CITY OF SAN JOSE
San Jose, California, United States
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 500 people ready to serve the needs of our residents to improve the efficiency and safety of San José streets. We are an energetic and innovative team that is improving transportation in the nation’s 12th largest city, while focusing on safety, sustainability, and active public life! For more information about DOT, visit www.sanjoseca.gov/transportation . Position Duties DOT is currently seeking to fill one vacancy for the Senior Geographic Information Systems Specialist position. The Department of Transportation is recruiting for a Senior Geographic Information Systems Specialist for the Transportation Safety, Operations and Parking Division. This position performs asset management of the City’s transportation system, including streetlights, traffic signals, and other assets contributing to the safe and effective flow of traffic. This position will supervise one or more Geographic Information Systems Specialist I/II and will report to the Senior Engineer. The ideal candidate is a strategic thinker, system builder, collaborator, and effective in designing and delivering reports and visuals, and giving recommendations to the benefit of various end-users. Expertise in Arc GIS and database systems will be essential for success in this role. Key duties include but are not limited to the following: Maintains and improves the quality of inventory databases of various transportation systems assets. Provides data analytics to support asset management practices and decision making, by identifying service gaps, opportunities for efficiencies, and so on. Supports DOT project delivery or other problem-solving needs through data collection, analysis, and mapping by working together with the GIS team Provides technical support for integration and operation of DOT infrastructure data systems with City’s enterprise data system. Works with vendors to customize software products to meet the Department’s needs Supervises and supports the functions of Geographic Information Systems Specialist I/II staff, whose work tasks may include data entry, data management, mapping, and others. More information on the typical duties can be found in the Class Specifications for Senior Geographic Information Systems Specialist . Minimum Qualifications EDUCATION: A Bachelor's Degree from an accredited college or university in Geographic Information Systems, Engineering, Computer Science, Management Information Systems, Mathematics, Physical Science, Geography, Geology, Urban Planning or closely related field. EXPERIENCE: Two (2) years of increasingly responsible experience in computer programming, geographic information systems or transportation planning, including one (1) year in special and/or asset database management. LICENSES/CERTIFICATES: A GIS or GISP certificate from a certifying body acceptable to the City of San José is highly desirable. ACCEPTABLE SUBSTITUTIONS: Possession of a valid GIS or GISP certificate from a certifying body acceptable to the City of San José may be substituted for one (1) year of experience in computer programming, geographic information systems or transportation planning. EMPLOYMENT ELIGIBILITY: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Other Qualifications The ideal candidate will possess the most desirable combination of training, skills, and experience, as demonstrated in past and current employment history. Desirable competencies for this position include: JOB EXPERTISE: Demonstrates knowledge of and experience with applicable GIS data and systems management professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. CONSTRUCTIVE ENERGIES: A demonstration of energy and drive that comes from within, and a willingness to approach all aspects of work with a generally positive attitude; possessing the inclination to take appropriate action rather than waiting to be told what to do; examples of Constructive Energies include but are not limited to: enthusiasm, honesty, integrity, empathy, dedication, reliable, proactive, respectful, confidence, ethical, and a willingness to help others. COMMUNICATION SKILLS: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. TEAMWORK & INTERPERSONAL SKILLS: Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. PROBLEM SOLVING: Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. INITIATIVE: Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance. SUPERVISION: Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. ANALYTICAL THINKING: Approaching a problem or situation by using a logical, systematic, sequential approach. FLEXIBILITY: Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment. TECHNOLOGY USE/MANAGEMENT: Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the job-specific questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process may consist of one or more interviews. This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response. You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Submission of a resume is optional. However, submission of a resume in lieu of completing the education and work experience sections on the application or failing to answer all the questions will constitute an incomplete application and it will be withheld from further consideration. DMV AUTHORIZATION FOR RELEASE OF DRIVER RECORD INFORMATION: As part of the conditional offer, all candidates will be required to complete and submit the DMV Authorization for Release of Driver Record Information form and will be enrolled in the Employer Pull Notice (EPN) program. If you have questions about the duties of this position or the selection or hiring processes, please contact Jasmine Medrano at jasmine.medrano@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: 10/1/2024 11:59 PM Pacific
Sep 18, 2024
Full Time
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 500 people ready to serve the needs of our residents to improve the efficiency and safety of San José streets. We are an energetic and innovative team that is improving transportation in the nation’s 12th largest city, while focusing on safety, sustainability, and active public life! For more information about DOT, visit www.sanjoseca.gov/transportation . Position Duties DOT is currently seeking to fill one vacancy for the Senior Geographic Information Systems Specialist position. The Department of Transportation is recruiting for a Senior Geographic Information Systems Specialist for the Transportation Safety, Operations and Parking Division. This position performs asset management of the City’s transportation system, including streetlights, traffic signals, and other assets contributing to the safe and effective flow of traffic. This position will supervise one or more Geographic Information Systems Specialist I/II and will report to the Senior Engineer. The ideal candidate is a strategic thinker, system builder, collaborator, and effective in designing and delivering reports and visuals, and giving recommendations to the benefit of various end-users. Expertise in Arc GIS and database systems will be essential for success in this role. Key duties include but are not limited to the following: Maintains and improves the quality of inventory databases of various transportation systems assets. Provides data analytics to support asset management practices and decision making, by identifying service gaps, opportunities for efficiencies, and so on. Supports DOT project delivery or other problem-solving needs through data collection, analysis, and mapping by working together with the GIS team Provides technical support for integration and operation of DOT infrastructure data systems with City’s enterprise data system. Works with vendors to customize software products to meet the Department’s needs Supervises and supports the functions of Geographic Information Systems Specialist I/II staff, whose work tasks may include data entry, data management, mapping, and others. More information on the typical duties can be found in the Class Specifications for Senior Geographic Information Systems Specialist . Minimum Qualifications EDUCATION: A Bachelor's Degree from an accredited college or university in Geographic Information Systems, Engineering, Computer Science, Management Information Systems, Mathematics, Physical Science, Geography, Geology, Urban Planning or closely related field. EXPERIENCE: Two (2) years of increasingly responsible experience in computer programming, geographic information systems or transportation planning, including one (1) year in special and/or asset database management. LICENSES/CERTIFICATES: A GIS or GISP certificate from a certifying body acceptable to the City of San José is highly desirable. ACCEPTABLE SUBSTITUTIONS: Possession of a valid GIS or GISP certificate from a certifying body acceptable to the City of San José may be substituted for one (1) year of experience in computer programming, geographic information systems or transportation planning. EMPLOYMENT ELIGIBILITY: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Other Qualifications The ideal candidate will possess the most desirable combination of training, skills, and experience, as demonstrated in past and current employment history. Desirable competencies for this position include: JOB EXPERTISE: Demonstrates knowledge of and experience with applicable GIS data and systems management professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. CONSTRUCTIVE ENERGIES: A demonstration of energy and drive that comes from within, and a willingness to approach all aspects of work with a generally positive attitude; possessing the inclination to take appropriate action rather than waiting to be told what to do; examples of Constructive Energies include but are not limited to: enthusiasm, honesty, integrity, empathy, dedication, reliable, proactive, respectful, confidence, ethical, and a willingness to help others. COMMUNICATION SKILLS: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. TEAMWORK & INTERPERSONAL SKILLS: Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. PROBLEM SOLVING: Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. INITIATIVE: Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance. SUPERVISION: Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. ANALYTICAL THINKING: Approaching a problem or situation by using a logical, systematic, sequential approach. FLEXIBILITY: Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment. TECHNOLOGY USE/MANAGEMENT: Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the job-specific questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process may consist of one or more interviews. This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response. You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Submission of a resume is optional. However, submission of a resume in lieu of completing the education and work experience sections on the application or failing to answer all the questions will constitute an incomplete application and it will be withheld from further consideration. DMV AUTHORIZATION FOR RELEASE OF DRIVER RECORD INFORMATION: As part of the conditional offer, all candidates will be required to complete and submit the DMV Authorization for Release of Driver Record Information form and will be enrolled in the Employer Pull Notice (EPN) program. If you have questions about the duties of this position or the selection or hiring processes, please contact Jasmine Medrano at jasmine.medrano@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: 10/1/2024 11:59 PM Pacific
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION Applications are available online beginning Friday, March 29, 2024, through 4:30 pm, Friday, September 27, 2024 (EXTENDED). VACANCY INFORMATION : Current vacancies are Grades I-VII ($2,454.72 - $6,287.12 Bi-Weekly) The SCADA position is in the Water Treatment Division, Long Beach Utilities Department. Please refer to the Desirable Qualifications listed below for more information. Salary Information: Grade I - $2,454.72 - $3,333.52 Bi-Weekly Grade II - $2,713.60 - $3,688.48 Bi-Weekly Grade III - $3,000.40 - $4,082.48 Bi-Weekly Grade IV - $3,319.36 - $4,520.80 Bi-Weekly Grade V - $3,670.72 - $5,000.48 Bi-Weekly Grade VI - $4,065.36 - $5,536.72 Bi-Weekly Grade VII - $4,671.44 - $6,287.12 Bi-Weekly EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet one of the following options: Option A . Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option B. Associate degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Opportunities for Substitution of Education or Experience Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Knowledge and experience working with SCADA system software/hardware/communication network. Prior experience in Utility SCADA system or industrial control SCADA systems. Prior experience in IO Servers, SCADA network systems, HMI programing (e.g., Wonderware platforms), historians, PLC programing (e.g., Schneider Unity Pro), process instrumentation, PID loops, industrial protocols, SCADA communication protocols Prior experience troubleshooting failures such as PLC failure, failures in data path from plant floor to historian and HMI reconfiguration. Prior experience in electrical, instrumentation, control, and process design support during construction. Knowledge of the intersection and Integration of IT systems and operational technology systems. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, April 12, 2024, will be included in the exam process for Test # 01. If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. H674AN-24 LS:BSS-SCADA 03/27/2024 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid Parental Leave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 9/27/2024 4:30 PM Pacific
Jul 14, 2024
Full Time
DESCRIPTION Applications are available online beginning Friday, March 29, 2024, through 4:30 pm, Friday, September 27, 2024 (EXTENDED). VACANCY INFORMATION : Current vacancies are Grades I-VII ($2,454.72 - $6,287.12 Bi-Weekly) The SCADA position is in the Water Treatment Division, Long Beach Utilities Department. Please refer to the Desirable Qualifications listed below for more information. Salary Information: Grade I - $2,454.72 - $3,333.52 Bi-Weekly Grade II - $2,713.60 - $3,688.48 Bi-Weekly Grade III - $3,000.40 - $4,082.48 Bi-Weekly Grade IV - $3,319.36 - $4,520.80 Bi-Weekly Grade V - $3,670.72 - $5,000.48 Bi-Weekly Grade VI - $4,065.36 - $5,536.72 Bi-Weekly Grade VII - $4,671.44 - $6,287.12 Bi-Weekly EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet one of the following options: Option A . Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option B. Associate degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Opportunities for Substitution of Education or Experience Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Knowledge and experience working with SCADA system software/hardware/communication network. Prior experience in Utility SCADA system or industrial control SCADA systems. Prior experience in IO Servers, SCADA network systems, HMI programing (e.g., Wonderware platforms), historians, PLC programing (e.g., Schneider Unity Pro), process instrumentation, PID loops, industrial protocols, SCADA communication protocols Prior experience troubleshooting failures such as PLC failure, failures in data path from plant floor to historian and HMI reconfiguration. Prior experience in electrical, instrumentation, control, and process design support during construction. Knowledge of the intersection and Integration of IT systems and operational technology systems. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, April 12, 2024, will be included in the exam process for Test # 01. If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. H674AN-24 LS:BSS-SCADA 03/27/2024 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid Parental Leave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 9/27/2024 4:30 PM Pacific
City of Portland, Oregon
Portland, Oregon, United States
The Position Job Appointment: Full-Time Work Schedule: Monday - Friday, 8 am-5 pm. An alternate schedule may be available. Work Location: 6543 N BURLINGTON AVE, PORTLAND, OR 97203 Benefits: Please check our benefits tab for an overview of the benefits of this position. Union Representation: Non-represented, no union affiliation. To view current labor agreements, please visit https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements . Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. Are you a strategic, innovative, visionary leader and change agent with proven experience in leading service-oriented teams? Are you a detail-oriented individual who seeks an opportunity to apply your organizational skills to delivering critical information from complex systems? Do you enjoy working in a collaborative and diverse work culture that adapts to an evolving landscape of priorities and technical requirements? You may be the Manager I we are seeking! The City of Portland Bureau of Environmental Services (BES) is seeking a Manager I to lead the Data Acquisition and Notification Services (DANS) team. This team is part of the Technical Services Group of BES and is responsible for the development, operations, implementation, maintenance, and data delivery of the Hydrological Data Retrieval and Alarm (HYDRA) System. The HYDRA System is a complex Operational Technology (OT) Supervisory Control and Data Acquisition (SCADA) system that integrates with other OT systems on the bureau’s automation network. The HYDRA system is a collection of monitoring sites, communications systems, and data centers that generate and transmit operational, emergency, and environmental information for notification, regulatory compliance, management, and modeling of the City’s wastewater and stormwater collection and pumping systems. This position is responsible for leading a team of professionals to deliver reliable conveyance system, pump station, and rain gauge data and notifications to customers throughout the bureau, to other City agencies, and to regional public organizations to support strategic goals and requirements. The DANS Manager oversees all operations of the team and the HYDRA system assets, aligns levels of service to customer objectives, makes strategic and fiscal decisions as to personnel and equipment, sets data standards and business processes to meet program and bureau data management goals, and ensures that employees are provided with an equitable, safe, and productive work environment. What you’ll get to do: The DANS Manager is a leadership position that collaborates with managers, clients, and employees within and outside of BES to meet performance goals. Major job duties of this position include: Manage the generation and delivery of high-quality, defensible, secure, timely, and cost-effective HYDRA SCADA system data and notifications to internal and external customers.Lead DANS strategic planning and program implementation, including ongoing analysis and adaptive management of services, resources, capacities, methodologies, business processes, operating procedures, safety requirements, and work products.Supervise, mentor, retain, and recruit diverse, competent, innovative, and service-oriented staff to support the BES mission and strategic objectives and applicable technical standards and requirements. Plan, organize, and manage the work of staff, including developing and implementing work plans to achieve unit mission, goals, and desired levels of service, and ensuring that work is completed in a safe and effective manner.Collaborate and communicate with managers and senior technical staff to design and implement capital improvement projects, cybersecurity strategies, and HYDRA SCADA system improvements.Steward the physical and virtual assets of the HYDRA SCADA system and forecast future fiscal needs to develop and administer an annual budget, a five-year financial plan, and a long-term investment strategy. An ideal candidate will demonstrate through direct or transferrable experience: the ability to navigate a program through a period of change. Within BES, work is underway to evolve collaborative processes and systems that support bureau service delivery outcomes. With the City at midstream in a comprehensive shift to a new government structure, the position will also help to inform collaborative approaches to operational technology challenges common to agency partners within our Public Utility Service Area. Desired strengths include effective communication, analytic and problem-solving skills, and team leadership. About the Bureau of Environmental Services This is an exciting time to join the Bureau of Environmental Services (BES). Together we are reimagining the work we do to ensure it aligns with Our Values: We implement equity in our workplace, business practices, and service delivery. We value our customers and partners. We carefully manage our watersheds, wastewater and stormwater infrastructure, and financial resources. We encourage leadership among our employees in our City and community. We support a diverse, collaborative, healthy, and engaged workforce. We urge respectful communication and transparency. We advance innovative, sustainable, and resilient solutions. At BES, we value our customers and partners; Portlanders’ sense of connection to their waterways; conscientious stewardship of our watersheds, wastewater and stormwater infrastructure, and financial resources; a diverse, collaborative, healthy, and engaged workforce; leadership among our employees and in our City and community; equity in our workplace, business practices, and service delivery; clear communication and transparency; innovative, sustainable, and resilient solutions. BES is seeking talented individuals from diverse racial, ethnic, and socio-economic backgrounds with knowledge, ability, and experience working with a broad range of individuals and communities; and that desire to work collaboratively and creatively to broaden the variety of innovative ways to partner with and serve all Portland communities. To learn more about the work we do at BES, click on the link: About Environmental Services | Portland.gov Our BES 10-Year Strategic Plan can be found here: download (portland.gov) Questions: Terrol Johnson Senior Recruiter terrol.johnson@portlandoregon.gov To Qualify Applicants should specifically address and demonstrate in their résumé and supplemental questions how their education, training, and/or experience meet each of the following minimum qualifications: Knowledge of the principles and practices of leadership, operational and strategic planning, resource allocation, business process development and evaluation, fiscal accountability, and program management. Knowledge and skills related to Operational Technology system design, installation, operation, maintenance, data governance, and data delivery. Knowledge of technical communications systems, including networking and radio communications, instruments and measurement, and network security. Ability to manage, supervise, train, and evaluate the performance of a multicultural workforce in an equitable, safe, and customer-service-oriented workplace. Ability to apply analytic and problem-solving skills to develop sound conclusions, decisions, and recommendations to meet desired levels of service. Additional Requirements: A valid state driver’s license. Any combination of education and experience that is equivalent to the following: Education/Training : Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, utility management, engineering, environmental science, biological or physical science, planning or related field; AND Experience: Four (4) years of progressively responsible experience developing, implementing, and managing programs, projects, and/or personnel functions within an organization unit, including two (2) years in a supervisory role. Preferred Degree, experience, or professional certification in electrical engineering. The Recruitment Process STEP 1: Apply online between September 2 , 2024- September 23, 2024 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc. ) by the closing date of the recruitment. Application Tips Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested . E-mailed and/or faxed applications will not be accepted. STEP 2: Minimum Qualification Evaluation: Week of September 23, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. STEP 3: Establishment of Eligible List: week of September 30, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. STEP 4: Selection (Interview): week of October 07, 2024 Hiring bureau will review and select candidates for an interview STEP 5: Offer of Employment: TBD STEP 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes once per month . If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. An Equal Opportunity/Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 9/23/2024 11:59 PM Pacific
Sep 03, 2024
Full Time
The Position Job Appointment: Full-Time Work Schedule: Monday - Friday, 8 am-5 pm. An alternate schedule may be available. Work Location: 6543 N BURLINGTON AVE, PORTLAND, OR 97203 Benefits: Please check our benefits tab for an overview of the benefits of this position. Union Representation: Non-represented, no union affiliation. To view current labor agreements, please visit https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements . Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. Are you a strategic, innovative, visionary leader and change agent with proven experience in leading service-oriented teams? Are you a detail-oriented individual who seeks an opportunity to apply your organizational skills to delivering critical information from complex systems? Do you enjoy working in a collaborative and diverse work culture that adapts to an evolving landscape of priorities and technical requirements? You may be the Manager I we are seeking! The City of Portland Bureau of Environmental Services (BES) is seeking a Manager I to lead the Data Acquisition and Notification Services (DANS) team. This team is part of the Technical Services Group of BES and is responsible for the development, operations, implementation, maintenance, and data delivery of the Hydrological Data Retrieval and Alarm (HYDRA) System. The HYDRA System is a complex Operational Technology (OT) Supervisory Control and Data Acquisition (SCADA) system that integrates with other OT systems on the bureau’s automation network. The HYDRA system is a collection of monitoring sites, communications systems, and data centers that generate and transmit operational, emergency, and environmental information for notification, regulatory compliance, management, and modeling of the City’s wastewater and stormwater collection and pumping systems. This position is responsible for leading a team of professionals to deliver reliable conveyance system, pump station, and rain gauge data and notifications to customers throughout the bureau, to other City agencies, and to regional public organizations to support strategic goals and requirements. The DANS Manager oversees all operations of the team and the HYDRA system assets, aligns levels of service to customer objectives, makes strategic and fiscal decisions as to personnel and equipment, sets data standards and business processes to meet program and bureau data management goals, and ensures that employees are provided with an equitable, safe, and productive work environment. What you’ll get to do: The DANS Manager is a leadership position that collaborates with managers, clients, and employees within and outside of BES to meet performance goals. Major job duties of this position include: Manage the generation and delivery of high-quality, defensible, secure, timely, and cost-effective HYDRA SCADA system data and notifications to internal and external customers.Lead DANS strategic planning and program implementation, including ongoing analysis and adaptive management of services, resources, capacities, methodologies, business processes, operating procedures, safety requirements, and work products.Supervise, mentor, retain, and recruit diverse, competent, innovative, and service-oriented staff to support the BES mission and strategic objectives and applicable technical standards and requirements. Plan, organize, and manage the work of staff, including developing and implementing work plans to achieve unit mission, goals, and desired levels of service, and ensuring that work is completed in a safe and effective manner.Collaborate and communicate with managers and senior technical staff to design and implement capital improvement projects, cybersecurity strategies, and HYDRA SCADA system improvements.Steward the physical and virtual assets of the HYDRA SCADA system and forecast future fiscal needs to develop and administer an annual budget, a five-year financial plan, and a long-term investment strategy. An ideal candidate will demonstrate through direct or transferrable experience: the ability to navigate a program through a period of change. Within BES, work is underway to evolve collaborative processes and systems that support bureau service delivery outcomes. With the City at midstream in a comprehensive shift to a new government structure, the position will also help to inform collaborative approaches to operational technology challenges common to agency partners within our Public Utility Service Area. Desired strengths include effective communication, analytic and problem-solving skills, and team leadership. About the Bureau of Environmental Services This is an exciting time to join the Bureau of Environmental Services (BES). Together we are reimagining the work we do to ensure it aligns with Our Values: We implement equity in our workplace, business practices, and service delivery. We value our customers and partners. We carefully manage our watersheds, wastewater and stormwater infrastructure, and financial resources. We encourage leadership among our employees in our City and community. We support a diverse, collaborative, healthy, and engaged workforce. We urge respectful communication and transparency. We advance innovative, sustainable, and resilient solutions. At BES, we value our customers and partners; Portlanders’ sense of connection to their waterways; conscientious stewardship of our watersheds, wastewater and stormwater infrastructure, and financial resources; a diverse, collaborative, healthy, and engaged workforce; leadership among our employees and in our City and community; equity in our workplace, business practices, and service delivery; clear communication and transparency; innovative, sustainable, and resilient solutions. BES is seeking talented individuals from diverse racial, ethnic, and socio-economic backgrounds with knowledge, ability, and experience working with a broad range of individuals and communities; and that desire to work collaboratively and creatively to broaden the variety of innovative ways to partner with and serve all Portland communities. To learn more about the work we do at BES, click on the link: About Environmental Services | Portland.gov Our BES 10-Year Strategic Plan can be found here: download (portland.gov) Questions: Terrol Johnson Senior Recruiter terrol.johnson@portlandoregon.gov To Qualify Applicants should specifically address and demonstrate in their résumé and supplemental questions how their education, training, and/or experience meet each of the following minimum qualifications: Knowledge of the principles and practices of leadership, operational and strategic planning, resource allocation, business process development and evaluation, fiscal accountability, and program management. Knowledge and skills related to Operational Technology system design, installation, operation, maintenance, data governance, and data delivery. Knowledge of technical communications systems, including networking and radio communications, instruments and measurement, and network security. Ability to manage, supervise, train, and evaluate the performance of a multicultural workforce in an equitable, safe, and customer-service-oriented workplace. Ability to apply analytic and problem-solving skills to develop sound conclusions, decisions, and recommendations to meet desired levels of service. Additional Requirements: A valid state driver’s license. Any combination of education and experience that is equivalent to the following: Education/Training : Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, utility management, engineering, environmental science, biological or physical science, planning or related field; AND Experience: Four (4) years of progressively responsible experience developing, implementing, and managing programs, projects, and/or personnel functions within an organization unit, including two (2) years in a supervisory role. Preferred Degree, experience, or professional certification in electrical engineering. The Recruitment Process STEP 1: Apply online between September 2 , 2024- September 23, 2024 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc. ) by the closing date of the recruitment. Application Tips Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested . E-mailed and/or faxed applications will not be accepted. STEP 2: Minimum Qualification Evaluation: Week of September 23, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. STEP 3: Establishment of Eligible List: week of September 30, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. STEP 4: Selection (Interview): week of October 07, 2024 Hiring bureau will review and select candidates for an interview STEP 5: Offer of Employment: TBD STEP 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes once per month . If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. An Equal Opportunity/Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 9/23/2024 11:59 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER W2604A When to Submit Your Application: We are accepting applications beginning September 3, 2024, at 7:00 a.m., (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice. Type of Recruitment: Open Competitive Job Opportunity No out-of-class experience or withhold will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Click here for more details on employee benefits. Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 million and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity: We are pursuing a qualified candidate to fill an Information Technology Project Manager I position in the Innovation Business Management Division (IBMD). Under general supervision, plans, manages, and leads the execution of information technology projects of smaller scale and/or limited complexity and risk. Provides technical leadership and coordination to a project team as needed. This is the first working level in the Information Technology Project Manager Series. Positions allocable to this class typically report to an IT supervisor or manager, and function as managers of information technology projects of smaller or limited scale and complexity. Incumbents utilize techniques, methods, and tools of information technology project management to oversee projects of limited size and/or complexity, and risk as determined by budget allocation, mission criticality, technical and/or solution complexity, and number of involved stakeholder organizations. Positions require information technology and programmatic knowledge necessary to provide insightful and effective planning, management, and oversight of project progress and results. Projects typically assigned to positions in this class are usually well-defined in scope, associated with one line of business or operational function, have limited systems integration, and are generally non-essential to continued County operations and services. Information Technology Project Manager I is distinguished from Information Technology Project Manager II by the latter’s supervisory role and responsibility for managing larger projects of a less well-defined scope, typically associated with more than one department or line of business and having greater mission criticality and technical and/or solution complexity, with interactions with project stakeholders requiring a higher level of facilitation, documentation, and/or particular sensitivity to confidential matters. IT Project Managers are distinguished from IT Business Analysts in that the latter primarily evaluate the business and technological requirements of the product or solution, whereas IT Project Managers primarily plan and execute the stages of its development and implementation. Essential Job Functions Essential Job Functions: Plans, manages, and leads the execution of medium to large information technology projects such as upgrades to existing systems or implementation of commercial off-the-shelf software without substantial customization. Collaborates with project stakeholders and contributes to or leads project initiation activities that may include defining scope and performance measures, developing a business case, determining a project approach, and developing and establishing a project charter. Contributes to or leads project-planning activities such as alternatives analyses and feasibility assessments, refinements of scope and performance measures, project approach, identification of resource requirements, budget and schedule development, establishment of initial project team and document project management plan. Understands and applies appropriate methodologies and tools for specific projects and situations to deliver consistent, effective, and quality results. Manages all aspects of project execution including budget and funding outlays, resources, schedule, staff and plan performance, risks, reporting, anticipated and unexpected issues and problems, quality, scope, outcomes, and results. Contributes to or leads the development and execution of communication plan, which may include communicating with multiple stakeholders about the project’s impact or status. Prepares status reports and provides updates to internal and external project stakeholders, sponsors, and oversight agencies. Coordinates, requests, and recommends changes to original specifications with project sponsor, project team, or stakeholders. Identifies potential problems and facilitates their resolution by determining or recommending and implementing a risk mitigation strategy. Leads or participates in project close-out activities such as transitions, lessons learned, and post-implementation review and reporting. Applies interpersonal skills to establish and maintain effective working relationships with team members, management, and stakeholders. Participate actively in developing solicitations and associated documents for contracted services in connection with ongoing projects as needed. Serves as technical lead and coordinate the activities of a project team as needed. Requirements Requirements to Qualify: Option I: A Bachelor’s degree* from an accredited college or university in Computer Science, Management Information Systems, or a closely related field -AND- Three (3) years of experience performing software development, information technology project management, or business or systems analysis in a centralized information technology organization**. Option II: Six (6) years of experience in planning, managing***, and leading the execution**** of information technology projects in a centralized information technology organization**. A Bachelor’s degree* from an accredited college or university in any field may substitute for up to two (2) years of the required experience. For Options I and II, Project Management Professional (PMP) certification from the Project Management Institute may be substituted for an additional two (2) years of experience. Special Requirement Information: *In order to receive credit for any degree, such as a Bachelor's, or PMP certification, you must include a legible copy of the official diploma/certification, official transcripts, or official letter from the accredited institution which shows degree has been conferred and the area of specialization with your application at the time of filing or within five (5) calendar days from application submission. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst. **Centralized Information Technology Organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at the Sheriff's Department, the coordinated executive command structure) for the department or major organization unit. ***Managing is defined as the process of organizing, coordinating, scheduling, overseeing, and closing the work of projects and programs to achieve specific goals and meet specific success criteria; to develop the project scope, define project guidelines, obtain business and information technology approvals, and coordinate the resources necessary to successfully complete the project. ****Project execution is defined as putting plans and strategies into action to complete the project according to its objectives and includes implementing plans, resource allocation, monitoring progress, managing risks, communication to stakeholders, and quality control. License: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed in carry out job-related essential functions. Physical Expectations: 2- Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: Technical knowledge and understanding of IT infrastructures and proficiency with project management tools like Microsoft Project. Experience working in a public agency (e.g., City, County, State, Federal, etc.). Additional Information Our Assessment Process: First, meet our requirements above. After that, our process includes a structured oral interview covering training, experience, and general ability to perform the duties of the position weighted at 100%. Candidates must achieve a passing score of 70% or higher on assessment to be added onto the list of eligible candidates on the Eligible Register. Note: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov , info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notification from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov, info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application, and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Have questions about anything listed above? Contact us: Exam Number: W2604A Department Contact Name: Debra Tse Department Contact Phone: (323) 457-5327 Department Contact Email: DTse@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 881-3932 or (323) 267-2013 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here Closing Date/Time: Continuous
