SENIOR OPERATING SYSTEMS ANALYST

Position/Program Information

EXAM NUMBER :

Y2551A

TYPE OF RECRUITMENT:
We welcome applications from everyone!

The application filing period will begin on June 5, 2025, at 8:00 a.m. (PT) - Continuous.

We will keep accepting applications until the position is filled. The application window may close unexpectantly once we have enough qualified candidates.

No Out of Class experience or withholds are allowed for this examination. Required experience must be fully met at the time of filing and clearly indicated on the application.

WHY WORK FOR US?
The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov .

Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing.

MISSION:

To advance the health of our patients and our communities by providing extraordinary care.

WHAT DOES A SENIOR OPERATING SYSTEMS ANALYST DO?
Under direction, supports complex operating systems and associated software and hardware on midrange servers or mainframes hosting critical applications in a high-availability environment. These environments require formal change management and problem resolution procedures, highly fault tolerant configurations, and comprehensive back-up and recovery solutions.

Check Out Our Outstanding Benefits! CLICK HERE to see a list of employee benefits!

Essential Job Functions

Installs, configures, maintains, and upgrades operating systems.
Analyzes system utilization and performance data and makes configuration changes to achieve agreed upon service levels.

Identifies and resolves system anomalies and operational problems.

Allocates and organizes data storage.

Configures system interfaces.

Establishes connectivity to and configures peripherals.

Develops and maintains system documentation.

Installs, configures, and maintains server or mainframe-based communications services, database management software, compilers, storage management solutions, network monitoring and management solutions, security systems.

Conducts performance analysis, tuning, and capacity planning.

Evaluates, tests, and implements vendor-provided patches and upgrades in accordance with change management procedures.

Develops system utility programs and procedures to enhance operations and support for applications.

Develops and publishes procedures for operations staff and for problem resolution.

Implements and maintains back-up and restore solutions; performsback-up and restore operations.

Implements and maintains disaster recovery solutions.

Participates in the evaluation and selection of system tools, utilities, and solutions.

Maintains system security as described in policies and procedures.

Customizes operating system code and generates the operating system.

Creates and maintains the more complex job control language and/or custom scripts.

Works with application development and support staff to analyze hardware and operating system requirements and participates in the development of specifications.

Works with vendors to develop and implement solutions to specific problems or to meet specific objectives.

Determines compatibility and performance impact of application and system changes.

Maintains an understanding of evolving industry trends and technologies.

Installs, services, and moves servers, networking devices, storage devices, and related equipment as assigned.
Uses network monitoring and management software to monitor system availability and performance and initiate corrective action as assigned.
Leads and coordinates project team to implement systems software components and hardware upgrades and deployments as assigned.

Provides direction to lower-level Operating Systems Analysts as assigned.

Requirements

REQUIREMENTS TO QUALIFY

Option I:
Bachelor's degree from an accredited college or university in Computer Science, Information Systems , Computer Engineering, Information Technology, or Software Engineering and two (2) years of full-time*, paid experience within the last five (5) years in a centralized Information Technology organization** configuring, analyzing, and maintaining complex systems***, including configuring, planning, coordinating and implementing releases, upgrades, or changes to operating systems, servers and related software. One (1) year of the required experience must be in a midrange or mainframe environment with formal change management, problem resolution procedures, and back-up and recovery plans.

Option II: Three (3) years of full-time*, paid experience within the last five (5) years configuring, analyzing, and maintaining complex systems***, including configuring, planning, coordinating and implementing releases, upgrades, or changes to operating systems, servers and related software. Two (2) years of the required experience be in a midrange or mainframe environment with formal change management, problem resolution procedures, and back-up and recovery plans.

PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

LICENSE: A valid California Class “C” Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.

SPECIAL REQUIREMENT INFORMATION:
To receive credit for your education, include a copy of your official diploma, official transcript, or official letter from an accredited institution which shows the area of specialization with your online application, at the time of filing (preferred). The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. If you are unable to attach required/supporting documents at the time of filing, you must email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the examination title and number in the subject of your email.
For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.
* Full-time experience is evaluated on the basis of a verifiable 40-hour work week.
**A Centralized IT organization has responsibility , under the direction or guidance of the chief information Technology official or the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit.
*** Complex Systems is defined as a system architecture with many components and applications which may interact with each other. Relation between data systems and system consolidation and interoperability.

DESIRABLE QUALIFICATIONS:
Additional credit will be given to applicants that possess the following desirable qualifications:

• Additional experience in a midrange or mainframe environment with formal change management, problem resolution procedures, and back-up and recovery plans in excess of the selection requirements for the qualifying option.

Additional Information

EXAMINATION CONTENT:
This examination will consist of one part:

An evaluation of your education, experience, desirable qualifications, and supplemental questionnaire based on your application information weighted 100%.
The passing score for the assessment is 70%.

ELIGIBILITY AND VACANCY INFORMATION:
Applications are processed as they are received and added to the eligible register accordingly.

Candidates who passed the assessment(s) are placed on a list in the order of their score group for a period of twelve (12) months. We will use this list to fill vacancies throughout the Department of Health Services as they occur.

No person may compete in this examination more than once every twelve (12) months.

SPECIAL INFORMATION:
Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION:
We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification. Comments such as “See Resume” or referencing other unsolicited materials/documents will not be considered a response.
SOCIAL SECURITY NUMBER:
Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Please refer to their website for updated information https://lacountylibrary.org/library-locator .

NO SHARING OF USER ID, E-MAIL, AND PASSWORD:
All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

DEPARTMENT CONTACT:
Tanisha Buggs, Exam Analyst
(213) 288-7000
tbuggs@dhs.lacounty.gov

CALIFORNIA RELAY SERVICES PHONE :
(800) 735-2922

For detailed information, please click here

Closing Date/Time: Continuous

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• Los Angeles County

• (800) 970-5478

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