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Job Description
The Role:
The Audio-Visual/Telecom Systems Specialist will focus on software and programming, hardware and troubleshooting, and daily operational monitoring of various audio-visual and telecommunication systems. This position also provides technical support and helps maintain the Authority’s low-voltage cabling infrastructure.
What You’ll Accomplish:
Keep in mind that this list is not all-inclusive.- Design, program, and troubleshoot complex digital-media environments—audio routing/distribution, IP video-conferencing, digital signage, and both unified and dispatch VoIP communications—to deliver seamless, high-quality user experiences.
- Install, terminate, test, and repair low-voltage and A/V cabling and infrastructure, adhering to Authority guidelines, NEC regulations, and industry best-practice standards.
- Continuously monitor system performance, conduct scheduled diagnostics, analyze trends, and recommend upgrades or configuration changes to maximize reliability, capacity, and security.
- Develop and maintain clear, comprehensive documentation—schematics, asset inventories, and SOPs—for all audio-visual and telecom systems.
- Collaborate with LVCC departments, contractors, and external vendors to coordinate new installations, facilitate maintenance, and ensure on-time, on-budget project delivery and optimal day-to-day operations.
What We’re Looking For:- AVIXA CTS certification preferred.
- Minimum of three years of experience administering complex audio-visual and/or telecommunication systems.
- Proven ability to diagnose and troubleshoot devices on Dante network platforms within large-scale Cisco LAN environments, using Dante Domain Manager and Dante Controller.
- Skilled in supporting and troubleshooting Q-SYS DSPs, amplifiers, network I/O devices, and Microsoft Teams conferencing systems using Q-SYS Designer Software and Reflect Cloud Monitoring.
- Experience with Crestron control systems, including processors and touch panels, utilizing Crestron Toolbox, X-Panel, and XiO Cloud.
- Experience with Avaya Communication Manager or similar VoIP telephony systems.
- Familiarity with Avtec Scout Dispatch Communication or similar two-way radio dispatch platforms.
- Experience operating and maintaining Ross Graphite, Quorum, and Lighting Control video production systems.
- Proficient in network and communication protocols and tools, including TCP/IP, UDP/IP, Ethernet, SSH/Telnet, and PuTTY.
- Skilled in working with wiring and cabling infrastructure, including Cat6a, Single Mode Fiber, HDMI, DisplayPort, and DVI.
- Proficient in the use of standard hand tools and testing equipment.
- Strong verbal and written communication skills. Clearly conveys technical information to colleagues, vendors, and stakeholders.
- Works effectively in a multi-project environment while meeting deadlines and maintaining attention to detail.
- Demonstrate commitment to valuing differences among individuals and being inclusive.
- Bachelor’s or Associate’s degree in Information Technology, or a related field, preferred.
- Must have or obtain OSHA 10 safety certification within 60 days of employment.
- Must be able to:
- Regularly lift and carry up to 10 lbs; frequently up to 20 lbs; occasionally up to 50 lbs.
- Wear appropriate Personal Protective Equipment (PPE).
- Work in industrial environments with exposure to dust and noise.
- Work outside of normal business hours as required.
The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com
PROFESSIONAL-CLASS BENEFITS
Total compensation at the Authority consists not only of the salary paid, but also of the various benefits offered, such as group health and life insurance and retirement plan. Depending on the type of insurance selected, adding these benefits increases an employee's total compensation from between 30 to 40 percent.
NEVADA PERS RETIREMENT PROGRAM- 100% EMPLOYER PAID
- https://www.nvpers.org
NO SOCIAL SECURITY TAXES WITHHELD
INSURANCE - 100% Employer Paid- Medical/Dental/Vision/Rx Insurance (employees and dependents)
- Life Insurance - $15,000plus an amount equal to your annual base salaryup to a max of $125,000
- Long-Term Disability (LTD) Insurance
VOLUNTARY INSURANCE - Employee Paid- Life Insurance
- Supplemental Insurance
- Long-Term Care Insurance
- Flexible Savings Accounts (FSA & Dependent Care FSA)
- Pet Insurance
PAID HOLIDAYS- 13per year, includes birthday
PERSONAL TIME OFF (PTO)
ANNUAL MERIT INCREASE - July- Ambassadors are eligible for an increase to base pay based on achievement of performance measures.
ANNUAL PERFORMANCE INCENTIVE- Ambassadors are eligible for a performance bonus based upon achievement of goals and successes.
DEFERRED COMPENSATION (IRS Section 457)
OTHER- Employee Assistance Program
NOTE: Benefits subject to change based on the discretion of management -
ABOUT THE COMPANY
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The Las Vegas Convention and Visitors Authority (LVCVA)
Show moreThe Las Vegas Convention and Visitors Authority (LVCVA) is charged with marketing Southern Nevada as a tourism and convention destination worldwide, and also with operating the Las Vegas Convention Center. With nearly 150,000 hotel rooms in Las Vegas and more than 11 million square feet of meeting and exhibit space citywide, the LVCVA's mission centers on attracting ever-increasing numbers of leisure and business visitors to the area. For more information, go to www.lvcva.com or www.visitlasvegas.com.
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