reports and/or testimony. Provide outreach, education, and professional consultation to the community, the general public, as well as public and private agencies; conduct training workshops and/or presentations to clients, care providers, community groups, referrals, and the general public. Provide operational oversight of residential facilities or community-based programs to include the administration of budgets as assigned; prepare grant proposals and reports and monitor program activities and expenditures. Conduct home visits; transport clients; and assist with client's financial, budget and daily living activities as appropriate. Develop, maintain and participate in an inter-agency and community networking/referral system; evaluate client needs relative to appropriate program referrals; maintain close communication with contract providers and community service agencies to ensure treatment plan and client needs are being met in a successful manner. Build and maintain positive working relationships with co-workers, other County employees, community resources, clients, and the general public utilizing principles of effective customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of responsible casework or clinical experience performing duties similar to a Client Services Practitioner I with Placer County. Training: A Master's degree from an accredited college or university with major course work in social work, psychology or counseling which meets the eligibility requirements for licensure as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Clinical Counselor (LPCC) by the State Board of Behavioral Science Examiners. Required License or Certificate: May require possession of a State of California license as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC). KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of social work as related to providing mental health, substance abuse services and treatment, child and adult protective services and the multi-disciplinary approach to treatment. Principles and practices used in the development of community-based programs providing treatment and social services. Accepted criteria for clinical diagnosis of emotional and mental disturbances as well as normal and abnormal emotional and mental development to include growth, development and living relationships. Develop and implement community-based programs in treatment and social service; coordinate and monitor program activities to ensure compliance with program outcomes. Principles and practices of casework, including objectives, clinical diagnosis and appropriate documentation. Psychosocial, family, individual and group therapy and counseling treatments and prevention strategies. Physical, social, mental and substance use disorders impact on individual personality and behaviors. Role of social service agencies, both public and private. Legal and regulatory issues related to the operation and delivery of a variety of client services to individuals and groups of all ages and special needs. Crisis intervention and conflict resolution practices, including management of assaultive behavior, and principles of social work related to child protective services and adult services, risk and safety assessments. Standard and accepted investigative and interviewing techniques and methods. Principles used in preparing grant proposals. Modern office procedures, practices and methods as well as designated computer hardware and software and its applications. Standard and accepted English usage, spelling, punctuation, and grammar in both oral and written forms. Policies and practices of County's Health and Human Services Department as it relates to assigned program area and client services. Community and consultative resources available, both public and private. Pertinent federal, state and local statutes and regulations governing public health and welfare services. Ability to: Understand and carry out a variety of complex oral and written instructions in an independent manner. On a continuous basis, know and understand all aspects of the job and observe safety rules and practices; intermittently review work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures; explain applicable department policies and procedures to applicants and clients. On a continuous basis, sit for long periods of time or while driving; intermittently walk, stand, bend, squat, kneel while retrieving or returning files, documents and supplies and making copies; walk, stand, bend, squat, kneel, climb or twist while conducting home/site visits or transporting client; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess physical condition and living environment of client; and lift moderate weight. Identify and conceptualize multiple cause situations and possible consequences; evaluate potential treatment/solutions; determine and initiate most effective course of action. Relate effectively and positively with assigned clients to establish trust and rapport; display empathy. Coordinate and prioritize work and timelines effectively for self and others. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain relevant information through interviews, observations, and the application of standard research methodologies. Perform mathematical calculations accurately to include routine statistical analysis. Use a personal computer and office equipment necessary for successful job performance. Work weekend and evening shifts as needs of program and/or clients require. Establish and maintain effective working relationships with those contacted in the performance of required duties. Develop appropriate treatment plans for a variety of client needs and situations. Perform a variety of professional duties in an independent manner to include all levels of problem-solving and decision-making models. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions about this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Introduction This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Applications in this recruitment are screened on a bi-weekly basis. This recruitment may be used to fill both open and promotional vacancies in various County departments as they arise, subject to specific position requirements. To learn more about the work of the Adult System of Care and the Children's System of Care divisions in Health and Human Services, please select a "Day in the Life Video" below: Meet HHS: Matt (Adult System of Care) on Vimeo Meet HHS: Christine (Children’s System of Care) on Vimeo Temporary/Extra Help assignments are limited to working 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. POSITION INFORMATION Placer County Health and Human Services is currently recruiting for permanent and extra-help/temporary Social Worker/Clinicians and Child Welfare Workers. Assignments are in the following service areas within Adult System of Care and Children's System of Care divisions: Child Welfare Services Wraparound (Children Services) Adoption/Permanency Emergency After-Hours/Child Protective Services Response Perinatal Older Adult Services Mental Health/Crisis Mental Health Substance Use Disorders Homeless Services Employment Whole Person Care (physical, behavioral health, and social services) Co-Occurring Diagnosis Criminogenic/Forensic This is a journey level position and applicants are encouraged to include relevant education and a description of professional social work and/or child welfare experience when completing the application and attached supplemental questionnaire. Your application materials and assignment preference(s) may be used by the hiring authority when selecting candidates to interview. Social Worker/Clinicians perform a broad spectrum of duties ranging from providing direct services/case management support to those facing difficult situations, emotional stress, or significant changes in their lives to clinically diagnosing emotional, behavioral or mental health disorders in individuals. This position provides the opportunity to advocate for individuals, seek out valuable resources and other means of support. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To provide responsible and professional social services and/or clinical treatment of an advanced nature to a variety of clients with identified needs including clients with mental health concerns, diagnosed mentally ill clients, substance abusers and/or clients who are homeless; to provide counseling to individuals and groups; to perform crisis intervention as appropriate; to participate in the development and implementation of various treatment and outreach services; to investigate, supervise and to place minors in need of protective services; to provide outreach engagement; to develop, coordinate and monitor community-based programs; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the full journey level class within the Client Services Practitioner series. This class is distinguished from the Client Services Practitioner I by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. SUPERVISION RECEIVED AND EXERCISED Receives direction from a program supervisor or other designated management position. May exercise technical and functional supervision over clerical, technical, para-professional and/or other professional staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and administer long or short term treatment plans requiring comprehensive professional knowledge with the goal of improving or restoring individual or family functioning; may include clinical treatments and may determine appropriate method of treatment intervention including program modification. Participate in and/or conduct comprehensive individual and family psychosocial assessments for problem identification and diagnosis; determine acuity of need and recommend appropriate program placement; provide crisis counseling to include authorization for 72-hour emergency in-patient admission as necessary. Prepare and present clinical and/or case management documentation for review by multi-disciplinary team; provide on-going consultation and systematic support for the team in its implementation of treatment programs and individual treatment plans and/or case management. Investigate, intervene and provide a variety of professional services to children or other special needs clients, in circumstances in which the client's physical or emotional welfare is involved including cases of neglect, emotional/behavioral problems, physical/mental disabilities, child welfare, court services, or other conditions that may adversely affect the client. Participate in and/or conduct group, family and individual therapy to include marital and/or family counseling as appropriate to effect positive rehabilitation, solutions, and/or life improvements. Provide highly skilled professional services in counseling, adult and child protective services, family services, community organization, social research and related areas. Perform case management duties including treatment plan monitoring, advocacy, referral and linkage to other needed services and crisis interventions; establish and maintain casework records and documents in accordance with departmental and statutory regulations and procedures; and prepare relevant correspondence and reports, including court reports and/or testimony. Provide outreach, education, and professional consultation to the community, the general public, as well as public and private agencies; conduct training workshops and/or presentations to clients, care providers, community groups, referrals, and the general public. Provide operational oversight of residential facilities or community-based programs to include the administration of budgets as assigned; prepare grant proposals and reports and monitor program activities and expenditures. Conduct home visits; transport clients; and assist with client's financial, budget and daily living activities as appropriate. Develop, maintain and participate in an inter-agency and community networking/referral system; evaluate client needs relative to appropriate program referrals; maintain close communication with contract providers and community service agencies to ensure treatment plan and client needs are being met in a successful manner. Build and maintain positive working relationships with co-workers, other County employees, community resources, clients, and the general public utilizing principles of effective customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of responsible casework or clinical experience performing duties similar to a Client Services Practitioner I with Placer County. Training: A Master's degree from an accredited college or university with major course work in social work, psychology or counseling which meets the eligibility requirements for licensure as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Clinical Counselor (LPCC) by the State Board of Behavioral Science Examiners. Required License or Certificate: May require possession of a State of California license as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC). KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of social work as related to providing mental health, substance abuse services and treatment, child and adult protective services and the multi-disciplinary approach to treatment. Principles and practices used in the development of community-based programs providing treatment and social services. Accepted criteria for clinical diagnosis of emotional and mental disturbances as well as normal and abnormal emotional and mental development to include growth, development and living relationships. Develop and implement community-based programs in treatment and social service; coordinate and monitor program activities to ensure compliance with program outcomes. Principles and practices of casework, including objectives, clinical diagnosis and appropriate documentation. Psychosocial, family, individual and group therapy and counseling treatments and prevention strategies. Physical, social, mental and substance use disorders impact on individual personality and behaviors. Role of social service agencies, both public and private. Legal and regulatory issues related to the operation and delivery of a variety of client services to individuals and groups of all ages and special needs. Crisis intervention and conflict resolution practices, including management of assaultive behavior, and principles of social work related to child protective services and adult services, risk and safety assessments. Standard and accepted investigative and interviewing techniques and methods. Principles used in preparing grant proposals. Modern office procedures, practices and methods as well as designated computer hardware and software and its applications. Standard and accepted English usage, spelling, punctuation, and grammar in both oral and written forms. Policies and practices of County's Health and Human Services Department as it relates to assigned program area and client services. Community and consultative resources available, both public and private. Pertinent federal, state and local statutes and regulations governing public health and welfare services. Ability to: Understand and carry out a variety of complex oral and written instructions in an independent manner. On a continuous basis, know and understand all aspects of the job and observe safety rules and practices; intermittently review work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures; explain applicable department policies and procedures to applicants and clients. On a continuous basis, sit for long periods of time or while driving; intermittently walk, stand, bend, squat, kneel while retrieving or returning files, documents and supplies and making copies; walk, stand, bend, squat, kneel, climb or twist while conducting home/site visits or transporting client; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess physical condition and living environment of client; and lift moderate weight. Identify and conceptualize multiple cause situations and possible consequences; evaluate potential treatment/solutions; determine and initiate most effective course of action. Relate effectively and positively with assigned clients to establish trust and rapport; display empathy. Coordinate and prioritize work and timelines effectively for self and others. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain relevant information through interviews, observations, and the application of standard research methodologies. Perform mathematical calculations accurately to include routine statistical analysis. Use a personal computer and office equipment necessary for successful job performance. Work weekend and evening shifts as needs of program and/or clients require. Establish and maintain effective working relationships with those contacted in the performance of required duties. Develop appropriate treatment plans for a variety of client needs and situations. Perform a variety of professional duties in an independent manner to include all levels of problem-solving and decision-making models. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions about this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer County is a great place to live, work, play and learn! For more information about Placer County, please visit www.placer.ca.gov. POSITION INFORMATION The Adult System of Care is seeking a Mental Health Services Coordinator (Staff Services Manager) to work in Health and Human Services' behavioral health programs. This position will be our Mental Health Services Act coordinator and will help us move toward the Behavioral Health Services Act requirements that were recently passed under the State of California's Proposition 1. This position is located in the new HHS center in Auburn and supports programs and services in both the adult and children's systems of care. The position reports to our Quality Manager and participates in management team meetings for both adult and children services. This position also serves as the designated Ethnic Services Manager while supervising a Senior Analyst and a consolidated analyst team that works on a variety of data, evaluations, grant monitoring and compliance requirements across the behavioral health systems. Together with the Quality Manager, the Mental Health Services Coordinator ensures quality and compliance across all behavioral health funding streams. The successful candidate is a data oriented analytical person with a desire to serve the community by helping HHS grow and improve services available to persons with severe mental illness, those suffering from substance abuse disorders, in addition to the unhoused. Duties include gathering public input and as such attendance at community meetings and events will be required which may include some evening and weekends. Other duties include contract management, ensuring community transparency, developing and analyzing data, supporting training, developing workforce (including peers) and promoting culturally driven decisions. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, manage, and serve as an advisor in support of assigned department in areas such as organizational development, staffing, business process, policy, procedural, legislative analysis, and related areas; research and analyze practices and procedures and develop recommendations for organizational, programmatic, policy, and procedural, improvements; to coordinate assigned areas of responsibility with other County departments and divisions and with external stakeholders; and to provide highly responsible and complex professional assistance to department management in areas of expertise. DISTINGUISHING CHARACTERISTICS This is a management classification responsible for planning, organizing, reviewing, and evaluating assigned analysis, studies, and programs. Responsibilities include developing and implementing policies and procedures, reporting, and program evaluation. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Staff Services Analyst - Senior by having management responsibility, including short- and long-term planning and development and administration of departmental policies, procedures, and services. This class is further distinguished from the Administrative & Fiscal Officer series in that the latter has responsibility for implementing and maintaining the budget process, fiscal recordkeeping and reporting operations with day-to-day oversight, and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division. SUPERVISION RECEIVED AND EXERCISED Receive general direction from management staff of assigned work unit/department. Exercise general direction and supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Assume full management responsibility for assigned administrative, operational, and programmatic activities and analyses in areas of responsibility, including organizational development, staffing, business process, policy, procedural, program management, and legislative analysis. Develop, recommend, and implement program goals and objectives within assigned department. Provide leadership and supervision to professional, technical, and administrative support staff, either directly and through subordinate staff; coordinate staff training; participate in selection of staff; conduct performance evaluations; recommend and implement discipline procedures as appropriate; organize, assign, review, and evaluate work products, methods, and procedures. Contribute to the overall quality of the assigned areas of responsibility by developing, reviewing, and implementing policies and procedures to meet legal requirements and departmental needs; continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor the distribution of work, support systems, and internal reporting relationships; identify opportunities for improvement; direct the implementation of change; prepare various staff reports on operations and activities. Plan, coordinate, implement, promote, and oversee department-wide and/or Countywide programs, projects, and initiatives; oversee and participate in the development and implementation of program/project goals, objectives, policies, procedures, and priorities; oversee and participate in the development and implementation of strategies and work plans for the achievement of these goals. Develop departmental standards for projects, programs, and studies, including methodology, deliverable templates, and performance measurements. Manage the development and administration of assigned program budget; direct the forecast of additional funds needed for staffing and resources; direct the monitoring of and approve expenditures; direct and implement adjustments, as necessary. Provide consultation to meet staff needs, including recommending, designing, and coordinating changes to both business practices and specific technology solutions. Lead and participate in internal and interagency technical work groups to gather information for policy and decision making and to serve as an advisor in advancing and representing the priorities and interests of the department. Interpret departmental business needs and identify and analyze critical issues; recommend solutions and resolve complex problems; develop new processes and procedures to meet requirements and anticipated changes; advise staff and management on changes. Plan, organize, manage, and participate in conducting productivity and efficiency studies, performance audits, management reviews, and administrative analyses of organization systems and procedures; develop cost analyses and perform program evaluations; prepare complex analytical and statistical reports. Serve as a liaison between the department and federal and state legislators, other government entities, interest groups, and other stakeholders to advance and represent the priorities and interests of department and County. Research and evaluate the effect of current and pending legislation affecting the department and County; prepare critiques and research papers; advise management and recommend and implement policy and procedural changes. Develop consultant requests for proposals for professional services and administer the advertising and bid processes; evaluate proposals and recommend project award; negotiate contracts and agreements and administer same after award. Make presentations to the public, community groups, various committees, and elected boards. Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible work experience managing programs and/or conducting detailed analysis requiring the preparation and submission of findings with recommendations. Training: Equivalent to a bachelor's degree from an accredited college or university with major coursework in public or business administration, political science, or a related field. Required License or Certificate: May need to possess a valid driver's license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Standard accepted principles and practices of motivation, team building, and conflict resolution. Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures. Principles and practices of local government and county administration, organization, programs, and functions. Advanced principles, practices, concepts, theories, research methods, and sources of information related to assigned area of responsibility. Principles and techniques of administrative analysis, including workload measurement, workflow and layout, work simplification, and systems and procedure analysis. Applicable federal, state, and local laws, regulations, ordinances, and organizational policies and procedures related to areas of responsibility. Practices of researching issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective reports. Statistical methods and analysis and the use and interpretation of statistics in reports Modern office practices, methods, computer equipment, and applications related to the work. Techniques for effectively representing the County in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public. Ability to: On a continuous basis, know and understand all aspects of the job; analyze programs, operations, reports, business process systems and procedures and special projects; identify and interpret analytical, statistical information and federal, state and local policies, and regulations; observe and solve problems of operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight. Provide leadership and technical guidance as an advisor in assigned area of responsibility including performing varied duties that may include uncertainty in approach, methodology, or interpretation and evaluation processes, as well as continuing changes in program, technological developments, or conflicting requirements. Originate new techniques and establish standards by identifying and defining unknown conditions, resolving critical problems, and developing new theories. Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for assigned program areas. Provide administrative and professional leadership and direction for assigned programs and projects. Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical reports. Prepare and administer program budgets; allocate limited resources in a cost effective manner. Apply, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations. Plan, organize, direct, and coordinate the work of assigned staff; delegate authority and responsibility. Select, train, motivate, and evaluate the work of staff and train staff in work procedures. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Work with various cultural and ethnic groups in a tactful and effective manner. Prepare comprehensive, clear, concise, and highly complex reports. Communicate clearly and concisely, both orally and in writing. Effectively represent the department and County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Establish and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
