Training and Education Center Organizational Development Manager

Introduction

YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY

THIS IS A NEW PROMOTI O NAL ASSEMBLED EXAMINATION. Th e eligible list resulting from this examination will cancel any existing list a nd may last approximately one yea r but can be extended. Qualified ap plicants must be currentco unty employees and have completed, by the la st day f or filing , the equivalent of s ix months o f continuous service following a regular appointment in the Alameda County classified service. A reg ular appo intment does not include p rovisional, TAP (Temporary Assignment Pool), or STEP-UP appoi ntments.

Ap p lications must be in the posse ssion of th e Human Resource Services Department by 5:00 p.m. on the Last Day fo r Filing. Applications will onl y be accept ed on-line.

DESCRIPTION

THE COUNTY:
Established in 1853, Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles.

Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community.

The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County’s mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business.

THE DEPARTMENT:

Department Mission
Deliver high quality and timely human resource services in partnership with County agencies, departments and special districts to enable our customers to reach their organizational goals.

Vision
To be the employer of choice and a great place to work.

Values
In a spirit of partnership, HRS strives for: Excellence in everything we do. Responsiveness to our customers and their needs. Fairness in our policies and practices. Innovation in developing and implementing new programs. Diversity in recognizing everyone’s unique contribution. Development of every employee’s full potential. Anticipate and meet the changing needs of employees and candidates to ensure the recruitment and retention of a talented and committed workforce. Support the County’s organizational culture that values customer service, performance excellence, diversity, and fiscal stewardship. Redesign and transform the recruitment function for improved customer service and satisfaction. Champion workforce planning and development to ensure that employees have every opportunity to assume leadership positions as baby boomers retire. Improve the efficiency and effectiveness of services through the increased use of technology.

THE TRAINING AND EDUCATION CENTER:

For over 25 years, the Alameda County Training & Education Center, a division of Alameda County Human Resource Services, has provided innovative learning as well as state-of- the-art meeting and conference space.

We are a team of energetic, customer-oriented professionals, passionate about what we do! We work together to provide internal and external customers with impactful and memorable learning and development experiences while providing high-value, strategic programs and services for individuals and organizations. We look forward to welcoming you here.

• Our Mission: Be the East Bay’s premier learning center that promotes individual and organizational excellence through innovative learning and development.
  
  
• Our Vision: Transforming lives through innovative learning.
  
  
• Our goals include supporting the county’s mission to enrich the lives of county residents through visionary policies and accessible, responsive and effective services. The Training & Education Center serves both public and private individuals and organizations.
  
  

We value respect, trust, integrity, adaptability, responsiveness, health, wellness, vision, and innovation.

THE POSITION:

Under general direction of the Training and Education Center's (TEC) Director/HR Division Manager, manage the center's training and organizational development programs including workforce training and organizational development, analysis and planning, Learning Management System (LMS), training, curriculum design, implementation, and consulting/coaching programs.

DISTINGUISHING FEATURES

This is a single-position classification. The incumbent in the classification is located in the Human Resource Services Department, within the County of Alameda Training & Education Center. This classification reports to the Training & Education Center Director/HR Division Manager. Primary responsibilities are in the areas of management and supervision of staff and programs within the context of training, employee, and organizational development, with focus on current and future workforce needs.

For more information about the job classification, visit:Training and Education Center Organizational Development Manager (#0471).

MINIMUM QUALIFICATIONS

Education :

Possession of a Bachelor's degree from an accredited college or university with major coursework in business administration, public administration, behavioral science, human resources, training and development or a closely related field.

AND

Experience :

The equivalent of five years full-time progressively responsible professional experience designing, delivering and managing training and organizational functions within a large organizations. Twoyears of the five years experience must include experience in a supervisory role. Municipal government and/or Human Resources experience is desirable. Possession of a Master's Degree in one of the majors listed above may substitute for two (2) years of the general experience but will not substitute for the supervisorial requirement.

License :

Possession of a valid California Driver's License and a satisfactory driving record as a condition of initial and continued appointment.

NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies.

Knowledge of :

• Supervisory and management techniques.
• Training design and delivery.
• Management and leadership curriculum design/development.
• Workforce planning and development strategies.
• Large system approaches and strategies.
• E-learning designs and techniques.
• Software technology such as PowerPoint, Excel and MS Word.
• Oral and written communication techniques.
• Methods of assessing and evaluating training and development programs.
• Optimal business practices for an internal organizational development business.
• Data analysis tools and techniques.

Ability to :

• Manage,supervise and leadstaff.
• Design and deliver training and development programs; designs and implement curriculum.
• Research and analyze workforce needs and trends.
• Assess organizational issues and utilize appropriate interventions for change.
• Influence and network to obtain buy-in from partners and customers.
• Plan ahead and problem solve, especially in difficult situations.
• Work with multiple teams.
• Work with large, complex organizations and issues.
• Be flexible and facilitate change.
• Work steadily with commitment to reach organizational goals.
• Manage an internal training and organizational development business.

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:
1. A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the testing.
2.An oral examination which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.

Candidates must attain a qualifying rating on each portion of this examination.


WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

RECRUITMENT AND SELECTION PLAN

Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance.

The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE RECRUITMENT PLAN:
Deadline For Filing: 5:00:00 p.m., Friday, March 21, 2025
Review of Minimum Qualifications:
March 24, 2025
VidCruiter Oral Interviews:
Results Notification:
Promulgation of Eligible List
April 11, 2025
April 16, 2025
April 30, 2025
TENTATIVE SELECTION PLAN:
Departmental Hiring Interviews: TBD

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues.

For more information regarding our Reasonable Accommodation procedures, please visit our website: https://hrs.alamedacountyca.gov/reasonable-accommodation/

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add@jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.organd Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page .

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at hrs.alamedacountyca.gov . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied .

Monique Hill | Personnel Services ProgramManager, Recruitment and Selection

Human Resource Services, County of Alameda
510-208-4841 or email Monique.Hill@acgov.org
hrs.alamedacountyca.gov

DISASTER SERVICE WORKER

All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency .

EQUAL EMPLOYMENT OPPORTUNITY

Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.

Closing Date/Time: 3/21/2025 5:00:00 PM

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• County of Alameda

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