CITY OF ELK GROVE, CA
Elk Grove, California, United States
Description/Special Instructions The City of Elk Grove is now accepting applications for the position of POLICE OFFICER - LATERAL Earn up to $143,550.54 annually depending on years of service, POST and educational incentives, holiday in lieu, and special assignment pays. Are you looking for a great opportunity to be a part of an agency that aspires to deliver world-class public safety services? Start a rewarding career with the City of Elk Grove Police Department and partner with a diverse community that shares mutual respect and trust. Join our team in serving our community with pride and integrity! This is a sworn position designed specifically for individuals currently employed as a Sworn Police Officer with another agency and who possess a California P.O.S.T. Basic Peace Officer certificate. A California P.O.S.T. Basic Peace Officer certificate MUST be attached to the application in order to be considered for this position. Tentative Recruitment Timeline: (subject to change) Filing Deadlin e: December 31 , 2024, at 11:59 pm Oral Board Interviews: January 14 and January 16, 2025 (In person) The City offers a competitive salary and generous benefit package including CalPERS retirement benefits, a deferred compensation match and more. Why work for the City of Elk Grove? Proud Heritage. Bright Future. COMMUNITY PROFILE Elk Grove is a vibrant, family-friendly community of approximately 174,775 people in the Sacramento, California region, located 14 miles south of the State Capital and 60 miles east of the Bay Area. Elk Grove is a young, ethnically diverse, modern city that was incorporated in 2000. Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails, plentiful dining and shopping options, numerous annual events and festivals, and over 270 sunny days per year. Representative Duties DESCRIPTION: Under general supervision by police sergeant, provides law enforcement and crime prevention work by utilizing community policing and problem oriented strategies; controls traffic flow and enforce State and local traffic regulations; performs investigative work; participates in and provides support and assistance to special department crime prevention and enforcement programs; and does related work as assigned. The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Patrol designated areas of the City in a radio-equipped car, motorcycle or on foot.Enforce City, County, State and Federal laws.Respond to calls related to the protection of life and property, traffic incidents, and other required emergencies.Conduct both preliminary and follow-up investigations of disturbances, prowlers, burglaries, thefts, hold-ups, vehicle accidents, death, and other criminal incidents.Make arrests; interview victims, complainants, and witnesses; interrogate suspects.Testify and present evidence in court.Preserve, collect, process, photograph, and present evidence using scientific techniques including fingerprint, fibers, blood, and related physical evidence.Contact and cooperate with other law enforcement agencies in matters relating to the apprehension of offenders and the investigation of offenses.Prepare reports on arrests made, activities performed, and unusual incidents.Search, fingerprint, and transport prisoners.Assist and advise motorists and enforce traffic safety laws by issuing citations and warnings.Observe, monitor, direct, and control routine and unusual traffic conditionsMaintain contact with citizens regarding potential law enforcement problems and preserve good relationships with the general public, co-workers, supervisors, and city employees.Assist in the performance of special investigative and crime prevention duties as required.Schedule and implement crime prevention and educational programs.Serve warrants and subpoenas; retrieve and request information involving arrests and subpoenas.File complaints and perform other work related to the processing of misdemeanor and felony complaints.Actively collaborate with all city schools to provide the highest level of safety to students and faculty.Administer first aid as necessary. Qualifications The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of : Elk Grove police department organizational structure. Police policy and procedures, including patrol, crime prevention, traffic control, investigation and identification techniques. Police records and reports. First aid techniques. Criminal law and criminal procedure with particular reference to the apprehension, arrest, and custody of persons committing misdemeanors and felonies, including rules of evidence pertaining to the search and seizure and the preservation of evidence in traffic and criminal cases. Offensive and defensive weapons classification and theory. Self-defense tactics. Interview and interrogation techniques. Ability to : Use computer and related software. Learn, understand, interpret and apply laws and regulation. Prepare concise and comprehensive written reports. Gather and evaluate facts and evidence, draw logical conclusions and make proper recommendations. Read street maps. Read, understand and adhere to departmental policies, instruction, laws and regulations. Analyze situations and to adopt a quick, effective and reasonable course of action in emergency and stressful situations. Develop skill in the use of firearms. Earn the use and care of automobiles and other equipment. Meet and deal with the public tactfully and effectively. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Speak, read and write fluent English. Work a variety of shift schedules, including 8, 9, 10, 12 hour shift configurations and on call. Show command presence. Successfully complete field training programs. Education and Experience Guidelines: Education/Training : Must possess an Associate's degree, or 60 college units, from an accredited college or university. Four (4) years of U.S. Military Service with an honorable discharge or a reservist member with a Joint Service Transcript showing 60 credits can be substituted for the sixty (60) unit requirement. Possession of a CA P.O.S.T Intermediate Certificate can be substituted for the sixty (60) unit requirement. Experience: Minimum of one (1) year of recent law enforcement experience equivalent to that of a Peace Officer as defined by P.O.S.T. This is a sworn position designed specifically for individuals currently employed as a Sworn Police Officer with another agency and who possess a California P.O.S.T. Basic Peace Officer certificate. A California P.O.S.T. Basic Peace Officer certificate MUST be attached to the application in order to be considered for this position. License or Certificate : Possession of an appropriate, valid California driver's license by the time of appointment. Must possess a current California POST Basic Peace Officer Certificate. Incumbent will need to pass a background investigation which includes a polygraph, psychological and medical evaluation. Other Requirements : Must be at least 21 years of age at the time of hire. Police Officers must serve a 12-month probationary period. Physical Demands and Work Environment The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment : Work is generally performed in a typical field environment, with most time spent sitting, standing or walking. Position will require work outdoors and using body, ear and eye protection. Incumbent may be required to work rotating shifts and assignments, and may work overtime with little or no notice. Physical : Due to the varied and unpredictable nature of police work, the incumbent may also be required to perform the following: make precise arm-hand positioning movements and maintain static arm-hand position such as when sighting and shooting a firearm; may require continuous and