Special Events Corporate Program Manager (Reserved for Current City of Austin Employees)

Minimum Qualifications
Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus four (4) years of related experience, two (2) years of which were in a lead or supervisory capacity.

Experience may substitute for education up to the maximum of four (4) years.

Licenses or Certifications:

None.
Notes to Applicants
The City of Austin’s newly created Office of Arts, Culture, Music & Entertainment is committed to fostering a vibrant, creative ecosystem that celebrates and supports Austin’s artists, musicians, entertainment venues, and cultural institutions. We are seeking an experienced and community-driven leader to serve as the Special Events Corporate Program Manager.

We are looking for a servant leader who approaches their work with empathy, compassion, and a commitment to building collaborative partnerships. This individual will possess the qualities and competencies needed to drive meaningful change. The role requires a unique blend of creativity, strategic thinking, and organizational expertise, and will involve working closely with both internal and external stakeholders, including artists, community members, business leaders, and government officials.

Ideal candidates will demonstrate the following:

• Ability to think both creatively and strategically
• Advanced problem-solving capabilities, with a demonstrated ability to tackle complex challenges
• Expertise in fostering collaboration and building lasting relationships with stakeholders at all levels, ensuring alignment and mutual success
• Proactive approach to addressing potential issues before they arise

When completing the City of Austin employment application:

• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered.
• A cover letter is required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.

Required Application Materials:

• Résumé
• Cover Letter

Driver’s License and Certifications :

• If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Pay Range
$39.49 - $51.34
Hours
Work/Location Schedule Notes:

• Monday through Friday: 8:00 a.m. - 5:00 p.m.
• Will be required to work during special events, including some evenings, weekends & holidays.
• Work schedule and location is subject to change based on department needs and programs.

Job Close Date 04/21/2025 Type of Posting Reserved for City Employees Department Development Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 301 W 2nd St, Austin, TX Preferred Qualifications

• Proven experience as a creative and strategic thinker, with the ability to develop innovative solutions while aligning with business objectives
• Strong communication skills, with the ability to effectively convey ideas to diverse audiences through verbal, written, and presentation formats
• Experience working in the AMANDA system

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


1. Act as a liaison between Department Directors or designees, CMO , City Council, event sponsor, external agencies, and Austin Center for Events ( ACE ) staff to resolve conflicts and neutralize difficult situations. Provides leadership and guidance to multiple, cross-functional teams that may be internal or external to the organization to ensure major events success.

2. Coordinate and participate in organizing committee meeting, scope development and event plans. Communicate status updates of events to the general public, event participants, sponsors, stakeholders, and other key personnel.

3. Monitor event activities to ensure compliance with applicable regulations/laws/agreements and resolve any issues that arise. Coordinate and ensure key personnel are available for communications of changes to events and activities to appropriate media outlets.

4. Create, monitor, and analyze various major events for process improvement, planning, performance measures and recommendation for changes for improvement.

5. Provide advice and assistance to the ACE workgroup. Confer with city staff ( ACE ) overseeing the specifics of the event and ensure all customer details are being addressed and follow event progress.

6. Coordinate activities between departments, external agencies and event promoter. Evaluate requests to ensure they meet the desire and intent of City of Austin event vision.

7. Monitor event budgets related to City of Austin obligations and commitments.

Responsibilities - Supervisor and/or Leadership Exercised:
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of city ordinances, policies and procedures pertaining to events and large public activities
• Knowledge of city departments operations as it affects event planning
• Knowledge of fiscal planning and budget preparation.
• Skilled in coordinating meetings, events and large public activities.
• Skilled in problem solving, conflict resolution, and negotiating outcomes
• Skilled in communicating with various level of team participants
• Skilled in managing multiple events at once
• Ability to work in a self-managed team environment and motivate team members
• Ability to work independently, make decision and meet deadlines
• Ability to quickly recognize and analyze events and provide solutions.
• Ability to establish and maintain effective communication and working relationships with city employees and the public.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This position requires Graduation from an accredited four-year college or university with major course work in a field related to the job, plus four (4) years of related experience, two (2) years in a supervisory or lead capacity. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications?

• Yes
• No

* Describe your experience leading and/or collaborating on large-scale events or projects that require multi-departmental and/or multi jurisdictional input/presence.
(Open Ended Question)
* Describe your knowledge and experience with the City of Austin's AMANDA system utilized for tracking and case management of development permit applications.
(Open Ended Question)
* How many years of experience do you have in a lead or supervisory capacity? Please describe your lead or supervisory experience.
(Open Ended Question)
* Are you a current City of Austin employee?

• Yes
• No

* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Investigation.

Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

• 

• City of Austin

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