Community Services Supervisor (Youth Empowerment Alliance/Youth Intervention Services) - PRNS

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About the Department

Are you ready to join a team that is “Building Community Through Fun?” Are you ready to make a difference?

The City of San José Department of Parks, Recreation and Neighborhood Services (PRNS) is looking for people who want to make San José a better place to live. Our mission is to connect people through parks, recreation and neighborhood services for an active San José. ActivateSJ , PRNS’ latest strategic work plan, is committed to establishing healthy communities that inspire belonging by following the guiding principles of stewardship, nature , equity & access, identity and public life.

The Department creates and activates thriving places where people live, work, play, and learn, which include 48 community centers, 10 regional parks, 209 neighborhood parks, Happy Hollow Park & Zoo, 290 playgrounds and almost 61 miles of trails, programs and services that touch the lives of individuals and families in our community. We take a fun approach to public service, and value the public’s trust. Our team is collaborative, supportive, and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.

For more information, please visit? activatesj.org

Position Duties

The total salary range for the Community Services Supervisor classification is $ 114,463.44 - $ 139.448.40 annually. The actual salary shall be determined by the final candidate’s qualifications and experience.

This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience.

The Youth Intervention Services (YIS) unit in the Community Services Division of the Department of Parks, Recreation and Neighborhood Services (Department) is recruiting to fill a Community Services Supervisor position in the San José Youth Empowerment Alliance Program . S ince 1991, th is initiative - formerly the Mayor’s Gang Prevention Taskforce - has led citywide efforts to reduc e youth violence and gang involvement using a nationally recognized model. The mission is to provide safe, supportive environments for youth, ages 6 to 24, helping them avoid crime and violence while building positive futures In addition, the Youth Empowerment Alliance administers two City-funded grant programs : the Bringing Everyone’s Strengths Together (BEST) and the Safe Summer Initiative Grant (SSIG) programs that support community-based organizations to provide services and supports for youth and their families . Finally , the Department is responsible for leading the implementation of the City’s Children and Youth Services Master Plan , which serves children, youth, and young adults . This includes coordinating the integration of programs and services across City departments, aligning strategies, and leveraging resources in collaboration with community stakeholders to ensure a comprehensive, equitable , and effective support system for young people .

The Community Services Supervisor will oversee the daily operation of youth-focused initiatives aimed at preventing violence and gang involvement, improving school engagement, and strengthening community support systems. This includes managing staff performan ce, evaluation program effectiveness, and enhancing service delivery across multiple efforts. The Community Services Supervi sor will also guide the implementation of the Children and Youth Services Master Plan, working with internal teams and external partners to integrate services and resources across the City . Programs under the Community Services Supervisor’s leadership include the Safe School Campus Initiative (SSCI ), Female Intervention Team (FIT), and SJWorks - each focused on helping youth build resilience, confidence, and personal success.

The ideal candidate will be an experienced and passionate leader with a background in youth development, community engagement, and violence prevention. They must demonstrate a strong ability to collaborate with City departments, law enforcement, schools, and community organizations to address systemic challenges facing youth and families. T his full-time position will be housed at the Hank Community Center and will have a hybrid work schedule, which includes working onsite and will require travel across the city , when necessary . The position works 40 hours per week with a typical schedule of Monday-Friday, hours will vary depending on activities and events and will require some evening or weekend work .

Job Duties

Job duties for the position include , but are not limited to:

• Lead the development , implementation , evaluation, and continuous quality improvement of program activities and goals that improve the lives of youth and families in the community.
  

• Build strong relationships with community members, schools, and partner organizations to ensure ongoing collaboration , engagement , and leveraging of resources .
  

• Design , implement, coordinate, and evaluate programs that include family, school , and community- based support s, services, and activities.
  

• Oversee and monitor program budget s , ensuring responsible use of public funds.
  

• Supervise, train, and mentor a team of approximately 25 staff, including Community Coordinators, Youth Outreach Specialists, Youth Outreach Workers, and interns , in the day-to-day operation of services.
  

• Plan, host, and r epresent the department at community meetings, public events, and conferences , as appropriate , to increase awareness and foster partnerships.
  

• Collaborate and c oordinate efforts among service providers and agencies to align resources and improve service delivery.
  

• Prepare clear, well-written reports , outreach materials, and other documents for community members and City leadership, including the City Council and City Manager.
  

• Develop and lead crisis response plans and strategies to address emerging youth, family, and neighborhood concerns, including gang violence , graffiti activity , and other public safety issues.
  

• Connect residents with city, county, school , and community-based services to help solve complex challenges and improve overall quality of life.
  

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment .

Minimum Qualifications

Education : A Bachelor’s Degree from an accredited college or university in p ublic a dministration, social work, sociology, or related field.

Experience: Two years of related supervisory experience i nvolving the organization and management of a comprehensive specialized program providing for the improvement of inter-group or community relations.

Licenses/Certificates: Possession of a valid California Driver's License (or the ability to obtain one).

Other Qualifications

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, citywide and departmental procedures/policies and federal and state rules and regulations .

Collaboration - Develops networks and builds alliances; engages in cross-functional activities.

Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.

Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

Problem Solving - Approaches a situation by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Taylor Pawlik at Taylor.Pawlik@sanjoseca.gov .

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

Closing Date/Time: 6/18/2025 11:59 PM Pacific

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• City of San Jose

• 408-535-1285

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