repetitive arm-hand movements; use sufficient strength and agility to enable the incumbent to sprint, or jump; coordinate the movement of more than one limb simultaneously such as when using hand radio while driving a vehicle or searching a building with firearm drawn, flashlight on and opening and closing doors; bend or stoop repeatedly and continuously over time such as getting in and out of patrol car or gathering evidence at crime scenes; wear a 15lb utility/gun belt which requires the continuous support from stomach and lower back muscles; may require the movement of heavy objects 50 lbs and more. The incumbent may respond to complex police situations or emergencies and is therefore subject to any of the hazards encountered by police patrol officers. Operate various office equipment such as telephones, computers, copiers, fax machines, etc. Safely operate the following equipment in the performance of duties: A variety of City-owned vehicles; firearms; communications equipment, such as two-way radios, cell phones, and pagers; Mobile display terminals (MDT), various audio visual equipment and any other equipment assigned. Required to physically take a resistive or combative subject into custody. Vision : Within California POST standards as verified by a medical background. Hearing : Within California POST standards as verified by a medical background. The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Department at (916) 478-2230. Information contained herein is subject to change without notice. CITY OF ELK GROVE EMPLOYEE BENEFIT SUMMARY Elk Grove Police Officers Association (EGPOA) - Sworn Annual Leave (vacation/sick) 0-4 years of service 176 hours 6.77 hours per pay period 5-9 years of service 216 hours 8.31 hours per pay period 10-14 years of service 232 hours 8.92 per pay period 15-19 years of service 256 hours 9.85 hours per pay period 20+ years of service 272 hours 10.46 hours per pay period Deferred Compensation Employee may participate in a 457 deferred compensation plan up to maximum allowed by law. Deferred Compensation - City Match The City will match up to 2% or 4% of employee's salary depending on membership status with CalPERS. Employee Assistance Program Available to employee and immediate family Flexible Spending Account Covers IRS approved medical and/or approved dependent care expenses to be paid on a pre-tax basis. Medical spending up to $3200.00 annually. Dependent care up to $5,000 annually. Adoption Assistance FSA up to $16,810 annually. Health Insurance: The City participates in the CalPERS Health Plan (PEMHCA) and offers a "cafeteria plan," which includes a monthly City contribution that an employee may apply toward premiums for medical insurance. The City's Contribution rates for the 2024 plan year are as follows: Single: up to $919.27 per month 2-Party: up to $1,838.54 per month Family: up to $2,390.10 per month Employees who show evidence of other group health insurance coverage and waive enrollment in a CalPERS health plan shall receive a taxable in lieu cash fringe allowance of $300 per month Dental Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Vision Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Pet Insurance City employees are eligible to purchase pet insurance at a discounted premium rate through MetLife . Retirement Health Savings Account City provided defined contribution program for IRS-eligible medical expenses upon retirement. Holidays Employees assigned by the Police Chief to work shifts shall receive a 5% pay differential in lieu of paid holiday time off. Employees receive 8 hours of floating holiday every fiscal year. Life Insurance City provides Life insurance at 1X base salary with a minimum of $50,000 and maximum of $300,000. Additional life insurance may be purchased by employee up to a maximum of $500,000. Military Leave The City will pay qualified employees any difference between his/her base salary and the amount received in military reserve pay for regularly scheduled annual training that requires the employee to take military leave from his/her regular work week. Retirement -PERS Your CalPERS Pension formula will be dependent upon your hire date with the City of Elk Grove and/or your status with any Public Retirement System. 3% at 50 if hired before 8/12/12. 3% at 55 if hired after 8/12/12 and a current Classic member of CalPERS. 2.7% at 57 if hired after 1/1/2013 and not a current Classic member of CalPERS. Employee pays employee share of cost and 3% of employer share of cost. Internal applicants will remain in their current retirement formula unless they are moving from a miscellaneous to safety classification. Short Term/Long Term Disability The City provides Short-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $2,300 per week and Long-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $15,000 per month. The City also provides Paid Family Leave coverage @ 60-70% of weekly earnings up to a maximum of $,1623 per week. City employees DO NOT contribute to the California State Disability Insurance (SDI) program. Social Security City employees do not currently participate in the Social Security program. City offers an IRS qualifying retirement plan. Tuition Reimbursement 80% up to $1,000/year for employees attending a Community College. 80% up to $2,500/year for undergraduate studies. 80% up to $3,500/year for graduate studies Wellness Program Amazing on-site Wellness Coordinator and multiple fitness and wellness classes such as yoga and pilates available throughout the week! Closing Date/Time: 12/31/2024 11:59 PM Pacific
Description/Special Instructions The City of Elk Grove is now accepting applications for the position of POLICE OFFICER - LATERAL Earn up to $143,550.54 annually depending on years of service, POST and educational incentives, holiday in lieu, and special assignment pays. Are you looking for a great opportunity to be a part of an agency that aspires to deliver world-class public safety services? Start a rewarding career with the City of Elk Grove Police Department and partner with a diverse community that shares mutual respect and trust. Join our team in serving our community with pride and integrity! This is a sworn position designed specifically for individuals currently employed as a Sworn Police Officer with another agency and who possess a California P.O.S.T. Basic Peace Officer certificate. A California P.O.S.T. Basic Peace Officer certificate MUST be attached to the application in order to be considered for this position. Tentative Recruitment Timeline: (subject to change) Filing Deadlin e: December 31 , 2024, at 11:59 pm Oral Board Interviews: January 14 and January 16, 2025 (In person) The City offers a competitive salary and generous benefit package including CalPERS retirement benefits, a deferred compensation match and more. Why work for the City of Elk Grove? Proud Heritage. Bright Future. COMMUNITY PROFILE Elk Grove is a vibrant, family-friendly community of approximately 174,775 people in the Sacramento, California region, located 14 miles south of the State Capital and 60 miles east of the Bay Area. Elk Grove is a young, ethnically diverse, modern city that was incorporated in 2000. Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails, plentiful dining and shopping options, numerous annual events and festivals, and over 270 sunny days per year. Representative Duties DESCRIPTION: Under general supervision by police sergeant, provides law enforcement and crime prevention work by utilizing community policing and problem oriented strategies; controls traffic flow and enforce State and local traffic regulations; performs investigative work; participates in and provides support and assistance to special department crime prevention and enforcement programs; and does related work as assigned. The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Patrol designated areas of the City in a radio-equipped car, motorcycle or on foot.Enforce City, County, State and Federal laws.Respond to calls related to the protection of life and property, traffic incidents, and other required emergencies.Conduct both preliminary and follow-up investigations of disturbances, prowlers, burglaries, thefts, hold-ups, vehicle accidents, death, and other criminal incidents.Make arrests; interview victims, complainants, and witnesses; interrogate suspects.Testify and present evidence in court.Preserve, collect, process, photograph, and present evidence using scientific techniques including fingerprint, fibers, blood, and related physical evidence.Contact and cooperate with other law enforcement agencies in matters relating to the apprehension of offenders and the investigation of offenses.Prepare reports on arrests made, activities performed, and unusual incidents.Search, fingerprint, and transport prisoners.Assist and advise motorists and enforce traffic safety laws by issuing citations and warnings.Observe, monitor, direct, and control routine and unusual traffic conditionsMaintain contact with citizens regarding potential law enforcement problems and preserve good relationships with the general public, co-workers, supervisors, and city employees.Assist in the performance of special investigative and crime prevention duties as required.Schedule and implement crime prevention and educational programs.Serve warrants and subpoenas; retrieve and request information involving arrests and subpoenas.File complaints and perform other work related to the processing of misdemeanor and felony complaints.Actively collaborate with all city schools to provide the highest level of safety to students and faculty.Administer first aid as necessary. Qualifications The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of : Elk Grove police department organizational structure. Police policy and procedures, including patrol, crime prevention, traffic control, investigation and identification techniques. Police records and reports. First aid techniques. Criminal law and criminal procedure with particular reference to the apprehension, arrest, and custody of persons committing misdemeanors and felonies, including rules of evidence pertaining to the search and seizure and the preservation of evidence in traffic and criminal cases. Offensive and defensive weapons classification and theory. Self-defense tactics. Interview and interrogation techniques. Ability to : Use computer and related software. Learn, understand, interpret and apply laws and regulation. Prepare concise and comprehensive written reports. Gather and evaluate facts and evidence, draw logical conclusions and make proper recommendations. Read street maps. Read, understand and adhere to departmental policies, instruction, laws and regulations. Analyze situations and to adopt a quick, effective and reasonable course of action in emergency and stressful situations. Develop skill in the use of firearms. Earn the use and care of automobiles and other equipment. Meet and deal with the public tactfully and effectively. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Speak, read and write fluent English. Work a variety of shift schedules, including 8, 9, 10, 12 hour shift configurations and on call. Show command presence. Successfully complete field training programs. Education and Experience Guidelines: Education/Training : Must possess an Associate's degree, or 60 college units, from an accredited college or university. Four (4) years of U.S. Military Service with an honorable discharge or a reservist member with a Joint Service Transcript showing 60 credits can be substituted for the sixty (60) unit requirement. Possession of a CA P.O.S.T Intermediate Certificate can be substituted for the sixty (60) unit requirement. Experience: Minimum of one (1) year of recent law enforcement experience equivalent to that of a Peace Officer as defined by P.O.S.T. This is a sworn position designed specifically for individuals currently employed as a Sworn Police Officer with another agency and who possess a California P.O.S.T. Basic Peace Officer certificate. A California P.O.S.T. Basic Peace Officer certificate MUST be attached to the application in order to be considered for this position. License or Certificate : Possession of an appropriate, valid California driver's license by the time of appointment. Must possess a current California POST Basic Peace Officer Certificate. Incumbent will need to pass a background investigation which includes a polygraph, psychological and medical evaluation. Other Requirements : Must be at least 21 years of age at the time of hire. Police Officers must serve a 12-month probationary period. Physical Demands and Work Environment The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment : Work is generally performed in a typical field environment, with most time spent sitting, standing or walking. Position will require work outdoors and using body, ear and eye protection. Incumbent may be required to work rotating shifts and assignments, and may work overtime with little or no notice. Physical : Due to the varied and unpredictable nature of police work, the incumbent may also be required to perform the following: make precise arm-hand positioning movements and maintain static arm-hand position such as when sighting and shooting a firearm; may require continuous and repetitive arm-hand movements; use sufficient strength and agility to enable the incumbent to sprint, or jump; coordinate the movement of more than one limb simultaneously such as when using hand radio while driving a vehicle or searching a building with firearm drawn, flashlight on and opening and closing doors; bend or stoop repeatedly and continuously over time such as getting in and out of patrol car or gathering evidence at crime scenes; wear a 15lb utility/gun belt which requires the continuous support from stomach and lower back muscles; may require the movement of heavy objects 50 lbs and more. The incumbent may respond to complex police situations or emergencies and is therefore subject to any of the hazards encountered by police patrol officers. Operate various office equipment such as telephones, computers, copiers, fax machines, etc. Safely operate the following equipment in the performance of duties: A variety of City-owned vehicles; firearms; communications equipment, such as two-way radios, cell phones, and pagers; Mobile display terminals (MDT), various audio visual equipment and any other equipment assigned. Required to physically take a resistive or combative subject into custody. Vision : Within California POST standards as verified by a medical background. Hearing : Within California POST standards as verified by a medical background. The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Department at (916) 478-2230. Information contained herein is subject to change without notice. CITY OF ELK GROVE EMPLOYEE BENEFIT SUMMARY Elk Grove Police Officers Association (EGPOA) - Sworn Annual Leave (vacation/sick) 0-4 years of service 176 hours 6.77 hours per pay period 5-9 years of service 216 hours 8.31 hours per pay period 10-14 years of service 232 hours 8.92 per pay period 15-19 years of service 256 hours 9.85 hours per pay period 20+ years of service 272 hours 10.46 hours per pay period Deferred Compensation Employee may participate in a 457 deferred compensation plan up to maximum allowed by law. Deferred Compensation - City Match The City will match up to 2% or 4% of employee's salary depending on membership status with CalPERS. Employee Assistance Program Available to employee and immediate family Flexible Spending Account