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Job Description
Pay Range: $24.67/hr. - $30.83/hr. | $51,308-64,135 annual compensation
Job Posting Closing on: Monday, May 19, 2025
Workdays & Hours: Monday - Friday 8am - 5pm; Some evening/weekend work required.
Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!
The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.
A Sr. Human Services Specialist job is available with the City of Fort Worth Neighborhood Services Department, Community Development Block Grant - Disaster Recovery Program (CDBG-DR).
The Neighborhood Services Department - Neighborhood Improvement and Revitalization Division, helps Fort Worth /Tarrant County residents achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity. Our services are delivered in the least restrictive setting and in partnership with Tarrant County communities.
Neighborhood Services Department is a welcoming environment that offers a wide range of services to support financial independence and supportive services to clients. We are currently seeking a professional who is a critical thinker, has excellent communication, time-management, organizational, and problem-solving skills to join our Community Services team.
The Sr. Human Services Specialist’s primary purpose is to perform a variety of administrative duties, serve as an intake lead over specific programs related to CDBG-DR, assist in the development of case management plans and analyze grant performance.
This is a grant funded overage position that will extend only to September 1, 2027, unless additional grant funds are received.
Minimum Qualifications:
- Bachelor’s Degree from an accredited college in Psychology, Social Work, Sociology, Psychology or related field.
- Four (4) years of experience in social services program setting, Victims Assistance Program setting.
- Valid Texas Driver’s License.
Preferred Qualifications:
- Two (2) years of experience in interviewing/eligibility assessment for a social services or related program.
- Preference may be given to higher levels of education, experience and certifications as related to the vacancy.
- Possession of a SSW, LMSW, LPC, and LCDC is not required, but is highly preferred.
- Bilingual English/Spanish.
- Experience with Federal grants.
The Sr. Human Services Specialist job responsibilities include:
- Within established guidelines for HARRP (Homeowners Assistance Repair and Rehab Program), determines applicant eligibility, notifies applicant and refers to appropriate internal or external agencies; explains program policies and procedures, rules and regulations to potential applicants.
- Provides information and appropriate community referrals to applicants. Acts as a liaison between citizens and other internal staff.
- Assists supervisory and management staff with the establishment and revision of related policies and procedures; makes recommendations to increase efficiency and effectiveness of assigned programs and services; confers with supervisory staff to implement policies.
- Facilitates, promotes, and enhances participation in program with community outreach.
- Ability to learn, develop and apply program guidelines and processes.
- Ability to coach and train staff to improve their performance in the provision of social services.
- Must have the ability to empathize and be compassionate with clients/customers who may be upset or angry.
- Communicate decisions, rules, regulations, policies, and procedures to clients or customers verbally and in writing.
- Demonstrate effective conflict resolution skills with co-workers, managers, and clients/customers; work to develop relationships with partner agencies.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting
Physical Demand
Light Work - Depending on assignment, positions in this class typically exert up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is rated Light Work.
Conditions of Employment
The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.
The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.
Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only. -
ABOUT THE COMPANY
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City of Fort Worth
Show moreThe Community
The City of Cowboys & Culture is known for its Texas hospitality. The stunning and sprawling City of
Fort Worth is one of the fastest-growing cities in the U.S. And it’s no wonder — With great neighborhoods, scenic terrain and a rich history of arts and culture, paired with world-class opportunities for business and education, it’s not only fun to visit Fort Worth, it’s even more rewarding to call it home.Fort Worth truly offers all the benefits and amenities of a bustling metropolitan city, while keeping the small- town charm that keeps it unpretentious and charismatic in all the right ways. Designated as one of America’s “Most Livable Communities” by the Partners for Livable Communities, the city truly offers a melting pot of culture, commerce, community and yes, cowboys.
There are over a dozen remarkable districts full of treasured history among modern luxuries and unique places to have fun, making it the No. 1 tourist destination in Texas and welcoming more than 9.4 million visitors annually.
Being one of the fastest-growing among large cities in the country, Fort Worth has received multiple accolades, including number one downtown (Livability), and the second-best City in the nation for job seekers (Forbes). Our employees serve the needs of over 900,000 residents representing culturally diverse communities.
Exciting Growth & Future Development
One of the most fascinating aspects of the City of Fort Worth is its almost unprecedented growth over the past several years. Both in terms of population and industry, and as the 12th largest city in the United States, Fort Worth is truly booming — which presents both challenges and opportunities to truly develop this city in the right way. Every 30 minutes a new person moves to Fort Worth, so we’re looking for candidates who can embrace an evergrowing and changing environment and improve on it with solutions that work for the entire community of Fort Worth.
Mission
We are working together to build a strong community that others can look to as a pillar of unity and excellence. Through grassroots efforts within the community, and large scale construction and transportation plans that continue to add the infra- structure a growing city like Fort Worth needs, we’ll provide the public services our community requires to continually cultivate the unique city we call home.
Vision
Fort Worth’s vision is to be the most livable and best managed city in the country. We’ll do this by taking care of our citizens, implementing the highest quality standards in our schools, continually improving the neighborhoods we thrive in and the facets of the city that make our town so unique.
Benefits That Are Well Worth It
The City of Fort Worth continues to be dedicated to its employees’ well-being by providing competitive health benefits, a well-rounded wellness program and a Zero Accident Philosophy® workplace. All regular full-time employees and those employees who work 30–39 hours per week are eligible for all City of Fort Worth Benefits. Part-time employees who work 20–29 hours per week are eligible for dental, basic life insurance, supplemental life insurance, flexible spending accounts, 457 Deferred Compensation plan and other voluntary benefits.
Medical Program
The City offers two plan options through Meritain Health, an Aetna company.
The Health Center Plan – Offers employees and their family’s
primary health care services that are 100% completely free and unlimited. Employees can visit any one of the three City of Fort Worth Employee Health Centers and receive guaranteed same or next day appointments for sick visits. Also, services are available at any one of the five satellite locations that serves employees across the city.
The Consumer Choice Plan – Is offered to employees at no cost or low monthly premiums to cover eligible dependents and provides the financial benefits of a Health Savings Account (HSA).
• Preventative services are covered at 100% on both plans.
• Prescription Drug coverage including mail order pharmacy are also included.Vacation
Eligible for 3 weeks of vacation: After successful completion of probationary period (usually
6 months), employees may take time off for rest, relaxation, vacation, illness, religious observances, and personal business.Holidays
Available on the first day of employment, the city provides employees with paid holidays, including two personal holidays.
Wellness Program
The city’s Healthy Challenge Wellness Program rewards all full-time, benefit-eligible employees on the city’s health insurance. The Healthy Challenge Program utilizes a points system. Participants may earn points throughout the year (Jan. 1-Dec. 15) for completing specific program activities and participants can redeem points at the end of the year for a cash reward. By participating, individuals can earn $150, $200 or $250 by accumulating program points.
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