Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Planning, Engineering, Construction Management, Business, or Public Administration, plus six (6) years of related experience in a field related to the position, including three (3) years of experience which were in a supervisory or management capacity. Licenses and Certifications Required: None. Notes to Applicants To view the detailed Recruitment Profile for this position, please click here . To view the City of Austin recruitment video, please click here. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. Regarding Your Application: A detailed and complete Employment Application is required. A Résumé and Cover Letter are required and will not be accepted in lieu of a complete online Employment Application. Incomplete applications will not be considered. Statements such as “See Résumé” will not be accepted, and a résumé alone will not be accepted in lieu of a complete online application. Verification of employment history dates on resume should match online Employment Application. Employment history dates must include month and year. This position has been approved for a Criminal Background Investigation ( CBI ). To ensure consideration, candidates should apply by September 28, 2024 . To apply, candidates must complete this online application. Interested candidates should apply early in the process for optimum consideration. This position is subject to the Texas Open Records Act. Pay Range $164,000 to $174,000 Hours 8:00AM - 5:00PM Monday - Friday Hours may vary depending upon business needs telework is not an option for this position at this time Job Close Date Type of Posting External Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 901 S. Mopac Expressway Bldg. V, Suite 300, Austin Tx, 78746 Preferred Qualifications The ideal candidate will be a forward-thinking leader with a proven track record of implementing impactful programs and initiatives. The successful candidate will have significant experience identifying risk and promoting resiliency. With the ability to view understand the financial impact of outcomes, this position will look for and implement efficiencies while maintaining the current level of service. The selected candidate will be a servant leader with the ability to synthesize complex information for streamlining systems integrations. The following core competencies are important for this role: Community Collaborator - Experience in presenting complex information strategies to public stakeholders, management, City Manager’s Office, Boards and Commissions, and City Council. Boundaryless Perspective - Demonstrated ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present. Customer Focused - Strives to deliver high-quality results and superior service that exceeds expectations while remaining mindful of the needs and perspective of both our internal and external customers. Thinks Strategically - Enables others to better understand and implement the vision and strategy, while being the aligned forward thinker, has the ability to formulate and communicate sound business strategy, and implement in a clear and concise manner. Administration Skills - Proven ability to lead and manage a diverse team within a dynamic environment while remaining compliant and transparent. Social Intelligence - Ability to connect to others in a deep and direct way; to sense reactions and stimulate desired interactions. Certified Public Manager Lean Six Sigma Certification Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manages division and section activities, including audits of existing facilities, equipment, and personnel to ensure effectiveness and efficiency. Identifies and analyzes trends, and determines methodologies to implement change. Oversees departmental fiscal, human resources, budgetary, administrative, legislative, and shared services policies and procedures. Develops and implements short- and long-range plans, programs, and personnel that provide administrative, managerial support, fiscal management, program planning, and evaluation. Determines goals, objectives, and resource requirements for activities within the division. Develops, revises, and implements standard operating practices, policies, and procedures governing the division. Ensures division is in compliance with all City practices, policies, and procedures. Serves as the Emergency Response Management Coordinator and may be called upon to lead emergency response to provide inter-city assistance. Coordinates the department’s shelter management team and ensures the department is prepared for emergency response to disasters. Reviews, approves, and implements quality and safety systems and programs. Ensures the department has resiliency planning in place to ensure and accelerate recovery from events. Assists and oversees the preparation, presentation, and monitoring of the departmental budget; and ensures the department operates within appropriated budget. Represents the department at City Council, citizens groups, and boards and commissions meetings. Provides support to other City departments and agencies on an enterprise basis. Prepares and presents reports by compiling, reviewing, and analyzing data; provides written or oral reports regarding transportation functions for the City. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of fiscal planning and budget preparation. Knowledge of Federal, State, and Local laws and ordinances. Knowledge of City practices, policies, and procedures. Knowledge of technical aspects of maintenance and repair operations. Knowledge of supervisory and managerial techniques and principles. Knowledge of equity concepts, including experience in applying equity frameworks to established laws, ordinances, and long-standing practices. Skill in oral and written communications. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in managing multiple programs, projects, and tasks. Skill in management of emergency-related incidents. Ability to use an equity lens and framework to create inclusive, diverse, and safe workplaces. Ability to manage diversity, understand inclusion, and work with diverse communities or populations to build constructive and effective relationships. Ability to establish and maintain excellent communication and working relationships with City Management, City Council, Boards and Commissions, City employees, and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Assistant Director, Transportation are graduation with a Bachelor’s degree from an accredited college or university with major coursework in Planning, Engineering, Construction Management, Business, or Public Administration, plus six (6) years of related experience in a field related to the position, including three (3) years of experience which were in a supervisory or management capacity. Do you meet these minimum qualifications? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Please briefly discuss your experience with the administration of Transportation user fees. (Open Ended Question) * Are you a Certified Public Manager? Yes No * Do you have a Lean Six Sigma Certification or similar? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Aug 29, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Planning, Engineering, Construction Management, Business, or Public Administration, plus six (6) years of related experience in a field related to the position, including three (3) years of experience which were in a supervisory or management capacity. Licenses and Certifications Required: None. Notes to Applicants To view the detailed Recruitment Profile for this position, please click here . To view the City of Austin recruitment video, please click here. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. Regarding Your Application: A detailed and complete Employment Application is required. A Résumé and Cover Letter are required and will not be accepted in lieu of a complete online Employment Application. Incomplete applications will not be considered. Statements such as “See Résumé” will not be accepted, and a résumé alone will not be accepted in lieu of a complete online application. Verification of employment history dates on resume should match online Employment Application. Employment history dates must include month and year. This position has been approved for a Criminal Background Investigation ( CBI ). To ensure consideration, candidates should apply by September 28, 2024 . To apply, candidates must complete this online application. Interested candidates should apply early in the process for optimum consideration. This position is subject to the Texas Open Records Act. Pay Range $164,000 to $174,000 Hours 8:00AM - 5:00PM Monday - Friday Hours may vary depending upon business needs telework is not an option for this position at this time Job Close Date Type of Posting External Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 901 S. Mopac Expressway Bldg. V, Suite 300, Austin Tx, 78746 Preferred Qualifications The ideal candidate will be a forward-thinking leader with a proven track record of implementing impactful programs and initiatives. The successful candidate will have significant experience identifying risk and promoting resiliency. With the ability to view understand the financial impact of outcomes, this position will look for and implement efficiencies while maintaining the current level of service. The selected candidate will be a servant leader with the ability to synthesize complex information for streamlining systems integrations. The following core competencies are important for this role: Community Collaborator - Experience in presenting complex information strategies to public stakeholders, management, City Manager’s Office, Boards and Commissions, and City Council. Boundaryless Perspective - Demonstrated ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present. Customer Focused - Strives to deliver high-quality results and superior service that exceeds expectations while remaining mindful of the needs and perspective of both our internal and external customers. Thinks Strategically - Enables others to better understand and implement the vision and strategy, while being the aligned forward thinker, has the ability to formulate and communicate sound business strategy, and implement in a clear and concise manner. Administration Skills - Proven ability to lead and manage a diverse team within a dynamic environment while remaining compliant and transparent. Social Intelligence - Ability to connect to others in a deep and direct way; to sense reactions and stimulate desired interactions. Certified Public Manager Lean Six Sigma Certification Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manages division and section activities, including audits of existing facilities, equipment, and personnel to ensure effectiveness and efficiency. Identifies and analyzes trends, and determines methodologies to implement change. Oversees departmental fiscal, human resources, budgetary, administrative, legislative, and shared services policies and procedures. Develops and implements short- and long-range plans, programs, and personnel that provide administrative, managerial support, fiscal management, program planning, and evaluation. Determines goals, objectives, and resource requirements for activities within the division. Develops, revises, and implements standard operating practices, policies, and procedures governing the division. Ensures division is in compliance with all City practices, policies, and procedures. Serves as the Emergency Response Management Coordinator and may be called upon to lead emergency response to provide inter-city assistance. Coordinates the department’s shelter management team and ensures the department is prepared for emergency response to disasters. Reviews, approves, and implements quality and safety systems and programs. Ensures the department has resiliency planning in place to ensure and accelerate recovery from events. Assists and oversees the preparation, presentation, and monitoring of the departmental budget; and ensures the department operates within appropriated budget. Represents the department at City Council, citizens groups, and boards and commissions meetings. Provides support to other City departments and agencies on an enterprise basis. Prepares and presents reports by compiling, reviewing, and analyzing data; provides written or oral reports regarding transportation functions for the City. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of fiscal planning and budget preparation. Knowledge of Federal, State, and Local laws and ordinances. Knowledge of City practices, policies, and procedures. Knowledge of technical aspects of maintenance and repair operations. Knowledge of supervisory and managerial techniques and principles. Knowledge of equity concepts, including experience in applying equity frameworks to established laws, ordinances, and long-standing practices. Skill in oral and written communications. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in managing multiple programs, projects, and tasks. Skill in management of emergency-related incidents. Ability to use an equity lens and framework to create inclusive, diverse, and safe workplaces. Ability to manage diversity, understand inclusion, and work with diverse communities or populations to build constructive and effective relationships. Ability to establish and maintain excellent communication and working relationships with City Management, City Council, Boards and Commissions, City employees, and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Assistant Director, Transportation are graduation with a Bachelor’s degree from an accredited college or university with major coursework in Planning, Engineering, Construction Management, Business, or Public Administration, plus six (6) years of related experience in a field related to the position, including three (3) years of experience which were in a supervisory or management capacity. Do you meet these minimum qualifications? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Please briefly discuss your experience with the administration of Transportation user fees. (Open Ended Question) * Are you a Certified Public Manager? Yes No * Do you have a Lean Six Sigma Certification or similar? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
CITY OF SAN JOSE
San Jose, California, United States
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about San José. About the Department The City of San Jose’s Department of Planning, Building, and Code Enforcement serves to ensure the orderly and safe development of private properties, compliance with all applicable building, zoning, and quality of life ordinances and regulations, and to promote healthy and safe community standards . This is accomplished by departmental staff in service to customers by: Assisting and guiding land use and development to promote long-term goals and objectives that render safe, beneficial, and more sustainable communities Providing orderly administration and compliance of building codes, as mandated by the various levels of government, to ensure the construction of buildings, homes, and structures meet intended life safety and structural requirements Investigating and resolving citizen complaints of municipal code violations on private property in order to promote, maintain , and improve quality of life issues that better allow for safe and harmonious conditions in all neighborhoods The Department is seeking a Deputy Director of Planning who is committed to understanding, executing, and improving the Department’s vision of a well run, professional organization that achieves the above goals and objectives . This includes providing excellent service and guidance to residents, property and business owners, developers, and other stakeholders throughout the planning processes. Strong management, communication and interpersonal skills are essential, as the department values building positive relationships and fostering collaboration with other departments, agencies, and the community. The Department has a staff of approximately 300 employees and includes four divisions: The Planning Division administers current development projects, processes development applications in conformance with City policies and objectives and conducts long-range planning such implementation of the Envision San José 2040 General Plan. The Division provides support to the Planning Commission and the Historic Landmarks Commission. The Deputy Director (Planning Official) manages this Division. The Building Division conducts plan review and field inspection of construction projects to ensure conformance with health and safety requirements. The Division operates the City’s Permit Center. The Building Official manages this Division. The Code Enforcement Division utilizes education and enforcement tools to facilitate compliance with Municipal Codes designed to maintain a healthy, safe and clean environment, carry out land use policy, and preserve the quality-of-life standards that residents and businesses enjoy. The Code Enforcement Official manages this Division. The Administrative Division manages the Department’s administrative activities, including budget, fiscal and human resources. The Administrative Officer manages this Division. To provide consistency throughout the planning and entitlement processes, key elements of the Planning and Building Divisions operate on the interdepartmental “Development Services Team” with Public Works Development Review and the Fire Marshal. These functions are co-located in City Hall. More detailed information on the Department and Divisions can be found on the City’s website . Position Duties To review the full job description please click here The Deputy Director for Planning is a direct report to the Director of PBCE and provides leadership of all Planning functions within the Department. The position also contributes to the overall management of the Department through overseeing various interdivisional project teams. The Deputy Director for Planning is responsible for the stewardship and implementation of the City's General Plan and zoning policies, the review of applications for planning permits for consistency with the City’s ordinances and polices including California Environmental Quality Act (CEQA), and for engagement with customers, stakeholders and the community on proposed developments. The position is supported by three Division Managers and four Principal Planners who take responsibility for day-to-day operations and decision-making and are split between Development Review, CEQA, and Citywide Planning (longer term policy and plan development). The position manages an interdisciplinary team of planners and provides executive direction for specialized professional planning functions, including development review, land use, zoning, urban design, environmental review, historic preservation, housing, transportation, economic development, and data analytics. The position develops and oversees the organizational structure, the annual work program, and the budget and staffing of the Planning Division and assists in the preparation of the Department’s work program and budget. The Deputy Director of Planning frequently represents the Department and the Director at City Council, officiates public hearings on the Director’s behalf, and represents the Department and the Director at meetings with the public, elected officials, other departments/ agencies and various stakeholders. The position includes attendance at evening meetings. Essential areas of responsibility include: Oversee the department's planning budgets, ensuring proper allocation of resources, cost recovery, as well as the development and oversight of the divisions fees and charges Ensure all planning activities comply with local, state, and federal regulations. Develop and implement long-term city planning initiatives. Facilitate public meetings and community outreach to gather input and inform the public about planning projects. Provide leadership and guidance for critical housing related issues/proposals ranging from zoning, permitting, infrastructure improvements, community engagement and sustainability Oversee the review of development proposals, zoning changes, and other land use applications for compliance with city codes and policies. Manage complex planning projects and initiatives, including comprehensive plan updates, area plans, and zoning code revisions. Collaborate with the internal development-services partners, elected officials, developers, community groups, and the general public on planning matters. Prepare reports, presentations, and recommendations for the Planning Commission and City Council Assist in the day-to-day operations of the Division. Advise the Director about important and/or sensitive issues; take appropriate action to address them. Represent the Department and City before other government agencies, community groups, citizens, businesses and professional organizations. Provide positive and constructive leadership and management; mentor and motivate staff. Lead organizational review and strategic planning efforts. Continue to stay on the forefront of nationwide trends and initiative. Introduce and implement creative ideas and processes to help the city achieve its economic development, quality of life, and other goals. Continue implementation of the Envision San José 2040 General Plan. With the scale of growth and development anticipated throughout the City, anchored by major transit investment plans, it is critical that the City’s General Plan for current citywide planning policy priorities should include: Housing Crisis Action Plan Transportation/Transit Efforts, including BART Phase 2 Urban Village Planning and Implementation Downtown and North San Jose Planning Zoning Code and Ordinance Updates Urban Design and Public Life Initiative Historic Preservation Regional Policy The Ideal Candidate The ideal candidate is an accomplished planner, results-driven executive who has exceptional leadership, communication, and interpersonal skills. With knowledge of state-of-the-art planning practice, they should have experience with some elements of the department’s service portfolio described above, and the ability and willingness to learn the other elements. Candidates should have a proven track record of building strong, collaborative relationships with stakeholders of all kinds, including residents, businesses, elected officials, and other professional staff. Candidates should also be comfortable working in a fast-paced environment and have the capacity to drive forward with high priority initiatives while managing daily workload. In addition to this, the ideal candidate should embrace and excel at customer service stewardship by being responsible and proactive to all stakeholders. This is best demonstrated by prioritizing the needs and concerns of the community, showing a strong commitment to efficient resource management and timely responses to public inquiries . This individual will possess exceptional communication and interpersonal skills, enabling them to effectively engage with a diverse range of stakeholders, including residents, developers, and public officials. Their proactive approach will foster a collaborative environment, promoting transparency and trust within the community. Through innovative problem-solving and a dedication to continuous improvement, the candidate will enhance the city's planning services, ensuring they meet the evolving needs of entire customer base. The selected candidate should have skill in: Leading and managing a high-performing team across diverse and complex planning disciplines Development and guidance of the budget process through all phases; especially within a complex fee-based system Analyzing revenue streams and expenditures to ensure fiscal health of planning funds Analyzing and instructing how changes in fees and charges will impact the community and fund revenues Understanding the nuances of fund accounting within a fees and charges system Knowledge of general human resource policies, compliance requirements, labor laws and ability to apply best leadership practices that ensure beneficial outcomes Working effectively with colleagues, elected officials, and community members. Capacity to analyze data, identify trends, and make data-driven decisions Identification and mitigation of financial risks. Planning, organizing and coordinating long-range planning and permitting activities Establishing and maintaining effective relationships with other city departments, members of the community, peers, supervisors, and subordinates Providing customer service to stakeholders Delegating authority and responsibility to staff with managerial accountability Manage and track multiple priorities, meet deadlines, and quickly adapt to changing priorities in a fast-paced dynamic environment. Demonstrate patience, tact, and courtesy. Identify and solve problems effectively and expeditiously. Establish and maintain effective working relationships, Communicate effectively verbally, in writing, and through presentations. Competencies: Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices including public policy and administration management, business management and private sector decision-making, Citywide and departmental procedures/policies and federal and state rules and regulations . Experience staffing a Council or advisory committee is desirable. Collaboration: Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, ensures consistent communication takes place within area of responsibility. Decision Making: Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions . Fiscal Management: Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. Leadership: Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. Political Skill: In taking action , demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization. Planning: Acts to align own unit's goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives , while ensuring the optimal use of resources to meet those objectives . Vision- Strategic Thinking: Supports, promotes, and ensures alignment with the organization’s vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action. Communication: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Minimum Qualifications Education : A bachelor’s degree in from an accredited college or university in planning, public or business administration, civil engineering, or a related field. Master’s degree in urban planning or closely related field is desirable. Experience : Six (6) years of increasingly responsible experience in senior level administrative and/or analytic work in a public or private agency . Experience managing a work unit equivalent to a major division within a City operating department is desirable. Experience managing a work unit equivalent to a major division within a public agency is strongly preferred. Five (5) years of exemplary supervisory experience is desired. Five (5) years of experience working on similar issues in a similar setting is strongly preferred. American Institute of Certified Planners (AICP) certification is desired. Experience working with urban design and public engagement is preferred. Experience working with economic development is desired. Experience working in energy trading, the utility industry, and/or with a Community Choice Aggregation program is desirable. Strong problem-solving, communication and public presentation skills. Licenses : Possession of a valid license authorizing operation of a motor vehicle in California may be required . Form 700: Upon commencement of employment and subsequently each spring, the incumbent of this position must file the Family Gift Reporting Form together with the Statement of Economic Interest-Form 700. Please view the following link for details related to the State-Required reporting: Form 700 (ca.gov) and the following link for the City of San José Family Gift Reporting Form . Employment Eligibility : Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will not sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa that requires an employee application. HOW TO APPLY To review the full job description please click here This position will be open from August 2 3 , 2024, and close on September 2 3 , 2024. To be considered, candidate must s ubmit application online at https://www.cpshr.us/recruitment/2387 AND the following: A cover letter. A resume that reflects the size of staff and budgets you have managed. Your resume should indicate both months and years of beginning/ending dates of positions held. List of six work-related references( two supervisors, two direct reports, and two colleagues, who will not be contacted until the later stages of the recruitment and will not be contacted without prior notice). Responses to the following three (3) application questions: 1. Please share a situation where you had to make difficult financial/budget decisions due to limited resources or unexpected expenses. How did you evaluate the options, assess impacts, balance the priorities and workplan, and then communicate your decision to stakeholders? 2. Please describe a situation where you had to make a difficult decision related to a planning process/procedure, that had competing priorities, and balance the needs of stakeholders. What factors did you consider in making the decision, and how did you effectively communicate and implement it? 3. Please describe a situation where you had to navigate a complex political landscape to achieve a goal? What strategies did you employ to build alliances and overcome obstacles? How did you balance competing interests and maintain your ethical standards? Applications and resumes will be screened in relation to the criteria outlined in this brochure. Candidates deemed to have the most relevant qualifications will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. A final selection will be made upon completion of comprehensive reference and background checks. For further information contact: David Niemeyer Executive Recruiter (916) 471-3366 E-mail: dniemeyer@cpshr.us Website: www.cpshr.us Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: 9/23/2024 11:59 PM Pacific
Aug 30, 2024
Full Time
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about San José. About the Department The City of San Jose’s Department of Planning, Building, and Code Enforcement serves to ensure the orderly and safe development of private properties, compliance with all applicable building, zoning, and quality of life ordinances and regulations, and to promote healthy and safe community standards . This is accomplished by departmental staff in service to customers by: Assisting and guiding land use and development to promote long-term goals and objectives that render safe, beneficial, and more sustainable communities Providing orderly administration and compliance of building codes, as mandated by the various levels of government, to ensure the construction of buildings, homes, and structures meet intended life safety and structural requirements Investigating and resolving citizen complaints of municipal code violations on private property in order to promote, maintain , and improve quality of life issues that better allow for safe and harmonious conditions in all neighborhoods The Department is seeking a Deputy Director of Planning who is committed to understanding, executing, and improving the Department’s vision of a well run, professional organization that achieves the above goals and objectives . This includes providing excellent service and guidance to residents, property and business owners, developers, and other stakeholders throughout the planning processes. Strong management, communication and interpersonal skills are essential, as the department values building positive relationships and fostering collaboration with other departments, agencies, and the community. The Department has a staff of approximately 300 employees and includes four divisions: The Planning Division administers current development projects, processes development applications in conformance with City policies and objectives and conducts long-range planning such implementation of the Envision San José 2040 General Plan. The Division provides support to the Planning Commission and the Historic Landmarks Commission. The Deputy Director (Planning Official) manages this Division. The Building Division conducts plan review and field inspection of construction projects to ensure conformance with health and safety requirements. The Division operates the City’s Permit Center. The Building Official manages this Division. The Code Enforcement Division utilizes education and enforcement tools to facilitate compliance with Municipal Codes designed to maintain a healthy, safe and clean environment, carry out land use policy, and preserve the quality-of-life standards that residents and businesses enjoy. The Code Enforcement Official manages this Division. The Administrative Division manages the Department’s administrative activities, including budget, fiscal and human resources. The Administrative Officer manages this Division. To provide consistency throughout the planning and entitlement processes, key elements of the Planning and Building Divisions operate on the interdepartmental “Development Services Team” with Public Works Development Review and the Fire Marshal. These functions are co-located in City Hall. More detailed information on the Department and Divisions can be found on the City’s website . Position Duties To review the full job description please click here The Deputy Director for Planning is a direct report to the Director of PBCE and provides leadership of all Planning functions within the Department. The position also contributes to the overall management of the Department through overseeing various interdivisional project teams. The Deputy Director for Planning is responsible for the stewardship and implementation of the City's General Plan and zoning policies, the review of applications for planning permits for consistency with the City’s ordinances and polices including California Environmental Quality Act (CEQA), and for engagement with customers, stakeholders and the community on proposed developments. The position is supported by three Division Managers and four Principal Planners who take responsibility for day-to-day operations and decision-making and are split between Development Review, CEQA, and Citywide Planning (longer term policy and plan development). The position manages an interdisciplinary team of planners and provides executive direction for specialized professional planning functions, including development review, land use, zoning, urban design, environmental review, historic preservation, housing, transportation, economic development, and data analytics. The position develops and oversees the organizational structure, the annual work program, and the budget and staffing of the Planning Division and assists in the preparation of the Department’s work program and budget. The Deputy Director of Planning frequently represents the Department and the Director at City Council, officiates public hearings on the Director’s behalf, and represents the Department and the Director at meetings with the public, elected officials, other departments/ agencies and various stakeholders. The position includes attendance at evening meetings. Essential areas of responsibility include: Oversee the department's planning budgets, ensuring proper allocation of resources, cost recovery, as well as the development and oversight of the divisions fees and charges Ensure all planning activities comply with local, state, and federal regulations. Develop and implement long-term city planning initiatives. Facilitate public meetings and community outreach to gather input and inform the public about planning projects. Provide leadership and guidance for critical housing related issues/proposals ranging from zoning, permitting, infrastructure improvements, community engagement and sustainability Oversee the review of development proposals, zoning changes, and other land use applications for compliance with city codes and policies. Manage complex planning projects and initiatives, including comprehensive plan updates, area plans, and zoning code revisions. Collaborate with the internal development-services partners, elected officials, developers, community groups, and the general public on planning matters. Prepare reports, presentations, and recommendations for the Planning Commission and City Council Assist in the day-to-day operations of the Division. Advise the Director about important and/or sensitive issues; take appropriate action to address them. Represent the Department and City before other government agencies, community groups, citizens, businesses and professional organizations. Provide positive and constructive leadership and management; mentor and motivate staff. Lead organizational review and strategic planning efforts. Continue to stay on the forefront of nationwide trends and initiative. Introduce and implement creative ideas and processes to help the city achieve its economic development, quality of life, and other goals. Continue implementation of the Envision San José 2040 General Plan. With the scale of growth and development anticipated throughout the City, anchored by major transit investment plans, it is critical that the City’s General Plan for current citywide planning policy priorities should include: Housing Crisis Action Plan Transportation/Transit Efforts, including BART Phase 2 Urban Village Planning and Implementation Downtown and North San Jose Planning Zoning Code and Ordinance Updates Urban Design and Public Life Initiative Historic Preservation Regional Policy The Ideal Candidate The ideal candidate is an accomplished planner, results-driven executive who has exceptional leadership, communication, and interpersonal skills. With knowledge of state-of-the-art planning practice, they should have experience with some elements of the department’s service portfolio described above, and the ability and willingness to learn the other elements. Candidates should have a proven track record of building strong, collaborative relationships with stakeholders of all kinds, including residents, businesses, elected officials, and other professional staff. Candidates should also be comfortable working in a fast-paced environment and have the capacity to drive forward with high priority initiatives while managing daily workload. In addition to this, the ideal candidate should embrace and excel at customer service stewardship by being responsible and proactive to all stakeholders. This is best demonstrated by prioritizing the needs and concerns of the community, showing a strong commitment to efficient resource management and timely responses to public inquiries . This individual will possess exceptional communication and interpersonal skills, enabling them to effectively engage with a diverse range of stakeholders, including residents, developers, and public officials. Their proactive approach will foster a collaborative environment, promoting transparency and trust within the community. Through innovative problem-solving and a dedication to continuous improvement, the candidate will enhance the city's planning services, ensuring they meet the evolving needs of entire customer base. The selected candidate should have skill in: Leading and managing a high-performing team across diverse and complex planning disciplines Development and guidance of the budget process through all phases; especially within a complex fee-based system Analyzing revenue streams and expenditures to ensure fiscal health of planning funds Analyzing and instructing how changes in fees and charges will impact the community and fund revenues Understanding the nuances of fund accounting within a fees and charges system Knowledge of general human resource policies, compliance requirements, labor laws and ability to apply best leadership practices that ensure beneficial outcomes Working effectively with colleagues, elected officials, and community members. Capacity to analyze data, identify trends, and make data-driven decisions Identification and mitigation of financial risks. Planning, organizing and coordinating long-range planning and permitting activities Establishing and maintaining effective relationships with other city departments, members of the community, peers, supervisors, and subordinates Providing customer service to stakeholders Delegating authority and responsibility to staff with managerial accountability Manage and track multiple priorities, meet deadlines, and quickly adapt to changing priorities in a fast-paced dynamic environment. Demonstrate patience, tact, and courtesy. Identify and solve problems effectively and expeditiously. Establish and maintain effective working relationships, Communicate effectively verbally, in writing, and through presentations. Competencies: Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices including public policy and administration management, business management and private sector decision-making, Citywide and departmental procedures/policies and federal and state rules and regulations . Experience staffing a Council or advisory committee is desirable. Collaboration: Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, ensures consistent communication takes place within area of responsibility. Decision Making: Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions . Fiscal Management: Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. Leadership: Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. Political Skill: In taking action , demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization. Planning: Acts to align own unit's goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives , while ensuring the optimal use of resources to meet those objectives . Vision- Strategic Thinking: Supports, promotes, and ensures alignment with the organization’s vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action. Communication: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Minimum Qualifications Education : A bachelor’s degree in from an accredited college or university in planning, public or business administration, civil engineering, or a related field. Master’s degree in urban planning or closely related field is desirable. Experience : Six (6) years of increasingly responsible experience in senior level administrative and/or analytic work in a public or private agency . Experience managing a work unit equivalent to a major division within a City operating department is desirable. Experience managing a work unit equivalent to a major division within a public agency is strongly preferred. Five (5) years of exemplary supervisory experience is desired. Five (5) years of experience working on similar issues in a similar setting is strongly preferred. American Institute of Certified Planners (AICP) certification is desired. Experience working with urban design and public engagement is preferred. Experience working with economic development is desired. Experience working in energy trading, the utility industry, and/or with a Community Choice Aggregation program is desirable. Strong problem-solving, communication and public presentation skills. Licenses : Possession of a valid license authorizing operation of a motor vehicle in California may be required . Form 700: Upon commencement of employment and subsequently each spring, the incumbent of this position must file the Family Gift Reporting Form together with the Statement of Economic Interest-Form 700. Please view the following link for details related to the State-Required reporting: Form 700 (ca.gov) and the following link for the City of San José Family Gift Reporting Form . Employment Eligibility : Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will not sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa that requires an employee application. HOW TO APPLY To review the full job description please click here This position will be open from August 2 3 , 2024, and close on September 2 3 , 2024. To be considered, candidate must s ubmit application online at https://www.cpshr.us/recruitment/2387 AND the following: A cover letter. A resume that reflects the size of staff and budgets you have managed. Your resume should indicate both months and years of beginning/ending dates of positions held. List of six work-related references( two supervisors, two direct reports, and two colleagues, who will not be contacted until the later stages of the recruitment and will not be contacted without prior notice). Responses to the following three (3) application questions: 1. Please share a situation where you had to make difficult financial/budget decisions due to limited resources or unexpected expenses. How did you evaluate the options, assess impacts, balance the priorities and workplan, and then communicate your decision to stakeholders? 2. Please describe a situation where you had to make a difficult decision related to a planning process/procedure, that had competing priorities, and balance the needs of stakeholders. What factors did you consider in making the decision, and how did you effectively communicate and implement it? 3. Please describe a situation where you had to navigate a complex political landscape to achieve a goal? What strategies did you employ to build alliances and overcome obstacles? How did you balance competing interests and maintain your ethical standards? Applications and resumes will be screened in relation to the criteria outlined in this brochure. Candidates deemed to have the most relevant qualifications will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. A final selection will be made upon completion of comprehensive reference and background checks. For further information contact: David Niemeyer Executive Recruiter (916) 471-3366 E-mail: dniemeyer@cpshr.us Website: www.cpshr.us Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: 9/23/2024 11:59 PM Pacific
