Transit Safety & Security Officer

Requirements

MOS Code: None

Education and Experience: High School Diploma, GED or higher and four (4) years of progressively responsible experience in transit, security, risk management or safety including two (2) years of direct supervisory experience in a management and/or administrative capacity.

Licenses and Certificates : Valid Texas Class "C" Driver's License or equivalent from another state by time of appointment.

Special Requirements: Positions requiring a CDL or positions of a safety sensitive are subject to drug and alcohol testing in accordance with federal regulations .

General Purpose

Under general supervision, plan, coordinate and participate in transit safety and security programs, training programs, transit safety prevention and inspection activities and risk management functions.

Typical Duties

Plan, organize, coordinate and oversee transit-related risk management programs including quality assurance issues or projects, worker's compensation, security and safety programs. Involves: Develop and implement policies, procedures and internal controls related to compliance with health, safety, security and environmental rules and regulations. Identify health and safety risks and recommend corrective actions to control and limit the City's liability. Assist in monitoring collateral supervision of contracted vendor security firms. Investigate claims of damage or injury reported by passengers, pedestrians or other drivers. Receive and assist in responding/logging daily security video requests from internal Sun Metro staff and external sources. Maintain daily correspondence and reporting through the use of reporting systems. Coordinate legal issues or concerns with City Attorney's office, liability insurance adjusters or external legal counsel and represent the City's interest in mediation, settlement negotiations or trials. Coordinate quality assurance inspections such as post-accident, and post employee injury inspections and monitoring. Oversee and participate in compliance activities related to environmental protection such as alternative fuels, stormwater, fuel storage, coordinate corrective action or response to audit findings. Assist Transit Safety Manager with coordination of the federally mandated drug and alcohol testing program including pre-employment, post-accident, reasonable suspicion, random, return to duty and follow-up testing for safety sensitive positions. Assist with federal safety audits and complete and submit safety reports to regulatory agencies. Work directly with other Sun Metro divisions to ensure reliable and safe transit services.

Plan, coordinate and deliver training programs. Involves: Conduct needs assessment, program planning, development and presentation of training and instructional materials. Monitor program effectiveness, track attendance and prepare periodic reports. Prepare, edit and coordinate the production of training materials or coordinate the efforts of contractual trainers. Provide classroom and behind the wheel training to new Transit Operators and provide retraining to current Transit Operators. Coordinate and schedule driver training dates and times. Provide training in areas such as defensive driving, back injury prevention, commercial driver licensing, supervisory training, hazardous materials, accessibility compliance, sexual harassment prevention or other subjects related to transit operations to enhance performance or ensure compliance with state and federal requirements. Produce and distribute training materials with Human Resources and/or the Public Information Office to engage and inform Sun Metro staff and members of the public of Sun Metro regulations and expectations.

Respond to security concerns and general complaints from public officials, other departments or the general public. Involves: Provide accurate information to inquiries, and respond to complaints, including complaints from individuals who may be irate. Ensure that accidents, unsafe acts and complaints are properly investigated. Ensure the security of the incident scene to control and limit the City’s liability. Conduct on-the-scene accident/incident investigations. Interact with other departments, supervisors, co-workers and the public. Maintain liaison status with the El Paso Police Department (EPPD) and other law enforcement components regarding City-wide security and criminal incidents, assisting in the follow up on prosecution for necessary cases, preserving compiled evidence. Coordinate and participate in department Accident Review Board (ARB) committee meetings.

Supervise assigned staff. Involves: Assign, schedule, guide and monitor work. Appraise employee performance. Provide for staff training and development. Counsel, motivate and maintain harmony. Identify and resolve staff differences, conflicts and deficiencies. Interview applicants. Recommend hiring, termination, transfers, discipline, merit pay or other employee status changes. Enforce personnel rules and regulations, and work behavior standards firmly and impartially.

Perform related duties as required. Involves: Perform duties of immediate supervisor, co-workers or subordinates to ensure continuity of operations. Respond to serious accidents or emergencies to ensure proper investigation. Represent the department by testifying in court cases or hearings regarding liability litigation and workers' compensation.

General Information

For a complete job description, click here.

Important Note: The required Supplemental Questions and answers are considered an examination component and will generate a score.

Applicants are being tested on a conditional basis pending review of minimum qualifications. Applications will be reviewed for applicants that pass the Supplemental Questions examination.

Per CSC Rules & Regulations, after review of the minimum qualifications for applicants that pass the Supplemental Questions examination, a passing score, combined with applicable seniority points and veteran points, will be used to create a list of candidates.

Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.

A resume and/or other documents will not be accepted in lieu of a completed application. Comments such as "See resume" are not acceptable and will result in the application being considered incomplete.

To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your resume will eliminate you from consideration for the position.

BENEFITS

LIFE AND HEALTH INSURANCE

The City of El Paso is a self-insured entity with a third-party administrator for Medical and Pharmacy benefits. Basic Life Insurance Coverage is available at no cost to eligible employees. Additional Life Insurance and coverage for your dependents are also available.

Employees can select optional Dental, Vision, and Short Term Disability coverage. Employees also have the option to participate in a Health Savings Account or Flexible Spending Account (healthcare and/or dependent care for daycare expenses). All of these insurance and coverage options can be configured within a month of your new employee orientation date.

An Employee Assistance Program (EAP) with access to mental health sessions, therapy, and more is available at no cost. A trained counselors are also available to help you and your dependents cope with life’s stressors so that you can live a happy productive lifestyle.

The City’s Wellness Program seeks to promote better health and wellness amongst the workforce through various programs and incentives in which employees may choose to participate in, to include wellness education, fitness tests, biometric screenings, group fitness, health coaching and so much more!

Keep Learning, Growing & Reinventing Yourself! The City of El Paso's Tuition Assistance Program encourages employee personal and professional development by sharing educational costs with those employees who have successfully completed their original probation, and in turn retain a skillful workforce. Each year, employees can obtain Tuition Assistance for Degree, Certifications, Continuing Education, and Books & Equipment.

ELIGIBILITY FOR VACATION LEAVE

All regular employees who are regularly scheduled to work on an average, a minimum of twenty (20) hours per week, who have held a position in the City Service for a period of six months from date of employment, shall be eligible for vacation allowance as hereinafter set forth. Part-time employees shall accrue vacation leave at a pro-rated amount of full-time entitlement based on the number of hours that they are scheduled to work. Employees covered by collective bargaining agreements shall accrue vacation as provided in the applicable agreement.

Regular employees in the City Service shall accrue vacation credit at the following rates per pay period, calculated from the date of employment of each employee:

For 0 - 5 years of service (12 days):
40 hour per week employees - 3.70 hours per biweekly pay period

For >5 to 15 years of service (17 days):
40 hour per week employees - 5.24 hours per biweekly pay period

For >15 or more years of service (20 days):
40 hour per week employees - 6.16 hours per biweekly pay period

SICK LEAVE WITH PAY

Employees shall be entitled to accrue sick leave with pay in accordance with the Rules of the Civil Service Commission.

ACCIDENT WITH PAY LEAVE

The Amended Section 4.4 of the Ordinance shall become effective upon adoption and shall apply to occupational injuries and occupational diseases occurring on and after date of adoption. Occupational injuries and occupational diseases occurring before such date will be governed by the Ordinance in effect at the time of the date of injury or disease.

PREGNANCY LEAVE

A) Pregnancy shall be treated the same as any other temporary physical disability.

B) An employee on pregnancy leave shall use accumulated and unused regular sick leave time and then (unless granted use of special sick leave) shall be on leave without pay, unless the employee chooses to use any accumulated and unused annual leave.

C) An employee going on pregnancy leave shall give written notice to her department head with appropriate medical verification. Before returning to work from pregnancy leave, the individual will provide appropriate medical documentation releasing the employee to return to work, as is required for any individual who has been on leave for a temporary physical disability.

LEGAL HOLIDAYS

The following days are hereby declared legal holidays for all the City departments, provided that the provisions of this section shall not apply to members of the Fire Department whose duties are to prevent or extinguish fires, or to members of the Police Department whose duties are those of law enforcement: (Amended 10/03/95)

1. First day of January (New Year's Day)

2. Third Monday in January (Martin Luther King Holiday)

3. Thirty-first day in March (Cesar Chavez Day)

4. Last Monday in May (Memorial Day)

5. June 19 (Juneteenth)

6. Fourth day of July (Independence Day)

7. First Monday in September (Labor Day)

8. Eleventh Day in November (Veteran's Day)

9. Fourth Thursday in November (Thanksgiving Day)

10. The Friday following the fourth Thursday in November (Day after Thanksgiving)

11. Twenty-fifth Day in December (Christmas Day)

12. Employee's Birthday

In addition to the above days, the following days are also declared to be legal holidays: 1. Any day designated as a holiday by City Council. 2. When any legal holiday falls on a Saturday, the preceding Friday shall be considered a legal holiday. 3. When any legal holiday falls on a Sunday, the following business day shall be considered a legal holiday.

Closing Date/Time: 5/20/2025 11:59 PM Mountain

• 

• City of El Paso

• 915-212-1244

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