SOUTH COAST AQMD
Diamond Bar, California, United States
SOUTH COAST AQMD AND JOB OVERVIEW South Coast Air Quality Management District (South Coast AQMD) is one of the largest and most technologically sophisticated environmental regulatory agencies in the Nation. We serve a four-county region that includes large areas of Los Angeles, Orange County, Riverside and San Bernardino counties, including the Coachella Valley, which is home to more than 17 million people. South Coast AQMD's headquarters is located in Diamond Bar, 30 miles east of downtown Los Angeles, at the junction of the 57 and 60 freeways. With a highly diverse "Clean Air Team" of over 800 employees, and an annual budget of $189.2 million, our mission is to ensure clean air and a healthy environment. South Coast AQMD is an organization you can be proud to work for -- we make a difference in the quality of life in Southern California! Please view our video to meet our Clean Air Team! South Coast AQMD’s mission requires diverse perspectives, talents, and life experiences to solve some of the most complex technical air quality issues. We are committed to creating and maintaining a work environment that appreciates the unique contributions of our employees and fosters professional development and growth. South Coast AQMD respects the distinct ideas and perspectives of our stakeholders and works to bring them together toward the common goal of clean air. ABOUT THE CLASSIFICATION: Under general supervision and depending on assignment, Senior Information Technology Specialists perform a variety of highly skilled technical duties involved in the configuration, installation and maintenance of South Coast AQMD's Network, Clients, Servers, Software, Telecommunications Systems, Audio Visual systems, Conference Center and IT Infrastructure; identifies end user requirements; evaluate and test new and existing system and infrastructure capabilities, and recommend upgrades and enhancement; perform systems administration and monitoring, troubleshoots and analyzes problems, and ensure data integrity; provide technical document and procedure manual; work with multiple discipline technology groups; act in a lead capacity; train and assist end users and technical staff in using new and existing applications and systems; and perform related work as required. EXAMPLE OF DUTIES Performs full range of repair and maintenance of departmental and South Coast AQMD enterprise software application(s); documents end user work processes and systems requirements; conducts systems walkthroughs and technical reviews; develops or refines system specifications, including evaluating and testing vendor software packages for conformance with user requirements and priorities. Installs, configures, tests, maintains, troubleshoots, and monitors physical and virtual network and server infrastructure including hardware, software, real-time monitoring tools, peripherals, and devices ensuring effective performance and proper integration of components and systems with existing architecture; assists in infrastructure changes and upgrades to limit interrupted services. Administers automated deployment of software and updates over the network. Monitors and maintains security control of South Coast AQMD network and server infrastructure; configures and monitors security features and firewall rules; verifies and ensures proper user accessibility; identifies and addresses vulnerabilities; researches, recommends, and applies security updates as needed. Plans, manages, and maintains all components of the local area and wide area networks. Plans, designs and tests the implementation of network infrastructure including hardware and software recommendations. Oversees technical support and help functions that relate to networks, redundancy and connectivity. Researches, determines, defines, proposes, and itemizes costs for changes and upgrades to network infrastructure, operating systems, and applications to ensure continuous operations, desired performance, and services. Performs system and software backup and recovery and systems monitoring. Manages and monitors usage of the Information Technology resources including the network, servers, clients and software. Researches hardware and software products to meet technical networking and/or security needs. Ensures database security by preparing access and control policies and procedures and reviewing permissions on a regular basis. Provides assistance to information system for network security by monitoring, installing software updates and staying abreast of security technology trends and innovations. Web and video conferencing coordination, configuration, set-up, operation, and support. Installs, configures, tests, maintains, troubleshoots, and monitors South Coast AQMD telecommunications systems including voice and data communications infrastructure and equipment; sets up and maintains user accounts, access groups, extensions, and voicemail boxes; troubleshoots system- wide outages. Prepares and maintains system documentation required for telecommunications networks, including the updating of building/floor blueprints, network data base, procedures manual, and Private Area Branch Exchange configuration. Operates telecommunications network management consoles and monitors network performance; diagnoses network malfunctions and takes corrective action; assesses network performance and allocates resources, as needed. Assists in evaluating telecommunications system design and capabilities, and recommends cost- effective designs and equipment alternatives to enhance the communications network. Implements telecommunications modifications and the relocation of equipment; lays out hardware configurations; determines wiring specifications for cables; maintains telephone data lease lines and interfaces to ensure uninterrupted data communications service; uses testing equipment to identify and correct system malfunctions. Prepares reports on telecommunications system performance, breakdowns, relocations, usage, and problems; maintains inventory of data communication hardware and equipment; assists users with telephone, computer hardware, data network capabilities and system specifications; assists in training users on hardware and communication system functions. Operates telecommunications network management consoles and monitors network performance; diagnoses network malfunctions and takes corrective action; assesses network performance and allocates resources, as required. Assists in conducting special studies and projects involving communications systems; conducts system tests and verification of system controls; evaluates telecommunications equipment; confers with vendors regarding equipment applications; recommends the purchase of new or replacement communications equipment and devices. Performs on-line video and voice recordings of South Coast AQMD's monthly Board meetings, contracted City meetings, and other meetings as needed. Operates the audio mixer, video cameras, audio recorders, video recorders, teleconferencing system, and duplicating rack, as required, to provide special effects, sound, and pictures of high technical quality. Provides feeds to various monitors throughout South Coast AQMD, local cable network, and various broadcasting stations. Coordinates the activities of South Coast AQMD staff assigned to operate related audio-visual equipment, controlling equipment through the video-switcher, to correct problems in picture and sound. Trains South Coast AQMD staff in the use of video production equipment. Sets up, adjusts, and diagnoses problems in broadcast-quality video production equipment, and makes minor emergency repairs by using test instruments, diagnostic routines, and electronic tools to prepare equipment for immediate use. Sets up and operates audio-visual equipment such as laptops, projectors, and web conferencing software. Operates the video-switcher to coordinate the equipment according to instructions. May coordinate and assist with outside audio and video vendors to provide audio and/or video systems to meet deadlines. Conducts special studies and projects involving administration, and organizational management analysis related to telecommunications systems; prepares and presents recommendations and reports on system use, user requests, and system designs and procedures. Conducts system analyses and prepares flow charts related to the data and voice communications systems South Coast AQMD; prepares documents describing the Local and Wide Area Network, as well as the functions within a particular division. Provides information to users requesting technical data concerning the use of telecommunications systems; assists users with telecommunications system and recommends solutions to system. Assists and consults on the installation of South Coast AQMD telecommunications equipment; facilitates the maintenance of quality service to District users during installation. Evaluates, selects and implements the installation and testing of new computer hardware, software and telecommunications equipment and recommends the purchase of data and voice telecommunications equipment; confers with vendors regarding equipment and current systems. Analyzes current systems and develops short- and long-range goals for system development and implementation. Designs, plans, tests and implements new telecommunications systems, multi-user systems, desktop environments, networks and upgrades to