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Job Description
Full-time position available with the Water Department, Meter Field Services Division, located at 4800 E 63rd St.
Salary Range: $19.27-$29.39/hour
Normal Work Days/Hours: Friday - Tuesday 11:30a.m.-8:00p.m.
Application Deadline Date: April 8, 2025
Responsibilities- Receiving and recording telephone messages and complaints directed to a department of the municipal government as well as receiving and dispatching messages, personnel, maintenance crews, and equipment over a radio communication system on an assigned shift.
- Participates in the prompt, efficient dispatch of messages, personnel, and equipment in response to complaints, or emergency, routine service, and related requests.
- Work requires considerable application of personal initiative and independent judgment and affords considerable latitude for flexibility in methods used, subject only to restrictions as set down by city policies.
- Work allows individuals to exercise considerable independent judgement while following preset standard operating procedures for some core functions of the job.
Qualifications
REQUIRES high school graduation and 1 year experience in processing and receiving calls in a public or private customer service environment. Must pass a pre-employment drug screen as prescribed by the City.
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ABOUT THE COMPANY
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City of Kansas City
Show moreKansas City, Missouri is a growing, world-class community of just over 500,000 residents that serves as the central hub for a thriving bi-state, 18-county metropolitan area of 2.5 million residents. The City is governed by a 13-member City Council and Mayor that appoint a City Manager to oversee a municipal organization with over 4,000 employees, 16 departments, and a total annual operating and capital budget exceeding $1 billion. A diverse and culturally rich community located at the confluence of the Kansas and Missouri Rivers, KC is known for its long traditions as the home of spectacular BBQ, jazz, beautiful boulevards, fountains, and parks. Kansas City boasts celebrated cultural traditions including jazz; theater, and history, including the Negro Leagues Baseball Museum. Kansas City is also the proud home of professional sports teams including the Chiefs, Royals and Sporting KC, and has served as host of several NCAA tournaments over recent years. The City is generally recognized as one of the most livable cities in America and looks forward to showcasing our city on the national and world stage as host of the 2023 NFL Draft and the 2026 World Cup. The City of Kansas City, MO seeks to attract and retain a qualified and progressive workforce to provide high-quality services to Kansas City, MO residents and visitors.
Be a part of the team that helps run our great city. View our current opportunities under Careers or click here: www.kcmo.gov/jobs to apply today.
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