Assistant Director, Adult System of Care

Introduction

THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

Applications and Supplemental Questionnaires will only be accepted online.

Qualified bilingual persons who speak English and are also fluent in: Spanish, Chinese, Vietnamese, Cambodian, Laotian, Korean, Mien, Tagalog, Amharic, Farsi, Dari, Tigrigna, Russian, Romanian or Sign Languages are especially encouraged to apply. There is an additional biweekly compensation for persons in positions designated bilingual. Qualified candidates may be tested to demonstrate language proficiency.

DESCRIPTION

THE COUNTY

Alameda County, located on the east side of San Francisco Bay, is California's seventh-largest county. The County employs 9,700 full-time employees and operates on an annual budget of $3.4 billion. Oakland, the County seat, is California's eighth-largest city. One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities, and rural areas. As a major urban county, Alameda provides a full range of services to its citizens. The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles. The County offers extensive cultural resources, countless recreational opportunities, and an array of fine public and private colleges and universities.

ALAMEDA COUNTY HEALTH

Alameda County Health is the local government agency that promotes and protects the health and well-being of all who live, work, learn, and play in Alameda County. We coordinate services and cultivate partnerships with community organizations and providers to help ensure access, organize, and deliver health care and services to people with Medi-Cal and without insurance, support resilient communities, and improve health for all. We focus on health equity by developing programs and systemic solutions that reduce disparities for the people and communities we serve.

Alameda County Health’s departments and programs focus on services and support that provide care for the whole person.

• The Behavioral Health Department provides mental health and substance use services for people with Medi-Cal and without insurance and supports people along their path to wellness, recovery, and resilience.
• The Environmental Health Department works to keep our air, water, and food safe; it regulates, protects, and promotes the health of everyone in Alameda County by enforcing environmental health codes to reduce exposure to toxins and diseases.
• The Public Health Department focuses on community and population-level health, preventing and addressing root causes of health inequity across a range of communicable and chronic diseases.
• Alameda County Health also provides services through Housing and Homelessness Services, Emergency Medical Services Agency, HealthPAC, and Healthy Schools and Communities.

BEHAVIORAL HEALTH DEPARTMENT

As part of Alameda County Health, the Behavioral Health Department supports people with Medi-Cal and without insurance living with serious mental illness and substance use conditions along their path toward wellness, recovery, and resiliency. We provide services through a network of contracted mental health and substance use providers and administer the State’s resources and training for behavioral health providers, case managers, and other healthcare professionals. We advocate for our patients and families and create space for personal engagement in their care.

We are outpatient specialists for mental health services for older adults and youth, substance use providers and treatment program specialists, advocates for quality improvement and patients’ rights, and psychiatric and integrated health care providers.

For more information about the Behavioral Health Department, please visit www.acbhcs.org .

THE POSITION

Under minimal direction, plans, organizes, and directs a variety of outpatient service programs for adults between the ages of 18 years and up; supervises program components servicing severely disturbed and/or substance abuse clients, including adult’s services in Alameda County Health, Behavioral Health Department (Department) responsible for the coordination and collaboration of adult services with community-based outpatient service programs; provides supervision and direction to subordinate personnel; and performs related duties as required.

This is a single-position classification located in the Behavioral Health Department and reports to the Director, Adult/Older Adult System of Care, Behavioral Health (Director). This employee is responsible for providing direct administrative support to the Director in the areas of organizational policy and program development relative to the adult system of care service delivery, public information/ relations activities, resolution of policy and operations problems, and also acts in the absence of the Director, Adult/Older Adult System of Care, Behavioral Health. This position is distinguished from the next higher-level classification of Director, Adult/Older Adult System of Care, Behavioral Health, in that the latter is fully responsible for the operations of the system of care while this position assists the Director with managing the operations of the system of care.

IDEAL CANDIDATES

In addition to meeting the minimum qualifications and knowledge and skills listed below, the ideal candidate for this position will: be well prepared to assist with the leadership of the Adult System of Care by exemplifying high professional standards, critical thinking skills, and a commitment to continuous improvement and service excellence; demonstrate extensive knowledge and experience with the adult population diagnosed with serious and persistent mental illness; have experience in either private and/or public behavioral health care and previous positions of progressive leadership and responsibility; be interested in joining a progressive health care organization of passionate professionals dedicated to enhancing mental health services for the communities within Alameda County. Additionally, the ideal candidate will be:

