Behavioral Health Program Manager II* - Enhanced Care Management

The Job

Be an agent of change and make a difference in delivering health and wellness to millions of residents.

Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County.

The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Behavioral Health Program Manager II*. Behavioral Health Program Managers II* are responsible for managing administrative program components; overseeing multidisciplinary teams; developing, planning, directing, and evaluating the units/program; fiscal administration of budgets; evaluating and developing personnel/staffing patterns based on program needs; supervising and managing staff; participating in the development and implementation of policies and procedures to ensure efficient and effective delivery of treatment services.

Enhanced Care Management:

• Enhanced Care Management (ECM) is a California Medi-Cal benefit focused on individuals with complex health needs, such as chronic conditions or social challenges. This DBH program provides personalized care coordination, ensuring that each participant receives comprehensive support tailored to their specific circumstances. ECM aims to improve access to healthcare services and address barriers that may hinder effective treatment and overall well-being. By creating individualized care plans, the program enhances health outcomes, promotes preventive care, and supports participants in navigating the healthcare system.
  
  

*Official Title: Mental Health Program Manager II
For additional details, please refer to the Mental Health Program Manager II job description.

The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service, integrity, accountability, and trust.

DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Youth Collaborative and Justice Involved Services; Substance Use Disorder and Recovery Services; 24 Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; and the Office of Compliance. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget.

Follow this link to learn more about the Department of Behavioral Health

Follow this link to learn more about San Bernardino County

The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department.

HEALTH BENEFITS PAID TIME OFF RETIREMENT PERKS
- Medical & Dental: Family Coverage

- Vision: Zero Cost for Employee Coverage

- Premium Subsidies: Offset health costs

- Flexible Spending Account: Pre-tax account for qualified healthcare expenses

- County Paid Life Insurance

- AD&D Insurance

- DCAP Account

- Short & Long Term Disability

- Up to 4 weeks accruable vacation with Cash-Out Options*

- 80 Hours Administrative Leave (Cash-Out Option)

- 11 Days Accruable Sick Leave

- 15 Paid Holidays

- Perfect Attendance Leave: Up to 16 Hours

- Retirement Reciprocity (depending upon position assignment)

- Generous Pension

- 457(b) Deferred Compensation Plan

- Retirement Medical Trust Fund

- 529 Savings Plan
COUNTY PERKS
- Annual Tuition Reimbursements

- Employee Discounts

- Commuter Services

- Wellness Program

- Employee Assistance Program (EAP)

Review the job-specific Benefit Summary by following this link Summary of General Benefits

For additional Benefits details, please refer to the Memorandum of Understanding: Management Unit

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident.

Travel: Travel throughout the County will be required on a regular basis. Travel within the state is likely to occur two to four times per year. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). National travel is occasionally required.

Minimum Requirements

Education: A Master's or Doctoral degree from an accredited institution in behavioral science, human services, social work, counseling, psychology, public health administration, business/public administration, hospital administration, or closely related field of study.

--AND--



Experience: Must meet ONE of the following two options

Option 1: Three (3) years of experience in a behavioral health treatment program. Qualifying experience must include a minimum of two (2) years of experience as a full-scope supervisor responsible for planning, directing, and evaluating a mental health program or unit.

Note: Qualifying experience must include administrative supervisory responsibility. Administrative supervision includes participating in the hiring, counseling, disciplinary actions, assigning work, completing work performance evaluations, developing work schedules and approving time off.

-OR-

Option 2: Three (3) years of experience as a manager in an agency providing behavioral health services or social work services. Qualifying experience must include second-level supervision (supervising through subordinate supervisors), budget/fiscal administration, and responsibility for program planning, development, implementation, and evaluation.

Desired Qualifications

The ideal candidate will have experience in the development, implementation, and monitoring of clinical programs.

Selection Process

Application Procedure : There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.

If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of the recruitmentfiling deadline.
Veterans' Preference: Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the Veterans' Preference Information .

For more important details, review the Applicant Information and County Employment Process .

Management Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits,* please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

*Retirement benefits subject to change.

Closing Date/Time: 9/5/2025 5:00 PM Pacific

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• San Bernardino County

• 9093878304

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