Network Analyst II

The Position

Bargaining Unit: Local 21 - Supervisory Management

Why join the Department of Information Technology?

If you love to learn, grow, develop, and lead while implementing the latest technology, then the Contra Costa County Department of Information Technology (DoIT) has a home for you. We're constantly searching for employees who desire to join a team that focuses on cultivating relationships. We aim to provide better service to our county departments by involving ourselves in professional interactions, cultural change and supporting lifelong learning.

DoIT will allow you to thrive in an environment where you see new technology challenges each day while interfacing with various organizational leaders at all levels of county leadership. DoIT is dedicated to preserving an IT environment that is centered around providing IT services to members and residents of Contra Costa County.

We are looking for someone who:

• Is knowledgeable in complex problem-solving techniques and troubleshooting
• Is adept at identifying and resolving network-related issues efficiently
• Is able to quickly diagnose connectivity problems, ensure smooth data flow, and maintain network performance levels
• Is proficient at analyzing network paths, identifying potential points of failure, and implementing appropriate solutions
• Has excellent verbal and written communication with audiences at different levels
• Has a strong understanding of network infrastructure and protocols enabling them to design secure and efficient network architectures
• Has a solid foundation in cybersecurity principles implementing measures to protect data and staying updated on threats

What you will typically be responsible for:

• Designing, implementing and documenting/diagram network architecture
• Developing plan designs for new networks or enhance existing ones
• Maintaining computer networks including routers, switches, firewalls
• Configuring and managing network devices (routers, switches, firewalls, VPNs) and ensuring they operate efficiently and securely
• Diagnosing and fixing problems such as connectivity issues, performance bottlenecks to maintain network uptime and performance
• Planning and executing upgrades to existing network infrastructure, code updates, hardware replacements to keep the network current
• Managing firewalls rules, access control entries, and performing security related requests

A few reasons you might love this job:

• You will have the opportunity to work with different technologies
• You can provide service to customers where your efforts can make an impact
• You enjoy the challenge of problem solving
• You will have the opportunity to shape the culture of the organization
• You enjoy working with people who are eager to make a difference

A few challenges you might face in this job:

• You will need to adjust to changing priorities
• Challenges with legacy technology
• You will need to focus on prioritizing the most impactful work
• Collaborating with remote team members or those working on different schedules
• Priorities may change or tasks may be assigned on short notice

Competencies Required:

• Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data
• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
• Professional & Technical Expertise: Applying technical subject matter to the job
• Using Technology: Working with electronic hardware and software applications
• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Informing: Proactively obtaining and sharing information
• Oral Communication: Engaging effectively in dialogue
• Writing: Communicating effectively in writing
• Teamwork: Collaborating with others to achieve shared goals
• Business Process Analysis: Defining, assessing, and improving operational processes and workflow
• Customer Focus: Attending to the needs and expectations of customers

To read the complete job description, please visit the website: https://www.governmentjobs.com/careers/contracosta/classspecs/4101

The eligible list established from this recruitment may be used to fill future openings for up to six (6) months.

Minimum Qualifications

Education: Possession of a bachelor’s degree from an accredited college or university with a major in computer science, computer information systems, data base administration, telecommunications management or a closely related field.

AND

Experience: Four (4) years of full-time or its equivalent experience in designing, installing and helping to maintain complex LANs or WANs network acceleration technologies using TCP/IP, UDP and other standard networking protocols using physical layers, bridges, switches, firewall, gateways and routers.

Substitution for Education:
(1) Additional qualifying experience may be substituted for the required education on a year-for-year basis, up to a maximum of four years.
(2) Possession of professional technical certifications can substitute for up to a maximum of two (2) years of the required education. Each of the following current and valid certifications can be substituted for six (6) months of required education:

• CompTIA Net+
• CISSP (Certified Information Systems Security Professional)
• MCITP - Enterprise Administrator/Server Administrator
• MCSE (Microsoft Certified Solutions Expert)
• CCDP (Cisco Certified Design Professional)
• CCNP (Cisco Certified Network Professional)
• CCA (Cisco Certified Architect)
• CCNA (Cisco Certified Network Associate)
• CCIE (Cisco Certified Internetwork Expert)
• JNCIP/E-ENT (Juniper Network Certified Professional/Expert Enterprise Routing and switching)
• CCA-N (Citrix Certified Associate - Networking)
• CCP-N (Citrix Certified Professional - Networking)

Desirable Qualifications:

• Knowledge of network management applications & tools (Cisco Catalyst Center, Palo Alto Panorama, Solarwinds)
• 10+ years of network experience; with 2 years of specialized experience in infrastructure design and mapping
• SD-WAN Technology experience to include multi-vendor, multiprotocol environments
• Advanced knowledge and experience in hardware/software/network concepts, tools, and support best practices
• Advanced configuration firewalls (Palo Alto), switches (Cisco), routers (Cisco), wireless access points, and VPNs
• Current CCNA/CCNP, PCNSE AWS certifications are a plus
• Advanced knowledge of emerging technologies and trends in cloud technologies & services, network & data center technologies

Selection Process

Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.


Multiple Choice Exam: Candidates who clearly demonstrate that they possess the minimum qualifications will be invited to participate in an online test. The assessment will measure candidates' competencies that may include but are not limited to : critical thinking, delivering results, professional and technical expertise, attention to detail, and customer focus. C andidates must receive a score of at least 70%, which may be an adjusted score, in order to be ranked on the employment list. ( Weighted 100%)


If you apply for another recruitment that uses this exam and the test is scheduled within 6 months of the date you took the test this time, you will not have the option to re-take the exam.

Tentative Dates:

The Network Analyst II Multiple Choice exam is tentatively scheduled to take place via computer (remotely): July 17 - 21, 2025

If you apply for another recruitment that uses this exam and the test is scheduled within six (6) months of the date you took the test this time, you will not have the option to re-take the exam. If more than six (6) months have passed, you will need to retake the exam.

Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Amanda Monson at Amanda.Monson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 7/9/2025 11:59 PM Pacific

• 

• Contra Costa County Human Resources Department

• 925-655-2100

Show more