Aug 31, 2024
Full Time
Position/Program Information EXAM NUMBER W2604A When to Submit Your Application: We are accepting applications beginning September 3, 2024, at 7:00 a.m., (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice. Type of Recruitment: Open Competitive Job Opportunity No out-of-class experience or withhold will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Click here for more details on employee benefits. Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 million and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity: We are pursuing a qualified candidate to fill an Information Technology Project Manager I position in the Innovation Business Management Division (IBMD). Under general supervision, plans, manages, and leads the execution of information technology projects of smaller scale and/or limited complexity and risk. Provides technical leadership and coordination to a project team as needed. This is the first working level in the Information Technology Project Manager Series. Positions allocable to this class typically report to an IT supervisor or manager, and function as managers of information technology projects of smaller or limited scale and complexity. Incumbents utilize techniques, methods, and tools of information technology project management to oversee projects of limited size and/or complexity, and risk as determined by budget allocation, mission criticality, technical and/or solution complexity, and number of involved stakeholder organizations. Positions require information technology and programmatic knowledge necessary to provide insightful and effective planning, management, and oversight of project progress and results. Projects typically assigned to positions in this class are usually well-defined in scope, associated with one line of business or operational function, have limited systems integration, and are generally non-essential to continued County operations and services. Information Technology Project Manager I is distinguished from Information Technology Project Manager II by the latter’s supervisory role and responsibility for managing larger projects of a less well-defined scope, typically associated with more than one department or line of business and having greater mission criticality and technical and/or solution complexity, with interactions with project stakeholders requiring a higher level of facilitation, documentation, and/or particular sensitivity to confidential matters. IT Project Managers are distinguished from IT Business Analysts in that the latter primarily evaluate the business and technological requirements of the product or solution, whereas IT Project Managers primarily plan and execute the stages of its development and implementation. Essential Job Functions Essential Job Functions: Plans, manages, and leads the execution of medium to large information technology projects such as upgrades to existing systems or implementation of commercial off-the-shelf software without substantial customization. Collaborates with project stakeholders and contributes to or leads project initiation activities that may include defining scope and performance measures, developing a business case, determining a project approach, and developing and establishing a project charter. Contributes to or leads project-planning activities such as alternatives analyses and feasibility assessments, refinements of scope and performance measures, project approach, identification of resource requirements, budget and schedule development, establishment of initial project team and document project management plan. Understands and applies appropriate methodologies and tools for specific projects and situations to deliver consistent, effective, and quality results. Manages all aspects of project execution including budget and funding outlays, resources, schedule, staff and plan performance, risks, reporting, anticipated and unexpected issues and problems, quality, scope, outcomes, and results. Contributes to or leads the development and execution of communication plan, which may include communicating with multiple stakeholders about the project’s impact or status. Prepares status reports and provides updates to internal and external project stakeholders, sponsors, and oversight agencies. Coordinates, requests, and recommends changes to original specifications with project sponsor, project team, or stakeholders. Identifies potential problems and facilitates their resolution by determining or recommending and implementing a risk mitigation strategy. Leads or participates in project close-out activities such as transitions, lessons learned, and post-implementation review and reporting. Applies interpersonal skills to establish and maintain effective working relationships with team members, management, and stakeholders. Participate actively in developing solicitations and associated documents for contracted services in connection with ongoing projects as needed. Serves as technical lead and coordinate the activities of a project team as needed. Requirements Requirements to Qualify: Option I: A Bachelor’s degree* from an accredited college or university in Computer Science, Management Information Systems, or a closely related field -AND- Three (3) years of experience performing software development, information technology project management, or business or systems analysis in a centralized information technology organization**. Option II: Six (6) years of experience in planning, managing***, and leading the execution**** of information technology projects in a centralized information technology organization**. A Bachelor’s degree* from an accredited college or university in any field may substitute for up to two (2) years of the required experience. For Options I and II, Project Management Professional (PMP) certification from the Project Management Institute may be substituted for an additional two (2) years of experience. Special Requirement Information: *In order to receive credit for any degree, such as a Bachelor's, or PMP certification, you must include a legible copy of the official diploma/certification, official transcripts, or official letter from the accredited institution which shows degree has been conferred and the area of specialization with your application at the time of filing or within five (5) calendar days from application submission. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst. **Centralized Information Technology Organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at the Sheriff's Department, the coordinated executive command structure) for the department or major organization unit. ***Managing is defined as the process of organizing, coordinating, scheduling, overseeing, and closing the work of projects and programs to achieve specific goals and meet specific success criteria; to develop the project scope, define project guidelines, obtain business and information technology approvals, and coordinate the resources necessary to successfully complete the project. ****Project execution is defined as putting plans and strategies into action to complete the project according to its objectives and includes implementing plans, resource allocation, monitoring progress, managing risks, communication to stakeholders, and quality control. License: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed in carry out job-related essential functions. Physical Expectations: 2- Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: Technical knowledge and understanding of IT infrastructures and proficiency with project management tools like Microsoft Project. Experience working in a public agency (e.g., City, County, State, Federal, etc.). Additional Information Our Assessment Process: First, meet our requirements above. After that, our process includes a structured oral interview covering training, experience, and general ability to perform the duties of the position weighted at 100%. Candidates must achieve a passing score of 70% or higher on assessment to be added onto the list of eligible candidates on the Eligible Register. Note: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov , info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notification from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. How to Apply: Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DTse@isd.lacounty.gov, info@governmentjobs.com, and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application, and you may be disqualified. Computer and Internet Access at Public Libraries: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Have questions about anything listed above? Contact us: Exam Number: W2604A Department Contact Name: Debra Tse Department Contact Phone: (323) 457-5327 Department Contact Email: DTse@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 881-3932 or (323) 267-2013 Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ] For detailed information, please click here Closing Date/Time: Continuous
CITY OF SAN JOSE
San Jose, California, United States
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The City of San José is a place where we use civic technology to help our community thrive. As the 13th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology’s (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. Position Duties NOTE - The first review of applications was on Monday, August 5, 2024. We will conduct another round of application review on Tuesday, September 3, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, August 30, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of September 9, 2024. The City of San José is creating a civic technology foundation that helps our community thrive every day. Do you have the skills and sense of service it takes? If yes, read on... This is an exciting opportunity under the Technical Infrastructure Division in the Information Technology Department (ITD). The Technical Infrastructure Division designs and engineers solutions that address and meet the City’s strategies built around Smart City initiatives, such as Digital Inclusion and Digital Equity, Public Wi-Fi expansion for Economic Development, Endpoint Modernization and virtualization, Multi-cloud frameworks, and digital analytics to support data-driven decisions. The Technical Infrastructure Division includes citywide wired and wireless network infrastructure, core server infrastructure, public and private cloud infrastructure, and hyper-converged infrastructure. The city seeks motivated engineering-level candidates who are energized by opportunities to maximize their potential by learning new technologies, designing and implementing solutions, and fulfilling smart city initiatives. Please note that the Enterprise Network Infrastructure Engineer (Enterprise Information Technology Engineer I/II) position is currently on a hybrid telework schedule - working remotely and onsite is subject to change. Salary Information: The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Enterprise Information Technology Engineer (EITE) I/II shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range including the 5% non-pensionable increase: Enterprise Information Technology Engineer I: $121,583.28 - $147,944.16 annually Enterprise Information Technology Engineer II: $128,812.32 - $156,942.24 annually The EITE I/II classifications are represented by the Municipal Employees' Federation (MEF) bargaining unit. Minimum Qualifications Education: EITE I: A Bachelor’s Degree from an accredited college or university in Computer Science, Computer Engineering, MIS, Business and Public Administration, or a closely related field. EITE II: A Bachelor’s Degree from an accredited college or university in Computer Science, Computer Engineering, MIS, Business and Public Administration, or a closely related field. Experience: EITE I: three (3) years of increasingly progressive experience equivalent to performing technical work of complex difficulty to provide desktop, data security, application and system administration, and server or network administration or software applications to support end users, electronic business systems/solutions, and software applications for high availability and uptime. EITE II: four (4) years of increasingly progressive experience equivalent to performing technical work of complex difficulty to provide desktop, data security, applications and system administration, and server or network administration or software applications to support end users, electronic business systems/solutions, and software applications for high availability and uptime. Acceptable Substitutions: Two (2) years of related experience may be substituted for up to two (2) years of the education requirement License or Certificates: EITE I: Possession of an industry certification that demonstrates expertise in information technology field, such as a Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise, Cisco Certified Network Professional (CCNP), Network Associate (CCNA) certification, OR an equivalent professional, industry recognized certification acceptable to the City. EITE II : Possession and maintenance of a current (non-expired) industry certification* that demonstrates expertise in the relevant information technology field, such as a Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise, Cisco Certified Network Professional (CCNP), Network Associate (CCNA) certification, OR an equivalent professional, industry recognized certification acceptable to the City. *Until further notice, the minimum qualification for certification has been temporarily modified to allow successful candidates to obtain industry certification(s) within 6 months of hire. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - The ideal candidate must possess a combination of the following knowledge and experience: Ability to understand the complexities of enterprise infrastructure and how to leverage technologies for citywide benefits. Strong technical hands-on experience in designing, configuring, implementing, managing, troubleshooting, and administering current technologies such as: Layer 2 switching (VLAN) e.g. Spanning Tree; Advanced layer 3 routing e.g. Open Shortest Path First (OSPF) and/or Border Gateway Protocol (BGP); Network design and optimization; Enterprise Wi-Fi and wireless broadband; Quality of Service (QOS); Application load-balancing; Network security controls e.g. Extensible Authentication Protocol (EAP) and/or Remote Authentication Dial-In User Service (RADIUS); Software-Defined Networking (SDN) configuration and management; and/or, VMWare networking; NSX-T or NSX-V Ability to write and run scripts (e.g., Powershell, Python, etc.) is highly desirable Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Project Management - Requires familiarity with Agile Methodology to manage and lead technical projects. Ensures support for projects and implements agency goals and strategic objectives. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s). Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions . Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews , one of which may include a practical/writing exercise . You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. In addition, please attach your resume as part of the application process. If you have questions about the duties of these positions, the selection or hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: Continuous
Aug 30, 2024
Full Time
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The City of San José is a place where we use civic technology to help our community thrive. As the 13th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology’s (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. Position Duties NOTE - The first review of applications was on Monday, August 5, 2024. We will conduct another round of application review on Tuesday, September 3, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, August 30, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of September 9, 2024. The City of San José is creating a civic technology foundation that helps our community thrive every day. Do you have the skills and sense of service it takes? If yes, read on... This is an exciting opportunity under the Technical Infrastructure Division in the Information Technology Department (ITD). The Technical Infrastructure Division designs and engineers solutions that address and meet the City’s strategies built around Smart City initiatives, such as Digital Inclusion and Digital Equity, Public Wi-Fi expansion for Economic Development, Endpoint Modernization and virtualization, Multi-cloud frameworks, and digital analytics to support data-driven decisions. The Technical Infrastructure Division includes citywide wired and wireless network infrastructure, core server infrastructure, public and private cloud infrastructure, and hyper-converged infrastructure. The city seeks motivated engineering-level candidates who are energized by opportunities to maximize their potential by learning new technologies, designing and implementing solutions, and fulfilling smart city initiatives. Please note that the Enterprise Network Infrastructure Engineer (Enterprise Information Technology Engineer I/II) position is currently on a hybrid telework schedule - working remotely and onsite is subject to change. Salary Information: The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Enterprise Information Technology Engineer (EITE) I/II shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range including the 5% non-pensionable increase: Enterprise Information Technology Engineer I: $121,583.28 - $147,944.16 annually Enterprise Information Technology Engineer II: $128,812.32 - $156,942.24 annually The EITE I/II classifications are represented by the Municipal Employees' Federation (MEF) bargaining unit. Minimum Qualifications Education: EITE I: A Bachelor’s Degree from an accredited college or university in Computer Science, Computer Engineering, MIS, Business and Public Administration, or a closely related field. EITE II: A Bachelor’s Degree from an accredited college or university in Computer Science, Computer Engineering, MIS, Business and Public Administration, or a closely related field. Experience: EITE I: three (3) years of increasingly progressive experience equivalent to performing technical work of complex difficulty to provide desktop, data security, application and system administration, and server or network administration or software applications to support end users, electronic business systems/solutions, and software applications for high availability and uptime. EITE II: four (4) years of increasingly progressive experience equivalent to performing technical work of complex difficulty to provide desktop, data security, applications and system administration, and server or network administration or software applications to support end users, electronic business systems/solutions, and software applications for high availability and uptime. Acceptable Substitutions: Two (2) years of related experience may be substituted for up to two (2) years of the education requirement License or Certificates: EITE I: Possession of an industry certification that demonstrates expertise in information technology field, such as a Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise, Cisco Certified Network Professional (CCNP), Network Associate (CCNA) certification, OR an equivalent professional, industry recognized certification acceptable to the City. EITE II : Possession and maintenance of a current (non-expired) industry certification* that demonstrates expertise in the relevant information technology field, such as a Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise, Cisco Certified Network Professional (CCNP), Network Associate (CCNA) certification, OR an equivalent professional, industry recognized certification acceptable to the City. *Until further notice, the minimum qualification for certification has been temporarily modified to allow successful candidates to obtain industry certification(s) within 6 months of hire. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - The ideal candidate must possess a combination of the following knowledge and experience: Ability to understand the complexities of enterprise infrastructure and how to leverage technologies for citywide benefits. Strong technical hands-on experience in designing, configuring, implementing, managing, troubleshooting, and administering current technologies such as: Layer 2 switching (VLAN) e.g. Spanning Tree; Advanced layer 3 routing e.g. Open Shortest Path First (OSPF) and/or Border Gateway Protocol (BGP); Network design and optimization; Enterprise Wi-Fi and wireless broadband; Quality of Service (QOS); Application load-balancing; Network security controls e.g. Extensible Authentication Protocol (EAP) and/or Remote Authentication Dial-In User Service (RADIUS); Software-Defined Networking (SDN) configuration and management; and/or, VMWare networking; NSX-T or NSX-V Ability to write and run scripts (e.g., Powershell, Python, etc.) is highly desirable Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Project Management - Requires familiarity with Agile Methodology to manage and lead technical projects. Ensures support for projects and implements agency goals and strategic objectives. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s). Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions . Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews , one of which may include a practical/writing exercise . You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. In addition, please attach your resume as part of the application process. If you have questions about the duties of these positions, the selection or hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: Continuous
City of Palmdale, CA
Palmdale, California, United States
DESCRIPTION **This position will remain open until filled, with a first review date of September 2nd** Under general direction, plans, organizes, controls, and directs the work of staff performing difficult and complex professional, technical, and administrative support related to all city programs and activities. Coordinates long-term and short-term project planning; coordinates assigned activities with other City departments, divisions, outside agencies, and the public. Provides expert professional assistance to City management staff in all areas of expertise. DISTINGUISHING CHARACTERISTICS: Manager I Manager I is the first level in the Manager series. Incumbents in this classification exercise initiative and judgment as they supervise staff performing duties relating to the department or division assigned. This class is distinguished from the fully experienced Manager II by the more routine nature of work activities and the limited degree of independent judgment and action exercised. Manager II Manager II is the second level in the Manager series. Under general direction within a framework of established policies and procedures, the incumbent independently performs the full range of routine to highly complex professional and supervisory work requiring advanced departmental or division knowledge and substantial professional experience. Assignments are given in general terms and subject to periodic review usually upon completion. There is significant latitude for discretion and independent judgment in the selection of work methods to achieve established goals. EXAMPLES OF ESSENTIAL DUTIES Essential and other important responsibilities and functions may include, but are not limited to, the following: • Manage and organize the planning and implementation of complex projects and activities; establish objectives, priorities, and schedules; manage project budgets. • Assist in developing and implementing department or division goals and objectives, policies, and priorities. • Plan, organize, and direct the activities and staff of the division; exercise direct and indirect supervision over assigned professional and technical staff; and select, supervise, train, and evaluate professional, technical, and clerical staff. • Develop and standardize procedures and methods to improve the efficiency and effectiveness of services, projects, and activities; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and recommends to their Director or Deputy Director. • Supervise department or division staff; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures as required; maintain discipline and high standards necessary for the efficient and professional operation of the department. • Assist new or existing staff in learning departmental practices and protocols, methods, and procedures. • Develop and implement the department or division’s goals, objectives, policies, and priorities. • Assist in preparing budgets; make budget recommendations relative to the assigned program areas of responsibility; coordinate and compile budget recommendations prepared by other staff into a comprehensive budget document; and research past expenditures and forecast next year’s increases. • Perform related duties as assigned. Example Of Essential Functions When Assigned To: Finance • Manage and direct the fiscal management of the City, including revenue forecasting, collection and disbursement of funds, accounting, financial reporting, auditing, and investment of funds. • Plan, direct, and coordinate the administration of the City's finance, accounting and budgeting, services; recommend internal control policies and implement procedures to conduct activities; ensure that activities are conducted in accordance with related laws, ordinances, rules and regulations; develop comprehensive plans to satisfy future needs for departmental services. • Assist the Director and City Manager in preparation of the operating and capital improvement budgets for the City; estimate anticipated revenues; assist in reviewing proposed budget allocations; conduct complex fiscal analysis and prepare related reports. • Prepare and supervise the preparation of reports to the State Controller, County Auditor Controller and other Federal, State or County agencies. • Manage the investments of the City; purchase securities and invest City funds at the direction of the City Treasurer; prepare all documents necessary to transfer funds and document all transactions; manage the preparation of monthly reports for City Council. • Review posting, balancing, and reconciling of accounting transactions to ensure conformance with generally accepted accounting principles and standards. • Manage and participate in the City’s annual financial audit; work with the City’s independent auditor; assume responsibility for the development of the Annual Comprehensive Financial Report (ACFR). • Prepare, present, and be knowledgeable about City Council agenda items on financial matters and attend City Council meetings. • Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor workload, administrative and support systems, and internal reporting relationships; identify opportunities for improvement and direct the implementation of improvements. • Establish, maintain, and foster positive and harmonious working relationships with City staff and all those contacted in the course of work. • Provide financial data, and analysis of economic proposals to the City's bargaining team. • Perform related duties as assigned. EXPERIENCE & TRAINING / LICENSE AND/OR CERTIFICATE Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible experience in an applicable field, including three years of experience in a supervisory or management capacity. Training: A Bachelor’s Degree from an accredited college or university with major coursework in a related field. Licenses/Certifications/Other Requirements: Possession of, or ability to obtain, an appropriate, valid California driver's license by the time of appointment. MINIMUM QUALIFICATIONS Knowledge of: • Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. • Principles and practices of budget development and administration. • Principles and practices of employee supervision, either directly or through subordinate levels of supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. • Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned functional area. • Contract management practices in a public agency setting. • Applicable Federal, State, and local laws, codes, and regulations. • General principles of risk management related to the functions of the assigned area. • Record-keeping principles and procedures. • Modern office practices, methods, and computer equipment and applications related to work. • English usage, grammar, spelling, vocabulary, and punctuation. • Techniques for effectively representing the City in contact with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations. • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. Ability to: • Recommend and implement goals, objectives, and practices for providing effective and efficient services. • Plan, organize, assign, review, and evaluate staff work and train staff in work procedures. • Evaluate and develop improvements in operations, procedures, policies, or methods. • Prepare clear and concise reports, correspondence, policies, procedures, and other written materials. • Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations. • Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. • Effectively represent the department and the City in meetings with governmental agencies, community groups, various businesses, professional and regulatory organizations, and in meetings with individuals. • Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems. • Operate modern office equipment, including computer equipment and specialized software applications programs. • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. • Make sound, independent decisions within established policy and procedural guidelines. • Effectively communicate in person, over the telephone, and in writing in English; make effective presentations before the public, commissions, and City Council. • Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations. • Maintain confidentiality of sensitive information. • Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. • Provide quality customer service. WORKING CONDITIONS: Physical Demands: Mobility: frequent use of a keyboard; frequent walking, standing, and sitting for long periods of time; occasional climbing, bending, and squatting. Lifting: frequently up to 10 pounds; occasionally up to 40 pounds. Vision: constant use of overall vision; frequent reading and close-up work; occasional color and depth vision. Dexterity: frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. Work Environment: Work is performed in a typical temperature-controlled office environment, subject to typical office noise. Incumbents in these classes may be required to work during irregular business hours and travel on an occasional basis. The City of Palmdale is noted for its highly skilled work force with a large concentration of aerospace firms located at Air Force Plant 42 and nearby Edwards Air Force Base. Its family oriented and culturally enhancing venues such as the Palmdale Playhouse, DryTown Water Park and Starlight Amphitheater make Palmdale "a place to call home." The city is located approximately one hour north of Los Angeles off the Antelope Valley Freeway (14). Palmdale encompasses about 104 square miles and has a population of approximately 153,000. The City is served by several school districts and has a growing retail and commercial base. For more information visit www.cityofpalmdale.org. BUSINESS HOURS: Normal operating hours are from 7:30 am to 6:00 pm Monday - Thursday. CLOSED on Friday. UNION: The Teamsters Local 911 represents certain positions in the City's Maintenance Division of Public Works. EMPLOYMENT INFORMATION APPLICATION MATERIALS must be submitted by the closing date listed in the job bulletin. Resumes cannot be accepted in lieu of a City online application. RESIDENCE within the City is not required. AN ELIGIBILITY LIST of the most qualified applicants will be compiled based on the results of the selection process. The list will remain in place for a period to be determined by Human Resources. BENEFITS listed here apply to full-time and benefited part-time positions; not to unbenefited part-time employees unless so described. A PROBATION PERIOD of six months minimum applies to initial employment with the City. VACATION, HOLIDAYS AND LEAVE: The City provides 14 paid holidays per year and 80 hours vacation (years one through four) with a maximum accrual of 240 hours (160 hours for benefited part-time employees). Administrative employees accrue 80 hours of administrative leave per year with a maximum accrual of 240 hours. SICK LEAVE: Employees accrue 96 hours per year with a maximum accrual of 800 hours (400 hours for benefited part-time employees). Unbenefited part-time employees receive 28 hours of paid sick leave per fiscal year. RETIREMENT: The City is a member of the California Public Employees' Retirement System (Cal-PERS). Full-time and benefited part-time employees will be enrolled in either the New Member or Classic plan, as defined by CalPERS. New Members are enrolled in the 2% @ 62 formula and pay the full 6.25% employee contribution. Classic Members are enrolled in the 2% @ 60 formula and pay the full 7% employee contribution. All other part-time employees are covered under the Public Agency Retirement Services (PARS). WELLNESS PROGRAM: The program includes gym membership discounts, healthy eating programs, exercise classes & other programs. DIRECT DEPOSIT: Direct Deposit is mandatory for all new employees. CREDIT UNION: F&A Federal Credit Union & Logix Federal Credit Union (formerly Lockheed) are available options. INSURANCE: The City offers group health, dental/vision, long term and short term disability, and a $50,000 life insurance policy for full-time employees. The City contributes towards the employee's health insurance. DEFERRED COMPENSATION: The City participates in the ICMA-RC Deferred Compensation Plan, which enables benefited part-time and full-time employees to contribute on a tax deferred basis. OVERTIME COMPENSATION: Over time is accrued at time-and-a-half for eligible employees for time physically worked in excess of the regular forty (40) hour work week. PART-TIME EMPLOYEES: Unbenefited part-time employees are reviewed for merit salary advancement, but are not eligible for any other benefits listed. Benefited part-time employees are eligible for CalPERS retirement, sick leave, holidays, & vacation on a prorated basis. MILEAGE PAY: Any employee may be reimbursed for work related mileage at 54 cents per mile when assigned to use their private vehicle on City business. SOCIAL SECURITY: The City does not participate in Social Security, and does not deduct Social Security payments from any employee's salary. The City does deduct 1.45% of salary for Medicare & makes a 1.45% matching contribution *Benefits can change at any time. Closing Date/Time: Continuous
Aug 08, 2024
Full Time