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Managing Director, Student Athlete Resource Center (SARC) and Associate Director of Athletics, the Associate Director for the Student Athlete Resource Center acts as the unit lead for learning support for student-athletes in need of proactive academic support, graduate student athlete support, and Summer Bridge programming with all incoming student-athletes. While adhering to NCAA guidelines and athletic academic eligibility requirements, the incumbent will lead the team to support all student-athletes in an effort to complete Title 5, California State University (CSU), San José State University (SJSU) with the end goal of degree completion. Working with the SARC Team, the Associate Director for SARC develops, coordinates, implements, and assesses academic support and other retention services in accordance with University policies to ensure successful transitions. In particular, the Associate Director for SARC assists the team to provide detailed and accurate athletic academic coaching, successful learning support, and opportunities. The Associate Director for SARC must build strong relationships with Division I athletic coaches, athletic administration, University faculty and staff, and campus partners. The incumbent will also support the NCAA Academic Eligibility Coordinator in Academic Progress Rate (APR) and Graduation Success Rate (GSR) calculation and submission. Key Responsibilities Evaluate student-athletes’ needs and coordinate with Learning Specialists, Peer Mentors, to provide additional academic support resources Work directly with student athletes in academic jeopardy as their Learning Specialist Oversee, assess, and support tasks related to athletic academic coaching Provide training in the following topics: General Education curriculum and requirements, general university graduation requirements and Graduation Success Rate (GSR) Knowledge, Skills & Abilities Possess excellent written and oral communication skills Ability to analyze complex situations accurately and adopt effective course of action Demonstrated ability to deal with challenging and complex issues in a positive and proactive manner Demonstrated ability to plan and implement SASS trainings for learning support and GSR Ability to maintain confidentiality and appropriately handle sensitive information and communication with student athletes, parents/guardians, employees, and external agencies Required Qualifications Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related Four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling Preferred Qualifications Master’s Degree Demonstrated extensive NCAA knowledge and work experience in the academic support of student-athletes in academic jeopardy, athletic academic eligibility, Academic Progress Rate, and Graduation Success Rate Demonstrated excellent written communication skills with a strong customer service background in a student-athlete focused educational setting with collegiate coaches, faculty, and staff Demonstrated work experience in leading the communication of General Education and athletic eligibility requirements, learning methods, and academic success in a university setting Experience analyzing and interpreting student success data and then creating an action plan to support increased performance to ensure graduation and athletic eligibility Experience with PeopleSoft, and/or customer service-based technology systems Experience in hiring and supervision Experience developing student programs Experience developing and delivering training or professional development programs Demonstrated experience working with a diverse population of students Experience working with student-athletes Compensation Classification: Student Services Professional IV Anticipated Hiring Range: $6,221/month - $6,978/month CSU Salary Range: $5,732/month - $8,176/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary Reporting to the Managing Director, Student Athlete Resource Center (SARC) and Associate Director of Athletics, the Associate Director for the Student Athlete Resource Center acts as the unit lead for learning support for student-athletes in need of proactive academic support, graduate student athlete support, and Summer Bridge programming with all incoming student-athletes. While adhering to NCAA guidelines and athletic academic eligibility requirements, the incumbent will lead the team to support all student-athletes in an effort to complete Title 5, California State University (CSU), San José State University (SJSU) with the end goal of degree completion. Working with the SARC Team, the Associate Director for SARC develops, coordinates, implements, and assesses academic support and other retention services in accordance with University policies to ensure successful transitions. In particular, the Associate Director for SARC assists the team to provide detailed and accurate athletic academic coaching, successful learning support, and opportunities. The Associate Director for SARC must build strong relationships with Division I athletic coaches, athletic administration, University faculty and staff, and campus partners. The incumbent will also support the NCAA Academic Eligibility Coordinator in Academic Progress Rate (APR) and Graduation Success Rate (GSR) calculation and submission. Key Responsibilities Evaluate student-athletes’ needs and coordinate with Learning Specialists, Peer Mentors, to provide additional academic support resources Work directly with student athletes in academic jeopardy as their Learning Specialist Oversee, assess, and support tasks related to athletic academic coaching Provide training in the following topics: General Education curriculum and requirements, general university graduation requirements and Graduation Success Rate (GSR) Knowledge, Skills & Abilities Possess excellent written and oral communication skills Ability to analyze complex situations accurately and adopt effective course of action Demonstrated ability to deal with challenging and complex issues in a positive and proactive manner Demonstrated ability to plan and implement SASS trainings for learning support and GSR Ability to maintain confidentiality and appropriately handle sensitive information and communication with student athletes, parents/guardians, employees, and external agencies Required Qualifications Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related Four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling Preferred Qualifications Master’s Degree Demonstrated extensive NCAA knowledge and work experience in the academic support of student-athletes in academic jeopardy, athletic academic eligibility, Academic Progress Rate, and Graduation Success Rate Demonstrated excellent written communication skills with a strong customer service background in a student-athlete focused educational setting with collegiate coaches, faculty, and staff Demonstrated work experience in leading the communication of General Education and athletic eligibility requirements, learning methods, and academic success in a university setting Experience analyzing and interpreting student success data and then creating an action plan to support increased performance to ensure graduation and athletic eligibility Experience with PeopleSoft, and/or customer service-based technology systems Experience in hiring and supervision Experience developing student programs Experience developing and delivering training or professional development programs Demonstrated experience working with a diverse population of students Experience working with student-athletes Compensation Classification: Student Services Professional IV Anticipated Hiring Range: $6,221/month - $6,978/month CSU Salary Range: $5,732/month - $8,176/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Community Development Resource Agency is accepting applications for Building Services Manager to fill one permanent/full-time vacancy in Tahoe. The eligible list established as a result of this recruitment may be used to fill additional vacancies as they arise, subject to position-specific requirements. *Salary plus up to an additional $1,000 per month Tahoe Branch Assignment Premium for employees who are permanently assigned to a position located in the North Lake Tahoe Area. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To assist the Deputy Director of the Building Services Division in planning, organizing, directing, managing, and administering various program areas of responsibility within the Building Services Division; to plan, direct, and supervise the work of assigned division staff; to participate in the development and implementation of the division’s goals and objectives; to serve as acting Deputy Director of Building Services in the absence of the Deputy Director; to provide highly complex staff assistance to the Deputy Director and to perform a variety of duties relative to assigned areas of responsibility. DISTINGUISHING CHARACTERISTICS This classification functions at the manager level and as such recognizes a position that exercises full line and functional management responsibility for employees within a division; incumbents also assume substantive and significant responsibility for operations and services within the assigned areas of responsibility of the Building Services Division. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Deputy Director of CDRA (Tahoe). Exercises direct supervision over supervisory, professional, technical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Direct, manage, monitor, and evaluate assigned Building Services Division programs and operations in both the Tahoe and Auburn/South Placer areas, including building design, construction, and inspection; plans examination; permit application, review and approval; code compliance and enforcement; cannabis regulation; and the overall provision of quality customer service to County clients. Serve as acting Deputy Director of the Building Services Division and represent the division in the absence of the Deputy Director. Assist in the development and implementation of division’s work plan, goals, objectives, policies and procedures; assign work activities projects, and programs; monitor timelines and work flow; review and evaluate work products, methods, and procedures. Serve as technical advisor to internal County staff, management, and external organizations in the interpretation and application of applicable codes, laws, and regulations; monitor the application of policies and procedures to ensure proper interpretation, enforcement, and compliance with all applicable codes, laws and regulations. Perform or assist in the more complex applications and projects; provide technical assistance to agency personnel, other staff and the public; develop materials explaining permit regulations and procedures; provide pre-construction design consultation, and fee estimates for a variety of proposed projects; interpret and apply laws, codes and regulations to approve or reject plans; notify involved parties regarding plan status; review and analyze permit requests for compliance and applicable laws, codes and regulations. Serve as County liaison with other regulatory agencies such as the Tahoe Regional Planning Agency, Special Districts and Fire Departments to ensure compliance with all applicable regulatory requirements in the permitting process. Research and prepare technical and administrative reports and studies; prepare written correspondence as necessary. Manage, direct, evaluate, monitor, and supervise the work of assigned staff; act as a resource to staff; advise staff on the more complex issues; provide direction, guidance, and leadership to staff. Investigate, respond to and resolve customer service complaints; interview customers and assist all parties to reach an acceptable solution; take corrective action as necessary. Assist in developing and overseeing the implementation of the customer service policies and procedures related to building services; ensure update and improvement of processes and programs; coordinate the consistency and improvement of the delivery of services provided in order to improve and streamline processes. Coordinate activities with other County departments, outside agencies, other divisions, and the community as applicable to ensure the efficient and effective administration of Countywide Building, Code Compliance, and Cannabis regulation enforcement services. Participate in the development and administration of the division budget; forecast funding needs, staffing, equipment, materials and supplies; assist in budget implementation; monitor approved expenditures. Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the assigned areas of responsibility. Build and maintain positive working relationships with co-workers, other County employees and managers, and the community utilizing accepted principles of effective customer service. Maintain awareness of, and participate in, the external professional environment and resources to ensure the highest level of professional standards are applied to service delivery. Attend meetings on land development permits, information technology, contract and permit issues. Administer citations; conduct, coordinate and attend administrative hearings pertaining to code compliance, enforcement, and cannabis regulations. Testify and make presentations in court; respond to subpoenas. Represent the division to the public, stakeholders, and to other agencies in a professional, positive and productive manner; participate in outside community and professional groups and committees Serve as a positive and motivational team leader as well as a positive and effective member of a peer group. Act quickly and calmly in a variety of situations; Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: Five years of increasingly responsible experience in building code inspection and enforcement, planning, engineering and surveying, or code compliance, including one year of supervisory responsibility. Training: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in construction technology, civil engineering, architecture, planning or a related field. Occupational experience and related certificates of achievement may be accepted as evidence of required training. Additional training in management is highly desirable. Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: Possession of a valid Certificate of Registration as an Inspector issued by the International Code Council Possession of California Building Official license is desirable. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Operations, services and activities of a comprehensive building inspection and plans examination program. Elements of planning and zoning as related to ordinances governing building, land use and zoning. Principles and practices of building design, construction and inspection. Principles and practices of building plans examination. Pertinent local, state, and federal laws, guidelines, and regulations. Permit process and procedures specific to all regions in the County. Principles and practices of policy and procedure development and implementation. Automated systems used in land use. Applicable codes, ordinances, laws, and regulations pertaining to real property, building, housing, and public health and safety. Principles and practices of process improvement and streamlining of processes. Principles and practices of business correspondence and report writing. Principles and practices of leadership, motivation, team building and conflict resolution. Principles and practices of organizational analysis and management. Principles of budget preparation and monitoring. Principles and practices of safety management. Principles and practices of supervision, training, and personnel management. Standard and accepted usage of the English language including spelling, punctuation, and grammar. Modern office procedures, methods and computer equipment and related spreadsheet and word processing applications. Ability to: Develop, revise and administer policies and procedures for the operations and services of a comprehensive building inspection, permitting operations code enforcement/compliance, and plans examination program. On a continuous basis, know and understand all aspects of assigned job; intermittently analyze work papers, reports and special projects; explain and interpret policies, procedures, and programs; know laws, regulations and codes; observe performance and evaluate staff; problem solve divisional issues. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Review documents related to Agency operations; observe; identify and problem solve office operations and procedures; understand, interpret and explain Agency policies and procedures; explain operations and problem solve office issues for the public and with personnel. Interpret and apply pertinent local, state and federal laws, guidelines, and regulations. Prepare and administer a budget. Supervise, train and evaluate personnel. Perform field inspections on complex projects when necessary. Communicate clearly and concisely, both orally and in writing. Function as a productive and positive team member and effective team leader. On a continuous basis, sit at desk and in meetings for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and communicate through written means, lift light weights. Prepare reports, correspondence and technical documentation. Work with various cultural and ethnic groups in a tactful and effective manner. Gain cooperation through discussion and persuasion. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Kristen Cannon, Administrative Technician, at kcannon@placer.ca.gov or (530) 886-4661. Closing Date/Time: Open Until Filled
Jul 14, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Community Development Resource Agency is accepting applications for Building Services Manager to fill one permanent/full-time vacancy in Tahoe. The eligible list established as a result of this recruitment may be used to fill additional vacancies as they arise, subject to position-specific requirements. *Salary plus up to an additional $1,000 per month Tahoe Branch Assignment Premium for employees who are permanently assigned to a position located in the North Lake Tahoe Area. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To assist the Deputy Director of the Building Services Division in planning, organizing, directing, managing, and administering various program areas of responsibility within the Building Services Division; to plan, direct, and supervise the work of assigned division staff; to participate in the development and implementation of the division’s goals and objectives; to serve as acting Deputy Director of Building Services in the absence of the Deputy Director; to provide highly complex staff assistance to the Deputy Director and to perform a variety of duties relative to assigned areas of responsibility. DISTINGUISHING CHARACTERISTICS This classification functions at the manager level and as such recognizes a position that exercises full line and functional management responsibility for employees within a division; incumbents also assume substantive and significant responsibility for operations and services within the assigned areas of responsibility of the Building Services Division. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Deputy Director of CDRA (Tahoe). Exercises direct supervision over supervisory, professional, technical, and clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Direct, manage, monitor, and evaluate assigned Building Services Division programs and operations in both the Tahoe and Auburn/South Placer areas, including building design, construction, and inspection; plans examination; permit application, review and approval; code compliance and enforcement; cannabis regulation; and the overall provision of quality customer service to County clients. Serve as acting Deputy Director of the Building Services Division and represent the division in the absence of the Deputy Director. Assist in the development and implementation of division’s work plan, goals, objectives, policies and procedures; assign work activities projects, and programs; monitor timelines and work flow; review and evaluate work products, methods, and procedures. Serve as technical advisor to internal County staff, management, and external organizations in the interpretation and application of applicable codes, laws, and regulations; monitor the application of policies and procedures to ensure proper interpretation, enforcement, and compliance with all applicable codes, laws and regulations. Perform or assist in the more complex applications and projects; provide technical assistance to agency personnel, other staff and the public; develop materials explaining permit regulations and procedures; provide pre-construction design consultation, and fee estimates for a variety of proposed projects; interpret and apply laws, codes and regulations to approve or reject plans; notify involved parties regarding plan status; review and analyze permit requests for compliance and applicable laws, codes and regulations. Serve as County liaison with other regulatory agencies such as the Tahoe Regional Planning Agency, Special Districts and Fire Departments to ensure compliance with all applicable regulatory requirements in the permitting process. Research and prepare technical and administrative reports and studies; prepare written correspondence as necessary. Manage, direct, evaluate, monitor, and supervise the work of assigned staff; act as a resource to staff; advise staff on the more complex issues; provide direction, guidance, and leadership to staff. Investigate, respond to and resolve customer service complaints; interview customers and assist all parties to reach an acceptable solution; take corrective action as necessary. Assist in developing and overseeing the implementation of the customer service policies and procedures related to building services; ensure update and improvement of processes and programs; coordinate the consistency and improvement of the delivery of services provided in order to improve and streamline processes. Coordinate activities with other County departments, outside agencies, other divisions, and the community as applicable to ensure the efficient and effective administration of Countywide Building, Code Compliance, and Cannabis regulation enforcement services. Participate in the development and administration of the division budget; forecast funding needs, staffing, equipment, materials and supplies; assist in budget implementation; monitor approved expenditures. Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the assigned areas of responsibility. Build and maintain positive working relationships with co-workers, other County employees and managers, and the community utilizing accepted principles of effective customer service. Maintain awareness of, and participate in, the external professional environment and resources to ensure the highest level of professional standards are applied to service delivery. Attend meetings on land development permits, information technology, contract and permit issues. Administer citations; conduct, coordinate and attend administrative hearings pertaining to code compliance, enforcement, and cannabis regulations. Testify and make presentations in court; respond to subpoenas. Represent the division to the public, stakeholders, and to other agencies in a professional, positive and productive manner; participate in outside community and professional groups and committees Serve as a positive and motivational team leader as well as a positive and effective member of a peer group. Act quickly and calmly in a variety of situations; Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: Five years of increasingly responsible experience in building code inspection and enforcement, planning, engineering and surveying, or code compliance, including one year of supervisory responsibility. Training: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in construction technology, civil engineering, architecture, planning or a related field. Occupational experience and related certificates of achievement may be accepted as evidence of required training. Additional training in management is highly desirable. Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: Possession of a valid Certificate of Registration as an Inspector issued by the International Code Council Possession of California Building Official license is desirable. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Operations, services and activities of a comprehensive building inspection and plans examination program. Elements of planning and zoning as related to ordinances governing building, land use and zoning. Principles and practices of building design, construction and inspection. Principles and practices of building plans examination. Pertinent local, state, and federal laws, guidelines, and regulations. Permit process and procedures specific to all regions in the County. Principles and practices of policy and procedure development and implementation. Automated systems used in land use. Applicable codes, ordinances, laws, and regulations pertaining to real property, building, housing, and public health and safety. Principles and practices of process improvement and streamlining of processes. Principles and practices of business correspondence and report writing. Principles and practices of leadership, motivation, team building and conflict resolution. Principles and practices of organizational analysis and management. Principles of budget preparation and monitoring. Principles and practices of safety management. Principles and practices of supervision, training, and personnel management. Standard and accepted usage of the English language including spelling, punctuation, and grammar. Modern office procedures, methods and computer equipment and related spreadsheet and word processing applications. Ability to: Develop, revise and administer policies and procedures for the operations and services of a comprehensive building inspection, permitting operations code enforcement/compliance, and plans examination program. On a continuous basis, know and understand all aspects of assigned job; intermittently analyze work papers, reports and special projects; explain and interpret policies, procedures, and programs; know laws, regulations and codes; observe performance and evaluate staff; problem solve divisional issues. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Review documents related to Agency operations; observe; identify and problem solve office operations and procedures; understand, interpret and explain Agency policies and procedures; explain operations and problem solve office issues for the public and with personnel. Interpret and apply pertinent local, state and federal laws, guidelines, and regulations. Prepare and administer a budget. Supervise, train and evaluate personnel. Perform field inspections on complex projects when necessary. Communicate clearly and concisely, both orally and in writing. Function as a productive and positive team member and effective team leader. On a continuous basis, sit at desk and in meetings for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and communicate through written means, lift light weights. Prepare reports, correspondence and technical documentation. Work with various cultural and ethnic groups in a tactful and effective manner. Gain cooperation through discussion and persuasion. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Kristen Cannon, Administrative Technician, at kcannon@placer.ca.gov or (530) 886-4661. Closing Date/Time: Open Until Filled
Sacramento County, CA
Sacramento, California, United States
The Position This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 8/2/2024, 9/6/2024, 10/4/2024, 11/1/2024, 12/6/2024 Level 1 - $4,524.00 - $5,496.67/month Level 2 - $5,108.67 - $6,210.06/month The Human Services Specialist Level I/II, under general supervision, performs duties in the provisions of public assistance benefits and/or basic employment services to customers and facilitates referrals to available resources, and/or applies regulations and procedures to determine eligibility for one or more public assistance programs. Interfaces and coordinates with other department staff to provide customer services or to provide or clarify information. Positions in this class may offer differentials in Bilingual and Cultural Pay, Night Shift Pay, Specialized Units, Education and Certification Incentive Pay, etc. Please click here to review the labor agreement for additional information. Examples of Knowledge and Abilities Knowledge of Goals and objectives of public social services Various public assistance programs available to customers and associated rules and regulations Public transportation services Public and private community resources and their programs and processes Techniques for working with a variety of individuals from various socio-economic, ethnic and cultural backgrounds Applicable laws, rules and regulations governing the field of public welfare Interviewing techniques Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment Basic arithmetic (i.e., addition, subtraction, multiplication, division, decimals, percentages, ratios, and fractions) English usage, spelling, grammar, and punctuation Signs of mental illness, domestic violence, drug and alcohol abuse, and child/elder abuse Principles of active listening, verbal and non-verbal communication, and non-verbal cues Effective case management and time management practices Principles and practices of effective customer service, including understanding, courtesy, diplomacy, empathy, concern, and politeness Confidentiality requirements Effective conflict resolution Ability to Communicate effectively with persons from a variety of social, cultural and economic backgrounds Demonstrate empathy and understanding Read, interpret, apply, and explain complex rules, regulations, programs and policies Review output from State automated systems and determine when information is incorrect Adapt or modify approach based on customer’s needs and/or situation Work effectively with people of diverse life styles and varying attitudes Interview effectively in a wide variety of circumstances and elicit sensitive information in an effective, but tactful manner Establish and maintain cooperative, effective working relationships with customers, co-workers, other agencies and the general public Understand non-verbal cues and read body language Identify barriers to self-sufficiency and appropriate resources/referrals to address barriers, including difficult and sensitive situations Learn to recognize signs of child/elder abuse Learn to recognize signs of mental illness, domestic violence, and drug and alcohol abuse, as it related to work assignment Maintain composure in stressful or difficult situations and diffuse upset or angry individuals Navigate through various database systems and effectively locate, enter, and retrieve information Research and find information on the internet Assist customers in attaining needed services Listen effectively Adapt to frequent changes and demonstrate flexibility Communicate clearly and concisely, verbally and in writing Maintain appropriate boundaries with customers Independently initiate and respond to correspondence Reason logically, understand and follow complex instructions and procedures Compile various records and information accurately; evaluate the accuracy of information Analyze situations accurately and adopt an effective course of action Effectively organize and prioritize work assignments Complete a high volume of work and meet deadlines amid multiple interruptions Keep accurate and orderly records Make arithmetical computations accurately and rapidly Maintain confidential information Identify potential fraud and respond appropriately Employment Qualifications Minimum Qualifications Either: Successful completion of 60 semester or 90 quarter units from an accredited college or university with 24 semester or 36 quarter units in Social Work, Sociology, Psychology, Counseling or other field closely related to the intent of the class. Or: Two years of full-time, paid experience with responsibility for one or more of the following: obtaining and recording factual information; explaining rules, regulations, policies, or procedures; decision making based on complex rules and regulations; and/or written and financial record keeping at a clerical or higher level. NOTE: Related fields above may include Behavioral Science, Child Development, Community Health Education, Cultural Anthropology, Ethnic Studies, Family Studies, Gerontology, Human Development, Mental Health, and Public Health. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate’s ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting. Working conditions: Some positions in this class may require the incumbent to: Be exposed to and/or interact with hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations. Work in dangerous, high crime areas of the community. Work during non-routine hours, standby and/or callback. Work in and around substandard living areas with exposure to common communicable diseases or conditions. Work outside in all types of climatic conditions including inclement, very hot and/or cold weather. On a continuous basis, answer a high volume of telephone calls, and/or work in a call center environment. Special skills: Special skills classes require sufficient knowledge to speak, read and write fluently a language other than Standard English; and/or knowledge of a multi-cultural group encompassing but not limited to: family member roles and living environments; the various characteristics or problems unique to the group in employment, education, health, economics and social customs; and current social movements involving the group. Incumbents use the specific language and multi-cultural knowledge in the performance of typical duties, incorporating this knowledge to appropriately serve customers and families in a manner that is culturally competent and affirming. In addition, incumbents translate and interpret using Standard English and a language other than Standard English, and act as a consultant to others regarding the specific multi-cultural group. Human Services Specialist Level I/II - African American Culture Human Services Specialist Level I/II - Arabic Language and Middle Eastern Culture Human Services Specialist Level I/II - Armenian Language and Culture Human Services Specialist Level I/II - Cambodian Language and Culture Human Services Specialist Level I/II - Chinese Language and Culture Human Services Specialist Level I/II - Farsi Language and Persian Culture Human Services Specialist Level I/II - Hmong Language and Culture Human Services Specialist Level I/II - Japanese Language and Culture Human Services Specialist Level I/II - Korean Language and Culture Human Services Specialist Level I/II - Lao Language and Culture Human Services Specialist Level I/II - Mien Language and Culture Human Services Specialist Level I/II - Native American Culture Human Services Specialist Level I/II - Punjabi Language and East Indian Culture Human Services Specialist Level I/II - Russian Language and Culture Human Services Specialist Level I/II - Spanish Language and Latin Culture Human Services Specialist Level I/II - Tagalog Language and Filipino Culture Human Services Specialist Level I/II - Ukrainian Language and Culture Human Services Specialist Level I/II - Vietnamese Language and Culture Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711. EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 7/3/2025 12:00 AM Pacific
Jul 20, 2024