meet South Coast AQMD and user requirements and needs. Administers network, file servers, web servers, multi-user systems, PBX, voicemail, e-mail, and relational database management systems. Participates in network planning, implementation, and special projects. Maintains information on scheduled systems maintenance, including upgrades and outages; informs customers as needed. Responds to and resolves users' inquiries and complaints and escalates problems or issues to vendor representatives as needed. Provides lead direction, scheduling, training and work review to staff at the I/II level; organizes and assigns work, sets priorities and follows up as required to ensure the completion of production work schedules. May assign and monitor staff assignments and special projects; schedules and monitors overtime and standby assignments. Assists in developing goals, objectives, policies, procedures, work standards, and administrative control systems for the department to which assigned. Writes and maintains user and technical operating instructions and documentation; prepares training materials and conducts formal and informal training programs and advises on best practices. Maintains accurate records and files; develops storage of records and retention schedules. Researches, configures and tests new and current Information Technologies Systems. Performs other duties as assigned. MINIMUM AND DESIRABLE QUALIFICATIONS MINIMUM QUALIFICATIONS: EXPERIENCE: Five (5) years of increasingly responsible experience in network and server infrastructure management, and systems administration, installation, troubleshooting, maintenance and repair of voice communications systems and equipment similar to that of an Information Technology Specialist II with South Coast AQMD. Experience working with Intel- based servers (Linux and Windows Server OS) and network peripherals supporting a datacenter is preferred. In addition, possession of a Bachelor's or Master's degree in a related field listed above may be a substitute for a maximum of one year of the required experience listed above. EDUCATION: Equivalent to graduation from high school, and an Associate degree or completion of a certificate program that is equivalent to the major coursework for an Associate degree in information systems, computer science, electronics, electronic engineering technology or a related field. LICENSE: Possession of, or ability to obtain, a valid California Driver's License by time of appointment. KNOWLEDGE OF: Considerable knowledge of the principles and practices of installing, configuring, maintaining, troubleshooting, and monitoring application, network, server, and telecommunications systems and infrastructure; Considerable knowledge of the principles and practices used in the installation, evaluation, configuration, operation, troubleshooting, and maintenance of computer hardware, software, and other related technologies and equipment; techniques and methods of writing and maintaining user and technical operating instructions and documentation; Linux and Windows server administration and support, including applying patches, installations, and upgrades; database administration including MS SQL, Oracle and Ingres; Cisco technologies including voice and data; Cisco IOS command lines; Cisco ASA Firewall; operational characteristics of local, wireless, and wide area network systems; operational characteristics of a variety of communication equipment and devices; computer logic and mathematics; computer scripting languages; principle languages used in information systems programs; SAN products and technologies; Audio and Visual products and technologies for local and remote conference centers; wired and Wireless LAN and WAN technologies; principles of electricity, electronics and computer hardware/software design as they relate to installation and maintenance of voice communications systems, facilities and equipment; components and equipment used in telecommunication systems; methods of telecommunication system design and implementation; test equipment, tools and materials used in installation, troubleshooting, maintenance and repair of voice communication systems; common sources of trouble in and methods of servicing and repair of communications equipment and related network hardware and software; current voice communication technologies and related scripting and programming practices and procedures; current and recent Microsoft Windows Operating Systems, Exchange, I I S , Linux Operating Systems, SQL Servers, Active Directory and other servers; Hyper-V Virtualization configuration and maintenance; Client/Server Antivirus installation and maintenance. Backup and disaster recovery software. Fundamental understanding of network and internet concepts (e.g., Cisco firewalls, load balancers, Web browsers, TCP/IP, SSL, HTTP, etc.); Virtual Private Network set-up and maintenance; Windows Powershell; Visual Basic and Batch file scripting; Unix Sell scripting; Window Client and Server Software technologies including storage space and scale out file server, Fail-over Clustering and MPIO; Microsoft Azure; HP SAN technology including Fiber channel, InfiniBand, SAS/SATA and ISCSIGround Policy creation and troubleshooting; Desktop and Server installation, maintenance, and troubleshooting; Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Contact Center, K&EExpress, Cisco IM Presence, Cisco Unified Intelligence Center, Cisco Telepresence Management Suite and Cisco Prime Collaboration; Cisco Routers/Switch setup and configuration for VoIPconnectivity; Voicemail setup, configuration and troubleshooting; CTI route point setup, Call handler's setup, configuration, testing and troubleshooting; Contact Center setup, configuration and testing. Agent, resource and Skill setup; installation, termination and testing of network cabling (Cat5, Cat6 andFiber); Web and Video conferencing coordination, configuration, set-up and support; camera and video switcher control; provide live webcast streaming, monitoring, and support; the organization, operation, and functions of the department as necessary to assume assigned responsibilities; recent and on-going developments, current literature, and sources of information related to assigned programs; applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility; principles of record keeping; modern office practices, methods, and computer equipment and applications related to the work; English usage, grammar, spelling, vocabulary, and punctuation; techniques for effectively representing the District in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations; techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and South Coast AQMD staff. ABILITY TO: Perform and/or coordinate a variety of technical support functions in the installation, evaluation, configuration, operation, troubleshooting, and maintenance of computer hardware, software, servers, network and data communication, mobile, audiovisual, web based applications, and other related technologies and equipment; understand, interpret, and explain hardware and software application solutions to users; research technical materials to provide solutions to problems; coordinate and prioritize problem calls and work station support; install, diagnose, and repair telecommunication systems and equipment; program IP based telephone system software; train users on use of equipment; run custom queries against various data sources to generate reports; design and update network diagrams with Visio; design and implement network infrastructure throughout South Coast AQMD; provide account, billing support and administration related to mobile carriers and devices; recommend new equipment, software, and services for purchase; perform feasibility studies; keep up with the current information technology; perform preventative maintenance; interpret and explain hardware and equipment manuals; lead and participate in component-level troubleshooting and repair work; identify issues and opportunities, analyze complex problems and alternatives and develop sound conclusions and recommendations; participate in design sessions or process improvement sessions and provide sound recommendations and technical input; develop and maintain technical operating instructions and documentation; train staff on software applications and hardware usage; assist in the development of goals, objectives, policies, procedures, and work standards for the department; research, analyze, and evaluate new service delivery methods, procedures, and techniques; prepare clear and concise technical documentation, user procedures, reports of work performed, and other written materials; interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations; establish and maintain a variety of filing, record keeping, and tracking systems; organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines; operate and maintain modern office equipment, including computer equipment and specialized software applications programs; perform, configure and test new system; participate in technical and administration meeting discussions; plan, assign, direct and review the work of others; staying abreast with new trends and innovations in the field of information technologies, telecommunications and audio-visual systems; train others in work procedures; use English effectively to communicate in person, over the telephone, and in