DESCRIPTION **This position will remain open until filled, with a first review date of September 2nd** Under general direction, plans, organizes, controls, and directs the work of staff performing difficult and complex professional, technical, and administrative support related to all city programs and activities. Coordinates long-term and short-term project planning; coordinates assigned activities with other City departments, divisions, outside agencies, and the public. Provides expert professional assistance to City management staff in all areas of expertise. DISTINGUISHING CHARACTERISTICS: Manager I Manager I is the first level in the Manager series. Incumbents in this classification exercise initiative and judgment as they supervise staff performing duties relating to the department or division assigned. This class is distinguished from the fully experienced Manager II by the more routine nature of work activities and the limited degree of independent judgment and action exercised. Manager II Manager II is the second level in the Manager series. Under general direction within a framework of established policies and procedures, the incumbent independently performs the full range of routine to highly complex professional and supervisory work requiring advanced departmental or division knowledge and substantial professional experience. Assignments are given in general terms and subject to periodic review usually upon completion. There is significant latitude for discretion and independent judgment in the selection of work methods to achieve established goals. EXAMPLES OF ESSENTIAL DUTIES Essential and other important responsibilities and functions may include, but are not limited to, the following: • Manage and organize the planning and implementation of complex projects and activities; establish objectives, priorities, and schedules; manage project budgets. • Assist in developing and implementing department or division goals and objectives, policies, and priorities. • Plan, organize, and direct the activities and staff of the division; exercise direct and indirect supervision over assigned professional and technical staff; and select, supervise, train, and evaluate professional, technical, and clerical staff. • Develop and standardize procedures and methods to improve the efficiency and effectiveness of services, projects, and activities; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and recommends to their Director or Deputy Director. • Supervise department or division staff; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures as required; maintain discipline and high standards necessary for the efficient and professional operation of the department. • Assist new or existing staff in learning departmental practices and protocols, methods, and procedures. • Develop and implement the department or division’s goals, objectives, policies, and priorities. • Assist in preparing budgets; make budget recommendations relative to the assigned program areas of responsibility; coordinate and compile budget recommendations prepared by other staff into a comprehensive budget document; and research past expenditures and forecast next year’s increases. • Perform related duties as assigned. Example Of Essential Functions When Assigned To: Finance • Manage and direct the fiscal management of the City, including revenue forecasting, collection and disbursement of funds, accounting, financial reporting, auditing, and investment of funds. • Plan, direct, and coordinate the administration of the City's finance, accounting and budgeting, services; recommend internal control policies and implement procedures to conduct activities; ensure that activities are conducted in accordance with related laws, ordinances, rules and regulations; develop comprehensive plans to satisfy future needs for departmental services. • Assist the Director and City Manager in preparation of the operating and capital improvement budgets for the City; estimate anticipated revenues; assist in reviewing proposed budget allocations; conduct complex fiscal analysis and prepare related reports. • Prepare and supervise the preparation of reports to the State Controller, County Auditor Controller and other Federal, State or County agencies. • Manage the investments of the City; purchase securities and invest City funds at the direction of the City Treasurer; prepare all documents necessary to transfer funds and document all transactions; manage the preparation of monthly reports for City Council. • Review posting, balancing, and reconciling of accounting transactions to ensure conformance with generally accepted accounting principles and standards. • Manage and participate in the City’s annual financial audit; work with the City’s independent auditor; assume responsibility for the development of the Annual Comprehensive Financial Report (ACFR). • Prepare, present, and be knowledgeable about City Council agenda items on financial matters and attend City Council meetings. • Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor workload, administrative and support systems, and internal reporting relationships; identify opportunities for improvement and direct the implementation of improvements. • Establish, maintain, and foster positive and harmonious working relationships with City staff and all those contacted in the course of work. • Provide financial data, and analysis of economic proposals to the City's bargaining team. • Perform related duties as assigned. EXPERIENCE & TRAINING / LICENSE AND/OR CERTIFICATE Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible experience in an applicable field, including three years of experience in a supervisory or management capacity. Training: A Bachelor’s Degree from an accredited college or university with major coursework in a related field. Licenses/Certifications/Other Requirements: Possession of, or ability to obtain, an appropriate, valid California driver's license by the time of appointment. MINIMUM QUALIFICATIONS Knowledge of: • Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. • Principles and practices of budget development and administration. • Principles and practices of employee supervision, either directly or through subordinate levels of supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. • Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned functional area. • Contract management practices in a public agency setting. • Applicable Federal, State, and local laws, codes, and regulations. • General principles of risk management related to the functions of the assigned area. • Record-keeping principles and procedures. • Modern office practices, methods, and computer equipment and applications related to work. • English usage, grammar, spelling, vocabulary, and punctuation. • Techniques for effectively representing the City in contact with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations. • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. Ability to: • Recommend and implement goals, objectives, and practices for providing effective and efficient services. • Plan, organize, assign, review, and evaluate staff work and train staff in work procedures. • Evaluate and develop improvements in operations, procedures, policies, or methods. • Prepare clear and concise reports, correspondence, policies, procedures, and other written materials. • Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations. • Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. • Effectively represent the department and the City in meetings with governmental agencies, community groups, various businesses, professional and regulatory organizations, and in meetings with individuals. • Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems. • Operate modern office equipment, including computer equipment and specialized software applications programs. • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. • Make sound, independent decisions within established policy and procedural guidelines. • Effectively communicate in person, over the telephone, and in writing in English; make effective presentations before the public, commissions, and City Council. • Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations. • Maintain confidentiality of sensitive information. • Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. • Provide quality customer service. WORKING CONDITIONS: Physical Demands: Mobility: frequent use of a keyboard; frequent walking, standing, and sitting for long periods of time; occasional climbing, bending, and squatting. Lifting: frequently up to 10 pounds; occasionally up to 40 pounds. Vision: constant use of overall vision; frequent reading and close-up work; occasional color and depth vision. Dexterity: frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. Work Environment: Work is performed in a typical temperature-controlled office environment, subject to typical office noise. Incumbents in these classes may be required to work during irregular business hours and travel on an occasional basis. The City of Palmdale is noted for its highly skilled work force with a large concentration of aerospace firms located at Air Force Plant 42 and nearby Edwards Air Force Base. Its family oriented and culturally enhancing venues such as the Palmdale Playhouse, DryTown Water Park and Starlight Amphitheater make Palmdale "a place to call home." The city is located approximately one hour north of Los Angeles off the Antelope Valley Freeway (14). Palmdale encompasses about 104 square miles and has a population of approximately 153,000. The City is served by several school districts and has a growing retail and commercial base. For more information visit www.cityofpalmdale.org. BUSINESS HOURS: Normal operating hours are from 7:30 am to 6:00 pm Monday - Thursday. CLOSED on Friday. UNION: The Teamsters Local 911 represents certain positions in the City's Maintenance Division of Public Works. EMPLOYMENT INFORMATION APPLICATION MATERIALS must be submitted by the closing date listed in the job bulletin. Resumes cannot be accepted in lieu of a City online application. RESIDENCE within the City is not required. AN ELIGIBILITY LIST of the most qualified applicants will be compiled based on the results of the selection process. The list will remain in place for a period to be determined by Human Resources. BENEFITS listed here apply to full-time and benefited part-time positions; not to unbenefited part-time employees unless so described. A PROBATION PERIOD of six months minimum applies to initial employment with the City. VACATION, HOLIDAYS AND LEAVE: The City provides 14 paid holidays per year and 80 hours vacation (years one through four) with a maximum accrual of 240 hours (160 hours for benefited part-time employees). Administrative employees accrue 80 hours of administrative leave per year with a maximum accrual of 240 hours. SICK LEAVE: Employees accrue 96 hours per year with a maximum accrual of 800 hours (400 hours for benefited part-time employees). Unbenefited part-time employees receive 28 hours of paid sick leave per fiscal year. RETIREMENT: The City is a member of the California Public Employees' Retirement System (Cal-PERS). Full-time and benefited part-time employees will be enrolled in either the New Member or Classic plan, as defined by CalPERS. New Members are enrolled in the 2% @ 62 formula and pay the full 6.25% employee contribution. Classic Members are enrolled in the 2% @ 60 formula and pay the full 7% employee contribution. All other part-time employees are covered under the Public Agency Retirement Services (PARS). WELLNESS PROGRAM: The program includes gym membership discounts, healthy eating programs, exercise classes & other programs. DIRECT DEPOSIT: Direct Deposit is mandatory for all new employees. CREDIT UNION: F&A Federal Credit Union & Logix Federal Credit Union (formerly Lockheed) are available options. INSURANCE: The City offers group health, dental/vision, long term and short term disability, and a $50,000 life insurance policy for full-time employees. The City contributes towards the employee's health insurance. DEFERRED COMPENSATION: The City participates in the ICMA-RC Deferred Compensation Plan, which enables benefited part-time and full-time employees to contribute on a tax deferred basis. OVERTIME COMPENSATION: Over time is accrued at time-and-a-half for eligible employees for time physically worked in excess of the regular forty (40) hour work week. PART-TIME EMPLOYEES: Unbenefited part-time employees are reviewed for merit salary advancement, but are not eligible for any other benefits listed. Benefited part-time employees are eligible for CalPERS retirement, sick leave, holidays, & vacation on a prorated basis. MILEAGE PAY: Any employee may be reimbursed for work related mileage at 54 cents per mile when assigned to use their private vehicle on City business. SOCIAL SECURITY: The City does not participate in Social Security, and does not deduct Social Security payments from any employee's salary. The City does deduct 1.45% of salary for Medicare & makes a 1.45% matching contribution *Benefits can change at any time. Closing Date/Time: Continuous
SUMMARY PURPOSE OF POSITION The Southern California Regional Rail Authority, operator of the Metrolink commuter rail system, is seeking a Manager I to work in the Human Resources Department. This position is responsible for overseeing the recruitment process for a wide variety of positions in compliance with State and Federal laws and Metrolink practices. The Manager I will act as a business partner and provide strategic guidance, leadership, support, and vision to the management team, hiring managers and the recruitment staff. This is an excellent opportunity for a highly motivated and innovative team player to implement recruitment strategies to attract highly qualified and diverse talent for Metrolink. The ideal candidate will have a zeal for public service and strong interpersonal and communication skills to build lasting and effective working relationships with internal and external stakeholders. TO APPLY: This is a continuous recruitment with the first review of applications beginning July 29, 2024. Interested applicants are encouraged to apply immediately. Applicants possessing the most desirable qualifications will be invited to continue in the selection process. DISTINGUISHING CHARACTERISTICS AND SUPERVISION This is the entry level of the Manager (various) series. At this level, incumbents may independently represent the organization. May be responsible for a specialty program area that has a major impact on the organization. The Manager I report to the Chief People Officer and has first-line supervisory responsibility. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Work with the Chief People Officer and the recruitment team, on Metrolink’s strategy for addressing current and future business challenges impacting human capital. Develop and implement recruitment and onboarding strategies for recruiting and retaining top caliber talent for Metrolink. Advance and continuously develop Metrolink’s internship and Grads On Career Track programs. Work with the management human resources team to define staffing plans. Comply with federal, state, and local laws governing employment, including but not limited to, Equal Employment Opportunity (EEO) laws, Americans with Disabilities Act (ADA), Meyer-Millias Brown Act (MMBA), etc. Create programs and materials to communicate Human Resources policies and information internally and externally. Support the Chief People Officer and participate in building strategic plans to support Metrolink objectives. Attend job/career fairs. Administer special studies. Conduct research, formulate recommendations and prepare reports for presentation to Board of Directors, management, committees, and outside agencies. Ensure that projects/assignments within areas of specific responsibility are completed timely and within budget. Hire, supervise, train and coach staff. Provide leadership and vision for assigned staff. Set and measure performance expectations and goals that align with Metrolink’s strategic goals. Oversee and participate in other Human Resources functions as needed. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS . Education and Experience Bachelor’s Degree from an accredited college or university in Business/Public Administration, Human Resources Management, or a related field. A minimum of four (4) years’ broad base responsible experience in Human Resources, including recruitment. A combination of training, with a minimum of an associate degree and/or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver's License with a satisfactory driving record of no more than three moving violations and no DUI's within the last three years. Preferred Qualifications Master’s Degree. Supervisory Experience. Knowledge, Skills, and Abilities Knowledge of : Relevant current and future-focused issues in HR (recruitment, performance management, employee engagement, learning and development, benefits administration, etc.). Principles and practices of employee supervision and performance management. Principles, practices, laws, rules, and regulations related to Human Resources. Federal, state, and local laws governing employment, such as Affirmative Action, Equal Employment Opportunity (EEO) laws, Americans with Disabilities Act (ADA), and Meyer-Milias Brown Act (MMBA). Principles and practices of Diversity, Equity, Inclusion and Accommodation (DEI&A). Skilled in : Use of Microsoft Office Suite, including Word, Excel, and PowerPoint. Use of HRIS and other software systems. Presenting information appropriate to the audience. Oral and written communication. Leadership, team management and teambuilding. Interpersonal, negotiation, and conflict resolution. Organization, time management and attention to detail. Analysis and interpretation of data. Ability to : Be results oriented with a high drive to meet objectives, balance multiple priorities, work and manage proactively within established time frames and meet preset deadlines. Establish and maintain effective working relationships. Compile, analyze and interpret complex data. Prepare comprehensive reports and correspondence. Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements. Influence others to achieve a desired outcome by building relationships, finding common ground and gaining cooperation. Initiate innovative problem-solving strategies at all levels of the organization. Plan, organize, administer, coordinate, review, and evaluate all areas of a comprehensive human resources program. Analyze a variety of human resources issues and make sound recommendations. Prioritize tasks and delegate them when appropriate. Act with integrity, professionalism, and confidentiality. Portray credibility to management and staff in general. Effectively lead and develop staff. PHYSICAL REQUIREMENTS Transition between standing, walking, and sitting at varying lengths of time at the work location and able to move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position, such as computers, office equipment and work-related machinery. Ability to lift, hold or move objects up to 25 lbs. Exchange ideas by means of communication. Hear and perceive the nature of sounds. Listen and express or exchange ideas by means of spoken words. Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations. Use hands to finger, handle, feel and grasp tools to perform the duties of the position. Working Conditions Position requires work in a normal office or similar indoor environment with little exposure to excessive noise, dust, or varying temperature. Work may also be conducted in outdoor environments, at outside sites, e.g. career fairs, conferences, training programs. SUPPLEMENTAL INFORMATION Selection Process: Following a review of applications and resumes, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check(s), including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 7.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law.
Jul 13, 2024
Full Time
SUMMARY PURPOSE OF POSITION The Southern California Regional Rail Authority, operator of the Metrolink commuter rail system, is seeking a Manager I to work in the Human Resources Department. This position is responsible for overseeing the recruitment process for a wide variety of positions in compliance with State and Federal laws and Metrolink practices. The Manager I will act as a business partner and provide strategic guidance, leadership, support, and vision to the management team, hiring managers and the recruitment staff. This is an excellent opportunity for a highly motivated and innovative team player to implement recruitment strategies to attract highly qualified and diverse talent for Metrolink. The ideal candidate will have a zeal for public service and strong interpersonal and communication skills to build lasting and effective working relationships with internal and external stakeholders. TO APPLY: This is a continuous recruitment with the first review of applications beginning July 29, 2024. Interested applicants are encouraged to apply immediately. Applicants possessing the most desirable qualifications will be invited to continue in the selection process. DISTINGUISHING CHARACTERISTICS AND SUPERVISION This is the entry level of the Manager (various) series. At this level, incumbents may independently represent the organization. May be responsible for a specialty program area that has a major impact on the organization. The Manager I report to the Chief People Officer and has first-line supervisory responsibility. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Work with the Chief People Officer and the recruitment team, on Metrolink’s strategy for addressing current and future business challenges impacting human capital. Develop and implement recruitment and onboarding strategies for recruiting and retaining top caliber talent for Metrolink. Advance and continuously develop Metrolink’s internship and Grads On Career Track programs. Work with the management human resources team to define staffing plans. Comply with federal, state, and local laws governing employment, including but not limited to, Equal Employment Opportunity (EEO) laws, Americans with Disabilities Act (ADA), Meyer-Millias Brown Act (MMBA), etc. Create programs and materials to communicate Human Resources policies and information internally and externally. Support the Chief People Officer and participate in building strategic plans to support Metrolink objectives. Attend job/career fairs. Administer special studies. Conduct research, formulate recommendations and prepare reports for presentation to Board of Directors, management, committees, and outside agencies. Ensure that projects/assignments within areas of specific responsibility are completed timely and within budget. Hire, supervise, train and coach staff. Provide leadership and vision for assigned staff. Set and measure performance expectations and goals that align with Metrolink’s strategic goals. Oversee and participate in other Human Resources functions as needed. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS . Education and Experience Bachelor’s Degree from an accredited college or university in Business/Public Administration, Human Resources Management, or a related field. A minimum of four (4) years’ broad base responsible experience in Human Resources, including recruitment. A combination of training, with a minimum of an associate degree and/or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver's License with a satisfactory driving record of no more than three moving violations and no DUI's within the last three years. Preferred Qualifications Master’s Degree. Supervisory Experience. Knowledge, Skills, and Abilities Knowledge of : Relevant current and future-focused issues in HR (recruitment, performance management, employee engagement, learning and development, benefits administration, etc.). Principles and practices of employee supervision and performance management. Principles, practices, laws, rules, and regulations related to Human Resources. Federal, state, and local laws governing employment, such as Affirmative Action, Equal Employment Opportunity (EEO) laws, Americans with Disabilities Act (ADA), and Meyer-Milias Brown Act (MMBA). Principles and practices of Diversity, Equity, Inclusion and Accommodation (DEI&A). Skilled in : Use of Microsoft Office Suite, including Word, Excel, and PowerPoint. Use of HRIS and other software systems. Presenting information appropriate to the audience. Oral and written communication. Leadership, team management and teambuilding. Interpersonal, negotiation, and conflict resolution. Organization, time management and attention to detail. Analysis and interpretation of data. Ability to : Be results oriented with a high drive to meet objectives, balance multiple priorities, work and manage proactively within established time frames and meet preset deadlines. Establish and maintain effective working relationships. Compile, analyze and interpret complex data. Prepare comprehensive reports and correspondence. Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements. Influence others to achieve a desired outcome by building relationships, finding common ground and gaining cooperation. Initiate innovative problem-solving strategies at all levels of the organization. Plan, organize, administer, coordinate, review, and evaluate all areas of a comprehensive human resources program. Analyze a variety of human resources issues and make sound recommendations. Prioritize tasks and delegate them when appropriate. Act with integrity, professionalism, and confidentiality. Portray credibility to management and staff in general. Effectively lead and develop staff. PHYSICAL REQUIREMENTS Transition between standing, walking, and sitting at varying lengths of time at the work location and able to move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position, such as computers, office equipment and work-related machinery. Ability to lift, hold or move objects up to 25 lbs. Exchange ideas by means of communication. Hear and perceive the nature of sounds. Listen and express or exchange ideas by means of spoken words. Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations. Use hands to finger, handle, feel and grasp tools to perform the duties of the position. Working Conditions Position requires work in a normal office or similar indoor environment with little exposure to excessive noise, dust, or varying temperature. Work may also be conducted in outdoor environments, at outside sites, e.g. career fairs, conferences, training programs. SUPPLEMENTAL INFORMATION Selection Process: Following a review of applications and resumes, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check(s), including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 7.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law.
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description INFORMATION TECHNOLOGY MANAGER Project Management Office Division Regular Full-Time Employment Opportunity The final filing date is Monday, October 7, 2024, at 5:00 pm or after receiving 100 qualified and completed applications, whichever is first. The City of Sunnyvale is seeking a driven, tech-savvy, service-oriented, visionary leader to elevate and manage the Information Technology Department's Project Management Office (PMO) Division while being hands-on in driving successful execution of projects. This Division focuses on project delivery, portfolio and project management, strategic alignment, business process redesign, Request for Proposals (RFPs), requirements definition, and analysis. The ideal candidate will have a proven track record of program management, implementing effective governance to improve internal efficiencies and resource management. They have a strong passion for customer service, process improvement, execution of strategic initiatives and operational enhancements. As an Information Technology Manager, you will be joining a highly service-oriented team of technical professionals and leadership team who are passionate about our customers, community, and technical solutions. Benefits: City contributes 4% of the 7% employee contribution to California Public Employees' Retirement System (CalPERS) for classic members City contributes 2% of an employee's gross pay to a deferred compensation plan City provides fully employer-paid medical, dental, and vision benefits. California Public Employees' Retirement System (CalPERS) Pension 11 paid Holidays, plus 30 hours* of Floating Holidays and 60 hours* of Management Leave (*Prorated based on date of hire) Paid Time Off (PTO) accruals Retiree medical benefit The City does not participate in Social Security Potential hybrid schedule after probationary period Onsite gym The ideal candidate will have: Experience implementing or establishing a Project Management Office (PMO) or set of project management standards across an organization. Experience with PMI-based Project Management, Portfolio Management and Program Management Methodologies; PMP, PgMP and/or PfMP certified a plus. The ability to build consensus and help other departments uphold the standards and priorities of the PMO. Work experience with implementing major, complex systems or business process changes. Work experience coaching and mentoring staff and establishing staff performance goals and improvement plans. Work with various levels of customers to provide guidance on defining requirements and establishing project scope. Experience utilizing Project Portfolio Management (PPM) tools to provide oversight and management of all IT projects across an organization. Knowledge and experience with change management and how to help clients and support teams transition from projects to operations. Knowledge of LEAN Business Process Re-Engineering, Kaizen or SixSigma principles Experience with establishing performance-based metrics and KPIs. DEFINITION: Under administrative direction of the Chief Information Officer (CIO) / Director of Information Technology, plans, organizes, directs, and coordinates the activities of a major operational division or function of the Information Technology (IT) Department, and performs related work as required. Currently, three such divisions exist: The Applications and Analytics Division delivers secure and reliable IT applications and reporting tools. These include on premise, hosted (vendor and/or cloud), and software as a service (SaaS) solutions. The Infrastructure Division provides the City with a stable IT infrastructure (radio, telephone, server and storage) and connectivity support. This includes oversight over the department's field technicians, centrally managed service desk, client support services, IT security, and the City's Co-Location facility (i.e., data center) and disaster recovery site. The Project Management Office (PMO) manages a portfolio of Citywide and department-specific IT projects. The PMO uses Project Management Institute (PMI) best practices, assesses needs, conducts research, establishes standards, and develops project timelines with cost estimates. DISTINGUISHING CHARACTERISTICS Positions in this classification are responsible for developing, administering and evaluating the operations of a major division of the Information Technology Department, such as applications development, business systems support, business intelligence/report writing; or infrastructure support, IT security; or portfolio / project management; and customer service. Incumbents are expected to independently perform specialized analysis and research on new and current program functional activities. This classification exercises direct supervision over professional, and technical support staff. The Information Technology Manager is responsible for assisting the CIO / Director of Information Technology in the management of the Information Technology Department, carrying out the mission of the department and implementing the IT Strategic Plan. Essential Job Functions ESSENTIAL JOB FUNCTIONS: (May include but are not limited to the following): Manages one or more of the functions of the Information Technology Department, including, application development, configuration and maintenance; application and database upgrades; database administration; systems maintenance and troubleshooting; systems security administration; report generation; maintenance of specialized software; network administration (data/voice); server and storage administration; centralized information technology and computer support; consolidated communication operations; IT security management; cybersecurity protection and awareness; wireless communication operations; service desk operations; development of project management protocols, project management, assistance and oversight, portfolio management and reporting; customer training, knowledgebase, and general IT support. Evaluates divisional work programs and activities: formulates and recommends improvements; works with other divisions to coordinate workflow and business processes; develops and adapts work methods and procedures to meet divisional and department needs. Serves as a resource to City staff regarding informational technology policies, procedures and practices; consults with department directors and managers on business intelligence and information technology needs, capabilities and problems; conducts research and analysis of complex technical issues; makes recommendations to increase operational efficiencies. Participates in assessment of hardware and software needs and acquisition; participates in design review of complex or critical applications, new development or modifications; evaluates major products for efficiency and effectiveness; directs analysis of applications software for overall functional capability, operational efficiency and maintainability; and, recommends software replacement or major revisions. Develops and prepares reports and correspondence for technical and departmental staff, and Elected Officials. Assists with department budget preparation, analysis and administration; oversees and monitors the yearly division budget and expenditures; approves invoices and purchases. Participates in the development, implementation and maintenance of division goals, objectives, policies and procedures; assists in the evaluation, development and implementation of department or City-wide goals, objectives, strategic direction, policies and procedures; analyzes and recommends strategies to improve the effectiveness of the organization. Plans, assigns, coordinates, directs and evaluates the work of assigned division staff; reassigns staff as necessary to address critical problems and resolve issues. Maintains expertise in City standard hardware and software products, and awareness of current advances in technology as they relate to City needs, goals and objectives. Represents the Information Technology Department in interdepartmental, interagency and public meetings; participates in IT Governance; serves on committees and task forces, as assigned; establishes and maintains a customer service orientation. Actively participates in and continuously focuses on the reassessment and improvement of current City business and information technology needs and processes. Directs technology projects using industry best practices and Project Management principles, assists other departments in technology implementation projects; manages portfolios of projects and provides portfolio / program updates Establish and maintain relationships with third parties/vendors Adhere to change management standards and operations Successfully manage the relationship with the client and all stakeholders Manages performance measures and key performance indicators (KPIs) applicable to their division and supports the IT Strategic Plan. May act as the Chief Information Officer / Director of Information Technology in his/her absence, as assigned. If assigned to the Project Management Office, may perform any combination of the following: Manage the portfolio(s) of IT projects across the City Design and implement IT project management protocols for the City Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability, capacity planning, and allocation Develop detailed project plans to monitor and track progress Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques Measure project performance using appropriate tools and techniques Perform risk management to minimize project risks Coordinate and manage change management activities and project-to-support transition Create and maintain comprehensive project documentation WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading written reports and work related documents. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds also is required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience The minimum qualifications for education and experience can be met in the following ways: A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, computer engineering, engineering, informatics, web science, business information systems or related field AND five years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or related field AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR At least ONE of Project Management Professional (PMP), Program Management Professional (PgMP), Cisco Certified Internetwork Expert (CCIE), Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM); AND TWO of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), NetApp Certified Implementation Engineer (NCIE), Palo Alto Networks (PAN) Accredited Configuration Engineer (ACE), Cisco Certified Network Associate (CCNA) certificate, VMWare Certified Professional (VCP), Cisco Certified Design Associate (CCDA), Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Azure DevOps Engineer Expert; Microsoft Certified: Dynamics 365+ Power Platform Solution Architect Expert, Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert, Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI- RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate, CompTIA Security+, Certified Ethical Hacker, AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge, Skills and Abilities Working knowledge of: Principles and practices of current information technology, development/configuration and administration including the Information Technology Infrastructure Library. Principles of Information Technology security including requirements for law enforcement, HIPAA, and PCI compliance for payment card related systems. Principles and practices of current business systems and administration. Principles, practices and techniques of program and systems analysis, planning, development, administration, and evaluation. Principles, practices and techniques of leadership and supervision, mentoring/coaching, training, and staff development. Principles, practices and techniques of customer support management. Portfolio management, project planning, and management techniques. Change management principles and practices. Management principles and practices, including program budgeting and management, oversight and monitoring. Research methods and statistical analysis. Methods and techniques of record keeping, report preparation and business writing. Applicable federal, state and local laws, codes and regulations related to area(s) of assignment. Advanced working knowledge of the job functions related to the assigned division. Ability to: Coordinate and effectively manage all aspects of a multifunctional division. Exercise initiative, ingenuity and sound judgment in solving difficult administrative, technical and personnel problems. Understand and interpret concepts, goals, principles and practices of business information systems. Research and analyze complex information technology issues, develop and implement appropriate responses. Advise City departments and divisions regarding appropriate and effective information technology solutions. Learn more complex principles, practices, techniques and regulations pertaining to assigned duties. Develop and implement revisions to standard operating procedures to improve effectiveness and/or to comply with policy changes, as appropriate. Read, interpret, analyze and record data accurately. Prepare clear and concise administrative and technical reports for City staff and Elected Officials. Explain and implement applicable policies, codes and regulations related to area of assignment. Plan, coordinate, schedule, direct and evaluate the work of divisional and assigned staff. Manage contracts and third party / vendor relationships. Establish and maintain cooperative working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing, including communicating technical information in non-technical terms. Ensure that the City's philosophy of customer service is understood and carried out in all forms of communication. Simplify complex computer systems and business processes to create efficient services for employees of the city and the public. Observe safety principles and work in a safe manner. Perform related duties, as required. Advanced ability to perform and manage job functions related to the assigned division. License/Certificate Possession and continued maintenance of a valid Class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Work experience in the private and public sector. Work experience in the development and administration of enterprise architectures. Work experience with the support of Cloud-based and vendor-hosted software applications and integration of those systems. Knowledge of municipal computer applications including Land Management/Permitting systems, Public Safety systems, Computerized Maintenance Management systems. Knowledge of major IT systems such as Enterprise Resource Planning (ERP), Work Order systems and Geographic Information Systems (GIS). Work experience in IT security, data storage, networking, data center management and public library systems and infrastructure. Master's in Public Administration (MPA). Project Management Institute Project Management Professional (PMP) certification. Information Technology Infrastructure Library (ITIL) certification. Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Monday, October 7, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position; resumes are not accepted in lieu of an application. Electronic applications may be submitted online through the City's employment page at Sunnyvale.ca.gov and click on JOBS. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for Wednesday, October 16 and/or Thursday, October 17, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources.) SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for Friday, October 25, 2024. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Managers Association (SMA) . For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Management SMA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 10/7/2024 5:00 PM Pacific
Sep 14, 2024
Full Time
