-
Job Description
Summary
Minimum Starting Salary is $19.6372 hourly, depending on qualifications.
The City of Waco Seeks
A dependable individual with strong communication, organizational, and problem-solving skills, dedicated to providing efficient and courteous service for the Solid Waste division of the Public Works department.
Minimum Qualifications
Required:- H.S. Diploma or GED equivalent
- 1 year of customer service experience
- Valid Driver's License
Position Overview
Under basic supervision, performs customer service, dispatch, cash handling, and activity reporting functions for Solid Waste Division for Public Works Department (PWD).
Essential Functions- Maintains positive customer relations by providing prompt, courteous and accurate service to the public by responding to PWD questions, complaints and requests for services and information. Escalates complex or unresolved issues to the appropriate supervisor or manager.
- Maintains account and financial records, collects payments, accounts for revenue, processes documents, compiles data, and generates reports. Manages billing and invoicing accounts, reviews and verifies data, and maintains record systems. Performs cash handling responsibilities in adherence with PWD and City of Waco cash handling policies and procedures.
- Weighs vehicles entering the landfill and transfer station using computerized scale systems. Determines appropriate material codes and rates. Ensures all incoming materials comply with landfill and transfer station regulations and policies. Provides customers with receipts, weight tickets, and any necessary documentation.
- Prepares work orders and provides radio dispatch services for field personnel and/or work crews.
- Performs purchasing tasks including entering warehouse requisitions, processing departmental requisitions for purchase orders, completing check requests and processing P-card transactions.
- Performs duties within the scope of authority and training and in compliance with City policies; duties may vary according to job assignments and/or worksite location which may include the Schroeder Administration office, 948A Landfill, 2400 Landfill, or Transfer Station, based on the department's needs.
- Works safely in accordance with the Site Safety Plan, Department Safety Plan, and supervisory directives.
- Driving is essential.
The City of Waco offers a complete benefits package for eligible employees including; health, dental, vision, Employee Assistance Program (EAP), Flexible Spending Accounts, life insurance, long term and short term disability, retirement, deferred compensation plans, holidays, vacation, sick leave, credit union and savings bonds.
To learn more about the benefits offered, visit our Benefits page.
Why Work For Waco:- Meaningful and challenging work
- Make a difference and improve communities
- Competitive Salary and Benefits
- Full Range of Benefits, including Health, Dental, Vision, Disability, and Life Insurance
- Mandatory TMRS Retirement Plan with a 2:1 City Match
- Education Assistance Program
- Paid Parental Leave
- Employee Assistance
- Longevity Pay
- And More!
- Chance to do work you are passionate about
- Desire to give back
-
ABOUT THE COMPANY
-
-
City of Waco
Show moreWaco is centrally located in the heart of Texas on the I-35 corridor midway between Dallas-Fort Worth and Austin. This progressive and diverse city with a vibrant community spirit offers major attractions, museums, recreation, and abundant shopping to more than 140,000 residents. Waco is the 25th largest city in Texas and the county seat of McLennan County.
Waco is not only briming with Texas history, economic opportunity, and a rich variety of cultural experiences, it is also a major seat of high learning within three major colleges in its city limits including Baylor University, Texas State Technical College and McLennan Community College.
The city is also the birthplace of Dr. Pepper, the Texas Ranger Hall of Fame Museum and the Texas Sports Hall of Fame. Waco boasts one of the biggest and best municipal parks in Texas, Cameron Park. While the park is located in the middle of downtown situated on the Brazos and Bosque River it hosts numerous races, triathlons, boat races and much, much more.
Governance and Organization
Waco is a home rule city with a council-manager form of government. The City Council is comprised of a Mayor, elected at-large, and five City Council members representing single-member districts, all serving two-year terms. The City Council sets the tax rate, approves the budget, appoints members to City boards and commissions, enacts City ordinances, and appoints the City Manager, City Attorney, City Secretary, and the Municipal Court Judge.
The City has a strong Financial Management Policy that guides the operation and delivery of quality City services, contributes to excellent AA+ and Aa1 bond ratings, and maintains an unassigned fund balance reserve in the General Fund equal to 28% of current year budgeted expenditures. The City of Waco has more than 1,600 employees and a total operating budget of over $400 million.
The City provides a full range of municipal services including a regional airport, animal services, building inspections, code enforcement, convention and visitors bureau, emergency management, housing and community development, economic development, fire, public health, library, municipal court, parks and recreation, planning, police, public works, Texas Ranger Hall of Fame Museum, utilities and zoo operations.
The City Council and City Manager are committed to the mission of providing exemplary municipal services for citizens and visitors in a collaborative and transparent manner while honoring the public’s trust. Waco values include providing excellent and innovative services, promoting equality and inclusion, focusing on teamwork, investing in people and always doing the right thing.
With the City of Waco, you will find our home; where everyone belongs and thrives as move forward together.
-