What You'll Be Doing

The Adult Protective Services (APS) Supervisor oversees the coordination and delivery of protective services for disabled adults, supervising five full-time Social Workers and one temporary staff member. The Adult Protective Services Program receives and screens reports of abuse, neglect, or exploitation of disabled adults and provides necessary services. This role includes rotating after-hours supervisory coverage with the Manager and other Supervisors.

Key Responsibilities:

• Supervise and support staff, set goals, monitor workloads, and evaluate performance
• Ensure case quality through regular reviews and identify training needs
• Address client concerns and respond to program-related inquiries
• Maintain, interpret, and report accurate program data
• Collaborate with Co-Supervisor to ensure policy compliance and team cohesion
• Provide community outreach and serve as MDT (Multi-Disciplinary Team) Coordinator
• Lead regular team meetings and support after-hours coverage rotation

About Our Team

The Wake County Department of Social Services team is grounded in a deep commitment to connection, compassion, and community. We bring together experienced professionals who collaborate to support individuals and families through complex challenges, connect them with critical resources, and promote long-term stability. We value insight, innovation, and a solutions-focused approach, and we welcome those who are ready to contribute their expertise to meaningful, community-centered work. Join us in making a lasting difference!

The Basics (Required Education and Experience)

• Bachelor's degree
• Three years of job-related experience
• Valid Driver's License and "safe" driving record
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Three years' experience within a State or County Department of Social Services - Adult Services (Adult Protective Services or Adult Guardianship) or Child Welfare Programs
• Direct experience supervising staff and personnel management.

How Will We Know You're 'The One'?

• Ability to work in a fast-paced environment with great attention to detail
• Ability to implement law & policy into practice
• Flexible and adaptable in an environment with frequent changes
• Advanced critical thinking skills
• Ability to multi-task and prioritize, as well as lead and motivate staff
• Confident, self-starter, proactive, with a high level of energy and a results driven attitude
• Excellent interpersonal skills and the ability to provide feedback to promote learning and professional development
• Strong written and verbal communication skills
• Ability to accurately maintain, interpret, and report data

About This Position

Location: HSC Swinburne Raleigh, NC 27610

Employment Type: Regular

Work Schedule: Monday - Friday - 8:30am - 5:15pm

Hiring Range: 67,728.00 - 91,436.00

Market Range: 67,728.00 - 115,142.00

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 7/29/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

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• Wake County Government

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