Covers IRS approved medical and/or approved dependent care expenses to be paid on a pre-tax basis. Medical spending up to $3200.00 annually. Dependent care up to $5,000 annually. Adoption Assistance FSA up to $16,810 annually. Health Insurance: The City participates in the CalPERS Health Plan (PEMHCA) and offers a "cafeteria plan," which includes a monthly City contribution that an employee may apply toward premiums for medical insurance. The City's Contribution rates for the 2024 plan year are as follows: Single: up to $919.27 per month 2-Party: up to $1,838.54 per month Family: up to $2,390.10 per month Employees who show evidence of other group health insurance coverage and waive enrollment in a CalPERS health plan shall receive a taxable in lieu cash fringe allowance of $300 per month Dental Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Vision Insurance 100% City paid for employee and eligible dependents if enrolled in the City's medical plan. Pet Insurance City employees are eligible to purchase pet insurance at a discounted premium rate through MetLife . Retirement Health Savings Account City provided defined contribution program for IRS-eligible medical expenses upon retirement. Holidays Employees assigned by the Police Chief to work shifts shall receive a 5% pay differential in lieu of paid holiday time off. Employees receive 8 hours of floating holiday every fiscal year. Life Insurance City provides Life insurance at 1X base salary with a minimum of $50,000 and maximum of $300,000. Additional life insurance may be purchased by employee up to a maximum of $500,000. Military Leave The City will pay qualified employees any difference between his/her base salary and the amount received in military reserve pay for regularly scheduled annual training that requires the employee to take military leave from his/her regular work week. Retirement -PERS Your CalPERS Pension formula will be dependent upon your hire date with the City of Elk Grove and/or your status with any Public Retirement System. 3% at 50 if hired before 8/12/12. 3% at 55 if hired after 8/12/12 and a current Classic member of CalPERS. 2.7% at 57 if hired after 1/1/2013 and not a current Classic member of CalPERS. Employee pays employee share of cost and 3% of employer share of cost. Internal applicants will remain in their current retirement formula unless they are moving from a miscellaneous to safety classification. Short Term/Long Term Disability The City provides Short-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $2,300 per week and Long-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $15,000 per month. The City also provides Paid Family Leave coverage @ 60-70% of weekly earnings up to a maximum of $,1623 per week. City employees DO NOT contribute to the California State Disability Insurance (SDI) program. Social Security City employees do not currently participate in the Social Security program. City offers an IRS qualifying retirement plan. Tuition Reimbursement 80% up to $1,000/year for employees attending a Community College. 80% up to $2,500/year for undergraduate studies. 80% up to $3,500/year for graduate studies Wellness Program Amazing on-site Wellness Coordinator and multiple fitness and wellness classes such as yoga and pilates available throughout the week! Closing Date/Time: 12/31/2024 11:59 PM Pacific
PLACER COUNTY, CA
Auburn, California, United States
Introduction To be included in the first round of interviews, please submit your application by 5:00 pm on Monday, September 9, 2024. To be considered for the final screening of this recruitment, please submit your application by 5:00 pm on Monday, September 23, 2024. POSITION INFORMATION The Placer County District Attorney’s Office is seeking to fill multiple Victim Advocate positions within the Victim Services Unit. Victim Advocates provide support to victims of crime throughout the criminal justice process. This includes in-person meetings, telephone and email communication, providing connections to outside resources and attending court proceedings. Victim Advocates are expected to familiarize themselves with the criminal justice system in Placer County so they can assist and explain that process to victims as their case moves through the court system. This work may also include reviewing sensitive material such as police reports, protective orders, or photographs and videos. Each Victim Advocate manages their own caseload, however, the Victim Services Unit functions as a team to work together to support each advocate as needed to cover cases and court appearances. Our Victim Advocates also work closely with the Deputy District Attorneys assigned to handle the criminal prosecutions. These are fully on-site positions working in an office and in a courtroom setting. Please visit our Victim Services page to learn more! BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To provide crisis intervention and advocacy services to victims and witnesses of crimes; to provide information to victims of crime about the criminal justice system; and to function as an integral and supportive member of the Victim/Witness multi-disciplinary team. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Victim/Witness Advocate series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from the Victim/Witness Supervisor and may receive technical and functional supervision from other staff members. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Advise crime victims and refer them to appropriate agencies; advise victims of crime of their rights and benefits under local, State, and/or Federal agencies (i.e. California Victim Compensation Board (Cal VCB)). Provide crisis intervention and emergency assistance. Conduct follow-up meetings with victims to ensure their needs have been met. Prepare victims to testify and accompany them to court, giving special attention to children and elderly victims and witnesses. Accompany victims of all crime types to interviews in preparation for court appearances. Provide transportation to victims and witnesses when deemed necessary. Provide information to victims and witnesses of crime as to the Criminal Justice process and procedures. Assess need for and authorize referrals to other victim services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program areas. Conduct program orientation and/or information sessions for applicants to disseminate accurate information regarding assigned program services and pertinent criteria, regulations, and guidelines. Prepare correspondence, victim fact sheets, program information and related reports. Maintain records and statistics as requested by the Victim/Witness Supervisor. Perform various office support and clerical duties such as receiving and logging phone calls, typing and processing program forms. Assist in training of program volunteers. Establish and maintain working relationships with other criminal justice and public and private agencies. Build and maintain positive working relationships with co-workers, other County and departmental employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of experience in a public or private agency which has provided an awareness and understanding of the problems of victims and witnesses is desirable. Training: Equivalent to an Associate's degree with major course work in criminal justice, sociology, psychology, or a closely related field. Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Must satisfactorily complete the California Office of Emergency Services (CALOES) Entry Level Victim Advocate Training Curriculum within one year of appointment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic advocacy and crisis intervention techniques. Interview techniques and record keeping practices. English usage, spelling, grammar and punctuation. Modern office procedures, methods and computer equipment. Ability to: Conduct crisis intervention and provide emotional support to victims and witnesses of crimes. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to victims. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with correctable acuity sufficient to read characters on computer screen; hear and speak with correctable acuity sufficient to communicate with clients; and lift light weight. Learn practices and procedures of the criminal justice system. Learn basic regulations and procedures of victim restitution. Learn pertinent local, State, and Federal laws. Understand and apply complex laws and regulations. Effectively interview and advise a wide variety of individuals from diverse cultural and socio-economic backgrounds and who may be physically, emotionally or mentally impaired or distressed. Work with various cultural and ethnic groups in a tactful and effective manner. Act quickly and calmly in crisis and/or emergency situations. Prioritize work in order to meet various program compliance deadlines. Work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan For questions regarding this recruitment, please contact Preciosa Ayala-Burkhardt, Administrative Technician, at payala@placer.ca.gov or (530) 886-4637. Closing Date/Time: 9/23/2024 5:00:00 PM
Introduction To be included in the first round of interviews, please submit your application by 5:00 pm on Monday, September 9, 2024. To be considered for the final screening of this recruitment, please submit your application by 5:00 pm on Monday, September 23, 2024. POSITION INFORMATION The Placer County District Attorney’s Office is seeking to fill multiple Victim Advocate positions within the Victim Services Unit. Victim Advocates provide support to victims of crime throughout the criminal justice process. This includes in-person meetings, telephone and email communication, providing connections to outside resources and attending court proceedings. Victim Advocates are expected to familiarize themselves with the criminal justice system in Placer County so they can assist and explain that process to victims as their case moves through the court system. This work may also include reviewing sensitive material such as police reports, protective orders, or photographs and videos. Each Victim Advocate manages their own caseload, however, the Victim Services Unit functions as a team to work together to support each advocate as needed to cover cases and court appearances. Our Victim Advocates also work closely with the Deputy District Attorneys assigned to handle the criminal prosecutions. These are fully on-site positions working in an office and in a courtroom setting. Please visit our Victim Services page to learn more! BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To provide crisis intervention and advocacy services to victims and witnesses of crimes; to provide information to victims of crime about the criminal justice system; and to function as an integral and supportive member of the Victim/Witness multi-disciplinary team. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Victim/Witness Advocate series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from the Victim/Witness Supervisor and may receive technical and functional supervision from other staff members. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Advise crime victims and refer them to appropriate agencies; advise victims of crime of their rights and benefits under local, State, and/or Federal agencies (i.e. California Victim Compensation Board (Cal VCB)). Provide crisis intervention and emergency assistance. Conduct follow-up meetings with victims to ensure their needs have been met. Prepare victims to testify and accompany them to court, giving special attention to children and elderly victims and witnesses. Accompany victims of all crime types to interviews in preparation for court appearances. Provide transportation to victims and witnesses when deemed necessary. Provide information to victims and witnesses of crime as to the Criminal Justice process and procedures. Assess need for and authorize referrals to other victim services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program areas. Conduct program orientation and/or information sessions for applicants to disseminate accurate information regarding assigned program services and pertinent criteria, regulations, and guidelines. Prepare correspondence, victim fact sheets, program information and related reports. Maintain records and statistics as requested by the Victim/Witness Supervisor. Perform various office support and clerical duties such as receiving and logging phone calls, typing and processing program forms. Assist in training of program volunteers. Establish and maintain working relationships with other criminal justice and public and private agencies. Build and maintain positive working relationships with co-workers, other County and departmental employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of experience in a public or private agency which has provided an awareness and understanding of the problems of victims and witnesses is desirable. Training: Equivalent to an Associate's degree with major course work in criminal justice, sociology, psychology, or a closely related field. Note: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Must satisfactorily complete the California Office of Emergency Services (CALOES) Entry Level Victim Advocate Training Curriculum within one year of appointment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic advocacy and crisis intervention techniques. Interview techniques and record keeping practices. English usage, spelling, grammar and punctuation. Modern office procedures, methods and computer equipment. Ability to: Conduct crisis intervention and provide emotional support to victims and witnesses of crimes. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to victims. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with correctable acuity sufficient to read characters on computer screen; hear and speak with correctable acuity sufficient to communicate with clients; and lift light weight. Learn practices and procedures of the criminal justice system. Learn basic regulations and procedures of victim restitution. Learn pertinent local, State, and Federal laws. Understand and apply complex laws and regulations. Effectively interview and advise a wide variety of individuals from diverse cultural and socio-economic backgrounds and who may be physically, emotionally or mentally impaired or distressed. Work with various cultural and ethnic groups in a tactful and effective manner. Act quickly and calmly in crisis and/or emergency situations. Prioritize work in order to meet various program compliance deadlines. Work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan For questions regarding this recruitment, please contact Preciosa Ayala-Burkhardt, Administrative Technician, at payala@placer.ca.gov or (530) 886-4637. Closing Date/Time: 9/23/2024 5:00:00 PM