writing; use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations; establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. OTHER IMPORTANT INFORMATION APPLICATION PACKETS MUST INCLUDE: A completed employment application and up to four references must be current and former supervisors, managers or higher responsible for evaluating your work performance. A detailed resume, which you must attach to the online application, that includes your education and highlights major career responsibilities and accomplishments. Responses to the Supplemental Questionnaire (SQ). Your responses should be well written, clear, concise, and directly responsive to the question.An unofficial copy of your transcripts, documenting all qualifying education claimed, submitted as an attachment to your online application. Official transcripts may be requested at a later date. Job applications must be completely filled out, and a resume must be attached . Be sure to detail any education, training or other relevant coursework that would make you a particularly strong candidate. THE SELECTION PROCESS Resume and Supplemental Questionnaires will first be screened and the most competitively qualified candidates will be invited to the next step of the process, which is expected to be an application assessment and interview. Panel/assessment interviews (weighted at 100%) are expected to result in an ranked eligible list from which current and future vacancies at this level, requiring a similar background, may be filled during the 6 -12 month life of the list. Only those who demonstrate they are among the most competitively qualified, at each successive step of the selection process, will be advanced to the next step. (Meeting the minimum requirements does not guarantee an invitation to the next step.) South Coast AQMD reserves the right to add, delete, and modify any elements of the selection process as deemed appropriate, based on the number and quality of applicants at each step. Please call Human Resources at least one week in advance if you might need an accommodation at any time during the selection process. If you have any questions regarding this recruitment, please contact Human Resources at (909) 396- 2800. TECHNICAL & ENFORCEMENT EMPLOYEE BENEFIT OVERVIEW BENEFIT DESCRIPTION Monthly Benefit Allotment $1,401, to purchase medical, dental, and life insurance, with unused portion paid to you as cash Medical Health Plans Blue Shield PPO Blue Shield PPO Savings Plus 2250 (High Deductible Plan) Blue Shield HMO Kaiser HMO Kaiser HSA HMO 1500 (High Deductible Plan) Dental Plans Delta Dental (without orthodontic benefits) Delta Dental (with orthodontic benefits for children only) DeltaCare (PMI) Dental Vision Plan Medical Eye Services (MES) - Optional Life Insurance $10,000 Term Life Insurance (Optional additional life insurance, paid by you, at 1X, 2X, or 3X your salary) Employee Assistance Program (EAP) Administered by MHN; Provides 3 employer-paid counseling sessions per event, as well as a variety of work and home life support services Accidental Death & Dismemberment Optional Section 125 Optional Plans (Medical Reimbursement; Dependent Care) Work Schedule Four 10-hour days, Tuesday through Friday Vacation 80 hours per year, increasing to 120 after five years Holidays 13 paid holidays per year Sick Leave 100 hours per year Other Leaves Bereavement; Catastrophic; Jury Duty; Military; Witness Tuition Reimbursement Reimbursed up to $2,250 per year Deferred Compensation (457 Plan) Optional (Employee may contribute up to the IRS maximum) Retirement 2.5% @ 67 defined benefit plan - Applies to employees hired on or after January 1, 2013 who, at time of hire, were not members of the San Bernardino County Employees' Retirement Association (SBCERA) or another public employee retirement system through which reciprocity may be established. 2.0% @ 55 defined benefit plan - Applies to employees who, prior to January 1, 2013, were active members of SBCERA or another public employee retirement system through which reciprocity may be established. Employees pay only the Medicare portion of Social Security. 12/07/2021 Closing Date/Time: 4/13/2023 11:59 PM Pacific
SOUTH COAST AQMD AND JOB OVERVIEW South Coast Air Quality Management District (South Coast AQMD) is one of the largest and most technologically sophisticated environmental regulatory agencies in the Nation. We serve a four-county region that includes large areas of Los Angeles, Orange County, Riverside and San Bernardino counties, including the Coachella Valley, which is home to more than 17 million people. South Coast AQMD's headquarters is located in Diamond Bar, 30 miles east of downtown Los Angeles, at the junction of the 57 and 60 freeways. With a highly diverse "Clean Air Team" of over 800 employees, and an annual budget of $189.2 million, our mission is to ensure clean air and a healthy environment. South Coast AQMD is an organization you can be proud to work for -- we make a difference in the quality of life in Southern California! Please view our video to meet our Clean Air Team! South Coast AQMD’s mission requires diverse perspectives, talents, and life experiences to solve some of the most complex technical air quality issues. We are committed to creating and maintaining a work environment that appreciates the unique contributions of our employees and fosters professional development and growth. South Coast AQMD respects the distinct ideas and perspectives of our stakeholders and works to bring them together toward the common goal of clean air. ABOUT THE CLASSIFICATION: Under general supervision and depending on assignment, Senior Information Technology Specialists perform a variety of highly skilled technical duties involved in the configuration, installation and maintenance of South Coast AQMD's Network, Clients, Servers, Software, Telecommunications Systems, Audio Visual systems, Conference Center and IT Infrastructure; identifies end user requirements; evaluate and test new and existing system and infrastructure capabilities, and recommend upgrades and enhancement; perform systems administration and monitoring, troubleshoots and analyzes problems, and ensure data integrity; provide technical document and procedure manual; work with multiple discipline technology groups; act in a lead capacity; train and assist end users and technical staff in using new and existing applications and systems; and perform related work as required. EXAMPLE OF DUTIES Performs full range of repair and maintenance of departmental and South Coast AQMD enterprise software application(s); documents end user work processes and systems requirements; conducts systems walkthroughs and technical reviews; develops or refines system specifications, including evaluating and testing vendor software packages for conformance with user requirements and priorities. Installs, configures, tests, maintains, troubleshoots, and monitors physical and virtual network and server infrastructure including hardware, software, real-time monitoring tools, peripherals, and devices ensuring effective performance and proper integration of components and systems with existing architecture; assists in infrastructure changes and upgrades to limit interrupted services. Administers automated deployment of software and updates over the network. Monitors and maintains security control of South Coast AQMD network and server infrastructure; configures and monitors security features and firewall rules; verifies and ensures proper user accessibility; identifies and addresses vulnerabilities; researches, recommends, and applies security updates as needed. Plans, manages, and maintains all components of the local area and wide area networks. Plans, designs and tests the implementation of network infrastructure including hardware and software recommendations. Oversees technical support and help functions that relate to networks, redundancy and connectivity. Researches, determines, defines, proposes, and itemizes costs for changes and upgrades to network infrastructure, operating systems, and applications to ensure continuous operations, desired performance, and services. Performs system and software backup and recovery and systems monitoring. Manages and monitors usage of the Information Technology resources including the network, servers, clients and software. Researches hardware and software products to meet technical networking and/or security needs. Ensures database security by preparing access and control policies and procedures and reviewing permissions on a regular basis. Provides assistance to information system for network security by monitoring, installing software updates and staying abreast of security technology trends and innovations. Web and video conferencing coordination, configuration, set-up, operation, and support. Installs, configures, tests, maintains, troubleshoots, and monitors South Coast AQMD telecommunications systems including voice and data communications infrastructure and equipment; sets up and maintains user accounts, access groups, extensions, and voicemail boxes; troubleshoots system- wide outages. Prepares and maintains system documentation required for telecommunications networks, including the updating of building/floor blueprints, network data base, procedures manual, and Private Area Branch Exchange configuration. Operates telecommunications network management consoles and monitors network performance; diagnoses network malfunctions and takes corrective action; assesses network performance