The Position This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 8/2/2024, 9/6/2024, 10/4/2024, 11/1/2024, 12/6/2024 Level 1 - $4,524.00 - $5,496.67/month Level 2 - $5,108.67 - $6,210.06/month The Human Services Specialist Level I/II, under general supervision, performs duties in the provisions of public assistance benefits and/or basic employment services to customers and facilitates referrals to available resources, and/or applies regulations and procedures to determine eligibility for one or more public assistance programs. Interfaces and coordinates with other department staff to provide customer services or to provide or clarify information. Positions in this class may offer differentials in Bilingual and Cultural Pay, Night Shift Pay, Specialized Units, Education and Certification Incentive Pay, etc. Please click here to review the labor agreement for additional information. Examples of Knowledge and Abilities Knowledge of Goals and objectives of public social services Various public assistance programs available to customers and associated rules and regulations Public transportation services Public and private community resources and their programs and processes Techniques for working with a variety of individuals from various socio-economic, ethnic and cultural backgrounds Applicable laws, rules and regulations governing the field of public welfare Interviewing techniques Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment Basic arithmetic (i.e., addition, subtraction, multiplication, division, decimals, percentages, ratios, and fractions) English usage, spelling, grammar, and punctuation Signs of mental illness, domestic violence, drug and alcohol abuse, and child/elder abuse Principles of active listening, verbal and non-verbal communication, and non-verbal cues Effective case management and time management practices Principles and practices of effective customer service, including understanding, courtesy, diplomacy, empathy, concern, and politeness Confidentiality requirements Effective conflict resolution Ability to Communicate effectively with persons from a variety of social, cultural and economic backgrounds Demonstrate empathy and understanding Read, interpret, apply, and explain complex rules, regulations, programs and policies Review output from State automated systems and determine when information is incorrect Adapt or modify approach based on customer’s needs and/or situation Work effectively with people of diverse life styles and varying attitudes Interview effectively in a wide variety of circumstances and elicit sensitive information in an effective, but tactful manner Establish and maintain cooperative, effective working relationships with customers, co-workers, other agencies and the general public Understand non-verbal cues and read body language Identify barriers to self-sufficiency and appropriate resources/referrals to address barriers, including difficult and sensitive situations Learn to recognize signs of child/elder abuse Learn to recognize signs of mental illness, domestic violence, and drug and alcohol abuse, as it related to work assignment Maintain composure in stressful or difficult situations and diffuse upset or angry individuals Navigate through various database systems and effectively locate, enter, and retrieve information Research and find information on the internet Assist customers in attaining needed services Listen effectively Adapt to frequent changes and demonstrate flexibility Communicate clearly and concisely, verbally and in writing Maintain appropriate boundaries with customers Independently initiate and respond to correspondence Reason logically, understand and follow complex instructions and procedures Compile various records and information accurately; evaluate the accuracy of information Analyze situations accurately and adopt an effective course of action Effectively organize and prioritize work assignments Complete a high volume of work and meet deadlines amid multiple interruptions Keep accurate and orderly records Make arithmetical computations accurately and rapidly Maintain confidential information Identify potential fraud and respond appropriately Employment Qualifications Minimum Qualifications Either: Successful completion of 60 semester or 90 quarter units from an accredited college or university with 24 semester or 36 quarter units in Social Work, Sociology, Psychology, Counseling or other field closely related to the intent of the class. Or: Two years of full-time, paid experience with responsibility for one or more of the following: obtaining and recording factual information; explaining rules, regulations, policies, or procedures; decision making based on complex rules and regulations; and/or written and financial record keeping at a clerical or higher level. NOTE: Related fields above may include Behavioral Science, Child Development, Community Health Education, Cultural Anthropology, Ethnic Studies, Family Studies, Gerontology, Human Development, Mental Health, and Public Health. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate’s ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting. Working conditions: Some positions in this class may require the incumbent to: Be exposed to and/or interact with hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations. Work in dangerous, high crime areas of the community. Work during non-routine hours, standby and/or callback. Work in and around substandard living areas with exposure to common communicable diseases or conditions. Work outside in all types of climatic conditions including inclement, very hot and/or cold weather. On a continuous basis, answer a high volume of telephone calls, and/or work in a call center environment. Special skills: Special skills classes require sufficient knowledge to speak, read and write fluently a language other than Standard English; and/or knowledge of a multi-cultural group encompassing but not limited to: family member roles and living environments; the various characteristics or problems unique to the group in employment, education, health, economics and social customs; and current social movements involving the group. Incumbents use the specific language and multi-cultural knowledge in the performance of typical duties, incorporating this knowledge to appropriately serve customers and families in a manner that is culturally competent and affirming. In addition, incumbents translate and interpret using Standard English and a language other than Standard English, and act as a consultant to others regarding the specific multi-cultural group. Human Services Specialist Level I/II - African American Culture Human Services Specialist Level I/II - Arabic Language and Middle Eastern Culture Human Services Specialist Level I/II - Armenian Language and Culture Human Services Specialist Level I/II - Cambodian Language and Culture Human Services Specialist Level I/II - Chinese Language and Culture Human Services Specialist Level I/II - Farsi Language and Persian Culture Human Services Specialist Level I/II - Hmong Language and Culture Human Services Specialist Level I/II - Japanese Language and Culture Human Services Specialist Level I/II - Korean Language and Culture Human Services Specialist Level I/II - Lao Language and Culture Human Services Specialist Level I/II - Mien Language and Culture Human Services Specialist Level I/II - Native American Culture Human Services Specialist Level I/II - Punjabi Language and East Indian Culture Human Services Specialist Level I/II - Russian Language and Culture Human Services Specialist Level I/II - Spanish Language and Latin Culture Human Services Specialist Level I/II - Tagalog Language and Filipino Culture Human Services Specialist Level I/II - Ukrainian Language and Culture Human Services Specialist Level I/II - Vietnamese Language and Culture Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711. EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 7/3/2025 12:00 AM Pacific
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Assistant Athletics Director of Community Partnerships and Revenue Generation Intercollegiate Athletics Job #531729 First Review Date: Monday, October 16 2023 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #531729) Administrator I, Assistant Athletics Director of Community Partnerships and Revenue Generation, Salary Range: $3,750.00-$11,146.00 monthly. Anticipated hiring Range $5417-$6,250 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time/ benefited/exempt, 12-month pay plant position in the Athletics Department. This position is an Administrator 1 in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Partnership: The Cal Poly Humboldt Department of Athletics and Playfly Aspire have formed a relationship to develop a world-class ticket and sponsorship sales team in Arcata, CA. Cal Poly Humboldt has employed the services of Playfly Aspire because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, Cal Poly Humboldt Athletics and its fans will benefit from the commitment to integrity, the most professional ticket sales operation globally and the superior customer service that Playfly Aspire brings to every partner. Cal Poly Humboldt Athletics and The Playfly Aspire encourage and value a diverse workforce and both are equal opportunity employers. Position Summary: In this position, as department head, the incumbent will oversee two areas of revenue generation. New and renewed sponsorship sales activation and fulfillment. New and renewed outbound and inbound ticket and club donation sales and retention. The Director has overall responsibility for generating new revenue, servicing existing ticket/club/sponsorship accounts, ensuring that ticket and sponsorship sales revenue goals are met, and will be integral in the development of sales and service strategies. This role requires someone who is highly motivated to contribute to the overall sales and service efforts, passionate about leadership and development, and committed to preserving a culture that encourages, supports, and celebrates the diverse voices of our employees. Key Responsibilities: Utilizing a nondiscriminatory approach that provides equal opportunity for employment and advancement, embracing and encouraging our employees’ differences, and championing an environment where every team member feels valued (25%): Monitor, manage and evaluate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals, follow up with appropriate feedback and direction for development. Run a profitable business operation while exceeding client expectations in revenue generation and customer service. Ensure adherence to all Company Policies, including an acute focus on the Diversity, Equity and Inclusion and Discrimination and Harassment policies, engaging with Human Resources as appropriate. Oversee sales of ticketed sports and club donations through outbound and inbound sales. Daily sales and relationship cultivation phone calls, messages (electronic, mailings, etc.) with season ticket holders, sponsors, businesses, individuals, groups, and prospective buyers. Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages. Prospect and target new sales opportunities to include season tickets, group tickets. Provide excellent customer service to Cal Poly Humboldt fans. Develop and execute approved Annual Business Plan and Operating Budget. Work with the university liaison to develop, present, and communicate ticket sales strategies, procedures, and processes. Lead in the development of ticket marketing, game promotions, and ticket pricing tactics. Ongoing development of New Ticket Sales and Ticket Service program in the following areas: new business generation, season tickets, development of sales and service strategies, development of best practices and results tracking and reporting. Manage a book of business of donors and season ticket holders. Track and report daily, weekly, and monthly sales figures and relevant accountability. Serve as a member of the external operations team. Hit and surpass annual sales goals, team and personal. Grow business each year. Advise and liaise with Campus Ticket Operations to assist in oversight, including but not limited to (25%): Day-to-day operations of the Athletic Ticket Office. Supervise and train ticket office and gameday staff for sales opportunities. Coordinate ticket seating locations for all athletic events. Create and implement Ticket Office policies and procedures following university policies, NCAA/CCAA audit guidelines, and state law. Interpret all guidelines regarding NCAA/CCAA rules and regulations concerning ticket sales and distribution, and communication with the Conference on ticket distributions. Develop and maintain relationships with off-campus representatives regarding any events held at the athletics venues, and serving as department liaison with students, faculty, staff, Alumni Association, and the general public. Sponsorship Sales and Activation (45%): Create key sales strategies and go-to-market plans that generate long-term revenue. Retain and grow existing partnerships while re-igniting historical community partnerships. Ownership of reporting and prospect pipeline in a way that communicates well to all stakeholders. Provide data driven reports to athletic leadership on a weekly basis. Manage and track all marketing inventory while creating new assets and owning the fulfillment process. Lead sponsorship sales presentations that execute against short and long-term department objectives. Create and deliver marketing contracts and agreements while adhering to campus policies and procedures. Provide corporate partners with traditional, digital, and other non-traditional media opportunities to bolster their own brands and garner maximum exposure through inventory such as in-venue signage; digital engagement including social media, the official athletics website, content, event sponsorships and promotion; corporate hospitality; television and radio game broadcasts and coaches’ shows. Assist with corporate hospitality, tickets, in-game promotions, and other activities. Provide Proof of Fulfillment for in-venue sponsorship elements. Prospect and relationship build with the idea of creating new corporate partner relationships. Hit and surpass annual sales goals. Develop and execute approved Annual Business and Sales Plan and Operating Budget. Other duties as assigned (5%) Knowledge, Skills, and Abilities Associated with this Position Include : Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented. Excellent communication, interpersonal, presentation, and listening skills. Strong organizational, administrative and time management skills. Belief that a culture that encourages collaboration, flexibility, equity and fairness that enables individuals to contribute to their full potential, feel valued, and supported is key to success; personally, professionally and for the company. Ability to work well with others and confidence when taking initiative. Professional image and demeanor at all times. Available to work Athletic events including home games and special events in evenings and on weekends. Demonstrated ability to work effectively in informal and formal teams with individuals from diverse communities and cultures. Minimum Qualifications: 3-5 years of sales experience required with a minimum of 2 years in Sales Leadership. Preferred Qualifications: 1 year Sponsorship Sales experience preferred. Experience with box office and ticket operations duties preferred, but not required. Bachelor’s degree is preferred but not required. Experience with ticketing software and CRM program preferred. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The first review date for submitted application materials on Monday, October 16 2023. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3318 Publication Date: September 29, 2023 Initial Publication Date: September 14, 2023 Advertised: Sep 14 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Assistant Athletics Director of Community Partnerships and Revenue Generation Intercollegiate Athletics Job #531729 First Review Date: Monday, October 16 2023 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #531729) Administrator I, Assistant Athletics Director of Community Partnerships and Revenue Generation, Salary Range: $3,750.00-$11,146.00 monthly. Anticipated hiring Range $5417-$6,250 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time/ benefited/exempt, 12-month pay plant position in the Athletics Department. This position is an Administrator 1 in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Partnership: The Cal Poly Humboldt Department of Athletics and Playfly Aspire have formed a relationship to develop a world-class ticket and sponsorship sales team in Arcata, CA. Cal Poly Humboldt has employed the services of Playfly Aspire because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, Cal Poly Humboldt Athletics and its fans will benefit from the commitment to integrity, the most professional ticket sales operation globally and the superior customer service that Playfly Aspire brings to every partner. Cal Poly Humboldt Athletics and The Playfly Aspire encourage and value a diverse workforce and both are equal opportunity employers. Position Summary: In this position, as department head, the incumbent will oversee two areas of revenue generation. New and renewed sponsorship sales activation and fulfillment. New and renewed outbound and inbound ticket and club donation sales and retention. The Director has overall responsibility for generating new revenue, servicing existing ticket/club/sponsorship accounts, ensuring that ticket and sponsorship sales revenue goals are met, and will be integral in the development of sales and service strategies. This role requires someone who is highly motivated to contribute to the overall sales and service efforts, passionate about leadership and development, and committed to preserving a culture that encourages, supports, and celebrates the diverse voices of our employees. Key Responsibilities: Utilizing a nondiscriminatory approach that provides equal opportunity for employment and advancement, embracing and encouraging our employees’ differences, and championing an environment where every team member feels valued (25%): Monitor, manage and evaluate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals, follow up with appropriate feedback and direction for development. Run a profitable business operation while exceeding client expectations in revenue generation and customer service. Ensure adherence to all Company Policies, including an acute focus on the Diversity, Equity and Inclusion and Discrimination and Harassment policies, engaging with Human Resources as appropriate. Oversee sales of ticketed sports and club donations through outbound and inbound sales. Daily sales and relationship cultivation phone calls, messages (electronic, mailings, etc.) with season ticket holders, sponsors, businesses, individuals, groups, and prospective buyers. Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages. Prospect and target new sales opportunities to include season tickets, group tickets. Provide excellent customer service to Cal Poly Humboldt fans. Develop and execute approved Annual Business Plan and Operating Budget. Work with the university liaison to develop, present, and communicate ticket sales strategies, procedures, and processes. Lead in the development of ticket marketing, game promotions, and ticket pricing tactics. Ongoing development of New Ticket Sales and Ticket Service program in the following areas: new business generation, season tickets, development of sales and service strategies, development of best practices and results tracking and reporting. Manage a book of business of donors and season ticket holders. Track and report daily, weekly, and monthly sales figures and relevant accountability. Serve as a member of the external operations team. Hit and surpass annual sales goals, team and personal. Grow business each year. Advise and liaise with Campus Ticket Operations to assist in oversight, including but not limited to (25%): Day-to-day operations of the Athletic Ticket Office. Supervise and train ticket office and gameday staff for sales opportunities. Coordinate ticket seating locations for all athletic events. Create and implement Ticket Office policies and procedures following university policies, NCAA/CCAA audit guidelines, and state law. Interpret all guidelines regarding NCAA/CCAA rules and regulations concerning ticket sales and distribution, and communication with the Conference on ticket distributions. Develop and maintain relationships with off-campus representatives regarding any events held at the athletics venues, and serving as department liaison with students, faculty, staff, Alumni Association, and the general public. Sponsorship Sales and Activation (45%): Create key sales strategies and go-to-market plans that generate long-term revenue. Retain and grow existing partnerships while re-igniting historical community partnerships. Ownership of reporting and prospect pipeline in a way that communicates well to all stakeholders. Provide data driven reports to athletic leadership on a weekly basis. Manage and track all marketing inventory while creating new assets and owning the fulfillment process. Lead sponsorship sales presentations that execute against short and long-term department objectives. Create and deliver marketing contracts and agreements while adhering to campus policies and procedures. Provide corporate partners with traditional, digital, and other non-traditional media opportunities to bolster their own brands and garner maximum exposure through inventory such as in-venue signage; digital engagement including social media, the official athletics website, content, event sponsorships and promotion; corporate hospitality; television and radio game broadcasts and coaches’ shows. Assist with corporate hospitality, tickets, in-game promotions, and other activities. Provide Proof of Fulfillment for in-venue sponsorship elements. Prospect and relationship build with the idea of creating new corporate partner relationships. Hit and surpass annual sales goals. Develop and execute approved Annual Business and Sales Plan and Operating Budget. Other duties as assigned (5%) Knowledge, Skills, and Abilities Associated with this Position Include : Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented. Excellent communication, interpersonal, presentation, and listening skills. Strong organizational, administrative and time management skills. Belief that a culture that encourages collaboration, flexibility, equity and fairness that enables individuals to contribute to their full potential, feel valued, and supported is key to success; personally, professionally and for the company. Ability to work well with others and confidence when taking initiative. Professional image and demeanor at all times. Available to work Athletic events including home games and special events in evenings and on weekends. Demonstrated ability to work effectively in informal and formal teams with individuals from diverse communities and cultures. Minimum Qualifications: 3-5 years of sales experience required with a minimum of 2 years in Sales Leadership. Preferred Qualifications: 1 year Sponsorship Sales experience preferred. Experience with box office and ticket operations duties preferred, but not required. Bachelor’s degree is preferred but not required. Experience with ticketing software and CRM program preferred. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The first review date for submitted application materials on Monday, October 16 2023. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3318 Publication Date: September 29, 2023 Initial Publication Date: September 14, 2023 Advertised: Sep 14 2023 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF TEMECULA, CA
City of Temecula, California, United States
The City of Temecula is an Equal Opportunity Employer. Position Description Position Description Join the City of Temecula’s Aquatics Division and their nationally recognized and award-winning aquatics program! The Community Services Department is hiring a full-time benefited Aquatics Coordinator. The Aquatics Division has two year round aquatic facilities and two seasonal aquatic facilities with a staff of 120. A collaborative team of Aquatic Supervisors oversees all four facilities. We teach over 4,000 swim lessons per year and serve 30,000 per month in the busy summer season. Aquatics Coordinator Position: This position is responsible for developing, implementing, and maintaining a diverse range of aquatic programs and activities for all ages and abilities. This role involves community engagement, event planning, scheduling, and marketing. The Aquatics Coordinator will also focus on volunteer coordination, staff training, and staff development for a cohesive, safety focused team of aquatics professionals. Ideal Candidate: The ideal candidate will have a passion for program development and community engagement who will excel in creating a safe and welcoming aquatic environment for all. We seek a motivated leader who possesses strong communication and scheduling abilities, along with a proven track record of coordinating and conducting staff training. Knowledge of aquatics industry rules and regulations is essential, and the ability to teach relevant courses is highly desirable. Our Community and Staff: City of Temecula is nestled in the heart of Southern California Wine Country! Located just 60 miles north of San Diego and 90 miles southeast of Los Angeles; Temecula is a beautiful, family friendly City offering outstanding quality of life, beautiful neighborhoods, parks, and amenities. With a current population of just over 108,000, the City of Temecula employs a highly skilled workforce of over 350 employees. Employees enjoy competitive compensation, rich benefit packages and leadership that recognizes and values our diverse employee population. Strong focus on employee morale, wellness, and family help to ensure a healthy work life balance for Temecula staff. This recruitment will remain open until filled. Please Note: Certifications are required at time of application. Please attach all certifications to your application. Applications will not be accepted without the required attachments. DEFINITION Under general supervision, performs responsible Community Services work in a Community Services facility, program and/or area with a limited degree of independence. DISTINGUISHING CHARACTERISTICS The Community Services Coordinator I is the Advanced Journey level classification in the Community Services series. The employee will assist in conducting Community Services program activities in area(s) of assignment. May be assigned to work directly with the public. The ability to provide a high level of customer service is extremely important. The Community Services Coordinator I is distinguished from the Community Services Specialist I by the level of responsibility assumed and the complexity of duties assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Director of Community Services or his/her designee. May provide lead supervision to assigned staff. Examples of Duties Duties may include, but are not limited to, the following: (All Assignments) Coordinates assigned program(s), facility, or events (including planning, development, implementation, staffing, set-up/break-down, and promotion) Provides guidance and training to lower-level staff and volunteers related to assigned program(s), facility, or events Assists with preparing purchasing agreements, contracts, requisitions, purchase orders, and reconciliations; tracks expenditures and/or revenues Prepares various forms of media for publication including flyers, press releases, website content, newsletters and brochures Assists in purchase, requisition, issuance and collection of equipment and program supplies Provides high level of customer service Makes presentations to community groups, Commissions, and others; prepares reports regarding assigned program Assists with receiving and reconciling payments by cash, check, credit cards, or automatic debits, and makes deposits; complies with all cash-handling requirements Sets-up and breaks down equipment and facilities; performs basic maintenance and cleaning, as needed Fosters a positive work environment Assists with preparing grant and award applications Provides administrative support; communicates with supervisors and managers regarding staff and other issues Stays up-to-date on principles and practices of relevant field of recreation or community services Completes documentation, which may include registrations, facility bookings, financial deposits, incident reports, and attendance records Complies with all relevant federal, state, and local safety and legal requirements Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Performs other duties of a similar nature Aquatics Duties: Assists in the recruitment process; assists in providing training, orientation, and motivation to all lower level aquatic staff; provides input to performance evaluations Assists with instructing all lifeguards, senior lifeguards, and lead lifeguards, in modern and complex principles of lifeguarding, advanced first aid (Title 22), CPR for the professional rescuer, oxygen administration, AED training, and Blood Borne Pathogen exposure training; administers medical aid and performs CPR in emergency situations as necessary; instructs employees in aquatic emergency operations; assists with in-service trainings as needed Coordinates daily operations at assigned sites, including collecting revenue, patron safety, and adhering to all federal, state, and local laws and regulations; confirms proper staffing ratios for each aquatic activity and class; performs regular safety inspections of pools, facilities, and equipment to reduce hazards and to provide maximum safety to patrons Leads, organizes and implements a comprehensive Learn to Swim program at an assigned site, including coordinating swim lesson courses, and serving as the primary contact for questions and concerns regarding swim classes and programs Ensures proper water chemistry levels; notifies the Aquatic Supervisor and Aquatic Manager of water chemistry imbalances and ensures that changes are made when necessary Assists in conducting in-service and training sessions Maintains a variety of records and reports, including, accident reports, incident reports, daily log book entries, water chemistry log entries, and other related information Performs research and surveys as they relate to specific projects, as assigned; promotes program participation by conducting appropriate outreach efforts; makes presentations to community groups and others Attends applicable seminars, webinars, classes, conferences and similar to improve knowledge and to stay abreast of the national standard of care Develops, organizes, and implements the junior lifeguard volunteer program; prepares schedules, maintains records, and develops and maintains volunteer program manual Oversees hourly site operations including, lifeguard rotations, patron safety, customer satisfaction, collection of fees, and problem solving; issues written and oral instructions to staff members, assigns duties and examines work for satisfactory completion; leads staff during assigned special projects including, but not limited to, special needs swim lessons, junior lifeguard training, water polo classes and other aquatic activities Communicates and coordinates with other City departments to accomplish the job requirements Participates in other Community Services Department events including setting up and taking down equipment and materials and facilitating activities Performs other duties of a similar nature Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. The City of Temecula utilizes equivalencies to substitute two years of applicable experience and similar responsibility for one year of college in order for a candidate to meet Minimum Qualifications. A typical combination of education, experience, and training for this classification includes: EDUCATION AND/OR EXPERIENCE High School Diploma or equivalent; and two (2) years of related experience. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Principles and practices of public Community Services programs Community Services, leisure and volunteer activities as they relate to various interests and abilities. Principles and practices of public relations Applicable federal, state and local laws and regulations Safe work practices and procedures First aid methods, practices and safety precautions related to Community Services programs. Occupational hazards and safety measures appropriate to work performed Aquatics Knowledge of: Principles and practices of planning, and coordinating creative and innovative aquatics programs for all populations, including special needs populations Principles and practices of water safety, swim instruction, lifeguarding, first aid and advanced CPR instruction; regulations, techniques, and procedures pertaining to the operation and maintenance of public swimming pools and aquatic facilities Modern principles of lifeguarding methods, tools, and equipment used in water safety and medical aid operations; methods and techniques of swimming and lifeguard instruction; methods and techniques of CPR and first aid Applicable federal, state, and local laws and regulations including accurate recordkeeping and reporting procedures Skill to: Operate various types of standard office equipment, including a personal computer and related software Operate a motor vehicle in a safe manner Ability to: Evaluate situations, identify problems, propose alternative solutions, and exercise sound judgment within established guidelines Establish and maintain courteous, cooperative, and effective working relationships with those encountered in the course of the work Prepare clear, concise and complete documents, reports and correspondence; maintain proper records Use proper English, spelling, grammar and punctuation Communicate effectively, both orally and in writing To learn first aid methods, practices and safety precautions related to Community Services programs Serve as emergency services worker in the event of an emergency LICENSES AND/OR CERTIFICATES Possession of a valid California Class C driver's license and an acceptable driving record. First Aid, CPR, AED, and Blood Borne Pathogens certificates are required within six (6) months of appointment. Aquatics Licenses and/or Certificates: American Red Cross Lifeguarding American Red Cross Advanced First Aid Training (Title 22) American Red Cross CPR for the Professional Rescuer American Red Cross Blood Borne Pathogens Control Training American Red Cross Oxygen Administration American Red Cross AED Essentials American Red Cross Water Safety Instructor (WSI) American Red Cross Lifeguarding Instructor* is desired American Red Cross Advanced First Aid Training (Title 22) Instructor is desired *(Includes: American Red Cross Blood Borne Pathogens Control Training Instructor, American Red Cross Oxygen Administration Instructor, American Red Cross AED Essentials Instructor, American Red Cross CPR for the Professional Rescuer Instructor SPECIAL REQUIREMENTS Satisfactory results from a background investigation and administrative screening. The administrative screening may include a pre-employment drug screening for positions which are designated as safety sensitive or security sensitive, including but not limited to being responsible for the care and custody of children and operating heavy equipment. May be required to occasionally work outside of regular work hours (e.g. evenings, holidays and weekends. Supplemental Information WORKING CONDITIONS & PHYSICAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit; talk or hear both in person and by telephone; use hands to finger, handle, feel or operate equipment needed to carry out duties of the position; and reach with hands and arms. The employee frequently stands or walks, and lifts and moves records and documents or objects weighing up to 50 pounds alone, and up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform work under changing deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with the public, including occasionally dissatisfied or quarrelsome individuals. The employee may work in an office or field setting, and may travel to different community centers and events. In the office setting, the noise level is frequently quiet or moderately quiet, at or below 50 decibels. In field settings, the employee is exposed to loud noise which frequently exceeds 70 decibels during Community Services activities, and works under variable weather conditions at different sites and events. Occasional driving is required to visit community services facilities, and attend community and public meetings. AQUATICS ADDITIONAL WORKING CONDITIONS AND PHYSICAL DEMANDS: Primary work environment is frequently outdoors, in and around aquatic facilities. The employee is exposed to loud noise levels which can frequently exceed 70 decibels. The employee may be exposed to outdoor temperatures occasionally below 30 degrees Fahrenheit, and occasionally exceeding 110 degrees Fahrenheit. This recruitment will establish an eligibility list which may be used to fill future vacancies in the same classification or below in the same classification series for both project and authorized positions. PLEASE NOTE: If you are a CalPERS annuitant, please be advised that this position does not meet the statutory criteria for post-retirement employment because the incumbent will be performing regular staff duties for an undetermined duration. Employment in this capacity would require you to rescind your retirement and reinstate as a current member of CalPERS. SUPPLEMENTAL INFORMATION : Flexibly Staffed: Yes FLSA Status: Non-exempt Conflict of Interest: Not Required Department: Community Services Bonding Required: No The City of Temecula is an Equal Opportunity Employer. Benefit Summary for Full-Time Represented Employees Full-time represented employees enjoy a generous allotment of $1,800 per month to purchase a variety of benefit options detailed below. City Contributions The City provides a Health Flex Contribution (HFC) of$600 per month that may be used for enrollment in the City’s health, dental, or vision insurance, or a health flexible spending account. Any unused portion of the HFC will be forfeited. A Cafeteria Allotment of $1,200 per month may be used to pay premiums for health, dental, vision, mandatory group life and disability insurance, and health or dependent care flexible spending accounts. Any unused cafeteria allotment will be paid to the employee as taxable income. Health Insurance The City’s health plans are administered by CalPERS. We offer a variety of health plans, including HMOs and PPOs. Dental Insurance Dental coverage is offered through MetLife. Employees have the option of HMO or PPO plans with rich benefits at competitive rates. Vision Insurance EyeMed provides the City’s vision plan. In addition to extensive coverage at a low rate, EyeMed partners with service providers and retailers throughout the region. Life and AD&D Insurance All City employees are required to enroll in a basic life and AD&D group policy in the amount of $50,000. Additional life insurance is also available for employees and their family members. Short- and Long-Term Disability All City employees are required to enroll in short- and long-term disability insurance. This insurance pays 2/3 of the employee’s wages if the employee is off work due to an illness or injury outside of work. Flexible Spending Accounts The flexible spending accounts provided by the City allow you to pay for certain health and dependent care expenses with pre-tax dollars. Supplemental Plans Supplemental plans through Aflac can help you bridge the gap in your existing health insurance. Plans include Accident Indemnity, Hospital Indemnity and Critical Illness Protection. Retirement Authorized employees are enrolled in the California Public Employees Retirement System (CalPERS). The City offers the followingretirement plans depending upon eligibility: Classic Tier 1 Members: This category applies to employees hired by the City of Temecula before 9/24/11. The retirement formula is 2.7% @ 55 with an 8% employee contribution; however, the City pays 5% of the employee's contribution. Classic Tier 2: This category applies to employees hired by the City of Temecula on or after 9/24/11, and are considered "classic"CalPERSMembers . The retirement formula is 2% @ 60 with a 7% employee contribution; however, the City pays 4% of the employee's contribution. PEPRA Members: This category applies to employees who are hired by the City of Temecula after 1/1/13 and are new toCalPERSmembership. The retirement formula is 2% @ 62 with a 7.25% employee contribution. Deferred Compensation Plans The City partners with both MissionSquare and Nationwide Retirement Solutions to provide you with additional options to fund your retirement. Comprehensive Annual Leave (CAL) The City encourages work/life balance. We offer paid Comprehensive Annual Leave (CAL) that can be used for rest and relaxation, personal business or personal/family illness. Holidays City employees receive a total of 13 paid holidays each calendar year. This includes 12 observed holidays and one floating holiday each year. Bonding Leave The City believes bonding with a new child is vitally important for families. Employees are provided up to eight weeks of bonding leave for the purpose of bonding with their child in connection with birth, adoption, or foster care placement. Bonding leave is paid at the rate of 2/3 of the employee’s base salary and may be used for up to one year following the birth, adoption or foster care placement. Tuition Reimbursement The City offers Tuition Reimbursement of up to $1,500 per fiscal year for job related education or training that will benefit the employee in their position. ComputerLoan Program After one full year of employment, the City provides employees with an interest-free loan of up to $2,000 to purchase a personal computer, iPad, or similar "computer tablet" device. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
