Undergrad Intern - IT Support Services

City of Grand Prairie, TX
Grand Prairie, Texas United States  View Map
Posted: Apr 08, 2025
  • Salary: $16.00 - $21.68 Hourly USD
  • Intern
  • Information Technology and Communication Services
  • Internship
  • Job Description

    Job Summary

    Kickstart your IT career with the City of Grand Prairie! We’re looking for a motivated IT Intern to gain hands-on experience while working alongside industry professionals. You’ll contribute to real projects, develop valuable technical skills, and explore various work environments, from offices to libraries and beyond. Don’t miss this opportunity to grow your expertise and make an impact-apply today!

    Under close supervision and mentorship of professional IT staff, undertakes one or more assigned activities and/or projects of fixed duration requiring an intermediate degree of knowledge and skill within a defined area of administrative or technical specialty. Duties may vary based on assignment and location of work (office, library, outdoors, etc.).

    Essential Job Functions

    • This position has responsibilities that require lifting up to 20 pounds on occasion.
    • Assists department staff with daily tasks such as entering data into the computer, ensuring forms and documents are completed and accurate, conducting and completing research, and processing various forms and documents. Provides customer service by providing information and directions as requested. Assists with special events and special projects as needed.
    • Provides desktop computer support by installing new or existing applications, loading operating systems and required applications onto desktop computers for new and current employees, performing upgrades and software patches as necessary, troubleshooting network, desktop computer, and system problems, and making essential repairs.

    • Maintains software applications by troubleshooting, patching, and reloading software. Upgrades, repairs, and replaces broken or defective hardware such as computers, printers, monitors, peripherals, and cables. Works with IT staff on hardware and software deployment projects.

    • Provides customer service by answering helpdesk calls, entering and monitoring service requests in the Service Desk System, responding to emails, and assisting users with computer operating system or application problems. Provides help with desktop applications by working with customers in troubleshooting situations to help them achieve their goals.

    • Other duties as assigned.


    Minimum Qualifications

    Education: Must have a High School Diploma or GED and currently enrolled in an accredited university pursuing a Bachelor's degree with a cumulative GPA of 3.0 or higher.
    • Applicants for this position should be an Undergraduate or Graduate student.


    Experience: No experience is necessary.

    License: Valid Texas Class C Driver's License.

    For city employees who are regular part time (10-19 hours per week) or seasonal hired placed on City payroll, the following benefits are provided:
    • PARS - Public Agency Retirement System: the employee contributes 6.2% each paycheck to this retirement system and the city provides 1.3%. The employee does not pay into Social Security. All of the employees contributions may be withdrawn upon separating service from the city. The City's contributions will not be paid unless the employee retires under the system.
    • Part time or seasonal employees are not eligible for any paid leave or other benefits.
    • Part time or seasonal employees are limited to working only 1,000 hours per 12-month period, unless the seasonal is project based for a specific period of time which is typically less than 12-months.


    Closing Date/Time: 5/2/2025 5:00 PM Central
  • Special Instructions

    5/2/2025 5:00 PM Central
  • ABOUT THE COMPANY

    • City of Grand Prairie
    • City of Grand Prairie

     

    Welcome to the City of Grand Prairie!  We Live Life Grand here – about 200,640 residents call Grand Prairie home, and we’re still growing.  Grand Prairie is the 16th largest city in Texas and the 125th largest city in the United States, but we still have small town values.  We are rated the #1 Best Place to Retire in the U.S., 2nd Happiest City in Texas, 5th Best City for First-Time Home Buyers in Texas, 7th Safest Large City in Texas, and in the Top 50 U.S. Best Place to
    Raise a Family!

    We have attractions that draw almost 10 million visitors a year to: 

    • Epic Waters Indoor Water Park showcasing 80,000 square feet of year-round water fun referred to as a “cruise ship on land”
    • The Summit Active Adult Center with state-of-the-art fitness training, indoor infinity edge pool with lap lanes and exercise vortex, theater, game room, sauna
    • PlayGrand Adventures (10-acre, all-accessible playground) is an exciting opportunity to provide a safe and fun playground experience for all ages and abilities (open late 2019)
    • Firehouse Gastro Park restaurant downtown (conversion of historic Firehouse #1)
    • Lone Star Park Thoroughbred Horse Race Track
    • The Theatre at Grand Prairie concert venue
    • Historic Uptown Theater in downtown
    • IKEA, Living Spaces and the Premium Outlet Mall
    • Traders Village
    • Lake Joe Pool
    • Ripley’s Believe It Or Not! And Palace of Wax
    • Epic Central Park, a 172-acre park with five lakes, a Grand Lawn amphitheater, trails and a water and light show
    • Chicken N’ Pickle
    • Bolder Adventure Park
    • The Epic Arts, Fitness and Entertainment Center with $1 million in cardio and strength training equipment, indoor walking/jogging track, group fitness and more

    Grand Prairie recently welcomed more than 50 new restaurants and retail stores along SH 161, and development continues at a brisk pace. The city offers a vibrant lifestyle, with the best parks in the nation, more amenities than most, affordable to affluent housing and friendly neighbors.

    City employees work hard to ensure Grand Prairie is known as an organization that creates Raving Fans by delivering world-class service.  Our employee family and elected officials constantly live our values, aggressively move toward our vision and are always looking for ways to make the business of running a city even better.The hard work, positive input and optimism of all our city employees all play a key role in our success.  We look forward to you joining our
    team!

    Show more

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Apply Now Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.
Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.