and allocates resources, as needed. Assists in evaluating telecommunications system design and capabilities, and recommends cost- effective designs and equipment alternatives to enhance the communications network. Implements telecommunications modifications and the relocation of equipment; lays out hardware configurations; determines wiring specifications for cables; maintains telephone data lease lines and interfaces to ensure uninterrupted data communications service; uses testing equipment to identify and correct system malfunctions. Prepares reports on telecommunications system performance, breakdowns, relocations, usage, and problems; maintains inventory of data communication hardware and equipment; assists users with telephone, computer hardware, data network capabilities and system specifications; assists in training users on hardware and communication system functions. Operates telecommunications network management consoles and monitors network performance; diagnoses network malfunctions and takes corrective action; assesses network performance and allocates resources, as required. Assists in conducting special studies and projects involving communications systems; conducts system tests and verification of system controls; evaluates telecommunications equipment; confers with vendors regarding equipment applications; recommends the purchase of new or replacement communications equipment and devices. Performs on-line video and voice recordings of South Coast AQMD's monthly Board meetings, contracted City meetings, and other meetings as needed. Operates the audio mixer, video cameras, audio recorders, video recorders, teleconferencing system, and duplicating rack, as required, to provide special effects, sound, and pictures of high technical quality. Provides feeds to various monitors throughout South Coast AQMD, local cable network, and various broadcasting stations. Coordinates the activities of South Coast AQMD staff assigned to operate related audio-visual equipment, controlling equipment through the video-switcher, to correct problems in picture and sound. Trains South Coast AQMD staff in the use of video production equipment. Sets up, adjusts, and diagnoses problems in broadcast-quality video production equipment, and makes minor emergency repairs by using test instruments, diagnostic routines, and electronic tools to prepare equipment for immediate use. Sets up and operates audio-visual equipment such as laptops, projectors, and web conferencing software. Operates the video-switcher to coordinate the equipment according to instructions. May coordinate and assist with outside audio and video vendors to provide audio and/or video systems to meet deadlines. Conducts special studies and projects involving administration, and organizational management analysis related to telecommunications systems; prepares and presents recommendations and reports on system use, user requests, and system designs and procedures. Conducts system analyses and prepares flow charts related to the data and voice communications systems South Coast AQMD; prepares documents describing the Local and Wide Area Network, as well as the functions within a particular division. Provides information to users requesting technical data concerning the use of telecommunications systems; assists users with telecommunications system and recommends solutions to system. Assists and consults on the installation of South Coast AQMD telecommunications equipment; facilitates the maintenance of quality service to District users during installation. Evaluates, selects and implements the installation and testing of new computer hardware, software and telecommunications equipment and recommends the purchase of data and voice telecommunications equipment; confers with vendors regarding equipment and current systems. Analyzes current systems and develops short- and long-range goals for system development and implementation. Designs, plans, tests and implements new telecommunications systems, multi-user systems, desktop environments, networks and upgrades to meet South Coast AQMD and user requirements and needs. Administers network, file servers, web servers, multi-user systems, PBX, voicemail, e-mail, and relational database management systems. Participates in network planning, implementation, and special projects. Maintains information on scheduled systems maintenance, including upgrades and outages; informs customers as needed. Responds to and resolves users' inquiries and complaints and escalates problems or issues to vendor representatives as needed. Provides lead direction, scheduling, training and work review to staff at the I/II level; organizes and assigns work, sets priorities and follows up as required to ensure the completion of production work schedules. May assign and monitor staff assignments and special projects; schedules and monitors overtime and standby assignments. Assists in developing goals, objectives, policies, procedures, work standards, and administrative control systems for the department to which assigned. Writes and maintains user and technical operating instructions and documentation; prepares training materials and conducts formal and informal training programs and advises on best practices. Maintains accurate records and files; develops storage of records and retention schedules. Researches, configures and tests new and current Information Technologies Systems. Performs other duties as assigned. MINIMUM AND DESIRABLE QUALIFICATIONS MINIMUM QUALIFICATIONS: EXPERIENCE: Five (5) years of increasingly responsible experience in network and server infrastructure management, and systems administration, installation, troubleshooting, maintenance and repair of voice communications systems and equipment similar to that of an Information Technology Specialist II with South Coast AQMD. Experience working with Intel- based servers (Linux and Windows Server OS) and network peripherals supporting a datacenter is preferred. In addition, possession of a Bachelor's or Master's degree in a related field listed above may be a substitute for a maximum of one year of the required experience listed above. EDUCATION: Equivalent to graduation from high school, and an Associate degree or completion of a certificate program that is equivalent to the major coursework for an Associate degree in information systems, computer science, electronics, electronic engineering technology or a related field. LICENSE: Possession of, or ability to obtain, a valid California Driver's License by time of appointment. KNOWLEDGE OF: Considerable knowledge of the principles and practices of installing, configuring, maintaining, troubleshooting, and monitoring application, network, server, and telecommunications systems and infrastructure; Considerable knowledge of the principles and practices used in the installation, evaluation, configuration, operation, troubleshooting, and maintenance of computer hardware, software, and other related technologies and equipment; techniques and methods of writing and maintaining user and technical operating instructions and documentation; Linux and Windows server administration and support, including applying patches, installations, and upgrades; database administration including MS SQL, Oracle and Ingres; Cisco technologies including voice and data; Cisco IOS command lines; Cisco ASA Firewall; operational characteristics of local, wireless, and wide area network systems; operational characteristics of a variety of communication equipment and devices; computer logic and mathematics; computer scripting languages; principle languages used in information systems programs; SAN products and technologies; Audio and Visual products and technologies for local and remote conference centers; wired and Wireless LAN and WAN technologies; principles of electricity, electronics and computer hardware/software design as they relate to installation and maintenance of voice communications systems, facilities and equipment; components and equipment used in telecommunication systems; methods of telecommunication system design and implementation; test equipment, tools and materials used in installation, troubleshooting, maintenance and repair of voice communication systems; common sources of trouble in and methods of servicing and repair of communications equipment and related network hardware and software; current voice communication technologies and related scripting and programming practices and procedures; current and recent Microsoft Windows Operating Systems, Exchange, I I S , Linux Operating Systems, SQL Servers, Active Directory and other servers; Hyper-V Virtualization configuration and maintenance; Client/Server Antivirus installation and maintenance. Backup and disaster recovery software. Fundamental understanding of network and internet concepts (e.g., Cisco firewalls, load balancers, Web browsers, TCP/IP, SSL, HTTP, etc.); Virtual Private Network set-up and maintenance; Windows Powershell; Visual Basic and Batch file scripting; Unix Sell scripting; Window Client and Server Software technologies including storage space and scale out file server, Fail-over Clustering and MPIO; Microsoft Azure; HP SAN technology including Fiber channel, InfiniBand, SAS/SATA and ISCSIGround Policy creation and troubleshooting; Desktop and Server installation, maintenance, and troubleshooting; Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Contact Center, K&EExpress, Cisco IM Presence, Cisco