The City of Temecula is an Equal Opportunity Employer. Position Description Position Description Join the City of Temecula’s Aquatics Division and their nationally recognized and award-winning aquatics program! The Community Services Department is hiring a full-time benefited Aquatics Coordinator. The Aquatics Division has two year round aquatic facilities and two seasonal aquatic facilities with a staff of 120. A collaborative team of Aquatic Supervisors oversees all four facilities. We teach over 4,000 swim lessons per year and serve 30,000 per month in the busy summer season. Aquatics Coordinator Position: This position is responsible for developing, implementing, and maintaining a diverse range of aquatic programs and activities for all ages and abilities. This role involves community engagement, event planning, scheduling, and marketing. The Aquatics Coordinator will also focus on volunteer coordination, staff training, and staff development for a cohesive, safety focused team of aquatics professionals. Ideal Candidate: The ideal candidate will have a passion for program development and community engagement who will excel in creating a safe and welcoming aquatic environment for all. We seek a motivated leader who possesses strong communication and scheduling abilities, along with a proven track record of coordinating and conducting staff training. Knowledge of aquatics industry rules and regulations is essential, and the ability to teach relevant courses is highly desirable. Our Community and Staff: City of Temecula is nestled in the heart of Southern California Wine Country! Located just 60 miles north of San Diego and 90 miles southeast of Los Angeles; Temecula is a beautiful, family friendly City offering outstanding quality of life, beautiful neighborhoods, parks, and amenities. With a current population of just over 108,000, the City of Temecula employs a highly skilled workforce of over 350 employees. Employees enjoy competitive compensation, rich benefit packages and leadership that recognizes and values our diverse employee population. Strong focus on employee morale, wellness, and family help to ensure a healthy work life balance for Temecula staff. This recruitment will remain open until filled. Please Note: Certifications are required at time of application. Please attach all certifications to your application. Applications will not be accepted without the required attachments. DEFINITION Under general supervision, performs responsible Community Services work in a Community Services facility, program and/or area with a limited degree of independence. DISTINGUISHING CHARACTERISTICS The Community Services Coordinator I is the Advanced Journey level classification in the Community Services series. The employee will assist in conducting Community Services program activities in area(s) of assignment. May be assigned to work directly with the public. The ability to provide a high level of customer service is extremely important. The Community Services Coordinator I is distinguished from the Community Services Specialist I by the level of responsibility assumed and the complexity of duties assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Director of Community Services or his/her designee. May provide lead supervision to assigned staff. Examples of Duties Duties may include, but are not limited to, the following: (All Assignments) Coordinates assigned program(s), facility, or events (including planning, development, implementation, staffing, set-up/break-down, and promotion) Provides guidance and training to lower-level staff and volunteers related to assigned program(s), facility, or events Assists with preparing purchasing agreements, contracts, requisitions, purchase orders, and reconciliations; tracks expenditures and/or revenues Prepares various forms of media for publication including flyers, press releases, website content, newsletters and brochures Assists in purchase, requisition, issuance and collection of equipment and program supplies Provides high level of customer service Makes presentations to community groups, Commissions, and others; prepares reports regarding assigned program Assists with receiving and reconciling payments by cash, check, credit cards, or automatic debits, and makes deposits; complies with all cash-handling requirements Sets-up and breaks down equipment and facilities; performs basic maintenance and cleaning, as needed Fosters a positive work environment Assists with preparing grant and award applications Provides administrative support; communicates with supervisors and managers regarding staff and other issues Stays up-to-date on principles and practices of relevant field of recreation or community services Completes documentation, which may include registrations, facility bookings, financial deposits, incident reports, and attendance records Complies with all relevant federal, state, and local safety and legal requirements Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Performs other duties of a similar nature Aquatics Duties: Assists in the recruitment process; assists in providing training, orientation, and motivation to all lower level aquatic staff; provides input to performance evaluations Assists with instructing all lifeguards, senior lifeguards, and lead lifeguards, in modern and complex principles of lifeguarding, advanced first aid (Title 22), CPR for the professional rescuer, oxygen administration, AED training, and Blood Borne Pathogen exposure training; administers medical aid and performs CPR in emergency situations as necessary; instructs employees in aquatic emergency operations; assists with in-service trainings as needed Coordinates daily operations at assigned sites, including collecting revenue, patron safety, and adhering to all federal, state, and local laws and regulations; confirms proper staffing ratios for each aquatic activity and class; performs regular safety inspections of pools, facilities, and equipment to reduce hazards and to provide maximum safety to patrons Leads, organizes and implements a comprehensive Learn to Swim program at an assigned site, including coordinating swim lesson courses, and serving as the primary contact for questions and concerns regarding swim classes and programs Ensures proper water chemistry levels; notifies the Aquatic Supervisor and Aquatic Manager of water chemistry imbalances and ensures that changes are made when necessary Assists in conducting in-service and training sessions Maintains a variety of records and reports, including, accident reports, incident reports, daily log book entries, water chemistry log entries, and other related information Performs research and surveys as they relate to specific projects, as assigned; promotes program participation by conducting appropriate outreach efforts; makes presentations to community groups and others Attends applicable seminars, webinars, classes, conferences and similar to improve knowledge and to stay abreast of the national standard of care Develops, organizes, and implements the junior lifeguard volunteer program; prepares schedules, maintains records, and develops and maintains volunteer program manual Oversees hourly site operations including, lifeguard rotations, patron safety, customer satisfaction, collection of fees, and problem solving; issues written and oral instructions to staff members, assigns duties and examines work for satisfactory completion; leads staff during assigned special projects including, but not limited to, special needs swim lessons, junior lifeguard training, water polo classes and other aquatic activities Communicates and coordinates with other City departments to accomplish the job requirements Participates in other Community Services Department events including setting up and taking down equipment and materials and facilitating activities Performs other duties of a similar nature Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. The City of Temecula utilizes equivalencies to substitute two years of applicable experience and similar responsibility for one year of college in order for a candidate to meet Minimum Qualifications. A typical combination of education, experience, and training for this classification includes: EDUCATION AND/OR EXPERIENCE High School Diploma or equivalent; and two (2) years of related experience. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Principles and practices of public Community Services programs Community Services, leisure and volunteer activities as they relate to various interests and abilities. Principles and practices of public relations Applicable federal, state and local laws and regulations Safe work practices and procedures First aid methods, practices and safety precautions related to Community Services programs. Occupational hazards and safety measures appropriate to work performed Aquatics Knowledge of: Principles and practices of planning, and coordinating creative and innovative aquatics programs for all populations, including special needs populations Principles and practices of water safety, swim instruction, lifeguarding, first aid and advanced CPR instruction; regulations, techniques, and procedures pertaining to the operation and maintenance of public swimming pools and aquatic facilities Modern principles of lifeguarding methods, tools, and equipment used in water safety and medical aid operations; methods and techniques of swimming and lifeguard instruction; methods and techniques of CPR and first aid Applicable federal, state, and local laws and regulations including accurate recordkeeping and reporting procedures Skill to: Operate various types of standard office equipment, including a personal computer and related software Operate a motor vehicle in a safe manner Ability to: Evaluate situations, identify problems, propose alternative solutions, and exercise sound judgment within established guidelines Establish and maintain courteous, cooperative, and effective working relationships with those encountered in the course of the work Prepare clear, concise and complete documents, reports and correspondence; maintain proper records Use proper English, spelling, grammar and punctuation Communicate effectively, both orally and in writing To learn first aid methods, practices and safety precautions related to Community Services programs Serve as emergency services worker in the event of an emergency LICENSES AND/OR CERTIFICATES Possession of a valid California Class C driver's license and an acceptable driving record. First Aid, CPR, AED, and Blood Borne Pathogens certificates are required within six (6) months of appointment. Aquatics Licenses and/or Certificates: American Red Cross Lifeguarding American Red Cross Advanced First Aid Training (Title 22) American Red Cross CPR for the Professional Rescuer American Red Cross Blood Borne Pathogens Control Training American Red Cross Oxygen Administration American Red Cross AED Essentials American Red Cross Water Safety Instructor (WSI) American Red Cross Lifeguarding Instructor* is desired American Red Cross Advanced First Aid Training (Title 22) Instructor is desired *(Includes: American Red Cross Blood Borne Pathogens Control Training Instructor, American Red Cross Oxygen Administration Instructor, American Red Cross AED Essentials Instructor, American Red Cross CPR for the Professional Rescuer Instructor SPECIAL REQUIREMENTS Satisfactory results from a background investigation and administrative screening. The administrative screening may include a pre-employment drug screening for positions which are designated as safety sensitive or security sensitive, including but not limited to being responsible for the care and custody of children and operating heavy equipment. May be required to occasionally work outside of regular work hours (e.g. evenings, holidays and weekends. Supplemental Information WORKING CONDITIONS & PHYSICAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit; talk or hear both in person and by telephone; use hands to finger, handle, feel or operate equipment needed to carry out duties of the position; and reach with hands and arms. The employee frequently stands or walks, and lifts and moves records and documents or objects weighing up to 50 pounds alone, and up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform work under changing deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with the public, including occasionally dissatisfied or quarrelsome individuals. The employee may work in an office or field setting, and may travel to different community centers and events. In the office setting, the noise level is frequently quiet or moderately quiet, at or below 50 decibels. In field settings, the employee is exposed to loud noise which frequently exceeds 70 decibels during Community Services activities, and works under variable weather conditions at different sites and events. Occasional driving is required to visit community services facilities, and attend community and public meetings. AQUATICS ADDITIONAL WORKING CONDITIONS AND PHYSICAL DEMANDS: Primary work environment is frequently outdoors, in and around aquatic facilities. The employee is exposed to loud noise levels which can frequently exceed 70 decibels. The employee may be exposed to outdoor temperatures occasionally below 30 degrees Fahrenheit, and occasionally exceeding 110 degrees Fahrenheit. This recruitment will establish an eligibility list which may be used to fill future vacancies in the same classification or below in the same classification series for both project and authorized positions. PLEASE NOTE: If you are a CalPERS annuitant, please be advised that this position does not meet the statutory criteria for post-retirement employment because the incumbent will be performing regular staff duties for an undetermined duration. Employment in this capacity would require you to rescind your retirement and reinstate as a current member of CalPERS. SUPPLEMENTAL INFORMATION : Flexibly Staffed: Yes FLSA Status: Non-exempt Conflict of Interest: Not Required Department: Community Services Bonding Required: No The City of Temecula is an Equal Opportunity Employer. Benefit Summary for Full-Time Represented Employees Full-time represented employees enjoy a generous allotment of $1,800 per month to purchase a variety of benefit options detailed below. City Contributions The City provides a Health Flex Contribution (HFC) of$600 per month that may be used for enrollment in the City’s health, dental, or vision insurance, or a health flexible spending account. Any unused portion of the HFC will be forfeited. A Cafeteria Allotment of $1,200 per month may be used to pay premiums for health, dental, vision, mandatory group life and disability insurance, and health or dependent care flexible spending accounts. Any unused cafeteria allotment will be paid to the employee as taxable income. Health Insurance The City’s health plans are administered by CalPERS. We offer a variety of health plans, including HMOs and PPOs. Dental Insurance Dental coverage is offered through MetLife. Employees have the option of HMO or PPO plans with rich benefits at competitive rates. Vision Insurance EyeMed provides the City’s vision plan. In addition to extensive coverage at a low rate, EyeMed partners with service providers and retailers throughout the region. Life and AD&D Insurance All City employees are required to enroll in a basic life and AD&D group policy in the amount of $50,000. Additional life insurance is also available for employees and their family members. Short- and Long-Term Disability All City employees are required to enroll in short- and long-term disability insurance. This insurance pays 2/3 of the employee’s wages if the employee is off work due to an illness or injury outside of work. Flexible Spending Accounts The flexible spending accounts provided by the City allow you to pay for certain health and dependent care expenses with pre-tax dollars. Supplemental Plans Supplemental plans through Aflac can help you bridge the gap in your existing health insurance. Plans include Accident Indemnity, Hospital Indemnity and Critical Illness Protection. Retirement Authorized employees are enrolled in the California Public Employees Retirement System (CalPERS). The City offers the followingretirement plans depending upon eligibility: Classic Tier 1 Members: This category applies to employees hired by the City of Temecula before 9/24/11. The retirement formula is 2.7% @ 55 with an 8% employee contribution; however, the City pays 5% of the employee's contribution. Classic Tier 2: This category applies to employees hired by the City of Temecula on or after 9/24/11, and are considered "classic"CalPERSMembers . The retirement formula is 2% @ 60 with a 7% employee contribution; however, the City pays 4% of the employee's contribution. PEPRA Members: This category applies to employees who are hired by the City of Temecula after 1/1/13 and are new toCalPERSmembership. The retirement formula is 2% @ 62 with a 7.25% employee contribution. Deferred Compensation Plans The City partners with both MissionSquare and Nationwide Retirement Solutions to provide you with additional options to fund your retirement. Comprehensive Annual Leave (CAL) The City encourages work/life balance. We offer paid Comprehensive Annual Leave (CAL) that can be used for rest and relaxation, personal business or personal/family illness. Holidays City employees receive a total of 13 paid holidays each calendar year. This includes 12 observed holidays and one floating holiday each year. Bonding Leave The City believes bonding with a new child is vitally important for families. Employees are provided up to eight weeks of bonding leave for the purpose of bonding with their child in connection with birth, adoption, or foster care placement. Bonding leave is paid at the rate of 2/3 of the employee’s base salary and may be used for up to one year following the birth, adoption or foster care placement. Tuition Reimbursement The City offers Tuition Reimbursement of up to $1,500 per fiscal year for job related education or training that will benefit the employee in their position. ComputerLoan Program After one full year of employment, the City provides employees with an interest-free loan of up to $2,000 to purchase a personal computer, iPad, or similar "computer tablet" device. Closing Date/Time: Continuous
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Associate Dean of Academics in the College of Social Sciences, the Program Director of Project Bound is responsible for maintaining and overseeing the day-to-day operations of the program, which includes, but is not limited to, facilitating the enrollment of all formerly incarcerated students who qualify for the program. The Program Director assesses each student's unique academic needs and familiarizes them with resources and services that will aid them in applying, matriculating, and ultimately graduating from San José State University. With the support of the Executive Director and Faculty Fellow, the Program Director acts as a liaison and will develop and maintain strong relationships and partnerships with faculty, staff, and administrators in various departments (such as Admissions, Evaluations, Financial Aid, CAPS, Student Success Centers, Career Center, etc.), local community colleges, and key stakeholders as well as partners in the external community (e.g., probation, parole, corrections, reentry services, and Santa Clara County Social services) that promote the success of Project Rebound. The Program Coordinator will undertake outreach promoting the program and will coordinate academic workshops for current and prospective students at SJSU on succeeding in higher education. Key Responsibilities Provide individualized pre-enrollment services to prospective Project Rebound students (e.g., academic assessment, financial aid advising) to help them prepare for admission to SJSU Provide ongoing direction, support, and programming for enrolled PR students to maximize their opportunities for success in graduation and career planning Communicate with parole and probation on behalf of current, graduated, and prospective students when necessary (both adults and juveniles). Program Director will selectively produce letters of support to the Board of Parole Terms, potential employers, and academic programs Teach soft skills course to PR students Seek to foster collegiality and mentorship amongst Project Rebound students Recruit new and existing students for the program Organize and/or attend outreach activities Attend policy, advocacy, and community events to represent PR Develop and distribute outreach publications to create easy pathways to enrollment at SJSU for formerly incarcerated students Consult with Executive Director (ED) on development of annual budget Manage accounts, providing regular budget reports to the Principal Investigator Oversee purchases for the program, preparing and submitting all requisitions for contracts and purchase orders Develop criteria for awarding emergency funding, tuition and textbook financial assistance to students Assist ED in preparing annual Chancellor's report Assist ED with fundraising and preparing reports for funders Create regular reports for presentation to ED, Chancellor's Office, and other invested parties Develop and maintain strong records and statistical data regarding outreach, applications, admissions, retention, nature of program participation, and graduation rates, as a means of evaluating the program and articulating the expansion of services available to clients Lead staff and student volunteers/interns Advise Faculty Fellow on how they can best support the chapter and students Knowledge, Skills & Abilities Ability to use independent judgment and deal with matters of a confidential and sensitive nature Excellent organizational, interpersonal, writing, and communication skills Working knowledge of Microsoft Word, Excel, Power Point, creating spreadsheets, graphs and relevant data for reports Adequate knowledge of data collection and methods; and the ability to interpret statistical data compiled from program activities Knowledge of the criminal justice and reentry system Ability to advise students individually or in groups on varied and complex matters Ability to communicate with constituents in a professional and respectful manner Ability to maintain confidentiality and appropriately handle sensitive communications with students, staff, faculty, and external agencies. Ability to provide high quality customer service in a high demand environment Ability to set expectations, determine accomplishments, and results and evaluate performance Ability to work in a fast-paced environment with the ability to provide high-level administrative support, multi-task and prioritize Ability to analyze complex data and propose solutions Ability to effectively train, develop & supervise staff Ability to work collaboratively with students, staff, faculty, and administrators Ability to analyze complex data and propose solutions Skilled in assessment of program and student learning outcomes and ability to adjust programs from feedback Ability to independently research answers to questions and make appropriate contacts of information and resolution of pertinent issues Ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations Required Qualifications Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related Four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling Preferred Qualifications Master's Degree Experience overcoming barriers similar to those confronting the project’s target population (i.e., a formerly incarcerated person) Two or more years of experience working with incarcerated and/or formerly incarcerated populations professional student services work experience (e.g., student advising) Experience supervising other staff Familiarity/experience with the Project Rebound program Compensation Classification: Student Services Professional IV Anticipated Hiring Range: $6,200/month - $6,900/month CSU Salary Range: $6,019/month - $8,585/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: June 17, 2024 through July 1, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jun 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary Reporting to the Associate Dean of Academics in the College of Social Sciences, the Program Director of Project Bound is responsible for maintaining and overseeing the day-to-day operations of the program, which includes, but is not limited to, facilitating the enrollment of all formerly incarcerated students who qualify for the program. The Program Director assesses each student's unique academic needs and familiarizes them with resources and services that will aid them in applying, matriculating, and ultimately graduating from San José State University. With the support of the Executive Director and Faculty Fellow, the Program Director acts as a liaison and will develop and maintain strong relationships and partnerships with faculty, staff, and administrators in various departments (such as Admissions, Evaluations, Financial Aid, CAPS, Student Success Centers, Career Center, etc.), local community colleges, and key stakeholders as well as partners in the external community (e.g., probation, parole, corrections, reentry services, and Santa Clara County Social services) that promote the success of Project Rebound. The Program Coordinator will undertake outreach promoting the program and will coordinate academic workshops for current and prospective students at SJSU on succeeding in higher education. Key Responsibilities Provide individualized pre-enrollment services to prospective Project Rebound students (e.g., academic assessment, financial aid advising) to help them prepare for admission to SJSU Provide ongoing direction, support, and programming for enrolled PR students to maximize their opportunities for success in graduation and career planning Communicate with parole and probation on behalf of current, graduated, and prospective students when necessary (both adults and juveniles). Program Director will selectively produce letters of support to the Board of Parole Terms, potential employers, and academic programs Teach soft skills course to PR students Seek to foster collegiality and mentorship amongst Project Rebound students Recruit new and existing students for the program Organize and/or attend outreach activities Attend policy, advocacy, and community events to represent PR Develop and distribute outreach publications to create easy pathways to enrollment at SJSU for formerly incarcerated students Consult with Executive Director (ED) on development of annual budget Manage accounts, providing regular budget reports to the Principal Investigator Oversee purchases for the program, preparing and submitting all requisitions for contracts and purchase orders Develop criteria for awarding emergency funding, tuition and textbook financial assistance to students Assist ED in preparing annual Chancellor's report Assist ED with fundraising and preparing reports for funders Create regular reports for presentation to ED, Chancellor's Office, and other invested parties Develop and maintain strong records and statistical data regarding outreach, applications, admissions, retention, nature of program participation, and graduation rates, as a means of evaluating the program and articulating the expansion of services available to clients Lead staff and student volunteers/interns Advise Faculty Fellow on how they can best support the chapter and students Knowledge, Skills & Abilities Ability to use independent judgment and deal with matters of a confidential and sensitive nature Excellent organizational, interpersonal, writing, and communication skills Working knowledge of Microsoft Word, Excel, Power Point, creating spreadsheets, graphs and relevant data for reports Adequate knowledge of data collection and methods; and the ability to interpret statistical data compiled from program activities Knowledge of the criminal justice and reentry system Ability to advise students individually or in groups on varied and complex matters Ability to communicate with constituents in a professional and respectful manner Ability to maintain confidentiality and appropriately handle sensitive communications with students, staff, faculty, and external agencies. Ability to provide high quality customer service in a high demand environment Ability to set expectations, determine accomplishments, and results and evaluate performance Ability to work in a fast-paced environment with the ability to provide high-level administrative support, multi-task and prioritize Ability to analyze complex data and propose solutions Ability to effectively train, develop & supervise staff Ability to work collaboratively with students, staff, faculty, and administrators Ability to analyze complex data and propose solutions Skilled in assessment of program and student learning outcomes and ability to adjust programs from feedback Ability to independently research answers to questions and make appropriate contacts of information and resolution of pertinent issues Ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations Required Qualifications Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related Four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling Preferred Qualifications Master's Degree Experience overcoming barriers similar to those confronting the project’s target population (i.e., a formerly incarcerated person) Two or more years of experience working with incarcerated and/or formerly incarcerated populations professional student services work experience (e.g., student advising) Experience supervising other staff Familiarity/experience with the Project Rebound program Compensation Classification: Student Services Professional IV Anticipated Hiring Range: $6,200/month - $6,900/month CSU Salary Range: $6,019/month - $8,585/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: June 17, 2024 through July 1, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jun 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sacramento County, CA
Sacramento, California, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 8/13/24, *9/3/24, *9/24/24 (final) Under general supervision, leads, plans, schedules, and oversees the work of staff engaged in ordering, receiving, storing, and issuing parts, equipment, tools, supplies, and services used in the repair and maintenance of vehicles and heavy equipment, and other store-related duties while performing the same and/or more difficult duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Examples of Knowledge and Abilities Knowledge of Principles and practices of leadership, mentoring, and training Operational characteristics, services, and activities of assigned programs and functions Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Basic arithmetic (addition, subtraction, multiplication, and division) Basic storekeeping, warehousing, and inventory methods and procedures Methods of estimating future supply needs and planning the ordering schedule Safety standards and procedures for handling various kinds of supplies, working in warehouses, driving, and lifting and moving large or heavy objects Record keeping used in ordering, storing, issuing and paying for supplies Basic kinds of contracts, shipping orders and purchase orders Purchasing terms, procedures, and pricing methodology Applicable federal, state, and local laws, codes, and regulations The following areas relative to vehicles and heavy equipment: Parts, equipment, tools, supplies, and services Current repair and maintenance technology and terminology Sources of specialized parts, equipment, tools, supplies, and services Cataloging systems Standard repair procedures Parts assemblies Types and grades of lubricants, coolants, brake, steering, and other fluids Ability to Lead and train staff in the class of Storekeeper - Fleet Services, and other staff performing work related to the assigned area Plan, coordinate, assign, and review the work of staff Provide work direction and instruction Research and evaluate work problems, and recommend solutions Communicate clearly and concisely, both verbally and in writing Develop and maintain cooperative, effective working relationships with others Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitment have been met Set priorities and resolve problems within assigned scope of work Learn to use and direct subordinates in the use of computerized inventory control and recordkeeping systems Organize storage space for most efficient use Operate small to heavy-duty forklifts and other material handling equipment Use basic accounts receivable and payable systems Learn and use basic County purchasing procedures Use a variety of common and specialized directories, catalogues, and manuals to locate and order various supplies, parts and equipment; determine the best supplier for a wide variety of automotive, specialized, and heavy equipment parts and accessories. Read and understand manufacturer automotive components cataloging systems Read and understand equipment specifications of vehicles and heavy equipment Order, handle, and store various kinds of specialized supplies such as hazardous materials and items with limited shelf-life Identify defective parts Employment Qualifications Minimum Qualifications Either: 1. One year of full-time paid experience employed by the County of Sacramento in the class of Storekeeper - Fleet Services Or: 2. Two years of full-time paid experience in an automotive or heavy equipment sales or service environment performing duties such as ordering, receiving, storing, issuing, and inventorying a variety of parts, equipment, tools, supplies and services used in the repair, service, and maintenance of automotive vehicles or heavy equipment. Note: Experience transporting automotive or heavy equipment parts, equipment, tools, and supplies is not qualifying. Educational Substitution: Up to six months of the required experience may be substituted with completed coursework or vocational training in automotive technology, automotive mechanics, mechanical engineering, or a closely related field from an accredited college, university, military, vocational, or other specialized training program based on the following: three (3) semester units (4.5 quarter units) equals one (1) month of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, is required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rule 11.4 or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Certification Requirement: Some positions in this class require the incumbent to obtain and maintain valid forklift and/or materials handling equipment certification(s). Failure to obtain or maintain the appropriate certification(s) may constitute cause for personnel action in accordance with Civil Service Rule 11.4 or applicable bargaining agreement. For positions requiring certification(s), the incumbent must be 18 years of age. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class require the incumbent to be able to: Lift, carry, and transport items weighing up to 90 pounds with or without assistance. Stoop or turn when lifting items. Push up to 65 pounds and pull up to 99 pounds to maneuver loaded, wheeled carts and/or pallet jacks with or without assistance. Stand and walk for extended periods of time on hard surfaces. Bend, kneel, and/or squat for extended periods of time. Reach above shoulder height. See and distinguish between different colors. Detect unusual odors. Wear the prescribed safety shoes or boots, and other required personal protective equipment. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class require the incumbent to: Work inside and/or outside in an area that may not have heating or air conditioning throughout a normal work day. Work weekends, holidays, non-routine hours and on-call. Work in the presence of dust, noxious fumes, and toxic materials. Work in the presence of loud or noisy conditions. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711. EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 9/24/2024 5:00 PM Pacific
Jul 24, 2024
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 8/13/24, *9/3/24, *9/24/24 (final) Under general supervision, leads, plans, schedules, and oversees the work of staff engaged in ordering, receiving, storing, and issuing parts, equipment, tools, supplies, and services used in the repair and maintenance of vehicles and heavy equipment, and other store-related duties while performing the same and/or more difficult duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Examples of Knowledge and Abilities Knowledge of Principles and practices of leadership, mentoring, and training Operational characteristics, services, and activities of assigned programs and functions Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Basic arithmetic (addition, subtraction, multiplication, and division) Basic storekeeping, warehousing, and inventory methods and procedures Methods of estimating future supply needs and planning the ordering schedule Safety standards and procedures for handling various kinds of supplies, working in warehouses, driving, and lifting and moving large or heavy objects Record keeping used in ordering, storing, issuing and paying for supplies Basic kinds of contracts, shipping orders and purchase orders Purchasing terms, procedures, and pricing methodology Applicable federal, state, and local laws, codes, and regulations The following areas relative to vehicles and heavy equipment: Parts, equipment, tools, supplies, and services Current repair and maintenance technology and terminology Sources of specialized parts, equipment, tools, supplies, and services Cataloging systems Standard repair procedures Parts assemblies Types and grades of lubricants, coolants, brake, steering, and other fluids Ability to Lead and train staff in the class of Storekeeper - Fleet Services, and other staff performing work related to the assigned area Plan, coordinate, assign, and review the work of staff Provide work direction and instruction Research and evaluate work problems, and recommend solutions Communicate clearly and concisely, both verbally and in writing Develop and maintain cooperative, effective working relationships with others Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitment have been met Set priorities and resolve problems within assigned scope of work Learn to use and direct subordinates in the use of computerized inventory control and recordkeeping systems Organize storage space for most efficient use Operate small to heavy-duty forklifts and other material handling equipment Use basic accounts receivable and payable systems Learn and use basic County purchasing procedures Use a variety of common and specialized directories, catalogues, and manuals to locate and order various supplies, parts and equipment; determine the best supplier for a wide variety of automotive, specialized, and heavy equipment parts and accessories. Read and understand manufacturer automotive components cataloging systems Read and understand equipment specifications of vehicles and heavy equipment Order, handle, and store various kinds of specialized supplies such as hazardous materials and items with limited shelf-life Identify defective parts Employment Qualifications Minimum Qualifications Either: 1. One year of full-time paid experience employed by the County of Sacramento in the class of Storekeeper - Fleet Services Or: 2. Two years of full-time paid experience in an automotive or heavy equipment sales or service environment performing duties such as ordering, receiving, storing, issuing, and inventorying a variety of parts, equipment, tools, supplies and services used in the repair, service, and maintenance of automotive vehicles or heavy equipment. Note: Experience transporting automotive or heavy equipment parts, equipment, tools, and supplies is not qualifying. Educational Substitution: Up to six months of the required experience may be substituted with completed coursework or vocational training in automotive technology, automotive mechanics, mechanical engineering, or a closely related field from an accredited college, university, military, vocational, or other specialized training program based on the following: three (3) semester units (4.5 quarter units) equals one (1) month of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, is required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rule 11.4 or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Certification Requirement: Some positions in this class require the incumbent to obtain and maintain valid forklift and/or materials handling equipment certification(s). Failure to obtain or maintain the appropriate certification(s) may constitute cause for personnel action in accordance with Civil Service Rule 11.4 or applicable bargaining agreement. For positions requiring certification(s), the incumbent must be 18 years of age. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class require the incumbent to be able to: Lift, carry, and transport items weighing up to 90 pounds with or without assistance. Stoop or turn when lifting items. Push up to 65 pounds and pull up to 99 pounds to maneuver loaded, wheeled carts and/or pallet jacks with or without assistance. Stand and walk for extended periods of time on hard surfaces. Bend, kneel, and/or squat for extended periods of time. Reach above shoulder height. See and distinguish between different colors. Detect unusual odors. Wear the prescribed safety shoes or boots, and other required personal protective equipment. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class require the incumbent to: Work inside and/or outside in an area that may not have heating or air conditioning throughout a normal work day. Work weekends, holidays, non-routine hours and on-call. Work in the presence of dust, noxious fumes, and toxic materials. Work in the presence of loud or noisy conditions. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711. EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 9/24/2024 5:00 PM Pacific