Description INFORMATION TECHNOLOGY MANAGER Project Management Office Division Regular Full-Time Employment Opportunity The final filing date is Monday, October 7, 2024, at 5:00 pm or after receiving 100 qualified and completed applications, whichever is first. The City of Sunnyvale is seeking a driven, tech-savvy, service-oriented, visionary leader to elevate and manage the Information Technology Department's Project Management Office (PMO) Division while being hands-on in driving successful execution of projects. This Division focuses on project delivery, portfolio and project management, strategic alignment, business process redesign, Request for Proposals (RFPs), requirements definition, and analysis. The ideal candidate will have a proven track record of program management, implementing effective governance to improve internal efficiencies and resource management. They have a strong passion for customer service, process improvement, execution of strategic initiatives and operational enhancements. As an Information Technology Manager, you will be joining a highly service-oriented team of technical professionals and leadership team who are passionate about our customers, community, and technical solutions. Benefits: City contributes 4% of the 7% employee contribution to California Public Employees' Retirement System (CalPERS) for classic members City contributes 2% of an employee's gross pay to a deferred compensation plan City provides fully employer-paid medical, dental, and vision benefits. California Public Employees' Retirement System (CalPERS) Pension 11 paid Holidays, plus 30 hours* of Floating Holidays and 60 hours* of Management Leave (*Prorated based on date of hire) Paid Time Off (PTO) accruals Retiree medical benefit The City does not participate in Social Security Potential hybrid schedule after probationary period Onsite gym The ideal candidate will have: Experience implementing or establishing a Project Management Office (PMO) or set of project management standards across an organization. Experience with PMI-based Project Management, Portfolio Management and Program Management Methodologies; PMP, PgMP and/or PfMP certified a plus. The ability to build consensus and help other departments uphold the standards and priorities of the PMO. Work experience with implementing major, complex systems or business process changes. Work experience coaching and mentoring staff and establishing staff performance goals and improvement plans. Work with various levels of customers to provide guidance on defining requirements and establishing project scope. Experience utilizing Project Portfolio Management (PPM) tools to provide oversight and management of all IT projects across an organization. Knowledge and experience with change management and how to help clients and support teams transition from projects to operations. Knowledge of LEAN Business Process Re-Engineering, Kaizen or SixSigma principles Experience with establishing performance-based metrics and KPIs. DEFINITION: Under administrative direction of the Chief Information Officer (CIO) / Director of Information Technology, plans, organizes, directs, and coordinates the activities of a major operational division or function of the Information Technology (IT) Department, and performs related work as required. Currently, three such divisions exist: The Applications and Analytics Division delivers secure and reliable IT applications and reporting tools. These include on premise, hosted (vendor and/or cloud), and software as a service (SaaS) solutions. The Infrastructure Division provides the City with a stable IT infrastructure (radio, telephone, server and storage) and connectivity support. This includes oversight over the department's field technicians, centrally managed service desk, client support services, IT security, and the City's Co-Location facility (i.e., data center) and disaster recovery site. The Project Management Office (PMO) manages a portfolio of Citywide and department-specific IT projects. The PMO uses Project Management Institute (PMI) best practices, assesses needs, conducts research, establishes standards, and develops project timelines with cost estimates. DISTINGUISHING CHARACTERISTICS Positions in this classification are responsible for developing, administering and evaluating the operations of a major division of the Information Technology Department, such as applications development, business systems support, business intelligence/report writing; or infrastructure support, IT security; or portfolio / project management; and customer service. Incumbents are expected to independently perform specialized analysis and research on new and current program functional activities. This classification exercises direct supervision over professional, and technical support staff. The Information Technology Manager is responsible for assisting the CIO / Director of Information Technology in the management of the Information Technology Department, carrying out the mission of the department and implementing the IT Strategic Plan. Essential Job Functions ESSENTIAL JOB FUNCTIONS: (May include but are not limited to the following): Manages one or more of the functions of the Information Technology Department, including, application development, configuration and maintenance; application and database upgrades; database administration; systems maintenance and troubleshooting; systems security administration; report generation; maintenance of specialized software; network administration (data/voice); server and storage administration; centralized information technology and computer support; consolidated communication operations; IT security management; cybersecurity protection and awareness; wireless communication operations; service desk operations; development of project management protocols, project management, assistance and oversight, portfolio management and reporting; customer training, knowledgebase, and general IT support. Evaluates divisional work programs and activities: formulates and recommends improvements; works with other divisions to coordinate workflow and business processes; develops and adapts work methods and procedures to meet divisional and department needs. Serves as a resource to City staff regarding informational technology policies, procedures and practices; consults with department directors and managers on business intelligence and information technology needs, capabilities and problems; conducts research and analysis of complex technical issues; makes recommendations to increase operational efficiencies. Participates in assessment of hardware and software needs and acquisition; participates in design review of complex or critical applications, new development or modifications; evaluates major products for efficiency and effectiveness; directs analysis of applications software for overall functional capability, operational efficiency and maintainability; and, recommends software replacement or major revisions. Develops and prepares reports and correspondence for technical and departmental staff, and Elected Officials. Assists with department budget preparation, analysis and administration; oversees and monitors the yearly division budget and expenditures; approves invoices and purchases. Participates in the development, implementation and maintenance of division goals, objectives, policies and procedures; assists in the evaluation, development and implementation of department or City-wide goals, objectives, strategic direction, policies and procedures; analyzes and recommends strategies to improve the effectiveness of the organization. Plans, assigns, coordinates, directs and evaluates the work of assigned division staff; reassigns staff as necessary to address critical problems and resolve issues. Maintains expertise in City standard hardware and software products, and awareness of current advances in technology as they relate to City needs, goals and objectives. Represents the Information Technology Department in interdepartmental, interagency and public meetings; participates in IT Governance; serves on committees and task forces, as assigned; establishes and maintains a customer service orientation. Actively participates in and continuously focuses on the reassessment and improvement of current City business and information technology needs and processes. Directs technology projects using industry best practices and Project Management principles, assists other departments in technology implementation projects; manages portfolios of projects and provides portfolio / program updates Establish and maintain relationships with third parties/vendors Adhere to change management standards and operations Successfully manage the relationship with the client and all stakeholders Manages performance measures and key performance indicators (KPIs) applicable to their division and supports the IT Strategic Plan. May act as the Chief Information Officer / Director of Information Technology in his/her absence, as assigned. If assigned to the Project Management Office, may perform any combination of the following: Manage the portfolio(s) of IT projects across the City Design and implement IT project management protocols for the City Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability, capacity planning, and allocation Develop detailed project plans to monitor and track progress Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques Measure project performance using appropriate tools and techniques Perform risk management to minimize project risks Coordinate and manage change management activities and project-to-support transition Create and maintain comprehensive project documentation WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading written reports and work related documents. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds also is required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience The minimum qualifications for education and experience can be met in the following ways: A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, computer engineering, engineering, informatics, web science, business information systems or related field AND five years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or related field AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR At least ONE of Project Management Professional (PMP), Program Management Professional (PgMP), Cisco Certified Internetwork Expert (CCIE), Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM); AND TWO of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), NetApp Certified Implementation Engineer (NCIE), Palo Alto Networks (PAN) Accredited Configuration Engineer (ACE), Cisco Certified Network Associate (CCNA) certificate, VMWare Certified Professional (VCP), Cisco Certified Design Associate (CCDA), Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Azure DevOps Engineer Expert; Microsoft Certified: Dynamics 365+ Power Platform Solution Architect Expert, Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert, Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI- RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate, CompTIA Security+, Certified Ethical Hacker, AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge, Skills and Abilities Working knowledge of: Principles and practices of current information technology, development/configuration and administration including the Information Technology Infrastructure Library. Principles of Information Technology security including requirements for law enforcement, HIPAA, and PCI compliance for payment card related systems. Principles and practices of current business systems and administration. Principles, practices and techniques of program and systems analysis, planning, development, administration, and evaluation. Principles, practices and techniques of leadership and supervision, mentoring/coaching, training, and staff development. Principles, practices and techniques of customer support management. Portfolio management, project planning, and management techniques. Change management principles and practices. Management principles and practices, including program budgeting and management, oversight and monitoring. Research methods and statistical analysis. Methods and techniques of record keeping, report preparation and business writing. Applicable federal, state and local laws, codes and regulations related to area(s) of assignment. Advanced working knowledge of the job functions related to the assigned division. Ability to: Coordinate and effectively manage all aspects of a multifunctional division. Exercise initiative, ingenuity and sound judgment in solving difficult administrative, technical and personnel problems. Understand and interpret concepts, goals, principles and practices of business information systems. Research and analyze complex information technology issues, develop and implement appropriate responses. Advise City departments and divisions regarding appropriate and effective information technology solutions. Learn more complex principles, practices, techniques and regulations pertaining to assigned duties. Develop and implement revisions to standard operating procedures to improve effectiveness and/or to comply with policy changes, as appropriate. Read, interpret, analyze and record data accurately. Prepare clear and concise administrative and technical reports for City staff and Elected Officials. Explain and implement applicable policies, codes and regulations related to area of assignment. Plan, coordinate, schedule, direct and evaluate the work of divisional and assigned staff. Manage contracts and third party / vendor relationships. Establish and maintain cooperative working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing, including communicating technical information in non-technical terms. Ensure that the City's philosophy of customer service is understood and carried out in all forms of communication. Simplify complex computer systems and business processes to create efficient services for employees of the city and the public. Observe safety principles and work in a safe manner. Perform related duties, as required. Advanced ability to perform and manage job functions related to the assigned division. License/Certificate Possession and continued maintenance of a valid Class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Work experience in the private and public sector. Work experience in the development and administration of enterprise architectures. Work experience with the support of Cloud-based and vendor-hosted software applications and integration of those systems. Knowledge of municipal computer applications including Land Management/Permitting systems, Public Safety systems, Computerized Maintenance Management systems. Knowledge of major IT systems such as Enterprise Resource Planning (ERP), Work Order systems and Geographic Information Systems (GIS). Work experience in IT security, data storage, networking, data center management and public library systems and infrastructure. Master's in Public Administration (MPA). Project Management Institute Project Management Professional (PMP) certification. Information Technology Infrastructure Library (ITIL) certification. Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Monday, October 7, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position; resumes are not accepted in lieu of an application. Electronic applications may be submitted online through the City's employment page at Sunnyvale.ca.gov and click on JOBS. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for Wednesday, October 16 and/or Thursday, October 17, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources.) SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for Friday, October 25, 2024. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Managers Association (SMA) . For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Management SMA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 10/7/2024 5:00 PM Pacific
Sacramento County, CA
Sacramento, California, United States
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 9/20/24, 10/18/24 (final) Positions assigned to Human Resources Manager I, under direction, manage a human resources program that may include responsibility for any of the following areas: recruitment, selection, classification, compensation, safety, training, organizational development, equal employment opportunity programs, and labor relations, including disciplinary advice and complaint investigations. The eligible list for this recruitment may be used to fill current and future vacancies. The current vacancy is the Human Resources Manager I for Classification and Pay Manager. Click below for more information on this exciting opportunity! Examples of Knowledge and Abilities Knowledge of Principles and practices of public sector human resources administration including recruitment, selection, training, job analysis, classification, and compensation, personnel record keeping, performance evaluation, payroll and position control Principles and practices of public sector labor relations administration including interpretation and application of negotiated agreements, employer employee relations practices, meet and confer obligations and progressive discipline Principles and practices of management, supervision, and training Applicable federal, state and local laws and regulations and precedent court decisions regarding equal employment opportunity, employee health and safety, collective bargaining and labor relations Applicable federal, state and local employment compliance requirements and precedent court decisions including Civil Rights Act, Americans with Disabilities Act, Family Medical Leave Act, California Family Rights Act, Pregnancy Disability leave, Fair Labor Standards Act, Age Discrimination in Employment Act, Worker's Compensation, and Drug Free Workplace Act Principles and methods for investigating and resolving grievances and complaints Principles and practices of organizational behavior and development Presentation techniques Payroll systems and legal requirements Automated systems and applications including word processing, spreadsheet and database applications Ability to Plan, organize and direct the work of professional, technical and clerical staff Build consensus and lead team toward common goal Interview, select, train and supervise staff Identify, analyze, develop options for and recommend solutions to human resource problems and concerns Analyze, investigate, evaluate and resolve grievances, complaints and disciplinary matters Counsel employees Effectively represent management in collective bargaining, hearings and meetings Establish and maintain effective working relationships with subordinates, supervisors, employees, employee organizations, other departments and members of the public Communicate effectively, both orally and in writing Interpret and apply complex policies, procedures, memoranda of understanding and other human resource materials Employment Qualifications Minimum Qualifications Either: 1. Two years of experience in Sacramento County service in the class of Senior Personnel Analyst or Labor Relations Representative. Or: 2. Four years of experience in a human resources or labor relations office performing professional analytical or managerial human resources or employee relations duties, including a minimum of one year experience in discipline, grievance investigation, arbitration, or labor negotiations (public sector experience is highly desirable) AND A bachelor’s degree in public or business administration, human resources management, organizational development, or industrial psychology from an accredited college or university. Substitution: Completion of a certificate program in labor relations from an accredited institution may be substituted for one year of the general experience. Substitution: A master’s degree in business or public administration, personnel administration, personnel management, psychology, or a closely related field from an accredited college or university may substitute for one year of experience (pattern #1 or #2) Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Typing Certificate requirements can be found by clicking here or by obtaining the requirements from the Employment Services Division office. Special Requirements Driver's License: Positions generally require regular travel to county facilities and require possession of, or ability to obtain a valid California Driver's License, Class C or higher, before the date of appointment. Failure to obtain and maintain this license constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. Individuals who do not meet this requirement due a disability will be reviewed on a case-by-case basis. Physical Requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computers, keyboards, telephones, calculators, and copiers. Work Schedule and Conditions: Working conditions are those typically found in an office setting, incumbents are subject to stressful situations and deadlines, and routinely work extended hours including occasional weekends. Occasional overnight travel as necessary. Criminal History Check: Some positions may require the incumbent to pass and maintain a criminal justice background clearance. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711. EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 10/18/2024 5:00 PM Pacific
Sep 07, 2024
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 9/20/24, 10/18/24 (final) Positions assigned to Human Resources Manager I, under direction, manage a human resources program that may include responsibility for any of the following areas: recruitment, selection, classification, compensation, safety, training, organizational development, equal employment opportunity programs, and labor relations, including disciplinary advice and complaint investigations. The eligible list for this recruitment may be used to fill current and future vacancies. The current vacancy is the Human Resources Manager I for Classification and Pay Manager. Click below for more information on this exciting opportunity! Examples of Knowledge and Abilities Knowledge of Principles and practices of public sector human resources administration including recruitment, selection, training, job analysis, classification, and compensation, personnel record keeping, performance evaluation, payroll and position control Principles and practices of public sector labor relations administration including interpretation and application of negotiated agreements, employer employee relations practices, meet and confer obligations and progressive discipline Principles and practices of management, supervision, and training Applicable federal, state and local laws and regulations and precedent court decisions regarding equal employment opportunity, employee health and safety, collective bargaining and labor relations Applicable federal, state and local employment compliance requirements and precedent court decisions including Civil Rights Act, Americans with Disabilities Act, Family Medical Leave Act, California Family Rights Act, Pregnancy Disability leave, Fair Labor Standards Act, Age Discrimination in Employment Act, Worker's Compensation, and Drug Free Workplace Act Principles and methods for investigating and resolving grievances and complaints Principles and practices of organizational behavior and development Presentation techniques Payroll systems and legal requirements Automated systems and applications including word processing, spreadsheet and database applications Ability to Plan, organize and direct the work of professional, technical and clerical staff Build consensus and lead team toward common goal Interview, select, train and supervise staff Identify, analyze, develop options for and recommend solutions to human resource problems and concerns Analyze, investigate, evaluate and resolve grievances, complaints and disciplinary matters Counsel employees Effectively represent management in collective bargaining, hearings and meetings Establish and maintain effective working relationships with subordinates, supervisors, employees, employee organizations, other departments and members of the public Communicate effectively, both orally and in writing Interpret and apply complex policies, procedures, memoranda of understanding and other human resource materials Employment Qualifications Minimum Qualifications Either: 1. Two years of experience in Sacramento County service in the class of Senior Personnel Analyst or Labor Relations Representative. Or: 2. Four years of experience in a human resources or labor relations office performing professional analytical or managerial human resources or employee relations duties, including a minimum of one year experience in discipline, grievance investigation, arbitration, or labor negotiations (public sector experience is highly desirable) AND A bachelor’s degree in public or business administration, human resources management, organizational development, or industrial psychology from an accredited college or university. Substitution: Completion of a certificate program in labor relations from an accredited institution may be substituted for one year of the general experience. Substitution: A master’s degree in business or public administration, personnel administration, personnel management, psychology, or a closely related field from an accredited college or university may substitute for one year of experience (pattern #1 or #2) Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Typing Certificate requirements can be found by clicking here or by obtaining the requirements from the Employment Services Division office. Special Requirements Driver's License: Positions generally require regular travel to county facilities and require possession of, or ability to obtain a valid California Driver's License, Class C or higher, before the date of appointment. Failure to obtain and maintain this license constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. Individuals who do not meet this requirement due a disability will be reviewed on a case-by-case basis. Physical Requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computers, keyboards, telephones, calculators, and copiers. Work Schedule and Conditions: Working conditions are those typically found in an office setting, incumbents are subject to stressful situations and deadlines, and routinely work extended hours including occasional weekends. Occasional overnight travel as necessary. Criminal History Check: Some positions may require the incumbent to pass and maintain a criminal justice background clearance. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711. EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 10/18/2024 5:00 PM Pacific
CITY OF ORLANDO, FL
Orlando, Florida, United States
Salary Range $36.34-$48.16 Job Posting End Date - Applications will no longer be accepted starting 09-20-2024 Job Summary Starting Salary: IT Project Manager I: $33.34 - 44.17 hourly, depending on qualifications IT Project Manager II: $36.34 - 48.16 hourly, depending on qualifications Job Description: Performs professional-level work and is responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan and providing business value. The IT Project Manager also defines the project’s objectives and oversees quality control throughout its life cycle. Work is performed under the general supervision of the CIO and performance is reviewed through conferences, written reports, and achievement of goals and objectives. Minimum Qualifications: IT Project Manager I : Bachelor's Degree in Information Systems, Programming, Computer Science, or related field and two (2) years project management experience required , one (1) year of which must have been implementing projects in the following areas: information technology, network infrastructure, or major software applications required; or an equivalent combination of education, training, and experience. Experience with standard desktop productivity and project management tools required . PRINCE2 or PMP certification required . Must pass police background investigation. IT Project Manager II : Bachelor's Degree in Information Systems, Programming, Computer Science, or related field and four (4) years project management experience required , two (2) years of which must have been implementing projects in the following areas: information technology, network infrastructure, or major software applications required ; or an equivalent combination of education, training, and experience. Experience with standard desktop productivity and project management tools required . PRINCE2 or PMP certification required . Must pass police background investigation. Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062. If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows: Two (2) years of direct experience for an associate degree; Four (4) years of direct experience for a bachelor's degree; Six (6) years of direct experience for a master's degree; or Nine (9) years of direct experience for a doctoral degree.
Sep 13, 2024
Full Time
Salary Range $36.34-$48.16 Job Posting End Date - Applications will no longer be accepted starting 09-20-2024 Job Summary Starting Salary: IT Project Manager I: $33.34 - 44.17 hourly, depending on qualifications IT Project Manager II: $36.34 - 48.16 hourly, depending on qualifications Job Description: Performs professional-level work and is responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan and providing business value. The IT Project Manager also defines the project’s objectives and oversees quality control throughout its life cycle. Work is performed under the general supervision of the CIO and performance is reviewed through conferences, written reports, and achievement of goals and objectives. Minimum Qualifications: IT Project Manager I : Bachelor's Degree in Information Systems, Programming, Computer Science, or related field and two (2) years project management experience required , one (1) year of which must have been implementing projects in the following areas: information technology, network infrastructure, or major software applications required; or an equivalent combination of education, training, and experience. Experience with standard desktop productivity and project management tools required . PRINCE2 or PMP certification required . Must pass police background investigation. IT Project Manager II : Bachelor's Degree in Information Systems, Programming, Computer Science, or related field and four (4) years project management experience required , two (2) years of which must have been implementing projects in the following areas: information technology, network infrastructure, or major software applications required ; or an equivalent combination of education, training, and experience. Experience with standard desktop productivity and project management tools required . PRINCE2 or PMP certification required . Must pass police background investigation. Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062. If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows: Two (2) years of direct experience for an associate degree; Four (4) years of direct experience for a bachelor's degree; Six (6) years of direct experience for a master's degree; or Nine (9) years of direct experience for a doctoral degree.
Sr. Manager Provider Data Analytics (Sr. Manager I) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. Manager Provider Data Analytics (Sr. Manager I) to join our team. The Sr Manager (Provider Data Analytics) will provide technical and tactical management oversight and leadership for moderate to complex activities involving data reporting and analytics in support of provider data operation processes as well as regulatory requirements. The incumbent will provide day-to-day leadership and technical guidance to an analytics team including on-going data clean up, analysis of the provider network, requirements review, reporting and dashboard creation and enhancement. The Sr Manager will be responsible for supporting data integrity, ensuring reporting accuracy and enabling optimization of reporting processes. The incumbent will be responsible for overall stability, timeliness and quality of reports and analyses. Position Information: Department: Provider Data Management Services Salary Grade: 316 - $120,881 - $193,410 ($58.12 - $92.9856) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, trains, retains and manages a team of analytic professionals. Sets goals, objectives and key performance indicators (KPI) and manages overall team performance. Provides technical guidance and support to the team on complex issues and analytics request. Provides leadership, innovation and oversight for data analytics operations to produce the data sets required to inform and develop insights and strategies for operational and business initiatives. Leads the effort to document and refine processes and procedures and establishes reporting standards and presentation. Anticipates future demands of initiatives, strategic plans and regulatory updates, and designs/implements solutions to meet these needs. Establishes and manages teams to a set of standards and governance to improve performance and support effective development and outputs. 45% - Program Oversight Defines data management best practices. Manages and monitors Department of Health Care Services (DHCS) and Centers for Medicare & Medicaid Services (CMS) network adequacy requirements for all networks, identify and presents gaps and trends for network enhancement. Leads efforts to systematically collect, review, assess, analyze and report on plan and health network level performance related to provider data and network adequacy to provide to leadership and stakeholders. Directs the annual development and changes to policies and procedures for reporting requirements or other policies as assigned, consistent with, but not limited to, regulatory requirements and National Committee for Quality Assurance (NCQA) guidelines. Supports efforts in provider data verification and reconciliation processes and coordinate with vendors and internal functional areas for issue resolutions. Identifies new ways to support and improve analytics and data accuracy, which includes traditional business intelligence (BI), Tableau and other data validation and tracking technologies; works with internal departments to implement new data initiatives, conduct regression tests, etc. Develops the data standards and deploys automation tools to obtain and process data from different sources. Constructs datasets to analyze, inform, identify trends and support stakeholder decision-making. Stays current with regulatory guidelines impacting essential functions and data requirements. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a related field PLUS 5 years of work experience in health care industry in operations, claims, risk adjustment, or other data related functions; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. 2 years of experience working directly with business users in gathering requirements, refining and completing meaningful data/report requests required. 2 years of experience supervising analysts. Preferred Qualifications: 2 years of experience developing reports and completing data analysis using business intelligence tools (e.g.: SSRS, Tableau). 3 years of experience working with health care data such as encounters, claims, risk adjustment, provider data, and QI. Experience using SQL to extract data, understand data structures and run queries. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is September 17, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-manager-provider-data-analytics-sr-manager-i-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-441ebd51f5b44445a3035e456a202834
Sep 05, 2024
Sr. Manager Provider Data Analytics (Sr. Manager I) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. Manager Provider Data Analytics (Sr. Manager I) to join our team. The Sr Manager (Provider Data Analytics) will provide technical and tactical management oversight and leadership for moderate to complex activities involving data reporting and analytics in support of provider data operation processes as well as regulatory requirements. The incumbent will provide day-to-day leadership and technical guidance to an analytics team including on-going data clean up, analysis of the provider network, requirements review, reporting and dashboard creation and enhancement. The Sr Manager will be responsible for supporting data integrity, ensuring reporting accuracy and enabling optimization of reporting processes. The incumbent will be responsible for overall stability, timeliness and quality of reports and analyses. Position Information: Department: Provider Data Management Services Salary Grade: 316 - $120,881 - $193,410 ($58.12 - $92.9856) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, trains, retains and manages a team of analytic professionals. Sets goals, objectives and key performance indicators (KPI) and manages overall team performance. Provides technical guidance and support to the team on complex issues and analytics request. Provides leadership, innovation and oversight for data analytics operations to produce the data sets required to inform and develop insights and strategies for operational and business initiatives. Leads the effort to document and refine processes and procedures and establishes reporting standards and presentation. Anticipates future demands of initiatives, strategic plans and regulatory updates, and designs/implements solutions to meet these needs. Establishes and manages teams to a set of standards and governance to improve performance and support effective development and outputs. 45% - Program Oversight Defines data management best practices. Manages and monitors Department of Health Care Services (DHCS) and Centers for Medicare & Medicaid Services (CMS) network adequacy requirements for all networks, identify and presents gaps and trends for network enhancement. Leads efforts to systematically collect, review, assess, analyze and report on plan and health network level performance related to provider data and network adequacy to provide to leadership and stakeholders. Directs the annual development and changes to policies and procedures for reporting requirements or other policies as assigned, consistent with, but not limited to, regulatory requirements and National Committee for Quality Assurance (NCQA) guidelines. Supports efforts in provider data verification and reconciliation processes and coordinate with vendors and internal functional areas for issue resolutions. Identifies new ways to support and improve analytics and data accuracy, which includes traditional business intelligence (BI), Tableau and other data validation and tracking technologies; works with internal departments to implement new data initiatives, conduct regression tests, etc. Develops the data standards and deploys automation tools to obtain and process data from different sources. Constructs datasets to analyze, inform, identify trends and support stakeholder decision-making. Stays current with regulatory guidelines impacting essential functions and data requirements. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a related field PLUS 5 years of work experience in health care industry in operations, claims, risk adjustment, or other data related functions; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. 2 years of experience working directly with business users in gathering requirements, refining and completing meaningful data/report requests required. 2 years of experience supervising analysts. Preferred Qualifications: 2 years of experience developing reports and completing data analysis using business intelligence tools (e.g.: SSRS, Tableau). 3 years of experience working with health care data such as encounters, claims, risk adjustment, provider data, and QI. Experience using SQL to extract data, understand data structures and run queries. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is September 17, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-manager-provider-data-analytics-sr-manager-i-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-441ebd51f5b44445a3035e456a202834
City of Concord, CA
Concord, California, United States