Unified Intelligence Center, Cisco Telepresence Management Suite and Cisco Prime Collaboration; Cisco Routers/Switch setup and configuration for VoIPconnectivity; Voicemail setup, configuration and troubleshooting; CTI route point setup, Call handler's setup, configuration, testing and troubleshooting; Contact Center setup, configuration and testing. Agent, resource and Skill setup; installation, termination and testing of network cabling (Cat5, Cat6 andFiber); Web and Video conferencing coordination, configuration, set-up and support; camera and video switcher control; provide live webcast streaming, monitoring, and support; the organization, operation, and functions of the department as necessary to assume assigned responsibilities; recent and on-going developments, current literature, and sources of information related to assigned programs; applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility; principles of record keeping; modern office practices, methods, and computer equipment and applications related to the work; English usage, grammar, spelling, vocabulary, and punctuation; techniques for effectively representing the District in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations; techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and South Coast AQMD staff. ABILITY TO: Perform and/or coordinate a variety of technical support functions in the installation, evaluation, configuration, operation, troubleshooting, and maintenance of computer hardware, software, servers, network and data communication, mobile, audiovisual, web based applications, and other related technologies and equipment; understand, interpret, and explain hardware and software application solutions to users; research technical materials to provide solutions to problems; coordinate and prioritize problem calls and work station support; install, diagnose, and repair telecommunication systems and equipment; program IP based telephone system software; train users on use of equipment; run custom queries against various data sources to generate reports; design and update network diagrams with Visio; design and implement network infrastructure throughout South Coast AQMD; provide account, billing support and administration related to mobile carriers and devices; recommend new equipment, software, and services for purchase; perform feasibility studies; keep up with the current information technology; perform preventative maintenance; interpret and explain hardware and equipment manuals; lead and participate in component-level troubleshooting and repair work; identify issues and opportunities, analyze complex problems and alternatives and develop sound conclusions and recommendations; participate in design sessions or process improvement sessions and provide sound recommendations and technical input; develop and maintain technical operating instructions and documentation; train staff on software applications and hardware usage; assist in the development of goals, objectives, policies, procedures, and work standards for the department; research, analyze, and evaluate new service delivery methods, procedures, and techniques; prepare clear and concise technical documentation, user procedures, reports of work performed, and other written materials; interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations; establish and maintain a variety of filing, record keeping, and tracking systems; organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines; operate and maintain modern office equipment, including computer equipment and specialized software applications programs; perform, configure and test new system; participate in technical and administration meeting discussions; plan, assign, direct and review the work of others; staying abreast with new trends and innovations in the field of information technologies, telecommunications and audio-visual systems; train others in work procedures; use English effectively to communicate in person, over the telephone, and in writing; use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations; establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. OTHER IMPORTANT INFORMATION APPLICATION PACKETS MUST INCLUDE: A completed employment application and up to four references must be current and former supervisors, managers or higher responsible for evaluating your work performance. A detailed resume, which you must attach to the online application, that includes your education and highlights major career responsibilities and accomplishments. Responses to the Supplemental Questionnaire (SQ). Your responses should be well written, clear, concise, and directly responsive to the question.An unofficial copy of your transcripts, documenting all qualifying education claimed, submitted as an attachment to your online application. Official transcripts may be requested at a later date. Job applications must be completely filled out, and a resume must be attached . Be sure to detail any education, training or other relevant coursework that would make you a particularly strong candidate. THE SELECTION PROCESS Resume and Supplemental Questionnaires will first be screened and the most competitively qualified candidates will be invited to the next step of the process, which is expected to be an application assessment and interview. Panel/assessment interviews (weighted at 100%) are expected to result in an ranked eligible list from which current and future vacancies at this level, requiring a similar background, may be filled during the 6 -12 month life of the list. Only those who demonstrate they are among the most competitively qualified, at each successive step of the selection process, will be advanced to the next step. (Meeting the minimum requirements does not guarantee an invitation to the next step.) South Coast AQMD reserves the right to add, delete, and modify any elements of the selection process as deemed appropriate, based on the number and quality of applicants at each step. Please call Human Resources at least one week in advance if you might need an accommodation at any time during the selection process. If you have any questions regarding this recruitment, please contact Human Resources at (909) 396- 2800. TECHNICAL & ENFORCEMENT EMPLOYEE BENEFIT OVERVIEW BENEFIT DESCRIPTION Monthly Benefit Allotment $1,401, to purchase medical, dental, and life insurance, with unused portion paid to you as cash Medical Health Plans Blue Shield PPO Blue Shield PPO Savings Plus 2250 (High Deductible Plan) Blue Shield HMO Kaiser HMO Kaiser HSA HMO 1500 (High Deductible Plan) Dental Plans Delta Dental (without orthodontic benefits) Delta Dental (with orthodontic benefits for children only) DeltaCare (PMI) Dental Vision Plan Medical Eye Services (MES) - Optional Life Insurance $10,000 Term Life Insurance (Optional additional life insurance, paid by you, at 1X, 2X, or 3X your salary) Employee Assistance Program (EAP) Administered by MHN; Provides 3 employer-paid counseling sessions per event, as well as a variety of work and home life support services Accidental Death & Dismemberment Optional Section 125 Optional Plans (Medical Reimbursement; Dependent Care) Work Schedule Four 10-hour days, Tuesday through Friday Vacation 80 hours per year, increasing to 120 after five years Holidays 13 paid holidays per year Sick Leave 100 hours per year Other Leaves Bereavement; Catastrophic; Jury Duty; Military; Witness Tuition Reimbursement Reimbursed up to $2,250 per year Deferred Compensation (457 Plan) Optional (Employee may contribute up to the IRS maximum) Retirement 2.5% @ 67 defined benefit plan - Applies to employees hired on or after January 1, 2013 who, at time of hire, were not members of the San Bernardino County Employees' Retirement Association (SBCERA) or another public employee retirement system through which reciprocity may be established. 2.0% @ 55 defined benefit plan - Applies to employees who, prior to January 1, 2013, were active members of SBCERA or another public employee retirement system through which reciprocity may be established. Employees pay only the Medicare portion of Social Security. 12/07/2021 Closing Date/Time: 4/13/2023 11:59 PM Pacific
Napa County
Napa, California, United States