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This 100% in-office position requires the handling of highly sensitive and confidential information, including but not limited to medical reports, criminal histories, and crime reports involving pending investigations. The incumbent is expected to effectively communicate and interact with Deputy District Attorney staff and law enforcement agencies whose mission is to seek justice for crime victims and those involved in the criminal justice process. The primary duties for this assignment are programming for case management and digital evidence systems, troubleshooting, analyzing, and resolving system/application-related requests including Help Desk, Web, Audio/Video editing, and Court support. The preferred programming languages for this assignment are Groovy, SQL, and Velocity. For more information on the District Attorney’s Office, please visit the website: District Attorney | Placer County, CA The first round of interviews is tentatively scheduled for the week of October 7 th . To be included in the first round of interviews, please submit your application materials by 5:00 pm on September 16, 2024. Applications received after September 16 th will be screened and considered on a bi-weekly basis through the final filling deadline, October 15 th at 5:00 pm. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise countywide. All District Attorney’s Office employees must undergo and pass a thorough background check. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Provides effective specialized information technology support for network systems and business applications related to Placer County; troubleshoots, analyzes and resolves system/application related requests including specialties such as Help Desk, Web, and department specific applications. Performs a variety of technical duties pertaining to computer systems and related equipment and serves as a second or third level responder for computer, network and hardware/software issues. Assists and trains users in personal computer hardware and specialized software and provides technical assistance to customers. Analyzes existing processes and provides recommendations regarding technology solutions. Coordinates with vendors, other county departments, and other agencies in identifying and implementing system upgrades and modifications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey level classification in the Information Technology Specialist classification series. Positions in this classification independently perform a broad range of both routine and complex technical assignments in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then develops the technical solution. This class is distinguished from the classification of Information Technology Analyst because the latter describes positions with analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems and the design of technical solutions to meet the identified business or system needs, including work which may emphasize business systems analysis and the design of technology solutions to resolve application problems or improve efficiency and effectiveness; network/telecommunication systems analysis and design; system analysis/administration and design, and/or database analysis/administration and design. This class is distinguished from the classification of Information Technology Technician II in that the Specialist describes positions that are responsible for performing duties that are broader and more complex in nature requiring specialized knowledge and abilities as compared to the more routine tasks performed by a technician that require a more general knowledge. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under direction from an assigned supervisor, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve complex problems. Only unusual matters are referred to a supervisor. May exercise functional or direct supervision over technical or clerical staff. Incumbents may exercise functional supervision over other technical specialist staff on a project basis. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Perform a variety of specialized duties in support of the County’s technology functions which may include, but are not limited to, applications, network, business processes and related technology areas. Assist users of a particular application where detailed knowledge of the specific application is required, troubleshooting, debugging and resolving a variety of operations/business-process related applications problems. Troubleshoot new applications and/or systems to ensure functional operation. Install, configure, customize and administer a variety of commercial, off-the-shelf (COTS) and vendor developed applications; write programs/scripts and develop reports using standard application development products and tools. Design and generate a variety of routine and ad hoc customized reports based on customer requirements. Perform routine applications, system and/or network support duties such as monitoring or adding applications/users/devices, modifying user profiles, re-setting passwords and performing file maintenance; set up basic user access permissions consistent with County policies and procedures. Complete, review, and/or approve a variety of forms, including requests for hardware and software, and user access. Serve as a technical resource in the evaluation, selection, acquisition and implementation of computer hardware and software solutions, including cost/benefit analysis. Recommend contractor selection and assist with vendor and contract management. Review and provide input on Requests for Proposals. Design website layout and content; design and develop screens and menus; review and monitor content to ensure consistency with County policies and procedures; conduct ongoing website maintenance for content updates and revisions. Execute website and software testing plans to validate functionality; resolve programming issues; refine data and format final products; test, troubleshoot and de-bug programs using appropriate technology and various test utilities, and ensure functional operation. Coordinate and complete projects that are specific to area of assignment, such as the implementation of a new system design or system upgrade. Interface with users to identify problems/gaps with current technology and/or business processes and gather system requirements. Serve as the primary interface with and coordinate and direct the work of vendors. May coordinate and direct the work of staff at the same or lower level while working on projects. Design and direct project testing and quality assurance processes. May write, revise and maintain computer programs based on business requirements and application design specifications identified and developed by someone else, in order to create new business applications and interfaces or maintain/modify existing business applications, using various computer languages and/or database platforms; troubleshoot, debug, and resolve problems with application coding. Prepare data maintenance documents and follow-up to ensure completion; prep information recovery plan. May perform application software maintenance duties; install and test software application patches and upgrades; Prepare technical reports, correspondence and other documents; provide general administrative support that may include maintaining records and monitoring contracts/budgets. Participates on committees and task forces; attend meetings, conferences and training sessions. Develop training materials and conduct training pertaining to the use of new or modified applications and/or systems for users and other information technology staff. When assigned to support a statewide, federal, or legislation-governed system, review upcoming changes to programs, regulations or system (All County Letters, Management Change Requests), identify impact on system and/or County processes, provides input on necessary revisions, and assist with implementing changes. Serve on project teams providing technical assistance as needed. Train, lead, and provide technical guidance to technician or clerical staff. Direct the work of peers and/or subordinate staff on assigned projects. May recommend the appointment of personnel; provide or coordinate staff training; provide standards and operating guidelines; and provide timely input on performance evaluations and disciplinary matters, as