Job Characteristics ***OPEN & PROMOTIONAL JOB OPPORTUNITY*** Systems Manager The City of Concord is currently looking for an experienced IT professional to fill one Systems Manager vacancy in the Information Technology Department. The Information Technology Department The mission of the Information Technology Department is to ensure Concord’s technology portfolio provides the appropriate set of tools required for delivering high-quality services to internal departments, Concord residents, and other agencies in a consistent manner sustainable over the 10-year budget horizon. The Systems Manager will be a key contributor to providing high-quality support and coordination with all City business units, including the Police Department; and will enjoy using their extensive knowledge of IT security concepts and controls to protect the City's investment in IT technology and its data. What you will be doing: The Systems Manager develops, organizes, directs and administers the City's Information Technology systems, networks, and component services and programs in order to meet the City's required service level needs. This includes responsibility for the design, implementation, and administration of systems and technology that support the data systems networks for the City of Concord. We are looking for someone who: Has experience planning, developing, implementing, upgrading and supporting mission-critical enterprise networks and systems infrastructure Has experience working with Cisco Network Equipment, Microsoft Server systems, enterprise security, and VMware Is service-oriented, and is experienced in providing outstanding customer service to both internal and external customers Is a collaborative team player with the ability to lead small teams Has excellent verbal and written communication skills Has the ability to use good judgement, think analytically, and make sound recommendations Embraces and embodies the City's Mission, Vision and Values What we offer: The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following: Participation in CalPERS pension, tiered based on date of hire A variety of health care plans or a cash-in-lieu benefit of $200 if waiving coverage City-paid dental insurance; employee-paid vision insurance Vacation accruals starting at 15 days per year, 12 days of sick leave per year, 11 paid holidays per year, plus 80 hours of administrative leave per year available upon completion of probation Generous tuition reimbursement program 401(k) and 457 deferred compensation plans, including an employer paid contribution of 3% plus $2000 annually Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs Life insurance in the amount of twice the annual salary (up to $400,000 max) and disability insurance A wellness program that offers yoga and fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources Option for alternative work schedules (hybrid or 9/80), based on department approval The Community: Nestled in the foothills of Mt. Diablo, Concord is a major East Bay community located 29 miles east of San Francisco and 58 miles north of San Jose. With a population of almost 130,000 residents occupying an area of 31 square miles, Concord is the largest city in Contra Costa County. The City’s central location offers easy access to the entire Bay Area including Oakland, San Francisco, and the Silicon Valley. Concord has much to offer; its local lifestyle reflects a careful blending of the City’s early California heritage, along with modern planned development. It is a harmonious community of quiet neighborhoods, an excellent park system, convenient shopping centers, large preserves of open space, a state-of-the-art hospital, and a wide variety of restaurants. Additionally, diverse public and private educational opportunities for students of all ages are available in Concord. Concord residents enjoy a Mediterranean climate with warm, dry summers and mild winters. The ideal weather and natural beauty of Concord make the area ideal for visitors and locals seeking active outdoor activities. In Concord, where “Families Come First,” one is never far from a park or an open green space for active play or just relaxing. Todos Santos Plaza, the heart of downtown Concord, features a year-round Farmer’s Market, several seasonal and community celebrations, as well as serving as a wonderful outdoor space for all to enjoy. SELECTION PROCESS 1. Submit a completed City of Concord application online at www.cityofconcord.org . Only application materials submitted online during the filing period will be accepted. 2. All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to participate in a panel interview. If you are selected to participate in the panel interview and are unavailable, we regret that we will not be able to reschedule you. Conviction History and Background Investigation: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Appointments to this position are also subject to a polygraph and background investigation coordinated by the Concord Police Department. The following list describes some areas that are covered in the investigation. Your relatives, references, and acquaintances are asked to comment on your suitability for the position. The information supplied regarding your educational history is examined and verified. You must list a history of your residences. Your work history and experience are examined with regard to your dependability, relationships with fellow workers, trustworthiness, and general job performance. Military service records are subject to verification. The background investigation considers your management of personal finances (however, being in debt does not automatically disqualify you). Your criminal, driving, and insurance records are evaluated. Felony convictions will be grounds for disqualification from the selection process. If you have a history of recent or prolonged use of illegal controlled substances (i.e., Cocaine, Methamphetamine, Marijuana, etc.), you may be dismissed from the process. Deliberate misstatements or omissions can and often will result in your application being rejected, regardless of the nature or reason for the misstatements/omissions. In fact, the number one reason individuals fail and/or are disqualified during the background investigation is because they deliberately withhold or misrepresent job-relevant information. Applicants must be truthful in all phases of the process and promptly submit documentation when requested. Examples of duties include, but are not limited to Manages the disaster recovery function to ensure daily backups are completed successfully and sufficient for restoring data and systems. Designs backup system configuration, monitors error logs and periodically tests the restore process.Manages and performs capacity planning to ensure systems and applications perform above specified service levels. Monitors disk storage utilization and system performance. Plans and administers the installation of additional storage / capacity as required. Monitors system performance using built-in and 3rd party monitoring tools to ensure systems are healthy and meet desired service levels and provides the Information Technology Manager - Operations with system capacity reports showing historical trends.Implements and administers facilities and reporting infrastructure to continuously monitor system event logs using systems management tools. Investigates error and warning messages, then plans and implements appropriate corrective actions to eliminate errors and unnecessary warnings.Ensures system configuration documentation is accurate, up to date and adequate for compliance and disaster recovery needs.Designs, plans and oversees disaster recovery and testing for network and systems equipment. Works with Applications staff and Operations Manager to develop and maintain Department and Organizational Disaster Recovery Plan.Maintains network and systems hardware equipment inventory, monitors firmware releases and schedules updates to firmware and corresponding configuration documentation.Designs and documents procedures for operational maintenance for Microsoft, VMware, Citrix, Cisco, VoIP and SAN/NAS storage systems. Monitors available firmware, operating system fixes and security patches and schedules updates.Facilitates the installation of new servers, equipment upgrades and enhancements and ensures systems are operationally ready and can be recovered before applications are installed and user can access the system.Oversees the provisioning of new virtual machines in VMware, storage and backups, ensuring the configuration is appropriate and complies with established standards and is well documented.Manages process for user and privileged user account and service account provisioning according to the department security policy.Confers with IT Managers and staff to design, monitor and enforce appropriate use of Active Directory.Ensures optimum functionality of security firewalls, threat prevention, identity services, URL filtering and endpoint protection, and coordinates deployment and configuration. Oversees security awareness program.Promptly and thoroughly investigates assigned trouble tickets and provides accurate explicit written information ensuring resolution meets defined service levels. Assists in training and mentoring support staff.Provides capacity analysis and product specification consulting services to project, applications and operations staff from requirements documents of sanctioned projects and budget planning.Maintains knowledge of new technology and the ongoing development of WANs, LANs, networks, systems and related hardware and software, and software applications; acquires and distributes pertinent information to user departments via supervisor.Promotes the City's Mission to make Concord a city of the highest quality by providing responsive, cost-effective, and innovative government services; understands and subscribes to the Vision and Values Statement adopted by the City.Performs other work as assigned. Qualifications Knowledge, Skills, and Abilities A strong hands-on working knowledge of Microsoft Windows systems, Active Directory, VMware, and SAN and NAS storage technologies, as well as Cisco Routing and Switching, Security, Voice and Wireless systems. Knowledge of and familiarity with software development lifecycle processes and concepts; MCSE on Server Infrastructure or equivalent. Knowledge and expertise with SQL Server, Microsoft Exchange, and Citrix XenApp are also desired. Ability to give and receive direction across multiple levels of management and technical disciplines; perform root cause analysis and making accurate risk assessments; make sound decisions in short time frames under pressure in a complex technical environment; work some nights, weekends and holidays to ensure system uptime and availability; travel to the various facilities throughout the City of Concord; communicate efficiently, effectively and professionally; manage complex technical projects and technical staff. Superior skills in problem-solving, scripting and automation. Education : Possession of a Bachelor's Degree in computer science or a related field is required . Coursework in Server Systems Administration, Microsoft Operating Systems and product suites, Cisco networking systems and products, and related technologies is highly desirable. Experience : Five (5) years of progressively responsible experience in IT Operations, including at least three (3) years' experience using at least one server monitoring solution and supporting a Microsoft centric network environment with at least 200 concurrent users. The proven ability to manage, maintain, deploy and administer servers and system technologies that comprise a Microsoft, VMware, and Cisco centric network is highly desirable. Other A California Driver's License and a satisfactory driving record are conditions of initial and continued employment. Must successfully complete a background investigation as a condition of employment. The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees. For a complete overview, click here . Below is a brief listing of what the City offers: Dental & Vision Insurance Employee Assistance Program Health Insurance Holidays Life Insurance Pre-tax Savings Benefits Retiree Medical (3 levels based on date of hire) Retirement Program Short-term Disability*and Long-term Disability Social Security/Medicare Vacation & Sick Leave *Not available for sworn personnel. Closing Date/Time: 9/30/2024 11:59 PM Pacific
Aug 31, 2024
Full Time
Job Characteristics ***OPEN & PROMOTIONAL JOB OPPORTUNITY*** Systems Manager The City of Concord is currently looking for an experienced IT professional to fill one Systems Manager vacancy in the Information Technology Department. The Information Technology Department The mission of the Information Technology Department is to ensure Concord’s technology portfolio provides the appropriate set of tools required for delivering high-quality services to internal departments, Concord residents, and other agencies in a consistent manner sustainable over the 10-year budget horizon. The Systems Manager will be a key contributor to providing high-quality support and coordination with all City business units, including the Police Department; and will enjoy using their extensive knowledge of IT security concepts and controls to protect the City's investment in IT technology and its data. What you will be doing: The Systems Manager develops, organizes, directs and administers the City's Information Technology systems, networks, and component services and programs in order to meet the City's required service level needs. This includes responsibility for the design, implementation, and administration of systems and technology that support the data systems networks for the City of Concord. We are looking for someone who: Has experience planning, developing, implementing, upgrading and supporting mission-critical enterprise networks and systems infrastructure Has experience working with Cisco Network Equipment, Microsoft Server systems, enterprise security, and VMware Is service-oriented, and is experienced in providing outstanding customer service to both internal and external customers Is a collaborative team player with the ability to lead small teams Has excellent verbal and written communication skills Has the ability to use good judgement, think analytically, and make sound recommendations Embraces and embodies the City's Mission, Vision and Values What we offer: The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following: Participation in CalPERS pension, tiered based on date of hire A variety of health care plans or a cash-in-lieu benefit of $200 if waiving coverage City-paid dental insurance; employee-paid vision insurance Vacation accruals starting at 15 days per year, 12 days of sick leave per year, 11 paid holidays per year, plus 80 hours of administrative leave per year available upon completion of probation Generous tuition reimbursement program 401(k) and 457 deferred compensation plans, including an employer paid contribution of 3% plus $2000 annually Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs Life insurance in the amount of twice the annual salary (up to $400,000 max) and disability insurance A wellness program that offers yoga and fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources Option for alternative work schedules (hybrid or 9/80), based on department approval The Community: Nestled in the foothills of Mt. Diablo, Concord is a major East Bay community located 29 miles east of San Francisco and 58 miles north of San Jose. With a population of almost 130,000 residents occupying an area of 31 square miles, Concord is the largest city in Contra Costa County. The City’s central location offers easy access to the entire Bay Area including Oakland, San Francisco, and the Silicon Valley. Concord has much to offer; its local lifestyle reflects a careful blending of the City’s early California heritage, along with modern planned development. It is a harmonious community of quiet neighborhoods, an excellent park system, convenient shopping centers, large preserves of open space, a state-of-the-art hospital, and a wide variety of restaurants. Additionally, diverse public and private educational opportunities for students of all ages are available in Concord. Concord residents enjoy a Mediterranean climate with warm, dry summers and mild winters. The ideal weather and natural beauty of Concord make the area ideal for visitors and locals seeking active outdoor activities. In Concord, where “Families Come First,” one is never far from a park or an open green space for active play or just relaxing. Todos Santos Plaza, the heart of downtown Concord, features a year-round Farmer’s Market, several seasonal and community celebrations, as well as serving as a wonderful outdoor space for all to enjoy. SELECTION PROCESS 1. Submit a completed City of Concord application online at www.cityofconcord.org . Only application materials submitted online during the filing period will be accepted. 2. All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to participate in a panel interview. If you are selected to participate in the panel interview and are unavailable, we regret that we will not be able to reschedule you. Conviction History and Background Investigation: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Appointments to this position are also subject to a polygraph and background investigation coordinated by the Concord Police Department. The following list describes some areas that are covered in the investigation. Your relatives, references, and acquaintances are asked to comment on your suitability for the position. The information supplied regarding your educational history is examined and verified. You must list a history of your residences. Your work history and experience are examined with regard to your dependability, relationships with fellow workers, trustworthiness, and general job performance. Military service records are subject to verification. The background investigation considers your management of personal finances (however, being in debt does not automatically disqualify you). Your criminal, driving, and insurance records are evaluated. Felony convictions will be grounds for disqualification from the selection process. If you have a history of recent or prolonged use of illegal controlled substances (i.e., Cocaine, Methamphetamine, Marijuana, etc.), you may be dismissed from the process. Deliberate misstatements or omissions can and often will result in your application being rejected, regardless of the nature or reason for the misstatements/omissions. In fact, the number one reason individuals fail and/or are disqualified during the background investigation is because they deliberately withhold or misrepresent job-relevant information. Applicants must be truthful in all phases of the process and promptly submit documentation when requested. Examples of duties include, but are not limited to Manages the disaster recovery function to ensure daily backups are completed successfully and sufficient for restoring data and systems. Designs backup system configuration, monitors error logs and periodically tests the restore process.Manages and performs capacity planning to ensure systems and applications perform above specified service levels. Monitors disk storage utilization and system performance. Plans and administers the installation of additional storage / capacity as required. Monitors system performance using built-in and 3rd party monitoring tools to ensure systems are healthy and meet desired service levels and provides the Information Technology Manager - Operations with system capacity reports showing historical trends.Implements and administers facilities and reporting infrastructure to continuously monitor system event logs using systems management tools. Investigates error and warning messages, then plans and implements appropriate corrective actions to eliminate errors and unnecessary warnings.Ensures system configuration documentation is accurate, up to date and adequate for compliance and disaster recovery needs.Designs, plans and oversees disaster recovery and testing for network and systems equipment. Works with Applications staff and Operations Manager to develop and maintain Department and Organizational Disaster Recovery Plan.Maintains network and systems hardware equipment inventory, monitors firmware releases and schedules updates to firmware and corresponding configuration documentation.Designs and documents procedures for operational maintenance for Microsoft, VMware, Citrix, Cisco, VoIP and SAN/NAS storage systems. Monitors available firmware, operating system fixes and security patches and schedules updates.Facilitates the installation of new servers, equipment upgrades and enhancements and ensures systems are operationally ready and can be recovered before applications are installed and user can access the system.Oversees the provisioning of new virtual machines in VMware, storage and backups, ensuring the configuration is appropriate and complies with established standards and is well documented.Manages process for user and privileged user account and service account provisioning according to the department security policy.Confers with IT Managers and staff to design, monitor and enforce appropriate use of Active Directory.Ensures optimum functionality of security firewalls, threat prevention, identity services, URL filtering and endpoint protection, and coordinates deployment and configuration. Oversees security awareness program.Promptly and thoroughly investigates assigned trouble tickets and provides accurate explicit written information ensuring resolution meets defined service levels. Assists in training and mentoring support staff.Provides capacity analysis and product specification consulting services to project, applications and operations staff from requirements documents of sanctioned projects and budget planning.Maintains knowledge of new technology and the ongoing development of WANs, LANs, networks, systems and related hardware and software, and software applications; acquires and distributes pertinent information to user departments via supervisor.Promotes the City's Mission to make Concord a city of the highest quality by providing responsive, cost-effective, and innovative government services; understands and subscribes to the Vision and Values Statement adopted by the City.Performs other work as assigned. Qualifications Knowledge, Skills, and Abilities A strong hands-on working knowledge of Microsoft Windows systems, Active Directory, VMware, and SAN and NAS storage technologies, as well as Cisco Routing and Switching, Security, Voice and Wireless systems. Knowledge of and familiarity with software development lifecycle processes and concepts; MCSE on Server Infrastructure or equivalent. Knowledge and expertise with SQL Server, Microsoft Exchange, and Citrix XenApp are also desired. Ability to give and receive direction across multiple levels of management and technical disciplines; perform root cause analysis and making accurate risk assessments; make sound decisions in short time frames under pressure in a complex technical environment; work some nights, weekends and holidays to ensure system uptime and availability; travel to the various facilities throughout the City of Concord; communicate efficiently, effectively and professionally; manage complex technical projects and technical staff. Superior skills in problem-solving, scripting and automation. Education : Possession of a Bachelor's Degree in computer science or a related field is required . Coursework in Server Systems Administration, Microsoft Operating Systems and product suites, Cisco networking systems and products, and related technologies is highly desirable. Experience : Five (5) years of progressively responsible experience in IT Operations, including at least three (3) years' experience using at least one server monitoring solution and supporting a Microsoft centric network environment with at least 200 concurrent users. The proven ability to manage, maintain, deploy and administer servers and system technologies that comprise a Microsoft, VMware, and Cisco centric network is highly desirable. Other A California Driver's License and a satisfactory driving record are conditions of initial and continued employment. Must successfully complete a background investigation as a condition of employment. The City of Concord takes pride in offering a generous benefits program that provides flexibility for the diverse and changing needs of our qualifying employees. For a complete overview, click here . Below is a brief listing of what the City offers: Dental & Vision Insurance Employee Assistance Program Health Insurance Holidays Life Insurance Pre-tax Savings Benefits Retiree Medical (3 levels based on date of hire) Retirement Program Short-term Disability*and Long-term Disability Social Security/Medicare Vacation & Sick Leave *Not available for sworn personnel. Closing Date/Time: 9/30/2024 11:59 PM Pacific
Position Description Annual Salaries : Information Technology Analyst I: $50,362 - $64,298 Information Technology Analyst II: $55,380 - $70,668 Information Technology Analyst III: $65,338 - $83,434 Scheduled Salary Increase : 3% effective 12/09/24 (Information Technology Analyst I: $51,870 - $66,222 Annually) 3% effective 12/09/24 (Information Technology Analyst II: $57,044 - $72,800 Annually) 3% effective 12/09/24 (Information Technology Analyst III: $67,288 - $85,878 Annually) APPLY IMMEDIATELY AS THE RECRUITMENT MAY CLOSE AT ANY TIME APPLICATIONS MUST BE SUBMITTED ONLINE ONLY The Fresno County Department of Internal Services has an exciting career opportunity for dynamic and experienced information technology (IT) professionals interested in a position as an Information Technology Analyst I/II/III - Cybersecurity Operations . The Information Technology Analyst I/II/III - Cybersecurity Operations will be responsible for collecting, processing, analyzing, and disseminating cyber threat assessments; developing, testing, operating and maintaining systems of security; and acting as a subject matter expert for information technology security systems. HYBRID TELEWORK AVAILABILITY (Remote work options) - Some departments may offer hybrid telework opportunities which are dependent upon departmental directives. Currently, the Department of Internal Services offers some hybrid telework opportunities with at least 2 days required in-office. All schedules are subject to manager and/or supervisor approval. Candidates invited to interview for open positions may confirm availability of hybrid telework opportunities and discuss details with the hiring department. As a condition of employment, candidates may be required to undergo and pass a thorough background investigation and polygraph examination. These investigations may include employment/credit histories, verification of education, arrest/criminal records, drug/alcohol use, and personal conduct. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified. Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Collecting, processing, analyzing, and disseminating cyber threat assessments; Developing, testing, operating and maintaining systems of security ; Acting as a subject matter expert for information technology security systems. Knowledge, Skills and Abilities Knowledge of : Computer networking concepts and protocols; Network security methodologies; Cyber threats and vulnerabilities; Laws, regulations, policies, and ethics as they relate to cybersecurity and privacy; Cybersecurity and privacy principles and practices, and organizational requirements; Intrusion detection methodologies and techniques for detecting host and network-based intrusion; Network security architecture concepts including topology, protocols, components, and principles; Systems security testing and evaluation methods. Skills/Abilities to : Conduct vulnerability scans and recognize vulnerabilities in security systems; Identify, capture, contain, and report malware; Assess security controls based on cybersecurity principles and tenets; Apply cybersecurity and privacy principles to organizational requirements; Develop or recommend analytic approaches or solutions to problems for which information is incomplete or for which no precedent exists; Effectively collaborate with other organizational teams; Evaluate information for reliability, validity, and relevance. Minimum Qualifications Information Technology Analyst I Experience : One (1) years of full-time, paid work experience detecting, assessing, or responding to cybersecurity risk events . Certificate : Possession of Systems Security Certified Practitioner (SSCP), Security+, or Global Information Assurance Certification Security Essentials Certification (GSEC). Information Technology Analyst II Experience : Two (2) years of full-time, paid work experience detecting, assessing, or responding to cybersecurity risk events . Certificate : Possession of Systems Security Certified Practitioner (SSCP), Security+, or Global Information Assurance Certification Security Essentials Certification (GSEC). Information Technology Analyst III Experience : Three (3) years of full-time, paid work experience detecting, assessing, or responding to cybersecurity risk events. Certificate : Possession of Systems Security Certified Practitioner (SSCP), Security+, or Global Information Assurance Certification Security Essentials Certification (GSEC). In addition to the options listed above, the following may also be required: Other : As a condition of employment, candidates may be required to undergo and pass a thorough background investigation and polygraph examination. These investigations may include employment/credit histories, verification of education, arrest/criminal records, drug/alcohol use, and personal conduct. TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE : The minimum qualifications for this recruitment have been limited to candidates with an experience background related to the specific vacancy. Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline. A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline). Resumes and attachments are not accepted in lieu of a completed employment application. Please fully list your education/work experience, including current position. Failure to list current, complete, and accurate education/work experience within the job application (including employment with the County of Fresno) will result in the disqualification of your application. A Systems Security Certified Practitioner (SSCP), Security+, or Global Information Assurance Certification Security Essentials Certification (GSEC) certificate is required. A copy of your certificate must be submitted with your application. You may attach a copy to your application; fax a copy to 559-455-4788, Attn: Jose Rubio; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted. SELECTION PROCESS : Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for one of the processes listed below: Certify Without Examination - In instances where the number of eligible candidates is less than or equal to the number of qualified applicants the Department is entitled to receive under Personnel Rule 4212, the competitive examination process will be waived and the names will be certified without an examination. Oral Examination - An oral examination includes a panel consisting of at least two members within a similar field of expertise as the vacancy. Candidates are asked structured questions and must respond orally to allow the panel to evaluate the specific qualifications of each applicant. If required, the oral examination will be administered in an online format via the Spark Hire platform. Successful candidates will be placed on an employment list, effective for a minimum of 3 months (may be extended up to 12 months), and certified in final rank order as vacancies occur. REQUIRED APPLICATION MATERIALS : Fresno County Employment Application (must be current, complete, and accurate; amendments will not be allowed after the filing deadline) Supplemental Questionnaire Certificate - A Systems Security Certified Practitioner (SSCP), Security+, or Global Information Assurance Certification Security Essentials Certification (GSEC) certificate is required. A copy of your certificate must be submitted with your application. You may either attach a copy to your application; fax a copy to 559-455-4788, Attn: Jose Rubio; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted. Please note : All required application materials must be received online only via our website by the closing date and time of this recruitment. Notices from Human Resources regarding your application will be sent via email only. Applications submitted via U.S. mail, email, fax, or in person in our office will not be accepted. Resumes and attachments are not accepted in lieu of a completed application. HOW TO APPLY : Applications for this recruitment must be submitted online only . An online application may be found at: https://www.fresnocountyjobs.com . Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions (such as the formatting of education or work experience) will result in the disqualification of the applicant. Amendments will not be allowed after the filing deadline. Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca . Please be advised that it is the applicant's responsibility to notify Human Resources of any email address, mailing address and telephone number changes. Notices from Human Resources will be sent via email only. For the safety of our employees the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline . EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Analyst: Jose Rubio Closing Date/Time: Continuous
Jul 23, 2024
Full Time
Position Description Annual Salaries : Information Technology Analyst I: $50,362 - $64,298 Information Technology Analyst II: $55,380 - $70,668 Information Technology Analyst III: $65,338 - $83,434 Scheduled Salary Increase : 3% effective 12/09/24 (Information Technology Analyst I: $51,870 - $66,222 Annually) 3% effective 12/09/24 (Information Technology Analyst II: $57,044 - $72,800 Annually) 3% effective 12/09/24 (Information Technology Analyst III: $67,288 - $85,878 Annually) APPLY IMMEDIATELY AS THE RECRUITMENT MAY CLOSE AT ANY TIME APPLICATIONS MUST BE SUBMITTED ONLINE ONLY The Fresno County Department of Internal Services has an exciting career opportunity for dynamic and experienced information technology (IT) professionals interested in a position as an Information Technology Analyst I/II/III - Cybersecurity Operations . The Information Technology Analyst I/II/III - Cybersecurity Operations will be responsible for collecting, processing, analyzing, and disseminating cyber threat assessments; developing, testing, operating and maintaining systems of security; and acting as a subject matter expert for information technology security systems. HYBRID TELEWORK AVAILABILITY (Remote work options) - Some departments may offer hybrid telework opportunities which are dependent upon departmental directives. Currently, the Department of Internal Services offers some hybrid telework opportunities with at least 2 days required in-office. All schedules are subject to manager and/or supervisor approval. Candidates invited to interview for open positions may confirm availability of hybrid telework opportunities and discuss details with the hiring department. As a condition of employment, candidates may be required to undergo and pass a thorough background investigation and polygraph examination. These investigations may include employment/credit histories, verification of education, arrest/criminal records, drug/alcohol use, and personal conduct. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified. Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Collecting, processing, analyzing, and disseminating cyber threat assessments; Developing, testing, operating and maintaining systems of security ; Acting as a subject matter expert for information technology security systems. Knowledge, Skills and Abilities Knowledge of : Computer networking concepts and protocols; Network security methodologies; Cyber threats and vulnerabilities; Laws, regulations, policies, and ethics as they relate to cybersecurity and privacy; Cybersecurity and privacy principles and practices, and organizational requirements; Intrusion detection methodologies and techniques for detecting host and network-based intrusion; Network security architecture concepts including topology, protocols, components, and principles; Systems security testing and evaluation methods. Skills/Abilities to : Conduct vulnerability scans and recognize vulnerabilities in security systems; Identify, capture, contain, and report malware; Assess security controls based on cybersecurity principles and tenets; Apply cybersecurity and privacy principles to organizational requirements; Develop or recommend analytic approaches or solutions to problems for which information is incomplete or for which no precedent exists; Effectively collaborate with other organizational teams; Evaluate information for reliability, validity, and relevance. Minimum Qualifications Information Technology Analyst I Experience : One (1) years of full-time, paid work experience detecting, assessing, or responding to cybersecurity risk events . Certificate : Possession of Systems Security Certified Practitioner (SSCP), Security+, or Global Information Assurance Certification Security Essentials Certification (GSEC). Information Technology Analyst II Experience : Two (2) years of full-time, paid work experience detecting, assessing, or responding to cybersecurity risk events . Certificate : Possession of Systems Security Certified Practitioner (SSCP), Security+, or Global Information Assurance Certification Security Essentials Certification (GSEC). Information Technology Analyst III Experience : Three (3) years of full-time, paid work experience detecting, assessing, or responding to cybersecurity risk events. Certificate : Possession of Systems Security Certified Practitioner (SSCP), Security+, or Global Information Assurance Certification Security Essentials Certification (GSEC). In addition to the options listed above, the following may also be required: Other : As a condition of employment, candidates may be required to undergo and pass a thorough background investigation and polygraph examination. These investigations may include employment/credit histories, verification of education, arrest/criminal records, drug/alcohol use, and personal conduct. TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE : The minimum qualifications for this recruitment have been limited to candidates with an experience background related to the specific vacancy. Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline. A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline). Resumes and attachments are not accepted in lieu of a completed employment application. Please fully list your education/work experience, including current position. Failure to list current, complete, and accurate education/work experience within the job application (including employment with the County of Fresno) will result in the disqualification of your application. A Systems Security Certified Practitioner (SSCP), Security+, or Global Information Assurance Certification Security Essentials Certification (GSEC) certificate is required. A copy of your certificate must be submitted with your application. You may attach a copy to your application; fax a copy to 559-455-4788, Attn: Jose Rubio; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted. SELECTION PROCESS : Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for one of the processes listed below: Certify Without Examination - In instances where the number of eligible candidates is less than or equal to the number of qualified applicants the Department is entitled to receive under Personnel Rule 4212, the competitive examination process will be waived and the names will be certified without an examination. Oral Examination - An oral examination includes a panel consisting of at least two members within a similar field of expertise as the vacancy. Candidates are asked structured questions and must respond orally to allow the panel to evaluate the specific qualifications of each applicant. If required, the oral examination will be administered in an online format via the Spark Hire platform. Successful candidates will be placed on an employment list, effective for a minimum of 3 months (may be extended up to 12 months), and certified in final rank order as vacancies occur. REQUIRED APPLICATION MATERIALS : Fresno County Employment Application (must be current, complete, and accurate; amendments will not be allowed after the filing deadline) Supplemental Questionnaire Certificate - A Systems Security Certified Practitioner (SSCP), Security+, or Global Information Assurance Certification Security Essentials Certification (GSEC) certificate is required. A copy of your certificate must be submitted with your application. You may either attach a copy to your application; fax a copy to 559-455-4788, Attn: Jose Rubio; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted. Please note : All required application materials must be received online only via our website by the closing date and time of this recruitment. Notices from Human Resources regarding your application will be sent via email only. Applications submitted via U.S. mail, email, fax, or in person in our office will not be accepted. Resumes and attachments are not accepted in lieu of a completed application. HOW TO APPLY : Applications for this recruitment must be submitted online only . An online application may be found at: https://www.fresnocountyjobs.com . Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions (such as the formatting of education or work experience) will result in the disqualification of the applicant. Amendments will not be allowed after the filing deadline. Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca . Please be advised that it is the applicant's responsibility to notify Human Resources of any email address, mailing address and telephone number changes. Notices from Human Resources will be sent via email only. For the safety of our employees the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline . EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Analyst: Jose Rubio Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE -EMERGENCY FILING DATES: September 19, 2024 at 9:00 A.M. (Pacific Time) This opportunity will remain open until the needs of the service are met EXAM NUMBER: b1002B-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The Department of Mental Health is seeking qualified candidates to fill emergency Administrative Services Manager I vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager I. Essential Job Functions DUTIES AND RESPONSIBILITIES: All Positions Conducts complex and sensitive research assignments requiring locating and gathering of data from multiple sources and interpretation of often conflicting and ambiguous data to reach sound conclusions; identifies research problems and challenges, determines analytical techniques appropriate to an assignment's purpose; develops statistical and information-gathering processes to ensure quality, integrity, validity, and relevance of data obtained for analysis and decision making purposes. Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate meeting specific analytical requirements. Uses qualitative and/or quantitative analytical methods in order to identify issues, summarize findings and draw fact-based conclusions often based upon large amounts of information. Analyzes complex operational, financial, program and other issues and makes recommendations on appropriate courses of action; participates in the development of options and positions that meet objectives and best balance the interests of various stakeholders; develops and/or recommends the development of programs or policies to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success. Prepares a variety of documents (e.g., reports, business correspondence, memoranda) often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation) to create materials in a variety of formats and approaches in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards). Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) often on sensitive and confidential issues; participates in meetings to make presentations, provide advice and/or consultation services, resolve conflicts, mediate disputes, and negotiate agreements; coordinates activities with County central agency and departmental staff, contractors, consultants, outside agencies, etc., to ensure that programs are successfully implemented. Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and programs are proceeding as planned; monitors emerging issues and concerns in order to develop timely, proactive responses. Evaluates the effectiveness of various programs by comparing program outcomes to program goals in order to determine whether to continue, modify, or discontinue programs. Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements. Lead Positions Leads a team/unit of lower-level analysts by providing work guidance and direction to subordinates, and participates in the work of team/unit members; participates in scheduling, assigning and monitoring work of other employees for completeness, accuracy and conformance with departmental standards; provides information, instruction and training on work processes; provides input to supervisor on employee work performance and behaviors; estimates personnel, equipment and material requirements for assigned jobs. Supervisory Positions Plans, organizes, assigns, and evaluates the work of a unit of lower-level analysts; with staff, develops, implements and monitors work plans to achieve assigned unit objectives; provides input and monitors performance; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with department standards. Interviews, participates in selecting new unit staff; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; subject to management concurrence, takes disciplinary action in accordance with County policies. EXAMPLE OF DUTIES: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Human Resources: Prepares and presents cases for Civil Service or Employee Relations hearings by interviewing witnesses, assembling evidence, analyzing information, developing a strategy of presentation, preparing written and oral arguments, briefs, and motions and examining and cross-examining witnesses. Analyzes and resolves problems concerning personnel needs and formulates various procedures as needed to assure the practical and efficient operation of the personnel office. Initiates and develops recruitment programs, including advertising, contact with public and private agencies and organizations, and liaison with other county departments. Provides advice and instruction to departmental managers in matters relating to departmental policies and procedures, disciplinary action, writing proper performance evaluations, techniques for correcting specific behavior or performance problems, and the application of Civil Service Rules. Plans, directs and reviews the work of a small personnel unit responsible for such functions as the conduct of departmental examinations, classification studies or other personnel operations. Contracts: Conducts complex contracting feasibility and cost analysis studies of various departmental operations; prepares reports detailing findings and makes recommendations. Performs or administers contract solicitations, develops specifications and/or scope of work, develops and prepares solicitation packages, participates in the proposal/bid evaluation process, and prepares documentation to support contract recommendations for a variety of contracted services. Negotiates, or participates in the negotiation of highly complex, legal and operational terms, requirements, and conditions for contract awards and modifications; prepares related documents including contracts, amendments and letter agreements. Conducts complex legal research in applicable laws and regulations, reviews pending legislation, analyzes impact to department contracting efforts, and confers with County attorneys to formulate recommendations. Prepares letters and memos to the Board of Supervisors recommending contract awards. Advises line operations in identifying contractual and funding problems, and in resolving differences with contractors. Formulates and recommends procedures and policies for contract development, and designs forms and other tools to aid in contract development. Conducts review of contractor compliance with such requirements as licensures, insurance, Living Wage Ordinance and Jury Duty Ordinance. Budget/Finance and other closely related administrative functional areas: Supervises a small administrative staff responsible for assisting in the preparation of the departmental budget. REQUIRED COMPETENCIES AND QUALIFICATION STANDARDS: GENERAL COMPETENCIES: Knowledge: Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, and coordination of people and resources. Clerical - Knowledge of administrative and clerical procedures and systems such as managing files and records, designing standard forms, and other general office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Skills: Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Coordination - Includes planning, scheduling, organizing, prioritizing, and monitoring work activities by utilizing resources (both human and material) to their fullest and aligning work plans with departmental goals. Time Management - Managing one's own time and the time of others. Instructing - Teaching others how to do something. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Abilities: Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Written Expression - The ability to communicate information and ideas in writing so others will understand. Reasoning - The ability to apply the rules of logic when synthesizing a variety of information to identify a problem or reach a workable decision, resolution, or recommendation. Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). SPECIALTY COMPETENCIES: In addition to the general knowledge requirements listed above, individuals must also possess additional knowledge specific to their specialty area: Contracts: County Contracting Authority and Terms and Conditions - Includes knowledge of how to identify and select sources of authority for the County of Los Angeles (e.g., the Board of Supervisors, The County's Purchasing Agent, department heads), knowledge of Proposition A, knowledge regarding legally required contract provisions, knowledge of legally required and Board of Supervisors mandated contract provisions, etc. Contracting Strategy and Planning - Includes knowledge of the key components of the strategy and planning process, knowledge of the concept of risk as it pertains to contracts, knowledge of how to define the scope of a project and identify requirements to ensure successful contract development, etc. Creating a Solicitation - Includes knowledge of how to structure solicitations (e.g., the six stages of solicitation, themes of the solicitation process, considerations in the approach to solicitation), knowledge about when and how to prepare materials (e.g., RFSQs, RFPs, SOQs), knowledge regarding the evaluation process (e.g., how to select evaluation committee members, the creation of business requirements, evaluation requirements), knowledge of how to appropriately structure the solicitation response (e.g., facilitating the evaluation, separating cost from function/service, avoiding interpretation of response material), etc. Managing the Solicitation Process - Includes knowledge of the Contract Analyst's role, knowledge of the role of the project team, knowledge of techniques to exercise control of a project, etc. The Proposal Evaluation Process - Includes knowledge of the Informed Averaging Evaluation Methodology, knowledge of appropriate evaluation process documentation, knowledge regarding Countywide Protest Policy, etc. Contract Negotiation and Approval Process - Includes knowledge of the preparation process for contract negotiations, knowledge of contract negotiation principles and processes, knowledge of internal and external review/approval processes, etc. WORK STYLES: Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the work place. Cooperation - Job requires being pleasant with others on the job and displaying good-natured, cooperative attitude. Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations. Integrity - Job requires being honest and ethical. Concern for others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. Assertiveness - Job requires a willingness to lead, take charge, and offer opinions and direction. Persistence - Job requires persistence in the face of obstacles. Initiative - Job requires a willingness to take on responsibilities and challenges. Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. Requirements MINIMUM REQUIREMENTS: TRAINING AND EXPERIENCE: Option 1 A Bachelor's degree from an accredited college or university -AND- *Three years of experience performing analytical assignments, two years of which must have been at the associate analyst level**, primarily researching, analyzing and synthesizing data, as well as making recommendations for resolving administrative or operational problems within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. *A Master's degree or higher in Business Administration, Public Administration, Law or closely related field may be substituted for one year of the required experience. Option 2 Five years of experience performing analytical assignments, two years of which must have been at the associate analyst level**, primarily researching, analyzing and synthesizing data, as well as making recommendations for resolving administrative or operational problems within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. **Associate analyst level work involves 1.) the independent performance of a variety of routine to moderately complex assignments and/or 2.) under more direct supervision, the performance of complex assignments. Both types of assignments require the use of established research and analytical methods and techniques, as well as sound professional judgment to analyze and resolve problems and issues related to administrative functions such as human resources, budget, finance, contracts and other closely-related administrative functional areas. This level of work is generally assigned to positions in classifications above the entry level classification of the respective series. Note: For a fuller description of associate-level analytical work, refer to Los Angeles County's Management Analyst classification (Item #1848). NO OUT-OF-CLASS EXPEREIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUST BE FULLY MET AND INDICATED ON THE APPLICATION BY THE LAST DAY OF FILING . NO WITHHOLDS WILL BE ALLOWED FOR THIS EXAMINATION. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT : Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment. APPLICATION AND FILING INFORMATION Applications must be submitted online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information. Application filing may be suspended at any time without advance notice. INSTRUCTIONS FOR FILING ONLINE Applications must be filed online only. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add najordan@dmh.lacounty.gov as well as noreply@governmentjobs.com and info@governmentjob.com to your email address and list of approved senders to prevent email notification from being filtered as span/junk/clutter mail. Applications must be submitted online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty,gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER LANGUAGE Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number . COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. FAIR CHANCE EMPLOYER The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: HR Examinations Unit: (213) 972-7034 HR Examinations Unit Email: exams@dmh.lacounty.gov Analyst Contact Phone: Nicholas Jordan, (323) 705-3925 Analyst Contact Email: najordan@dmh.lacounty.gov ADA COORDINATOR PHONE: (213) 972-7034 TELETYPE PHONE : (800) 735-2922 CALIFORNIA RELAY SERVICES PHONES : (800) 735-2922 For detailed information, please click here Closing Date/Time: Continuous
Sep 17, 2024
Temporary
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE -EMERGENCY FILING DATES: September 19, 2024 at 9:00 A.M. (Pacific Time) This opportunity will remain open until the needs of the service are met EXAM NUMBER: b1002B-EA The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The Department of Mental Health is seeking qualified candidates to fill emergency Administrative Services Manager I vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager I. Essential Job Functions DUTIES AND RESPONSIBILITIES: All Positions Conducts complex and sensitive research assignments requiring locating and gathering of data from multiple sources and interpretation of often conflicting and ambiguous data to reach sound conclusions; identifies research problems and challenges, determines analytical techniques appropriate to an assignment's purpose; develops statistical and information-gathering processes to ensure quality, integrity, validity, and relevance of data obtained for analysis and decision making purposes. Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate meeting specific analytical requirements. Uses qualitative and/or quantitative analytical methods in order to identify issues, summarize findings and draw fact-based conclusions often based upon large amounts of information. Analyzes complex operational, financial, program and other issues and makes recommendations on appropriate courses of action; participates in the development of options and positions that meet objectives and best balance the interests of various stakeholders; develops and/or recommends the development of programs or policies to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success. Prepares a variety of documents (e.g., reports, business correspondence, memoranda) often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation) to create materials in a variety of formats and approaches in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards). Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) often on sensitive and confidential issues; participates in meetings to make presentations, provide advice and/or consultation services, resolve conflicts, mediate disputes, and negotiate agreements; coordinates activities with County central agency and departmental staff, contractors, consultants, outside agencies, etc., to ensure that programs are successfully implemented. Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and programs are proceeding as planned; monitors emerging issues and concerns in order to develop timely, proactive responses. Evaluates the effectiveness of various programs by comparing program outcomes to program goals in order to determine whether to continue, modify, or discontinue programs. Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements. Lead Positions Leads a team/unit of lower-level analysts by providing work guidance and direction to subordinates, and participates in the work of team/unit members; participates in scheduling, assigning and monitoring work of other employees for completeness, accuracy and conformance with departmental standards; provides information, instruction and training on work processes; provides input to supervisor on employee work performance and behaviors; estimates personnel, equipment and material requirements for assigned jobs. Supervisory Positions Plans, organizes, assigns, and evaluates the work of a unit of lower-level analysts; with staff, develops, implements and monitors work plans to achieve assigned unit objectives; provides input and monitors performance; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with department standards. Interviews, participates in selecting new unit staff; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; subject to management concurrence, takes disciplinary action in accordance with County policies. EXAMPLE OF DUTIES: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Human Resources: Prepares and presents cases for Civil Service or Employee Relations hearings by interviewing witnesses, assembling evidence, analyzing information, developing a strategy of presentation, preparing written and oral arguments, briefs, and motions and examining and cross-examining witnesses. Analyzes and resolves problems concerning personnel needs and formulates various procedures as needed to assure the practical and efficient operation of the personnel office. Initiates and develops recruitment programs, including advertising, contact with public and private agencies and organizations, and liaison with other county departments. Provides advice and instruction to departmental managers in matters relating to departmental policies and procedures, disciplinary action, writing proper performance evaluations, techniques for correcting specific behavior or performance problems, and the application of Civil Service Rules. Plans, directs and reviews the work of a small personnel unit responsible for such functions as the conduct of departmental examinations, classification studies or other personnel operations. Contracts: Conducts complex contracting feasibility and cost analysis studies of various departmental operations; prepares reports detailing findings and makes recommendations. Performs or administers contract solicitations, develops specifications and/or scope of work, develops and prepares solicitation packages, participates in the proposal/bid evaluation process, and prepares documentation to support contract recommendations for a variety of contracted services. Negotiates, or participates in the negotiation of highly complex, legal and operational terms, requirements, and conditions for contract awards and modifications; prepares related documents including contracts, amendments and letter agreements. Conducts complex legal research in applicable laws and regulations, reviews pending legislation, analyzes impact to department contracting efforts, and confers with County attorneys to formulate recommendations. Prepares letters and memos to the Board of Supervisors recommending contract awards. Advises line operations in identifying contractual and funding problems, and in resolving differences with contractors. Formulates and recommends procedures and policies for contract development, and designs forms and other tools to aid in contract development. Conducts review of contractor compliance with such requirements as licensures, insurance, Living Wage Ordinance and Jury Duty Ordinance. Budget/Finance and other closely related administrative functional areas: Supervises a small administrative staff responsible for assisting in the preparation of the departmental budget. REQUIRED COMPETENCIES AND QUALIFICATION STANDARDS: GENERAL COMPETENCIES: Knowledge: Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, and coordination of people and resources. Clerical - Knowledge of administrative and clerical procedures and systems such as managing files and records, designing standard forms, and other general office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Skills: Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Coordination - Includes planning, scheduling, organizing, prioritizing, and monitoring work activities by utilizing resources (both human and material) to their fullest and aligning work plans with departmental goals. Time Management - Managing one's own time and the time of others. Instructing - Teaching others how to do something. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Abilities: Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Written Expression - The ability to communicate information and ideas in writing so others will understand. Reasoning - The ability to apply the rules of logic when synthesizing a variety of information to identify a problem or reach a workable decision, resolution, or recommendation. Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). SPECIALTY COMPETENCIES: In addition to the general knowledge requirements listed above, individuals must also possess additional knowledge specific to their specialty area: Contracts: County Contracting Authority and Terms and Conditions - Includes knowledge of how to identify and select sources of authority for the County of Los Angeles (e.g., the Board of Supervisors, The County's Purchasing Agent, department heads), knowledge of Proposition A, knowledge regarding legally required contract provisions, knowledge of legally required and Board of Supervisors mandated contract provisions, etc. Contracting Strategy and Planning - Includes knowledge of the key components of the strategy and planning process, knowledge of the concept of risk as it pertains to contracts, knowledge of how to define the scope of a project and identify requirements to ensure successful contract development, etc. Creating a Solicitation - Includes knowledge of how to structure solicitations (e.g., the six stages of solicitation, themes of the solicitation process, considerations in the approach to solicitation), knowledge about when and how to prepare materials (e.g., RFSQs, RFPs, SOQs), knowledge regarding the evaluation process (e.g., how to select evaluation committee members, the creation of business requirements, evaluation requirements), knowledge of how to appropriately structure the solicitation response (e.g., facilitating the evaluation, separating cost from function/service, avoiding interpretation of response material), etc. Managing the Solicitation Process - Includes knowledge of the Contract Analyst's role, knowledge of the role of the project team, knowledge of techniques to exercise control of a project, etc. The Proposal Evaluation Process - Includes knowledge of the Informed Averaging Evaluation Methodology, knowledge of appropriate evaluation process documentation, knowledge regarding Countywide Protest Policy, etc. Contract Negotiation and Approval Process - Includes knowledge of the preparation process for contract negotiations, knowledge of contract negotiation principles and processes, knowledge of internal and external review/approval processes, etc. WORK STYLES: Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the work place. Cooperation - Job requires being pleasant with others on the job and displaying good-natured, cooperative attitude. Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations. Integrity - Job requires being honest and ethical. Concern for others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. Assertiveness - Job requires a willingness to lead, take charge, and offer opinions and direction. Persistence - Job requires persistence in the face of obstacles. Initiative - Job requires a willingness to take on responsibilities and challenges. Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. Requirements MINIMUM REQUIREMENTS: TRAINING AND EXPERIENCE: Option 1 A Bachelor's degree from an accredited college or university -AND- *Three years of experience performing analytical assignments, two years of which must have been at the associate analyst level**, primarily researching, analyzing and synthesizing data, as well as making recommendations for resolving administrative or operational problems within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. *A Master's degree or higher in Business Administration, Public Administration, Law or closely related field may be substituted for one year of the required experience. Option 2 Five years of experience performing analytical assignments, two years of which must have been at the associate analyst level**, primarily researching, analyzing and synthesizing data, as well as making recommendations for resolving administrative or operational problems within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. **Associate analyst level work involves 1.) the independent performance of a variety of routine to moderately complex assignments and/or 2.) under more direct supervision, the performance of complex assignments. Both types of assignments require the use of established research and analytical methods and techniques, as well as sound professional judgment to analyze and resolve problems and issues related to administrative functions such as human resources, budget, finance, contracts and other closely-related administrative functional areas. This level of work is generally assigned to positions in classifications above the entry level classification of the respective series. Note: For a fuller description of associate-level analytical work, refer to Los Angeles County's Management Analyst classification (Item #1848). NO OUT-OF-CLASS EXPEREIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUST BE FULLY MET AND INDICATED ON THE APPLICATION BY THE LAST DAY OF FILING . NO WITHHOLDS WILL BE ALLOWED FOR THIS EXAMINATION. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT : Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment. APPLICATION AND FILING INFORMATION Applications must be submitted online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information. Application filing may be suspended at any time without advance notice. INSTRUCTIONS FOR FILING ONLINE Applications must be filed online only. Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add najordan@dmh.lacounty.gov as well as noreply@governmentjobs.com and info@governmentjob.com to your email address and list of approved senders to prevent email notification from being filtered as span/junk/clutter mail. Applications must be submitted online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information. You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty,gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER LANGUAGE Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number . COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. FAIR CHANCE EMPLOYER The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: HR Examinations Unit: (213) 972-7034 HR Examinations Unit Email: exams@dmh.lacounty.gov Analyst Contact Phone: Nicholas Jordan, (323) 705-3925 Analyst Contact Email: najordan@dmh.lacounty.gov ADA COORDINATOR PHONE: (213) 972-7034 TELETYPE PHONE : (800) 735-2922 CALIFORNIA RELAY SERVICES PHONES : (800) 735-2922 For detailed information, please click here Closing Date/Time: Continuous
Position Description Scheduled Salary Increases : Step 6 effective 7/8/24 ($50,362 - $64,298 Annually) 3% effective 12/9/24 ($51,870 - $66,222 Annually) APPLY IMMEDIATELY AS THE RECRUITMENT MAY CLOSE AT ANY TIME APPLICATIONS MUST BE SUBMITTED ONLINE ONLY The Fresno County Department of Internal Services has an exciting career opportunity for dynamic and experienced information technology (IT) professionals interested in a position as an Information Technology Analyst I - Governance, Risk, Compliance (GRC) . The Information Technology Analyst I - Governance, Risk, Compliance (GRC) will perform a broad range of duties which includes d eveloping, implementing, and assessing software compliance and governance, c onducting risk assessments and vulnerability analyses, m anaging and maintaining documentation of exceptions to standards, p erforming audits and investigations, and i dentifying, analyzing, and mitigating risk, including documenting, prioritizing, and accepting risk. " HYBRID TELEWORK AVAILABILITY (Remote work options) - Some departments may offer hybrid telework opportunities which are dependent upon departmental directives. Currently, the Department of Internal Services offers some hybrid telework opportunities with at least 2 days required in-office per week . All schedules are subject to manager and/or supervisor approval. Candidates invited to interview for open positions may confirm availability of hybrid telework opportunities and discuss details with the hiring department." Please note : The eligible list established from this recruitment may be used to fill both extra-help and permanently allocated positions. Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules. As a condition of employment, candidates may be required to undergo and pass a thorough background investigation and polygraph examination. These investigations may include employment/credit histories, verification of education, arrest/criminal records, drug/alcohol use, and personal conduct. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified. Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Develops, implements, and assesses software compliance and governance. Conducts risk assessments and vulnerability analyses. Manages and maintains documentation of exceptions to standards. Performs audits and investigations. Identifies, analyzes, and mitigates risk, including documentation, prioritization, and acceptance of risk. Reports identified, assessed, and/or mitigated risks to leadership on a regular basis. Translates security analysis, audit results, and compliance guidelines into clear and actionable plans. Assists in the development and implementation of County IT governance policies and procedures. Develops and refines policies to remain current and enforceable with changing technology. Knowledge, Skills and Abilities Knowledge of : Common security and privacy frameworks and regulations (e.g. ISO, NIST, CIS, HIPAA, PCI, DSS); Standard information systems risk assessment principals, methodologies, and techniques; Incident response management; Updates to software compliance and governance standards. Skills/Abilities to : Identify and assess the severity and potential impacts of risks and communicate findings; Apply security controls to computer software and hardware; Effectively communicate security and risk-related information to stakeholders verbally and in writing; Establish and maintain effective working relationships at all organization levels. Minimum Qualifications Experience : Two (2) years of full-time, paid work experience in a cybersecurity, IT audit, IT Compliance or GRC role conducting risk assessments, vulnerability assessments, or compliance audits. Substitution : Possession of a valid CompTIA Security+ certification obtained or renewed within the last five (5) years may substitute for one (1) year of the required experience. TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE : The minimum qualifications for this recruitment have been limited to candidates with an experience background related to the specific position vacancy. Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline. A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline). Resumes and attachments are not accepted in lieu of a completed employment application. Please fully list your education/work experience, including current position. Failure to list current, complete, and accurate education/work experience within the job application (including employment with the County of Fresno) will result in the disqualification of your application. If you are attempting to qualifying under the substitution option, a copy of your CompTIA Security+ certificate must be submitted with your application. You may attach a copy to your application; fax a copy to 559-455-4788, Attn: Jose Rubio; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted. SELECTION PROCESS : Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for one of the processes listed below: Certify Without Examination - In instances where the number of eligible candidates is less than or equal to the number of qualified applicants the Department is entitled to receive under Personnel Rule 4212, the competitive examination process will be waived and the names will be certified without an examination. Written Examination - If required, the examination will be offered in an online format. Please indicate on the supplemental questionnaire if you have the ability to complete an online examination. Successful candidates will be placed on an employment list, effective for a minimum of 3 months (may be extended up to 12 months) and certified in final rank order as vacancies occur. REQUIRED APPLICATION MATERIALS : Fresno County Employment Application (must be current, complete, and accurate; amendments will not be allowed after the filing deadline) Supplemental Questionnaire If applicable , a CompTIA Security+ certificate. You may either attach a copy to your application; fax a copy to 559-455-4788, Attn: Jose Rubio; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted. Please note : All required application materials must be received online only via our website by the closing date and time of this recruitment. Applications submitted via U.S. mail, email, fax, or in person in our office will not be accepted. Resumes and attachments are not accepted in lieu of a completed application. HOW TO APPLY : Applications for this recruitment must be submitted online only . An online application may be found at: https://www.fresnocountyjobs.com . Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions (such as the formatting of education or work experience) will result in the disqualification of the applicant. Amendments will not be allowed after the filing deadline. Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca . Please be advised that it is the applicant's responsibility to notify Fresno County Human Resources of any mailing address and telephone number changes. Notices sent via U.S. mail from Human Resources are not forwarded ("Return Service" is requested, therefore mail will not be sent to a forwarding address). For the safety of our employees the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline . EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Analyst: Jose Rubio Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Position Description Scheduled Salary Increases : Step 6 effective 7/8/24 ($50,362 - $64,298 Annually) 3% effective 12/9/24 ($51,870 - $66,222 Annually) APPLY IMMEDIATELY AS THE RECRUITMENT MAY CLOSE AT ANY TIME APPLICATIONS MUST BE SUBMITTED ONLINE ONLY The Fresno County Department of Internal Services has an exciting career opportunity for dynamic and experienced information technology (IT) professionals interested in a position as an Information Technology Analyst I - Governance, Risk, Compliance (GRC) . The Information Technology Analyst I - Governance, Risk, Compliance (GRC) will perform a broad range of duties which includes d eveloping, implementing, and assessing software compliance and governance, c onducting risk assessments and vulnerability analyses, m anaging and maintaining documentation of exceptions to standards, p erforming audits and investigations, and i dentifying, analyzing, and mitigating risk, including documenting, prioritizing, and accepting risk. " HYBRID TELEWORK AVAILABILITY (Remote work options) - Some departments may offer hybrid telework opportunities which are dependent upon departmental directives. Currently, the Department of Internal Services offers some hybrid telework opportunities with at least 2 days required in-office per week . All schedules are subject to manager and/or supervisor approval. Candidates invited to interview for open positions may confirm availability of hybrid telework opportunities and discuss details with the hiring department." Please note : The eligible list established from this recruitment may be used to fill both extra-help and permanently allocated positions. Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules. As a condition of employment, candidates may be required to undergo and pass a thorough background investigation and polygraph examination. These investigations may include employment/credit histories, verification of education, arrest/criminal records, drug/alcohol use, and personal conduct. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified. Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved. Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation. Samples of Duties Develops, implements, and assesses software compliance and governance. Conducts risk assessments and vulnerability analyses. Manages and maintains documentation of exceptions to standards. Performs audits and investigations. Identifies, analyzes, and mitigates risk, including documentation, prioritization, and acceptance of risk. Reports identified, assessed, and/or mitigated risks to leadership on a regular basis. Translates security analysis, audit results, and compliance guidelines into clear and actionable plans. Assists in the development and implementation of County IT governance policies and procedures. Develops and refines policies to remain current and enforceable with changing technology. Knowledge, Skills and Abilities Knowledge of : Common security and privacy frameworks and regulations (e.g. ISO, NIST, CIS, HIPAA, PCI, DSS); Standard information systems risk assessment principals, methodologies, and techniques; Incident response management; Updates to software compliance and governance standards. Skills/Abilities to : Identify and assess the severity and potential impacts of risks and communicate findings; Apply security controls to computer software and hardware; Effectively communicate security and risk-related information to stakeholders verbally and in writing; Establish and maintain effective working relationships at all organization levels. Minimum Qualifications Experience : Two (2) years of full-time, paid work experience in a cybersecurity, IT audit, IT Compliance or GRC role conducting risk assessments, vulnerability assessments, or compliance audits. Substitution : Possession of a valid CompTIA Security+ certification obtained or renewed within the last five (5) years may substitute for one (1) year of the required experience. TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE : The minimum qualifications for this recruitment have been limited to candidates with an experience background related to the specific position vacancy. Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline. A completed Fresno County employment application is required (must be current, complete, and accurate; amendments will not be allowed after the filing deadline). Resumes and attachments are not accepted in lieu of a completed employment application. Please fully list your education/work experience, including current position. Failure to list current, complete, and accurate education/work experience within the job application (including employment with the County of Fresno) will result in the disqualification of your application. If you are attempting to qualifying under the substitution option, a copy of your CompTIA Security+ certificate must be submitted with your application. You may attach a copy to your application; fax a copy to 559-455-4788, Attn: Jose Rubio; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted. SELECTION PROCESS : Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for one of the processes listed below: Certify Without Examination - In instances where the number of eligible candidates is less than or equal to the number of qualified applicants the Department is entitled to receive under Personnel Rule 4212, the competitive examination process will be waived and the names will be certified without an examination. Written Examination - If required, the examination will be offered in an online format. Please indicate on the supplemental questionnaire if you have the ability to complete an online examination. Successful candidates will be placed on an employment list, effective for a minimum of 3 months (may be extended up to 12 months) and certified in final rank order as vacancies occur. REQUIRED APPLICATION MATERIALS : Fresno County Employment Application (must be current, complete, and accurate; amendments will not be allowed after the filing deadline) Supplemental Questionnaire If applicable , a CompTIA Security+ certificate. You may either attach a copy to your application; fax a copy to 559-455-4788, Attn: Jose Rubio; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted. Please note : All required application materials must be received online only via our website by the closing date and time of this recruitment. Applications submitted via U.S. mail, email, fax, or in person in our office will not be accepted. Resumes and attachments are not accepted in lieu of a completed application. HOW TO APPLY : Applications for this recruitment must be submitted online only . An online application may be found at: https://www.fresnocountyjobs.com . Open Job Information Flyer and click "Apply" to begin the online application process. Failure to complete the job application or failure to follow the application instructions (such as the formatting of education or work experience) will result in the disqualification of the applicant. Amendments will not be allowed after the filing deadline. Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca . Please be advised that it is the applicant's responsibility to notify Fresno County Human Resources of any mailing address and telephone number changes. Notices sent via U.S. mail from Human Resources are not forwarded ("Return Service" is requested, therefore mail will not be sent to a forwarding address). For the safety of our employees the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards. The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor. REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline . EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Analyst: Jose Rubio Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE EXAM NUMBER: b4740G FILING DATES: June 5, 2024 at 8:00 a.m. (Pacific Time) This examination will remain open until the need of the service are met and is subject to close without prior notice. NO OUT-OF-CLASS EXPEREIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUST BE FULLY MET AND INDICATED ON THE APPLICATION BY THE LAST DAY OF FILING. NO WITHHOLDS WILL BE ALLOWED FOR THIS EXAMINATION. DEFINITION : The key responsibilities of the MH Program Manager I role include developing and implementing strategic plans between the Department of Mental Health and the health plans operating in LA County. Additionally, the role involves overseeing a cross-functional team comprising representatives from various areas like clinical, administrative, and finance. The primary goal is to ensure strategic alignment and effective execution across all lines of business to coordinate care and services among health plan members who receive services with LA County Department of Mental Health. Essential Job Functions Directs and ensures alignment and execution of contractual services delegated through the health plan contracts as the County’s Mental Health Plan (MHP) to ensure Specialty Mental Health Services are being delivered, including state-mandated care coordination and transition of care for shared Medi-Cal beneficiaries. Oversee all seven health plan relationships to ensure deficiencies are addressed and MOU standards are being met. Provides leadership to the Health Plan MOU unit through supervision, consultation, training, and support to ensure MCPs comply with MOU standards and beneficiaries are provided efficient service. Evaluates employees and overall team performance on a regular and ongoing basis. Ensures that program goals are met by utilizing collected data and information to make needed improvements, including adjustments as needed to work assignments to maximize quality of care and staff productivity. Engages in meetings with DMH management, Managed Care Plan executives, and Providers to resolve issues, elevate concerns, and inform of policy and procedures. Requirements SELECTION REQUIREMENTS: A *Bachelor’s Degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely related field from an **accredited college or University. - AND - Four years of *** bona-fide supervisory experience providing administrative and technical direction at the level of **** Health Program Analyst III , three years of which must have been in a large healthcare or insurance organization with 500 or more employees providing *****client services/account management . *A Master’s Degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely related field from an accredited college or university will be accepted for one year of the required bona-fide supervisory experience providing administrative and technical direction at the level of Health Program Analyst III, if the degree was not used to meet the education requirement. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * Degree : In order to receive credit for any college or university course, or any type of college or university degree, or any certificates, such as Bachelor's or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or email to Exams@dhm.lacounty.gov within seven (7) calendar days of filing. Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected. NOTE: If you are unable to attach the required documents with your application online, you must e-mail them to Exams@dmh.lacounty.gov within seven (7) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Title. **ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). See Employment Information under Accreditation Information. *** Bona-fide supervisory experience includes responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management. ****Health Program Analyst III is defined as supervising a team of analysts and other technical and support personnel providing technical and consultative services to the management of a program; or overseeing an organization-wide health program. ***** C lient Services/Account Management is defined as establishing strategic partnerships with executive-level leadership across external health plan entities, hospitals, clinics, and insurance organizations. It involves serving as the executive liaison among a group of stakeholders including the State, health plans, and providers to ensure alignment with the patient’s needs and access to care across health systems, compliance with Medi-Cal and Medicare rules and coverage, and oversight over the contracts with each health plan. Moreover, it requires a profound understanding of health plans, elective benefits, and beneficiary coverage, underscoring its crucial role in ensuring seamless operations and client satisfaction within the business landscape. DESIRABLE QUALIFICATIONS: Additional credit will be given to qualified applicants who possess the following desirable qualifications. Experience in overseeing the implementation of contracts and monitoring compliance with contractual obligations. Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of education, experience, and desirable qualifications based on information listed on the online application and supplemental questionnaire at the time of filing weighted 100%. Additional credit will be given for experience related to the desirable qualifications. Applicants must achieve a passing score of 70% or higher on the examination to be placed on the eligible register. ELIGIBILITY INFORMATION: The names of applicants receiving a passing grade on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. RETAKE: No person may compete in this examination more than once every twelve months. Past and present mental health clients and family members are encouraged to apply. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Los Angeles County Department of Mental Health. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Apply online by clicking on the "Apply" tab for this posting. We must receive your application by 5:00 pm, PT, on the last day of filing. Fill out your application completely. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. • FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. • Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty,gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL For the time being, all notifications, including results letters and notices of nonacceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add isan@dmh.lacounty.gov, Exams@dmh.lacounty.gov, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacount.gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER LANGUAGE Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number . COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. FAIR CHANCE EMPLOYER The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT Department Contact Name: Irene San, Exam Analyst Department Contact Phone: (323) 705-4074 or (213) 972-7034 Department Contact Email: exams@dmh.lacounty.gov ADA Coordinator Phone: (323) 705-4074 Teletype Phone: (800) 735-2922 California Relay Services Phone: (800) 735-2922 For detailed information, please click here
