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Job Description
Job Summary
We are looking for a Crisis Support Specialist to join out Team!
To be a successful Crisis Support Specialist you will p rovides outreach, education, and on-call crisis stabilization support services to individuals with mental health conditions and/or homelessness. Facilitates and conducts crisis- based needs assessments and referrals to appropriate treatment facilities and other social service agencies for mental health impairments, chemical dependency, and/or homelessness. Assists in diverting target populations from the criminal justice system back into treatment services.
Essential Job Functions- Provides assistance to police personnel in the field, responding to subjects suffering from homelessness and/or under going a mental health crisis to include chemical dependency needs.
- Communicate with personnel regarding appropriate strategies for intervention and referrals.
- Demonstrates competency in crisis intervention and mental health conditions through thorough assessment, making diagnostic impressions, and assisting the person in crisis. Ability to provide same level of services to police personnel while on-call.
- Required to participate in on call rotation to assist police personnel after hours with strategies for intervention and referrals.
- Conduct active and assertive follow-ups in person and by telephone with individuals with mental health conditions, states of homelessness, and those with chemical dependency needs to facilitate appropriate referrals.
- Maintain accurate daily documentationofcriticalactivities,casemanagement,andservicesprovidedtomental health consumers and homeless individuals. In addition, collect and maintain statistical data on homelessness and police calls for service.
- Ability to organize field and administrative tasks to include case triaging, checking daily reports for accuracy, and make proper referrals.
- Establishesandmaintainsrelationshipswithserviceproviders,hospitalstaff,advocacygroups, and court staff involved with target populations.
- Attends community resource related meetings. Collaborates with other mental health, homeless, and chemical dependency service organizations to facilitate outreach and continuity of care. Maintains an accurate portfolio of resource contacts.
- Demonstrates ethical conduct in all clinical and professional activities.
- Maintains regular and punctual on-site attendance.
- Must successfully complete the employment process which will include the following: fingerprints, polygraph, drug screen, criminal history background check and social security number verification.
- Must participate in a Defensive Tactics course.
- Must be able to work outside of regular business hours as required.
- Regular and dependable attendance is required.
Minimum Qualifications- Education: Bachelor's Degree in Social Work, Psychology, or related field required
- Experience: Minimum two (2) years of related experience required, with work related to essential functions, crisis-based experience preferred
- Licenses: One of the following is preferred to be eligible for hire:
- Licensed Professional Counselor (LPC), Licensed Professional Counselor Associate (LPC-A), Licensed Clinical Social Worker (LCSW), or Licensed Master Social Worker (LMSW);
- Texas Class C Driver License is required
- Certifications Required: NA
Closing Date/Time: 7/8/2025 5:00 PM Central -
Special Instructions
7/8/2025 5:00 PM Central -
ABOUT THE COMPANY
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City of Grand Prairie
Show moreWelcome to the City of Grand Prairie! We Live Life Grand here – about 200,640 residents call Grand Prairie home, and we’re still growing. Grand Prairie is the 16th largest city in Texas and the 125th largest city in the United States, but we still have small town values. We are rated the #1 Best Place to Retire in the U.S., 2nd Happiest City in Texas, 5th Best City for First-Time Home Buyers in Texas, 7th Safest Large City in Texas, and in the Top 50 U.S. Best Place to
Raise a Family!We have attractions that draw almost 10 million visitors a year to:
- Epic Waters Indoor Water Park showcasing 80,000 square feet of year-round water fun referred to as a “cruise ship on land”
- The Summit Active Adult Center with state-of-the-art fitness training, indoor infinity edge pool with lap lanes and exercise vortex, theater, game room, sauna
- PlayGrand Adventures (10-acre, all-accessible playground) is an exciting opportunity to provide a safe and fun playground experience for all ages and abilities (open late 2019)
- Firehouse Gastro Park restaurant downtown (conversion of historic Firehouse #1)
- Lone Star Park Thoroughbred Horse Race Track
- The Theatre at Grand Prairie concert venue
- Historic Uptown Theater in downtown
- IKEA, Living Spaces and the Premium Outlet Mall
- Traders Village
- Lake Joe Pool
- Ripley’s Believe It Or Not! And Palace of Wax
- Epic Central Park, a 172-acre park with five lakes, a Grand Lawn amphitheater, trails and a water and light show
- Chicken N’ Pickle
- Bolder Adventure Park
- The Epic Arts, Fitness and Entertainment Center with $1 million in cardio and strength training equipment, indoor walking/jogging track, group fitness and more
Grand Prairie recently welcomed more than 50 new restaurants and retail stores along SH 161, and development continues at a brisk pace. The city offers a vibrant lifestyle, with the best parks in the nation, more amenities than most, affordable to affluent housing and friendly neighbors.
City employees work hard to ensure Grand Prairie is known as an organization that creates Raving Fans by delivering world-class service. Our employee family and elected officials constantly live our values, aggressively move toward our vision and are always looking for ways to make the business of running a city even better.The hard work, positive input and optimism of all our city employees all play a key role in our success. We look forward to you joining our
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