What You'll Be Doing

Want to make a meaningful impact in your community? Join a purpose-driven team helping Wake County’s Housing Affordability and Community Revitalization’s Permanent Housing & Support Services division is seeking a dedicated Office Assistant to support daily operations at the Cornerstone Center.

The Office Assistant plays a crucial role as an integral part of the Cornerstone Center, which offers 20 units of bridge housing for individuals experiencing literal homelessness with moderate to severe service needs. The Center is staffed by a highly qualified team that delivers high-quality supportive services to a vulnerable population. This position is based in the newly renovated, secured Cornerstone Center and serves as the first point of contact representing the agency and assisting clients and service providers as they enter the facility.

Essential Functions;

• Maintains records, updates databases/spreadsheets and generate reports associated with work activities
• Greet and direct visitors, answer and direct calls, take messages, and handle routine inquiries
• Manage calendars, schedules and front desk coverage at OCC
• Submits GSA service requests and oversees fleet maintenance
• Monitors OCC water levels and notifies appropriate staff
• Tracks supply inventory and research cost-effective options
• Scans documents, including paper charts and TFS files
• Handles faxed record requests and monitors RightFax
• Creates fillable PDF forms and supports office workflows
• Prepares and formats correspondence, reports, forms, meeting notes and other documents, compiles, copies, sorts and files records of office activities

About Our Team

Wake County Department of Housing’s goal is to ensure that quality affordable housing is available for all Wake County residents. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, housing services must be provided to support families and individuals to access or maintain safe, decent, affordable housing. Affordable housing is also critical to preserving Wake County’s economic competitiveness by offering housing for workers at all income levels, supporting housing stability and economic opportunity for its residents, and furthering Wake County’s commitment to healthy and inclusive growth. The Department’s programs include Community Revitalization, Development Financing, Rental Assistance, Homeless Services, Community Outreach, Emergency Shelter, and Permanent Supportive Housing.

The Basics (Required Education and Experience)

• High school diploma or GED
• One year of administrative/office support experience
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Possess a high level of proficiency in operating a standard desktop and Windows-based computer system, including but not limited to: Microsoft Word, Excel, the county intranet, NCFAST, Clarity, Teams and computer desktop navigation
• Previous administrative support experience in a Health and Human Services, Social Services, or non-profit organization

How Will We Know You're 'The One'?

• Ability to manage time efficiently, meet deadlines and maintain attention to detail
• Demonstrate dependability, professionalism and integrity
• Ability to build rapport and establish trust with clients
• Ability to work effectively with individuals experiencing homelessness and living with severe mental illness, substance use and complex health conditions

About This Position

Location: Cornerstone Raleigh, NC 27602

Employment Type: Regular

Work Schedule: Mon - Fri 8:30 am - 5:15 pm

Hiring Range: 24.72 - 27.04

Market Range: 0.00 - 0.00

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 7/27/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

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• Wake County Government

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