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Associate Director of Residential Education Classification Title: Administrator I Posting Details Priority Application Deadline (Posting will remain open until filled): Sunday, June 16, 2024 @ 11:55pm PST Hiring Preference Not Applicable Position Summary Reporting to the Sr. Director for University Housing, the Associate Director of Residential Education is responsible for the leadership and management of all aspects of the residential education program. This includes supervision, leadership, and evaluation of seven (7) Residential Hall Coordinators (RHC-SSP II classification), two (2) Assistant Directors (ADs are SSPIV classification), two (2) graduate students, and 53 Resident Advisors, 6-8 Residence Hall Association Student Leaders, and 75 approximately student employees (Front Desk Assistants). The incumbent is also responsible for the overall coordination, staffing, policy and budget development, and management of all on-campus residence halls (currently 2100 bed spaces, new residence hall adding approximately 350 beds coming on line 2026); guide the live-in staff team towards the development of residence hall communities that integrate the students' residential and academic experiences, academic support programs and the facilitation of faculty involvement in the residence hall communities (Faculty in Residence/Faculty Mentor Program). The Associate Director oversees residence hall and University Policy violations (Title 5) involving residence hall students. The incumbent will work closely with the Residence Hall Coordinators in creating an environment of innovation and creativity while also valuing individual and group differences; instill in staff through teaching and role modeling the departmental values of Integrity, Teamwork, Respect, Customer Service, Professionalism and Innovation. This position has complete oversight and ultimate responsibility for 2100 residents, nine (9) full time staff members and approximately 125 student staff. Incumbent is involved with decisions as it concerns all student staff hiring, training and termination. Incumbent's breadth of responsibility includes the ability to recommend all full-time staff hiring and termination. The incumbent will represent the department on University committees. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $7,083 per month - $8,750 per month, commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,938 per month - $11,703.00 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (At-Will) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday 8am-5pm. Hours and days will vary including evenings and weekends. Department Information Offering various and diverse living and learning experiences, the University Housing Services Office is an integral part of the educational mission of Sacramento State. As such, the office strives to create a welcoming and stimulating environment that prompts students to participate in co-curricular activities that promote life and leadership skills, social responsibility, and academic success. For more information: https://www.csus.edu/student-life/housing/ Required Qualifications Master's Degree in High Education, College Student Personnel, Business Administration or related field required. Three to five years' experience in a mid-level supervisor position Experience supervising students (i.e. Student Assistants, Graduate Assistants), and full-time professionals from entry level Coordinators through Assistant Director leads. Experience in developing and implementing student and professional staff training and development. Excellent interpersonal and written communication and administrative skills. Experience with crisis management, on-call support, and student conduct. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. CONDITIONS OF EMPLOYMENT Ability to pass background check Preferred Qualifications Experience working with collective bargaining agreements and represented employees. Experience with the development and implementation of social justice education initiatives. Programming experience with residential theme communities/ faculty mentoring programs. Involvement in professional associations and/or organizations. Experience with Budget oversight and program assessment. Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. Applicants will respond to the following supplemental questions: Sacramento State is actively engaged in a university-wide antiracism initiative. Please describe your approach to diversity, inclusion, and equity in the workplace. In addition, describe how you might work to support and advance these values through this position. What experience do you have serving a diverse student population? This role involves excellent customer service skills in communicating with students, staff, faculty, administrators, and the broader University community. Please describe your philosophy or approach regarding customer service. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: May 30 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title: Associate Director of Residential Education Classification Title: Administrator I Posting Details Priority Application Deadline (Posting will remain open until filled): Sunday, June 16, 2024 @ 11:55pm PST Hiring Preference Not Applicable Position Summary Reporting to the Sr. Director for University Housing, the Associate Director of Residential Education is responsible for the leadership and management of all aspects of the residential education program. This includes supervision, leadership, and evaluation of seven (7) Residential Hall Coordinators (RHC-SSP II classification), two (2) Assistant Directors (ADs are SSPIV classification), two (2) graduate students, and 53 Resident Advisors, 6-8 Residence Hall Association Student Leaders, and 75 approximately student employees (Front Desk Assistants). The incumbent is also responsible for the overall coordination, staffing, policy and budget development, and management of all on-campus residence halls (currently 2100 bed spaces, new residence hall adding approximately 350 beds coming on line 2026); guide the live-in staff team towards the development of residence hall communities that integrate the students' residential and academic experiences, academic support programs and the facilitation of faculty involvement in the residence hall communities (Faculty in Residence/Faculty Mentor Program). The Associate Director oversees residence hall and University Policy violations (Title 5) involving residence hall students. The incumbent will work closely with the Residence Hall Coordinators in creating an environment of innovation and creativity while also valuing individual and group differences; instill in staff through teaching and role modeling the departmental values of Integrity, Teamwork, Respect, Customer Service, Professionalism and Innovation. This position has complete oversight and ultimate responsibility for 2100 residents, nine (9) full time staff members and approximately 125 student staff. Incumbent is involved with decisions as it concerns all student staff hiring, training and termination. Incumbent's breadth of responsibility includes the ability to recommend all full-time staff hiring and termination. The incumbent will represent the department on University committees. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $7,083 per month - $8,750 per month, commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,938 per month - $11,703.00 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (At-Will) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday 8am-5pm. Hours and days will vary including evenings and weekends. Department Information Offering various and diverse living and learning experiences, the University Housing Services Office is an integral part of the educational mission of Sacramento State. As such, the office strives to create a welcoming and stimulating environment that prompts students to participate in co-curricular activities that promote life and leadership skills, social responsibility, and academic success. For more information: https://www.csus.edu/student-life/housing/ Required Qualifications Master's Degree in High Education, College Student Personnel, Business Administration or related field required. Three to five years' experience in a mid-level supervisor position Experience supervising students (i.e. Student Assistants, Graduate Assistants), and full-time professionals from entry level Coordinators through Assistant Director leads. Experience in developing and implementing student and professional staff training and development. Excellent interpersonal and written communication and administrative skills. Experience with crisis management, on-call support, and student conduct. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. CONDITIONS OF EMPLOYMENT Ability to pass background check Preferred Qualifications Experience working with collective bargaining agreements and represented employees. Experience with the development and implementation of social justice education initiatives. Programming experience with residential theme communities/ faculty mentoring programs. Involvement in professional associations and/or organizations. Experience with Budget oversight and program assessment. Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. Applicants will respond to the following supplemental questions: Sacramento State is actively engaged in a university-wide antiracism initiative. Please describe your approach to diversity, inclusion, and equity in the workplace. In addition, describe how you might work to support and advance these values through this position. What experience do you have serving a diverse student population? This role involves excellent customer service skills in communicating with students, staff, faculty, administrators, and the broader University community. Please describe your philosophy or approach regarding customer service. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: May 30 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Managing Director, the Assistant Director, Exploratory Student Success Center assists in the oversight of day-to-day operations and activities of the Student Success Center (SSC), in addition to serving in the role as an advisor. Working independently, under limited supervision, the Assistant Director assists the Managing Director in leading, developing, coordinating, implementing, and assessing unit activities, advising services, and programs in accordance with California State University (CSU) and San José State University (SJSU) policies to ensure academic success for all students in the SSC. Key Responsibilities Provides general oversight of the day-to-day operations of the SSC to ensure excellent customer service that supports student success at all levels. Implements business processes for the academic year, and relays appropriate feedback to meet demands and specified timelines. With direction from the SSC Managing Director, organize and coordinate hiring, training, supervision, and evaluation of student assistants. Collaborate with SSC Managing Director to develop and implement center specific data collection and tracking strategies to evaluate effectiveness and quality of programs. Advise a caseload of College of Information, Data, & Society Students With direction from the SSC Managing Director, provide coordination, implementation, and advising for Early Support Program With direction from the Associate Vice Provost for Undergraduate Advising and Success, the AD will be the project director for the California Promise program Collaborate with the SSC Managing Director, to provide coordination, implementation, and advising to special programs, including orientation, Early Support, Academic Probation, and other UAS initiatives Resolves student issues or recommends appropriate courses of action related to difficult academic situations Maintain knowledge of high-impact practices and research in academic advising Knowledge, Skills & Abilities Strong oral and written communication skills, including thorough knowledge of English grammar, business writing, punctuation and spelling Ability to compose and appropriately format various types of correspondence, reports and communications Ability to create materials and presentations Working knowledge of software applications such as word processing, spreadsheets, database management, and the internet. Ability to use PeopleSoft and working knowledge of student success related applications such as EAB, MyGPS, and others Ability to advise students individually or in groups on routine matters Ability to interface with a variety of campus offices through the establishment of liaison connections to maximize student success Ability to communicate with constituents in a professional and respectful manner General knowledge of principles of individual and group behavior, techniques used in advising, and college student development theory, and provide holistic advising support to students in-person and virtually Ability to determine proper techniques and actions to utilize while engaged with individuals, including de-escalation General knowledge of research-based and data-informed practices Required Qualifications Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related. Four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling Preferred Qualifications Master’s in Higher education administration, education, Educational Counseling, Clinical Psychology, Social Work or directly related discipline Minimum of five years of experience working directly in higher education Demonstrated advising experience Demonstrated working knowledge of academic/general education requirements, admissions and registration processes, and resources available to students Experience supervising students Demonstrated ability to establish and maintain cooperative working relationships within a diverse multicultural environment Compensation Classification: Student Services Professional IV Anticipated Hiring Range: $7,000/month - $7,099/month CSU Salary Range: $6,019/month - $8,585/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: June 17, 2024 through July 2, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jun 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary Reporting to the Managing Director, the Assistant Director, Exploratory Student Success Center assists in the oversight of day-to-day operations and activities of the Student Success Center (SSC), in addition to serving in the role as an advisor. Working independently, under limited supervision, the Assistant Director assists the Managing Director in leading, developing, coordinating, implementing, and assessing unit activities, advising services, and programs in accordance with California State University (CSU) and San José State University (SJSU) policies to ensure academic success for all students in the SSC. Key Responsibilities Provides general oversight of the day-to-day operations of the SSC to ensure excellent customer service that supports student success at all levels. Implements business processes for the academic year, and relays appropriate feedback to meet demands and specified timelines. With direction from the SSC Managing Director, organize and coordinate hiring, training, supervision, and evaluation of student assistants. Collaborate with SSC Managing Director to develop and implement center specific data collection and tracking strategies to evaluate effectiveness and quality of programs. Advise a caseload of College of Information, Data, & Society Students With direction from the SSC Managing Director, provide coordination, implementation, and advising for Early Support Program With direction from the Associate Vice Provost for Undergraduate Advising and Success, the AD will be the project director for the California Promise program Collaborate with the SSC Managing Director, to provide coordination, implementation, and advising to special programs, including orientation, Early Support, Academic Probation, and other UAS initiatives Resolves student issues or recommends appropriate courses of action related to difficult academic situations Maintain knowledge of high-impact practices and research in academic advising Knowledge, Skills & Abilities Strong oral and written communication skills, including thorough knowledge of English grammar, business writing, punctuation and spelling Ability to compose and appropriately format various types of correspondence, reports and communications Ability to create materials and presentations Working knowledge of software applications such as word processing, spreadsheets, database management, and the internet. Ability to use PeopleSoft and working knowledge of student success related applications such as EAB, MyGPS, and others Ability to advise students individually or in groups on routine matters Ability to interface with a variety of campus offices through the establishment of liaison connections to maximize student success Ability to communicate with constituents in a professional and respectful manner General knowledge of principles of individual and group behavior, techniques used in advising, and college student development theory, and provide holistic advising support to students in-person and virtually Ability to determine proper techniques and actions to utilize while engaged with individuals, including de-escalation General knowledge of research-based and data-informed practices Required Qualifications Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related. Four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling Preferred Qualifications Master’s in Higher education administration, education, Educational Counseling, Clinical Psychology, Social Work or directly related discipline Minimum of five years of experience working directly in higher education Demonstrated advising experience Demonstrated working knowledge of academic/general education requirements, admissions and registration processes, and resources available to students Experience supervising students Demonstrated ability to establish and maintain cooperative working relationships within a diverse multicultural environment Compensation Classification: Student Services Professional IV Anticipated Hiring Range: $7,000/month - $7,099/month CSU Salary Range: $6,019/month - $8,585/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: June 17, 2024 through July 2, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jun 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Nassau County, FL
NASSAU COUNTY, Florida, United States
Description Assists in planning and managing the activities of the Nassau County Library System in order to ensure the proper administration and provision of County Library Services. Prepares, presents, and maintains State Aid grant budget. Maintains positive rapport with the public and other agencies to foster a positive Library image within the community. Oversees daily operations at the main Library facility and supervises assigned Library staff. Supervises circulation staff at the main library and provides probationary and annual evaluations. Assists in creation of Library Long Range Plan; including scheduling community Focus groups and leading staff Focus groups. This position is not assigned by building or particular location and requires the flexibility to work at various library branches as assigned. Requires evening and weekend work. Examples of Duties Assists the Library Director with the responsibilities of planning and managing the activities of the Nassau County Library System. Oversees daily operations at the Library’s main branch, to include managing the Reference, Non-Fiction and Local History Collections. Maintains reference materials, evaluates materials, recommends new materials and weeds collections on a regular basis.. Prepares, presents, maintains and submits all State Aid to Libraries grant program to include documentation and reporting; reviews with Library Director as required. Assists in preparing, presenting and maintaining other departmental/branch budgets. Designs and maintains a functional website for all libraries using a third-party web designer. Assists in creating and implementing the annual plan of service and long-range plan, to include recommending technology plans for libraries for the improvement of Countywide Library services as required. Supervises duties of assigned Library staff; supervisory duties include instructing; assigning, reviewing and planning work of others; maintaining standards; coordinating activities; allocating personnel; recommending new employees; acting on employee problems and recommending employee transfers, promotions and discipline; reviews the work of subordinate staff for completeness and accuracy; evaluates and makes recommendations as appropriate; offers training, advice and assistance as needed. Plans and coordinates all adult programs at the main Library. Seeks and develops adult program opportunities for all Library branches; coordinates adult programming with all Friends of the Library (FOL) Groups. Assists patrons applying for passports to include: scheduling appointments, interpreting passport policies, processing photographs, preparing passport transmittals; processing and mailing passport applications daily, etc. Manages the Volunteer Program; interviews, selects, schedules and assigns duties and supervises volunteers for main library. This includes community and student workers. Maintains records of work performed. Writes Library press releases promoting activities and services for newspapers, social media and web page. Posts press releases to Library website. Schedules, oversees and prepares the use of the Library meeting room to include assisting with policy interpretations as needed. Performs duties of Library Director in his/her absence, to include attending various County/City community meetings. Receives and responds to public inquiries and complaints regarding Library programs and services. Proctors tests for college students and professionals; instructs students and community groups on bibliographic information. Serves as representative on the County Safety and Wellness Committees and actively participates in local, regional, state and national organizations as they relate to the Library. Assists with developing Library policies and revising existing policies as needed. Prepares, processes and submits various documents, including monthly and annual reports, newspaper/media releases, publicity materials, work orders, instructional materials, Annual Statistical Summary, departmental inventory, schedules, various other reports, memos, correspondence, etc. Interacts and communicates with various groups and individuals such as the immediate supervisor, subordinates, co-workers, County employees, Library patrons, volunteers/students and community service workers, vendors, professional peers, and the general public. Performs circulation desk functions which may include but are not limited to shelving library materials; emptying book drops; preparing and recording daily newspapers. Balancing cash register. Accepting patron applications for library cards; receiving and processing requests from patrons for book reserves, interlibrary loans and new book purchases. Acts as liaison with various groups, to include but not limited to, coordinating voter registration for State Library of Florida and the Amelia Island Genealogical Society. Performs a variety of routine office duties as required, which may include but are not limited to typing reports and correspondence, entering computer data, copying and filing documents, answering the telephone, etc. Operates a vehicle and a variety of equipment which may include a computer, printer, typewriter, scanner, microfilm reader, microfiche reader, audio-visual equipment, bar code scanners, fax machine, copier, calculator, telephone, etc. Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests. Performs related duties as required. (These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.) Typical Qualifications Requires a Master’s Degree in Library Science accredited by the American Library Association and at least two (2) years of professional library experience, after completing the library education program. Must obtain and maintain annual certification with the Department of State as required to process passports with six (6) months of hire. Must possess a valid State Driver’s License. Supplemental Information Knowledge of the methods, policies and procedures of the Department and Nassau County as they pertain to the performance of duties of the Assistant Library Director. Knowledge of the functions and interrelationships of County and other Governmental agencies. Knowledge of the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position. Ability to help ensure Departmental and County compliance with all applicable laws and regulations. Knowledge of the methods and practices of Public Library operations and administration, including acquisitions, cataloging, circulation, reference services, children’s and adult services, etc. Knowledge of the Dewey Decimal Classification. Knowledge of reference topics and is able to assist patrons in locating and researching information as needed. Ability to consistently provide quality customer service to patrons and staff as required. Ability to make sound, educated decisions. Ability to plan, organize and direct professional staff, support staff and volunteers. Ability to apply supervisory and managerial concepts and principles; has knowledge of administrative principles involved in developing, directing and supervising various programs and related activities. Ability to offer instruction and advice to subordinates regarding Departmental policies, methods and regulations. Ability to perform employee evaluations and to make recommendations based on results. Ability to offer training and assistance to co-workers and employees of other departments as required. Skilled in public relations. Ability to take the initiative to complete the duties of the position without the need of direct supervision. Ability to plan, organize and prioritize daily assignments and work activities. Ability to learn and utilize new skills and information to improve job performance and efficiency. Knowledge of proper English usage, punctuation, spelling and grammar. Knowledge of modern office practices and technology. Ability to use a computer for word processing and records management. Ability to perform required mathematical calculations. Ability to read and interpret various materials pertaining to the responsibilities of the job. Ability to assemble and analyze information and make written reports and records in a concise, clear and effective manner. Ability to produce quality work despite the stress of deadlines. Knowledge of the terminology and various professional languages used within the department. Ability to maintain effective relationships with co-workers, personnel of other departments, professionals and members of the public through contact and cooperation. Ability to make public presentations. Ability to react calmly and quickly in emergency situations. ESSENTIAL PHYSICAL SKILLS: Task may require extended periods of time at a keyboard, workstation or standing. Stooping Sitting Kneeling Bending Crouching Reaching Standing Walking Lifting and carrying up to 20 lbs. Pushing and pulling (Reasonable accommodations will be made for otherwise qualified individuals with a disability) WORK ENVIRONMENT: Work is performed inside and occasionally in an outside environment. Knowledge of the occupational hazards and safety precautions of the job. ADDITIONAL INFORMATION: Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time. An organization is only as good as the people it employs. To attract and retain the best team possible, the Nassau County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BOCC-Contributed Benefits Medical & Prescription Drugs Benefits Health Savings Account (HSA) Contributions with a Qualified Plan Florida Retirement System Employee Assistance Program Tuition Assistance Program Optional Benefits Dental Vision Life & AD&D Supplemental & Dependent Life & AD&D Insurance Long Term Disability Voluntary Benefits Offered By Aflac and/or Colonial 457(b) Deferred Compensation Program Roth IRA NOTE: For detailed information regarding available benefits click here. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute. TUITION ASSISTANCE PROGRAM The County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details. HOLIDAYS The following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees: New Year's Day Martin Luther King, Jr. Day Presidents Day Good Friday Memorial Day Juneteenth Independence Day Labor Day Veterans Day Thanksgiving Day The Day After Thanksgiving Christmas Eve Christmas Day PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula: Years of Employment Hours Per Year 0 through the end of the 4th year 180 5 years through the end of the 10th year 200 11 years through the end of the 15th year 220 16 years and over 240 For additional information please view Nassau County's Policies & Procedures .
Jul 10, 2024
Full Time
Description Assists in planning and managing the activities of the Nassau County Library System in order to ensure the proper administration and provision of County Library Services. Prepares, presents, and maintains State Aid grant budget. Maintains positive rapport with the public and other agencies to foster a positive Library image within the community. Oversees daily operations at the main Library facility and supervises assigned Library staff. Supervises circulation staff at the main library and provides probationary and annual evaluations. Assists in creation of Library Long Range Plan; including scheduling community Focus groups and leading staff Focus groups. This position is not assigned by building or particular location and requires the flexibility to work at various library branches as assigned. Requires evening and weekend work. Examples of Duties Assists the Library Director with the responsibilities of planning and managing the activities of the Nassau County Library System. Oversees daily operations at the Library’s main branch, to include managing the Reference, Non-Fiction and Local History Collections. Maintains reference materials, evaluates materials, recommends new materials and weeds collections on a regular basis.. Prepares, presents, maintains and submits all State Aid to Libraries grant program to include documentation and reporting; reviews with Library Director as required. Assists in preparing, presenting and maintaining other departmental/branch budgets. Designs and maintains a functional website for all libraries using a third-party web designer. Assists in creating and implementing the annual plan of service and long-range plan, to include recommending technology plans for libraries for the improvement of Countywide Library services as required. Supervises duties of assigned Library staff; supervisory duties include instructing; assigning, reviewing and planning work of others; maintaining standards; coordinating activities; allocating personnel; recommending new employees; acting on employee problems and recommending employee transfers, promotions and discipline; reviews the work of subordinate staff for completeness and accuracy; evaluates and makes recommendations as appropriate; offers training, advice and assistance as needed. Plans and coordinates all adult programs at the main Library. Seeks and develops adult program opportunities for all Library branches; coordinates adult programming with all Friends of the Library (FOL) Groups. Assists patrons applying for passports to include: scheduling appointments, interpreting passport policies, processing photographs, preparing passport transmittals; processing and mailing passport applications daily, etc. Manages the Volunteer Program; interviews, selects, schedules and assigns duties and supervises volunteers for main library. This includes community and student workers. Maintains records of work performed. Writes Library press releases promoting activities and services for newspapers, social media and web page. Posts press releases to Library website. Schedules, oversees and prepares the use of the Library meeting room to include assisting with policy interpretations as needed. Performs duties of Library Director in his/her absence, to include attending various County/City community meetings. Receives and responds to public inquiries and complaints regarding Library programs and services. Proctors tests for college students and professionals; instructs students and community groups on bibliographic information. Serves as representative on the County Safety and Wellness Committees and actively participates in local, regional, state and national organizations as they relate to the Library. Assists with developing Library policies and revising existing policies as needed. Prepares, processes and submits various documents, including monthly and annual reports, newspaper/media releases, publicity materials, work orders, instructional materials, Annual Statistical Summary, departmental inventory, schedules, various other reports, memos, correspondence, etc. Interacts and communicates with various groups and individuals such as the immediate supervisor, subordinates, co-workers, County employees, Library patrons, volunteers/students and community service workers, vendors, professional peers, and the general public. Performs circulation desk functions which may include but are not limited to shelving library materials; emptying book drops; preparing and recording daily newspapers. Balancing cash register. Accepting patron applications for library cards; receiving and processing requests from patrons for book reserves, interlibrary loans and new book purchases. Acts as liaison with various groups, to include but not limited to, coordinating voter registration for State Library of Florida and the Amelia Island Genealogical Society. Performs a variety of routine office duties as required, which may include but are not limited to typing reports and correspondence, entering computer data, copying and filing documents, answering the telephone, etc. Operates a vehicle and a variety of equipment which may include a computer, printer, typewriter, scanner, microfilm reader, microfiche reader, audio-visual equipment, bar code scanners, fax machine, copier, calculator, telephone, etc. Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests. Performs related duties as required. (These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.) Typical Qualifications Requires a Master’s Degree in Library Science accredited by the American Library Association and at least two (2) years of professional library experience, after completing the library education program. Must obtain and maintain annual certification with the Department of State as required to process passports with six (6) months of hire. Must possess a valid State Driver’s License. Supplemental Information Knowledge of the methods, policies and procedures of the Department and Nassau County as they pertain to the performance of duties of the Assistant Library Director. Knowledge of the functions and interrelationships of County and other Governmental agencies. Knowledge of the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position. Ability to help ensure Departmental and County compliance with all applicable laws and regulations. Knowledge of the methods and practices of Public Library operations and administration, including acquisitions, cataloging, circulation, reference services, children’s and adult services, etc. Knowledge of the Dewey Decimal Classification. Knowledge of reference topics and is able to assist patrons in locating and researching information as needed. Ability to consistently provide quality customer service to patrons and staff as required. Ability to make sound, educated decisions. Ability to plan, organize and direct professional staff, support staff and volunteers. Ability to apply supervisory and managerial concepts and principles; has knowledge of administrative principles involved in developing, directing and supervising various programs and related activities. Ability to offer instruction and advice to subordinates regarding Departmental policies, methods and regulations. Ability to perform employee evaluations and to make recommendations based on results. Ability to offer training and assistance to co-workers and employees of other departments as required. Skilled in public relations. Ability to take the initiative to complete the duties of the position without the need of direct supervision. Ability to plan, organize and prioritize daily assignments and work activities. Ability to learn and utilize new skills and information to improve job performance and efficiency. Knowledge of proper English usage, punctuation, spelling and grammar. Knowledge of modern office practices and technology. Ability to use a computer for word processing and records management. Ability to perform required mathematical calculations. Ability to read and interpret various materials pertaining to the responsibilities of the job. Ability to assemble and analyze information and make written reports and records in a concise, clear and effective manner. Ability to produce quality work despite the stress of deadlines. Knowledge of the terminology and various professional languages used within the department. Ability to maintain effective relationships with co-workers, personnel of other departments, professionals and members of the public through contact and cooperation. Ability to make public presentations. Ability to react calmly and quickly in emergency situations. ESSENTIAL PHYSICAL SKILLS: Task may require extended periods of time at a keyboard, workstation or standing. Stooping Sitting Kneeling Bending Crouching Reaching Standing Walking Lifting and carrying up to 20 lbs. Pushing and pulling (Reasonable accommodations will be made for otherwise qualified individuals with a disability) WORK ENVIRONMENT: Work is performed inside and occasionally in an outside environment. Knowledge of the occupational hazards and safety precautions of the job. ADDITIONAL INFORMATION: Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time. An organization is only as good as the people it employs. To attract and retain the best team possible, the Nassau County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BOCC-Contributed Benefits Medical & Prescription Drugs Benefits Health Savings Account (HSA) Contributions with a Qualified Plan Florida Retirement System Employee Assistance Program Tuition Assistance Program Optional Benefits Dental Vision Life & AD&D Supplemental & Dependent Life & AD&D Insurance Long Term Disability Voluntary Benefits Offered By Aflac and/or Colonial 457(b) Deferred Compensation Program Roth IRA NOTE: For detailed information regarding available benefits click here. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute. TUITION ASSISTANCE PROGRAM The County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details. HOLIDAYS The following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees: New Year's Day Martin Luther King, Jr. Day Presidents Day Good Friday Memorial Day Juneteenth Independence Day Labor Day Veterans Day Thanksgiving Day The Day After Thanksgiving Christmas Eve Christmas Day PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula: Years of Employment Hours Per Year 0 through the end of the 4th year 180 5 years through the end of the 10th year 200 11 years through the end of the 15th year 220 16 years and over 240 For additional information please view Nassau County's Policies & Procedures .
