Client and Portfolio Services Manager

CITY OF ORLANDO, FL
Orlando, Florida United States  View Map
Posted: May 31, 2025
  • Salary: USD 43.40 - 56.28 per hour USD
  • Salary Top:56
  • Full Time
  • Administration and Management
  • Job Description

    Salary Range

    $43.40-$56.28

    Job Posting End Date - Applications will no longer be accepted starting

    06-06-2025

    Job Summary

    Performs professional, technical, administrative, and supervisory work. Manages a team responsible for delivering strategic and operational business consulting, project management, and process improvement services for the city. This position coordinates and oversees the resources, projects, and daily tasks for the IT client services and acts as a key liaison between IT, management, and client departments. Operates effectively both independently and in a team environment to resolve problems promptly and efficiently. Partners with business leaders to understand and support strategic goals, ensuring IT investments and services deliver maximum business value. Builds and maintains strong relationships with internal stakeholders, aligning IT solutions, systems, and support models with the City of Orlando’s operational and strategic priorities. Serves as a trusted advisor and strategic partner between IT and business units. Work is performed under the general direction of the Deputy Chief Information Officer, and performance is reviewed through meetings and outcomes achieved.

    Minimum Qualifications:

    Bachelor's degree in Computer Science, Business Administration, or a related field.

    a nd four (4) years of progressive IT experience delivering technology solutions in IT management, project management, or business relationship management, including two (2) years in a management/supervisory capacity; or an equivalent combination of education, training, and experience. Project Management Professional (PMP) or Prince2 certification required. Florida Driver’s License required. Must pass police background investigation.

    Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.

    If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:
    • Two (2) years of direct experience for an associate degree;
    • Four (4) years of direct experience for a bachelor's degree;
    • Six (6) years of direct experience for a master's degree; or
    • Nine (9) years of direct experience for a doctoral degree.
  • ABOUT THE COMPANY

    • City of Orlando
    • City of Orlando

    Orlando, The City Beautiful

    For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city.

    This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise.

    Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential.

    Come be part of our community with the City of Orlando.

    Show more

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Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.