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  A politically astute leader, possessing the skills necessary for identifying, navigating and successfully interacting within the dynamics of the organization while maintaining sensitivity to the competing needs of staff, and internal and external stakeholders including law enforcement, health care agencies, regional centers, oversight boards or committees, and community-based organizations.
• A strong collaborator, adept in identifying opportunities and taking action to build strategic relationships to help achieve organizationalgoals.
• An effective communicator with excellent interpersonal skills focused on building an environment where diverse, multidisciplinary service delivery teams can work together to enhance the delivery of services for Alameda County communities.
• A leader who manages work groups by inspiring andadvising subordinates, facilitating goal accomplishment and tracking and evaluating performance to ensure success.
• Able to communicate complex information to various audiences using clear, effective written and oral communication skills.
• A practiced problem solver with good judgment capable of thinking logically, taking initiative and reacting calmly under pressure to arrive at sound conclusions, make well supported decisions and take appropriate action.
• Able to interpret and apply federal, state and county regulations to the administration of mental health programs.

For a detailed listing of the essential responsibilities and core competency requirements for this position, please click here for the job description.

MINIMUM QUALIFICATIONS

The minimum professional requirements for admission to the competitive assessment process include:

Education:
Possession of a master's degree from an accredited university in Clinical Psychology, Social Work, Psychiatric Nursing or an appropriate behavioral science

And

Experience:
The equivalent of four years of progressively responsible post-graduate supervisory and administrative experience in community organization, program planning and evaluation, budget management, fiscal management, and personnel management. At least two (2) years of this experience should have been experience with emotionally disturbed individuals and their families in a community mental health or medical setting.

Substitution: An additional two (2) years of administrative experience may substitute for two (2) of the four (4) years of supervisory experience listed above.

License:
Possession of a valid California Motor Vehicle Operator's license.
Possession of a State license in either Clinical Psychology, Psychology, Social Work or Nursing.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Administrative principles, practices and techniques of County and State Mental Health systems.
• Principles and practices of governmental budgeting, funding and grant/contract management.
• Community needs, resources and organizations related to Mental Health care.
• Methods of effective community organization and its role in Mental Health treatment and prevention programs.
• Principles, practices and current trends in the delivery of Mental Health and Children’s services. • Program evaluation methodologies and management analysis.
• Clinical standards of practice and licensure requirements.

Ability to:

• Effectively communicate both orally and in writing.
• Practice sound decision-making.
• Demonstrate effective leadership skills.
• Plan, organize, and administer the operation of the Adult System of Care.
• Set standards, measuring actual performance, and taking corrective action for effective management control.
• Budget development, analysis and monitoring.
• Apply analytical problem solving.
• Exercise interpersonal sensitivity.
• Maintain flexibility in managing multiple and changing priorities.
• Adapt to stress.

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:

1) A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.

2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. Those candidates considered the best qualified will move on to the final step in the examination process.

3) An oral interview/exam which will be weighted as 100% of the candidate's final examination score. The oral interview/exam may contain situational exercises.

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.

We reserve the right to make changes to the announced examination components .

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website,www.acgov.org/hrs.

Selection Plan

Applicants will be informed via email with reasonable noticein advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE RECRUITMENT PLAN:

Deadline For Filing:

5:00:00 p.m., Thursday, March 20, 2025

Review of Minimum Qualifications

Review of Supplemental Questionnaire for Best Qualified

March 24, 2025

April 14-18, 2025

Virtual Pre-recorded Civil Service Oral Examination:

Virtual Oral Examination Ratings:

Results Notification:

Promulgation of Eligible List:

April 28-May 7, 2025

May 12-16 , 2025

May 23, 2025

June 11, 2025

TENTATIVE SELECTION PLAN:

Departmental Hiring Interviews:

TBD

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website , https://hrs.alamedacountyca.gov/reasonable-accommodation/

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:

For your Health & Well-Being

• Medical - HMO & PPO Plans
• Dental - HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1 st United Services Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , nonreplyalamedacountyhr@acgov.org , and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and nonreplyalamedacountyhr@acgov.org , are routed to unmonitored mailboxes. If you have questions, please go to our website at hrs.alamedacountyca.gov . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Nicole Lewis-Bolton,Human Resources Analyst

Human Resource Services, County of Alameda

(510) 272-6468 • nicole.lewis-bolton@acgov.org

hrs.alamedacountyca.gov

Disaster Service Worker

All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency.

Equal Employment Opportunity

Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of: race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.

Closing Date/Time: 3/20/2025 5:00:00 PM

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• County of Alameda

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