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION THE COMMUNITY Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses), serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Known for its livable and desirable neighborhoods, Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. CITY GOVERNMENT Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov . DEPARTMENT The Department of Health and Human Services has been improving the health of the Long Beach community for over a century, and Long Beach is one of only three municipal health jurisdictions in the State of California, as well as one of three City homeless continuums of care in Los Angeles County. The Department recently received public health reaccreditation and works to address matters of public health and safety, including communicable disease, strengthening the public safety net, and equitable access to care. Of the Department’s $170 million budget, more than 80% comes from grant funding. The Department is overseen by the Director of Health and Human Services and has more than 55 programs serving the health and wellness of the City. It is organized into seven bureaus—Community Health, Communicable Disease and Emergency Response, Collective Impact, Environmental Health, Homeless Services, the Housing Authority, and Administrative and Financial Services. The Department operates its programs and services as efficiently and effectively as possible, using technology, innovation, and creativity to enhance the quality of services provided to the Long Beach community. EXAMPLES OF DUTIES THE POSITION Reporting to the Housing Authority Bureau Manager, the Housing Administrative and Financial Services Officer is an at-will position who will oversee the administrative, financial, technological, facilities management, and complex special projects within the Housing Authority Bureau that will support the bureau's mission of creating and preserving affordable housing within the City of Long Beach. This position will be located at the City of Long Beach Housing Authority, 1500 Hughes Way, Suite A, Long Beach CA 90810. Specific duties include: Prepares, monitors, and manages bureau budgets in accordance with policies and procedures outlined by the Department of Housing and Urban Development (HUD), the City of Long Beach, and various granting agencies, ensuring fiscal integrity and efficient allocation of resources. Oversees the comprehensive management of personnel requests and expenses, ensuring alignment with bureau budgets, organizational structures, and City regulations. Ensures strict administrative and programmatic compliance with contractual funding requirements, focusing on budget management and voucher utilization to maximize funding opportunities and operational effectiveness. Monitors, analyzes, and advises on current and anticipated changes in Federal, State, and local housing laws, regulations, and funding opportunities to proactively adapt strategies and operations. Leads extensive data collection, reporting, and analysis functions to meet federal, State, and City requirements, enhancing grant performance reporting, tracking, and management. Prepares, reviews, and submits detailed housing commission agenda items and reports, including technical reports required by funding agencies to maintain transparency and accountability. Oversees the development and implementation of comprehensive Bureau policies, procedures, notices, and newsletters to ensure consistency and legal compliance across operations. Manages facilities maintenance, space planning, and improvement projects for Housing Authority buildings, parking lots, and facilities, ensuring a safe and efficient physical environment. Oversees the implementation, management, and optimization of housing management software and other technological tools within the bureau, ensuring these systems enhance operational efficiency, data accuracy, and user accessibility. Champions data-driven decision-making processes, leveraging advanced data analytics to inform strategic planning and operational improvements, while also spearheading initiatives for technological innovation and process streamlining to keep the bureau at the forefront of industry standards. Performs additional duties as required, adapting to evolving operational needs and strategic objectives of the Housing Authority. REQUIREMENTS TO FILE EDUCATION Graduation from an accredited college or university with a bachelor’s degree in Public Administration, Business Administration, Finance, or a closely related field. (Proof required.) Candidates may substitute experience offering specific and substantial preparation for the duties of the position for the required education on a year-for-year basis. EXPERIENCE Three (3) years of full-time, progressively responsible experience overseeing financial or programmatic operations for a Housing Authority Agency, governmental agency, or non-profit agency. A minimum of one (1) year of the required experience must have been in a management or supervisory capacity. ADDITIONAL REQUIREMENTS Valid motor vehicle operator license. (Required to obtain a California motor vehicle operator license within 6 months of employment if license is out of state. DMV K4 driver license information report required during onboarding if selected for position). Willingness and ability to obtain City-sponsored certification in Housing Choice Voucher (HCV) Executive Management within 180 days of employment. DESIRABLE QUALIFICATIONS Master's Degree in Public Administration, Business Administration, or a closely related field. SUCCESSFUL CANDIDATES WILL DEMONSTRATE: Knowledge of the current regulations governing the management and operations of a Housing Authority, including those related to Housing Choice Voucher, Shelter Plus Care, Veterans Affairs Supportive Housing, Housing Opportunities for Persons with AIDS, Family Self-Sufficiency, and Project-Based programs. Knowledge of public and financial reporting requirements, audits, and review standards, including Five-Year and One-Year Plans related to Public Housing Authorities. Knowledge of the Section Eight Management Assessment Program (SEMAP). Ability to establish and maintain effective working relationships with staff members, community partners, regulatory agencies, local officials, residents, and Boards of Commissioners. Ability to effectively build teams to achieve housing goals and address concerns. Ability to develop and promote a culture of quality customer service. Ability to work effectively and collaboratively within an agency to increase collective impact. Knowledge of equity and social determinants of health. SELECTION PROCEDURE This recruitment will close on Friday, October 11, 2024 at 11:59 pm. T o be considered, applicants must submit a resume, cover letter, proof of education (if qualifying). Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination before appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please contact (562) 570-7915. The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act . The City of Long Beach is committed to maintaining fairness and transparency in our hiring practices. We believe in providing equal opportunities to all applicants and ensuring that every applicant is evaluated based on their qualifications and merit. If you believe that you have been unjustly disqualified based on minimum qualifications for an unclassified job opportunity, you have the right to appeal the decision. Find out more about the Unclassified Applicant Appeal Process by visiting the Applicant Appeal Process (longbeach.gov) . The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7915. In support of the City’s Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for positions interacting with the public. For technical support with your governmentjobs.com application, please contact (855) 524-5627. Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave: One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: $450 per month. Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Management positions - Refer to the Job Posting brochure included in the job posting. Closing Date/Time: 10/11/2024 11:59 PM Pacific
Sep 12, 2024
Full Time
DESCRIPTION THE COMMUNITY Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses), serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Known for its livable and desirable neighborhoods, Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. CITY GOVERNMENT Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov . DEPARTMENT The Department of Health and Human Services has been improving the health of the Long Beach community for over a century, and Long Beach is one of only three municipal health jurisdictions in the State of California, as well as one of three City homeless continuums of care in Los Angeles County. The Department recently received public health reaccreditation and works to address matters of public health and safety, including communicable disease, strengthening the public safety net, and equitable access to care. Of the Department’s $170 million budget, more than 80% comes from grant funding. The Department is overseen by the Director of Health and Human Services and has more than 55 programs serving the health and wellness of the City. It is organized into seven bureaus—Community Health, Communicable Disease and Emergency Response, Collective Impact, Environmental Health, Homeless Services, the Housing Authority, and Administrative and Financial Services. The Department operates its programs and services as efficiently and effectively as possible, using technology, innovation, and creativity to enhance the quality of services provided to the Long Beach community. EXAMPLES OF DUTIES THE POSITION Reporting to the Housing Authority Bureau Manager, the Housing Administrative and Financial Services Officer is an at-will position who will oversee the administrative, financial, technological, facilities management, and complex special projects within the Housing Authority Bureau that will support the bureau's mission of creating and preserving affordable housing within the City of Long Beach. This position will be located at the City of Long Beach Housing Authority, 1500 Hughes Way, Suite A, Long Beach CA 90810. Specific duties include: Prepares, monitors, and manages bureau budgets in accordance with policies and procedures outlined by the Department of Housing and Urban Development (HUD), the City of Long Beach, and various granting agencies, ensuring fiscal integrity and efficient allocation of resources. Oversees the comprehensive management of personnel requests and expenses, ensuring alignment with bureau budgets, organizational structures, and City regulations. Ensures strict administrative and programmatic compliance with contractual funding requirements, focusing on budget management and voucher utilization to maximize funding opportunities and operational effectiveness. Monitors, analyzes, and advises on current and anticipated changes in Federal, State, and local housing laws, regulations, and funding opportunities to proactively adapt strategies and operations. Leads extensive data collection, reporting, and analysis functions to meet federal, State, and City requirements, enhancing grant performance reporting, tracking, and management. Prepares, reviews, and submits detailed housing commission agenda items and reports, including technical reports required by funding agencies to maintain transparency and accountability. Oversees the development and implementation of comprehensive Bureau policies, procedures, notices, and newsletters to ensure consistency and legal compliance across operations. Manages facilities maintenance, space planning, and improvement projects for Housing Authority buildings, parking lots, and facilities, ensuring a safe and efficient physical environment. Oversees the implementation, management, and optimization of housing management software and other technological tools within the bureau, ensuring these systems enhance operational efficiency, data accuracy, and user accessibility. Champions data-driven decision-making processes, leveraging advanced data analytics to inform strategic planning and operational improvements, while also spearheading initiatives for technological innovation and process streamlining to keep the bureau at the forefront of industry standards. Performs additional duties as required, adapting to evolving operational needs and strategic objectives of the Housing Authority. REQUIREMENTS TO FILE EDUCATION Graduation from an accredited college or university with a bachelor’s degree in Public Administration, Business Administration, Finance, or a closely related field. (Proof required.) Candidates may substitute experience offering specific and substantial preparation for the duties of the position for the required education on a year-for-year basis. EXPERIENCE Three (3) years of full-time, progressively responsible experience overseeing financial or programmatic operations for a Housing Authority Agency, governmental agency, or non-profit agency. A minimum of one (1) year of the required experience must have been in a management or supervisory capacity. ADDITIONAL REQUIREMENTS Valid motor vehicle operator license. (Required to obtain a California motor vehicle operator license within 6 months of employment if license is out of state. DMV K4 driver license information report required during onboarding if selected for position). Willingness and ability to obtain City-sponsored certification in Housing Choice Voucher (HCV) Executive Management within 180 days of employment. DESIRABLE QUALIFICATIONS Master's Degree in Public Administration, Business Administration, or a closely related field. SUCCESSFUL CANDIDATES WILL DEMONSTRATE: Knowledge of the current regulations governing the management and operations of a Housing Authority, including those related to Housing Choice Voucher, Shelter Plus Care, Veterans Affairs Supportive Housing, Housing Opportunities for Persons with AIDS, Family Self-Sufficiency, and Project-Based programs. Knowledge of public and financial reporting requirements, audits, and review standards, including Five-Year and One-Year Plans related to Public Housing Authorities. Knowledge of the Section Eight Management Assessment Program (SEMAP). Ability to establish and maintain effective working relationships with staff members, community partners, regulatory agencies, local officials, residents, and Boards of Commissioners. Ability to effectively build teams to achieve housing goals and address concerns. Ability to develop and promote a culture of quality customer service. Ability to work effectively and collaboratively within an agency to increase collective impact. Knowledge of equity and social determinants of health. SELECTION PROCEDURE This recruitment will close on Friday, October 11, 2024 at 11:59 pm. T o be considered, applicants must submit a resume, cover letter, proof of education (if qualifying). Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination before appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please contact (562) 570-7915. The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act . The City of Long Beach is committed to maintaining fairness and transparency in our hiring practices. We believe in providing equal opportunities to all applicants and ensuring that every applicant is evaluated based on their qualifications and merit. If you believe that you have been unjustly disqualified based on minimum qualifications for an unclassified job opportunity, you have the right to appeal the decision. Find out more about the Unclassified Applicant Appeal Process by visiting the Applicant Appeal Process (longbeach.gov) . The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7915. In support of the City’s Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for positions interacting with the public. For technical support with your governmentjobs.com application, please contact (855) 524-5627. Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave: One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: $450 per month. Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Management positions - Refer to the Job Posting brochure included in the job posting. Closing Date/Time: 10/11/2024 11:59 PM Pacific
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Executive Director of the Office of Undergraduate Admissions is a leadership position reporting to the Senior Associate Vice President (SAVP) for Enrollment Management and serves as a key member of their leadership team. The Executive Director will inspire, motivate, and equip the staff with the vision, skills, and confidence to execute an ambitious enrollment agenda for San Jose State University. Lead both the admission and student outreach and recruitment (SOAR) teams in the development and implementation of strategic plans, including the creation of actionable goals aligned to the strategic enrollment plan of SJSU. Develop strategies and initiatives to secure and strengthen SJSU’s market position as an institution of first choice to prospective students, families, school educators, and community-based organizations. The Executive Director will also provide oversight of the team responsible for the effective recruitment to high school students and their families, community college students; returning students; welcome center; admissions operations including, verifying CSU admission eligibility for residents and nonresidents including international students; reviewing appeals; rendering admission decisions; interdepartmental collaboration; and posting transfer credit. Build collaborative partnerships with the campus and community to build operational efficiencies and support student success that includes other enrollment verticals on the campus, including fully online, self-support, and graduate enrollments as appropriate. In collaboration with key campus stakeholders, provides leadership in developing and delivering high-quality communication and technological tools as well as excellent customer service standards. The Executive Director will take a lead role with institutional IT on how the admissions CRM (Technolutions Slate) and other systems and technologies can serve admissions and campus in terms of data integrity and automated functionality to improve the student experience from the initial point of outreach through enrollment. Furthermore, the Executive Director will engage a team of admission professionals and ensure their development as managers of the various work functions required to run a modern admission office, including the development of process and project management skills, strategic planning, budget management, measurement and accountability, admissions practices and policies, and constituent communications. The Executive Director represents the university and division on internal campus committees. Key Responsibilities Maintains deep knowledge of the federal, state and local political climate and enrollment data trends in order to evaluate the impact on our campus enrollment, and makes appropriate recommendations. Ensures compliance with applicable federal, state, California State University and campus policies and procedures related to outreach and recruitment, undergraduate admission, international undergraduate admission and posting of transfer credit In order to enhance productivity and ensure efficiencies, the Executive Director will identify and advance the use of technology to further enhance the predictive analytics for San Jose to better plan for each enrollment cycle Works with appropriate admissions groups to ensure that all international applications are processed, evaluated, admitted, notified and the department meets SEVIS regulations for 1-20s Collaboratively works with the Director for Student Outreach & Recruitment (SOAR) Plans, implements and evaluates strategies for recruitment and admission to meet university enrollment goals Collaboratively executes operational and service strategies to achieve enrollment goals, providing strong guidance and clear direction Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Demonstrated understanding of federal, state, CSU, and SJSU recruitment, admission, international admission, and transfer credit policies and practices Working knowledge of enrollment services policies and procedures, including Student Information Systems (PeopleSoft), transfer credit articulation agreements, and residency requirements Demonstrated ability to translate business processes into functional and technical requirements Demonstrated ability to train and lead Individuals in a team effort to accomplish institutional and divisional goals and objectives Demonstrated ability to research, understand, and apply a variety of state, federal, CSU, and SJSU policies and procedures Demonstrated ability to maintain confidentiality and appropriately handle sensitive communications within the university and with external agencies Required Qualifications Bachelor’s degree in a related field Five (5) years of relevant and progressively responsible management experience in an institution of higher education in Admissions & Outreach Preferred Qualifications Master’s Degree in a related field Seven (7) years of relevant and progressively responsible management experience in an institution of higher education in Admissions & Outreach Compensation Classification: Administrator III Anticipated Hiring Range: $12,487/month - $13,200/month CSU Salary Range: $6,563/month - $21,066/month The final hiring salary will be commensurate with experience. San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: May 20, 2024 through July 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: May 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary The Executive Director of the Office of Undergraduate Admissions is a leadership position reporting to the Senior Associate Vice President (SAVP) for Enrollment Management and serves as a key member of their leadership team. The Executive Director will inspire, motivate, and equip the staff with the vision, skills, and confidence to execute an ambitious enrollment agenda for San Jose State University. Lead both the admission and student outreach and recruitment (SOAR) teams in the development and implementation of strategic plans, including the creation of actionable goals aligned to the strategic enrollment plan of SJSU. Develop strategies and initiatives to secure and strengthen SJSU’s market position as an institution of first choice to prospective students, families, school educators, and community-based organizations. The Executive Director will also provide oversight of the team responsible for the effective recruitment to high school students and their families, community college students; returning students; welcome center; admissions operations including, verifying CSU admission eligibility for residents and nonresidents including international students; reviewing appeals; rendering admission decisions; interdepartmental collaboration; and posting transfer credit. Build collaborative partnerships with the campus and community to build operational efficiencies and support student success that includes other enrollment verticals on the campus, including fully online, self-support, and graduate enrollments as appropriate. In collaboration with key campus stakeholders, provides leadership in developing and delivering high-quality communication and technological tools as well as excellent customer service standards. The Executive Director will take a lead role with institutional IT on how the admissions CRM (Technolutions Slate) and other systems and technologies can serve admissions and campus in terms of data integrity and automated functionality to improve the student experience from the initial point of outreach through enrollment. Furthermore, the Executive Director will engage a team of admission professionals and ensure their development as managers of the various work functions required to run a modern admission office, including the development of process and project management skills, strategic planning, budget management, measurement and accountability, admissions practices and policies, and constituent communications. The Executive Director represents the university and division on internal campus committees. Key Responsibilities Maintains deep knowledge of the federal, state and local political climate and enrollment data trends in order to evaluate the impact on our campus enrollment, and makes appropriate recommendations. Ensures compliance with applicable federal, state, California State University and campus policies and procedures related to outreach and recruitment, undergraduate admission, international undergraduate admission and posting of transfer credit In order to enhance productivity and ensure efficiencies, the Executive Director will identify and advance the use of technology to further enhance the predictive analytics for San Jose to better plan for each enrollment cycle Works with appropriate admissions groups to ensure that all international applications are processed, evaluated, admitted, notified and the department meets SEVIS regulations for 1-20s Collaboratively works with the Director for Student Outreach & Recruitment (SOAR) Plans, implements and evaluates strategies for recruitment and admission to meet university enrollment goals Collaboratively executes operational and service strategies to achieve enrollment goals, providing strong guidance and clear direction Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Demonstrated understanding of federal, state, CSU, and SJSU recruitment, admission, international admission, and transfer credit policies and practices Working knowledge of enrollment services policies and procedures, including Student Information Systems (PeopleSoft), transfer credit articulation agreements, and residency requirements Demonstrated ability to translate business processes into functional and technical requirements Demonstrated ability to train and lead Individuals in a team effort to accomplish institutional and divisional goals and objectives Demonstrated ability to research, understand, and apply a variety of state, federal, CSU, and SJSU policies and procedures Demonstrated ability to maintain confidentiality and appropriately handle sensitive communications within the university and with external agencies Required Qualifications Bachelor’s degree in a related field Five (5) years of relevant and progressively responsible management experience in an institution of higher education in Admissions & Outreach Preferred Qualifications Master’s Degree in a related field Seven (7) years of relevant and progressively responsible management experience in an institution of higher education in Admissions & Outreach Compensation Classification: Administrator III Anticipated Hiring Range: $12,487/month - $13,200/month CSU Salary Range: $6,563/month - $21,066/month The final hiring salary will be commensurate with experience. San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: May 20, 2024 through July 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: May 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
ABOUT THE UNIVERSITY STUDENT UNION The University Student Union, as the heart of campus, uplifts and empowers students to achieve educational, personal and professional goals by providing leadership development, meaningful employment, and innovative programs, services and facilities. We promote equity, inclusion and well-being, while encouraging social justice advocacy to help Matadors feel heard, respected and connected to CSUN. Our facilities include a University Student Union and a 138,000 square foot Student Recreation Center (SRC). The SRC is a facility for exercise and leisure activity that promotes lifelong health and wellness. ABOUT THE UNIVERSITY One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor’s degrees to underrepresented minority students and seventh in bachelor’s degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond. POSITION SUMMARY: Under the general guidance of the University Student Union (USU) Board of Directors (BOD), and the Assistant Vice President for Student Affairs, Equity and Inclusion, the Executive Director serves as the chief executive officer of the USU, a California non-profit corporation recognized as an approved auxiliary organization by the California State University. The Executive Director administers, directs, and coordinates the activities of the USU in accordance with the policies, goals and objectives of the USU BOD, the California State University, Northridge, and the Trustees of the California State University; is responsible for the development of current and long-range strategic goals, policies and operating plans to achieve the mission of the USU and for submitting these to the BOD for its approval; provides administrative, human resources, assessment and evaluation, and financial management to ensure effective and efficient student union operations and services which are responsive to the needs of the campus community; and oversees and manages USU facilities, services, operations and programs which currently include the USU BOD, the USU, the Student Recreation Center (SRC), The Pride Center, the Veterans Resource Center (VRC), the DREAM Center, and the Oasis Wellness Center. ESSENTIAL DUTIES: Develop and maintain a strategic plan of corporate organization; Establish policies and procedures to provide for adequate staff development and management of the USU; Responsible for the development, assessment and refinement of annual organizational strategic priorities, long range plans, and student learning outcomes; Ensure evaluation and assessment of USU services, operations, programs and facilities on an annual basis and oversees the overall program review of the USU and its operations as prescribed by the Division of Student Affairs; Recommend and implement changes as required by the development and growth of the USU; Create initiative and momentum towards service and operational improvement, and is responsible for developing a clear, future direction for the USU with the approval of the Board of Directors; Establish a climate of high standards of performance for the USU and appropriate recognition of accomplishment; Ensure that a strong customer service orientation prevails throughout the staff and leads by example; Ensure that use of Clifton strengths® is cultivated within the organization in alignment with the Division of Student Affairs; Carry out supervisory responsibilities in accordance with the USU’s policies and applicable laws; Train and directly supervise the work of seven (7) full-time staff of the USU’s executive management team (Associate Executive Director, Equity, Programs & Leadership; Associate Director, Accounting and Finance; Associate Director, Human Resources and Professional Development, Associate Director, Administration & Communications; Associate Director, Operations and Services; and two (2) Co-Directors, Student Recreation Center) including monitoring performance; generating performance evaluations; and administering disciplinary action as needed; Develop and evaluate the educational, cultural, social and recreational programs and services provided for a diverse student body and campus community using an equity-minded approach; develop effective models of innovative educational, social, recreational and cultural activities, programs and services which embrace the broad ethnic and cultural diversity of the campus community; Administer and oversee all aspects of planning, development, and maintenance management of USU programs, services, and facilities including the University Student Union (USU) Student Recreation Center (SRC), Pride Center, Veterans Resource Center, DREAM Center, and Oasis Wellness Center; Responsible for the overall coordination and integration of programs and services with other campus functions; Advise students and staff on program and service development, continuous quality improvement, monitoring of goals and strategic priorities, and required changes for improvement; Ensure the effective operation, maintenance, and renovation of the USU facilities and equipment; oversee the development of long-range renovation and maintenance plans; coordinate research, planning, and implementation processes for major capital enhancement and building construction projects; Conduct periodic research into the needs and desires of the campus community for new, improved and innovative programs and services responsive to the needs of students; Analyze results of programs and services to ensure that established objectives are accomplished; Direct research and assessment of changing student demographics and campus trends to support program and/or facility design; Negotiate and administer leases and contracts for the various services and businesses that occupy or use the USU facilities; Lead the planning efforts for major facilities improvements; Ensure the fiscal health, viability, and sustainability of the USU's financial structure; Review projections of operating and capital investment requirements; Present proposed annual operating, capital expenditure, repair and replacement and reserves budgets for review and approval by the Board of Directors and campus administration; Develop long-term forecasts of future income, including student fees, and expenditures to guide the Board of Directors in its use of financial revenues; Judiciously manage financial affairs to maximize long-term borrowing capability and to ensure long-term debt commitments can be covered without impairment to normal operations; Negotiate and approve leases, operating agreements for various entities that occupy or utilize USU facilities; Responsible for overseeing development and fundraising efforts in support of the organization, including developing and cultivating donor relationships and opportunities; Responsible for the oversight and approval of expenditures from USU’s Foundation account and Veterans, LGBTQIA+, and undocumented Emergency Relief Funds and various USU scholarships; Develop and recommend policies, objectives and operating plans to the USU Board of Directors; Ensure that plans for the future development and growth of the USU are prepared and regularly present such plans for general review and approval by the Board of Directors; Engage in a planning process, which solicits and is receptive to student, faculty and staff input regarding facilities, programs and services; Implement policies and objectives approved by the Board, and develops procedures in accordance with Board policy; Serve as a voting member and the Executive Secretary/Director of the Board of Directors; Provide for the onboarding and development of the Board and individual directors; serves as a resource to the Board in preparing meeting agendas, staff reports, recommendations and strategies; Ensure adequate staff coverage for Board and Committee meetings and that agenda and minutes are prepared in a timely manner; Ensure compliance with University, CSU, and state and federal reporting requirements and regulations; Consult with student leaders, university administrators, faculty, staff, alumni, professional colleagues, and community representatives on the development and evaluation of goals, programs and services of the USU; Establish and maintain an effective system of communication with the USU Board and staff (leadership/staff management), other university departments and agencies, and the community at large; Create and engage in strategic partnerships with campus departments, campus auxiliaries, faculty, staff, students, and alumni to create student-centered and equity-minded initiatives that focus on the development of a vibrant campus community to positively impact student retention, persistence, and graduation rates; Articulate the broad purpose and needs of the USU to the campus community, and serves as the liaison and spokesperson for the USU in its relationship with the campus, the University, the Chancellor’s Office of the California State University (CSU), the community and professional organizations; Perform other related duties as assigned. QUALIFICATIONS: Education: Master's degree in College Student Personnel Administration, Business Administration or a related field, or equivalent experience is required. Experience: Minimum of ten years of experience in a senior managerial role, preferably in a college union or similar facility with a thorough knowledge of the principles of non-profit or public organizations, management, business and financial operations. Requires experience in a leadership position providing planning and direction to student affairs programs with a demonstrated ability to achieve objectives in a timely manner. Must have a thorough understanding of the special demands of the academic environment with the ability to establish and maintain effective working relationships (including collaboration and appropriate consultation) with faculty, University administration, students, and the surrounding community. Knowledge of administration, organizational management, personnel management, budgeting, financial forecasting, and facilities management with a large, non-profit corporation is essential. Knowledge of a student development theory and practice, as well as understanding the role of the co-curricular involvement in the education of students and experience with student governance and organizations required. Ability to establish management goals, to facilitate change and implement innovative, equity-minded, and responsive programs and procedures. Requires excellent verbal and written communication skills. Ability to compile, prepare, write, and review reports as well as the capacity to analyze, comprehend, and provide appropriate solutions to problems and courses of action. Special Requirements: Not Applicable. Preferred Qualifications: -Experience overseeing new construction and large renovation projects; conducting successful fundraising, development, and stewardship efforts in higher education -Understanding of or experience working in a diverse and inclusive education environment -Involvement in professional associations and organizations Knowledge, Skills and/or Abilities: Strong knowledge of fiscal planning and control, budget development and monitoring Working knowledge of the practices, procedures, and activities of college union facility operations Strong knowledge of the principles of effective supervision General knowledge of the methods and problems of organizational and program management Ability to collect, analyze and evaluate data, draw valid conclusions, and to make verbal and/or written presentations on same and make decisions based on data Ability to establish and maintain cooperative and collaborative working relationships with students, student organizations, staff, faculty, administrators, private and public agencies and donors Ability to clearly express ideas and directions in English, both verbally and in writing Ability to interpret and apply University and University Student Union rules and regulations Ability to creatively and effectively analyze and solve problems Ability to achieve assigned objectives within budget and desired time frames Ability to work varying and unusual hours as necessary, including evenings and weekends Ability to use a personal computer and various software programs including but not limited to Microsoft Word and Outlook Ability to work independently and proceed with objectives without supervision Demonstrated commitment to valuing justice, equity, diversity and inclusion, and contributing to an inclusive working and learning environment Ability to analyze complex situations from a variety of perspectives that ultimately are mission-driven (focus on students) and also are cognizant of the needs of the University WORKING CONDITIONS: Work is primarily performed in a temperature controlled on-site office environment or at an approved and appropriate workspace in the incumbent’s home. Must be able to work under pressure and adhere to deadlines. Must be adaptable to change. Regular contact with students, faculty, staff, administrators and the general public required. SUPERVISION EXERCISED: This position directly supervises Associate Executive Director, Equity, Programs & Leadership; Associate Director, Accounting and Finance; Associate Director, Human Resources and Professional Development, Associate Director, Administration & Communications; and Associate Director, Operations and Services, two (2) Co-Directors, Student Recreation Center. The position indirectly supervises all USU staff employees and part-time student assistant employees. MANDATED REPORTER: The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. REPORTING RELATIONSHIPS: The Executive Director is a full-time, management employee of the University Student Union, Inc., a non-profit California corporation recognized as an approved auxiliary organization by the California State University. The Executive Director is appointed by the President of California State University, Northridge upon the recommendation of the USU Board of Directors and the Vice President for Student Affairs and Dean of Students. The Executive Director is accountable to the USU Board of Directors and reports administratively to the Assistant Vice President for Student Affairs, Equity and Inclusion. The Executive Director is evaluated jointly by the USU Board of Directors and the Assistant Vice President for Student Affairs, Equity and Inclusion. The Executive Director serves on the Student Affairs Management Council. PAY, BENEFITS AND WORK SCHEDULE: This position is employed through University Student Union (USU). The USU offers an excellent benefits package including Medical, Dental & Vision insurance, Life Insurance, Vacation, Sick Leave, 14 paid Holidays, company sponsored retirement program and more. The anticipated hiring range will be as follows and is dependent on experience and qualifications: Annually: $ 165,000.00 - $215,000.00 The salary range of the position is as follows: Annually: Minimum: $143,325.00 Maximum: $257,985.00 HOURS: Full-Time; FLSA Exempt; may include early mornings, late evenings and weekends. APPLICATION PERIOD Applications received through June 30, 2024 will be considered in the initial review and review of applications will continue until position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. HOW TO APPLY Candidates should apply by completing the on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers BACKGROUND CHECK A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position. Advertised: May 31 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