Jul 16, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer County is a great place to live, work, play and learn! For more information about Placer County, please visit www.placer.ca.gov. POSITION INFORMATION The Adult System of Care is seeking a Mental Health Services Coordinator (Staff Services Manager) to work in Health and Human Services' behavioral health programs. This position will be our Mental Health Services Act coordinator and will help us move toward the Behavioral Health Services Act requirements that were recently passed under the State of California's Proposition 1. This position is located in the new HHS center in Auburn and supports programs and services in both the adult and children's systems of care. The position reports to our Quality Manager and participates in management team meetings for both adult and children services. This position also serves as the designated Ethnic Services Manager while supervising a Senior Analyst and a consolidated analyst team that works on a variety of data, evaluations, grant monitoring and compliance requirements across the behavioral health systems. Together with the Quality Manager, the Mental Health Services Coordinator ensures quality and compliance across all behavioral health funding streams. The successful candidate is a data oriented analytical person with a desire to serve the community by helping HHS grow and improve services available to persons with severe mental illness, those suffering from substance abuse disorders, in addition to the unhoused. Duties include gathering public input and as such attendance at community meetings and events will be required which may include some evening and weekends. Other duties include contract management, ensuring community transparency, developing and analyzing data, supporting training, developing workforce (including peers) and promoting culturally driven decisions. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, manage, and serve as an advisor in support of assigned department in areas such as organizational development, staffing, business process, policy, procedural, legislative analysis, and related areas; research and analyze practices and procedures and develop recommendations for organizational, programmatic, policy, and procedural, improvements; to coordinate assigned areas of responsibility with other County departments and divisions and with external stakeholders; and to provide highly responsible and complex professional assistance to department management in areas of expertise. DISTINGUISHING CHARACTERISTICS This is a management classification responsible for planning, organizing, reviewing, and evaluating assigned analysis, studies, and programs. Responsibilities include developing and implementing policies and procedures, reporting, and program evaluation. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Staff Services Analyst - Senior by having management responsibility, including short- and long-term planning and development and administration of departmental policies, procedures, and services. This class is further distinguished from the Administrative & Fiscal Officer series in that the latter has responsibility for implementing and maintaining the budget process, fiscal recordkeeping and reporting operations with day-to-day oversight, and participation in fiscal/accounting operations and budget preparation/monitoring activities for assigned department/division. SUPERVISION RECEIVED AND EXERCISED Receive general direction from management staff of assigned work unit/department. Exercise general direction and supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Assume full management responsibility for assigned administrative, operational, and programmatic activities and analyses in areas of responsibility, including organizational development, staffing, business process, policy, procedural, program management, and legislative analysis. Develop, recommend, and implement program goals and objectives within assigned department. Provide leadership and supervision to professional, technical, and administrative support staff, either directly and through subordinate staff; coordinate staff training; participate in selection of staff; conduct performance evaluations; recommend and implement discipline procedures as appropriate; organize, assign, review, and evaluate work products, methods, and procedures. Contribute to the overall quality of the assigned areas of responsibility by developing, reviewing, and implementing policies and procedures to meet legal requirements and departmental needs; continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor the distribution of work, support systems, and internal reporting relationships; identify opportunities for improvement; direct the implementation of change; prepare various staff reports on operations and activities. Plan, coordinate, implement, promote, and oversee department-wide and/or Countywide programs, projects, and initiatives; oversee and participate in the development and implementation of program/project goals, objectives, policies, procedures, and priorities; oversee and participate in the development and implementation of strategies and work plans for the achievement of these goals. Develop departmental standards for projects, programs, and studies, including methodology, deliverable templates, and performance measurements. Manage the development and administration of assigned program budget; direct the forecast of additional funds needed for staffing and resources; direct the monitoring of and approve expenditures; direct and implement adjustments, as necessary. Provide consultation to meet staff needs, including recommending, designing, and coordinating changes to both business practices and specific technology solutions. Lead and participate in internal and interagency technical work groups to gather information for policy and decision making and to serve as an advisor in advancing and representing the priorities and interests of the department. Interpret departmental business needs and identify and analyze critical issues; recommend solutions and resolve complex problems; develop new processes and procedures to meet requirements and anticipated changes; advise staff and management on changes. Plan, organize, manage, and participate in conducting productivity and efficiency studies, performance audits, management reviews, and administrative analyses of organization systems and procedures; develop cost analyses and perform program evaluations; prepare complex analytical and statistical reports. Serve as a liaison between the department and federal and state legislators, other government entities, interest groups, and other stakeholders to advance and represent the priorities and interests of department and County. Research and evaluate the effect of current and pending legislation affecting the department and County; prepare critiques and research papers; advise management and recommend and implement policy and procedural changes. Develop consultant requests for proposals for professional services and administer the advertising and bid processes; evaluate proposals and recommend project award; negotiate contracts and agreements and administer same after award. Make presentations to the public, community groups, various committees, and elected boards. Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible work experience managing programs and/or conducting detailed analysis requiring the preparation and submission of findings with recommendations. Training: Equivalent to a bachelor's degree from an accredited college or university with major coursework in public or business administration, political science, or a related field. Required License or Certificate: May need to possess a valid driver's license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Standard accepted principles and practices of motivation, team building, and conflict resolution. Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures. Principles and practices of local government and county administration, organization, programs, and functions. Advanced principles, practices, concepts, theories, research methods, and sources of information related to assigned area of responsibility. Principles and techniques of administrative analysis, including workload measurement, workflow and layout, work simplification, and systems and procedure analysis. Applicable federal, state, and local laws, regulations, ordinances, and organizational policies and procedures related to areas of responsibility. Practices of researching issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective reports. Statistical methods and analysis and the use and interpretation of statistics in reports Modern office practices, methods, computer equipment, and applications related to the work. Techniques for effectively representing the County in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public. Ability to: On a continuous basis, know and understand all aspects of the job; analyze programs, operations, reports, business process systems and procedures and special projects; identify and interpret analytical, statistical information and federal, state and local policies, and regulations; observe and solve problems of operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight. Provide leadership and technical guidance as an advisor in assigned area of responsibility including performing varied duties that may include uncertainty in approach, methodology, or interpretation and evaluation processes, as well as continuing changes in program, technological developments, or conflicting requirements. Originate new techniques and establish standards by identifying and defining unknown conditions, resolving critical problems, and developing new theories. Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for assigned program areas. Provide administrative and professional leadership and direction for assigned programs and projects. Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical reports. Prepare and administer program budgets; allocate limited resources in a cost effective manner. Apply, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations. Plan, organize, direct, and coordinate the work of assigned staff; delegate authority and responsibility. Select, train, motivate, and evaluate the work of staff and train staff in work procedures. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Work with various cultural and ethnic groups in a tactful and effective manner. Prepare comprehensive, clear, concise, and highly complex reports. Communicate clearly and concisely, both orally and in writing. Effectively represent the department and County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Establish and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
PLACER COUNTY, CA
Auburn, California, United States
Introduction This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Applications in this recruitment are screened on a bi-weekly basis. This recruitment may be used to fill both open and promotional vacancies in various County departments as they arise, subject to specific position requirements. To learn more about the work of the Adult System of Care and the Children's System of Care divisions in Health and Human Services, please select a "Day in the Life Video" below: Meet HHS: Matt (Adult System of Care) on Vimeo Meet HHS: Christine (Children’s System of Care) on Vimeo Temporary/Extra Help assignments are limited to working 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. POSITION INFORMATION In order to qualify for this recruitment, the required degree must be obtained by date of appointment. If you are in your final semester, please apply. Placer County Health and Human Services is currently recruiting for permanent and extra-help/temporary Social Worker/Clinicians and Child Welfare Workers. Assignments are in the following service areas within Adult System of Care and Children's System of Care divisions: Child Welfare Services Emergency After-Hours/Child Protective Services Response Perinatal Wraparound (Children Services) Adoption/Permanency Older Adult Services Whole Person Care (physical, behavioral health and social services) Mental Health/Crisis Mental Health Co-Occurring Diagnosis Substance Use Disorders Homeless Services Employment This is an entry level position and applicants are encouraged to include relevant education and a description of professional social work and/or child welfare experience when completing the application and attached supplemental questionnaire. Your application materials and assignment preference(s) may be used by the hiring authority when selecting candidates to interview. Social Worker/Clinicians perform a broad spectrum of duties ranging from providing direct services/case management support to those facing difficult situations, emotional stress, or significant changes in their lives to clinically diagnosing emotional, behavioral or mental health disorders in individuals. This position provides the opportunity to advocate for individuals and seek out valuable resources and other means of support for them. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To provide responsible and professional social services and/or clinical treatment of an advanced nature to a variety of clients with identified needs including clients with mental health concerns, diagnosed mentally ill clients, substance abusers and/or clients who are homeless; to provide counseling to individuals and groups; to perform crisis intervention as appropriate; to participate in the development and implementation of various treatment and outreach services; to investigate, supervise and to place minors in need of protective services; to provide outreach engagement; to develop, coordinate and monitor community-based programs; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the entry level class in the Client Services Practitioner series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level class. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under general supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a program supervisor or other designated management position. May receive technical and functional supervision from a Senior Client Services Practitioner. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and administer long or short term treatment plans requiring comprehensive professional knowledge with the goal of improving or restoring individual or family functioning; may include clinical treatments and may determine appropriate method of treatment intervention including program modification. Participate in and/or conduct comprehensive individual and family psychosocial assessments for problem identification and diagnosis; determine acuity of need and recommend appropriate program placement; provide crisis counseling to include authorization for 72-hour emergency in-patient admission as necessary. Prepare and present clinical and/or case management documentation for review by multi-disciplinary team; provide on-going consultation and systematic support for the team in its implementation of treatment programs and individual treatment plans and/or case management. Investigate, intervene and provide a variety of professional services to children or other special needs clients, in circumstances in which the client's physical or emotional welfare is involved including cases of neglect, emotional/behavioral problems, physical/mental disabilities, child welfare, court services, or other conditions that may adversely affect the client. Participate in and/or conduct group, family and individual therapy to include marital and/or family counseling as appropriate to effect positive rehabilitation, solutions, and/or life improvements. Provide highly skilled professional services in counseling, adult and child protective services, family services, community organization, social research and related areas. Perform case management duties including treatment plan monitoring, advocacy, referral and linkage to other needed services and crisis interventions; establish and maintain casework records and documents in accordance with departmental and statutory regulations and procedures; and prepare relevant correspondence and reports, including court reports and/or testimony. Provide outreach, education, and professional consultation to the community, the general public, as well as public and private agencies; conduct training workshops and/or presentations to clients, care providers, community groups, referrals, and the general public. Provide operational oversight of residential facilities or community-based programs to include the administration of budgets as assigned; prepare grant proposals and reports and monitor program activities and expenditures. Conduct home visits; transport clients; and assist with client's financial, budget and daily living activities as appropriate. Develop, maintain and participate in an inter-agency and community networking/referral system; evaluate client needs relative to appropriate program referrals; maintain close communication with contract providers and community service agencies to ensure treatment plan and client needs are being met in a successful manner. Build and maintain positive working relationships with co-workers, other County employees, community resources, clients, and the general public utilizing principles of effective customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of providing mental health services, social service casework or counseling is desirable. Training: A Master's degree from an accredited college or university with major course work in social work, psychology or counseling, which meets the eligibility requirements for licensure as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Clinical Counselor (LPCC) by the State Board of Behavioral Science Examiners must be obtained by date of appointment. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of social work as related to providing mental health, substance abuse services and treatment, child and adult protective services and the multi-disciplinary approach to treatment. Principles and practices used in the development of community-based programs providing treatment and social services. Accepted criteria for clinical diagnosis of emotional and mental disturbances as well as normal and abnormal emotional and mental development to include growth, development and living relationships. Develop and implement community-based programs in treatment and social service; coordinate and monitor program activities to ensure compliance with program outcomes. Principles and practices of casework, including objectives, clinical diagnosis and appropriate documentation. Psychosocial, family, individual and group therapy and counseling treatments and prevention strategies. Physical, social, mental and substance use disorders impact on individual personality and behaviors. Role of social service agencies, both public and private. Legal and regulatory issues related to the operation and delivery of a variety of client services to individuals and groups of all ages and special needs. Crisis intervention and conflict resolution practices, including management of assaultive behavior, and principles of social work related to child protective services and adult services, risk and safety assessments. Standard and accepted investigative and interviewing techniques and methods. Principles used in preparing grant proposals. Modern office procedures, practices and methods as well as designated computer hardware and software and its applications. Standard and accepted English usage, spelling, punctuation, and grammar in both oral and written forms. Ability to: Understand and carry out a variety of complex oral and written instructions in an independent manner. On a continuous basis, know and understand all aspects of the job and observe safety rules and practices; intermittently review work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures; explain applicable department policies and procedures to applicants and clients. On a continuous basis, sit for long periods of time or while driving; intermittently walk, stand, bend, squat, kneel while retrieving or returning files, documents and supplies and making copies; walk, stand, bend, squat, kneel, climb or twist while conducting home/site visits or transporting client; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess physical condition and living environment of client; and lift moderate weight. Identify and conceptualize multiple cause situations and possible consequences; evaluate potential treatment/solutions; determine and initiate most effective course of action. Relate effectively and positively with assigned clients to establish trust and rapport; display empathy. Coordinate and prioritize work and timelines effectively for self and others. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain relevant information through interviews, observations, and the application of standard research methodologies. Perform mathematical calculations accurately to include routine statistical analysis. Use a personal computer and office equipment necessary for successful job performance. Work weekend and evening shifts as needs of program and/or clients require. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov of (530) 889-4083. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Introduction This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Applications in this recruitment are screened on a bi-weekly basis. This recruitment may be used to fill both open and promotional vacancies in various County departments as they arise, subject to specific position requirements. To learn more about the work of the Adult System of Care and the Children's System of Care divisions in Health and Human Services, please select a "Day in the Life Video" below: Meet HHS: Matt (Adult System of Care) on Vimeo Meet HHS: Christine (Children’s System of Care) on Vimeo Temporary/Extra Help assignments are limited to working 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. POSITION INFORMATION In order to qualify for this recruitment, the required degree must be obtained by date of appointment. If you are in your final semester, please apply. Placer County Health and Human Services is currently recruiting for permanent and extra-help/temporary Social Worker/Clinicians and Child Welfare Workers. Assignments are in the following service areas within Adult System of Care and Children's System of Care divisions: Child Welfare Services Emergency After-Hours/Child Protective Services Response Perinatal Wraparound (Children Services) Adoption/Permanency Older Adult Services Whole Person Care (physical, behavioral health and social services) Mental Health/Crisis Mental Health Co-Occurring Diagnosis Substance Use Disorders Homeless Services Employment This is an entry level position and applicants are encouraged to include relevant education and a description of professional social work and/or child welfare experience when completing the application and attached supplemental questionnaire. Your application materials and assignment preference(s) may be used by the hiring authority when selecting candidates to interview. Social Worker/Clinicians perform a broad spectrum of duties ranging from providing direct services/case management support to those facing difficult situations, emotional stress, or significant changes in their lives to clinically diagnosing emotional, behavioral or mental health disorders in individuals. This position provides the opportunity to advocate for individuals and seek out valuable resources and other means of support for them. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To provide responsible and professional social services and/or clinical treatment of an advanced nature to a variety of clients with identified needs including clients with mental health concerns, diagnosed mentally ill clients, substance abusers and/or clients who are homeless; to provide counseling to individuals and groups; to perform crisis intervention as appropriate; to participate in the development and implementation of various treatment and outreach services; to investigate, supervise and to place minors in need of protective services; to provide outreach engagement; to develop, coordinate and monitor community-based programs; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the entry level class in the Client Services Practitioner series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level class. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under general supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a program supervisor or other designated management position. May receive technical and functional supervision from a Senior Client Services Practitioner. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and administer long or short term treatment plans requiring comprehensive professional knowledge with the goal of improving or restoring individual or family functioning; may include clinical treatments and may determine appropriate method of treatment intervention including program modification. Participate in and/or conduct comprehensive individual and family psychosocial assessments for problem identification and diagnosis; determine acuity of need and recommend appropriate program placement; provide crisis counseling to include authorization for 72-hour emergency in-patient admission as necessary. Prepare and present clinical and/or case management documentation for review by multi-disciplinary team; provide on-going consultation and systematic support for the team in its implementation of treatment programs and individual treatment plans and/or case management. Investigate, intervene and provide a variety of professional services to children or other special needs clients, in circumstances in which the client's physical or emotional welfare is involved including cases of neglect, emotional/behavioral problems, physical/mental disabilities, child welfare, court services, or other conditions that may adversely affect the client. Participate in and/or conduct group, family and individual therapy to include marital and/or family counseling as appropriate to effect positive rehabilitation, solutions, and/or life improvements. Provide highly skilled professional services in counseling, adult and child protective services, family services, community organization, social research and related areas. Perform case management duties including treatment plan monitoring, advocacy, referral and linkage to other needed services and crisis interventions; establish and maintain casework records and documents in accordance with departmental and statutory regulations and procedures; and prepare relevant correspondence and reports, including court reports and/or testimony. Provide outreach, education, and professional consultation to the community, the general public, as well as public and private agencies; conduct training workshops and/or presentations to clients, care providers, community groups, referrals, and the general public. Provide operational oversight of residential facilities or community-based programs to include the administration of budgets as assigned; prepare grant proposals and reports and monitor program activities and expenditures. Conduct home visits; transport clients; and assist with client's financial, budget and daily living activities as appropriate. Develop, maintain and participate in an inter-agency and community networking/referral system; evaluate client needs relative to appropriate program referrals; maintain close communication with contract providers and community service agencies to ensure treatment plan and client needs are being met in a successful manner. Build and maintain positive working relationships with co-workers, other County employees, community resources, clients, and the general public utilizing principles of effective customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of providing mental health services, social service casework or counseling is desirable. Training: A Master's degree from an accredited college or university with major course work in social work, psychology or counseling, which meets the eligibility requirements for licensure as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Clinical Counselor (LPCC) by the State Board of Behavioral Science Examiners must be obtained by date of appointment. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of social work as related to providing mental health, substance abuse services and treatment, child and adult protective services and the multi-disciplinary approach to treatment. Principles and practices used in the development of community-based programs providing treatment and social services. Accepted criteria for clinical diagnosis of emotional and mental disturbances as well as normal and abnormal emotional and mental development to include growth, development and living relationships. Develop and implement community-based programs in treatment and social service; coordinate and monitor program activities to ensure compliance with program outcomes. Principles and practices of casework, including objectives, clinical diagnosis and appropriate documentation. Psychosocial, family, individual and group therapy and counseling treatments and prevention strategies. Physical, social, mental and substance use disorders impact on individual personality and behaviors. Role of social service agencies, both public and private. Legal and regulatory issues related to the operation and delivery of a variety of client services to individuals and groups of all ages and special needs. Crisis intervention and conflict resolution practices, including management of assaultive behavior, and principles of social work related to child protective services and adult services, risk and safety assessments. Standard and accepted investigative and interviewing techniques and methods. Principles used in preparing grant proposals. Modern office procedures, practices and methods as well as designated computer hardware and software and its applications. Standard and accepted English usage, spelling, punctuation, and grammar in both oral and written forms. Ability to: Understand and carry out a variety of complex oral and written instructions in an independent manner. On a continuous basis, know and understand all aspects of the job and observe safety rules and practices; intermittently review work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures; explain applicable department policies and procedures to applicants and clients. On a continuous basis, sit for long periods of time or while driving; intermittently walk, stand, bend, squat, kneel while retrieving or returning files, documents and supplies and making copies; walk, stand, bend, squat, kneel, climb or twist while conducting home/site visits or transporting client; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess physical condition and living environment of client; and lift moderate weight. Identify and conceptualize multiple cause situations and possible consequences; evaluate potential treatment/solutions; determine and initiate most effective course of action. Relate effectively and positively with assigned clients to establish trust and rapport; display empathy. Coordinate and prioritize work and timelines effectively for self and others. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain relevant information through interviews, observations, and the application of standard research methodologies. Perform mathematical calculations accurately to include routine statistical analysis. Use a personal computer and office equipment necessary for successful job performance. Work weekend and evening shifts as needs of program and/or clients require. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov of (530) 889-4083. Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Adult System of Care Division of the Health and Human Services Department has an excellent and rewarding career opportunity for a dynamic and ambitious individual who is interested in furthering their career as a Health and Human Services Program Manager. This position reports directly to the division's Assistant Director and is responsible for managing specialty mental health services for adults with a serious mental illness. The ideal candidate will have experience in community based mental health, a thorough understanding of the Medi-Cal billing system, and knowledge of the various CalAIM initiatives and the impact those have on specialty mental health services. This position is also responsible for supervising the Adult System of Care supervisors in complex program areas and must have strong knowledge of supervision and experience in personnel issues. In addition, the ideal candidate will have experience with contract management of service providers, writing requests for proposals, and identifying grant opportunities and submitting applications. The successful candidate will demonstrate adaptability, compassion, positive outlook, and possess strong problem solving and customer service skills as well as experience leading an effective team. The eligible list established from this recruitment may also be used to fill permanent vacancies in the Children's System of Care and Human Services divisions as they arise, subject to specific position requirements. Under Children's System of Care, the ideal candidate would have experience with both Behavioral Health and Child Welfare Services providing responsible clinical, social work, administrative, operational, and program management, although experience with either service sector will be considered. Under Human Services, this position may supervise multiple Human Services and Housing programs, training and development, and interface with multiple county divisions to help individuals achieve self-sufficiency. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, manage, and coordinate the programmatic, administrative, and operational activities in support of assigned and multiple program areas; to direct, manage, and supervise the work of assigned staff/team members; to establish and implement assigned programs’ objectives and performance standards; to promote, coordinate, and participate in collaborative activities, programs, and projects; and to function as a proactive and positive member of a program management team within the Health and Human Services Department. DISTINGUISHING CHARACTERISTICS The Health and Human Services Program Manager job class recognizes positions that provide full second-line, direct supervision to program/project teams within the context of one large and complex division or program, or multiple program areas. Incumbents within this job class provide responsible clinical, administrative, operational, and program management within the Health and Human Services Department. SUPERVISION RECEIVED AND EXERCISED Receives general direction from higher level management staff. Exercises direct supervision over supervisory, professional, technical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, organize, and manage programmatic, administrative, and operational activities in support of multiple program areas; oversee and coordinate the allocation of designated resources, administer the record keeping and reporting functions, and ensure compliance with stated mission, goals, regulations, and guidelines. Establish programs’ objectives and performance standards; evaluate programs’ operations and activities in terms of over-all effectiveness and compliance; implement improvements and modifications as necessary; and adjust over-all goals and objectives in response to program directives and/or client needs. Develop, coordinate, and participate in collaborative activities, programs, and projects to maximize available resources and responsiveness to clients; provide necessary and requested resources; act as team member/leader for assigned projects/opportunities. Develop, implement, and manage clinical, administrative, and operational systems and processes to maximize the effectiveness and responsiveness of assigned programs; act as professional and managerial resource to program staff, project teams, and clients as well as other County departments and departmental colleagues in a positive and supportive manner. Provide professional and managerial expertise in support of assigned and multiple program areas as well as the Department’s over-all mission, goals, objectives, and directives; act as a primary resource to the Department’s Policy Counsel, boards, committees, contractors, and clients in the planning, development, and implementation of Department’s activities in targeted and/or proposed program areas. Collaborate with appropriate departments, programs, and work units to secure advice, resources, and technical services necessary to achieve assigned programs’ goals, objectives, and directives in accordance with mutually agreed upon time frames and in compliance with pertinent guidelines and regulations. Participate in budget preparation and administration for assigned program; preparing cost estimates/projections, submitting justifications for requested resources, and monitoring and controlling expenditures. Direct, oversee, and administer contracts for service/care providers in the implementation of assigned client services/program areas; review and evaluate quality of service and contract compliance; verify billings and payments; respond to inquiries and trouble-shoot complaints; and represent the Department and assigned programs to contractors and vendors. Represent Department and assigned programs/projects to other organizations, local communities, special interest groups, schools, businesses, clients, and the general public; act as primary and major resource regarding assigned programs; respond to inquiries; and promote the Department’s mission and goals. Establish and maintain open communications with other Department programs, projects, and multi-disciplinary teams; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment. Perform related duties as required. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible clinical and/or administrative experience in a health or human services or environmental health agency, including at least two years of supervisory responsibility. Training: Equivalent to a Bachelor's degree from an accredited college or university. Designated positions may require major course work in specified and concentrated areas of study. Required License or Certificate: Designated positions may require possession of a specific license to perform and/or oversee regulatory or clinical functions in the State of California. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Possession of a State Board of Behavioral Science Examiners (BBS) license to practice as a Licensed Marriage Family Therapist (LMFT), a Licensed Clinical Social Worker (LCSW), or a Licensed Professional Clinical Counselor (LPCC) is not a requirement, but is preferred. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of designated professional discipline with specific knowledge and expertise of assigned program and client services areas. When assigned to the Human Services Call Center, expertise is also required in lobby management, document imaging, task management, call management via related operational systems and technology. Pertinent local, state and federal rules, regulations and laws. Modern office procedures, methods and computer equipment. Principles and practices of research, analysis and management. Budgeting procedures and techniques. Principles of supervision, training and performance evaluations. Cultural, religious, economic and social groups and their relationship to the delivery and acceptance of health and human services. Ability to: Organize, implement and direct assigned program operations and activities. When assigned to the Human Services Call Center, monitor real-time metrics via task management, lobby management, and call management technologies and systems to redirect staff and optimize service delivery on a continuous basis. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and communicate through written means; and lift light weight. Interpret and explain pertinent County-wide and Departmental policies and procedures. Plan, organize, and implement assigned client services through multi-disciplinary and multi-agency programs that include public, private, and contract agencies/providers. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned operations. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Supervise, train and evaluate assigned staff. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
Jul 14, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Adult System of Care Division of the Health and Human Services Department has an excellent and rewarding career opportunity for a dynamic and ambitious individual who is interested in furthering their career as a Health and Human Services Program Manager. This position reports directly to the division's Assistant Director and is responsible for managing specialty mental health services for adults with a serious mental illness. The ideal candidate will have experience in community based mental health, a thorough understanding of the Medi-Cal billing system, and knowledge of the various CalAIM initiatives and the impact those have on specialty mental health services. This position is also responsible for supervising the Adult System of Care supervisors in complex program areas and must have strong knowledge of supervision and experience in personnel issues. In addition, the ideal candidate will have experience with contract management of service providers, writing requests for proposals, and identifying grant opportunities and submitting applications. The successful candidate will demonstrate adaptability, compassion, positive outlook, and possess strong problem solving and customer service skills as well as experience leading an effective team. The eligible list established from this recruitment may also be used to fill permanent vacancies in the Children's System of Care and Human Services divisions as they arise, subject to specific position requirements. Under Children's System of Care, the ideal candidate would have experience with both Behavioral Health and Child Welfare Services providing responsible clinical, social work, administrative, operational, and program management, although experience with either service sector will be considered. Under Human Services, this position may supervise multiple Human Services and Housing programs, training and development, and interface with multiple county divisions to help individuals achieve self-sufficiency. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, manage, and coordinate the programmatic, administrative, and operational activities in support of assigned and multiple program areas; to direct, manage, and supervise the work of assigned staff/team members; to establish and implement assigned programs’ objectives and performance standards; to promote, coordinate, and participate in collaborative activities, programs, and projects; and to function as a proactive and positive member of a program management team within the Health and Human Services Department. DISTINGUISHING CHARACTERISTICS The Health and Human Services Program Manager job class recognizes positions that provide full second-line, direct supervision to program/project teams within the context of one large and complex division or program, or multiple program areas. Incumbents within this job class provide responsible clinical, administrative, operational, and program management within the Health and Human Services Department. SUPERVISION RECEIVED AND EXERCISED Receives general direction from higher level management staff. Exercises direct supervision over supervisory, professional, technical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, organize, and manage programmatic, administrative, and operational activities in support of multiple program areas; oversee and coordinate the allocation of designated resources, administer the record keeping and reporting functions, and ensure compliance with stated mission, goals, regulations, and guidelines. Establish programs’ objectives and performance standards; evaluate programs’ operations and activities in terms of over-all effectiveness and compliance; implement improvements and modifications as necessary; and adjust over-all goals and objectives in response to program directives and/or client needs. Develop, coordinate, and participate in collaborative activities, programs, and projects to maximize available resources and responsiveness to clients; provide necessary and requested resources; act as team member/leader for assigned projects/opportunities. Develop, implement, and manage clinical, administrative, and operational systems and processes to maximize the effectiveness and responsiveness of assigned programs; act as professional and managerial resource to program staff, project teams, and clients as well as other County departments and departmental colleagues in a positive and supportive manner. Provide professional and managerial expertise in support of assigned and multiple program areas as well as the Department’s over-all mission, goals, objectives, and directives; act as a primary resource to the Department’s Policy Counsel, boards, committees, contractors, and clients in the planning, development, and implementation of Department’s activities in targeted and/or proposed program areas. Collaborate with appropriate departments, programs, and work units to secure advice, resources, and technical services necessary to achieve assigned programs’ goals, objectives, and directives in accordance with mutually agreed upon time frames and in compliance with pertinent guidelines and regulations. Participate in budget preparation and administration for assigned program; preparing cost estimates/projections, submitting justifications for requested resources, and monitoring and controlling expenditures. Direct, oversee, and administer contracts for service/care providers in the implementation of assigned client services/program areas; review and evaluate quality of service and contract compliance; verify billings and payments; respond to inquiries and trouble-shoot complaints; and represent the Department and assigned programs to contractors and vendors. Represent Department and assigned programs/projects to other organizations, local communities, special interest groups, schools, businesses, clients, and the general public; act as primary and major resource regarding assigned programs; respond to inquiries; and promote the Department’s mission and goals. Establish and maintain open communications with other Department programs, projects, and multi-disciplinary teams; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment. Perform related duties as required. WORKING CONDITIONS Work is typically performed in an indoor office environment with controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible clinical and/or administrative experience in a health or human services or environmental health agency, including at least two years of supervisory responsibility. Training: Equivalent to a Bachelor's degree from an accredited college or university. Designated positions may require major course work in specified and concentrated areas of study. Required License or Certificate: Designated positions may require possession of a specific license to perform and/or oversee regulatory or clinical functions in the State of California. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Possession of a State Board of Behavioral Science Examiners (BBS) license to practice as a Licensed Marriage Family Therapist (LMFT), a Licensed Clinical Social Worker (LCSW), or a Licensed Professional Clinical Counselor (LPCC) is not a requirement, but is preferred. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of designated professional discipline with specific knowledge and expertise of assigned program and client services areas. When assigned to the Human Services Call Center, expertise is also required in lobby management, document imaging, task management, call management via related operational systems and technology. Pertinent local, state and federal rules, regulations and laws. Modern office procedures, methods and computer equipment. Principles and practices of research, analysis and management. Budgeting procedures and techniques. Principles of supervision, training and performance evaluations. Cultural, religious, economic and social groups and their relationship to the delivery and acceptance of health and human services. Ability to: Organize, implement and direct assigned program operations and activities. When assigned to the Human Services Call Center, monitor real-time metrics via task management, lobby management, and call management technologies and systems to redirect staff and optimize service delivery on a continuous basis. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and communicate through written means; and lift light weight. Interpret and explain pertinent County-wide and Departmental policies and procedures. Plan, organize, and implement assigned client services through multi-disciplinary and multi-agency programs that include public, private, and contract agencies/providers. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned operations. Work with various cultural and ethnic groups in a tactful and effective manner. Communicate clearly and concisely, both orally and in writing. Supervise, train and evaluate assigned staff. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Placer County's Department of Health and Human Services is currently recruiting one Senior Clinician/Practitioner to fill a vacancy in the Adult System of Care division. This position will assist with the Mental Health Services program which partners with other agencies to provide a variety of needs-based services including: Assessments, mental health clinical and support services, mental health response, housing assistance, peer support, and psychiatric medication services. Supervisory specialty areas include crisis services, housing, and consumer development. The eligible list established from this recruitment may also be used to fill both permanent and temporary/extra-help* vacancies in the Adult System of Care and Children's System of Care divisions as they arise, subject to specific position requirements. Opportunities in Health and Human Services could include: *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours (or 960 hours for CalPERS retired annuitants) in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. Children's System of Care (CSOC) Mental Health Services - Programs to provide crisis response, case management and/or intensive in-home support to families in Placer County. Services are provided to support the mental health and well-being of children who are at risk of out-of-home placement or who require more intensive mental health services. Senior Social Workers/Senior Clinicians ensure that families receive needed and required services while also taking a leadership role with staff. Child Welfare Services - Investigations, assessments, and services to children and their families who are at risk or have suffered from abuse or neglect. This includes intake, assessment, family maintenance/reunification, approval of caretakers for youth, and support/coaching families in crisis. Adult System of Care (ASOC) Adult Protective Services (APS) - A 24-hour program mandated by the State that investigates allegations of harm to seniors and dependent adults who are reported to be endangered by physical, sexual, and financial abuse, isolation, neglect and self-neglect. Substance Use Services - ASOC offers screening clinics in-person and via telehealth, performing American Society of Addiction Medicine (ASAM) screenings and providing recommendations for clinically indicated levels of care. In addition to substance use treatment recommendations and linkage, general case management support is provided to address a variety of needs including housing, medical care and mental health. Enhanced Care Management - Intensive case management for individuals experiencing homelessness and/or serious mental illness or substance use disorders to help coordinate their health care and other needed services. An additional 5% license pay will be paid to employees in this classification who are licensed as a Licensed Clinical Social Worker (LCSW), Marriage and Family Therapist (MFT), Marriage, Family Child Counselor (MFCC), Licensed Professional Counselor (LPCC) or Licensed Psychologist (Ph.D. and Psy.D.). Subject to approval by the appointing authority and upon successful completion of a foreign language proficiency examination, an additional 5% bilingual pay will be paid to employees who use a second language on a regular basis in the normal course of business. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform client service case work and provide clinical treatment requiring a high level of skill and independent judgment in serving children, adolescents and/or adults with serious mental illnesses; to provide clinical or community-based program supervision; to oversee investigations and the supervision and placement of minors in need of protective services; to oversee and provide outreach engagement; to exercise technical and functional supervision over subordinate professional staff; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Client Services Practitioner series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing assigned duties of a more complex nature, and by the nature of the public contact. Employees in this job class perform the most difficult and responsible types of duties assigned to classes within this series including clinical program supervision or supervision of multiple community-based programs and staff. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives general direction from a program manager or other management position. Exercises clinical supervision over assigned program staff and technical and functional supervision over subordinate professional staff. EXAMPLES OF ESSENTIAL DUTIES Lead and train assigned subordinate staff in various aspects of client services within designated program area(s). Assist in ensuring assigned program cohesiveness and quality assurance; coordinate assigned program activities with other County divisions as well as departments and outside agencies as appropriate. Coordinate, participate in and/or conduct comprehensive individual and family bio-psychosocial assessments for problem identification and diagnosis. May oversee and/or participate in developing clinical treatment plans; may determine appropriate method of treatment intervention, including program modifications; and may refer clients to a psychiatrist for medication. Prepare and present clinical and/or case management documentation for review by multi-disciplinary team; provide on-going consultation and systematic support for the team in its implementation of treatment programs and individual treatment plans and/or case management. Participate in and/or conduct group, family and individual therapy and provide other counseling as appropriate to affect client discharge/re-entry to the community. Perform case management duties including investigation, treatment plan monitoring, advocacy, referral and linkage to other services and crisis intervention; as appropriate, consult with staff of related agencies regarding treatment and discharge planning. Provide consultation, education and liaison to public and private agencies; provide training and/or make presentations to clients, care providers, community groups, referrals and the general public. Develop and implement multiple community-based programs in treatment and social service; coordinate and monitor program activities to ensure compliance with program outcomes. Maintain documentation of client contact in accordance with Department and statutory regulations and procedures; prepare case history summaries for use by other agencies as appropriate; and file mandated reports. May make home/site visits and provide client transportation as necessary. Build and maintain positive working relationships with co-workers, other County employees, community resources, clients, and the public utilizing principles of effective customer service. Perform related duties as required. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Three years of responsible experience performing duties similar to a Client Services Practitioner in Placer County with at least one year of qualifying experience at the journey level. Training: A Master's degree from an accredited college or university with major course work in social work, psychology, or counseling which meets the eligibility requirements for licensure as a Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Clinical Counselor (LPCC) by the State Board of Behavioral Science Examiners. Required License or Certificate: May require possession of a State of California license to practice as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Clinical Counselor (LPCC). May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of social work as related to providing mental health, substance abuse services and treatment, child and adult protective services and multi-disciplinary approach to treatment. Principles and practices used in the development of community-based programs providing treatment and social services. Role and interaction of human service agencies in accomplishing treatment of individuals with serious mental illnesses. Accepted criteria for clinical diagnosis of emotional and mental disturbances as well as normal and abnormal emotional and mental development to include growth, development, and living relationships. Psychosocial, family, individual and group therapy and counseling treatments and prevention strategies. Psychotropic medication issues. Pertinent local, state and federal rules, regulations and laws. Principles used in preparing grant proposals. Legal and regulatory issues related to the operation and delivery of a variety of client services to individuals and groups of all ages and special needs. Crisis intervention and conflict resolution practices, including management of assaultive behavior, and principles of social work related to child protective services and adult services, rick and safety assessments. Principles and practices of case management, including objectives, clinical diagnosis, and appropriate documentation. Ability to: On a continuous basis, know and understand all aspects of the job and observe safety rules; intermittently review work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; remember clients' names; understand and explain Department policies and procedures to clients, families and the general public. On an intermittent basis, sit for long periods of time while at desk or driving; stand, walk, bend, squat, kneel, climb or twist while retrieving files, conducting home/site visits, setting up/making presentations or observing or restraining client. See and hear with sufficient acuity to observe and be aware of client; perform simple grasping and fine manipulation; and lift moderate weight. Provide clinical supervision and train, assign and review work of assigned subordinate staff. Assist in coordinating all aspects of assigned program, including identification of problems affecting program cohesion and implementation of solutions. Provide leadership to and work cooperatively as part of a multi-disciplinary team in reviewing treatment plan problems and objectives and developing recommended alternatives. Identify and conceptualize multiple cause situations and possible consequences; evaluate potential treatment/solutions; determine and initiate most effective course of action. Relate effectively and positively with assigned clients to establish trust and rapport; display empathy. Coordinate and prioritize work and timelines effectively for self and others. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain relevant information through interviews, observations, and the application of standard research methodologies. Perform mathematical calculations accurately including routine statistical analysis. Use a personal computer and office equipment necessary for successful job performance. Work weekend and evening shifts as needs of program and/or clients require. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