The Napa Valley PLEASE READ THIS BULLETIN IN ITS ENTIRETY The Napa Valley - Internationally known for its fine wines exciting restaurants and world-class resorts, is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. County of Napa as an Employer The County of Napa is a highly respected employer within the local community as well as throughout the region. We offer rewarding and challenging work, flexible hours, competitive salaries, a comprehensive benefits package, and tremendous opportunities for career growth. At the County of Napa, we truly value our employees and are committed to diversity in our family-oriented environment. This is why we are the Employer of Choice for more than 1,400 employees. As an organization, the County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity, and Innovation. The Position Please review the Brochure: https://www.countyofnapa.org/DocumentCenter/View/26459/Broadband-Project-Manager---Information-Systems-Specialist-II---Communications Under the general supervision of the Napa County Executive Office (CEO), and in coordination with the Napa County Broadband Team (Team), the Broadband Project Manager is responsible for expanding and enhancing broadband infrastructure and services in Napa County. Core responsibilities for this unique position include: Managing all pre-planning efforts of consultants and community stakeholders to ensure deployment and completion of the Napa County backhaul/middle mile extensions and last mile infrastructure broadband development projects (Project). Coordinating with public and private sector stakeholders, including service providers, locally and regionally on strategies, initiatives, activities, and actions to enhance and expand broadband deployment and adoption to meet local, state, and federal overarching broadband goals. Coordinating with the Team and the County’s broadband technology consultants to identify and pursue available government funding opportunities, and other sources of funding, to support broadband development initiatives and working with service provider stakeholders to obtain such funding. In coordination with the CEO and Team, managing all project-related tasks, which include advocating for broadband-related legislation and programs, participating in State and federal broadband proceedings, responding to calls and emails from residents and businesses asking for assistance in identifying short-term and long-term broadband solutions, and coordinating community engagement and stakeholder meetings. Telework Availability - Teleworking is not permitted during the first six (6) months of employment and/or during the first six (6) months of a probationary period. Should teleworking be permitted by a hiring department after the 6-month requirement, the County supports a telework schedule that consists of a maximum of two (2) days per week. The Ideal Candidate: Our ideal candidate will have the skill/ability to: Provide hands-on and detail-oriented management/leadership. Think creatively and critically. Establish and maintain cooperative and effective working relationships with stakeholders, government personnel, funder personnel, and the public. Design, budget development, administration, and fiscal reporting for projects. Prepare project scopes, status reports, schedules, budgets, completion summaries, and tracking of assets, expenditures, and compliance with federal and state requirements. Perform research and report functions, write reports and prepare documentation for evaluation by management staff, present reports, and effectively communicate technical information in writing and verbally to a wide variety of audiences. Perform analytical work including reports and special projects, identify and interpret technical information, and observe, and solve operationally and/or construction issues. Work in various working environments including an office, in the field, and travel throughout the County and to State offices. Our ideal candidate will have knowledge of: Current and future trends related to broadband systems, infrastructure, and services. Local, State, and national telecommunication service providers. Laws, ordinances, standards, and regulations about the duties of the position. Broadband-related construction design and project management for technical construction projects. Broadband adoption activities, which include access and digital literacy projects, and digital inclusion partners. State and Federal broadband grant programs, and State and Federal legislative processes. Telework Availability -Teleworking is not permitted during the first six (6) months of employment and/or during the first six (6) months of a probationary period. Should teleworking be permitted by a hiring department after the 6-month requirement, the County supports a telework schedule that consists of a maximum of two (2) days per week. The Recruitment Process: 1. Applications will be accepted online continuously. 2. Subject Matter Experts will review responses to supplemental questions continuously. The most qualified candidates from the scoring of supplemental questions will be invited to an Oral Panel Interview. 3. Oral Panel Interviews will be scheduled continuously by the hiring department. Only the most qualified candidates from Oral Panel Interviews will be placed on the eligibility list and referred to the hiring manager for further consideration. Human Resources reserves the right to make changes, additions, or deletions to the examination dates/processes. Example of Duties The following duties are also typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Example of Duties Specific to this Position: Managing and coordinating the Project by: Supporting local and regional stakeholders through the coordination of, and consultation on, specific strategies and actions for meeting Project requirements. Ensuring completion of a market analysis focused on residents and businesses that will be served by the Project by working with the selected broadband market analysis consultant/contractor. Ensuring detailed construction design of the Project by coordinating the efforts of the selected broadband contractor or service provider with private and public partners. Developing formal partnerships between the Team, County broadband consultant(s), and potential public and private partners, locally and regionally, to ensure successful completion of the Project. Ensuring necessary environmental impact studies are performed by selected environmental consultants/contractors along the Project route. Developing a business and operations plan by working with selected broadband contractors or service providers to ensure sustainable operation of the Project. Interacting with stakeholders to identify synergies for Project expansion. Interacting with all levels of government concerning opportunities to support Project initiatives. Serving as the primary contact of the Project for those seeking information about expanding their operations or entering the broadband marketplace in the County. Compiling and maintaining a database on broadband developments and initiatives that impact Project deployment and serving as a clearinghouse for stakeholders to obtain and disseminate such information. Identifying and pursuing opportunities related to funding, technological innovation, legislative and regulatory initiatives, and education and outreach programs by working with the California Department of Technology, the California Public Utilities Commission, and other pertinent federal, state, and local agencies. Providing regular updates to the Board of Supervisors and County Executive Officer on advancing broadband deployment in the County by meeting with the Team. Staying current on related laws and regulations that may impede broadband growth and adoption; providing recommendations to overcome impediments. Increasing broadband adoption in the County by assisting the CEO and the Team in spreading awareness of the benefits of broadband. Testing new technologies on a pilot or trial basis which are designed to provide high-capacity broadband service (100 Mbps symmetrical upload/download) to low-density areas to address both short-term and long-term broadband needs.. Resolving conflicts or addressing issues that arise between partners working on the deployment of Project initiatives. Assisting the County’s Legislative Subcommittee in advocating for broadband-related legislation platforms and programs. Reviewing best practices, new deployment opportunities, trends, and occurrences related to broadband deployment to advance the Board of Supervisors' goals and objectives. Acquiring and managing Project funding by: Developing proposals in conjunction with broadband consultants and public and private partners to obtain local, state, and federal funding, and as needed, secure loans, private foundation, and equity and matching funding. Communicating persuasively to potential funders, in a competitive funding environment, critical needs, supporting information, and benefits that will be achieved. Establishing and maintaining professional contacts and relationships with government funders. Conducting research to compile requirements with broadband consultants and stakeholders for successful grant applications. Maintaining a tracking system for identifying funding opportunities, which includes requirements, deadlines, and ensuing reporting requirements. Maintaining electronic files of grant awards, and reporting requirements, which includes correspondence, proposals, reports, spreadsheets, and meeting notes related to funding implementation and project completion. OTHER TYPICAL QUALIFICATIONS KNOWLEDGE OF: Project management fundamentals. The English language to provide, clear intra/interdepartmental oral communication. Proper grammar for clear intra/interdepartmental written documentation. Principles of effective customer service. SKILL TO: Realign priorities on an ongoing basis to meet changing needs. Communicate clearly in written and oral forms. ABILITY TO: Work independently to diagnose problems & research solutions. Use a personal computer as well as various computer software programs. Use repetitive hand motions while typing on a keyboard. Quickly learn the necessary skills to perform required job duties proficiently. Work well both independently and with the Team. EXPERIENCE AND EDUCATION To qualify for this classification, an individual must possess any combination of experience and education that would likely produce the required knowledge, skills, and abilities. A desirable combination is: Experience: Two years of project management in a governmental or business operation. Experience with telecommunications and broadband technologies is highly desirable. Education: Equivalent to graduation from college with major course work in computer science, telecommunication, or a closely related field, and minor course work in public administration principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. License or Certificate*: A position assigned to this class may require possession of a valid California Driver's License. *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. ADA ACCOMMODATIONS Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities Act (ADA) should contact the County of Napa Human Resources at (707) 253-4303 Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: Continuous