ABOUT THE UNIVERSITY STUDENT UNION The University Student Union, as the heart of campus, uplifts and empowers students to achieve educational, personal and professional goals by providing leadership development, meaningful employment, and innovative programs, services and facilities. We promote equity, inclusion and well-being, while encouraging social justice advocacy to help Matadors feel heard, respected and connected to CSUN. Our facilities include a University Student Union and a 138,000 square foot Student Recreation Center (SRC). The SRC is a facility for exercise and leisure activity that promotes lifelong health and wellness. ABOUT THE UNIVERSITY One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor’s degrees to underrepresented minority students and seventh in bachelor’s degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond. POSITION SUMMARY: Under the general guidance of the University Student Union (USU) Board of Directors (BOD), and the Assistant Vice President for Student Affairs, Equity and Inclusion, the Executive Director serves as the chief executive officer of the USU, a California non-profit corporation recognized as an approved auxiliary organization by the California State University. The Executive Director administers, directs, and coordinates the activities of the USU in accordance with the policies, goals and objectives of the USU BOD, the California State University, Northridge, and the Trustees of the California State University; is responsible for the development of current and long-range strategic goals, policies and operating plans to achieve the mission of the USU and for submitting these to the BOD for its approval; provides administrative, human resources, assessment and evaluation, and financial management to ensure effective and efficient student union operations and services which are responsive to the needs of the campus community; and oversees and manages USU facilities, services, operations and programs which currently include the USU BOD, the USU, the Student Recreation Center (SRC), The Pride Center, the Veterans Resource Center (VRC), the DREAM Center, and the Oasis Wellness Center. ESSENTIAL DUTIES: Develop and maintain a strategic plan of corporate organization; Establish policies and procedures to provide for adequate staff development and management of the USU; Responsible for the development, assessment and refinement of annual organizational strategic priorities, long range plans, and student learning outcomes; Ensure evaluation and assessment of USU services, operations, programs and facilities on an annual basis and oversees the overall program review of the USU and its operations as prescribed by the Division of Student Affairs; Recommend and implement changes as required by the development and growth of the USU; Create initiative and momentum towards service and operational improvement, and is responsible for developing a clear, future direction for the USU with the approval of the Board of Directors; Establish a climate of high standards of performance for the USU and appropriate recognition of accomplishment; Ensure that a strong customer service orientation prevails throughout the staff and leads by example; Ensure that use of Clifton strengths® is cultivated within the organization in alignment with the Division of Student Affairs; Carry out supervisory responsibilities in accordance with the USU’s policies and applicable laws; Train and directly supervise the work of seven (7) full-time staff of the USU’s executive management team (Associate Executive Director, Equity, Programs & Leadership; Associate Director, Accounting and Finance; Associate Director, Human Resources and Professional Development, Associate Director, Administration & Communications; Associate Director, Operations and Services; and two (2) Co-Directors, Student Recreation Center) including monitoring performance; generating performance evaluations; and administering disciplinary action as needed; Develop and evaluate the educational, cultural, social and recreational programs and services provided for a diverse student body and campus community using an equity-minded approach; develop effective models of innovative educational, social, recreational and cultural activities, programs and services which embrace the broad ethnic and cultural diversity of the campus community; Administer and oversee all aspects of planning, development, and maintenance management of USU programs, services, and facilities including the University Student Union (USU) Student Recreation Center (SRC), Pride Center, Veterans Resource Center, DREAM Center, and Oasis Wellness Center; Responsible for the overall coordination and integration of programs and services with other campus functions; Advise students and staff on program and service development, continuous quality improvement, monitoring of goals and strategic priorities, and required changes for improvement; Ensure the effective operation, maintenance, and renovation of the USU facilities and equipment; oversee the development of long-range renovation and maintenance plans; coordinate research, planning, and implementation processes for major capital enhancement and building construction projects; Conduct periodic research into the needs and desires of the campus community for new, improved and innovative programs and services responsive to the needs of students; Analyze results of programs and services to ensure that established objectives are accomplished; Direct research and assessment of changing student demographics and campus trends to support program and/or facility design; Negotiate and administer leases and contracts for the various services and businesses that occupy or use the USU facilities; Lead the planning efforts for major facilities improvements; Ensure the fiscal health, viability, and sustainability of the USU's financial structure; Review projections of operating and capital investment requirements; Present proposed annual operating, capital expenditure, repair and replacement and reserves budgets for review and approval by the Board of Directors and campus administration; Develop long-term forecasts of future income, including student fees, and expenditures to guide the Board of Directors in its use of financial revenues; Judiciously manage financial affairs to maximize long-term borrowing capability and to ensure long-term debt commitments can be covered without impairment to normal operations; Negotiate and approve leases, operating agreements for various entities that occupy or utilize USU facilities; Responsible for overseeing development and fundraising efforts in support of the organization, including developing and cultivating donor relationships and opportunities; Responsible for the oversight and approval of expenditures from USU’s Foundation account and Veterans, LGBTQIA+, and undocumented Emergency Relief Funds and various USU scholarships; Develop and recommend policies, objectives and operating plans to the USU Board of Directors; Ensure that plans for the future development and growth of the USU are prepared and regularly present such plans for general review and approval by the Board of Directors; Engage in a planning process, which solicits and is receptive to student, faculty and staff input regarding facilities, programs and services; Implement policies and objectives approved by the Board, and develops procedures in accordance with Board policy; Serve as a voting member and the Executive Secretary/Director of the Board of Directors; Provide for the onboarding and development of the Board and individual directors; serves as a resource to the Board in preparing meeting agendas, staff reports, recommendations and strategies; Ensure adequate staff coverage for Board and Committee meetings and that agenda and minutes are prepared in a timely manner; Ensure compliance with University, CSU, and state and federal reporting requirements and regulations; Consult with student leaders, university administrators, faculty, staff, alumni, professional colleagues, and community representatives on the development and evaluation of goals, programs and services of the USU; Establish and maintain an effective system of communication with the USU Board and staff (leadership/staff management), other university departments and agencies, and the community at large; Create and engage in strategic partnerships with campus departments, campus auxiliaries, faculty, staff, students, and alumni to create student-centered and equity-minded initiatives that focus on the development of a vibrant campus community to positively impact student retention, persistence, and graduation rates; Articulate the broad purpose and needs of the USU to the campus community, and serves as the liaison and spokesperson for the USU in its relationship with the campus, the University, the Chancellor’s Office of the California State University (CSU), the community and professional organizations; Perform other related duties as assigned. QUALIFICATIONS: Education: Master's degree in College Student Personnel Administration, Business Administration or a related field, or equivalent experience is required. Experience: Minimum of ten years of experience in a senior managerial role, preferably in a college union or similar facility with a thorough knowledge of the principles of non-profit or public organizations, management, business and financial operations. Requires experience in a leadership position providing planning and direction to student affairs programs with a demonstrated ability to achieve objectives in a timely manner. Must have a thorough understanding of the special demands of the academic environment with the ability to establish and maintain effective working relationships (including collaboration and appropriate consultation) with faculty, University administration, students, and the surrounding community. Knowledge of administration, organizational management, personnel management, budgeting, financial forecasting, and facilities management with a large, non-profit corporation is essential. Knowledge of a student development theory and practice, as well as understanding the role of the co-curricular involvement in the education of students and experience with student governance and organizations required. Ability to establish management goals, to facilitate change and implement innovative, equity-minded, and responsive programs and procedures. Requires excellent verbal and written communication skills. Ability to compile, prepare, write, and review reports as well as the capacity to analyze, comprehend, and provide appropriate solutions to problems and courses of action. Special Requirements: Not Applicable. Preferred Qualifications: -Experience overseeing new construction and large renovation projects; conducting successful fundraising, development, and stewardship efforts in higher education -Understanding of or experience working in a diverse and inclusive education environment -Involvement in professional associations and organizations Knowledge, Skills and/or Abilities: Strong knowledge of fiscal planning and control, budget development and monitoring Working knowledge of the practices, procedures, and activities of college union facility operations Strong knowledge of the principles of effective supervision General knowledge of the methods and problems of organizational and program management Ability to collect, analyze and evaluate data, draw valid conclusions, and to make verbal and/or written presentations on same and make decisions based on data Ability to establish and maintain cooperative and collaborative working relationships with students, student organizations, staff, faculty, administrators, private and public agencies and donors Ability to clearly express ideas and directions in English, both verbally and in writing Ability to interpret and apply University and University Student Union rules and regulations Ability to creatively and effectively analyze and solve problems Ability to achieve assigned objectives within budget and desired time frames Ability to work varying and unusual hours as necessary, including evenings and weekends Ability to use a personal computer and various software programs including but not limited to Microsoft Word and Outlook Ability to work independently and proceed with objectives without supervision Demonstrated commitment to valuing justice, equity, diversity and inclusion, and contributing to an inclusive working and learning environment Ability to analyze complex situations from a variety of perspectives that ultimately are mission-driven (focus on students) and also are cognizant of the needs of the University WORKING CONDITIONS: Work is primarily performed in a temperature controlled on-site office environment or at an approved and appropriate workspace in the incumbent’s home. Must be able to work under pressure and adhere to deadlines. Must be adaptable to change. Regular contact with students, faculty, staff, administrators and the general public required. SUPERVISION EXERCISED: This position directly supervises Associate Executive Director, Equity, Programs & Leadership; Associate Director, Accounting and Finance; Associate Director, Human Resources and Professional Development, Associate Director, Administration & Communications; and Associate Director, Operations and Services, two (2) Co-Directors, Student Recreation Center. The position indirectly supervises all USU staff employees and part-time student assistant employees. MANDATED REPORTER: The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. REPORTING RELATIONSHIPS: The Executive Director is a full-time, management employee of the University Student Union, Inc., a non-profit California corporation recognized as an approved auxiliary organization by the California State University. The Executive Director is appointed by the President of California State University, Northridge upon the recommendation of the USU Board of Directors and the Vice President for Student Affairs and Dean of Students. The Executive Director is accountable to the USU Board of Directors and reports administratively to the Assistant Vice President for Student Affairs, Equity and Inclusion. The Executive Director is evaluated jointly by the USU Board of Directors and the Assistant Vice President for Student Affairs, Equity and Inclusion. The Executive Director serves on the Student Affairs Management Council. PAY, BENEFITS AND WORK SCHEDULE: This position is employed through University Student Union (USU). The USU offers an excellent benefits package including Medical, Dental & Vision insurance, Life Insurance, Vacation, Sick Leave, 14 paid Holidays, company sponsored retirement program and more. The anticipated hiring range will be as follows and is dependent on experience and qualifications: Annually: $ 165,000.00 - $215,000.00 The salary range of the position is as follows: Annually: Minimum: $143,325.00 Maximum: $257,985.00 HOURS: Full-Time; FLSA Exempt; may include early mornings, late evenings and weekends. APPLICATION PERIOD Applications received through June 30, 2024 will be considered in the initial review and review of applications will continue until position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. HOW TO APPLY Candidates should apply by completing the on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers BACKGROUND CHECK A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position. Advertised: May 31 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 534131; 6/14/2024 - Re-announced ASSOCIATE DIRECTOR OF HOUSING FACILITIES California State University, Los Angeles, invites applications for the above Administrator II position. The University : California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system. The University is the premier comprehensive public university in the heart of Los Angeles. We offer nationally recognized programs and our faculty have a strong commitment to scholarship, research, creative pursuits, and service. As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population of students, faculty, and staff can thrive. The Position : The Housing community consists of traditional style residence halls and apartments, with a capacity to house 2500 residents. The newest facility, which opened in fall 2021, added a 326,000 square foot, 1500 bed, high-rise facility that included a new dining hall, meeting rooms, wellness/exercise spaces, study room, lounges, and bathroom/shower facilities on each wing. Under the direction of the Director for Housing and Residence Life, the Associate Director of Housing Facilities provides budget and personnel oversight, formulates, and administers policies and manages all activities of the Housing and Residence Life facilities unit, including major and preventative maintenance, custodial and grounds functions. The Associate Director serves on a leadership team responsible for developing and executing departmental budget, policies, strategic planning, and operational and administrative directions for Housing and Residence Life. This position plans, schedules, and coordinates renovation/construction projects and all maintenance for residential housing units, common spaces, office complexes, the dining commons, and several acres of grounds. The Associate Director directly supervises a total of 5 to 7 full-time staff and coordinates the daily work of up to forty (40) vendors contracted for services. This responsibility includes: customer service; service contract management; supervision of staff; budget development and oversight; safety; energy conservation programs; coordination of emergency call-back system to provide 24/7 facilities services, including weekends and holidays; formulating disaster preparedness policy and emergency response procedure with the Associate Director for Residence Life; and working closely with a diverse population of students, staff, and managers supporting the Housing Services program. Required Qualifications & Experience : Bachelor's degree in engineering, construction management, business, management, industrial technology, or related field. Six to seven years of experience in facilities management, facilities maintenance, and capital planning, including two to three years of supervisory/management experience in a university housing program or private apartment housing. Demonstrated expertise in the appropriate facility management, staff supervision, budget management, leadership development, and training programs is necessary. Experience in the development of long range and preventative maintenance plans. Knowledge of collective bargaining procedures and contract conformance. Knowledge of Cal-OSHA, Injury Illness Prevention Programs, National Electric Code, and Uniform Building Code. Strong computer skills and familiarity with a variety of software such as Microsoft Word, Excel, Access, and Outlook. Effective verbal and written communication skills. Demonstrated ability to perform a wide range of complex and technical assignments associated with a physical plant including knowledge of structural systems, HVAC systems and associated controls, plumbing, electrical, and electronic security systems, grounds, and custodial services. Ability to: lead during change and to create collaborative and collegial working relationships; effectively work with a diverse student population, paraprofessional and professional staff, including active participation and collaboration with other University constituents; and function effectively in a high energy work environment with constant demands from a variety of sources. Incumbent must demonstrate an interest or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Five to seven years of progressively responsible experience in housing facilities and grounds. Knowledge of student housing in a higher education environment. Compensation : Salary is commensurate with experience and qualifications. Salary range is $4,812 - $15,449/monthly. A comprehensive benefits package is provided. Appointment : The Administrator II appointment will be made under the guidelines for management and supervisory employees of the California State University. All rights and benefits associated with this appointment are governed by the Management Personnel Plan. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Closing Date : Review of applications will begin on June 28, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A completed online Cal State LA employment application is required. Resumes will not be accepted in lieu of a completed application. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Jun 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job No: 534131; 6/14/2024 - Re-announced ASSOCIATE DIRECTOR OF HOUSING FACILITIES California State University, Los Angeles, invites applications for the above Administrator II position. The University : California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system. The University is the premier comprehensive public university in the heart of Los Angeles. We offer nationally recognized programs and our faculty have a strong commitment to scholarship, research, creative pursuits, and service. As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population of students, faculty, and staff can thrive. The Position : The Housing community consists of traditional style residence halls and apartments, with a capacity to house 2500 residents. The newest facility, which opened in fall 2021, added a 326,000 square foot, 1500 bed, high-rise facility that included a new dining hall, meeting rooms, wellness/exercise spaces, study room, lounges, and bathroom/shower facilities on each wing. Under the direction of the Director for Housing and Residence Life, the Associate Director of Housing Facilities provides budget and personnel oversight, formulates, and administers policies and manages all activities of the Housing and Residence Life facilities unit, including major and preventative maintenance, custodial and grounds functions. The Associate Director serves on a leadership team responsible for developing and executing departmental budget, policies, strategic planning, and operational and administrative directions for Housing and Residence Life. This position plans, schedules, and coordinates renovation/construction projects and all maintenance for residential housing units, common spaces, office complexes, the dining commons, and several acres of grounds. The Associate Director directly supervises a total of 5 to 7 full-time staff and coordinates the daily work of up to forty (40) vendors contracted for services. This responsibility includes: customer service; service contract management; supervision of staff; budget development and oversight; safety; energy conservation programs; coordination of emergency call-back system to provide 24/7 facilities services, including weekends and holidays; formulating disaster preparedness policy and emergency response procedure with the Associate Director for Residence Life; and working closely with a diverse population of students, staff, and managers supporting the Housing Services program. Required Qualifications & Experience : Bachelor's degree in engineering, construction management, business, management, industrial technology, or related field. Six to seven years of experience in facilities management, facilities maintenance, and capital planning, including two to three years of supervisory/management experience in a university housing program or private apartment housing. Demonstrated expertise in the appropriate facility management, staff supervision, budget management, leadership development, and training programs is necessary. Experience in the development of long range and preventative maintenance plans. Knowledge of collective bargaining procedures and contract conformance. Knowledge of Cal-OSHA, Injury Illness Prevention Programs, National Electric Code, and Uniform Building Code. Strong computer skills and familiarity with a variety of software such as Microsoft Word, Excel, Access, and Outlook. Effective verbal and written communication skills. Demonstrated ability to perform a wide range of complex and technical assignments associated with a physical plant including knowledge of structural systems, HVAC systems and associated controls, plumbing, electrical, and electronic security systems, grounds, and custodial services. Ability to: lead during change and to create collaborative and collegial working relationships; effectively work with a diverse student population, paraprofessional and professional staff, including active participation and collaboration with other University constituents; and function effectively in a high energy work environment with constant demands from a variety of sources. Incumbent must demonstrate an interest or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Five to seven years of progressively responsible experience in housing facilities and grounds. Knowledge of student housing in a higher education environment. Compensation : Salary is commensurate with experience and qualifications. Salary range is $4,812 - $15,449/monthly. A comprehensive benefits package is provided. Appointment : The Administrator II appointment will be made under the guidelines for management and supervisory employees of the California State University. All rights and benefits associated with this appointment are governed by the Management Personnel Plan. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Closing Date : Review of applications will begin on June 28, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A completed online Cal State LA employment application is required. Resumes will not be accepted in lieu of a completed application. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Jun 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Assistant Director, Systemwide Affairs . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $7,667 per month, commensurate with qualifications and experience. The salary range for this classification is $4,812 to $15,449 per month. Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking an Assistant Director, Systemwide Affairs to inform and advise the Executive Director, the California State Student Association (CSSA) Systemwide Affairs Committee, and Board of Directors on CSU Chancellor’s Office on systemwide policy matters. The Assistant Director will advise the Vice President of Systemwide Affairs and Systemwide Affairs Committee on systemwide policy development and engagement; will develop, implement, and manage systemwide affairs policy development and programs in support of CSSA’s policy agenda; and manage student engagement opportunities at the system level such as Systemwide Committee appointments and the search process for the student trustees, including advising the Student Trustee Committee. The Assistant Director will work collaboratively with the Office of Government Relations to determine implementation impacts on legislation relevant to CSU students and ensure student-centered implementation of CSSA supported legislation. The Assistant Director will serve as the staff liaison between the Cal State Student Association and the Alumni Council and Academic Senate of the CSU. This position is approved for telecommuting (two days telecommuting, three days in office (in-person)) with onsite work at the main headquarters located in Long Beach, California. Responsibilities Under the general direction of the Executive Director, CSSA, the Assistant Director, Systemwide Affairs will perform duties as outlined below: University Relations & Systemwide Advocacy -Manage all systemwide advocacy and student engagement efforts. -Manage the appointment and support of students to systemwide committees. -Serve as an advisor to appointed students to advance CSSA’s policy agenda within systemwide committees. -Work collaboratively with Systemwide Committee staff and Committee Chairs to support the engagement of students in systemwide advocacy efforts. -Identify systemwide policy issues for association engagement, evaluating priorities and relaying them to the Systemwide Affairs Committee. -Recommend integrated strategies and tactics to achieve short term and long-term advocacy goals and objectives. -Advise the Board of Directors on systemwide policy positions. -Collaborate cross-functionally with internal and external teams to achieve objectives set forth CSSA’s policy agenda. -Work alongside the Government Relations team, when applicable, to identify appropriate avenues of advocacy and support the alignment of legislative and systemwide advocacy efforts. -Engage students in the collective bargaining agreement meetings, where appropriate. -Oversee and manage systemwide advocacy efforts and support the coordination of legislative and systemwide advocacy efforts. -Collaborate with student leaders and staff on projects and initiatives that impact systemwide advocacy and identifying opportunities for students to engage in at the systemwide level. -Manage and coordinate the CSUnity conference program. Student Advisement -Advise and serve as the primary staff support to the Vice President of Systemwide Affairs, Systemwide Affairs Committee, Student Trustee Committee Chair, and Student Trustee Committee. -Guide the Vice President of Systemwide Affairs and the Student Trustee Committee on agenda development to ensure compliance with the Gloria Romero Act of 2000. -Advise the Vice President of Systemwide Affairs on systemwide policy changes. -Advise the Chair of the Student Trustee Committee on the student trustee search process. -Train governing board members on how to effectively research, monitor, advocate, and monitor systemwide policy issues. Liaison -Cultivate and maintain relationships with systemwide stakeholder groups to advance CSSA’s mission. -Manage informal and formal CSSA alumni networks in support of systemwide advocacy. -Leverage alumni to serve as advisors and mentors to current governing board members. -Alongside the Executive Director, serve as a liaison between CSSA and the CSU Board of Trustees, including the two student trustees. -Serve as the primary staff liaison to the CSU Academic Senate, CSU Alumni Council, and collective bargaining units regarding student engagement opportunities, and relevant programs, projects, initiatives, and collaboration on systemwide advocacy efforts. -Identify and facilitate student engagement opportunities with the CSU Alumni Council and the CSU Academic Senate. -Cultivate and maintain relationships with CSU stakeholders and identify ways for CSSA to engage in systemwide advocacy. -Regularly consult with Executive Director on systemwide affairs. -Manage and implement student involvement programs including the systemwide committee and Student Trustee processes. -Other duties as assigned. Qualifications This position requires: -A bachelor’s degree required. A master’s degree in Higher Education Administration, Student Development/Student Affairs, Counseling, Public Policy/Administration, Nonprofit Management, or related field OR equivalent combination of education and work experience required. -Three to five years of professional work experience in higher education, student affairs, education policy and/or advocacy, or government. -Supervisory experience preferred. -Ability to work independently, make decisions, and recommendations to management and board of directors. -Ability to provide project leadership to ensure successful and timely completion. -Ability to coordinate many different tasks, determine relative importance of each, set deadlines, prioritize, and complete projects accordingly. -Ability to apply a high degree of judgement, discretion and initiative in coordinating assignments and initiatives. -Ability to learn, independently interpret and apply a variety of organizational policies and procedures; ability to identify appropriate applications of written policies and procedures; ability to learn the operations of a nonprofit advocacy organization. -Ability to establish and maintain cooperative professional relationships with internal staff, campus staff, students, internal stakeholders, and external organizations/agencies. -Knowledge of various student issues and priorities in higher education, and the ability to respond to customer service inquiries of the general public, students at-large, and stakeholders at the Chancellor’s office. -Knowledge of higher education issues and California State University policy issues. -Demonstrated collaborative leadership skills and ability to coordinate messaging across multiple stakeholder groups. -High level of integrity, trustworthiness, respect, attention to detail, ability to research options, make sound decisions, and handle sensitive issues with highly visible projects. -Ability to work effectively with a wide range of higher education stakeholders in a politically charged environment. -Ability to research, analyze, and interpret higher education policy and initiatives. -Experience in advocacy and policy development in higher educational settings. -Experience managing advocacy campaigns from inception to execution. -Experience managing large-scale projects simultaneously. -Experience in developing and maintaining relationships with a wide range of stakeholders. -Experience with managing and building coalitions and stakeholder engagement. -Ability to organize and accomplish work independently. -Strong proficiency in all areas of communication: oral, written, and interpersonal. -Position requires working with students outside of normal business hours and sometimes with little notice to respond to time sensitive business. -Position requires weekend work and frequent travel for plenary meetings. Application Period Priority consideration will be given to candidates who apply by September 6, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Aug 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Aug 24, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Assistant Director, Systemwide Affairs . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $7,667 per month, commensurate with qualifications and experience. The salary range for this classification is $4,812 to $15,449 per month. Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking an Assistant Director, Systemwide Affairs to inform and advise the Executive Director, the California State Student Association (CSSA) Systemwide Affairs Committee, and Board of Directors on CSU Chancellor’s Office on systemwide policy matters. The Assistant Director will advise the Vice President of Systemwide Affairs and Systemwide Affairs Committee on systemwide policy development and engagement; will develop, implement, and manage systemwide affairs policy development and programs in support of CSSA’s policy agenda; and manage student engagement opportunities at the system level such as Systemwide Committee appointments and the search process for the student trustees, including advising the Student Trustee Committee. The Assistant Director will work collaboratively with the Office of Government Relations to determine implementation impacts on legislation relevant to CSU students and ensure student-centered implementation of CSSA supported legislation. The Assistant Director will serve as the staff liaison between the Cal State Student Association and the Alumni Council and Academic Senate of the CSU. This position is approved for telecommuting (two days telecommuting, three days in office (in-person)) with onsite work at the main headquarters located in Long Beach, California. Responsibilities Under the general direction of the Executive Director, CSSA, the Assistant Director, Systemwide Affairs will perform duties as outlined below: University Relations & Systemwide Advocacy -Manage all systemwide advocacy and student engagement efforts. -Manage the appointment and support of students to systemwide committees. -Serve as an advisor to appointed students to advance CSSA’s policy agenda within systemwide committees. -Work collaboratively with Systemwide Committee staff and Committee Chairs to support the engagement of students in systemwide advocacy efforts. -Identify systemwide policy issues for association engagement, evaluating priorities and relaying them to the Systemwide Affairs Committee. -Recommend integrated strategies and tactics to achieve short term and long-term advocacy goals and objectives. -Advise the Board of Directors on systemwide policy positions. -Collaborate cross-functionally with internal and external teams to achieve objectives set forth CSSA’s policy agenda. -Work alongside the Government Relations team, when applicable, to identify appropriate avenues of advocacy and support the alignment of legislative and systemwide advocacy efforts. -Engage students in the collective bargaining agreement meetings, where appropriate. -Oversee and manage systemwide advocacy efforts and support the coordination of legislative and systemwide advocacy efforts. -Collaborate with student leaders and staff on projects and initiatives that impact systemwide advocacy and identifying opportunities for students to engage in at the systemwide level. -Manage and coordinate the CSUnity conference program. Student Advisement -Advise and serve as the primary staff support to the Vice President of Systemwide Affairs, Systemwide Affairs Committee, Student Trustee Committee Chair, and Student Trustee Committee. -Guide the Vice President of Systemwide Affairs and the Student Trustee Committee on agenda development to ensure compliance with the Gloria Romero Act of 2000. -Advise the Vice President of Systemwide Affairs on systemwide policy changes. -Advise the Chair of the Student Trustee Committee on the student trustee search process. -Train governing board members on how to effectively research, monitor, advocate, and monitor systemwide policy issues. Liaison -Cultivate and maintain relationships with systemwide stakeholder groups to advance CSSA’s mission. -Manage informal and formal CSSA alumni networks in support of systemwide advocacy. -Leverage alumni to serve as advisors and mentors to current governing board members. -Alongside the Executive Director, serve as a liaison between CSSA and the CSU Board of Trustees, including the two student trustees. -Serve as the primary staff liaison to the CSU Academic Senate, CSU Alumni Council, and collective bargaining units regarding student engagement opportunities, and relevant programs, projects, initiatives, and collaboration on systemwide advocacy efforts. -Identify and facilitate student engagement opportunities with the CSU Alumni Council and the CSU Academic Senate. -Cultivate and maintain relationships with CSU stakeholders and identify ways for CSSA to engage in systemwide advocacy. -Regularly consult with Executive Director on systemwide affairs. -Manage and implement student involvement programs including the systemwide committee and Student Trustee processes. -Other duties as assigned. Qualifications This position requires: -A bachelor’s degree required. A master’s degree in Higher Education Administration, Student Development/Student Affairs, Counseling, Public Policy/Administration, Nonprofit Management, or related field OR equivalent combination of education and work experience required. -Three to five years of professional work experience in higher education, student affairs, education policy and/or advocacy, or government. -Supervisory experience preferred. -Ability to work independently, make decisions, and recommendations to management and board of directors. -Ability to provide project leadership to ensure successful and timely completion. -Ability to coordinate many different tasks, determine relative importance of each, set deadlines, prioritize, and complete projects accordingly. -Ability to apply a high degree of judgement, discretion and initiative in coordinating assignments and initiatives. -Ability to learn, independently interpret and apply a variety of organizational policies and procedures; ability to identify appropriate applications of written policies and procedures; ability to learn the operations of a nonprofit advocacy organization. -Ability to establish and maintain cooperative professional relationships with internal staff, campus staff, students, internal stakeholders, and external organizations/agencies. -Knowledge of various student issues and priorities in higher education, and the ability to respond to customer service inquiries of the general public, students at-large, and stakeholders at the Chancellor’s office. -Knowledge of higher education issues and California State University policy issues. -Demonstrated collaborative leadership skills and ability to coordinate messaging across multiple stakeholder groups. -High level of integrity, trustworthiness, respect, attention to detail, ability to research options, make sound decisions, and handle sensitive issues with highly visible projects. -Ability to work effectively with a wide range of higher education stakeholders in a politically charged environment. -Ability to research, analyze, and interpret higher education policy and initiatives. -Experience in advocacy and policy development in higher educational settings. -Experience managing advocacy campaigns from inception to execution. -Experience managing large-scale projects simultaneously. -Experience in developing and maintaining relationships with a wide range of stakeholders. -Experience with managing and building coalitions and stakeholder engagement. -Ability to organize and accomplish work independently. -Strong proficiency in all areas of communication: oral, written, and interpersonal. -Position requires working with students outside of normal business hours and sometimes with little notice to respond to time sensitive business. -Position requires weekend work and frequent travel for plenary meetings. Application Period Priority consideration will be given to candidates who apply by September 6, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Aug 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Fremont, CA
