What You'll Be Doing

Have you ever dreamed of a complacent career with little to no change, excitement, or growth opportunities? If so, move along, this isn’t the ad you’re looking for. But, if you are serious about a fast paced, ever changing work environment and making life better for the million+ people who call Wake County home - read on.

Wake County Human Services seeks an experienced Child Welfare Trainer to facilitate learning for staff towards the goal of improving practice and use of technology within practice. This position will provide training on best practice models and state policy for Child Welfare staff. Position will also assist with training needed for successful implementation of our local and the state automated case management systems.

Job responsibilities include but are not limited to:

• Developing and delivering professional training and support to social workers, social work supervisors, management, and other Child Welfare staff as outlined in Training Plan
• Tracking all data related to assigned training and other tasks using, at a minimum, the method approved by Supervisor
  Researching policy/best practices and evaluating the research and other data to assess practice needs
• Writing, researching and synthesizing complex content, in collaboration with subject matter experts, into relevant, applicable and understandable sequences of information to achieve applied learning and skill development among training participants
• Demonstrating strong knowledge of Child Welfare laws, policies and best practices
• Delivering training in compliance with all applicable policies, rules, Federal/State statues, and Wake County Core Values
• Developing and designing effective interactive presentations using a variety of software applications and other technology
• Researching answers to frequently asked questions, collaborating with subject matter experts and documenting questions/concerns/efforts to find accurate answers/potential solutions
• Evaluating trainings using data from participants and management to identify and address areas in need of improvement

About Our Team

Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.

The Basics (Required Education and Experience)

• Bachelor's degree
• Three years of job-related experience
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Master’s degree in Social Work, Public Administration, Public Policy or related human service field
• At least two years of experience supervising direct practice and/or training in child welfare
• Experience developing, evaluating, and delivering course curriculum
• Knowledge of adult learning styles and training best practices

How Will We Know You're 'The One'?

• Demonstrated knowledge of adult learning styles and how to deliver effective training to adults
• Positive outcomes delivering effective educational presentations using various virtual platforms and settings
• Demonstrated experience in creating and delivering dynamic training presentations
• Demonstrated ability to write and present succinct and informative communication, which conveys clear and concise meaning
• Strong interpersonal skills
• Competency in using Office 365 products and other training-related technology
• Possess a thorough knowledge of current law, policy and effective social work practice
• Comfortable with working in a face-paced environment
• Ability to adjust quickly to changing priorities
• Ability to manage training or other continuous improvement projects to ensure they are completed, evaluated, and adhere to agency’s approved model

About This Position

Location: HSC Swinburne Raleigh, NC 27610

Employment Type: Regular

Work Schedule: Mon-Fri 8:30 am - 5:15 pm

Hiring Range: 60,244 - 81,334 Commensurate with Experience

Market Range: 60,244.00 - 102,423.00

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 5/16/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

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• Wake County Government

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