assigned. Assign, direct, and review the work of assigned staff; conduct employee performance evaluations for assigned direct reports. Provide after hours technology support as assigned. Provide technical and functional supervision of contractors/vendors. Perform other related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of journey-level technical experience comparable to an Information Technology Technician II with Placer County. Training: Equivalent to completion of an associate’s degree from an accredited college or university in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform specialist level duties in assigned technology area may substitute for the required education on a year for year basis; or possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for all or part of the above-required education. Required License or Certificate: May need to possess a valid driver’s license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program. Basic operational characteristics of local and wide area network systems. Automated systems/software utilized in area of assignment, including work processes, methods of data entry/retrieval, and system navigation. Standard office software such as word processing, electronic mail, and spreadsheet software. Principles and practices of troubleshooting computer system hardware and software problems. Process and workflow analysis. Tools and test equipment used in the installation, maintenance and repair of information systems. Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Basic principles and practices of technical network administration. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Principles and practices of effective team building, team leadership and conflict resolution. Principles and practices of effective supervision techniques, training, and performance management. Ability to: Operate, maintain and perform repairs on information technology equipment and software. Perform complex duties related to troubleshooting, configuring, performing repairs and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests. Test and repair electronic equipment using appropriate tools. Communicate technical information to a wide variety of users. Assist in planning and evaluating new systems and equipment. Execute system testing plans and test, troubleshoot and de-bug programs using appropriate technology to ensure system functionality. Plan, organize, prioritize and process work to ensure that deadlines are met; organize and manage multiple assignments and priorities. Prepare and present training materials related to specialized hardware and/or software. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Independently analyze work methods, procedures, and operational needs; identify and recommend appropriate solutions. Learn and utilize specialized terminology if needed by the specific assignment. Read, comprehend and retain technical information on computer products and systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both verbally and in writing. Supervise, train, assign, schedule, and evaluate the work of assigned technical and clerical staff. Establish and maintain effective working relationships with those encountered during the course of the work. Provide on-call service during off hours, evenings, weekends, and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting, depending on assignment; occasional pushing/pulling, bending, kneeling, squatting and crawling. Lifting-frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 10/15/2024 5:00:00 PM
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This 100% in-office position requires the handling of highly sensitive and confidential information, including but not limited to medical reports, criminal histories, and crime reports involving pending investigations. The incumbent is expected to effectively communicate and interact with Deputy District Attorney staff and law enforcement agencies whose mission is to seek justice for crime victims and those involved in the criminal justice process. The primary duties for this assignment are programming for case management and digital evidence systems, troubleshooting, analyzing, and resolving system/application-related requests including Help Desk, Web, Audio/Video editing, and Court support. The preferred programming languages for this assignment are Groovy, SQL, and Velocity. For more information on the District Attorney’s Office, please visit the website: District Attorney | Placer County, CA The first round of interviews is tentatively scheduled for the week of October 7 th . To be included in the first round of interviews, please submit your application materials by 5:00 pm on September 16, 2024. Applications received after September 16 th will be screened and considered on a bi-weekly basis through the final filling deadline, October 15 th at 5:00 pm. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise countywide. All District Attorney’s Office employees must undergo and pass a thorough background check. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Provides effective specialized information technology support for network systems and business applications related to Placer County; troubleshoots, analyzes and resolves system/application related requests including specialties such as Help Desk, Web, and department specific applications. Performs a variety of technical duties pertaining to computer systems and related equipment and serves as a second or third level responder for computer, network and hardware/software issues. Assists and trains users in personal computer hardware and specialized software and provides technical assistance to customers. Analyzes existing processes and provides recommendations regarding technology solutions. Coordinates with vendors, other county departments, and other agencies in identifying and implementing system upgrades and modifications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey level classification in the Information Technology Specialist classification series. Positions in this classification independently perform a broad range of both routine and complex technical assignments in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then develops the technical solution. This class is distinguished from the classification of Information Technology Analyst because the latter describes positions with analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems and the design of technical solutions to meet the identified business or system needs, including work which may emphasize business systems analysis and the design of technology solutions to resolve application problems or improve efficiency and effectiveness; network/telecommunication systems analysis and design; system analysis/administration and design, and/or database analysis/administration and design. This class is distinguished from the classification of Information Technology Technician II in that the Specialist describes positions that are responsible for performing duties that are broader and more complex in nature requiring specialized knowledge and abilities as compared to the more routine tasks performed by a technician that require a more general knowledge. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under direction from an assigned supervisor, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve complex problems. Only unusual matters are referred to a supervisor. May exercise functional or direct supervision over technical or clerical staff. Incumbents may exercise functional supervision over other technical specialist staff on a project basis. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Perform a variety of specialized duties in support of the County’s technology functions which may include, but are not limited to, applications, network, business processes and related technology areas. Assist users of a particular application where detailed knowledge of the specific application is required, troubleshooting, debugging and resolving a variety of operations/business-process related applications problems. Troubleshoot new applications and/or systems to ensure functional operation. Install, configure, customize and administer a variety of commercial, off-the-shelf (COTS) and vendor developed applications; write programs/scripts and develop reports using standard application development products and tools. Design and generate a variety of routine and ad hoc customized reports based on customer requirements. Perform routine applications, system and/or network support duties such as monitoring or adding applications/users/devices, modifying user profiles, re-setting passwords and performing file maintenance; set up basic user access permissions consistent with County policies and procedures. Complete, review, and/or approve a variety of forms, including requests for hardware and software, and user access. Serve as a technical resource in the evaluation, selection, acquisition and implementation of computer hardware and software solutions, including cost/benefit analysis. Recommend contractor selection and assist with vendor and contract management. Review and provide input on Requests for Proposals. Design website layout and content; design and develop screens and menus; review and monitor content to ensure consistency with County policies and procedures; conduct ongoing website maintenance for content updates and revisions. Execute website and software testing plans to validate functionality; resolve programming issues; refine data and format final products; test, troubleshoot and de-bug programs using appropriate technology and various test utilities, and ensure functional operation. Coordinate and complete projects that are specific to area of assignment, such as the implementation of a new system design or system upgrade. Interface with users to identify problems/gaps with current technology and/or business processes and gather system requirements. Serve as the primary interface with and coordinate and direct the work of vendors. May coordinate and direct the work of staff at the same or lower level while working on projects. Design and direct project testing and quality assurance processes. May write, revise and maintain computer programs based on business requirements and application design specifications identified and developed by someone else, in order to create new business applications and interfaces or maintain/modify existing business applications, using various computer languages and/or database platforms; troubleshoot, debug, and resolve problems with application coding. Prepare data maintenance documents and follow-up to ensure completion; prep information recovery plan. May perform application software maintenance duties; install and test software application patches and upgrades; Prepare technical reports, correspondence and other documents; provide general administrative support that may include maintaining records and monitoring contracts/budgets. Participates on committees and task forces; attend meetings, conferences and training sessions. Develop training materials and conduct training pertaining to the use of new or modified applications and/or systems for users and other information technology staff. When assigned to support a statewide, federal, or legislation-governed system, review upcoming changes to programs, regulations or system (All County Letters, Management Change Requests), identify impact on system and/or County processes, provides input on necessary revisions, and assist with implementing changes. Serve on project teams providing technical assistance as needed. Train, lead, and provide technical guidance to technician or clerical staff. Direct the work of peers and/or subordinate staff on assigned projects. May recommend the appointment of personnel; provide or coordinate staff training; provide standards and operating guidelines; and provide timely input on performance evaluations and disciplinary matters, as assigned. Assign, direct, and review the work of assigned staff; conduct employee performance evaluations for assigned direct reports. Provide after hours technology support as assigned. Provide technical and functional supervision of contractors/vendors. Perform other related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of journey-level technical experience comparable to an Information Technology Technician II with Placer County. Training: Equivalent to completion of an associate’s degree from an accredited college or university in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform specialist level duties in assigned technology area may substitute for the required education on a year for year basis; or possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for all or part of the above-required education. Required License or Certificate: May need to possess a valid driver’s license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program. Basic operational characteristics of local and wide area network systems. Automated systems/software utilized in area of assignment, including work processes, methods of data entry/retrieval, and system navigation. Standard office software such as word processing, electronic mail, and spreadsheet software. Principles and practices of troubleshooting computer system hardware and software problems. Process and workflow analysis. Tools and test equipment used in the installation, maintenance and repair of information systems. Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Basic principles and practices of technical network administration. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Principles and practices of effective team building, team leadership and conflict resolution. Principles and practices of effective supervision techniques, training, and performance management. Ability to: Operate, maintain and perform repairs on information technology equipment and software. Perform complex duties related to troubleshooting, configuring, performing repairs and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests. Test and repair electronic equipment using appropriate tools. Communicate technical information to a wide variety of users. Assist in planning and evaluating new systems and equipment. Execute system testing plans and test, troubleshoot and de-bug programs using appropriate technology to ensure system functionality. Plan, organize, prioritize and process work to ensure that deadlines are met; organize and manage multiple assignments and priorities. Prepare and present training materials related to specialized hardware and/or software. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Independently analyze work methods, procedures, and operational needs; identify and recommend appropriate solutions. Learn and utilize specialized terminology if needed by the specific assignment. Read, comprehend and retain technical information on computer products and systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both verbally and in writing. Supervise, train, assign, schedule, and evaluate the work of assigned technical and clerical staff. Establish and maintain effective working relationships with those encountered during the course of the work. Provide on-call service during off hours, evenings, weekends, and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting, depending on assignment; occasional pushing/pulling, bending, kneeling, squatting and crawling. Lifting-frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 10/15/2024 5:00:00 PM