The Napa Valley PLEASE READ THIS BULLETIN IN ITS ENTIRETY The Napa Valley - Internationally known for its fine wines exciting restaurants and world-class resorts, is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. County of Napa as an Employer The County of Napa is a highly respected employer within the local community as well as throughout the region. We offer rewarding and challenging work, flexible hours, competitive salaries, a comprehensive benefits package, and tremendous opportunities for career growth. At the County of Napa, we truly value our employees and are committed to diversity in our family-oriented environment. This is why we are the Employer of Choice for more than 1,400 employees. As an organization, the County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity, and Innovation. The Position Please review the Brochure: https://www.countyofnapa.org/DocumentCenter/View/26459/Broadband-Project-Manager---Information-Systems-Specialist-II---Communications Under the general supervision of the Napa County Executive Office (CEO), and in coordination with the Napa County Broadband Team (Team), the Broadband Project Manager is responsible for expanding and enhancing broadband infrastructure and services in Napa County. Core responsibilities for this unique position include: Managing all pre-planning efforts of consultants and community stakeholders to ensure deployment and completion of the Napa County backhaul/middle mile extensions and last mile infrastructure broadband development projects (Project). Coordinating with public and private sector stakeholders, including service providers, locally and regionally on strategies, initiatives, activities, and actions to enhance and expand broadband deployment and adoption to meet local, state, and federal overarching broadband goals. Coordinating with the Team and the County’s broadband technology consultants to identify and pursue available government funding opportunities, and other sources of funding, to support broadband development initiatives and working with service provider stakeholders to obtain such funding. In coordination with the CEO and Team, managing all project-related tasks, which include advocating for broadband-related legislation and programs, participating in State and federal broadband proceedings, responding to calls and emails from residents and businesses asking for assistance in identifying short-term and long-term broadband solutions, and coordinating community engagement and stakeholder meetings. Telework Availability - Teleworking is not permitted during the first six (6) months of employment and/or during the first six (6) months of a probationary period. Should teleworking be permitted by a hiring department after the 6-month requirement, the County supports a telework schedule that consists of a maximum of two (2) days per week. The Ideal Candidate: Our ideal candidate will have the skill/ability to: Provide hands-on and detail-oriented management/leadership. Think creatively and critically. Establish and maintain cooperative and effective working relationships with stakeholders, government personnel, funder personnel, and the public. Design, budget development, administration, and fiscal reporting for projects. Prepare project scopes, status reports, schedules, budgets, completion summaries, and tracking of assets, expenditures, and compliance with federal and state requirements. Perform research and report functions, write reports and prepare documentation for evaluation by management staff, present reports, and effectively communicate technical information in writing and verbally to a wide variety of audiences. Perform analytical work including reports and special projects, identify and interpret technical information, and observe, and solve operationally and/or construction issues. Work in various working environments including an office, in the field, and travel throughout the County and to State offices. Our ideal candidate will have knowledge of: Current and future trends related to broadband systems, infrastructure, and services. Local, State, and national telecommunication service providers. Laws, ordinances, standards, and regulations about the duties of the position. Broadband-related construction design and project management for technical construction projects. Broadband adoption activities, which include access and digital literacy projects, and digital inclusion partners. State and Federal broadband grant programs, and State and Federal legislative processes. Telework Availability -Teleworking is not permitted during the first six (6) months of employment and/or during the first six (6) months of a probationary period. Should teleworking be permitted by a hiring department after the 6-month requirement, the County supports a telework schedule that consists of a maximum of two (2) days per week. The Recruitment Process: 1. Applications will be accepted online continuously. 2. Subject Matter Experts will review responses to supplemental questions continuously. The most qualified candidates from the scoring of supplemental questions will be invited to an Oral Panel Interview. 3. Oral Panel Interviews will be scheduled continuously by the hiring department. Only the most qualified candidates from Oral Panel Interviews will be placed on the eligibility list and referred to the hiring manager for further consideration. Human Resources reserves the right to make changes, additions, or deletions to the examination dates/processes. Example of Duties The following duties are also typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Example of Duties Specific to this Position: Managing and coordinating the Project by: Supporting local and regional stakeholders through the coordination of, and consultation on, specific strategies and actions for meeting Project requirements. Ensuring completion of a market analysis focused on residents and businesses that will be served by the Project by working with the selected broadband market analysis consultant/contractor. Ensuring detailed construction design of the Project by coordinating the efforts of the selected broadband contractor or service provider with private and public partners. Developing formal partnerships between the Team, County broadband consultant(s), and potential public and private partners, locally and regionally, to ensure successful completion of the Project. Ensuring necessary environmental impact studies are performed by selected environmental consultants/contractors along the Project route. Developing a business and operations plan by working with selected broadband contractors or service providers to ensure sustainable operation of the Project. Interacting with stakeholders to identify synergies for Project expansion. Interacting with all levels of government concerning opportunities to support Project initiatives. Serving as the primary contact of the Project for those seeking information about expanding their operations or entering the broadband marketplace in the County. Compiling and maintaining a database on broadband developments and initiatives that impact Project deployment and serving as a clearinghouse for stakeholders to obtain and disseminate such information. Identifying and pursuing opportunities related to funding, technological innovation, legislative and regulatory initiatives, and education and outreach programs by working with the California Department of Technology, the California Public Utilities Commission, and other pertinent federal, state, and local agencies. Providing regular updates to the Board of Supervisors and County Executive Officer on advancing broadband deployment in the County by meeting with the Team. Staying current on related laws and regulations that may impede broadband growth and adoption; providing recommendations to overcome impediments. Increasing broadband adoption in the County by assisting the CEO and the Team in spreading awareness of the benefits of broadband. Testing new technologies on a pilot or trial basis which are designed to provide high-capacity broadband service (100 Mbps symmetrical upload/download) to low-density areas to address both short-term and long-term broadband needs.. Resolving conflicts or addressing issues that arise between partners working on the deployment of Project initiatives. Assisting the County’s Legislative Subcommittee in advocating for broadband-related legislation platforms and programs. Reviewing best practices, new deployment opportunities, trends, and occurrences related to broadband deployment to advance the Board of Supervisors' goals and objectives. Acquiring and managing Project funding by: Developing proposals in conjunction with broadband consultants and public and private partners to obtain local, state, and