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Job Description
job description
The Information Technology Services Division is filling two Programmer Analyst II positions to support the Customer Service Division. The positions will be located at JFB, 111 N. Hope St., 10th Floor, Los Angeles, CA 90012. The available hours is 5/40 or 9/80 with a start time between 6:30am to 8:00am. The duties of the position includes, but are not limited, to the following:- Coordinates with users on the design, programming, configuration, and maintenance of the ladwp.com content management system, portal, and integration to critical corporate systems, such as the Customer Relations Managements System (CRM), Customer Care and Billing (CCB), electronic bill pay, customer access management system, OnDemand billing document system, and other related systems. Organizes the effort for specifications and documentation for the maintenance of current systems and for future upgrades. Participates in discussions with other application owners and business users to develop interfaces and related business process workflows. Coordinates configuration changes, system upgrades, interfaces, and regular maintenance.
- Codes and debugs applications enhancements and fixes. Prepares for and conducts system migrations, upgrades, and new installations. Conducts unit and regression testing. Designs and develops changes based on user requirements. Uses tools and techniques to research and analyze data.
- Other related duties as assigned.
A valid California Driver's license is required and must be maintained during the course of employment. Overtime and some travel may be required.
Candidates will be evaluated on the following work related skills, knowledge, and abilities:- System development concepts and procedures.
- Knowledge and programming experience developing, testing, and maintaining applications in Windows and Linux environments with programming languages such as C#, Oracle PL/SQL, JavaScript, Visual Studio, HTML, PHP, CSS.
- Knowledge and experience with Oracle and SQL Server databases, report tools, and Data Analytics tools.
- Knowledge of web development within the Drupal CMS technology stack.
- Knowledge of system integration using Web Services (SOAP, XML, REST API).
- Knowledge and experience in supporting/administering packaged systems; programming knowledge in building interfaces between systems.
- Skills in system analysis, program debugging, system problem resolution, and production system support.
- Oral, written communication, and interpersonal skills
The evaluation of candidates for this position may be based on a review of training and experience as presented on the resume/application and an interview. Due consideration will be given to attendance records. A written skills test may be administered.
Please be advised that the LADWP Retirement Plan has changed. It is recommended you review information available on Tier 1 and Tier 2 benefits at https://retirement.ladwp.com/at2retire.html if considering employment with the LADWP.
How to apply
Resumes with City Application will be accepted by email at ITSPersonnel@LADWP.com. Please reference 25J-4150-163 on email when applying.
Accepting City applications until sufficient application is received.
Transfer
These positions are only available for City employees. Please do not respond if you do not currently work for the City of Los Angeles.
Closing Date/Time: 9/11/25 -
ABOUT THE COMPANY
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City of Los Angeles
Show moreLos Angeles is the second largest city in the United States and has a multi-ethnic population of
approximately four million. It is truly a world-class city that offers a diversified economy and an unparalleled quality of life. Los Angeles continues to maintain its position as an economic power-
house, the entertainment capital of the world, and a major trendsetter in virtually every field of human endeavor.Los Angeles is a charter city and is governed by a Mayor and City Council. The City Council serves
full time and has fifteen members elected by district for four-year terms. Boards of Commissioners, appointed by the Mayor and confirmed by the City Council, oversee several
of the City’s departments and bureaus.The City has 44 departments, bureaus, and offices for which funds are budgeted annually by the
Mayor and City Council. Within those, the City has three departments (the Departments of Water &
Power, Harbor, and Airports) that are financed solely by revenue generated from their operations,
which are governed by Commissions, as well as two distinctly separate pension systems (Los
Angeles Fire & Police Pensions and the Los Angeles City Employees’ Retirement System). -