Jul 14, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Placer County's Department of Health and Human Services is currently recruiting one Senior Clinician/Practitioner to fill a vacancy in the Adult System of Care division. This position will assist with the Mental Health Services program which partners with other agencies to provide a variety of needs-based services including: Assessments, mental health clinical and support services, mental health response, housing assistance, peer support, and psychiatric medication services. Supervisory specialty areas include crisis services, housing, and consumer development. The eligible list established from this recruitment may also be used to fill both permanent and temporary/extra-help* vacancies in the Adult System of Care and Children's System of Care divisions as they arise, subject to specific position requirements. Opportunities in Health and Human Services could include: *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours (or 960 hours for CalPERS retired annuitants) in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. Children's System of Care (CSOC) Mental Health Services - Programs to provide crisis response, case management and/or intensive in-home support to families in Placer County. Services are provided to support the mental health and well-being of children who are at risk of out-of-home placement or who require more intensive mental health services. Senior Social Workers/Senior Clinicians ensure that families receive needed and required services while also taking a leadership role with staff. Child Welfare Services - Investigations, assessments, and services to children and their families who are at risk or have suffered from abuse or neglect. This includes intake, assessment, family maintenance/reunification, approval of caretakers for youth, and support/coaching families in crisis. Adult System of Care (ASOC) Adult Protective Services (APS) - A 24-hour program mandated by the State that investigates allegations of harm to seniors and dependent adults who are reported to be endangered by physical, sexual, and financial abuse, isolation, neglect and self-neglect. Substance Use Services - ASOC offers screening clinics in-person and via telehealth, performing American Society of Addiction Medicine (ASAM) screenings and providing recommendations for clinically indicated levels of care. In addition to substance use treatment recommendations and linkage, general case management support is provided to address a variety of needs including housing, medical care and mental health. Enhanced Care Management - Intensive case management for individuals experiencing homelessness and/or serious mental illness or substance use disorders to help coordinate their health care and other needed services. An additional 5% license pay will be paid to employees in this classification who are licensed as a Licensed Clinical Social Worker (LCSW), Marriage and Family Therapist (MFT), Marriage, Family Child Counselor (MFCC), Licensed Professional Counselor (LPCC) or Licensed Psychologist (Ph.D. and Psy.D.). Subject to approval by the appointing authority and upon successful completion of a foreign language proficiency examination, an additional 5% bilingual pay will be paid to employees who use a second language on a regular basis in the normal course of business. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform client service case work and provide clinical treatment requiring a high level of skill and independent judgment in serving children, adolescents and/or adults with serious mental illnesses; to provide clinical or community-based program supervision; to oversee investigations and the supervision and placement of minors in need of protective services; to oversee and provide outreach engagement; to exercise technical and functional supervision over subordinate professional staff; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Client Services Practitioner series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken, by the amount of time spent performing assigned duties of a more complex nature, and by the nature of the public contact. Employees in this job class perform the most difficult and responsible types of duties assigned to classes within this series including clinical program supervision or supervision of multiple community-based programs and staff. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives general direction from a program manager or other management position. Exercises clinical supervision over assigned program staff and technical and functional supervision over subordinate professional staff. EXAMPLES OF ESSENTIAL DUTIES Lead and train assigned subordinate staff in various aspects of client services within designated program area(s). Assist in ensuring assigned program cohesiveness and quality assurance; coordinate assigned program activities with other County divisions as well as departments and outside agencies as appropriate. Coordinate, participate in and/or conduct comprehensive individual and family bio-psychosocial assessments for problem identification and diagnosis. May oversee and/or participate in developing clinical treatment plans; may determine appropriate method of treatment intervention, including program modifications; and may refer clients to a psychiatrist for medication. Prepare and present clinical and/or case management documentation for review by multi-disciplinary team; provide on-going consultation and systematic support for the team in its implementation of treatment programs and individual treatment plans and/or case management. Participate in and/or conduct group, family and individual therapy and provide other counseling as appropriate to affect client discharge/re-entry to the community. Perform case management duties including investigation, treatment plan monitoring, advocacy, referral and linkage to other services and crisis intervention; as appropriate, consult with staff of related agencies regarding treatment and discharge planning. Provide consultation, education and liaison to public and private agencies; provide training and/or make presentations to clients, care providers, community groups, referrals and the general public. Develop and implement multiple community-based programs in treatment and social service; coordinate and monitor program activities to ensure compliance with program outcomes. Maintain documentation of client contact in accordance with Department and statutory regulations and procedures; prepare case history summaries for use by other agencies as appropriate; and file mandated reports. May make home/site visits and provide client transportation as necessary. Build and maintain positive working relationships with co-workers, other County employees, community resources, clients, and the public utilizing principles of effective customer service. Perform related duties as required. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Three years of responsible experience performing duties similar to a Client Services Practitioner in Placer County with at least one year of qualifying experience at the journey level. Training: A Master's degree from an accredited college or university with major course work in social work, psychology, or counseling which meets the eligibility requirements for licensure as a Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Clinical Counselor (LPCC) by the State Board of Behavioral Science Examiners. Required License or Certificate: May require possession of a State of California license to practice as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Clinical Counselor (LPCC). May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of social work as related to providing mental health, substance abuse services and treatment, child and adult protective services and multi-disciplinary approach to treatment. Principles and practices used in the development of community-based programs providing treatment and social services. Role and interaction of human service agencies in accomplishing treatment of individuals with serious mental illnesses. Accepted criteria for clinical diagnosis of emotional and mental disturbances as well as normal and abnormal emotional and mental development to include growth, development, and living relationships. Psychosocial, family, individual and group therapy and counseling treatments and prevention strategies. Psychotropic medication issues. Pertinent local, state and federal rules, regulations and laws. Principles used in preparing grant proposals. Legal and regulatory issues related to the operation and delivery of a variety of client services to individuals and groups of all ages and special needs. Crisis intervention and conflict resolution practices, including management of assaultive behavior, and principles of social work related to child protective services and adult services, rick and safety assessments. Principles and practices of case management, including objectives, clinical diagnosis, and appropriate documentation. Ability to: On a continuous basis, know and understand all aspects of the job and observe safety rules; intermittently review work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; remember clients' names; understand and explain Department policies and procedures to clients, families and the general public. On an intermittent basis, sit for long periods of time while at desk or driving; stand, walk, bend, squat, kneel, climb or twist while retrieving files, conducting home/site visits, setting up/making presentations or observing or restraining client. See and hear with sufficient acuity to observe and be aware of client; perform simple grasping and fine manipulation; and lift moderate weight. Provide clinical supervision and train, assign and review work of assigned subordinate staff. Assist in coordinating all aspects of assigned program, including identification of problems affecting program cohesion and implementation of solutions. Provide leadership to and work cooperatively as part of a multi-disciplinary team in reviewing treatment plan problems and objectives and developing recommended alternatives. Identify and conceptualize multiple cause situations and possible consequences; evaluate potential treatment/solutions; determine and initiate most effective course of action. Relate effectively and positively with assigned clients to establish trust and rapport; display empathy. Coordinate and prioritize work and timelines effectively for self and others. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain relevant information through interviews, observations, and the application of standard research methodologies. Perform mathematical calculations accurately including routine statistical analysis. Use a personal computer and office equipment necessary for successful job performance. Work weekend and evening shifts as needs of program and/or clients require. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Open Until Filled
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Placer County is currently accepting applications for Client Services Counselor - I and Client Services Counselor - II . Each level in this job series has different minimum qualifications and examination requirements. To participate in the recruitment at the I level, II level, or both levels, you must complete and submit separate applications and supplemental questionnaires for each recruitment: Client Services Counselor - I #2024-14450-02 Client Services Counselor - II #2024-14451-01 The Client Services Counselor - I is a bachelor's degree, entry-level position in the Department of Health and Human Services. The Client Services Counselor - II is a bachelor's degree, journey-level position in the Department of Health and Human Services. The Client Services Counselor performs a broad spectrum of duties including, but not limited to, providing direct services/case management support to clients facing difficult situations, emotional stresses, or significant changes in their lives as well as addressing emotional, behavioral, substance use, and/or mental health disorders, and homelessness, lack of employment and/or education in individuals and families. Client Services Counselors assist individuals to cope with the situation at hand, advocate for them, and assist them in seeking out valuable resources and other means of support. Opportunities in HHS could include: Adult System of Care Adult Protective Services In-Home Support Services (IHSS) Mental Health Services, Housing and Homeless Services Quality Management Substance Use Disorders Children’s System of Care Mental Health Services, including wraparound Child Welfare Services, including intake, ongoing services, and Resource Family Approval Human Services Employment Services, including the Business Advantage Network (BAN) The eligible list created by this recruitment may be used to fill future vacancies within the department for both temporary/extra-help and permanent positions. This recruitment will also be used to fill both open and promotional vacancies in various County departments as they arise, subject to specific position requirements. Temporary/Extra Help assignments are limited to working 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. Subject to approval by the appointing authority and upon successful completion of a foreign language proficiency examination, an additional 5% bilingual pay will be paid to employees who use a second language on a regular basis in the normal course of business. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform a variety of professional case management and direct client services duties; to coordinate and act as liaison with other departmental and community services/resources; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the entry level class in the Client Services Counselor series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under general supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a supervisory/management position and may receive technical and functional supervision from a senior level professional. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Provide counseling and case management to assigned clients on an on-going basis; monitor and document treatment plans and activity strategies, provide linkage and refer clients to other departmental and/or community services and resources, conduct home/work site visits, and monitor and assess client status on an on-going basis. Conduct intake and screen applicants for designated services; review investigations and case studies utilized in the determination of the needs and qualifications of applicants/clients; determine appropriate services necessary and/or applicable to most effectively meet client needs. Coordinate and oversee clients involved in the learning and performance of designated living/working skills; evaluate and track the level of functional behavior; teach/train clients in appropriate behaviors/skills utilizing a multi-disciplinary team approach; and assist clients with re-entry into the community and/or work place. Participate in the development and on-going implementation of treatment plans, activity strategies, and other individualized programs to include behavior modification, basic financial management, social and workplace skills, job search, and other activities necessary for independent living; observe and interact with clients and families, employers, and other involved participants in a defined and professional manner and record observations and interactions. Assess applicant/client status and abilities relative to assigned program acceptance, appropriate placement, and/or on-going participation; conduct needs assessments, administer tests, and apply standardized criteria in making determinations and recommendations. Identify and report potential crisis situations or, within established procedures, apply appropriate intervention; document activities, behavior, incidents and interactions; be alert to all conditions and situations involving clients; counsel clients and provide positive role model behavior. Provide limited crisis intervention or conflict resolution in emergency/stressful situations requiring immediate attention. Lead group discussions and interactions regarding assigned program area and activities and the clients' participation in these activities; provide input and act as a resource to clients in a group environment. Provide outreach and referral networks to the community, general public, local employers, as well as public and private agencies; conduct training workshops and/or presentations to clients, care providers, community groups and the general public. Participate in and contribute to an inter-agency and community networking/referral system; evaluate clients' needs relative to appropriate program referrals; maintain close communication with contract providers, employers, and community service agencies to ensure treatment plan/activity strategies and client needs are being met in a successful manner. Build and maintain positive working relationships with co-workers, other County employees community resources, clients, and the general public utilizing principles of effective customer service. Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of experience performing client services and support functions in a public health/social services environment is desirable. Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in sociology, psychology, counseling, behavioral sciences or a related field. Or: Possession of a license issued by the State of California as a Psychiatric Technician . Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Standard and accepted terminology utilized in designated program areas and its relation to treatment and regulations affecting service provision. Techniques used in individual/group care, counseling, and treatment of designated client population, including the multi-disciplinary approach to providing services. Crisis intervention and conflict resolution techniques, including management of assaultive behavior; seclusion and restraint philosophy. Use of medication in mental health treatment. Standard and accepted case management techniques. Standard and accepted interviewing and observation techniques and methods. Health and human services delivery systems and the multi-disciplinary approach to these systems. Standard and accepted English usage, spelling, punctuation, and grammar, and basic mathematical calculations. Ability to: On a continuous basis, know and understand all aspects of the job and observe safety rules; intermittently review work papers, reports and special projects; identify and problem solve situations involving clients; identify safety hazards; locate equipment and supplies; remember clients' names; understand and explain Department policies and procedures to clients, families and the general public. On a continuous basis, sit at a desk for long periods of time or while driving; intermittently walk, stand, bend, squat, or kneel while retrieving or returning files, documents and supplies and making copies; walk, stand, bend, squat, kneel, climb, or twist while conducting home/site visits or transporting client; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess physical condition and living environment of client; and lift moderate weight. Assess financial, physical, mental and emotional well-being of applicants or clients. Develop adequate and appropriate case plans. Effectively interview individuals who may be physically, mentally and/or emotionally impaired or distressed. Relate positively to clients; establish trust and rapport; and display empathy. Learn how to develop a treatment plan or activities strategy. Work cooperatively as part of a team providing services and/or treatment to designated clients. Provide effective case management services and learn the community resources available to client population. Assess situations involving designated clients quickly and objectively, determine appropriate course of action and respond effectively using a variety of appropriate interventions and approaches. Prepare thorough documentation and maintain accurate and systematic records. Work with various cultural and ethnic groups in a tactful and effective manner. Act quickly and calmly in emergency situations. Work assigned shift schedule. Use a telephone and photocopy machine, routine housekeeping equipment and recreational and athletic equipment. Communicate clearly and concisely, both in oral and written forms. Establish and maintain effective work relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Online Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination is tentatively scheduled for October 15th through 17th, 2024. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 10/1/2024 5:00:00 PM
Sep 18, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Placer County is currently accepting applications for Client Services Counselor - I and Client Services Counselor - II . Each level in this job series has different minimum qualifications and examination requirements. To participate in the recruitment at the I level, II level, or both levels, you must complete and submit separate applications and supplemental questionnaires for each recruitment: Client Services Counselor - I #2024-14450-02 Client Services Counselor - II #2024-14451-01 The Client Services Counselor - I is a bachelor's degree, entry-level position in the Department of Health and Human Services. The Client Services Counselor - II is a bachelor's degree, journey-level position in the Department of Health and Human Services. The Client Services Counselor performs a broad spectrum of duties including, but not limited to, providing direct services/case management support to clients facing difficult situations, emotional stresses, or significant changes in their lives as well as addressing emotional, behavioral, substance use, and/or mental health disorders, and homelessness, lack of employment and/or education in individuals and families. Client Services Counselors assist individuals to cope with the situation at hand, advocate for them, and assist them in seeking out valuable resources and other means of support. Opportunities in HHS could include: Adult System of Care Adult Protective Services In-Home Support Services (IHSS) Mental Health Services, Housing and Homeless Services Quality Management Substance Use Disorders Children’s System of Care Mental Health Services, including wraparound Child Welfare Services, including intake, ongoing services, and Resource Family Approval Human Services Employment Services, including the Business Advantage Network (BAN) The eligible list created by this recruitment may be used to fill future vacancies within the department for both temporary/extra-help and permanent positions. This recruitment will also be used to fill both open and promotional vacancies in various County departments as they arise, subject to specific position requirements. Temporary/Extra Help assignments are limited to working 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. Subject to approval by the appointing authority and upon successful completion of a foreign language proficiency examination, an additional 5% bilingual pay will be paid to employees who use a second language on a regular basis in the normal course of business. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform a variety of professional case management and direct client services duties; to coordinate and act as liaison with other departmental and community services/resources; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the entry level class in the Client Services Counselor series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under general supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a supervisory/management position and may receive technical and functional supervision from a senior level professional. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Provide counseling and case management to assigned clients on an on-going basis; monitor and document treatment plans and activity strategies, provide linkage and refer clients to other departmental and/or community services and resources, conduct home/work site visits, and monitor and assess client status on an on-going basis. Conduct intake and screen applicants for designated services; review investigations and case studies utilized in the determination of the needs and qualifications of applicants/clients; determine appropriate services necessary and/or applicable to most effectively meet client needs. Coordinate and oversee clients involved in the learning and performance of designated living/working skills; evaluate and track the level of functional behavior; teach/train clients in appropriate behaviors/skills utilizing a multi-disciplinary team approach; and assist clients with re-entry into the community and/or work place. Participate in the development and on-going implementation of treatment plans, activity strategies, and other individualized programs to include behavior modification, basic financial management, social and workplace skills, job search, and other activities necessary for independent living; observe and interact with clients and families, employers, and other involved participants in a defined and professional manner and record observations and interactions. Assess applicant/client status and abilities relative to assigned program acceptance, appropriate placement, and/or on-going participation; conduct needs assessments, administer tests, and apply standardized criteria in making determinations and recommendations. Identify and report potential crisis situations or, within established procedures, apply appropriate intervention; document activities, behavior, incidents and interactions; be alert to all conditions and situations involving clients; counsel clients and provide positive role model behavior. Provide limited crisis intervention or conflict resolution in emergency/stressful situations requiring immediate attention. Lead group discussions and interactions regarding assigned program area and activities and the clients' participation in these activities; provide input and act as a resource to clients in a group environment. Provide outreach and referral networks to the community, general public, local employers, as well as public and private agencies; conduct training workshops and/or presentations to clients, care providers, community groups and the general public. Participate in and contribute to an inter-agency and community networking/referral system; evaluate clients' needs relative to appropriate program referrals; maintain close communication with contract providers, employers, and community service agencies to ensure treatment plan/activity strategies and client needs are being met in a successful manner. Build and maintain positive working relationships with co-workers, other County employees community resources, clients, and the general public utilizing principles of effective customer service. Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of experience performing client services and support functions in a public health/social services environment is desirable. Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in sociology, psychology, counseling, behavioral sciences or a related field. Or: Possession of a license issued by the State of California as a Psychiatric Technician . Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Standard and accepted terminology utilized in designated program areas and its relation to treatment and regulations affecting service provision. Techniques used in individual/group care, counseling, and treatment of designated client population, including the multi-disciplinary approach to providing services. Crisis intervention and conflict resolution techniques, including management of assaultive behavior; seclusion and restraint philosophy. Use of medication in mental health treatment. Standard and accepted case management techniques. Standard and accepted interviewing and observation techniques and methods. Health and human services delivery systems and the multi-disciplinary approach to these systems. Standard and accepted English usage, spelling, punctuation, and grammar, and basic mathematical calculations. Ability to: On a continuous basis, know and understand all aspects of the job and observe safety rules; intermittently review work papers, reports and special projects; identify and problem solve situations involving clients; identify safety hazards; locate equipment and supplies; remember clients' names; understand and explain Department policies and procedures to clients, families and the general public. On a continuous basis, sit at a desk for long periods of time or while driving; intermittently walk, stand, bend, squat, or kneel while retrieving or returning files, documents and supplies and making copies; walk, stand, bend, squat, kneel, climb, or twist while conducting home/site visits or transporting client; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess physical condition and living environment of client; and lift moderate weight. Assess financial, physical, mental and emotional well-being of applicants or clients. Develop adequate and appropriate case plans. Effectively interview individuals who may be physically, mentally and/or emotionally impaired or distressed. Relate positively to clients; establish trust and rapport; and display empathy. Learn how to develop a treatment plan or activities strategy. Work cooperatively as part of a team providing services and/or treatment to designated clients. Provide effective case management services and learn the community resources available to client population. Assess situations involving designated clients quickly and objectively, determine appropriate course of action and respond effectively using a variety of appropriate interventions and approaches. Prepare thorough documentation and maintain accurate and systematic records. Work with various cultural and ethnic groups in a tactful and effective manner. Act quickly and calmly in emergency situations. Work assigned shift schedule. Use a telephone and photocopy machine, routine housekeeping equipment and recreational and athletic equipment. Communicate clearly and concisely, both in oral and written forms. Establish and maintain effective work relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Online Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination is tentatively scheduled for October 15th through 17th, 2024. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 10/1/2024 5:00:00 PM