federal funding, and as needed, secure loans, private foundation, and equity and matching funding. Communicating persuasively to potential funders, in a competitive funding environment, critical needs, supporting information, and benefits that will be achieved. Establishing and maintaining professional contacts and relationships with government funders. Conducting research to compile requirements with broadband consultants and stakeholders for successful grant applications. Maintaining a tracking system for identifying funding opportunities, which includes requirements, deadlines, and ensuing reporting requirements. Maintaining electronic files of grant awards, and reporting requirements, which includes correspondence, proposals, reports, spreadsheets, and meeting notes related to funding implementation and project completion. OTHER TYPICAL QUALIFICATIONS KNOWLEDGE OF: Project management fundamentals. The English language to provide, clear intra/interdepartmental oral communication. Proper grammar for clear intra/interdepartmental written documentation. Principles of effective customer service. SKILL TO: Realign priorities on an ongoing basis to meet changing needs. Communicate clearly in written and oral forms. ABILITY TO: Work independently to diagnose problems & research solutions. Use a personal computer as well as various computer software programs. Use repetitive hand motions while typing on a keyboard. Quickly learn the necessary skills to perform required job duties proficiently. Work well both independently and with the Team. EXPERIENCE AND EDUCATION To qualify for this classification, an individual must possess any combination of experience and education that would likely produce the required knowledge, skills, and abilities. A desirable combination is: Experience: Two years of project management in a governmental or business operation. Experience with telecommunications and broadband technologies is highly desirable. Education: Equivalent to graduation from college with major course work in computer science, telecommunication, or a closely related field, and minor course work in public administration principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. License or Certificate*: A position assigned to this class may require possession of a valid California Driver's License. *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. ADA ACCOMMODATIONS Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities Act (ADA) should contact the County of Napa Human Resources at (707) 253-4303 Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: Continuous
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the general direction of the Information Technology Manager I, the Information Technology Supervisor II (ITSup II) performs at the full supervisory level and independently plans, directs, and coordinates the most complex analysis, requirements, configuration, design, development, and implementation and ongoing maintenance support of various Information Technology projects and initiatives. The ITSup II is responsible for understanding the Department’s project management methodology based on the Project Management Institute’s Project Management Book of Knowledge and the System Development Life Cycle. The ITSup II will provide client support and relations to the user community which includes: the Executive Programs, the Division of Operations, the Public Rights Division, the Division of Civil Law, the Division of Criminal Law, and the California Justice Information Services Division. The ITSup II serves as the liaison between Hawkins Data Center and local agency management, supervisory, analytical, and data processing staff, as well as vendor/consultant staff to identify Bureau and client needs and to effectively resolve the most complex problems. Additionally, the ITSup II plans and directs the work of a team comprised of staff which include: Information Technology Specialist I, Information Technology Associate levels and consultants. This position will manage a team of JAVA, PL/SQL and .Net software developers who support and enhance custom built and Commercial of the Shelf (COTS) applications. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SUPERVISOR II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-360864 Position #(s): 420-862-1404-001 Working Title: Information Technology Supervisor II Classification: INFORMATION TECHNOLOGY SUPERVISOR II $7,783.00 - $10,428.00 # of Positions: 1 Work Location: Sacramento County Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Enterprise Support Branch, Enterprise Services Section, Enterprise Development Support Services Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 360864 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. This is a re-advertisement for JC - 345535. If you have previously applied for JC - 341535, it is not necessary to re-aply. Your original application for JC - 341535 will be included in this candidate pool for JC - 360864. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 3/28/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Corrina Rodacker JC-360864 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Corrina Rodacker JC-360864 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - The Statement of Qualifications is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for the position. This also serves as a documentation of your ability to present information clearly and concisely in writing, and should be typed and no more than two pages in length, single-spaced, 12 pt Arial font. Other - References are required and must be included. Cover letter is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: ASP & .NET Development Experience JAVA Development Experience Technical Writing Database Schema Design (RDBMS) Familiarity with SDLC/Agile/Waterfall Methodologies Supervisory and/or Team Lead Experience Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Corrina Rodacker (916) 210-2587 corrina.rodacker@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 3/28/2023
Job Description and Duties Under the general direction of the Information Technology Manager I, the Information Technology Supervisor II (ITSup II) performs at the full supervisory level and independently plans, directs, and coordinates the most complex analysis, requirements, configuration, design, development, and implementation and ongoing maintenance support of various Information Technology projects and initiatives. The ITSup II is responsible for understanding the Department’s project management methodology based on the Project Management Institute’s Project Management Book of Knowledge and the System Development Life Cycle. The ITSup II will provide client support and relations to the user community which includes: the Executive Programs, the Division of Operations, the Public Rights Division, the Division of Civil Law, the Division of Criminal Law, and the California Justice Information Services Division. The ITSup II serves as the liaison between Hawkins Data Center and local agency management, supervisory, analytical, and data processing staff, as well as vendor/consultant staff to identify Bureau and client needs and to effectively resolve the most complex problems. Additionally, the ITSup II plans and directs the work of a team comprised of staff which include: Information Technology Specialist I, Information Technology Associate levels and consultants. This position will manage a team of JAVA, PL/SQL and .Net software developers who support and enhance custom built and Commercial of the Shelf (COTS) applications. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SUPERVISOR II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-360864 Position #(s): 420-862-1404-001 Working Title: Information Technology Supervisor II Classification: INFORMATION TECHNOLOGY SUPERVISOR II $7,783.00 - $10,428.00 # of Positions: 1 Work Location: Sacramento County Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Enterprise Support Branch, Enterprise Services Section, Enterprise Development Support Services Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 360864 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. This is a re-advertisement for JC - 345535. If you have previously applied for JC - 341535, it is not necessary to re-aply. Your original application for JC - 341535 will be included in this candidate pool for JC - 360864. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 3/28/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Corrina Rodacker JC-360864 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Corrina Rodacker JC-360864 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - The Statement of Qualifications is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for the position. This also serves as a documentation of your ability to present information clearly and concisely in writing, and should be typed and no more than two pages in length, single-spaced, 12 pt Arial font. Other - References are required and must be included. Cover letter is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: ASP & .NET Development Experience JAVA Development Experience Technical Writing Database Schema Design (RDBMS) Familiarity with SDLC/Agile/Waterfall Methodologies Supervisory and/or Team Lead Experience Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Corrina Rodacker (916) 210-2587 corrina.rodacker@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 3/28/2023