Fremont, California, United States
Description The City of Fremont's Community Services Department is recruiting for Deputy Director of Community Services VIEW OUR RECRUITMENT BROCHURE The Department The Community Services Department strives to improve the health, wellness and quality of life for Fremont residents by offering a wide variety of exceptional educational and recreational programs and services, historic and cultural resources, facilities, unique attractions, special events, park use and urban forestry. First Review of Applications The first review of applications is August 23, 2024, at 12:00 p.m. (PT). This recruitment may close without notice after this date so interested applicants are encouraged to apply immediately. A resume and supplemental questionnaire (part of the online application) must be submitted with the completed City application. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. Selection Process The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Reasonable Accommodation Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov . Contact Us For additional information, please contact Human Resources Department at: humanresources@fremont.gov . The information contained herein is subject to change and does not constitute either an expressed or implied contract. ______________________________________________________________________ Deputy Director of Community Services Class Specifications Essential Functions • Assists the Department Director in administration of departmental programs. • Develops and implements strategic vision for the Recreation Services Division. • Plans, organizes and manages a comprehensive recreational program and related activities, including special events, special interest classes, park and playground programs, summer day camps, adult sports and events and programs for all segments of the community. • Formulates and oversees plans for the conduct of recreation programs to maximize the use of recreational areas, facilities, and equipment. • Assesses community needs and develops and adjusts programs and activities accordingly. • Supervises activities of the Recreation Services Division through subordinate supervisors, and trains and evaluates assigned staff. • Participates in the setting of program goals and objectives and evaluates degree to which they are achieved. • Resolves administrative problems, internal and external and customer service that cannot be handled by subordinates or are more appropriately handled at this level. • May represent the Community Services Department in meetings of the City Council, Recreation Commission, neighborhood groups, service organizations, and other public and private agencies. • Publicizes, promotes, and provides information to the media and public on departmental programs. • Directs the budget process for the Community Services Department and participates in the formulation of budgets for Recreation Cost Center, including analyzing expenses and setting rates and fees. • Interacts with community and historic groups to promote community partnerships. • Reviews and makes recommendations for the department's Facility Use Policy and City Council Fee Policy. • Prepares bid specifications for the purchase of major recreation equipment and other items. • Conducts Community Services Department and Recreation Division staff meetings and originates ideas for motivating staff and increasing productivity levels. • Conducts special studies as assigned by the Director and submits related reports. Marginal Functions • Coordinates support services on department sponsored special events and programs. • Provides leadership for fund raising efforts including co-sponsorships, partnerships with other agencies, and grant applications. • Other duties as assigned. Minimum Qualifications Knowledge of: The philosophy, objectives, trends, techniques and principles of recreation services administration; modern recreational facilities management principles and practices; principles of supervision; laws and regulations governing the conduct of recreation service programs; office management and city budgetary processes; principles of marketing, advertising and public relations. Skill in: Maintaining effective relationships with the public, City staff and officials; conducting studies and preparing verbal and written reports; analyzing community needs as related to departmental programs and formulating goals and objectives. Ability to: Effectively plan and manage a comprehensive recreation program; direct and control recreational facilities operations and maintenance programs; set priorities, meet deadlines and make sound decisions; develop and administer assigned budgets; communicate effectively, both in oral and written form; supervise, train and evaluate assigned staff; operate an office computer and a variety of software applications. Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position. Education/Experience Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary to satisfactory job performance would be qualifying. A typical example would be a bachelor's degree in recreation, park management, public or business administration and five years of progressively responsible experience managing a variety of recreation programs. A Master’s Degree is desirable. Licenses/Certificates/Special Requirements Possession of a Class C California driver's license at the time of appointment and a satisfactory driving record is required. Failure to maintain this license will result in discipline up to and including termination. This classification requires the ability to travel independently within and outside of City limits. Membership in and certification through the California Park and Recreation Society is desirable. Physical and Environmental Demands Rare = 66% Sitting: Frequent (driving / office) Walking: Occasional Standing: Occasional Bending (neck): Occasional to Frequent Bending (waist): Occasional Squatting: Rare Climbing: Never Kneeling: Never Crawling: Never Jumping: Never Balancing: Never Twisting (neck): Never (driving, at desk, in meeting) Twisting (waist): Never (at desk) Grasp - light (dominant hand): Frequent (desk items, phone, papers) Grasp - light (non-dominant): Occasional Grasp - firm (dominant hand): Rare Grasp - firm (non-dominant): Rare Fine manipulation (dominant): Frequent (keyboarding/writing) Fine manipulation (non-dominant): Occasional (keyboarding) Reach - at/below shoulder: Occasional to Frequent Reach - above shoulder level: Rare Push/pull: Up to 10 lbs. Rare (doors/drawers) 11 to 25 lbs. Rare (large lateral file drawers) 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Lifting: Up to 10 lbs. Frequent (papers, desk items, phone) 11 to 25 lbs. Rare ( large binders 15 lbs.) 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Carrying: Up to 10 lbs. Occasional 11 to 25 lbs. Rare 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Coordination: Eye-hand: Required Eye-hand-foot: Not required Driving: Required Vision: Acuity, near: Required Acuity, far: Required Depth perception: Required Accommodation: Required Color vision: Required Field of vision: Required Talking: Face-to-face contact: Required Verbal contact w/others: Required Public: Required Hearing: Normal conversation: Required Telephone communication: Required Earplugs required: Not required Work environment: Works indoors, works outdoors(to meetings), exposure to extreme hot or cold temperature(outdoors), using computer monitor, works around others, works alone, works with others. Class Code: 6520 FLSA: Exempt EEOC Code: 1 Barg. Unit: FAME Probation: 12 months Rev.: 01/06 The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance. To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary Closing Date/Time: Continuous
Aug 02, 2024
Full Time
Description The City of Fremont's Community Services Department is recruiting for Deputy Director of Community Services VIEW OUR RECRUITMENT BROCHURE The Department The Community Services Department strives to improve the health, wellness and quality of life for Fremont residents by offering a wide variety of exceptional educational and recreational programs and services, historic and cultural resources, facilities, unique attractions, special events, park use and urban forestry. First Review of Applications The first review of applications is August 23, 2024, at 12:00 p.m. (PT). This recruitment may close without notice after this date so interested applicants are encouraged to apply immediately. A resume and supplemental questionnaire (part of the online application) must be submitted with the completed City application. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. Selection Process The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Reasonable Accommodation Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov . Contact Us For additional information, please contact Human Resources Department at: humanresources@fremont.gov . The information contained herein is subject to change and does not constitute either an expressed or implied contract. ______________________________________________________________________ Deputy Director of Community Services Class Specifications Essential Functions • Assists the Department Director in administration of departmental programs. • Develops and implements strategic vision for the Recreation Services Division. • Plans, organizes and manages a comprehensive recreational program and related activities, including special events, special interest classes, park and playground programs, summer day camps, adult sports and events and programs for all segments of the community. • Formulates and oversees plans for the conduct of recreation programs to maximize the use of recreational areas, facilities, and equipment. • Assesses community needs and develops and adjusts programs and activities accordingly. • Supervises activities of the Recreation Services Division through subordinate supervisors, and trains and evaluates assigned staff. • Participates in the setting of program goals and objectives and evaluates degree to which they are achieved. • Resolves administrative problems, internal and external and customer service that cannot be handled by subordinates or are more appropriately handled at this level. • May represent the Community Services Department in meetings of the City Council, Recreation Commission, neighborhood groups, service organizations, and other public and private agencies. • Publicizes, promotes, and provides information to the media and public on departmental programs. • Directs the budget process for the Community Services Department and participates in the formulation of budgets for Recreation Cost Center, including analyzing expenses and setting rates and fees. • Interacts with community and historic groups to promote community partnerships. • Reviews and makes recommendations for the department's Facility Use Policy and City Council Fee Policy. • Prepares bid specifications for the purchase of major recreation equipment and other items. • Conducts Community Services Department and Recreation Division staff meetings and originates ideas for motivating staff and increasing productivity levels. • Conducts special studies as assigned by the Director and submits related reports. Marginal Functions • Coordinates support services on department sponsored special events and programs. • Provides leadership for fund raising efforts including co-sponsorships, partnerships with other agencies, and grant applications. • Other duties as assigned. Minimum Qualifications Knowledge of: The philosophy, objectives, trends, techniques and principles of recreation services administration; modern recreational facilities management principles and practices; principles of supervision; laws and regulations governing the conduct of recreation service programs; office management and city budgetary processes; principles of marketing, advertising and public relations. Skill in: Maintaining effective relationships with the public, City staff and officials; conducting studies and preparing verbal and written reports; analyzing community needs as related to departmental programs and formulating goals and objectives. Ability to: Effectively plan and manage a comprehensive recreation program; direct and control recreational facilities operations and maintenance programs; set priorities, meet deadlines and make sound decisions; develop and administer assigned budgets; communicate effectively, both in oral and written form; supervise, train and evaluate assigned staff; operate an office computer and a variety of software applications. Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position. Education/Experience Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary to satisfactory job performance would be qualifying. A typical example would be a bachelor's degree in recreation, park management, public or business administration and five years of progressively responsible experience managing a variety of recreation programs. A Master’s Degree is desirable. Licenses/Certificates/Special Requirements Possession of a Class C California driver's license at the time of appointment and a satisfactory driving record is required. Failure to maintain this license will result in discipline up to and including termination. This classification requires the ability to travel independently within and outside of City limits. Membership in and certification through the California Park and Recreation Society is desirable. Physical and Environmental Demands Rare = 66% Sitting: Frequent (driving / office) Walking: Occasional Standing: Occasional Bending (neck): Occasional to Frequent Bending (waist): Occasional Squatting: Rare Climbing: Never Kneeling: Never Crawling: Never Jumping: Never Balancing: Never Twisting (neck): Never (driving, at desk, in meeting) Twisting (waist): Never (at desk) Grasp - light (dominant hand): Frequent (desk items, phone, papers) Grasp - light (non-dominant): Occasional Grasp - firm (dominant hand): Rare Grasp - firm (non-dominant): Rare Fine manipulation (dominant): Frequent (keyboarding/writing) Fine manipulation (non-dominant): Occasional (keyboarding) Reach - at/below shoulder: Occasional to Frequent Reach - above shoulder level: Rare Push/pull: Up to 10 lbs. Rare (doors/drawers) 11 to 25 lbs. Rare (large lateral file drawers) 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Lifting: Up to 10 lbs. Frequent (papers, desk items, phone) 11 to 25 lbs. Rare ( large binders 15 lbs.) 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Carrying: Up to 10 lbs. Occasional 11 to 25 lbs. Rare 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Coordination: Eye-hand: Required Eye-hand-foot: Not required Driving: Required Vision: Acuity, near: Required Acuity, far: Required Depth perception: Required Accommodation: Required Color vision: Required Field of vision: Required Talking: Face-to-face contact: Required Verbal contact w/others: Required Public: Required Hearing: Normal conversation: Required Telephone communication: Required Earplugs required: Not required Work environment: Works indoors, works outdoors(to meetings), exposure to extreme hot or cold temperature(outdoors), using computer monitor, works around others, works alone, works with others. Class Code: 6520 FLSA: Exempt EEOC Code: 1 Barg. Unit: FAME Probation: 12 months Rev.: 01/06 The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance. To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary Closing Date/Time: Continuous
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Salary Range: $85,000 to $95,000 Posting: Open to Filled The Department of Customer Service (DCS) Service Delivery Manager, IPA will serve as a key knowledge worker driving and leading critical initiatives for the department. This is a strategic and analytical position reporting to the DCS Director of Innovation, Performance, & Accountability. Acting as the liaison among internal stakeholders to analyze, document, communicate, and validate business and system requirements for platform applications. Other responsibilities contribution to department-wide reporting and analytics, knowledge-based management project management, and process improvement. Responsible for driving meaningful progress and executing tangible results on projects that make city services more customer-focused, innovative, and efficient. Supervision Received: Receives guidance regarding overall mission, short and long-term objectives, scheduling, and unusual priorities. May work independently or as part of a team that meets to discuss issues related to budgets, staff, policy, and operations. Direction received is very general and focuses on strategic objectives and is typically collaborative. Essential Duties & Responsibilities: these are typical responsibilities for this position and should not be construed as exclusive or all-inclusive. May perform other duties as assigned . Provides positive leadership, working harmoniously with others in the Department and other organizations, and ensuring that the day-to-day activities are handled. Develop project strategies, implementation plans, project scopes, and milestones. Service as the Point of contact for 3 rd party technology vendor support. Develop recommendations to streamline processes and leverage technology. Provides oversight in the gathering and analysis of technology requirements on behalf of the Department. Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities. Oversee the data/report requests process: tracking requests submitted, prioritization, approval, etc. Build, develop, and maintain data models, reporting systems, data automation systems, dashboards, and performance metrics that support key business decisions. Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics. Ensure the accuracy of data and deliverables of reporting employees with comprehensive policies and processes. Performs data analysis to proactively identify and/or resolver problems per operational standards and procedures. Collaborating with and assisting other agencies/departments in the City on matter relating to Customer Service, including development of customer service strategies and delivery of customer service improvements as needed. Decision Making: Provide input regarding decisions that impact projects relating to the Department of Customer Service. Follows standardized procedures and written instructions to accomplish assigned tasks. Applies organizational policies; may interpret organizational policies and recommend exceptions. Recommend strategy or policy changes; modifies organization to achieve objective. Provides project guidance as required. Leadership Provided: Routinely provides knowledge-based guidance, and/or training to stakeholders in relation to projects and key departmental initiatives. May lead a cross-functional team to address business issues. Requirements (Knowledge, Skills & Abilities): This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Good communication, including writing, speaking and active listening. Good project management skills, including organization, planning, time management and prioritization Good problem-solving skills having accuracy and attention to detail. Team-working skills with good verbal and written communication having ability to organize and manage time effectively, demonstrating accountability and dependability. Self-starter, self-motivated with demonstrated ability to work independently. Has critical thinking skills with effective judgement and decision making. Working knowledge and understanding of Microsoft O365. Multitasking skills, ability to work under pressure. Ability to handle deadlines and avoid schedule conflicts Strong Mathematical skills. Ability to manage numerical data. Ability to transform raw data into a suitable format for archiving, analysis and interpretation using charts and graphs. Minimum Qualifications - Education and Experience: Bachelor’s Degree in Business Administration and/or Management, Operations Management, Statistics, Mathematics, or related field. Equivalent professional experience may be considered for substitution for the degree on an exception basis. 2+ years of Managerial experience, preferably in a contact center environment. 5+ years of Customer Service experience, preferably in a contact center environment. 2+ years of Call Management System (CMS) experience; experience with Amazon Connect Telephony System preferred. 2+ years of pulling and exporting reports using a Customer Relationship Management (CRM) system. 3 + years of data collection and analysis 1+ year working in Workforce Management environment. Advanced to expert level in Excel, PowerPoint, Visio, and SharePoint. Minimum of 3 years’ experience in project management or administration experience is required. Technologically advanced skills in Microsoft Office Suite (Outlook, Teams, Excel, PPT, Word, etc.) Visio, PowerBI, and SharePoint. Nice to Have - Noted as a Plus : Master’s degree in business or technology related field. Advanced degrees in relevant areas are welcomed such as MA, MS, MBA, MPA, etc. Extensive Knowledge in Microsoft Office Suite. Extensive Knowledge of Software Systems-Calabrio, ServiceNow, PowerBI, Hansen, Accela, enQuesta, DextrFlex, and Calabrio. Licensures and Certifications Desired but not required: Six Sigma Project Management Essential Capabilities and Work Environment: This hybrid work position is considered essential and thereby requires, on occasion, that the incumbent work outside of normal operating hours, which may include evenings, weekends, and holidays, as well as during inclement weather and/or times when the city would otherwise be closed.
Jul 18, 2024
Full Time
Salary Range: $85,000 to $95,000 Posting: Open to Filled The Department of Customer Service (DCS) Service Delivery Manager, IPA will serve as a key knowledge worker driving and leading critical initiatives for the department. This is a strategic and analytical position reporting to the DCS Director of Innovation, Performance, & Accountability. Acting as the liaison among internal stakeholders to analyze, document, communicate, and validate business and system requirements for platform applications. Other responsibilities contribution to department-wide reporting and analytics, knowledge-based management project management, and process improvement. Responsible for driving meaningful progress and executing tangible results on projects that make city services more customer-focused, innovative, and efficient. Supervision Received: Receives guidance regarding overall mission, short and long-term objectives, scheduling, and unusual priorities. May work independently or as part of a team that meets to discuss issues related to budgets, staff, policy, and operations. Direction received is very general and focuses on strategic objectives and is typically collaborative. Essential Duties & Responsibilities: these are typical responsibilities for this position and should not be construed as exclusive or all-inclusive. May perform other duties as assigned . Provides positive leadership, working harmoniously with others in the Department and other organizations, and ensuring that the day-to-day activities are handled. Develop project strategies, implementation plans, project scopes, and milestones. Service as the Point of contact for 3 rd party technology vendor support. Develop recommendations to streamline processes and leverage technology. Provides oversight in the gathering and analysis of technology requirements on behalf of the Department. Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities. Oversee the data/report requests process: tracking requests submitted, prioritization, approval, etc. Build, develop, and maintain data models, reporting systems, data automation systems, dashboards, and performance metrics that support key business decisions. Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics. Ensure the accuracy of data and deliverables of reporting employees with comprehensive policies and processes. Performs data analysis to proactively identify and/or resolver problems per operational standards and procedures. Collaborating with and assisting other agencies/departments in the City on matter relating to Customer Service, including development of customer service strategies and delivery of customer service improvements as needed. Decision Making: Provide input regarding decisions that impact projects relating to the Department of Customer Service. Follows standardized procedures and written instructions to accomplish assigned tasks. Applies organizational policies; may interpret organizational policies and recommend exceptions. Recommend strategy or policy changes; modifies organization to achieve objective. Provides project guidance as required. Leadership Provided: Routinely provides knowledge-based guidance, and/or training to stakeholders in relation to projects and key departmental initiatives. May lead a cross-functional team to address business issues. Requirements (Knowledge, Skills & Abilities): This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Good communication, including writing, speaking and active listening. Good project management skills, including organization, planning, time management and prioritization Good problem-solving skills having accuracy and attention to detail. Team-working skills with good verbal and written communication having ability to organize and manage time effectively, demonstrating accountability and dependability. Self-starter, self-motivated with demonstrated ability to work independently. Has critical thinking skills with effective judgement and decision making. Working knowledge and understanding of Microsoft O365. Multitasking skills, ability to work under pressure. Ability to handle deadlines and avoid schedule conflicts Strong Mathematical skills. Ability to manage numerical data. Ability to transform raw data into a suitable format for archiving, analysis and interpretation using charts and graphs. Minimum Qualifications - Education and Experience: Bachelor’s Degree in Business Administration and/or Management, Operations Management, Statistics, Mathematics, or related field. Equivalent professional experience may be considered for substitution for the degree on an exception basis. 2+ years of Managerial experience, preferably in a contact center environment. 5+ years of Customer Service experience, preferably in a contact center environment. 2+ years of Call Management System (CMS) experience; experience with Amazon Connect Telephony System preferred. 2+ years of pulling and exporting reports using a Customer Relationship Management (CRM) system. 3 + years of data collection and analysis 1+ year working in Workforce Management environment. Advanced to expert level in Excel, PowerPoint, Visio, and SharePoint. Minimum of 3 years’ experience in project management or administration experience is required. Technologically advanced skills in Microsoft Office Suite (Outlook, Teams, Excel, PPT, Word, etc.) Visio, PowerBI, and SharePoint. Nice to Have - Noted as a Plus : Master’s degree in business or technology related field. Advanced degrees in relevant areas are welcomed such as MA, MS, MBA, MPA, etc. Extensive Knowledge in Microsoft Office Suite. Extensive Knowledge of Software Systems-Calabrio, ServiceNow, PowerBI, Hansen, Accela, enQuesta, DextrFlex, and Calabrio. Licensures and Certifications Desired but not required: Six Sigma Project Management Essential Capabilities and Work Environment: This hybrid work position is considered essential and thereby requires, on occasion, that the incumbent work outside of normal operating hours, which may include evenings, weekends, and holidays, as well as during inclement weather and/or times when the city would otherwise be closed.
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Academic Advisor serves as a staff member in the Fowler College of Business (FCB) assigned to the Center for Student Success (CSS). Under direct supervision, the position provides individual and group information and advising for a student population of approximately 8,000 undergraduates in Business Administration and participates as a team member in the development of the Center for Student Success policies and procedures and supports SDSU’s Coordinated Care Advising network. The Academic Advisor will be responsible for the academic advising of an assigned caseload of prospective and current students and graduation candidates within the Fowler College of Business. Under the direct supervision of the Assistant Dean for Student Affairs/Director and general supervision of the Co-Lead Academic Advisors, the Academic Advisor will advise students through individual appointments, group advising sessions, virtual sessions, over email, in person, and telephone. The person in this position will be trained to counsel academically at-risk students and those not making progress towards degree to identify possible solutions and make referrals to appropriate College and campus resources. The Academic Advisor is an integral part of the Center for Student Success team and will provide staffing support at related events and assist other staff members as needed for successful maintenance of the unit's goals. Some evening and weekend hours will be required. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Fowler College of Business (FCB) consists of one school and four academic departments (Charles W. Lamden School of Accountancy, Finance, Management Information Systems, Management, and Marketing), a Dean, an Associate Dean for Academic Affairs, an Associate Dean for Research and Strategic Initiatives, an Assistant Dean for Student Affairs, a College Operations Manager, a Director of Marketing & Communications, a Director for Graduate Programs, a Director for Undergraduate Programs, a Director for the Career Management Center, a Director for Assessment, and a Managing Director for the Wendy Gillespie Center for Advancing Global Business. The Center for Student Success (CSS) within the College provides all academic and informational advising for current, prospective, and former students in the Undergraduate Program. It also focuses on students experiencing academic difficulty and those participating in special programs. It provides assistance to students in filling out academic forms and petitions, and in understanding university and college policies, requirements and procedures. The unit is responsible for implementing all policies, procedures, and decisions made regarding currently attending Business majors. The unit coordinates the following: primary commencement function (undergraduate for approximately 1,800 students/11,000 guests); undergraduate academic advising, tutoring, study abroad, incoming first year and transfer student orientation among others. For more information regarding the Center for Student Success, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of one year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate level, job-related education may be substituted for the required experience. Key Qualifications Experience working in a college or university’s admissions, advising, evaluations, registrar, or other student service-related office. Experience working with a large diverse student population. Experience with MS Office (Word, Excel, and PowerPoint), Google Workspace (Gmail, Chat, Drive, Docs, Sheets, Slides, Forms, etc.). Experience using SDSU specific systems such as my.SDSU student information system, uAchieve degree evaluation, and SDSU Navigate (EAB), etc is preferred. Familiarity with SDSU and CSU general education and graduation requirements is preferred. Ability to present to diverse audiences in varying sizes. Effective interpersonal and customer service skills required to build and maintain cooperative working relationships among diverse individuals and groups. Ability to work some evening and weekend hours with notice. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,269 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,269 - $6,040 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 30, 2024. To receive full consideration, apply by April 29, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at tdeesen@sdsu.edu Advertised: Apr 16 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Position Summary The Academic Advisor serves as a staff member in the Fowler College of Business (FCB) assigned to the Center for Student Success (CSS). Under direct supervision, the position provides individual and group information and advising for a student population of approximately 8,000 undergraduates in Business Administration and participates as a team member in the development of the Center for Student Success policies and procedures and supports SDSU’s Coordinated Care Advising network. The Academic Advisor will be responsible for the academic advising of an assigned caseload of prospective and current students and graduation candidates within the Fowler College of Business. Under the direct supervision of the Assistant Dean for Student Affairs/Director and general supervision of the Co-Lead Academic Advisors, the Academic Advisor will advise students through individual appointments, group advising sessions, virtual sessions, over email, in person, and telephone. The person in this position will be trained to counsel academically at-risk students and those not making progress towards degree to identify possible solutions and make referrals to appropriate College and campus resources. The Academic Advisor is an integral part of the Center for Student Success team and will provide staffing support at related events and assist other staff members as needed for successful maintenance of the unit's goals. Some evening and weekend hours will be required. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Fowler College of Business (FCB) consists of one school and four academic departments (Charles W. Lamden School of Accountancy, Finance, Management Information Systems, Management, and Marketing), a Dean, an Associate Dean for Academic Affairs, an Associate Dean for Research and Strategic Initiatives, an Assistant Dean for Student Affairs, a College Operations Manager, a Director of Marketing & Communications, a Director for Graduate Programs, a Director for Undergraduate Programs, a Director for the Career Management Center, a Director for Assessment, and a Managing Director for the Wendy Gillespie Center for Advancing Global Business. The Center for Student Success (CSS) within the College provides all academic and informational advising for current, prospective, and former students in the Undergraduate Program. It also focuses on students experiencing academic difficulty and those participating in special programs. It provides assistance to students in filling out academic forms and petitions, and in understanding university and college policies, requirements and procedures. The unit is responsible for implementing all policies, procedures, and decisions made regarding currently attending Business majors. The unit coordinates the following: primary commencement function (undergraduate for approximately 1,800 students/11,000 guests); undergraduate academic advising, tutoring, study abroad, incoming first year and transfer student orientation among others. For more information regarding the Center for Student Success, click here . Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. Possession of the required knowledge and abilities is typically demonstrated through the equivalent of one year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate level, job-related education may be substituted for the required experience. Key Qualifications Experience working in a college or university’s admissions, advising, evaluations, registrar, or other student service-related office. Experience working with a large diverse student population. Experience with MS Office (Word, Excel, and PowerPoint), Google Workspace (Gmail, Chat, Drive, Docs, Sheets, Slides, Forms, etc.). Experience using SDSU specific systems such as my.SDSU student information system, uAchieve degree evaluation, and SDSU Navigate (EAB), etc is preferred. Familiarity with SDSU and CSU general education and graduation requirements is preferred. Ability to present to diverse audiences in varying sizes. Effective interpersonal and customer service skills required to build and maintain cooperative working relationships among diverse individuals and groups. Ability to work some evening and weekend hours with notice. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,269 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,269 - $6,040 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 30, 2024. To receive full consideration, apply by April 29, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at tdeesen@sdsu.edu Advertised: Apr 16 2024 Pacific Daylight Time Applications close: Closing Date/Time: