PUBLIC SAFETY DISPATCHER 4

Announcement Number: 51433 Open to all qualified persons. Posted 05/13/2025 Recruiter:
MELISSA PONTILLO
Email: mpontillo@admin.nv.gov Applications accepted until recruitment needs are satisfied

** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made.
The Position

Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities.

Incumbents perform the full range of duties described in the series concept and function as a shift supervisor over lower-level Public Safety Dispatcher positions to include performance evaluations, work performance standards, work assignment and review, scheduling training, and discipline.

The Law Enforcement Dispatch Supervisor (Public Safety Dispatcher 4) plays a critical role in ensuring the safety, coordination, and operational efficiency of the Nevada Department of Wildlife's (NDOW) law enforcement and field operations. This position supervises the delivery of centralized statewide dispatch services to NDOW's game wardens and contracted federal law enforcement partners. The supervisor is responsible for maintaining operational readiness of the dispatch center, ensuring compliance with all state and federal regulations, and upholding specialized dispatch protocols vital to covert and task force law enforcement activities. This supervisory position is essential to maintaining 17 hours per day of coverage (6:00 a.m. to 11:00 p.m.) across 10-hour shifts in the Reno-based dispatch center. The center, while not a 911 PSAP, provides law enforcement support across a wide geographic region, requiring coordination with field officers in remote locations, including during sensitive or dangerous operations. The supervisor ensures continuity of service by providing direct dispatch support during staffing vacancies and scheduled leave, which is vital to uninterrupted field communications and officer safety. In addition to law enforcement functions, the dispatch center supports general NDOW field operations and aviation coordination, including helicopter flights, requiring a broad understanding of both law enforcement and non-law enforcement field needs. The supervisor is also tasked with training oversight and ensuring the dispatch team remains compliant with all required certifications and operational standards. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***

To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/

To Qualify:

In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications) Three years of experience in law enforcement communications including control of ten or more units and the use of State and national criminal justice information systems; OR one year of experience as a Public Safety Dispatcher III in Nevada State service. Special Notes Applicants must meet the minimum typing speed established by the agency at the time of recruitment. Special Requirements Positions require a State of Nevada/FBI background check. Positions require work on evenings, weekends, and/or holidays. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following:
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: https://pebp.nv.gov/
More Benefits Information: http://nvjobs.nv.gov/Applicants/EB
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Email Direct Inquiries or Correspondence to: Division of Human Resource Management
Northern Nevada
515 East Musser Street,
First Floor
Carson City, Nevada 89701-4204

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• STATE OF NEVADA

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