Jul 14, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE EXAM NUMBER: b4740G FILING DATES: June 5, 2024 at 8:00 a.m. (Pacific Time) This examination will remain open until the need of the service are met and is subject to close without prior notice. NO OUT-OF-CLASS EXPEREIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUST BE FULLY MET AND INDICATED ON THE APPLICATION BY THE LAST DAY OF FILING. NO WITHHOLDS WILL BE ALLOWED FOR THIS EXAMINATION. DEFINITION : The key responsibilities of the MH Program Manager I role include developing and implementing strategic plans between the Department of Mental Health and the health plans operating in LA County. Additionally, the role involves overseeing a cross-functional team comprising representatives from various areas like clinical, administrative, and finance. The primary goal is to ensure strategic alignment and effective execution across all lines of business to coordinate care and services among health plan members who receive services with LA County Department of Mental Health. Essential Job Functions Directs and ensures alignment and execution of contractual services delegated through the health plan contracts as the County’s Mental Health Plan (MHP) to ensure Specialty Mental Health Services are being delivered, including state-mandated care coordination and transition of care for shared Medi-Cal beneficiaries. Oversee all seven health plan relationships to ensure deficiencies are addressed and MOU standards are being met. Provides leadership to the Health Plan MOU unit through supervision, consultation, training, and support to ensure MCPs comply with MOU standards and beneficiaries are provided efficient service. Evaluates employees and overall team performance on a regular and ongoing basis. Ensures that program goals are met by utilizing collected data and information to make needed improvements, including adjustments as needed to work assignments to maximize quality of care and staff productivity. Engages in meetings with DMH management, Managed Care Plan executives, and Providers to resolve issues, elevate concerns, and inform of policy and procedures. Requirements SELECTION REQUIREMENTS: A *Bachelor’s Degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely related field from an **accredited college or University. - AND - Four years of *** bona-fide supervisory experience providing administrative and technical direction at the level of **** Health Program Analyst III , three years of which must have been in a large healthcare or insurance organization with 500 or more employees providing *****client services/account management . *A Master’s Degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely related field from an accredited college or university will be accepted for one year of the required bona-fide supervisory experience providing administrative and technical direction at the level of Health Program Analyst III, if the degree was not used to meet the education requirement. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * Degree : In order to receive credit for any college or university course, or any type of college or university degree, or any certificates, such as Bachelor's or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or email to Exams@dhm.lacounty.gov within seven (7) calendar days of filing. Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected. NOTE: If you are unable to attach the required documents with your application online, you must e-mail them to Exams@dmh.lacounty.gov within seven (7) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Title. **ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). See Employment Information under Accreditation Information. *** Bona-fide supervisory experience includes responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management. ****Health Program Analyst III is defined as supervising a team of analysts and other technical and support personnel providing technical and consultative services to the management of a program; or overseeing an organization-wide health program. ***** C lient Services/Account Management is defined as establishing strategic partnerships with executive-level leadership across external health plan entities, hospitals, clinics, and insurance organizations. It involves serving as the executive liaison among a group of stakeholders including the State, health plans, and providers to ensure alignment with the patient’s needs and access to care across health systems, compliance with Medi-Cal and Medicare rules and coverage, and oversight over the contracts with each health plan. Moreover, it requires a profound understanding of health plans, elective benefits, and beneficiary coverage, underscoring its crucial role in ensuring seamless operations and client satisfaction within the business landscape. DESIRABLE QUALIFICATIONS: Additional credit will be given to qualified applicants who possess the following desirable qualifications. Experience in overseeing the implementation of contracts and monitoring compliance with contractual obligations. Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of education, experience, and desirable qualifications based on information listed on the online application and supplemental questionnaire at the time of filing weighted 100%. Additional credit will be given for experience related to the desirable qualifications. Applicants must achieve a passing score of 70% or higher on the examination to be placed on the eligible register. ELIGIBILITY INFORMATION: The names of applicants receiving a passing grade on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. RETAKE: No person may compete in this examination more than once every twelve months. Past and present mental health clients and family members are encouraged to apply. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Los Angeles County Department of Mental Health. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Apply online by clicking on the "Apply" tab for this posting. We must receive your application by 5:00 pm, PT, on the last day of filing. Fill out your application completely. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. • FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. • Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty,gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL For the time being, all notifications, including results letters and notices of nonacceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add isan@dmh.lacounty.gov, Exams@dmh.lacounty.gov, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacount.gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER LANGUAGE Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number . COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. FAIR CHANCE EMPLOYER The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT Department Contact Name: Irene San, Exam Analyst Department Contact Phone: (323) 705-4074 or (213) 972-7034 Department Contact Email: exams@dmh.lacounty.gov ADA Coordinator Phone: (323) 705-4074 Teletype Phone: (800) 735-2922 California Relay Services Phone: (800) 735-2922 For detailed information, please click here
Minimum Qualifications Education and/or Equivalent Experience: Graduation with Bachelor’s degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: Valid Texas Class C Driver License. Notes to Applicants Position Overview: This position will primarily focus on managing customer engagement programs aimed at enhancing overall customer satisfaction for the utility. Role will include overseeing, launch and inceptions of current and upcoming Austin Water customer experience key initiatives. This may include projects such as the MyATX Water program expert, community-based outreach programs, and other cross functional team programs. Responsibilities encompass developing innovative customer engagement strategies, conducting program tests to optimize satisfaction and efficiency, and ensuring seamless operation of these initiatives. Additionally, the role entails proficiency in accounting, auditing, wholesale billing procedures and systems, and participation in hearings. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. Driving Requirement: This position requires a valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required, but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers. A cover letter is also required. In the cover letter, candidates should describe in concise detail their interest in this position and highlight any prior experience that is relevant to this position. If you are selected to interview: Your skills and competencies for this job will be assessed prior to being invited to interview. A 70% or above on all the assessments is required to be considered for the next step. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. A criminal background investigation is required. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. Austin Water must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $30.29 - $37.86 Hours Monday - Friday; 8:00:a.m. - 5:00 p.m., flexible start time - telework 50% Job Close Date 09/23/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 625 E. 10th St., Austin, TX 78701 Preferred Qualifications Experience creating new, testing, and maintaining customer engagement programs that impact customer satisfaction Demonstrated knowledge of accounting/auditing and billing procedures and systems Ability to devise and present solutions to complex problems through highly analytical thinking and application of effective investigation, research and analysis methods Experienced skill in oral and written communication which includes presentations, sensitive customer/client correspondence, reports and process documentation Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Determines program goals, objectives and resource requirements. Establishes program standards, methods, policies and procedures Coordinates and collaborates with stakeholders Monitors and evaluate programs effectiveness and implements improvement strategies Manages the budget of assigned program and associated projects and provides financial information Assists in developing, managing and submitting proposed budget forecast information Manages, coordinates, implements and monitors projects associated with assigned program Interacts with internal and external customers Investigates and responds to inquiries from the public and other departments Provides technical advice and assistance to department management, city management, field personnel, contractors, etc. Responsibilities- Supervision and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of principles and practices associated with assigned program area(s). Knowledge of fiscal planning and budget preparation and monitoring. Knowledge of management principles related to municipal project and program activities. Knowledge of city practice, policy, and procedure. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communications. Skill in planning, coordinating, and implementing programs and activities. Skill in interpreting, organizing, coordinating, and executing assignments, projects and programs. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintaining good working relationships with other city employees and the public. Ability to exercise good judgment, tact and diplomacy in all dealings and maintain confidentiality as required. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with Bachelor's degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity. Experience may substitute for education up to a maximum of four (4) years. Do you meet these qualifications? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Will you now or in the future require employer sponsorship for a work-related visa (e.g. H1B or other similar visa)? Yes No * How many years of experience do you have leading or directing conversations related to the consumer experience while representing a company, organization or other role? Less than 1 year 1-3 years 4-6 years 7+ years * How many years of experience do you have of accounting/auditing and billing procedures and systems? Less than 1 year 1-3 years 4-6 years 7+ years * How many years of experience do you have in data analysis and reporting results? Less than 1 year 1-3 years 4-6 years 7+ years * How many years of experience do you have creating new, testing, and maintaining customer engagement programs that impact customer satisfaction? Less than 1 year 1-3 years 4-6 years 7+ years * How many years of experience do you have developing new relationship with key stakeholders, customers, or internal teams? Less than 1 year 1-3 years 4-6 years 7+ years * How many years of experience do you have serving in a leadership capacity on a cross functional team or serving as a subject matter expert? Less than 1 year 1-3 years 4-6 years 7+ years * How many years of experience do you have in successfully launching a new process, product, or team? Less than 1 year 1-3 years 4-6 years 7+ years * Were you referred to this opportunity by an Austin Water employee? If yes, please provide employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Aug 24, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with Bachelor’s degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: Valid Texas Class C Driver License. Notes to Applicants Position Overview: This position will primarily focus on managing customer engagement programs aimed at enhancing overall customer satisfaction for the utility. Role will include overseeing, launch and inceptions of current and upcoming Austin Water customer experience key initiatives. This may include projects such as the MyATX Water program expert, community-based outreach programs, and other cross functional team programs. Responsibilities encompass developing innovative customer engagement strategies, conducting program tests to optimize satisfaction and efficiency, and ensuring seamless operation of these initiatives. Additionally, the role entails proficiency in accounting, auditing, wholesale billing procedures and systems, and participation in hearings. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. Driving Requirement: This position requires a valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required, but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers. A cover letter is also required. In the cover letter, candidates should describe in concise detail their interest in this position and highlight any prior experience that is relevant to this position. If you are selected to interview: Your skills and competencies for this job will be assessed prior to being invited to interview. A 70% or above on all the assessments is required to be considered for the next step. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. A criminal background investigation is required. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. Austin Water must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $30.29 - $37.86 Hours Monday - Friday; 8:00:a.m. - 5:00 p.m., flexible start time - telework 50% Job Close Date 09/23/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 625 E. 10th St., Austin, TX 78701 Preferred Qualifications Experience creating new, testing, and maintaining customer engagement programs that impact customer satisfaction Demonstrated knowledge of accounting/auditing and billing procedures and systems Ability to devise and present solutions to complex problems through highly analytical thinking and application of effective investigation, research and analysis methods Experienced skill in oral and written communication which includes presentations, sensitive customer/client correspondence, reports and process documentation Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Determines program goals, objectives and resource requirements. Establishes program standards, methods, policies and procedures Coordinates and collaborates with stakeholders Monitors and evaluate programs effectiveness and implements improvement strategies Manages the budget of assigned program and associated projects and provides financial information Assists in developing, managing and submitting proposed budget forecast information Manages, coordinates, implements and monitors projects associated with assigned program Interacts with internal and external customers Investigates and responds to inquiries from the public and other departments Provides technical advice and assistance to department management, city management, field personnel, contractors, etc. Responsibilities- Supervision and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of principles and practices associated with assigned program area(s). Knowledge of fiscal planning and budget preparation and monitoring. Knowledge of management principles related to municipal project and program activities. Knowledge of city practice, policy, and procedure. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communications. Skill in planning, coordinating, and implementing programs and activities. Skill in interpreting, organizing, coordinating, and executing assignments, projects and programs. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintaining good working relationships with other city employees and the public. Ability to exercise good judgment, tact and diplomacy in all dealings and maintain confidentiality as required. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with Bachelor's degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity. Experience may substitute for education up to a maximum of four (4) years. Do you meet these qualifications? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Will you now or in the future require employer sponsorship for a work-related visa (e.g. H1B or other similar visa)? Yes No * How many years of experience do you have leading or directing conversations related to the consumer experience while representing a company, organization or other role? Less than 1 year 1-3 years 4-6 years 7+ years * How many years of experience do you have of accounting/auditing and billing procedures and systems? Less than 1 year 1-3 years 4-6 years 7+ years * How many years of experience do you have in data analysis and reporting results? Less than 1 year 1-3 years 4-6 years 7+ years * How many years of experience do you have creating new, testing, and maintaining customer engagement programs that impact customer satisfaction? Less than 1 year 1-3 years 4-6 years 7+ years * How many years of experience do you have developing new relationship with key stakeholders, customers, or internal teams? Less than 1 year 1-3 years 4-6 years 7+ years * How many years of experience do you have serving in a leadership capacity on a cross functional team or serving as a subject matter expert? Less than 1 year 1-3 years 4-6 years 7+ years * How many years of experience do you have in successfully launching a new process, product, or team? Less than 1 year 1-3 years 4-6 years 7+ years * Were you referred to this opportunity by an Austin Water employee? If yes, please provide employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRST DAY OF FILING SEPTEMBER 17, 2024 at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. EXAM NUMBER: J1002H TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY REASONS TO JOIN OUR TEAM: Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - The County provides each employee with a monthly “benefit allowance” they can use to pay for benefits, allowing employees to choose among a variety of pre-tax and after-tax benefits that include Medical and Dental coverage, Group life insurance, Accidental Death and Dismemberment Insurance, Health care spending accounts, Long-term disability health insurance, Subsidized Dependent Care Spending Accounts. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a county matching contribution up to 4% of employee’s salary. Generous Maternity and Family Leave Benefits Thirteen (13) paid holidays per year. For more details on employee benefits, please visit https://hr.lacounty.gov/benefits/ Flexible schedule options (telework where appropriate) Potential promotional path and career longevity Who are we looking for: At the Los Angeles County Sheriff’s Department, Personnel Administration Bureau’s Test Development Unit, we are seeking motivated individuals with an educational background and work experience in conducting job analysis studies, analyzing test and item statistics, and developing pre-employment assessments (e.g., structured interviews, multiple-choice tests, and performance tests). DEFINITION Independently performs a full range of difficult to complex analytical assignments and makes recommendations on complex issues which directly impact departmental programs and administrative operations, and which may be of a confidential or sensitive nature. CLASSIFICATION STANDARDS Positions allocable to this journey-level analyst class are typically located in central administrative departments or the central administrative office of a line department, receive general supervision from a higher-level supervisor or manager and are responsible for independently carrying out a full range of difficult to complex analytical assignments within one or more administrative functional areas. Some positions may require incumbents to lead or supervise a unit of lower-level analysts. Assignments require the use of discretion and care in the handling of confidential and sensitive information used to support management decisions, as well as professionalism and tact in dealing with individuals such as higher-level staff members, managers, and professionals from other organizations on sensitive or controversial issues of considerable consequence or importance. Essential Job Functions The duties listed below are intended as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment. Plans and conducts test development and validation research projects, including choice of validation strategy, job analysis strategy, number and type of subject matter experts needed, and test components and/or content to include. Conducts job analysis using various methods to collect essential information regarding tasks, duties, activities, knowledge, skills, abilities, personal characteristics, competencies, attributes, work context, etc. Develops and/or works with subject matter experts to develop selection and promotional assessment instruments, including multiple-choice tests, situational judgment tests, structured interviews (technical and general), performance or walkthrough performance tests, simulations, and other assessments to measure important constructs (worker attributes) identified and defined during job analysis. Compiles lists of required tasks, knowledge, skills, abilities, and personal characteristics to develop job analysis survey instruments, develop test plans, and guide the development of selection instruments (predictors) or to develop measures of job performance (criteria or outcomes). Leads and participates in projects related to selection, placement, retention, recruitment, training and development, organizational development and improvement, process improvement, performance measurement and evaluation, or other areas of human resources intervention or practice. Conducts statistical analyses using SPSS, Systat, R, Excel, or other statistical software. Interprets and evaluates results of statistical tests and uses outcomes to drive improvement of assessments (i.e., response patterns, item difficulty, item-total correlation, test reliability, and test validity), to set or recommend passing scores, and to evaluate adverse impact resulting from the use of selection instruments or systems. Develops and administers questionnaires (paper and internet-based) to subject matter experts to collect information on the tasks performed, important knowledge, skills, abilities, and personal characteristics and to collect ratings that would contribute to decisions such as test component weights and item retention. Writes technical reports to document the job-relatedness of selection and promotional programs, including job analysis, basis for demonstrating validity, alternative predictors considered, and evaluation of the assessment systems. Creates and delivers training programs, including item-writing training, interviewer training, and writing assessment training. Travels to various locations within Los Angeles County to conduct job analyses, meet with clients, work with subject matter experts to develop selection/assessment instruments, deliver training, and/or attend meetings. Requirements SELECTION REQUIREMENTS Option I: A Doctoral degree* from an accredited college or university in Industrial/Organizational Psychology, Psychometrics, or a closely related field. Option II: A Master’s degree* from an accredited college or university in Industrial/Organizational Psychology, Psychometrics, or a closely related field AND one (1) year of experience developing and validating assessments** at the associate analyst level*** or higher. Option III: Completion of graduate program coursework**** from an accredited college or university in Industrial/Organizational Psychology, Psychometrics, or a closely related field ( must have completed 12 semester / 18 quarter units of graduate coursework in advanced statistics and/or research methods, and psychometrics/test construction) AND two (2) years of experience developing and validating assessments** at the associate analyst level*** or higher. LICENSE A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION * In order to receive credit for the required degree, you MUST include a legible copy of the official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or within seven (7) calendar days from the date of filing your online application. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and the exam number. Failure to provide the required documentation will result in application rejection. Unofficial transcripts will not be accepted to meet the educational requirement. **Experience must include conducting routine job analysis studies and basic analysis of test and item statistics, and developing standard pre-employment assessments (e.g., structured interviews, written tests). ***Associate analyst level work involves 1.) the independent performance of a variety of routine to moderately complex assignments and/or 2.) under more direct supervision, the performance of complex assignments. Both types of assignments require the use of established research and analytical methods and techniques, as well as sound professional judgment to analyze and resolve problems and issues related to administrative functions such as human resources, budget, finance, contracts and other closely-related administrative functional areas. This level of work is generally assigned to positions in classifications above the entry level classification of the respective series. Note: For a fuller description of associate-level analytical work, refer to Los Angeles County's Management Analyst classification (Item #1848). ****To qualify under Option III , applicants must include a legible copy of the official transcripts and/or certificate from the accredited institution which shows the completed semester/quarter units of coursework in the area of specialization at the time of filing, or within seven (7) calendar days from the date of filing your online application. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and the exam number. Failure to provide the required documentation will result in application rejection. Unofficial transcripts will not be accepted to meet the educational requirement. ALL APPLICANTS MUST MEET THE EDUCATION REQUIREMENTS AT THE TIME OF FILING TO BE CONSIDERED FOR THIS EXAMINATION. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information EXAMINATION CONTENT This examination will consist of a multiple choice and/or simulation assessment, weighted 100%, covering: General Problem Solving Skills Professional Potential Achievement Coping with Uncertainty Responsibility Working to High Quality Standards Willingness to Learn Maintaining Good Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Adapting to Change TRANSFER OF TEST COMPONENTS Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. MULTIPLE CHOICE AND/OR SIMULATION ASSESMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review ALL related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit". Test preparation Information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests Please note that these resources are intended to provide general information about the types of tests and assessments used by the County of Los Angeles. These resources do not contain details of the exam nor the specific questions you will be asked to answer during the test administration. The exam content section describes the areas assessed by the test and you are invited to study and review whatever material you believe will help you to prepare. VETERANS CREDIT If you served in the miliary and were honorably discharged, you may qualify for Veteran’s Credit. To receive this credit, please include a copy of your DD214 Form issued by the branch of service with your application for review. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department (Department) has a "zero tolerance" policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies in the Los Angeles County Sheriff's Department, Administrative Services Division, Personnel Administration Bureau. AVAILABLE SHIFT DAY APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION. All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS and you have completely filled out your application. Apply online by clicking on the green " Apply " button at the top right of this posting. You can also track the status of your application using this website. Your application and s upplemental questionnaire must be submitted electronically before 5:0 0 P.M., PT, on the last day of filing. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on https://www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL All notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add svyiu@lasd.org , yrodriguez@hr.lacounty.gov, talentcentral@shl.com, donot-reply@amcatmail.com and info@governmentjobs.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log in to your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email the documents to sheriffexamsunit@lasd.org at the time of filing, or within seven (7) calendar days from the date of application filing. Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal Law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password May erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone: (213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email: sheriffexamsunit@lasd.org For detailed information, please click here
Sep 17, 2024
Full Time
Position/Program Information FIRST DAY OF FILING SEPTEMBER 17, 2024 at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. EXAM NUMBER: J1002H TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY REASONS TO JOIN OUR TEAM: Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - The County provides each employee with a monthly “benefit allowance” they can use to pay for benefits, allowing employees to choose among a variety of pre-tax and after-tax benefits that include Medical and Dental coverage, Group life insurance, Accidental Death and Dismemberment Insurance, Health care spending accounts, Long-term disability health insurance, Subsidized Dependent Care Spending Accounts. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a county matching contribution up to 4% of employee’s salary. Generous Maternity and Family Leave Benefits Thirteen (13) paid holidays per year. For more details on employee benefits, please visit https://hr.lacounty.gov/benefits/ Flexible schedule options (telework where appropriate) Potential promotional path and career longevity Who are we looking for: At the Los Angeles County Sheriff’s Department, Personnel Administration Bureau’s Test Development Unit, we are seeking motivated individuals with an educational background and work experience in conducting job analysis studies, analyzing test and item statistics, and developing pre-employment assessments (e.g., structured interviews, multiple-choice tests, and performance tests). DEFINITION Independently performs a full range of difficult to complex analytical assignments and makes recommendations on complex issues which directly impact departmental programs and administrative operations, and which may be of a confidential or sensitive nature. CLASSIFICATION STANDARDS Positions allocable to this journey-level analyst class are typically located in central administrative departments or the central administrative office of a line department, receive general supervision from a higher-level supervisor or manager and are responsible for independently carrying out a full range of difficult to complex analytical assignments within one or more administrative functional areas. Some positions may require incumbents to lead or supervise a unit of lower-level analysts. Assignments require the use of discretion and care in the handling of confidential and sensitive information used to support management decisions, as well as professionalism and tact in dealing with individuals such as higher-level staff members, managers, and professionals from other organizations on sensitive or controversial issues of considerable consequence or importance. Essential Job Functions The duties listed below are intended as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment. Plans and conducts test development and validation research projects, including choice of validation strategy, job analysis strategy, number and type of subject matter experts needed, and test components and/or content to include. Conducts job analysis using various methods to collect essential information regarding tasks, duties, activities, knowledge, skills, abilities, personal characteristics, competencies, attributes, work context, etc. Develops and/or works with subject matter experts to develop selection and promotional assessment instruments, including multiple-choice tests, situational judgment tests, structured interviews (technical and general), performance or walkthrough performance tests, simulations, and other assessments to measure important constructs (worker attributes) identified and defined during job analysis. Compiles lists of required tasks, knowledge, skills, abilities, and personal characteristics to develop job analysis survey instruments, develop test plans, and guide the development of selection instruments (predictors) or to develop measures of job performance (criteria or outcomes). Leads and participates in projects related to selection, placement, retention, recruitment, training and development, organizational development and improvement, process improvement, performance measurement and evaluation, or other areas of human resources intervention or practice. Conducts statistical analyses using SPSS, Systat, R, Excel, or other statistical software. Interprets and evaluates results of statistical tests and uses outcomes to drive improvement of assessments (i.e., response patterns, item difficulty, item-total correlation, test reliability, and test validity), to set or recommend passing scores, and to evaluate adverse impact resulting from the use of selection instruments or systems. Develops and administers questionnaires (paper and internet-based) to subject matter experts to collect information on the tasks performed, important knowledge, skills, abilities, and personal characteristics and to collect ratings that would contribute to decisions such as test component weights and item retention. Writes technical reports to document the job-relatedness of selection and promotional programs, including job analysis, basis for demonstrating validity, alternative predictors considered, and evaluation of the assessment systems. Creates and delivers training programs, including item-writing training, interviewer training, and writing assessment training. Travels to various locations within Los Angeles County to conduct job analyses, meet with clients, work with subject matter experts to develop selection/assessment instruments, deliver training, and/or attend meetings. Requirements SELECTION REQUIREMENTS Option I: A Doctoral degree* from an accredited college or university in Industrial/Organizational Psychology, Psychometrics, or a closely related field. Option II: A Master’s degree* from an accredited college or university in Industrial/Organizational Psychology, Psychometrics, or a closely related field AND one (1) year of experience developing and validating assessments** at the associate analyst level*** or higher. Option III: Completion of graduate program coursework**** from an accredited college or university in Industrial/Organizational Psychology, Psychometrics, or a closely related field ( must have completed 12 semester / 18 quarter units of graduate coursework in advanced statistics and/or research methods, and psychometrics/test construction) AND two (2) years of experience developing and validating assessments** at the associate analyst level*** or higher. LICENSE A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION * In order to receive credit for the required degree, you MUST include a legible copy of the official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or within seven (7) calendar days from the date of filing your online application. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and the exam number. Failure to provide the required documentation will result in application rejection. Unofficial transcripts will not be accepted to meet the educational requirement. **Experience must include conducting routine job analysis studies and basic analysis of test and item statistics, and developing standard pre-employment assessments (e.g., structured interviews, written tests). ***Associate analyst level work involves 1.) the independent performance of a variety of routine to moderately complex assignments and/or 2.) under more direct supervision, the performance of complex assignments. Both types of assignments require the use of established research and analytical methods and techniques, as well as sound professional judgment to analyze and resolve problems and issues related to administrative functions such as human resources, budget, finance, contracts and other closely-related administrative functional areas. This level of work is generally assigned to positions in classifications above the entry level classification of the respective series. Note: For a fuller description of associate-level analytical work, refer to Los Angeles County's Management Analyst classification (Item #1848). ****To qualify under Option III , applicants must include a legible copy of the official transcripts and/or certificate from the accredited institution which shows the completed semester/quarter units of coursework in the area of specialization at the time of filing, or within seven (7) calendar days from the date of filing your online application. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and the exam number. Failure to provide the required documentation will result in application rejection. Unofficial transcripts will not be accepted to meet the educational requirement. ALL APPLICANTS MUST MEET THE EDUCATION REQUIREMENTS AT THE TIME OF FILING TO BE CONSIDERED FOR THIS EXAMINATION. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information EXAMINATION CONTENT This examination will consist of a multiple choice and/or simulation assessment, weighted 100%, covering: General Problem Solving Skills Professional Potential Achievement Coping with Uncertainty Responsibility Working to High Quality Standards Willingness to Learn Maintaining Good Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Adapting to Change TRANSFER OF TEST COMPONENTS Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. MULTIPLE CHOICE AND/OR SIMULATION ASSESMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review ALL related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit". Test preparation Information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests Please note that these resources are intended to provide general information about the types of tests and assessments used by the County of Los Angeles. These resources do not contain details of the exam nor the specific questions you will be asked to answer during the test administration. The exam content section describes the areas assessed by the test and you are invited to study and review whatever material you believe will help you to prepare. VETERANS CREDIT If you served in the miliary and were honorably discharged, you may qualify for Veteran’s Credit. To receive this credit, please include a copy of your DD214 Form issued by the branch of service with your application for review. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department (Department) has a "zero tolerance" policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies in the Los Angeles County Sheriff's Department, Administrative Services Division, Personnel Administration Bureau. AVAILABLE SHIFT DAY APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION. All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS and you have completely filled out your application. Apply online by clicking on the green " Apply " button at the top right of this posting. You can also track the status of your application using this website. Your application and s upplemental questionnaire must be submitted electronically before 5:0 0 P.M., PT, on the last day of filing. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on https://www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL All notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add svyiu@lasd.org , yrodriguez@hr.lacounty.gov, talentcentral@shl.com, donot-reply@amcatmail.com and info@governmentjobs.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log in to your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email the documents to sheriffexamsunit@lasd.org at the time of filing, or within seven (7) calendar days from the date of application filing. Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal Law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password May erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone: (213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email: sheriffexamsunit@lasd.org For detailed information, please click here
City of Portland, Oregon
Portland, Oregon, United States
The Position Job Appointment: Regular, full-time Work Schedule: Monday - Friday, 7 am - 4 pm. An alternate schedule may be available. Work Location: Primarily in person (office/field location(s)). In-person work will be conducted at 6800 N. Cutter Circle, Portland, OR 97217. Remote work must be performed within Oregon or Washington. For more information, click here . Benefits: Please check our benefits tab for an overview of benefits for this position. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. Position Summary The Fleet Business Operations Manager is responsible for the overarching success of the CityFleet Business Operations Department. This position leads a team of subject matter experts who perform or administer vehicle and equipment acquisitions, CityFleet’s rental program, upfitting of vehicles and equipment for operator use, decommissioning vehicles and equipment, and disposes of assets once they have reached end of life; manage CityFleet’s parts inventory; and manage fuel services. Given the scope of the team, which manages the lifecycle of a very diverse 3,600-unit fleet valued at $115 million, and an annual acquisition budget of approximately $36 million, the Fleet Business Operations Manager directly influences the bottom line and the operational success of all City bureaus that have a sizeable fleet presence and rely on CityFleet for safe, reliable assets. This includes all of the City’s public safety, infrastructure, and recreation bureaus. As this position oversees the City’s vehicle and equipment capital budget and asset replacement program, as well as its fuels strategy, this position also strongly impacts the City’s design and implementation of its green fleet conversion goals. As a Fleet Business Operations Manager, you will: Collaborate with senior management in interpreting and carrying out the City’s vision, mission, and objectives as they pertain to the bureau; develop strategies, policies, and initiatives to implement the bureau’s strategic and annual plans; manage finances pertinent to the position’s scope; and design and implement policies, procedures, programs, goals, and objectives pertinent to the department’s role within the City. Collaborate with senior management to perform specialized financial, revenue, budgetary, and/or management studies and analyses as they pertain to the department’s scope. Oversee, develop, and administer operating and capital budgets, including forecasting resource needs, identifying gaps, and identifying solutions to close gaps; monitoring actual revenues and expenditures against planned budgets and suggesting adjustments; and managing quarterly and annual budget update processes. Develop and establish performance requirements for the department and related success targets for operating units and specific staff; regularly monitor organizational and staff performance and provide feedback and coaching for improvement and development; evaluate organizational and staff performance and complete annual performance reviews; lead the creation of professional development plans for staff. Manage the department’s acquisition and disposal of vehicles and equipment, as per the department’s strategy and policies/standards for work performance, including achievement of the City’s goal of transitioning the fleet to net zero emissions by 2050. This includes developing and administering City standards and policies for vehicle and equipment acquisitions, meeting customer needs while diplomatically enforcing citywide vehicle-related policies and being aware of and strategic regarding bureau capital budgets. Monitor cooperative purchasing contracts for goods and services related to vehicles and equipment, parts, and fuel. This includes engaging with the City’s procurement function to be strategic about contracting approaches, ensuring timely contract renewals, and ensuring the accuracy of contracts as they are executed. Likewise, ensuring timely payments of vendors with which the City has contracted. Manage staff with a diverse array of backgrounds, including contracts specialists, acquisitions specialists, parts specialists, and mechanics, in multiple organizational units and belonging to different public employee unions. Oversee fleet grant applications and manage related processes. Research and implement emerging fleet technologies. Oversee emergency supply systems and the telematics program. Perform related duties as required. About the Bureau: CityFleet is a primary division of the Bureau of Fleet & Facilities (BFF). CityFleet administers a comprehensive fleet management program that fulfills the vehicle and equipment asset management needs of all City bureaus via cost-effective and dedicated personal service. CityFleet is responsible for managing the acquisition and maintenance of a highly diverse fleet of 3,600 assets valued at $115 million. In fiscal year 2024-25 CityFleet’s annual operating budget is $40 million, and its annual asset acquisition budget is $42 million. CityFleet also provides fleet management services to Multnomah County and Portland Public Schools. Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about the position's duties and responsibilities, day-to-day life in the role, review the announcement, discuss how to apply, and answer questions you may have about the position. Topic: Meet & Greet: Fleet Business Operations Manager Time: September 24, 2024, 12:00 PM Pacific Time (US and Canada) Join Zoom Meeting: https://us06web.zoom.us/j/83279359592 Questions? Amanda Hillebrecht, Senior Recruiter Bureau of Human Resources Amanda.Hillebrecht@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Experience implementing the principles and practices of leadership, operational and strategic planning, business communication, public administration, program evaluation, budget preparation, and administration within the fleet management field. Experience applying the principles of management, supervision, training, and performance evaluation in a professional environment, ideally a union-based and/or governmental environment. Knowledge of relevant federal, state, and local laws, statutes, regulations, and ordinances, and the ability to analyze, interpret, explain, and apply them. Ability to apply analytic and problem-solving skills to develop sound decisions, conclusions, and recommendations independently. Ability to establish and maintain effective working relationships with those contacted in the course of work; demonstrate tact, diplomacy, and patience, and gain cooperation through discussion and collaboration. The Recruitment Process STEP 1: Apply online between September 9, 2024 - September 30, 2024 Required Application Materials: Resume Answer the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: The City of Portland has How to Apply Videos and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your responses to the supplemental questions. You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage the use of AI to generate ideas and then tailor them to reflect your own experiences and skills. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of September 30, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of October 7, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): November The hiring bureau will review and select candidates to interview. Step 5: Offer of Employment: November Step 6: Start Date: December A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 9/30/2024 11:59 PM Pacific
Sep 10, 2024
Full Time
The Position Job Appointment: Regular, full-time Work Schedule: Monday - Friday, 7 am - 4 pm. An alternate schedule may be available. Work Location: Primarily in person (office/field location(s)). In-person work will be conducted at 6800 N. Cutter Circle, Portland, OR 97217. Remote work must be performed within Oregon or Washington. For more information, click here . Benefits: Please check our benefits tab for an overview of benefits for this position. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. Position Summary The Fleet Business Operations Manager is responsible for the overarching success of the CityFleet Business Operations Department. This position leads a team of subject matter experts who perform or administer vehicle and equipment acquisitions, CityFleet’s rental program, upfitting of vehicles and equipment for operator use, decommissioning vehicles and equipment, and disposes of assets once they have reached end of life; manage CityFleet’s parts inventory; and manage fuel services. Given the scope of the team, which manages the lifecycle of a very diverse 3,600-unit fleet valued at $115 million, and an annual acquisition budget of approximately $36 million, the Fleet Business Operations Manager directly influences the bottom line and the operational success of all City bureaus that have a sizeable fleet presence and rely on CityFleet for safe, reliable assets. This includes all of the City’s public safety, infrastructure, and recreation bureaus. As this position oversees the City’s vehicle and equipment capital budget and asset replacement program, as well as its fuels strategy, this position also strongly impacts the City’s design and implementation of its green fleet conversion goals. As a Fleet Business Operations Manager, you will: Collaborate with senior management in interpreting and carrying out the City’s vision, mission, and objectives as they pertain to the bureau; develop strategies, policies, and initiatives to implement the bureau’s strategic and annual plans; manage finances pertinent to the position’s scope; and design and implement policies, procedures, programs, goals, and objectives pertinent to the department’s role within the City. Collaborate with senior management to perform specialized financial, revenue, budgetary, and/or management studies and analyses as they pertain to the department’s scope. Oversee, develop, and administer operating and capital budgets, including forecasting resource needs, identifying gaps, and identifying solutions to close gaps; monitoring actual revenues and expenditures against planned budgets and suggesting adjustments; and managing quarterly and annual budget update processes. Develop and establish performance requirements for the department and related success targets for operating units and specific staff; regularly monitor organizational and staff performance and provide feedback and coaching for improvement and development; evaluate organizational and staff performance and complete annual performance reviews; lead the creation of professional development plans for staff. Manage the department’s acquisition and disposal of vehicles and equipment, as per the department’s strategy and policies/standards for work performance, including achievement of the City’s goal of transitioning the fleet to net zero emissions by 2050. This includes developing and administering City standards and policies for vehicle and equipment acquisitions, meeting customer needs while diplomatically enforcing citywide vehicle-related policies and being aware of and strategic regarding bureau capital budgets. Monitor cooperative purchasing contracts for goods and services related to vehicles and equipment, parts, and fuel. This includes engaging with the City’s procurement function to be strategic about contracting approaches, ensuring timely contract renewals, and ensuring the accuracy of contracts as they are executed. Likewise, ensuring timely payments of vendors with which the City has contracted. Manage staff with a diverse array of backgrounds, including contracts specialists, acquisitions specialists, parts specialists, and mechanics, in multiple organizational units and belonging to different public employee unions. Oversee fleet grant applications and manage related processes. Research and implement emerging fleet technologies. Oversee emergency supply systems and the telematics program. Perform related duties as required. About the Bureau: CityFleet is a primary division of the Bureau of Fleet & Facilities (BFF). CityFleet administers a comprehensive fleet management program that fulfills the vehicle and equipment asset management needs of all City bureaus via cost-effective and dedicated personal service. CityFleet is responsible for managing the acquisition and maintenance of a highly diverse fleet of 3,600 assets valued at $115 million. In fiscal year 2024-25 CityFleet’s annual operating budget is $40 million, and its annual asset acquisition budget is $42 million. CityFleet also provides fleet management services to Multnomah County and Portland Public Schools. Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about the position's duties and responsibilities, day-to-day life in the role, review the announcement, discuss how to apply, and answer questions you may have about the position. Topic: Meet & Greet: Fleet Business Operations Manager Time: September 24, 2024, 12:00 PM Pacific Time (US and Canada) Join Zoom Meeting: https://us06web.zoom.us/j/83279359592 Questions? Amanda Hillebrecht, Senior Recruiter Bureau of Human Resources Amanda.Hillebrecht@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Experience implementing the principles and practices of leadership, operational and strategic planning, business communication, public administration, program evaluation, budget preparation, and administration within the fleet management field. Experience applying the principles of management, supervision, training, and performance evaluation in a professional environment, ideally a union-based and/or governmental environment. Knowledge of relevant federal, state, and local laws, statutes, regulations, and ordinances, and the ability to analyze, interpret, explain, and apply them. Ability to apply analytic and problem-solving skills to develop sound decisions, conclusions, and recommendations independently. Ability to establish and maintain effective working relationships with those contacted in the course of work; demonstrate tact, diplomacy, and patience, and gain cooperation through discussion and collaboration. The Recruitment Process STEP 1: Apply online between September 9, 2024 - September 30, 2024 Required Application Materials: Resume Answer the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: The City of Portland has How to Apply Videos and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your responses to the supplemental questions. You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage the use of AI to generate ideas and then tailor them to reflect your own experiences and skills. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of September 30, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of October 7, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): November The hiring bureau will review and select candidates to interview. Step 5: Offer of Employment: November Step 6: Start Date: December A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 9/30/2024 11:59 PM Pacific
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Position posted until filled: Reports to: Senior Policy Advisor to the Mayor, Strategic Partnerships and Strategic Initiatives Salary: $65,000 to $85,000 annually. (commensurate with experience) SUMMARY : The City of Atlanta Mayor’s Office seeks a business manager to support the functions of senior leaders and their teams within the Office of the Chief Policy Officer. The successful candidate will be a self-starter, with exceptional project management, administrative, financial, and communications skills. This position will provide crucial administrative and operational support for the small, but nimble, team within the Office of the Chief Policy Officer. The successful candidate will be primarily responsible for executing business and operational activities across the team’s 5+ divisions, overseeing internal administrative processes, coordinating between City departments to ensure the Office’s goals are met, and providing executive assistance to the Mayor’s Senior Policy Advisors. POSITION DESCRIPTION: The City of Atlanta Mayor’s Office seeks a business manager to support the functions of senior leaders and their teams within the Office of the Chief Policy Officer. The successful candidate will be a self-starter, with exceptional project management, administrative, financial, and communications skills. This position will provide crucial administrative and operational support for the small, but nimble, team within the Office of the Chief Policy Officer. The successful candidate will be primarily responsible for executing business and operational activities across the team’s 5+ divisions, overseeing internal administrative processes, coordinating between City departments to ensure the Office’s goals are met, and providing executive assistance to the Mayor’s Senior Policy Advisors. The successful candidate will have experience working in an office environment, performing administrative duties, and providing support to executives. Housed within the Mayor’s Office and reporting to the City’s Chief Policy Officer, the Office of the Chief Policy Officer is charged with driving meaningful progress and tangible results on the Administration’s top priorities, in partnership with City departments and external partners. Early in his administration, Mayor Andre Dickens announced the creation of this new team to lead implementation of his policy agenda under the leadership of Senior Advisor to the Mayor and Chief Policy Officer, Courtney English. This team utilizes its unique position within City government to address Atlanta’s most pressing equity challenges swiftly, strategically, and proactively. The Office includes teams focused on affordable housing, youth development and education, neighborhood empowerment and place-based change, and strategic partnerships and strategic initiatives. As a Business Manager within this Office’s team, your work will touch each of the office’s divisions, providing the operational and administrative support critical to implementing the team’s work. Assignments typically will include working directly with the Senior Policy Advisors and their teams to swiftly procure goods and services, complete human resources activities, and develop, manage, and track multiple budgets. Additionally, this person will provide Executive Assistance to several senior team members, coordinating scheduling, maintaining calendars, completing required City of Atlanta operational procedures, serving as a liaison between City departments and Office teams on business processes, and managing the prioritization of tasks and projects for Office teams. Examples may include fielding requests for meetings and drafting communication on behalf of an advisor, overseeing the necessary procurement steps to purchase goods or services for the Team, coordinating and managing Team events, and coordinating the steps needed to finalize legislation put forth from our Office. The successful candidate will have demonstrated experience in project management, administrative support, operations, executive-level communication, accounting, logistics, and/or business operations. They are detail-oriented team players willing to roll their sleeves up and dig in at a moment’s notice. The successful candidate will operate with excellence in high-stakes, high-pressure environments and be adaptable to managing multiple priorities and tasks. RESPONSIBILITIES: Under the supervision of the Senior Advisor for Strategic Partnerships and Strategic Initiatives, the Business Coordinator’s key responsibilities will include: Executive Assistance: Provide administrative and operational support to the Office of the Chief Policy Officer. The amount of support needed may vary between divisions and projects, depending on current capacities, staffing, and project needs. Initial activities and assignments may include: Provide scheduling support to Senior Policy Advisors, including scheduling meetings and communicating with external parties. Exercise discretion in committing time and evaluating needs. When needed, manage Advisors’ travel logistics and activities, including accommodations, flights, and other rentals. Coordinate calendars and prioritization in partnership with the Executive Assistant to the Chief Policy Officer and other key internal colleagues. Budget and Procurement Management: Manage critical financial and procurement processes for the Office of the Chief Policy Officer. Critical responsibilities will include: Execute required procurement processes in accordance with City code and project timelines, in coordination with Senior Policy Advisors and their teams and with relevant internal departments. Project-manage the team’s budget(s), including coordinating development of the annual budget, performing regular accounting and compliance functions, working with team leadership to ensure appropriate and balanced resourcing across divisions, and managing funding allocations. These responsibilities include maintaining financial records, funding source information, and tracking expenses. Liaise with relevant business management, financial, and procurement staff, building healthy relationships and maintaining cutting-edge knowledge of City procedures and policies. Administrative Support: Provide support in task management for Team leaders, monitoring upcoming deadlines and prioritization of tasks. Maintain an overarching, high-level project management system for the Chief Policy Officer and team, providing a “quick glance” overview of the team’s projects, portfolio, and any gaps or areas of concern. Track the team’s overall KPIs and evaluation metrics on an ongoing basis. Events Management: Support the execution of internal and external events for the Team. Past examples include mayoral convenings and partner summits, Team retreats, and other large-scale events. Activities will include: Identify and gather necessary resources and stakeholders to execute the event. Manage internal processes and resources necessary to produce the event (e.g., internal and external communications, invitations management, security plans, registration systems, vendor management, event design and décor, logistical plans, etc.). Support the management of the day-of event production. Manage after-event reports, evaluation, and follow-up communications. Assist in the onboarding, training, and ongoing assistance to the Team on business policies and practices. Manage human resources-related processes, including facilitating required processes for hiring and onboarding new employees, providing equipment, legislation, etc. Attend and set-up meetings as needed, including notetaking and follow-up where appropriate. Qualifications: The ideal candidate is ready to work in a high-energy, openly collaborative, and team-oriented work environment. The successful candidate will have demonstrated experience in business management, administrative support, finance or accounting, business operations, and/or events management. You may be a good fit for this role if you fit some combination of the following characteristics: You have shown that you can manage or support the delivery of both medium and large-scale projects on time and within budget. You are an adept project manager, able to motivate and hold accountable diverse, cross-functional teams. You have previous work experience on fast-paced teams with multiple priorities and objectives, and you know how to prioritize multiple simultaneous, sometimes conflicting work streams. You are extraordinarily organized and detail-oriented, with a proven track record of moving projects successfully from vision to fruition. You are comfortable interacting with high-level executives and operating in a fast-moving, sometimes ambiguous environment. You are a values-driven leader who shares our commitment to equity, resilience, and to serving the most vulnerable among us. You know how to read and work with people, facilitating large, diverse groups to reach creative solutions that work for everyone. You can get along with anyone, building relationships with a wide variety of personalities. You can manage your own time well, prioritizing the most urgent tasks and supporting others to do the same. You have a resourceful, can-do attitude that seeks to find solutions with constrained resources. You take the initiative to find new or better ways of delivering on project goals. You’re a self-starter who looks for opportunities to contribute and seeks out growth opportunities. Additionally, the ideal candidate brings experience and expertise in any combination of the following to the role: Government procurement and budgeting processes City legislative processes Budget and financial management Maintaining calendars and scheduling requests Medium- to large-scale project management Events planning and production Organizational development and operations Minimum qualifications include: Bachelor’s degree or comparable experience Approximately 2-4 years or more of executive assistance or business management experience; with a strong preference for experience in supporting a senior executive or team. Exceptional problem-solving skills with an ability to anticipate challenges and develop solutions on deadline. Ability to maintain financial records with accuracy and facilitate basic accounting and budgeting practices. Strong attention to detail. Enterprising, resourceful results-oriented approach to work. Ability to prioritize among competing needs and opportunities and manage multiple projects or work streams at the same time. Proficiency in Microsoft Office and an aptitude for learning new software and systems, including productivity tools. Ability to thoughtfully communicate, both verbally and in writing, with and respectfully engage diverse stakeholders to meet an objective.
Jul 14, 2024
Full Time
Position posted until filled: Reports to: Senior Policy Advisor to the Mayor, Strategic Partnerships and Strategic Initiatives Salary: $65,000 to $85,000 annually. (commensurate with experience) SUMMARY : The City of Atlanta Mayor’s Office seeks a business manager to support the functions of senior leaders and their teams within the Office of the Chief Policy Officer. The successful candidate will be a self-starter, with exceptional project management, administrative, financial, and communications skills. This position will provide crucial administrative and operational support for the small, but nimble, team within the Office of the Chief Policy Officer. The successful candidate will be primarily responsible for executing business and operational activities across the team’s 5+ divisions, overseeing internal administrative processes, coordinating between City departments to ensure the Office’s goals are met, and providing executive assistance to the Mayor’s Senior Policy Advisors. POSITION DESCRIPTION: The City of Atlanta Mayor’s Office seeks a business manager to support the functions of senior leaders and their teams within the Office of the Chief Policy Officer. The successful candidate will be a self-starter, with exceptional project management, administrative, financial, and communications skills. This position will provide crucial administrative and operational support for the small, but nimble, team within the Office of the Chief Policy Officer. The successful candidate will be primarily responsible for executing business and operational activities across the team’s 5+ divisions, overseeing internal administrative processes, coordinating between City departments to ensure the Office’s goals are met, and providing executive assistance to the Mayor’s Senior Policy Advisors. The successful candidate will have experience working in an office environment, performing administrative duties, and providing support to executives. Housed within the Mayor’s Office and reporting to the City’s Chief Policy Officer, the Office of the Chief Policy Officer is charged with driving meaningful progress and tangible results on the Administration’s top priorities, in partnership with City departments and external partners. Early in his administration, Mayor Andre Dickens announced the creation of this new team to lead implementation of his policy agenda under the leadership of Senior Advisor to the Mayor and Chief Policy Officer, Courtney English. This team utilizes its unique position within City government to address Atlanta’s most pressing equity challenges swiftly, strategically, and proactively. The Office includes teams focused on affordable housing, youth development and education, neighborhood empowerment and place-based change, and strategic partnerships and strategic initiatives. As a Business Manager within this Office’s team, your work will touch each of the office’s divisions, providing the operational and administrative support critical to implementing the team’s work. Assignments typically will include working directly with the Senior Policy Advisors and their teams to swiftly procure goods and services, complete human resources activities, and develop, manage, and track multiple budgets. Additionally, this person will provide Executive Assistance to several senior team members, coordinating scheduling, maintaining calendars, completing required City of Atlanta operational procedures, serving as a liaison between City departments and Office teams on business processes, and managing the prioritization of tasks and projects for Office teams. Examples may include fielding requests for meetings and drafting communication on behalf of an advisor, overseeing the necessary procurement steps to purchase goods or services for the Team, coordinating and managing Team events, and coordinating the steps needed to finalize legislation put forth from our Office. The successful candidate will have demonstrated experience in project management, administrative support, operations, executive-level communication, accounting, logistics, and/or business operations. They are detail-oriented team players willing to roll their sleeves up and dig in at a moment’s notice. The successful candidate will operate with excellence in high-stakes, high-pressure environments and be adaptable to managing multiple priorities and tasks. RESPONSIBILITIES: Under the supervision of the Senior Advisor for Strategic Partnerships and Strategic Initiatives, the Business Coordinator’s key responsibilities will include: Executive Assistance: Provide administrative and operational support to the Office of the Chief Policy Officer. The amount of support needed may vary between divisions and projects, depending on current capacities, staffing, and project needs. Initial activities and assignments may include: Provide scheduling support to Senior Policy Advisors, including scheduling meetings and communicating with external parties. Exercise discretion in committing time and evaluating needs. When needed, manage Advisors’ travel logistics and activities, including accommodations, flights, and other rentals. Coordinate calendars and prioritization in partnership with the Executive Assistant to the Chief Policy Officer and other key internal colleagues. Budget and Procurement Management: Manage critical financial and procurement processes for the Office of the Chief Policy Officer. Critical responsibilities will include: Execute required procurement processes in accordance with City code and project timelines, in coordination with Senior Policy Advisors and their teams and with relevant internal departments. Project-manage the team’s budget(s), including coordinating development of the annual budget, performing regular accounting and compliance functions, working with team leadership to ensure appropriate and balanced resourcing across divisions, and managing funding allocations. These responsibilities include maintaining financial records, funding source information, and tracking expenses. Liaise with relevant business management, financial, and procurement staff, building healthy relationships and maintaining cutting-edge knowledge of City procedures and policies. Administrative Support: Provide support in task management for Team leaders, monitoring upcoming deadlines and prioritization of tasks. Maintain an overarching, high-level project management system for the Chief Policy Officer and team, providing a “quick glance” overview of the team’s projects, portfolio, and any gaps or areas of concern. Track the team’s overall KPIs and evaluation metrics on an ongoing basis. Events Management: Support the execution of internal and external events for the Team. Past examples include mayoral convenings and partner summits, Team retreats, and other large-scale events. Activities will include: Identify and gather necessary resources and stakeholders to execute the event. Manage internal processes and resources necessary to produce the event (e.g., internal and external communications, invitations management, security plans, registration systems, vendor management, event design and décor, logistical plans, etc.). Support the management of the day-of event production. Manage after-event reports, evaluation, and follow-up communications. Assist in the onboarding, training, and ongoing assistance to the Team on business policies and practices. Manage human resources-related processes, including facilitating required processes for hiring and onboarding new employees, providing equipment, legislation, etc. Attend and set-up meetings as needed, including notetaking and follow-up where appropriate. Qualifications: The ideal candidate is ready to work in a high-energy, openly collaborative, and team-oriented work environment. The successful candidate will have demonstrated experience in business management, administrative support, finance or accounting, business operations, and/or events management. You may be a good fit for this role if you fit some combination of the following characteristics: You have shown that you can manage or support the delivery of both medium and large-scale projects on time and within budget. You are an adept project manager, able to motivate and hold accountable diverse, cross-functional teams. You have previous work experience on fast-paced teams with multiple priorities and objectives, and you know how to prioritize multiple simultaneous, sometimes conflicting work streams. You are extraordinarily organized and detail-oriented, with a proven track record of moving projects successfully from vision to fruition. You are comfortable interacting with high-level executives and operating in a fast-moving, sometimes ambiguous environment. You are a values-driven leader who shares our commitment to equity, resilience, and to serving the most vulnerable among us. You know how to read and work with people, facilitating large, diverse groups to reach creative solutions that work for everyone. You can get along with anyone, building relationships with a wide variety of personalities. You can manage your own time well, prioritizing the most urgent tasks and supporting others to do the same. You have a resourceful, can-do attitude that seeks to find solutions with constrained resources. You take the initiative to find new or better ways of delivering on project goals. You’re a self-starter who looks for opportunities to contribute and seeks out growth opportunities. Additionally, the ideal candidate brings experience and expertise in any combination of the following to the role: Government procurement and budgeting processes City legislative processes Budget and financial management Maintaining calendars and scheduling requests Medium- to large-scale project management Events planning and production Organizational development and operations Minimum qualifications include: Bachelor’s degree or comparable experience Approximately 2-4 years or more of executive assistance or business management experience; with a strong preference for experience in supporting a senior executive or team. Exceptional problem-solving skills with an ability to anticipate challenges and develop solutions on deadline. Ability to maintain financial records with accuracy and facilitate basic accounting and budgeting practices. Strong attention to detail. Enterprising, resourceful results-oriented approach to work. Ability to prioritize among competing needs and opportunities and manage multiple projects or work streams at the same time. Proficiency in Microsoft Office and an aptitude for learning new software and systems, including productivity tools. Ability to thoughtfully communicate, both verbally and in writing, with and respectfully engage diverse stakeholders to meet an objective.